The Plumbing Solution

Located in Cleveland, Ohio

Address: 3422 Brookdale Ave, Parma, OH 44134, United States

Phone: +1 440-310-6603

Rating: 4.9

Services

Identifies as women-owned
Online estimates
On-site services
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-24 - Rating: 5)
Let me start by saying wow! I called today as our tenants mentioned issues with the drains backing up. I left a message and was promptly called back by Dawn. She was super knowledgeable and asked questions about what was going on. After the questions she said they would be happy to come out and take a look, but recomended we call the county out first as it really sounded like the main. She provided me with the number to call and said I can call or text her back. The county came out and sure enough there was a giant root ball blocking the main. They asked how I knew to call them and I said it was The Plumbing Solution. They said it is good to know that there are honest companies out there still as a majority of companies would have come out, charged their fee then tell us to call the county. Thank you Dawn for your knowledge and honestly. You and your company have earned a customer for any future issues we may have as well as a solid referral to anyone I know who is in need of services.

Review 2 (2024-05-16 - Rating: 5)
Mike and Dawn installed water heater and couple other things. They are knowledgeable, skilled, experienced, detail oriented and so good at explaining all they did. So professional and they take pride in what they do. Any other issues I have, I will use them.

Review 3 (2024-02-29 - Rating: 5)
Very professional plumbers who do great work and stand behind their services. They are thorough and knowledgeable about plumbing issues. Honest, talented and very good at what they do!

Review 4 (2021-01-14 - Rating: 5)
The Plumbing Solution always goes above and beyond in first class service and repair. Mike and Dawn have done multiple plumbing repairs in our home and they always do stellar work with a smile. They always answer our calls very promptly and we have never had to wait to make an appointment. Their work is always top notch and after every job theyve done for us, they always explain everything clearly about what caused the problem and how it was fixed. Their rates are very affordable and you will not get better service from anyone else. I highly recommend The Plumbing Solution for any and all of your home needs.**One additional note: With the current pandemic, its important to mention that The Plumbing Solution follows all safety procedures for distancing, mask wearing, PPE use, etc.

Review 5 (2020-09-02 - Rating: 5)
Dawn and Mike were fantastic! We needed to have multiple things done in our house, including replacing our main water shut off. Dawn was very prompt coordinating with the water department to find our water main. They also replaced a faulty faucet and installed a water pressure bladder for our heater. Great plumbers who were very thorough, professional and affordable. Highly recommend!

Review 6 (2014-08-12 - Rating: 5)
Mike and Dawn were the plumbers for recent work in our home. We highly recommend them. We had a totally positive experience. They are completely professional, courteous, and knowledgeable and did expert work. They couldnt have been more helpful. Their rates are reasonable and they have earned our trust. We have already recommended them to two other families, and everyone has had a good experience with them and would use them again.

Review 7 (2024-06-13 - Rating: 5)
I highly recommend The Plumbing Solution because of their skill, punctuality, and expertise. Mike and Dawn have worked for us previously, and are always very fair and knowledgeable in their field. We will continue to rely on them for our future plumbing needs. We especially love our new sink pictured with the review. Thank you!

Review 8 (2016-07-12 - Rating: 5)
Same day service is the best. I called 1st thing Monday morning, got a quick return call and they were able to come out same day to fix the issue in our bathroom. This is my second time using The Plumbing Solution. Mike and Dawn are very profession, polite and I will definitely call them again in the future. Great customer service.

Review 9 (2015-03-07 - Rating: 5)
Mike and Dawn removed an old pedestal sink and installed a new vanity for our first floor, small bathroom on 2/20/15. The plumbers were very punctual during a day when the weather was awful - white out conditions. They were extremely clean - I love that they wear shoe protectors! They were very thorough in order to install the vanity perfectly. They even had to make a notch in the back vanity leg to get the fit just right, and they notched out a piece in the back to get the pipes to fit - all with our approval first, of course. Their workmanship is top notch and the vanity looks beautiful and is very secure - just what we needed with small children.

Review 10 (2018-04-05 - Rating: 5)
Mike and Dawn came out yesterday to fix some extremely confusing plumbing between our washer and the laundry room sink that had a myriad of pipes. They were able to figure out the mess and untangle the pipes and hook them up the way they should have been initially. They truly are awesome - they explained things to us as they went and gave us a detailed receipt of all the work they did. This is the 2nd time wed had them do work for us. Jim and I highly recommend them. Knowledgeable and efficient - and very nice!!

Review 11 (2015-10-08 - Rating: 5)
Mike and Dawn are what i call real plumbers. We moved into home and had bad hot water presure. They explain things so well i end up learning about how a entire system works. There work is fantastic and clean and for a great rate. We will be using These fine plumbers for all plumbing related projects.

Review 12 (2014-05-27 - Rating: 5)
A friend recommended the Plumbing Solution to me. Easily the best plumbers in northeast Ohio. Not only are their prices the most affordable, but the quality of service is unmatched. I called them and they were able to fix my problem all in one day. Definitely going to call them back the next time I need a plumbing solution.

Review 13 (2014-01-10 - Rating: 5)
The recent hit of severe winter weather took its toll on our 83 year old home when a pipe burst and water covered every corner of the basement. We contacted The Plumbing Solution immediately after the insurance company. We had used The Plumbing Solution in the past and were so impressed with their work that we didnt even consider calling anyone else. The husband and wife team are professional, very knowledgeable and quick to assess the damage. In this case, we had a peculiar situation as the pipe was located in an awkward area in the wall next to the dishwasher. Also, the way the tiles had been installed made it an even bigger challenge for them to remove the dishwasher. Because of their tenacity, what they predicted to be a four hour job was only three hours. What impressed me most was how well they worked with the insurance company and that they did the work as promised late into the evening even after having a very challenging day of other repair problems similar to ours. We are very grateful to them because we were able to use our bathroom and shower again instead of traveling back and forth to our neighbors. Thank you Mike and Dawn for coming to the rescue.

Review 14 (2014-01-22 - Rating: 5)
Mike and Dawn did a bathtub removal/ new one installed. The Plumbing Solution spent the most time with me during the estimate phase explaining how they would do the job, my different options and had the best quote. They could replace the bathtub within a week of my estimate (which was faster than any company I looked at) and they were very punctual for the estimate and job. When they arrived to work they explained the job in phases to me and asked me how I liked it as they went. They wore shoe protector bags on their feet to help keep the house clean in addition to tarping the floors where they traveled and worked. Excellent job will use in the future! Very professional! Thank you for working around my work schedule!

Review 15 (2016-07-13 - Rating: 5)
Dawn and her husband were really nice and explained everything nicely. They were thorough and fast when it came to fixing my water tank. Provided very good service!

Review 16 (2014-05-12 - Rating: 5)
Excellent plumbing service, Mike and Dawn are very personable and professional. Highly recommended!

Review 17 (2020-04-28 - Rating: 5)
Did a nice job for a reasonable price. They were friendly, neat, and professional.

Review 18 (2014-12-16 - Rating: 5)
Dawn and Mike were beyond professional! I left a message and Dawn called back promptly and I was able to get an appointment the same day! Their pricing is affordable. They offer great advice and they do quality work! I have already recommended them to a close friend of mine for the next time she has an issue and will continue to recommend all my friends and family to use The Plumbing Solution! Great people!

Review 19 (2020-06-07 - Rating: 5)
Mike and Dawn did a excellent job, I would highly recommend their services. Very professional, great quality, and affordable.

Review 20 (2015-01-02 - Rating: 5)
Mike and Dawn Cicero handled the plumbing portion of our major kitchen renovation in the summer of 2014. The work involved new water supply and drain lines, hooking up a new kitchen sink and faucet, and relocating a stationary tub. Much of the work had to be performed in far from ideal conditions in the crawl space under our home. Throughout the process Mike and Dawn were knowledgable, cheerful, and thoroughly professional. All work was performed as promised and on schedule. Their work is clean, and Mike is a genuine artist with copper pipe! We plan on hiring them again to replace the outdoor spigots on our house, and I will not hesitate to call them for any plumbing needs. Highly recommended!