H. Jacks Plumbing and Heating

Photo of H. Jacks Plumbing and Heating

Located in Cleveland, Ohio

Address: 15120 Industrial Pkwy, Cleveland, OH 44135, United States

Phone: +1 216-691-9935

Rating: 4.9

Services

  • On-site services
  • Online estimates

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Bathroom remodeler
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Kitchen remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Excellent service. I managed to clog my main sewer line late Christmas Eve of all nights. Shawn came out at 10PM, less than two hours after I had called, and had me back up and running in under an hour. The price was lower than I was anticipating, given the fact that it was holiday after-hours emergency service.I had actually called two other places first because they were closer to me, but no one else even answered the phone, despite claiming 24 hour service. I guess thats not terribly surprising, given it was Christmas Eve, but H. Jacks answered right away and got someone to come right out.Highly recommended. I would absolutely use these guys again in the future if needed.

  • Review 2 (2024-12-30 - Rating: 5)

    Kevin came out for us late on a Sunday to help us with a leaky gas line. He was able to find the issue, fix the problem and we had our gas back up and running immediately. They helped us in a pinch on and in a very fast turnaround (which is great since it’s winter)! Can’t recommend H. Jack’s and Kevin strongly enough! Will absolutely use them again.

  • Review 3 (2024-12-16 - Rating: 5)

    Mike and Nathan, were great. They answered all the questions I had. They explained everything about the furnace , and what they were doing. when they were finished they explained everything about the furnace asked me a couple of times if I had any more questions!

  • Review 4 (2024-10-16 - Rating: 5)

    Kevin provided exceptional heating and cooling service for my home. He was prompt, professional, and very knowledgeable about the systems. He quickly diagnosed the issue and explained the necessary repairs in a way that was easy to understand. The work was completed efficiently, and the results were fantastic. My home is now comfortable, and I couldnt be happier with the service. I highly recommend Kevin for any heating and cooling needs!

  • Review 5 (2024-10-04 - Rating: 5)

    On Thursday morning, we encountered a natural gas leak coming from our hot water heater. Trying to find a plumber to come out the same day to look at our old tank & price out a new one was becoming a difficult task - until I got to H Jacks listing. I called & they were able to get a plumbing technician to our home within hours. Better yet, their estimate to install a new hot water heater was better than several of their competitors, and they were able to replace it the next morning. The two plumbing technicians, Adam & Simeon, who did the installation were very informative (as we went from a tall tank, which was 14 years old, to a shorter one with all the new requirements). They also treated us with courtesy & respect (customer service at its finest). They even cleaned up everything before leaving! My husband & I are very grateful to have a new hot water tank within a 24 hour period & would highly recommend H Jacks to our family & friends.

  • Review 6 (2024-10-18 - Rating: 5)

    H JACK is the best plumbing company, great customer service, everything is explained in ways you understand if you dont understand plumbing and the work is outstanding, last year they remodeled my bathroom into my beautiful dream bathroom. I recently got a boiler clean up by Richard who explained the process and found i needed a part replaced, came back the next day to replace it and make sure my boiler was safe! He explained how to maintain my boiler to keep it going. He was a pleasure to work with. I will recommend HJack to everyone!

  • Review 7 (2024-11-30 - Rating: 5)

    Jeff and Richard were awesome. They quickly and efficiently diagnosed my issue and were able to fix it within an hour. They also gave me good insight on my much needed service plan for my HVAC system.

  • Review 8 (2024-11-19 - Rating: 5)

    We had to have our entire HVAC replaced (furnace, AC, humidifier, expansion tank) in a 25-year old house. The work was fast (they came the same day i called), professional, and high quality. Highly recommend !!

  • Review 9 (2024-07-15 - Rating: 5)

    H. Jacks Plumbing and Heating did a excellent job on the emergency that I had. I called after 5pm and they had a plumber out in 1 hour to me . The plumber was courteous and made me feel at ease with what was happening. He did not scare me like other plumbing places do. He came back the next morning to fix my issue and I think it was more than a fair price that the work was done. I did call other places before them and no one could get anyone out till the next day. Of course their site 24/7. I would use them again for any plumbing issues. Thank you Jacks for helping me out and thank you to Matt the plumber as well for doing what he told me he would do.

  • Review 10 (2024-05-22 - Rating: 5)

    We tried snaking my drain, but our snake machine wasn’t long enough I guess so I had to call HJack And I’m glad I did. They called me in the morning to confirm pricing they got it done and they were out of there within the hour. I was very happy with their service and I will definitely end up calling them again if I have any future problems, hopefully not tho lolBelow our pictures of before and after

  • Review 11 (2024-09-20 - Rating: 5)

    Micheal W and Jeff F did a fantastic job on my kitchen drain. I own a daycare that needs to have a working kitchen and drain, so it was an emergency and needed fixed immediately. They were able to diagnose the issue and repair my drain quickly. A special thank you to them for getting here so quick.

  • Review 12 (2024-11-19 - Rating: 5)

    My steam boiler had to be replaced. Tim Eddleman, was the salesman that came to my home. He was so knowledgeable about my boiler & what I needed. Totally unpushy, but very straightforward when explaining what would need to be replaced & how it would be done. I was amazed that he said if I chose HJack to do the job he & his team could start the installation the following day. The next day, Tim, Adam, Simeon, Jayden & Tim ( the apprentice) were at my home right on time. They all had incredible work ethics. My home is over a hundred years old & it is not easy to even get a washer & dryer down through the basement door. They worked for 45 minutes maneuvering the boiler to get it through the door opening & down the steps. They were all so polite, so hardworking, so friendly. I couldnt be more pleased. They removed the old boiler & when they were done, swept up my floor. It was obvious to me that they took great pride in their work. The following day, they were again on time & worked past 5:00 to complete the job. My new boiler is working great & my house is comfortably warm.To the owners of Hjack, if you keep hiring such quality employees, you will have to be successful & grow your company. I thought old fashioned work ethics were a thing of the past. Not so, with HJacks Heating & Plumbing. They are alive & well!Thank you for the excellent customer service I received.Sincerely,Kathleen Scheiring

  • Review 13 (2024-10-06 - Rating: 5)

    H. Jacks is the best around! A company that takes care of their employees is a company that delivers only the best service for their clients! Put good in, get good out. A simply but steadfast motto that The Langer’s have held on to for over 45 years. Honesty, integrity and quality are promises that they stand on!

  • Review 14 (2024-11-12 - Rating: 5)

    Kevin and Lucas were such a huge help with our main water shut off and secondary valves that were majorly leaking all over our basement. Kevin came right out in the morning to start fixing it, and Lucas was able to stop the severe leak. They were very helpful, explained what was wrong, and did a lot of problem solving to resolve it. We really appreciate their time and work, and strongly recommend!

  • Review 15 (2024-11-22 - Rating: 5)

    I am in charge of maintenance of a co-op in Parma. One of our shareholders had a massive sewer blockage in their unit where they could not use the bathroom. Our regular handyman worked for over 4 hours and could not clear the blockage but recommended a company who uses a camera. I contacted Jacks for help. They arrived early the next morning Shawn and his partner (forgot his name) kept me up to date throughout the day and explained everything they were doing and what they found, and they unclogged the sewer drain. I learned a lot about wye, tee, and clay connections, but most importantly, I added a great company to our vendor list! Would recommend Jacks to anyone!Dan

  • Review 16 (2024-12-04 - Rating: 5)

    Richard Roth is by far my favorite HJacks guy. He is helpful answers any and all questions. He does a wonderful job. I will definitely be asking for him anytime I need assistance.

  • Review 17 (2024-09-19 - Rating: 5)

    During our annual furnace inspection the technician - Nate Griffin discovered a potential leak in the heat exchanger. He requested a second opinion from Barry who came out and after further investigations determined in fact there was a problem, and the heat exchanger needed replaced or a new furnace installed. I appreciate that Barry took time to explain the problem and worked with us on the best option. This is why weve used H Jacks for the past 20+ years!

  • Review 18 (2024-01-17 - Rating: 5)

    We had a severe plumbing issue which threatened to shut down our facility on a holiday weekend that we anticipated having over 500 people through our doors. We called several companies late on Friday night and but with H Jacks, we spoke to a real person (vs leaving) a message and had a technician onsite within 45 minutes. The problem required additional larger equipment and we were scheduled for a 9am slot on Saturday. The technicians were on-site at 9:03am with the power jet equipment and quickly resolved our blocked sewer system and had us back in business. Very reliable, professional, knowledgeable and responsive. Would use again if ever needed. Highly recommend.

  • Review 19 (2024-10-15 - Rating: 5)

    Kevin did a great job and was very professional, knowledgeable and timely. He went above and beyond to answer my questions and console or address any concerns I had. I would definitely work with H. Jack’s again based on my experience!

  • Review 20 (2024-12-12 - Rating: 5)

    These guys did a great job. Had my Furnace up and running in less than 2 hours. The biggest wait was getting the new part. Awesome job, thanks again.

  • Review 21 (2024-12-14 - Rating: 5)

    Lucas Scott was very prompt and so very kind and helpful. He repaired and snaked plumbing at my fiancés home in Cleveland and we really appreciated him coming out so late!

  • Review 22 (2024-10-04 - Rating: 5)

    Kevin, Jack, and Lucas were thorough, answered all of my questions, and respected my concerns. They removed my tank, repaired a gas leak, and installed an awesome-tastic tankless unit. I cannot express how much I appreciated their diligence!! Kind, patient, and have your best interests at heart!

  • Review 23 (2024-09-18 - Rating: 5)

    I got a new furnace and could not have been happier. Brad Heath was the point person on my instal and between the quick installation, professional exchanges, and fair price I can’t imagine using another person or company to take care of my hvac needs. Thank you Brad!

  • Review 24 (2024-11-13 - Rating: 5)

    After 3 hours of frustration with a plumbing issue I called H Jacks . Simon and Kevin came out and solved the issue with no problem. Very knowledgeable and efficient.

  • Review 25 (2024-07-15 - Rating: 5)

    The two men did a superb job replacing the leaking water lines in my house! They were very knowledgeable and supplied me with some very helpful tips! I highly recommend Jacks plumbing! Their service and work is top notch! 😊

  • Review 26 (2024-10-25 - Rating: 5)

    Dave and Michael came to do some plumbing updates in my basement. Fantastic work and explained everything as it was being done. Highly recommend!

  • Review 27 (2024-12-27 - Rating: 5)

    Once again H. Jack Plumbing and Heating came thru for me and mine. Kevin came on time, did the yearly maintance on my constant Hot Water heater. He was super polite, explained everything and was on time. Cant recommend these guys enough.

  • Review 28 (2024-09-18 - Rating: 5)

    Tony and Willie did a great job. They were able to come out super quick and fixed the issue fast. Would definitely recommend for HVAC issues.

  • Review 29 (2024-09-21 - Rating: 5)

    Jacks Plumbing was quick to answer the phone and get someone out immediately! Shaun our service tech was so fantastic. Polite, clean and efficient. I highly recommend this company!

  • Review 30 (2024-11-07 - Rating: 5)

    Richard and Adam were our technicians. Both were very polite and professional. They thoroughly explained what they found and serviced. 10/10!

  • Review 31 (2024-12-10 - Rating: 5)

    Richard Roth was the professional who led this team and the quality of work, professionalism and congeniality were outstanding! He was accurate in all of his work time estimates and he truly understood he’s job and how to accomplish the install. I am so happy that I chose H Jack’s to install my tankless hot water tank. I have included a picture of his work. Thank you, Richard & Avery!

  • Review 32 (2024-10-30 - Rating: 5)

    Kevin and Nathan were great - extremely professional and thorough. As always, I genuinely appreciate John Langer, Bill Jenkins and their amazing techs!

  • Review 33 (2024-09-18 - Rating: 5)

    Kevin and his crew were awesome. Accommodating to my schedule. Clean up wonderful. This is my third project with H Jacks, because of Kevin.

  • Review 34 (2024-10-23 - Rating: 5)

    Kevin and Adam came by to investigate why my heat stopped working and they quickly identified the problem and fixed it. They were very accommodating working around my schedule and fast in taking care of the problem!

  • Review 35 (2024-11-18 - Rating: 5)

    Michael and Matt did a great job fixing and explaining everything with our repairs, we would definitely use them again.

  • Review 36 (2024-12-12 - Rating: 5)

    Richard was quick to get here and was able to give me affordable options, he was very Professional and Courteous. Did a great job.

  • Review 37 (2024-06-19 - Rating: 5)

    Our AC broke down at the beginning of the hottest week of the year. Last weekend. Toby came out within the hour and told us what was needed. Terry and another young man came that Monday and we needed a new system. Kevin and Avery worked the next two days to get it all installed and running. They were nothing but polite and knowledgeable and honest. We had a great experience and will recommend them to anyone

  • Review 38 (2024-10-26 - Rating: 5)

    Had Simon and Adam over to tune up my furnace. I felt they were very professional and knowledgeable. I would recommend both of them.

  • Review 39 (2024-01-17 - Rating: 5)

    I highly recommend H.Jacks Plumbing and Heating Service. Everyone I spoke to and worked with was very professional and knowledgeable about my my furnace needs and installation,from Cherilyn in the office and Tony and Mike for the installation. I called at 8AM and Tony and Mike were on the job by 9:30. Tony diagnosed the problem quickly, went over my options and by mid-afternoon the new furnace was installed.Tony and Mike were a pleasure to work with and very thorough and knowledgeable about the new furnace. They left my home as neat and clean as they found it. Thank you gentlemen!I wouldnt hesitate to do business again with H. Jacks Plumbing and Heating Service and will recommend to family and friends.A job well done and very much appreciated!👏

  • Review 40 (2024-04-16 - Rating: 5)

    I called H Jacks at 8:00am on a Friday morning and spoke with their customer service representative. He said they could help me with my issues and that I’d receive a call back from one of their guys! I got that call 20 minutes later! Said they’d be at my house by 9:00. They arrived early!They accessed the issue and explained it was a little more of problem than I expected! They provided a price quote on site and got the materials needed for the job from a second team, then got to work and finished the repair and install by 1:00pm! It was expensive, but I’ll never have to worry about the issue again! Worth the $$.This was a 5 STAR performance! from the guy who answered the phone, to the prompt return call and to the guys arriving early! Work was completed promptly and their guys were professional and competent!⭐️⭐️⭐️⭐️⭐️

  • Review 41 (2024-10-11 - Rating: 5)

    Kevin did a great job today! Super helpful and provided a detailed explanation of our tune up and our concerns.

  • Review 42 (2024-06-24 - Rating: 5)

    At 1130pm on a Sunday night, after dealing with a blown water heater since 830am, only one emergency plumber answered the phone. H Jacks not only answered, but woke a plumber from his sleep and had him at our home within a half hour.I cant thank them enough just for that service, they were also back at 830am the next morning to remove and replace the water heater and clean up.If you are every in need of a reputable company, H Jacks should be your go to!!!

  • Review 43 (2024-09-18 - Rating: 5)

    Jeff and Aaron did a terrific job on my ceiling in the kitchen.I give them 10 stars for the hard work they did. I will always use. Jacks plumbing from now on,

  • Review 44 (2024-10-25 - Rating: 5)

    Kevin provided efficient, friendly, honest service for our furnace clean-and-check. We recommend him highly.

  • Review 45 (2024-01-05 - Rating: 5)

    My water shutoff valve rusted and snapped off the pipe, leading to my toilet. Water was everywhere, and we only had one shutoff to the whole house. After trying to fix the problem myself, I had to call someone. The lady said theyd be there in 90 minutes. Someone was there in 10! On a holiday weekend.Both individuals who arrived were super kind, clean, and conscientious of our home. They took care of everything in a very quick and professional manner. The overall cost was extremely affordable especially for an emergency on a holiday weekend. Incredible service. We were blown away. I highly recommend H. Jacks.

  • Review 46 (2024-12-23 - Rating: 5)

    Kevin and Ben were great! Very professional and fixed leaky toilet.

  • Review 47 (2024-06-22 - Rating: 5)

    Everyone was very professional, friendly, and helpful! I got a lot of education regarding what things should look like & how to maintain the system by Richard, and the information was provided in a way I could understand. I didnt want to have to buy a new system, but understood why it was necessary, plus how to make sure I get the maximum amount of years out of the new system.

  • Review 48 (2024-11-15 - Rating: 5)

    Shawn & Michael were awesome called and weee on time and did an awesome job with a my hot water tank and gave awesome customer service!

  • Review 49 (2024-12-01 - Rating: 5)

    Great job by Kevin very informative hopefully if we need any more type of work well see Kevin on the other end thank you Jacks Plumbing and Heating

  • Review 50 (2025-01-06 - Rating: 5)

    Kevin and AveryFigured out the issue and corrected it - explained what happened and assisted on another item that needed attention

  • Review 51 (2024-03-21 - Rating: 5)

    We went over in advance of starting the job and an estimate of the cost . I was periodically advised of their progress. The water heater was finished first so we were able to use the toilet after a reasonable time. The kitchen leak and blockage were next. The pipes were disassembled, clog was cleared and the drain was snaked. Pipes were reassembled and the drainage tested with flow running clear. I was pleased with both of the gentlemen doing the repairs. They explained everything they were doing and was confident that the job was being professionally done. I would highly recommend these two gentlemen.

  • Review 52 (2024-07-23 - Rating: 5)

    H. Jacks came in clutch when I abruptly needed a new AC/furnace, preventing it from leaking and ruining multiple units in my building. They removed the old one and got the new one up and running in less than 7 hours, which is insane. Thank you so much!

  • Review 53 (2024-11-16 - Rating: 5)

    Michael & Adam were great. They were professional & friendly. We had a problem with the venting and they solved it.

  • Review 54 (2024-09-03 - Rating: 5)

    Very nice and friendly!! The guys explained everything to me about what was wrong with my central air unit! Great price and a great company!

  • Review 55 (2024-10-31 - Rating: 5)

    Michael was great. He replaced the expansion tank and was quick and efficient. Excellent work!

  • Review 56 (2024-09-24 - Rating: 5)

    Aaron and Lucas came and put in our hot water tank and removed the old one as well they are very professional and they did a great job Thanks guys

  • Review 57 (2024-01-30 - Rating: 5)

    Our tankless heater died last week. H Jack was the only company that could come the same day and diagnose the problem. We had an estimate that day and a new heater on Monday. I could not have been more impressed by the crew (they sent 3 guys!) They were profession, courteous and clean. I would recommend them to anyone.

  • Review 58 (2024-10-17 - Rating: 5)

    My furnace finally seen its day. With the help from Kevin Kaczmarski getting a new one was quick and easy. Thanks again

  • Review 59 (2024-06-24 - Rating: 5)

    We were very pleased with their prompt service. The techs worked very diligently through 90 plus degree temperatures! Everything is back to working better than ever.

  • Review 60 (2024-01-19 - Rating: 5)

    Our 30 yr old furnace quit on a single digit day. The service tech Richard was here in 20 minutes and got it running. He clearly explained our options going forward. The crew Tony and Adam came, and installed the new furnace. Then Ben and his crew (sorry I forgot everyones name) got the system checked out and replaced pipes. Everyone was so professional and nice! Would definitely recommend using Hjack!!

  • Review 61 (2024-04-03 - Rating: 5)

    I called and within an hour had someone out here for my plumbing problem. I was given an estimate and had them do the work. The price was fair, but the workers did a fantastic job, I couldnt have been more pleased. I would recommend them highly.

  • Review 62 (2024-03-07 - Rating: 5)

    I needed multiple things done, stack fixed and gas line repaired. After talking with the technicians they sent I decided to just get the gas line re-piped. Also, the company which has done the initial rehab of the home did the stack incorrectly, so had that redone as well. The guys were professional and personable. They got the work done within the 2 day window they promised. Gas service to the home was able to be started and all sinks and toilets flush and drain as they should.

  • Review 63 (2024-05-28 - Rating: 5)

    Excellent service. Weve used them a few times now and everything is always great. Everything from phone work, to scheduling, professionalism, speed, pricing--these guys have it all together. Id highly recommend them.

  • Review 64 (2024-11-18 - Rating: 5)

    Kevin was very helpful and showed me how to replace my furnace filter 10/10

  • Review 65 (2024-12-26 - Rating: 5)

    Water heater died on Xmas Eve. Kevin and Lucas came on the 26th and replaced it, even finished early!

  • Review 66 (2024-11-05 - Rating: 5)

    Lucas and Kevin were great, no surprises, very very professional, and the job was done perfect!! Thanks guys!!!

  • Review 67 (2024-04-17 - Rating: 5)

    Everyone at H Jack has been great. They’ve helped with small things like toilets not working, and my AC not working, to huge projects like renovating my entire house, and relocating my entire HVAC system from the attic to the main floor. They’ve been amazing to work with, and will be my go-to company for any HVAC, plumbing, and renovations in the future!

  • Review 68 (2024-10-15 - Rating: 5)

    Virgil came out to fix our furnace. He was excellent and it was a truly pleasant experience.

  • Review 69 (2023-08-23 - Rating: 5)

    The team at HJacks was wonderful. They were responsive and on time for the initial appointment. They crew made the necessary assessment and provided an estimate. Once instance approved the work, the team was quick to return and start the work. Joe and his 2 helpers got the excavation done quickly and covered up the carpeting to not track dirt. Joe followed up each day about the work progress and once the inspection was performed, he called to confirm his return trip to wrap up the installation work. Excellent experience and would highly recommend.

  • Review 70 (2023-10-23 - Rating: 5)

    I have called H Jacks on several occasions for my central air, hot water tank, and now my furnace. With every interaction, from the initial phone call to install, I have been satisfied with the prompt service they provide. Richard is very knowledgeable in his field, professional, thorough in his work and in explaining the plan, and makes me feel comfortable while doing work in my home. I would highly recommend them to anyone!

  • Review 71 (2024-09-27 - Rating: 5)

    Wes Richard and Kevin all made sure my family were comfortable in our home before leaving

  • Review 72 (2024-02-05 - Rating: 5)

    We had a leak coming from our upstairs bathtub that was coming into our kitchen. It was a Sunday evening and they had somebody there within a half hour. He was able to repair it quickly and minimize damage to the first floor ceiling. Definitely paid a “Sunday Night” price but it was worth it. Would’ve cost a lot more in the long run.

  • Review 73 (2024-10-23 - Rating: 5)

    Kevin was great! Very thorough explanation and fast service! Highly recommended!

  • Review 74 (2024-01-09 - Rating: 5)

    Came out on a holiday when the motor in our furnace went. Couldnt fix it until a couple days later but everything is up and running. Did have to pay a $200 fee which we were warned of in advance for the holiday visit. Not cheap overall, cost us over $1000, but the job seems to have been done well and other companies were quoting around the same.

  • Review 75 (2023-12-22 - Rating: 5)

    I called on a Friday morning and the crew called back right away were fast getting out to my place. Had everything needed to complete the job quick and efficiently. Im very happy with their service and highly recommend them for your plumbing jobs.

  • Review 76 (2023-12-28 - Rating: 5)

    I was so frustrated because I had a horrible leaky basement!The sewer kept backing up and rainwater would flood my basement.I spent hundreds of dollars on every kind of cement you could buy but nothing helped,I reached out to HJacks because I had seen their sign(headquarters) when I walked my dogs along industrial Parkway.I had to have the whole in-house sewer replaced also had to have my downspouts replaced, and my basement waterproofed .The guys that came out were very professional and worked very hard. After all this was done unexpectedly, my sewer backed up again and so HJacks came right out and began investigating why?. I came to find out that the city was at fault because there was a blockage in the main drain in the street where my sewer line met. They had spent a day and a half trying to figure it out because you can’t run a camera through when the sewer is filled with sewage.. They called the city for me and advocated for me to get help right away which meant everything because if they hadn’t called, it was my responsibility to prove to them it was there negligence that was causing my sewer to back up.I’ve called HJacks since I had the work done and they have always responded immediately, and I really felt like they cared about me and making sure that the money I had spent was well worth it.I would highly recommend them to anyone that’s needing help with waterproofing or plumbing problems . I have dealt with many plumbing companies while all this was going on and none of them compared to the experience and knowledge of the Hjacks plumbers!!

  • Review 77 (2024-10-03 - Rating: 5)

    Richard, Nathan, and Simon did an amazing job! Professional and easy to work with

  • Review 78 (2024-12-04 - Rating: 5)

    Richard showed up within 3 hours of me requesting emergency service on a day that didn’t make it past 28°. He talked me through why my furnace wasn’t working, and helped us figure out options to replace it. He came back on Monday and removed the old unit, install the new unit, and get heat in my house by Monday afternoon. Tuesday he returned to finish the job and get the system dialed-in. We also arranged him to come back to replace the AC unit when the weather is appropriate, so that work is pending, but I have no doubt it will be completed with the same level of professionalism.While I could buy a small country for what I’ve paid for these replacements, that’s the world we live in. His, his coworkers, and HJack’s overall service was professional and quick, and we’re happy to have heat again. Thanks Richard.

  • Review 79 (2023-07-31 - Rating: 5)

    I called with an emergency because I was leaving for vacation at 4 a.m This n the morning they sent someone out within 35 minutes. Austen was the absolute BEST!! He diagnosed and fixed the problem within an hour. He was also super friendly, personable, knowledgeable just all around great guy. My problem was fixed and price e was reasonable. Thank you forYour great service!

  • Review 80 (2023-03-06 - Rating: 5)

    Called H. Jack at around 6am to have a new hot water tank installed as soon as possible and by 8am they were at my house getting started and finished a very professional install by 11:30am. I thought the price was high but chalked it up do to the fact I needed the work done that morning. I would definitely use H. Jack again. I believe the service mans name was Brenden, very professional and quality work. Thanks.

  • Review 81 (2024-02-02 - Rating: 5)

    We were getting our basement waterproofed and they couldnt fix the problem. You arrived with in one hour, work was top notch they cleaned up and put everything back in order. we will be calling you in the future for some other work

  • Review 82 (2024-11-11 - Rating: 5)

    Kevin did a great job serving and gave some great maintenance tips

  • Review 83 (2023-07-25 - Rating: 5)

    I would like to say thank you to H. Jacks plumbing and heating. Your work and professionalism truly shows that you take pride in what you do. You are fair and honest, reliable and truly a hard working crew. You came through in my time of need and it was a big job. I will recommend you to everybody I know, thanks again Willey, Adam and the rest of the gentlemen that stepped in to help out.

  • Review 84 (2024-11-02 - Rating: 5)

    Kevin and Michael were at our house today and did a excellent job

  • Review 85 (2023-08-30 - Rating: 5)

    An hour ago, Matt & John left after saving our kitchen plumbing and I could not be happier with their service! Our apartment company hired H.Jack to fix our garbage disposal and they came right on time. Matt & John were timely, courteous, professional, informative, clean, kind, and careful. Great service, thank you!

  • Review 86 (2024-03-13 - Rating: 5)

    They provided exceptional, timely service on my mothers worn-out kitchen faucet; my mother is very satisfied with her new one. We highly recommend H. Jacks Plumbing and Heating.

  • Review 87 (2024-12-13 - Rating: 5)

    Matt was awesome! He did an excellent job!

  • Review 88 (2024-10-29 - Rating: 5)

    We had our furnace cleaned today. KEVIN arrived on time & got us all set for the coming winter. Kevin had serviced us before & has always been friendly & professional

  • Review 89 (2023-12-01 - Rating: 5)

    I just want to say how amazing this company is , we had no water called them they were out within the hour and determined our well pump went out . They worked with us in so many ways and I cant thank them enough. I appreciate everyone that was involved in this repair and even with there home office employees..so grateful, I would recommend this company to everyone 😊

  • Review 90 (2024-10-18 - Rating: 5)

    Very good work technician Jeff put in my toilet and everything works properly. I thank you.

  • Review 91 (2023-01-26 - Rating: 5)

    The technician they sent out was very polite and answered any questions I had to ask. My furnace was blowing out cold air so he did a diagnostic test on it. He said it needed to be cleaned and he made sure everything was running right before he left. He also checked the thermostat. He did an excellent job. The prices are reasonable. I would recommend them again if I had any more problems with my furnace.

  • Review 92 (2024-11-07 - Rating: 5)

    Joe and Kevin did a fantastic job!! Great service I would recommend to anyone they knew what they were talking about!! Not to expensive quick and knowledgeable.

  • Review 93 (2023-07-24 - Rating: 5)

    I would highly recommend Jacks Plumbing for any plumbing issues. The service was exceptional, the employees were extremely polite, friendly and would not leave prior to making sure all was cleaned. I feel when service is provided in this manner, its important to pass along. Thank you Jacks Plumbing !!!!!!

  • Review 94 (2024-09-21 - Rating: 5)

    Richard and Kevin provided excellent customer service. We will reach out in the future.

  • Review 95 (2023-07-12 - Rating: 5)

    Sooo happy I called them. I was literally flooding my kitchen. My shut off valve was faulty under my sink.And I didn’t realize it until after I removed the hose. Sooo it was spraying EVERYWHERE. They came with ink 30mins and completely replaced the valve. I was able to finish my faucet install.Seemed a little pricey to me. But for same day emergency help, that’s to be expected. I’m so grateful they were able to come immediately when I called!!

  • Review 96 (2022-08-30 - Rating: 5)

    Called late on a weekend because my main drain was backed up. Was able to get an appointment the next morning and the technicians solved the issue fast. So glad this company was responsive and able to get me in so quickly. Very affordable too!

  • Review 97 (2022-12-28 - Rating: 5)

    Timely, thorough, and not at all condescending. We had an entire heater replacement and the techs were kind, professional, and respected our home.We got financing through them and they have also been incredible throughout what couldve been a rough process.

  • Review 98 (2024-02-16 - Rating: 5)

    Great company great people they genuinely care about their customers great and professional workers the only thing I ask is for the customers that are feeling like the prices are too high all you have to do is ask them to break the receipt down for everything and they will and that happened with me I thought the prices were too high and I got very upset cuz I thought I got ripped off and they called me after I left a message Patrick said he was going to investigate he called me back the next day and he broke down the pricing.And I understood what the pricing was about and my furnace is running good the guys were quick I wasnt code for maybe about 3 hours and I just asked that you guys asked to them to break down the pricing so you guys are not in the dark about what the pricing is for because sometimes it is a little high but they are certified technicians and they are a really great company I recommend this company to you and anybody friends and family thank you h jacks

  • Review 99 (2024-12-29 - Rating: 5)

    Kevin came quickly on a Sunday and addressed our issue immediately

  • Review 100 (2023-05-25 - Rating: 5)

    We needed the gas supply to the stove capped and Jacks was able to come the day I called them. They were very courteous and explained the process to me. They finished quickly. I was delighted. I have used them before and I will be using them again.

  • Review 101 (2024-09-18 - Rating: 5)

    Tony was friendly and efficient with my routine furnace maintenance.

  • Review 102 (2023-04-25 - Rating: 5)

    We’ve used H Jacks a number of times now and each time has been a great experience. The most recent was a new air conditioning install and everything went smoothly. We’re all set for summer.

  • Review 103 (2024-11-01 - Rating: 5)

    H Jacks did a great job on remodeling my bathroom and kitchen. Jeff F, Aaron T and Adam H were very professional and knowledgeable. I highly recommend using H Jacks.

  • Review 104 (2024-02-15 - Rating: 5)

    I’m glad I called H. Jacks Plumbing and Heating to fix my shower. They were quick & professional. They cleaned up after themselves. I would highly recommend them.

  • Review 105 (2023-10-04 - Rating: 5)

    Called late Friday they came first thing Monday morning to replace the washer valve.We could not have them sooner due to epoxy floor installation in process. They were prompt, professional, and efficient.

  • Review 106 (2022-07-28 - Rating: 5)

    I had a leak in my basement for almost 2 years. I called a plumbing company to look at it and the plumber proceeded to break the leaking pipe resulting in water in my basement . The next day, I called H.Jack’s and told them my issue and what the previous plumber did. They came out that day, replaced my old pipe, and charged less than what the previous plumber estimated. Their idea to fix the pipe was more strategic and helpful than the previous plumber and I haven’t had a single drip since they resolved my problem. I plan to replace all of the piping in my house eventually and I want and trust H.Jack’s to do the work. Their team is skilled, respectful, and quick! I highly recommend!

  • Review 107 (2022-05-02 - Rating: 5)

    Justine and Andrew just finished installing a check valve in my sewer system to prevent sewage backing into my home, thus protecting all my appliances, property and making my home owners insurance cheaper. Justine is professional and a straight shooter and his apprentice Andrew was very polite and respectful and I can tell a very hard worker and open minded to learn from the master. Super happy with the service I received today and would highly recommend H Jacks.

  • Review 108 (2024-11-18 - Rating: 5)

    Kevin was great. Very knowledgeable and friendly.

  • Review 109 (2021-12-27 - Rating: 5)

    We had no heat for Christmas, thankfully the temperature outside was in the 50s and we were able to wait until Sunday - didnt want to take anyone away from their families! When we did call, Kevin showed up just a few hours later. He was so friendly and knowledgeable, explained everything he was doing and looking at, gave us multiple options at reasonable prices for the work that needed to be done. Our heat was fixed the next day! We are all warm again! Thank you H.Jacks, and Kevin, for everything!! We will be calling you for all our future plumbing and heating needs! 😊

  • Review 110 (2021-01-27 - Rating: 5)

    My toilet was backed up really bad. I searched for a company based on ratings. I called H Jack’s plumbing and within an hour Austin showed up. He took me on the journey as he fixed my toilet, he was friendly, professional and a genuine man to deal with. He gave me three different estimates based on the work he may have to do. I appreciated that because I was not left in suspense as he diagnosed my bathroom issues. Austin got to the root of the problem he fixed my toilet in a timely manner, then he sit down and educated me and my husband on what the issue was. He also gave us a list of other services that they offer. We felt the price he charged was fair for the great service that was provided.

  • Review 111 (2024-04-03 - Rating: 5)

    Great experience! They were fast getting someone here and my issue was fixed in under 30 min! Will definitely use again.

  • Review 112 (2024-11-20 - Rating: 5)

    Richard did a good job clean &neat thank you 😊

  • Review 113 (2022-06-30 - Rating: 5)

    H. Jacks was able to help us out of a sticky (literally) situation with a clogged pipe. Called for an appointment and had someone out the next day. Plumberz were knowledgeable, friendly, and helpful. When they couldnt quite figure out the clog, they stayed past the appointment time to provide us with extra help to finally get our drain cleared. This is the first time ordering a plumber for our new home so I cant comment on relative price but we figured it seemed reasonably priced for the work they did. Will be using again to clear serious clog or for permanent plumbing work!

  • Review 114 (2024-11-29 - Rating: 5)

    Kevin and his coworker came at the early part of the timeframe I was given and addressed the clogged sink really fast. Absolutely excellent service. I have them come out for everything whether its HVAC related or a clogged sink. They communicate extremely well and are very professional

  • Review 115 (2020-09-14 - Rating: 5)

    The guys were great, very courteous and polite. They were knowledgeable and professional. Very honest about our drain problem and upfront about the cost and the extent of the job. Cleared out problem within an hour, we had rented a snake, bought many chemicals to pour down our drain, nothing helped. So pleased we called H. Jacks and I recommend them to anyone.

  • Review 116 (2023-08-28 - Rating: 5)

    Technician responded within 1/2 hour. Tank was replaced the same day. Courteous. Explained the workings of the tank and how to shut on and off. Cleaned up after the job. A little costly, but it was an emergency and a weekend.

  • Review 117 (2021-04-29 - Rating: 5)

    I had the occasion to use H Jack plumbing recently under an emergency situation. The repairs I needed done entailed tearing out a concrete floor , repairing a major drain line and making the bathroom look like new. Adding to the difficulty was the time frame for the repairs, I needed the work done within 3 days as I was leaving for 2 months. Chip and his crews came in worked steadily and competently , coming early and staying late to make sure it was completed on time. Im extremely satisfied with H Jack , Chip and his great crew for a job well done and service above and beyond. I wont hesitate to call H Jack plumbing should the need arise for plumbing services in the future.

  • Review 118 (2024-12-20 - Rating: 5)

    Michael did a great job! Fast, efficient and courteous

  • Review 119 (2024-12-02 - Rating: 5)

    Kevin gave me excellent service today.

  • Review 120 (2022-07-27 - Rating: 5)

    We had a great experience. Brendan , Mike , Alex and Austin were fantastic. They were very transparent, and kind. They answered all of our questions and made sure everything was clean when they left. We honestly could not have had a better experience. Thank you H Jack Plumbing!

  • Review 121 (2024-12-16 - Rating: 5)

    Kevin and Jack were outstanding. Friendly and professional service!

  • Review 122 (2024-10-16 - Rating: 5)

    Virgil was very fast and efficient in fixing the boiler!

  • Review 123 (2024-11-30 - Rating: 5)

    Nathan and Kevin from H. Jack’s were very helpful and took care of the problem effectively and quickly. Great communication regarding the work.

  • Review 124 (2024-09-04 - Rating: 5)

    Jack was very knowledgeable and friendly. He arrived on time and answered every question I had, was very transparent, and offered me future advice! Well be calling H. Jacks again in the future the next time our plumbing needs exceed my skill level!

  • Review 125 (2024-11-02 - Rating: 5)

    Michael was awesome. He diagnosed the problem and was able to get the furnace running again. If I could give him 10 stars I would.

  • Review 126 (2024-11-05 - Rating: 5)

    Kevin and Shawn were very informative about the issues and the available fixes. Diagnosed and fixed in an hour. They were here in less than a half hour after I made the appointment too! Thanks

  • Review 127 (2023-08-28 - Rating: 5)

    My ac unit went out and they were able to send people out first thing the next morning! They were super chill and very helpful in telling me what was wrong, informing me how to maintain my unit, and were eager to answer any questions I had.

  • Review 128 (2022-05-21 - Rating: 5)

    Shawn came when promised and did an impressive job. He was very personable and explained the job to me. Shawdonen brought all the parts he needed to complete the job. I would recommend Jacks and Shawn very highly. I feel confident the job was done correctly. Five stars. I would use them again.

  • Review 129 (2024-10-18 - Rating: 5)

    Pretty good I’d say being that it’s a 24/7 business…I called them pretty much after hrs and all the stores that sell’s replacement parts were closed so they tech surveyed the damage gave me an estimate and the next morning first thing the technician Richard was at the door ready to display his expertise, thanks jacks 👍😉✌️

  • Review 130 (2022-06-22 - Rating: 5)

    H. Jack provided exceptional, professional, and on-time service for my family’s AC equipment. In the midst of a heatwave, rather than schedule me a few weeks out, they sent Chris, an excellent technician, the same morning I called. Great response time & tech. 🙏 Thank you!!👏🏾👏🏾

  • Review 131 (2024-09-28 - Rating: 5)

    Brad and Kody installed a new furnace at my house and did an outstanding job. Explained what they were doing each step of the way and performed quality work. True professionals.

  • Review 132 (2020-10-23 - Rating: 5)

    Installed new hot water heater and furnace. Very organized and professional business. All the work was done on time and with high quality. Installers were very knowledgeable and answered all my questions. Price was right at average of what it should be. I wouldn’t call anyone else for my plumbing and HVAC needs.

  • Review 133 (2024-11-04 - Rating: 5)

    They responded very quickly to our phone call and both Kevin and Ben were great!! I recommend 5 stars!

  • Review 134 (2024-11-02 - Rating: 5)

    Great company, attention to detail and follow through!Lucas and Michael are the best!!!! Honest and thorough.

  • Review 135 (2024-06-01 - Rating: 5)

    Thanks so much to Matt and other techs that came out. Made a very stressful experience a little easier to handle when my water tank died

  • Review 136 (2024-10-11 - Rating: 5)

    I had an excellent experience with Kevin, our HVAC technician. He was prompt, professional, and incredibly knowledgeable. Kevin took the time to thoroughly explain the issue with our system and walked us through the repair process, ensuring we felt comfortable and informed. His attention to detail and commitment to doing the job right was impressive, and our new system is running perfectly! We couldn’t be happier with the service and highly recommend HJacks for any HVAC needs!

  • Review 137 (2022-07-01 - Rating: 5)

    Services provided: Faucet replacement in kitchen, drain repair in upstairs bathroom and routine Maintenace on furnace. Technicians: Toby for furnace and Lucas for plumbing. Both were very knowledgeable, diligent, professional and competent in the exercise of their assigned tasks at hand. They represented the Company well. It was a pleasure doing business with them and I would highly recommend their services.

  • Review 138 (2021-02-17 - Rating: 5)

    Our furnace was making loud noises and hadnt been replaced in almost 20 years. Since we had good prompt service from H Jacks before we called. They were able to come that day, provide us estimates, and then replace the furnace in matter of hours.

  • Review 139 (2024-04-18 - Rating: 5)

    I had an emergency service and was so pleased with the prompt service, the professionalism and the job being done correctly. I highly recommend this plumbing company!

  • Review 140 (2023-09-29 - Rating: 5)

    Shawn was polite. Kept me updated on progress and found and fixed problem in good time. Cleaned up afterwards. Great experience. Will use them again

  • Review 141 (2022-08-18 - Rating: 5)

    Had a shower added to our tub. Service was quick and the work looks great! The materials used were quality and the plumbers were professional, knowledgeable, and friendly! Highly recommend.

  • Review 142 (2021-06-22 - Rating: 5)

    H. Jacks was fantastic when I was stuck without A/C on a very hot day. The technicians headed by Willy were friendly, knowledgeable and went over and above. I couldnt be happier with my new A/C unit. I will most definitely refer them to others, and also use them myself in the future for all my HVAC/plumbing needs.

  • Review 143 (2023-05-30 - Rating: 5)

    Ben replaced a cracked pipe in basement ceiling. Quick response and assessment. Knowledgeable and professional. Would definitely recommend this company and will use again!

  • Review 144 (2021-12-05 - Rating: 5)

    Justin was our technician, he was both friendly and knowledgeable. Explained everything to us and got our sink unclogged which made us very happy. Would definitely use their services in the future.

  • Review 145 (2021-05-12 - Rating: 5)

    H Jacks did a wonderful job on my toilet. I tried to do it myself and I had to call them in. They have the job done in less time than they said the job would be done and they were clean and neat as they went. I definitely plan on going with them again.

  • Review 146 (2021-08-15 - Rating: 5)

    Jacks Plumbing did come to my home to help me with my Air conditioner , it was not working properly. They were on time , and the workers who came to my home were effecient in there jobs. If you ever need help with your AC and Heating, call them I believe they will do a decent job for you.🔩🔧✌️

  • Review 147 (2024-11-19 - Rating: 5)

    Thank you for excellent service Kevin and Jack!

  • Review 148 (2024-09-26 - Rating: 5)

    Reliable, fast, and professional. Thanks for the great work!

  • Review 149 (2024-11-17 - Rating: 5)

    Virgil was a great technician!! Got my water heater fixed up!

  • Review 150 (2024-11-20 - Rating: 5)

    Michael and Terry were super helpful!

  • Review 151 (2024-11-08 - Rating: 5)

    Michael the technician was excellent, provide great service, and was a pleasure to work with!

  • Review 152 (2021-03-31 - Rating: 5)

    They came to our house, removed and replaced the sewer pipes from one end of the basement to the other. It was a big, expensive undertaking. They did a complete job, were there on the job until it was done (1 week). The job was done on time and done professionally. I felt Steve did an outstanding job.

  • Review 153 (2020-05-27 - Rating: 5)

    H. Jacks Plumbing provided us with exceptional customer service. The technicians were courteous, knowledgable and addressed all of our questions. We highly recommend H. Jacks Plumbing and will definitely call on them again.

  • Review 154 (2024-10-22 - Rating: 5)

    Richard and Adam did an amazing job!!!

  • Review 155 (2023-03-18 - Rating: 5)

    Reliable, professional service from knowledgeable tradesman, who explained the repairs needed for my leaking kitchen faucet and replacement options. Loving my new faucet. :)

  • Review 156 (2024-10-11 - Rating: 5)

    Kevin is the best! Very helpful and informative!

  • Review 157 (2021-03-04 - Rating: 5)

    I called H. Jacks to set up an appointment for the next morning. Lucas, the technician showed up promptly and was extremely professional and knowledgable. The other technicians that came to assist Lucas were also very professional. I am pleased with the work! Thanks, Guys!

  • Review 158 (2022-06-28 - Rating: 5)

    We have used H Jacks services for the last 4 years for a myriad of repairs for home and rental property projects and have been very happy and satisfied with everything that has been done. We will use their services for many years to come!

  • Review 159 (2024-10-25 - Rating: 5)

    Michael was above and beyond helpful and lots of knowledg

  • Review 160 (2023-09-08 - Rating: 5)

    The men who fixed our leak were very nice, respectful of our home, worked well together and completed the job well within our expectations!

  • Review 161 (2022-08-20 - Rating: 5)

    Let me start by saying expensive, i forgot to say thank you after i heard the price lol but it was worth it, the man (shawn) came in found the problem and inspected to make sure that there was no other issues. With his search he discovered a leak that i was not sure of. I am definitely referring them to everyone, very quick and prepared. Thank you if i forgot!

  • Review 162 (2024-12-24 - Rating: 5)

    Kevin did a great job

  • Review 163 (2022-07-05 - Rating: 5)

    Lucas and Richard were very professional and pleasant. They kept me informed of what they could and would do and the cost as well. They did a great job and I’m very pleased. *****

  • Review 164 (2022-07-20 - Rating: 5)

    Installation of grab bars for a disabled person. Sevice was excellent. Our provider gave excellent information and suggestions. Installation was on time and excellent quality. Grab bars are sturdy and safe for the disabled person. Thank you

  • Review 165 (2024-11-26 - Rating: 5)

    Prompt on time very helpful. Matt Robertson

  • Review 166 (2024-11-25 - Rating: 5)

    Good work. Thank you Richard :)

  • Review 167 (2024-12-01 - Rating: 5)

    Kevin was very polite and courtesy

  • Review 168 (2021-02-13 - Rating: 5)

    We had our sump pump replaced. The installed it with a backup system. Everyone involved in the process was great to work with. Very happy with H. Jack’s!

  • Review 169 (2024-09-23 - Rating: 5)

    Mike Adam Richard Kevin were great

  • Review 170 (2024-07-01 - Rating: 5)

    They were very responsive and did a great job

  • Review 171 (2024-04-11 - Rating: 5)

    Timely, professional and overall good service for replacement of a broken kitchen sink faucet. Will use again!

  • Review 172 (2023-02-27 - Rating: 5)

    The techs were very professional and talked me through everything they were doing and why. They worked quickly and did an excellent job.

  • Review 173 (2021-05-20 - Rating: 5)

    I had a great experience with the plumbers they were very nice and very professional.I really appreciated the service, and how nice and friendly they were. I would definitely reefer you guys and I will definitely use you again.

  • Review 174 (2022-09-30 - Rating: 5)

    Your guy was here on time, took the time to inspect the system beyond the plugged drain, explained the problem as part of the home being unoccupied for some time, and fixed it completely. Reasonable price, well done.

  • Review 175 (2024-09-23 - Rating: 5)

    Great service Trey R and Jack B

  • Review 176 (2020-07-28 - Rating: 5)

    Thank You Richard.Called on Sunday prompt response Richard called and on time Monday. Efficient upfront with problem and price.Professional and after 3 days of 90* weather with no air YOU SAVED US. LOVE JACKS LOVE AND THANK YOU RICHARD.

  • Review 177 (2021-03-24 - Rating: 4)

    Fast and prompt service, but very pricey. The tech came up with a price that was 3 times the original, only for removing five screws from the sump pump....

  • Review 178 (2022-09-07 - Rating: 5)

    They arrived in a timely manner, they were polite and professional, figured out our problem and fixed it at the quoted price. very happy with the service.

  • Review 179 (2024-05-14 - Rating: 5)

    Very professional workers! Solved our difficult issue in one day….and cleaned up so well :)

  • Review 180 (2022-10-13 - Rating: 5)

    Loved the service my service man was very knowledgeable and not a quitter they come to work and get the job done big or small very dependable.

  • Review 181 (2024-10-31 - Rating: 5)

    I recommend Kevin to anyone.

  • Review 182 (2024-11-19 - Rating: 5)

    Great service and timely.

  • Review 183 (2024-05-25 - Rating: 5)

    I called Jacks and told them the problem,Jacks was out in no time.The service guy called before he came and told us he was on enroute . The service guy had completed the job in no time to our satisfaction 👌 Great Job

  • Review 184 (2021-07-28 - Rating: 5)

    They were extremely prompt and very professional. Will always call them for all of my needs and recommend them to everyone in need!

  • Review 185 (2023-07-18 - Rating: 5)

    He did a great job and we are very satisfied with the work.

  • Review 186 (2021-05-26 - Rating: 5)

    Richard and crew did a really great job moving our AC unit. Very efficient and helpful.

  • Review 187 (2023-10-03 - Rating: 5)

    10/3/23: I just wanted to edit this review to say that I received a call and email almost immediately after posting this review from a Jacks employee, Ben, looking to resolve the issue. He and I were able to get things worked out on the phone, and he was very helpful and patient! Jacks is quickly moving to dispatch another team to my home to get the maintenance done ASAP. I appreciate their outreach.I reached out to this company on their website requesting to set up an appointment for furnace maintenance and didnt ever receive a response. Tried again a month later and a week later received a response that I needed to call to make an appointment. Not sure what purpose the online appointment requests serve, but that was not the end of my less than stellar time with Jacks.I knew that my furnace was getting on in age and that a replacement was inevitable, but I was hoping to get some routine cleaning done in time for the beginning of the cold season while I reviewed my options and made a decision.A little less than a week ago I had my appointment and the gentleman that came out was very nice and professional. However he started the appointment by saying I needed a replacement (of which I was well aware), and spent the entire two hour visit trying to sell me and my husband a new furnace and air conditioner, even offering to begin tearing out our furnace that day! His enthusiasm was off putting, despite his repeated insistence that he wasnt a salesman and was only telling us what he would do in our place. Both I and my husband for this visit had to return to work, but were kept after we mentioned that we needed to leave because he continued to try get us to sign off on a new install that day.No actual maintenance took place, and I was charged $135 to be told something I already knew.

  • Review 188 (2023-05-27 - Rating: 5)

    Wonderful, helpful, and courteous crew. A good company that hires great technicians.

  • Review 189 (2021-09-18 - Rating: 5)

    Had one if there Techs Richard. Very knowledgeable and helped with several problem solving. Highly recommend

  • Review 190 (2023-06-24 - Rating: 5)

    Sean was the best, we want him for our next job!

  • Review 191 (2023-07-19 - Rating: 5)

    Willy and Josh were friendly called ahead and made sure we were all good to go. They were honest and very helpful explaining what needed to be done and why. They did the fix and retested the line to find no leaks. Very fast friendly service. Will recommend to others as long as the gas company gives the ok to turn back on! If they do I will edit this post. Review edit right now... Willy and Josh thank you so much the gas company gave the thumbs up thanks guys!!!

  • Review 192 (2023-06-09 - Rating: 5)

    Clean professional worth every buck, will use them in the future for sure

  • Review 193 (2024-01-03 - Rating: 5)

    They were great. came right away. explained everything. completely, showed up every day. worked their butts off...I am very happy.