Master Plumbing of Tennessee

Located in Chattanooga, Tennessee

Address: 6743 Ringgold Rd # B, Chattanooga, TN 37412, United States

Phone: +1 423-320-1469

Rating: 3.6

Services

On-site services
Online estimates
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-05-23 - Rating: 5)
Glenn and his team went above and beyond. They had to replace my septic system and made my yard/lawn better than it was before they arrived. The whole lawn is level, and any/all rocks they dug up while fixing my system were removed so they wouldnt hinder my mowing/etc. I will be calling his team in the future for any/all of my plumbing needs.

Review 2 (2022-01-21 - Rating: 5)
First time customer and I am very pleased with the all around service provided. Even though the original quote did end up increasing due to unavoidable necessary repairs, Nathan did his best to repair what was existing. He did a great job to finish timely and patiently walked me through all repairs and ensured that I was 100% satisfied before leaving. I appreciated that he took the time to listen and explain all options for the additional repairs and I did not feel pressured when making final decisions. We now have all issues fixed and I feel confident that his quality workmanship will last years. I would definitely recommend Master Plumbing of Tennessee because of their responsiveness, reliability, professionalism, pricing, quality of work, friendliness and great customer service. Thank you again, Nathan, for helping fix our plumbing issues correctly.

Review 3 (2021-09-28 - Rating: 5)
Discovered I had a leaky toilet so I decided to call around different plumbers to for price quotes. I wanted to remove the old toilet and install a new one in its place. After calling around and getting different pricing’s I decided to go with Master Plumbing and I’m so glad I did. I spoke with Jennifer who setup the appointment and got me the quote. She was super friendly and kind throughout the entire conversation. Glenn who came out to install the new toilet was great as well. He was very friendly and was willing to go out of his way to make sure the job was done correctly. From my experience this is why I love dealing with family own businesses. Thank you Master Plumbing for the great experience and hard work.

Review 4 (2020-03-09 - Rating: 5)
My husband and I used Master Plumbing of Tennessee for our broken water heater after an awful, awful experience with another water heater company last December. The other company left us with no options due to the placement of our water heater (next to washer/dryer in a small closet) and essentially told us that there was no way to fix it. We felt completely hopeless after our experience with them and tried calling around to see if any company would be able to help us.Master plumbing of Tennessee was very, very responsive and helpful! The receptionist on the phone assured me that they would do their best and would not leave me without any help as the other company did. Glenn came to our house immediately and worked tirelessly to help us fix our water heater! We explained the situation and he was able to help us move the washer/dryer, fix the water heater, and replace the washer/dryer. Glenn stayed with us for hours to resolve our issue. We felt as though he knew how desperate we were and worked to help ease our anxiety and fears. We are eternally grateful to have come across a company that is fair, hardworking, and CARES about the customer enough to go the extra mile.We recommend this company a MILLION times over! The service goes ABOVE AND BEYOND and we cant rave about them enough.

Review 5 (2023-06-16 - Rating: 5)
These guys did an awesome job figuring out a difficult repair and making it work, all in a timely manner. We were not in residence for most of the time, and they communicated well and kept me notified of all developments. Great job Glenn and Nathan!

Review 6 (2023-03-21 - Rating: 5)
All our sewer lines were backed up and it was a mess to say the least. The service guy came out and was so nice and reassuring that he would fix the problem and get everything back up and running, which he did. He also explained to us how to make sure we don’t have another backup. Thank you for the quick response!!!!!

Review 7 (2020-10-16 - Rating: 5)
We had 2 plumbing issues within 2 weeks. The people at Master Plumbing were quick to respond and correct the problem(s). We then had an unforeseen emergency & Master plumbers had 3 people at our home within an hour. They explained what happened and fixed it immediately. We cant thank them enouph & will definitely call them again if we need a quality plumber.

Review 8 (2016-09-13 - Rating: 5)
Glenn came out on a service call through my home warranty. He was wonderful. At first the home warranty company said they wouldnt replace my garbage disposal but Glenn solved the problem and I ended up with a brand new replacement. He was patient and waited whole we sorted it out with the home warranty. I would recommend this business to anyone. A++

Review 9 (2016-08-16 - Rating: 5)
I am glad to give a 5 star rating to them! Our plumbing backed up from the main line and we couldnt use bathrooms or shower. Glenn came out to our house on a Saturday to find where the blockage was and discovered it was tree roots in the line. He was really nice and caring and lined up all the equipment he needed so that on Sunday he could start digging. By Sunday evening he had new lines put in around the tree and all our drains work great now! He knew exactly what he was doing and was extremely professional. I totally recommend Master Plumbing to anyone with any problems!

Review 10 (2018-10-19 - Rating: 5)
Glenn is the man!He sent us a text when he was on his way over. BONUS.He was on time. He got all our new toilets installed. He had to fix some of the plumbing so it took some time but he got everything done in reasonable time and at an affordable price. He also laid down mats and wore shoe coverings so he wouldnt track dirt around the house.

Review 11 (2016-10-23 - Rating: 5)
Our home warranty company sent out Master Plumbing of TN for a service call due to hot water and garbage disposal leaking. Both gentleman did a great job and worked hard. They were able to replace my items that day.

Review 12 (2018-03-06 - Rating: 4)
There is a host of negative reviews and while I did also have my issues, non of them are MPoTs fault in my opinion. An employee was sent to replace the water heater in my home who wasnt operating under the confines of the law. I need not go further and this business shouldnt be negatively impacted publicly by one devious employee. He was quickly removed from the job and the owner of the business personally saw to my job being completed after the mishap. Ive had zero issues with the new water heater since its replacement.

Review 13 (2018-10-18 - Rating: 5)
Simple, typical set up. Professional, friendly staff. My hubby and son shot a 50 cal and had a blast! So freakin loud! We were there during a quiet time of day but it looks like they get busy with classes, and sales. Their shooting range is inside, fairly typical and with the heat, much appreciated. Thanks for the good time, and well be back! Highly recommend

Review 14 (2019-09-04 - Rating: 5)
This contractor outshines others in this area. If I have a job for my house or a job through my warranty I will only use Master Plumbing. Jennifer is great in the office, and Glenn, Chad, and Nathan will do the dirtiest jobs with a smile on their face, 0 complaints.

Review 15 (2021-01-26 - Rating: 5)
I live with my elderly mother who is on oxygen. They saw that we were in terrible shape due to blocked sewer lineThey were a strong advocate with the warranty company. We got a new line in a few days. The gentleman gave up his Saturday. I cannot praise them enough.

Review 16 (2023-03-09 - Rating: 5)
The technicians were very polite and professional. They explained everything they did. Would definitely use them again.

Review 17 (2017-01-23 - Rating: 5)
They did great job for me and came in on time, and gave me a great price. Appreciate! I will definitely recommend them to my friends.

Review 18 (2024-01-19 - Rating: 5)
I am not sure what to tell you folks. I am in utter awe at the sheer dedication and integrity of this company and its owner (Glenn) and employees (Nate). So ill start at the beginning. We bought our house 3 years ago and for a year now we have had our sewer back up into our home and laundry room. We have a home warranty policy that would contract with this Master Plumbing to come snake our main line. We did this several times successfully with Master Plumbing over the course of the year. However, the backups would increase in frequency each time. The warranty policy doesn’t cover anything outside the home, but I decided to ask Master Plumbing to take a look. Upon further inspection they discovered whoever installed the main line to our septic tank did so at the worst possible angles. For a very reasonable price Glenn said he would take care of the angle problem. In that process they discovered that they could not get the PVC pipe back into the tank. My heart sank as I new what happens next. We must dig up the septic tank a bit, open it up and see what was going on. To my horror the entire tank was compromised by tree roots that had moved the lid of the tank allowing dirt in and the roots had been disintegrating the walls for probably years. The bevel was completed destroyed and the roots had started climbing up the main line. A new tank was needed. Glenn said he could get it operational but that it would be a band aid. I appreciated that option, but I said let’s go ahead with a new tank and within 3 days it was done and with extreme professionalism. He ran a new main line to the tank, installed the tank and connected it to the field lines I had had replaced the year we moved in. So this all seems like pretty standard stuff, right? Wrong. Glenn and Nate did this for my young family and I so that we would have a functioning water and sewer system in our home. And they did this at the worst and most miserable time of the year. The days they worked outside in the dirt and waste had a high of 36 degrees F on average (honestly it was lower the first day). The day before they begun work, we had 2-3 inches of snow that turned into thick ice overnight. Everything was closed that week. Our garbage pickup didn’t even happen. The US post office has nothing on Master Plumbing of TN as they barely ran their services in our neighborhood that week. Oh, did I mention our deck was built over the tank, so they had to carefully work around that! But Glenn and his team were out there working in literal sh*t trying their hardest to help us, while freezing. Septic tanks are no cheap thing. But I’ll tell you this. Glenn will work with you the best he can. Bottom line though, this is a company of transparently showing us every step of the way what the problems were and giving us options. This is a company of dedication, obviously. And lastly this is a company of grace and kindness. I got a separate quote with another crew, and it was completely robotic, and prices were nearly double with no empathy. Not with Glenn. He showed love for his fellow man in what he and his team did and were willing to do. I will work with no other plumber as long as I live in this area and as long as the company exists. They say its all about who you know to get things done in an effective, efficient, and equitable manner. Finding that can take time and you may never find it, getting screwed 9 times out of 10 along the way. But sometimes all you need to do is come across good people. Glenn and Nate and everyone at Master Plumbing of TN are good people.Side note: Jennifer, who helps deal with bookings, was amazing. I know she played a huge part in this process to help us in our septic tank and plumbing nightmare!

Review 19 (2019-10-06 - Rating: 4)
Master Plumbing took great care of usAfter a misunderstanding they apologized and took great care of the situation. Thank you so much

Review 20 (2023-08-03 - Rating: 5)
Glenn is great at this! Very impressed with the work we had done! Will always use them!

Review 21 (2016-05-02 - Rating: 5)
Could not be happier with the service! Best contractors I have ever worked with for any project.

Review 22 (2018-12-13 - Rating: 5)
Master plumbing of Tennessee, I called them and Glenn did great work, he did extra work and professional work

Review 23 (2018-10-19 - Rating: 5)
Dealer in all kind of sewer line replacement , best services of work with

Review 24 (2019-10-05 - Rating: 4)
These people r really good at what they do show up on time and whats even better than that they actually fixed my problem. Good company