Roto Rooter Plumbing Drain and Septic Services

Located in Chattanooga, Tennessee

Address: 6137 Airways Blvd, Chattanooga, TN 37421, United States

Phone: +1 423-855-1212

Rating: 4.8

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On-site services
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Comments

Review 1 (2025-01-02 - Rating: 5)
First time using Roto Rooter and glad I did. Their tech, Tony, was awesome. He was very friendly and professional. Explained everything he was going to do and why before he did it. Will request him again if/when the need arises.

Review 2 (2024-12-31 - Rating: 5)
We’ve been backed up over here for four weeks. Josh did a good job on the fitting city replaced on the one side of the house. The other side of the house is backed up to clean out under the house needs to be pulled. I’m expecting them in here today and I need them to get these this blockage out of our lines. Thank you very much Dane Wallace.

Review 3 (2024-12-27 - Rating: 5)
Mr. Luttrell and his co worker was very knowledgeable and trustworthy. We were told we had a big leak. That was not the case. They found the small issue and only charged a service call fee.

Review 4 (2024-11-11 - Rating: 5)
It was Tims first day and he was extremely impressive. Very knowledgeable and attentive to even the smallest details. He ensured that we knew the exact problem and exhausted all efforts to repair the issue prior to replacing. He was extremely courtesy and kind and would highly recommend.

Review 5 (2024-08-31 - Rating: 5)
From my first call to the completion of the job, the entire company was excellent. My hot water went out Friday before a holiday weekend, and I couldnt wait until Tuesday for someone to come just to give me a quote. The Roto-Rooter team worked with me to come up with an option that allowed me to get my hot water back on Saturday. Roy was wonderful and even checked to see if there was a simpler fix that would allow me to avoid having to replace my existing water heater. I will definitely be using and recommending this business for any plumbing needs.

Review 6 (2024-10-17 - Rating: 5)
Tony C. was an amazing help! He was knowledgeable, kind, patient and he didn’t give up! Highly recommend theses guys. They show up when they say they will and exceed your expectations. Great service.

Review 7 (2024-10-24 - Rating: 5)
We had an emergency and needed someone out ASAP. I was very impressed with how Quickly they were able to have someone come out and how dedicated all the employees are. Even when you call the office you get real people that know what is going on with your particular situation. We had Mr. Nelson, Wallin & Donahue all come to our house and each one was great. I especially appreciate Mr. Donahue for coming out and figuring out what pump we needed and then going back in to find out they had the one we needed in the warehouse and drove back out the same day to put it in was amazing! My only complaint was the 4% credit card charges so keep a checkbook handy. I will use them for all my plumbing needs in the future!

Review 8 (2024-10-18 - Rating: 5)
Aaron Wallin and his partner were amazing and professional. If you’re looking for a company that is held together by the professional staff that they have hired, then look no further. Not only were they courteous and professional, but they also gave tips on how to better take care of our septic system. Thank you guys and we truly appreciate your service.

Review 9 (2024-10-23 - Rating: 5)
Just before dinner we discovered our house drain line was stopped up. I called Roto Rooter Plumbing and Heating for help. My information and problem was taken, a supervisor called me to confirm my need and told me someone would be at our house in a couple of hours. Roy Jiles called me and said he was on his way. Long story short, Roy arrived, opened the clean out plug and removed the offending tree roots. He was friendly, professional and moved on to help another customer. I recommend the company highly and will use them again, should the need arise (or back up). Thanks Roy and Roto Rooter.

Review 10 (2024-09-25 - Rating: 5)
They did a great job. They came in and cleaned up the mess left behind a previous plumber. They quickly brought everything up to code. Within 24 hours the work passed county inspection. I would definitely use them again if needed.

Review 11 (2024-10-01 - Rating: 5)
Tony was the best. He was pleasant, respectful, quick and efficient.Tony is a true asset o your company.Thank you for a job well done. We now have Roto Rooter on our phone contact list.

Review 12 (2025-01-04 - Rating: 5)
Tony came on a cold saturday. He was fast, affordable, profwssional, knowledgeable and an all around nice guy. Highly reccomend!!!!! Thanks Tony! Youre the best!!!

Review 13 (2024-12-21 - Rating: 5)
My plumber Aaron was really amicable and knew his stuff. Took care of a problem in a short time that I was really stressed about taking longer, and walked me through everything he was doing, so that i understood.

Review 14 (2024-10-23 - Rating: 5)
Outstanding job locating septic tank and installing 48 riser.

Review 15 (2024-10-29 - Rating: 5)
Had a boiler drain blowout in the middle of the night. Lamar Young with Roto Rooter was timely, professional, and got us taken care of asap. Great service!

Review 16 (2024-08-19 - Rating: 5)
Dylan Puckett the brains of the plumbing operation provided excellent service to our home. He and his team Ryan, Brad, and Richard were extremely professional. One of them was even stung by an insect while in the crawlspace and took it like a champ and finished the job with smiles on their faces. These are the guys you want for any and all of your plumbing needs. You guys deserve the best this life has to offer!

Review 17 (2024-11-04 - Rating: 5)
My technician was so wonderful. He was so thoughtful about everything. He was always mindful about his Shoes on my floors just everything I would recommend him for any job. He truly is the best.

Review 18 (2024-08-01 - Rating: 5)
Had an excellent experience with Roto Rooter Plumbing! They did a very good job at communicating the time they would be here and how to prevent the issue from happening. Brad was such a great help and very personable. Thank you guys so much, will definitely be using again if need be.

Review 19 (2024-09-24 - Rating: 5)
Corey was FRIENDLY courteous.We worked on unstopping the toilet for about 2 hours and gave up and called Roto Rooter.He had it cleaned out in no time. Great worker. He deserves a pat on the back and a raise.THANKS very much for solving the problem on a timely basis.Donald Swearengin, deacon at New FRIENDSHIP BAPTIST CHURCH.

Review 20 (2024-10-07 - Rating: 5)
The technicians were very knowledgeable, friendly and helpful; especially Moe. I was quoted a price before the work started and thats the price I paid. No surprises. I would recommend them to anyone who wants the work done right the first time.

Review 21 (2024-06-18 - Rating: 5)
Josh was great. They arrived 30 min after I called. Worked with our budget. Went above and beyond and made the rest of renovation project so much easier on us. Will definitely recommend to others and use him again if we need more plumbing work.

Review 22 (2024-06-21 - Rating: 5)
They were great! I highly recommend them!! We had an emergency and they were very prompt to respond. Roy was our technician and he was very knowledgeable and fixed the problem right away! We would definitely use them again if we ever have any plumbing issues!

Review 23 (2024-12-13 - Rating: 5)
Roy Was very professional, but yet explained things on a level that was understandable…So grateful for him at such a late night hour getting us taken care of.

Review 24 (2024-11-29 - Rating: 5)
Kyle was a great representative for roto rooter. He was kind, respectful and did everything that needed to be done with efficiency.

Review 25 (2024-09-23 - Rating: 4)
Happy with the service, annoyed with the price.Kyle was quick, efficient, professional, and personable. His service was 5 stars; the price for changing the flipper on my running toilet was around $170, which I felt was a pretty bloated price.

Review 26 (2024-06-17 - Rating: 5)
Been having nonstop issues and having to have our septic pumped way more often than necessary, today Aaron figured out the issue, it was because we have a two compartment system and the filter wasn’t cleaned or probably even put in properly. 10/10 recommend these guys for your plumbing needs.

Review 27 (2024-12-17 - Rating: 5)
Aaron Donahue got the job done and he was the greatest plumber I’ve had the honor of working with thus far. 10/10 service went above and beyond.

Review 28 (2024-07-13 - Rating: 5)
The workers did an excellent job with our water line relocation. They also handled a grouchy neighbor professionally. I would also like to give a shout out to Glen Stiz. He is a hard worker always on the move to get the job done.

Review 29 (2024-07-13 - Rating: 5)
We had water backing up in our master bathroom. My husband called Roto Rooter and within 2 hours Tony Caballbro was at the house and had the problem resolved. And it didn’t cost a fortune. We will definitely be using them again.

Review 30 (2024-12-26 - Rating: 5)
A clog in the main drain pipe led to an unexpected flood in the downstairs bathroom…Christmas evening of course. Thank goodness for 24/7 service and for Logan Young! He arrived quickly, worked even faster and resolved the clog. I hated he had to work on Christmas but so thankful for Logan and for Roto-Rooter.

Review 31 (2024-08-28 - Rating: 5)
Tony Calestini was amazing! He was thorough, professional, and clearly knew what he was doing. He helped fix multiple plumbing issues in a way that will also prevent future problems. Very thankful for his help!

Review 32 (2024-11-22 - Rating: 5)
Tony was fantastic. VERY friendly,very knowledgeable. Would not hesitate to call on him again. Thanks Tony

Review 33 (2024-06-20 - Rating: 5)
Best experience we have had in years. From the office staff, honest time scheduling, professional and effective service technicians, and affordability. I would give them 10 stats if I could. Cant say enough good about our experience and Tony was great. Thank you and much appreciation for a business dedicated to customer service.

Review 34 (2024-07-25 - Rating: 5)
Our house still had care iron plumbing. We called another company out and learned an 18 inch section of pipe had rotted and sewage had been running out in our crawl space. This company gave me an estimate to fix from the beginning of the collapse through the rest of the plumbing. They did not do the water clean up and couldn’t start until it was finished.After having several recommended companies not show or delay our appointments for other “emergencies,” we called Roto Rooter. Lamar gave us an estimate for replacing all of the old plumbing under our house. He arranged for Jay to come out and look at the mess under the house and give us a price for sewage removal.We hired Roto Rooter for the entire job. I had figured we would be without water for several days. We spent one night without water when the clean up began. The first process was finished that first day, the plumbers were able to get under the house that afternoon. They had the entire replumbing complete the next day. We had water and were back home with only one night spent away.Everyone was professional and polite. They explained each step of the process. Cleaned everything and did an outstanding job. We won’t use anyone else after this experience. Thank you Lamar and Jay! Your teams are fabulous!!

Review 35 (2024-07-16 - Rating: 5)
The tech - Tony was prompt, courteous and extremely knowledgeable.Tony transformed a stressful experience into a pleasant one.Thank you!

Review 36 (2024-06-19 - Rating: 5)
Your technician was very courteous and knowledgeable. He was very thorough and made sure everything was working before he left. We are very appreciative of him coming late and the day and fixing our problem.

Review 37 (2024-08-22 - Rating: 5)
Robert has been very helpful along with the other technicians. They have worked diligently on a big job in my kitchen and bathroom. I would recommend them to anyone!

Review 38 (2024-03-24 - Rating: 5)
This company is great! They are very professional and courteous, Aaron was kind enough to wait on me because I had a medical emergency at the time of the appointment. They could have left but gave a call to see where I was . The whole experience was great and no mess at all. Ill definitely hire him in the future and recommend this company to others. The price for the job was way better than I expected and was fast. Thank you so much!

Review 39 (2024-06-26 - Rating: 5)
(Josh S. Military Veteran) Roto Rooterwas the service guy that came out. gave a honest fair estimate. Made a quick decision and resolved the issue completed work in 15min.

Review 40 (2024-05-23 - Rating: 5)
Roto Rooter came out within a few hours of me calling (would’ve been sooner if I were home). Roy did a fantastic job and was very friendly! Would recommend them to anyone.

Review 41 (2024-06-17 - Rating: 5)
Cory Nelson provided exceptional service when promptly addressing and resolving our clogging issue. I appreciated his efficient and professional approach, and I highly recommend his services to anyone in need of a reliable plumber.

Review 42 (2024-11-21 - Rating: 5)
Corey from Moto Ruders did a fabulous job diagnosing and fixing my leaking problem. I will use them again in the future.

Review 43 (2024-07-20 - Rating: 5)
The technician was very knowledgeable and skilled concerning my issue. Additionally, very pleasant to work with. Job well done!

Review 44 (2024-11-30 - Rating: 5)
Came out fast took care of the issue with no problem very friendly explained everything along the way will use them again for future needs

Review 45 (2024-04-29 - Rating: 5)
Our service agent Tony Caballero worked very efficiently! He solved our issues, was honest and was very polite. I would highly recommend Tony.Our sewer line backed up into our basement. Rotorooter responded quickly and were able to send a technician almost immediately. Very happy to have this issue resolved.

Review 46 (2024-08-26 - Rating: 5)
Kyle with Roto Rooter did a great job adding a water cutoff where the builder should have provided it to begin with. While he was here he also repaired a water leak and replaced the aging pressure reducer. He was punctual, professional and cordial. It was obvious that he was experienced and knew what he was doing. I highly recommend him.

Review 47 (2025-01-03 - Rating: 5)
Tony Caballero came out on New Years Eve when I had particularly stubborn clog in my sewer pipe. He was extremely helpful and friendly. He fixed the issue promptly and professionally. I’m very appreciative.

Review 48 (2024-03-30 - Rating: 5)
Same day service …Josh arrived at my home less than an hour after setting up appointment..Identified and resolved issue quickly and had me up and going in no time at less than half the cost f other companies…Other. Companies wanted “ an arm and a leg” to just come to my home and that’s not including the cost of repair… Josh was honest and professional… he even identified what was causing the issue and how to fix at no extra cost… highly recommend Roto Rooter

Review 49 (2024-06-26 - Rating: 5)
Our septic tank needed pumping. We made an appointment online with Roto Rooter. Aaron arrived on time the next day. He was efficient and professional. He completed the job in less than an hour. He exceeded my expectations. We will use Roto Rooter for all of our plumbing issues.

Review 50 (2024-02-24 - Rating: 5)
Joe was very helpful on the phone setting up the appointment. They were able to get out to the house the very next day, even though I called after 6pm. Corey was thoughtful, quick, and helpful with the problem. Something we had tried to fix for a week took him fifteen minutes, tops. Maybe less. Will be using them again. If I had one complaint, it would be the price— but it was still less than I had expected and comparable to the local shops’ estimate and they never called me back anyway.

Review 51 (2024-05-08 - Rating: 5)
Kyle Sloan did an excellent job! He came out pretty quickly after my call to Roto Rooter. He was efficient and explained everything he was doing. He diagnosed the issue easily and went straight to work the problem. I was highly satisfied with his performance and customer service! Thank you

Review 52 (2024-07-09 - Rating: 5)
Excellent and speedy service. Great communication from the time I first called until the job was complete. Polite and customer focused team all around.

Review 53 (2024-06-21 - Rating: 5)
They came out and Replace the water heater that 1 of the supply lines was leaking. But my water heater was 15 years old so I went ahead. they replaced it. Jeremy did a fantastic job was on time was polite and was very helpful. You guys did that fantastic job on time. Thank you!

Review 54 (2024-07-22 - Rating: 5)
Tony Caballero came to our house to fix a clogged line. Would highly recommend. Very professional and treated our house like his own.

Review 55 (2024-11-26 - Rating: 5)
They did a great job. Kind and professional 👌 Id recommend them to anyone.

Review 56 (2024-04-18 - Rating: 5)
Robert provided professional, and polite customer service and information addressing our water heater issues and concerns. Too, he gave insight that allowed us to determine that our water heater issues and related needs were in fact, not requiring replacement of anode rods in the water heater, but required instead a periodic flush of the water heater; and an installation of a water pump, and expansion tank. He did not try to sell us something we did not need; rather he explained what would work better. Good customer service! He did such a great job, we decided to have him install a water pump, and expansion tank next week as he suggested. See you Monday-- Robert.

Review 57 (2024-05-30 - Rating: 5)
Aaron did a great job and was very knowledgeable and very patient with the home owner that asked about 100 questions. If I need your service again, I have made notes to request Aaron... thank you.

Review 58 (2024-05-30 - Rating: 5)
Tony and the young man that came with him were very polite and professional. They knew what they were doing and went to work efficiently. They did not waste time. I and my wife are so very pleased with their work. They had to completely fix what another company had done wrong. My wife was very stressed and they completely put her mind at ease knowing the job was done right this time. We will definitely recommend Roto Rooter to friends and family.

Review 59 (2024-05-07 - Rating: 5)
Company kept me informed about arrival time, technicians name. Price to complete the job was reasonable. The tech, Cody O. was great. Friendly, professional, knowledgeable. Cleaned up the lawn after finishing the job. Glad I used this company.

Review 60 (2024-07-26 - Rating: 4)
Your tech Kyle was on time (actually early) and did a fast and complete job and explained what he did. Lost a star to a quite high price.

Review 61 (2024-06-27 - Rating: 5)
I had an incredible experience. Tony was extremely professional and well mannered. He’s a great human being. He deserves a raise. Thanks Tony.

Review 62 (2024-05-17 - Rating: 5)
Dean and the whole team at Roto Rooter Water Restoration were fantastic! I can’t say enough how good of a job they did on our floors. Dean also answered any questions we had, and ensured that everything was up to standard before finishing the job. Highly recommend this company and team!

Review 63 (2024-07-19 - Rating: 5)
They were very fast to get there. Figure out what the issue was and fixed it very quickly. Very nice gentleman that showed to do the repair.

Review 64 (2024-08-05 - Rating: 5)
Kyle Sloan was very helpful, he worked efficiently and cleaned up any mess that was made. Very knowledgeable.

Review 65 (2024-08-27 - Rating: 5)
Lamar was absolutely great!!!! Took care of my clogged kitchen drain and made sure it was draining the way it should be!!! Highly recommend roto rooter Chattanooga for all your plumbing problems!!!!

Review 66 (2024-07-04 - Rating: 5)
Thank you Moe A. from Roto Rooter for coming out last night and doing such a terrific job with our plumbing issue. I appreciate how well you kept in touch before arriving and also the transparency of the cost.

Review 67 (2024-06-09 - Rating: 5)
Roto Rooter Plumbing service person Moe was excellent. They were timely, actively listened, timely, and corrected the issue. My afternoon was lost due to the issue, but Moe had me back up and running to enjoy the rest of my day.Gr8 work!

Review 68 (2024-03-12 - Rating: 5)
I rate them 5 star! I have always had a good experience and good service with Roter rooter! The technician was very professional and knowledgeable! He did not waste time but quickly and accurately did the job he came to do! I was pleased with his work ethics! Thanks for helping me with my drain problem!

Review 69 (2024-10-05 - Rating: 5)
Moe did a nice job clearing a clog in my main drain line. I also listened to his sage advice and acted on a 2-way drain clean out

Review 70 (2024-04-13 - Rating: 5)
Tony with Roto Rooter came to our house very quickly! He found the problem quickly and solved it. He also adjusted our other toilet. We are so appreciative of his service and friendliness!! We will certainly call them again!!

Review 71 (2024-04-26 - Rating: 5)
Tony did an excellent job on our sink. He was very professional and polite. I would definitely recommend him for any job. Thank you Tony for helping me with my stress level because it was through the roof. If I need anything else done I will be asking for him.

Review 72 (2024-05-26 - Rating: 5)
My mom had sink clogged up it was very bad, Tony was her technician he was absolutely amazing took him few hours to fix and he explained everything how to prevent future issues from happening again. Thank you so much Tony .

Review 73 (2024-08-26 - Rating: 5)
Moe was great! Took his time with me and clearly explained options. I recommend Moe and Roto Rooter !

Review 74 (2024-11-14 - Rating: 5)
Very professional and reliable service. I highly recommend Roto Rooter for all your plumbing needs.

Review 75 (2024-12-09 - Rating: 5)
Roy was prompt, knowledgeable, and made quick work of the problem late on a Sunday night. 10/10.

Review 76 (2024-07-18 - Rating: 5)
Corey was polite professional and very effective at clearing the clog in my drain. Would recommend him and Roto Rooter to anyone with a clogged drain.

Review 77 (2024-12-13 - Rating: 5)
I’m really impressed by the Chattanooga Roto-Rooter Team. My water main cracked. Kyle came out to assess my situation and had everything fixed and my water back on in no time. Everyone I spoke to in the office were very friendly and helpful as well. Great customer experience and competitive pricing. I’m a very happy customer. Kyle is phenomenal 👍

Review 78 (2024-03-01 - Rating: 5)
Tony and his helper were amazing! This company is going above and beyond what is required of them to help their customers. They are fixing a mess a previous company left and we are so grateful and appreciative. It’s hard to know who you can trust with things you have no expertise in. I trust Roto Rooter!

Review 79 (2024-04-03 - Rating: 5)
Zach came out to check out our plumbing and septic tank and was very helpful and informative. He set us up to have our tank pumped for the next day and gave me advice about how septic tanks work and what to think about in the grand scheme of things since the tank backed up so quickly after being snaked after we bought the house a year or so ago. Very nice and very helpful, highly recommend!

Review 80 (2024-06-29 - Rating: 5)
Really appreciate the prompt professional service. Showed up on time as promised and cleared the drains quickly. Excellent job!

Review 81 (2024-05-26 - Rating: 4)
The service was efficient. He got the job done pretty fast like in 15 min. I am really happy with the results and will use this service again. Definitely recommend

Review 82 (2024-05-29 - Rating: 5)
I’ve always used this company when it came to any plumbing. My back yard is flooded and my water bill is very high I called Roto Rooter and was put on the schedule asap. Mr. Luttrell was very nice and he didn’t waste time to get the job done. And also the price was very reasonable. I recommend them to anyone that’s having issues with your plumbing. Thank you so much

Review 83 (2024-11-07 - Rating: 4)
Ray was very knowledgeable and gave me suggestions on how to clean out roots.

Review 84 (2024-11-24 - Rating: 5)
Very nice .completed work and explained everything. overall one of the best 5 star

Review 85 (2024-05-01 - Rating: 5)
Kyle showed up in less than an hour. I know it that isnt always going to happen, but it was nice. The clog we had resolved was in front of septic, Kyle said, you saw what I did so next time you can do it if you want. He did recommend a septic pump out every 5yrs. I will definitely have them do it

Review 86 (2024-04-14 - Rating: 5)
We had two plumbing issues within a week. Kyle Sloan fixed a pressure valve and Tony Caballero took care of a septic issue for us. Both experiences were great. They were knowledgeable and did a great job.

Review 87 (2024-12-21 - Rating: 5)
Tim corrected our problem effectively and efficiently. He mostly spoke with my husband as I was in the next room napping but I did interact with him the day before. I heard him when he came and when he began but I slept wonderfully. He did an excellent job and was very courteous. Excellent customer service.

Review 88 (2024-05-15 - Rating: 5)
Our tech Jason Kappel did fantastic work on this project! Every person that I encounter at Roto Rooter is professional, kind, and competent! I highly recommend your company.

Review 89 (2024-07-01 - Rating: 5)
Had a pipe bust and Roto Rooter serviced it on the same day and I was blown away by the price. Highly recommend and could not have had a better exp!

Review 90 (2024-06-30 - Rating: 5)
Im very satisfied with Roto Rooter! Corey was timely, polite, and knowledgeable. I highly recommend them!Thank you!

Review 91 (2023-12-12 - Rating: 5)
These folks are very responsive, polite, friendly, and honest. We needed them on a Saturday and they came pretty quickly.Roy has been informative and honest.Hope you dont need them but if you do these folks will take care of you.

Review 92 (2024-12-14 - Rating: 5)
Aaron was fast and very professional. I would highly recommend.

Review 93 (2024-03-10 - Rating: 5)
Over the weekend the cartridge in my shower handle stripped so no way to turn off water. Tech came out in less than 30 minutes and was able to replace the cartridge, which was great as we had guests arriving that day. Thank you for the promptness and excellent service!

Review 94 (2024-04-02 - Rating: 5)
My technician, Moe, was very knowledgeable and patient as I asked him questions. He provided me helpful tips to prevent clogs again and how to properly maintain my old cast iron pipes till we can get new plumbing. He also was able to give me information on the services Roto-rooter provides other than unclogging pipes. I’ll definitely be using them again next time I run into more plumbing issues.

Review 95 (2024-06-25 - Rating: 5)
The job was done very efficiently and quickly. He explained what he was going to do and why. Hope to see him again next year

Review 96 (2025-01-04 - Rating: 5)
Corey N. was great - friendly, efficient and got my drains unclogged quickly. He also took off his shoes in my house, which was just fantastic and shows that he cares about the homes he visits. I didnt ask him to do that, he was just observant and respectful. I will always call roto-rooter and ask for Corey! Thanks again for the excellent service!

Review 97 (2024-05-09 - Rating: 5)
Called on a Saturday morning during to low water pressure. I was afraid I may have a leak. The tech, Zach was at my house within an hour. Checked everything and determined it was a valve issue. After going to get new valve, he installed it and I was still able to get to work on time. Extremely pleased with the whole process.

Review 98 (2024-08-13 - Rating: 5)
He was very patient when I ask questions. Told me everything he was doing before hand. Nice young man.Thank you Moe

Review 99 (2023-12-12 - Rating: 5)
The technician and machine operator were polite and skillful, informative and diligent in completing their work. I was able to see the process of all that was done and it was a nice orchestrated dig from beginning to end. A good finish in repacking the dirt over the line. Appreciate Roy and his helper greatly. Thank you Guys so much for doing such a superb job. Definitely recommend.*****

Review 100 (2024-02-25 - Rating: 5)
Tony was my text that came here today, he was very nice and polite done his job well and explain things as he went. If theres any reason that I would come back to you it would be because of Tony and your companyhe came here within an hour.Tony worked really hard the whole time he was here and he seems to have gotten the problem taken care of.Thank you for Tony and thank you to Roto-Rooter and you really have a good man working.Margie Wiggins

Review 101 (2024-02-26 - Rating: 5)
Our technician Josh Stamp and his co-worker were amazing! Found and fixed our problem in a timely manner and highly communicative during the whole process. Highly recommend Roto Rooter in Rome and will gladly use them again for our plumbing needs.

Review 102 (2024-02-26 - Rating: 4)
Did a really good job! They were fast and efficient! I will definitely call them again if we have any issues. Would give them 4.5 stars but Google does not allow me to do that.

Review 103 (2024-05-25 - Rating: 5)
Cody was great. He was fast and efficient did his job and then cleaned up well and he was very polite and accommodating.

Review 104 (2024-03-13 - Rating: 5)
Thank you Roto-Rooter. They response within 30 minutes. Tonio was the plumber that served me . He was very friendly knowledgeable and he love what he does. I knew right then he was the man for the job.. It only took 30 minutes to 45 minutes to unclog my toilet, he did it all with a smell. They don’t make them like that anymore. Again, thank you Tonio for representing Roto-Rooter with good friendly service.

Review 105 (2024-10-23 - Rating: 5)
The plumber came out an did a great job, I will be happy to call on you again , thanks Roy an co.💯

Review 106 (2024-06-18 - Rating: 5)
Called mid day on a Sunday, and Father’s Day. Had a guy put in 45 minutes. Great service, fixed the problem and were really fair on price.

Review 107 (2024-04-12 - Rating: 5)
Jason K. and Roy were an absolute LIFESAVER! We had a massive sewer back up that I was sure wasn’t going to be fixed within the day but these guys showed up and quickly solved the problem, they even found a hidden Clean Out I didn’t even know I had. I really appreciated how clean everything was left and how professional the team was. Thank you!

Review 108 (2024-04-02 - Rating: 5)
Great service! The tech arrived within an hour or so of my call to the office. He worked very skillfully and completed the pump-out with no mess at all.

Review 109 (2024-07-10 - Rating: 5)
Great representation for your company. Very professional.Change my mindWouldnt return call after got check????? Should have went with ServePro

Review 110 (2023-12-09 - Rating: 5)
I had a wonderful experience with Roto Rooter. I had an emergency pop overnight and I gave them a call. They followed up immediately and sent someone to my home the following morning. Carlos was very professional, very polite, and had the issue resolved within the hour. I will definitely seek their assistance in the future should I have any plumbing issues arrive.

Review 111 (2024-03-30 - Rating: 5)
I would like to thank Roy!!! With stressful situation with clogged pipe not being able to do normal cleaning duties, Roy was able to find the issue quickly and get it resolved just as fast. Roy talked to me as a human being when I asked questions, he would answer and he replied back that didn’t make me feel stupid. I greatly appreciate the timely assistance when I was in need. Thank you Roy and Roto Rooter !! 5 stars 2 👍 👍

Review 112 (2023-09-28 - Rating: 5)
Josh Stamps from Roto Rooter did an awesome job! He came out as soon as I scheduled, was very friendly and listened to what I needed done. He fixed the problem and even cleaned up the mess that was made from the problem before I called them. He was in and out in about 30 minutes which was awesome! Definitely will be using them in the future if I have any other issues!

Review 113 (2024-04-26 - Rating: 5)
Tony was great! Five star plumber. Will definitely use your company again if needed. Thank you Tony for your fabulous work!

Review 114 (2024-06-11 - Rating: 5)
Tony persisted until the stubborn clog was free and water flowing well.May schedule camera as the next step to better understand why this line continues to clog

Review 115 (2024-05-01 - Rating: 5)
Robert Luttrell came out to look at a leak I’d been having for months, that I could not figure out where it was coming from.I had another plumber come out a couple of months before and he could not figure it out. Robert took about 10 minutes and figured out where the problem was coming from and fixed it quickly and efficiently. He also fixed a stopped up sink in my bathroom and figured out where another leak was coming from in a bedroom.I am incredibly pleased with his knowledge and professionalism. I would recommend this company to anyone!

Review 116 (2023-11-30 - Rating: 5)
We had a clogged pipe underneath our toilet. Tony was assigned to our house and he was great! He efficiently found the problem and explained to us the situation before promptly clearing the obstruction and putting our toilet back in place. He was very informational and helpful, and had a pleasant and positive attitude. He helped us find cost-effective options and solutions for our situation, which is always appreciated! My husband and I felt comfortable asking him questions and it was a relieving and positive experience.

Review 117 (2024-04-24 - Rating: 5)
We had a back up at our home and called thinking it might be a few days before they could come out. To our surprise they were at the house and fixing the issue within a few hours. We had Tony come out who was the answer to prayers as we had a family event we were hosting two days later. Tony was very professional and explained everything that needed to be done and steps we could take to prevent future issues. We will be using Roto Rooter again and requesting Tony in the future.

Review 118 (2024-04-09 - Rating: 5)
I was very impressed with the way Mr. Tony conducted his plumbing business. He was very respectful , knowledgeable, and he carried himself in a professional manner . He located the problem, took care of it , and cleaned up in a timely manner.Job well done to Tony and Roto Rooter.

Review 119 (2023-12-13 - Rating: 5)
I had a great experience with Roto Rooter! I had a huge pipe leak in front of my home. I woke up to the sound of water running outside. I immediately called 3 plumbing companies and I called the water company. Roto Rooter understood my emergency and arrived quickly. They were kind, honest, and charged a little less for the service fee than other companies I’ve done business with. The fix cost less than I was expecting. I am going to hire them again for a gutter fix. I would recommend them to anyone.

Review 120 (2023-11-12 - Rating: 5)
Aaron was a professional and gave me options for how to solve our clogged toilet issue. There was a point where he was going to sell me an additional piece of equipment for $150 but upon further inspection, said I didnt need it. Appreciated his honesty because he could have easily sold me and Id have been none the wiser. He also fixed some other small toilet tank issues that were not part of the original problem and has the toilet working to perfection. Expensive, but worth it!

Review 121 (2024-09-19 - Rating: 5)
Technician was professional, customer friendly, provided prompt service, courteous, offered additional, helpful, knowledgeable, anduseful information.

Review 122 (2024-01-03 - Rating: 5)
The two Men were professional, knowledgeable and courteous. They performed a thorough inspection explaining what was required before they started the job. Completed the job as stated and cleaned up nicely. I definitely would recommend Roto Rooter to all my family and friends.

Review 123 (2023-11-28 - Rating: 5)
My service request was handled the same day as I called. Tyler, the service technician, was very polite and neat and listened to my concerns. He then quickly took care of the problem and made sure everything was working before he left. I recommend Tyler and Roto-Rooter.

Review 124 (2024-10-09 - Rating: 5)
Corey was amazing! Very friendly and knowledgeable I would highly recommend.

Review 125 (2024-06-13 - Rating: 5)
Outstanding service from Cody. He was knowledgeable, professional, punctual and gave an overall A+ service! Many thanks.

Review 126 (2024-05-09 - Rating: 5)
Rotorooter had someone out to us within 3 hours. The field technician was friendly and helpful. He dug the lid out in pretty muddy conditions, got the clog out and the septic pumped within a couple of hours. I will definitely recommend Athens Rotorooter.

Review 127 (2024-10-19 - Rating: 5)
Thank you, Kyle! We appreciate all your help. Great work and done quickly.

Review 128 (2024-08-27 - Rating: 5)
Friendly and professional. Glad I called.Called again for 2 leaky faucets. They are fixed now. Roy went beyond his duty. I asked how much for a future project and he went ahead and did it. Of course there are roots to fix before I can use it, but thats another story.

Review 129 (2023-12-19 - Rating: 5)
I could not have been more pleased with the service provided by Tony Caballero! He came late at night to fix a clogged drain line just before my family arrived for Christmas. He expertly unblocked the line and then explained everything on what to do in the future. He was fantastic!Thanks so much for rescuing us at Christmas time!

Review 130 (2024-07-17 - Rating: 5)
Corey came and had our drain unclogged in record time! Super nice guy, very professional!

Review 131 (2023-11-21 - Rating: 5)
Roto Router Team did an excellent job. Responded within 2 hours of call and had the leak fixed in less than 30 minutes.Got me in touch with remediation team that will come out to make repairs from water damage.Excellent service all around!

Review 132 (2024-10-20 - Rating: 5)
Kyle was great and informative. Very kind and helpful. Thank you so much

Review 133 (2023-10-18 - Rating: 5)
I called Roto Rooter about a clogged toilet around 8:30 pm. Two quick, friendly conversations later (phone operator and on-call supervisor), I was anticipating a tech at 10 or 10:30pm. Kyle arrived about 9:45 pm, was very friendly and professional despite the late hour, took care of the issue within a few minutes, and was kind enough to explain why my equipment wasnt getting the job done too. Very positive experience and highly recommend this business.

Review 134 (2024-01-26 - Rating: 5)
During the snow and ice last week in Chattanooga, my 91 year old father had a pipe leak. He was thankfully able to turn the water off. Roto Rooter was able to get a technician there the same day to help him, as I live in Florida. I will be forever grateful and highly recommend them for all your plumbing needs!

Review 135 (2024-12-10 - Rating: 5)
Very fast and responded really quick and fixed it right away thank you

Review 136 (2023-10-28 - Rating: 5)
Our new washer could not be hooked up due to leaky plumbing. Lucky I called Roto Rooter on a Saturday. Aaron responded and took care to replace the faucets for the washer. He was thorough, very friendly, and explained what needed to be done and why. Both the operator and Aaron were professional and helpful. Id call RR again without hesitation!

Review 137 (2024-02-26 - Rating: 5)
Josh got to my house when he said he would be there. He quickly went to work and found a butter knife and a stick like object that was causing the clog. Took care of the problem and was professional and answered all my questions. Happy with the service received.

Review 138 (2023-12-20 - Rating: 5)
I was having issues with my old water heater and called Roto Rooter to have someone come out and look at. They sent service technician Roy Jiles out that morning who let me know that it would need to be replaced since it was leaking from the inside. The cost was reasonable and Roy quickly took the old one out and put the new one in so we had hot water by that afternoon. The overall experience was great and I appreciate Roy’s quick work.

Review 139 (2024-04-22 - Rating: 5)
Josh is the Absolute best!!! Hes friendly and knows exactly what he is doing! I am so pleased with his performance and I would recommend him and his son to anyone!! Thank you so much for your services!!

Review 140 (2024-01-30 - Rating: 5)
Very pleased with the timing of the appointment to the completed work. Appreciated the respect shown for answering my questions. Very professional and honest. This is the third time using this company. Honesty, respect and cost combined goes a long way in getting business!

Review 141 (2024-02-03 - Rating: 5)
Called in an urgent request as a new customer to fix a water leak with water actively flooding the basement and technician arrived within 45 minutes. Noah diagnosed and completed the repair of a broken pipe and restored water to the house. Very personable technician who diagnosed the issue and fixed it very promptly. The total cost was very reasonable as well and I highly recommend Roto Rooter to help solve your plumbing issues.

Review 142 (2023-08-14 - Rating: 5)
We had a water leak - that apparently had been an ongoing issue whenever we turned the kitchen sink on. Luckily they were able to send Roy out to us right after we called in. He was professional and identified the issues and fixed them quickly. The price was fair as well. I would recommend them and use them again. Thanks Roy!

Review 143 (2024-03-09 - Rating: 5)
They answered right away and got a tech out same day to fix our leak. Within 20 minutes of being here our tech Moe had it fixed. Great company and will have them back to repair the water damage.

Review 144 (2023-12-09 - Rating: 5)
Roto Rooter did a fantastic job!We had a water leak that ran from a broken pipe from a bathroom on the main floor into our basement.Roy from Roto Rooter was able to come right away. He was able to fix our pipes and was even careful to take apart our nice looking wood boards that ran along the lower walls so that they could be easily replaced back after the pipes were finished. Thank you Roto Rooter!

Review 145 (2024-07-20 - Rating: 5)
Tony was very respectful and helpful! Great costumer service.

Review 146 (2024-07-18 - Rating: 4)
Response was very quick! Brad did a good job 😊

Review 147 (2023-12-31 - Rating: 5)
I had a PVC pipe bust from my well due to a root that pushed up my pipes.Mr Josh was amazing and was able to get my pipe fixed within an hour.Awesome customer interaction as well!Thanks Roto Rooters!!

Review 148 (2024-01-08 - Rating: 5)
Aaron arrived and I let him know that my grandfather has dementia and was agitated by people working on the house. He emptied our tank and you would have never known that he was there. It was very much appreciated and he did a great job!

Review 149 (2024-06-02 - Rating: 5)
I have a rental property 2 hours away from where I live. ROTO-rooter is very responsive & professional. They will charge my credit card in a world that is increasingly indignant about that fee they have to absorb.

Review 150 (2024-02-08 - Rating: 5)
My water heater had a leak and so I called Roto Rooter to come check it out. It was same day service and unfortunately, a new water heater was needed. Tony Calestini was able to install a new water heater, pipes, etc the same day! He answered all my questions. I appreciate the great work and quick response which gives me peace of mind!

Review 151 (2024-09-02 - Rating: 5)
He did an amazing job. He finished in a timely manner and explained everything.

Review 152 (2023-09-06 - Rating: 5)
We placed the call on a holiday and the team came out first thing the next morning and had our issue diagnosed and resolved by the following afternoon. It was no small undertaking, but they understood that the issue was preventing a livable water pressure to our home and worked quickly to get us running again. I cannot say enough about the courtesy, professionalism and responsiveness of this Roto Rooter team — Lamar, Noah and Billy are top notch!

Review 153 (2024-03-05 - Rating: 5)
Roto Rooter came to fix my kitchen water back-up. Kyle unstoppable the sink and water flowed. I was told I may have to have pvc pippin put in downstairs(under kitchen sink area) to correct my problem. Monday 3/4/24 ,Zack and Glen corrected this problem. My casting iron pipes had corroded and holes were noted in several places. They replaced the old pipes with pvc pippin. The guys did a great job! I wanted to post pics, but Im unsure how to do this in this system. My son and I will be getting the Maintenance plan where they check your pipes and water heater on a yearly basis and you get a discount if work is needed under this agreement. YES! We plan to recommend them to friends and family.

Review 154 (2024-04-15 - Rating: 5)
Tony was GREAT! Very easy to deal with. He got a complicated, 45-year accumulation of stuff out of the kitchen drains that started backing up and finally kept the dishwasher from draining. He was prompt and waisted no time fixing the problems.Today, 4/15/24, Aaron & Roy pumped my septic tank and added a riser. They worked very hard to get it done in a short time-frame so I could make it to other commitments. Very pleasant and competent men. I recommend them highly.

Review 155 (2024-03-04 - Rating: 5)
Tony walked in and fixed my clog in 15 minutes he even asked if to remove his shoes!! I said he didnt need to; but wow so professional and courteous! I had another plumber here TWICE for 2 hours and he could not get it done. Tony is a PRO!!!!

Review 156 (2023-08-13 - Rating: 5)
I was so impressed with Aaron Donahue. He came quickly, on a Sunday. He identified the issue, explained to me what was the cause of the issue, and was generous enough to help me understand how to troubleshoot until final repairs are made. My husband and I are excited to move forward with him as our knowledgeable consultant as we get our water heater replaced!

Review 157 (2024-06-20 - Rating: 5)
Kyle des great. Very efficient and finished in good time. He is courteous and professional.

Review 158 (2023-10-19 - Rating: 5)
Jeremy was terrific. He was so friendly and explained every thing. A very good representative for your company. Very pleased with his service. Would use roto rooter again

Review 159 (2024-10-30 - Rating: 5)
Ray was extremely helpful, polite, professional. He gave me great advice. Because I had to leave to go to Atlanta and the job would take a couple of hours. He’s going to arrange for someone to come back when I get back from Atlanta. Ray deserves a raise. Thank you so much.

Review 160 (2023-09-07 - Rating: 5)
The plumber (Roy) came quickly and on the day I called. He was able to diagnose the problem and explain it to me so I understood what was going on and what needed to be repaired. I really like that because it made me comfortable and confident in the repair work. He finished the work, everything flows great. Highly recommend.

Review 161 (2024-09-14 - Rating: 5)
Awesome work and fast and accurate.Fixed my water heater.Very understanding. Had no problem coming out at the last minute to help me get hot water back on.Called several places in the Chattanooga area and was told I would have to wait over the weekend. Roto Rooter saved my family. God Bless em.If you want accurate and price right professional work call them.

Review 162 (2023-09-21 - Rating: 5)
I called to have my septic tank cleaned out. Next morning, it was done! Fast, efficient and job well done at a fair price! Thank you, Cody Otting, for being prompt, thorough and explaining the process all along! Thank you, Roto Rooter, for the peace of mind!

Review 163 (2022-06-30 - Rating: 5)
We had our septic backed up at 10pm on a Monday night. Tony arrived within an hour of calling Roto rooter. He was great and so nice! He had it repaired quickly! It was affordable even being after hours service.Jeremy came the next day for other issues in the home. He too was great and very personable.I’m impressed with Roto rooters employees!

Review 164 (2024-08-11 - Rating: 5)
Roy was so kind and works so hard and does a great job, very fast

Review 165 (2024-04-10 - Rating: 5)
I was very satisfied with Roto Rooter. They did a great job and plumber Roy Jiles was very courteous and informative. Ill use Roto Rooter for any problems with my plumbing.

Review 166 (2024-12-06 - Rating: 5)
Very fast and professional always use them and would recommend

Review 167 (2023-11-27 - Rating: 5)
Hot water tank was replaced pretty quickly. I was so thankful to have such a fast response especially on a holiday week. Kyle was very kind, professional and a hard worker. I will call Roto Rooter with any future needs. Thank you!

Review 168 (2024-05-25 - Rating: 5)
Cody did a fantastic job cleaning out our pool. Would definitely recommend him to others

Review 169 (2024-02-26 - Rating: 5)
Technicians were very friendly and eager to work. I would recommend Roto Rooter to anyone that needs plumbing repair. I havent had any issues and they was done with 2 leaks in one day!!!!

Review 170 (2024-01-25 - Rating: 5)
I had a backed up drain from house to main line of sewer. Corey fixed it in a jiffy. He is game on. Also got live person immediatly on phone at Roto Rooter who was able to schedule a tech visit within 3 hrs. Would definitely use this company again.

Review 171 (2023-11-12 - Rating: 5)
Quick response even on a Sunday. To be fair my situation is an ongoing problem I have with my property being older and having cast iron pipes so to fix it is a really quick 15 minute job for which I still have to pay $250. But alas until I can afford to update my property Im stuck with having to pay for the fix which usually happens about once a year.But I still give them 5 stars for a job well done. And well see you when it happens again!

Review 172 (2024-04-02 - Rating: 5)
Zach was a great technician and very friendly, he worked quickly and efficiently. He ensured everything was working properly before he left, we’re grateful Clift his kindness

Review 173 (2023-07-25 - Rating: 5)
Outstanding ! Roto Rooter technician came on time and did the job in professional manner. And the price was a good deal .I urge everyone and every home owner to call Roto Rooter when in need.Its Technicians have expertise and they are very respectful and professional .Above all ,they are the best of the best. As a customer,I was glad to call Roto Rooter for I was and I m still satisfied.Outsfanding job! Sustain!

Review 174 (2024-02-26 - Rating: 5)
Tony Caballero was great! Incredibly nice and helpful. He did a great job and was significantly cheaper than the quote I got from a competitor.

Review 175 (2023-11-20 - Rating: 5)
Kyle responded to our service call today. We had a broken drain pipe on the second floor of our house, and it was leaking. Kyle had it patched up and tested within an hour and a half ( including a thorough clean-up).Everything good now - quick, friendly service. High marks for Kyle - thank you!

Review 176 (2024-01-31 - Rating: 5)
Tony is very knowledgeable and professional. He got right to work diagnosing the cause of my leaking shower valve. Replaced the cartridge, fixed the leak, and even upgraded the control handle and shower head. Will definitely call again for plumbing repairs.

Review 177 (2024-06-09 - Rating: 5)
Moe was very professional, personable, and informative. We would highly recommend him and Roto Rioter for your plumbing needs.

Review 178 (2024-08-15 - Rating: 5)
Absolutely wonderful people. i couldn’t have found better. i appreciate them greatly!!

Review 179 (2024-01-01 - Rating: 5)
We had an emergency situation (an unpleasant one) with one of our toilets. Josh was out within the hour and fixed the problem in no time. Good natured, professional and great to deal with. Would definitely use this service again.UPDATE AS OF 1/1/24: Josh came out again (same stupid toilet, yes we’re getting a new one) and once again, fixed everything in no time. Great guy and professional, excellent service.

Review 180 (2023-09-25 - Rating: 5)
Roto Rooter Plumbing was easy to schedule, called and texted to confirm the time of arrival, and the Technician, Tony Caballero, did a great job. He was knowledgeable, very polite, and fixed my issues quickly. I will use them again for future plumbing issues.

Review 181 (2022-12-29 - Rating: 5)
Jeremy was great! Very professional and knowledgeable! He was able to determine exactly what the issue was and repair quickly. Then he gave me recommendations to keep the issue from happening again and explained everything very well. I will definitely use Roto again and ask for him.

Review 182 (2023-08-16 - Rating: 5)
You guys did a great job! I was able to get a technician in the same day other places couldnt get me in for a week. Roy did a great job explaining the issue, fixing it, and showing me what he did to fix it. Will recommend.

Review 183 (2024-03-18 - Rating: 5)
My drain backed up and I needed to get it fixed asap. They sent a guy out who really knew what he was doing. He went straight to the problem and was done in less than 30 minutes. Will call on again.

Review 184 (2024-03-22 - Rating: 5)
The technician was so professional and did a magnificent job. We were so please with the work Zach did. We highly recommend Roto Rooter.

Review 185 (2024-12-26 - Rating: 5)
A huge thank you to the owner and team!!I had a full septic tank on Dec 23. We could not use toilets, sinks or showers. We had to use camping toilets and buckets for hand washing. We needed help!Johnny Shull and his associate located the tank.Dec. 24th Juan and Jose came to dig it up.Aaron Wallen was in route to my house to pump it when the truck blew a tire. Businesses had closed for Christmas. 4 hrs later, a great company from Jasper TN came to replace his tire so he could get to our house before Christmas day.Logan Young came by and cleared the lines. Shortly thereafter, Aaron Wallen made it safely to our house and pumped the tank. I believe he was done in about 1 hour.Today Clay Winters covered the tank and finished the job.This team did an amazing job in helping us and Im highly grateful for all that they did to get it done.

Review 186 (2024-12-06 - Rating: 5)
He did a great job. Thank you .

Review 187 (2023-07-14 - Rating: 5)
Tony Caballero was our service person. He was very professional and pleasant. He took care of our problem efficiently and effectively. He cleaned up the shower, scrubbing it with a brush and a bleach solution. He cleaned up the nasty toilet and floor. He disposed of all dirty cleaning supplies, saving us much toil and trouble. In addition, he is calling our landlord in order for us to receive reimbursement from the landlord for a septic tank problem. He made sure we didn’t have any leaks under our sink. He left our home in excellent condition. He treated us like we wanted to be treated.

Review 188 (2023-12-26 - Rating: 5)
Jeremy P was the absolute best! He did not stop until we identified the problem and fixed it! So nice and professional as well. Also same day service was great!

Review 189 (2023-02-17 - Rating: 5)
The Roto Rooter team is fantastic! They do a great job, communicate with you through the process and go above and beyond to ensure you have the best experience possible. Highly recommend them for any plumbing or sewer needs. Call around they have the best pricing in town and likely can get the job done faster. Thanks for the great work, we will be using them for all of our needs.

Review 190 (2023-08-08 - Rating: 5)
Jessie Case was great. I ran into a major problem putting in a kitchen sink and called Roro Rooter. Jessie came in and installed it and made sure things were good. After he left it seemed the line or something stopped up so called again and he came back up. He had to replace my cutoffs under the sink because they had sent trash through the lines so he had to take the handles off and clean the parts inside the handles. I cant say enough about his patients. I just hope hes still there when I have another problem because I will request him to come back out. Thank you again for a great job, I really do appreciate it.

Review 191 (2023-08-18 - Rating: 5)
Corey was excellent. I was in the business of diagnosing problems for a large electric utility for 17 years. Corey looked for the root cause of the problem rather than what we perceived to be the problem. It turned out the water company had a line going to their pump station of which they were unaware. When Corey told me what was going on with our system, I called the water company and they cleaned out their line in about an hour. Our drain system was working fine after that. I would request Corey for any problem we have on our drain system. His problem identification saved us money and saved him extra work. He was very knowledgeable and it was a pleasure working with him.Thank you, William Ayres