Chatta-Rooter Plumbing - Chattanooga Plumber & Septic Service

Located in Chattanooga, Tennessee

Address: 5414 Tennessee Ave, Chattanooga, TN 37409, United States

Phone: +1 423-874-6886

Rating: 4.9

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Im really happy with the work done by Chatta-Rooter, and am thankful they were available to help me quickly. A tree grew over my sewer line, and the roots caused a major clog. The team identified the problem, removed the tree, installed a 2-way line & unclogged everything in one day. They were professional and took care to clean up after the job. Highly recommend!

Review 2 (2024-12-21 - Rating: 5)
John and his team were great. They quickly responded to our request for connection to the main sewer after purchasing a new home. They worked quickly efficiently and communicated with us throughout the process. I highly recommend their services for plumbing and septic related needs.

Review 3 (2024-12-26 - Rating: 5)
We had an unexpected surprise as we were wrapping up Christmas Day. Our septic tank backed up. We were in a panic and not sure who to call. I’m very happy I called Chatta-Rooter Plumbing. Jon and his crew were able to come out first thing this morning and get the tank pumped out. Jon and his crew were courteous and did a good job. I would recommend Chatta-Rooter Plumbing for septic pump out.

Review 4 (2024-09-11 - Rating: 5)
I had a plumbing back up in my rental house on a Saturday morning. John and his crew quickly showed up and worked all weekend to replace my cast iron sewer line that had been causing repeat issues for my house. They did a great job especially in light of the very difficult terrain and location of my sewer line. They took extra care to make sure to restore and clean up the site afterwards. Im very happy with the work.

Review 5 (2022-09-07 - Rating: 5)
My septic system was shot. Chatta-Rooter came out on a Friday and by Tuesday afternoon the entire job was completed. This family owned business works hard to do a thorough and professional job. They took care of all permits and the job was inspected by the County. If you are having any septic issues call Chatta-Rooter for a quick and professional solution. They also did a great job leveling and reseeding afterwards.

Review 6 (2024-12-25 - Rating: 5)
Dillon is kind, and very knowledgeable! Definitely recommend for all your plumbing/septic needs! Greatest prices around!

Review 7 (2024-06-03 - Rating: 5)
As all the other reviews mention: Jon, Cory, and their crew are AMAZING. They are extremely talented at what they do and patient enough to break everything down throughout the entire process so we could understand it. Our septic was original to our 60s home (it was actually homemade) and it began overflowing into our back yard. We called late on a Friday and they pumped it and diagnosed it early Sunday. We ended up needing an entirely new system and our front and back yard werent big enough to run field lines up to code. They had to install a new septic tank and a holding tank. Not an easy task given that we live on the W road on Signal Mtn. They excavated huge rocks and boulders to get these massive tanks in the ground. They also had to clear land on a hill above the house and dig our field lines. We gave them an impossible job and they did everything they said they would at a reasonable cost and in the time frame they promised. We are 2 months in with no issues or hiccups and weve already told many friends and family about them. We 100% recommend for any plumbing job!

Review 8 (2024-03-01 - Rating: 5)
John and Cori provided excellent service on short notice to help my family in a crunch and have been so helpful in recommending and providing excellent service through the process. Both are very knowledgeable and have been extremely consistent / available in responding to all of my questions; I will definitely utilize and recommend their services going forward. Thank you Chatta-Rooter for your services!

Review 9 (2024-10-02 - Rating: 5)
Extremely helpful, friendly and informative service! Fair, timely and they wont steer you wrong! You can really tell they care about their clients.

Review 10 (2023-10-13 - Rating: 5)
I had an excellent experience with Chatta-Rooter Plumbing when they replaced my septic system. John, the owner, was upfront, honest, and provided me with great options. The entire process was smooth, and I highly recommend their services.

Review 11 (2022-11-01 - Rating: 5)
The ChattaRooter team was AMAZING to work with. I had to get my Field Lines replaced...which was a bummer but they helped us understand WHY. Everyone was so professional, communicated regularly regarding updates, had fair prices (saved me $1500), helped me understand the field line and septic problems we were having, and it was nice to support a local business. So thankful for the CR team and should we have plumbing needs again, I know who well be contacting!

Review 12 (2020-08-07 - Rating: 5)
We had a complicated and complex septic tank repair that needed to be done. Jon and Cora did a great job. The absolutely nicest people. They worked from early in the morning to late at night to get the job done. They handled all of the details for us. I have blueberry bushes and a garden near where Jon had to maneuver the backhoe and I was really anxious about my plants and bushes getting damaged but he was meticulous not to damage any of it. I would 100% recommend them. And I would use them again in the future.

Review 13 (2022-12-14 - Rating: 5)
Highly recommend Chatta-Rooter!! We were continuing to have issues with the septic in our new build house where water was pooling above the tanks in our front yard. We originally had a plumber from Roto-rooter come out to look at but, they couldn’t figure it out and said it was just because of snow melting. I Googled other septic companies in chattanooga and saw the good reviews for Chatta-Rooter. They did not disappoint! They scheduled an assessment within a couple days of me calling. John came out and he could tell right away our pump was malfunctioning. I was super impressed that he did his research ahead of time and looked up the type of septic we had (low pressure system) and educated me about how it works and the kind of maintenance it requires. After working on it all day he was able to figure out that the plumbing on septic was not installed correctly and agreed to fix it for no extra cost despite not being included in the original estimate. John was honest, reliable, and very thorough with the job. Communication with the entire team was great and they truly went above and beyond to fix the issue.

Review 14 (2023-04-21 - Rating: 5)
Another company diagnosed my septic system and told me the field lines had to be replaced. That company quoted me 10 to 12k, so I called a couple others for quotes. Chatta Rooter was able to do it for 7k. They also told me that when they give a quote, they stick to it, even if they find an anomalous situation while working. They were the only company to promise to stand by their quote and never go over it. They also moved my big rocks and apple trees for me so I could save them.

Review 15 (2020-08-28 - Rating: 5)
We recently purchased and moved into a home with a septic tank. Being first time septic system owners, I did some research and found out the system has to be pumped every 3-5 years. The previous owners stated they never touched it in the time they lived in the house (a little over 3 years) so I figured it was time to have it pumped. I called several companies but since I wasn’t having a problem with it they didn’t want to come out right away. I finally reached a company that said they could come. I wish now I had never trusted that company! They over charged for the job they did and wanted to do “fix” things in my tank that didn’t need fixing. I decided to get a second opinion and came across Chatta-Rooter. They came out to give me a free estimate. Come to find out, I didn’t need everything the other company had scared me into thinking I needed. Chatta-Rooter gave me a free estimate, patiently answered all my questions, set my mind at ease regarding my septic system, and were VERY economical! I hired them to complete the job and they went above and beyond! I’m so grateful I found them! They will be my go-to septic company from now on and I will recommend them to anyone that asks!

Review 16 (2022-11-02 - Rating: 5)
EXCELLENT!!! I had a leak in my crawlspace that had gone undetected until the stagnant water started to smell. I quickly found out that many companies are not trustworthy or just complete no shows. Then a friend recommended Jon at Chatta Rooter. WONDERFUL!!! Jon quickly came out to see what was needed, came back the next day and fixed the problem and at a reasonable price. These guys were so nice and knowledgeable. I am beyond grateful to them! Id give them 100 stars if I could! Thank you and God bless!!! Tammy D. Rossville

Review 17 (2022-03-26 - Rating: 5)
I had a drain field failure, I called Chatta-Rooter and they came out and looked at the issue. Jon walked me through the process of the work that needed to be done. They did the permit process for me they also have financing available if needed. The fianacing is easy to apply for.Jon and his crew installed our new system very quickly and with expert care and knowledge. The pricing was great, I would recommend them to anyone who needs any work done.

Review 18 (2020-08-10 - Rating: 5)
We had to have new field lines, another septic tank, and a pump installed. Chatta-Rooter did a great job. John explained everything and answered all mine and my husbands questions. He and his wife displayed excellent customer service and were super nice to work with. Chatta-Rooter provided us great service at a great price. I would highly recommend them.

Review 19 (2020-05-06 - Rating: 5)
I received a recommendation about ChattaRooter and called them recently when we needed a new field line. John and his wife Cory (both Master Plumbers) showed up for an estimate right on time. This is always a good sign. We discussed my septic tank problems and he quickly diagnosed the problem and came up with a solution,Once we approved, they went to work immediately. They handled the new field line installation quickly. Everything I have mentioned was not unexpected but what happened next was. About a week after the line was installed, our gardener accidentally cut the pipe leading from tank to the line. Panic reigned. A call to John on a Saturday resulted in a Sunday visit where he repaired the damaged pipe. I asked about any charge and he said there wasnt one. WOW Great professional service and a heart for helping his customers explains ChattaRooters philosophy.I cant say anything but great things about ChattaRooter. You will be impressed.

Review 20 (2024-12-19 - Rating: 5)
Had to completely replace septic system and they made it painless!! Best price with three estimates and glad I made the right choice!! We couldn’t be happier!!

Review 21 (2020-08-24 - Rating: 5)
I highly recommend this family-run business! Cora was kind in scheduling the work. Jon and his crew were prompt, friendly, informative and did a fantastic job on replacement of back baffle, installation of risers and arrangement of septic tank pumping for a reasonable price. They were careful to preserve and replace my lawn and pea gravel walkway upon completion of their work.

Review 22 (2022-03-14 - Rating: 5)
Jon and his crew came out and installed my septic tank. I had been turned away by several crews beforehand. Jon was able to install and have everything working perfectly. 👌 cannot recommend them any higher ❤❤ . I have had to many issues with plumbing companies in the past. This crew really went above and beyond . ✨✨ Thank you , thank you

Review 23 (2020-10-25 - Rating: 5)
Jon and his team were exceptionally professional and more than fair. Our septic tank proved to be a huge headache, but they took care of us with remarkable integrity and at a lower price than we were quoted. I will be a lifelong customer.

Review 24 (2020-12-07 - Rating: 5)
We had a septic tank issue. Jon diagnosed the situation and gave us quote. Turned out to be a more difficult job than anticipated, which we could see, but they jumped into the job and got it done quickly within budget. No one likes spending money on what you cant see, but I feel confident after what they did, that we wont have to see them for a few decades. Thanks Chatta-Rooter.

Review 25 (2021-11-21 - Rating: 5)
I had a septic pump replaced and complete tanks cleanout,Jon and his crew were great, Would highly recommend them and will be using them for all my septic services. Fair and honest folks you want be sorry using Chatta-Rooter.

Review 26 (2019-12-09 - Rating: 5)
Septic Tank and Field LinesI just want to say my wife and I were in real need. After alot of prayer and waiting on God, he sent us a plumber that was able to diagnose our problem, after several plumbers came out and could not pinpoint the issue. Well Chatta Rooter (Jon Bartlett) not only identified the proble he fixed it within two days. The problem was we needed new field lines. He took his time and explained to me what happened with my old field lines and he showed me exactly what he was going to do. Not only that, he gave me a two year warranty on his work. If you are in need of field lines, he is not only reasonable he is a real professional. He also graded my yard back out once he finished the work and planted grass seed and covered it with straw.

Review 27 (2022-02-12 - Rating: 5)
They were very professional and returned all of my forms of communication the same day or at the latest the next Day. I work in the construction industry and I can tell you that is very rare for a subcontractor to be so prompt and professional in regards to communication. They were able to provide me with a quote the same day they came out to look at my site and were able to start the next week.

Review 28 (2019-11-13 - Rating: 5)
I was impressed with the professionalism and courtesy I received when I called Chatta rooter in Chattanooga. These people are real pros and very price competitive. This is my go to plumbing and septic tank company for future plumbing needs. Honest, reliable and friendly!

Review 29 (2024-02-23 - Rating: 5)
Great experience. Came out same day, gave us options and prices. Did the work the next day!We would definitely use them again!

Review 30 (2021-10-27 - Rating: 5)
I called for a septic survey which was not possible. But, Cory went far and above duty to supply me with so much information about our septic system from a map of our property (from the county) and many pictures and explanations of how a septic system works. She provided everything I needed to help us in our situation. I was pleasantly surprised by such quick, knowledgable, and accessible information. I will turn to this company any time I need help with our septic system. HIGHLY RECOMMEND!

Review 31 (2019-11-11 - Rating: 5)
Great, fast service. The owner is very professional and did a great job repairing my septic tank and fields for a great rate, and made the yard look almost untouched after the job was completed. Will be using Chattarooter for any repairs in the future.

Review 32 (2022-04-05 - Rating: 5)
We had an extensive amount of work done on our septic tank and this company did a phenomenal job! Communication was impeccable and the work went above and beyond what other typical companies would do. I will always use this company for our future needs!

Review 33 (2022-04-08 - Rating: 5)
Jon and the rest of the crew with Chatta-Rooter were professional and knowledgeable and very good. I would highly recommend them to anyone needing their septic tank and field lines worked on....

Review 34 (2020-12-06 - Rating: 5)
Didnt even have to get him scheduled to come out! Very polite and was willing to talk me through figuring out what the problem could be and how to try and fix it before using his services. Saved my whole weekend and so much money. Definitely recommend their services and will be using them myself with anymore problems I have.

Review 35 (2020-02-11 - Rating: 5)
What a pleasure to work with. They took care of all our needs and answered all our questions. Super polite! I will call Chatta-Rooter for all future plumbing and septic tank needs.

Review 36 (2020-10-21 - Rating: 5)
Id recommend John at Chattarooter to my friends.I asked him to come inspect a building before I bought it and he scheduled swiftly, arrived promptly, and provided solid advice and insights.

Review 37 (2020-04-07 - Rating: 5)
I liked their professionalism and friendly attitude and I was amazed and thankful at the great job they did putting in my new field line. I would highly recommend them for any plumbing job you need

Review 38 (2020-08-17 - Rating: 5)
John came through clutch for me once again. I told him today that as long as I’m living in this old house, I will definitely have his number locked in for all the future problems these old pipes are going to cause.

Review 39 (2024-04-29 - Rating: 5)
Professional, fast, and gets the job done with out absolutely killing your wallet

Review 40 (2020-10-05 - Rating: 5)
Jon and his employees were super helpful answering all the questions I had! Great service. Highly recommend!

Review 41 (2022-09-09 - Rating: 5)
John and Mile did a great job on my septic tank!!

Review 42 (2022-12-14 - Rating: 5)
They replaced a septic pump among several other issues. If you ever need anything with septic tank issues these are your guys. We could not ask for better service. I cannot say enough about their quality of work, professionalism, courtesy, and high level of integrity. You guys will always have our business. Thanks to each and every one of you and may God bless you.

Review 43 (2021-09-16 - Rating: 5)
These guys are absolutely AMAZING! I am a local Realtor in Chattanooga and some of my previous clients were having issues with their septic so I sent them the list of licensed plumbers approved by the city to pull permits, etc. They had an awesome experience and we’re super grateful. When I had issues with my tank, I called some of the bigger box shops to come out and quote the work. I had to have a whole new system put in with a new tank, fields lines, etc. The bigger companies quoted me 16k and 17k!! There was absolutely no way I could afford that.. so I called up my previous clients to ask who they used and had a great experience with. They told me Chattarooter. So I immediately called for a third opinion. They were able to do the EXACT SAME job as these other companies for significantly LESS (under 10k). They also had in house financing which was super easy to apply for and use (they just send you a link via text and it’s all done easily over mobile.. very super user friendly). The part I loved the most is that you get a personal approach. The owner Jon and his wife Cori work on site along with his son and their guy Mike. They are all so friendly and genuinely care about doing great and professional work! I would 100% recommend them over and over again. You will not be disappointed that you hired them!

Review 44 (2020-08-22 - Rating: 5)
These guys are my plumbers now. They do a great job all the way around.

Review 45 (2020-10-22 - Rating: 5)
I worked with Jon’s team when I needed a new septic system. The job required installing a pump tank and the electrical work required, moving the field lines to the backyard and navigating a brick staircase. They took their time, did the job right and we’ve had no issues since. When I’ve had questions he’s been responsive and helpful.Recently I had unrelated plumbing issues. His team helped me despite that not being their core business. I recommend Jon’s team for your septic work. Thank you sir!

Review 46 (2020-09-04 - Rating: 5)
John and his crew could not have been better. He hooked us up to city sewage at a reasonable price. I highly recommend. He is very thorough he even seeded the places he dug and the grass is growing already.

Review 47 (2020-08-27 - Rating: 5)
This is a perfect example of an honest & effective small family business. They gave me a rate & there were no if ands or buts. They were very professional & friendly. They didnt mind me asking questions & even gave me suggestions for water drainage in my yard. I would suggest them to anyone who needs septic system repairs or maintenance. Im sure their other services are just as great!

Review 48 (2020-09-05 - Rating: 5)
They are a great family business! Very nice, informative and priced very reasonable. I would highly recommend them to anyone having septic tank issues. I will definently use them in the future.

Review 49 (2022-09-09 - Rating: 5)
This is the second time I have used this company and they were just as helpful the first time if not more helpful the second time. I would 100 percent recommend this company for all your septic repair needs and services.

Review 50 (2022-09-12 - Rating: 5)
John and his team made it so simple and they are so easy to deal with

Review 51 (2020-05-10 - Rating: 5)
When I tell you I will always use Chatta-Rooter for any plumbing problems. The service was perfect all the way from customer service on the phone to them coming to my house. Joe and his wife are truly a great team. I was so pleased with their service I wanted to get out there and help them spread hay in my yard. If you’re looking for great service Chatt-Rooter Plumbing is a great choice!

Review 52 (2020-10-04 - Rating: 5)
We started having problems a couple months ago with our septic tank. We simply could not afford the first price we had received from the first company .We got 4 estimates after the first company we had called came out and shocked us completely.Chattarooter was very comparable with 2of the other estimates.We really liked John and he seemed so knowledgable so we went with chattarooter.Turned out that we only needed a repair and not a whole new system!We had our septic field fixed for an 1\8 th of the price of the original company we had called.Thank you for guiding us through this situation John and Courtney!

Review 53 (2021-08-03 - Rating: 5)
We new that we had a field line issue and would need a lot of work done. Jon came and gave us a quote and it was reasonable compared to other places that we called. Jon is very responsive to any questions and not once did we call and not get answered. We scheduled the work. Jon and his team did an excellent job. We were very pleased. Chatta-Rooter will always be our go to company.

Review 54 (2020-01-24 - Rating: 5)
Knowledgeable with straight forward pricing. Very punctual and reliable

Review 55 (2020-07-09 - Rating: 5)
Very knowledgeable and an amazing overall job!

Review 56 (2020-10-04 - Rating: 5)
Quality service at a reasonable price on schedule

Review 57 (2019-10-15 - Rating: 4)
Great service

Review 58 (2025-01-10 - Rating: 5)
Jon and Cory are top notch. Very quick and professional. Definitely fair priced, reliable. Got us taken care of on New Year’s Day when we were desperate, even though I told them we could wait another day. Left the job site, clean, you can tell they take pride in their work. Would highly recommend Chatta-Rooter for plumbing and septic needs.