Roto-Rooter Plumbing & Water Cleanup

Located in Austin, Texas

Address: 2324 Ridgepoint Dr a, Austin, TX 78754, United States

Phone: +1 512-255-2505

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
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Comments

Review 1 (2024-12-27 - Rating: 5)
I was able to get service with a couple of hours. Dispatch reached out twice to provide ETA upates. The service tech (Elvis) was friendly and communicative. He worked diligently until the issue was resolved. Price was reasonable with coupon from website.

Review 2 (2024-12-27 - Rating: 5)
I had an excellent experience with Elvis from Roto-Rooter. He arrived right on time, as promised, and took the time to patiently listen to my explanation of the issue. That alone stood out to me because, in my experience, many technicians can be dismissive or have a “know-it-all” attitude, making you feel like your input doesn’t matter.Elvis, however, was the complete opposite—professional, prompt, and courteous throughout the entire process. He demonstrated extensive knowledge of plumbing, clearly explained everything before proceeding, and efficiently resolved the problem. His professionalism and approachable demeanor made the entire experience stress-free. I highly recommend Elvis for any plumbing needs!-John Padilla

Review 3 (2024-12-21 - Rating: 5)
We recently had our water heater replaced. A couple days later we noticed our shower lost pressure and water was not coming out hot. I called our dependable Roto Rooter and scheduled an appointment for that same day. It was nice to see that Bradley, the one who installed our water, was here. He assessed the situation and gave me options so I could make an informative decision. Within a few hours shower issues were fixed. Bradley is a very good worker along with being friendly and respectful.

Review 4 (2024-08-22 - Rating: 5)
Bradley, Elvis and Justin were prompt, professional, and incredibly knowledgeable. They quickly diagnosed the problem and provided a clear explanation of the necessary repairs. The work was carried out efficiently on the same day and with great attention to detail. What stood out most was their commitment to customer satisfaction—they answered all my questions and ensured everything was working perfectly. The pricing was very transparent. I highly recommend this company for anyone seeking top-notch plumbing services. Thank you Bradley, Elvis, and Justin. I’m a very happy customer!😁

Review 5 (2024-11-05 - Rating: 5)
The guys were great! They had to come back twice to get the drain sorted. they were highly professional and polite and didn’t give me any kind of runaround on pricing. Roto rooters got it done. This is the second time I have called them and it has been a good experience both times.

Review 6 (2024-11-23 - Rating: 5)
We had an issue with a running toilet that went on for a couple days. Once we called it in, Thomas came in and resolved our issue before I could finish making my cup of coffee. I am very pleased with his work and will use their services in the future should the need arise. Thanks again!

Review 7 (2025-01-05 - Rating: 5)
Canon was wonderful. Efficient, knowledgeable, and friendly. He came out on time and diagnosed the root of a leak (that a FaceBook Marketplace plumber had missed) before it became an even larger issue. He was also able to assist with setting up water damage treatment. Would recoomend 👍

Review 8 (2024-11-03 - Rating: 5)
Elvis was able to come out to our place very fast on a Sunday. Gave us all the details of our issue before he started his work. Completed his work and also gave us recommendations on what to do so it doesn’t happen again. Very nice and professional. Highly recommended to anyone else needing plumbing help.

Review 9 (2024-12-31 - Rating: 5)
Elvis was amazing! Answered all my questions, he was very polite. Most important he got the job done and cleaned up after him self.

Review 10 (2024-10-23 - Rating: 5)
Our serviceman was Mark and he was super friendly and considerate as I work from home. He provided a fair quote and was able to get the job done quickly. He also provided a future potential issue that may arise and best approach to fix. Really appreciate the friendly and thorough service!

Review 11 (2024-08-11 - Rating: 5)
We had a shower that wouldnt shut off. The plumber that helped us was James and he was awesome. He showed up quickly. Very nice and polite. He explained things very clearly and easy to understand. He even gave us some tips and tricks. He was also very polite and kind with our children who wouldnt leave him alone. He even played with them briefly. Five star service for sure.

Review 12 (2024-10-12 - Rating: 5)
These guys are awesome. They are very nice very pleasant. They got in here and they got the job done and they did a great job. I would definitely recommend them.

Review 13 (2024-11-03 - Rating: 5)
My kitchen sinks were still clogged despite my effort with Drano. I googled plummer within the Kyle area and based on Google ratings I gave Roto-Rooter a call. Glad I did. Grant and Barry came by and within the hour, our kitchen sink, both sides were working again. Great customer service. They left me with an enzyme treatment to leave in overnight as well!

Review 14 (2025-01-05 - Rating: 5)
Its early Sunday and both commodes and tubs are backing up. Just for them to be able to get to my house within an hour made it all good. And they fixed the problem in no time.

Review 15 (2024-10-18 - Rating: 5)
We were very pleased with the fast & friendly service. Since our house is older, some parts were harder to find, but Cannon went out of his way to find the correct parts & successfully fixed the problem with our tub water not shutting off, a previous problem.A different situation, I want to give acknowledgement to Chris & Dana who were the clean-up crew when our hot water heater flooded our house. They were both so kind & worked well independently & as a Team. They moved items, pulled up the carpet & set up fans for the drying out process.Marla & Christian & Jacob are the monitor techs keeping an eye on the readings for the drying process. I appreciate them checking the monitors & fans daily.I cant leave out David Escobar the field supervisor, He has been on top of the whole situation & coordinating the proper team at the proper time in this process. Im so glad I chose Roto-Rooter.Thank you.

Review 16 (2024-11-30 - Rating: 5)
Barry and team at Roto-Rooter saved the day! I had a major plumbing issue in my home during the Thanksgiving holiday (and while I had family visiting). Thankfully, Barry was able to stop by on Thanksgiving morning and get straight to work! He was very polite and professional and definitely saved the day. The rest of the Roto-Rooter team was also very responsive in helping me deal with the aftermath...homeownership is an adventure.

Review 17 (2024-10-27 - Rating: 5)
Very pleased with our services from Roto Rooter. Mark has been our plumber and he has come out multiple times for us and he is always amazing! Very kind and explains the issues and goes into detail for us always. He has fixed and replaced multiple issues for us! Anytime we call we always request for Mark to come out and will continue to do so if any future issues arise!

Review 18 (2024-09-04 - Rating: 5)
The Austin Roto-Rooter team was super professional and able to quickly diagnose and solve our drain issue in under an hour. We called them Sunday evening of a holiday weekend and they came out first thing Monday morning (Labor Day). Very much appreciated their speedy turnaround and friendly team members.

Review 19 (2024-10-21 - Rating: 5)
I had a plumbing issue, and Jude came out to take a look. He was professional, arrived on time, and clearly knew what he was doing. He explained the issue in detail and took care of it efficiently. I appreciate his attention to detail and would recommend him for anyone needing plumbing services with Rooter.

Review 20 (2024-08-03 - Rating: 5)
Barry was awesome! His customer service was excellent, he handled everything quickly and helped with any questions I had along the way. He went above and beyond on his visit today I would definitely recommend and will be using him moving forward for all my plumbing needs

Review 21 (2024-08-18 - Rating: 5)
We had an amazing experience with the mitigation team. Chad who we met initially answered all of our questions and guided us with ease during our first meeting as this was my first time dealing with water damage. The team Cory, Brandon, and Parker were effective in demo process taking about 6 hours to prep, demo, and setup the devices for drying; Marla and Christian checked in with us everyday for readings and the progression of the drying process and made sure the machines were operating correctly. Pickup was smooth as well as Marla did the final readings and loaded the equipment back. The whole process was exhausting with loud fans running 24/7 for multiple days and temps of over 90 degrees in the home but I’m glad Roto-Rooters were able to perform their jobs well with a kind demeanor. Thanks! We’ll be recommending this team to our friends in the future.

Review 22 (2024-08-14 - Rating: 5)
The whole team has been great! Thanks so much for coming out same day and being so communicative. Marla, Cory, Brandon, Christian and Chad have been awesome throughout the whole process and really made everything easier. Plumbing issues suck but they made it all better and then some. 10/10

Review 23 (2024-10-28 - Rating: 5)
Mark was very helpful and quick to solve our plumbing issue. He went above and beyond by teaching me about our water softener and checking it to ensure it was working properly. Will definitely be using them again!

Review 24 (2024-08-25 - Rating: 5)
Had a drain blockage that was backing up water into the house. Went online to Roto Rooter and scheduled an appointment for the next day. They notified us they could be out same day, within two hours if we wanted. They came, found the problem and had us a solution very quickly. Very cost effective and the tech was super helpful. Would highly recommend.

Review 25 (2024-09-18 - Rating: 5)
Shout out to David, Cory, Marcus, Alex, Jeremy, Larry, and Kurry!! I called Roto-Rooter out for some water damage and they sent the cavalry. Water mitigation, demo, plumbing, and gas were all taken care of with only one phone call. I am impressed with how quick they came out, how friendly the guys were, and how comfortable I felt with the process. A + on communication!Side note: Cory and Marcus did an exceptional job with the water mitigation. I understood what they were doing the entire time, they worked hard, they were both personable, and I felt like I could trust them. I appreciate the talks we had, and your knowledge on what to do next.

Review 26 (2024-10-25 - Rating: 5)
I spoke with Mike Rios the Manager of the Austin location; regarding an issue I was experiencing, and he was incredibly helpful, patient, and friendly. I truly appreciate his support and will be recommending Roto-Rooter to all my friends and family. Thank you for having such outstanding employees!Kathy K.

Review 27 (2024-10-18 - Rating: 5)
Our experience with roto-rooter today was probably the best home service experience we’ve ever had. Barry and his protege Grant went above and beyond to fix our plumbing issues while being incredibly kind and professional. I can’t recommend them highly enough!

Review 28 (2024-10-30 - Rating: 5)
Barry and Grant were amazing! They came out the same day I contacted them and did hours of work for a very affordable price. Friendly and knowledgeable. Highly recommend!

Review 29 (2024-08-10 - Rating: 5)
I accidentally flushed my wedding ring down the toilet at midnight, and called Roto-Rooter right away. They sent Barry to help me the next morning (Saturday). Barry and his team were friendly, understanding and helpful. They provided multiple solutions for me to choose from, and also provided quotes upfront. The service price was higher than what I expected, but worth it! They successfully retrieved my ring within an hour and half. They demonstrated great team work and excellent professional skills. Their methods were spot on and effective. They were respectful to my home and to my family. Im grateful for getting my wedding ring back, and for Barry and his team providing a hassle-free and pleasant experience. I also want to thank Roto-rooter for the prompt response. Overall, great service and great experience 👍

Review 30 (2024-08-15 - Rating: 5)
I called Roto-Rooter and received same day service. Jesus and Jose were at my home within 45 minutes of my calling. They were both positive, polite, and extremely knowledgeable of what the problem was - it was a complex, post construction issue. They diagnosed the issue, were clear about pricing and helped me determine the best course of action - even spoke to our builder on the phone, who came over and got their card because he was so impressed with the quality of diagnosis and their professionalism. Will call Roto Rooter again for sure.

Review 31 (2024-11-05 - Rating: 5)
Our Technician Mark was Very professional, very time efficient. He had no problem answering any questions we had about plumbing and gave us tips to effectively keep our pipes in working order.

Review 32 (2024-07-26 - Rating: 5)
Mark was incredibly personable, detailed, communicative and helpful. He had our disposal replaced immediately and was so friendly. I cant speak highly enough about their response time and how quickly they resolved our problems. Mark deserves a bonus!

Review 33 (2024-11-04 - Rating: 5)
They were awesome! We called late and they sent our tech, Justin, out within 2 hours. He was awesome! Very nice and helpful and wed highly recommend him!!

Review 34 (2024-10-21 - Rating: 5)
Elvis, our technician, was throughly professional. He arrived promptly on a Sunday, evaluated the problem, gave a reasonable estimate and solved our plumbing problem with skill and persistence.We were very satisfied with the results.

Review 35 (2024-11-17 - Rating: 5)
Associate Patrick was extremely knowledgeable, informative, and professional. If we could rate seven stars we would. We will definitely call this company again for business.

Review 36 (2024-07-20 - Rating: 5)
Barry was extremely helpful and educational while working efficiently to get the issue resolved. There is no question in my mind, next time we have an issue with plumbing he is going to be our first call. I can’t stress enough how this should be who you should trust to come work in your home. Excellent price and top quality service.

Review 37 (2024-08-20 - Rating: 5)
Had a fast flowing water leak in my home overnight (that a different plumber had “fixed” a few weeks earlier) and had to shut off the water to the house. Called right after shutting off the water to ask if someone could come out in the morning and they were very helpful and got someone out to my home the following morning to fix the problem. The service technician (Mark) was efficient, friendly and upfront about cost. He got the problem handled and fixed a second nagging problem of a constantly running toilet while he was here. Services are not cheap, but I did not expect it to be. Of note, there is also a 6 month warranty on the work.

Review 38 (2024-10-23 - Rating: 5)
Quick response! Barry and Grant were very thorough. They properly explained, and fixed, what was going on with my drain line. Will definitely call Roto-Rooter again.

Review 39 (2024-10-17 - Rating: 5)
Elvis was our technician that helped us. He was professional and helped us unclog our shower. He was friendly and helped us know what to do in the future to prevent problems. He left the area clean when he left. Thankful you were all able to get to us for same day service! Thank you Elvis.

Review 40 (2024-10-19 - Rating: 5)
Roto-Rooter is amazing. Easiest process for a Saturday call. We had our garbage disposal go out late on a Friday, and they were out first thing Saturday. Save us a huge headache catching a leak before it got worse. Huge shout-out to Bradley for the amazing service.

Review 41 (2024-11-28 - Rating: 5)
Grant was an awesome technician! Super friendly and really considerate about my kitchen, cleaning out any errant debris after fixing my clogged disposal. They came within the hour the day before Thanksgiving = life saver!

Review 42 (2024-10-22 - Rating: 5)
Elvis was very professional and courteous. He quickly figured out the problem! Elvis was very knowledgeable and made explanation so simple for me to understand. Please give Elvis a raise, he certainly deserves one!

Review 43 (2024-04-14 - Rating: 5)
I needed some help in a bad way with a blocked sewer drain. Patrick came out with the hydro jet setup and was so personable and professional. I really appreciated him for that. Honestly, it was really nice to be treated like a valued customer and not just hurry hurry hurry yeah yeah ok ok. That Warthog nozzle sliced right through the blockage and I was back to flushing in about an hour ish.

Review 44 (2024-10-17 - Rating: 5)
Barry was fantastic! He is quick on the draw and very knowledgeable and kind! He makes great suggestions but is never pushy! He does great work and is extremely positive the whole time too!

Review 45 (2024-08-27 - Rating: 5)
We had the washing machine break and flood half of the house. They made it out in a couple of hours and we were able to get the water up before the water was able to soak into everything and avoiding demo and remodel. They have been monitoring daily and keeping us informed and educated on the entire process. This is our 2nd time using this service and had a good experience both times.

Review 46 (2024-11-07 - Rating: 5)
Bradly was very helpful. He took care of our water heater issue quickly and gave us lots of recommendations.We would recommend him!

Review 47 (2024-11-28 - Rating: 5)
Thankful for Roto Rooter on this Thanksgiving. Our pipes were clogged with a house full of guests. Great service. Super professional. A++*

Review 48 (2024-08-02 - Rating: 5)
Oscar was professional and friendly. He stayed in great contact about scheduling and got here quickly, fixed the clog we had in the tub and gave advice on preventing it in the future, as well as a few other tips on my plumbing! Thanks Oscar!

Review 49 (2024-07-17 - Rating: 5)
Barry was my plumber and he did a superb job. He diagnosed the problem quickly and made sure I had a clear understanding of the situation. He provided me with service options and explained the benefits of each. He was respectful of the property at all times. On top of that, he was friendly and cheerful. Will 100% use Roto-Rooter again for plumbing needs.

Review 50 (2024-11-04 - Rating: 5)
Many thanks to Grant and Barry for their assistance. Our kitchen sink was backed up and despite our efforts, it didnt work. Barry and Grant from Roto-Rooter came to our assistance on a Saturday morning and got the work done within an hour! They also took some time to give us some tips on how to minimize the chance of it recurring in order to save some money!

Review 51 (2024-09-14 - Rating: 5)
My hot water heater went out this morning and they sent out a technician within 2 hours on a Saturday. Thomas got everything back up and running quickly. Very satisfied with the service.

Review 52 (2024-07-31 - Rating: 5)
Elvis was very prompt to respond and extremely polite in explaining the issue. He was a seasoned professional and gave us good recommendations for general maintenance. I will highly recommend RotoRooter for your plumbing issues.

Review 53 (2024-07-15 - Rating: 5)
Quick to respond to even a non-emergency issue. Great communication from all I dealt with; and the tech (Barry) was fantastic during the in-home service. He’s by far my best experience with a plumber. Consider me a satisfied customer. Do recommend!

Review 54 (2024-06-15 - Rating: 5)
Absolutely thrilled with the service we received from Roto Rooter, particularly from Patrick! He was the epitome of professionalism and dedication. Despite the sweltering heat, Patrick worked tirelessly for hours to ensure our plumbing issue was completely resolved. His honesty and hard work were evident in every step he took. We deeply appreciate the time and effort he invested in making sure everything was perfect. If youre looking for a reliable and determined plumber, we highly recommend Roto Rooter and especially Patrick! Thank you for your exceptional service!

Review 55 (2024-08-10 - Rating: 5)
Phillip was absolutely fantastic and got here so fast. He quickly diagnosed the issue and jumped right in. He was professional and really filled us in on what he found and the process. You never want to have plumbing issues but if we do we’re calling Roto-Rooter and asking for Phillip for sure!!!!

Review 56 (2024-11-01 - Rating: 5)
Barry did a very thorough job removing an obstruction in a toilet drain line. I highly recommend him for addressing any drain issues. He is very competent, well mannered, and knowledgeable .

Review 57 (2024-08-29 - Rating: 5)
The Roto team was friendly sans professional; very clear about expectations up front and took care of the issue quickly! The customer service team was easy to Siri with as well!

Review 58 (2024-08-09 - Rating: 5)
I cant say enough good things about Oscar from Roto-Rooter Plumbing! He came out to unclog the main plumbing to my house and handled the job with absolute ease. Not only was he incredibly skilled, efficient, and thorough, but he was also super friendly and made the whole process stress-free!

Review 59 (2024-10-02 - Rating: 5)
I had an emergency yesterday and within an hour, Thomas was at our home helping me with the devastation of water damage from the hot water heater. His professionalism and prompt action allowed be to feel completely satisfied this morning. He put a new hot water heater before noon and I’ll be washing towels in 30mins.Thank you guys!!!!

Review 60 (2024-12-25 - Rating: 5)
Elvis was awesome. He was able to fix a big issue we had with our drainage system late at night.

Review 61 (2024-07-08 - Rating: 5)
Barry was awesome. I’ve had to use various trades for a bunch of items over the years and he was above and beyond one of the best plumbers I’ve ever used. I was dealing with an ongoing issue for the better part of two months and have had multiple techs out to look with no solution. Barry comes out, within 45 minutes, and gets it knocked out within an hour. 10/10 would recommend Barry and Roto-Rooter

Review 62 (2024-08-11 - Rating: 5)
Great work from James. He was very prompt and provided great service with the water heater replacement. He went out of his way to fix a potential CO leak problem.

Review 63 (2024-08-25 - Rating: 5)
Mark was great! Arrived within 2 hours, even left to get a different part and returned. He was working on the issue well into the night, and when it couldn’t be fixed, he returned the next morning to complete the job.

Review 64 (2024-08-17 - Rating: 5)
Mark came out and diagnosed our drain line to fine the contractors had clogged it with wrappers and old debris. He was very professional and detailed in removing the blockage. Would highly recommend

Review 65 (2024-08-03 - Rating: 5)
James was super helpful and went above and beyond to answer and questions I had. In addition to fixing a clog he offered plenty of advice on what to look out for with all plumbing related appliances and what preventative maintenance I could do to make sure everything runs smoothly.

Review 66 (2024-10-22 - Rating: 5)
Roto-Rooter did an amazing job in my home! Jude Gonzales was the gentleman that completed the installation. He was very professional, answered all of my questions, and explained my options.

Review 67 (2024-07-02 - Rating: 5)
We were a priority call, with no warning, our water heater started leaking, and water started coming out of living room ceiling. Luckily, I was home and stopped it quickly! Paul Miller, Jose & Jesus were on the scene quickly. They worked hard to get old water heater out, and even found issues from the previous installer that they also addressed and brought up to code. Returned following morning as promised, and replaced the pressure valve which was starting to fail. (Third time to replace - thanks Pflugerville!). Team was professional, hard working, and did a great job! Thank you!

Review 68 (2024-10-18 - Rating: 5)
I called Roto-Rooter Plumbing & Water Cleanup at 1:26 p.m. on a Friday and they said a technician would be out in 1 hour. Bradley showed up on time. Bradley was kind, courteous, friendly, and made you feel comfortable. Bradley was absolutely amazing, and so easy to talk to. Bradley installed my new kitchen faucet, and repaired my running toilet. I always use Roto-Rooter Plumbing & Water Cleanup, and I will request Bradley in the future, because he is extremely professional, and did such an amazing job. Bradley and Roto-Rooter Plumbing & Water Cleanup deserve wayyyyyyy more than 5 stars for being soooooo amazing. I am so happy to get this work done with Bradley today. Thank you Bradley for a job well done. Bradley, they are so lucky to have you on the Roto-Rooter Plumbing & Water Cleanup Team!!!! Thanks again, Bradley.

Review 69 (2024-06-13 - Rating: 5)
Really good experience with Roto-Rooter, we had Barry come out to us and he was great. He took time to explain the problem we were having with our pipes, he fixed it and he then offered advice on how to prevent it from happening again. He was professional, friendly and if we ever need a plumber again we will definitely be calling Barry.

Review 70 (2024-07-07 - Rating: 5)
Mark was Awesome!! Quick to assess and got right to work. I’m a DIYer and he explained what he was doing and told me some tips/tricks. Very professional. I’ll ask for him again whenever I get stuck on my own projects. Heck I think I’ll just have him replace the rest of my faucets when I’m ready. Yes he’s that good, quick, professional and reasonable $$.

Review 71 (2024-08-08 - Rating: 5)
Mark did an outstanding job. Incredibly responsive, effective in completing the task to a high level and efficiently. I would have no hesitation in recommending Roto-Rooter and Mark again. Many thanks.

Review 72 (2024-07-10 - Rating: 5)
Our plumbing experience with Barry at Roto Rooter was wonderful. Barry fixed our pipe problem in a timely manner and was incredibly kind and knowledgeable. Prices were great and great customer service. We will certainly be calling back for future needs. Thanks Barry!!!

Review 73 (2024-07-08 - Rating: 5)
Barry came the same day and was super helpful in not only fixing our problem, but also teaching us how to maintain our drains going forward to keep everything nice and clean.Highly recommend! He’s a really nice person!

Review 74 (2024-09-07 - Rating: 5)
Rotorooter responded to my request immediately and a real person answers the call all the time. Our bathroom sink was clogged and drain blocked by a/c condensate.Barry Livingston came, cleaned the drain with a snake, kept the area clean and also helped clean the shower head and other drains in the kitchen. He also explained how to keep it clean with a preventative measures and gave a gallon of proprietary drain cleaner.The charges were reasonable for two hours of work. I will call Rotorooters again if I have any plumbing issues.

Review 75 (2024-10-31 - Rating: 5)
Phillip was very helpful, knowledgeable, kind and professional! He came same-day and resolved the plumbing issue promptly. Thanks Roto-Rooter!

Review 76 (2024-07-06 - Rating: 5)
Called Roto-Rooter at 10 on a Saturday and Barry was out within an hour. He diagnosed our drain issue quickly and got us taken care of in time for a late breakfast. Barry gave us great service and would definitely recommend.

Review 77 (2024-10-25 - Rating: 5)
James H was excellent. James troubleshoot the issue right away and completed the job within an hour. James is an asset at Roto- Rooter. Thank you James.

Review 78 (2024-07-02 - Rating: 5)
We have used roto rooter in the past and needed them again for a new project. They never disappoint us. Marla knows her stuff and is extremely thorough. Their demo team is also super efficient.We have been happy with them in both experiences. 😊

Review 79 (2024-08-12 - Rating: 5)
Brian came out on a Saturday evening, was able to clear our kitchen drain and get us back to normal same day. Great, friendly service.

Review 80 (2024-08-25 - Rating: 5)
Another excellent visit, this time with Colton who came to look over a slow flushing toilet.He was so helpful with all of my questions with my current and previous plumbing issues and how we can resolve those issues quickly and as cost efficiently as possible!We appreciate the excellent service and skill that we have with every visit this far!

Review 81 (2024-07-08 - Rating: 5)
Mark was professional, he explained everything and then replaced our shower cartridge and faucet. He also cleaned up his work space. He seemed to know what he is doing and is corteous and understanding. He showed respect and seemed to genuinely care. Thank you for your service.

Review 82 (2024-10-19 - Rating: 5)
James did an exceptional job diagnosing our problem with our garbage disposal not working and was so thoughtful that he also reported to me that we were having a leak from our kitchen sink. In addition he also checked the drains to make sure they weren’t also clogged and arranged to have a remediation team come to evaluate if there is water damage to our kitchen cabinet.

Review 83 (2024-10-22 - Rating: 5)
Very friendly and didn’t feel pressured. Very professional and very satisfied with the two jobs performed. The two service members Jose and Jesus worked as a team. Thank you!

Review 84 (2024-10-17 - Rating: 5)
Barry provided the best service. He cleared 2 lines that was full of grout. 2 other companies could not get the job done. Highly recommend!

Review 85 (2024-08-02 - Rating: 5)
Barry was detail oriented and made quick work of our clogged drain. Also, gave us great advice on how to keep our drains running smooth for years to come.

Review 86 (2024-06-20 - Rating: 5)
Matthew, Parker, Jacob, Dave, Andres, Alexis, Marla and Chad have been the best serviceman we have ever dealt with at Roto-Rooter! We are just blown away with the professionalism you all have shown! As our home has been essentially gutted due to water leaking into our kitchen and further down the front of our home, they were quick with their response times, very informative, respectful and kept us in the loop throughout the entire process of fixing the issues. They were all here from sun up til sun down for days and we sincerely appreciate all of you for helping our family!

Review 87 (2024-07-04 - Rating: 5)
Great experience. Outside pipe to the house broke on July 4. Jose and Jesus arrived and were pleasant, quick, and professional. Job done and water restored in just a couple hours. Thanks for saving our 4th of July Roto-Rooter!

Review 88 (2024-08-09 - Rating: 5)
Oscar was fast, professional, and knowledgeable about our situation. He took the time to show us all the plumbing routes/touchpoints so that we understood. He also recommended some preventative maintenence to avoid this in the future.

Review 89 (2024-10-19 - Rating: 5)
Thomas did an excellent outside faucet repair. He was prompt, quick, and efficient. He had the part needed which was a perfect solution.

Review 90 (2024-07-20 - Rating: 5)
Barry was on time, professional, and incredibly personable. Most importantly he was able to quickly identify and fix the problem! Would highly recommend anyone needing plumbing help to give him a call.

Review 91 (2024-10-02 - Rating: 5)
I was desperate for a plumber to come out and take my bathroom faucets out because Im getting countertops installed tomorrow. Thomas came within 25 min and took the faucets out. I am SO thrilled with the timing and his work!! Thank you again!

Review 92 (2024-08-26 - Rating: 5)
Patrick was super efficient, friendly, explained everything so clearly, and was quick to solve my issues! I couldn’t be happier with the prompt service! Thanks Patrick for being awesome!!

Review 93 (2024-11-04 - Rating: 5)
Showed up within 30 minutes of my first call. polite and professional and cleared the drain quickly. was in and out of the house within 45 minutes. great stuff.

Review 94 (2024-10-28 - Rating: 5)
My shower broke on a Sunday and James Ho came out within two hours and fixed it. He was friendly, knowledgable and went above and beyond.

Review 95 (2024-10-12 - Rating: 5)
Excellent service by Barry and Grant today for my plumbing issue. They were very friendly and knowledgeable and answered any questions I had during their work. Thank you guys.

Review 96 (2024-07-27 - Rating: 5)
Bradley was amazing! Fast and efficient and explained everything so i could understand what the issues were! Toilet works perfect and will be using this company and hopefully Bradley as my technician again!

Review 97 (2024-08-05 - Rating: 5)
Elvis was timely & professional. He suggested best course of action, which I am following. Kudos to RR. They have a gem of a team.

Review 98 (2024-06-29 - Rating: 5)
Barry was very prompt and professional in solving our emergency drain clog issue. He offered advice on how to prevent future clogs. My wife and I highly recommend Roto-Rooter Plumbing. Fantastic experience!

Review 99 (2024-07-22 - Rating: 5)
I had a clogged sink, made an appointment for that day and Barry was out within the hour! Great service, thorough cleaning and explanation! Barry even helped with my water heater temperature.

Review 100 (2024-08-19 - Rating: 5)
Barry it was a pleasure to speak with you. Barry got right to the problem and even offered his card incase we had any issues. If I ever need plumbing work I will definitely be calling. Thank you again for all your help.

Review 101 (2024-08-07 - Rating: 5)
Was prompt, excellent service, extremely knowledgeable, cleaned up everything, and provided maintenance options to prevent future blockages. Fixed the problem fully when others had only partially fixed them.Barry was extremely helpful and friendly.

Review 102 (2024-08-19 - Rating: 5)
We had a plumbing issue and Barry came and took care of our issue. Barry was knowledgeable and professional. We recommend Barry and will gladly welcome him back. Thank you

Review 103 (2024-06-06 - Rating: 5)
Canon was our plumber and he was highly professional and efficient. He was fast, friendly, and efficient. I greatly appreciated his professionalism. I discussed another project with him and intend to specifically ask for him soon to help us with that. Thank you for your help and service.

Review 104 (2024-05-19 - Rating: 5)
I had a backup and was able to get same day service. Mark was professional, and was able to clear our drain quickly and even provided some tips to help with maintenance going forward. Work has a warranty as well which is fantastic. Highly recommend, we had a great experience!

Review 105 (2024-06-18 - Rating: 5)
I had a clogged kitchen sink. I called a plumber (not from Royo Rooters) and he couldn’t unglog it and still charged me full price for it, which was totally unfair. Marc from Roto Rooters came and worked so hard on it and ended up solving my problem! He was very nice and professional and didn’t try to make me pay an arm and a leg! I called him a second time a year later and asked for him specifically as he already knew the issue and he came after his regular work shift to accommodate me. I’m so thankful for him and for the receptionist who made it possible. Definitely recommend this company and Marc in particular!

Review 106 (2024-07-22 - Rating: 5)
Service tech was very knowledgeable and took the time to explain the ins and outs of clearing out some landscaping drainage that was clogged. The job was completed thoroughly and he took the time to demonstrate it was properly functioning. It was expensive but I am satisfied.

Review 107 (2024-06-09 - Rating: 5)
I called dispatch for a same day appointment and they answered quickly and professionally. Got lucky and there was a specialist who was available same day within hours.Mark, the specialist, texted me for confirmation of the appointment and got to the site to find that my issue for the renter was a battery problem (automatic faucet). He quickly fixed it and called me to update me letting me know it was a simple fix and it would be at no charge!I would highly recommend this company as well as Mark, 5 stars for service, communication, and professionalism. Thank you!

Review 108 (2024-09-02 - Rating: 5)
They were great even on a holiday weekend!!! Friendly, timely, cleaned up after they were done. Cleared a bathroom drain. Mark was great.

Review 109 (2024-10-19 - Rating: 5)
The job was done expeditiously. Canon the technician was able to find the source, put in new piping and left me to continue my evening stress free.

Review 110 (2024-10-29 - Rating: 5)
Mark was friendly and helpful. He made sure all my questions were answered. I was very pleased with the level of service we received.

Review 111 (2024-06-03 - Rating: 5)
You never wanna have to call a plumber on a Sunday. But we were really happy with the job that Mark did. It was quick and responsive and affordable, considering what our previous experiences with emergency plumbing. Again, Mark did a great job and I won’t be searching before I make the call if something like this happens again.

Review 112 (2024-08-24 - Rating: 5)
Patrick was an awesome technician, great attitude and incredibly helpful. Took care of our drain issues and even helped educate on maintenance of the system.

Review 113 (2024-07-30 - Rating: 5)
Bradley came out around 1 PM on Sunday. He worked on connecting our water heater, and fixed the copper pipes that were leaking. He was kind, prompt, and let us know what he was doing. I would recommend them (Roto Roort Plumbing) for any work with plumbing or water clean up.C & L Perez Ranch

Review 114 (2024-08-12 - Rating: 5)
Marla was terrific…she made this whole water damage experience bearable. I’d definitely recommend her and her Roto Rooter team to everyone needing first rate professional help!

Review 115 (2024-06-09 - Rating: 5)
Mark with Rotorooter was punctual with short notice on a Saturday. He was incredibly professional, lighthearted and helpful during a stressful time with plumbing problems at my mother’s. Thank you so much for being so informative and answering all my questions with no rushed feelings. This was a WAY better experience than anticipated.

Review 116 (2024-11-22 - Rating: 5)
Canon and Jude were great at fixing the leak in my home. Professional and knowledgeable.

Review 117 (2024-10-12 - Rating: 5)
Mark was great. Prompt, fast, and a great communicator. Quickly diagnosed the problem, fixed it, and tested the solution. 10/10 would recommend

Review 118 (2024-11-14 - Rating: 5)
Jude Nate Elvis were very professional quick and well knowing people I would recommend this company to anyone in need of plumbing services in Austin

Review 119 (2024-07-31 - Rating: 5)
I had serious but subtle water leak first detected in a closet carpet floor, sides seems to be dry, call one after other two so-called reputed plumbing companies, they charged me hefty diagnostic fees but all the diagnosed is that I have slab leak, that’s it.To find where it is and where the root source, I will have to pay another humongous amount.Called a general contractor friend, in 15 minutes, he said he leak is coming from this bathroom, period.Then I called, fortunately, this time, Roto Rooter, a which I should have called first time, technician Mark D. came, told him what we know, he found the source of the leak in less than 30 minutes, yes, it was Slab leak, from hot water pipe, he even, found which hot water and asked to call Roto-Rooter again, because those other experts will be able to track the leaking pipe down to the root, cut it, seal it, for leak to stop, later, I can work with them for bypass.So then , the experts from Roto-Rooter names Jose Rodriguez and Jesus Mendoza came, they looked the issue and heard the history, gave me a very very precise steps and cost to locate and seal the pipe and cost to bypass it, every thing was not only reasonable but no gimmicks, other companies had gimmicks, almost like open ended cost, like first day cost is $1980, each additional day is $1500 etc, very hard to say what your cost will be but with Roto-Rooter Jose and Jesus, all was crystal clear, I had them find the offending pipe and seal it permanently, fortunately for me, it will affect only a half bathroom for hot water, I can take my time for bypass fix.I was extremely satisfied with Jose and Jesus’s professional work, ethics, like we here to fix your problem for reasonable cost, not to milk money from the troubled home owner, I sincerely loved that.My parents used to say, if you do not have anything good to say about any body then do not say anything, so I will not mentioned those other companies.Jose Rodriguez and Jesus Mendoza, God bless you.

Review 120 (2024-06-12 - Rating: 4)
The technician was good very thorough with every step when replacing the water heater. Getting help with financing was a little trying, but got it completed. Overall a great company to get service work completed.

Review 121 (2024-11-15 - Rating: 5)
Response was so prompt. Very knowledgeable and attentive. Concerned about providing great service and restoring water as quickly as possible. Highly recommend!

Review 122 (2024-04-18 - Rating: 5)
Had a toilet installed a few months back by Roto-Rooter, and it busted loose because of an old flange. Oscar and Jeff came out to take a look and fixed everything for us free of charge. Great service, no fuss. I’m very grateful!

Review 123 (2024-08-01 - Rating: 5)
James and Bradley were super awesome. I had them install 2 dishwashers on the same day. Very courteous and skilled at what they do.

Review 124 (2024-07-08 - Rating: 5)
Barry was amazing! He came in quickly and addressed our issues with our sink drain. Solved the problem quickly and taught us how to keep the problem from happening. Highly recommend!

Review 125 (2024-07-02 - Rating: 5)
Patrick was great! Super professional, quickly and efficiently diagnosed our problem, answered all of our questions and showed us exactly what was wrong with our drain. Overall excellent experience!

Review 126 (2024-07-23 - Rating: 5)
Larry and James did a great job quickly resolving our washing machine problem. They also were able to complete an unexpected add-on of flushing my tankless water heater. Thanks guys!

Review 127 (2024-06-22 - Rating: 5)
We were very pleased with Roto-Rooter. We had a couple of drains that were backing up that needed attention. The Roto-Rooter tech (Barry) was very professional, diagnosed the issue quickly and got everything in working order. He also educated me how to stay ahead of the problem in the future. I highly recommend Roto-Rooter.

Review 128 (2024-06-19 - Rating: 5)
Servicemen Phillip got to my home about 30 minutes after I called RotoRooters office. Phillip thoroughly explained their services and pricing. He did an excellent job of clearing the pipe, which was clogged with a grease buildup. I will definitely call RotoRooter in the future for any plumbing issues.

Review 129 (2024-04-03 - Rating: 5)
Ryan and his team spent over 9 hours at my house yesterday installing my new water system - they ran into multiple issues but refused to give up until my kids and I had safe drinking water! Ryan was incredibly knowledgeable from start to finish - from the testing of my water and showing me all the things wrong with it and how we would benefit greatly from their systems, down to the financing options available and the install itself. All of the guys were very friendly, professional and definitely have customer service as their top priority. I cannot thank them enough for all the hard work they did yesterday to get us up and running and Ryan will be the only person I recommend for water systems going forward! I can guarantee you that you won’t be disappointed with him, his team and their level of knowledge and professionalism. You guys are all rockstars!!

Review 130 (2024-07-09 - Rating: 5)
Roto-Rooter, and Canon specifically, provided great service! Canon was friendly, informative, and highly efficient. Will definitely be requesting him for any future needs we may have!

Review 131 (2024-04-26 - Rating: 5)
My Technician (Mark) was great. He gave me a clean run down of my plumbing situation and helpful solutions. Also, he offered lots of information into the particular methods he was employing and what said methods would keep my plumbing safe. I was satisfied with his work and dedication to resolve my issues. I would highly recommend Mark and encourage anyone to use Roto Rooter.

Review 132 (2024-10-30 - Rating: 5)
I trust this company, especially Mr. Jesus and Jose for their excellent service and knowledge what things happened to my water.

Review 133 (2024-05-16 - Rating: 5)
Amazing service! Quick with same day appointment scheduling and prompt with ETA updates + arrival at expected time, excellent communication with the company and service specialist Elvis, fair and reasonable pricing. Will recommend and use again in the future for any needs.

Review 134 (2024-06-10 - Rating: 5)
Barry was amazing! Fixed our issue but also gave us terrific advice on preventive steps we can take. Super knowledgeable and a pleasure to have in our home. Highly recommended.

Review 135 (2024-06-27 - Rating: 5)
Jesus and Jose were extremely professional. They came within estimated PTA to coming out to my house and solved my problem with a leak within an hour. They did not give me the run around in terms of pricing. Highly recommend!

Review 136 (2024-07-22 - Rating: 5)
Great experience. Barry thoughtfully explained everything and did a very thorough job. I will definitely use Roto Rooter again!

Review 137 (2024-10-25 - Rating: 5)
Our technician Jose was very friendly and found and fixed our water main leak quickly. We will use him again, thanks!

Review 138 (2024-05-01 - Rating: 5)
Mark Dopieralski is one of the most honest gentlemen. I asked him to check the work of a contractor plumber and instead of bashing him (which I expected a little).he let me know that the work he was doing was legit and restored confidence for me. He also helped me troubleshoot an issue with the overflow drain in our bathtub. Also, he gave me some great recommendations such as a resurfacing of our iron pipe which I have asked him for a quote. Thanks Mark!!!!

Review 139 (2024-05-21 - Rating: 5)
Barry L. was prompt ,courteous, friendly, did his job well and was just overall very efficient. He was very friendly and made sure everything was cleaned up before he left. Would call Roto Rooter again if needed . .

Review 140 (2024-05-08 - Rating: 5)
Mark was extremely helpful and polite. He listen to what I wanted and went out of his way to do it. When not possible he gave me other options. We discussed it , and came to the best solution for my plumbing set up. Five stars is not enough I will give him 10 stars . Very satisfied with his work. Thank you Mark.

Review 141 (2024-05-12 - Rating: 5)
The moment Barry from Rotor Rooter Plumbing came in and explained how he could help and for the amount; we knew God had blessed us with an honest company. It only got better fromthere when three more plumbers came to help without extra cost. We had paid extra for no results from Reliant and Radiant saw the small roots and said we had to go elsewhere. They didn’t do that type of work. Rotor Rooter does it all for no extra charge plus they offer installment payments. Praise God.Rotor Rooter is the only company anyone should call for ANY type of plumbing needs.

Review 142 (2024-10-30 - Rating: 5)
Absolutely professional. Both service and install were great. Will be returning back for a water softener install.

Review 143 (2024-05-08 - Rating: 5)
I appreciate the fast appearance that RR showed in coming to our house after a cracked toilet bowl flooded our house in the middle of the night and early morning. Matt came looked at me damaged did an assessment and gave us his cell to call him back directly when we had all of the supplies needed. He was very honest and trustworthy.

Review 144 (2024-05-20 - Rating: 5)
Larry and Cannon were both very friendly and professional; they explained things very well, were very punctual, worked very hard, and made sure everything was working perfectly before they left. We really appreciate their hard work and expertise, and the experience makes us glad we went with Roto-Rooter!

Review 145 (2023-11-23 - Rating: 5)
Patrick was very courteous and respectful of my home. He had the shoe booties and was careful of my floors.He was very informative when we had questions regarding our issue and for future services if needed.I really appreciated how he took the time to explain everything to us and how quickly he was able to fix the problem. I will definitely be using this company again for any future plumbing issues I may have (hopefully we wont have any) but its good to know there are companies out there that still have great customer service. Thanks again Patrick.

Review 146 (2024-10-22 - Rating: 5)
Jose and Jesus were absolutely amazing - they explained everything with wonderful professionalism. Cant thank them enough for their hard work.

Review 147 (2024-07-23 - Rating: 5)
Great service! Canon was prompt and very professional. Highly recommend and will use again for all our plumbing needs.

Review 148 (2024-06-01 - Rating: 5)
James did a fantastic job fixing the water heater in my home. He was very professionally, knowledgeable, and courteous . Went above and beyond in getting it fixed. Would highly recommend friends and family. Thank you James!

Review 149 (2024-06-26 - Rating: 5)
I called Strand because I’ve done business with them in the past but the 1st was unable to unclog the bathroom sink and still demanded payment for his efforts. They sent out another guy who just about doubled the quote and was not able to guarantee that he’ll be able to unclog the sink. So I called Roto-Rooter, Barry who is a very friendly guy was able to unclog the sink. Thanks Barry!

Review 150 (2024-05-01 - Rating: 5)
I was pleasantly surprised to get a same day appointment. Plumber Mark showed up at scheduled time. He was very attentive and professional. He determined my dishwasher was leaking and charged me nothing for his diagnosis. I will definitely continue to use Roto-Rooter in the future.

Review 151 (2024-06-29 - Rating: 5)
Mark did a great job. He explained the water heater issue and addressed it in a quick manner. He also did a good job of explaining what happened and what to do in the future.

Review 152 (2024-08-05 - Rating: 5)
Roto -Rooter came within a hour of calling reasonable cost and very knowledgeable plumber Jesus did a excellent job highly recommended

Review 153 (2024-01-31 - Rating: 4)
The service was 5 star. Mark was outstanding! He was kind, patient and knowledgeable. He took the time to explain everything so that I could understand it. I was running late to meet him because of traffic. I wasn’t sure he’d still be there when I arrived because the dispatcher informed me that she would notify the technician that I was running late. She told me: “I’ll let the technician know and see if he wants to wait”. He waited. Much appreciated. Thank you Mark.The COST is 4 star.. I haven’t had plumbing repairs in a bit so maybe it’s the rate but geez. $550.00 for slightly less than 1.5 hours of work. And that was with a discount. Thank you.

Review 154 (2024-04-04 - Rating: 5)
Exceptional repair work and customer service from James and Matt. I can’t recommend them highly enough - they diagnosed and resolved the issue extremely efficiently. I also loved how transparent they were throughout the process - I never felt in the dark or worried about the work being done or what I was being quoted. They made sure I was informed along the way, which led to an excellent experience overall. Thanks again guys!

Review 155 (2024-03-26 - Rating: 5)
Technician was at our home within an hour of my call. And this was on a Sunday! No fee to come out! Was very polite and knowledgeable. Very professional. We will definitely be using them again for any of our plumbing needs. Thank you so much for saving the day Roto-Rooter!!!!!

Review 156 (2024-05-01 - Rating: 5)
Our kitchen sink backed up and they had immediate service and confirmed the appointment to a time that worked best for me. Loved how quick the appointment was confirmed. Our tech Phillip was knowledgeable and quick to fix the problem!

Review 157 (2024-04-09 - Rating: 5)
Barry came to our office to Rescue us from a stopped up sewer main. He was so courteous and helpful. He kept me updated every step of the way, and went out of his way to make sure everything was working properly before he left. Barry was so wonderful to work with and didnt try to give us the hard sell on things we really didnt need. Barry is the man!

Review 158 (2024-04-27 - Rating: 5)
Patrick was very professional, honest, and patient… especially with all the questions I was throwing at him! We’ve had experience in the past with another company but the service we received today was a different level of customer service/care. I highly recommend this company and Patrick for your plumbing needs.

Review 159 (2024-10-13 - Rating: 5)
Mark knew exactly what to do to solve my problem. He was kind and professional. I highly recommend Roto Rooter.

Review 160 (2024-03-16 - Rating: 5)
Fantastic service today by Oscar! Arrived promptly, explained everything and quickly resolved the issue. Oscar was very personable and a real professional. Will definitely keep his card and ask for him personally if we need Roto-Rooter’s service. Thanks for taking care of us on a Saturday!

Review 161 (2024-07-16 - Rating: 5)
Excellent customer service, staff were professional were able to accommodate and respond quicklyto text/calls. Alex was very helpful in explaining everything from top to bottom. Would recommend to anyone.

Review 162 (2024-06-06 - Rating: 5)
Oscar saved the day! Our tenants left a plumbing nightmare in the bathrooms but Oscar tackled the mess with professionalism and a can-do attitude. We’re very grateful for his prompt device and expertise.

Review 163 (2024-04-16 - Rating: 5)
I had some issues with a shower leak and Ronnie from Roto-Rooter came out and quickly diagnosed my issue. He gave me a thorough explanation of my options and fixed the leak. I’m very satisfied with the quick and friendly service the Roto-Rooter team provided and I highly recommend!

Review 164 (2024-04-06 - Rating: 5)
Our drains weren’t draining and we called Roto-Rotor. We had Oscar at our front door within 2 hours of our call. He was friendly and quickly cleared the clog in our pipe. He made sure our questions were answered and everything was draining well before he left. We’ve used Roto-Rotor to rescue my Uncle’s backed up drain. They’re our definite our go to for emergencies. We will be giving them a call for any future plumbing needs. Great job Oscar!

Review 165 (2024-03-03 - Rating: 5)
Mark was quick and efficient. He made a frustrating situation better, and on a Sunday! He did present the $99 service charge off the bill as getting a deal vs part of the process...but, honestly, my frustration about that/cost is with my landlord, not Mark or RotoRooter! Mark was helpful, explained things thoroughly, and arrived announced, on time, and professionally. My water heater is now working and I can shower after moving = happy customer!

Review 166 (2024-03-20 - Rating: 5)
Had a house full of company when one of the toilets plugged. The call to Roto Rooter on Saturday morning was answered and service was scheduled. The response was almost immediate with the service agent being at the residence within the hour. Serviceman was polite, clean and very respectful of my home.Problem was resolved within 30 minutes, thanks to Roto Rooter.Great job.

Review 167 (2024-08-03 - Rating: 5)
Amazing and quick service responding to our call. James was so polite and professional, as well as being efficient and informative. All around great service!

Review 168 (2024-05-18 - Rating: 5)
James came out and helped us troubleshoot an issue. He was super and very professional. I do want to add they were able to come out the same day I called, which I did not expect. I would 100% call them again.

Review 169 (2024-05-14 - Rating: 5)
Had a kitchen sink drain issue where the water wouldn’t go away, water just kept rising.Tried YouTube, plunging, drano, mister plumber…nothing was working.Called RotoRooter and they quickly scheduled my service right away.Elvis came to our home, was very polite, professional, and punctual.He walked me through the steps he had to take and explained his process thoroughly. Very patient, not a pushy plumber trying to upsell, just a genuine good human.He’s very knowledgeable, you could tell he just wanted to fix the problem. He also guaranteed his work, something not everyone does.He cleaned up after, we will only be using their services from now on.5 stars Elvis, get this man a raise!

Review 170 (2024-06-18 - Rating: 5)
Technician arrived within 3 hours of calling. Very courteous and work shoe covers without having to ask. Finished quickly in 20 minutes.

Review 171 (2024-04-21 - Rating: 5)
Definitely five star +. I received a call that Elvis was on his way. He arrived in a timely manner. He was kind and courteous. He fully explained pricing and process. Obviously I hope not to need this type of service again for a good long while but if I do Id definitely feel confident to have Elvis back again.

Review 172 (2024-08-13 - Rating: 5)
Jesus and Jose were very quick at finding the location of our leak and rerouting our pipes to perfection and cleaned up after themselves very well! 5 stars Jose and Jesus!

Review 173 (2024-11-09 - Rating: 5)
Fast and conscientious service. Bradley was very thorough and went the extra mile on the repair.

Review 174 (2024-05-14 - Rating: 5)
I highly recommend Barry and Roto-Rooter Plumbing and Water Cleanup for all of your plumbing needs. To say I was blown away by their service would be an understatement... In fact, I wish there was a 100 star option available to me for this review, because they truly deserve every golden accolade & more! When my elderly father called me in a panic over a plumbing emergency, I too felt quite nervous about how to best help him. Thankfully, Barry was able to literally save the day! Barry understood the urgency of our issue, and promptly made himself available to us in our time of need. Barrys knowledge & expertise were evident from the first conversation, and continued forward until well after the job has completed. Barry was also empathetic, courteous, friendly, and professional. As a Texas REALTOR® & Broker, I have worked with countless plumbers across my 9.5 year span in the biz. Barry & Roto Rooter have raised the bar for their entire industry, and I cannot wait to my friends, family, and future clients to them. Barry was able to remedy a very scary situation with grace & ease, and I am forever grateful for his service. From my whole heart, I want to thank Barry & Roto Rooter for saving the day!

Review 175 (2024-08-25 - Rating: 5)
Elvis was quick and responsive, and got the job taken care within an hour of arriving. Great experience overall!

Review 176 (2024-04-01 - Rating: 5)
Ronnie came over this morning to look at some issues we had replacing a sink faucet. We wanted to make sure everything was installed correctly and it wasn’t going to leak. Ronnie checked it all out and said it looked good and didn’t even chastens for the visit. He was very helpful in this whole process. Thank you!!!

Review 177 (2024-03-15 - Rating: 5)
We had a power surge from a storm and it knocked out my water heater control module -- Roto Rooter was able to get techs here within 90 minutes. Jose and Jesus quickly did some troubleshooting and got right to work. Not only did I get hot water back but they took the extra time to show me how I could potentially resolve similar issues in the further. They were professional and efficient and worth every penny. Thanks guys!

Review 178 (2024-06-06 - Rating: 5)
My tech Elvis was amazing! Very informative, kind, and sweet. I felt extremely comfortable with the work he did and all his diagnostics.

Review 179 (2024-05-12 - Rating: 5)
Super awesome experience! Our technician Elvis came on Mother’s Day and was able to identify and resolve our clogged toilet! We are definitely satisfied customers! Strongly recommend. Elvis saved the day!!!

Review 180 (2024-03-30 - Rating: 5)
Our toilets were clogged and got water everywhere. Barry came in with a great attitude, taught us a lot & did a great job. He fixed the issue quickly and I’d highly recommend him to anyone!

Review 181 (2024-10-30 - Rating: 5)
My plumber did an amazing job and was very professionalI’m totally happy!!Thank youGerald Bramlett

Review 182 (2024-03-30 - Rating: 5)
We had Barry come in today to help us with our clogged toilet disaster. Barry was AMAZING! So friendly, taught us so much, and he made this disaster end in such a great experience. 10/10 would recommend. Barry rocks!!

Review 183 (2024-02-19 - Rating: 5)
Easy to schedule. Unfortunately it was a Sunday and know harder to staff so took a little longer than I hoped but great communication and the most important part was Colton was so thorough once there. I really felt taken care of and all angles were covered. Highly recommend and will use again.

Review 184 (2024-08-10 - Rating: 5)
Barry was so helpful and knowledable. He went above and beyond in resolving our plumbing issues. Highly reccommend!!

Review 185 (2024-06-11 - Rating: 5)
The service was timely and high quality! The maintenance man came the same day we called and helped resolved our issue super fast. We will be using them again if we have another problem with our bathroom!

Review 186 (2024-04-02 - Rating: 5)
I rarely give 5 star reviews but James was by far the most courteous technician I have ever experienced. From explaining everything, to his diligence with resolving our issue, he even stopped by on Easter Sunday to get an update on our gas leak situation. I sincerely hope this man is rewarded for all of his efforts because he is not only a true professional but amazing human being! 🙏🏼

Review 187 (2024-12-14 - Rating: 5)
Great and fast service by Barry and crew. Provided all info on fix for issue and very convenient.

Review 188 (2024-05-15 - Rating: 5)
Roto-Rooter was great. They are so fast and responsive. Mark was so helpful. He explained everything that was going on and he was so fast. Having to replace a hot water heater sucks but Mark and everyone else at Roto-Rooter made the process so much easier.

Review 189 (2024-07-24 - Rating: 5)
Oscar did a great job replacing our faucet. He was quick, friendly, and knowledgeable.

Review 190 (2024-07-31 - Rating: 5)
Barry did a great job clearing our drain. He also showed us how to use enzymes to clean our cast iron pipes.

Review 191 (2024-02-24 - Rating: 5)
Bradley installed my sink and disposal. He was able to do both in one session and gave me a discount. He was quick and easy to work with. He communicated the price prior to the installation. Everything works great. No problems.

Review 192 (2024-05-05 - Rating: 5)
Had a sewer line clogged up. Called they were here within an hour. Philip did an outstanding job clearing the blockage and did it in a timely and professional manner. If I had trouble I will call them again. Outstanding customer service by the operator and by Philip.

Review 193 (2024-07-01 - Rating: 5)
Canon was very accommodating. I believe he went above and beyond to resolve my water heater problem. I appreciate that you came the day I called.

Review 194 (2023-12-22 - Rating: 5)
Roto Rooter came to our rescue at 11 PM! Barry is a great technician. He is friendly and knowledgeable. Nothing in our house was draining - luckily he saved the night. He is thorough and made sure we were taken care of before he left. 10/10 recommend Roto Rooter.

Review 195 (2023-12-27 - Rating: 5)
Barry was the technician that came out to my house, and I’ve got to say that he was amazing. He was very friendly and informative. I really got the feeling that he cared and had my best interest in mind.This job was a tough one and required many hours. I commend him for doing his best and not stopping till the job was done.I’ll always recommend Roto-Rooter because of Barry.

Review 196 (2024-08-14 - Rating: 5)
My kitchen sink wasn’t draining I called Roto Rooter to come out. Oscar came out to check out. He was very professional,courteous, and competent. I will definitely use this company again if needed.