BenjaminBL Plumbing

Located in Austin, Texas

Address: 4801 S Congress Ave, Austin, TX 78745, United States

Phone: +1 512-559-4805

Rating: 4.9

Services

Identifies as veteran-owned
On-site services
Online estimates
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-19 - Rating: 5)
Benjamin BL Plumbing has done an excellent job with my entire house over the last 8 years. Recently they did a great work helping remodel my bathrooms and coordinating with my contractor. I highly recommend Benjamin BL.

Review 2 (2024-08-22 - Rating: 5)
What a wonderful, honest, and helpful experience we had! Benjamin came over within an hour of me reaching out and offered an honest do it yourself solution to our problem with a clear explanation of what the issue was at no cost. He said that if the home solution did not work, he could come back to do the next level treatment and let me know clearly the expected cost of that. So refreshing. Would recommend them to anyone!

Review 3 (2024-08-19 - Rating: 5)
Benjamin and his staff are the most professional plumbers Ive ever worked with. They will ensure you are getting the best service and offer plenty of options to stay within a budget or keep your cost down. They replaced my hot water heater and a few other jobs around the house, at no additional cost. They take care of you and follow up several times to ensure you are satisfied with their work.

Review 4 (2024-10-07 - Rating: 5)
Came out to Rockdale tx ran a new line from the meterbox to the house! Super friendly and professional! Highly recommend!

Review 5 (2021-10-05 - Rating: 5)
Great communication with this company and everyone is very friendly and helpful. Had my toliets replaced. Wasnt sure what I needed but the company gave me different toliets options to choose from. I was happy with my choice of the toto toilet with the cyclone flush. Didnt know there was such a thing but glad I do now. If you are reading this and need a new toilet I recommend this company for their great service and this toilet for easy clean up.

Review 6 (2024-10-08 - Rating: 5)
Showed up for an emergency leak we had, acted very professional and had the job done in a timely manner! After all said and done, he picked up and left the place better than he found it! HIGHLY RECOMMEND

Review 7 (2021-09-09 - Rating: 5)
Great company and customer service! Very knowledgeable and skilled, they are happy to explain any details and answer all questions. I had them install touch faucet and glass rinser, I would say a higher skill level and they did it with ease. I look forward to using them again!

Review 8 (2024-09-27 - Rating: 5)
Extremely professional and knowledgeable team. Nothing was a surprise because every step was communicated beforehand. Left work area cleaner than it was when the job was started. Definitely recommend to family and friends.

Review 9 (2024-02-08 - Rating: 5)
Benjamin was awesome - he identified the problem with my water heater quickly and worked efficiently the next day to replace it. He was very communicative about the issue and provided info on the water heater I had never even known about. Overall 10/10 experience, enjoyed chatting with him while he worked, and would absolutely recommend his services!

Review 10 (2024-06-25 - Rating: 5)
They were very diligent and hard-working. They knew their stuff really well. They were easy to work with and Derek actually swept out my garage for me while he was waiting for his coworker to finish up a couple of things. Great job!

Review 11 (2024-04-02 - Rating: 5)
Great experience! 5th generation plumber who is super knowledgeable and proactive. He didnt just come out to fix one problem, he mentioned that our homes water pressure was too high it could break something, and then also noticed and fixed a leak all while working quickly and independently. He explains anything that we need to keep an eye on. Definitely recommend over other local Austin plumbers weve tried.

Review 12 (2024-03-20 - Rating: 5)
Benjamin just got done assessing the issue and installing a brand new Disposal in under an hour. He’s super friendly and knows what he’s talking about. This is the second huge help he’s given to us on this house. Highly recommend!

Review 13 (2023-10-13 - Rating: 5)
Great experience with BenjaminBL Plumbing!!Matthew performed yearly maintenance on the water heater and replaced one toilet.Matthew was very courteous, knowledgeable and professional. He explained things thoroughly and answered all my questions. The workmanship was excellent.Very impressed with everything about BenjaminBL from the very first service call with Emily to completion. Emily was very pleasant, polite and welcoming. A great first contact for your company!I highly recommend BenjaminBL. Fantastic customer service from start to finish!!Thanks!

Review 14 (2024-12-12 - Rating: 5)
Great work! Would use again 💯

Review 15 (2024-10-08 - Rating: 5)
Fast emergency repair. Very clean cut knowledgeable personnel. Great people. 5 stars.

Review 16 (2024-09-26 - Rating: 5)
Quick, well done work at a fair price. They were able to answer our questions about plumping issues unrelated to the visit as well.

Review 17 (2023-08-05 - Rating: 5)
Benjamin himself gave me an estimate on a water heater, and replaced two seized spigot collars!! Super quick service in under an hour, and explained everything we completed as well as answering multiple additional questions. I try to use local businesses whenever I can find them. I felt very at ease with my service and it is comforting to know I have a plumbing service in my back pocket that I trust. I have no doubt I’ll use them to replace my water heater when it’s time.

Review 18 (2021-02-19 - Rating: 5)
Benjamin is my neighbor and hes been saving the day for everyone in the complex this week as temperatures dropped below freezing. We had a pipe burst and they were able to fix it the next day. Super helpful!

Review 19 (2024-03-27 - Rating: 5)
Benjamin was great. He walked me through the issue in a way that was easy for me to understand and explain my options thoroughly. I’ve used BenjaminBL Plumbing twice now and have had back to back great experiences!

Review 20 (2021-09-15 - Rating: 5)
Profissional Company. Really helped out when needed it, on time on appointment, Great communication about the process from beginning to the end, that puts the costumer first. Really helped out couldn’t have asked for a better plumber.

Review 21 (2024-01-02 - Rating: 5)
Called in the morning for a minor gas leak identification and repair. Prompt service, tech was sent out same day and job was done by early afternoon. The tech understood the job and patiently outlined potential solutions before starting work. The tech found the leak and replaced the defective fittings. Water system was also given a courtesy check and I was able to get preliminary estimates on replacing my outdated water heater.

Review 22 (2023-06-28 - Rating: 5)
This is the 2nd time I’ve worked with Ben from BenjaminBL plumbers. He’s incredibly professional, knowledgeable and honest. Always does quick work and even helped me understand how other things in the house are working and how to maintain them. Great experience with BenjaminBL plumbing both times. Will not use any other plumbers in Austin as long as Ben and his crew are around.Thanks!

Review 23 (2022-07-29 - Rating: 5)
I had an issue with a copper pipe and didnt know what to do so I gave BenjaminBL Plumbing a call. They were extremely friendly and showed up within a couple of hours. Benjamin and Estevan were the people who helped. They used a special tool, which was fun to watch and within minutes the job was done all in the same day. Really nice guy, excellent service, highly recommend!

Review 24 (2022-11-30 - Rating: 4)
The people were friendly. I requested gas lines to be evaluated. The young man who came to the house to evaluate and give an estimate was not experienced in this situation. The job was clearly out of his area of expertise. Then the estimate was considerably higher than even full replacement cost (based on area average price per foot). It was worth the $100 evaluation fee to request that he leave. I called another plumber who provided expertise over the phone that will save hundreds (you can search for my other review). This young plumber may be great at water pipes, but thats not what I asked for.UPDATE 11.29.22: Received a call from the company, an apology, an explanation, and a refund. They were sincere in their desire to provide quality service. I appreciate their personal attention to this review and that deserves a change in rating.

Review 25 (2022-04-18 - Rating: 5)
Excellent company! Benjamin was a wonderful plumber to work with. He was straight-forward with his assessments and estimations. Everyone I worked with at the company was responsive, on time, fast, and communicative.I was having issues with a sub-par tankless water heater. Benjamin was able to assess the problem, provide a solution, order a new water heater, and have it completely installed within 2 weeks. They were very detailed and did a clean and professional job. Such service!Benjamin BL will definitely be my go-to plumber from now on. I highly recommend this company.

Review 26 (2022-09-17 - Rating: 5)
I want to thank Benjamin BL Plumbing for their amazing customer service! I called them on a Wednesday, they arrived Friday provided a reasonable estimate and completed the work within an hour! The entire process from start to finish was phenomenal! They allowed me to pay via a link at my convenience and now my tub faucet is working like new! I will be a repeat customer. Very grateful for their extraordinary service! Josh was very professional and Emily went above and beyond to ensure our needs were met. Great team work! Thank you!

Review 27 (2023-06-08 - Rating: 5)
Weve used BenjaminBL plumbing multiple times for various needs and have nothing but great things to say about our experiences. They always take care of our jobs in incredibly short timeframes. Theyre polite, professional, experienced and our go-to for plumbing needs. We also love that its a local business!

Review 28 (2022-08-12 - Rating: 5)
Benjamin BL Plumbing knew exactly how to fix the problem we had at our home. He was honest, knowledgeable and friendly. I appreciate their sense of urgency as well! Emily took our call and got us taken care of right away, she was so attentive! I highly recommend this company, they truly care and you won’t regret it!

Review 29 (2022-02-18 - Rating: 5)
I had such a great experience with Benjamin and his team I felt compelled to share. I had a leak coming from my water heater, turns out it was a water pressure issue and I didn’t need a new heater! I was so impressed with the knowledge and honesty during visit. Benjamin went over some options and concerns with me and I had him do the work the same day. It was a refreshing experience that you won’t get with your typical contractor!

Review 30 (2022-02-10 - Rating: 5)
I can’t remember how I was referred to BenjaminBL Plumbing, but I’m so glad I was. As a company, they are very responsive and friendly. We’ve had two situations now when we’ve needed a plumber, and each time we called BenjaminBL was a great experience. Benjamin is very knowledgeable, skilled, and super nice, to boot. He was quick to make repairs, explain the issue, and answer questions, including questions about a (no longer mysterious) outdoor drainage pump that was installed prior to our residency, and that no one else had a clue about. I also really appreciate that Benjamin talks with you, not at you or down to you. No one wants to have to call a plumber, but he made it a pleasant and painless experience. All around very impressed with this company and could not recommend them more highly.

Review 31 (2022-08-11 - Rating: 5)
Benjamin was very courteous and on time. Gave me all scenarios for cleaning out our drain which I appreciated. Reset our toilet as well and caulked around it-looks much better then it did before. He also provided pictures in a detailed follow up report. Loved that! We will be using again!

Review 32 (2022-09-27 - Rating: 5)
I was very nervous how much a water leak in my yard would set me back. I called BenjaminBL Plumbing and thankfully they had a cancellation for the same day and I was able to snag a spot. They came out in the quoted time frame and were very friendly and professional. Prices were very reasonable and they were able to take care of the leak the same day!I plan to use them for any plumbing issues in the future and highly recommend them to others!Thanks so much, guys! You really made the process completely painless.

Review 33 (2022-03-23 - Rating: 5)
We read the comments before calling them to perform our repairs. I have to admit I never expected to have a plumber be so kind that we enjoyed our conversations. The plumber went above and beyond what was needed. He gave us great advice for any future needs. Also, there was a part he needed and his office delivered the part to our home while he was still working. The service was incredible. FIVE STARS

Review 34 (2023-03-28 - Rating: 5)
This has to be my best experience with an in-home contractor in the 12 years that I’ve lived in Austin. The two gentlemen showed up to do a hot water heater inspection, and I could immediately tell that they were professional and knowledgeable. So much was their initial impression on me, that I did the thing that all contractors hate and I started adding on other projects. They came for a water heater installation and then I added on a toilet and garbage disposal install and a buried outdoor plumbing repair. They came back a day later and completed all four projects, even though it went from 9AM to 6:30 PM. They worked hard all day and finished a few complex issues without any hint of delay or irritation. Really unusually great service. Bravo

Review 35 (2022-07-27 - Rating: 5)
Benjamin put in a natural gas line so I could connect my BBQ pit and generator. He was very helpful in explaining everything and I just know he did the job right. No cutting corners (except for the pipe of course) I feel comfortable he did a great job. We will know for sure after the inspection next week. Hes not the cheapest, but you get what you pay for and I highly recommend him. And his helper Estivan was spot on.

Review 36 (2022-01-14 - Rating: 5)
Great service and very pro! I had roots growing into my sewer line and I had a quote from a competitor that was way over my budget. Benjamin was able to come by beat that quote and held to the price at the end of the project. They were very communicative throughout the whole process and was able to get the job done in time even during the holidays. Would highly recommend!

Review 37 (2022-12-14 - Rating: 5)
We had a plumbing leaks but didn’t know from where. Had another plumber come out to confirm that we had a leak but it was too small and he couldn’t figure out where and told us we would just have to wait for it to get worse. A neighbor recommended BenjaminBL to us so we called them for a second opinion. Benjamin himself came and found 3 small leaks using the one hole left by the previous plumber and only cut one more hole behind my fridge. The leaks were fixed quickly and problem was solved. They charged a very reasonable price and my husband was very pleased with his knowledgeability and professionalism, as well as the cost. Will definitely use them for any further plumbing issues.

Review 38 (2024-10-08 - Rating: 5)
Benjamin did a phenomenal job at getting us taken care of on a very short notice. A pipe to our water meter busted. He gave us recommendation on what we should do to fix it properly and came with the supplied and had us taken care of in no time! This is your guy. Use him for all your plumbing needs and see for yourself, youll be glad you did 😊

Review 39 (2022-07-21 - Rating: 5)
This is the third time using BenjaminBL Plumbing. Water pressure, dishwasher installation and 2 toilet installations….As long as I live in Austin, they will be my first call. Hands down without a doubt.Every time has exceeded my expectations. From the initial contact through to the delivery of services. The response times and common courtesy is next to none. Their team takes time to talk out the issues, make recommendations - without a hard sell or push. They treat their customers with respect.Benjamin and his team are kind, considerate and go above the call of duty. I would recommend them to anyone.Knowledgeable. Respectful. Professional. Going above and beyond are a few words about how I would describe my experience.I would highly recommend the team at BenjaminBL Plumbing. I was almost skeptical about the number of positive reviews but I can tell you that their team deserves all the positive feedback.

Review 40 (2024-10-09 - Rating: 5)
Cant recommend these guys enough. Ben & Mike were able to come onsite and fix my pressure issues in no time. Professional, thorough, and honest. Highly recommend using them with any plumbing needs. Thanks again y’all!

Review 41 (2022-01-04 - Rating: 5)
On 12/6/2021, I (CMP) contacted BenjaminBL LLC Plumbing Services and explained to them that my water heater was not working. Ms. Emily who was quite professional and gracious scheduled me for a next day appointment. Benjamin was prompt, on time, and listened to my plight. Let me say this, Benjamin did everything he possibly could to repair the water heater. This included contacting the manufacturer on my behalf which I also did multiple times in a 24 hour span.I made the decision and said can you get me a water heater today? Benjamin got my house up and running with a better water heater, warranties; both his companys and the manufacturer within 3 hours. Holy hot water! Ive always said you get what you pay for in this country. Benjamin and Emily are understanding, and very professional. I even called their office the next day to replace a bathroom faucet and Benjamin came out and also made sure that the new water heater was running fine. I even got a full refund from the previous water heater company as apparently there is a noted manufacturers issue. Thank you Benjamin and Emily and yes, I will be using them again for any of my plumbing needs.

Review 42 (2021-12-02 - Rating: 5)
Fast, professional and responsive. I called them yesterday afternoon and Benjamin was here the next morning. There were some line items that needed fixing (water heater, toilet, sink pipe) from the home inspection report. He gave me options and how much each option would cost. He was able to replace the water heater, fix the pipe and reinstall the toilet on the same day. The job was done in less than 4 hours. Highly recommend

Review 43 (2024-01-26 - Rating: 5)
Matt was awesome. figured out what was going on, fixed it, recommended folks to help dry out the wall for mold prevention. Professional high-quality work. Second time I have used these guys and I will call them every time plumbing stuff happens. A+

Review 44 (2021-08-18 - Rating: 5)
Benjamin did two separate repairs for us. The first one was an emergency leak late on a Sunday night. He was at our door within 20 minutes of calling him and made the repair quickly. The second set of repairs were also done quickly and professionally. He also gave me some detailed information on other plumbing issues I was having free of charge. I highly recommend Benjamin and his team, they know what they’re doing and are on time.

Review 45 (2022-07-11 - Rating: 5)
I finally found our plumber! Benjamin was not only professional, he gave a good education on plumbing systems, especially with regard to the freezing winters we have had here in Austin. Dont call anyone else; just call Benjamin. Additionally, the receptionist who answered my call, I believe it was Emily, was also quite cordial and responsive. I will definitely use them again. Highly recommend!

Review 46 (2022-01-05 - Rating: 5)
The receptionist is very professional and they were able to come for the service call promptly. The plumber was helpful, informative and responsive. He stayed all day at our place, into the night, to ensure that our problem was fixed. It was a big bill, but when there were later problems he quickly returned to rectify them and helped us out until it was fixed. Plumbing problems are no fun for anyone, but this plumber really helped us out in a friendly way. We are so grateful!

Review 47 (2022-09-01 - Rating: 5)
Benjamin was so kind and professional, not to mention he fixed our clogged toilet in under 5 minutes. I would highly recommend their service to anyone! Incredibly nice and friendly staff and amazing quality of service!

Review 48 (2022-01-12 - Rating: 5)
I had a great experience w Benjamin Plumbing and Benjamin himself. He has all the good traits you could want; friendly, knowledgeable, and conscientious. I originally had him out initially to consult on some interior issues I wanted to address. During this process, Benjamin discovered that my unit’s water shut off valve had rusted off. That became the task to do, esp after the deep freeze of 2021. He completed the job nicely, adding a redundant shut off at a pipe split. Great idea! Thank you Benjamin! HIGHLY recommended

Review 49 (2022-11-14 - Rating: 5)
We had 5 contractors come to diagnose our issue prior to Benjaminbl coming out. All the other contractors either had no idea how to diagnose/repair our tankless water heater. Benjaminbl came out and diagnoseed our issue in the first service visit and offered multiple options on repair and or replace. One week later when the parts arrived the crew came out and had our problem fixed in less than two hours. They are very professional and would recommend or work with them again.

Review 50 (2022-02-15 - Rating: 5)
Benjamin stopped out to replace our burnt out garbage disposal. He showed up on time and got the job done fast! It was great to have a knowledgeable and speedy professional get this taken care of. He was very polite and explained everything we needed to know about the parts / install. We will be using BenjaminBL Plumbing again in the future!

Review 51 (2022-07-27 - Rating: 5)
Estevan and Benjamin did a great job with the issue with my garbage disposal. They were at my house shortly after I called and fixed it quickly! Will definitely be using them in the future and recommending them!

Review 52 (2022-02-12 - Rating: 5)
I called maybe twenty different vendors and BenjaminBL was the only one that was able to come out same day. When they came, they were professional, efficient, and easy to work with. Although I hope I dont experience any further plumbing problems with my house, I look forward to working with them again in the future.

Review 53 (2021-07-28 - Rating: 5)
The plumber was very professional. He explained the problem with my old faucet and he helped me to get in touch with the makers of the old faucet to get the lifetime guarantee that was due. He went beyond the scope of his job and was friendly and courteous. I will highly recommend BenjaminBL for plumbing jobs

Review 54 (2024-06-25 - Rating: 5)
Amazing. They were prompt. Clean. Professional. Transparent. I will definitely use again.

Review 55 (2022-08-23 - Rating: 5)
Had them swap out our water heater. Benjamin walked us through all of our options, took the time to answer all my questions, and did a thorough job on the install. I would recommend them to anyone needing plumbing work to be done.

Review 56 (2022-01-19 - Rating: 5)
We will definitely start using Benjamin BL as our preferred plumber for our multi-family assets in Austin. Amazing, prompt, professional service at unheard of reasonable pricing. Finding this type of contractor with old school ethics, pride and care is invaluable in helping us service our tenants needs. Thank you Benjamin BL. Take care, Nicole

Review 57 (2024-11-15 - Rating: 5)
I had a great experience when needing my tankless water heater replaced. I will always recommend BenjaminBL Plumbing

Review 58 (2021-04-27 - Rating: 5)
This is a great company that can handle a plumbing crisis. Emmerling, Ivan, and Benjamin are a team and you can tell that they care about their work and their customers. Right away I noticed their calm professionalism and I got a glimpse inside their van, which was very organized. This team stands out for being really prepared and efficient. Also, Benjamin offered up a good idea about how to solve an issue with my master water shut off valve. They installed a new tankless water heater, and Benjamin explained to me what I need to do to protect my water heater from freeze damage in the future.

Review 59 (2021-02-26 - Rating: 5)
Very professional company!Emmerling called to confirm appointment. Ivan arrived in a timely manner.Offered suggestion on a new water heater. Affordable prices compared to other companies around Austin.Pleasure to have them in our home!!!

Review 60 (2021-11-19 - Rating: 5)
SAVED THE DAY!! I had an always-cold shower so I called them up. The phone-receptionist was super cute and nice, always a plus. The guys showed up on time and I talked them through the problem.They were very upfront about the possibility that my 1950s pipes could bust at any time, and I signed a disclaimer in case fixing my problem caused other problems in my old system. I thought it was fair of them to cover their butts, and they were super clear on that point.A bunch of stuff is whack about my plumbing which they educated me on. No other plumber has ever told me most of this stuff. I really appreciated the education and Im 98% certain they werent just drumming up business, they were genuinely educating me. Love that.They quoted some big ticket fixes I should consider and then fixed the little thing, which did the trick. Ill absolutely use them when Im ready to do the big fixes.Pricing-wise, Im guessing these guys are slightly on the higher end, but Ive learned what you get from cheapest-available in Austin Texas in 2021. Work with honourable people, yall.

Review 61 (2021-08-18 - Rating: 5)
We had a valve handle in the bathroom break off at 9pm on a Sunday causing a large leak. Hardware stores were closed as were other plumbers. I called Benjamin BL and they were on-site in less than 20 minutes and fixed it all correctly.We separately had them come out later to fix some other items. They provided quotes on each piece with a number of options and fixed everything we decided two move forward on quickly that day. Will definitely use them again for future plumbing needs!

Review 62 (2021-07-29 - Rating: 5)
Kind staff and an honest plumber. Benjamin communicated with me regularly and was transparent, professional, patient and even willing to pick up the Home Depot order. I will use Benjamin for every plumbing issue in the future. I’m so relieved to have found a trustworthy plumber who is also a super nice guy.

Review 63 (2023-05-02 - Rating: 5)
Second time I’ve used these guys for a difficult plumbing situation, and both times they have answered the call faster and with more professionalism than any other plumber I have ever used in 30 years of home ownership. I’m just going to lose everyone else’s number. These guys are great.

Review 64 (2022-07-26 - Rating: 5)
Punctual! Great installation work done in such an efficient manner. All while leaving the area spotless & visibly, untouched. I will be recommending BenjaminBL Plumbing to anyone with plumbing needs! Thank you!

Review 65 (2021-10-07 - Rating: 5)
Thanks again so much for installing my new faucet and sink! Came and installed it in short notice, very friendly, will definitely recommend to family and friends

Review 66 (2022-06-03 - Rating: 5)
What a gem of a small business! Both Emily, who scheduled us within two days, and Benjamin, the plumber/owner, were so personable and professional. Benjamin was a wealth of knowledge and quickly diagnosed and remedied our issue. So psyched to have found a new, local, dependable plumber!

Review 67 (2021-11-23 - Rating: 5)
Benjamin and Ivan did a great job of diagnosing the issues with water pressure, dripping faucet, and shower puller-upper issue. They completed everything in the same day we called. Would highly recommend

Review 68 (2022-05-31 - Rating: 5)
Had a water leak with no obvious source. BenjaminBL came out and removed my toilet. We had to have other repair work done that was outside of the plumbing scope of work. BenjaminBL came back out today to put the toilet back in place. All good. This was our first time using BenjaminBL and when and if we have more plumbing issues, we will surely call again!

Review 69 (2021-03-09 - Rating: 5)
Benjamin and Emmerling have been nothing short of fantastic in helping me and everyone Ive referred to recover from what has been a stressful couple of weeks since the great freeze of 2021. Emmerling has been outstanding in communicating with me and setting reasonable expectations in terms of timing of visits, billing, etc.Benjamin and his team have been really respectful and professional throughout, helping me to understand the issues/challenges and presenting multiple paths forward in consideration of budget, complexity, etc. Further, I feel like the pricing has been fair and that theyve been really honest in terms of helping me to prioritize what needs to get done and what is less important. As to the specific work theyve performed for me, theyve replaced both an electric tank water heater and gas tankless water heater.I havent hesitated to recommend them to several neighbors and family, all in just the last 3 weeks. I couldnt speak more highly in regards to the prompt attention and quality of the work.

Review 70 (2022-07-06 - Rating: 5)
Very honest, thorough, competent and timely. Benjamin went out of his way to make sure we understood all aspects of the job, warranty etc. Emmerling was very professional as well, everything was cleaned up and put back as good as new.

Review 71 (2022-01-07 - Rating: 5)
Ive used BenjaminBL LLC for a few services now and they always do a great shop. Responsive, quick on repair, offer a variety of options, and perform high quality work. Would recommend to anyone in need of their services

Review 72 (2021-11-01 - Rating: 5)
These guys were fantastic! Extremely knowledgeable and explained everything that they did. Very meticulous and efficient. I’ll definitely be giving them a call again if I have any plumbing issues

Review 73 (2021-12-16 - Rating: 5)
We have used Benjamin BL twice now and they are the best! They respond quickly, get the work done efficiently, and are so kind! We will definitely use them again!

Review 74 (2021-04-16 - Rating: 5)
I got several bids for a new tankless system and knew after our conversation I knew I would go with these folks as they clearly knew all the finer details compared to the competition and answered all my questions. They are not the cheapest but in a industry where you get what you pay for these people are worth every penny. Not only my new tankless system works better than ever before, the work looks amazing! I will be showing this off to everyone who comes over! Thanks again!!!

Review 75 (2022-03-28 - Rating: 5)
We had a very positive experience with Benjamin. He was prompt in answering our initial call, took care of our short-term problem, and gave us very insightful and honest information about our options to address long-term issues.

Review 76 (2021-08-18 - Rating: 5)
Not only did they take care of my problem, but they did it with professionalism and quickness! They were willing to not only come out in the evening but returned even later that night with the correct parts to fix our leak.You really don’t need to look anywhere else for your plumbing needs!!!

Review 77 (2022-02-01 - Rating: 5)
I was very happy using BenjaminBL Plumbing, and they were able to help me identify and solve for my issue. I appreciated the knowledge they shared with me regarding the problem, and how it impacts the rest of my house. I will be using BenjaminBL for all future plumbing needs!

Review 78 (2022-07-23 - Rating: 5)
They were very professional and respectful. When communicating they were very nice and cordial. Recommend them to many friends.Emily was being attentive and made it know that we rely on her.

Review 79 (2021-03-23 - Rating: 5)
5 Star service. Was without water for a week due to storm. When I contacted the company they got to me quickly and the technician Ivan was super nice, professional and worked into the late night 10pm to get me water service. I will be recommending this company to All.

Review 80 (2022-10-26 - Rating: 5)
Excellent service! Quick, efficient, and professional. This is the second time I have used their services. Benjamin and Josh are very knowledgeable and professional. I def recommended BenjaminBL Plumbing.⭐️⭐️⭐️⭐️⭐️

Review 81 (2021-03-02 - Rating: 5)
They fixed my plumbing issue that same day I called and I never had the problem again. Plus they were friendly and on reasonably priced. I would definitely use them again.

Review 82 (2022-02-24 - Rating: 5)
Very knowledgeable and kind technician. Lowest price I’ve found in South Austin for a leak inspection. Found the problem fast and gave options for repair. I would definitely use their services again.

Review 83 (2021-08-18 - Rating: 5)
Very pleased with how professional they were. Ivan was quick to find out what was wrong with my water heater and gave us a good price. Would definitely recommend!

Review 84 (2023-08-10 - Rating: 5)
Ben was super pro and easy to work with. We solved my issue quickly, will call again for any future whathaveyous.

Review 85 (2022-11-29 - Rating: 5)
Highly recommend! Benjamin came over himself and had everything taken care of in a matter of hours. Everyone is friendly and will be using them for everything moving forward.

Review 86 (2021-10-26 - Rating: 5)
Needed a fresh water and holding tank installed to a job trailer! The guys were professional and great to work with! And the office staff was exceptional!!!Will use them again for sure!!!

Review 87 (2021-02-23 - Rating: 5)
Fast, friendly & amazing service ! Got my water heater replaced to a tankless one due to last weeks issue. I love it !!! Definitely calling them again for any future plumbing issue ! 10/10

Review 88 (2022-04-13 - Rating: 5)
They explained our options for a toilet, and immediately went back and returned with the toilet we had chosen. They installed the toilet efficiently and answered any questions we had. I highly recommend them.

Review 89 (2021-10-28 - Rating: 5)
Over the years Ben has come to our home to help me with specific problems. One essential for a plumber is how to use a shovel, and he can dig ditches with finesse, and speed and lots of laughter! (Digging ghost potatoes). He is also innovative in dealing with unforseen problems as they arise, using what is at hand to eliminate (sometimes dangerous) situations. (Blowing up yellow jackets) His zest for life is always apparent, (PBT sandwiches), and I look forward to having him come soon, to install a hand held shower for me. Gma Becky

Review 90 (2022-07-25 - Rating: 5)
Talked to Christy, she was very kind and helpful! I had an amazing customer service. Will be using this service again if ever needed . Once again Christy was an AMAZING help !

Review 91 (2022-11-23 - Rating: 5)
I was either freezing my butt off or taking a shower with Satan with our old water heater, until I had this amazing company come and replace my water heater ! Now the water is just how I like it perfect timing for winter 10000/10

Review 92 (2022-05-17 - Rating: 5)
This business find was a Godsend! Very responsive, professional, good value and above all honest. I will call again if we ever have a plumping need.

Review 93 (2022-02-16 - Rating: 5)
I highly recommend this company and will definitely work with them again! They were quick to get out and perform the work, their scheduling was easy, they were professional, and their pricing seems fair.

Review 94 (2021-08-16 - Rating: 5)
They had superior customer service! He solved the issue in my kitchen in a timely manner! I appreciate his work Ethic and communication skills!

Review 95 (2024-06-04 - Rating: 5)
Best plumbing experience Ive ever had. I started out with a very frustrating situation. Leaky toilet. Then found the shutoff valve for the toilet is broken. Then found the homeowners shutoff valve to the house is broken. BenjaminBL came in, gave me a solid quote to get everything working. Work was done on time, for the price agreed upon, and they even did a follow-up visit fully covered to fix the toilet after the toilet still had issues. Customer for life.

Review 96 (2024-04-02 - Rating: 5)
Thank you for the great service Benjamin, very professional and knows whats hes doing.

Review 97 (2021-08-13 - Rating: 5)
Quick service and response. They contacted us about half an hour after sending in an inquiry. They were very friendly and did great work!

Review 98 (2021-11-16 - Rating: 5)
I chose these guys based on reviews and they did great work. Quick response, showed up on time, did good work and cleaned up. Highly recommend.

Review 99 (2021-08-19 - Rating: 5)
Thought the process was going to be long and drawn out, but a tech named Ivan came over and got the job done quick and thoroughly. Will definitely go through him again if I run into problems in the future 👍👍

Review 100 (2024-10-23 - Rating: 5)
Great company amazing people

Review 101 (2022-10-25 - Rating: 5)
This company helped me out a lot with my clogged sink! Very helpful and upfront about the pricing. Would definitely recommend!

Review 102 (2021-03-08 - Rating: 5)
Live love laugh for plumbing. I love this company its a great experience ten out of ten. Better than other companies in Austin. Great when the power went out.

Review 103 (2022-10-16 - Rating: 5)
WOW! I reveived great services from this company! They came out to muy rental property and were able to do repairs same day!

Review 104 (2022-07-25 - Rating: 5)
We had benjamin and estevan come in and check out our faucet and got the job done quickly.Would definitely reccomend.

Review 105 (2024-02-22 - Rating: 5)
Met Benjamin who owns BenjaminBL today. His crew just finished renovating the main water lines and installing new hot water heaters, and they did an INCREDIBLE job! The shower and sinks get hot instantly now and the water pressure increased dramatically from before. Benjamin himself is also a very nice, personable guy.Love that this company is veteran owned and operated. 5 STARS, highly recommend!

Review 106 (2022-01-07 - Rating: 5)
Quality service from everyone I encountered with . I’m a new home owner who had trouble finding a great company that I felt would complete the job successfully.

Review 107 (2021-03-01 - Rating: 5)
Fast and easy! Great customer service from Emmy. Ben installed my bidet in one day. Woohoo!

Review 108 (2024-01-18 - Rating: 5)
After some freezing weather, my hot water no longer worked. Called BenjaminBL and was impressed with their service from beginning to end. Emily provided a great first impression with her professionalism and friendliness. She was attentive and helped me feel less stressed about the whole ordeal. After describing my situation, she had a plumber sent out that same day.Adam arrived a couple hours later and represented the company splendidly. He quickly pointed out that my water heater was operating fine and that my issue was frozen pipes. He got to work immediately, and after several hours I had hot water again. He walked me through every step of his process and answered the many questions I had along the way. He was patient, courteous, and a pleasure to have around.I am incredibly satisfied with every aspect of the service I received. Thank you Emily and Adam! I will definitely be calling back for any future plumbing needs, as well as referring the company to others. Keep up the great work!

Review 109 (2022-07-21 - Rating: 5)
Best plumbing around you can trust I’m glad I called . I spoke to em on the phone very helpful and professional (:

Review 110 (2022-07-26 - Rating: 5)
Definitely recommend! Estevan came in and installed a sink. He was very professional.

Review 111 (2022-01-08 - Rating: 5)
Replaced my old water heater right away. It’s nice to experience honesty and responsiveness from a service company in today’s environment!

Review 112 (2022-08-08 - Rating: 5)
Excellent service and was very helpful in educating me on my plumbing issues. I highly recommend them.

Review 113 (2022-10-11 - Rating: 5)
Called them looking for help with a recent leak and they went above and beyond to help! Everyone is very friendly and they do honest work.

Review 114 (2022-10-16 - Rating: 5)
Service was great! Hey came in time and clanes up after. I was happy with their work!

Review 115 (2022-08-18 - Rating: 5)
The best! Showed up on time very professional fixed the problem would highly recommend will def use them again!

Review 116 (2024-03-27 - Rating: 5)
Highly recommend BenjaminBL Plumbing for anyone in Austin. Brian was on time, professional, and explained everything thoroughly. After a quick part replacement he made sure to review the completed work with me before heading out. Thanks Brian!

Review 117 (2022-07-26 - Rating: 5)
Estevan and Benjamin were punctual came prepared and were explaining what was wrong with the toilet will definitely recommend to family

Review 118 (2024-03-17 - Rating: 5)
Very professional and thorough. I highly recommend them.

Review 119 (2022-07-23 - Rating: 5)
These guys were great, very friendly and professional. Five stars and a thumbs up!

Review 120 (2021-04-29 - Rating: 5)
Really helped out when needed it. A type of company that puts the costumer first and more importantly puts Texas first. Really helped out when the storm hit couldn’t have asked for a better plumber.

Review 121 (2021-03-02 - Rating: 5)
Ivan was on time, friendly, professional and fixed all the problems. I can tell everyone if you need a plumber call BenjaminBL. I can say I will use BenjaminBL again.

Review 122 (2022-07-27 - Rating: 5)
I had called them for a toilet leak the had sent Estevan and assessed the problem then offered me some options for my problem

Review 123 (2022-07-27 - Rating: 5)
Estevan did an outstanding job fixing our toilet. I would definitely recommend to others.👍

Review 124 (2022-07-22 - Rating: 5)
Great visit with Ben. He explained everything to me and I became certain of the solution required. Top marks!

Review 125 (2023-07-27 - Rating: 5)
Great service, answered all my questions, extremely helpful and solved my shower problem efficiently!

Review 126 (2022-06-03 - Rating: 5)
Super friendly and professional. Benjamin is the only plumber Ill call from now on!

Review 127 (2023-09-27 - Rating: 5)
Used them twice for commercial property, very professional, clean and informative

Review 128 (2021-11-04 - Rating: 5)
This company installed my new sink and I am very happy with the work done, clean and professional

Review 129 (2022-07-26 - Rating: 5)
Very efficient, very friendly and Christy helped out and let us know we can count on BenjaminBL

Review 130 (2022-07-26 - Rating: 5)
I loved the experience with this company. The receptionist Christy was very sweet and attentive over the phone!

Review 131 (2022-07-25 - Rating: 5)
Spoke to Christy on the phone, very nice, very professional. Will definitely be using BenjaminBL again

Review 132 (2021-12-31 - Rating: 5)
Ben was on time and stayed until Texas Gas showed up. He also lit our outdoor lanterns.

Review 133 (2021-10-31 - Rating: 5)
Wonderful and professional service! If I could give 6 stars I would! Emmerling was such a huge help!!

Review 134 (2024-02-21 - Rating: 5)
Benjamin BL was great to work with for our garbage disposal replacement. They were very transparent on cost and needs, efficient on the install & came back out to fix another leak immediately. Will continue to use them for all our plumbing needs

Review 135 (2021-10-05 - Rating: 5)
Great customer service. The job was done in an efficiently timely manner. Will be coming back.

Review 136 (2022-07-26 - Rating: 5)
Would definitely recommend!! Christy was great over the phone and helped me figured it out

Review 137 (2023-11-17 - Rating: 5)
BenjaminBL is the best plumber in Austin and their owner, Benjamin, is one of the kindest people Ive met. I highly recommend that you use their services, and here is why:One morning, I was having one of the worst customer experiences of my life with a different plumber, when I decided to call around for second opinions on the leak in my home.Benjamin was able to come to my property without a trip fee and within an hour or two of calling. He immediately got to work, performed several tests, taught me everything I needed to know, and found the source of the leak. He spent several hours at my home across two days dispatching a solution and helping me navigate the water remediation and insurance process. As a first time homeowner, Benjamin was patient and generous and helped me through a moment of real worry, without ever making me feel bad for taking up his time or asking him to explain something again.Thank you, Benjamin! The next time I have a leak or plumbing issue in my home, the silver lining will be working with you again.

Review 138 (2022-07-25 - Rating: 5)
Called today to get some information and the girl Christy I spoke to was very informative and so sweet I plan to tell all my friends.

Review 139 (2023-01-05 - Rating: 5)
3rd time I’ve used this company and they are a quality company. I recommend them!!!

Review 140 (2022-07-26 - Rating: 5)
I was helped by a patient young lady by the name of Christy she answered all my questions and was so kind

Review 141 (2023-09-20 - Rating: 5)
Great experience. Worked through a challenging problem and kept great communication entire time. Very thorough. Matt, Emily, Benjamin and team were fantastic.

Review 142 (2024-03-01 - Rating: 5)
Very professional, same day service. Very happy with the result, would recommend 100%!

Review 143 (2021-10-28 - Rating: 5)
I have known this young man longer than most. Always strives to do better and know more than others.

Review 144 (2022-07-25 - Rating: 5)
Loved how professional the company is, christy was very friendly and helpful over the phone.

Review 145 (2024-04-11 - Rating: 5)
Thorough/Quality service 🙏

Review 146 (2022-01-03 - Rating: 5)
Incredibly friendly, fast response, thorough and communicative. Will use again when needed!

Review 147 (2023-06-29 - Rating: 5)
Best Plumber in Austin. Ive used a few different companies and these guys are always affordable, timely, and know what theyre doing. Highly recommend.

Review 148 (2022-07-25 - Rating: 5)
Emmerling is great. Shes very friendly and professional.

Review 149 (2021-08-08 - Rating: 5)
Ben and Ivan did a wonderful job and they were very neat.

Review 150 (2022-07-23 - Rating: 5)
Emerly was so nice, good to talk too and very professional.

Review 151 (2022-03-02 - Rating: 5)
Loved the service and recommendations. Thanks to Emily and the folks who helped with are situation.

Review 152 (2024-04-11 - Rating: 5)
Great company Adam was spectacular

Review 153 (2021-03-02 - Rating: 5)
Ivan did a really great job, emmerling answer the phone, highly recommend

Review 154 (2022-11-04 - Rating: 5)
Very Professional & Also very caring towards their customers!

Review 155 (2022-07-08 - Rating: 5)
Very professional, knowledgeable, and transparent. Would 100% recommend.

Review 156 (2021-08-14 - Rating: 5)
Great Service even came out on Saturday last minute couldn’t expect anything better

Review 157 (2022-02-22 - Rating: 5)
Came out same day as I called them. Other plumbers were telling me a week out. Had to replace the water heater. They were able to replace the water heater and install all in the same day. John was here until 8pm doing the install. It was pricey but the convenience and ability to get it done on a holiday was worth it to me. Also he talked me through how to maintain the system in the future. They seemed straight up. I will use them going forward.

Review 158 (2022-02-04 - Rating: 5)
Friendly, respectful and efficient! I am a renter and we had an issue with the upstairs bathroom dripping water from the downstairs ceiling. Benjamin came over and inspected the ceiling, figured out where the leak is coming from and installed a new shower head and faucet the next afternoon. It was super quick and painless.

Review 159 (2022-06-15 - Rating: 5)
Ben and his team are the BEST. We live in a 1940s bungalow which on occasion shows her age. When it comes to plumbing challenges, Ben has been incredibly responsive, the quality of his work is great, and the entire team is a pleasure to work with. HIGHLY Recommended. Best in Austin.

Review 160 (2022-07-26 - Rating: 5)
10/10 recommended these services, Christy was really helpful

Review 161 (2022-02-16 - Rating: 5)
Service was really courteous and professional from beginning to end, starting with the nice lady who answered my initial call. The plumber who actually came to my place was Mr. Benjamin himself, lol. He explained what he needed to do in order to repair my water heater. He made a few minor tweaks to improve overall efficiency. He also helped me with another unrelated problem while he was on site. Thanks very much!

Review 162 (2022-08-01 - Rating: 5)
Had a great experience with Benjamin and Em. Thanks for fixing my water heater and toilet. Highly recommend.

Review 163 (2021-08-13 - Rating: 5)
The service was great and they were so friendly!

Review 164 (2022-10-16 - Rating: 5)
Helped me solve a plroblem with a pressure issure I was having . They came out and gave me estimates and were not pushy.

Review 165 (2021-03-06 - Rating: 5)
BenjaminBL team has been a life saver. They were so attentive to my plumbing issue. They responded in a timely manner and were very professional. Out of all the plumbers I’ve used, these guys were the most efficient and knowledgeable!

Review 166 (2023-11-06 - Rating: 5)
Great service.

Review 167 (2021-08-15 - Rating: 5)
They are very professional kind hearted people. They care about their customers and do what they must to get the job done. I would 100% recommend them to anybody. They are efficient and dedicated to their profession.

Review 168 (2022-10-16 - Rating: 5)
Came out to help me Review a plumbing Situation, and were able to give quotes to help fix the problem. Benjamin explained everything in detail as well as provide quotes! They guy actually knew what he was Taking about! Glad i went with them!

Review 169 (2021-12-20 - Rating: 5)
During landscaping work, the main water line to my home was broken leaving me with low water pressure in my home. Benjamin came out the same day to investigate and help resolve the problem. He diagnosed the problem as debris in the interior water lines (a complicated problem). He scheduled a follow up visit the next day, Saturday, and was able to successfully use high pressure backflow to clear the water lines. After this, he cleared individual interior clogged lines and filters and replaced cartridges as needed. Throughout the process, he stayed in communication with me, invited me to shadow him as he explained what he was seeing and the options for repair, and finally walked through the entire house with me afterward to confirm everything was to my satisfaction (it was - good as new). Its taken me four years since relocating to Austin, but I finally have a great plumber to add to my go to list in case of problems!

Review 170 (2022-07-28 - Rating: 5)
I first off want to say thank you for the experience i had with this company! I will personally be referring this company to my family and friends when they are in need of plumbing service . & to the customer service representative christy, thank you for being so nice and professional and showing excellent customer service.

Review 171 (2022-07-27 - Rating: 5)
Estevan was so helpful, definitely recommend.

Review 172 (2021-08-14 - Rating: 5)
Helpful, hardworking team! Came to rescue during The Freeze of 2021. Can’t thank them enough!

Review 173 (2021-08-13 - Rating: 5)
Great service! Super knowledgeable and very efficient! Definitely recommend!

Review 174 (2022-07-27 - Rating: 5)
I was having problems with my garbage disposal, Estevan came over and checked it out and was able to replace it and do it quick and clean. Will definitely recommend in the future to friends and family.