Radiant Plumbing & Air Conditioning - Austin

Located in Austin, Texas

Address: 901 Reinli St, Austin, TX 78751, United States

Phone: +1 512-690-4935

Rating: 4.8

Services

Small Business
On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Radiant team answered my early morning urgent call quickly and assigned a technician within 30 minutes. Jeff was professional, kind, and communicated at every decision point for our repair. He went out of his way to examine other fixtures in the home and made a few notes about things to monitor in the future. Most importantly, he fixed the problematic valve quickly and gave us multiple options and price points. I highly recommend Jeff and Radiant Plumbing.

Review 2 (2024-12-30 - Rating: 5)
We had an EXCELLENT experience with Steven from Radiant. He was incredibly knowledgeable, forthcoming and straightforward, honest, very helpful and informative, wonderfully mindful and thoughtful, cordial, amazingly thorough, and absolutely professional.Steven identified each issue we were having in our system beyond the busted water heater, which we very much appreciate because it saves us headache, trouble, and money in the long term.We will be calling Radiant again, and well ask for Steven!

Review 3 (2025-01-02 - Rating: 5)
I came back from vacation and had an emergency plumbing issue, with both toilets and showers backing up. I called Radiant at 9pm on New Years Eve and a technician was at the house in 15 minutes!! I am so thankful that they were open and answered after hours or we would have been stuck in that situation for 2 days...since most places were also closed on New Years Day! Grant the technician was very friendly and professional. He was able to figure out the best, most economical fix, and we were up and running again in 30 minutes! So thankful for Radiant Plumbing and Grant!!

Review 4 (2025-01-01 - Rating: 5)
Prompt excellent diagnostics and service from Radiant. We had a hot water heater issue at my business that uses water all day long and they were able to quickly get us back up and serviced. Recommended some upgrades to our system to keep hot water flowing which I purchased and our water heat and flow has never been better!

Review 5 (2024-09-05 - Rating: 5)
Mike and David did a superb job installing a new water heater and verifying the correct psi water pressure to my home. They both went above and beyond regarding excellent customer service. Friendly and professional throughout the entire process.

Review 6 (2024-12-09 - Rating: 5)
**Edited to include my third experience on 8Dec.2024The Master plumber, David Farmer showed up on time and very quickly assessed the problem. He made excellent and logical suggestions. He asked when the system was flushed last. I said I have no idea, as Ive never done it in 10 years He said its going to have some sediment, and if the pieces are large it will clog the valve and we might have to replace the water heater. I recommend installing the larger valve and then flushing it out. I agreed to the suggested services.He answered all of my questions as he replaced the water heater valve with a higher capacity valve and flushed the system. There was quite a bit of sediment and he was careful to ensure that the job was completed properly and he also cleaned up the area. I paid and he emailed the receipt.Then he said lets check your most used faucets to make sure there is no sediment trapped there. He tried to shut off H2O to kitchen sink, but the cut off knob wasnt working. So we went outside and he cut off the main. He suggested at some point we may want to install our own water main cut off. If we use and break the City of Austin water cut off, they charge $5k to replace it. Once we were able to see the kitchen cut off it was also full of sediment. He said we needed to replace the water cutoff under the sink and he showed me the problem. I watched him do the shut off replacement and clean out and saw several more particles of sediment come out. He showed me the old connection and it was full of sediment partially blocking the water. The volume of water was vastly improved after he finished. He checked and cleaned out the master bathroom taps as well.As he was wrapping up I asked how much I owed for this additional service. He said No, no there is no extra charge. Your initial service was delayed and I want to make this right for you. I was absolutely shocked, as most service companies want to charge you just for looking at a problem with out fixing it. He was so thoughtful and thorough, which is becoming a rare thing. I was also very impressed by his professional demeanor and skill at completing the repairs. He has made me a Radiant customer for life!! I wish I could give him more than 5 stars!**EDITED to include my second experience on 7Dec.2024They really dropped the ball today. I called to schedule water heater service about 10 this morning. The girl answering the phone took all my information twice. She said I would get a morning appointment, but it could be afternoon before the tech arrives. I said no problem.Well it was 4:20 and still no technician. I called back to see what the problem was. She said we called the number on file and nobody answered. I asked what number, and she responded with my husbands number. I asked Why call that number when I was the one who called and I gave you MY phone number twice? She apologized profusely. I said I understand, but that doesnt fix my water heater.She said we would be the first service call tomorrow. So this means two days of cold showers when the weather is 40° and rainy. We will see what happens in the morning. Feeling pretty disappointed today, after my first experience with them was so stellar.FIRST Experience November 2024We had a pretty bad leak on the main water coming into the house. The pipe somehow was totally severed. Billy was extremely kind courteous, fast and professional. He did a wonderful job and we would absolutely have him back for any future problems. I highly recommend Radiant. I called them because of their cute commercials and now can happily say Im a very satisfied customer.

Review 7 (2024-12-09 - Rating: 5)
After another company lied to me about what my options were, I called Radiant for a second opinion. They came out that afternoon and diagnosed the issue and gave me several options. I chose to go with a full system replacement. The technicians showed up the next morning to install the system and they were very professional. They were very respectful and talked me through the entire process. Their work was very clean and organized. I would highly recommend Radiant. I was highly impressed with their work and professionalism.

Review 8 (2024-12-19 - Rating: 5)
I found Radiant Plumbing & Air Conditioning - Austin on Google. They had 14k review, 4.8 rating, and over 25 years in business.I called and my pleasant experience began with their intake specialist Sheka. She was friendly, informative, and handled setting an appointment up for the same day.I appreciate that they have the option of text as communication as I am often in meetings and cannot answer a call.Paul arrived as promised and he, too, was friendly and informative. He provided transparent pricing, which was really good prices, and clear explanation of approach. He also explained what he was doing during procedure for my education.He fixed my issue quickly and, luckily, with the least expensive option.I asked random plumbing questions about upgrades and other plumbing concerns. He was able to speak intelligently about other services, which Radiant provided, and offered to connect me with the right team within the company.I appreciate Radiant as a company. Employees are direct indication of a great company.My impression and opinion is that Radiant Plumbing & Air Conditioning - Austin is a great company based on services rendered, sense of urgency, pricing, and employee interactions.Try them for all of your plumbing & air conditioning needs; I plan to.

Review 9 (2024-12-24 - Rating: 5)
Busted water heater two days before Christmas. I was dreading having to deal with the process of finding someone to replace it. The entire process with Radiant was incredibly easy…too easy. I kept waiting for something to go wrong, but it never happened.The plumber Chris was incredibly professional and thorough. Showed up when he said. Did what he committed to. Flawless job! Highly recommend

Review 10 (2025-01-02 - Rating: 5)
I had a severe water leak in my front bathroom and the water ran under the wall and soaked the carpet in the back bedroom. Since it was New Years Eve, I was afraid nobody would come out to the house and fix it. David Farmer came got right to work. Not only did he fix the problem, he took the time to explain why the pipe was leaking. He was friendly and sympathetic to what I was going through. He was done in no time and I finally had running water again. He really knows his stuff and it was a pleasure having him fix the sink. I would wholeheartedly recommend him to anyone who has a plumbing problem. My experience with him was great.

Review 11 (2025-01-07 - Rating: 5)
Our technician Javier was AWESOME. He was very professional and explained all aspects of the work. We really appreciate the prompt service as well. Will definitely put Radiant on the recommend list.

Review 12 (2024-05-21 - Rating: 5)
We recently moved into a new home and immediately noticed a wet spot on the brick. Radiant came out and found two problems, a leak in the wall from a bad plumbing job from a different company, and a very bad belly sewer pipe under the house. We were so thankful for their assistance during a very difficult time. I want to give kudos to JR, Jonathan, and Matt for their expertise and guidance along the way. During a stressful time they were very calm and helped us navigate next steps. They were available to us whenever we needed them, even after hours during repairs.Also, to wrap up and correct a huge drywall hole from a plumbing repair, Tim Ferguson (aka Tim the Tool Man) saved the day! He was meticulous about his work and making sure the texture was perfect. He was clean and sealed everything up before starting work. He was so kind and walked me through all the steps he was taking. My wall looks better than it did before!Thank you Radiant. Experts in plumbing, and will definitely recommend. We hope we don’t need you for a long time but we know who to call!Adding a before picture and after of our wall being fixed like new!

Review 13 (2024-12-02 - Rating: 5)
Radiant sent assistance the day after I called on Tuesday of Thanksgiving week.Brent T. fixed my exterior plumbing leak very quickly. He was friendly and knowledgeable, just like last time he came out to address an issue. Highly recommended!

Review 14 (2025-01-07 - Rating: 5)
Our pipe busted and the kitchen was flooding at 9 PM. We were panicking as it was about freeze next morning. I called Radiant and they were the only one who sent immediate help. Our property managers still haven’t responded. Aaron Montalvo showed up. He was by far the best plumber we have had. He not only helped us calm down but took extreme ownership and fixed, cleaned and explained every thing in great detail. Aaron deserves a promotion if there is one!

Review 15 (2024-08-30 - Rating: 5)
I had an amazing experience with Radiant as a company. The communication was on point from the initial phone call all the way to the end of the service call.Preston was amazing! My water heater was leaking. He came and assessed the problem, gave recommendations based on my needs, and was quick to install what I needed! I was very impressed with how personable he was. Hes very knowledgeable, efficient, and you can tell he takes pride in his work!Because of him, Radiant will be at the top of my list for these types of emergencies. I will also be exploring their other offers in the future.

Review 16 (2024-12-19 - Rating: 5)
Shiloh was awesome. He came to check out a leak in our HVAC system. There was no issues luckily, but he took the time to give us some pointers on upkeep as we are new homeowners. He let my husband observe what he was looking for so that we would know for future reference, and was also personable. Very very impressed. We will definitely go with this company again, and will request Shiloh specifically when possible.

Review 17 (2024-12-24 - Rating: 5)
Had a pipe break behind the wall. Called a few different plumbing companies and Radiant was the only one that could come out same day. Dallas the technician was honest about what he was doing and the costs. He was able to get it fixed in a few hours and get us up and running two days before Christmas.

Review 18 (2024-11-24 - Rating: 5)
A plumbing emergency is never a pleasant situation, but Aaron with Radiant did a great job getting me up and running again. He was professional, kind, and went out of his way to explain the repairs and answer questions. My confidence in Radiant, from “dispatch” to “done,” made me a happy customer.

Review 19 (2024-12-24 - Rating: 4)
Great and friendly service. Lots of experience in the industry which was a huge plus and understandable for the higher pricing. However, even though the work they did was eventually going to be needed, they didn’t fix the two main issues I desperately needed which were increased shower pressure and hot water. The issue not being resolved does not fall on them, but I paid double was it would’ve costed from another company because they ensured me they would be able to get it done. I am equally understanding as I am disappointed.

Review 20 (2024-08-17 - Rating: 5)
Christian Hernandez was a huge help! We needed our water heater replaced on a Friday night and he showed super fast and took care of it for us! His work was meticulous and we couldn’t be happier! Thank you Christian!

Review 21 (2024-09-19 - Rating: 5)
Radiant has always provided excellent service over the 10 years I’ve used them. Alec was cheerful and professional. He assessed the situation and went straight to work. I can’t believe how quickly he finished, including checking to make sure everything functioned properly. I’ve already recommended Radiant to two friends.

Review 22 (2024-12-31 - Rating: 5)
David Farmer provided knowledge, experience and work ethic servicing my plumbing issue. He made this experience stress free. Thank you David spending Christmas Eve with me partner.

Review 23 (2024-12-12 - Rating: 5)
Alexis was professional and knowledgeable about how plumbing systems work, what to expect, and explained what was happening. She resolved an issue we were having and helped me with another problem that was discovered. I felt at ease with Alexis working with us and will switch over to Radiant as my new plumbing service.

Review 24 (2024-09-05 - Rating: 5)
Call Radiant and ask for Jeff Hicks!! Highly recommend!! We had a small leak and couldnt find it anywhere. We called another company first and they couldnt find anything. So, we called Radiant for a second opinion, and they sent Jeff.He showed up on time, and after listening to our concerns, he reassured us that he would try his best to help. And he did! He found the problem.The problem was our old water heater. He installed a new one, and everything is back to normal. Hes extremely knowledgeable, professional, and patient! I asked a lot of questions, and he answered them all and made sure we understood what was happening. He updated us on everything he was doing and checked to make sure everything was working properly before he left. You can tell Jeff genuinely cares about his customers and the quality of his work. Were so thankful for his help! So yes, call Radiant and ask for Jeff!

Review 25 (2024-12-10 - Rating: 5)
Radiant fixed an outdoor pipe that burst last Jan during the freeze. But I noticed that it has been leaking. Radiant sent Preston out the next day to fix it. Preston was very friendly and professional. He did a great job fixing the pipe and even put some insulation around it to protect it from the upcoming cold streak. Thank you for being so quick and efficient

Review 26 (2024-11-27 - Rating: 5)
Life savers. Garbage disposal busted the day before thanksgiving and wouldn’t drain. They came out and got it fixed quickly. Mr. Murphy was our tech. He was very polite, friendly, and educated me on some troubleshooting techniques if I ever have issues. 10/10

Review 27 (2024-07-31 - Rating: 5)
Derrick was courteous, professional, knowledgeable and efficient! He explained what he was doing in laymans terms and got the job done quick! He wore shoe covers and cleaned up behind himself when he left! Thanks to Derrick and Radiant Plumbing, we now have peace of mind!!Update!! Grant performed a follow-up to the service and I couldnt be happier with his help! His warm disposition paired with his professionalism went far in the way of putting the final touch on the job! I am well pleased with this technician, as his superior communication throughout the process was very much appreciated!

Review 28 (2024-09-12 - Rating: 5)
I just wanted to share how great and helpful my plumber, Jacob Martin, was during his recent visit. He answered all my questions with patience and clarity, which really put me at ease. He also provided detailed reassurance about the numbers and explained how long-lasting the repairs would be. Overall, his professionalism and expertise were outstanding, and Im very satisfied with the service I received.

Review 29 (2024-09-11 - Rating: 5)
Gilbert serviced our AC and he did a phenomenal job! He was super communicative, took lots of pictures and explained every part of the process. I never felt like I was missing anything that was going on and now I know a little more about AC units! Even when one of our existing parts gave him trouble (he had to try multiple fixes and even go out to the store to buy a special tool), he was still calm and communicative despite having to deal with that headache. 12 out of 10 customer service!

Review 30 (2024-12-03 - Rating: 5)
Awesome experience today with Radiant. Made a call this morning, had two guys show up this afternoon and the job was done in no time. Extremely friendly and knowledgeable. I will definitely use them again.

Review 31 (2024-12-02 - Rating: 5)
I had a plumbing issue in a new to me house on a Sunday morning. Radiant came out and troubleshot the problem. A clogged drain resolved itself and they fixed the wax seal on one commode and they installed a new ADA toilet for me on the other bathroom. Fast friendly service, they even took away the old seat and offered a free camera inspection laster this week. Very satisfied, I called 5 other plumbers and they answered first call Sunday morning and won my business.

Review 32 (2024-08-10 - Rating: 4)
*** I said would edit this review once sorted out and it has been sorted out. Thank you for holding up your end of the vendor customer relationship. As things. are right now I would do business with this company again. :)Hoping this will finally get some attention. Purchased 2 new HAVC systems from Radiant. Purchase and install went smooth. Since than one of the nits has been leaking. I called customer service about and they send someone the same day. Fantastic. Was told they forgot to install a part. They will oder it and call me for time to install. That was 4 weeks ago. I have called mutiple times and have gotten nowhere. Most of the time I get transfered to the install department and sit on hold for 15 min + before I give up. After 2 weeks of the original call got a text saying part is being ordered. 1 -2 weeks. That was 2 weeks ago and still nothing. Checked on the unit today and now there is a huge hole in the side of it where the install team seems to have cut corners with a bad tape job. We had been wondering why it had been extra humid in our house and the unit didnt seem to cool as before. I called again, same story. Someone will call you tomorrow about these things. Frustration is at 8.5/10. Classic really. They took $22k and now crickets. I happy to change this rating once this is fixed and we are made whole. Picture to show the hole I was talking about and you can see that the drip pan that is 6 weeks is already rusting out do to the constant leak.

Review 33 (2024-11-23 - Rating: 5)
I was able to schedule online and get a plumber to my place in a few hours! Jeff was responsive, knowledgeable, checked and double checked that the leak was fixed. Gave extra tips on taking care of new fridge and main shut off valve. Really great and fast service!

Review 34 (2024-09-26 - Rating: 5)
Had an issue with our water heater and Yuri was able help us fix it quickly and properly! He was very respectful and helpful. He was able to explain the issues that we were seeing clearly and help us to understand what was a good solution for us. We were blessed to have him serve us! Giving him my highest recommendation. We’ll continue to ask for him next time.

Review 35 (2024-12-10 - Rating: 5)
Radiant plumbing was responsive, professional, timely, and reliable. The technician guided me away from unnecessary work, and was successfully able to diagnose the source of my problem (odor in the bathroom, unrelated to the plumbing). So appreciative. Would call again. Thank you.

Review 36 (2024-09-06 - Rating: 5)
Ryan did an excellent job. Customer service was understanding of my emergency and sent a tech over in a few hours. Ryan, our tech was knowledgeable, patient, explained the problem clearly, took his time and resolved the situation.Highly recommend!

Review 37 (2024-09-25 - Rating: 5)
Radiant was great and thorough. They were communicative with appointment times throughout the whole process. The technician, Grant, provided excellent service and explained exactly what was wrong with our clogged drains. He even provided some advice on future maintenance to prevent it from happening again in the future. Would highly recommend

Review 38 (2024-09-26 - Rating: 5)
Both Derrick Herrera and JR Hernandez came out to my home. They were extremely knowledgeable on the issues I am having and resolved them. They also brought to my attention a severe problem with my water heater I was unaware of. I highly recommend these guys. I would give them more than five stars if I could!

Review 39 (2023-12-27 - Rating: 5)
Ryan did an absolute amazing job with the water heater. Will definitely be using Radiant for my upcoming remodeling needs. Some before and after pics provided.

Review 40 (2024-12-13 - Rating: 5)
We woke up to find leaking/flooding in our garage. We were fortunate that Radiant was able come out the same morning. They diagnosed the problem and installed a new water heater the same day. Our technician was friendly and knowledgeable. Well definitely call them first in the future.

Review 41 (2024-12-09 - Rating: 5)
Grant was very friendly and assessed our broken disposal/ clogged sink quickly. We discussed repair and replacement options and ultimately chose a new unit. He had the unit with him and everything was replaced within 90 minutes with no mess. As a bonus, our dogs had a new buddy for the morning too.

Review 42 (2024-08-18 - Rating: 5)
I highly recommend Radiant because of an awesome customer service experience. We had a clogged condensation line in a bathroom sink on a Friday night that was backing up and overflowing. After calling a few other local plumbers and waiting hours for a call back, the friendly Radiant rep was immediately able to schedule a technician for the next day. On Saturday I received regular texts on the status of our technician, so I knew exactly when they would arrive. Our technician was so nice and knowledgeable. Once he discovered that the clog was in the P-Trap and not the main line, he cleared it for us at NO CHARGE! Im so grateful to Radiant. They deserve your business.

Review 43 (2024-09-11 - Rating: 4)
Shane and Paul were terrific with customer service and efficiency at doing their job. I give them both five stars. My issue is the expense of the job for digging a 1 ft.² hole, cutting a pipe and capping it. They spent an hour here. And the expense was ridiculously high in my opinion. I like Radiant because they were here within two hours of making the appointment and of course I like the two guys that showed up. I was charged $660 for the work.

Review 44 (2024-09-12 - Rating: 5)
Grant was on time very courteous and knowledgeable. he showed me everything he was looking at so I didn’t have to wonder what was going on. He was extremely polite. I thought maybe he had been in the service before, but when he told me he was from college station that made sense. Its always refreshing to receive excellent service from someone knowledgeable And polite!

Review 45 (2024-09-05 - Rating: 5)
Radiant for us in the same day for an emergency we had with our water softener. Yuri, our service tech was great. He took the time to explain all the issues and was very patient and helpful with all of our questions. Very friendly service and great job. Now we have the peace of mind that the service was backed by a great company.

Review 46 (2024-08-14 - Rating: 5)
Very happy with my service. Radiant kept me informed about when my tech was coming. We just moved into our home. So we needed some routine maintenance done on our HVAC system. Javier was professional and kind and took the time to explain everything that was going on with our system with pictures and videos. As new home owners we appreciate the attention to detail. Thank you.

Review 47 (2024-09-17 - Rating: 5)
Grant and Jed were amazing today! We had a complicated drain situation with our guest tub that other plumbers haven’t been able to give us a solution for. They were extremely transparent and broke down a few options for us to move forward. Extremely professional and friendly, highly recommend!

Review 48 (2024-09-09 - Rating: 5)
Derrick was incredibly personable and professional. From the initial greeting to closing up shop, he was respectful, communicative, and took the extra time to educate us on the issues we were having. Feels great to have more knowledge than before as well as have our issues repaired. Will definitely be requesting service from Derrick again!

Review 49 (2024-07-24 - Rating: 5)
Juan Ramirez was wonderful! He arrived when he said he would, was thoughtful and thorough in his assessment, and always had a smile on his face. We highly recommend Radiant Plumbing and Juan Ramirez. We hope we don’t need your services again anytime soon, but we’re happy to have found you!

Review 50 (2024-08-29 - Rating: 5)
We were so IMPRESSED with Radiant Plumbing & Air Conditioning’s customer service, reasonable rates, no extra charge for off hours visit, updates on arrival time, pre-text message with photo and background of the technician. The technician himself, Jonathan was so knowledgeable! It was INCREDIBLE how much I learned in the short visit just from him. I’ve now shared their information with all of my family and friends in this area. Lastly, I received a very informative email with photographs, complete details on charges and an invoice. AMAZING!

Review 51 (2024-08-26 - Rating: 5)
Great service with affordable service plans and tiered recommendation paths for improvements making it easy to dial in my needs. Radiant scheduling online is easy with little to no wait, their communications before , during and after appointments are thorough and add a personal touch. Ive enjoyed my service experience with this company!

Review 52 (2024-08-16 - Rating: 5)
We had the AC unit replaced. The staff is very knowledgeable and friendly. They went the extra mile to be sure everything was explained on how to use the new controls. We like the fact that the control can be accessed via a phone App. Love it.We also had the hot water heater replaced and a water softener/ filtration system Installed. Shane was great. He was very knowledgeable and friendly.Finally, Jedediah and Grant took care of a clogged drain. They were great as well. Our experience with Radiant has been great. I would highly recommend this company to anyone in need. WAY TO GO.

Review 53 (2024-09-10 - Rating: 5)
Jr was over at our house today to check out the pipes. He made a few recommendations on things that needed to be done, but did not pressure us in any way to get it done right away. He was friendly and very informative. I highly recommend Radiant Plumbing for any of your plumbing needs.

Review 54 (2024-12-18 - Rating: 4)
Isac & Jordan were incredibly knowledgeable and professional. Didn’t waste any time. While I didn’t end up using Radiant, due to availability of desired unit, I was impressed enough with their people to leave this review.

Review 55 (2024-09-16 - Rating: 5)
Jacob was on time, polite and knowledgeable. He was able to quickly diagnose my drain clog and was even able to tell me exactly why it happened. Highly recommend Radiant for quality service and an excellent price. Radiant should do all they can to keep Jacob. He is the epitome of a quality employee.

Review 56 (2024-12-12 - Rating: 5)
Shane was great! I greatly appreciated the transparency with pricing and different options. It was also great to receive realtime updates and they were able to fix the issue in a very timely manner.

Review 57 (2024-08-30 - Rating: 5)
Radiant saved the day when our AC went out during the hottest week of the year. We had first tried to work with our home warranty company and couldnt even get someone out here to look at it. (Please learn from our mistake and dont go for the home warranty plan. Its a waste). After a week and a half without AC, we were desperate and called Radiant. They were able to send someone over the next morning, and install a new system the day after that. In total it took 2 days to get back to a livable home. We were amazed and grateful! Bryan and Jacob were the most knowledgeable and sincere guys. They made sure that we understood our current units problem, and gave us different plans to move forward. They seemed to genuinely care about our situation and did all that they could to ensure we were getting the help we needed. The guys who came out to install were also super nice and really efficient. Afterwards they left not a spec of dust. Like no one was here but we magically got a working AC unit. When they say 5 star service they mean it. They were our guardian angels, I am so grateful!

Review 58 (2024-08-27 - Rating: 5)
We really enjoyed our experience with Jeff Hicks today from Radiant. He did a phenomenal job for an issue that was an emergency and needed a quick fix. Not only was he very personable, but he did a very high level of quality work in a short amount of time to get us back up and running. Thank you, Jeff!

Review 59 (2024-08-28 - Rating: 5)
Grant was awesome! Very thorough in his explanation and helping me find the most affordable solution. Also recommending services we can have done for no charge (with this purchase) to better see our pipe condition (camera man). Hes very friendly as well. A definite assest to Radiant and we will request him if we have future issues.

Review 60 (2024-08-09 - Rating: 5)
Wow! What an amazing plumbing company. The best in Austin for sure. They are not the cheapest but it shows in the quality of their work. I rather pay a little more for better service. Paul Ojeda the master plumber and Paul his apprentice did an amazing job for us. They were super professional and did all of our repairs efficiently and perfectly. I had one of the best interactions of any company with Paul O, such a great guy. Full of knowledge and experience. I’d call and ask for him for your next plumbing need.

Review 61 (2024-08-27 - Rating: 5)
Grant did an amazing job on the service and also helped me troubleshoot a few other things in the process. Very helpful and friendly and an excellent job overall!

Review 62 (2024-12-20 - Rating: 5)
I find Jordan extremely careful and courteous. He has excellent communication skills and performed the work in a very professional manner. Definitely recommend him to anyone.

Review 63 (2024-07-26 - Rating: 5)
We had the pleasure to have Jeff Hicks come fix a water leak we had on our old washing machine. He was excellent and very helpful. He was able to run a diagnostic and figure out the problem and recommended the best way to fix the problem. He then proceeded to fixed the problem with great costumer service and very funny. We recommend him and he deserve 10 starts for the quality of workmanship.Thank you Jeff!

Review 64 (2024-12-22 - Rating: 5)
Atanacio was great! He was incredibly friendly, very knowledgeable and professional. He fixed our issue quickly and was very transparent from the beginning. We are very happy with his service.

Review 65 (2024-12-19 - Rating: 5)
David did a wonderful job explaining everything to me, and did my repairs and flushed my water heater in a timely way. Excellent service! I highly recommend David and Radiant!

Review 66 (2024-08-28 - Rating: 5)
From service technician, checking our 25 year old unit, to Complete Installation of 2 units. Very knowledgeable and professional. Very impressed with all aspects.

Review 67 (2024-08-31 - Rating: 4)
The technician arrived when dispatch told us when they called. He was very courteous friendly, and efficient! My only complaint is that when I called at 8 am this morning for service, they implied that we would get someone earlier in the day. We didnt get our service until 5 pm, and I had to miss an entire days work. I wish I would have known that, and I could have worked a half day in the morning, instead of waiting all day long.

Review 68 (2024-09-17 - Rating: 5)
I had a clogged sink drain that I could not clear. I had used Radiant Plumbing previously and I was very pleased with the service they provided. So, I scheduled a service call with them. Jalen arrived promptly and after diagnosing the problem, he informed me of some options and then proceeded to get ro work. He was very polite and answered all questions that I asked. After he was done, he demonstrated that my sink drain was no longer clogged and it was draining very well. Im glad, I called Radiant Plumbing and I would certainly call them again if I had any future issues. Thanks Jalen!

Review 69 (2024-11-27 - Rating: 5)
Purchased an upper end system. The installation went quick, uneventful and mess free.Did have an issue after a few days. Response was quick and accommodating. Found a software issues, did an update which resolved the problem with no further issues.

Review 70 (2024-09-09 - Rating: 5)
I am so impressed with Grants service call. He arrived on time with a courtesy heads up arrival time text. Grant was friendly, respectful, professional and knowledgeable. He recommended the LEAST expensive solution and quickly had my water moving again, keeping me informed with pictures and explanations throughout the process. Thank you Grant!

Review 71 (2024-09-17 - Rating: 5)
Got a recommendation from John Oliver. Wasn’t quite Magtoiletolia but the service was great.Quick and easy scheduling. Got notified a tech was available a couple days before my original appointment. Brent showed up within an hour, replaced the garage disposal. Hard to beat that kind of convenience.

Review 72 (2024-08-10 - Rating: 5)
Arturo & Rene with Radiant did a wonderful job setting up our new AC system. They were efficient, very informative, and walked us through everything we needed to know. We really appreciated their professionalism and were happy to work with them!

Review 73 (2024-08-18 - Rating: 5)
My AC stopped working at 5am today, a Sunday. I called Radiant, everyone from the call taker, to dispatch was so friendly. The technician Robert N. was on the way to my home by 7:18am. Robert was polite in my home, reassuring that he would check everything out and understanding that it was quickly going to get very hot. Robert had my system fixed, running and cooling within 40 minutes of his arrival.When your AC stops working (even on a Sunday morning in August) dont hesitate to call these great folks. Kudos and thank you Robert N.

Review 74 (2024-12-18 - Rating: 5)
Javier Alcala was very thorough, professional and efficient. He did a great job of explaining the system and what recommendations he had. Very patient and left plenty of time for questions.

Review 75 (2024-09-06 - Rating: 5)
Radiant was great to work with and made a difficult situation much easier to deal with. The techs that came to replace my HVAC (Pablo & Terrell) were very knowledgeable and professional. They got the job done quickly and efficiently and on top of that are really great guys. I highly recommend this company for your plumbing and HVAC needs.

Review 76 (2024-06-05 - Rating: 5)
I needed some plumbing help when I was changing out an old bathroom vanity and noticed some rust and bad pipping issues from the facet wall water lines. I reached out to radiant and they were able to dispatch someone quickly the next morning.When dispatching a tech they said 30-40 mins but Shane was able to be at my house in 10 mins. Super fast response time!Shane help me fix a leak from the old home builder plumbing, basically really old inefficient lines that were rusted and broken. He was professional, thorough, and super helpful. Definitely recommend him and this company for your plumbing needs!

Review 77 (2024-12-16 - Rating: 5)
I called at 7:30am & had a tech out with a diagnosis by 8:45am! Oscar was very helpful & discussed my options without pressuring me. He did a great job explaining!

Review 78 (2024-08-09 - Rating: 5)
Had the pleasure of working with Paul, Grant, Jedediah, and Jonathan yesterday. They were able to come out same day and identify the issue that was causing a backup with my plumbing, and did a great job explaining the issue in a way I could understand and spoke with my property manager to apprise her of the repairs needed for my whole complex. I also had Don come out and do a complimentary check on my HVAC and once again, he excelled in explaining any possible issues to me in plain language I could understand. Fast, competent service from all five of the technicians I worked with; I’ll be sure to call Radiant again next time I have an issue with my plumbing or air!

Review 79 (2025-01-04 - Rating: 5)
Steven was incredibly helpful and thorough. He answered all of our questions and ensured we were thrilled with our service repair (in which we were).

Review 80 (2024-08-12 - Rating: 5)
Had another great experience with the Radiant team. Dylan Browning provided amazing service, explained the details of the pipes flushing, and made some recommendations for future enhancements. I love that he didnt try to hard sell me on the products, but just provided his honest opinion and let me decide on what I would like to do. #Thankyou #HappyCustomer

Review 81 (2023-11-30 - Rating: 5)
Zach was awesome!Great customer service, was very thorough and answered all my questions. I feel he was very genuine with his answers and as a person. His communication was nothing less than amazing. Couldnt be happier with going with Zach to do the work. This picture with his Card on the tank speaks for itself... His proud of his work.

Review 82 (2024-08-15 - Rating: 5)
Noticed my water heater was leaking around 5pm on June 18. Zeke from Radiant Plumbing was on site roughly within an hour and a half and diagnosed the problem and pulled the dead water heater out and made sure we had running water for the evening. Came back the next day with a couple extra techs and installed the new one quickly and efficiently. Couldnt be more pleased with his professionalism and quality of service. Highly recommend Radiant for all your plumbing needs!

Review 83 (2024-07-25 - Rating: 5)
Brent Thompson was honestly a super kind person, and very detailed. He is very knowledgeable and quick with his work, while also being very patient as we went on about the issues we were having. If I could fill out 10 of these, I 1000% would. Brent was an insane help, and we really hope our landlord hires him again!

Review 84 (2024-12-18 - Rating: 5)
Not sure. Tech was fabulous. Explains, Since I did Have, 20+ yrs ago. I would work with him((Farid). Having to get a new unit( leaks coil). Unit 15+ yrs. Getting quotes . Will see.

Review 85 (2024-08-25 - Rating: 5)
Radiant Plumbing is great. Jalen was especially amazing! Great customer service. Looking forward to working with them again. They also have a Radiant Care Club Membership that takes care of a lot of household maintenance and takes the stress out of managing a lot of different things. Thank you!

Review 86 (2024-09-10 - Rating: 5)
Very quick response time! My technician Robert was personable, an absolute expert, and gave a very honest assessment of what needed to be done. I was hesitant to have someone come out, nervous they were going to recommend unnecessary work - but had the exact opposite experience. I would recommend Robert and Radiant to anyone in Austin!

Review 87 (2024-12-16 - Rating: 5)
Had an emergency on a Sunday called & they came out within a few hours & took care of my problem. I would recommend them to anyone that were so nice, great customer service, from this experience I will continue to give them my business!Gail Houdek

Review 88 (2024-09-22 - Rating: 5)
Derrick Herrera and Nathan were excellent on call plumbers. They came out on a Sunday and not only repaired our backed up 2nd story plumbing issue but gave to solutions to make sure it didn’t happen again. Great company with great staff!

Review 89 (2024-08-30 - Rating: 5)
Needed an assist late on a Friday of a holiday weekend. Radiant came through and sent Grant Murphy who arrived earlier than planned and took care of our issue. Grant was quick and very knowledgeable. I’m very appreciative of his service.

Review 90 (2024-07-26 - Rating: 5)
Very pleased with the service we received from Mike. He’s extremely responsive, thorough, courteous, professional. We just moved into a new house and realized with our first water bill that we have a continuous leak somewhere. Unfortunately we have a slab leak. Mike was able to help us stop the leak until we can get it repaired, which was not an easy feat with our complex piping situation. Highly recommend Mike for his knowledge, professionalism, and persistence.

Review 91 (2024-08-06 - Rating: 5)
Preston was fantastic! I just purchased my first home and he could tell how stressed I was about not having hot water and all the red flags on my inspection report concerning my water heater. He quickly put me at ease, figured out the issue with my hot water heater and didn’t try to sell me on unnecessary services/equipment! He even stopped my toilet from running! I will definitely continue to use Radiance for all my plumbing needs.

Review 92 (2024-07-25 - Rating: 5)
Always feel in good hands when we have Radiant come out for any services. Paul O. went above and beyond for us during his service visit. He resolved our issue, did a full check of our systems, let us know our current state and what we could improve and I never felt pressured into any sales. He left us feeling super informed and I really appreciate his expertise and thoroughness.

Review 93 (2024-11-22 - Rating: 5)
Our technician Jeff was friendly and knowledgeable. He knew what we needed and had our leaky shower fixed in no time. We will definitely call Radiant for any further issues we have.

Review 94 (2024-09-03 - Rating: 5)
Zach was awesome! Hes very knowledgeable and informative. He got our AC up and running quickly! Would definitely recommend Zach at Radiant Plumbing and AC and would use them again!

Review 95 (2024-05-06 - Rating: 5)
Kevin did an excellent job finding a sneaky leak we had in a wall at our office. He was able to find a tiny trail of water resulting from poor work that was done when the building was built 4 years ago resulting in a small leak when it rained causing a big mess! While he had to cut out a large square of sheetrock, he fixed the issue with as little damage to the wall as possible. He was quick and thorough with lots of pictures so I could see exactly what was happening. The office was clean when Kevin left and the hole was covered with plastic. Kevin was kind and knowledgeable and I was impressed with his work. Overall, very pleased.

Review 96 (2024-08-24 - Rating: 5)
I don’t normally go out of the way for a few things okay tools and necessary things yes but when it came to my AC unit I did go out of my way only because Trane is a excellent product with a warranty you can’t pass up and the 0 % interest was a no brainer my two techs that came out were excellent Bryan and Drew were great with attitude and respect ! Those are the kinda guys I would have as well . I usually go with smaller companies but this time I did go with Radiant they seem like a great local company and local is the way to go !

Review 97 (2024-04-26 - Rating: 5)
David did a phenomenal job repairing the outside water valve for my pool and outside water faucet. He was very professional and his workmanship was very neat and detailed. I would personally recommend him and will ask for him specifically in any future plumbing needs.

Review 98 (2024-06-24 - Rating: 5)
Weve been customers of Radiant Plumbing & Air Conditioning for many years now. Theyre always responsive, dependable, honest, and competitive with their prices. Every tech is knowledgeable and thorough. I appreciate that they provide options to help fit repairs to the budget and to what makes sense for the age of the various components. Our older (non-Radiant) AC unit broke down yesterday evening and David arrived at 8am to help. Best service ever!

Review 99 (2025-01-08 - Rating: 5)
Grant was very informative about the plumbing needs at my investment property. All questions were answered to my complete satisfaction. Thanks Grant!

Review 100 (2024-09-03 - Rating: 5)
Had a great experience with Grant from Radiant. He was able to help us get to the bottom of a clog issue that wouldnt clear with liquid plumber type products. Very friendly and reasonable price.

Review 101 (2024-08-04 - Rating: 5)
Shiloh was amazing! He took the time to explain all our options and made sure we felt comfortable with all the services needed. Best of all - he got our AC working in under an hour of walking in the door. We will be using Radiant for all our future ac and plumbing needs. Hopefully we can have Shiloh out if we need any other help.

Review 102 (2024-09-20 - Rating: 5)
Radiant has consistently performed with courtesy and patience. I highly recommend their services. They service my home and rental properties promptly, while taking the time to explain what needs to be done.

Review 103 (2024-05-30 - Rating: 5)
Expert analysis of problem, knowledgeable of the issue and was able to recommend a fix.Alec was great gave me a detailed breakdown of not only my problem but identified future issues that could have cause so serious damage if he didnt throughly inspect. I am so impressed with Alecs work and expertise will be reaching out to him for the future items we discussed.

Review 104 (2024-09-19 - Rating: 5)
Plumber Yuri Escalona and Apprentice Paul Warren were both professional and friendly. Id say within their designations they rate 10 out of 10 each. I am following up with something but greatly appreciate Yuris skill and timing. Despite the fact the wrong toilets were provided to Paul, though he questioned them, the fact the provider was at least an hour away, the job was done within the timeframe Yuri had specified. 9:00 a.m. through just shortly after noon. Yuri also assisted me in finding the sewer clean out in the yard - it wasnt easy to find. It was inconsistent with neighboring houses in location and style. Ive used Radiant at least since 2017 in a former house and my current home. Always jobs well done. I gripe a bit about the cost of these things these days - but thats the way things go pretty much in everything. Thanks guys! Oh, I had two toilets and two shower actuators replaced, plus a determination on my garbage disposal under warranty. Yuri moved my salt for the softener for me and put some in the softener. Little things like that do a lot, just as the big jobs well done.

Review 105 (2024-08-06 - Rating: 5)
Derrick was amazing! He helped us with a drainage issue and was helpful, professional, and so friendly. He took care of the issue quickly and kept me updated through everything he was doing. Radiant is such an amazing company with great employees!

Review 106 (2024-07-10 - Rating: 5)
It’s getting very hot in Austin and our AC wasn’t working. From the moment I called Radiant, the service was great and constant follow up on when a technician can come. It was very reassuring to have a business follow up with you over you following up with them. Javier came over and not only educate me about the ac we have (since we just got our home a few years ago), but also how to maintain it. He was so thorough in everything he did from explaining to writing down information and pictures for us. Was extremely kind working in the hot weather to clean out our ac unit. I couldn’t ask for a more knowledgeable and trustworthy technician to come out. We definitely would go with the maintenance program Javier introduced us in the future. Thank you again to the whole team for such professionalism.

Review 107 (2024-07-23 - Rating: 5)
Radiant sent out a sales tech first to meet with me and take a look at the system. After I told them what another company had diagnosed they put together a quote and were able to beat the quote from the other company. The sales tech didn’t try to scare me into buying more services than I needed and even gave some advice on when I should sign up for a maintenance plan (fall or spring). The technicians who came to install were professional and respectful guests in my home. Overall it was a pleasant experience and I’ll use them again in the future (but hopefully not for a while).

Review 108 (2024-08-26 - Rating: 5)
Fast, efficient, and friendly. David and Brendan did everything they were supposed to, gave me some tips, and were just all around super great! Would highly recommend Radiant and these two guys specifically!

Review 109 (2024-06-30 - Rating: 5)
Radiant is well organized. They communicated every step. I was provided an ETA hours in advance, and a notice 30-45 minutes before arrival. The technician Shylo was very friendly and respectful. He resolved the issue and got the a/c running in less than 30 minutes. He even offered advise on how to keep the system running smoothly and suggested some preventative maintenance to avoid this in the future. It was very affordable and an excellent experience. Thank you.

Review 110 (2024-07-23 - Rating: 5)
I signed up for the program that checks my plumbing to make sure everything is working properly. Today, the hot water heater was flushed. When Gunner finished the review, I knew I was safe and secure because Radiant was one step ahead of any issue!

Review 111 (2024-06-28 - Rating: 5)
Had a fantastic experience with Paul and Justin for my water heater install. They were kind, thorough, and extremely knowledgeable. They did great work and I’ve got a much better setup now! Paul really went the extra mile for me in helping with another repair.I got to work with Joey on patching a hole in our ceiling. He was fantastic to work with and had a keen attention to detail. Very thankful for his work!

Review 112 (2023-11-14 - Rating: 5)
Zak and Yuri -- both very friendly -- with Radiant did a professional job installing a new water heater for us. They made sure to prep the area where the old unit had leaked. Upgraded to copper piping, and added a little lighting kit for better visibility. Cut the drywall at my request to inspect for potential damage. We also had a new toilet installed at the same time, and on that they went above and beyond to take care of an extra problem. They arrived on time, good communication throughout, and cleaned up before leaving. I would recommend Zak and Yuri at Radiant to friends and family.

Review 113 (2024-07-09 - Rating: 5)
I was helped by a lovely gentleman in the office named Dan. He was exceptionally kind and professional and really went out of his way to accommodate my mixup(totally my fault).Also Chris O. Came to fix my A/C, he was equally amazing. Where do they find these people? I am incredibly impressed. Such amazing folks. Thank you radiant, Daniel and Chris. You saved us during Texas summer, which so to say prevented us from cooking slowly as we slept 🙂

Review 114 (2024-08-18 - Rating: 5)
Derrick was an amazing technician. We had a issue with the plumbing from the washing machine like it was coming back up instead of draining ( have had this issue for a couple of months now on and off) have had 3 technicians in 4 months. He finally fixed the issue and went above and beyond to make sure that this would not happen again and even waited for a load to thru to make sure it wasn’t going to happen again. Give his service and kindness 5+ stars.

Review 115 (2024-08-12 - Rating: 5)
Radiant did an amazing job diagnosing my HVAC equipment and was determined to fix the problem. He reviewed multiple areas of equipment, tested as needed, and didn’t leave until problem was resolved. I appreciate his dedication to his job and craft highly recommend. Thank you.

Review 116 (2024-07-30 - Rating: 5)
The expense of a new water heater is never easy, but the peace of mind Radiant has provided via exceptional service, knowledge, and parts is so valuable. Thank you so much, David, for all your help and expertise…and for the confidence of one less builder’s-special product in my house. Also, I really appreciate Radiant’s communication interface—easy to schedule, friendly folks, and thorough updates.

Review 117 (2024-08-30 - Rating: 5)
Grant and JR came out quickly to fix a problem with my drainage system. They were very helpful and friendly, and made the process a breeze. The price was a little more than I’m used to paying, but considering how quickly they handled it, it was worth the difference.

Review 118 (2024-09-26 - Rating: 5)
Jeff Hicks was very polite a d quickly gave me a list of options to help remediate the issues that were facing in our water system. Hes very knowledgeable about irrigation also which was invaluable in his estimation. Enjoyed working with him.

Review 119 (2024-08-07 - Rating: 5)
Shiloh was great! He did a great job getting my HVAC fixed. He went above and beyond making sure everything was working properly! Shiloh was very professional and very knowledgeable. I would highly recommend Radiant to anyone who needs services!

Review 120 (2024-07-08 - Rating: 5)
Great experience with our tech, Joshua C. He was amazing!!! He was knowledgeable and honest throughout the process, and was able to troubleshoot our issue in no time at all. He gave us several options and made sure that we were well taken care of. I have a Radiant membership plan and it ended up saving me good $$$ in this process - highly recommend!!!!

Review 121 (2024-09-14 - Rating: 5)
The technician was very helpful and explained everything to me. He advised that our water heater was coming up on its life expectancy in a year or so, but he never pushed for me to buy a new one now. He answered all my questions I had. Great experience!!

Review 122 (2024-06-25 - Rating: 5)
I could not be more pleased with Radiant. A couple of years ago they did extensive work replacing old galvanized piping outside.Today, they replaced two air conditioning units and my opinion of the company only increased.Through the whole process of scheduling, diagnosing my problem, offering options, offering equipment choices, and installation, Radiant excelled.Each stage of the process was thoroughly explained without any pressure tactics. Everyone I met or spoke to were true professionals who were genuinely concerned with getting me the most appropriate equipment within my budget.I’ve got to recognize the two men who performed the installation, Arturo and Rene. How these two were able to install and get operating two new complete units in my 70 year old home within a day astounded me. They were extremely knowledgeable, professional, courteous and accommodating. And trustworthy.Radiant, you need to hang on to these two men! They are true assets of the company.Again thank you for your wonderful service and the peace of mind you’ve given me going into another Texas summer.

Review 123 (2024-09-21 - Rating: 5)
Radient is always there for me. On a Friday in the later afternoon I got home and the AC would not run. They have installed our unit several years ago.I called and told them I really needed it to be repaired. They sent someone out in just a few hours and it was working again. No extra charge for the quick service.They always kind, respectful and informative. They will always be our service company. Thank you.

Review 124 (2024-07-30 - Rating: 5)
My technician was Preston Nichols, he is a consummate professional. He has encyclopedic knowledge of the business and equipment. He was punctual, polite and made the entire process pleasant. I highly recommend using Radiant for your plumbing needs.

Review 125 (2024-08-26 - Rating: 5)
Honestly, just an overall good service. I had 2 other HVAC companies come out and try to see what was going on that ultimately left my central AC unit completely broken. John Murphy came out and went over every single square inch of my HVAC system, found what was going on and did his absolute best to at least ensure I had air blowing even though the AC unit was struggling. His work was the reason I got me through for a few days.Then Raymond Kendrick came out to discuss AC unit options and I told him very directly that this was a very unexpected cost, and so I had to stay within a certain budget. It only took about a minute or two for Raymond to figure out how to get me under my budget for the new AC unit, and then a day later they’re coming to install it.This company stayed in contact with me every single step of the way letting me know exactly what was going on. I’ve been working with personal contractors to renovate my properties for years that don’t give me that level of service.Thank you, Radiant team! You guys absolutely killed it.

Review 126 (2024-01-07 - Rating: 5)
20yr old Water heater failed on a weekend - and Radiant was able to respond and installed a new and updated unit seamlessly! Drake was awesome, friendly, and has a ton of knowledge in the water heater arena. He explained everything clearly from the start of the installation to the very end which included details on how to operate and maintain the new unit.As a first time home owner - and first major house repair, Radiant - from their phone operators to thier technicians - made the whole experience of this event less anxiety provoking and comfortable.I will recommend to all! Much appreciation Drake!

Review 127 (2024-07-12 - Rating: 5)
Brilliant as always! Yuri & David D did a fantastic job helping us in an emergency when our water heater started to leak. They were responsive, professional and did a wonderful job. Thank you as always!

Review 128 (2024-07-08 - Rating: 5)
Very happy with this company. Got my new A/C installed a few years ago from them. It’s had minor hiccups here and there mainly water lines backing up to the unit due to the houses poor ventilation and age in addition to mold and algae build up from Texas water.Gilberto came out for maintenance and gave me full diagnostics in a very quick and efficient manner and explained everything in very understandable and full detail with pictures to show and back up his findings and he did all of this very quickly in a matter of minutes.That’s exactly the kind of service I love. Quick, efficient and extremely knowledgeable.Now I know exactly what needs to be repaired in the future and the cost. I’m more than willing to return. I even signed up for the customer care plan which also covers perks and maintenance for lower cost in the future.This company is above and beyond in customer service and client loyalty. It’s rare, and Gilberto reflects on this company in a great way. Exemplary employee.Will continue to use Radiant for my Plumbing and Electric/Air Conditioning needs.

Review 129 (2023-11-24 - Rating: 5)
We are repeat customers of Radiant for occasional plumbing problems with our 30+ year old house. The water heater in our attic gave out and we got our technicians Zak and Scott were very helpful. We decided to get a new tankless water heater installed in our garage. The install and removal of the old heater went very smoothly. Zak and Scott we very helpful and impressively efficient. We will keep using Radiant for our plumbing needs.

Review 130 (2024-01-24 - Rating: 5)
Our plumber Drake was very personable and answered all of my questions. We walked around to various fixtures troubleshooting solutions and found one that worked without cutting holes in my walls and wasn’t too expensive. I had an old box on our outside wall that the line broke on so he disconnected it from the water heater inside & capped the lines on the outside. He gave me 2 quotes for other future work. I highly recommend this company and Drake Rollins.

Review 131 (2024-06-28 - Rating: 5)
My main AC unit went down last night and I called Radiant Plumbing this morning to book an appointment; I picked Radiant based on their rating and customer reviews. In a little over an hour, Radiant dispatched a technician Robert Nixon over to the house. He went through the checklist in detail and found the issue with the low voltage wire outside as the root cause. He gave me a quote and we agreed to proceed with the fix. He routed a new wire from inside out within an hour. And he walked me through the process to show whats being done. I love his transparency, friendliness, and genuine care about the work and the customer he serves. What a great experience for me!! I rank this experience as the best I have had gone through. Thanks Rob for your dedication and honesty!

Review 132 (2024-09-21 - Rating: 4)
Excellent service every time except once. It was very upsetting and disappointing that when, I purchased a new AC unit this year in June the technician who installed it didnt not get in touch with me after repeated requests while, I was out of town. Sadly we just came home and found that he didnt do good soldering of the line and our New AC unit was not cooling 😢The company was so great with their response and send a technician Jespar on a Saturday. He detected the issue and the company stood behind their work and covered it all.Unfortunately one technician created so much trust issue for this company. We support local and its a good local company that I would go back to because of their honest and upfront business practices.

Review 133 (2024-08-16 - Rating: 5)
Billy and Dylan came by to do an annual plumbing check and service. They are both super friendly, explained everything well and answered all my questions. And they were super sweet and patient with our dog who barked almost the entire appointment. Thank you!8.16.24 Gilbert came out today for our biannual HVAC Cooling check. He was very detailed in explaining everything and did a great job ensuring we understood what was what. Gilbert is great! Separately, a little frustrated Radiant is just getting out here in August for this check-up rather than the spring.

Review 134 (2024-07-18 - Rating: 5)
I had such a satisfying experience with David getting a quote and ultimately installing a new water heater the same day. I appreciated his expertise and patience in answering all my questions and explaining how various parts work. It’s one thing to get a good price and product, but I really look for and value the quality of work and workmanship. I will happily return to and recommend Radiant and David for plumbing needs.

Review 135 (2024-12-29 - Rating: 5)
Tech was scheduled on a Saturday, and he came on time and was very friendly and efficient. Just surprised he did not use shoe covers when he came in.

Review 136 (2024-06-28 - Rating: 5)
Alec at Radiant was really helpful with an emergency water line issue while I was house sitting. He was very professional and explained everything in detail, all while making it easy to understand. I would highly recommend him for any other plumbing repair issues!

Review 137 (2024-12-15 - Rating: 5)
I could not have asked for a better technician to come to my house and help me sort out the issues with my plumbing! Very kind and courteous as well as knowledgeable! Jalin is awesome!

Review 138 (2024-09-20 - Rating: 5)
I had some work done to do a water line rerouting for some external pipes to the house. They arrived the next day, offered a straightforward quote for the work to be done and completed it very efficiently. I plan to use them in the future. Yuri was very professional and answered all of my questions prior to starting on the job.

Review 139 (2024-09-11 - Rating: 5)
Excellent tech, got here in the am, figured out the situation, got our replacement condensor unit same day, and installed it and was out of here by the afternoon. Thank you tons!

Review 140 (2024-08-16 - Rating: 5)
Brent and Dwayne were on time and on point. They came and diagnosed the problem quickly provided a reasonable estimate and did the job immediately with care and quickly. Cleaned up and were a real pleasure to work with. Highly recommend the team and will have them come back for more work in the future.

Review 141 (2024-08-12 - Rating: 5)
Great service, arrived on time. Knew the AC issue very quickly and offered to diagnose both units. Found some maintenance issues and offered a plan to suit our needs - spot on. Down side his truck was not loaded properly and he had no stickers to call Radiant with. I like stickers as tge family will call when i am not here.

Review 142 (2024-08-13 - Rating: 5)
I recently hired Dereck for some plumbing work, and I couldn’t be more satisfied with the service he provided. Dereck was extremely clear in his communication, explaining every step of the process in detail. He was very professional and worked efficiently to complete the job. Moreover, he ensured that everything was left clean and tidy once the work was done. I highly recommend Dereck for any plumbing needs; he truly did an excellent job!

Review 143 (2024-06-13 - Rating: 5)
I am thrilled with Radiant Plumbing & Air Conditioning. I first used them 2 yrs ago to put in a new A/C. They did an amazing job and follow up regularly. I just had my guest bathroom toilet fixed and once again they did the best job. I called this morning and they were at my home in a few hours. Scott, my tech was awesome. He explained everything in detail and the job from start to finish took about an hour. He definitely knew what he was doing. This company treats you like family. If you have A/C or Plumbing concerns or needs, pick up the phone and call Radiant. You will be so glad you did. Thank you Scott for doing such a great job. Great Company! Ms. Hunter

Review 144 (2024-09-18 - Rating: 5)
Derrick Herrera was kind, efficient, and extremely competent. He even checked on some drains that had previously been clogged to make sure we weren’t still struggling with a partial clog. I would definitely recommend!

Review 145 (2024-08-27 - Rating: 5)
3/25/24 - 5 star and aboveWe had a plumbing emergency overnight where our sewer suddenly clogged up and ended up calling radiant on the 24 hr line. Very helpful and considerate, they took the time to understand the issue and ensured we got someone out first thing in the morning.The technician who came over was very knowledgeable and was very quickly able to identify the issue and gave us multiple options on how to resolve the problem.Will highly recommend Radiant

Review 146 (2024-11-29 - Rating: 5)
Jeff was awesome, not only did he figure out the problem quickly, but fixed it quickly and also checked for other possible issues which I might be face soon without trying to sell me something

Review 147 (2024-07-10 - Rating: 5)
Jacob Martin did a great job fixing washer drain that was clogged, very polite, explained what he was doing. He also arrived on time and worked efficiently! Thank you!

Review 148 (2024-05-29 - Rating: 5)
I had a huge mess at my house & really needed help! We called Radiant, and Zeke came out to help. He was amazing! He was calm & understanding and explained what they could do, plus what really needed to be done. He was so very sympathetic to my situation and helped me feel better! Although it turned into a big job he made sure we understood each & every step in the process. And I’m so glad we did. We now have a new hot water heater & less chance for another scary incident, as well as a great company backing their products!! Zeke is an amazing professional and I would recommend him & this company to anyone needing help with any plumbing repairs !

Review 149 (2025-01-05 - Rating: 5)
Both Grant and Joe were so amazing! So professional and knowledgeable - cant begin to say what great job these guys did 👏 👍

Review 150 (2024-07-01 - Rating: 5)
We had an exceptional experience with Radiant this summer when a call to them for plumbing issues revealed that our aging water heaters were about to catastrophically fail. Uri of Radiant identified the issues, presented options, and within a day and a half he and his assistant worked tirelessly to replace them with a new waterless unit. He made improvements to other aspects of our plumbing as well. He was polite, friendly, diligent and the utmost professional. We would call Radiant again in a heartbeat and hope that they sent Uri our way. He saved us a lot of time, stress and expense, and our house is better off for it!

Review 151 (2024-07-31 - Rating: 5)
We’ve had great experiences with the Radiant team. They always make sure we make informed decisions on any repairs or maintenance, and never pressure to sell us things we don’t need. HVAC is arguably the most critical system in a Texas home during summer so I’m glad we have a company we can trust.

Review 152 (2024-06-25 - Rating: 5)
I had two different water issues this week and both times these guys were efficient prompt and very courteous. They apologized for my issues and did everything they could to get me back to normal. A huge shout out to Juan Rojas and Robert Nixon. I appreciate the great fast service. And how calm and caring you were to my issues. I felt very well taken care of and the work was quick and exemplary. Thank you guys again for the excellent service. Very satisfied customer.

Review 153 (2024-09-06 - Rating: 5)
Grant has been absolutely phenomenal. Charismatic, communicative and fast with his work even though he’s left handed :)Radiant services prior to his arrival were subpar to say the least - not communicative, surprising us with random texts and time frames changing at random. Hopefully that was a fluke but if you have the option ask for Grant - you’ll be in good hands.

Review 154 (2024-11-21 - Rating: 5)
Brent with Radiant was great. Figured out my plumbing issue in less than a minute and fixed it just as fast. Great service!

Review 155 (2024-08-06 - Rating: 5)
Had another service provided today by Derrick!! He was exceptionally thorough and considerate of my items and his work. The service with this company makes me proud to be a customer of theirs and again I highly recommend working with them.

Review 156 (2024-08-13 - Rating: 5)
Brenden came out to flush and inspect our water heater. He was extremely professional, answered all my questions in detail, and made sure I understood everything I needed to know in terms of my water heater. He definitely went above and beyond!! Thank you!!

Review 157 (2024-09-12 - Rating: 5)
From the first conversation over the phone to the minute they left they made it all super smooth and easy. Same day service. The technician reviewed our unit and gave us their recommendations. Highly recommended

Review 158 (2024-09-14 - Rating: 5)
I called Radiant and was really impressed with the team member they had come out. Jalen was excellent. Very intelligent young man with a genuine passion for the work.

Review 159 (2024-07-23 - Rating: 5)
Billy at Radiant tackled our challenging tankless water heater flush and transparently walked me through each issue until all equipment was clean and operational. The installation, done years earlier (not Radiant), was faulty in several ways. That is now remedied due to Billy’s diligence and expertise. And we have a path forward to increase our water pressure to the home, water quality, and to extend the life of our plumbing.

Review 160 (2024-09-27 - Rating: 5)
Farid was fast, to the point and covered all our needs. Made sure to hunt down all the warranties we were covered by and gave us peace of mind. A pleasure to work with a superior company after running into so many inadequate companies. Go to be a part of the Radiant team. Thank you Farid !

Review 161 (2024-08-26 - Rating: 5)
Juan R. was the technician we were lucky enough to have come help with an emergency leak. He arrived quickly and had the problem solved in under 30 minutes. He was friendly and knowledgeable. He even told me the size coupler I needed and offered solutions to other issues.

Review 162 (2024-07-27 - Rating: 5)
Woke up Thursday with upstairs AC not working in the middle of a hot Texas summer. Called and was able to make an appointment for Saturday. Appointment was for the morning. Night before got a text saying a tech would show up between 8 and 9am. Morning of got a text that the tech was on the way. Then the tech, Shiloh, called when he was 15 minutws . He showed up on time and was very professional and knowledgeable. Figured out what was wrong. Had the part on the truck and had my system fixed by 10am. Awesome experience from start to finish. Thank you Shiloh.

Review 163 (2023-12-22 - Rating: 5)
I recently had a residential tankless water heater installed, and I couldnt be more impressed with the entire experience. The customer service was exceptional from start to finish. The communication was clear, prompt, and transparent, ensuring I was well-informed throughout the process.My first contact, Zac, and the installation Team led by Yuri and David exhibited a high level of professionalism and expertise. They skillfully removed two traditional water heaters situated in the attic of my home, a task that required precision and care. The teams attention to detail was evident, and they took the necessary precautions to prevent any potential issues.What stood out the most was the commitment to quality work. Given my history of water leaks, including one that caused significant damage, I was understandably concerned. However, the installation was executed flawlessly, and the tankless water heater is performing excellently. The upgrade not only enhances efficiency but also provides peace of mind, knowing that the risk of leaks has been significantly reduced.Overall, I highly recommend this service for anyone considering a tankless water heater installation. The combination of outstanding customer service, clear communication, and top-notch workmanship make them a standout choice in this field.

Review 164 (2024-06-13 - Rating: 5)
When I realized I needed a new furnace, Matt Sistrunk came out to give me a bid.We discussed all of my options, and he explained each one clearly. There was absolutely no pressure, and I made the choice that was best for me.Matt and the entire team at Radiant are fantastic and a pleasure to work with. They care about their customers and it shows in everything they do. I’ve already recommended Radiant to friends and will continue to do so.Thanks so much, Radiant!

Review 165 (2024-07-11 - Rating: 5)
Preston did a great job informing me of my options to replace my hot water heater and when he returned the next day to do the installation, got it done quickly, efficiently, cleaned everything up and did a great job overall. Thanks for the quick service!!

Review 166 (2024-09-22 - Rating: 5)
Derrick went above and beyond to investigate and resolve the issue. He provided us with a variety of options and was transparent about costs and benefits. Derrick also insisted on cleaning water and debris beyond the immediately affected area. We would highly recommend Derrick and Radiant.

Review 167 (2025-01-08 - Rating: 5)
Fantastic experience. Grant was awesome quick and very knowledgeable about my problem. Fixed in a jiffy.

Review 168 (2024-09-06 - Rating: 5)
Late evening repair A/C needed. Zach arrived, diagnosed the problem quickly and had our unit up and running within a hour. Very knowledgable and courteous young man. We will now be using Reliant for all our a/c and heating needs.

Review 169 (2024-08-15 - Rating: 5)
Grant Murphy was absolutely amazing walked us through everything and was extremely knowledgeable. Will ask for him to be our tech anytime we need him. He was the best