Reliant Plumbing - Austin

Photo of Reliant Plumbing - Austin

Located in Austin, Texas

Address: 12111 Menchaca Rd, Austin, TX 78748, United States

Phone: +1 512-675-4220

Rating: 4.8

Services

  • Identifies as veteran-owned
  • On-site services
  • Online estimates
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service
  • Water treatment supplier

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    I cannot recommend Reliant enough. Very thorough and professional work. Had a fairly bad water leak in the slab. They worked on it even on Christmas Eve. Alan was amazing and sent one of his best plumbers Jose. Jose was very professional and took pride in his work. Matt stepped in with his guys to continue the work when Jose got hurt. All of these guys are amazing. Great job Reliant.

  • Review 2 (2025-01-08 - Rating: 5)

    We really appreciate Reliant Plumbing and the work they completed at our house. The technician, Zach, was knowledgeable, efficient, and friendly. He answered all questions related to the service and was timely with completing the job.

  • Review 3 (2024-12-24 - Rating: 5)

    Fantastic service provided yesterday and today with a water heater replacement and a whole water line change!! 5 stars for Roman & Mitchell! Highly recommend!! This is my second great experience with Reliant

  • Review 4 (2024-12-06 - Rating: 5)

    I would recommend these guys any time. They were able to deliver same day service. Zach showed up on time, was friendly, extremely professional and went out of his way to provide great service. Thank you again Zach!

  • Review 5 (2024-11-06 - Rating: 5)

    Roman, Omar, Joseph, and Daniel did a great job re-plumbing the entire house and the yard line after we experienced a fairly large leak in a pipe buried in the slab. They were quick and efficient, had minimum impact on the house -- and they were friendly! Couldnt have had a better experience, I would certainly use them again.

  • Review 6 (2024-10-16 - Rating: 5)

    Had a pretty significant issue with a faucet after Austin Water replaced our meter and we had pressure issues from sediment in our pipes. Don came by the house within 2 hours of a call, solved the issue in about 2-5 minutes and refused to accept any payment. I thought that was a bit insane as his wisdom certainly warranted money but shows the Reliant team is in it for the long-haul and winning a customer with a long-term relationship. Really appreciate the team and will call.

  • Review 7 (2024-08-16 - Rating: 5)

    Zach was incredibly helpful today! During one of the annual checks, a gasket went missing and Zach came out and resolved the problem swiftly and effectively. He diagnosed the issue and went to Home Depot and rectified everything super quickly. He was professional, helpful and friendly! Highly recommend!

  • Review 8 (2024-11-05 - Rating: 5)

    Zach and Daniel were great. They clearly explained what was causing my drainage problem and took care of the issue quickly. Ill continue to use Reliant for all of my plumbing needs!

  • Review 9 (2024-11-20 - Rating: 5)

    Jose and his little brother came and did enormous amount of work to clean out the pipe that comes out of the house to go into the septic tank. it was completely blocked by 50 years of grease (ugh) and some other unsavory items. An entire day dealing with this stuff and fix what the previous owner had repaired with gum and taped. Really happy with their work: they came on time, explained things as they were progressing, kept things around as clean as possible. really impressed with quality of service. highly recommend Jose for any plumbing stuff.only issue is the exorbitant cost: $5K for replacing and cleaning 5 feet of pipe with different connectors is quite steep. nothing to do with Jose just Reliant :)

  • Review 10 (2024-12-03 - Rating: 5)

    Actually, this place came to me. I am very impressed with the way they do business. From the very first, initial phone call I was impressed. When the assessor came, he informed me right away of what needed to be done. He explained in terms that even I could understand.The next day the team came out. They got started right away. Towards the end of the day I was informed that the project would cost even more. Again, explained to me in terms that I could understand, so I of course, agreed. Then the third day rolls around and by the end of the day, almost 13 hours later, the project was completed. The crew inadvertently took an heirloom thinking it was one of their tools. I called the office on the Friday after Thanksgiving to report it. It was returned to me today.I want to give many special thanks to Roman (who returned my heirloom), Omar, and Joe!Great crew, very friendly, very professional.I highly recommend Reliant Plumbing for any plumbing needs.JT, Manor, Tx.

  • Review 11 (2024-10-07 - Rating: 5)

    Zack came and did a thorough diagnostic on my sink and checked the water pressure at my house. I was very kind and knowledgeable. He was able to give me an Information that no other plumbers were able to provide me with. I would highly recommend you give him a call To fix all your plumbing problems.

  • Review 12 (2024-11-04 - Rating: 5)

    I am pleased to recommend Roman and Omar for any plumbing needs you may have. I couldnā€™t be more satisfied with their customer service. They were professional and attentive to my concern. They took the time to explain the issue clearly.

  • Review 13 (2024-11-22 - Rating: 5)

    Jonathan with Reliant Plumbing is GREAT!!! Listened to my issues with leaking water out of my kitchen sink/garbage disposal, knew immediately how to solve the problem. Checked and made sure everything was working correctly after he fixed. 10/10 would, and will book again!

  • Review 14 (2024-10-29 - Rating: 5)

    Roman and Jacob W. did a fantastic plumbing job in my bathroom. They were able to relocate the drain and the vent pipe very effectively. Super focused and efficient. I highly recommend them!

  • Review 15 (2024-11-13 - Rating: 5)

    Highly recommend using Reliant Plunning for your next issue. I had a bathroom pipe clog and Zach came the same day I called and provided A+ service. Not only did he help me understand the problem, but he told me what I could be doing in the future to help it not happen again.

  • Review 16 (2024-08-27 - Rating: 5)

    Great service! He went out of his way to help us understand the new parts installed as well as giving us some good maintenance steps we can do to extend the life of our water heater.

  • Review 17 (2024-12-16 - Rating: 5)

    Zach was very professional and friendly. He did the inspection quickly but thoroughly. He explained what he was doing and answered all my questions.

  • Review 18 (2024-08-19 - Rating: 5)

    Mack arrived promptly and was extremely helpful and professional. He did a great job. We will definitely call Reliant Plumbing againā€”good customer service, too!

  • Review 19 (2024-10-15 - Rating: 5)

    Nick was awesome. Came right on time (and fast, once I booked online), fixed my problem in just a couple minutes, and taught me some things about my plumbing system while he was at it. Highly recommend. Thanks!

  • Review 20 (2024-10-02 - Rating: 5)

    Zach was the technician that came out and fixed a leaking kitchen sink in my condo. He was quick and efficient and then super helpful with suggestions and tips for future care. Overall amazing service!

  • Review 21 (2024-09-27 - Rating: 5)

    We had a problem with our toilet connection. We called and Zach came within the hour and was able to correct the problem quickly. Thanks for taking care of us. We always call reliant when we have a plumbing problem. Thanks for being so quick and reliable!

  • Review 22 (2024-10-28 - Rating: 5)

    Couldnā€™t be happier with Reliant. Both Kevin and Zach were efficient, friendly and professional. Were able to fix a snapped water main within a couple hours

  • Review 23 (2023-02-04 - Rating: 5)

    Mack was amazing! He diagnosed our problem quickly and was very communicative and helpful as he guided us through what was causing the problem and our options on repairing it. I highly recommend Reliant and Mack, their service, knowledge, and professionalism were stellar!!

  • Review 24 (2024-08-20 - Rating: 5)

    Zach was so nice and accommodative to every need and concern we had at my place of work. He was patient while I needed to get some answers from my boss and was very pleasant and knowledgeable!! Would recommend

  • Review 25 (2024-09-02 - Rating: 5)

    Zach is a superstar. He came to our house within 15 minutes. He was professional nice and fixed our problem right away without upselling. Great service!

  • Review 26 (2024-12-04 - Rating: 5)

    Ray was quick and efficient! He identified the problem and provided solutions that would help! Appreciate his work!

  • Review 27 (2024-09-14 - Rating: 5)

    Roman is the best ever! Not only is he adorable but very very professional & proficient! Were very grateful to have met him!! Hope he comes back soon!!!!

  • Review 28 (2024-08-19 - Rating: 5)

    Matt from Reliant Plumbing was excellent . He diagnosed my problem and had it fixed super fast. He was very professional and friendly. I highly recommend using Reliant Plumbing!

  • Review 29 (2024-11-27 - Rating: 5)

    Thank you to Ray! Gave us great info and was super transparent and helpful! Will absolutely call again!

  • Review 30 (2024-10-18 - Rating: 5)

    Insurance mandated maintenance to multiple supply lines. Roman was thorough and patient. Very professional. Highly recommend.

  • Review 31 (2024-09-03 - Rating: 5)

    Mack was amazing, so helpful in explaining what the issue was. Immediately fixed the problem, then explained some upgrade options. Will use again

  • Review 32 (2024-02-17 - Rating: 5)

    RELIANT Plumbing provided the BEST Service today. We upgraded the bathroom, which included commodes and shower issues. My wife & I are very Happy with the results and all the work done. Im confident were paying for the Quality of work our home deserves. Thats the Service I was looking for! Thanks to everyone from customer service in Austin! Great Job! Ill recommend Reliant to all my neighbors.

  • Review 33 (2024-03-13 - Rating: 5)

    Excellent customer service and experience! I had an urgent plumbing issue. Reliant was able to come to the rescue the day I called and before the ETA. I was kept informed about when to expect the plumber and provided a link to see the time of arrival. The plumber, Zach, was very professional, knowledgeable, thorough, personable, and courteous. He took the time to explain things to me and did an excellent job on the repair. Highly recommend Reliant Plumbing!

  • Review 34 (2024-05-06 - Rating: 5)

    Mack did a great job diagnosing and fixing my kitchen sink leak. He was prompt and very courteous. This is the 3rd time Ive used Reliant plumbing and have been very pleased with the service and results.

  • Review 35 (2024-04-27 - Rating: 4)

    We called Reliant on a Friday evening and they got a technician out to our home super fast. I am impressed with the prompt scheduling and the communication prior to arrival via phone call and text so I knew exactly who was coming and his ETA.Alan was our technician and he was thorough in his approach trying to diagnose our leak issue. He thought through multiple scenarios that could be causing the leak and seemed to give his honest assessment of what was going on despite not being able to see it. I also appreciated that upon entering our home, Alan noticed that we donā€™t wear shoes inside and he took off his shoes before walking upstairs on our carpet without being asked. Most service employees ignore this.I subtract 1 star for the pricing: we were quoted $500 just to cut a small hole in our garage ceiling to see the leak. That would not include the cost of repair nor the cost of covering the hole afterward (which Reliant doesnā€™t do), and it is just way too much. We decided to wait and see if we can diagnose the problem another way before going this very costly route.Additionally I feel that I got a bit of the runaround regarding the diagnosis fee because I was told it was $150 but would be knocked down to $89 if I left a review, but upon reading other reviews here it seems that $89 is the standard fee anyway! After I told him I am a local guide he knocked it down to $39. So just beware about the whole discount-for-a-review thingā€” I donā€™t think itā€™s an entirely bad practice since he was not pushy about it and told me multiple times I should write my honest feedback. So here I am doing just that for transparency!TLDR: if you need a knowledgeable plumber on short notice, Reliant has your back. It just might cost more than other options.

  • Review 36 (2024-08-12 - Rating: 5)

    Nick did a wonderful job helping us fix our kitchen plumbing issue. Fast, professional, and effective!

  • Review 37 (2024-04-30 - Rating: 5)

    Ray was on time, had great communication, was non-judgmental about our messy house, professional, friendly - and most importantly.. took the time to talk through our issue and help us understand our options. He is our go-to person for any future plumbing issues. Thanks, Ray and Reliant Plumbing!

  • Review 38 (2024-11-11 - Rating: 5)

    Ray was fantastic! Thoughtful about whether to charge us for a call on warranty for water heater

  • Review 39 (2024-09-20 - Rating: 5)

    Had an emergency, and Reliant came through. Super friendly and got the job done fast. Thanks Ray!

  • Review 40 (2024-12-09 - Rating: 5)

    Ray came out very quickly and was able to determine there was not a leak

  • Review 41 (2024-04-17 - Rating: 5)

    Sean V came to the house for the eval/estimate and was awesome. Explained our options and was very patient.Followed up same day with Roman and Omar who were also excellent. Clean, polite, knowledgeable, great work. Finished quickly, great communication. Would recommend for sure.

  • Review 42 (2024-06-11 - Rating: 5)

    Our technicians took care of our defective water heater and quickly got it replaced. They were so friendly and informative, worked fast, and cleaned up nicely. Thanks, Armando and Zeke!

  • Review 43 (2024-02-15 - Rating: 5)

    Mack SAVED us! What a relief! He was respectful, professional, listened to my concerns and explained everything. We were pleased with Macks plumbing skills and excellent communication throughout the whole process. If ever needed, we wouldnā€™t hesitate to call him again. Overall, extremely satisfied with his work and we are very happy to have our water successfully running again!

  • Review 44 (2024-04-09 - Rating: 5)

    Mack was great! He found a few other issues that needed to be addressed and included those in the quote. I called at 12 for an appt and he was arrived by 2 and done by 3:45. Great service! Efficient and knowable

  • Review 45 (2024-09-21 - Rating: 5)

    Roman and Ezekiel were friendly, communicative and worked diligently to get us functional again.

  • Review 46 (2024-02-16 - Rating: 5)

    My water heater cracked and I called Reliant Plumbing. Alan Torres came out and gave me a quote and they will be coming out tomorrow to repair it. The service and guidance from Alan was top notch. While I am giving 5 stars I think its important to add one detail for context. The cost to replace the water heat tank was $3,200 from Reliant with a 6 year warranty. I was informed that they use a professional grade tank. Lets hope it holds up well. It was on the higher end of cost but they said they would be out today to fix it.

  • Review 47 (2024-04-20 - Rating: 5)

    Canā€™t say enough good things about Alan! I needed a water leak fixed on a Friday late afternoon. When he was dispatched he was in Leander. He was at my house quickly. I felt bad he had to work late on a Friday. He said, ā€œthis is what we doā€. He explained in laymanā€™s terms what the issue was and how to best proceed. Highly recommend and will be my first call the next time I need service.

  • Review 48 (2024-01-12 - Rating: 5)

    Mack came out today to look at both some fixture replacements and more complicated rerouting of crawl space plumbing. He presented clear options and explained the pros and cons of each. He was professional, including asking to remove his shoes, which were already quite clean! He pointed out some options to save expense as well as recommended some additional services to better weatherproof our system. The options/bids were clearly presented on his iPad for my consideration. Very happy to have had Reliant to my house today!

  • Review 49 (2024-07-01 - Rating: 5)

    Thank you Sean! He was on time and efficient. He got right to the issue and explained it well. We highly recommend him as a technician!

  • Review 50 (2024-07-18 - Rating: 5)

    Zach was informative, curtious, explained my all my solution options clearly, and was easy to work with. He was able to get the problem solved efficiently.

  • Review 51 (2024-03-06 - Rating: 5)

    Mack came over quickly - day of my call - which was wonderul! He was quick to find the issue (there wasnt one, luckily) and very friendly. I would recommend using their services when you have any plumbing issue.

  • Review 52 (2024-03-25 - Rating: 5)

    Mack came out to address our garbage disposal not working - he came by same day & was very friendly + helpful! Garbage disposal is fixed & we even got a quote on adding a water line for our fridge. Will definitely use this company again soon :)

  • Review 53 (2024-10-13 - Rating: 5)

    Zach did an excellent job explaining the issue and also troubleshooting the problem. Very respectful and friendly.

  • Review 54 (2024-01-04 - Rating: 5)

    I called Reliant today to investigate a leak in my front yard. They came to the house within an hour of calling them. By 6pm they had fixed my problem without any issues. Ray, Roy, Matt and Alec were all very respectful and professional. What a great team! I recommend calling Reliant plumbing because of the way I was treated. You will be glad you did. BTW, this is not a fake review. Im a real customer. šŸ˜Œ

  • Review 55 (2023-10-13 - Rating: 5)

    We had Evan come out to check a noise we were hearing with our toilet and he was able to identify the issue right away and also let us know how to fix it easily! He was super nice, professional, and knowledgeable about what he was talking about. Great service, and we will definitely use them again for any other issue we may have!

  • Review 56 (2024-01-16 - Rating: 5)

    Mack came out within an hour of us calling and had our tankless water heater repaired within 20 minutes. He also showed me how to prevent the issue in the future. Very grateful for the super quick response during a freeze and repair!

  • Review 57 (2024-12-06 - Rating: 5)

    Roman and Joe did a great job ! It was quick and easy!

  • Review 58 (2024-04-25 - Rating: 5)

    Mack came out in great timing and was very attentive to my needs. He made sure I completely understood my options. Ill definitely use him again.

  • Review 59 (2024-06-05 - Rating: 5)

    Sean V. Was great, he arrived on time, great customer service. He gave us a peace of mind after taking care of the issue.

  • Review 60 (2024-09-25 - Rating: 5)

    Zach was so helpful, showed up on time and diagnosed our problem in less than 10 minutes. Thank you!!

  • Review 61 (2024-03-28 - Rating: 5)

    Reliant showed right on time to fix a plugged up sink at our bathroom. Zack, the plumber, was super friendly and knowledgeable. He ran the snake twice to ensure all was clear. Fixed the problem, no mess and out the door in 30 minutes Call Reliant!

  • Review 62 (2023-11-21 - Rating: 5)

    Steven is the man! Great service, explaining our issues to us and what solutions he could offer. Replaced our kitchen disposal, and checked out issues with our toilets. The toilets will need to wait for now- not an emergency. Very nice, and on time. Your company seems to be run very efficiently - texts and scheduling reminders. Thank you for good service.

  • Review 63 (2024-12-12 - Rating: 5)

    Ray came on time and gave me an honest estimate!

  • Review 64 (2024-10-18 - Rating: 5)

    Thanks so much to Ray for coming out and helping me out while doing construction on my house!

  • Review 65 (2024-08-01 - Rating: 5)

    Ray has great service and explained other issues we may have and other solutions to help us fix it.

  • Review 66 (2024-01-24 - Rating: 5)

    We contacted Reliant Plumbing today for a potential leak. Alan quickly came out to inspect and was extremely knowledgable and professional. We would definitely recommend his services and would choose Reliant again moving forward!

  • Review 67 (2024-10-31 - Rating: 5)

    Ray was to quick to fix my issue and very professional. Cheers!

  • Review 68 (2023-12-15 - Rating: 5)

    We had a plumbing issue and Reliant sent a rep in just over an hour. I was immediately impressed with Dominic. Reps are the public face of a company and if Dominic is a fair representation, then Reliant will be our go-to plumbing company from now on. He was professional, knowledgeable, and diligent. He was also especially kind, and that helps in a stressful situation. The time and attention Dominic gave us made us feel like were working with a company that cares and that we can trust.

  • Review 69 (2023-09-05 - Rating: 5)

    Mack was great! Unclogged our sink and helped with our shower temperature. He also took the time to educate us on tools for preventing the drain from clogging as well. And he suggested a longer term fix that was super helpful. Polite, efficient and great service

  • Review 70 (2023-09-09 - Rating: 5)

    The service man that came to my home was absolutely incredible.He took his time and explained to me what was happening and he fixed everything.Mr. Dominic was very professional and he arrived on time, very efficient and gave excellent customer service.I would recommend him for any plumbing issues he knows what he is doing . He is extremely Knowledgeable and Professional.Thank you for your excellent work and professional service.

  • Review 71 (2024-07-31 - Rating: 5)

    Sean came out, was very knowledgeable and really polite. Great people!

  • Review 72 (2024-02-21 - Rating: 5)

    Had a major pipe burst in my yard. Reliant was the 3rd plumber I called. Mack whatā€™s her within 2 hours. He covered everything I needed to be done, gave me options and pricing. Very happy with their response

  • Review 73 (2023-12-20 - Rating: 5)

    Dominic Joseph was my technician. He was very professional and easy to talk to. He was thorough in his assessment and explained my options completely. I am very pleased with his work and would recommend him and Reliant Plumbing to anyone.

  • Review 74 (2023-11-02 - Rating: 5)

    We had our sink and garbage disposal clog. Ray arrived quickly and was able to fix our problem swiftly. He was also really nice and accommodating. Would definitely use them again in the future

  • Review 75 (2024-10-22 - Rating: 5)

    Roman did an awesome job. Very quick and thorough

  • Review 76 (2024-01-19 - Rating: 5)

    My experience with Reliant was amazing. Alan was our tech and he was very professional and on time. He was very thorough and let me ask a ton of questions. I look forward to using Reliant for our plumbing needs.

  • Review 77 (2024-01-04 - Rating: 5)

    I needed a fireplace gas supply pipe shortened and another plumbing company provided 2 very high estimates to do more work than what was needed. I called Reliant and they sent Jacob the very same day and he got the job done within minutes for a reasonable price (and much lower than the original company). Thank you for a job well done!

  • Review 78 (2024-01-31 - Rating: 5)

    I am so impressed with the Reliant plumber that came to my house to fix drains! His name is Zack and he was so easy to work with.He was so polite and helpful and I would hire Zack from Reliantanytime I need a plumber! Great job Reliant!

  • Review 79 (2024-01-18 - Rating: 5)

    Pipes burst from the freeze, Reliant got us scheduled same day, when other companies didnt even get back to us. Jay was a huge help in fixing not only the issue, but several hazerds from poor build quality. He looked for ways to keep costs low for us while maximizing protection against future problems. Hope your toe feels better Jay!

  • Review 80 (2024-01-19 - Rating: 5)

    Mack was an incredible plumber who helped us when a bib bursted on the exterior of the house due to the freeze. He also took a look at other plumbing in our house as we requested and provided his processional opinion. I highly recommend Mack for any of your plumbing needs!

  • Review 81 (2024-09-06 - Rating: 5)

    Roman and Joe were great, they found the leak, fixed it, and while they were s at it they fixed our water pressure problem, too

  • Review 82 (2023-08-27 - Rating: 5)

    Don is extremely professional. He communicated his arrival time, provided the best service, and went above and beyond to ensure my issue was fixed. I cannot stress enough how great Don is. If youre hesitant to schedule him for a service, do not give it a second thought! Just do it, and let him know that Oumar recommended him. šŸ˜Š

  • Review 83 (2024-01-17 - Rating: 5)

    Mack called to let us know he was on the way. We were in a tight spot with our leaking shower. At first we couldnā€™t shut off the water. The customer service was stellar when we made our appt. Mack didnā€™t disappoint and made us understand what needed to be fixed incl the warranty on work. All of this after hours! And during our freeze 2024.

  • Review 84 (2024-08-25 - Rating: 5)

    Zack was amazing and saved the day for me. Showed up quickly and explained everything

  • Review 85 (2023-07-18 - Rating: 5)

    Mack came within a hour of being called. The service was quick. He was able to diagnose our issue and provide a good priced estimate. Very professional. Would 100% recommend

  • Review 86 (2023-12-05 - Rating: 5)

    Mack came by right on time and was very honest/thorough throughout the process. Highly recommend, especially considering how long it took for some other plumbing companies to get back to me when these guys got back to me right away. Great work!

  • Review 87 (2024-04-19 - Rating: 5)

    Zach was so helpful in explaining the issues with my kitchen sink. He was able to completely clean out the pipes in the kitchen, and took less than 20 minutes.

  • Review 88 (2024-01-04 - Rating: 5)

    Mac was awesome! He came out and resolved our water temperature issue. He was pleasant, professional, and Iā€™ll be using their services in the future.

  • Review 89 (2024-07-19 - Rating: 5)

    Roman and Joseph came out and did an amazing job at our office! I highly recommend them!

  • Review 90 (2024-03-08 - Rating: 5)

    Roman & David were amazing. Water heater wasnt working and they came right out and got it back up and running. Also, gave amazing advice for extending the life of my water heater with preventative maintenance!

  • Review 91 (2024-04-25 - Rating: 5)

    Sean was very helpful in guiding me through what should be done for my water leak and explaining everything so I had a clear understanding of the situationFeeling better about moving forward with repairs nowWould definitely recommend Reliant Plumbing

  • Review 92 (2024-07-19 - Rating: 5)

    Ray came in for a consult and has given me great prices and a great service as well.

  • Review 93 (2023-11-06 - Rating: 5)

    I called Reliant to fix a water leak from my bathtub. They came out the same day. Jacob from Reliant spent about an hour working on my leaking faucet. Jacob not only showed up on time, he was 2 hours earlier than the appointment. He fixed the leak. He was very professional. He did a good job. I was shocked that I called in the morning, and Jacob fixed my leak by noon. Good job, Jacob, and good job, Reliant!

  • Review 94 (2024-06-20 - Rating: 5)

    Ray was awesome! Very nice and professional. Same day service is always huge!

  • Review 95 (2023-05-07 - Rating: 5)

    My first time using Reliant. Dillon & Zach were on time, very responsive, respectful and polite. Their work was precise and complete- communicating with me about the repairs.I would recommend Reliant to anyone who needs plumbing/toilet repairs!Definitely 10 stars!!!!

  • Review 96 (2024-04-13 - Rating: 5)

    Juan - Serviced our multifamily property near Austin. He has been doing this for 9 years, was knowledgeable, and answered any /all questions we had about the job. 10 out 10 service.

  • Review 97 (2024-02-27 - Rating: 5)

    My 20 year old Water Heater bit the dust on Sunday night and by Monday, Reliant diagnosed the issue and replaced the heater! My plumber Roy was professional and knowledgeable, even coming back out when the water pressure in my shower dropped because of sediment clogging the shower head after the water heater install. Great company, great work, and fast!

  • Review 98 (2023-08-10 - Rating: 5)

    We had a great experience with Reliant. Dominic Joseph, our technician was professional, personable, knowledgeable and helpful. He was responsive, on time, and made sure we were happy with our service.

  • Review 99 (2023-10-17 - Rating: 5)

    Roman and Caleb with Reliant were very prompt and professional! They took the time to walk me through the repairs and provided recommendations to further improve our plumbing system. Will recommend them to anyone ā˜ŗļø

  • Review 100 (2023-07-28 - Rating: 5)

    Ray was awesome. He was professional, thorough and honest. Ray assessed my problem quickly after I had been taken for a ride with 3 other plumbers who replaced my toilet when I didnā€™t need to. I wonā€™t be using those other companies again.

  • Review 101 (2023-10-04 - Rating: 5)

    Dominic was very thorough and efficient in the work that he did on our toilet. I appreciated that he was quickly able to acquire a needed part and provide us with estimates for the work. I would recommend him!

  • Review 102 (2024-09-05 - Rating: 5)

    Zach was great, a total professional and wonderful to work with.

  • Review 103 (2023-12-11 - Rating: 5)

    Reliant of SAN ANTONIO was the 3rd Plumbing Company to diagnose our massive sewer line problem. While Stephen ran the camera, Jason (Little J) suited up and fearlessly crawled under the narrow foundation to take photos, all this before bidding on the job. Incredible.First they sent Jonathan and William who tirelessly dug for two days creating a beautiful 4 tunnel access to the sewer line.Then Ramiro, Jason and Sam began the arduous task of replacing the sewer line and water lines. These three young men were truly fantastic. Ramiro was swift, stealth and FAST under the house, on the roof, he was everywhere. Jason underneath the house was the go-to for everything, and Sam with his brawn and skill kept our spirits up.Under the management of Stephen and Jason O, this Reliant team was simply excellent.

  • Review 104 (2023-11-15 - Rating: 5)

    Mack was super helpful! Gave us the full rundown of what was necessary and broke it up into good, better, best packages which was great. He was on time and courteous.

  • Review 105 (2024-06-28 - Rating: 5)

    Ray was amazing, definitely will be using again for any future needs!

  • Review 106 (2024-01-08 - Rating: 5)

    Zach was a lifesaver! He promptly arrived to fix our clogging issue and worked efficiently to resolve it. His professionalism and expertise were top-notch, making him highly recommendable for any plumbing needs.

  • Review 107 (2023-12-29 - Rating: 5)

    I had an urgent issue the week before Christmas and Justin was able to come out the same day to assess the situation. What we assumed was just a minor clog turned out to be a much bigger issue but Justin and his team walked us through a thorough explanation and showed up early each morning to get to work, even in rainy conditions. Even though the issue was bigger (and more expensive) than I expected, Justin was very patient and knowledgeable with his explanations. This is actually the second time Iā€™ve used Reliant and I would use them again in the future.

  • Review 108 (2024-08-02 - Rating: 5)

    Zack was great! Friendly and found/fixed the problem in a matter of minutes.

  • Review 109 (2024-11-18 - Rating: 5)

    Ray was great showed up on time!

  • Review 110 (2024-01-31 - Rating: 5)

    Jay Heck did a great job of replacing my kitchen sink!

  • Review 111 (2024-02-28 - Rating: 5)

    Roman and Brent helped replace a pipe that had broken at my house. They made extra sure to not damage any trees or plants which I appreciated! Definitely recommend Reliant for plumbing needs

  • Review 112 (2023-10-19 - Rating: 5)

    Mack was fantastic during our initial serviceā€”helping me understand what needed to be done and our plans going forward. Any and all questions were answered and we were super taken care of! (For reference: kitchen sink and drainage issues, toilet, and bathroom sink problems! Eek!)

  • Review 113 (2023-07-31 - Rating: 5)

    Mack & Sam came out to check on a sewer pipe smell and were able to find a hole in our clean out plug that another company missed (as did I). They also looked at other areas and were extremely kind and helpful + professional! I highly recommend their services.

  • Review 114 (2024-03-13 - Rating: 5)

    Sam and Arturo did a great job. They replaced my hot water heater and after they finished Sam even helped with my kitchen sink having a little low flow.

  • Review 115 (2024-01-13 - Rating: 5)

    Reliant plumbing is just that. Extremely reliable and the quality of work is second to none. I went through 3 plumbers before finding them. Roman, one of their lead plumbers, is highly skilled and is a fantastic human being as well.

  • Review 116 (2023-04-20 - Rating: 5)

    Reliant is an excellent company. Iā€™ve used their services twice now and they always do a fantastic job. Ray is incredibly professional and extremely fast. Hire them! You wonā€™t be disappointed!

  • Review 117 (2024-01-09 - Rating: 5)

    Mack was awesome, went above and beyond. Even helped me diagnose something unrelated to what I called them for. Excellent. Pleased.

  • Review 118 (2023-01-11 - Rating: 5)

    Logan and his team did an incredible job replacing both of my water heaters in one afternoon. They were quick, super friendly, and made sure to answer any questions we had about our new equipment. I will definitely be using Reliant for all my plumbing needs

  • Review 119 (2023-09-26 - Rating: 5)

    Mack was great in helping me figure out what I needed to do to install my new toilet. He came by the first time and I actually didnt have what I needed so he waived the fee and came by again to help me out. Definitely recommend him and Relinat plumbing!

  • Review 120 (2023-09-14 - Rating: 5)

    Mack was prompt, courteous and professional. He explained a variety of options for addressing our leaking faucet and spent time testing our water pressure and discussing the details about what might best prevent the issue from reoccurring.

  • Review 121 (2023-03-27 - Rating: 5)

    Mack came within a couple of hours after we called in for service on our water heater. He quickly resolved the problem and made suggestions to improve our current system. I highly recommend him for future service.

  • Review 122 (2024-03-25 - Rating: 5)

    Roman and David did a wonderful job... They worked so hard. They were quick and communicated quite clearly our options. They were super friendly. Were definitely using Reliant in the future.

  • Review 123 (2023-12-19 - Rating: 5)

    Had a main water leak repaired with a new line. The crew did what they could to protect tree roots and restore landscaped areas. Roman, Sam and Dennis were on time, friendly and professional. Thanks guys!

  • Review 124 (2023-12-08 - Rating: 5)

    We called Reliant Plumbing for an emergency leak on the weekend. Roman got the work done quickly and efficiently. He kept me updated on the progress and was very polite.

  • Review 125 (2023-10-30 - Rating: 5)

    I had a minor leak but was afraid to tangle with it and called Reliant; Evan came out right away and it was such an easy fix he waived the service fee which was so kind of him. Very prompt and professional service- I know who I will call for my next plumbing issue!

  • Review 126 (2024-09-11 - Rating: 5)

    Roman and Esgar came out and installed water heater. They were great!

  • Review 127 (2023-01-27 - Rating: 5)

    We suspected a leak in our water heater. David came by to our place pretty quickly after us reaching out to the company, he gave a quick and thorough look and explained to us what might have been going on, why it may be going on and what we can do to prevent it from happening. He was very pleasant and cheerful to work with and talk to and clearly knew really well what he was looking at. Thanks David! Wed be really happy to utilize your services if anything happens if youre in the area!

  • Review 128 (2024-01-18 - Rating: 5)

    Alan helped me to understand the problems I had with my plumbing after a hard freeze. Gave me several options on how to move forward with repair at my choice. Very open and honest, 5 stars!

  • Review 129 (2024-01-18 - Rating: 5)

    Mack was phenomenal. Very informative and helpful in explaining the issue and options to resolve. Would def use Reliant again.

  • Review 130 (2024-03-05 - Rating: 5)

    Kane and Zeke came by and wrapped up the job quickly and completely. They also stayed after to answer questions. This was top notch service.

  • Review 131 (2024-01-15 - Rating: 5)

    Alan was assigned as our tech. He was extremely knowledgeable and professional. Alan was able to quickly resolve the water pressure issues we were having

  • Review 132 (2023-05-27 - Rating: 5)

    Dominic Joseph was courteous, knowledgeable and professional. He took the time to educate me on what the problem with my dishwasher draining issue was. I would happily use Reliant again!

  • Review 133 (2023-09-18 - Rating: 5)

    Mack was great! He gave me an honest assessment and didnā€™t try to upswell me on something I didnā€™t need. Very knowledgeable. Will use them again!

  • Review 134 (2022-11-02 - Rating: 5)

    My mother-in-law hired Reliant to come out and take a look at their toilet that has never flushed well/reliably. She has asked that I write a review on her behalf. ā€œNot only was Reliant able to come out the same day as the call, they didnā€™t charge us a service charge, and fixed our toilet quickly and easily! I was so satisfied with their service. My service technician was named Bryan. He was awesomeā€.

  • Review 135 (2024-06-22 - Rating: 5)

    Sean V. was great and very transparent with everything. Would highly recommend using him!

  • Review 136 (2023-03-24 - Rating: 5)

    Dion did an incredible job working hard and keeping us updated every step of the way. In times like these you wish to have someone responsible and good at communicating what is going on during the whole process. They changed our pipes from cast iron to pcp. It was a big project and we are super happy with their services. Thank you, Dion and team!!

  • Review 137 (2024-01-24 - Rating: 5)

    Zach was the technician on the job and he was great! We had a sewage smell all throughout our second floor. We could not figure out why for the life of us. Zach gave us a couple of options as to where/what the smell is coming from. So now weā€™re in the process of elimination phase to see what the smell is. Thanks Zach!

  • Review 138 (2022-03-11 - Rating: 5)

    Jason came out and diagnosed the situation and discussed options for moving forward. He was very professional and my dog liked him too! Everything about working with Reliant was easy, from setting the appointment, providing me with a narrow two hour window of time when the technician would arrive, and keeping me up to date and communicating about his arrival. As a downtown resident, I have a hard time finding people to work in my building. Reliant was happy to help me out in my downtown condo. A thoroughly enjoyable experience all the way around.

  • Review 139 (2023-08-15 - Rating: 5)

    Reliant was able to come the same day I called within the timeframe they gave us. Dominic was polite and efficient and able to diagnose our issue quickly.

  • Review 140 (2024-04-24 - Rating: 5)

    I had Ray come out and look at my hot water heater and he noticed some nuanced issues. He really cared and went above and beyond

  • Review 141 (2024-09-25 - Rating: 5)

    Ray was wonderful! Great service

  • Review 142 (2024-03-26 - Rating: 5)

    I cannot recommend Reliant and our plumber Logan Hernandez highly enough. We will be using Reliant and recommending both Reliant and Logan for any future plumbing needs.

  • Review 143 (2024-05-01 - Rating: 5)

    Edit: They made it right by fixing the problem. Sean is a shining example of treating the customer right & fixing the problem. Looking forward to tackling more projects with Reliant and Sean.

  • Review 144 (2024-03-20 - Rating: 5)

    Roman and David helped me with our water heater installation. They were extremely professional and answered all my questions and concerns. Thank you both and Reliant!

  • Review 145 (2024-01-24 - Rating: 5)

    Zach was great. I was having plumbing issues and he worked hard to figure out the problem. He even fixed my commode while he was there and noticed I was having low water pressure and suggested how to fix it.

  • Review 146 (2023-04-12 - Rating: 5)

    Reliant was very professional and great to work with. They performed a difficult undermount sink replacement and were very careful to protect our kitchen countertops and the sink looks beautiful. The second part of the job (plumbing connections) needs to done once the adhesive has set on the sink, but so far itā€™s been great!

  • Review 147 (2022-11-28 - Rating: 5)

    So happy we contacted Reliant. Asa showed up RIGHT on time (huge relief as other competitor left us hanging after 4 hours of waiting!). His prompt professional service will have us calling Reliant any time we need service. 15 out of 10 recommend!!

  • Review 148 (2024-11-20 - Rating: 5)

    Zach was very professional and helpful. He arrived on time. Highly recommend Zach and the team for any plumbing needs.

  • Review 149 (2023-09-25 - Rating: 5)

    Ray was fantastic in diagnosing the issue and having a team here same day! appreciate the professional manner and overall amazing attitude :) Thanks Ray.

  • Review 150 (2024-03-02 - Rating: 5)

    Though we decided not to move forward with the work, Alan came when he said he would and was very helpful explaining the work that needed to be done and what the options were. If we decide to move forward with the work, well be giving Alan a call.

  • Review 151 (2023-08-15 - Rating: 5)

    Mack was great in helping assess the situation and fixing it all within a day. Never felt pressured to decide and was given all the options for my back flow valve replacement!

  • Review 152 (2023-07-03 - Rating: 5)

    Mack from Reliant came over same day, gave me a great quote on my water heater repairs AND offered same day service as well! I would recommend this company and will definitely call them again with my future plumbing needs!

  • Review 153 (2023-11-15 - Rating: 5)

    Steven was an awesome plumber technician! He was really nice and respectful. I definitely recommend this company. Job was completed in a timely manner. Thank you!!

  • Review 154 (2022-11-29 - Rating: 5)

    Austin and Reliant Plumbing were incredible from start to finish. Not only did he resolve our clogged drain quickly and professionally but he also was very friendly and became a favorite guest of my kid and my dog. He was transparent about pricing and explained everything he was going to try and the process he was going to use to diagnose and address the issue. I would hate to have another plumbing issue but knowing you guys are out there to help makes the thought a bit less scary.

  • Review 155 (2022-10-21 - Rating: 5)

    Austin did a great job! Not only was he friendly and reliable his time management was excellent. A job that could of been days was done within just a few hours. 100% recommend Reliant and definitely ask for Austin!

  • Review 156 (2023-11-30 - Rating: 5)

    Zach Brigadi was extremely patient, knowledgeable and trustworthy. He went above and beyond to explain everything even though we called for routine maintenance.

  • Review 157 (2024-01-09 - Rating: 5)

    Call Ray with any gas plumbing needs! He came in and solved our problem without trying to upsell us on lots of things. Heā€™s very trust worthy, throroufh and quick!

  • Review 158 (2021-02-02 - Rating: 5)

    Jason was fantastic - came out right on time and was super friendly and helpful. He told us exactly what was wrong and what it would take to fix, as well as what was a must fix right now. The customer service team was awesome as well - Jessica was super friendly and the reason I went with Reliant in the first place. Would recommend.

  • Review 159 (2023-10-20 - Rating: 5)

    Mack was quick, and nice. He got the job diagnosed and completed with in an hour of my call. He saved me money and frustration!

  • Review 160 (2023-03-08 - Rating: 5)

    Dominic was knowledgeable and his customer service and attitude were phenomenal. A truly valuable asset to the Reliant team. Reliant has my future plumbing business because of Dominicā€™s approach and level of service.

  • Review 161 (2024-03-20 - Rating: 5)

    Zach did an excellent job of explaining how everything would be done. Heā€™s certainly someone I would use again. Thanks, Mrs. McNair