Reliant Plumbing
Located in Austin, Texas
Address: 3841 Ranch Rd 620 S, Austin, TX 78738, United States
Phone: +1 512-222-6029
Rating: 4.8
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Water filter supplier
- Water softening equipment supplier
- Water testing service
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-02 - Rating: 5)
Jacob W. did outstanding work for installing a PRV valve in between the water softener and pipe inlet where water comes into the house. He then adjusted the water pressure coming into the house to a safe level. Very reasonable price and professional job! -
Review 2 (2024-12-27 - Rating: 5)
Reliant came out same day for an issue that arose on my bath plumbing. Daniel was outstanding! He was very helpful, super friendly, explained everything clearly, and got everything fixed up. Highly recommend! -
Review 3 (2024-09-10 - Rating: 5)
Roman is a life saver!!! He stopped and repaired an active water main leak! His expertise and professionalism made me calm and relaxed knowing that my problem will be fixed right!I would recommend reliant plumbing to anyone looking for a reliable and reputable plumbing company! -
Review 4 (2024-12-20 - Rating: 5)
Had issues with in-ground piping. Yes plumbing costs more these days because tradespeople are harder to find. My point is thats across the board but the work here is top-notch, and that is not something every company has.Brant in particular is friendly, knowledgeable, personable and professional. He has great recommendations supported with reasons. Brant one of those types of people that if he was one of my employees, Id promote him to train other people on how to be successful. Thank yall! -
Review 5 (2024-11-22 - Rating: 5)
Zach was able to accommodate me the very next day after a leak started in the kitchen faucet. Within minutes he identified the problem and installed a new faucet for me. He also gave pointers on how to properly maintain the various parts which was immensely helpful. -
Review 6 (2024-12-12 - Rating: 5)
Roman Z. led an excellent crew. He arrived on scene and immediately talked us through process of moving from Septic to City Sewer. Reliant is a one stop shop = Civil engineering, permitting and doing the plumbing work. Romans crew is hard working. I sheepishly asked what time they were going to quit because I worried for my neighbors about noise after sunset. First class all the way around. I will absolutely use these folks again for any plumbing needs. š š -
Review 7 (2024-11-19 - Rating: 5)
We called Reliant in Austin for some upgrades to our bathroom. They were timely and did a great job. Thanks to Carlos and Trevor for your efforts. Highly recommend. -
Review 8 (2024-08-09 - Rating: 5)
Excellent plumbing services. Seriously - everything about the process was top notch. Great website, it was easy to call the main number and schedule something within a couple of hours. Heck - they even let you track where the plumber is, which is such a welcome touch. Ive had previous contractors who were hours late and itd be a chore to know their whereabouts. My guy Zach was professional, great at coordinating, straight to business and was able to diagnose the issue within a few minutes. They put the homeowners at the center of attention. Highly recommended. Thank you Zach and Reliant Plumbing! -
Review 9 (2024-12-07 - Rating: 5)
I couldnt be more impressed!Our water heater stopped working on a friday night. I called Reliant @ 9:00am on a very rainy Saturday morning. To my pleasure, our service tech, Alan Torres showed up within a couple of hours.He and his partner diagnosed our situation and gave us 3 different options to repair/adjust/replace our current hot water heater situation...Id highly recommend these folksSammy -
Review 10 (2024-11-26 - Rating: 5)
RAY IS OUR HERO! He helped us out and fixed our problem so quickly. Grateful for his directness, problem solving, and saving of my time! Thank you again Ray! Highly suggest Reliant, ask for Ray! -
Review 11 (2024-12-14 - Rating: 5)
Kane Childress was very professional and knowledgeable. He explained everything clearly including all of my options. He even looked at a problem I had that was unrelated to his visit and again explained everything thoroughly. I would recommend Kane Childress and Reliant Plumbing to everybody. -
Review 12 (2024-11-04 - Rating: 5)
Roman and Omar were at our house today to repair some plumbing issues we had. They arrived early, took care of all the tasks that needed to be to be completed and cleaned up before reviewing all the work with me. They did a great job. -
Review 13 (2024-10-01 - Rating: 5)
Ethan and Carlos came out today to fix issues with two showers and not only did they do a fabulous job, but they discovered a very dangerous situation with some mold in my bathroom. They found the issue while doing their post-fix testing. I couldnāt be happier with the work that they did. They left the area clean and tidy after they finished. Both were extremely friendly and professional. I cannot recommend Ethan and Carlos enough! -
Review 14 (2024-08-14 - Rating: 5)
Zach was amazing! Super knowledgeable and friendly. I am normally weirded out with strangers in my house (I am an introvert) but he was extremely pleasant to be around and was also exceptionally good with my animals and did a great job on the repairs! Overall highly recommend! -
Review 15 (2024-08-22 - Rating: 5)
Roman and Joe came out and took care of our plumbing needs. They were professional and took care of the job in a timely manner. They explained what had been done and had us back up and running in about an hour. Highly recommend both of them! -
Review 16 (2024-12-18 - Rating: 5)
I called Reliant Plumbing due to a leak under my kitchen sink. They were able to get someone out first thing the next morning. Zach took a look at it and immediately knew what was wrong. He was able to get it fixed in know time at all. Iām thinking about replacing my hot water heater due to age. Iāll be requesting Zach when Iām ready to do that. -
Review 17 (2024-10-09 - Rating: 5)
I have used Reliant Plumbing on two separate occasions. I have been extremely pleased with them. Don was my plumbing technician both times. I was so impressed by his knowledge, professionalism and willingness to take the time to troubleshoot...so much so that I requested him the second time! I had used another company prior to calling out Reliant this last time and then called Reliant for a second opinion and Im glad that I did. Don asked a lot of questions and was genuinely concerned about getting to the root of the problem. I will continue to use Reliant Plumbing for all of my plumbing needs! -
Review 18 (2025-01-04 - Rating: 4)
The Reliant employee was prompt, courteous and knowledgeable. And he was able to get there the day before thanksgiving. -
Review 19 (2024-12-19 - Rating: 5)
Daniel arrived on time and was a huge help. Polite, professional, and solved my garbage disposal problem all while educating me on the minor adjustment needed! I fully recommend Daniel of Reliant Plumbing. Thank you! -
Review 20 (2024-12-03 - Rating: 5)
Zach was incredible. He showed up on time and was quick to diagnose our issue. Very educational and professional. Highly recommend. -
Review 21 (2024-10-31 - Rating: 5)
Ethan and Joe showed up and were so nice and efficient taking out and installing a new water heater that was in the attic and not very easy to get too! Ethan and Joe even replaced a broken hose spigot!! Thank you E&J!!! -
Review 22 (2024-07-05 - Rating: 5)
Zach was AMAZING!!!! He came out and unclogged our toilet with ease. He was very informative and gave us lots of tips! If you need anyone for your plumbing needs Reliant Plumbing is your company but please also do yourself a favor and request Zach! You will not be disappointed! -
Review 23 (2024-12-18 - Rating: 5)
Had some drainage issues this holiday season and David was able to handle it immaculately. Will definitely be using them in the future if something comes up. Highly recommend -
Review 24 (2024-08-11 - Rating: 5)
Reliant plumbing is absolutely amazing! They helped me on a Sunday with my leaking water heater and replaced it with a tankless with a 10 year warranty for extremely reasonable price! I will always use them for as long as we are in the area! Thanks again, Reliant -
Review 25 (2024-07-25 - Rating: 5)
I called several plumbing companies yesterday, prior to calling Reliant for a potential drain fly issue. None of them wanted to explore the problem. Then, I called Reliant. Amber answered the phone. Amber listened patiently to my problem, she displayed empathy and professionalism. She was authentic and sincere, and she was efficient. I focused on Amber in this review because she exhibits consistent qualities that every business owner wishes their people possessed. I have spoken to Amber a total of three times; each time her friendly, calm, caring attitude came through. Amber is outstanding at triaging the needs of the customer and excels at customer service. -
Review 26 (2024-01-27 - Rating: 5)
Reliant Plumbing was so responsive, professional, and empathetic to our problem. When I called about our main water leak, Cheyanne, who answered the phone was so reassuring and sympathizing to our situation. Within a few hours, Matt came out to give us an estimate for repairs (on his way home, he deviated to do this). Once again, Reliant was āon the ballā! The next afternoon Jason Sawyer was on the job. He stayed until the leak was found so he could get it fixed for us. There was great communication between the company and us about the arrival of the technician. RELIANT IS RELIABLE!! They made my problem their problem and treated us like we were friends not clients. GREAT SERVICE!! -
Review 27 (2024-08-24 - Rating: 5)
Roman, Joe, Omar were the technicians that worked on replacing all of our gas lines in our house. Apparently the old gas lines were outdated and had to be replaced. It was a big project and they were able to complete the job in two days. I was very impressed with the job they did. They are hard workers and did an excellent job.Thanks Again, Bruce Babb -
Review 28 (2024-12-09 - Rating: 5)
Roman and Joe were excellent. Roman answered all my questions and they fixed my issue quickly. Thanks for the help. Would recommend working with them. -
Review 29 (2024-10-10 - Rating: 5)
Zach did a thorough inspection of our water line and made some recommendations after verifying we dont have a water leak. Great service from Reliant! -
Review 30 (2024-08-03 - Rating: 5)
Roman and his team came to our home to address problems with our water heater. When he realized it needed a new part, it was ordered ASAP. They came later the next day to install. Can not recommend Roman and his team enough! -
Review 31 (2024-08-30 - Rating: 5)
Roman was awesome. Zeke and Anthony J were very helpfu as well. Great service. Replaced water heater and water line and got me back in action. Thanks! -
Review 32 (2024-08-29 - Rating: 5)
Iām extremely grateful to Zach from Reliant Plumbing for coming out and helping me locate my water shut off valves (under inconvenient bushes and several inches of dirt) and helping me realize that my leak was from my irrigation system and needed that type of specialist to help me with my leak. Will definitely reach back out to them again if I ever have any plumbing issues. -
Review 33 (2024-05-14 - Rating: 5)
Omar & Armando, worked hard to complete a drain and water line relocate for our master bath remodel. Professional and completed job as he promised. Thanks guys!Update!! This job was not completed correctly. Plumber returned to install new tub. Unfortunately, the rough in was not completed correctly and my new tile floor was disturbed by chiseling a hole to slab. No solution or plan to finish job correctly. -
Review 34 (2024-08-09 - Rating: 5)
Roman and Jose did a very professional and efficient job of repairing a water leak, replacing the water line, tank and replacing an old water heater. -
Review 35 (2024-07-03 - Rating: 5)
Alan came out on the first day and found out the problem and surveyed the damage. He was very patient on a very bad day Antonio and Arturo installed the new water heater. They were extremely nice and very efficient. Didnt take as long as I thought. Because the service was so great I scheduled an appointment to fix a toilet. Jacob came out right on time and fixed my problem. I would highly recommend this company -
Review 36 (2024-12-01 - Rating: 5)
Jose M is a rock star, super personal able and isnāt afraid to work and get the job done the right way! Wishing him and his family happy holidays. -
Review 37 (2024-03-29 - Rating: 5)
Juan from Reliant plumbing has impressed me greatly with his professionalism and customer service. I will be using this service for years to come and will recommend to others as well. -
Review 38 (2024-11-26 - Rating: 5)
Daniel was awesome. Would have him back out in a heart beat! Thanks so much for your professionalism and kindness! -
Review 39 (2024-12-30 - Rating: 5)
On-site staff did a great job of setting expectations and exceeding those expectations. I trust their expertise in plumbing. -
Review 40 (2024-12-04 - Rating: 5)
Roman and Omar came quickly and fixed a horrible leak in our closet. They were efficient and polite and we are very happy with the service -
Review 41 (2024-04-02 - Rating: 5)
Roman and David installed our new tankless water heater. They worked late to get it done on the same day we called. So happy to have hot water back so quickly! -
Review 42 (2023-09-27 - Rating: 5)
Roman and Brandt came to our rescue today! They gave us a clean install on our existing electric insta hot. Descaler and new valves so we can easily flush our system and protect it during these random ice storms. Very professional install. Thanks guys! -
Review 43 (2024-12-15 - Rating: 5)
First class service from Reliant, which showed up on a Saturday evening and then again early Sunday morning to help fix a plumbing mess of my own making. Andre was an absolute pro! -
Review 44 (2024-12-22 - Rating: 5)
Zach was great! Came out about 30 min for a suspected water heater leak and got us all checked out and fixed. -
Review 45 (2024-07-14 - Rating: 5)
Alan came out Saturday evening to check out a possible leak . He was very honest and thorough with his inspection. He could not find the source of the leak and gave us sound advice that if we happen to see one more drip to call him and he will be back out right away. -
Review 46 (2024-09-16 - Rating: 5)
Roman, did a great job installing our new tankless hot water heater. We are so happy to have worked with him. -
Review 47 (2024-08-02 - Rating: 5)
Zach was incredibly helpful while installing our disposal. He was also very kind and respectful while in our home. We appreciate his help very much! -
Review 48 (2024-10-02 - Rating: 5)
Zach was efficient and fixed the issues quickly. He explained what was going on and how to take precaution. I highly recommend Reliant Plumbing! -
Review 49 (2022-09-12 - Rating: 5)
My main water line broke underground and was flooding my front yard. This happened in the evening and Reliant plumbing was the only company that was able to send someone over quickly next morning. Asa was on time and quickly figure out where the break was. Although the repair was somewhat more expensive than what I expected, he did a professional job explaining the root cause and complete the repair in a few hours. The before and after images included in the report serves as good future reference. I am overall satisfied. -
Review 50 (2024-10-02 - Rating: 5)
The service with Reliant is always incredible! Zach gave me a full and comprehensive estimate on my job and took the time to answer all my questions fully and clearly. He got me a next day service appointment with Roman and Paul who were fantastic! They replaced 2 toilets, pressure regulator, garbage disposal, valves, and flushed my water heater in just a matter of hours. I was even provided with photos of all the work that was done for the benefit of my records.They are an amazing company with fast, responsive, knowledgeable, and incredibly courteous staff! -
Review 51 (2024-08-23 - Rating: 5)
Zack was great. On time, quick, and knowledgeable. Solved the problem fast. Iām very pleased with the service. -
Review 52 (2024-10-15 - Rating: 5)
Nick came right on time and immediately fixed my bathtub. Even my dog Joey was sweet on him. Excellent fast service! -
Review 53 (2024-07-19 - Rating: 5)
Zach with Reliant Plumbing came by to clean a drain and was kind enough to give us some estimates on new water heaters and a descaler. He was friendly and helpful! -
Review 54 (2024-06-17 - Rating: 5)
Steven and Emerson were amazing! Super friendly and quick. They did a great job replacing my kitchen faucet. We will definitely call reliant in the future! -
Review 55 (2024-06-12 - Rating: 5)
Great business! Been working with Reliant for the past year or so to do some work on an older home that I purchased. Ray was great today with breaking down all of the immediate work needed in addition to the root cause of each issue. -
Review 56 (2024-11-17 - Rating: 5)
Joshua C did a great job and was very helpful. Would definitely suggest to our friends. -
Review 57 (2024-10-20 - Rating: 5)
Roman did a great job! I would definitely recommend him to everyone. -
Review 58 (2023-11-25 - Rating: 5)
We were super pleased with Reliant. Chris came out on Thanksgiving, and when we ended-up needing a new sink and faucet, he got us through the holiday with a temporary fix. Julian came out the following day and very quickly installed the new fixtures. He was super professional and the work looks amazing! The pricing was fair and weāre very pleased overall with our experience. Thanks reliant! -
Review 59 (2024-11-25 - Rating: 5)
I had a problem with the pressure regulator and a broken pipe in my front yard. The response was quick and Roman identified and corrected the issues very quickly. -
Review 60 (2023-10-06 - Rating: 5)
Roman and Sam did amazing demo work for our remodel. Very kind and courteous. -
Review 61 (2024-07-05 - Rating: 5)
Had a troublesome leak identified by the water district of about 450 gal a day. I checked everything including the irrigation system and it was still leaking. Called Reliant and they scheduled a plumber for the next business day. Don arrived and was friendly and very professional. Analyzed the meter to ensure there was really a leak (there was) and then identified the problem in less than 10 minutes. Turned off the water to the pool back flow system and all leaking halted. Ive worked with many plumbers and I rate Don at the top. -
Review 62 (2024-11-22 - Rating: 5)
Zach did an awesome job finding my plumbing problem and explaining the repairs! I really appreciate his professionalism! -
Review 63 (2024-10-15 - Rating: 5)
Armando and crew were fast, reliable, and made the experience of fixing our leak and easy experience. -
Review 64 (2024-06-07 - Rating: 5)
I had excellent service from Reliant Plumbing, and especially the plumber who visited, Sean V. He showed up on time, was very professional and discussed all of the options for our large project at great length. I will definitely be using this company in the future! -
Review 65 (2024-09-05 - Rating: 5)
Ray did a great job and addressed our issue plus gave recommendations on options. Very happy with the service -
Review 66 (2024-04-01 - Rating: 5)
Juan did a very professional and efficient job of replacing my kitchen faucet. 5 stars. -
Review 67 (2024-07-17 - Rating: 5)
Reliant Plumbing is a great company and Ethan Ross is a great installer and does quality work.I well, definitely recommend reliant to other people that I know. -
Review 68 (2024-10-25 - Rating: 5)
Zack arrived early and quickly fixed my sink. He explained so that I understood what he was doing and why. -
Review 69 (2024-05-20 - Rating: 5)
Mack was great and came right away. He explained very well what needed to be done and did a nice clean job. This is the first time I have called Reliant and I will use them again. -
Review 70 (2024-09-11 - Rating: 5)
Don was timely and professional and very knowledgeable about our issue. He came, diagnosed and fixed our issue. Highly recommend -
Review 71 (2024-02-27 - Rating: 5)
Reliant plumbing is the best! Alan came out on a Sunday to fix a leaky disposal. He was professional, meticulous, knowledge, and super helpful! Chris and another gentleman (Iām sorry I canāt remember his name) also replaced my water heater and were fabulous, too. I highly recommend Reliant for all your plumbing needs. -
Review 72 (2024-02-08 - Rating: 5)
Marc White was terrific. He came in and listened to the issue we were having with a leak going into our slab. He then took us through the house to show us how they would reroute the pipes and provided me with comfort knowing that there will not be a lot of demolition done. This was another financial concern we were having. We are very happy Marc came out and provided a quote that fit within our budget. -
Review 73 (2024-07-17 - Rating: 5)
Roman and Trevor did excellent work, fast and reliable. -
Review 74 (2024-12-27 - Rating: 5)
Roman put in a new water line to my house. Did a great job! -
Review 75 (2024-06-11 - Rating: 5)
Our technicians were so efficient and friendly while getting us set up with a replacement water heater. They explained everything to me and did a great job of cleaning up when they were finished. Thanks, Armando and Zeke! -
Review 76 (2024-03-31 - Rating: 5)
Luis and Chris from Reliant Plumbing completed the work on my plumbing issues. They worked really hard digging and finding the source of the problem. they replaced all the old pipes and put new ones. They were very diligent in their work, very courteous and worked into the night.Came back early the next morning to finish the job. It all looks great. Itās a big relief that I was able to find an awesome plumbing company. recommend their work! -
Review 77 (2024-08-26 - Rating: 5)
Mack was amazing. He was on time, courteous, very knowledgeable and helpful. Thank you Mack! -
Review 78 (2024-02-27 - Rating: 5)
The entire process with Reliant was great! Tonight Roman, Brent, and Joshua got our new tankless water heater installed. Did a clean job and picked everything up! And took the time to explain the system to me! Thank you Reliant! My family is happy to have hot water back! -
Review 79 (2024-09-23 - Rating: 5)
Alan from Reliant came out on a Sunday to help diagnose a tricky leakācame out at 9am and then back at 3pm to make sure we had the most information available. -
Review 80 (2024-03-21 - Rating: 5)
We called Reliant for an estimate on replacing a broken backflow unit for our swimming pool. Mack came out to our house that same day. He was super helpful and explained what work would need to be done, and provided me with a detailed breakdown of parts and labor. Very professional service overall.Follow Up: Kane did a great job with the installation. Thanks again Reliant for excellent service. -
Review 81 (2023-11-21 - Rating: 5)
We had an issue with our gas fireplace and line, and after calling a couple of other places that bounced us around and seemed unable or unwilling to help we called Reliant and so glad we did! We were immediately met with very friendly and very courteous professional staff that came out the same day to assess our needs. The turnaround was quick, even with needing a part ordered. We were in great hands with Don during the assessment and Julian who came out and did the repairs. Julian was extremely friendly, knowledgeable and an excellent plumber who went above and beyond and provided top notch services for us! We highly recommend this company and are grateful for the culture this company exhibits that was very evident in the time spent in our home! Julian even took the time and helped us wrap our tankless water heater pipes to get ready for the season! -
Review 82 (2024-05-14 - Rating: 5)
I experienced an issue with my water pipes humming in the walls when I turned on my faucets. I called Reliant Plumbing and they sent out a plumber very quickly. The technicians name was Don and he was very professional and he quickly located the problem.It was an issue with the PRV adjustment.They will always be 1st on my list to call if I have any other plumbing needs. -
Review 83 (2024-02-21 - Rating: 5)
Im a repeat customer with Reliant because theyre fast, capable, and professional. Recently, I discovered a plumbing leak that was damaging the ceiling. Reliant quickly diagnosed and resolved the issue the same day they were out. While they were there, I wanted to have a water softener or water conditioner added to protect my plumbing and fixtures. They turned the install around very quickly. Shout out to Ross, Brandt, and Mac for excellent and professional service. Ill be calling Reliant out again the next time I need plumbing work done. -
Review 84 (2024-06-18 - Rating: 5)
Couldnāt be happier with Seanās service. He came out on time, was professional, and helped us get to the bottom of a very tricky plumbing problem weāve had for months. I fully recommend Sean and Reliant Plumbing to anyone who needs any plumbing issue resolved no matter how big or small. -
Review 85 (2024-09-18 - Rating: 5)
Ray did a great job of informing me of my options as well as various price points of the options. -
Review 86 (2024-04-20 - Rating: 5)
Alan came out after hours to fix a problem another plumbing firm had created when they were at our house earlier in the day. That plumbing company did not respond after hours. Reliant did and Alan did a great job of diagnosing and fixing the problem. Super professional too. Will call Reliant next time I need a plumber. Lesson learned on making sure I am working with a plumbing company that can be there 24/7. Recommend Alan too! -
Review 87 (2024-12-19 - Rating: 5)
Zach was friendly and knowledgeable. He fixed my issue quickly. -
Review 88 (2024-02-18 - Rating: 5)
Reliant was great to us after an unexpected plumbing backup that affected us and our neighbor. They were quick to show up, pinpoint the problem and set up a follow up appointment to take care of the issue. The prices were fair and the all three guys that we worked with were professional and friendly. Iād highly recommend them. -
Review 89 (2024-03-21 - Rating: 5)
Mack was great! He walked me through the whole process, so seamlessly! I also loved how easy it was to call Reliant and schedule an appointment! Iām definitely going to recommend them and call them in the future for sure! -
Review 90 (2024-10-14 - Rating: 5)
Nickolas Stubblefield was excellent and resolved our issue very quickly! Definitely recommend Reliant for plumbing!! -
Review 91 (2023-12-18 - Rating: 5)
Reliant was very responsive and came the same day I called with our issue. Tyrone, our tech, let us know when he was on his way and went straight to work. He was professional, pleasant, and efficient. He explained everything that was going on at all time and was upfront with any cost associated with the repair, before doing anything. We will definitely call Reliant for any future plumbing needs. Thank you Tyrone!!! -
Review 92 (2023-10-03 - Rating: 5)
Reliant is always up front and professional. Great communication and professional work as always. Tyrone and Armando are awesome! They were responsive with next day service, on time, and prompt completing the work. We call Reliant every time we need plumbing work done because of experiences like these. FYI, I donāt think theyāre the cheapest out there, but they are one of (if not the) best around. -
Review 93 (2024-03-21 - Rating: 5)
We had an emergency issue at our house in Lakeway and they arrived within 30 mins. Zack was friendly, professional and informative, he fixed the issue quickly and I would definitely call them again if needed. 5 stars! -
Review 94 (2023-10-14 - Rating: 5)
I recently had the pleasure of working with Reliant Plumbing team members Liam and Julianto fix a problem with our water tank not heating properly, and I am incredibly impressed with the outstanding service they provided. From the moment they arrived, they exhibited a high level of professionalism and expertise.Liam and Julians attention to detail and determination to solve the issue were truly commendable. They quickly diagnosed the problem and efficiently went about fixing it, ensuring that our water tank was up and running perfectly in no time.What set them apart was not just their technical skills, but also their friendly and courteous demeanor. They took the time to explain the issue to us in a way that was easy to understand, and they patiently answered all our questions. Their excellent communication skills made the entire process stress-free and reassuring -
Review 95 (2024-06-19 - Rating: 5)
Great, efficient service. Jacob arrived at the beginning of the window and explained all the details and was easy to work with. Thanks for the stress free experience! -
Review 96 (2024-01-21 - Rating: 5)
Zach came out on a Sunday and was very knowledgeable and professional. He explained everything to me and answered my questions with courtesy and confidence. He got my problematic drain flowing again! If I have any other issues Iāll use Reliant again and I hope they send Zach. -
Review 97 (2024-07-21 - Rating: 5)
Thank goodness for Alan!!! Came to our rescue on a Saturday to help us out. Couldnāt be happier with reliant and their service. -
Review 98 (2023-11-03 - Rating: 5)
Scott, Daniel, Reid, and Samuel from Reliant Plumbing just installed a new water heater and soft water system for me. They all did a fantastic job! Great professionalism and expertise as well as very courteous and friendly.And I love my new soft water!Highly recommend this company! -
Review 99 (2024-10-09 - Rating: 5)
Ethan at Radiant Plumbing truly saved the day! When I encountered a plumbing emergency, I was stressed and unsure of what to do. Fortunately, Ethan arrived promptly and brought a level of professionalism and expertise that immediately put me at ease.He quickly diagnosed the issue and explained the necessary repairs in a way that was easy to understand. His attention to detail and commitment to quality work was evident as he efficiently resolved the problem. Not only did he fix the issue , but he also took the time to ensure everything was running smoothly before he left.Ethan was friendly and respectful, making the entire experience much more pleasant than I anticipated. I highly recommend Ethan and Radiant Plumbing to anyone in need of plumbing services. They truly go above and beyond to ensure customer satisfaction! -
Review 100 (2024-03-30 - Rating: 5)
Reliant was super fast to come over. Even on a holiday weekend. Zac was very professional and fixed our problem. He reviewed long term maintenance needs and reviewed quotes thoroughly. I even bought their yearly maintenance plan. Thank you Zac! -
Review 101 (2024-01-04 - Rating: 5)
Reliant Plumbing did a great job fixing some issues for us. They were very professional, good communicators, on-time and cleaned up after themselves. Armando, Sam and Logan are the best. I would recommend and use Reliant again! -
Review 102 (2024-05-14 - Rating: 5)
Sean V saved the day! Courteous and professional. He quickly identified and resolved our plumbing issue which was caused by a different company. 5 star service! -
Review 103 (2024-03-08 - Rating: 4)
We had Julien, Artero, and Joshua come work at our house to replace our water heaters. They were all so great! They did great work, were super friendly, and gave great explanations of their work while repeatedly asking if we had any questions. Canāt recommend them enough! -
Review 104 (2024-01-23 - Rating: 5)
I used reliant on my rental house and our old Homestead, and always had a wonderful experience with them! Especially since they give military discounts. Such a huge help and very thankful for yāall giving back to our community. We had them out to do an estimate on our new house and Alan was super professional and helpful! Someone I could share a beer with and also feel comfortable with him in the house with two littles. Thanks, yāall! -
Review 105 (2024-05-30 - Rating: 5)
Matt came by and fix my plumbing needs I had a bad leak under my sink. He was able to resolve the problem very quickly. Mac fixed it as a courtesy call. Great experience. -
Review 106 (2024-10-19 - Rating: 5)
Kane and Allen showed up fast and cleared the clog in the toilet in like 10 mins - and showed up same day. Thanks so much -
Review 107 (2023-03-16 - Rating: 5)
Reliants tech Evan immediately came out, calmed my Stressed-Out wife who found water dropping from the ceiling and identified what was wrong (leak from water heater supply pipe in the attic). Yuri came in and did a masterful job heading up the installation of a new tankless water heater in no time at all, with the help of Dillon & Sam. Truly Satisfied with their work! -
Review 108 (2024-03-05 - Rating: 5)
My garbage disposal wouldnāt work so I called Reliant Plumbing last night around 10:00 pm. The gentleman answered the phone and scheduled an appointment the next day between 12 - 6 pm. Today Mack the technician arrived right after 12 pm. He was very polite and professional. The disposal was fixed quickly, and I was so impressed by his efficiency. Last but not least, when I asked Mack how much I owed him, he said none. His honesty really touched me! I know from now on whom I should call when I have any plumbing problems: Mack at Reliant Plumbing. -
Review 109 (2024-12-12 - Rating: 5)
Ray was very helpful and honest. Got the job done! -
Review 110 (2024-08-02 - Rating: 5)
Jason and Roman came next day during the freeze when my hot water heater wasnāt heating well. They were prompt, communicated well, and explained the gas process of how my pilot light went out and showed me how to relight if I wanted, or offered to come out and light it again anytime. Very easy to work with. I would recommend them 100%. -
Review 111 (2023-09-23 - Rating: 5)
Reliant went out of their way to help my elderly mother with her plumbing issue. Thank you to Elise and Donna for getting us scheduled quickly, and huge kudos to Zach B. for promptly diagnosing the problem. He gave us a short term solution so Mom can stay on the house until the permanent fix can be made. Zach was professional, kind, informative and a pleasure to work with. Thank you!Update: Luis, Caleb and Scott came to do the permanent fix. They worked tirelessly, communicated consistently over the two-day process, and now the job is in the hands of the city to inspect. Extra thanks and gratitude to Luis who worked until well after dark on the first day to make sure that my Mom had running water before he left for the night. Im very grateful! -
Review 112 (2024-06-19 - Rating: 5)
Good work, Armando and Trevor got here on time and got the water heater installed quickly. It looked great and no damage to the water heater enclosure. -
Review 113 (2024-12-09 - Rating: 5)
Zach was awesome in fixing our garbage disposal. He was professional and efficient!! -
Review 114 (2023-12-18 - Rating: 5)
Reliant is the word! They have always been super helpful and accommodating. Zach got to my site quicker than anyone thought. He asked a few questions and then got right to clearing out a Major clog. I was able to resume normal business rather quickly thanks to his quick work. Highly recommend Reliant and ask for Zach if hes avaliable!!! -
Review 115 (2023-09-26 - Rating: 5)
Reliant actually called me back from a missed call on a Sunday night. Unreal! ALL of the phone personnel were super friendly and helpful. Mack was at my house just after 8am Monday morning to discuss issue. By 10 am, John and Austin were here for installation. ALL 3 gentlemen were super individuals, polite and explained the tankless hot water tank installation perfectly. John and Austin went above and beyond, with perfection, and completed the installation that very afternoon! Personnel and service like this just does not exist today. John and Austin are some hard working individuals, with a conscious, and these guys are greatly appreciated. Hats off to John and Austin and RELIANT! -
Review 116 (2024-05-31 - Rating: 5)
Zach was amazing and super professional. He was prompt, honest and fixed our issue within 15 min. Highly recommend. -
Review 117 (2023-10-01 - Rating: 5)
Zach and the team at Reliant were excellent. They genuinely care about their customers and addressed our faucet leak promptly and professionally (during the weekend at that), keeping us updated at every step. Zach was very helpful and knowledgeable. -
Review 118 (2023-09-22 - Rating: 5)
We had a broken (or so I thought) garbage disposal, and Dominic was at our house the same day and got it running perfectly in a matter of minutes! He provided valuable information about Reliants services and was incredibly courteous during the service. Ill be using Reliant for all our needs in the future and I highly recommend them to anyone needing any plumbing work done. -
Review 119 (2023-11-20 - Rating: 5)
Luis and Brandy did a fantastic job! Our water heater started leaking Sunday morning. We got a new one installed by 7 p.m. The guys were great. Helpful, efficient, and creative at keeping the mess to a minimum. Did a beautiful job and even took pictures of the finished product. We will use Reliant from now on. -
Review 120 (2024-01-23 - Rating: 5)
Had an after-hours issue. Reliant answered with a live operator and set us up with great service by Race. He identified the problem, handled it quickly, and left everything in great condition. Very nice guy and respectful. Definitely recommend Reliantās services! -
Review 121 (2024-02-21 - Rating: 5)
Sam and Brant worked very diligently at fixing a broken pipe which had flooded my front yard and replacing a shut off valve which had corroded. They were courteous and professional, communicated the process well and went above and beyond to clean up after they were finished. My experience with Reliant made an unfortunate situation better as they were understanding, communicated timelines and costs well and all people I spoke with from the receptionist to Mack and Brant and Sam all displayed extreme professionalism. As a realtor I will now be recommending Reliant plumbing to all my clients. -
Review 122 (2023-12-19 - Rating: 5)
After multiple calls with our home warranty company, we finally called Reliant to fix our water heater. After Don came out to troubleshoot the issue (we needed a new water heater, which we suspected), Roman came out the SAME AFTERNOON to replace it! Roman was fast and professional, and when we had questions after he left, he was immediately responsive. We wasted a lot of time trying to work with our home warranty company when we should have just called Reliant first. The end cost was not significantly more than what our warranty wanted to charge us, and the service was absolutely superior! -
Review 123 (2024-08-01 - Rating: 5)
Sean and Brandt were incredibly helpful, informative, and patient! Best plumbers Ive worked with, so far. -
Review 124 (2023-11-30 - Rating: 5)
We had a major clog in the master bath - sewage was backing up in all drains. Reliant sent Tyrone to fix the problem. He was outstanding. He spent a lot of time explaining how he was planning to troubleshoot and resolve the issue. Then, he had me follow each step he took. Not only did he get things working again, he made sure the rest of the plumbing was in good shape. When he was finished, he made sure the bathroom was spotless and sanitized. If we ever have another plumbing problem, I hope Reliant sends Tyrone. What a great employee they have. -
Review 125 (2023-12-29 - Rating: 5)
Dominic went above and beyond with his services! He took the time to fix the issue, provide me with all the details on the issue itself but also another items to pay attention to. He took his time and even looked at the additional piping just to give me peace of mind. He was kind and patient with the millions of questions I asked him. I will 100% be using him again in the future and will recommend him to anyone. Thank you so much Dominic!! -
Review 126 (2023-10-26 - Rating: 5)
Mac was awesome! I had an active water leak, and he was able to get out to my house in well under an hour. He was super friendly and super knowledgeable. Got my house all fixed up very quickly! Highly recommended!! -
Review 127 (2024-04-27 - Rating: 4)
Reliant Plumbing, Lakeway, Texas (April 18, 2024)I hired Reliant Plumbing in Lakeway, Texas, to install two new Rheem Marathon water heaters in my home. They sent me two technicians, Roman and Omar, to remove and replace the two original 16-year-old water heaters and haul them off. They arrived about 9 am and finished around 4 pm. These water heaters were piped together so that they could be used to supply hot water to both the downstairs and upstairs. Additionally, either heater could supply the entire house, or one single unit used for the downstairs and one for the upstairs. The water heaters were inside my home and the men were very careful moving the equipment back and forth so that there was no damage to the home. These gentlemen were courteous, friendly and knowledgeable about the products. They were organized and did a great job installing the new water heaters and all associated piping. It was a very neatly laid out job. I was happy with the finished job and the two employees. -
Review 128 (2023-09-21 - Rating: 5)
Team was super responsive, quick diagnosis and solution for a low pressure situation.Evan listened to my description of the situation and was able to quickly ascertain the issue. Very clear and concise visit to diagnose.Julian made quick work of a frustrating problem, awesome install job and super professional. Went out of his way to let me take pictures of the situation for my own edification. -
Review 129 (2023-04-21 - Rating: 5)
The guys from Reliant were great. Within eight hours of my call in to their office, Ray, Drew, and Zack worked together to have two traditional water removed from my attic and a single, whole-house tankless heater on-site and installed. They were courteous, professional, and knowledgeable. I wonāt hesitate to call them again next time something pops up. -
Review 130 (2023-11-14 - Rating: 5)
Ray was super helpful and explained all of our options before quickly solving our issue with the toilet. I cannot express how wonderful it is to have a knowledgeable plumber walk you through the complex world of plumbing. So glad we had Ray help us out and would recommend to others! -
Review 131 (2023-10-27 - Rating: 5)
This was Zachās second trip to the house this week. The first was to assess our builder grade faucet that was not repairable. He recommended a better quality brand, and came back this morning to install it. Zach is informed and personable, but most importantly professional. He called ahead of time, and we were able to track his truck to our house so we knew exactly when he would arrive. Of course the best part is my beautiful new WORKING faucet. I couldnt be happier with my experience. -
Review 132 (2024-01-08 - Rating: 5)
What a wonderful company!My son replaced his toilet on New Years Eve. He broke the water line under the floor, we turned the water off and I frantically started calling around to figure out who I would be able to have drive out to Round Mountain. They returned my phone call very promptly and scheduled to come out in the morning. In the morning, I received a text message saying the technician was on his way and had a picture of the technician. That was so cool.Justin was a very nice and polite young man. He got right to work and fixed the pipes under the house. He cleaned up after himself and explained everything that he did under the house.I really appreciated how fast and smooth everything was handled and will definitely be calling them if I have any other things happen. -
Review 133 (2024-01-09 - Rating: 5)
Roman and Trevor did an amazing job installing my new water heater. They were so knowledgeable and professional. They were also happy to walk me through the process and answer all of my questions. Thank you for your patience and help! -
Review 134 (2024-02-26 - Rating: 5)
A big thanks to Don for his customer service. I couldnt be more pleased with his efforts. I will not hesitate to contact Reliant in the future. Great company! -
Review 135 (2023-08-03 - Rating: 5)
Don was excellent! We were notified of a leak and other plumbers were at least 24 hours from being able to arrive. Don was here within an hour, fully diagnosed the issue, gave us several options to fix the root cause and professionally explained all the details. As young home owners it was very nice to have the reassurance provided by such quick help from Don at Reliant! -
Review 136 (2024-01-03 - Rating: 5)
Jacob did a wonderful job replacing the plumbing of my kitchen sink at the house I just bought. Super impressed with the quality of work as well as the ease of making an appointment with Reliant. Definitely recommend. -
Review 137 (2023-10-30 - Rating: 5)
I contacted Reliant Plumbing for a sewer pipe issue. Their tech Mackenzie came out, diagnosed the problem, and quoted a good price. He was helpful, knowledgeable, and professional. Then he sent Julien to do the work and he was excellent. He explained what he needed to do and how he would do it. Very professional and courteous. He did what he could that day but promised to be back the next day to finish up. He brought Tyrone with him and they completed the job successfully and to my satisfaction. Kudos to Julien and Tyrone for a job well done. Their job is not a pleasant one but they perform it with a caring and courteous attitude. -
Review 138 (2023-12-04 - Rating: 5)
We called Reliant Plumbing in San Antonio for a clogged toilet. They were able to send Austin Hamilton within a 1/2 hour. He was personable, cleaned up after himself, gave us a reasonable price. All this and he was done in in 1/2 hour. We are very happy with the job done and would use them again. -
Review 139 (2023-09-10 - Rating: 5)
Zack was extremely thorough and professional. He took the time to look at every issue i mentioned, and talked me through the underlying causes of my recurring plumbing problems, offering both temporary and long-term solutions. He did a great job at addressing all of my issues and talking through a plan for a potential bigger fix in the future that I could discuss with with his supervisor. Iām extremely happy with the service I received! -
Review 140 (2023-12-25 - Rating: 5)
Chris really saved the day! He was out just a few hours after I called, of course on a Sunday and the day before Thanksgiving. I was able to have a brand new water heater working in a little over 12 hours after initially discovering the leak. Thank you for the great work Chris! -
Review 141 (2023-12-04 - Rating: 5)
Zach was very friendly, helpful and efficient with getting my garbage disposal fixed! He also seamlessly coordinated with my landlord to get the right parts and payment processed, and proactively identified solutions to water pressure issues Iāve been experiencing that weāll be dealing with in the near future. Highly recommend him! -
Review 142 (2024-02-24 - Rating: 5)
I had a positive experience getting a front yard water leak resolved. Alan, Luis, and Omar came through on an emergency call. They were very helpful and efficient. The cost of the service was high, but definitely got us out of trouble in an emergency call. Iād recommend reliant plumbing to anyone looking for a professional resolution. -
Review 143 (2024-01-26 - Rating: 5)
Both Evan and Sam were great. They were prompt and polite. Sam worked very hard, late into the evening repairing a pipe in the yard. They were able to come out that day, which was very important because my leak was serious. I have no idea if the price was competitive, but it was expensive. -
Review 144 (2024-10-18 - Rating: 5)
Thank you so much Ray for coming out and helping me while doing construction on my house! -
Review 145 (2023-09-01 - Rating: 5)
Reliant was fantastic! Daniel, Luis, and Sam did an amazing job moving our water heater. They were on time, professional, and extremely efficient. Weāre very happy with the service we received, so impressed that weāve joined their membership program. Strongly recommend Reliant for your plumbing needs! -
Review 146 (2023-09-13 - Rating: 5)
We had a great experience updating our hose bibs and pressure regulator. Mack gave us a thorough inspection and Luis and Caleb did excellent work on our system. Everyone communicated clearly and efficiently. Highly recommend! -
Review 147 (2024-01-16 - Rating: 5)
Roman and Jason came by to fix our gas leak in the middle of the deep freeze so we could get our heaters and hot water back on. They did a terrific job, efficient and affordable. Iāll keep coming back to Reliant for every plumbing need. Every time they send good people out. -
Review 148 (2024-07-26 - Rating: 5)
When we smelled something funny coming from our water heater we called Reliant plumbing and they came out and started putting together a plan same day. -
Review 149 (2024-07-05 - Rating: 5)
Mack was amazing. So helpful and knowledgeable. Really knew the details of the procedure before it began. -
Review 150 (2024-12-02 - Rating: 5)
Roman was helpful and fast. Explained everything and put everything back the way be found it -
Review 151 (2023-08-24 - Rating: 5)
Zach was awesome!! He did a great job assessing the problem and giving me the information and options needed to make a decision on how to move forward. He was incredibly kind, courteous, and professional. He also didnāt mind when my 3 excited dogs accidentally got into the house while he was working and toppled him with kisses š thank you so much Zach! -
Review 152 (2024-07-31 - Rating: 5)
Mack was on time honest and throughly explained the process for finding a leak. Awesome job! -
Review 153 (2023-04-21 - Rating: 5)
Fantastic service from booking to completion. This was the best service I have ever received from a plumber/plumbing company.The on-site plumber was Peter Ortega, he was fast, thorough, extremely competent and clean. He had very professional demeanor the entire time he was in our home and was polite and friendly.Additionally booking was amazing. I booked online at night, got a phone call from the office about 1 hour later. And was seen by Peter the next day. The office and Peter were both amazing to communicate with and kept me informed for appointment status the whole way through.After this experience I will be happy to entrust reliant plumbing with all my future plumbing needs. -
Review 154 (2023-10-17 - Rating: 5)
Zach B helped me out today. While it seemed like a straight forward request (replace a kitchen sink) he let me know the issues I might run into with my current set up, options for overcoming those issues and estimates for every which option. While I probably wont get work done at this time, at least I know what Im working with, what is urgent or can wait and how much I will have to pay to play. While I was nervous about Zach having enough experience based only on how young he looked (shame on me!), I would ask for him by name when Im ready to get work done. He was knowledgeable, capable, professional, listened to what I was saying and straightforward with me. -
Review 155 (2024-11-01 - Rating: 5)
Ken was amazing and a huge help. Couldnāt have asked for anyone better. -
Review 156 (2023-11-23 - Rating: 5)
We had an issue after hours during Thanksgiving and thought we would have to wait until Monday, but Zach and the team were able to get out to us right away and did an amazing job recommending solutions and getting the job done for us! I couldnāt possibly recommend a more knowledgeable or service friendly team if I tried! Give them a call today! -
Review 157 (2024-04-22 - Rating: 5)
Roman and Caleb were efficient and professional on a water heater replacement project. Also had Zach out for a clogged drain and he was professional, quick and didnāt try to sell me any services that I didnāt need. Simple fix at no charge. -
Review 158 (2023-07-10 - Rating: 5)
Shane Walters was extremely helpful. We had 2 toilets out of order and one being a complicated job being in an older home. Shane was very honest and efficient. Iām so glad we were able to get it all repaired in such a short amount of time. I highly recommend going with Reliant. -
Review 159 (2023-10-27 - Rating: 5)
I had a great experience with Sam and Luis! They were professionals and did an excellent job. Sam was able to walk me through the emergency repairs performed in a courteous manner and even cleaned up afterward. I would definitely recommend their services to anyone in need! -
Review 160 (2023-11-03 - Rating: 5)
Just had my water heater diagnosed, parts ordered and replacement pieces installed all in the same day. Roman helped with the installation and was super friendly, knowledgable, and very helpful walking through the process and how to use the new control valve. He also talked me through options for improving the water quality and future proofing my water system. Seamless process from scheduling, install and completion. -
Review 161 (2023-12-22 - Rating: 5)
Don came out to fix an outside water leak that had been identified by a leak detection company. He checked out the situation and presented repair options. Once work commenced, he found there was no leak. Don spent additional time to try to diagnose the actual problem causing the extra water flow. He was able to finally isolate the issue in a completely unexpected location, which will require a fix by the irrigation company. Don did awesome detective work, fully explained the problem and ultimately didnāt charge me for his work. Amazing service today. -
Review 162 (2023-10-21 - Rating: 5)
Ross and William did a great job on my major plumbing issue. They came during the window they gave me and kept me informed. I will definitely use Reliant if any issues come up in the future. Very professional! -
Review 163 (2024-02-29 - Rating: 5)
Shout out to Sam and Omar. They installed a pressure restrictor valve and replaced two hot water heaters for me. One heater was in a tight space and Sam did extra work to ensure a clean installation. They were very helpful answering all of my questions. Highly recommend. -
Review 164 (2023-10-31 - Rating: 5)
Armando, Roy and Sam were the team that fixed replaced my sewer pipe in the backyard. They were very professional, on time and stayed late to make sure the job got done and I could use my plumbing again! My husband and I have been really impressed with Reliant so far, they have treated us very well, been transparent and havenāt tried to ātrickā us into purchasing a service we did not need. -
Review 165 (2023-12-25 - Rating: 5)
Roman and Evan were knowledgeable and very thorough. Their timely arrival - even over a weekend, and steadfast, diligent work allowed my family and guest to fully enjoy the holiday. Thanks again, Reliant!! -
Review 166 (2023-11-24 - Rating: 5)
Had a water line to a water heater break on Thanksgiving, literally an hour before 20 people were coming over. The team at reliant sent over Chris and Ross and the guys worked hard to get all of the issues resolved, which turned out to be much bigger than originally thought. While undoubtedly not the least expensive plumbing company in town, they were very competent and Im very confident the job was done well. Appreciate the fast response on Thanksgiving Day, too. -
Review 167 (2023-09-19 - Rating: 5)
The team at reliant responded quickly to break in the main water line. Tyrone and Armando were very professional and did a great job of solving the issue and reviewing their work to make sure I was satisfied. I highly recommend Reliant Plumbing. -
Review 168 (2023-10-24 - Rating: 5)
I had a great experience with Dominic. I was having all of the flooring in my house replaced and needed the toilets and gas range detached prior and reattached after. He arrived on time, gave me opportunities to ask questions, and provided helpful answers and suggestions. -
Review 169 (2023-01-28 - Rating: 5)
Ray was very professional and fast. He did a great job installing the toilets and garbage disposal and keeping the areas tidy, you could not even tell that he had been here except for the new appliances. He was very pleasant as well. I would recommend to anyone, we are very happy with the work. -
Review 170 (2024-07-23 - Rating: 5)
Professional - was excellent. He took time to explain all he was doing. I did appreciate such attention to my problem.