Goettl Air Conditioning and Plumbing - Austin TX

Located in Austin, Texas

Address: 3600 Silver Dollar Cir, Austin, TX 78744, United States

Phone: +1 512-991-2882

Rating: 4.8

Services

Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
So far experience has been great just got outside unit installed and is working great because the previous unit only lasted 6 years a carrier plus the installer and builder which was casa mechanical and DR Horton did a lousy installing it. I just prey Goettl works out better for us but so far they have been great all three technicians were friendly and answered our questions professionally and explained everything great

Review 2 (2024-12-26 - Rating: 5)
Brandon was the technician sent to look at my ac/heater system. He immediately brought to my attention the issues with my system. He was thorough explaining what was going on with my system. He worked long hours to get my system ready and running for the winter weather. Definitely the hardest working tech Ive had to do maintenance on my ac/heater system. Im very pleased with the service I received today.

Review 3 (2025-01-01 - Rating: 5)
Goettl provides great customer service, fast turnaround and professionalism. I appreciate Will and Jay taking the time to discuss my outdoor tankless water heater and making suggestions and explaining to me the next steps. April and Jamaal at the office were very attentive too. I highly recommend Goettl Air Conditioning & Plumbing.

Review 4 (2025-01-08 - Rating: 5)
Great experience working with Wil as he used the camera snake to pinpoint the blockage in the main sewage line from the house and used the photos and video to confirm our suspicion of exactly what items were responsible for the blockage.Once we knew how deep the issues were, he was able to clearly go over the repair options and quickly got the work scheduled.Obviously, no one wants to have to deal with unexpected plumbing problems. But the ability to clearly see the problem and understand the size of the project BEFORE the digging starts makes it easier to know that you’re making the right decision upfront.Goettl is my go to from now on for preventative maintenance and fixing problems.

Review 5 (2025-01-07 - Rating: 5)
Joshua was helpful calming and informative in working on a huge leak from my water line. The experience was stressful but Joshua paused in the work to show and explain what options to take. His master knowledge of plumbing was awesome in figuring out alternative paths to fix the problem. I appreciate all he did to help keep the process moving.

Review 6 (2024-12-28 - Rating: 5)
Wyatt & Jay were very professional and knowledgeable. Gave me every option available to help me make the best decision in rectifying my issue. Work was extremely fast and I am very pleased. Would recommend their services.

Review 7 (2024-08-07 - Rating: 5)
I intend on posting a review about this company and the work they did for my mother. Before I do that, I would like to pivot and speak about one of the company employees who, in my opinion, went above and beyond what he could have done. Jarod Wallquist exemplifies the term Service Before Self. Mr Wallquist went out of his way to make sure that my mother’s needs were met. He came to my mothers home and explained every detail of the problem she was dealing with as well as the solution to that problem. A new system had to be ordered and installed in my mothers home as the old system was 25 years old and was on its last leg. Mr. Wallquist made sure that my mother was supplied with temporary cooling stations in her home until the new was installed. He assured my mother and I that the new system would be installed on Tuesday (08/06/24). A team of technicians arrived early Tuesday morning and installed my mothers new unit. They made sure that she completely understood everything about the system. When I called and checked on her and the new system, she was very pleased. The company provided great service. Mr Wallquist gave his word and then honored it. Mr. Wallquist showed himself to be a man of great integrity. He said what he was going to do, and then he did what he said he was going to do. Thank you, Mr. Wallquist not only for your service but for keeping your word.

Review 8 (2024-08-18 - Rating: 5)
Great experience with Goettl! Scheduled AC repair online and got text updates quickly after. I was out of town when this repair had to happen. I was able to leave instructions for the tech with dispatcher and everything was done exactly as I asked. Scheduling/service are top notch. They got a tech over early when a spot opened in the schedule. Christian was awesome! He called to let me know when he arrived and diagnosed the issue, sent pictures and made the fix right then at my direction. Tough thing to handle from out of town but Christian made it so easy.

Review 9 (2024-12-29 - Rating: 5)
Zach was great an informative along the route of clearing out our drain and also was able to figure out what we need to do. Moving forward to prevent this from happening in the future fantastic job. Love the communication from him & Goettl.Robert

Review 10 (2025-01-01 - Rating: 5)
Wil with Goettl came to our home on a holiday and was able to fix our plumbing leak in a timely manner. He was very professional and answered all of my questions. I never felt pressured to do any additional work and he talked me through all the estimates. I would highly recommend this company and Wil for any plumbing needs.I called other companies that were charging a non refundable fee due to the holiday and Goettl was the first company that didn’t have a holiday fee. Again, highly recommend.

Review 11 (2024-12-24 - Rating: 5)
Excellent service! Thank you Connor! Connor was amazing! Professional, friendly, courteous service. Our emergency issue was resolved quickly and the charges were totally reasonable. We will definitely call Goettl for our next project! Thank you.

Review 12 (2023-07-15 - Rating: 5)
We were looking for someone to fix our AC desperately and we are so glad we found them to replace our AC unit for us. Gustavo was very professional and explained everything in layman’s terms and answered every question I had without losing patience. They were able to come in the day after they gave us an invoice and got the AC running on the same day. They went out of their way to organize the cords and clean the work area much cleaner than it was and when we had some concerns few days after, Ramiro came by as soon as he was available and resolved the matter. There was never a moment where it felt like I was bothering them with any questions I might have. I would definitely recommend them for any AC problems!

Review 13 (2024-10-26 - Rating: 5)
Quick, amazing service! Cannot recommend enough. We were dealing with a plumbing issue and they helped to figure out the larger issue and helped fix what could be fixed today. They were very thorough and walked us through everything and answered all questions. Shout out to Matt our technician today. Thank you so much! They even gave our daughter a Goettl stuffed dog and flashlight!!!

Review 14 (2024-12-03 - Rating: 5)
I called Goettl for a water heater repair, and Brent came out right on schedule to address the issue. He presented a range of options for repair/replacement, and also noticed other critical issues that needed addressing. In this case, the water pressure coming into the house was too high, and might have caused the leaks in the first place. Brent was friendly, timely, and thorough, and I would highly recommend him and the Goettl team to anyone in need of plumbing service.

Review 15 (2024-10-13 - Rating: 5)
I had an outstanding experience with Cristian from Goettl. He provided excellent customer service, was on time, and communicated everything clearly. He was also extremely friendly with my 4-year-old son, which made the visit even better. Christian went above and beyond by giving my son a Sadie stuffed animal and a Goettl flashlight, which absolutely made his day! I highly recommend Goettl for all air conditioning needs!!!!

Review 16 (2024-11-07 - Rating: 5)
Craig was so professional, he ran through my entire system to check for any more issues with my air conditioner. It turned out my thermostat was bad he replaced that but in addition he found another problem that would have been an issue soon. He saved me money in the long run. He explained to me in detail what he found. Highly recommend this company. Though in every aspect. Thank you so much!!

Review 17 (2024-08-15 - Rating: 5)
Super fast response time. I went online and made an appointment for the following day. Within minutes I received a text indicating they had someone who could be here today...within 15 minutes if that was more convenient! 15 minutes later Ive got Jackson at my door...super polite and professional. He asked me what the issue was, past maintenance history, and told me exactly what he was going to do to get our house cool again. Thats exactly what he did...step by step updates. He didnt try to sell me anything, he just got it working and suggested options for the future (my system is 20+ years old). Im definitely sticking with Goettl.Travis Hughes

Review 18 (2024-12-26 - Rating: 4)
5 stars for Matt. He did a great job. Very timely and answered all questions. Unfortunately the price to repair/replace was way too high.

Review 19 (2024-11-19 - Rating: 5)
Wil was highly professional and thorough during his inspection of both heaters and all the water lines in my bathrooms and kitchen. He walked me through the process and provided several helpful suggestions for improvements along the way. His expertise and clear communication made the experience smooth and reassuring. I’m very satisfied with his service today

Review 20 (2024-12-08 - Rating: 5)
Great service! Matt was very professional and helped us understand the issue and gave us great advice to take better care of our pipes. Very much recommended Goettl and Matt to help fix your plumbing issues!

Review 21 (2024-11-18 - Rating: 5)
Wil did an amazing job. Fast and friendly. He explained everything that he was going to do and provided suggestions on how to prevent the buildup in the pipes in the future. Now the drain is working perfectly again. We know who to call for future plumbing needs.

Review 22 (2024-09-23 - Rating: 5)
Goettl was amazing I scheduled an appointment for Tuesday and they came out on Monday since they had an opening. Wil did a great job, very friendly, he knew exactly what was causing my slow drain. Fixed it quickly. Then checked to make sure everything else was in working condition. I will definitely call them if I have any other issues.

Review 23 (2024-11-26 - Rating: 5)
This is the second time my family has used their services and I cant say enough about our experience. Its rare to have both professional and considerate technicians these days. Brent did an outstanding job.

Review 24 (2024-10-16 - Rating: 5)
Once again I had excellent service from this company. Unfortunately for me my second A/C unit failed within a month of replacing my first unit and due to its age needed to also be replaced. Goettl worked with me to help get the 2nd unit priced, scheduled and installed without any hassles. Gustavo and Trevor arrived on time. They were professional, courteous and CAREFUL in my home which I really appreciated. They made sure everything was working properly, answered my questions and cleaned up before they left, The A/C is working great!! Also, a shout out to Robyn at the Austin Branch office who is always responsive to scheduling and miscellaneous questions I have. Thank you!

Review 25 (2024-09-24 - Rating: 5)
Cristian Aguliar was awesome! He was thorough and informative. Everyone we dealt with was friendly. They provided small units to keep cool house until they could come back the next day to install new system. Highly recommend this company.

Review 26 (2024-09-30 - Rating: 5)
Zach was awesome. He was here to fix a cracked Plumbing line to outdoor spigot and while I had him, I asked him if I could pick his brain about another large issue we were having. He was extremely courteous and friendly and very knowledgeable. I only want him to come back to help us with further plumbing and AC issues! :) Lori

Review 27 (2024-10-05 - Rating: 5)
Tib and Raul came to our house within the hour that we called and unclogged our sink. We were headed out of town and were on a tight schedule. They did a fantastic job and the price was very reasonable. These guys are great! We will use them again for sure

Review 28 (2024-08-10 - Rating: 4)
Christian was a great help, he took his time to listen and understand the situation and issues before performing his own investigation into what was going on with the AC. He was very knowledgeable and kindhearted, he did not have any problems explaining things to me and showing me examples of what needs to be done to make everything safe and up to code. He was able to provide me with a couple of detailed estimates on options on ways to repair and/or replace the unit was able to provide reasonable pricing for those options without any pressure on choosing an option right away. I would recommend this company.

Review 29 (2024-12-18 - Rating: 5)
Jacobi is a one and a million kind of service technician. He was put into multiple situations outside of his control but went above and beyond to make sure my family had heat. Thank you Sir for customer service and professionalism.

Review 30 (2024-11-05 - Rating: 5)
We had Wil a tech from Goettl come give us an estimate for a new water heater. We were very pleased with his professionalism and knowledge. He was very thorough and answered all our questions. We totally recommend him.

Review 31 (2024-09-20 - Rating: 5)
Craig is exceptional! His communication was great and he was entirely respectful of our home. His reccomendations for our AC was spot on and I could tell he was being honest about what we needed while at the same time, I didnt feel like he was upselling us. We will certainly being calling back for our next service!

Review 32 (2023-05-17 - Rating: 5)
I can’t even begin to express how wonderful of an experience we had with this company. Nobody likes to have to unexpectedly replace such an expensive, big part of their home. Goettl made this task as enjoyable and positive as it could be. They listened to what we wanted and what we could afford. They didn’t try to talk us into anything we didn’t need. Their customer service was top notch. Jarod, Ivan, Gustavo, Juan, and Jonny were professional and courteous. They go above and beyond for their clients. They came to assess the problem around 9:00 AM and by 9:30 PM we had an entire new system inside and out!

Review 33 (2024-09-27 - Rating: 5)
Cristian was very courteous and informative. He was not in a rush, thank God, as the system took about 20 minutes or so before it showed signs that something was wrong. He wasnt getting feed back that something was wrong. I am so glad he was not in a big rush to just get in and get out. The issue was fixed and service was greatly appreciated as we are cooling off again. YAY!! THANK YOU CRISTIAN. 😆

Review 34 (2024-12-06 - Rating: 5)
Very friendly and helpful company. The technician, Zach, was amazing. He was informative, patient and understanding with my questions and concerns and worked me into their work schedule quickly to get my issue solved.

Review 35 (2024-10-22 - Rating: 5)
Conner Link did a very good job repairing the leak.He also took the time to explain in detail what he was going to do.. he was very knowledgeable and very professional.. I am very satisfied with his work..I will recommend your company to others..“BRAVO ZULU”

Review 36 (2024-09-04 - Rating: 5)
Connor Link was a pleasure to meet. He was professional and also a genuinely nice person. His work looked great, and he insisted that I check over everything before he left to ensure it was done to my liking. Company started before WW2, so dont hesitate to call them for your services.

Review 37 (2024-07-30 - Rating: 5)
Goettl was able to come out same day to fix my AC, a true hero in this Austin summer heat! They treated my case as a priority. The technician, Jacobi, was very professional, knowledgeable, and thorough. Could not have asked for a better experience and I also appreciated him teaching me a ton as he diagnosed and repaired my unit. Definitely recommend!

Review 38 (2024-09-01 - Rating: 5)
Cristian was fantastic! He arrived early and took his time to check the system and do as much as he could to get it up and running again. He did a great job, my house is cool again. I’m so grateful.He also helped facilitate getting a quote on a new system (ans mine is from 2006 annd on her last leg) and give authentic and honest advice. I feel so confident that I have made the right decision. I’m looking forward to next week and getting the new unit installed and having years of comfort in my house.Goettl was the only one who answered my call on the first call. And getting me an appt the very next day, AND on Labor Day weekend.Thank you Cristian and Goettl!

Review 39 (2024-08-26 - Rating: 5)
Jackson was great! Very professional, efficient, and a great communicator. He diagnosed our issue quickly, got us multiple solutions and scheduled to fix ASAP. Best AC service I’ve ever experienced.

Review 40 (2024-11-10 - Rating: 5)
The service tech, Craig was professional and went over everything with me after his inspection of our system and was not pushy of the possible improvements that could be made if I wanted to do so. My rating is based off of the service techs customer service and professionalism.

Review 41 (2024-11-01 - Rating: 5)
Our thermostat went out on Halloween and I called Goettl for a service call. They were at the house within 2 hours! Cristian was able to quickly find the problem and had us cooling off in no time. Very fast and professional!

Review 42 (2024-10-25 - Rating: 5)
Wil Howington provided exceptional service during my recent water heater service. He was not only friendly and approachable but also very honest and transparent throughout the entire process. It was clear that his goal was to ensure I received the best service possible, and he took the time to explain everything thoroughly. Wil’s professionalism and dedication made the experience seamless, and I couldn’t be happier with the result. Highly recommend Goettl and Wil for anyone in need of home services!

Review 43 (2024-10-20 - Rating: 5)
Brent was on time, clearly explained everything we needed, and was comprehensive in explaining our options and what they would cost. Most importantly, he fully fixed our slow bath faucet and gave us a recommendation to look into our water softener as it could be malfunctioning and causing some build up. I was glad he alerted us to potential minor issues before the turn into major problem.

Review 44 (2024-10-26 - Rating: 5)
I’ve used them for a couple repairs and free inspections. Every service technician and scheduler I’ve encountered were very friendly and professional, the work has been satisfactory, and follow up thorough. I have some work yet to be scheduled with them for which they’ve offered some financing options, and I would recommend them.

Review 45 (2024-08-03 - Rating: 5)
Craig saved the day! Despite having a huge job before ours, he still made it out on a Friday night and left us with a cool home by the end of his trip. He was super helpful and explained everything in a way that was easy to understand. Highly recommend!

Review 46 (2024-11-12 - Rating: 5)
The technician Jackson was very polite and helpful. He explained my system concerns and hit me logged into the app for monitoring. Overall great experience with an overall great company. Highly recommend.

Review 47 (2024-09-09 - Rating: 5)
Jarod was very knowledgeable, professional and personable. He explained the differences in the way AC units rated and how they run. We are looking to replace a 30 year old unit so things have changed. I also spoke with Chris Rios who was also very knowledgeable about the options and pricing for our needs. Chris gets many thanks for his professionalism and straight forward approach without any unfriendly sales tactics.

Review 48 (2024-09-29 - Rating: 5)
Matt Slone did a thorough and excellent job. He was following up on some unfinished work from a complete A/C system install. He checked every aspect of the system and the previous problems with the coils freezing up. He also did the required system inspection and checked some unrelated plumbing issues and proposed solutions.We have had a rough road since the system was installed three weeks ago. We had four callbacks since the system kept failing. Every one who came out did a good job but the communication between the techs and the company broke down every time. The problem was that the call center would promise a call back or visit and there wasno followup.You leave the customer with no recourse but to keep calling the call center and waiting to see if there would be any followup. That is not acceptable.

Review 49 (2024-09-15 - Rating: 5)
September 15, 2024Very grateful to the technician who was in the 110F attic to fix an electrical connection and appreciative of the management who sent him out. Took a couple of phone calls but they did the right thing and I am happy to have Goettl on my side in the battle against the Austin summer heat! Thank you for demonstrating to this new customer that you care and come through.September 13, 2024Goettl Air has been out twice and I am so PLEASED with the service they provide and the caliber of their staff. They make it easy and affordable. This is one reassured and satisfied customer!

Review 50 (2024-08-20 - Rating: 5)
This company provides excellent service. Their technician Jackson came out and helped us restore our system late at night. He had a positive attitude and did a great job. We are very pleased with Goettl. Highly recommend

Review 51 (2024-11-11 - Rating: 4)
Wyatt did an excellent job, annalize the problem, went and retrieveed the tools and parts needed and repaired the leaking pipe. Pleasant to talk to and have come do work at our house. I do have to say the charge was much more than I expected. Thank you

Review 52 (2024-08-07 - Rating: 5)
Brent was very informative professional and respectful. He got the job done really fast with his crew and was very transparent with the cost and all procedures that were going to be needed to fix our water softener issue. Highly recommend this company and very glad that I got to work with Brent.

Review 53 (2024-09-03 - Rating: 5)
Will did a fantastic job. He was here all day, just to make sure I had water. It turns out that the best way to handle the water leak is to replace the old PVC pipe. After finding the old line (while digging through tree roots), he set us up for a temporary fix. The install crew will be coming out tomorrow to start the trenching.

Review 54 (2024-07-05 - Rating: 5)
Jackson Oviatt was sent to my house to help me with my air conditioner. It was done! 🥲 He made a thorough examination of all the necessary parts and took pictures of everything. Afterward, he sat with me and gave me an extensive overview and explained what my possible alternatives were. He was very mindful of my retired status and we discussed all factors in the decision. He was knowledgeable and friendly. Not at all pushy!! I would recommend him to anyone looking for information about your ac/heating equipment or if you need to replace them. Goettl has been a great decision for me.

Review 55 (2024-08-17 - Rating: 5)
Had my AC stop working on a Friday night and really needed a fix. Goettl was able to come out the next day and quickly diagnose and fix the issue. Jarod Wallquist was my technician and he was very professional, knowledgeable, and personable. He even brought a toy for my dog! He also went beyond fixing my AC, giving me an honest assessment of my system as a whole. 10/10. Will definitely use Goettl again.

Review 56 (2024-12-12 - Rating: 5)
Jarod was such a great help and had an amazing attitude. He fixed the issue I was dealing with within 15 mins. It was such a pleasure to get to work with him.

Review 57 (2024-11-05 - Rating: 5)
Craig Norris was very thorough, pleasant and professional. In addition he reviewed his inspection with useful details and communicated very well. An excellent home services technician for Goettl.

Review 58 (2024-08-27 - Rating: 5)
The technician, Jackson from Goettl was amazing. He listened to our problem and went to work to find the problem and provide solution. He explained his findings, provided pictures and had a quote very quickly. He did all this with a smile and only wanted to make our day better. Thank you Jackson!

Review 59 (2024-12-04 - Rating: 5)
I recommend Goettl highly. The A/C in our attic began to drip water through our ceiling. I called Goettl A/C and Plumbing Repair around noon and their man Christian was at my house in about three hours. He quickly found that our units condenser drains were clogged. He cleared all the drains and cleaned the drain pans.I am very happy with Christian and Goettl A/C Repair. Their bill for this house call was very reasonable.11/15/2024I asked Chris, the manager at Goetl, to send someone out to review all the plumbing at our house. Zach checked all 4 bathrooms, kitchen sink, and the hot water heater. He is mailing me a copy of his report.The only appliance that needs to be replaced in the near future is the hot water heater. When I replace it I will call Goetl Plumbing to put it in.I love this company. Their employees are very knowledgeable and pleasant.11/29/2024I called Goettl Plumbing and Air Conditioning to do a comprehensive review of our air-conditioning systems. This is known as a tune up, which should be done once or twice a year. The technician, Craig, arrived on time. He checked the electrical connections to both of our central a/c units as well as other functions. He was very personable and knowledgeable.I love this company and its employees, Goettl Air Conditioning and Plumbing.I recommend them highly for your Plumbing and Air Conditioning needs.

Review 60 (2024-10-12 - Rating: 5)
The Goettl team were responsive and kept me informed throughout the plumbing project. Some unexpected problems arose but they were resolved. The repair did take longer than expected but I was very pleased with the end result. I would highly recommend Goettl for plumbing problems and repair.

Review 61 (2024-11-19 - Rating: 5)
Mr Brent was friendly and very knowledgeable in his craft. Talked about tank water heaters, tank-less water heaters, emergency drain, roofing and test water and water pressure.I will recommend to my friends and family.

Review 62 (2024-08-05 - Rating: 5)
Our A/C was not blowing cold on what must have been the hottest week of the summer. Christian, the Goettl technician, showed up early, did a thorough check of the system, and diagnosed the issue quickly. When it turned out to be a component that needed cleaning, he did the work quickly and at no charge to us. Couldn’t be happier with the service. We’ll be long-time customers.

Review 63 (2023-06-12 - Rating: 5)
Start to finish the total pros at Goettl Air Conditioning and Plumbing got us out of an ancient, broken down air conditioning system and into an expertly installed one. Our great thanks to Joshua for diagnosing the issue and to Juan and Carlos for their expert installation of our new Goodman unit. We encountered nothing but professionalism from this remarkable team. We never thought our problem would be fixed so quickly and with such great care. Goettl does it right.Additional thanks to Robyn in the office and Bedford who came it to put some finishing touches on the machine to get it through the inspection process. Both these folks offer top flight service and were par-for-the-course of the totally excellent service we have received from Goettl. I am so happy we chose them to do this big job for us. I recommend Goettl without qualification. Kinda wish they did more than just a/c and plumbing, they’re that good of a business.Our new unit blows as cold as a winter wind and shows us what we were missing before. Our electric bill is down, too. Thank you, Goettl. Your hardwork and conscientious service is very much appreciated by us.

Review 64 (2024-07-19 - Rating: 5)
Jackson was absolutely wonderful start to finish! He arrived same day, earlier than expected, and came to the door with incredible energy. He showed great care with our dog and cat, giving them time to acclimate to his presence before diving into the work. He diagnosed the problems immediately and had solutions ready to go. Our AC is working better than ever, and his stopping of a minor leak (which wasn’t even the main problem - our AC was in BAD shape), is already lowering our energy usage. From scheduling the appointment to Jackson closing up, this was a wonderful experience that resolved a miserable situation. Thank you!!!

Review 65 (2024-12-11 - Rating: 5)
Brent was a very friendly man, who inspected out plumbing fixtures and serviced our hot water heater. This was our first experience with Goettl; we are thrilled and confident to have them as a vendor for our home.

Review 66 (2024-11-09 - Rating: 5)
Gustavo was awesome. He was super Personable, friendly, professional, and knowledgeable. He did an excellent job replacing my ductwork and was very respectful of my home in the process!

Review 67 (2024-11-16 - Rating: 5)
Wyatt was very knowledgeable and polite. He fixed my plumbing problem. I would recommend Goettl especially if all their employees are as efficient as Wyatt.

Review 68 (2024-10-06 - Rating: 5)
I had such a great experience with Tib and Raul. They were very courteous and knowledgable. They fixed the issue thoroughly that the came here for and also helped me flush my water tank as well. They also made sure I knew what was happening throughout the process. I will be making sure they are assigned to my tasks from now on.

Review 69 (2024-08-11 - Rating: 5)
Craig from Goettl just saved our lives! Our AC stopped working effectively on an August Saturday around midday. After I spent a few hours trying to “DIY,” I called in the pros. I chose Goettl having seen their ads and billboards around town. I was in a bind—late on a Saturday with an eight-month pregnant wife and an 80-degree house. I called at 7:30pm and he was here by 8:30pm. Even though my issue was pretty obvious immediately, Craig gave my entire system a thorough diagnostic and recommended several options to address the short- and long-term health of my system—not to mention, he annihilated the drainage clog that was the source of our woes using a 400psi pressure tank. I’m writing from the comfort of my cool living room thanks to Craig. He was professional, knowledgeable and communicative throughout. I’ve definitely found my heating and AC company! Thanks Goettl.

Review 70 (2024-08-22 - Rating: 5)
Zach was very friendly and explained what needed to be done for my repair. He was neat and punctual, and kept me updated on his arrival time. I would recommend Zac for any of your plumbing needs.

Review 71 (2024-09-12 - Rating: 5)
Appreciate the honest and straightforward approach. Can be salesy (like any home repair company) but techs are well informed and can help to understand what is needed versus recommended. I’m calling Goettl for all of my AC and plumbing needs now.

Review 72 (2023-06-19 - Rating: 5)
Awesome job! Gustavo and Ramiro! Anybody use Goettl air conditioning. We got a new a/c unit installed on May 6. The installers said they had to remove the steps that go into the attic but they told me dont worry a professional will come and put them back up. Well they are still on the floor in the garage and every time we call they say we are making a note of this and giving it to a supervisor who will call you back shortly! It never happens! So if you use Goettl be careful!

Review 73 (2024-12-05 - Rating: 5)
Craig was great! Some issues came up during testing for my heat rejuvenation. Craig stayed late to make sure everything was working properly.

Review 74 (2024-09-02 - Rating: 5)
Tib and his son Raul were amazing to work with. They went above and beyond to fix our issue. From the time we called Goettl to the time they left our house with the job completed was three hours. Amazing time if you ask me. Thanks, Goettl!

Review 75 (2024-08-23 - Rating: 5)
Matt S was a great help at diagnosing my issue and explained it to me in simple terms. He recommended a fix and so far everything is working like normal. I’m happy with the service I received from him and the rest of the crew.

Review 76 (2024-08-08 - Rating: 5)
Matt, the tech at Goettl, was proficient at providing us a free estimate of 2 new water heaters. He analyzed our kitchen and bathrooms to make sure these water heaters could handle our demand . And in future both water heaters will be handling household demand. We are very happy we chose Goettl.

Review 77 (2024-08-12 - Rating: 5)
Our AC went out late Sunday night we were able to book an appointment immediately. Jackson came by the next day and got the AC back up and running within 15mins. He was friendly, extremely knowledgeable and helpful. We couldnt be happier with our service.

Review 78 (2024-12-06 - Rating: 5)
Zack is an exemplary professional - personable, knowledgeable, and technically in full command of his trade. Hes a superb representative for Goettl. Id recommend him w/o hesitation to anyone in need of plumbing services.

Review 79 (2024-08-12 - Rating: 5)
There was a gas leak behind the stove and we saw Goettl had great reviews. The communication between dispatch, the plumer and us was great when we had to re-schedule the appointment. Will diagnosed and fixed the leak and explained what was happening clearly. The gas stove is back, couldnt be happier.

Review 80 (2024-09-09 - Rating: 5)
Will was on time, professional and courteous. He made sure to explain before proceeding into a solution so that we were comfortable with both price and scope of work. Highly recommended Wil at Goettl!!

Review 81 (2024-09-18 - Rating: 5)
Wil was great and arrived quickly to assess the problem. He laid out a plan for solving it and made sure I understood what he was going to do. He was honest and upfront about fees and the procedure. Overall a great experience. Thanks Wil!

Review 82 (2024-08-16 - Rating: 5)
We had a clogged drain with our HVAC system and Craig Norris from Goettl came out next day and got us up and running in no time. Also, beside being a great guy, Craig made some very logical recommendations and provided supporting images and knowledge as to why.Overall, I know with confidence who I am using for my HVAC needs moving forward!Thanks, Craig and Goettl!

Review 83 (2024-08-20 - Rating: 5)
I worked with Jackson Oviatt and he was fantastic. He took all the time that was necessary to diagnose my AC system’s issue, and gave me tips for maintaining it that will save me money in the long run. Awesome customer service, awesome knowledge of AC systems - couldn’t ask more.

Review 84 (2024-07-29 - Rating: 5)
First time using this company. I was very pleased with the professionalism, friendliness & willingness to provide information. Did not feel like they were pushing products. They gave diagnosis provide options & let me make the decision best for my finances.

Review 85 (2024-12-10 - Rating: 5)
I heard the commercials on the radio and they pulled at my heart strings with the holding the flashlight for his dad and later going into the same business. So, when I noticed our water heater leaking I thought I’d give Goettl a try. Brent showed up on time and walked in our door and handed me a flashlight (nice touch!) Brent was beyond professional and explained everything to me. I could not have asked for a better experience. Thanks Brent!!

Review 86 (2024-08-01 - Rating: 5)
Ive used their services this year for the 3rd time.Twice for HVAC, and once for the water heater.I had different technicians every time, but they were all very helpful and willing to answer any questions I asked.The last technician, Wil, was another outstanding technician. He answered all the questions I asked at his best.

Review 87 (2024-10-02 - Rating: 5)
Wow, I had Tib and Raul and I’ve never been more excited to spend money on plumbing. They were both knowledgeable and helpful and not at all pushy. I was treated with kindness and respect. It was clear to me that this wasn’t just a job to them but more like a profession.

Review 88 (2024-09-04 - Rating: 5)
The men that Goettl sent to our home were professional in appearance and work ethics. They made absolutely sure that I understood exactly what they were going to do to unclog our drain line. When they finished, they tested everything. Tib and Raul were second to none in their professionalism and knowledge of what they were dealing with. Would not hesitate to call again.

Review 89 (2024-11-12 - Rating: 5)
I have to give props to the Goettl Plumbing but especially the technician that came to my home and assessed the situation and my goals for the bathroom. Tiberiu Mihaiescu from Goettl AC and Plumbing in Austin, TX explained things very thoroughly to me. He came back and made the plumbing repairs for phase 1 of my remodeling project. I wouldn’t have anybody else help me to execute the rest of the plans.

Review 90 (2024-08-14 - Rating: 5)
Jackson came out first thing this morning to fix our AC that went out yesterday. Dispatch was very communicative, Jackson was professional, knowledgeable and answered all my questions.Pricing for the repairs was on par with other companies I have seen but the service was better. I will be using Goettl in the future. ⭐⭐⭐⭐⭐

Review 91 (2024-10-30 - Rating: 5)
A big thanks to everyone at Goettl for your friendly, professional and prompt service.Your technician Connor Link was truly outstanding and is definitely who we will request when calling you again as needs rise.Connor assessed the plumbing issues and quickly made the necessary repairs. He was a true professional in every way and even took the time to explain where the damage was coming from. He was kind, courteous, and respectful.Thank you teamGoettl. We appreciate you 💛

Review 92 (2024-10-27 - Rating: 5)
Will was awesome! He was very knowledgeable, helpful and friendly. Glad that he would be taking care of our AC and Water Systems when we would need it.

Review 93 (2024-08-10 - Rating: 5)
Your company remains top of the hill as alwaysI cannot thank you enough for the 4 gentlemen that came they all-Brent, Matt, Wyatt and Jerry.Your techs are very informed. They took the time to explain to my granddaughter,Alison and her husband Greg. What they were going to do so they could explain to me( I’m 81) these men were wonderful and I for one feel blessed to have them in my home. God bless your company

Review 94 (2024-07-16 - Rating: 5)
Gustavo and his partner worked diligently to get our system back up and running. I found them to be very thorough and competent, going above and beyond to make sure the system was in great working condition. As for the company, dispatch, I was quite disappointed. I was told someone would be here between 9 AM and 1 PM. As time passed I was told multiple times that that the schedule was still the same. Finally, totally frustrated, I called at 2:00 PM and was told the tech would be in touch shortly. I did not get any calls all day from anyone there to give me any updates. Without Gustavo I suspect we would still be waiting to hear from dispatch.

Review 95 (2024-08-17 - Rating: 5)
Craig was incredible helpful, caring and efficient! He clearly loves what he does and takes it very seriously. He made sure to do everything he could to educate us and offer quick solutions. Glad to be in such great hands! Thank you Craig!!

Review 96 (2024-08-08 - Rating: 5)
We have always gone with 1 or 2 different companies so our first time with Goettl. Will go forth in the future with only this company OMG!! Jarod was the best. Honestly his personality, his mannerisms were so great. You just dont find this type of customer service anymore. Give Jarod a raise. He was tremendously great and I was pleasantly amazed by him. Going forward I will ask for Jarod to service my house. People, he really is a great individual that cares about his work. We need more folks like him. Truly appreciate this fellow. He got our ac running in this texas 3 digit heat. Thank goodness.

Review 97 (2024-12-03 - Rating: 5)
Christin,was excellent with the inspection he performed on our ac unit,he explained everything in detail and was very friendly and knowledgeable, reasonable prices and just waiting on the work team tomorrow and hopefully they are as just as friendly and professional as Christian was today, kudos to Goettls whole team!

Review 98 (2024-09-13 - Rating: 5)
My A/C unit went out so we decided to go with Goettl A/C and plumbing. There was a clear line of communication and they were out to us within the hour! Cristian Augilar was very informative and a great guy to talk to. He walked me through what was wrong and explained everything with detail even showing me the volt readings and answered all my questions. Was a fast fix and Im happy to have A/C agian! I will definitely be using them in the future. Thank you Cristian and think you Goettl!

Review 99 (2024-12-24 - Rating: 5)
Very easy to access an appointment , even on Christmas Eve. The technician was thorough in his inspection and repair. Will definitely keep their information for future reference if needed.

Review 100 (2024-10-30 - Rating: 5)
Connor Link was my tech that looked over my bathroom faucet that is not working. He was very knowledgeable of what the issue was and explained it to where I could understand. He was respectful when he came in to my home. Thanks Goettl.

Review 101 (2024-07-30 - Rating: 5)
Wil came out and unclogged a drain that I could not. The pricing was very reasonable, working with Goettl Plumbing overall was an excellent experience from customer service throughout completion of the job. Wil especially, was very helpful, friendly, and knowledgeable with plumbing and left us with future tips as well as assisting with a few quick questions about our AC. He was great, you should ask for him by name if you want an excellent plumber.

Review 102 (2024-09-06 - Rating: 5)
Tib and Raul did an amazing job with the plumbing issues. They were honest, knowledgeable, and efficient, and I will definitely use them again. I highly recommend them for any plumbing issues.

Review 103 (2024-10-16 - Rating: 5)
Craig was able to answer all of my questions regarding their visit. Craig had the shoe gloves on deck to ensure a clean visit as well!Craig was very understanding of the fact that I was working from home during their visit.Thanks Craig!

Review 104 (2025-01-08 - Rating: 5)
Once again Brent was a plumbing superstar...providing solutions to all our questions and fixing small tweaks after a major house replumbing...You cant go wrong with this company...they are thorough and trustworthy and stand behind their work! 10 stars!

Review 105 (2024-11-29 - Rating: 5)
The technician, Wyatt, was knowledgeable about the drain clog problem, offered a solution (first snaking and then hydro jetting when the snake didn’t clear it), and got the work done efficiently. Plumbing costs have gotten way out of hand, but Goettl had a special online offer that made it more reasonable so it makes sense to check their website for discounts.

Review 106 (2024-09-25 - Rating: 5)
Tib came over to give my plumbing a check. Let me know that he recommended a yearly flushing off my tankless water heater and showed me the results. The service was prompt, not pushy, and he was very nice.

Review 107 (2024-09-08 - Rating: 5)
Cristian and Josh were very professional and efficient. Cristian was patient and addressed every concern we had in detail. Thank you for visiting our home Cristian. Highly recommend the Goettl team!

Review 108 (2024-07-16 - Rating: 5)
Brent was great. He tried multiple times to unclog our kitchen drain. He also cleaned the kitchen tap which had some hard water build up. We are satisfied with the service we received this visit.

Review 109 (2024-07-21 - Rating: 5)
Matt did an excellent job of finding and fixing a plumbing leak late on a Saturday evening. He also identified some potential issues that needed addressing. He was very thorough and complete. I was very impressed with the job he did.

Review 110 (2024-11-27 - Rating: 5)
Had a drain clogging issue and Goettl was able to get me in fast for an appointment. Knowledgeable and friendly service! Got everything taken care of quickly.

Review 111 (2024-12-17 - Rating: 5)
When something (like a pressure reduction valve failure that cuts your home water pressure to nearly-a-trickle ) happens … it’s good to have solid pros show up and do a smart job of a hard/labor task that has custom piping atop a dog and fill job - doing so in under three hours from landing - well it’s worth complimenting Will and Joshua for doing a “civilian commando” job: I don’t write reviews, but this one is required.

Review 112 (2024-08-16 - Rating: 5)
Zach was great! He was friendly and knowledgeable. He completed our evaluation and hot water heater flush quickly, and also took a look at another sink problem and fixed it up quick! Thanks, Zach!

Review 113 (2024-10-08 - Rating: 5)
Cobi did a great job. He was very knowledgeable and helpful. Quick to finish service and respectful of us and our house. Couldnt be happier with the service!

Review 114 (2024-11-09 - Rating: 5)
Brent did a great job. Very thorough and efficient. Got the job done quickly. Very friendly. I will ask for him in the future.

Review 115 (2024-08-07 - Rating: 5)
Cristian did the best he could with an impossible situation. He was alone, and did his best explaining in his 2nd language. I guess that’s a risk with an HVAC company that always shows up when you call, because their servicemen/salesman are spread thin.I wish Goettl’s business model gave their employees/managers more chances to shine: because they can really step up in a pinch and restore your faith in your fellow man. Most of the servicemen seem to want to upsell you on the “right” solution (which often ends up being the most expensive).*Buyers, be aware the servicemen/salesmen are making their living on commissions* which often gives you a biased advisor.I regret that the install team/group ended up taking the blame for a small leak in the condenser coils that had clearly been a problem for over a year. A big shoutout to Cobi for even diagnosing it, with patience determination and great attention to detail, rather than just trying to blame ductwork or zoning system to sell more work/materials.I so appreciated Derrek the install manager for “falling on his sword” to ensure we got up and running ASAP because it was the right thing to do. Goettl is lucky to have guys like these that helped a very frustrated customer remain a loyal one.

Review 116 (2024-07-31 - Rating: 5)
Great check in visit today with Zach. We talked about some of our opportunities with our water heater and toilet. He walked me through options thoroughly and gave recommendations based around his observations. Appreciate the expertise and insight.

Review 117 (2024-06-21 - Rating: 5)
I have only praise for Goettl and their tech Christian. He was both thorough and personable, and clearly valued doing good work and making certain the customer was 100 percent happy with the results. He took the time to understand clearly what the problem was, and then meticulously checked his work once done. Goettl is also far superior when it comes to communicating with customers. Great company, great technician!

Review 118 (2024-10-25 - Rating: 5)
Bret was fabulous. very professional and polite. He sweated it out for hours in 101 degree heat and identified the problem as fast as possible. You would be lucky to have him service your home!

Review 119 (2024-11-12 - Rating: 5)
Zach was super helpful. He was kind enough to help me with a few things that I don’t think was in his job description. Nice guy!

Review 120 (2024-09-08 - Rating: 5)
AC stopped working at 2am Sunday morning, Christian was here by 8:30 am that same morning. He had a toy for my dog, troubleshot and got my AC going again. Price was fair, will definitely call again if needed.

Review 121 (2024-10-25 - Rating: 5)
Cristian was very knowledgeable and professional for the task. He provided me genuine expert advice and recommendations that helping me make the best decision - no pressure for a quick sale!

Review 122 (2024-09-06 - Rating: 5)
Tiberiu and Raul did some routine maintenance on my water heater. They were friendly and professional. Answered all my questions and were very knowledgeable. I recommend them for any plumbing problems

Review 123 (2024-11-04 - Rating: 5)
Great experience using this plumbing service! Wil was the technician that came out and he was very professional, knowledgeable, and helpful with the service we needed! I definitely recommend using this company and would recommend Wil as the technician.

Review 124 (2024-08-27 - Rating: 5)
Cobi and Evan were amazing. Cobi came to do an AC maintenance check and they were both very thorough in explaining what they came across in my system and their recommendations. Cobi answered additional questions I had and was very professional, considerate, and dedicated to making sure he didn’t leave any questions unanswered. Cobi and Evan made the decision-making a lot easier and gave me peace of mind using Goettl for my AC needs. Thank you both!

Review 125 (2024-08-01 - Rating: 5)
I have a newer system that started to struggle keeping the house cool. They were able to get someone out the same day to diagnose this issue without any extra “emergency service” fees. Craig was very friendly, explained and addressed the issue, and answered all my questions.

Review 126 (2024-11-10 - Rating: 5)
Hot water heater went out and I calledfor a free estimate. They came right out and was transparent about pricing and within a short period of time my wife was able to take her hot shower!

Review 127 (2025-01-01 - Rating: 5)
Both Ricardo and his coworker came in and completed the pan replacement promptly.Both were respectful of my home by using shoe covers. Little things make a difference. Thank You!

Review 128 (2024-09-16 - Rating: 5)
Christian Aguilar was an excellent technician. He took pictures of the a/c unit snd showed us the details of the problems with the unit. We will review our options for the next few days before making a decision.

Review 129 (2024-07-24 - Rating: 5)
These people are great! A/C went out on Wednesday night, called next morning to schedule an appointment. Unfortunately the next available appointment was Friday. I went ahead and scheduled it for friday.A few hours later, they called back and got me in on Thursday. The technician Craig was very professional. Answered all my questions and did not try and upsell me on anything. Craig did not have the part he needed on his truck.So he came back the next day on his day off to finish the job. I will be recommending them to all my friends, family and anybody else who will listen to me.

Review 130 (2024-07-08 - Rating: 5)
I had a plumbing emergency on a long weekend Friday night, and Brent Solan came to the rescue! With just a single message, he promptly arrived at my place. Brent is truly a great guy—his dedication to helping us during a holiday weekend was highly appreciated. I highly recommend Brent for any plumbing needs!

Review 131 (2024-07-19 - Rating: 5)
Jarod is very knowledgeable with his trade. He went above and beyond to find the problem/issue with our HVAC. Were quite happy with the work he did. I would recommend him 100% Thank you!

Review 132 (2024-11-06 - Rating: 5)
Craig was a super nice guy. Very efficient, knowledgeable and explained everything in an understandable way.Highly recommend!

Review 133 (2024-06-30 - Rating: 5)
Wil Howington provided our drain cleaning service today and he did a wonderful job. As soon as he arrived, he had a smile on his face and handed me a Goettl Sadie stuffed dog and flashlight—that is a wonderful gesture from Goettl. He talked me through the service he was providing and also provided some additional insight into how Goettl may be able to help us in the future—it was wonderful because he was truly just informing me, as opposed to some of the pressure tactics I’ve seen with other service providers. He completed the job efficiently, with a cheerful personality, and charged the price that was advertised—very happy with that! Thanks for your help today, Wil!

Review 134 (2024-11-12 - Rating: 5)
Brent Sloan with Goettl was AWSOME! Very knowledgeable and got a big job done quickly. Highly Recommend!

Review 135 (2024-11-20 - Rating: 5)
I had Brent on my job. It was a very big job and he explained what he was doing the whole way through. Im very happy with the service

Review 136 (2024-10-04 - Rating: 5)
Great experience! Easy to schedule, good communication, and Jackson was a pleasant and professional serviceman. Follow-up was quick and detailed. Highly recommend!

Review 137 (2024-08-29 - Rating: 5)
Had Goettl out for an AC inspection. Craig was great. He investigated my concerns and provided repairs where needed. AC work is not free nor cheap but I appreciate the Goettl process and the Techs expertise.

Review 138 (2024-07-03 - Rating: 5)
Cobi was very professional and straight forward. He was respectful of my knowledge and worked with us to get the issues resolved without any unnecessary upselling of products or services. We really appreciated his efficient and thorough work.

Review 139 (2024-07-05 - Rating: 5)
Jarod was one time which is always a great thing. He fixed the initial problem for a while then came back later that evening to figure out the rest of the problem. He is very knowledgeable and friendly. Definitely recommend him and Goettl to my friends

Review 140 (2024-08-06 - Rating: 5)
The staff here is wonderful. A Virginia Garcia answered my call and was amazing. She had the best customer service. Extremely helpful!I just have to say thank you Goettl for having such wonderful staff!

Review 141 (2022-04-18 - Rating: 5)
I am having some issues with my foundation so, I wanted to get my plumbing checked to make sure that nothing was leaking. I called and got scheduled for an appointment quickly. The Technician (Lenny Rivera) showed up on time, was professional, and knowledgeable about his work. He performed the service and (thankfully) NO leaking detected! The process was easy and seamless and he even gifted me a cute stuffed dog and a flashlight! Will definitely call if I need service in the future! Highly recommended!

Review 142 (2024-08-25 - Rating: 5)
Craig N. in Austin Texas did a wonderful job fixing my AC on one of the hottest days of the year. Personable and kind, fixed the issue and made sure it wouldn’t happen again. A real pro.

Review 143 (2024-09-15 - Rating: 5)
Cristian was very nice and answered all my questions. He went into extreme detail and showed me all of the readings. I am happy to have my A/C back on and will definitely be using yall again in the future! Thank you!

Review 144 (2024-01-25 - Rating: 5)
UPDATE: 1/23/24 ductwork performed by Gustavo who showed us pictures of the duct wrapping at the joints he performed . Seemed to be well done and thorough. Another good Goettl service person, professional and courteous.UPDATE: maintenence service done on 1/22/24 by Jacobi Holliday was professional, friendly and turned up some needed duct work. Jacobi was Awesome! We would like to have him back for tomorrows work. Plus, Brent did a good job of diagnosing our sink issue. He also promptly got my bathtub drainnreplaced and working. Looks like well be spening more time with Goettl this week, but stuff must be done. Well done, Goettl!!UPDATE: service done on 12/7/23 by Jarod Wallquist who installed.new thermostats throughout our home. Fantastic work, expertly done, and.we Love the new thermostats! As always, another great Goettl service and great team member to handle our needs! Thanks, Jarod and Goettl!Chris added freon to our split in our sunroom and explained its function to us. Nice and cool out here now! Very professional, competent, and friendly. We are indeed very happy, happy, happy now. Great service experience and we will use Goetl again! Fast forward a few months and Joshua has come out to make our Nest thermostats friendly and no longer bewildering. Very friendly and professional young man, knew his stuff, and got us on track. We signed up for your maintenance program. All is well and I know we and our home are in good hands! Love the updates amd follow up! We are committed customers.

Review 145 (2024-10-30 - Rating: 5)
Wyatt was on time, explained what he was going to do...replaced the pop up drain assembly quickly left no mess was very patient with my questions and had an easy going polite and friendly demeanor

Review 146 (2024-10-18 - Rating: 5)
Matt was knowledgeable, courteous and curious as to how he could make my home experience better. I would recommend him for any plumbing related service call.

Review 147 (2024-08-20 - Rating: 5)
Brent came out today I thought my water softener was broken. But I think the eclipse or the bad storm we had last night goofed up. So now its fixed. There was nothing wrong with it just needed to add 100 pounds of salt. Its a great water softener! 100% recommend Goettl.Another great experience with goettl! Brent Sloan, my Plumber, came out and installed four new high-end Kohler toilets in my bathrooms. I use GOETTL for my HVAC, my heating system, and all of my plumbing needs. I am a Sadie member so if I ever have a problem and I call, I am put at the top of the list.

Review 148 (2024-07-28 - Rating: 5)
Goettl was very prompt in responding to my request for my AC issue. The technician arrived in a very timely fashion and was so helpful in going over everything with me. This was my first time using Goettl and I was very much impressed.

Review 149 (2024-06-23 - Rating: 5)
A new water heater and estimate in one afternoon. I only had to take four hours off of work instead of a partial one day for an estimate and a partial another day for an install. I’m incredibly pleased with how smoothly it all went.Matt was informative and friendly, thank you.

Review 150 (2024-08-08 - Rating: 5)
08/08/24 I normally do not write any reviews but Cobi is THEE BEST Technician I have experienced using for my HVAC service. In my personal opinion if you have the option of having this tech dispatched for any of your HVAC needs you will most definitely be more than satisfied and reassured. This is my second time contacting this company which I saw did not have the best in reviews but am certainly grateful to have had this technician resolve my issue. Again I will state that Cobi is VERY meticulous with outstanding attention to detail and cannot say enough about him. The smallest things make the biggest difference for him. I don’t have the ability to compensate him but he is most definitely worthy of any compensation that reflects all that he has done and continues to do.

Review 151 (2024-08-16 - Rating: 5)
Goettle was able to take care of my plumbing issue quickly. Brent was very polite & knowledgable. Thank you!! I will definitely use them again.

Review 152 (2024-10-26 - Rating: 5)
Update-2-15 Had these guys out to upgrade my service to Elite with the home sensors. Cobi came out and he is phenomenal. Very professional, prompt and extremely knowledgeable. Left no stone unturned in explaining everything to me. I’m always impressed with Goettl.Amazing service. So easy to book and very accommodating. Wyatt is very professional and respectful of your residence. He is an expert in what he does and doesn’t try to push any products or services on you. He is honest and tells you exactly what you need.10/25/24- Additional plumbing service performed today and Brent was awesome. Very knowledgeable and professional. I really felt informed by the time he left.

Review 153 (2024-08-19 - Rating: 5)
The Goettl serviceman, Wil Howington provided me with information about service options. He was courteous, knowledgeable, and straight-forward. I appreciated his thoroughness and honesty.

Review 154 (2024-12-01 - Rating: 5)
Wil was very polite and kept me up to date on what he was doing throughout the whole process. I am very satisfied with his work

Review 155 (2024-07-10 - Rating: 5)
Jackson was super friendly and professional. He kept me informed every step of the way and did not try to sell me things I didnt need. The work took longer than expected but he remained calm and patient.

Review 156 (2024-07-28 - Rating: 5)
Jackson came out to my home today on behalf of Goettl and was nothing short of professional and able to identify my AC problem and recommend a solution quickly.Great effective, efficient service. Highly recommend.

Review 157 (2024-10-20 - Rating: 5)
Craig with Goettl was great. Very helpful, knowledgeable and patient. Answered all our questions and walked us through our options. Would recommend!

Review 158 (2024-09-25 - Rating: 5)
Tib was sent to clear a slow-draining tub. He was professional, kind, communicative, and knowledgeable and knew how to tackle the problem. You see, the tub is 40 years old and has cranky pipes. Tib, thank you for taking the time to not only fix my drain problem but also tell me about your beautiful country of Romania. I will call you the next time I need a plumber!

Review 159 (2024-07-13 - Rating: 5)
Our service tech Craig Norris was great. Took the time to listen to our concerns and throughly check our entire system.Really appreciate that he didn’t just rush through it to get to his next call.

Review 160 (2024-07-16 - Rating: 5)
Cobi 7/15He was amazing. Super knowledgeable, communicated well with hat he was doing, what the system needed and what was working good. He even included my sweet pup in his work. Highly recommend the Goettl family of techs!Jackson O. Was super knowledgeable and supportive. He gave me some great times to keep my system going without an issue and he worked hard to find me great discounts to help a gal out! I HIGHLY recommend!I can’t say enough good things about Goettl!

Review 161 (2024-02-27 - Rating: 5)
Cobi was excellent!! Fixed the thermostat and replaced a transformer that burned up. Was very polite and professional. He did an outstanding job

Review 162 (2024-08-19 - Rating: 5)
Jackson was very friendly and knowledgeable. He worked efficiently and got the job done. Also the dispatcher Michele was very helpful.

Review 163 (2024-09-27 - Rating: 5)
Jackson Oviatt is the tech who has come to service my unit twice and each time always stops to impart knowledge of the system to me so I know why/what’s going on and how to upkeep my system maintenance wise.If he’s the representation of Goettl as a company then 5 stars.

Review 164 (2024-08-12 - Rating: 5)
I was completely satisfied with the friendly and professional services provided by Jarod Wallquist. He provided a thorough analysis of systems as requested. Also appreciated the detailed free estimate.

Review 165 (2024-12-15 - Rating: 5)
Wil and Jay were both really patient, thorough, and kind when draining the water heater. They explained what we should be watching for and how our water was at the time. They found one of the pieces connected to the water heater that wasn’t working properly and were able to fix it in the same day. They were knowledgeable about the water heater, explained what we needed, and tested our water as well! Wil explained how calcium build up can affect pipes. Also, Jay and Wil were open to answering all of our questions regarding plumbing and water. They were open and able to give in detail that all the faucets and water was running well in the house. Thank you both for being really kind and keeping our water heater safe! We appreciate your time and help!

Review 166 (2024-09-07 - Rating: 5)
Great service and experience with the whole team. Michelle got me scheduled sooner than I originally requested. Then Jacobi was super knowledgeable and professional in fixing our AC unit quickly. Would definitely recommend for anyone needing a quick and accurate repair.

Review 167 (2024-07-08 - Rating: 5)
Jacobi was great, best HVAC tech we’ve ever had. Noah and Erica both helped smooth things out with our hectic schedule as well. I highly recommend this company for air duct sealing and HVAC maintenance.

Review 168 (2024-12-30 - Rating: 5)
Very friendly hard worker. Fixed in a impressive amount of time. Very thankful. Highly recommend.

Review 169 (2024-12-30 - Rating: 5)
Your technician was cordial, knowledgeable and informative. Did great job and provided me with several options to think about.

Review 170 (2024-10-04 - Rating: 5)
Christian provided incredible service. I couldnt have been happier with the experience. He was knowledgeable, friendly, and understanding. He deserves a raise.

Review 171 (2024-08-25 - Rating: 5)
Jarod was awesome! We had an issue with the AC unit while I had renters in a house. The renters were not happy. Jarod did everything he could to get portable AC units out there ASAP so that they were comfortable in the heat. Thanks!

Review 172 (2024-08-04 - Rating: 5)
Our service technician, Brent Sloan, cleared the clog in our master walk-on shower. Brent was very knowledgeable and professional. He showed us how to prevent it from happening again.

Review 173 (2024-07-10 - Rating: 5)
Craig was awesome! Super communicative with some helpful tips to keep our unit in the best shape. Very thankful for the speedy service in this Texas heat!

Review 174 (2024-05-21 - Rating: 5)
Goettl has amazing customer service! I had the pleasure of dealing with Chris Rios, and he went beyond in every respect. His follow up was fantastic, the pricing fair, and he is very knowledgeable. Craig Norris, the technician in Lockhart who came to our house to do the inspection for the estimate was equally fantastic and knowledgeable. I cannot recommend Goettl more highly.

Review 175 (2024-07-02 - Rating: 4)
I expected a manual J calculation based off of my conversation with the person who set up the service. She confirmed it with dispatch and put it in the notes. But tech couldn’t do manual J.Update: I upgraded the review from 2 stars to a 4 stars because they refunded me. Good customer service - not great internal communication on their part.

Review 176 (2024-07-25 - Rating: 5)
My A/C decided to quit on July 4. As is typical in Texas in July the temp was over 100 degrees. Goettl was able to schedule a service appt the same day. Jarrod and Jemaris arrived on time and fixed the problem quickly. They explained the issues and told me what I could do to keep everything running efficiently. Jarrod and Jemaris were professional and courteous. I cant recommend them more highly.

Review 177 (2024-06-30 - Rating: 5)
Craig was excellent. He was in the attic when the temperature was 100 or more. He worked about 2 hours and would not stop till he found the problem. Goettl is 100% better than the Strand brothers. I would recommend them to anyone.

Review 178 (2024-09-26 - Rating: 5)
Tib Raul was wonderful. Came right away and fixed our plumbing issue in just a few minutes. Was super friendly and professional.

Review 179 (2024-07-16 - Rating: 5)
I had an emergency water issue at my rental house on a Sunday. The co I have a paid membership with could not help me until late afternoon the following day. I called Goettl and they had Wil Howington out in just a couple of hours! He was knowledgeable, friendly, and explained in detail the issue and how he would remedy it which he did in a very short time. I will be terminating the membership with the other co and going with Goettl. Thanks Wil!!

Review 180 (2024-07-19 - Rating: 5)
My tech, Cobi, was one of the most respectful, genuine, gentle people I have ever had come into my home for this type of work. I truly appreciated him and his attitude solidified continuing my monthly subscription to Geottl. They need to hang on to this employee…he’s golden! Give him a raise!

Review 181 (2024-06-19 - Rating: 5)
Will was an excellent representative of Goettl. He did exactly what we requested and explained everything clearly. Even though this was a full complimentary service, we only had a couple of questions that Will explained. Will did an excellent job!

Review 182 (2024-12-05 - Rating: 5)
Wil was an outstanding service technician! He was very knowledgeable about how to remedy our situation,….he’s definitely an asset to your company.