Honest Air Conditioning and Plumbing

Located in Austin, Texas

Address: 13492 Research Blvd suite 120 unit 247, Austin, TX 78750, United States

Phone: +1 512-238-2058

Rating: 4.8

Review 1 (2024-09-20 - Rating: 5)
Honest did an excellent job installing an HVAC in my unit last year. Communication was easy, and unlike other companies, they werent pushy. I followed up with them for maintenance this year, and the rep, Chelsea, was polite and professional. Honest is the best in the area, and I highly recommend them.

Review 2 (2024-08-22 - Rating: 5)
Amazing service, quick turnaround time. Transparent email post-service detailing what were fixed and added with photos. I called first thing in the morning and they were able to send someone by 10 and my AC was running by noon! Highly recommend Honest AC and Plumbing

Review 3 (2024-09-21 - Rating: 5)
Great service. Called at 8am and they were headed to my house by 10am. Mathew, the technician, was efficient, polite, clean and communicated effectively, even helping me with the warranty on my equipment. Would recommend and do business with them again.

Review 4 (2024-07-01 - Rating: 5)
Its in the name, HONEST Air Conditioning and Plumbing!My A/C (heat pump) went out yesterday. I had a technician come out from another company, Champion AC & Plumbing, and quote me $18K for a full system replacement. I have a cousin that owns an HVAC business in WI, so of course I ran the situation by him. His alarm bells were going off like crazy. I Googled and found Honest Air Conditioning and Plumbing to get a second opinion.Bryan Dyall came out, inspected the system, and it was a $320 repair! Thank you Bryan! You will get my business for life and I will refer everyone I know to you!

Review 5 (2023-06-08 - Rating: 5)
Honest AC hits all the right marks for me. Our AC was on the fritz and Honest AC showed up the next day early and were extremely helpful. The cost was very reasonable and Terry and his coworker were excellent, professional and kind! Couldnt recommend more.

Review 6 (2024-02-28 - Rating: 5)
I received service from Jacob Johnson. He was very helpful and experienced on how to solve issues with the AC unit. I know if I have any AC issues in the future, Jacob will be able to address it and have it solved in a timely manner.

Review 7 (2023-05-13 - Rating: 5)
I received service from Tom and Jonathan. They were so helpful and friendly throughout the time they were at my home. If I ever have a plumbing issue in the future I am 100% going through Honest Plumbing. Thanks for the help!

Review 8 (2024-09-01 - Rating: 5)
I do not generally leave reviews but this experience calls for one. Sunday morning of Labor day weekend we woke up to a broken A/C unit blowing lukewarm air into the house around 6a.Call in to Honest A/C at 7a and get an actual human to talk to, this was great.Earliest appointment would be 8a the next day, which would have been on Labor day. Figured that would be the best we could do so we booked it. This was great.At 8a receive a text from dispatch letting us know that a window of 2p - 6p would be available same day. Jump on it. This was great.At 1015a we get a call stating a technician is on the way. This was great.Technician shows up at 1030a. He reviewed unit, had the part on truck, and fixed us up. By 11a we have cool air blowing again. This was great.This was all standard, no on call, no emergency service.

Review 9 (2024-08-25 - Rating: 5)
After receiving a quote from One Hour Heating & Air (Cedar Park), I had more red flags than a matador. Honest Air Conditioning & Plumbing was called to check out the situation and report back findings. While the other company said that the evaporator coil needed to be replaced, they stated the item was out of warranty. Turns out, Honest AC & Plumbing found out it was IN WARRANTY for a further two months. This alone saved thousands of dollars.James was the tech who showed up the first day to do diagnostic and provide findings. He was prompt, professional, informative and efficient. The install crew that showed up day 2 were highly efficient and got everything back running quickly. James called and checked up, came back to quickly address a minor issue and also reached out the next day to ensure no issues were ran into.This team saved thousands of dollars from being unnecessarily spent. I would highly recommend them!