Fox Service Company

Photo of Fox Service Company

Located in Austin, Texas

Address: 1506 Ferguson Ln Suite #102, Austin, TX 78754, United States

Phone: +1 512-488-1120

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrician
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-25 - Rating: 5)

    Enos and John at Fox Service Company did a fantastic job of installing two chandeliers on high ceilings at our place. They showed up prepared and on-time, were super friendly, and worked quickly.After our initial appointment, we realized that one of the installs was too low, and they came back within 48 hours to fix it. Were really pleased with the quality of work and especially with the customer service, and will gladly recommend Fox Services to anyone who needs lighting installed!

  • Review 2 (2024-11-27 - Rating: 5)

    I had a fantastic experience with Eric and Sergio from Fox Service Company. I called Fox, and they were able to come out the very next day to address my issue. Not only did they fix the problem quickly and efficiently, but their professionalism and dedication truly stood out. I was so impressed that I signed up for the yearly plan, and Iā€™m thrilled with the level of care they provided. Eric and Sergio went above and beyond, taking the time to build a genuine relationship. I will be requesting them specifically for any future services. Great guys, professional, and highly recommended!

  • Review 3 (2025-01-02 - Rating: 5)

    John Price did an excellent job repairing my heating unit. He was very detailed oriented, kind, polite, had good communication skills and cared about his quality of work. I appreciate this company providing good honest work even on a holiday.

  • Review 4 (2024-12-31 - Rating: 5)

    Outstanding service. Had running water plumbing issue in the evening. Customer service agent was kind and patient while I freaked out. Ralph the plumber was attentive and well informed. Thankfully it was a part in stock that he needed. I am so thankful. Fox always saves the day

  • Review 5 (2024-07-15 - Rating: 5)

    Ernesto and Caleb we beyond remarkable. The day and the experience was just amazing always notified and updated of every little thing they were doing. They were so professional yet tangible in explaining to me what was going on and spent the entire day just changing out my entire unit inside and out and I just donā€™t have the words to explain how Happy I am with the service I received words canā€™t describe how Fox really rocks and they have something to be very proud of as your service from start to finish from Seth from the phone call. Everything is beyond 10+. I hope these folks are beyond recognize for all of their hard work and good job and service they provide as I would suck them up in a heartbeat if I was looking for a customer service sort of representative as these folks are, I have already shared my experience with other folks and have referenced them to use and definitely will only use Fox moving forward again. These words donā€™t describe how happy I am with my Service and Ernesto, Caleb, Seth and lunch doesnā€™t do them justice but if thatā€™s what they then I hope they get a nice steak and lobster because they certainly deserve it. #FOX ROXI also had Ralph Granados out for emergency plumbing and he was amazing too!!! Canā€™t express my THANK YOU enough to him for helping me out with my late night pipe bursts and sink fix!!!! Yā€™all are truly the best.

  • Review 6 (2024-12-28 - Rating: 5)

    Cole was very thorough. I was surprised when he said I needed $3400 worth of repairs since I had spent $16,000 two years ago replacing HVA & Water heater. He called the office and it is now around $500. It still seems like two years ago I had a 10 year warranty. I start wondering if I can trust those who quote a bid and the ongoing maintenance. I have had very positive experiences in the past with FOX. This was a surprise

  • Review 7 (2024-08-19 - Rating: 5)

    Fox to the rescue!! Our HOA clubhouse HVAC system quickly died, and was unbearably hot for our residentā€™s use. Awesome initial diagnosis and quote to replace our ā€œfrankensteinedā€ system of 13 & 11 years old. The visit was readily scheduled! Communication for the technician Franciscoā€™s arrival was perfect, smooth. He and his partner forged through the August heat in the attic into the evening, longer than anticipated (no worries, felt bad for the hot environment). Upon completion, Francisco shared photos of the completed job! And, we got a modern thermostat, to boot!! We will absolutely work with Fox again - love that theyā€™re Austin born, owned, & operated!

  • Review 8 (2024-10-06 - Rating: 5)

    We woke up Sunday morning to no water and realized that weā€™d had a huge waterline break and it was flooding our yard. I called the first number that came up on Google for 24 x 7 service and it was Fox. Our technician was extremely helpful. He dug for three solid hours found the problem Fix the problem and about six hours later we were fully restored. I was so grateful for the communication, the prompt response in our technicians experience.

  • Review 9 (2025-01-03 - Rating: 5)

    Setting up the appointment was easy, and we had an electrician (John Price) out the next morning. He was thorough, professional, and friendly. Quick diagnosis and rapid (but not rushed) repair. In short: everything we could ask for!

  • Review 10 (2024-12-03 - Rating: 5)

    I was having an issue with a breaker after 5:00 p.m. and it left me with no power in one bedroom and the guest bath. I searched for an electrician and Fox had their phone manned 24/7, so I was able to set up an appointment for the next morning. The electrician called me as he was on the way and arrived promptly. We discussed the problem and he got to work. He was able to determine the breaker was not correctly wired, fixed the problem and explained in detail what was wrong ,what he did to fix it, and what to do if it happened again. The price for the repair was very reasonable.With the quick service and professional approach to the repair this was a very positive experience and I could recommend Fox Service Company to others.

  • Review 11 (2024-10-31 - Rating: 5)

    Waylon and Jason came out to explore some perceived issues with our hearing and cooling system. They were professional, courteous and thorough in their exploration of our system. In sharing their findings and explaining net new subject matter to me (heating and cooling) they did so in such a way that even I could understand and feel confident in the deciding which path to take. They presented a variety of options and put me in control of how we would proceed. Great suggestions. Great assessment. Great customer service. Looking forward to our updates.

  • Review 12 (2024-08-23 - Rating: 5)

    Fox is prompt and super responsive. I am thrilled with the results of a whole house water filtration install. Nice job, Ron! Come back anytime. Great service. Kind, capable, and competent.

  • Review 13 (2025-01-03 - Rating: 5)

    Jeff Martin went above and beyond to help us in our hour of need. Thought my refrigerator had died but it was the outlet. Jeff did all the necessary electrical repairs quickly and is very knowledgeable. He offered suggestions for the near future to tackle. I couldnt be there in person but he kept me in the loop and charmed my mother at the same time lol. Friendly and efficient, I recommend Jeff and Fox Service. (They replaced my HVAC in 2023 and did a great job then too).

  • Review 14 (2024-12-18 - Rating: 5)

    John was so great and really cared about figuring out the root of our problem!! He thoroughly explained everything to me and helped me communicate it to my landlord. This experience has been my first time having to call out an electrician company to my hair salon and he made it super easy and seems very skilled in his profession!! Thank you so much John!

  • Review 15 (2024-12-10 - Rating: 5)

    Javier Basilio and Ben Marine did an excellent job installing my A/C unit.They both deserve a lunch and a day off with full pay.

  • Review 16 (2024-09-19 - Rating: 5)

    Ronnie from Fox Service Company did an excellent job during our recent plumbing inspection. He was knowledgeable and professional, quickly identifying that our water pressure was too high. Not only did he explain the issue clearly, but he was also able to install a pressure reducing valve the same day, which was a huge relief! Ronnie worked efficiently, and on top of that, he was super friendly to our dog, which is always a bonus.

  • Review 17 (2024-09-04 - Rating: 5)

    Ronnie Garrett did an excellent job with installing the plumbing project. Very efficient and professional.

  • Review 18 (2025-01-09 - Rating: 5)

    Our experience with Brandon and his assistant went very well. They were knowledgeable, efficient and thorough with the installation of the new unit. They were careful to go over the details of the new unit and new thermostat. Overall a good experience.

  • Review 19 (2025-01-02 - Rating: 5)

    John was great! Very knowledgeable and hard working. He stayed and made sure I was happy with all his work and he left his work space clean and orderly. Great guy!!

  • Review 20 (2024-12-16 - Rating: 5)

    Rafael is a magician. Heā€™s also a great ā€˜serviceā€™ technician. Not only did he successfully complete the work he suggested might be necessary, he didnā€™t break anything, he didnā€™t lose any of the little screws involved, all the explaining the nuance of the highly sophisticated tankless water heater. Our grandsons are looking forward to tonightā€™s hot showers! Thank you, Raphael, I hope Santa Claus brings you that magnetized dish to hold those screws!ā˜˜ļøšŸŽ„ā˜˜ļø

  • Review 21 (2024-11-08 - Rating: 5)

    I hired Fox Service Company to install a security system for me. Christian and his helper did an excellent job of running the wires and installing the cameras. Olin arrived the next day to troubleshoot the system and make sure everything was operating properly. The technicians did an excellent job!

  • Review 22 (2024-09-16 - Rating: 5)

    Fox Service was excellent today when servicing my rentalā€™s AC unit (same day appointment on a Sunday!). My technician Jason Treder communicated with me throughout the process and explained all repairs in great detail. Jason was very professional and even found a way to save me money. My tenant described him as very nice. Truly a great experience!

  • Review 23 (2024-09-28 - Rating: 5)

    Richard from Fox Service Company came out to fix our Nest thermostat on a Saturday morning. He was cheerful, very professional and offered many helpful hints to keep our HVAC system running smoothly. He really went above and beyond. We were so impressed -- and motivated to keep things running smoothly, that we signed up for their maintenance program. Great work!

  • Review 24 (2024-08-13 - Rating: 5)

    I have used Fox Service Company in the past with great results so I called them again for the dripping bathtub spout. I was pleased again.Ronnie Garrett repaired our 41 year old control valve so I got to keep the style I had and wanted. If I need plumbing work in the future I hope hes available.Ronnie is professional, friendly and knowledgeable. His repair was quick, efficient and well done. He kept me informed on what was needed, what was happening and even invited me to watch the repair. Thats confidence. I recommend him highly.Thanks Ronnie.

  • Review 25 (2024-11-21 - Rating: 5)

    Shawn came out after 5 to help unclog a drain that had backed up into my kitchen. He was very kind, professional and thorough. He did 3 tests to make sure everything was working before he left. I highly recommend Fox for any emergency plumbing needs.

  • Review 26 (2024-12-13 - Rating: 5)

    I had 2 System Malfunction notices on my thermostat (3 days apart) with a note to call Fox Service. It was diagnosed and repaired immediately by Ramiro Espinoza. He explained what parts needed replacement and why. The service he provided was excellent and swift. I am completely satisfied with the repair he provided.

  • Review 27 (2024-09-07 - Rating: 5)

    Bryan White came out to help us when our air conditioner stopped working. He looked things over and was really friendly and informative with explaining what was wrong and what needed to be done.Forest Sims and Ben were really helpful and friendly. They helped replace our air conditioner. They explained the issues found and what needed to be done. We ended up also needing an electrician, and Juan Solis came out to help discuss options. He helped us decide the best way to proceed and then worked on the wiring to get our new air conditioner all set up.They provided us a portable ac to use overnight since the process took a couple of days. With 3 kids and several pets, this was so very appreciated.All in all, there were several people involved, and I have no complaints about any of them. Starting with the woman who answered our initial call. I think her name was Angie. Super nice and friendly.And just as important, our new ac works really well.

  • Review 28 (2024-12-20 - Rating: 5)

    Cole and Sergio were very informative, well-mannered and hard working. They made sure every aspect of the system was operating properly before leaving. Thank you Cole and Sergio for taking pride in your work and for keeping us informed throughout the process.

  • Review 29 (2024-11-02 - Rating: 5)

    My AC went out two days before my daughter was arriving today for her wedding next week. Fox came out and assessed the situation yesterday and a new AC system was installed today just in time for her arrival. Team Jose did a great job installing and showing me how to use the new system. I have been a long time customer and now a customer for life! So impressed!

  • Review 30 (2025-01-01 - Rating: 5)

    Ralph was awesome! Came on a holiday to address a plumbing emergency. He was polite and thorough! I highly recommend him!

  • Review 31 (2024-11-30 - Rating: 5)

    He was thorough and made sure we understood how our system was working now & additionally what could happen in the future. We felt he wasnt rushed and that he did a complete inspection. We were very happy with this company and with this service provider as well.

  • Review 32 (2024-09-22 - Rating: 5)

    Ramiro Espinoza is an excellent representative for your organization. He was prompt and courteous throughout the entire service call. He listened carefully to my description of the problem. Ramiro quickly repaired the problem with parts he had on his truck. I was very impressed. I hope he enjoys his lunch. He earned it.

  • Review 33 (2024-09-06 - Rating: 5)

    The company was super fast ! They kept me updated on when they were going to come and they were on time! Greg worked fast on my broken pipe! He even worked in the rain, him and his partner to make sure the job was done ! I greatly appreciated them coming out or else my Family and I would have had no water in the house for a few days !

  • Review 34 (2024-11-25 - Rating: 5)

    Fox Service came to the rescue when I lost water to the house. Ralph came out within 4 hours on a Saturday and got the broken pipe fixed in no time. He was very knowledgeable and answered all my questions. He and his helper left everything in great shape when they finished. I will definitely call Fox again when I need a plumber.

  • Review 35 (2024-11-02 - Rating: 5)

    John Price did an incredible job! He was kind and did a great job explaining everything about the issues we were experiencing with your breaker and dishwasher. He was very knowledgable and his recommendations were great! Highly recommend Fox Service Company and John Price as an electrician.

  • Review 36 (2024-09-11 - Rating: 5)

    First timers with Fox Service Company and we would use the company again. Greg/Alex completed replacement of a home hot water tank and associated supply lines and valves. Scheduling was easy and the techs were punctual, competent, courteous, helpful and patient with my inquiries. One suggestion: consider including hot water flush as a standard step after installing new hot water heaters, to confirm no major sediment blockage downstream in a faucet, and etc. Note to management: please buy the techs a nice lunch considering the price we paid. šŸ™‚

  • Review 37 (2024-12-08 - Rating: 5)

    Ralph was great. Did what he needed to do and asked him to come back for the install of two faucets. He got hold of his manager who said it would cost $785 for each install. Well needless to say I went with my other guy who does it for $190 each. On second thoughtā€¦Iā€™ll do the dog washing station by myself. Not sure we will be using them for our plumbing services again. Thatā€™s robbery to me and I build homes and would never ask for anything like that.

  • Review 38 (2024-10-22 - Rating: 5)

    My experience with Fox Service, was outstanding, he text me to let me when he will be arriving at my home. When he got here, he listen to the issue I was having, then he put tester on the breaker, and show it wasnt working, it took about 10 mins to put the new part in. Power was restore back on the right side of my home. Cost of the part was very reasonable.Thanks again

  • Review 39 (2025-01-01 - Rating: 5)

    Jeff Martin with Fox was GREAT! Super helpful, communicative, and did a fantastic job helping install our Tesla charger and other items that needed fixing.

  • Review 40 (2024-09-12 - Rating: 5)

    I am pleased with the service I received fromFox service company to fix my leaking water heater. Isaiah arrived on the same day, provided a thorough diagnosis, and offered honest recommendations. The work was completed efficiently and in a timely manner. The customer service from Isaiah was top-notch and professional. I am very satisfied with the work and would recommend their services to others.

  • Review 41 (2024-12-23 - Rating: 5)

    Had a last minute issue come up two days before Christmas, fox scheduled an appointment within 24 hours and the issue was taken care of. Jeff Martin showed up and fixed the problem in 30 minutes. Great experience, would recommend!

  • Review 42 (2024-11-30 - Rating: 5)

    I have no idea how many times Ive used Fox Serviceā€”plumbing, electrical, HVAC...all the things. This time, it was a plumbing issue. I was able to schedule an appointment yesterday online for today. Shawn arrived on time, fixed the problem for another he found incidentally, and rode off into the sunset in his Fox van. As usual, I was super happy with the entire experience

  • Review 43 (2024-12-24 - Rating: 5)

    Romario was great, fixed the problem very quickly and was super friendly. Nothing but great stuff to say about our technician. We had been promised service last night and he was very sincerely apologetic on behalf of the company and the other tech who never showed up. Fox may have showed up late but Romario still saved our Polish Christmas and thatā€™s what counts.

  • Review 44 (2024-10-06 - Rating: 5)

    Mr Olin came out and gave us a piece of mind. He is very easy to talk to and knowledgeable. Our electrical panel had been overheating. He showed us all the issues that were wrong with it. We decided to go with the whole new breaker panel. Plus it came with a warranty and we are good for a year on the service. I couldnt be happier and now I can stop worrying. Thank you Olin and fox service company. I highly recommend this company. I would give it 10 Stars if I could.

  • Review 45 (2024-10-15 - Rating: 5)

    Ramiro was excellent, he trouble shot my issue and resolved quickly. He was very knowledgeable, polite and informative! He didnā€™t just replace things, he identified the problem and resolved. Would highly recommend him for service to anyone and eagerly request his assistance in the future.

  • Review 46 (2024-10-08 - Rating: 5)

    Shawn Dunlap did a great job fixing my clogged sink drain! He was professional, thorough, and informative. I had Fox out to our house twice in one week for two different issues and both experiences were fabulous! They are now on speed dial!

  • Review 47 (2024-09-17 - Rating: 5)

    Ronnie from Fox Service company gets an A+ review. I was able to get a next day appointment upon calling about an our plumbing issue. Communication was great and our plumbing issues were repaired without incident. Highly recommend.

  • Review 48 (2024-09-27 - Rating: 5)

    We had fox replace the a/c unit we have had for 14 years. Just had it replaced a couple days ago but so far it is working great. Jose and his coworker ( not good with remembering names but Joses name was on the text with his picture) :) did an excellent job installing the new unit. They both were very friendly and and professional.

  • Review 49 (2024-11-26 - Rating: 5)

    Jeff was friendly, knowledgeable, and efficient, and I enjoyed chatting with him while he worked. He did a great job with the electrical tasks I needed help with, and I would definitely recommend him to a friend.

  • Review 50 (2024-03-19 - Rating: 5)

    Cristian has demonstrated exceptional dedication and diligence in his work. Throughout our interactions, Ive had numerous insightful conversations with him. I strongly recommend considering a raise for him. Despite facing a challenging situation where he was stuck in our house awaiting Oncors arrival for over six hours, Cristian remained committed to providing outstanding service. I am thoroughly impressed by Fox Services excellent customer service and intend to remain a loyal customer. Furthermore, I will enthusiastically recommend this company to all my acquaintances

  • Review 51 (2024-09-23 - Rating: 5)

    Shawn is one of the best plumbers Ive ever worked with. He has a great personality; friendly, polite and respectful. He cleaned up when he was finished. He also showed up very close to his estimated time. I will be asking for him to be the guy to help us with any future needs

  • Review 52 (2024-08-04 - Rating: 5)

    First of all Matt Glass has to be the most positive and energetic person Iā€™ve ever had come across when dealing with a job as big as the one he and Caleb Anderson did on our AC unit. They were both polite, thorough, answered questions we had, early and ready to do their job. Very professional installation from the both of them. Highly recommend.

  • Review 53 (2024-10-08 - Rating: 5)

    Shawn Dunlap did a great job. He called to notify me he was on his way 1/2 before arrival, clearly reviewed the project and price with me. When completed they cleaned up after themselves and had me inspect the job. He was very personable and professional.

  • Review 54 (2024-08-11 - Rating: 5)

    Amazing service!! Jeff Martin made this experience so smooth and incredible. We had electrical issues in the middle of the night with two babies. Jeff was at our home within 20 min or less. He communicated throughout the entire process about what he found and how he fixed everything. Could not have asked for a better electrician and service.

  • Review 55 (2024-12-27 - Rating: 5)

    Romario Lopez was quick, clean, and efficient. This is the second time this year i have needed a plumber and both times i have used Fox because of their professionalism. Thanks.

  • Review 56 (2025-01-06 - Rating: 5)

    Jeff Martin was awesome and very thorough. Fox was recommended to my by a friend and I will pass.that recommendation along. Great company, great service!

  • Review 57 (2024-12-27 - Rating: 5)

    Rafael and Greg were great! They got to the bottom of several of our issues. Rafael provided great next steps and recommendations.

  • Review 58 (2024-09-27 - Rating: 5)

    Adam Sartain ordered the parts we needed for our air conditioner, installed them and got the system working again. Were so happy, since its still pretty hot in Austin during the day. Weve used Fox Service for years and have always had a good experience with them.

  • Review 59 (2024-08-23 - Rating: 5)

    John Price was great. Came out was knowledgeable, friendly, and quick. Got me fixed up right away. Took care to clean as he went, and we had a pretty decent chat as I was working in the same room.

  • Review 60 (2024-07-31 - Rating: 5)

    Did a very big job at my home with three complete HVAC replacements. They were aggressive with their pricing and were able to exceed my expectations. They spent an entire full day at the job. The young men (Juan Perez, Carlos, Caleb + 3 others) came out were kind, respectful, and efficient. Great customer service so far. Highly recommend.

  • Review 61 (2024-12-17 - Rating: 5)

    John Price from Fox Service Company came to address an electrical light switch issue I was having. He was friendly and professional. He quickly addressed the issue and I would definitely hire John and Fox again.

  • Review 62 (2024-10-25 - Rating: 5)

    Enos was great. He was able to diagnose the problem quickly and fix it without a seat. Very knowledgeable and willing to explain what he was doing. Also very friendly! I would absolutely ask to work with him again.

  • Review 63 (2024-11-23 - Rating: 5)

    Singing praises for Isaiah. He arrived at 4:00 to inspect a bad bathroom leak. Thought the fox might have to happen the following week. Instead, he went to Round Rock for a part and worked on the issue until almost 7:00 pm! More importantly, he was clear in explaining the issue and so kind. He absolutely went above and beyond!

  • Review 64 (2024-10-01 - Rating: 5)

    Jeff Martin was great in diagnosing and resolving the problem with my Honeywell Generator. He was knowledgeable, friendly and patient! I would certainly recommend Jeff and will request him if I need to call Fox again.

  • Review 65 (2024-08-06 - Rating: 5)

    Mr. Owen Davies came within 30 minutes of me calling and asked pertinent questions to troubleshoot the issue with my A/C. He was so knowledgeable and kind and went straight to work getting everything up and running within 40 minutes from beginning to end. My A/C was keeping at a constant 92.5 deg F for most of the day and he was able to identify and fix the problem to have the A/C blowing welcomed *cold* air to knock of 2 degrees before he even left the house! He was so easy to talk to and answered all of our questions and chatted with us like old friends. I hope we dont have to see Me. Owen Davies again EXCEPT for maintenance checks as I know he did a bang up job to fix our situation and made us very satisfied customers! If you *ever* have any A/C issues, call the Fox and get Mr. Owen Davies because he ROCKS!

  • Review 66 (2024-07-08 - Rating: 5)

    AZ Sanders arrived at my home on a Sunday at 6:45 pm, and just left. The repair didnā€™t take long & AZ was very professional, respectful & knowledgeable. My place is already cooler, thankfully, since the heat index today was 105. Fox has high prices, but also Always provides Excellent Service (AZ was no exception). Because of this, they are frequently worth the price, that is, if you want the job done on time & correctly.

  • Review 67 (2024-08-27 - Rating: 5)

    Ronnie Garrett was great. We had a clog that I had been unable to get out of the sink. This was complicated by the sink having about three inches of access. This sink also drains the A/C line so it was important to get it fixed.He had to pull the whole sink out to fix things. We had discussed replacing the sink so we decided to do so today. Ronnie drove over to Loweā€™s to pick up a new sink, vanity, and faucet, and then he installed it all for us.Fox can cost a little more but they have alway done an outstanding job for us.

  • Review 68 (2024-08-20 - Rating: 5)

    I had very prompt and professional service with Shawn, who was able to clear my plumbing blockage relatively quickly on a Sunday afternoon. He followed up with me to make sure all was well, and was able to diagnose that part of our problem is build-up in the line, which we can now get taken care of.

  • Review 69 (2024-09-19 - Rating: 5)

    Shawn is definitely worth buying lunch for. Shawn arrived on time, very professional and completed the work very quickly and seamlessly. Shawn communicated with me about the whole process and when completed, he let me know what was done and what additional work will be required in thw near future. All and all Shawn is an amazing technician!

  • Review 70 (2024-10-10 - Rating: 5)

    Fox has some of the best electricians in the game. Jeff Martin however is my MVP. The dude is super chill no matter how many curveballs get thrown at him and is highly knowledgeable in all things residential. Constant can do and happy demeanor even when itā€™s 300 degrees outside, next time you call ask for Jeff Martin to handle your electric needs.

  • Review 71 (2024-06-18 - Rating: 5)

    I recently had the pleasure of working with an outstanding AC repair technician, Tom Carter. Their attention to detail and problem-solving skills were remarkable. Hereā€™s why:1. Attention to Detail: From the moment they arrived, it was evident that this technician took their job seriously. They meticulously inspected every component of my AC system, identifying issues that others might have missed.2. Tenacity and thoroughness: When faced with a particularly stubborn problem, this tech didnā€™t give up. They explored multiple solutions and took ownership to solve my issues to completion. Their determination was commendable.3. Customer-Centric Approach: Throughout the repair process, the technician communicated clearly, explaining each step and providing options. They genuinely cared about my comfort and satisfaction.In summary, Tom Carter exemplified professionalism, expertise, and dedication. If youā€™re looking for someone who wonā€™t rest until your AC is working flawlessly, I wholeheartedly recommend them.

  • Review 72 (2024-08-20 - Rating: 5)

    John Price is amazing! He always provides quick, professional, and quality work. He replaced several ceiling fans throughout our house and moved an electrical outlet for us into our closet. Highly recommend!

  • Review 73 (2024-10-02 - Rating: 5)

    Fox was FABULOUS! They sent Greg P to my house at 10 pm to fix a broken shower valve. He was professional, courteous, quick, helpful and left the space clean! Iā€™d give more stars if they were available! I locked Fox Service in my phone and will definitely call in the future!

  • Review 74 (2024-08-29 - Rating: 5)

    Christian Hernandez was prompt, professional, and informative. He answered my questions and we made a plan for him to make some other improvements when I am ready to make an appointment. I recommend him highly. I want him to be my technician every time. I trust his integrity and knowledge.

  • Review 75 (2024-08-07 - Rating: 5)

    Juan S. does an excellent job. Hes now fixed two issues for me and does so in a very quick manner. Hes personable and knowledgeable and gives great advice about how to keep your electrical issues at bay. Im always happy when I see Juan has been assigned to my case.

  • Review 76 (2024-08-06 - Rating: 5)

    We have relied on this company for years, and they have always been very professional and ethical. Most recently, they sent Robert Fichter to fix our drain lineā€”he was so polite, clean, and quick! Very impressed with his excellent work at such a busy time of year.

  • Review 77 (2024-12-11 - Rating: 5)

    This is another review about the amazing electrician named Enos, from Fox Service Company! We have had him twice before to help fix and improve our house (in terms of electrical things). Friendly, dependable, proactive, hes your man if you need an electrician! Fox Service has always helped us with our AC and electricity, and I think they have done very well with those things for our house.

  • Review 78 (2024-08-29 - Rating: 5)

    Jeff did amazing in fixing our issue for our home. He was quick, sweet, honest, and easy to work with. I would definitely consider relying on Fox again in the future! Thank you Jeff!!

  • Review 79 (2024-11-06 - Rating: 5)

    Antonio Liberal was an amazing tech: knowledgeable, efficient, friendly without being intrusive. And we were the last appointment of the day, he could have been tired and rushing, but he wasnt! Always happy with our Fox techs!

  • Review 80 (2024-11-07 - Rating: 5)

    This was a diagnostic effort. The electrician, Enos, was professional, affable, and efficient. He did not charge for all the time he could have, and he left me with a written summary of his findings that was straightforward and served my needs.

  • Review 81 (2024-09-05 - Rating: 5)

    Eros was fantastic. Prompt, efficient and professional in every way. Explained every step of his inspection and why it was important. One of the best service calls Ive experienced in a very long time!

  • Review 82 (2024-08-22 - Rating: 5)

    We couldnā€™t be happier with the service we received. John was punctual. friendly, knowledgeable, quick, and most importantlyā€¦trustworthy. Fox will be our go to for Electric and HVAC moving forward.

  • Review 83 (2024-08-01 - Rating: 5)

    AZ was great! This was a last minute, add on job at the end of the day. I was so grateful of him adding just one more to the list. AZ diagnosed and fixed the problem quickly and efficiently. Being without AC working correctly in Texas during July is not a good thing! AZ was professional, friendly, and relaxed. He knew exactly what to do, and he saved us money by suggesting the yearly check up instead of the flat rate. Now, I have two more free visits through next August for less than it would have cost for the call today. I highly recommend that you request AZ for your next AC job. Much appreciated!

  • Review 84 (2024-12-10 - Rating: 5)

    Greg installed a Plumbers Way home water softener system and an undersink kitchen faucet filter. He is a good problem solver and a knowledgeable plumber who drills down on the details until everything is done and working correctly. Shares information well.

  • Review 85 (2024-07-05 - Rating: 5)

    Overall a great experience considering the problem of having 2 of 3 bedrooms without power. Olin Torres was the electrician assigned to assist me on the weekend. He arrived as scheduled and immediately began diagnosing. He was attentive to the changes/renovations I informed him that were made to the house that could be a source of the problem. Olin reviewed and made corrections to the installation of new outlets. He explained the issue and corrected it. This however was not the source of the outage. He then began to systematically work his way through the problem area until he found the problem. Again he explained the issue and corrected it.After all this work Olin found 1 loose wire in the circuit that was the source of our issue. Olins great customer service and knowledge made this a great experience using Fox Service Company. If all your employees are as great as Olin was, I will use your services anytime I need something repaired.

  • Review 86 (2024-08-13 - Rating: 5)

    We were very pleased with Foxā€™s service. They were able to send a tech out on a Sunday to repair our air conditioner. Ramiro Espinosa was great! Please buy him lunch!

  • Review 87 (2024-11-05 - Rating: 5)

    Shawn and his assistant did a great job. We experienced no problems. Great work ethic and on time. Thank you Shawn. The Leifestes

  • Review 88 (2024-07-05 - Rating: 5)

    My tech, Tom Carter, was great. Came out within 30 mins of me making the appointment, diagnosed fast, and ran through my options with me. He didnt have the part in the truck that night but he went in to his shift early the next day to pick it up and install it first thing for me. Super nice guy and he knows what hes doing. Highly recommend for A/C repairs.

  • Review 89 (2024-08-19 - Rating: 5)

    Jim Price did a great job troubleshooting my electrical problem, gave me a diagnosis and possible future options, and got power back to all affected areas. Very professional and personable (two qualities that dont always go together).

  • Review 90 (2024-10-14 - Rating: 5)

    Greg was prompt, communicative, efficient, and friendly. I have not yet seen the long-term results of his work, but so far it looks like he did a great job. Please buy him lunch for a week.

  • Review 91 (2024-06-29 - Rating: 5)

    Fox/Precision are a very reputable company with techs who are knowledgeable, professional & very thorough. Iā€™ve used them for all my HVAC and plumbing issues. I have a yearly maintenance contract with them and have never been disappointed with their services. Shawn Dunlap & Brandon came to look at a water pressure issue & to flush my water heater. They were very customer-centric, explained how to address the issue, were transparent with the work conducted, friendly & provided information on preventative maintenance. They cleaned up the area that was worked on, many times other providers arenā€™t as conscientious about the mess left behind, however from my experience every Fox/Precision tech goes the extra mile. Shawn & Brandon provided the exceptional service that Fox/Precision is known for. I highly recommend this company.

  • Review 92 (2024-12-11 - Rating: 5)

    Greg was professional and even called to see if he could come earlier! Overall, Fox is always super dependable to get the job done and has provided excellent technicians every time I have used them.

  • Review 93 (2024-09-12 - Rating: 5)

    Owen Davies earned my repeat business for life for being honest and knowledgeable. I just got laid off from my job and of course my AC went out the next day. I used to work in AC myself and I know that AC repair can be costly. Owen proposed a couple of options for my budget and it all worked out. He restored my faith that there are still hard working, honest people out there willing to help.

  • Review 94 (2024-12-02 - Rating: 5)

    Isaiah did a great job. He really had to work hard to find the clog in our pipes. We really appreciate his diligence.

  • Review 95 (2024-07-20 - Rating: 5)

    Glass, George & Victor did an amazing AC install job. They showed up first thing, were very nice & had great attitudes. The work was finished & all explained in a sufficient time.Thank you Fox, keep hiring people like these 3 gentleman & delivering exceptional service & well be customers for life!

  • Review 96 (2024-08-02 - Rating: 5)

    Had my A/C go out at 4:45pm and so thankful Robert Ficher arrived at 6:45pm to get it back up and running. Obviously an experienced technician, diagnosed the problem and adjusted some wires and got the internal blower going. He had a busy day with the 100 degree heat coming back but Iā€™m so thankful he took care of us. And he has the coolest hair!

  • Review 97 (2024-06-28 - Rating: 5)

    Juan Solis came out and did a great job. We have had issues with other companies canceling/rescheduling on us last minute, but we ALWAYS have a great experience with Fox Service. Maybe not the cheapest, but still readonable, and the quality of their work is top notch. Well worth it to have someone come out on time and get the job done right the first time. Fox has been my go to company for electrical work on our last 3 jobs. As building manager, I gladly refer to these guys to other managers in our complex.

  • Review 98 (2024-12-13 - Rating: 5)

    Weve used Fox for a variety of jobs over the 20 plus years weve lived in the 1965 Ranch-style house. Today, Jeff replaced two outside porch lights that had begun to look dingy and werent as functional as they were 20 years ago. He also modified a ceiling fan light combo by taking out the remote brain on the main unit, saving us buying a new fan ( now instead of the remote we can just use the pull chains to adjust the lighr and fan). He called when an earlier job finished sooner, came right over when he learned we were free, gave us a reasonable estimate and finished all three projects in less than two hours. He also swept up after himself and put the packaging from the outside units in the trash and recycling. We will call on Fox agsin and definitely ask for Jeff.

  • Review 99 (2025-01-01 - Rating: 5)

    Rosario Lopez did a great job. Very friendly, explained everything. Would be happy to have him come back and do more work.

  • Review 100 (2024-10-31 - Rating: 5)

    Thankful that Fox was able to send a tech late in the evening to troubleshoot my issue, after replacing the thermostat, AZ came out again the next evening to see what else could be wrong. He was able to find the next issue and got my AC running again. Thanks AZ and Fox!

  • Review 101 (2024-10-08 - Rating: 5)

    Great guys and a job well done. I called them in the morning to fix my dead HVAC and he fixed it in a hour. I did ignore the HVAC maintenance for over 3 years.I thank the company for completing the job quickly.

  • Review 102 (2024-08-09 - Rating: 5)

    Quick to respond! Robert F came out same day, only a handful of hours after I called about needing AC service. He was nice & explained everything well. Found the issue and fixed it on the spot. Will use Austinā€™s Fox Service Company in the future.

  • Review 103 (2024-08-25 - Rating: 5)

    Jeff Martin was amazing. Super skilled Very polite and conscious with our home. His service was quick and detailed. Would definitely recommend and will use for future needs

  • Review 104 (2024-10-19 - Rating: 5)

    Ralph Granadaā€™s was very personable and very professional in accessing and repairing our plumbing problem. We would definitely use him again

  • Review 105 (2024-08-20 - Rating: 5)

    Great NE Austin local HVAC. We texted a service number last night and they showed up between 10am this morning. Eric S was really kind and patient, it only took about 45 minutes for him to fix the issue and make maintenance recommendations. We were only charged the $49 service fee. Recommend

  • Review 106 (2024-07-29 - Rating: 5)

    Owen did a great job troubleshooting the wiring issues leading out to our AC condenser. Great service and got it up & running quickly. Also provided lots of advice for potential future work.

  • Review 107 (2024-08-03 - Rating: 5)

    Service call was $200.00. Navien warranty on three-year old 240A only covers the part for which I will pay, an additional $735.00 for installation (whew!). Thats a lot of money for my budget and that is NOT Gregā€™s fault.As for Greg Paredes, for whom this review is written, I could not have been more blessed. He is timely, professional, and thorough. Professionals like this man donā€™t show up at our doors very often. Our family and Fox Services are indeed fortunate to receive technical services rendered by Mr. Paredes.

  • Review 108 (2024-10-22 - Rating: 5)

    Jeff Martin did an excellent job installing our new light fixture above our dining room table. He was on time, professional and very service oriented.

  • Review 109 (2024-08-28 - Rating: 5)

    Basillio Zuniga and his crew (I didnā€™t catch all of their names but I think another one was Caleb) were awesome and worked hard all day to get my air conditioner in running order. They worked hard, kept me informed, and were always polite. It is hot in the attic, but they always had great attitudes. Iā€™m very happy with Basillio and his crew.

  • Review 110 (2024-10-15 - Rating: 5)

    Ramiro & John were informative and quick to help figure out what was going on with the ac. They offered different solutions and quotes without being pushy. I appreciated their willingness to help very much.

  • Review 111 (2024-12-17 - Rating: 5)

    I had a problem with my a/c and Forest Sims came over the same evening I called. He quickly diagnosed the issue and fixed it in a very short time. He also changed the filters for me. Everything is up and running. I highly recommend Fox/ Precision HVAC .

  • Review 112 (2024-10-16 - Rating: 4)

    Michael from Fox Service came ti our home to service our (2) HVAC units, Michael was friendly, knowledgeable, polite & courteous. He explained the repairs needed to our unit and replaced the part quickly. Would recommend Fox Service Co for your HVAC work.

  • Review 113 (2024-07-15 - Rating: 5)

    I received a same day appointment. Technician had the part I needed on his truck. This may not always be the case but it was for me today. I am very pleased with this company. The technician Christian Hernandez was very professional and knowledgeable. I would definitely recommend him and this company.

  • Review 114 (2024-07-19 - Rating: 5)

    Just had a full re-plumb job done by Shawn Dunlap of Fox Service (and his assistant, Brandon), and I honestly cant say enough good things about him and his work! He shows up when he says he will, is very professional and polite, has terrific attention to detail, and always seems willing to go the extra mile. This was a five-day project, and often its not comfortable to have strangers in and out of your house for that length of time, (particularly during periods of having no water!) but his easy-going manner and strong commitment to a job well done made it so much easier. His work ethic, dedication to customer service, ability to re-assess a situation and think outside the box, people skills, and plumbing skills are highly commendable!

  • Review 115 (2024-12-07 - Rating: 5)

    Richard Santellan was very informed and knew the problem within 20 seconds.Fixed my issue and am looking forward to continuing to use them for all my HVAC needs.

  • Review 116 (2024-10-30 - Rating: 5)

    Juan S from Fox Electrical was very helpful and knowledgeable and efficient. He got our switch installed and helped us figure out how a surge protector for the whole house could be installed.

  • Review 117 (2023-04-14 - Rating: 5)

    We called several companies to give us a quote on duct replacement. Everyone else either didnā€™t show up or charged to give a quote or said they couldnā€™t reach some of our ductwork/vents and would have to replace what they could reach. FOX showed up on time, didnā€™t charge for the quote, and said they could reach and replace all ducts and vents.Their employee, Angel, is an expert in this field. He took before and after pictures to assure us that he completed the job, he answered all of our questions, assured us he wouldnā€™t leave any old ductwork behind, and went above and beyond to do the job to the highest standard with the least amount of inconvenience to us. He completed the job quickly, efficiently, and with the best quality. I would recommend Angel with FOX Service 100%. He was amazing! Thank you Angel.

  • Review 118 (2024-06-25 - Rating: 5)

    John Price was our electrician. He was professional, pleasant, informative, and competent. We needed some DIY electrical projects from previous owners upgraded to safety standards and he also installed a light fixture for us. He suggested economical solutions to the creative electrical installation of our predecessors and was helpful in assessing non-electrical issues caused by bad contractors as well. I want John Price back every time we need electrical work done.

  • Review 119 (2024-10-10 - Rating: 5)

    Olin not only did the job, he also patiently explained it, gave me some maintenance tips, and warned me about common problems with my older equipment and the costs associated with them. Will definitely call him again next time!

  • Review 120 (2024-11-08 - Rating: 5)

    John P. was pleasant, courteous, punctual and professional. Definitely worth buying lunch for! Based on my experience with Fox and John, Id definitely recommend working with these guys.

  • Review 121 (2024-10-01 - Rating: 5)

    Shawn and his partner were polite, friendly, attentive and fast with their work. They even cleaned up after their work. Very patient with us. Money well spent.

  • Review 122 (2024-12-10 - Rating: 5)

    Pro active service appointment; Robert was very informative and helpful in assisting me in ensuring both my ACs are running great for the hot Texas heat.Follow up- I had to have a new unit installed and Juan was great! Communicative and on time, great service.

  • Review 123 (2024-12-05 - Rating: 5)

    Quality service from Wayland. He is very knowledgeable, friendly, and answered all my questions. Would be happy if he returned for spring visit.

  • Review 124 (2024-09-15 - Rating: 5)

    Shawn was excellent. He was perfectly on time. Worked quickly. Was polite and professional. Best Plumber Iā€™ve had in Austin.

  • Review 125 (2024-08-26 - Rating: 5)

    Great install, very knowledgeable and left no mess. Both Glass and Caleb were very efficient and kind and explained everything well. We appreciate them both very much.

  • Review 126 (2024-08-28 - Rating: 5)

    Ronnie did an amazing job! He was professional, patient with my grandmother and managed to replace some tough old pipes. Everything looks and works great!

  • Review 127 (2024-08-15 - Rating: 5)

    Definitely buy lunch for him and his co-worker technician who came to install new AC :-) Aircon is working well and making the house nice and cool. They cleaned up nicely and removed all the old equipment. Thanks!

  • Review 128 (2024-07-20 - Rating: 5)

    Ramiro Espinoza was very professional and helpful. Got my thermostat replaced and walked me through the set up. Nice to have A/C again on this warm July evening.Thanks, Fox/Precisionā€¦.. and Ramiro!!

  • Review 129 (2024-09-25 - Rating: 5)

    Enos did a five-star job even though he was unable to fix our problem. After Fox dispatched a second tech, Enos hung around for an hour, just waiting to confer with him. And although the timing didnā€™t work out on that, he called the tech on the way to his next job to fill him in. Excellent service.

  • Review 130 (2024-08-14 - Rating: 5)

    Owen did a thorough job checking my A/C system and explaining the operation of the components. Above all, he found the coil leak! And explained all the financial repercussions.Then much later ( not his fault), he did a great job getting my new evaporator coil installed ( after removing part of the attic egress stairway) in an extremely hot attic and troubleshooting the entire system.

  • Review 131 (2024-10-04 - Rating: 5)

    Isaiah replaced 2 toilets today. He found an issue with one of the toilet connections that had been there from the beginning. We are so happy that he fixed everything. šŸ’•

  • Review 132 (2024-07-25 - Rating: 5)

    Obi is probably the best technician Fox has. He communicates the issue in such a way that you feel as if you were the one doing the repair. He tells it like it is, and he is just a solid guy at his core. Thanks again Obi, for the many repairs and many returned trips.

  • Review 133 (2024-07-14 - Rating: 5)

    We had a full ac replacement scheduled today and to be honest I was dreading it, I thought it would take the whole day and I was worried about how I would navigate feeding and bathroom breaks for my animals with workers here.Turns out, I didnt need to worry at all because they sent their best people! Glass and George were some of the most professional and courteous servicemen Ive ever met. The first thing they did was lay tarp from the entrance of my home all the way up the stairs right to the ac unit itself, I appreciated that so much. Before I knew it (under 4 hours) they had the new ac unit set up and the house never went above 75 degrees!It is such a relief to have this issue finally fixed and I cant thank yall enough for making the process so seamless, its rarer than youd think!

  • Review 134 (2024-08-22 - Rating: 5)

    At the end of the day our AC went out and Fox was able to get us in the same day on one of the hottest days! Robert was the technician and he did a great job and fixed our AC quickly, super happy with our experience!

  • Review 135 (2024-11-06 - Rating: 5)

    Cole was a pleasure to have in my house. He has a very pleasant personality and demonstrated an excellent. knowledge of HVAC majntenence and repair.

  • Review 136 (2024-09-04 - Rating: 5)

    Wayland was great. He kept me informed at each step of the process, came up with the most economical solution, and just did an overall great job. Could not recommend more highly.

  • Review 137 (2024-12-04 - Rating: 5)

    Manuel came out with his helper and quickl/efficiently installed the new and complete hvac system. Manuel also took the time show me the completed work and instructed me on system operation and filter replacement. Manuel is very courteous and answered all.my questions.

  • Review 138 (2024-11-21 - Rating: 5)

    AZ Sanders showed up promptly for an evening service call after a power outage jazzed up our device connection. Couldnā€™t have gone any better, and we were up and running within 30 mins.

  • Review 139 (2024-06-27 - Rating: 5)

    I was shocked to hear Precision Air was bought by Fox - Iā€™ve been a long time customer with them and they always did me right. Well, Fox is just as amazing! It was time for my ac tune up and Antonio Liberal was great. Super friendly, explained everything and cleaned up after himself. Great service!

  • Review 140 (2024-09-22 - Rating: 5)

    Robert was straight forward, took the time to teach me about the issues of my unit, and additional knowledge. On top of that. He is very fair with the recommendation and was expeditious about it.

  • Review 141 (2024-12-27 - Rating: 5)

    Tom and the crew were extremely friendly, explained the issues thoroughly and answered all of my questions.

  • Review 142 (2024-06-14 - Rating: 5)

    Jeff did an outstanding job organizing and updating all the electrical for our AC unit. He was incredibly fast and explained everything in great detail. Additionally, his pleasant demeanor made the whole experience very positive. Highly recommend his electrical services!

  • Review 143 (2024-11-05 - Rating: 5)

    I called Fox/Ronnie to investigate a water leak identified by our water meter. Ronnie arrived on time, investigated a rather complex problem and worked with me on a solution. He kept me informed along the way and was a pleasure to work with.

  • Review 144 (2025-01-02 - Rating: 5)

    John Price is a great electrician and super helpful with all of our projects.

  • Review 145 (2024-08-27 - Rating: 5)

    Isaiah Villela did a great job for us when our garbage disposal broke. He got it replaced the same day and left the kitchen spotless.Ralph Granados and another serviceman were here on June 24 to assess a toilet leak. They were polite and thorough. Much to our surprise, they called within minutes of scheduling the appointment and arrived quickly. The toilet was completely rebuilt and done in less than an hour. Water is too expensive and valuable to waste here in Texas. Thank you!Sam Efe came on June 13 to do maintenance and examine one unit with a problem. We have 2 units. Sam was patient and thorough. He explained the issues to us, and well be getting the repairs done through Fox too.John Price answered a service call for an electrical problem when our bathroom lights went out, but the outlet and breakers were fine. We needed a new switch and for mobility reasons, the other bathroom is difficult for me to use. Of course, it went out on a weekend too. John was on time, professional, answered my husbands questions, and took time to get us set up for additional work we need to have done. Thank you!

  • Review 146 (2024-09-30 - Rating: 5)

    Richard Santellan was friendly and informative and did a great job working on my AC. Fox is always on time to appointments and they give 30 min notice too!

  • Review 147 (2024-08-20 - Rating: 5)

    They were able to diagnose the problem, and fix it within a couple hours at night on a weekday. Ramiro also elaborated on maintenance plans he could include as well. Overall great service. Thanks Ramiro!

  • Review 148 (2024-07-07 - Rating: 5)

    Shawn did a great job getting our kitchen sink unclogged. He made sure to keep us up to date with everything he was doing, made sure to keep the area clean, and overall did a great job. He is very knowledgeable and professional.

  • Review 149 (2024-12-29 - Rating: 5)

    Antonio was prompt, courteous, explained the issue, and did his best to discover what was still under warranty.

  • Review 150 (2024-07-19 - Rating: 5)

    Juan Perez and his team from Fox Service company removed my 20 year old hvac unit and installed a new one. These gentleman were amazing!!! I canā€™t say enough great things about this company. From the estimators to the installers everything was top notch! Jason Treder is also excellent . He even sent me a portable AC unit until my new hvac could be installed. Everyone that works here is extemely professional and very thorough. Juan and his crew came on time and worked pretty much all day. They cleaned up and hauled everything away and trained me on how to use and care for my new hvac system. I am so glad I chose this company. If youā€™re having hvac issues look no further than Fox Service. I highly recommend. Thank you so much for everything!

  • Review 151 (2024-05-27 - Rating: 5)

    Fox Service Company was very professional to work with. Our AC went down and they were able to come the next morning to fix it. We got a text confirming our appointment. We also received a text from the technician letting us know when they were on the way. Michael Church was our technician and he was professional, friendly, and helpful. He fixed our AC so he became our Hero as well.

  • Review 152 (2024-11-05 - Rating: 5)

    Tom, Joseph and the third person (cant remember his name) were all great, as I expected from being a previous Fox customer since 2010 at 2 previous homes.

  • Review 153 (2024-08-15 - Rating: 5)

    Michael Church was on-time, professional, knew what to do and did it! He was also friendly and knowledgeable. Would be happy to have him service the equipment again, if necessary.

  • Review 154 (2024-07-08 - Rating: 5)

    Owen was great! He called before arriving (as promised) and asked more questions about the AC problem. He was able to diagnose the problem correctly and have the tools and equipment with him. Owen was very polite and he listened well when we asked questions and made suggestions. He was very professional and knew exactly what he was doing. If I could, I would request him anytime I need service. Please buy him lunch! Thank you to the whole team who works on (holiday) weekends!

  • Review 155 (2024-08-01 - Rating: 4)

    AC stopped blowing and house was very hot. Called Fox and technician came out that day (AZ Sanders). He quickly diagnosed the problem to a fan blower motor and was able to replace that day. The work was done quickly and we are cold again.

  • Review 156 (2024-08-16 - Rating: 5)

    Tom Carter did a great job repairing our AC unit. He explained the problem and told us about the Home Comfort Club which has lots of benefits and saved us money. Would highly recommend!!

  • Review 157 (2024-07-19 - Rating: 5)

    John Price did an excellent job replacing 2 GFCI outlets that had failed. He was prompt, courteous, and took the time to explain the circuits in our kitchen. Thank you John and Fox Service

  • Review 158 (2024-12-20 - Rating: 5)

    Jeff went above and beyond to get our power back on. On a cold night. He sat outside for 5 hours waiting on someone from the city to show up. I hope his supervisor sees what he did for my elderly father. I canā€™t thank him enough in this crazy holiday season.

  • Review 159 (2024-09-19 - Rating: 5)

    Our technician, AZ, was very thorough and fixed our issue with our Google Nest thermostat. Flushed our drainage to ensure no issues would occur. Great experience.

  • Review 160 (2024-10-14 - Rating: 5)

    Rafael and his coworker were very courteous, professional, and attentive. Thank you so much for their excellent service. Please buy them lunch!

  • Review 161 (2024-08-01 - Rating: 5)

    Our tech was Tom Carter. Very fast service. Knowledgeable technician. Good price.

  • Review 162 (2024-08-14 - Rating: 5)

    Clients of the Fox Services Company,The two men that serviced our AC/H unit and system inside and outside plus Issaiah Villela--the FOX Plumber (that managed to come and help us on the same day) who fixed the sink in our upstairs bathroom all of them did a really great job!We are on board with Fox Service Company for another year of great service.Sincerely,CS CruzCurrently living in the Allandale Neighborhoodin Austin, Texas in August 2024

  • Review 163 (2024-12-14 - Rating: 5)

    Christian Hernandez from Fox was excellent. He showed up early, quickly identified the problem, and fixed it in under 30 minutes. A great experience.

  • Review 164 (2024-08-11 - Rating: 5)

    Jeff Martin did an amazing job and was extremely helpful and thorough. I canā€™t thank him enough for his expertise and professionalism. Please support Jeff with free lunch as he is very deserving. Thank you

  • Review 165 (2024-06-24 - Rating: 5)

    Adam from Fox Service was dispatched to assist with a leak within my AC Unit. He arrived earlier than planned. He was professional, courteous and patient in answering all my questions. He provided thorough explanation of all issues and cost options. It is great he is rewarded for doing a much appreciated late call job on a Sunday.

  • Review 166 (2024-09-28 - Rating: 5)

    First experience with Fox was great. AZ Sanders was the tech. He was very thoughtful, patient, and thorough. Looking forward to working with fox again.

  • Review 167 (2024-07-15 - Rating: 5)

    Mike arrived promptly, exactly as promised. He seemed diligent in his efforts (bi-annual maintenance.) We feel well served by Fox service and by Mike Miller.

  • Review 168 (2024-06-28 - Rating: 5)

    I am very impressed with the Fox Service Co HVAC team. They came to my home the same day I called panicking about a leak causing a stain on my ceiling. The AC unit itself was fine but they stuck with me and kept looking until they discovered an issue with the ductwork where ducts that were touching each other were creating condensation and dripping onto the ceiling. That was the weirdest situation and I doubt anyone else would have found it. AND, they only charged me the standard service call. Previous times I have called them for other services they have treated me well and charged me very fair prices. They often show up early, but have never been late so far. They text and keep me posted on the technicianā€™s status. Very professional, trustworthy, and fairly priced. I will definitely call Fox first the next time I have a problem. I highly recommend this company.

  • Review 169 (2024-06-05 - Rating: 5)

    I called Fox after buying a new house and having some unknown plumbing issues show up on the inspection report. Isaiah went above and beyond to figure out what the issue was and to fix it the same day, which wasnt easy. He kept finding more and more issues but did a great job keeping me updated about his progress.

  • Review 170 (2024-07-22 - Rating: 5)

    These guys are great. Had an issue with the tech not showing but Tim called personally and made it right. Jeff came and went above and beyond to fix our issue and also helped out with another small issue while here. Request Jeff! Will definitely be using them again. Thanks guys!

  • Review 171 (2024-09-14 - Rating: 5)

    Michael Church did a great job taking care of my AC issue. He kept me informed along the way. You definitely owe him lunch!

  • Review 172 (2024-12-12 - Rating: 5)

    Always great people to do business withā€¦two different technicians at my house recentlyā€¦both were polite, knowledgeable, and answered all my questions clearly.Definitely, Foxā€¦buy them lunch!

  • Review 173 (2024-12-16 - Rating: 5)

    Olin was wonderful...checked everything out before moving forward-- helped me to understand the problem and easily convinced me to join/renew my club membership

  • Review 174 (2024-08-15 - Rating: 5)

    Iā€™ve always had a great experience with their technicians (recently, Adam). They always seem straightforward and honest. Most importantly, theyā€™re knowledgeable even with tricky units like mine.

  • Review 175 (2025-01-03 - Rating: 5)

    Jeff was punctual and very friendly. He knew what he was doing, solved our problem and fixed it all in a timely manner.

  • Review 176 (2024-08-30 - Rating: 5)

    Fox Service Co was able to come out on a Sunday. Isaiah Villela is polite, professional and explains the issue well. We couldnā€™t get the work completed on Sunday but look forward to having them complete the work

  • Review 177 (2024-08-12 - Rating: 5)

    My experience with FOX, Forest Sims, and Louis Jimenez was more than exceptional. Everyone was great to work with, communicative, timely, and I feel that they have earned my business. Thank yall so much!!

  • Review 178 (2024-07-21 - Rating: 5)

    We called Fox today because my 93yr old mothers AC wasnt running and the thermostat was blank. Temp inside was up to 91 degrees. They set us up an appt. right away and Romero called to confirm. He was great!! Very courteous, knowledgeable and polite. Got us back cooling within 30 mins. Highly recommend. Thank you Fox.

  • Review 179 (2024-12-31 - Rating: 5)

    Awesome service with these guys, AZ Sanders was well experienced and communicated well every step of the way!

  • Review 180 (2024-06-18 - Rating: 5)

    Enos Hwang provided great customer service this morning. He was thorough in explaining my options and formulating a plan to address some electrical issues in my new home. I would definitely recommend Enos and Fox Service to others needing electrical work done.Edit: Enos returned for a follow-up appointment today and I cant say enough good things. Communication and follow through was excellent and Im still very happy with the service I received.

  • Review 181 (2024-11-06 - Rating: 5)

    Jeff Martin did a great job with my Generac. I would recommend Fox and Jeff for all your generator needs.

  • Review 182 (2024-07-30 - Rating: 5)

    Awesome experience. Eric was a very knew it all type of employee with great person to person skills. Highly suggest! Found my new go to for HVAC service.

  • Review 183 (2024-08-10 - Rating: 5)

    Technician Eric Suarez explained everything using his laptop to show results of the system. After he add Freon . He showed me the results again using his laptop. Technician was friendly and listen to my concerns about the unit. I felt very confident with the professionalism he displayed that the work was complete accurately.

  • Review 184 (2024-08-04 - Rating: 5)

    The technician Adam that came out was very kind he was very polite. He explained all the different options we had. Overall it was a great experience. From my experience I would recommend this company to my friends

  • Review 185 (2024-06-28 - Rating: 5)

    Eric S. Was absolutely wonderful. He was on time, efficient and had our unit working in a matter of minutes. He was informative and explained everything where I could understand it. I definitely recommend Fox and ask for ERIC! Two thumbs šŸ‘šŸ¾šŸ‘šŸ¾ up..

  • Review 186 (2024-11-20 - Rating: 5)

    Shawn D. gave up part of his Tuesday evening to go deal with a broken water heater. He handled a temporary fix in record time and a new water heater will be installed in a few days. Thank you very much, Shawn!

  • Review 187 (2024-10-22 - Rating: 5)

    Fox Electrician, Enos Hwang came to fix some of our ceiling light fixtures today. He was on time and helpful. Great job. Thank you

  • Review 188 (2024-06-12 - Rating: 5)

    The entire experience was a good one. I had a problem with a breaker tripping. I booked an appointment with Fox for the day after. It was confirmed right away.The day of, I got a reminder as well as a notification that the electrician was on his way and I could track his progress.He showed up a few minutes before the scheduled time.Enos was polite, respectful, professional, knowledgeable, and all around a pleasure to work with. He diagnosed and repaired the problem in very short order.I have used Fox before which is why I went back to them. I will request Enos for any future needs without hesitation.Fox is a model that all service companies could use to strive to be as good.

  • Review 189 (2024-12-12 - Rating: 5)

    I was very pleased. The problem was identified and told very clearly that this was the problem. I am very very happy!!! It is also good to know that you have a very good electrical department. Merry Christmas.

  • Review 190 (2024-09-28 - Rating: 5)

    Jeff was pleasure to work with. He is helpful, personable and clearly knowledgeable. Will definitely call him again when I need electrical work in the future.

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