Elite Air Conditioning and Plumbing

Photo of Elite Air Conditioning and Plumbing

Located in Austin, Texas

Address: 7101 Burleson Rd, Austin, TX 78744, United States

Phone: +1 512-637-4237

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Appliance parts supplier
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Air conditioning repair service

Photos

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Had a serious but odd issue with our HVAC that made the upstairs very uncomfortable. Calvin from Elite came over and was extremely thorough, and an excellent problem solver. Got the issue fixed, home is comfortable, and the invoice was less than estimated. Thank you!!!

  • Review 2 (2024-11-10 - Rating: 5)

    I cant thank Elite enough for coming out on several occasions, including yesterday, to repair some issues we were having in my bosss home. Ive met with Leonard as well as Calvin, whove been extremely knowledgeable as well as professional, explained in detail what the process was, and best of all: FIXED THE ISSUES! I highly recommend Elite for all your HVAC issues! Thank you, Leonard & Calvin, and well as Jessica in the office!!

  • Review 3 (2024-09-25 - Rating: 5)

    Elite has helped us many times in the past by safely and smoothly installing new appliances in our old home. Today Tolmage went above and beyond to upgrade our gas line and install a new oven! So thankful for his attention to detail and safety awareness throughout the process

  • Review 4 (2024-12-14 - Rating: 5)

    I use Elite Air Conditioning for regular maintenance at our business. They are a solid and talented team that always shows an extraordinary attention to detail. It’s a pleasure to have them as a reliable partner.I want to add an update … coldest day in December our HVAC stopped… Evan was out first thing in the morning and found a wire had broken to the thermostat. Thanks Evan for quick support to our business!

  • Review 5 (2024-07-25 - Rating: 5)

    Just started using Elite and they have been great to work with on both HVAC and the plumbing side. We tried the other companies and have gotten $800 differences in quote for repairs when it only required a quick fix. Elite has been honest and fair and I highly recommend giving them a shot.

  • Review 6 (2024-08-08 - Rating: 5)

    Elite is great! My A/C went out one very hot evening, I called them right away, and they had someone here first thing the next morning. The technician was very knowledgeable, explained things well, and had it fixed in about an hour. I was very satisfied and highly recommend.

  • Review 7 (2024-11-09 - Rating: 4)

    Damon was very cordial, professional and engaging. From start to finish even setting up the appointment, I was bery pretty pleased. Thank you for your service. I will definitely keep you in mind and recommend your business to others.

  • Review 8 (2024-08-02 - Rating: 5)

    Appreciate Robert for the work he did for us last week! It was in the high 90’s and he was there in the blink of an eye to help get our AC back running. He had such a great attitude and gave us the best advice when using and maintaining the life of our AC.

  • Review 9 (2024-09-24 - Rating: 5)

    I can’t say enough good things about Calvin at Elite. So grateful he was able to help us with our leaking AC. He was kind, knowledgable, and worked with us to find the most cost efficient solution to our problem. When we need to replace our unit we’ll definitely be calling Elite again. Thanks Calvin, you’re amazing!

  • Review 10 (2024-09-08 - Rating: 5)

    I do not always take the time to review on google after servicesbut Calvin from Elite HVAC in Austin saved me last night - it warrants a 5 super star review.I had just returned from a 3 month international trip on September 6th my AC was not working and my house was HOT. I called a list of people at 5:30 pm looking for someone to help me in my new home in Austin. ( I never had AC issues living in NYC with window units!)Calvin called and said he could be to me around 8pm - it would be his last job of the day. He arrived friendly and in a good mood ( even on a Friday night after a long week of work ). It was a tricky case but he was dedicated to finding the issue - a pesky wire - brain strain but he did it and was determined to get my AC cool so I could have a good nights sleep. He returned Saturday morning just to make sure all was working and that I was happy. I am impressed at his expertise and customer service. What a great outcome to a Hot situation. Well done Calvin and Elite HVAC Austin. Thank you.

  • Review 11 (2024-07-25 - Rating: 5)

    Elite Air Conditioning replaced an A/C unit for us. Our experience was wonderful. Kyle Bacons expertise, Hermans knowledge, Edwinss installation, and Garys quality control went beyond our expectations. Elite Air Conditioning is an extremely professional, reliable, and affordable company. I strongly recommend them for any Air Conditioning needs.

  • Review 12 (2024-06-20 - Rating: 5)

    Elite AC was an easy decision given they are local owned and supporters of Pets Alive Austin!! Wow was I even more impressed when my tech Robert M showed up for service today. He showed me how my system worked in detail, gave me tips on how to keep my system working in between visits. He serviced it quickly and efficiently. Was amazing with my dog and was friendly to boot. Couldnt recommend more.

  • Review 13 (2024-07-18 - Rating: 5)

    Just got my system under Élite maintenance program. Got scheduled right away and recommendations were very useful to know. Robert was the tech doing the service and his advice was sincere and logical. I mentioned to him that system tends to do a strong sound when it starts and he quickly mentioned that dirty air filter sometimes cause that and long and behold it was the case. He also measured the capacitor and suggested eventual replacement and they are starting to degrade. Better to do it under maintenance rather wait for an emergency call.

  • Review 14 (2024-07-09 - Rating: 5)

    A big thank you to Robert in the HVAC repair department who came out and helped me with my client’s AC system that had been having a bunch of issues. He could have easily told me that the system needed X,Y, and Z and could have charged my clients for a bunch of unnecessary stuff and did not. The culprit was a very dirty air filter and once removed, he checked the rest of the system and all looked good. Thank you for your professionalism, Robert!

  • Review 15 (2024-06-17 - Rating: 5)

    Five stars - highly recommend. We had what had become a recurring issue with our AC. They were able to come earlier than expected which was very appreciated given its summer in Texas and I work from home . Leonard diagnosed the issue quickly, explained it in a way that I was able to understand (helpful), cleaned our equipment to avoid other issues arising, and recommended further solutions to avoid this situation in the future. Excellent service! Happily signed up for their annual maintenance program given the trust established and the great service.

  • Review 16 (2024-10-01 - Rating: 5)

    Daman was awesome last week (Sept 2024) with my projects. He removed and installed new hot water heater. Then, put in a new water & gas lines for new washer/dryer (I never had a washer/dryer, so no connections!). This was major (attic and under house work) and Adreaus and Talmadge joined in the afternoon--all professional and excellent! While under the house, Daman also found my old iron kitchen drain on the ground, deteriorated and had fallen off--draining on the ground! He fixed it, too! They did alot of work and I am really, really pleased!

  • Review 17 (2024-07-03 - Rating: 5)

    I really do appreciate Elite and their work. Their crew (Preston, Nick, Victor) worked incredibly hard to change our duct work. They were responsive to requests for where the intake return could be placed. And, they were very patient. Not the first time we have used Elite, and we will continue to use them. Thanks!

  • Review 18 (2024-08-13 - Rating: 5)

    No one wants to be without AC in Texas, in July. Herman took care of replacing our very complicated HVAC, and recommending an electrician to add the lines for the conversion. His team worked tirelessly in the heat, all day to finish the job. This was the best experience I’ve had in many years in dealing with HVAC systems. I would not hesitate to recommend Herman and his team for your HVAC needs.

  • Review 19 (2024-08-07 - Rating: 5)

    Damon helped us out with a broken hose bib and cement in our shower drain, courtesy of tile installers pouring out left over grout. He did a great job and fixed everything in under 2 hours. A+++

  • Review 20 (2024-05-30 - Rating: 5)

    Calvin came to our rescue today & really took great care of us. Hes amazing & should definitely get a raise. Hes personable & really knows his stuff. Great experience! Elite AC is a truly great company..

  • Review 21 (2022-05-01 - Rating: 5)

    2 years after install, I have only a few complaints:1) Emails quoted me for a 3-ton system, but then the quote I signed had a bait-and-switch to a 2.5-ton system.2) Additionally, my quote included an expensive repair line for duct work modifications, which did not seem to happen. (The proper strapping and routing of ducts was already to be included with the HVAC installation. But there were no extensions / additions of ducts to my knowledge because they all look like the same ole dusty ducts, just strapped up off the ground. Maybe Im mistaken here, but either way, the hot room I mentioned during consultation is still hotter than the other rooms.)Unfortunately I realized this swap and non-work many, many months after installation and didnt bother bringing it up with management since my online signature is on the 2.5-ton contract and because I dont even know where to begin with requesting reimbursement for the duct work because it was bundled with insulation. Just leaves a bad taste in my mouth, but from what I understand, the salesperson I originally worked with is no longer with the company.3) Although technicians have seemed unhurried in answering my questions, maybe not all are great at critical thinking around my thermostats inaccurate temperature displays. *** I have been told that the thermostat absolutely cannot be wrong in temperature readings (nevermind that it is an electronic device dependent on correct circuitry and a slew of variables other than its location). *** Ive also been told that there is no way to calibrate the display temperature to match my thermometers (which turned out to be inaccurate; there is indeed a setting that the homeowner can adjust). *** The inaccurate temperature readings have nothing to do with the Overcool feature, but I was served a lesson on the latter anyway. Its all a little frustrating for this engineer, to say the least. If Im to be generous, perhaps they all just wanted to mark their jobs done and couldnt be bothered to think beyond the scope of the specific task at hand (the coil change, the sealing). *** The only reasonable suggestion was that the readings are expected to be +/- 3 degrees from true temperatures. (!) (This is not the case with my other thermostat, which is always within 1 degree. I wouldnt think it would be the case with this thermostat either, but thats what the company rep said.) Also, technicians might forget to follow-up even if they say they will. Tip: Easiest to call the office to get on the list for a callback / scheduled visit.So why the 5-star review?I have called Elite several times this past year to check the pressure (which was low, so refrigerant was added), check the pressure again (which was low again, resulting in replacing the evaporator coil due to a refrigerant leak), and seal up air leakage on the indoor unit. I could have avoided all these calls if (1) the coil hadnt been faulty upon installation and if (2) technicians had been more thorough to begin with, eg considered diagnosing WHY the refrigerant was low at the time (I was told that perhaps it had never been the correct amount when installed), sealing everything properly after replacing the coil.That said, the customer service end of the company is done well.- Responsive office / call center.- Elite has honored their 2-year labor warranty right up until the end of the 24th month without issue. Though now Im scared of future costs if something like my evap coil is once again discovered to be leaking, and it takes more than one technician / trip to get to the proper diagnosis and solution.I do believe that Elite has the right intentions and a respectable approach to business from an operations standpoint. They cant totally oversee the conversations had between technicians and clients, unfortunately. I dont regret recommending them to my friends. (Hopefully no more broken parts are discovered.) Just gotta read the fine print on your quote, pay attention to what work you are / are not getting sooner than later, and do a bit of your own homework!

  • Review 22 (2020-03-11 - Rating: 5)

    Professional and Friendly Service, Quality and AffordableI contacted Elite Air to replace another company. The difference was immediate, the technician was very nice and thorough in mapping our commercial system for maintenance contract. This way I do not have to guide every new technician.We needed our 10 ton RTU replaced, Elite gave us a timely and affordable quite. we contracted the job and it was done quickly and withprofessional service.Gary and Preston are friendly, professional and helpful.I am happy to use and review Elite Air--- Frank

  • Review 23 (2024-06-11 - Rating: 5)

    Our AC suddenly stopped working in the middle of the night, and with temps reaching close to 100 lately we were not looking forward to our house feeling like a full time sauna. Elite AC was able to come to our house within 6 hours of us reaching out, and our tech Robert Morales was the most helpful, and sorted out the issue almost immediately. Its been humming along ever since.

  • Review 24 (2024-05-25 - Rating: 5)

    We shopped around for a mini-split system with multiple companies and not only was Elite the lowest price but had better warranties and Herman presented the options accurately and sensibly. Install went quickly and enjoying the cool air!

  • Review 25 (2024-06-28 - Rating: 5)

    Just wrapped up the QC inspection with Gary. He was thorough and professional. Walked me through the new system, provided some recommendations, and made sure the system was working to spec. Solid experience and recommended.

  • Review 26 (2024-02-26 - Rating: 5)

    They have consistently been helpful, friendly and punctual. I can count on them. Jessica went above and beyond in finding an apt. to an a/c predicament. A fair price and they are just great to work with! I love Elite Air Conditioning and Plumbing!

  • Review 27 (2024-03-22 - Rating: 5)

    My HVAC was installed by Elite and I also have bi-annual maintenance set up with them. Calvin came out today for the spring check-up and provided great service and insight. He gave me some useful, easy tips on how I can ensure the system is running optimally between check-ups. I appreciated his professional and friendly nature. Also, the Elite heating and air (and plumbing) jingle goes hard and lives rent-free in my head.

  • Review 28 (2024-02-27 - Rating: 5)

    Damon was fantastic! We were in a pinch when our rental house toilets and sinks started backing up. Another company told us it was a $10,000 fix, that we needed a new grinder pump. Damon came out quickly, communicated effectively and efficiently, and FIXED the existing pump for less than 1/10th the price! Super impressed with the responsiveness and work ethic at this company. We will definitely be calling them first in the future for any plumbing needs!

  • Review 29 (2023-08-17 - Rating: 5)

    Elite was very responsive when our lower level AC system died. They came quickly to our home, provided us with all our options, were competitively priced (not the case for some of the other quotes we received) and got the new system installed quickly. Leonard the sales manager was excellent. Installers were great. And Gary who came the next day to ensure all was done properly was very helpful. I also appreciate that the office staff answered the phone every time and were very helpful! Thank you Elite.

  • Review 30 (2024-01-29 - Rating: 5)

    I had the hardest time locating our air filter system in the house we rent and eventually found it with their contact info to replace it. I have never received such a fast response nor schedule for someone to arrive and replace our filter! The gentleman they sent was also exceptional. After calling to schedule service, we had someone within the hour at our house to replace. If I could rate this place 10 stars, I would. Truly professional, amazing customer service and timely! Thank you again!

  • Review 31 (2023-12-01 - Rating: 5)

    The entire process was awesome with Elite. Our rep Leonard was a straight shooter and didnt try to sell me stuff I didnt need. Our installers, Preston and Calvin, were amazing! Definitely people and a company I plan to do business with for years to come. Great job Elite!

  • Review 32 (2024-04-05 - Rating: 5)

    Thomas and Dakota were sent out because i was sure I had a small water leak. No tail tale signs any where. My Flo water meter was showing continuous water flow. Not a lot of information to go. Thomas and Dakota not only pinpointed the problem quickly but fixed the leak with the least disruption to my property. Their level of expertise and skill were among the best I haver seen. They were courteous and professional. They answered all our questions and advise us of what to look for going forward. These are defiantly the type of plumbers you want in your house.

  • Review 33 (2024-09-10 - Rating: 5)

    Elite Air conditioning is absolutely terrific. The technician Billy was fantastic!!! Highly recommend them!!!

  • Review 34 (2024-02-15 - Rating: 5)

    Cannot say enough positive things about Talmage and Elite. Top quality individual. Spent all day at my property helping to identify a leak and getting my pizza oven to work. Will definitely use him again in the future!

  • Review 35 (2024-05-24 - Rating: 5)

    AC went kaput in Austin. 95 degrees today. Called Elite and they said they could come same day afterhours, for the afterhour price. I said yes; no sleepy for daddy otherwise.Surprise: Robert showed up a few hours early... in a great mood, too! I was in awe when he (as I discovered 10m later) correctly diagnosed my issue from his van: twas a stuck line. He jaunted up to the attic, confirmed his precog diagnosis, blew some nitrogen into the line, cleaned it and all was well in daddyville.Then he did me a YUUUGE favor on the price -- knocked off triple digits. Along the way, he also gave me some solid advice on both how to reduce my electric bill via regular filter changes as well as how to DIY this if it reoccurs (shop vac + vinegar... who knew?!)Thanks Elite and tx u Robert!

  • Review 36 (2024-03-26 - Rating: 5)

    Jon was great! He checked on both of my American Standard units and change my air filters. He didn’t have the size of filters I needed on his truck and he waited for me to pick them up from the store which was extremely kind and not required for him to do!

  • Review 37 (2023-08-28 - Rating: 5)

    Caelan reached out to let me know he was en route and arrived on time. He gave us exceptional service, we were impressed. This visit makes me very happy with Elite, thank you.Another job done exceptionally well. Replaced a unit was great to work with them.The customer experience / project manager, Suzy, made it happen. She was wonderful to work with, she listened to me, while representing the company. she has the kind of personality and communication style that makes customers happy.. I give her five stars

  • Review 38 (2024-02-19 - Rating: 5)

    Could not say enough great things about Elite Plumbing! We were unable to find a plumber who wasn’t booked out for weeks at a time to address an urgent plumbing issue. Elite Plumbing came by within hours of being called and resolved the issue! Thank you Susie Rios for recommending Elite Plumbing and for your help with getting in touch with the proper channels for scheduling!

  • Review 39 (2022-12-05 - Rating: 5)

    I called Elite in the morning and they had 2 technicians out by early in the afternoon. Super responsive and easy to work with. Caelan and Landon were very professional, understanding and considerate that I worked from home and would need to be on some Zoom meetings while they worked, identified the issues quickly and thoroughly, and repaired them on the spot. They then gladly talked me through and showed me everything they had done and why. They finished very quickly and had sent me a bill via text and email that I could pay from my phone before even leaving my place. Much easier process than anyone else I’ve ever used and the price was very reasonable. The most professional home repair or installation people I’ve ever worked with. Really appreciated their work.

  • Review 40 (2024-01-08 - Rating: 5)

    Had a wonderful experience with Sasha. He was very timely, professional and efficient fixing an issue in our system. He was also very patient with all my questions and took his valuable time to make sure I understood everything. If ever we need an HVAC professional again, I will definitely be asking for Sasha.

  • Review 41 (2024-01-05 - Rating: 5)

    Would highly recommend Elite to anyone! Learning you have to get your entire HVAC system replaced can be very stressful, but this team made it as stress-free as possible. Everything from the initial inspection with Kyle, to scheduling with Jessica, to the actual installation where Calvin and John had to spend an entire day at my home lugging old equipment out and new equipment up into my tiny attic (on a very tight ladder) - they were efficient and so pleasant to work with! Not only was the team great, but Elites costs came in at the lowest of my 3 quotes. Hands down 5/5 stars!

  • Review 42 (2023-12-11 - Rating: 5)

    Mr “Red” was a God send! Came right out. He evaluated the issue and the thing I most loved was his integrity! He fixed the leak in no time at all. It was the best experience I felt confident in his abilities and it was very refreshing to call a plumber in your time of need and don’t feel like you are going to get ripped off! For any plumbing needs I will call elite

  • Review 43 (2024-08-22 - Rating: 5)

    Elite has done a great job taking care of all our Air and Heating, they have been fast getting here. Thanks for taking care of us

  • Review 44 (2023-06-13 - Rating: 5)

    Had my A/C go out on a Friday afternoon, and reached out to Elite that evening. Caelen (their on-call tech) was great about keeping me up to date on when he’d be able to fit me into his schedule, and had my A/C back up and running in short order the next day. Moreover, he walked me through the issue, and was diligent in noticing (and getting a second opinion from a coworker) an instance where the wiring of my system didn’t match what he was expecting from the diagram.Even though it was an “emergency hours” service call, I felt the fee was reasonable, and between the good communication and quick service I’ll be keeping Elite in mind in the future!

  • Review 45 (2023-05-24 - Rating: 5)

    Super impressed with Elite in the annual cleaning offer, quick scheduling of appointment (Susie in the office was great!) and particularly Alex the technition who did the service quickly and was also flexible with me around accessing the property. He had the parts needed for a couple of repairs with him and did those immediately (I was worried they would need to be ordered and a second appointment set up!). 5 stars all around

  • Review 46 (2023-03-01 - Rating: 5)

    Preston and Eros were great. They were kind, respectful, very communicative about what was happening, and they got the job done well in a timely manner.Elite took care of everything having to do with the builders warranty without me ever having to even see the bill. But I will definitely be calling Elite back for even regular maintenance since I really appreciate their service and how fast they were able to take care of me (they were able to come out within a few hours to come check it out and installed a temporary solution, and the next business day they came out to permanently fix the issue)Thank you for the great service!

  • Review 47 (2023-11-23 - Rating: 5)

    So thankful for Elite and Talmage! Our pilot light wouldn’t stay lit so we didn’t have hot water. I called first thing this morning and Talmage was at my door in under an hour! He was super quick and knowledgeable.I found the diagnostic fee reasonable and it was waived with service which I found the pricing pretty fair.

  • Review 48 (2021-01-08 - Rating: 5)

    Chris F came out a few months ago while we were gathering quotes to replace our entire system. (We were looking at a few months out) He was by far the most professional and most thorough company, also had the best pricing. We had an emergency where our furnace stopped and he was able to get everything set up to do the full replacement in less than a week. Absolutely incredible customer service from him, the installation crew and everyone else I had contact with at Elite. Highly recommended them. I couldnt be happier with the service and the work they did. Also, installation day was super easy. We had Marcus and his crew working with us and they were very polite, professional and got things done quicker than the estimated time.

  • Review 49 (2022-11-23 - Rating: 5)

    Great Job, Very responsive. They showed up when they say they would. Same Tech every time. Very knowledgeable. We had several other companies look at the issue only Jeff found the problem and corrected it. They return phone calls in a timely manor and will keep you update on the process. We needed to order equipment and Aubrey was excellent in tracking the equipment and updating me. As soon as the equipment came in we the tech was scheduled to come out to install. The amount quoted was the amount billed, they did not ad on a bunch of unexpected costs. I would recommend and use Elite services again.

  • Review 50 (2023-04-07 - Rating: 5)

    Elite is our go to for all things HVAC. They installed all new ducts and vents when we remodeled out house, and we use them for preventative maintenance and repairs also. We recently needed a fan repair and they checked the warranty, got it done, and did a great job. Our account tech is awesome, knowledgeable, efficient and overall a great guy to work with.

  • Review 51 (2023-05-24 - Rating: 5)

    Our Mitsubishi split air conditioner coil had a leak and Elite was able to work with Mitsubishi to get the coil covered under warranty. The cost was about 15% less than a competing company and they were able to do the work while I wasnt able to be home. The team was communicative throughout and were back up and running!The only constructive feedback Id share is a better ability to get information from the main office. I had wanted more information on how warranty coverage worked since I was under a tight timeline and the expense could be high, however I was told I had to wait until the tech came on site. I sent another email to the President of the company as they encouraged customers to do via a customer service email but never heard back. Ultimately the tech came on site and I got what I needed but thought it was strange I couldnt get more info ahead of time.

  • Review 52 (2023-07-02 - Rating: 5)

    We were extremely pleased with the service we received by Elite Air Conditioning. Your technician figured out the problem with our upstairs air conditioning unit, repaired it and discovered another impending problem in a part in the downstairs unit that would need to be replaced in the next couple of months. We were able to go ahead and order the part and will have it installed before that A/C unit fails and leaves us sweltering in the heat of the summer. We sincerely appreciate all the fine service Elite Air Conditioning has provided to us over the years.

  • Review 53 (2023-05-15 - Rating: 5)

    Heating unit was thoroughly checked out and a few recommended changes were explained to me and then made. Technician was courteous and seemed very knowledgeable of our system.Later visit by technician found that bucket at ceiling register had not properly been sealed upon installation (done by a different company) resulting in moisture on the register collecting. Technician removed the cover, properly sealed the bus jet, and then replaced the cover. He showed up when he said he would, completed the work efficiently, was very professional, and charge a reasonable price for services performed.

  • Review 54 (2023-01-20 - Rating: 5)

    Weve had a number of small issues and questions about our existing HVAC system that have added up after living in our house for about 2 years, so we called Elite to have someone help us address them. They were quick to respond and get us scheduled for a consult. Caelan their service tech was extremely nice, patient and thoughtful - listening to all of our concerns and helping us address them. Our main issue was a major difference in heating/cooling between our upstairs and downstairs. He was able to identify and balance our system in no time. He helped point out and quickly fix a number of other small potential issues with how our system was installed and gave us a lot of useful information about our system and how it works.I would highly recommend!

  • Review 55 (2023-11-13 - Rating: 5)

    Elite sent someone out the same day when I called in. The tech was friendly, professional, and knew his stuff. He answered all my questions. It was the same tech who came out a couple years before which is a good sign, when a company retains its employees. Im very pleased with this company.

  • Review 56 (2022-08-30 - Rating: 5)

    I cannot possibly say enough good things about these guys. I was changing out my smart thermostat, and my system quit working. I couldnt figure out for the life of me what was going on, and because I had no thermostat to connect to my HVAC unit, my house had no AC in the hot central Texas summer. I called a bunch of places, and many of them were booked two to three weeks out. These guys on the other hand, had someone available the next day, and their prices were far more reasonable than everyone else. When the day came, Antonio (the repair man) gave me a call and said that he had a couple cancellations and he was available right away. I happened to be at home, so I said he could come directly over. He showed up, smiled, was very professional, and showed me exactly what was wrong with my AC unit. He did something in 15 minutes that I couldnt figure out how to fix over the course of 6 hours, and not only that, but he also showed me some things I really needed to know about my house.Antonio also charged me a lower amount than I was quoted at, because my job was such a simple fix. Everything I experienced, the professionalism, the honesty, the friendliness, the fairness in price and the promptness showed me that these guys are definitely worth going to again. I highly recommend them!

  • Review 57 (2023-12-18 - Rating: 5)

    Elite was able to fit me into their schedule quickly. The technician was very helpful and thorough in explaining the repairs that needed to be completed on my heater.

  • Review 58 (2022-06-26 - Rating: 5)

    I recently had the pleasure of meeting Antonio from Elite A/C & Plumbing. As a whole, I was extremely impressed. He was on time, courteous, honest, professional, and most important, extremely knowledgeable!! Not only did he do a fantastic job of diagnosing our unit, he took the time to explain everything to me in a manner I could understand, which i really appreciated. I feel like i made the right decision by calling Elite A/C and was fortunate enough to have Antonio as our technician. If youre in need of A/C service or repair, you should definitely give Elite a call and ask for Antonio. You wont be disappointed!! James R.

  • Review 59 (2024-04-19 - Rating: 5)

    Leaving a five star review in the hopes that you’ll take your extremely annoying ad off the air and replace it with something reasonable. Your commercial makes you sound annoying and disingenuous. I can tell you guys have a great company but I genuinely hate the music in your ad, and find it incredibly annoying. It’s a terrible ad. Please stop making us hear this horrible attempt at music. I’ve been playing music since for 23 years, and I’m 29 and I can say that this ad is objectively offensive to the senses. Please stop, for the love of god. Replace it with something like actual real customer testimonials or Jesus, let Bob announce your company on 93.7. I would be 1,000 times more likely to use your company if you would just let Bob handle this. This commercial is likely pissing people off to the point where they don’t even want to hear your company name (I’m sorry for the overly callous nature of my review), however, heck, it’s five stars. Please, please oblige me. That song is so annoying and awful. Whoever recorded this should quit music

  • Review 60 (2023-06-01 - Rating: 5)

    Cant say enough good things about Elite. We have used them for several years now, and always get more than we expected with respect to our seasonal inspections in the way of comprehensive, professional care. Have to single out Leonard for all of his suggestions and helpful insights into yesterdays appointment. Made for me a better understanding of the interconnectivity of the A/C systems: The whole equation gives me peace of mind. Thank you all for keeping us pleasantly seasonally-adjusted!

  • Review 61 (2022-09-15 - Rating: 5)

    I couldn’t be happier with Elite. They installed two Mitsubishi Mini Splits for me a couple years ago and do an amazing job. I had a tech out today as we were having an issue with our drain line (not their fault obviously) and the tech recognized the issue and fixed it very quickly. He was clean, efficient and friendly. I highly recommend Elite!

  • Review 62 (2023-01-26 - Rating: 5)

    Dispatch was responsive and was able to schedule me within a couple of days and the service was excellent. Antonio was on time, explained everything as he worked on my issue, and was super friendly.I will be using Elite again and when I do, Ill ask for Antonio.Very satisfied customer.

  • Review 63 (2023-07-25 - Rating: 5)

    This was our first time to use Elite and it was a great experience. The team was at our house very quickly after our initial call and they stayed on the job until after 8pm to make sure we were all taken care of. Great experience would highly recommend these folks!

  • Review 64 (2023-05-03 - Rating: 5)

    Caelan is my service person from Elite and he’s really great. Professional, informative, always answers any questions I have. He has never left a mess behind when changing dirty filters. The entire team has always been responsive. That’s why I use them for my annual preventative maintenance and I always refer them to anyone asking for HVAC companies. My home is only a few years old and they also did the original installation. Very happy with them.

  • Review 65 (2023-11-16 - Rating: 5)

    Talmage and crew at Elite Air Conditioning & Plumbing did a fantastic job replumbing our water line from the street to our house. Although it was an unexpected large expense, they did a great job, explained everything well, and I will now be using them for any plumbing problems I have in the future.

  • Review 66 (2022-07-25 - Rating: 5)

    My AC went down in the middle of July in Austin, everyones worst nightmare. I had used Elite for plumbing services before, so I knew every experience, from the initial phone call until the technician left would be top notch service.Antonio did a great job of identifying the issue and getting me back up and running quickly. Cold showers under cold air never felt so good! Great work, great service, and it wasnt as outrageously expensive as I had feared it would be.

  • Review 67 (2023-08-15 - Rating: 5)

    Caelan was very courteous with his arrival time. He was knowledgeable about the several vent types in my home, and he was very professional in how he made all the necessary adjustments in a timely manner that worked out great and fixed the issues I brought up.Thanks Elite AC and Caelan!

  • Review 68 (2022-11-27 - Rating: 5)

    Completely satisfied with after hours repair of our Carrier heating system. Dispatch promptly got us in touch with the on call technician. Leonard came out and had the problem resolved before the house even started to feel chilly. He was personable, professional, efficient and tidy! Thanks for being there for us, Elite!

  • Review 69 (2022-06-14 - Rating: 5)

    They were super effective and provided me with several options for our broken water heater including repair, replacement, and upgrade. They treated me like a person, explained all the details, and quickly and professionally executed on what I decided to do. We worked with them for our AC in the past as well and theyre consistently great!Edit: wanted to say Ive now used these folks for several plumbing and AC services. Theyre by far my favorite contractor in town. Always honest, nice, and ask a fair price. 10/10 would recommend. Hope they start doing electrical work soon.

  • Review 70 (2021-07-03 - Rating: 5)

    We made an emergency call on a holiday weekend when our compressor unit stopped functioning properly. Chris with Elite responded to our initial call very quickly. He was timely, professional, and communicated well with us through the whole process from scheduling our appointment, to expected arrival time, and all the steps of the repair process. I was dreading having to literally wait and sweat it out until someone could work us into their schedule. Much to my surprise and delight, within 4 hours of our initial call, our unit was repaired and blowing cold again.Chris explained our problem and gave us options as well as some advice on what to look for when we eventually need to replace. We had responsive professional service, fair pricing, and candid advice about what to expect going forward. We definitely made the right call. Thanks to Elite and Chris for making this such a smooth, efficient process and getting us back to being comfortable on a hot summer holiday weekend.

  • Review 71 (2022-03-30 - Rating: 5)

    Excellent service and installation. They were SUPER fast and very professional. My partner and I have a very weird house and they were able to find a heating and cooling solution that worked perfectly for us by moving our existing mini split and adding a second one. They knew exactly what to do and worked with us every step of the way. They are definitely worth every penny!

  • Review 72 (2021-08-26 - Rating: 5)

    We had a great experience with Elite! They were the first company to respond, diagnosed the issue, gave us a reasonable price, and did maintenance on our AC to optimize performance. Joe was really professional, called ahead to confirm his ETA, and just generally took great care of us!

  • Review 73 (2023-06-24 - Rating: 5)

    Daymond came out and diagnosed the issue and replace galvanized. He was professional, knowledgeable, kind, friendly. We’re very happy with the service. Thank you Daymond! If you want good quality and reasonable price. Highly recommended Elite company!

  • Review 74 (2022-06-08 - Rating: 5)

    We’ve been dealing with A/C issues for that past 2 months and have had several companies come in to attempt to fix the issue with no success until Antonio from Elite A/C and plumbing came to the rescue. Antonio was professional and transparent with what the issue was and what he was going to do to fix it. He was quick, efficient and most importantly SUCCESSFUL with the repair. We’re extremely satisfied customers and definitely recommend Elite A/C. Seriously A+ work!

  • Review 75 (2023-04-11 - Rating: 5)

    I cant say enough positives about working with Leonard and his team at Elite. Calvin and Preston were professional, pleasant and very respectful during the installation of my entire new AC System. I would definitely recommend Elite to anyone needing HVAC repair or replacement!!

  • Review 76 (2022-10-05 - Rating: 5)

    After years of repairing an old system thru a terrible home warranty, I reached out to Elite. And I wish I had done that years ago! Elite is not your typical AC company... they are honest, professional, solution focused, very communicative, and super easy to work with.The whole team that I worked with thru the process from diagnosis to design to install - were awesome. They were all extremely professional but also really nice people.I highly recommend Elite for any AC needs.

  • Review 77 (2022-06-15 - Rating: 5)

    AC went out last weekend and out of the 5 AC repair companies I called Elite Air was the only one that got back to me same day.The next morning Antonio arrived and was able to quickly diagnose and repair the issue.He was super knowledgeable, provided helpful guidance on how we can reduce our cooling bill, and even helped fix an airflow issue in one of our guest bathrooms - free of charge.

  • Review 78 (2022-09-15 - Rating: 5)

    Had an intermittent problem with my A/C cutting on and off. Contacted Elite and they were able to schedule me promptly. Didnt want to be without an A/C at this time of year. The technician, Caelan, was great to work with. Very professional and quickly solved the problem. Ill definitely use Elite again.

  • Review 79 (2021-12-07 - Rating: 5)

    Chris was professional, knowledgeable, and communicated effectively throughout his work and delivered a resolution in an efficient and satisfactory manner.Joe provided services to us on 12/5 and 12/7 to fix a short in our upstairs thermostat. On Sunday, when we required emergency services, he quickly assessed the situation and provided a fix to temporarily get everything back online and make our home comfortable. He thoroughly explained the issue and what a permanent fix looked like and what was required. He was able to return Tuesday with all needed parts to fully remedy the issue, and it was very affordable. Very much appreciate Joe and the Elite Air Team.

  • Review 80 (2023-08-04 - Rating: 5)

    Elite saved the day! My hot water heater went out and I had renters moving in. They got me scheduled right away. Talmage and Dakota showed up on time, were very professional, knowledgeable and did a fantastic job. Thank you Elite!

  • Review 81 (2022-04-06 - Rating: 5)

    I entered an online repair request at 10pm. I received a call back at 8:00 am the next morning and Elite scheduled a tech to come out that afternoon. The tech was very friendly and answered my many questions and had our AC up and running in 30 minutes. This is consistent with many great experiences with Elite over the years

  • Review 82 (2023-07-18 - Rating: 5)

    We had an amazing plumber come out named Tomage I believe? He was extremely knowledgeable, professional, willing to find ALL the issues and fixed them quick! Highly recommend this company and this employee!

  • Review 83 (2020-03-18 - Rating: 5)

    Alex was great! We are first time homebuyers and wanted our furnace system checked out to make sure everything is functioning well and to learn how to maintain it. Alex came out and gave good details on maintenance. He was super knowledgeable and we feel for the price we got a great deal. We will be using Elite for any future maintenance on our furnace. Alex was a true professional who knows his stuff.

  • Review 84 (2022-12-13 - Rating: 5)

    It is my first time using the service from Elite AC and plumbing. My AC at home is about 17+ years old. So I ordered a maintenance for the system, twice per year (AC and furnace).The technician, Caelan, is on time and patient. He examined the functions of my furnace and explained why to do the check. He also helped to replace the air filters before his leave.So far I am happy with the service.

  • Review 85 (2023-03-14 - Rating: 5)

    Our HVAC serviceman (and who installed the system 25 years ago) retired. Caelan was sent when our compressor stopped. The fix was fairly simple but it was obvious he knowledgeable and efficient. We hope he is available for the next 25 years. I have used chain type service companies in emergencies, but this service call was much better.

  • Review 86 (2022-08-24 - Rating: 5)

    Elite AC was great for our HVAC maintenance needs. Quick scheduling, excellent price, all around good experience. Technician Caelan was friendly, professional, and extremely knowledgeable. Will definitely reach out to Elite again in the future.

  • Review 87 (2019-09-20 - Rating: 5)

    My experience with Elite Heating and Air was great. Herman was wonderful and very professional at accommodating us, as we had to switch timing a few times. He was very honest with repair and talked me through what was going on and the best method for the repair. I havent had great success with other companies in the past so this was a breath of fresh air and will continue to work with this company for all future AC issues! Thanks guys!

  • Review 88 (2023-05-31 - Rating: 5)

    Caelan was very professional and identified our issue quickly. He called and texted frequently with us to keep us informed of the issues and progress of the work that required replacing a 2-year old evaporator coil. The Trane warranty would only cover parts and not the $1,300+ labor cost which was a bit of a surprise for a 2 year old system. But we are very happy with the work performed by Caelan and would request him again.

  • Review 89 (2021-04-16 - Rating: 5)

    I highly recommend Elite Heating and Air. They are locally based and offer quality service. The office staff was nice and answered all of my questions. We were able to schedule an appointment within a week. The tech was great. He called and asked if we were ready for him to come. He then let us know when he would arrive. The tech showed up when he said he would which is important! The tech also wore a mask, which we appreciated! He explained what he was going to do, then what he did do and how things looked. I loved that he wasn’t bothered by our barking dog and pet him too!! My favorite thing about Elite is that they sent us a checklist after the service. It explained what was done and the results of each thing. Our Facebook neighborhood page is always looking for recommendations. I will tell my neighbors how great Elite is!

  • Review 90 (2022-07-26 - Rating: 5)

    I cant say enough good things about Elite Air Conditioning and Plumbing. They are professional, helpful, and knowledgeable.I especially want to thank Caelan for his help! We had had issues with our A/C for a while, and it was a puzzle other companies tried to figure out. Caelan came in, did a thorough investigation and found the root of the problem. His expertise and professionalism is amazing and we plan on asking for him by name if we need any assistance in the future!

  • Review 91 (2024-11-21 - Rating: 5)

    GREAT CUSTOMER SERVICE! GREAT INSALLATION, GREAT FOLLOW-UP.HIGHLY RECOMMENDED

  • Review 92 (2019-05-25 - Rating: 5)

    I was very impressed with the service of Elite Heating and Air. The initial person I spoke to on the phone was polite and very helpful.I can’t say enough good things about the service technician- Herman. He followed up and called when he was on the way to my place which made scheduling easy. He was polite and it was clear to see that he’s very knowledgeable of his trade. He had me back up and running quickly. I will recommend and use again. Great experience.

  • Review 93 (2022-01-05 - Rating: 5)

    Every tech we’ve had from Elite does a great job servicing our units and today was no exception. Rory was very thorough and professional doing our routine AC/Heat check. Happy to use such a great company!

  • Review 94 (2022-12-27 - Rating: 5)

    Antonio and Calen came to our rescue this past weekend over Christmas as our furnace went out. Consistent follow up, working through holiday hours with the parts house, they were able to get our heat back on and family warm. A big shout out to these two guys on their professionalism and dedication!

  • Review 95 (2021-03-17 - Rating: 5)

    Called and scheduled an appointment to replace the toilet in one of our offices. Spoke with Aubrey. She was great! She was able to fit us in even though things are crazy busy right now as a result of the freeze. She kept in contact with me with updates and reminders. Fantastic communication. Chris N (plumber) arrived on time. Very professional. Completed the job when he said he would. Cleaned up everything and put everything back. He also had some helpful information. Highly recommend Elite Air Conditioning and Plumbing!! 5-Stars!!!

  • Review 96 (2020-09-24 - Rating: 5)

    Tapped Elite on a recommendation from our builder/general contractor and very happy for the suggestion. Chris understood our system and problems immediately. He was able to come out the very next day and fixed everything. Quick and fantastic service - very glad we’ve signed up for the maintenance plan.

  • Review 97 (2023-06-22 - Rating: 5)

    Had a terrific experience with the with Caelan from the HVAC team. Friendly and efficient, and took time to answer my questions. Thank you!Also had a similarly great experience with Talmage from the plumbing team. Explained everything he was doing, answered my questions, terrific results!

  • Review 98 (2023-01-09 - Rating: 5)

    I’ve used Elite Air Conditioning and Plumbing twice now and have been very satisfied with it all. Staff have been responsive, kind, professional and easy to work with. Antonio did a great job assisting me and explained everything clearly. Thanks!

  • Review 99 (2024-08-05 - Rating: 5)

    Robert was very professional and explained what he was doing during the bi annual HVAC check. I highly recommend Elite Aur Conditioning and Plumbing.

  • Review 100 (2020-08-26 - Rating: 5)

    Elite does all our Hvac and refrigeration maintenance and repairs. They are always quick to respond and go great work.Antonio is very respectful, honest and a pleasure to work with. He always tells me what’s going on and what to expect and messages me upon completion. As a facilities manager, this is huge. Working with great people and great companies is wonderful. Thank you for everything.

  • Review 101 (2020-10-24 - Rating: 5)

    Caelan the tech that came out was great! He thoroughly diagnosed and repaired the issue with my A/C system and its working perfectly now. He even took some time to get my thermostat to work better. On top of that he was friendly and easy to talk to. I cant express how much I appreciate this level of exceptional service. I highly recommended Elite for your HVAC needs. Thank you! 👍

  • Review 102 (2020-09-04 - Rating: 5)

    Caelan came out to do an HVAC repair on an older system, and he was very nice. He was thorough and spent time explaining what he thought the issue was. Additionally, he spotted an additional issue behind the HVAC that we werent aware of. He fixed our issue, and the A/C is now running much better. They provided great customer service, and we will call them again for any future repairs.

  • Review 103 (2022-05-18 - Rating: 5)

    We live in a new construction home that has not been without its issues, but Elite AC has consistently shown up and solved all of our AC problems very promptly and thoroughly.Special shout out to Caelan who has always been prompt, communicative, and effective every time hes been sent out to our house. He always fixes the issues and explains them well so that we understand what happened, why it caused the problem it did, and how he fixed it.

  • Review 104 (2019-11-14 - Rating: 5)

    Alex and Caelan were terrific - they did a very professional job of replacing an evaporator coil and worked during extremely cold weather to do the job so we would have our heat working again. Both are knowledgeable and very nice to deal with. Would definitely like them to do all service calls in the future.

  • Review 105 (2020-03-13 - Rating: 5)

    My wife chose Elite for their positive reviews (quality service at fair prices), and they earned another one from me. Alex was punctual & professional, and he did a good job installing the Reme Halo we wanted. Then he went above & beyond to do a quick diagnostic test on an unrelated issue, and he did not try to up-sell me. He told me straight up that I need a new thermostat. Boy did that earn my trust & respect! Wish we had known about Elite last summer when we had real problems with our HVAC system. Elite will most definitely be our first & only call next time we need service.

  • Review 106 (2023-05-22 - Rating: 5)

    Mark was amazing he came out and inspected our units and came back out promptly and now we are sitting in the cool!!! Thanks to the amazing office staff Aubrey and J for sending Mark out with a quickness! Everyone is so friendly!

  • Review 107 (2017-10-14 - Rating: 5)

    These guys are wonderful.After having two separate big name companies come out, and tell the only option was a brand new system. We found Elite! We set an appointment, and they showed up on time, and called to let me know when they were on the way. They gave me lots of different options we could do for our house. Some options where we just clean things and see how long we could get it to last.... some options where we replace one or two parts and see how much life we could get out of it. And they just really went out of their way to explain everything and the way air conditioners work best. And I felt like they were making sure we got what we needed, not just trying to make a sale.We ended up having them install a whole brand new system with an air purifier and everything went perfectly! They got the install done in just a few hours and our house has been Up & running beautifully ever since.

  • Review 108 (2019-05-18 - Rating: 5)

    Our AC went out and we called Elite. I used them a year or so ago when I was having issues with our 15 yr old + unit and they were super helpful then and took the time to explain things we could do to maximize the life of our unit. Bobby came out this week and looked at the unit, and confirmed what I had already guessed: it was toast. He was super helpful and worked with us to find the best option for our family. Hector and Victor arrived this morning with the new system and were fantastic. They installed everything and cleaned up, and if I didn’t have nice cold AC right now, I’d never know they were here. Bobby stopped by end of day to check in, and the team even made some suggestions for optimizing the system.Working with people we trust is very important to us, and it’s clear that they are more interested in the lifetime value of a customer than a quick sale. A+ work guys.

  • Review 109 (2022-11-17 - Rating: 5)

    Gary and Antonio were so professional and helpful, and truly great to work with. They found and addressed our issues quickly. Worked with Caeleb in the past and he was great, as well. Highly recommend!

  • Review 110 (2022-08-10 - Rating: 5)

    Fast and prompt scheduling to address a leaky shutoff valve. Justin was a pleasure to work with, super efficient and prompt, a great communicator and he took time to answer my questions about the work, and even answered a few first-time homeowner plumbing questions I had unrelated to the valve repair. Elite will definitely be my go-to from here on out.

  • Review 111 (2022-03-25 - Rating: 5)

    I always use Elite Plumbing. In last 4 years saved money and worry!! Today they installed new tub/ shower in 4 hours. Very knowledgeable, experts in their field. Courteous, never misleading. Very honest. Always call them!!

  • Review 112 (2023-06-22 - Rating: 5)

    Alex did a good job of finding out what the issue was, after being missed by 2 other AC companies! Definitely recommend Elite because are knowledgeable and won’t give up until finding what the specific issue is and fixing it!

  • Review 113 (2019-09-18 - Rating: 5)

    Alex diagnosed the problem with my outside condenser not running in just a few minutes and had it up and running again in less than 30 minutes including doing a check of the refrigerant and filters. Price was reasonable and wait time for the service call was short. Alex was polite, informative and courteous. Happy customer.

  • Review 114 (2019-08-11 - Rating: 5)

    So after being out of town for 10 days, I was ready to come home. I missed the intense weather we’ve been having, so when I got home I attempted to lower our AC to a more comfortable temperature. My thermostat control system put out a message that we had a system malfunction and needed to call a service technician.I called Hermann, it was a Sunday evening and he offered to come out within 30 minutes, or we could be his second call in the morning.Fortunately I have a portable ac unit and used it for the night.Hermann showed up, and within 15 minutes had our system diagnosed. Within an hour we were up and running.We all live in Central Texas and living without our AC isn’t realistic,and we all know these service calls can get pricey real quick! I must admit I was concerned what this “system malfunction” was going to cost us. Turns out we were charged a great price, and exceptional service from Hermann and Elite Heating and Air Conditioning.

  • Review 115 (2021-02-20 - Rating: 5)

    My parents were visiting that night, and my AC stopped working. Cant have that! My home builder (and the rest of the internet) referred me to Elite, and Im so glad they did.They very quickly returned my early AM VM, and though its prime season for AC repairs, found a way to send a tech out within 2 hours. The gentleman on the line was nice and courteous and even fun to talk to.Herman arrived after a heads up call, and was nice as could be. Within seconds of seeing the AC unit was able to diagnose the primary issue. 30 minutes later and a new (better than the original) part installed, and my house is cold again. He even took the time to confirm that nothing else could be going wrong, and talked me through everything along the way.I never felt pressured to opt into further service, but because this one was so great Im looking into their maintenance plan to keep the system in tiptop shape (after all, here in central Texas those babies get a ton of use). Thanks Elite for taking care of me and giving me peace of mind.——————2/19 edit:How do you thank someone who rescues you from freezing temperatures at a time when everything feels chaotic? That’s what Gary did. He called with a heads up, arrived on time, was professional, kind, knowledgeable, and transparent. Exactly the treatment and quality I’ve come to know from Elite. They’re my go-to and I signed up for a maintenance plan because they’ve consistently come through when it counts. He didn’t push any extra services, not once did I feel concern about being swindled (which sadly happens a lot as a female), and answered all my questions and even laughed at my stupid jokes.Elite, I already refer you to everyone I know- but now I shout it to anyone that can hear. Thank you!!!!

  • Review 116 (2017-08-04 - Rating: 5)

    Everyone at Elite was great. We first tried service, but ended up having to replace our AC (it was old and needed to be done). Elite credited us for the service, did the work quickly and well, and honored their quote when two extenuating circumstances led to overages. Highly recommend them!

  • Review 117 (2022-06-23 - Rating: 5)

    What a great experience! On time, courteous and very knowledgeable. Identified the issue right away and had it repaired in no time. Our tech also did some peripheral maintenance work at no charge. I highly recommend using Elite

  • Review 118 (2017-06-19 - Rating: 5)

    Ive been extremely impressed with the timely and satisfying service Ive received twice. The serviceman was very thorough in finding the problem and provided a quick resolution. The pricing theyve given me has always been very reasonable and helps me fron breaking the Bank. If you call them, they will make that day unlike other AC Companies booked days out.I would highly recommend Elite to all my friends and family members.Give them a try, you cant go wrong. They are The Best out there.

  • Review 119 (2021-07-12 - Rating: 5)

    Our HVAC system was working intermittently today and we called a couple AC companies we worked with in the past. Since it was a Sunday we got routed to a call center / dispatch / appointment making service for all the companies. Only Elite had a technician, Desmond, called us back. Desmond was courteous and friendly and, more importantly, able to diagnose the issue over the phone provided the information I told him. He also provided me some instructions to see if I could remedy the issue myself (clogged primary drain) to save us the cost of a Sunday trip. Unfortunately, my efforts failed. I informed Desmond through text and he was able to confirm the problem from my pictures. He still had another appointment before ours and provided me with another alternative to try. The last time we used Elite, the technician was also conscientious about the cost to us and timeliness of repair so I whole heartedly recommend Elite simply for their customer service and mindfulness of their customers. In the end, I wasn’t able to fix the clogged drain, Desmond showed up at the appointed time and fixed the issue and provided tips for avoiding the problem in the future (regular maintenance with bleach or vinegar).

  • Review 120 (2020-10-28 - Rating: 5)

    Gary was fantastic. He came to our house a handful of times over a period of months to address HVAC, air balancing issues and sweating AC pipes. He was prompt, courteous, professional and understanding with our two year old running around our house. He analyzed the issues before applying fixes, and was an all-around positive person to boot. I appreciate Gary and Elite for their support!

  • Review 121 (2020-09-27 - Rating: 5)

    I could not be happier with the service I received. They showed up within 45 minutes, diagnosed the issue, and fixed it. They educated me on why the issue happened and did not try to add on extra services. They fixed what needed to be fixed and moved on. There was no up selling like most other companies. If you ever have an AC or heating concern this is who you should contact. I’ll never use a different company in Austin. Period.

  • Review 122 (2021-07-27 - Rating: 5)

    Antonio and Ryan were awesome — super timely (actually showed up early!), knowledgeable, and ran me through the details of what was going on with my wonky AC. TX heat is no joke, so they were absolute lifesavers - they assessed and fixed the AC unit within just a few hours. Would absolutely recommend!

  • Review 123 (2020-01-15 - Rating: 5)

    Harmon. Gave me great service. Respect bonus. Customer service a cut above. I was very pleased with every aspect timeliness cleanliness thank you very much Elite and HarmonPS I will never use anyone else in Austin for air-conditioning service. I tried the others two or three times until I came to Elite. And HarmonIt was platinum service all around from the secretary that answered my call to the technician that came to my home. Was great

  • Review 124 (2021-06-02 - Rating: 5)

    I have been using Elite for about 18 months. They installed 2 HVAC systems and 2 tankless water heaters for us. Each tech who has visited my home has been courteous, thorough and responsive. Today Justin and Nelson repaired a leaking copper line in my foundation. Justin is very knowledgeable and explained everything that needed to be done as well as the various options we had to make the repair. They made the repair and were both very conscientious about dirt, dust and mud. Highly recommend Elite!

  • Review 125 (2019-07-25 - Rating: 4)

    We went with Elite because of all the great reviews. The folks were extremely nice and they have gone out of their way to ensure a smooth experience.There was some issues with our install of a new unit which took a little longer than expected, but they have gone above and beyond to ensure that we have had a good experience.

  • Review 126 (2017-08-20 - Rating: 5)

    Our experience with Elite, and specifically Jason Goodman, was better than anything we could have hoped for. We originally tried to go through the HVAC service our insurance told us to go through, but I decided to do some research before committing. I put in a request on Elites website on a Saturday and Jason called me almost immediately. We spoke on the phone for a good while about what I was dealing with and Jason gave me an idea of what Elite could do. He quickly got me a quote (that was cheaper than the other HVAC company!) and I generally felt much better about doing business with his team. They seemed like an honest, trustworthy local business. Jason got one of his guys to come out that same week to look at the unit in person (I cant remember his name, but he was also a really friendly, helpful guy). Not only did they get us a great unit for a great price, but they even got their team to come out and install on a weekend with no extra charge! The guys who did the actual installation were friendly and professional, and Jason always was nice enough to answer my calls or emails throughout the process. After the whole thing was completed, Jason followed up to make sure everything went well. Overall, were so happy we went with Elite. Jason is awesome and we highly recommend them for your HVAC troubles in this insane Texas weather!!

  • Review 127 (2022-06-26 - Rating: 5)

    Antonio was awesome and was able to make it out when our unit stopped working - he was informative, didn’t try to upsell (not the same experience with other companies). Will absolutely use elite when we need to replace our whole system.

  • Review 128 (2022-08-25 - Rating: 5)

    Preston and Eros my service team were very professional and very cautious with my furniture and floor. They cleaned up everything before leaving. Highly recommend them and Elite AC and Plumbing.

  • Review 129 (2021-10-10 - Rating: 5)

    Joe is a thorough and trustworthy problem solver focused on the best repair and maintenance on your HVAC within the parameters. He checked the entire system, repaired it, and explained the optimal solutions for returning to its high quality performance. He works closely to provide the service and products at the best cost point and is fast and proactive on follow up appointment.

  • Review 130 (2021-10-15 - Rating: 5)

    Elite Heating and Air Conditioning was so easy to work with! Aubrey proactively communicated with us every step of the way and was very thorough in explaining what was going on and what the tech found. I wish I could remember the techs name, but he was also very professional and timely. We would hire them again 10/10.

  • Review 131 (2020-08-19 - Rating: 5)

    Thank you, Elite, for sending Gary out to our service for our a/c today. He’s very professional and took good care of our needs to cool the upstairs. Also, we appreciate how attentive he was w reviewing our property to ensure all was working properly.

  • Review 132 (2022-08-23 - Rating: 5)

    Called Elite because of a plumbing (water heater) issue we were having and Justin was out within the hour and fixed the issue. Super professional and answered all of my questions. Would definitely recommend using them.

  • Review 133 (2023-05-06 - Rating: 5)

    This is the second time Ive used Elite and they are amazing! Alex Gotay called me quickly and was able to help me troubleshoot my AC unit over the phone in between his other clients to help me ASAP. So professional and super helpful - thanks Alex!!

  • Review 134 (2022-02-07 - Rating: 5)

    Elite quickly responded to our request for a plumbing repair during a very busy time. Their team was professional throughout the process- worked quickly, priced competitively, and provided high quality professional repair.

  • Review 135 (2022-04-29 - Rating: 4)

    When I first moved into my house, the HVAC system was somewhat of a mess. When the heat ran, my house would get dry to the point that my skin and eyes hurt and that the tuning pegs on my viola wouldnt even hold in place. The air conditioning was less harsh, but smelled kinda nasty. On top of that, my two story house without zoning had crazy temperature differentials between the two floors. You could be freezing downstairs while upstairs was a sauna.I had Rich from Elite come over after seeing good reviews here on Google, and he was able to quickly identify the shortcomings of my current system. For one, the furnace was way oversized, causing the extreme drying issue. The AC itself was actually sized correctly. The ductwork in the attic was less than ideal as well, though functional. The ductwork downstairs had been pretty battered in one section due to pests in this houses past. Rich was also even able to explain why the master closet didnt have a vent, even though it clearly needed it. (Extreme temperature differentials) It seems the original system designer just lumped it in with the bathroom and called it a day.The last HVAC system seems to have been installed in 2017, so I kind of felt bad replacing it being so new, but at the same time I did need a system that works well, and I did want to swtich to a reversible heat pump rather than rely on gas.Rich ran heat load calculations based on measurements for the house and took into account my specific use of the house. Going so far as asking about heat generated be electronic equipment I have in my work room. Ultimately, he came up with a plan that I was happy with.One thing to note is pricing. Rich was very up front about the fact that Elite is on the expensive side, and that is certainly true. Their justification is quality, and that seems to hold in my experience. But, for example, they installed a bathroom ventillation fan for $650. The price for said fain, a Broan A80, is $60. So thats a hefty markup for profit margin and labor. And that doesnt include wiring it up, as they are not licensed electricians, so they wont touch that. (Understandably) Had I realized that latter part, I probably wouldnt have had them do that, as my main justification for the cost was my own laziness. This really is my only real gripe, and I have requested more transparency on this in the future.The installation was done by Tyler and Preston with who I think was their supervisor, Gary, stopping in to help a few times. These guys were awesome! So, my cousin actually also had her HVAC done elsewhere in the country on the same day, and it sounds like one of their installers had a tendency to fall asleep on the job. By contrast, Tyler and Preston showed a ton of enthusiasm for their work. It was clear to me that these guys are total HVAC nerds, very passionate about their work! Not only that but they were very hard workers. So, my old system had been glued shut by its installer and the air conditioning lines run in front of very important to access panels. By contrast, these two noticed that their condensate drain pipe job was making it a little hard to change the air filter, so they straight up redid it! And this attention to detail was not limited to that. Preston seemed to be quite proud of his wiring job for the zone controller, and indeed it looks super clean! When Tyler was installing the vent covers, he was measuring to fractions of an inch to make sure they were perfectly parallel to the wall. Their last day on the job ran pretty long. These two stayed late to make sure my system was up and running before they left. And even as they were tired and Im sure just wanted to go home, they made sure to get everything done right and even clean up thoroughly afterwards.Overall, Im very happy with the job Elite did, and I look forward to many years of comfort thanks to them. While on the pricey side, I think their justification of quality is definitely very real. And Id definitely be able to recommend them to anyone in the area who might need their services.

  • Review 136 (2019-05-07 - Rating: 5)

    I was in the middle of selling my home when the inspection turned up concerns with the HVAC. I called Elite Heating and AC to see if they could help. The tech Ryan was quick to respond, professional, and knowledgeable about everything in the inspection report. He didn’t waste any time and got everything taken care of that day and at a reasonable price. I got all the necessary documentation to satisfy my buyers immediately afterward. I will definitely use Elite for any AC problems I run in to in the future.

  • Review 137 (2021-10-01 - Rating: 5)

    Because of his expertise and experience, before he arrived Justin, already had a good idea of what the problem was and brought the part to fix it. He confirmed his diagnosis of the issue and fixed it, explaining both the solution and the cost. He also documented on the hot water heater what had been done, for future reference. All around, great person to work with and great job.

  • Review 138 (2020-06-29 - Rating: 5)

    My wife texts me Monday late afternoon that the house is extremely hot and that the A/C must not be working properly. Yep, a homeowners nightmare indeed. I’m happy I got in touch with Alex at Elite Heating and Air. Alex was very professional/knowledgeable, and ultimately set me up with a new A/C system after deliberating on fixing or replacing. My old system was 19 years old! I’ve had the new system for 4 days now and couldn’t be more satisfied with my A/C and decision to replace. I can completely tell the difference with my new A/C. Thank you Alex for making what started off as a nightmare into a legitimate fix. I will be calling Elite for all my future A/C help and will recommend to everyone. Send Alex please!

  • Review 139 (2023-07-12 - Rating: 5)

    Frank was phenomenal. Very polite, explained the issue thoroughly, and stayed late to get the job done. I highly recommend him. Excellent customer service.

  • Review 140 (2019-11-06 - Rating: 5)

    Alex came over to install new Trane thermostats. I have been a nest user for years, and he was able to walk me through why Nest wasnt appropriate for my two stage system and how their thermostats would work more efficiently. Since we paid up for a more sophisticated heating/ac we should maximize those benefits. He was professional and extremely informative. Id be more than satisfied if he was my technician for all heating/ac needs. Thanks again Alex!

  • Review 141 (2020-07-14 - Rating: 5)

    I’ve used Elite professionally to install HVAC systems in new builds and renovations as well as to repair my personal home. Everyone from front office to management to technicians are nice and extremely knowledgeable. I even had one tech wait on my plumber to arrive so I could have my broken A/C fixed that day rather than wait for a reschedule. Huge fan of the company.

  • Review 142 (2022-09-12 - Rating: 5)

    Elite AC did the installation of my new construction home and when I needed my minisplit serviced/cleaned they came out the same day. The Tech was on-time + friendly + charged me a fair amount for the cleaning. 5 star service!!!!

  • Review 143 (2019-05-22 - Rating: 5)

    Hermans service was wonderful. He arrived on time and quickly addressed maintaining and repairing our AC unit. He took additional time to explain the issues that he came across (nothing major just a replacement capacitor that was needed).

  • Review 144 (2023-07-13 - Rating: 5)

    We have had great service from Elite. They get back to you timely and do great work. One time we got a second opinion from them and saved thousands.

  • Review 145 (2019-06-17 - Rating: 5)

    Had a wonderful meeting with Herman from Elite this morning. I was beyond impressed with his knowledge and general interest in finding a solution. I had convinced myself a dehumidifier was what I needed...turns out I was wrong. We will now use them for our annual maintenance and any repairs needed moving forward

  • Review 146 (2023-11-13 - Rating: 5)

    Super quick and easy booking process. Everyone was so nice and professional. Was able to get us in same day and arrived promptly. Would highly recommend.

  • Review 147 (2023-02-21 - Rating: 5)

    Antonio was super helpful tonight. He was professional and knowledgeable, and figured out how to fix my control panel through targeted trouble shooting. I would recommend him!

  • Review 148 (2020-03-12 - Rating: 5)

    Alex is solid, salt of the Earth. He gave us a more than fair quote on a PHI (photohydroionization) system. We know it was a competitive cost because we shopped around. We called Elite because they were listed on the manufacturers website for professional installation, AND because Elite gets great reviews on Google & Yelp. Alex lived up to the reviews & beyond. Hes got integrity as well as knowledge, experience, professionalism, and kindness. He also gave us a very fair estimate on replacing our 10+ year old HVAC system with a truly zoned system. We will be going with Elite for that project when the time comes. We will also definitely be recommending Elite to our friends, family & neighbors.PS - get a PHI system installed. They are wonderful for folks with asthma, allergies, &/or kids or seniors (kills germs in the air & on surfaces!).

  • Review 149 (2017-06-09 - Rating: 5)

    Nikkia arrived within 1 hour of our original request for service. He assessed the situation and gave us our bare minimum recommendation (which we asked for). He was very professional and the service was reasonably priced. We were back up and running within a couple of hours. Exactly what we hoped for!

  • Review 150 (2019-05-16 - Rating: 5)

    Great experience with Herman. Showed up in a timely manner, clear communicator and educated me on the AC system of my new construction home. Stand up guy and can tell Elite Heating and Air value integrity and treating customers fairly.

  • Review 151 (2022-04-21 - Rating: 5)

    Their service technician Caelan was very professional. He reached out to me with an accurate time estimate for arrival, and performed work quickly and with minimal disruption. Price was exactly as discussed. Nothing more you could want from an AC service!

  • Review 152 (2022-07-15 - Rating: 5)

    Would recommend Elite Air to anyone having AC trouble. Quick, responsive, knowledgeable, and patient for someone who asks a lot of questions like me.Fixed our AC quickly and gave me some tips on how to prevent issues in the future.

  • Review 153 (2019-05-27 - Rating: 5)

    I have had nothing but great service over the years from Elite. They did not install my system but I wish they had, as they wouldnt have all the maintenance issues we are dealing with. They have come through in a very big way for us when we needed emergency assistance, bringing newborn home from the hospital and no A/C! Great service!

  • Review 154 (2020-06-22 - Rating: 5)

    Our air conditioning went out in the middle of Texas summer heat (upper 90s). Our home warranty company sent out their own HVAC contractor, but the technician was hours late, took 2 days to submit his report to the insurance company, then told us that he couldnt do the repair for almost 2 weeks. After 5 nights of trying to live and sleep in a 90-degree house, we called Trane (the manufacturer or our HVAC system) and asked them for a recommendation. They recommended Elite Heating and Air Conditioning.Jennifer and Aubrey, the coordinators in the office, were immediately helpful and positive. And, in spite of the fact that we live outside of Elites regular service area, Chris, the manager, agreed to help us out. Chris located a replacement evaporator coil right away, and by the next morning Alex, the HVAC technician came out, confirmed the other companys diagnosis, and did the repair neatly, efficiently, and without a hitch. The entire process took less than 24 hours! Alex was clear in explaining what he was doing and in showing us each step of the repair process. Also, in the midst of the pandemic, Alex was cautious and considerate about wearing a mask and maintaining social distancing when he was inside of our home. This is a great company all the way around! I can understand why Trane recommended the Elite team so highly. Theyre awesome!!

  • Review 155 (2022-03-24 - Rating: 5)

    Jennifer the office administrator couldn’t of been more helpful and professional in the whole process from start to finish. I had a remodel which required 3 new units and all new ducting.Jennifer really knows her products and city requirements.Elite and Jennifer are the go to people if you have any HVAC issues.Technicians are punctual, polite and respectful on you home.You can’t go wrong with this company

  • Review 156 (2021-06-18 - Rating: 5)

    Elite Heating and Air once again saved the day! We noticed our A/C wasnt working at 8:00pm and it was hot outside. Chris came within an hour and fixed us up. Not only that, he gave us tips on how to avoid that kind of thing in the future. Perfect! We have used Elite for years and will continue to do so.

  • Review 157 (2018-01-02 - Rating: 5)

    When the heater stopped working at our office Elite showed up the same day to diagnose the problem. Once the parts came in they came right back out and fixed it...all for a very fair price. I will definitely use them again when the need arises.

  • Review 158 (2022-03-29 - Rating: 5)

    The Elite team is great. Marcus and his brother, the installers were on time, efficient and tidy. Gary, the inspector is great also. He was on time and explained the system well.

  • Review 159 (2021-11-18 - Rating: 5)

    Joe and Rory were professional, polite, thorough and respectful of our home and us. We are very pleased with their service and so glad we chose a maintenance contract with Elite.

  • Review 160 (2019-12-31 - Rating: 5)

    Each of the professional service providers (estimator, installers, technicians, annual check up, etc.) has been very knowledgeable, courteous and helpful in dealing with the replacement of one of our HVAC units this year. I’ve been impressed with comments they have each made about what a terrific company Elite is to work for and the positive corporate culture. It shows in the client service they provide.

  • Review 161 (2019-05-18 - Rating: 5)

    We had 2 A-C/furnace systems that were 19 years old, starting to have problems and needed to be replaced. Elite sent Herman out to meet with us. You couldnt ask for a better representative. He was very courtious, knowledgeable and answered all our questions. He provided us with quotes for 3 different options, went over the pros and cons for each option and was never pushy at all. Communication via text, email, phone and in person was exellent throughout the entire process. When the day came for the swap out, the installation crew was on time and worked hard all day completing both systems in 1 day. House was comfortable that evening. Install team was very neat and did a great job installing and cleaning up after themselves. The next day, work was inspected by another rep. A very minor issue with the thermostat was addressed and refrigerant press was fine-tuned. After that, Herman returned and re-inspected the install again, performed a carbon monoxide test and asked if we had any more questions. I did a lot of research on different brands and contractors. What I found from talking to professional HVAC techs is that that the contractor is just as important if not more important than the manufactor of the equip. Ive been doing maint professionally on a wide range of equip over the last 40 years including automotive A/C repair so I can somewhat relate to the work performed. All the reps remained approachable and courtious throughout the entire process. Elite has my respect and I would highly recommend them.

  • Review 162 (2019-05-23 - Rating: 5)

    After being awoken by a dramatic rise in Temps overnight, I quickly called Elite Heating and AC of which they come highly recommended. Herman Iguala showed up even earlier than promised (Excellent), called ahead as promised and was very thoughtful, instructive and incredibly knowledgeable in all things AC and AC Troubleshooting. Now Its like an Igloo in my house which is always a good thing in Central TX in the Summer. Thanks very much Elite and appreciate the excellent experience Herman!

  • Review 163 (2022-02-16 - Rating: 5)

    Top notch. Solid choices, competent service removing old system and installing new. Return visit to replace faulty thermostat was flawless. Joe Hernandez is competent and courteous. Thanks!

  • Review 164 (2024-05-09 - Rating: 5)

    Very professional service. They performed a summer tuneup on two of our units. We would use them again.

  • Review 165 (2018-11-22 - Rating: 5)

    Ugh, I hate spending money on non-fun things but being warm in winter and cool in summer, here in Austin, is a necessity one must prioritize I suppose.I had to have my HVAC [originally from the 60s] in my condo replaced. Both the unit inside my condo as well as the unit on the roof, which involved the use of a crane. I did my due diligence and got 3 bids from 3 different companies. Elite was the only one that showed up exactly at our appointment date/time. First impressions!Their bid came in just slightly higher than the other two but you get what you pay for. Their service from beginning to end was excellent. The two gentlemen sent to do the installation, Trey and Calen, were on their A game. They even made sure they left no mess behind in my condo or on the property.Courteous in every way and professionals in their craft. From general observation they were in constant contact with each other between my unit and the rooftop. If its possible to request these guys, do so.Thanks!

  • Review 166 (2022-01-21 - Rating: 5)

    Imagine this. You got a new house 3 days ago. It’s January in Austin and the weather takes a weird dip below freezing and your heat stops working. Very scary!! Thank god for this company but mostly thank GOD for Antonio. He came right over (even though I called after business hours) and he went right up to my attic, figured out what the issue was and fixed it. He must have been here hours in the freezing cold. I thought I was going to freeze to death. If you are unlucky enough to have this ever happen to you… I hope you’re lucky enough to have Antonio to save you. Thank you Antonio!!!!!!

  • Review 167 (2021-03-22 - Rating: 5)

    Caelan was awesome to work with and replaced the AC coil because we were getting a musty smell. He was thorough, polite, and professional. Highly recommend him and his Elite team.

  • Review 168 (2023-10-01 - Rating: 5)

    Caelan our technician was knowledgable, thorough and friendly!Got us up and running after hours and on a weekend when I had people coming over for a partyThanks Caelan and Elite!

  • Review 169 (2023-06-22 - Rating: 5)

    Alex was on time and had us up and running in under 30mins. He identified the problem right away, had it fixed and was on his way. Thank you Alex for being efficient and knowledgeable!

  • Review 170 (2024-08-09 - Rating: 5)

    The team at Elite are great. Really professional and diligent.

  • Review 171 (2022-11-15 - Rating: 5)

    We chose Elite to replace our HVAC system. We had bids from other companies, two of which carried the American Standard product and two others that carried a different brand. We felt Elite was the all around best fit for us.

  • Review 172 (2020-09-19 - Rating: 5)

    We lost service of our air-conditioning unit upstairs and called this companyThey sent Kaylan out to look at it Calen was very informative and he thoroughly diagnosed the systemWe had a bad dampener system so he bypassed that to get the cooling working again in my daughters room and upstairsThen he ordered the board to fix the dampener systemWithout even being asked he figured out also that our builder had never wired up the second stage of the evaporator unit so we weren’t even receiving full efficiency for the last five years since our home is being builtHe wire that up and oh my gosh the air is blowing cool nowHe also removed some tape around various safety switches which the subcontractor had left in place bypassing the safety system of various unitsCaelan Has a background in HVAC installation and without being asked he was able to remediate my incorrect installation in less than One day and he never even charged me for that! Unbelievable that I paid to building inspectors who didn’t catch these errors!When you call this company be sure to ask for Caelan!!

  • Review 173 (2021-06-29 - Rating: 5)

    Special thanks to Gary, Jared, and Preston for a wonderful job installing a mini split system at our house. Very professional crew of guys, they integrated the system seamlessly into the space and we looking forward to using it. Thanks!

  • Review 174 (2020-08-12 - Rating: 5)

    Living in Texas you need a trustworthy reliable ac service company on hand. And Elite is that company. Fast and professional with a 24 hour call service gives you assurance that you will be taken care of ASAP. Dont hesitate to call this top choice service company to get you ac unit up and running.

  • Review 175 (2022-02-04 - Rating: 5)

    Jo came out when my heating went down in the winter. He got the heat running again but said a new control board would be needed. 5 mins after Jo left he returned. He had mad a phone call to someone and wanted to double check two control wires had been connected for the EM Heat (not typical in other units). We discovered the two wires were not connected and addressed right then. Thanks again Jo.

  • Review 176 (2022-07-07 - Rating: 5)

    Sasha was very professional and arrived before the appointment time! He made sure everything was working and cleaned up after himself. Highly recommended!!! Customer for life!

  • Review 177 (2020-09-02 - Rating: 5)

    Herman was the BEST!!! Herman came out diagnosed the problem quickly and did a great job fixing it. Elite AC is my go to service from here on. Reliable, affordable, and effective. Herman saves me from spending 10000 for a new unit.

  • Review 178 (2024-08-07 - Rating: 5)

    Elite was great. They were quick and very communicative with me during the whole process. Definitely recommend them.

  • Review 179 (2023-07-14 - Rating: 5)

    I had a couple of estimates that were a sticker shock and didn’t even look into the issue , Elite dove rite in and showed me the issues and gave an excellent experience. I will recommend them for sure .

  • Review 180 (2022-08-03 - Rating: 5)

    Caelen came, listened to my story, then inspected the equipment. He thoughtfully assessed and reported and recommended. Then he installed a new RemeHalo U/V & Ionizing air purifier system. He basically had to fix a previous botched air purifier system (installed by another service company). He pointed out the good and bad of the botched job. It was clear that his motivation was to do a good job, the right job based on what I wanted. I TRUST Caelen and plan to use him for all future HVAC needs. JMc

  • Review 181 (2023-06-06 - Rating: 5)

    Shout out to Elite! More specifically big shout out to J. He is very personable and professional and made it feel like we were a top priority when our commercial fridge broke down. 5 stars.

  • Review 182 (2020-03-27 - Rating: 5)

    Replacement of HVAC unit arranged by my landlord. Alex from Elite arrived same day and did troubleshooting. Next day he brought temporary unit to use until installation is completed. Following morning Santos and Marcos showed up promptly at 9 and completed the installation by 2pm without issues. I think all 3 guys deserve a raise!

  • Review 183 (2023-10-24 - Rating: 5)

    Damon was amazing - he was able to trouble shoot my hot water heater pilot light issue and help me without doing a full replacement.

  • Review 184 (2019-07-18 - Rating: 5)

    Incredible service! Responded immediately. Alex was super pleasant and found the problem instantly. Was able to arrive after hours, same day, and replace thermostat on the spot! 10/10 would recommend.

  • Review 185 (2023-05-25 - Rating: 5)

    I needed someone to come out to repair refrigeration unit and J and Aubrey were quick to respond. Mark come out and got our unit up and running in no time. Would definitely recommend

  • Review 186 (2018-03-02 - Rating: 5)

    Alex was amazing. He answered my texts outside of normal business hours and was able to lock down the issue. He then came out on Monday to diagnose and fix our problem. Thank you Elite Air!

  • Review 187 (2021-09-03 - Rating: 5)

    My A/C was not cooling and they were totally booked but said they could send someone late, on call, and overtime but Antonio called me and got to my house by noon and was so knowledgeable and courteous and thorough, I can’t say enough good things about Elite but especially Antonio!

  • Review 188 (2017-09-12 - Rating: 5)

    We are very grateful we selected Elite, the technicians were very professional while they were here. They answered all our questions, were courteous, made sure they cleaned up after their work, and the work they did outside and in the unit closet looks very unbelievably professional. We are very pleased with their work and so glad we chose them. Thanks

  • Review 189 (2023-07-17 - Rating: 5)

    Alex and Tyler showed up on time and quickly diagnosed the problem with my AC system and fixed it. No fuss, no muss. Super professional crew! Thanks!

  • Review 190 (2022-10-28 - Rating: 5)

    James came out to fix my water heater and a leaky faucet within an hour of me calling Elite. He was very professional and did an amazing and fast repair

  • Review 191 (2022-01-20 - Rating: 5)

    Really appreciate Joe at Elite and would recommend him to friends and family. He took the time to evaluate and explain what he found and was efficient in solving it. Courteous, professional and did great work.

  • Review 192 (2018-06-25 - Rating: 5)

    Two homebuilder friends of mine independently recommended Elite Heating and Air Conditioning for repair/replacement of our 15-year old HVAC system. Throughout the process, I was able to reach both the owner and the tech with questions and when it came to the day of the replacement, things went quickly and smoothly. Their pricing for the FULL replacement was only marginally higher than the quote provided for just a coil replacement by the vendor sent by my home warranty company. I highly recommend Elite for any HVAC issues.

  • Review 193 (2021-02-20 - Rating: 5)

    This company is amazing! My neighbors and I had damage associated with the winter storm. They were very responsive and scheduled all of us simultaneously. They did the work quickly and efficiently. We’ll use them again!