Blue Dragon Plumbing, LLC

Located in Austin, Texas

Address: 12205 Antoinette Pl, Austin, TX 78727, United States

Phone: +1 512-947-2491

Rating: 4.7

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-17 - Rating: 5)
Gilbert is GREAT!!! He helped me several years ago and again today with our PRV. He is friendly, super reasonable pricing, very responsive and get the job done well! Hands down, Gilbert is our plumber!

Review 2 (2024-06-15 - Rating: 5)
Gilbert did an awesome job! Very reasonable pricing for replacing my hot water tank. Very knowledgeable. I highly recommend him and his team.

Review 3 (2024-11-21 - Rating: 5)
Humberto is great! Really knowledgeable and he cares about the work he does. Great local plumber!

Review 4 (2023-08-10 - Rating: 5)
Gilbert at Blue Dragon Plumbing is so amazing, its mind-blowing! Were moving out of state next spring and I have to say, I have never mourned the impending loss of a plumber before, and probably never will again, but man! Gilbert is good people and having him over to fix or install something is just an absolute pleasure.We had him out yesterday to install a kitchen faucet and fix a rocking toilet. He called ahead warning us of his ETA, as we were his first appointment of the morning. He got right to work and continued working through our yappy dogs and incoming calls, referring customers to other plumbers in emergency situations.He asked for a trash bag to keep things tidy, and he asked for glass cleaner and paper towels to clean the surface of the sink basin before installing the new faucet for a solid connection. Its this care that really elevates his service! Hes also just a pleasure to be around; his energy and enthusiasm is infectious.Gilbert is just an all-around excellent human being, and Id refer his plumbing skills to anyone.

Review 5 (2023-08-11 - Rating: 5)
Cannot say enough good things about Gilbert and Blue Dragon. When you find a great specialized trade company, you hang on to them and have used him numerous times. Incredibly friendly, knows his stuff, reasonable in price and responsive. Has been so good, we have referred neighbors who have felt the same way.

Review 6 (2023-11-17 - Rating: 5)
I’ve had Blue Dragon help me with a couple of issues and both were taken care of professionally. Both Gilbert Jimenez and Brian Widener were incredibly friendly and polite when helping me with my plumbing issues. Affordable and efficient!

Review 7 (2022-09-21 - Rating: 5)
Gilbert at Blue Dragon Plumbing is a lifesaver! Hes come to our home several times, often last minute, to make repairs and make assessments. He is so professional, so responsive and so easy to work with. Their prices are always reasonable, and Blue Dragon never overcharges or repairs something that doesnt need a repair. These guys honestly bend over backwards for their customers, and always provide the highest quality work for the best price.

Review 8 (2021-10-23 - Rating: 5)
I had Gilbert replace my bathroom faucets and kitchen insinkerator last week. He was responsive right from when I first called him about his services. His rates are upfront and reasonable and he has a professional attitude. He also gave me some plumbing tips just as an aside. His work is quite satisfactory and Id be happy to avail of his services in future.

Review 9 (2021-06-28 - Rating: 5)
Gilbert was excellent. Honest pricing and knows what hes doing. Customizes the customer experience. Sets up the appointment over email and texts when on his way and a summary of the job with receipt. Will definitely refer him to friends and use him for all our plumbing needs. Thanks Gilbert!

Review 10 (2022-01-22 - Rating: 5)
We noticed one of the spigots in our backyard was dripping. Right before we were about to get a cold front, the drip got worse and turned into a larger leak. We were losing ~a bucket of water every couple hours.We called a few plumbers but they either didnt have availability to come out or didnt answer. Our neighbors referred us to Blue Dragon.I called Gilbert and he was friendly and professional. He asked for pictures of the leak and a quick explanation of what was going on. I sent him pics and scheduled a repair for later in the week. Luckily, Gilbert finished a job early that same day and was able to come out within a few hours. (Results not typical).He arrived and explained that we just needed to replace the hardware to stop the leak. He let me watch him work and ask him questions to understand the issue and the fix.Maybe next time I have an issue I will be confident enough to attempt a fix on my own. But I will probably just call Gilbert. :)

Review 11 (2018-10-13 - Rating: 5)
Gilbert, the owner and Master Plumber, phoned me twice very quickly to get info regarding my job and was at my home within an hour of my first phone call to him !! He had a full 2 week schedule and offered referrals to other plumbing companies, but I opted to wait for him,. As my issue was small in his estimation (replacing 2 30-year old water shut-off valves to my washing machine), he came out himself .I was amazed at the speed (about 20 minutes) at which he worked and completed the job! He is professional, friendly and helpful in educating his customers of their circumstances. A delightful person and Im grateful to have found Blue Dragon Plumbing.

Review 12 (2020-06-22 - Rating: 5)
Weve got recommendation for Gilbert in our Nextdoor app, and we love him! Every time I called, he responded immediately. He always called before his arrival. He did a great job in installing a chair-high commode for us. He is very detail-oriented, super efficient, and also very friendly. Recently, he fixed our bathroom sink faucet due to a clogged aerator, and he didnt even charge us, stating that was too quick and easy. We are very impressed by his professionalism. I know he has a busy schedules, but I still highly recommend him, not just for his excellent skills, but mainly for his integrity and honesty.

Review 13 (2024-04-09 - Rating: 5)
Gilbert is an amazing we will be using and referring him for all of our company plumbing needs at A-Tex Pest Management as well as any of our customers in need of a great plumber!

Review 14 (2021-09-08 - Rating: 5)
Used these folks one time and was extremely happy with their service. The owner (Gilbert) was a real stand up guy. He explained everything to my satisfaction, showed up when he said he would, did excellent work and completed it in a timely manner. Their prices are excellent too. Ill definitely use them for all my future plumbing needs.

Review 15 (2023-07-27 - Rating: 5)
Gilbert runs a great company! He is extremely friendly and knowledgeable. He replaced some outside spigots and fixed a tub faucet for me. I highly recommend him!

Review 16 (2020-11-05 - Rating: 5)
Gilbert responded to my call immediately and was able to install new shut off valves on a bathroom sink the same day. He worked fast and was able to answer all my questions and offered great advice for future plumbing projects that I had in mind. His service and rate were excellent.

Review 17 (2019-02-10 - Rating: 5)
Gilbert is as good as it gets for a plumber. He takes his work very seriously and does the job right- with a sense of humor. He goes out of his way to get you the best price too. We have been working with him since 2014. He has installed 2 water heaters- the second one he had to make slight modifications with the new regulations on water heaters (no prob). We had a gas leak scare last week - he came and made the repair the same day (on the weekend)!! and didnt mention cost. We highly recommend Blue Dragon- he will do it right and treat you like family.

Review 18 (2018-09-19 - Rating: 5)
I just have to give a huge shout out to Gilbert at Blue Dragon. He has replaced both my water heaters and most recently replaced my Pressure Relief Valve. He does great work, at a great price and most of all is a genuinely nice gentleman who has always been super responsive and helpful when I email him with plumbing questions. He gives me very thorough information and I appreciate him so much. You wont go wrong calling him for your plumbing needs.

Review 19 (2023-08-23 - Rating: 5)
Honest, reliable, hard working, and straight shooting. Had some other plumbers obviously inflate the amount of issues a new house had. Blue Dragon came through, did an actual investigation, and only sold me what I needed. Will absolutely be using Blue Dragon for anything going forward.

Review 20 (2021-10-15 - Rating: 5)
I had Blue Dragon (Gilbert) out to replace all 3 of my exterior hose bibb valves. He was on time, upfront about the supplies, labor and fees, and the job was completed to satisfaction! Happy to call them first next time I have any plumbing issues!!

Review 21 (2019-06-26 - Rating: 5)
Gilbert was great at communicating and very clear about his rates prior to coming out. He showed up on time with all the tools and parts needed for the repair and went over and above what was asked. He not only fixed the symptom of the problem but actually identified the root cause and proactively fixed that as well. I have dealt with a lot of service providers over the years and there are very few that I would put in the same category as blue dragon Plumbing.

Review 22 (2019-06-30 - Rating: 5)
Gilbert and Matt are fantastic! We had another plumber do some work because the insurance company required we use a specific company. They didnt get a single thing right. After two unsuccessful visits and fighting with the insurance company we decided to pay for the repairs ourselves and get it done right. Blue Dragon came in, identified the issues and got them fixed quickly and accurately. I would highly recommend Blue Dragon Plumbing!

Review 23 (2017-05-21 - Rating: 5)
I love working with Gilbert and the Blue Dragon crew! Blue Dragon Plumbing is incredibly professional, friendly, and educational. Not only will your plumbing needs be take care for with expert precision, youll learn about your system and how to maintain it through preventative maintenance. Highly recommend. 💯

Review 24 (2019-07-12 - Rating: 5)
I had a plumbing problem that had been going on for a week. I burned through two contractors not returning calls and breaking appointments. Then I called Blue Dragon. Wow! what a difference. After setting up an appointment, Gilbert called me back a few minutes later and said he had a free tech that could come now! Im sorry, but that never happens. I was actually stumped at first- not believing what I was hearing.. 3 hours later - problem fixed. Gilbert and Matt at Blue Dragon have restored my faith in customer service. Its good to know there are still companies who care about their customers.

Review 25 (2023-04-24 - Rating: 5)
Owner, GIlbert, is awesome! Came to fix a handful of things, realized he didnt have a key part, rescheduled without charging for the first visit, and did quick, complete, quality work. Plus, hes just a really nice guy!

Review 26 (2020-05-15 - Rating: 5)
Gilbert is the best. As a young new homeowner, he takes time to explain things to me and does not try to overcharge me on things I dont need when he completely could. I am so happy to have found him, and I highly recommend him! He also loves dogs.

Review 27 (2022-06-02 - Rating: 5)
Had Gilbert out yesterday to replace a hose bib, he was able to come out straight away and got the job done very quickly! Very kind and friendly guy, will be using him for any plumbing needs I have in the future for sure.

Review 28 (2018-02-24 - Rating: 5)
Submitted an online contact request (on a Saturday) regarding getting a quote for replacing my old tank-type water with a tankless-type. Within minutes I got a friendly call from Gilbert, who let me know that hes not working with tankless water heaters currently, but offered a recommendation for another local family-owned outfit that does. Great customer service!

Review 29 (2017-12-10 - Rating: 5)
Gilbert is the best. He provides courteous, efficient service and honest advice. His work is consistently high quality and reasonably priced. Special plus is that Blue Dragon is an independent local business that supports the community!

Review 30 (2018-09-07 - Rating: 5)
These guys are awesome. I posted a service request at 10:30 at night for a gas leak in my stove. They responded first thing next morning and were at my house by 10:00. Gilbert was friendly, very knowledgeable, explained each step as he was taking it. He was quick but thorough. The whole experience just made my day. Will ALWAYS use these guys in the future.

Review 31 (2021-11-03 - Rating: 5)
Gilbert is the man! Called him at 8:30 AM the morning our drain clogged and he was here at 1:30 PM. Cleared our drain in no time. Two times cheaper than the last guy we had come out for the same problem! Thank you Gilbert for the fast and excellent service!

Review 32 (2020-02-04 - Rating: 5)
I have used blue dragon plumbing on two different occasions. Both times honest, efficient work at a reasonable price. On top of that Gilbert Jimenez has good people skills and is a pleasure to work with.

Review 33 (2017-08-06 - Rating: 5)
I called Gilbert because i was conerned about our bathroom sinks. Gilbert diagnosed the issue immediately and assured me that i did not need any extensive repair. Then he went on to give me some excellent advice about our shower. Very professional and educational, ill be calling him with any future plumbing issues.

Review 34 (2017-08-12 - Rating: 5)
Spoke with Gilbert, was explaining him about low water pressure. He was kind enough to ask questions to understand problem. He was transparent about issue and cost for any services. I ended up not needing to do anything as it was citys fault. I would hire him if needed in future for his honesty and expertise

Review 35 (2019-03-07 - Rating: 5)
Gilbert was very responsive and able to come out a few hours after my initial call, when other places had much more of a delay and gave a much less personal experience. He fixed our issue very quickly and efficiently.

Review 36 (2019-12-24 - Rating: 5)
Matt installed a new expansion tank and did a very good job. He was prompt and the work was very professional. I would highly recommend Blue Dragon Plumbing and the owner, Gilbert.

Review 37 (2024-02-10 - Rating: 5)
I contacted the company by way of the website, and got a call within hours, and Gilbert was to my house that afternoon.We are re- doing the bathroom, so it all just fell into place.

Review 38 (2017-06-21 - Rating: 5)
Gilbert was informative and professional. He was prompt and fixed our plumbing issue and explained every step of the process. His estimate was fair and accurate.

Review 39 (2021-04-16 - Rating: 5)
Gilbert was professional and educational during my appointment. He answered my questions easily and helped me understand what was happening as he was explaining it.Super friendly and knowledgeable!

Review 40 (2020-04-14 - Rating: 5)
Highly recommend Gilbert and his company. Honest hard working man. Great service. I even recommend him to my own customers that my handyman company service. Wonderful company.

Review 41 (2020-01-15 - Rating: 5)
If you are looking for a plumber, you have found the best.Gilbert is someone who values honesty above all else and his work is nothing but outstanding.

Review 42 (2020-02-25 - Rating: 5)
Best company ever. Even when they cant help they will point you in the right direction. We love love love this company and would recommend to anyone looking for consistent, convenient and friendly service!Thank you especially to Gilbert. You rock!!!

Review 43 (2024-04-09 - Rating: 5)
Gilbert was amazing! Very fast response even came out and installed our new water heater on his scheduled day off to help us out. Fair pricing fast service. Excellent communication before during and after. And also just a great person over all! I am happy. Should I finally found a great plumber!

Review 44 (2021-08-14 - Rating: 5)
Technician did an amazing job and made quick work of the laundry list we had for the house. Highly recommend Blue Dragon Plumbing.

Review 45 (2013-08-10 - Rating: 5)
If youre in need of a last minute plumber, then this is your guy. We had a garbage disposal go out over the weekend and he came by on a Sunday with no weekend charge. Quick, reasonable and friendly.

Review 46 (2024-05-22 - Rating: 5)
Its a pleasure to work with Gilbert. Truly an incredible person and plumber. I wish all businesses could be like Blue Dragon Plumbing. Feels great to support a local business

Review 47 (2020-10-13 - Rating: 5)
Gilbert is just wonderful! Hes professional, on time, has reasonable prices, and does great work.

Review 48 (2023-01-25 - Rating: 5)
Gilbert did a great job, professional and reasonable. I recommend this company.

Review 49 (2019-10-03 - Rating: 5)
Gilbert is fantastic! Service was fast and professional. Truly a top notch job.

Review 50 (2019-03-21 - Rating: 5)
Extremely quick service, I’ve had to call twice in the last couple of weeks and they were quick to respond. Excellent quality, helpful and reasonable price! I’m a fan!

Review 51 (2019-09-07 - Rating: 5)
Gilbert and Matt are amazing and professional. We love these plumbers

Review 52 (2022-09-26 - Rating: 5)
Gilbert did a fantastic job for us. The Pressure Regulator Valve on our new home wasnt functioning properly, resulting in annoyingly low water pressure. Gilbert was able to quickly troubleshoot the issue and install a replacement. Professional & on time. Our repair ended up coming in under the original estimate, we feel his service offers a good value. We will be using Gilbert for any future plumbing repair needs.

Review 53 (2020-09-09 - Rating: 5)
Thanks for getting at my home as fast as you could and save us all a flooded bathroom. High quality service!

Review 54 (2023-09-30 - Rating: 5)
Fast, honest and highly skilled plumbing service

Review 55 (2021-06-11 - Rating: 5)
Honest plumber. Don’t waste time with others. These guys are great. They communicated well and gave me the best price I could find. They care about doing quality work. Hard to find a master plumber that cares and shows up to do the actual work. Well worth it to wait for these guys if you can.

Review 56 (2019-07-21 - Rating: 5)
Great guy, very responsive and gets the job done at a fair price!

Review 57 (2019-05-04 - Rating: 5)
We had some complications with a hot water heater install. Not only did the team at Blue Dragon resolve the problem quickly and effectively, they assisted us in many other ways getting our house back to normal. They were polite, professional, and extremely responsive. We would highly recommend using Blue Dragon for all of your plumbing needs.

Review 58 (2021-04-05 - Rating: 5)
My exterior hose bib needed replacement so I contacted Blue Dragon Plumbing on a Saturday afternoon. Gilbert called me back that afternoon and scheduled an appointment for Monday morning. His estimate was prompt and accurate. Aaron, his associate plumber, called Monday morning prior to arrival and did the job. Great communications and professional service. They are my #1 go to plumbing service!!

Review 59 (2021-06-05 - Rating: 5)
Wow.. after 20 years of rental property ownership and disagreeable experiences with plumbers, Ive finally found my go-to guy. I went through 2 handymen and wasted a good 3 weeks trying to get a simple leaky faucet resolved, listening to every imaginable excuse, ranging from car wont start to grandmother ill, and finally just gave up and fired them both permanently.Finally, I read reviews of Blue Dragon and decided to give them a shot. Gilbert responded to my initial voice message ,in less than an hour and set a schedule. I gave him tenant contact info and he made all the scheduling arrangements directly with them. Sure enough, on the appointed day, the crew showed up exactly when they said, and resolved the leak. While there, they discovered abnormally high water pressure at the house, which pointed to a failing pressure relief valve at the meter.A repair estimate range was given to replace the valve and another appointment was made for a return visit to accomplish that. Again, the guys showed up exactly when promised. When the job was done, they had replaced a couple of additional components not initially anticipated.The best part? The final bill amount came in LESS than the low end of the initial estimate.Whats not to like? These guys are now in my Rolodex in bright red!

Review 60 (2020-10-19 - Rating: 5)
Gilbert is phenomenal! We have had the worst luck finding quality people to help us when things need to be done on our home but Blue Dragon Plumbing consistently exceeds expectations. Gilbert provides top notch work and is also honest and fair in pricing. We’ve been using BDP for 5 years and highly recommend.

Review 61 (2021-06-29 - Rating: 5)
My condo had a severe water leak and Blue Dragon promptly ensured I was referred to an experienced and professional business who could be on site sooner. That level of customer service is rare and extremely appreciated! I highly recommend them!

Review 62 (2021-03-02 - Rating: 5)
Gilbert is awesome, very friendly, personable, and knowledgeable. Our garbage disposal clogged up 2 hrs before we were scheduled to fly to Montreal and he took care of it in no time! Definitely saved our travel plans and disposal. Just recently had him out again to replace a leaky sink basket was just as happy with his work! Our go to plumber!

Review 63 (2019-04-09 - Rating: 5)
Best plumber in the Austin Texas area. Awesome guy, super communicative.

Review 64 (2019-04-29 - Rating: 5)
I think Blue Dragon is about a 4.6 or so, so Ive rounded up to 5. I had a shower faucet that leaked into the shower. I had tried to get the handle off myself for the repair, but it wasnt budging, so I decided to call a professional. Truthfully i changed my mind three times before picking Blue Dragon. In addition to the shower issue, we had two outside faucets (aka hose bibs) that would drip a bit in colder weather.... i wanted to get those serviced, suspecting an old washer or crown packing,. Last on my list were the valves to my two toilets. I hate multi-turn valves when theres a bowl emergency (about to over flow), and the crowns also leak a few drops in certain positions.With that list I used the Blue Dragon web page contact form on a Wednesday night to place my request. The next day I got an email from the owner (Gilbert Jimenez) detailing his fees and proposing an afternoon visit. I took it, and one of his crew, Matt, was calling promptly at 12:30 to say he was on his way.My wife was on site when he visited. I had to walk him through the wish list a bit again by phone, and he recommended it would be cheaper to replace the outside faucets rather than repair them, I agreed. My wife says he moved quickly from task to task. He had a bit of trouble getting the shower handle off to, but quickly came to a solution and took care of it.All the work was done with two hours of billing (including their standard 1/2 hour for travel).When I got home there were a few detail points that I though needed further attention. I put another request in on the website and promptly got a followup call from Gilbert. He took my notes with no push back and Matt was able to drop by again the next day to address the details.I am very pleased with Blue Dragons service. I would use them again and recommend them to my friends. I am particularly pleased with their suggestions that were different from my request, but saved me money. They were able to use a couple parts I had in my plumbing box. They were very conscientious about being on the clock and moved swiftly from task to task. And, when I had a couple concerns about the work, they came back promptly to do the fix on their nickel.One suggestion for them is to find a web based contact system that sends the client, by email, the message they leave in the contact form. There was one point in the project when my wife asked didnt you tell them XYZ, and I thought I had, but I couldnt confirm it. Until then, before you hit submit on their web page contact form, you might want to copy and paste your message locally so you have a record.

Review 65 (2020-03-13 - Rating: 5)
Friendly, fast & effective. Quality service with integrity and a smile.

Review 66 (2017-10-26 - Rating: 5)
We have been using Blue Dragon for years - he is a straight shooter, and he and his helpers are polite and courteous in your house. In fact, we had him out to clear a drain once and while he fixed it, he showed us how to do it ourselves in the future so we wouldnt have to have him back out. Thats integrity. So when we needed a water heater, we called him first and have been happy with the results.

Review 67 (2019-07-28 - Rating: 5)
They found me another plumber when all their folks were out in the field when we had an emergency during business hours!