Benjamin Franklin Plumbing of South Austin

Located in Austin, Texas

Address: 8501-D, S 1st St, Austin, TX 78748

Phone: +1 512-333-1171

Rating: 4.5

Services

Repair services
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
This morning, we had a repair on the main water line where a leak in the yard had developed. The plumber arrived on time as planned and got right to work. He provided an estimate that was spot on.The leak was fully repaired and the grass replaced.Weve been consistently happy with Ben Franklin Plumbing over the years. They arent the cheapest folks but they do quality work and show up when you call for services.

Review 2 (2024-11-07 - Rating: 5)
I am an electrician of over 25 years and have managed and even helped build some of the electrical service companies in the area. I can honestly say that JP and Benjamin Franklin Plumbing gave a 5 star service. The booking and dispatch communications, showed up when they said they would, Good pricing and JP was efficient, did AMAZING work and was very clean throughout the entire process. I highly recommend JP and Benjamin Franklin Plumbing!

Review 3 (2024-05-29 - Rating: 5)
Fast, friendly, and expert service. Donovan did a great job with the multiple issues we had. He explained what was happening, how to fix it, and got the job done. Not only was our problem fixed, but we learned a lot! Recommended!

Review 4 (2024-11-24 - Rating: 5)
Jared was fantastic! Solved our problems! He was extremely knowledgable and cleaned up afterwards!

Review 5 (2024-03-25 - Rating: 5)
Donovan with Benjamin Franklin Plumbing was quite knowledgeable, and is a true artist, as he was able to pull off something I personally didnt think was doable. Also was very polite and patient explaining everything.

Review 6 (2019-12-20 - Rating: 5)
Had no hot water at night due to construction that the remodel company couldnt figure out but wanted to charge me $500 for a new pilot switch. Requested to Ben Franklin that someone come out the next day which they did and were able to arrive much earlier than scheduled. Dylan is very professional and pleasant to deal with. The issue was minor, and I was only charged the service charge. Very happy with tech and service and happy that I have contract with them.

Review 7 (2024-11-26 - Rating: 5)
Amazing responsive service, always my first choice

Review 8 (2019-10-22 - Rating: 5)
We have used Benjamin Franklin Plumbing three times for different plumbing issues. Each time, we were able to schedule a plumber right away. The plumbers were prompt, professional, and very good. Dylan took the time to explain what he had fixed for our insurance claim. We would definitely recommend this company to our friends.

Review 9 (2024-03-08 - Rating: 5)
Great svc from Mike with Ben Franklin plumbing. Helpful, professional, with clear pricing & install info. A good guy to know.

Review 10 (2020-05-15 - Rating: 5)
Dylan with Ben Franklin plumbing was amazing and so knowledgeable and patient with us regarding our issue. Being new home owners we are learning a lot about our house and we just had a crash course in sewer plumbing. Dylan was quick, assessed the issue, provided us with great information and things to look out for, etc. He resolved our issue quickly and we also had him quote more plumbing items we need to fix sooner than later. I can rest easy now that my issue is fixed and learned a ton in the process.

Review 11 (2023-12-18 - Rating: 5)
Tim did an excellent job of throughly explaining the problem, and took his time to fix the problem. We appreciate all the hard work Tim did to get our water flowing again.

Review 12 (2019-12-10 - Rating: 5)
When I called, an actual person answered the phone! They were able to send someone to our house right away to diagnose and repair our leaking water heater. Dylan was patient, knowledgeable, friendly and professional. We will definitely use this company again when needed!

Review 13 (2019-11-09 - Rating: 5)
From making the appointment to the actual service I received, everything was easy to understand and everyone I spoke to was kind and patient. Dylan was great- thorough and knowledgeable. I’ll definitely be using them again!

Review 14 (2020-04-20 - Rating: 5)
I requested an appointment with them because my line burst between the meter and my house. They would charge more for a Sunday service (understandable) so I scheduled it for Monday. I decided to start digging to fix it myself and eventually called them when I reached the problem to cancel my appointment. Fred was totally cool with it and even gave me some pointers when I got to the problem. He wasnt going to make a dime out of me, but he was still so helpful. Next time I need a plumber on a task I cant handle, Benjamin Franklins is definitely getting a call.

Review 15 (2019-07-29 - Rating: 5)
Jon was very professional and worked very efficiently. Once he completed one job (both bathroom faucets needed to be repaired), he made sure it was working well before going on to the next job. He also kept me informed as to what he was doing next. I will certainly consider calling Ben Franklin Plumbing for any future plumbing issues.

Review 16 (2019-11-13 - Rating: 5)
So happy to report that Benjamin Franklin plumbing exceeded expectations m called at 3 plumber here by 415. Clogged bathroom sink was in working order within the hour. Plumber also answered questions about long term maintenance of our pipes. Dylan was easy going, professional, and capable. Very happy with the outcome and service.

Review 17 (2019-10-25 - Rating: 5)
Ben Franklin, and especially Dillon, have continued to do great work on my 30y old house. He has repaired and updated the different sinks, tubs, and toilets in the upstairs bathrooms that were in disrepair. Everything now runs, drains, and flushes so much more cleanly and efficiently than I could remember. All work done at a very reasonable price with prompt, professional, and courteous customer service. Thanks, Dillon!

Review 18 (2024-11-06 - Rating: 5)
Very efficient. High quality service!!

Review 19 (2024-08-14 - Rating: 5)
Donavan was extremely helpful, quick and professional!

Review 20 (2024-08-05 - Rating: 5)
In the area, so response time was quick. Professional and courteous. Repair took no time at all.

Review 21 (2019-12-04 - Rating: 5)
We called Ben Franklin after S and D stood us up twice. They were prompt, friendly and reasonably priced. I would highly recommend them. Dylan was excellent.

Review 22 (2019-02-08 - Rating: 5)
Benjamin Franklin plumbing technician Jared Patterson did some commode repairs at me home today. He was very prompt and very professional. He explained my options and did a great job on the repair. Very friendly and he is a great rep for Ben franklins. I will not hesitate to refer them to my neighbors and friends. Thank you!

Review 23 (2019-12-03 - Rating: 5)
Dylan Tanner was on time (early, actually! Dispatch called to see if I was available.). He was knowledgeable and personable - showed me where the damage came from and completed the work quickly. Would definitely use this service again.

Review 24 (2024-03-04 - Rating: 5)
Donovan was great! That says it all.

Review 25 (2024-02-18 - Rating: 5)
Ryan came by for a minor PEX repair and was able to solve our hot water issues. Highly recommended.

Review 26 (2020-04-24 - Rating: 5)
Dylan was great at troubleshooting where a leak originated . Very thorough and I appreciated his keeping me informed of the problem and the repair needed. He practiced safe procedures in regards to the Covid-19 pandemic the world is experiencing.

Review 27 (2024-06-10 - Rating: 5)
Absolutely incredible! We had a somewhat simple issue, but definitely something we couldn’t fix ourselves. I called to check their availability, and not only did they have someone already in our area, but they were able to stop by and complete the job all within the hour! I know we are an exception to the rule, but I can’t wait to depend on them again in the future. Thank you Benjamin Franklin Plumbing!

Review 28 (2024-10-16 - Rating: 5)
Great service. Very helpful.

Review 29 (2024-03-20 - Rating: 5)
Donovan was very professional and answered all my questions thoroughly. Will be using this service in the dirtier for sure.

Review 30 (2019-06-12 - Rating: 5)
I forgot the plumbers name but he was professional, courteous and got right to work. He was careful to cover his shoes, tell me what he was doing and was friendly. I would recommend him to anyone and Benjamin Franklin plumbing.

Review 31 (2021-03-21 - Rating: 5)
Efficient, timely service. Jonathan Willis was excellent. He was knowledgeable and immediately diagnosed the problem and explained the problem in simple terms for me. I couldnt be happier.

Review 32 (2020-01-08 - Rating: 5)
Dylan has been out to my home twice for unrelated issues. Dylan is professional, pleasant and always does the job right. He is definitely the go to person to solve your problem.

Review 33 (2024-03-12 - Rating: 5)
J P & Benjamin Franklin Plumbing are ALWAYS CONSISTENTLY PROFESSIONALIM A REPEAT CUSTOMER FOR THAT REASON !!!

Review 34 (2019-11-07 - Rating: 5)
The service with Benjamin Franklin Plumbing is always just great, from request to final work. They are ready, responsive, friendly, and knowledgeable.

Review 35 (2019-01-29 - Rating: 5)
Benjamin Franklin do a great job. They are prompt and knowledgeable and always explain the work and the charges for that work. Highly recommended!

Review 36 (2019-05-01 - Rating: 5)
JP was very knowledgeable and came back a second time without a charge to clean out a different line that was affected by the first clean out.

Review 37 (2024-03-15 - Rating: 5)
Not the first time I called Ben Franklin, and definitely not the last. Super fast service, great response times and great value. Thank you all!

Review 38 (2019-11-20 - Rating: 5)
Always on time! and always take care of business! thank you dylan and ben franklin plumbing for your courteous, timely and accurate service!

Review 39 (2024-07-17 - Rating: 5)
Tech was on time and very professional!!

Review 40 (2019-12-17 - Rating: 5)
Dylan J - fantastic tech! Fast, friendly, and exceptionally knowledgable. Top quality work....thanks guys!

Review 41 (2024-01-15 - Rating: 5)
Fabulous, prompt and friendly service!! Mike was great!!!

Review 42 (2022-03-08 - Rating: 5)
These guys did high-quality honest work. I would definitely recommend them.

Review 43 (2019-11-26 - Rating: 5)
Great experience from other plumbers. Dylan was very personable, very professional, and very knowledgeable.

Review 44 (2023-12-01 - Rating: 5)
Work was done fast and well. Thank you

Review 45 (2019-11-13 - Rating: 5)
Weve used them a couple times now. They are always friendly and ontime.

Review 46 (2024-10-16 - Rating: 5)
Great experience.

Review 47 (2019-10-23 - Rating: 5)
Dylan was great: on time, fast and half the price of another bid!

Review 48 (2024-01-18 - Rating: 5)
Jared got here, went right to work and had our water back on in no time.

Review 49 (2023-04-06 - Rating: 4)
Good service, higher priced than expected.

Review 50 (2022-09-28 - Rating: 4)
Had a pipe leak outside which caused me to not have any water in the house. Andy came that day and fixed it. He gave me great advice, was very nice, and did a great job with the repair. Their prices are very expensive, $100 service fee which doesnt apply to the work, but they do quality work.

Review 51 (2019-07-08 - Rating: 5)
Prompt very efficient resolution to problem with dishwasher starting and very slow hot water.

Review 52 (2024-03-06 - Rating: 5)
Excellent work by Donovan !

Review 53 (2024-03-11 - Rating: 5)
On time, quick and courteous!

Review 54 (2024-05-28 - Rating: 5)
Super helpful and informative!!

Review 55 (2019-03-08 - Rating: 5)
Very pleased w/professionalism of technician. Efficient and knowledgeable. Will definitely use this service provider in the future and recommend to others.