Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Winston salem, North Carolina

Address: 4265 Brownsboro Rd #206, Winston-Salem, NC 27106, United States

Phone: +1 743-229-3567

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Water damage restoration service

Photos

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Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Our plumber was very thorough and thoughtful. He provided with options to help with making the final decision and optimal plan. The issue was resolved quickly. Great job.

  • Review 2 (2024-12-20 - Rating: 5)

    Roto-Rooter was great and came out fast. Scott was so nice and helpful. Would use again.

  • Review 3 (2024-12-30 - Rating: 5)

    Scott provided Excellent customer serviceVery professional and knowledgeableCommunicated throughout the process with clarityThank You!!!!

  • Review 4 (2023-10-27 - Rating: 5)

    I had a great experience. We had a leak on the main water supply line coming into the house so it was an urgent matter. Roto-Rooter was able to send out a technician to evaluate and also complete the repairs all in the same day. They were a lifesaver. The technician was very friendly and knowledgeable.

  • Review 5 (2023-08-03 - Rating: 5)

    Scott with Roto Rooter came out to my home to help me with my water heater! He was nice, friendly, pleasant and very thorough! I would definitely recommend them to anyone they are the nicest plumbers! Loved the service! Scott was amazing!!! 5 Stars for sure!

  • Review 6 (2023-11-02 - Rating: 5)

    Scott W. Responded to my call promptly and discovered the problem, which was extensive. He fixed everything to my complete satisfaction and kept me informed all along the way. He told me about Roto Rooters water damage team as well to help resolve that problem. He is professional, knowledgeable, and friendly! I definitely recommend him. Thanks Scott!

  • Review 7 (2022-09-29 - Rating: 5)

    My experience with this company was amazing. I was able to call their number and speak to someone immediately. I was also able to schedule an appointment within 24 hours of my call time. They arrived on time in their estimated arrival window. They even called me before arriving just to make sure I had a more granular idea of their arrival .Brian and Scott were complete professionals. They explained the process every step of the way, very compassionate. I am a new homeowner ,my house is

  • Review 8 (2023-12-30 - Rating: 5)

    The guys uncovered the root cause of our issue to be a sewer line that had been damaged by s utility company. They were helpful in getting me the information, and got me started on getting reimbursement from that company. Brandon got here at 8:30am and left after 10:00pm.My wife and I are very grateful for their commitment and dedication.

  • Review 9 (2023-10-17 - Rating: 5)

    This company was very professional, workers from each used were very kind and respectful. If I ever need a plumber again I would like to have Scott and his team come back. I will recommend them to family, friends and neighbors. Thank you for the great work.

  • Review 10 (2023-11-01 - Rating: 5)

    Had a plumber come out twice and they were unsuccessful at finding the problem. I called Roto-Rooter out and they sent Brian. He was on time, polite, and knowledgeable. He was able to answer every question I threw at him, and made sure I was completely happy with the repair before leaving. I would absolutely recommend Roto-Rooter for any plumbing repairs, and I will definitely be calling them again for any of my future plumbing needs. Thank you!

  • Review 11 (2023-10-03 - Rating: 5)

    I was faced with an unexpected and dramatic (gushing like a fire hydrant) water tank disaster late on a Sunday night. The Roto Rooter staff responded quickly including mitigation, repair and getting my insurance claim started! I am very happy with the services provided with this company all of the staff has been Amazing! Thank you

  • Review 12 (2023-09-01 - Rating: 5)

    Thank you for sending Melvin to my home, he was very productive, and professional, He knew the job very well, actually he when well over the job he was send to do. If I choose Roto Rooter again I would ask for Melvin. He was curious and friendly,. He took his time to explain the job and gave me information and call another service for me concerning a leak that Have been dealing with for months. Melvin is a great assist to this company. Keep up the great work Melvin.

  • Review 13 (2024-09-05 - Rating: 5)

    Liam was extremely helpful and knowledgeable about my plumbing issue. Would highly recommend!

  • Review 14 (2023-06-07 - Rating: 4)

    Melvin was great! I had a gas leak in my water heater valve. He came out on a Saturday to provide an estimate, as well as his expert opinion. By Monday, we were able to order the replacement materials, and on Tuesday everything was installed. Very thorough and professional. Being a first time home owner, Melvin took his time explaining/educating me on the function and care of my new water heater. Definitely appreciative, and will be using him in the future!

  • Review 15 (2023-07-13 - Rating: 5)

    Melvin worked on our pipes all day. He removed a metal pipe that had a big hole and roots growing in it and replaced it with a up to date PVC pipe. He also fixed other problems he found along the way. He arrived on time and worked hard all day. He was very knowledgeable and friendly. He explained every step and made sure we understood before we made any decisions. He provided lots of options and educated us on our choices. He even stayed to complete another plumbing project we had been wanting to fix. He made sure everything he touched was up to code. He went above and beyond. We will definitely be recommending Roto-Rooter Greensboro to everyone and will use them in the future. Thank you, Roto-Rooter and Melvin!

  • Review 16 (2023-03-02 - Rating: 5)

    Jake and Tristan were absolutely fabulous. They arrived within 30 minutes of my call.They were professional and very knowledgeable. Explained everything and got the job done in no time. We are extremely pleased with the level of service and professionalism we received. Call them, you will not be disappointed.

  • Review 17 (2023-08-10 - Rating: 4)

    Every member Ive worked with during this time has be courteous, communicative, and willing to work with me on getting the issues fixed as soon as possible at an agreeable price point. I appreciate the effort and work they put in, and at the odd times they’d come and do said work. First time using them, definitely plan on continuing to.

  • Review 18 (2024-01-17 - Rating: 5)

    My wife & I had a wonderful experience working with Melvin & Scott while repiping our entire house! Work was fast and very professional. Would definitely hire again for future jobs :)

  • Review 19 (2023-11-28 - Rating: 5)

    I had a sewer backup and no clue what to do. I called on a Sunday and a technician called me back within 20 minutes. I told him the issue and he let me send him pictures so we could come up with a game plan. Scott Blackley was very professional, transparent about pricing and gave me multiple options. They will be my go-to from now on !! Thanks Roto-Rooter 😀

  • Review 20 (2023-07-07 - Rating: 5)

    Anthony and team handled a complex plumbing issue with professionalism. Kept us informed of everything and were very helpful. Bryant and Josh worked the demo side of things and were wonderful to work with. Always positive and helpful, and the finished product is superior. Highly recommend this team.

  • Review 21 (2023-06-27 - Rating: 5)

    Both representatives of Roto-Rooter were extremely personable, professional and informative. Excellent service all the way around I would definitely recommend them to anybody and everybody. And if Im ever in need of their service again I would definitely be calling.

  • Review 22 (2023-10-15 - Rating: 5)

    Brandon and Michael are awesome.... Ive never seen such work and dedication. They would not give up till the job was done. Came at or before noon. Left around 1040pm. I really hope your boss appreciates your hard work!!! You guys give roto rooter a great reputation!! God Bless You Guys!!!! Greensboro!These guys are worth a million plus!

  • Review 23 (2023-09-12 - Rating: 5)

    All of our underground corrugated pipes that gutters drain into at our home were clogged with years of roots and debris. I had two professionals from Roto-Rooter show up to address the problem. They were friendly, professional and assured me they would take care of it all. And they delivered on their promise. This was stressful for me as my husband and I had already spent an entire weekend trying to do it ourselves with no luck. I really appreciated their attention to detail and work ethic.

  • Review 24 (2024-01-02 - Rating: 5)

    While the price was not the lowest estimate, they were the most knowledgeable. My technician Melvin was kind, professional, helpful, and experienced. They made sure the job was done right and passed permit inspections.

  • Review 25 (2023-05-08 - Rating: 5)

    Anthony and Cory with Roto Rooter were great techs to work with. I called day off and they were at my home no longer than 15 min after the call. They were professional, thorough, resourceful and great to work with. Highly recommended.

  • Review 26 (2023-02-10 - Rating: 5)

    Hayden was the young man who was assigned to inspect our plumbing problems. He was extremely intelligent and did an excellent job on repairing our issues. He was very easy to talk to and informed us of everything that he was doing. This is the first time we have used Roto-Rooter Plumbing and it has been a pleasure. Thank you for sending Hayden to our rescue.

  • Review 27 (2023-09-02 - Rating: 5)

    Plumbing technician Scott Blackley was very professional, we were extremely pleased with his work and most importantly the price was reasonable. Overall, our expectations were met and I would highly recommend Roto-Rooter over other plumbing services.

  • Review 28 (2023-10-16 - Rating: 5)

    Roter-Rooter was my first and only choice when I realized I needed help with plumbing issues for my home. Their team of employees are professional and prompt. This is a company that you can trust and know that their quality of work is superior.

  • Review 29 (2023-11-17 - Rating: 5)

    The technician remembered me from a previous visit and was very curteous and knowledgeable. He explained everything and did the work quickly and was very thorough, checking all drains before leaving and making sure they were all working. I was very satisfied with this visit, and will be calling them first next time.

  • Review 30 (2023-07-14 - Rating: 5)

    Scott Blackley is the absolute man! He took the time to explain everything in a way I could understand. I had a sewage pipe leaking and around 8-10 inches of sewage water around the entrance of my crawl space. He coordinated a team to come and clean the area and they were very thorough. He truly went above and beyond to get the job done the same day I called and he arrived within an hour of me calling! Beyond the A+ work that Scott performed, he was also very kind and professional. I can’t say enough about this man, I wish I could give him 10 stars!! Because of Scott, I will be calling Roto Rooter with any future plumbing issues and I highly recommend them to anyone needing plumbing work done.

  • Review 31 (2023-09-12 - Rating: 5)

    Scott was beyond great!!! He was very friendly, knowledgeable in his craft, and the energy he brought to the job was amazing 💯 Definitely contacting him for any and all plumbing needs. I HIGHLY recommend him.

  • Review 32 (2023-04-22 - Rating: 5)

    We had a leak under a home on a rental property that needed to be repaired asap. The technician was Hayden, he is professional, informative, and worked in a very tight space for the repairs. Customer service was wonderful. Especially since that has been lacking with other companies that I have hired in the past. Will definitely recommend, and use if any other issues arise.

  • Review 33 (2024-01-17 - Rating: 5)

    Melvin went above and beyond explaining everything to me and sharing his knowledge. He not only fixed the problem with the sink. He even checked my faucets with the attached hose in it and explained to me the danger of a frozen pipe.

  • Review 34 (2023-02-15 - Rating: 5)

    Ive used Roto Rooter for all of my plumbing issues. From the initial call to the service completion the representative is respectful, courteous and understanding of customer needs. Each time Ive had the same technician Melvin. He is an honest, knowledgeable and respectful technician. He takes pride in his work.

  • Review 35 (2023-11-27 - Rating: 5)

    By far the best services without trying to upsale me or replumb my house. Took care of what I needed after another company just came to take advantage of my situation. Roto- Rooter has earned a loyal customer.

  • Review 36 (2022-01-23 - Rating: 5)

    They did great work on a very complicated problem. They provided same day weekend emergency service even in the snow and 20 degree temperatures. They were polite, considerate, respectful and friendly. I felt completely comfortable having them in my home-- as a single woman I am very cautious about this, especially at night. They worked very quickly and professionally. I have complete confidence in their work. They explained the paperwork and followed up with email copies.Add them to the contacts on your phone!

  • Review 37 (2023-07-13 - Rating: 5)

    Excellent plumbing work due to ageing pipes and some overflow of water. Mitigation team worked quickly to help restore areas. I appreciate the excellent work of Daniel and Damon on the team and the excellent work of Melvin for the plumbing. Responsive staff for telephone calls and inquiries. Thank you for a job well done.

  • Review 38 (2024-04-12 - Rating: 5)

    BJ Collins, amazing work amazing patience and so helpful! Thank you100 times for the service you displayed and how you went over and beyond to service our needs todayToilet was stopped clod up and we could not use any of our restrooms in the house but BJ and his team found the issue immediately⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Review 39 (2022-09-27 - Rating: 5)

    Gavin did an outstanding job. He took the time to evaluate the problem, determine the solution, and went about and beyond to get the job done. He also advised me as to how to avoid having this or similar problems in the future. It was a time consuming and difficult task, but he stayed the course. He could have taken a more expensive route, but he didnt. Hes a very pleasant and patient person. Hes definitely an asset to your business. I wouldnt hesitate to use You again in the future. And I have already recommended your company and Gavin to my neighbor.Thank you again for your prompt and efficient service.Sincerely,Ms. Carrie E Cauthen

  • Review 40 (2022-11-22 - Rating: 5)

    The entire team was super nice, very professional, and made the entire situation easy and stress free. We had a water leak in our upper level that drained into the ceiling downstairs. BJ called us back quickly, walked us through the process, and even helped file the claim with our insurance. The next day, Brian and Matthew were onsite early with the right equipment, a list of options, and a great attitude that put us at ease. Brian communicated with us every day with measurements and timeline updates. Im very impressed with the entire team.

  • Review 41 (2023-05-23 - Rating: 5)

    Scott W. is the best! He was responsive and very professional. He took care of the issue right away. I will definitely be contacting him again in the future should I have any other plumbing needs.

  • Review 42 (2023-05-22 - Rating: 5)

    Everyone I worked with was professional, polite and helpful. The plumber (Brian) was on time, respectful, knowledgeable and helpful, especially as I wasnt sure exactly what I wanted to do. He worked with me patiently while I decided and finished the work quickly.

  • Review 43 (2021-11-03 - Rating: 5)

    Representative, Blake, was very professional, courteous and efficient in solving my plumbing issues. Initially, there was miscommunication on the appointment time but it was immediately corrected. The representative showed up within the time-frame ready to go to work. He began by asking me to explain my plumbing issues and from there he quickly resolved them all. He was even very considerate of not getting my newly installed carpet dirty! I would highly recommend Roto-Rooter and the representative Blake. Keep up the great work!

  • Review 44 (2022-09-01 - Rating: 5)

    Gavin was amazing. He showed up exactly when he said he would and was so professional and knowledgeable. He was really great. The work was handled quickly and efficiently. I have definitely found my go to for any plumbing issues in the future, Gavin with Roto-Rooter!

  • Review 45 (2023-12-27 - Rating: 5)

    Austin with Roto Rooter is the ultimateProfessional. He was timely, very communicative and explained the process thoroughly to help us understand and make the best decision.

  • Review 46 (2024-05-02 - Rating: 5)

    Melvin was amazing! Super knowledgeable, personable, and fixed our plumbing issues very quickly. I would highly recommend!

  • Review 47 (2023-03-27 - Rating: 5)

    Titus and Matt were absolutely incredible!! They were pleasant, knowledgeable, and professional. They kept us informed about the process along the way, and respected our time and home. 10 out of 10 would recommend these two in a heartbeat. Thank you so much!

  • Review 48 (2022-04-04 - Rating: 5)

    I am very pleased with the work performed by Roto-Rooter. A tree root had grown into my drain line. Joey was completely transparent – showing me the camera probe of the line, explaining the work ahead and providing photos of the damaged drain line and the repair completed. He left my yard in great shape. His 25 years of experience – both in his work and his attention to customer service – is so appreciated. I might have found better price elsewhere, but what is most important to me is the ZERO hassle and 100 % satisfaction. Thank you.

  • Review 49 (2023-03-10 - Rating: 5)

    The emergency service and cleanup team were great to work with. Titus, Josh, and Jesus provided all-around excellent service! Their patience and willingness to go above and beyond made the aftermath of an emergency busted pipe situation seamless as they guided us through each step.

  • Review 50 (2022-10-04 - Rating: 5)

    My sons flushed a toy down their toilet, and we were not able to fix it. I called Roto router at 9 AM and someone was at my house before 11 o’clock. By noon I had a new toilet with a warranty. Extremely fast and helpful. Highly recommend.

  • Review 51 (2023-06-19 - Rating: 5)

    Hayden and Brandon did a great job fixing the main sewer line at my home! They were quick and efficient and the work looks great. Everything is flowing again, I definitely recommend them! Thanks!

  • Review 52 (2023-08-16 - Rating: 5)

    Very ethical company. Had an undermount sink that came loose. Another plumber came out and quoted $1600 to fix it. Roto rooter came out and put the sink back in its place and explained how to fix it myself by just buying supplies at Lowes. Very impressed that they didnt try to price gouge me like other plumbers.

  • Review 53 (2023-07-15 - Rating: 5)

    My situation happened after hours. Brandon called, told me he would be here at 5p and at 5p, my doorbell rang. An hour and fifteen mins later my problem was solved and he was on his way. Brandon was on time, very professional, and he fixed the problem. Hopefully, the problem won’t happen again but if it does, I will not hesitate to call Roto Rooter.

  • Review 54 (2023-07-30 - Rating: 5)

    These guys are awesome they always come out and get my stuff running right! Danny and Anthony helped me out tonight and had my issue resolved quickly! Thanks guys! Definitely recommend Roto Rooter for your plumbing issues!

  • Review 55 (2023-11-30 - Rating: 5)

    Nolan was great showed up on time and took care of the water main leak we had. He was very informative and made sure i was happy with the work performed

  • Review 56 (2022-09-09 - Rating: 5)

    We are totally impressed with the Greensboro Roto-Rooter company so far. Having bought a1955 mid-century modern home and having it thoroughly inspected (or at least we thought) there were some issues we expected but we are experiencing some that have thrown us for a loop. Roto-Rooter employees were on our emergency pronto. We appreciated all the help from the initial inspector and then the plumber was exceptional!! We will be dealing with the remediation team for the next week and then it on to dealing with the destruction repairs. When they say 24/7 they mean it and we are being handled courteously and with care.

  • Review 57 (2022-02-02 - Rating: 5)

    After hunting for a plumber that was willing to do the work I needed, for some time, the folks at Roto Rooter responded quickly, and were ready to dispatch someone nearly immediately. The central office was very communicative leaving no doubts as to when someone would arrive. The crew arrived on time, scoped what was needed, got the parts and were done before my work day was over, no issues, exactly as I had requested the installation to be. Anthony, Michael, and Nolan met every expectation I had and on time to boot

  • Review 58 (2023-07-19 - Rating: 5)

    Danny and Anthony helped me out so much. Call them with an immediate response to replace cold/hot water lines for my hot water heater. Would recommend this company to anyone I will be using them again in the future.

  • Review 59 (2020-05-13 - Rating: 5)

    The response to my request for service was prompt and Melvin, the service technician arrived on time.I was surprised at the estimated cost for the service but was pleased after the difficulty of the removal of roots and debris from the drain pipes.Most impressive was the technician, Melvin. He was neat, well spoken, efficient, and diligently worked to clear the obstructions. He was helpful in replacement of one of the drains. Melvin cleaned off the driveway and left everything nice and tidy. Roto-Rooter has an excellent employee, Melvin.Thanks,Gerald Taylor

  • Review 60 (2023-11-01 - Rating: 5)

    Rooter-Router came out same day...Brian was great. He explained everything and fixed the problem. I would reccomend very highly...especially Brian...top notch!

  • Review 61 (2023-01-25 - Rating: 5)

    I have used this company a few times in the past and is ALWAYS satisfied with their work. The service tech Melvin was very knowledgeable. He left the work area clean and spotless. Office staff Lauren was very polite and professional. Mjj

  • Review 62 (2021-12-08 - Rating: 5)

    Faster, more informative, more reliable than the average plumber, in my experience! I was having major issues at my commercial property and was getting ignored by the smaller local guys I called. Roto rooter was responsive, showed up on time, and even gave a warranty. Thanks to Anthony for helping us with a major blocked line and to Blake for being so helpful and informative. He walked me through what was going on, showed me a video of what the pipes actually look like, even offered to email me a copy of the video. I cant say I like having to call the plumber, but at least I know whats going on with our plumbing and how to fix it

  • Review 63 (2019-12-22 - Rating: 5)

    Derek was amazing. He was hard working, professional, courteous, exceptionally knowledgable and he clearly takes pride in his work. We were his last job of the day and he was not able to arrive until 9:00 PM after starting his day at 8:00 AM. Nevertheless, he still treated the job with care and made sure everything was done correctly. I deeply respected the fact that he did not cut any corners. If everybody did their job with such care and precision I am sure there would be a lot less emergency call to plumbers. I will definitely be using him in the future and referring him to friends.

  • Review 64 (2020-06-07 - Rating: 5)

    We moved into our new home which required all new plumbing. Our particular plumber, John, was very professional and friendly. He was great at talking us through what needed to be repaired and the process for doing it. Overall, I had a great experience and will be sure to call Roto-Rooter again in the future.

  • Review 65 (2021-11-17 - Rating: 5)

    Anthony from RotoRooter was super fast getting to our house and quickly diagnosed the issue. He clearly explained the hardware that was likely involved in the leak and exactly what should happen with the repair, along with how the insurance works. Definitely would recommend him to anyone.

  • Review 66 (2022-06-01 - Rating: 5)

    I have nothing but praise for this company the way theyve handled me and my family during a massive issue with plumbing in a newly purchased old home. Coming out on a holiday, they helped determine several issues, and worked quickly and efficiently to work up plans to repair and replace multiple issues. They also helped identify insurable related problems and also assisted with dealing with the insurance company. Five stars is not enough.

  • Review 67 (2022-10-04 - Rating: 5)

    I had a backup in my upstairs bathroom that caused water from the tub to pour out of the ceiling. Roto Rooter quickly cleared the blockage and set the plans to dry out subfloor and joists to prevent any structural damage. Thank you PJ Woods for organizing the water mitigation plan. Bryant and Henry were assigned to my job. I couldnt be more grateful for their professionalism, punctuality, and thoroughness. Im confident that I wont have issues down the line resulting from this water damage. I highly recommend this service team.

  • Review 68 (2023-12-09 - Rating: 5)

    Scott was very friendly and professional. I was very happy with the work he did. I would definitely use him again in the future.

  • Review 69 (2022-10-31 - Rating: 5)

    Scott was extremely professional and a very personable type of worker. He was able to help diagnose the issue and worked without complaints to fix the issue. I told him he was doing a fantastic job, the only thing I didnt appreciate (and it was no fault of his own) was the cost... Stinking inflation has made everything ridiculous.

  • Review 70 (2021-09-14 - Rating: 5)

    I needed my water heater moved for a basement repair, and Mike did a fantastic job! He was professional and courteous, and completed the job in a timely manner. He was able to come out quickly after requesting an appointment, and was right on time to complete the repair.

  • Review 71 (2022-09-19 - Rating: 5)

    Called for an emergency toilet leak repair. they promised to have someone here in an hour, and the guy showed up within 30 minutes. He is professionally and explained all the possible common scenarios and associated costs. They dont treat you like you are stupid, or trying to dupe you for unnecessary repair. Highly recommend!

  • Review 72 (2018-11-02 - Rating: 5)

    I was extremely pleased with the service from Roto-Router as a company and Ben as the service provider. I called Thursday evening as soon as I realized I had a clog in my line and they were very helpful and kind when I called and even had someone call me back that evening to diagnose the problem further. They were able to get someone here early the very next day to check things out and then sent Ben a few hours later. Ben was absolutely incredible! He was very knowledgable and upfront and explained things so that I understood what was going on. He let me watch him work, explained what he was doing, and walked me through all the issues. He was very quick, but thorough and cleaned up everything. I will absolutely use them again if I have any other plumbing needs! I highly recommend using this company, you will not be disappointed.

  • Review 73 (2023-11-14 - Rating: 5)

    I can’t say enough good things about this service. They worked diligently late at night to try to help and were kind and courteous, even made friends with my cat! If I ever need help like this again, I won’t be calling anywhere else.

  • Review 74 (2020-01-03 - Rating: 5)

    We had an issue with what we thought was the drain in our basement and Roto Rooter came out earlier in the day, turns out our tank needed to be pumped. After the tank was pumped, the drain was still backed up in our basement. They were able to come back out the same day and worked for over 2 hours past 6pm to clear the drain and get our facilities back up and functioning. We called several other companies that were unable to get out to our home for at least 24-48 hours. They were responsive to our needs and made a bad, inconvenient situation so much better! Cody was very courteous and respectful!

  • Review 75 (2024-01-05 - Rating: 5)

    Very professional.. Honest. Left area very clean. Led me through the procedures to have excavation done. I did what he suggested because I believe in him very much. I want him to be a part of anything that we do.

  • Review 76 (2023-06-11 - Rating: 5)

    Our service technician was thorough and very helpful. He took the extra time to clear our sewer line multiple times and was able to explain what the issue is. Great experience, very thankful!

  • Review 77 (2023-05-19 - Rating: 5)

    Scott W. did a great job. Kitchen line had a nasty clog. He was persistent, patient, and skilled. Happy customer.

  • Review 78 (2020-07-11 - Rating: 5)

    The service was great! My technician name was Nathan and he did an awesome job. He was very professional and extremely polite. My pipes were unclogged quickly and he did not leave a mess. I Definitely recommend their Service’s

  • Review 79 (2018-03-16 - Rating: 5)

    Our service man was Ben. He did a fantastic job! My twin sister and I live together. We are 84 years old, with physical challenges, and Ben went out of his way to get our problems solved. We have put Roto Rooter on our speed dial in case we need help again. Because it was an emergency, it was very expensive. But Ben made the entire experience pleasant!

  • Review 80 (2021-11-29 - Rating: 5)

    I had a leak in the water line coming to my house.The technician was able to locate the leak quickly and did a great job on the repair. He (Melvin) came to my house three years ago and unclogged a drain pipe. Very knowledgeable and professional. You can hardly tell he was here despite all the digging.

  • Review 81 (2023-06-15 - Rating: 5)

    Brandon Simmons was very professional and answered all my questions and did a fantastic job. I will recommend him and Roto-Rooter for all plumbing needs.

  • Review 82 (2023-11-14 - Rating: 5)

    Joey was great. Super nice and walked me through the process and the issues. Solved my issue and told me what I needed to do in my own to maintain my pipes.

  • Review 83 (2022-11-01 - Rating: 5)

    I called this morning at 11:45. The technician was at my house by 2pm and was finished installing and away before 6pm. This turned out to be a full water heater replacement and a code upfit. Im always impressed but this service was astounding.

  • Review 84 (2022-11-03 - Rating: 5)

    Came out to our house immediately when we called. He was SO nice and professional and fixed the problem quickly!! Will definitely use again!! Thank you so much!

  • Review 85 (2019-11-04 - Rating: 5)

    Have used Roto Rooter several times in the past. My usual plumber was unavailable until Wednesday so I asked for someone the receptionist trusted. She assured me that she had the perfect man available. Darrell showed up and quickly discovered the problem and gave me a quote that I was comfortable with and Darrell proceeded to fix my problem within 15 minutes. Easy fix for someone who knows their job. Thanks Darrell and Roto Rooter for fixing my plumbing problems.

  • Review 86 (2023-11-10 - Rating: 5)

    Scott B. was awesome I will recommend him every time I need work and every time anyone else need work great makes you feel relieved makes you feel like your worries will be gone and makes you feel like a friend

  • Review 87 (2023-05-08 - Rating: 5)

    Scott was great! Prompt service. Completed the process quickly and throughly. Polite and professional. Explained and detailed findings. Will definitely use again.

  • Review 88 (2022-08-12 - Rating: 5)

    Nolan, the assigned Technician was professional, knowledgeable and diligent in completing required repairs. He was courteous and kept me informed of job particulars and anticipated expenses. Excellent experience!

  • Review 89 (2022-02-05 - Rating: 5)

    Mike & Taylor did a great job installing a new hot water heater. They were professional & had great communication. Did the job quickly & efficiently. Would definitely recommend

  • Review 90 (2023-07-23 - Rating: 5)

    Hayden was the ultimate professional. He was honest, worked hard and took care of the problem quickly. We truly appreciate him.

  • Review 91 (2019-12-12 - Rating: 5)

    All of my tubs, showers and toilets backed up around 5:00 pm. Ben from Roto-Rooter came out and fixed our problem. He took the time to explain everything to us and told us how to help prevent the problem from happening again. Thank you so much for your service. Ben is a great member of your team!

  • Review 92 (2018-02-14 - Rating: 5)

    Joe was the leader on the mitigation team. He was professional, attentive, and showed great pride in his work. My repairs took time to correct, but I feel confident that my house is dry, sanitized and safe for me to live in. Thank you

  • Review 93 (2024-01-09 - Rating: 5)

    So very thankful for this company. Scott is absolutely the best and most knowledgeable plumber I have encountered. Thank you so much!

  • Review 94 (2021-04-27 - Rating: 5)

    We had to call Roto-Rooter out to unclog the main pipeline, and pin point a weak spot in the line that needed repair. They sent out the technician, PJ, who was on time and extremely polite and friendly throughout the entire process. He unclogged the main line, gave us some stuff to help prevent it in the future, and helped pin point a problem spot in the main line from a previous issue. Pricing was also very fair and in line with other local companies and what they charge. Highly recommend using them and will very likely use these guys again in the future.

  • Review 95 (2022-06-28 - Rating: 5)

    I hope that I’m leaving this review under the proper shops page! Anthony and Jesus were absolute Godsends, extremely polite and professional, and had the job completed in literally no time! We all keep a list of plumbers and electricians to call … Anthony and Jesus fill the “Plumber” slot! Thank you!

  • Review 96 (2025-01-03 - Rating: 5)

    Scott did an amazing job!

  • Review 97 (2020-07-09 - Rating: 5)

    We had a clogged kitchen sink, and tried all the DIY before making the call.From the initial phone conversation scheduling the appointment to signing the bill this has been a professional and positive experience.Thomas was courteous and knowledgeable. Explained each step along the way.Any further plumbing problems we have I will definately be calling.

  • Review 98 (2022-08-12 - Rating: 5)

    Brian arrived in a very timely manner. He was very pleasant and professional. He calmly worked until the problem was solved. We really appreciated him.

  • Review 99 (2021-12-16 - Rating: 5)

    Had a clogged line between the house and the street with guests here for the holidays. We had a tech arrive within half an hour for an easy, no hassle fix. While I don’t love giving my family another reason having to extend their holiday stay, it is nice to have a quick solution to an untimely problem.

  • Review 100 (2020-01-15 - Rating: 5)

    We were extremely happy with Roto-Rooter and the service we received!!! Robert did an outstanding job, he was extremely knowledgeable and very courteous!! I would highly recommend Roto-Rooter for any plumbing needs.

  • Review 101 (2024-08-24 - Rating: 5)

    Mike was extremely thorough and knowledgeable. He came within an hour of us calling for help. Mike was also very kind and fixed our problem completely.

  • Review 102 (2018-07-22 - Rating: 5)

    I had a clogged main line from my bathroom to the septic tank, the line would drain, but EXTREMLY slow. My technician was Ben and he was very personable and professional. He showed up at the beginning of my schedule service time and the company called approx 30min before hand to make sure I was available (which in my experience with any service company. goes above and beyond) . He was able to fix the problem for the quoted price. I say fixed because I have old orangeburg pipes and they will need to be replaced. Bed was able to cut off the tree roots using the drain snake, but was able to quote me 2 prices for the replacement of the pipe...1 price if they dig and replace, and 1 price if I dig. I definately appreciate the difference in options and the quote reflecting whether the work is done by myself or RotoRooter

  • Review 103 (2023-03-14 - Rating: 5)

    Bathroom had a leaking pipe which flooded bedroom. I called and they were here in the hour. I was given all my options and they worked hard on fixing my problem. Everyone is friendly and professional. Highly recommend

  • Review 104 (2023-01-25 - Rating: 4)

    Melvin was very helpful and knowledgeable regarding the installation and correction for a previous installation. Price seemed a little high, but we wanted it fixed quickly.

  • Review 105 (2021-04-28 - Rating: 5)

    Derrick came and was very informative, professional and helpful. He was on time and did a great job at a very affordable price. I would recommend him to anyone I know that’s in need of a plumber.

  • Review 106 (2020-04-20 - Rating: 5)

    They did such a good job! had to come out once more, and dug a little deeper into the issue. Turns out it was an issue on the citys side. Instructed me on how to handle the issue and wham bam! the city is fixing it. Dillon, my tech was VERY professional and I would recommend this company to anyone who is having plumbing issues! 10/10!

  • Review 107 (2023-11-20 - Rating: 5)

    Scott our tech. Was very knowledgeable, hardworking and kind! Very good service and will definitely recommend! Thanks scott!

  • Review 108 (2022-11-29 - Rating: 5)

    Bryant & James did all of the plumbing work in our house. The subfloor in the bathrooms were soaked and they cleaned and dried everything up for us in a very timely & professional manner!

  • Review 109 (2023-10-25 - Rating: 5)

    They fixed my problem quick and efficiently and were so kind in the process. They were timely and thorough. Will definitely use them again!

  • Review 110 (2023-01-17 - Rating: 5)

    The tech [Tristan] was knowledgeable and thorough in explaining options regarding my [very old] underground gutter drainage system. Ill call roto-rooter again and ask for him next time I have an issue!

  • Review 111 (2023-11-15 - Rating: 5)

    Plumber showed up within 30 minutes of my phone. Call and solve my problem. Hopefully I will know for sure. In a few days.

  • Review 112 (2023-07-29 - Rating: 5)

    We called at 4:45ish on a Friday and had a plumber on site by 6 pm. Anthony was thorough, an excellent communicator, and professional.

  • Review 113 (2021-12-05 - Rating: 5)

    RotoRooter has helped us many times. They are easily accessible and Blake is fast, clean and so pleasant! We highly recommend RotoRooter for your home or biz.

  • Review 114 (2023-04-13 - Rating: 5)

    The technician Hayden went above and beyond with his service. Very knowledgeable about what he was doing. Explaining everything that he was doing every step of the way.

  • Review 115 (2019-02-16 - Rating: 5)

    We were having a problem with the drainage from washer due to partial blockage. We were very happy with how fast we were able to get appointment for service and with service given. Ben was very helpful, knowledgeable, and courteous. R. Bunch

  • Review 116 (2024-01-05 - Rating: 5)

    Nolan and Joey did a great job. They were friendly and got the job done quickly.

  • Review 117 (2019-09-17 - Rating: 5)

    Thorough, persistent, polite, clean, and communicative every step of the way. Though my issue was not as simple to solve as anticipated, I appreciate that your technician (Derrick) stuck with it until everything was functioning perfectly, and without an increase in price. Thank you for employing terrific folks!

  • Review 118 (2020-08-13 - Rating: 5)

    Ms. Loretta did a very awesome job. How customer service skills were impeccable. She felt like a friend instead of a working person. Kerri up the good work guys. Thanks again Ms Loretta

  • Review 119 (2022-02-10 - Rating: 5)

    Sewer repair in a condo complex. Prompt response with competative estimate; great team of Blake, Anthony and lead Dillon; 2 day repair but took 3 days due to weather; would use this team again

  • Review 120 (2022-09-10 - Rating: 5)

    A very nice and professional technician took care of our problem quickly and efficiently. We will definitely call Roto Rooter again for any future plumbing emergencies!

  • Review 121 (2021-05-20 - Rating: 5)

    Cody was fantastic in identifying the problem and coming up with quick,efficient and affordable solution to my clogged. He was very helpful with tips and performed his task promptly

  • Review 122 (2023-06-16 - Rating: 5)

    Bryant is very good at communication and making sure everything is done properly. Very happy with his help and his team!

  • Review 123 (2019-12-19 - Rating: 5)

    I had clogged drains in my house. Derrick showed up on time and was very honest, polite and informative. The next time I need plumbing service, I will be asking Roto-Rooter to send Derrick to fix the problem!

  • Review 124 (2022-10-07 - Rating: 5)

    TJ and Scott were extremely professional. Scott who performed the repairs (cloggged shower drains and toilet repair) was diligent and made sure everything was right. Thanks so much!

  • Review 125 (2023-05-16 - Rating: 5)

    Very quick response to our leaky pipe. Bryant and Daniel did a great job getting the water out of our basement in a quick and as unobtrusive manner as could be hoped for

  • Review 126 (2021-07-16 - Rating: 5)

    Anthony and Steve are the real MVPs! These guys don’t play or mess around. Excellent customer service and very thorough!! More than satisfied with the service and I trust Roto Rooter! The BEST!!!!!!!!!!!!!!!

  • Review 127 (2019-11-09 - Rating: 5)

    My wife and I received our water bill from Davidson Water, Inc. and it was much more that expected. We knew we didnt have a leak in the house (I can fix some minor plumbing after living in my home for almost 20 years). I turned the water off in the basement and the street meter was still spinning so I knew I had a leak somewhere in my front yard. After calling several places that could not or could but would not tackle the job I called ROTO-ROOTER and they immediately confirmed they could do the job. The next day Derrick came out and assessed the job. Derrick and Nathan came out early the next day and replaced my old 32 year old black roll line with blue 1 PEX. Even though the old line was coupled twice before it got to the house the actual leak was about 10 feet from the meter. How it got damaged was anybodys guess. Derrick pointed out that black roll is noted for failure. My wife and I were extremely pleased with the service and were thankful it could be done before the cold weather arrived before Veterans Day. We can rest easier knowing after all these years the water line coming into the house is one piece and the work was done right. We will call ROTO-ROOTER again for future work. ”

  • Review 128 (2022-01-04 - Rating: 5)

    Blake and AJ were very kind and incredibly professional. They clearly knew what they were about. I felt safe and that I could trust them to guide me through a very stressful process.

  • Review 129 (2021-10-12 - Rating: 5)

    Professional work, took away the worry I had for months. Easy to deal with Company, Melissa, Judy and Cory my Repairman. Definitely will use for all plumbing needs in the future. Thank you !

  • Review 130 (2023-08-22 - Rating: 5)

    Scott is the man. Very quick and efficient in his work. All the other guys are super up front and courteous.

  • Review 131 (2024-01-19 - Rating: 5)

    I was in need of a shower repair. From beginning to end, the service I received from Roto-Rooter was fast, and easy.

  • Review 132 (2024-02-03 - Rating: 5)

    Melvin was wonderful and came in and fixed a problem from a previous plumber. Great work!

  • Review 133 (2023-11-12 - Rating: 4)

    Despite a malfunctioning camera the second representative made a great effort to get the large snake on my roof and was able to unclog my line. Thanks a lot!

  • Review 134 (2023-07-21 - Rating: 5)

    Scott Blackley is efficient and very professional nice and knowledgeable. Excellent service will use again for sure!

  • Review 135 (2023-04-24 - Rating: 5)

    Scott, Taylor, Robert, Steve and James were all very gracious, professional and they were chill in a decidedly unchill situation. I can’t thank them or their company enough

  • Review 136 (2023-05-29 - Rating: 5)

    I had a water leak and within an hour of calling they were at my house, found the leak and had it fixed. I would recommend Roto-Rooter to anyone.

  • Review 137 (2024-12-23 - Rating: 5)

    Great service, thank you!

  • Review 138 (2022-11-23 - Rating: 5)

    Our plumber Nolan was professional, knowledgeable and personable. Nolan made an otherwise unpleasant emergency manageable and put us at ease.

  • Review 139 (2023-11-03 - Rating: 5)

    Austin is kind and knowledgeable of his work. Had my issue taken care of promptly

  • Review 140 (2023-09-13 - Rating: 5)

    They are always on time, Honest,Professional, and every experience is overall GREAT. I will use them from now on for my plumbing needs.

  • Review 141 (2020-12-05 - Rating: 5)

    Thomas was outstanding. Great professional work and customer service. Roto-Rooter is fortunate to have him.

  • Review 142 (2021-09-19 - Rating: 5)

    Members of the Roto Rooter crew worked hard to diagnose the problem, cleanup, and coordinate services after a pipe backup and overflow. Thank you Jesus, Jacob and Mike!

  • Review 143 (2023-01-25 - Rating: 5)

    Melvin is the best plumber I have ever used. Thank you Melvin for all your hard work and taking the time to explain thoroughly what is needed to correct the concern.

  • Review 144 (2023-03-06 - Rating: 5)

    Melvin was efficient and helpful. His quote was lower than two other plumbers in the area. I will exclusively use this plumber for future business.

  • Review 145 (2022-10-18 - Rating: 5)

    The representative was very professional and addressed all of my concerns and needs. He explained the process and suggested ways to keep the problem from occurring again. KUDOS 👍

  • Review 146 (2023-11-16 - Rating: 5)

    Excellent service. Researched a number of options and helped me select the best one for the long term. Thanks so much!

  • Review 147 (2023-08-03 - Rating: 5)

    Hayden was amazing. Knowledgeable, efficient and upfront and honest. I would recommend him for anything!!

  • Review 148 (2023-11-15 - Rating: 5)

    Scott explained everything thoroughly, and smoothly interacted with neighbors as well! Strong recommendation!!

  • Review 149 (2019-06-03 - Rating: 5)

    We got our flush back! Guy was professional and courteous. Robert Newman knew his stuff and had us back up in no time!

  • Review 150 (2017-03-11 - Rating: 5)

    Our service tech, Aloys, was very professional and fixed our plumbing problem using technology and experience. We will ask for him by name when we call Roto-Rooter again!

  • Review 151 (2023-02-28 - Rating: 5)

    Bryant was the gentleman that did the cleanup. He was very professional and friendly. He did an awesome job!!

  • Review 152 (2021-10-10 - Rating: 4)

    Service was very good and service guy was most pleasant and professional. My only issues were the price which I thought was expensive plus he left a large puddle of water standing under the sink.

  • Review 153 (2023-08-07 - Rating: 5)

    Anthony was great. Got to my house in 45 minutes. Left everything clean.

  • Review 154 (2023-12-20 - Rating: 5)

    I loved how Nolan explained everything and how patient he was…Awesome job…

  • Review 155 (2023-11-15 - Rating: 5)

    Punctual, extremely knowledgeable and polite young man. Explained the problem in layman’s terms and was able to solve the problem.

  • Review 156 (2021-12-02 - Rating: 4)

    Very high for auger portions but the camera part as a option was affordable if needed, got the quote before any work and I was able to make a decision

  • Review 157 (2023-11-02 - Rating: 5)

    Scott is an excellent plumber, definitely possesses the expertise and is fast. Thank you!

  • Review 158 (2023-11-20 - Rating: 5)

    Nolan was so nice and fixed our kitchen pipe clog so quickly . What a life saver ♥️

  • Review 159 (2024-05-14 - Rating: 5)

    We received the most exceptional service from Titus and Airam. They were both friendly and funny, took time to explain every single step of the process, and made sure everything was completely dried out for our safety, comfort and to our satisfaction. I would definitely recommend this professional team of technicians to anyone!

  • Review 160 (2023-03-02 - Rating: 5)

    We appreciate the friendly, professional service we received from Scott and Hayden. Thank you so much!

  • Review 161 (2023-11-14 - Rating: 5)

    Did a world class job. Noel is the person to go to if you need help.

  • Review 162 (2021-01-10 - Rating: 5)

    They were very prompt in responding to my needs. Very professional telephone staff personnel and service technician. The service tech was knowable of his job. He was concerned and understanding of my problem.

  • Review 163 (2023-04-27 - Rating: 5)

    Excellent service.Gavin was the best!!!Will recommend and use again if necessary.

  • Review 164 (2023-06-16 - Rating: 5)

    Prompt and professional! Will be using them again for sure! Briant and Daniel were exceptionally helpful.

  • Review 165 (2023-04-20 - Rating: 5)

    Melvin Showed up in 1 hour and was finished in less than an hour! Would highly recommend them!

  • Review 166 (2022-11-07 - Rating: 5)

    Nolan was very professional and knowledgeable when it came to diagnosing our problem and fixing them.

  • Review 167 (2022-08-22 - Rating: 5)

    Very kind propels, who willing to helps other and server our community, and very honest. I will suggest other peoples to use this service. Thank you very much for your helps.

  • Review 168 (2021-07-13 - Rating: 5)

    Very prompt. I was never put off and that made me feel good as a customer. I will use them for ALL my plumbing needs!

  • Review 169 (2022-04-04 - Rating: 5)

    Mike was a great guy Job well done .My Dog was ok with Mike 😉Happy Wife Happy Life

  • Review 170 (2023-08-04 - Rating: 5)

    Scott was wonderful and professional and I will 100% use them again?

  • Review 171 (2023-10-25 - Rating: 4)

    Staff was very professional, able to solve a complex issue that was present for some time.

  • Review 172 (2022-09-12 - Rating: 5)

    Quick, thorough, friendly, and did exactly what he promised. What very satisfied with the experience.

  • Review 173 (2023-11-10 - Rating: 5)

    The tech Tristen did a fantastic job highly recommend for next time.

  • Review 174 (2023-10-03 - Rating: 5)

    Scott did good job, very nice person.

  • Review 175 (2023-01-27 - Rating: 5)

    They came to my parent home to access and my mom was well please🤗said the gentleman was very polite 👍

  • Review 176 (2023-10-05 - Rating: 5)

    Nolan provides exceptional service! 10/10 would recommend

  • Review 177 (2023-11-09 - Rating: 5)

    Washer pipes corroded and they fixed pipes and dried everything out. Awesome job!

  • Review 178 (2022-01-21 - Rating: 5)

    Very professional. Came as an emergency and arrived ahead of schedule. The work was done perfectly.

  • Review 179 (2020-09-21 - Rating: 5)

    Very prompt, knowledgable service. Thomas our service tech worked efficiently and quickly assessed our problem.

  • Review 180 (2020-08-13 - Rating: 5)

    Thomas from Rotorooter was great. He was prepared to go the extra mile to solve the problem

  • Review 181 (2021-12-16 - Rating: 5)

    Kept me informed. Professional cleaned up when finished. Courteous. Would definitely call again

  • Review 182 (2019-05-30 - Rating: 5)

    Ben was timely, knowledgeable, and friendly. We will definitely be calling them again should the need arise.

  • Review 183 (2022-11-23 - Rating: 5)

    Anthony our service technician was very curtious and really looked after us and very professional

  • Review 184 (2023-12-05 - Rating: 5)

    The guys were great— friendly, patient and knowledgeable

  • Review 185 (2023-11-04 - Rating: 5)

    Thanks Roto-Rooter Plumbing & Water Cleanup for awesome service of my water heater. The work was scheduled quickly, the plumber showed up on time, and quickly identified the issue. My concerns were addressed and the issue was resolved in short order. Brilliant!

  • Review 186 (2021-12-05 - Rating: 5)

    Very helpful, professional, knowledgeable. Came out as quick as possible to help us. Would highly recommended!

  • Review 187 (2023-11-20 - Rating: 5)

    Nolan was incredibly friendly and professional. He explained everything before he got started. He was quick, efficient and tidy. Had me back in business in no time!

  • Review 188 (2022-01-31 - Rating: 5)

    Blake was awesome and went above and beyond. Quality work and great service!!!

  • Review 189 (2023-10-30 - Rating: 5)

    Scott was very professional and did great work. Highly recommend this company and Scott! We will use this company again for our plumbing needs.

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