Lochridge-Priest

Located in Waco, Texas

Address: 2901 Industrial Blvd E, Waco, TX 76705, United States

Phone: +1 800-460-1562

Rating: 4.8

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
LP has taken over issues with an air handler purchased thru Temple Heat and Air last August because TH&A was unresponsive for leaks that flooded by home in Aug and Oct of this year. After returning from a trip over Thanksgiving, we came home to a cold house. I called LP and they sent David McLean out (he is my LP go-to technician) on Sunday. We now have a burned out motor. David has ordered a replacement and we hope to have it installed later this week. In the meantime, we are bundled up in warm clothes until the motor is installed. Needless to say, I am very frustrated with the air handler purchased last year, but thankful that David has been able to troubleshoot and fix things so far. I think we have a lemon air handler... another issue and it could be on the curb. At any rate, I am pleased with LP, David Mc and Jacob who have always been responsive to our issues. The office staff is awesome also.

Review 2 (2024-11-21 - Rating: 5)
Ok my first few visits by this company were bad to say the least. They had former plumbers who were master plumbers come and mess up my plumbing system and didn’t fix any of the problems I had on going for 4 months with this company. After calling the manager and complaining that after 4 visits with this company my problem wasnt fixed at all and was actually worse they sent me Joe. Let me say a huge shout to to Joe and Alejandro. These saints of plumbers were what helped me restore my relationship with this company. When they came out to see the problems I had been dealing with he already knew how to fix it within the first visit. He was responsive with giving me updated on quotes and calling me when he was in the way to my home so I wasn’t left in the dark. Then came the day to fox the problem and these saints stayed to fox all the problems that the previous plumbers failed to do and they were at my house for a total of 11 hours! Yes 11 hours to properly and correctly fix the problem! They were informative, professional, and gave me a better relationship with this company. Thank you again Joe and Alejandro for staying so long to fix this mess and thank you Lochridge Priest for making things right again.

Review 3 (2024-10-06 - Rating: 5)
The service tech did a thorough job of servicing our unit. Weve stayed with Lochridge-Priest since we had our house built and moved in in January 2010. They have never let us down. They are always friendly, courteous, explain what theyve done and give us any pointers to consider for the future.

Review 4 (2024-12-10 - Rating: 5)
First look at the job showed the need to take a different approach. Plan was made to quickly attack the issue. Plan came together and situation was resolved very quickly. Very pleased with the outcome.

Review 5 (2024-10-30 - Rating: 5)
With > 1300 reviews and a 4.8 rating, you know Lockridge-Priest is consistently good which is the reason I called. I thought I had a plumbing leak in the yard after I already had the irrigation system tested. LP came out (2 techs--both great), pressure tested the system but also for any leaks w/in the home. Good news is that there is no leak in the yard but the team found one of the toilets running and fixed that along with a slow sink spout. I could not be happier with the result and will call LP again if needed!

Review 6 (2024-12-21 - Rating: 5)
Today Lochridge Priest installed a new 5T HVAC system in my home. Kenneth Davis was incredible! His professionalism and attention to detail was far above any set standard for performance! He answered all of my questions was terrific in making me understand what he was doing and his progress. Due to him I have complete trust and confidence in Lochridge Priest and am looking forward to their return to install a new 3T HVAC at the other end of our house. I am extremely pleased and satisfied with the work accomplished today and will continue to go to Lochridge Priest for all of our heating and cooling requirements!!!

Review 7 (2024-11-22 - Rating: 5)
Lochridge Priest provided excellent service and the installation was completed in a timely manner. I would highly recommend LP to anyone needing a new HVAC system.

Review 8 (2025-01-08 - Rating: 5)
The technicians who installed my new system were very professional and explained everything to me along the way. I would definitely recommend to anyone.

Review 9 (2024-08-23 - Rating: 5)
Antonio checked our system and found several issues that would most likely be a problem again. Repair cost would be astronomical to repair all the issues found. After he explained all the systems and the warranty plan; we decided to get a system which would service our home square footage. Thank you Antonio for explaining all the systems and your companys warranty program.

Review 10 (2024-09-11 - Rating: 5)
What a great experience. This was my first time using this company. They came when they said and did the job perfectly and the fee was very reasonable. I highly recommend you use them!

Review 11 (2023-02-03 - Rating: 5)
Bill Connell came out during a big ice storm (early Feb 2023) and repaired the damage caused by electrical service mains that tore away from the exterior house wall due to a tree fall (from the ice storm). He worked a long shift in freezing yucky weather, did professional quality work, and was very courteous through it all. My wife and I are very happy, and we highly recommend his services. Bill is an exemplary employee and represents LP very well. Excellent excellent excellent!

Review 12 (2024-07-02 - Rating: 5)
Lacey was an excellent tech. So thorough and explained everything to me. We had a pleasant talk and she loved my fur baby… a win- win! I will ask for her again.

Review 13 (2024-08-09 - Rating: 5)
The service we received was prompt, professional, and knowledgable. They installed our new unit efficiently and left our place tidy.

Review 14 (2024-06-05 - Rating: 5)
Our HVAC unit recently went out. Lochridge-Priest responded the next day to my call. The technician provided a cost estimate for both repair or replacement. He was able to schedule the replacement for the next day. Great team, fully supportive of the customer.

Review 15 (2024-11-04 - Rating: 5)
Preston and his helpers were very great! Very informative and interested in providing Great service.

Review 16 (2024-11-28 - Rating: 5)
Meeting & working with Bobby, Skylar & Ryan was a great experience!Very professional and courteous!!!!

Review 17 (2023-09-08 - Rating: 5)
Richard and his partner were Professional and did excellent work. They were real quiet and worked quickly. Thank you so much.

Review 18 (2024-01-31 - Rating: 5)
Antonio and a new-hire trainee came by this morning for our semi-annual preventative maintenance. He was outstanding. Thorough- explained things as he went along with any suggestions and recommendations.Courteous- respectful of our home and I could tell that he was raised well.Competent- I asked a couple questions related to previous service calls and he knew right away what was going on.

Review 19 (2019-08-13 - Rating: 5)
Wow ! What an awesome job! Shawn was absolutely great and knowledgeable about this job. He came prepared with boot covers and drop cloths. Shawn is truly an asset to the company! I turned down a so called electrician on Friday ! This is the company you need to contact for all of your electrical needs. I will only use this company and Shawn. The customer service is 2nd to known! Thank you Laura for scheduling my appointment and assuring me of the great work. I will be referring your company.

Review 20 (2024-11-27 - Rating: 5)
Cannot get them to properly fix my Carrier Infinity air cleaner. Technician gave me bad information saying it was no longer under warranty because Carrier doesn’t sale it anymore, but this is false and I still have 8 years left on warranty.I called and asked to speak to a manager but the lady on the phone stated she would send him a message but could not guarantee they would call me. Been 2 days now and still no call. I guess management doesn’t care about their customers or their service technician’s performance.Will continue to try to get help since they are the company that installed my system 2 years ago.

Review 21 (2024-10-11 - Rating: 5)
The two technicians David and Richard made getting a new heat pump system flawless. Great guys!

Review 22 (2023-11-01 - Rating: 5)
Excellence. Very professional. Explaining everything that needed to be done. 👍. 5 ⭐s plus

Review 23 (2024-11-01 - Rating: 5)
So fast, super affordable and they sent me the cutest thank you gift!!

Review 24 (2023-08-02 - Rating: 5)
Antonio and his coworker were amazing. Both were professional, courteous, helpful and fixed the issue in a cost-effective and timely manner. These men deserve a raise. :-) So glad I have the service maintenance agreement in heat like this. I have used LP for decades and have always had great service.

Review 25 (2024-11-23 - Rating: 5)
Outstanding professionalism and thoroughness, would have them in my house anytime. Thank you!

Review 26 (2023-06-21 - Rating: 5)
Jose did a great job checking out our HVAC system. He explained what he did and what his findings meant in a manner I could understand. Making the appointment was very easy. The person on the phone was extremely helpful. I feel like what I paid was a good value for the level of service I received. 10/10 would recommend!

Review 27 (2023-08-09 - Rating: 5)
Work was done in a timely manner. He kept me informed of what he was doing and what my problems were. I always call Lochridge Priest for all my A/ C concerns. Even the receptionist is very helpful and kind. Thank you to all who worked to keep us cool and happy.

Review 28 (2023-11-01 - Rating: 5)
Antonio was polite, very respectful, and extremely knowledgeable. He talked to me about possibly upgrading our thermostat as ours is as basic as you can get and again very knowledgeable. I would definitely recommend LP to my family, friends, and anyone needing their system serviced or repaired or replaced.

Review 29 (2023-05-03 - Rating: 5)
Bill was fantastic! Extremely professional and helpful. He noticed we had a sign on our front door requesting to remove shoes and he asked if boot covers were ok, truly appreciate that courtesy. He was patient with us and got the job done quickly. Will definitely continue business here for future electrical needs!

Review 30 (2023-09-20 - Rating: 5)
Cody came over same-day and solved the problem immediately. He was very kind, and taught me through the solution so Ill have some understanding should a similar problem ever arise again. Great, easy experience and Id for sure use them again!

Review 31 (2023-12-08 - Rating: 5)
I needed a couple of electrical outlets installed for upgraded appliances. The team from Lochridge-Priest came out and completed the job in under an hour. They were very respectful and detailed oriented in their profession. Job well done guys.

Review 32 (2023-12-07 - Rating: 5)
Last spring I purchased a new AC unit from Lockridge-Priest. One reason is a number of years ago at Belton home and garden show I spent some time at their display and signed up for a free duct inspection. They showed up and did a good job with no big sales pitch. Said I would give them consideration when getting a new unit. Good salesman gave a good presentation without trying to sell me more than I needed. Installation went well with excellent installers. Company initiated check up of unit without being reminded. Antonio performed a very thorough inspection. Very satisfied with the company.

Review 33 (2023-05-15 - Rating: 5)
Technicians arrived promptly, assessed my non working AC, which is very old. Familiar with the problems I had they got to work taking it apart, cleaning, replacing parts, installing a new thermostat per my request. I felt comfortable they knew what they were doing the entire time and now that theyre gone I have a very cool home. Please with service and cost.

Review 34 (2023-06-30 - Rating: 5)
The Company was very busy, and they were able to fit me in to fix my AC unit. I had called several companies and they were backed up until the end of next week. This Company sent out two professional technicians. But I have to give two thumbs up to Walton who really knew his stuff.

Review 35 (2023-11-30 - Rating: 5)
Satisfied all my questions about purchase of an a/c unit, were very thorough explaining my options. Timeliness was superb. They provided a temporary 1room cooling unit to use until my house unit was installed, 3 days away. Customers DO come first by this business- Lochridge Priest Air Conditioning .

Review 36 (2023-08-12 - Rating: 5)
The tech I had come out Antonio was nice, diagnosed the issue, and informed how he could help fix it. There was an extra fee for the weekend versus a weekday call. It was totally worth it though. The house reached 91 degrees and is now colling down under 83 as we speak. Im considering becoming a member of Lochridgepriest to have them come each summer and fall to ensure everything is running properly. Thanks again Antonio.

Review 37 (2023-03-31 - Rating: 5)
John Paul was excellent. Very professional and knowledgeable about my issue. Came out same day and fixed my AC so I won’t be miserable when it gets hot out. Went from being hot to having to put a sweater on while he was fixing the issue - definitely satisfied!

Review 38 (2023-08-08 - Rating: 5)
John Paul did a great job, gave me some more tips to prevent my condensate drain from clogging up . He was Courteous, On--Time, & Professional. I recommend him, I hope he comes to service my unit again

Review 39 (2024-11-06 - Rating: 5)
David and Kenny would be our preference/request if service was ever needed again.

Review 40 (2023-10-11 - Rating: 5)
Had an issue with the HVAC. Lacy was very thorough and explained everything. Thought it was one issue but she found all issues and corrected them all. She was amazing if I have an issue again, I would ask for her directly. Thank you.

Review 41 (2023-07-07 - Rating: 5)
Antonio was knowledgeable, patient , and extremely helpful. He and Josh took the time to assess my concerns and offer the best resolution. I look forward to having them both return to complete my ac repair next week.

Review 42 (2024-01-15 - Rating: 5)
Prompt and Fantastic service with immediate results. As a veteran I know quality and sincere service when I see it; Lochridge-Priest with Walton and Michael as HVAC experts did a great job.

Review 43 (2023-06-23 - Rating: 5)
I had partial power go out in the 1st week of June which also included my ac. They sent Raul out& he was so helpful. He was prompt & got the job done in an efficient manner. I greatly appreciate him & what hes done for us!

Review 44 (2024-04-18 - Rating: 5)
John Paul Esparza was thorough with our mini split A/C service. He even went above and beyond to make sure the mini split was working properly. He cleaned it and even found the source of why it wasn’t working properly. Now it works like brand new. Grateful for this company.Update 4/17/24- Rudy came to troubleshoot our mini split. He had great customer service…actually outstanding service, was very kind, professional and very knowledgeable and thorough. He troubleshooted and then found the issue with the mini-split. Rudy was able to do a repair that didn’t need a replacement part. Our mini-split works like new!! Thank you all so much

Review 45 (2023-06-22 - Rating: 5)
Mark Adair was actually my technician. He was not in your drop down.Whether we get the issue fixed now or not - great service. Friendly, very straight forward on pricing. Waiting on the quote still but represented the business well. I’ll update if we decide to act on the bid.

Review 46 (2024-02-07 - Rating: 5)
John Paul was very nice and professional.He let us know what he was doing and advised us on how to get ready for the season change to keep our unit working properly.

Review 47 (2023-07-13 - Rating: 5)
Walton was attentive, efficient, polite, considerate and an all around good guy. He also helped me with my garden hose when he saw me struggling. A pleasure to work with, he went above and beyond to bring my A/C to top performance. My dog even liked him!!

Review 48 (2023-09-02 - Rating: 4)
The technician was very professional and respectful. Did a great job explaining the issue and gave solutions. We are very satisfied with our experience.The after hours dispatch is another story and the reason why only 4 stars. Called at 8:08 pm and the technician did not get the message until 11:30pm. I had called back at 9:55 pm to inquire about when a technician would be calling. There is a communication issue within that needs attention. The technician would have been able to come out last night.Antonio is amazing and fast. He had our issue fixed within 30 minutes. He explained everything to us and how things worked. Explained our warranty coverage on our system and the part he replaced. As someone who is not educated in these systems, its nice to have it explained to me.

Review 49 (2023-02-14 - Rating: 5)
Chris is just the best! He thoroughly checked our system and explained everything so well. He even was able to accommodate our request to replace our thermostat. We appreciate that LP sends out such personable well-trained technicians!

Review 50 (2023-08-07 - Rating: 5)
Walton with the Friday night on-call and after hours support. He was great at diagnosing our issue. He came back Monday with the part and got our system back up and running.Great person and great job! Thank Walton!

Review 51 (2023-08-22 - Rating: 5)
We had a broken air conditioner in our front office, called and the technician was here within an hour! He checked the unit and felt it was a problem with the filter being too dirty. He changed the filter in the front unit and went through the entire building and changed all the air filters (this is a big office, it was a lot) He was fast and friendly, before he was finished changing the filters in the building, the front office air unit was already working! It saved us a lot, great company

Review 52 (2023-09-12 - Rating: 5)
So far so good. One of the only companies in our area to immediately take our call, write our information down, immediately got back with us, immediately set an appointment, immediately showed up when they said they would, and was very helpful in explaining a lot of my options. if the estimate goes as good as everything else, this should be a no-brainer.

Review 53 (2023-08-13 - Rating: 5)
On time, very nice. Took him only one minute to find the problem. Explain why my A/C unit was not working. Showed me how much it would cost and asked if I wanted the work done. Right now the unit is working fine. Told me if I had any more problems to give them a call. Just an outstanding young man.

Review 54 (2023-07-14 - Rating: 5)
John Paul was excellent. He stayed with us to ensure that our air conditioning was working and did not leave until the job was done. He is thorough and excellent in his job.

Review 55 (2024-08-21 - Rating: 5)
Outstanding service by Rhudy and the installation team that installed our new unit!

Review 56 (2023-10-10 - Rating: 5)
The air conditioner went out yesterday. Fortunately, the Lochridge-Priest was able to come out yesterday afternoon. Apparently the motor for the fan on the outside unit overheated and seized up. Again, fortunately, the technician had a spare motor on her truck. The bad news was, she and I could not get the fan blade off the motor’s shaft. We tried everything either of us could think of, including using a five pound sledge hammer. Nothing worked. In desperation, she called her supervisor. Her supervisor arrived and had a special device (like a steering wheel puller) that removed the blade from the motor – and it worked. After a few minutes, we had AC again. Very satisfied.

Review 57 (2023-02-19 - Rating: 5)
The furnace wasnt heating on a cold Saturday at my mothers house. Walt was on call and came to the house quickly and made the repair. He was very friendly, patiently explained everything to her, and got the heat back on. We are very pleased with our experience.

Review 58 (2024-08-19 - Rating: 5)
Lacey is an excellent technician. This was part of a preventive care visit. We have had problems with a very small leak of Freon. She took the time to give the coils a thorough pressure check. We have used LP for several years. She was the first tech we have had to wash the unit to keep the compressor from overheating. She even brought her own water hose. I highly recommend her for her professional service.

Review 59 (2023-07-22 - Rating: 5)
Impressed with business standards of letting us know who technician was prior to coming. He did an excellent and fast job of repairing our A/C. Will definitely call again if need arises.

Review 60 (2023-03-12 - Rating: 5)
John Paul did a great job! He is a very professional, knowledgeable, and courteous technician. It was a pleasure to have John Paul in my home to help me out with our HVAC issue. Well done!

Review 61 (2024-01-10 - Rating: 5)
My technician, James, was very helpful and thorough. He explained the checks he was doing and explained the system to me. I am happy with Lockridge priest.

Review 62 (2023-07-31 - Rating: 5)
Customer service was outstanding. Rudy took the time to explain everything. Their arrival time was extremely quick considering that I made the appointment an hour earlier. Thanks again for the prompt service.

Review 63 (2023-03-03 - Rating: 5)
Chris and Colby were prompt in arriving at the beginning of our schedule system service appointment window. Both were friendly, thorough and extremely professional. We are longtime L-P customers and continue to be very satisfied with the whole team.

Review 64 (2023-03-24 - Rating: 5)
Excellent service! Walton was very courteous, friendly and professional. He took the time to explain his findings and get my AC unit working again right away. 5 Stars.

Review 65 (2023-10-19 - Rating: 5)
Great engagement with James from LP this week. Next day commercial service, problem identified and 8:00am next day repaired. Happy to call again and highly recommended for commercial needs.

Review 66 (2023-08-02 - Rating: 5)
Wow what an amazing air conditioner done with in 5 days of our 17 year old AC unit breaking down. No more freezing up when it is hot outside. We are so comfortable thank you for the great job you do.

Review 67 (2023-12-12 - Rating: 5)
Mr Esparza was very professional and diagnosed and remedied the problem promptly. He provided an explanation of the repairs and patiently answered questions. I highly recommend!

Review 68 (2024-01-23 - Rating: 5)
Antonio and Isaac were very thorough in troubleshooting my furnace problem. I appreciated their willingness to answer my questions and fully explain the inspection.

Review 69 (2023-08-26 - Rating: 5)
John Paul just left a few minutes ago. He found the problem withing a few minutes and had us fixed up in less than an hour. He was very friendly and ill definitely call LP again.

Review 70 (2024-12-13 - Rating: 5)
Great professional team, addressed my questions and concerns and I’m happy with the installation.

Review 71 (2020-03-13 - Rating: 5)
Awesome customer experience with Roger A. He spent the time to look at my ac and the ducts to give me an estimate for a change out. He was very professional and informative. He gave me information to review for later so I can make a good decision. I especially liked how he took the time to put the estimate together and “build” the right one for me and my family. Best experience I have had!

Review 72 (2023-07-06 - Rating: 5)
Raul was very professional and took care of my need for an electrical outlet in the garage. He cleaned up any mess that was made in installing the unit and explained everything he did. He answered all of my questions and addressed all of my concerns. I HIGHLY recommend!!

Review 73 (2022-10-04 - Rating: 5)
Larry did an amazing job. He repaired the wires to a flickering light. Mounted a ceiling fan properly. Completely built and installed another ceiling fan. He replaced a light fixture that my daughter had yanked out the chain. He also replaced the metal box to the light switch in my shed which let us finally turn on the light.This technician was kind and willing to help with all of my electrical needs. Also courteous of noise and trying to be quiet, was attentive to closing my front gate and left the work areas clean.I would certainly recommend and will use this company in the future.

Review 74 (2023-08-03 - Rating: 4)
I purchased new unit on or about 7/12/23. On 7/31/23, unit stopped working properly (not blowing air). I called Ray and service was scheduled for next day. On 8/1/23, I get a text that a technician is on the way at 6am. I am up since then, but technician has not arrive yet. I call and was told that Lochridge cannot give a window and that I should expect a call some time in the afternoon. To me, the communication needs to better. I feel that after paying a new unit that has not lasted even a month the warranty follow up and treatment is not there. After talking this company I am left with only this sucks to be you and we dont care feeling. So far, this experience has not been good and has me wondering if I would have been better off fixing my old unit which lasted years versus this new one that has me questioning its reliability already. I will update as I get this warranty service done and see how long this unit ends up going after.Update-Well On 8/1/23, Terry (Technician) came to the house and it was discovered that the blower motor went out. So the part was overnighted and on 8/2/23 Terry came and installed it. System is running like it should and all covered under warranty. (hopefully stays like this for years to come). I will say, Terry did make this experience a bit better because he seems to genuinely be concerned that my family was without AC since 7/31/23. Based on this, I will change my rate to four stars. I think communication is still a challenge and an area of improvement. On 8/2/23, still got a message around 6am stating that a technician was on the way (this time I ignore it), but this could easily confuse anyone.

Review 75 (2023-11-09 - Rating: 5)
This was a visit to inspect the AC units for replacement price. My tech was named Roger who was very kind, professional and knowledgeable. This is an overall great company with great employees from customer service on the phone to technicians and finance personnel!!

Review 76 (2019-10-07 - Rating: 5)
Excellent customer service and very professional. Shawn was very knowledgeable and very easy going. He explained what he was going to do and then promptly went about the repair. We were very happy with Shawn and his work and will be recommending your services to our friends and family. We felt the price was very fair. In the future we plan to do some more upgrades and will be calling on your services again.

Review 77 (2023-09-06 - Rating: 5)
Very good job. Surprised it acted up so soon after it was completely checked but I guess because of the hot summer it was overworked. Lacie was very thorough and explained the problem well and gave costs as she completed each repair.

Review 78 (2022-10-20 - Rating: 5)
Chris came out today, found a problem and promptly fixed it. He was the most competent, knowledgeable, and thorough technician that I have ever had from your company. He was also courteous. In the future, I will always ask for him. Thank you, Aline Wilson

Review 79 (2023-10-31 - Rating: 5)
Antonio was very professional and explained everything to me. He was able to find the issue immediately and fix it. He also gave me suggestions to save money on repairs in the future.

Review 80 (2022-08-08 - Rating: 5)
My Technician was Chris. A friendly service guy whom took the time to troubleshoot the problem with my HVAC.He showed me the issue that seemed to be the problem and then explained what needed to be done to fix it. I appreciate him taking the time to explain to me how my unit works and some of the preventable things that I could do in helping keeping the unit in good condition. He also suggested to me a twice yearly maintenance plan offered. Chris your friendly approach and the knowledge you’re shared and service that you’re given to me as a first time customer. I appreciate it and will use Lochridge Priest again.

Review 81 (2022-05-04 - Rating: 5)
Super friendly! Had to wait on me to get home and was extremely nice about it. He was very informative and found the problem quickly and fixed it in no time. He was very thorough and made sure everything was perfect before he left.

Review 82 (2019-06-02 - Rating: 5)
Nathan did a great job. Arrived promptly, was personable and professional. He took the time to explain what he will be doing and when done, explained what he had found. Completed the needed repairs expertly and made suggestions for improving the current HVAC system, as well as, recommending to start thinking about a replacement system due to age of current system (16 years). The price for the repairs was very reasonable considering it was the weekend and late afternoon / early evening. Thanks very much for your excellent service. We wont hesitate to use L/P again for our AC needs.

Review 83 (2020-08-26 - Rating: 5)
We had the technician perform a regular maintenance on our HVAC system. He was awesome. Showed me 3 areas that I could quickly perform regular maintenance on that would keep our system in good working condition. We needed a small part replaced which he completed quickly. So friendly and helpful. What a great experience! Thank you Stephen!

Review 84 (2024-01-11 - Rating: 5)
Antonio was very knowledgeable, efficient, and courteous. I so appreciate the professionalism and care he showed to get my mother’s heater working again!

Review 85 (2023-08-05 - Rating: 5)
Very nice repairman. Gave good information on upkeep of my heatpump. Took time to explain what he was doing and kept me updated as he did repairs. Very courteous.

Review 86 (2023-12-06 - Rating: 5)
Three wonderful technicians came out and worked tirelessly to install my new unit. I am very happy, they were very courteous and knowledgeable. Very happy.

Review 87 (2022-06-22 - Rating: 5)
Wesley did a fantastic job in servicing our HVAC system. Despite the insane heat outside and up in the attic, he took his time to thoroughly check out our AC and rule out possible problems. He also took the time out of his busy schedule to explain to me how the AC works. He did not charge for overtime, either. Would definitely call for his service again!

Review 88 (2023-06-05 - Rating: 5)
John was friend and was able to find and solve our AC issue. He clearly explained what was wrong, worked with us to get the right information to our warranty company and then fixed the issue. Good work!

Review 89 (2023-03-08 - Rating: 5)
Chris and Cody were very professional from the phone call telling me of their arrival time. They came in introduced themselves and explained what they planned on doing. The job was done quickly and was very thorough.

Review 90 (2023-07-25 - Rating: 5)
This was my third time having Walton out to the house to fix one of our systems and he was just as professional and informative as ever. I highly recommend him and Lochridge Priest to anyone needing any of the services they provide.

Review 91 (2020-08-26 - Rating: 5)
Levi did an amazing job getting my system back up and running! I felt like he personally cared about getting us taken care of. His knowledge of parts was awesome. He did a great job explaining every issue and how he was going to fix it.

Review 92 (2023-11-02 - Rating: 5)
This man went step by step through the process making sure everything that needed to be checked worked. Blew some air into a little tube so I could actually hear it do what it was supposed to do. It all worked. I even learned of a process to clear out my condensation pipe that leads out doors for AC.

Review 93 (2021-07-21 - Rating: 5)
We are set set up with LP for biannual service checks of our HVAC. Their service techs are always great. Our technician yesterday was Bobby. He did an excellent job. He was very professional, and took time to thoroughly check out our unit and explain what he was doing, issues, recommendations, etc. Highly recommend!

Review 94 (2023-11-28 - Rating: 5)
Professional and diligent in all respects. Personable atall times, Lacey is a pleasure to have in our home. Both of our units needed service and both are operating beautifully now.

Review 95 (2023-06-10 - Rating: 5)
John was amazing! We called in our service on a Saturday, and less than 2 hours later my A/C was fixed! Very professional and very quick service.

Review 96 (2023-05-06 - Rating: 5)
I called Lochridge after work on a Friday and they had someone at my house later that night. John arrived and was able to pinpoint the problem and get our HVAC working again. He also gave us information on how to prevent future problem and educated us on the way the HVAC system works. Thanks John!

Review 97 (2019-07-30 - Rating: 5)
Nico did an awesome job! I was expecting the worst when our outside unit went out yesterday. Nico came and did the repairs this evening and I am very happy with his service. He was very friendly and professional, and informative on what needs to come next in future repairs. We will definitely be calling Lochridge-Priest in the future.

Review 98 (2020-08-25 - Rating: 5)
I had Mr. Shawn Eastwood come to my house to install a breaker, wire and a cut-off for my mini split. The guy was a SUPER cool dude, very professional, REALLY knew his stuff/knowledgeable, and had some over the top work ethics. Although, Lochridge was not the cheapest around, they could fit me in before anyone else. However, Shawn did a very professional job and the work looks like it came with the house. If I were this company I would definitely give this guy a raise and I would absolutely have him back at my house to do work anytime. Very trustworthy person.10 stars to the technician 5 stars to the company (maybe 4 because they were a little steep on the price, but still a great company).

Review 99 (2023-04-03 - Rating: 5)
Receptionist, Jennifer, was very kind & strait down to business in getting someone sent out asap. The two technicians, Rudy & Toby, are top tier in experience & communication. I was weary on having someone come out because of how many times clients become uneasy about getting ripped off or someone not simply getting the job done the first time. The Google Reviews showed me I did not need to have any concern whatsoever. Rudy makes one hell of a leader & Toby showed nothing but exceptional time efficiency with Rudy in my home in Texas. I had no surprises in cost & every single question was answered while the job was squared away in good manner. This team is very detailed at what they do. I highly recommend no other team, but Lochridge-Prist Inc. team. As well as the yearly Spring & Fall inspections with the discounts included. Thank you for your work, stay hydrated!

Review 100 (2023-07-26 - Rating: 5)
John Paul was fantastic! Super helpful as well as professional. He ensured all my questions were answered and completed the work in a timely fashion.

Review 101 (2022-01-04 - Rating: 5)
Shawn was awesome! He called in route to let us know he was on the way. HE SHOWED UP!!! He showed up on time. He brought his own tools and ladder. He was cautious about making a mess in our home by taking out our old fans into the garage. He was able to communicate in English regarding the projects I needed completed for the job. He even gave us some great recommendations for future electrical jobs. We will definitely request Shawn for our next lighting/electrical needs. He also cleaned up after completing the job. You wouldn’t think this is a lot to ask for in a certified electrician, but it was worth it.

Review 102 (2018-12-10 - Rating: 5)
The technician was thorough, courteous and professional. He provided me with very helpful information including photos of my unit. I appreciated that he did not try to pressure me into additional work that he recommended at some point in time. I also felt that I really got my money’s worth for my semi-annual maintenance contract Which I would recommend to my friends.

Review 103 (2023-06-20 - Rating: 5)
Very pleased with the work Bill did for us! Excellent Customer service and Professional! We will definitely be calling Lochridge Priest electrical in the future!

Review 104 (2023-06-05 - Rating: 5)
A young man, Mr Toby whose picture is not available on the Lochridge-Priest technicians list came quickly to check my AC unit; hes an exceptional employee.Mr Toby methodically troubleshot my AC unit; he was able to find, and fix multiple issues in a timely manner.Lochridge-Priest is very lucky to have Mr Toby, an exceptional employee representing their company.

Review 105 (2019-06-20 - Rating: 5)
Nathan did a fantastic job fixing our AC problems! He explained the issue, advised us of the options available and went right to work. He was very friendly and professional. Our AC was up and running a short time later,a our house is so cool!

Review 106 (2023-08-22 - Rating: 5)
After an electrical fire at my business Lockridge Priest responded quickly and helped me through the process of being able to safely open again. I am thankful to have found electricians who I can work with in the future to help preserve the historic Belton home in which my business is based.

Review 107 (2023-11-02 - Rating: 5)
Walton is top notch in my book. Born elsewhere, but a great American serving our country for all of us. Cant speak highly enough of this man. Thank you!He helped set up my mob app for my Lenox iComfort.

Review 108 (2022-12-23 - Rating: 5)
I was so impressed with the Lochridge-Priest technician (Larry) who worked on my home. He was friendly, efficient, knowledgeable, and professional. Larry replaced a GFCI outlet and a faulty switch in another room. He did an outstanding job! I definitely will hire Lochridge Priest again in the future!

Review 109 (2023-08-06 - Rating: 5)
LUCY was very professional. She answered all if my questions, explained what she was doing and was very courteous! I was very impressed with her work

Review 110 (2020-05-03 - Rating: 5)
Nathan Jorgenson was the tech who responded to our service call on Saturday evening. He was great! He listened to what we told him and did an extremely thorough investigation. He found and fixed the problem pretty quickly. He was friendly and patient and explained everything he was checking and gave us info about our duct system. We were very pleased. I work for a service company who puts customer service 2nd only to safety and apparently LP does too

Review 111 (2023-06-02 - Rating: 5)
Called the company on a Friday for a compressor repair on an older unit, had a tech later out that day to check the unit. The following Friday they were out and fixed the unit no problem. Happy to have the A/C back for the summer, Thank you!

Review 112 (2022-02-23 - Rating: 5)
I was pleased that Nathan was sent for our bi-annual service check. Nathan was on the install team who put our new heat pump in a couple years ago. He was great then, and just as good this time doing our yearly maintenance. He answered all our questions and was very patient to explain heat pump terminology & technology to us.

Review 113 (2022-04-15 - Rating: 5)
I really appreciate the quick response to repair my HVAC system. Charlie Vo was the service technician that came to my home. He went above and beyond to get my system working again. He is very personable and an excellent technician. He worked quickly and efficiently. He is absolutely the best person I have ever had come to assist in repairs to my home.

Review 114 (2023-05-19 - Rating: 5)
We’ve used LPI now for just over a year for regular maintenance and for AC problems. Techs have all been great and the folks in the office are pleasant and helpful. Highly recommend!

Review 115 (2024-01-02 - Rating: 5)
Overall, my technician was extremely knowledgeable and a people person type guy. He gave me sound advice and was thoughtful the whole time at my home!

Review 116 (2023-08-17 - Rating: 5)
John Paul Esparza came in took care of business in getting our AC up & running in a timely &efficient manner did multiple checks to ensure everything else was running smoothly.Cant be more then happy of the Techs that have been sent out during the 2023 heat wave.Thanx to you all fromMr.Marin

Review 117 (2022-04-15 - Rating: 5)
Called about scheduling our semi-yearly maintenance service. Nathan arrived on-time and as promised. He is top drawer. He was thorough and took his time to fully check out our 3 units, making repairs as needed. Another pleasant experience with Lochridge-Priest.

Review 118 (2024-01-13 - Rating: 5)
Walton is very professional and knowledgeable. Walt is a straight shooter and does not pull any “gotcha” moves. Recommend Walt highly if you can request him! 👍👍👍

Review 119 (2023-05-30 - Rating: 5)
Antonio was very thorough and gave some very helpful maintance tops. Such as Apple Cider Vinegar can be use keep the line free from built up. Also keep leaves any from unit outside. He was professional through the servicing AC/ Heating.

Review 120 (2023-07-11 - Rating: 5)
Lochridge Priest Technician Walton was phenomenal! Really appreciate his professional demeanor and his skillset for our routine maintenance visit. By far, his work ethic outshines all others.

Review 121 (2023-08-27 - Rating: 5)
John Paul came after hours to help us when our AC unit went out in 106 degrees out. He was professional and helpful in resolving our problems.

Review 122 (2024-10-08 - Rating: 5)
Brian Jordan was very courteous and professional. I have used Locheridge Priest several years and I would recommend them and if anyone wants a good HVAC guy ask for Brian Jordan.

Review 123 (2018-06-25 - Rating: 5)
Great job to the whole team. Doug got a plumber to our house ASAP. BJ was very friendly and knowledgeable, walked us through all of the issues and gave us clear options and pricing. Shawn came out within 30 minutes of getting notified and fixed us up promptly. Thank you!

Review 124 (2019-07-03 - Rating: 5)
Service technician David Ruiz was absolutely the best! Pleasant, professional, knowledgeable and precise. He explained the process, answered my questions and documented everything along the way, gave me options for today and in the future, and did an exceptional job completing todays work. Couldnt ask for anything better .. Well done!

Review 125 (2019-03-19 - Rating: 5)
Jacob was extremely polite, friendly yet professional, and very thorough in completing his inspection. He answered all my questions and volunteered helpful tips on things I wouldnt have thought to ask about. I am very impressed with Lockridge-Priest, The quality of their products and service as well as the quality of the people they employ is exceptional.

Review 126 (2023-07-22 - Rating: 5)
Bill did a great job, its super hot out and I think there was more work than he originally anticipated or hoped for but he followed through and got it done right! Thank You!!

Review 127 (2022-08-08 - Rating: 4)
Courteous and very knowledgeable about fixing the problem. It was a freon problem and now the ac is cooling better than it has in months. I wish that Mr. Zufelt would have been the technician on 6/14/22, when the system was CHECKED OUT.

Review 128 (2020-07-03 - Rating: 5)
I am absolutely blown away and thankful for Lochride-Prist! Their response time wasn’t promised for the same day at the time that I called but not even an hour later a Technician messaged me to let me know he was on his way! Shawn was very professional and extremely knowledgeable! He also didn’t mind my doggies who aren’t always the Quietest when strangers come inside! Shawn was able to identify our problem and fixed it right away! He even took the time to make sure our outside unit was clean and working just fine! Shawn even gave us tips on how to keep our drain clear of build up! I am thankful for their service as it was triple digits yesterday! I would recommend them over and over again!

Review 129 (2020-08-29 - Rating: 5)
My A/C went out on Wednesday night. I called the home warranty company and they couldnt get anyone out until Friday late morning/early afternoon. I decided to cancel my home warranty contract and call Lochridge-Priest. They always have the best technicians, and the promised they would be out that day, even if it was late. It was 98 degrees outside and 82 in the house. Dustin arrived shortly after 3, and he was very kind and professional. He got my A/C running quickly and explained the problem to me. They do the job well , and they dont try to sell you something you dont need. Honest and professional - Just as it should be!

Review 130 (2019-08-05 - Rating: 5)
Nathan was knowledgeable in his work and efficient. He didnt waste any time getting to work or getting the job done. He and James made a great team doing a full replacement of my interior and exterior systems and adding a heat pump. They worked for several hours and left my home clean, no dents in the walls or anything, and then covered my system with me when they were done.This company will be our HVAC go-to for as long as we live here.Roger, our sales rep and initial inspection person, did a great job really explaining why we needed what we needed and we didnt have any hesitation trusting his knowledge. He gave us several options and let us choose, no pressure.I RECOMMEND THESE PEOPLE!

Review 131 (2023-06-19 - Rating: 5)
Our AC issue was difficult to diagnose. But Antonio was persistent and listened to our input. Antonio reached out to supervisor to help solve the puzzle. A shout out to Jacob his supervisor who kept at it until the problem was identified and fixed.

Review 132 (2023-07-20 - Rating: 5)
Antonio was prompt and communicated prior to hos arrival. He answered my questions with out hesitation and gave clear responses with examples and suggestions for preventive measures for me to take in order to avoid drain issues.

Review 133 (2022-07-09 - Rating: 5)
Responded within 2 hours on a Friday afternoon. Superior knowledge and courtesy. Appreciate that he explained everything - not only what the problem was, but why, and even what it could have been, but why its not that. Also discussed future options for a new system, better ways to set thermostat, etc. Thank you Wesley.

Review 134 (2023-08-28 - Rating: 5)
James is an exceptional tech and representative for Lochridge-Priest. I couldnt be more pleased the services provided and James honest straight forward professionalism

Review 135 (2018-05-24 - Rating: 5)
Robert Porter is absolutely one of the best & most knowledgeable technicians I’ve ever experienced! Extremely courteous & an exceptional “customer service” representative. Lochridge-Priest is fortunate to have him in their team! He’s great!

Review 136 (2023-07-31 - Rating: 5)
Walton was knowledgeable and troubleshooted our A/C problem quickly. He took the time to explain what was wrong, fixed the problem, and gave tips for future use.

Review 137 (2023-11-27 - Rating: 5)
Very professional. Very pleasant. Good personality. He made recommendations for additional work which I am thankful for. I like to be proactive, not reactive.

Review 138 (2024-01-16 - Rating: 5)
Bill knew the issue upon arrival. He was very thorough and made sure I understood everything he did and how to maintain adequate heat inside my home.

Review 139 (2023-07-17 - Rating: 5)
Walt is a great technician. He reviewed what he was going to do and periodically told me how the progress was going. I truly appreciated him.

Review 140 (2021-03-05 - Rating: 5)
I have always had good experiences with LP. Nathan was courteous and professional. He tried to save my 20 year old through-the-wall unit. He got the AC working, but the heat was beyond repair. Nathan also took the time to answer my questions. Good job!

Review 141 (2021-11-30 - Rating: 5)
Nathan did a great job. Very thorough and quite clear in his explanations. Shared information no other tech has ever done. Be glad to have him back.Charlie VO did our most recent work and did a really fine job despite being from Corsicana where I grew up [Ha]

Review 142 (2019-01-26 - Rating: 5)
Wes was Amazing!! He came out with a great attitude after hours and worked on our unit with great efficiency. He diagnosed the problem right away and fixed the issue quickly. We could never say enough good things about our experiences with lochridge Priest. Jay Hestilow was the guy that we bought our unit from and anytime I have any questions or concerns I dont hesitate to call. Jay is always more than happy to help answer questions or even call the service dept. for me. We are in such good hands.

Review 143 (2023-08-01 - Rating: 5)
I was very pleased with the 3 young gentlemen that installed my new unit today. They explained everything and answered any questions that i had. They were very friendly fast and clean.

Review 144 (2019-02-20 - Rating: 5)
The whole experience was excellent, from the sales rep, scheduling, duct crew, and the installation technicians. We even had new insulation put in the next week by Alex and Nathan, who were also friendly, professional, and efficient. The LP crew were all simply the best; and that includes clean-up! No complaints whatsoever.

Review 145 (2023-11-15 - Rating: 5)
Walton is wonderful! He is honest, caring, informative and goes above and beyond to help. He provides top notch customer service. We only want Walton to service or systems. Thank you for always being so nice.

Review 146 (2020-07-09 - Rating: 5)
Shawn was nice and courteous. Explained a few questions I had about future electrical projects and some things my inspection showed on purchase. He fixed the existing problem, was on time and professional. The rate charged was less than I expected as well.

Review 147 (2022-06-09 - Rating: 5)
Wesley with Lochridge Priest was incredibly professional and knowledgeable. Requesting service on such an important part of a home can be a really stressful experience for a number of reasons, but Wesley addressed all of our concerns quickly and efficiently. This is the second time I’ve had Lochridge Priest out to maintenance my unit and in both cases we were up and running in a single easy call. I am very satisfied with the service and I would highly recommend Lochridge Priest to anyone.

Review 148 (2020-08-18 - Rating: 5)
Shawn came to to check a 220 volt socket that was not working. He found the problem right away and fixed it quickly. Hes a good guy, very pleasant and professional. I was very happy with the service and the work done. Thank you, Shawn! And thank you, Lockridge-Priest!

Review 149 (2024-09-20 - Rating: 5)
The install team of Rick and Terry are excellent. Thier knowledge in all areas of the HVAC equipment was truly amazing. The speed andcorrectness of their work was truly amazing. Thier team work was so much joy to witness, never a wasted moment. The end product is excellentThank You

Review 150 (2020-06-11 - Rating: 5)
I had a power outage at my home & Lochridge-Priest send a Service Tech ( Mr.Shawn Eastwood) to my home. And in minutes he had the problem solved. Shawn was very Professional & I commend him & Lochridge-Priest! Keep up the great work!God Speed!Moses Sr a very satisfied customer

Review 151 (2020-03-12 - Rating: 5)
Levi did a great job servicing my system. I have an issue with the thermostat connecting to the wi-fi and he took his time diagnosing the issue. I have confidence that he will have it fixed in no time. For those of you who haven’t used LP in a while, they have a new pricing structure that is much more reasonable and competitive.Levi just came back to install a part that needed to be ordered. He took all the time needed to ensure that the system and my app were functioning as intended. Another great interaction with LP.

Review 152 (2023-09-08 - Rating: 5)
Antonio was extremely knowledgeable and customer service oriented. He was very quick to diagnose and repair the problem. I consider this excellent service.

Review 153 (2021-11-13 - Rating: 5)
Shawn was amazing. He was sent for a service but, we wanted a new system. Through some confusion he was able to keep the customer happy and hopefully helped the company find the correct person to assist. Thanks Shawn.

Review 154 (2021-12-08 - Rating: 5)
Nathan is a real asset to Lochridge-Priest. He is professional, courteous, knowledgeable, and really cares about the customers. His dedication to problem solving is admirable. We were extremely pleased with Nathan and our service today!

Review 155 (2024-01-17 - Rating: 5)
James went above and beyond to fix my furnace and electrical issue, he provided 5 star service! Will continue to use their business.

Review 156 (2023-09-16 - Rating: 5)
He took the time to explain everything to my elderly parents. He is a wonderful representative of your companys values! 10 out of 10!

Review 157 (2023-09-20 - Rating: 5)
Needed to get our ring doorbell to work with the chimes in the house. had to change from digital to analog. was impressed with the company and their representative, Shawn. Was told he would call before he came so I did not have to sit at home and wait for him. they sent his picture, so I would know who was coming. He performed the work required quickly and efficiently, and took away the trash when he was done. will definitely call this company for future electrical needs.

Review 158 (2022-07-30 - Rating: 5)
Chris was awesome. Smart and honest. Im looking at a big bill im sure but he explained everything. Wont use Ellis Air my installer ever again. Only tech I trust is Chris. Well done sir

Review 159 (2021-02-04 - Rating: 5)
Nathan really went above and beyond to make sure our newly installed thermostat was registered and working well. He was also very responsive our requests to thoroughly check our HVAC system during the annual system check. My family has been a long-time customer of Lochridge-Priest. We know that we can always depend on their service.

Review 160 (2024-11-02 - Rating: 5)
Excellent work. Very efficient

Review 161 (2021-10-25 - Rating: 5)
Brandon came out and gave me an honest quote to repair a duct that was very difficult to access. The other companies were only interested in selling me a mini split instead of repairing/ replacing my duct. Brandon saved me thousands of dollars by giving me an estimate to replace my duct instead of selling me a mini split. I really appreciate that he took the time to do this and will be contacting them to do the work. No other company did this.

Review 162 (2023-01-07 - Rating: 5)
5pm on a Friday my a/c wasn’t working. On call tech was here within an hour and had me up and running by the time I had to leave for a bday dinner. Thank you for such a great job and getting us back running for the weekend

Review 163 (2023-02-24 - Rating: 5)
Antonio came to check on my air condition unit for maintenance check and was very professional, respectful and polite. I can trust Lockridge Priest for all of my maintenance requirements.Thank you! Mrs Torres

Review 164 (2019-02-21 - Rating: 5)
Very knowledgeable, professional visit. Levi and Nathan showed up on time to do an inspection of my systems. After the inspection I was briefed on all the problems they found and what could be done to fix them. Any questions I had were answered. I felt confident in what I was presented with, and felt I was given an honest assessment.

Review 165 (2023-07-05 - Rating: 5)
I had a ring doorbell installed because I didnt have an existing doorbell. Technician was very professional and walked me through the setup of the device. Awesome experience

Review 166 (2020-03-02 - Rating: 5)
Levi came to my house at the appointed time and performed a maintenance check on my unit. He was very courteous and explained what he was doing and what things he had found that may need attention, but let me make the decisions on what I wanted to address. All questions I had were answered to my satisfaction and the work I authorized was done promptly. This is not my first experience with Lockridge-Priest and I will continue to use them for my heating and cooling systems.

Review 167 (2023-07-07 - Rating: 5)
Toby was not in the drop down however he was very experienced answered all my questions and as a person he was very nice, your office staff was so sweet, she was a wonderful person!

Review 168 (2018-05-14 - Rating: 5)
Jerome and Nathan just finished installing my new AC unit today . They arrived on time and worked hard accommodating my small closet space :) they never stopped working till my unit was completely installed. When they were all done my house was left clean, you would have never known they were there. Thanks again Jerome and Nathan for getting my family air today.

Review 169 (2023-11-15 - Rating: 5)
Great service and strong attention to detailed. Thoroughly reviewed all aspects of the unit to confirm functionality before leaving.I would definitely recommend Lockridge Priest for service after the sale.

Review 170 (2018-12-11 - Rating: 5)
I called at 8:30 on Sunday. Levi came out and fixed my problem with speed, accuracy and politeness.Poncho and Michael were wonderful. Fully explained what had happened and doubled checked everything. Highly recommend.

Review 171 (2023-12-30 - Rating: 5)
John Paul:Excellent !!!!!!!Extremely professional and courteous. Went above and beyond by contacting Distributor to find out what problem could be!!!!!!!Highly recommend him 👍👍

Review 172 (2019-08-11 - Rating: 5)
Nathan was extremely professional and showed genuine concern for me and my family’s comfort. Even though I contacted LP after 9PM on a Saturday night, they stayed as long as it took to get our issue addressed. I will recommend Lochridge Priest to anyone looking for HVAC installation or repair.

Review 173 (2020-06-13 - Rating: 5)
First off I do remember, his name was Steven but I couldnt see his picture. He was very nice and did a great job checking everything out. The only comment I would make is that I believe all your employees should wear a mask when on location. I know they are uncomfortable but they protect both you and me when both of us are wearing them. Anytime I go into a business I am wearing my mask. No complaint with Steven!!

Review 174 (2019-05-17 - Rating: 5)
Levi arrived as promised and did an extremely thorough job diagnosing the issue that caused one of our AC units not to cool. He investigated the unit from top to bottom and made some great suggestions about maintaining the unit. He explained about their maintenance program and the cost. This unit is 15 years old and near the end of its service life. We will probably end up replacing it this summer. We are very pleased with the work that Levi did and with Lochridge-Priest in general.

Review 175 (2019-06-27 - Rating: 5)
Both Nathan and Alex were awesome. They answered any questions I had, made sure my home stayed clean, and were very friendly, thoughtful, and professional. We are very pleased sign our new system.

Review 176 (2020-04-17 - Rating: 5)
Wesley saw the sad state of our system and lucky for us got us into a heat pump. Laurie came out and did an evaluation and scheduled installation. We are TOTALLY impressed by both of them! Nathan and James showed up and did a Super install, neat, clean, and professional and Fast! They are The Superior Team. L-P will get all my business because of these 4 super people. Thanks Wayne Brown

Review 177 (2019-06-02 - Rating: 5)
Its Saturday late afternoon, June 1st. Hot and humid in central Texas and our unit just stopped. I called Lochridge-Priest and a technician showed up in about an hour or so. Nathan was professional, knowledgeable, thorough and amazing! His work impeccable! He even wore shoe protectors! Our unit is very old but even still, he was able to get it up and running! So thankful and grateful for the service he provided....I actually think our air conditioner blows colder now! Thank you Lochridge-Priest! Thank you Nathan!

Review 178 (2022-04-12 - Rating: 5)
I wanted to let you know that Wesley Zufedid was very professional. He courtesy and explained what he was doing. He did a great job. In the future when I need any of the services you provide, I will use your company.

Review 179 (2023-11-13 - Rating: 5)
We are signed up for the twice a year system check for our Geothermal AC/H system. Walton just came out and did our Fall/Winter system check. He was very professional and explained each step of his inspection.

Review 180 (2023-11-25 - Rating: 5)
HVAC Semi-Annual Service-Very pro-customer oriented company! Our technician (Mr. Ngotel) was very professional, informative, technically competent and always had time to answer our questions, second to none! I will continue to use this company as their service has been unwaivering, thank-you!

Review 181 (2023-01-20 - Rating: 4)
John Paul and his associate were professional and courteous. They checked out our ductwork and fixed a damper issue that seemed to be the most likely cause of the lack of air flow through one of the vents in our house.

Review 182 (2020-11-12 - Rating: 5)
Sean came today to address electrical issues. He was courteous and conversational as well as professional. He gave us upfront cost and made sure we were satisfied with service.

Review 183 (2024-01-16 - Rating: 5)
Antonio was my service man. He did an outstanding job--very Professional. Would like him back next service visit. Bill MillerGeorgetown, Texas

Review 184 (2019-02-04 - Rating: 5)
The two technicians dispatched to take care of my my issue were professional and courteous. I appreciated the way they treated my mother and myself, and the way they explained things to me. I will definitely contact them in the future for my plumbing needs.

Review 185 (2019-01-30 - Rating: 4)
Although HVAC repair costs last fall was a bit painful, unprompted follow up visit at no cost to recheck repair was continuing to perform properly shows nice commitment to quality. And Brent was great at explaining repair options so I could make an informed cost vs failure risk decision.

Review 186 (2020-07-23 - Rating: 5)
Levi came the same day to fix our HVAC. He quickly diagnosed and fixed the problem, a clogged drain that was triggering the auto shut off switch. He checked everything thoroughly to be sure everything else was ok. Very pleased. Thinking about their service plan which looked reasonable for three systems. Also, the price was in line with other places I called that couldn’t do anything until a week at the earliest. Very happy with Levi and Lochridge Priest!

Review 187 (2017-09-22 - Rating: 5)
Joey came out to my house today for one specific thing. (A scheduled maintenance) After that did not resolve the problem completely, he kept digging. I appreciated his knowledge, friendliness and willingness to keep investigating. He left leaving me with the information I needed to move forward and the understanding of the situation.

Review 188 (2018-11-17 - Rating: 5)
We have an issue with our electric furnace, tripping a breaker.Shawn did a great job. He knows his stuff and tells it like it is. He laid out our options, answered my questions about the heater completely and threw in answers to a couple of other electrical questions that I had. Now we know what were looking at in the future.Thanks Shawn.