Reliant Plumbing

Located in Waco, Texas

Address: 2505 Washington Ave Ste 3, Waco, TX 76710, United States

Phone: +1 254-481-0840

Rating: 4.9

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Comments

Review 1 (2024-12-10 - Rating: 5)
Tyler installed two tubs for me and did a great job! He needed to move the drain line and do some digging, and everything is leveled properly and working great! Im going to need two toilets installed soon and Im definitely calling him again!

Review 2 (2024-12-31 - Rating: 5)
Ethan and Tyler with Reliant Plumbing were awesome!! They were personable, professional, kind, and efficient! I really appreciate their willingness to explain everything to me and providing options. They finished very quickly all things considered as we had four different clogs they had to take care of! Highly recommend and will ask for them again in the future.

Review 3 (2024-09-29 - Rating: 5)
I cannot say enough good things about Reliant Plumbing and Mack White! Mack is the kind of plumber you can trust completely—knowledgeable, professional, and always dependable. From the moment he arrived, he was respectful of my home and took the time to explain everything in a way that made me feel confident in the work being done. His expertise is unmatched, and it’s clear that he genuinely cares about his customers. Whether it’s a quick fix or a more complex issue, Mack handles it with efficiency and precision. Reliant Plumbing and Mack White have earned a lifelong customer. If youre looking for reliable, honest, and top-notch plumbing services, look no further!

Review 4 (2024-12-20 - Rating: 5)
Just had Reliant out to address some plumbing issues. First of all they were very prompt. I requested for them to contact me and with in the hour I received a call from the office and had an appointment for the next morning. Today the plumber Cullen, hope I spelled that right, was here bright and early and resolved the issue very quickly. He was very professional as well as down to earth. He is very knowledgeable and informative. The prices were right along with industry standard and they diagnosed the concern for free and there were no hidden fees.Thank You Reliant Plumbing!!!

Review 5 (2024-12-10 - Rating: 5)
Definitely recommend Reliant plumbing! Very affordable prices and quality work! Also want to recognize Ethan, he is an amazing young man and very knowledgeable! He took the time out to explain the problem and offered different options to solve the problem. Highly satisfied with Reliant plumbing!!

Review 6 (2024-09-14 - Rating: 5)
Can’t say enough good things about Reliant Plumbing! Very professional and knowledgeable. Mack was very responsive and helpful! He did a great job and recommended a filter that has been a game changer for our entire home! Can’t say enough good things about the customer service and quality of service at reliant plumbing! 10/10 recommend!!!

Review 7 (2024-10-28 - Rating: 5)
Our water heater broke and had to be replaced, Gilbert was so incredibly kind and efficient! He came in and replaced the whole thing in such a quick time and was so courteous as we were working from home! He also answered all my questions and concerns and made me feel much better about the water heater as it is inside our home in an open area. He was amazing and a life saver! Yay warm water all thanks to him!

Review 8 (2024-12-10 - Rating: 5)
Very reasonable pricing and amazing turn around time. Highly recommend, I had a faucet leaking and Tyler made sure it was fixed in a timely manner. Will definitely be using reliant for any future plumbing needs.

Review 9 (2024-09-24 - Rating: 5)
Mack called to let me know approximately the time he would arrive to check and repair my plumbing needs. Mack was very Professional, courteous and respectful. Mack explained the problem and gave a solution for my plumbing problem. He gave two options and I chose the one that fit my budget. He fixed the problem and we are very Satisfied. We recommend Reliant plumbing to everyone.

Review 10 (2024-09-30 - Rating: 5)
Mack is a very knowledgeable guy who gets the work done quick and efficiently. He lays it out in steps that are easy to understand and Id highly recommend him and his team for any plumbing problems/needs.

Review 11 (2024-10-08 - Rating: 5)
Very impressive skilled professionals that worked diligently to prioritize safety and kindness for my RHeem Hot Water heater leakage and improper installation that was urgent due to updated City of Temple TX Bell County Department of Building code violations. Gilbert was very skilled and is an excellent plumbing specialist with an attention to detail. The bright yellow Ford Tough trucks are a welcome sight! Thank you Mack, Gilbert, Angelica, David and everyone at Reliant.

Review 12 (2024-11-06 - Rating: 5)
Gilbert and Jacob were very polite, they worked together as a team to replace my sewer stack, rebuilt my toilet riser and flange, and cut out old cast iron pipes. Excellent job. We also appreciate how you cleaned up afterwards. Thank You!

Review 13 (2024-08-03 - Rating: 5)
Arrived promptly and kept the updates coming. Diagnosed the water heater issue and offered a solution. May not be the least expensive service provider but they were fast, courteous and left the residence clean. Additionally, they took the time to explain features and what to watch out for. I’m pleased with the result.

Review 14 (2024-12-10 - Rating: 5)
Ethan gave us the best plumbing experience we’ve ever had! Not only did he know exactly what to do and could explain to us what he was doing but he also did everything in a timely manner! Ask for Ethan!

Review 15 (2024-11-15 - Rating: 5)
Gilbert Lopez did a great job. He was prompt and thorough. He explained everything that he was going to do and did it. He also provided pictures of before and after. Highly recommend him for plumbing needs in the Waco area.

Review 16 (2024-12-23 - Rating: 5)
Cullin came over and gave us an estimate for installing a water softener and filter - nice, professional guy. Not sure if we will use their services or not, still taking bids - but so far the process has been nice.

Review 17 (2024-08-02 - Rating: 5)
I had a leaky faucet in an old house that was not repaired properly a couple years ago. Same problem arose, but worse. Max took great care explaining the different estimates giving me options. He had a high level of communication with me and the house tenants. The company was very responsive. I called at 4:30 and they were at the house the next day. I recommend them.

Review 18 (2024-12-10 - Rating: 5)
Ethan came out and he did an outstanding job! Customer service was great and pricing was reasonable! Thank you Ethan and Reliant Plumbing!

Review 19 (2024-09-30 - Rating: 5)
I had an amazing experience with Reliant plumbing. Mack especially displayed professionalism and was very knowledgeable. I would recommend their services to anyone needing plumbing help.

Review 20 (2024-12-10 - Rating: 5)
Cullen fixed my bathroom drain skillfully and fast. I cant thank him enough and his company. I will surely call them when any of my plumbing and drain problems occurs in the future

Review 21 (2025-01-05 - Rating: 5)
Cullen saved the day by fixing our issue and diagnosing the problem. He was very friendly and informative.

Review 22 (2024-09-23 - Rating: 5)
Mack was awesome! He got everything done quickly, and he was clearly knowledgeable and answered all my questions. Highly recommend!

Review 23 (2024-12-12 - Rating: 5)
Ethan Easley was great at explaining what is wrong with my kitchen faucet. Very nice manners and helpful. Would love to have him again if something comes up.

Review 24 (2024-12-04 - Rating: 5)
Ethan was very knowledgeable! He knew exactly what to do & did it in a timely manner! Very professional! Would definitely recommend this company & Ethan as well!

Review 25 (2024-09-09 - Rating: 5)
Mac was on time and very courteous.I really appreciate his act of kindness ,because I have no family here so it really meant a lot to me .Wish there were more people like him.

Review 26 (2024-12-09 - Rating: 5)
Ethan was very efficient, arrived right on schedule, was very knowledgeable, and explained everything to me. Would highly recommend Ethan and Reliant Plumbing!

Review 27 (2024-12-05 - Rating: 4)
Ethan was not only wise and professional but he was kind to me. He took the time to give me details about my plumbing issues and how to fix the problem. Ethan was not only a professional plumber but he was a caring gentleman.

Review 28 (2024-08-01 - Rating: 5)
Great service!! I wanted a water filtration system for my home. The process was seamless and we were scheduled promptly. The system is exactly as I was told it would be. Great communication from Mack White during the entire process

Review 29 (2024-09-13 - Rating: 5)
I submitted a message inquiring about pipes leaking from our water softener around 9am, and Reliant Plumbing was at the door around noon. You wont see that kind of service anywhere nowadays, and not only that, their customer service was undeniably the best.

Review 30 (2024-11-07 - Rating: 5)
Had a leak in front yard. Called these guys Gilbert and Jacob and they came out ASAP. Got the job completed the same day within a couple of hours. Definitely recommend

Review 31 (2024-08-30 - Rating: 5)
It was fabulous service from top to bottom. He had the opportunity to charge me more than $500, but took a few extra steps to diagnose the problem and saved me hundreds. Cannot recommend the company enough.

Review 32 (2024-08-09 - Rating: 5)
Mack was great! Super knowledgeable on my issues at my home. Will definitely recommend to anyone needing a plumber.

Review 33 (2024-10-10 - Rating: 5)
Mac White was on time, very cordial and was able to resolve an issue I had with my shower not draining properly. AWESOME COMPANY AND PEOPLE!

Review 34 (2024-09-29 - Rating: 5)
Had a great experience with this company especially Mack, he is very knowledgeable and efficient. Would recommend reliant plumbing to anyone seeking great service.

Review 35 (2024-12-04 - Rating: 5)
Would recommend this company and Ethan. He is hard working and gets the job done! Call them for all your needs!

Review 36 (2024-08-01 - Rating: 5)
Reliant Plumbing provided amazing service, they replaced my tankless water heater and water softener. Mackenzy was awesome, amazing value for the service.

Review 37 (2024-09-29 - Rating: 5)
My service was done by Mack White! I’ve had a couple of situations when I needed a plumber and he did everything in a timely manner, was very friendly and professional! I will always call them when the need arises! Thanks

Review 38 (2024-08-19 - Rating: 5)
Mack was very honest and took his time looking at the issue. Gave me several options and they even offer financing. Highly recommend.

Review 39 (2025-01-03 - Rating: 5)
My Friday afternoon emergency was handled by Kyle. After sneaking the kitchen sink line and scoping it. We’ve decided that we need further action on it. We got the water running but more work to do. Kyle suggested high-pressure water to blast out all of the old gunk. We’ve got it scheduled.

Review 40 (2024-12-03 - Rating: 5)
Efficient work, timely communication and great customer service. Gilbert was the technician for the repair and had excellent customer service.

Review 41 (2024-09-30 - Rating: 5)
Gilbert was on prompt, friendly, and very efficient . Mack was friendly and great about explaining the issue. Took care of our problem.

Review 42 (2024-12-31 - Rating: 5)
Thank you MR. Cullin for getting our repair done. Very professional and experienced.

Review 43 (2024-10-15 - Rating: 5)
Gilbert did an outstanding job! Showed up and had everything done correctly and was quick! Thank you Gilbert!

Review 44 (2024-09-24 - Rating: 5)
Fast and reliable service, would highly recommend it to anyone looking for a plumbing service. Mack White was great help.

Review 45 (2024-10-14 - Rating: 5)
Mac was excellent. He called before the appointment time and explained the service. Excellent and trustworthy service.

Review 46 (2024-10-25 - Rating: 5)
Mack White was on time, courteous, very knowledgeable and I will continue to use Reliant in future.

Review 47 (2024-10-09 - Rating: 5)
Gilbert was very efficient, but also polite and kind. Im keeping his name handy for other plumbing problems.

Review 48 (2024-08-26 - Rating: 5)
First time using this company they were very kind right on time even called me before they came to answer question I had Mack was great answered all my question I would definitely use them again and recommended them

Review 49 (2024-10-09 - Rating: 5)
Installed new outdoor faucet, flushed 3 on demand water heaters, and replaced pipes. Excellent service.

Review 50 (2024-12-06 - Rating: 5)
If you’re looking for skilled, reliable, and downright wonderful plumbers, look no further than Tyler and Ethan. These two are absolute pros who bring both expertise and a friendly, can-do attitude to every job.What really stood out was their professionalism and respect for our home. They kept the area clean, worked diligently, and made sure everything was perfect before wrapping up. It’s rare to find tradespeople who not only do exceptional work but also make the experience stress-free and pleasant.Tyler and Ethan went above and beyond, and I couldn’t be happier with the results. I’ll definitely be calling them for any future plumbing needs and recommending them to everyone I know. A+ service from start to finish!

Review 51 (2024-10-15 - Rating: 5)
Very helpful and patient with my questions and concerns! The problem was resolved and Gilbert gave me lots of suggestions to prevent problems in the future.

Review 52 (2024-09-23 - Rating: 5)
Gilbert was great! He came out same day and installed my new water heater.

Review 53 (2024-12-04 - Rating: 5)
Ethan did an outstanding job! Very professional & knowledgeable.

Review 54 (2024-10-23 - Rating: 5)
Mak White came out and assesed the issue with his knowledge and figured out what problem was. Thank you taking time to explain everything.

Review 55 (2024-11-01 - Rating: 5)
Mac White was excellent. Fixed problem in no time. Very knowledgeable.

Review 56 (2024-11-13 - Rating: 5)
Gilbert performed same-day quality work and was communicative through the process.

Review 57 (2024-11-13 - Rating: 5)
Very professional, I recommend Mack White, he is service oriented. Thank you Mack

Review 58 (2024-07-20 - Rating: 5)
HIGHLY recommend Reliant plumbing! Customer service is fantastic and pricing was honest.

Review 59 (2024-12-15 - Rating: 5)
Wonderful work! I appreciate the fast and reliable service we received from Tyler. 10/10 will use again.

Review 60 (2024-12-17 - Rating: 5)
Cullen came out to our house and was very quick and efficient. We were very impressed by his professionalism and service.

Review 61 (2024-09-25 - Rating: 5)
I’m so happy Mack at reliant took care of my issue with my bathtub. It was a last minute appointment, he came without hesitation and was happy to help. Very knowledgeable and will help guide you with any projects you are needing. Book him you will not go wrong..

Review 62 (2024-08-24 - Rating: 5)
Pricing is good and was on time and very friendly.Will be moving forward with their services

Review 63 (2024-10-04 - Rating: 5)
Fantastic, Company for your plumbing needs. Had a water heater go out in my house and they was there within an hour after I called. Great Tech did a awesome job. Thanks Gilbert for a good job man

Review 64 (2024-08-23 - Rating: 5)
Mack white was on time, and very knowledgeable and professional.

Review 65 (2024-12-16 - Rating: 5)
Ethan Easley did a good job. Explained clearly

Review 66 (2024-11-22 - Rating: 5)
Mack was on time and honestly about my work request. Very rare for todays workforce. Recommend him over all other companies.Thank you so much.

Review 67 (2024-12-10 - Rating: 5)
Ethan did an amazing job!! Very polite, informative, and efficient!! Will definitely be a repeat customer! Ethan is the guy to go with!!🙌🏽🙌🏽

Review 68 (2024-12-05 - Rating: 5)
Great service and honest service, thanks Ethan Easley.

Review 69 (2024-08-02 - Rating: 5)
Reliant plumbing has done extensive plumbing work on our home; from installing an advanced water filtration system to handling basic plumbing needs; all with a high level of skill. Their entire crew have been punctual, friendly and thoroughly professional.

Review 70 (2024-08-30 - Rating: 5)
Amazing service. Showed up on time and incredibly helpful

Review 71 (2024-10-03 - Rating: 5)
Mack arrived on time and was very courteous. We asked a lot of questions and he had the answers we needed to know. Thank you.

Review 72 (2024-08-20 - Rating: 5)
Matt was very helpful, on time and knowledgeable!

Review 73 (2024-09-23 - Rating: 5)
I wanted to say thanks to Reliant plumbing and specifically Mack for his knowledge, great character and expertise with his job. I will always request him if I have another issue!

Review 74 (2024-08-12 - Rating: 5)
Mack was knowledgeable and very helpful.

Review 75 (2024-09-03 - Rating: 5)
Reliant was on time, very knowledgeable, and professional.

Review 76 (2024-08-08 - Rating: 5)
Mac Was Gteat

Review 77 (2025-01-10 - Rating: 5)
Cullen did an amazing job. He was very helpful and informative on what the issue was with our kitchen sink. He worked with us as money is tight and worked quickly and efficiently. We will definitely be calling for Reliant ( and Cullen’s) help for our future plumbing needs!