USA Water Restoration - Vancouver & Portland

Located in Vancouver, Washington

Address: 5305 NE 121st Ave Unit 906, Vancouver, WA 98682, United States

Phone: +1 360-800-5322

Rating: 5

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
I had an amazing experience with USA Water Restoration! After dealing with significant water damage in my home, their team made the entire restoration and reconstruction process effortless. From the moment they arrived, their professionalism and expertise were evident. They quickly assessed the situation, explained each step of the process, and kept me updated throughout.USA Water Restoration handled everything with precision—from water extraction and drying to the necessary repairs. Their attention to detail during the reconstruction phase was especially impressive; they made sure to match materials perfectly to my home’s original look and feel, which was a huge relief.What truly sets USA Water Restoration apart is their commitment to customer satisfaction. The team was prompt, courteous, and respectful of my property, working efficiently to complete the job on time. The results were flawless—it honestly felt like nothing had ever happened. If you’re in need of water restoration or construction services, I highly recommend USA Water Restoration. They went above and beyond, exceeding all of my expectations!

Review 2 (2024-05-01 - Rating: 5)
Elijah and his team were amazing and help us go through the restoration process for our kitchen after a leaking pipe resulting in water damage of cabinets and a wall. They had great communication, professional crew and kept us up to speed with updates of progress, and he responded promptly to our concerns. Very high quality of materials and attention to detail. We are very happy with our new kitchen, highly recommend for kitchen renovations.

Review 3 (2024-10-20 - Rating: 5)
Eli did a great job for us in our laundry room flood restoration. USA water restoration was extremely polite, conscientious, and easy to get a hold of when questions arose. Their drying process was done using a tenting process which kept the dust out as well. They kept the work area very clean and cleaned up everything before they left. They also worked around our schedule which was very courteous of them. Highly recommended for drying floors and walls out.Brett

Review 4 (2023-11-14 - Rating: 5)
We hired Elijah and his crew several times, for full kitchen remodel, wood floor install, luxury vinyl floor install, and new doors installed. Not flood damage restoration but the work is similar. What a great crew! They are skilled craftspeople at the detailed level (finish work). Responsive, on time, fair prices. Reliable. Highly recommended.

Review 5 (2024-06-05 - Rating: 5)
Elijah was amazing! He showed up at 1:30am on a Sunday when my house flooded. He communicated with me thru the entire process and took care of every detail.

Review 6 (2024-01-05 - Rating: 5)
As an out of state landlord I need someone who I can trust to work on my house since I can’t be on site to make sure everything goes to plan. This team worked very quickly once the insurance approved their proposal for a kitchen remodel after water damage. I was amazed at how quickly they got cabinets installed as well as countertops. I picked a slab on Saturday and they had it cut and installed by the middle of the following week! The tenants had no complaints and were thrilled with the results.

Review 7 (2024-10-22 - Rating: 5)
We were so impressed with everything this company did in regard to our basement leak: immediate response and imparting of information, sophisticated water detection equipment and daily checking in to measure moisture levels while their dehumidifiers were running. Eli is a wealth of knowledge and had a great crew. Went over and above to help locate flooring as well. His expertise is much appreciated!

Review 8 (2024-12-14 - Rating: 5)
Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an Easter surprise of a flooded master bathroom right smack in the middle of the holiday.We called USA Water Restoration and Elijahs team took over. They were there starting to dry out the dirty water and put everything in motion to get our insurance involved.They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances.The end product was amazing. We went from an outdated bathroom to this- its like living in a spa now! 5 stars recommendation with zero zero reservations. Youll feel like your brother has moved in to take over and help.

Review 9 (2023-12-12 - Rating: 5)
USA Water Restoration was such a pleasure to work with. The team was quick to respond, efficiently handling two water emergencies. They set up equipment for drying and ensured our home was completely dry. Elijah also assisted us with the insurance process, which was very helpful. Thank you to the team. Highly recommended.

Review 10 (2024-08-01 - Rating: 5)
We had a water repair work at my home and started working with USA Water Restoration. From start to finish, their service was exemplary.We are extremely satisfied with the service provided by Elijah and team. They made a stressful situation much more manageable with their professionalism, expertise, and customer-focused approach. We highly recommend their services for any water damage repair.Thank you, Elijah and team for your excellent work.

Review 11 (2024-10-22 - Rating: 5)
My house flooded due to a toilet issue on my second floor. I called USA Restoration on a friday night and Eli was out here within 45 minutes to help me with my flooding. He was very personable, profesional, and started work on my house quickly and efficient. I was very happy with there work, communication and information. They have my recommendation to use!

Review 12 (2024-08-10 - Rating: 5)
USA water Restoration has made a horrible situation, manageable. We went into this situation clueless and scared . We had 2 other restoration companies come out but decided to call one more and I’m glad I did! Elijah and his team walked us through and explained everything in detail and made us feel at ease. They started right away and came back everyday to make sure our floor was drying properly. I highly recommend them!

Review 13 (2024-07-19 - Rating: 5)
First, let me state that this was the second company to come to my house for water mitigation and repair after our water leak turned out to be very substantial. The first company the insurance company sent out was horrible, and didnt find all of the water that was hidden under our floor and in the walls. Enter: USA Water Restoration.I was very fortunate to find this company. After a walk through of our home and speaking with Eli, it was clear he was an expert in his field and someone I could trust to get the job done correctly. USA Water Restoration essentially started the entire water mitigation process all over again, with a much more intensive process of cleaning up, drying out, and repairing the damage on two floors of our house. I found the crew respectful, careful with our property, and very professional. Eli is very easy to talk to and fights for the rights of the homeowner when water disaster strikes! I highly recommend this company.

Review 14 (2024-07-11 - Rating: 5)
Elijah was the first person at our home when it flooded. Elijah is very knowledgeable and we could tell by the information he gave us and the questions that he answered that he stays up to date on his knowledge and education when it comes to restoration. My husband worked in restoration for a short period of time and was very impressed by Elijah’s skill and knowledge when it came to his work. Elijah was able to give us accurate predictions of the damage and what to expect with being displaced from our home and working with insurance. By the grace of God our home was in great care by Elijah and we are so thankful for all his help.

Review 15 (2024-11-22 - Rating: 5)
Outstanding! They were polite, professional, and respectful of my property. They were honest and transparent and did not attempt to oversell or exaggerate the situation. I greatly appreciate This company and Devon for their uncommon integrity and professional approach.

Review 16 (2024-07-14 - Rating: 5)
Elijah is very professional, nice and helpful! His awesome communication style made us rest assured throughout the drying process, which is very important for a first time homeowner panicking with all the chaos. Looking forward to continuing working on the construction process with Elijah & his team. 10/10 recommended!

Review 17 (2024-07-30 - Rating: 5)
Elijah and the team saved us shortly after our basement flooded due to a failed sump pump. Were at the place within hours and had their equipment set up and ready to go. Very thorough work and were top-notch professionalism and throughout the process. Truly above and beyond. Can’t recommend enough.

Review 18 (2024-09-15 - Rating: 5)
Elijah was very pleasant. I called Friday morning and he came out that evening. So grateful for the consultation they did. I would 10/10 recommend them to a friend or family member and would use them again if needed!

Review 19 (2024-08-10 - Rating: 5)
Eli continues to help through the process of getting our house built. He came out at midnight and didnt leave until the flood water was gone.He kept us informed every step of the way.Much appreciation for all the help!

Review 20 (2024-08-21 - Rating: 5)
Professional, courteous and great communication from start to finish. Very happy with ease of scheduling the team to extract water from a leak in our crawl space. Would definitely recommend USA Water Restoration. Thanks Eli!

Review 21 (2024-09-30 - Rating: 5)
USA restoration and remodeling did a major kitchen, dining room, living room and master bathroom. The work was impeccable, professional and it turned out better than I imagined. I highly recommend them.

Review 22 (2024-11-12 - Rating: 5)
Great communication ✅️Professionalism ✅️Mindful of my home ✅️Informational ✅️He checked everything that matters ✅️Very pleased with the visit and will be coming back for sure. 100% earned my business! 1000% recommend 👌

Review 23 (2024-07-27 - Rating: 5)
Eli and his team are great to work with. Throughout this entire process he has been communicative and transparent with what needs to happen and how his team will take care of it. They have made a stressful situation a bit easier to handle because we know we are in good hands with someone who is looking out for us.

Review 24 (2024-04-24 - Rating: 5)
I had an outstanding encounter with Elijah and his Water Restoration Team! Their transparent process and pricing, stellar communication (he picked up the phone every time I called or replied quickly to me with a text saying he would call me back), and unwavering commitment to customer contentment left a lasting impression. Even when a minor issue arose, Elijah swiftly resolved it, demonstrating his unwavering pursuit of excellence. Elijahs exceptional efforts across various aspects ensured our complete satisfaction. I wholeheartedly endorse this company for their remarkable service and professionalism.

Review 25 (2024-06-22 - Rating: 5)
I have nothing but good things to say about Eli and his team. Their attention to detail was impressive, and Eli’s communication was superb. I will be contacting him again for future projects. Highly recommend.

Review 26 (2024-07-27 - Rating: 5)
I suspected mold in my home, due to my twins always getting sick. Jeremy quickly came out a found immediately where it was coming from and this was After I had someone come out and inspect a week prior to. Now that I know I’m able to move my family to safer grounds until it is all cleaned & removed. This company looked out for the wellbeing of me & my family. For that I will forever be grateful!

Review 27 (2024-04-11 - Rating: 5)
These guys are top notch. All of Elis guys are very polite, hard working and professional. I had water damage in my home they were able to get it dried out and put back together. A one stop shop. I was also able to get some upgrades of course with some money out of pocket, but well worth it. Eli is on your side when it comes dealing with your insurance companies. Do not use insurance preferred company they have the insurance best interest in mind. Eli has yours. I have recommended him to some friends as well.

Review 28 (2024-06-02 - Rating: 5)
Our bathroom flooded on Easter Sunday and we realized just how bad it was when water started leaking into our garage through the ceiling. I am immediately called Elijah and he came that day to assess the situation, make sure we minimize any additional damage and to start making a plan. What could’ve felt like an absolutely overwhelming day became manageable very quickly. He had all the necessary tools to reassure me that the damage was not devastating and start the dry-out process immediately. We had to file a claim and he was able to work so professionally with our insurance company to determine the plan to both dry out and rebuild. My struggle was understanding the process and he walked me through it and then considered not only what was best for us, but also what was reasonable with insurance. I have been so impressed working with their entire team and again, grateful for their confidence and competence in navigating something so stressful and disruptive in our home.

Review 29 (2024-04-25 - Rating: 5)
When we had a pipe fail, Eli came out in the middle of the night to turn off a balky water valve. His crew was prompt, efficient, and neat, and cleaned up after themselves. He was also helpful with our understanding the insurance papers we had to deal with.

Review 30 (2024-05-10 - Rating: 5)
Eli was great! I called the company at 7pm, not expecting much at that time of night. Eli answered the phone himself and offered to be there the next morning. He was highly professional and had great equipment to help me identify the extent of my water damage. I also greatly appreciated his insight on how to move forward with my issue.

Review 31 (2024-04-27 - Rating: 5)
Excellent. USA water restoration and his team did an amazing job. They were thorough, communicated well, and took extra care to sure to keep our place clean during the remodel.Reasonable cost. Top pick for future projects. Id give him 10 Stars!!

Review 32 (2024-05-10 - Rating: 5)
I trust this company to help me with the water damage at my house. Elijah is wonderful! He has great problem solving skills, customer service skills, communication skills, and empathy for homeowners. I strongly recommend this company.

Review 33 (2024-02-05 - Rating: 5)
USA Water Restoration are great at what they do. I had big water damage in my kitchen from the dishwasher and they came out right away, explained what the process will look like and got started right away to dry and restore the damage. Their team made the whole process go smoothly by always being punctual, professional and always answering my questions. I’m very happy I found a trustworthy and knowledgeable team to take care of my home. 10/10 would recommend.

Review 34 (2023-12-14 - Rating: 5)
USA Water Restoration did an amazing job handling our kitchen and living room water emergency. They went above and beyond in water removal, cleaning up and water damaged repairing. The crews are hardworking, reliable and knowledgeable. Im so glad we hired them. They even moved our belongings from the floor that was damaged and stored in a storage and returned after the work was completed. Eli and this team are very considerate of their clients. I felt like I was cared for and very appreciative of them being there for me. I highly recommend this company for any water damage issues, they do care and will help solve your problems.

Review 35 (2024-02-24 - Rating: 5)
Contacted USA Water Restoration when a pipe burst in our house from freezing. I contacted them based on a recommendation from a friend, who was also going through a similar situation from a burst pipe due to freezing. Elijah was extremely helpful and even contacted a plumber for us, who was also fantastic and came out that evening to fix the pipe and get our water turned back on.Elijah came out the next day to start the demo/drying process and explained everything to us along the way. We were not familiar with the insurance claim process, but he helped walk us through the process while also explaining what to expect from the insurance company.Having a quality, professional, and reliable water restoration company who routinely deals with the insurance companies, has helped make a difficult situation a little easier to deal with. I would gladly recommend them to others and already have several times.

Review 36 (2024-01-31 - Rating: 5)
Eli and his guys were amazing, and responsive when it came to a pipe that burst in our home! They came out the very next morning and started the process of drying out our garage in a snow storm, and were friendly and knowledgeable. We would recommend this company to anyone needing a water restoration company!

Review 37 (2024-10-31 - Rating: 5)
We had a fantastic experience with USA water restoration. The team was professional, on time, very knowledgeable and a joy to work with. This is one of the best vendors I have ever worked with for home repair issues. I highly recommend this company.

Review 38 (2024-05-29 - Rating: 5)
The team is Super helpful and knowledgeable. They were thorough and very polite as well. Hopefully I won’t have another flood in my house but if I do, I would certainly use Eli and his staff again

Review 39 (2023-11-14 - Rating: 5)
Eli and his team are absolutely amazing. Eli went above and beyond to help in our pursuit to submitting a claim with our insurance and even tried to help talk with them after they denied us. He provided them with so much proof and documents. It was clear that he really wants to help his customers and do all that he can to get your home back to your happy place.He has been extremely responsive and answers questions to help me with my project on restoring our bathrooms after they got water damage. Extremely professional and knowledgeable. Would hire them for all my restorations and will absolutely be the first I call if there is ever an emergency again.

Review 40 (2024-02-24 - Rating: 5)
Eli and his team were amazing. We had a major flood and he was very responsive. This was especially appreciated since there was a lot of damage in the area due to storms. But Eli got right on it and did a very thorough job of drying out. our very flooded home. Eli was always on time, professional, and polite. We will use him again for our next Flood!!

Review 41 (2024-02-27 - Rating: 5)
Eli and his crew did a remarkable job on restoring my kitchen .. They willingly took in account all my concerns and wishes for the restoration.. All the people that worked on this project were kind and respectful! I get so many compliments on my new kitchen. I would absolutely recommend Eli to anyone who needs help with a restoration .

Review 42 (2024-06-16 - Rating: 5)
Eli and his team did a great job with our leak. Very quick to get a team out assess and mitigate the issue. Great communication throughout the whole process.

Review 43 (2024-03-23 - Rating: 5)
I would totally recommend this service to anyone who needs them! I always get nervous calling places but I had a leak in my ceiling.. Eli took my call and put me at ease right away. He had people out to my home within a couple hours and things have turned out great! Thanks again Eli and crew...

Review 44 (2023-11-25 - Rating: 5)
I hired USA Water Restoration to do water reparations for two separate incidents. They dealt with my insurance company, ensuring that we received fair compensation for the damages and reparation services and were prompt, professional, and courteous. They left the rooms dry and meticulously cleaned up the areas after the work was completed. I highly recommend USA Water Restoration for any water damage issues.

Review 45 (2024-02-26 - Rating: 5)
USA Construction & Remodeling workers were top notch. They went to work, no messing and got the job.I was treated with the utmost respect. Never being in this situation before, the workers answered all my questions; so I understood what they were doing.I would USA Construction & Remodeling again on my next project. I would never use any one else.

Review 46 (2024-01-31 - Rating: 5)
USA water Restoration is amazing team of professionals, I had a water burst in my kitchen they came and guided me through the whole process with insurance, demo the area and drying. I would highly recommend them to anyone.

Review 47 (2024-01-17 - Rating: 5)
Outstanding! 10/10 would recommend!We had a water leak that the plumber and a restoration inspector from another company couldn’t find. A friend recommended USA Water Restoration. They were able to get someone out quickly. Inspector was friendly, knowledgeable and professional like many others… but he approached the task with a genuine care for finding the problem when others couldn’t. He went above and beyond, and found the source of our leak when others basically just scratched their head. The source of the leak was very far from the point through which the water penetrated the drywall in the garage. He was also very accommodating to my wife being trapped by a sleeping newborn. Talking, texting pictures, and troubleshooting on the phone while I wasn’t at home. I couldn’t have hoped for a better experience.

Review 48 (2024-04-27 - Rating: 5)
USA Water Restoration is a very professional company who gets the job done right! They don’t cut corners and are very kind. I’d recommend this company to anyone.

Review 49 (2024-03-22 - Rating: 5)
We have been extremely pleased with our experience with your company. All of the employees were exemplary. Our garage and office are like new. Thank you so much. I would highly recommend this company.

Review 50 (2024-07-01 - Rating: 5)
Eli and his team did a great job on our floor project. Very thorough and great to work with.

Review 51 (2024-04-29 - Rating: 5)
From the moment they responded to the moment my treatment was complete, they have been very good with the process of getting my home repaired. They explained the process and been available to speak and get involved with the insurance process.

Review 52 (2024-04-27 - Rating: 5)
Elijah and his team did a great job at a very reasonable price. He took care of all the details, made great recommendations and our bathroom was reconstructed with top quality materials by true craftsmen. We had all kinds of issues with the Flow Guard Gold CPVC water pipe and he arrived quickly to address the issues and set up drying equipment. Call Elijah next time you need repairs- you won’t be disappointed!!!

Review 53 (2024-06-05 - Rating: 5)
Great experience with them and would definitely use their services again! Friendly and very communicative with what the next steps were and Eli was amazing thank you !!

Review 54 (2024-04-06 - Rating: 5)
I felt like Eli and his team were in it for our best interests. He fought with our insurance company to get us the best settlement possible.

Review 55 (2024-07-12 - Rating: 5)
Had some trouble making contact, but owners reached out and explained they were having some technical difficulties which have been remedied. Very responsive and cooperative. Would recommend based on their stellar customer service.

Review 56 (2024-05-17 - Rating: 5)
My experience with USA water restoration was awesome really good people did the best work Ive ever seen

Review 57 (2024-01-23 - Rating: 5)
Been doing business with this company for couple years now. We been installing countertops for them. Always on schedule, easy to work with and payments on time.

Review 58 (2024-07-08 - Rating: 5)
Working with Eli, the owner, was a pleasure to restore the water damage on two rental properties. He was professional and prompt and provided competent employees to do the work. I especially appreciated his knowledge and willingness to navigate the complex problems with the insurance company. I will undoubtedly use USA Water Restoration if the need arises in the future. Based on my experience, I can recommend them without reservation.

Review 59 (2024-09-10 - Rating: 5)
Very professional company. They were always on time and available when I needed them!

Review 60 (2024-10-17 - Rating: 5)
Friendly crew and got the work done fast. Would hire again

Review 61 (2024-01-09 - Rating: 5)
By far the best restoration company out there, very high quality work and easy to communicate with.

Review 62 (2024-02-24 - Rating: 5)
The hard working, diligent, honest people at USA has caused me to rate this company (which I generally don’t take the time to do)… they are very meticulous and efficient and best of all, they know how to deal with insurance companies. We are very happy.

Review 63 (2024-04-30 - Rating: 5)
Vas worked on our project with respect to our home and our schedule. He was informative, efficient and competent with his work. I would use his services again if needed.

Review 64 (2024-02-07 - Rating: 5)
The crew/staff were very polite. Explained everything they were doing and the process. Always called ahead of their arrival. Worked with my insurance. Would definitely recommend.

Review 65 (2023-12-30 - Rating: 5)
These guys are great. I had an emergency leak over Labor Day weekend while I was out of town! Eli was excellent in being quickly responsive and getting guys over there to help despite the fact that it was a holiday weekend. Absolutely recommend these guys for both water damage mitigation and any rebuild that may need to be done afterward!