Drain Medics Plumbing Trenchless Sewer Solutions

Photo of Drain Medics Plumbing Trenchless Sewer Solutions

Located in Tucson, Arizona

Address: 7041 N Camino Martin, Tucson, AZ 85741, United States

Phone: +1 520-500-7228

Rating: 5

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-11 - Rating: 5)

    I am so happy we chose this outfit. We had a slow drain, attempted to snake it myself, then called in a different company to try. They fared no better, and a week or so later things were backing up again. Not fun. Drain Medics came out, put an inspection camera down the pipe (at no charge), and imaged a collapsed pipe in the middle of my living room floor and intruding roots inside the pipe. Disaster. They gave me a competitive quote and left me to contemplate my options. After sulking about that for a few days, we called them back and they quickly scheduled the project, and then rescheduled it at our request.On Monday of this week their crews arrived, took up our carpet, built an airtight enclosure around the work area, and jackhammered their way through the floor and dug 5 feet down to the problem area. This was a PITA for them; contrary to what I told them, our slab is in fact post-tensioned, and they had to work around those supports, and randomly-laid water supply pipes too, before getting to the trouble spot. The root they extracted was as thick as my leg, and the waste pipe split and crushed. No wonder that tree was so happy :-).2 days later, its done. The new pipe is laid in a bed of rock salt, which will keep the root at bay in that area. The 8 x 3-foot hole in my floor was backfilled, tamped, and re-cemented with added rebar for strength. They took down the enclosure, vacuumed and cleaned up all of the dust, dirt, tools, etc, and were back in business, and our house did NOT get destroyed with dirt and dust as I feared it might. On Friday one of their business partners will return to re-lay the carpet. Outstanding.When I tell you I was wound up about this project, Austin (head cheese of Drain Medics) can vouch for that. He took my calls after hours, assuaged any concerns I had, was responsive to my ideas, etc. He and his crew also showed up on-time, were considerate of my WFH spouse, and just pleasant and respectful of us and our property at all times. Great crew.I highly recommend these guys, they did a great job for us on a tricky PITA project, they were professional, prompt, and got us a great result. A+.

  • Review 2 (2024-12-16 - Rating: 5)

    Drain Medics Tucson ā€“ A Realtorā€™s Go-To for Tough Plumbing Problems!As a Realtor, I often rely on trustworthy professionals to help ensure smooth transactions for my clients, and Drain Medics Tucson truly delivered! I called them in to address a difficult sewer line issue, and they handled it with unmatched expertise and efficiency.Their team was prompt, professional, and communicative throughout the entire process. They not only diagnosed the problem quickly but also explained the situation clearly so I could keep my clients informed. Their transparent pricing and commitment to quality workmanship stood out.Thanks to Drain Medics Tucson, what could have been a deal-breaking issue was resolved seamlessly, saving both time and stress for all parties involved. Theyā€™ve earned my trust, and Iā€™ll definitely recommend them to future clients or call them for any other real estate-related plumbing needs. Theyā€™re a lifesaver! ā­ā­ā­ā­ā­Caroline Freedman

  • Review 3 (2024-12-18 - Rating: 5)

    Drain Medics saved the day. I cant thank them enough. We had hired another sewer company - lets call them Wrong Way. Wrong Way had quoted us a price to put in a clean out, descale our sewer and fix a crack and hole in the sewer. Then after they dug up our patio, broke through dry wall in two walls, broke a pipe in our kitchen rendering our sink and dishwasher useless for Thanksgiving, they came back and quoted us double the price that they had originally gave us. We called Drain Medics after reading good reviews online and Austin and Robert came out and gave us a much better price (even better than Wrong Ways most reduced rate). They communicated incredibly well. They went above and beyond - even driving 2 hours away to purchase a special tool that they needed to get our job done right. They were really terrific. They explained everything. Showed us what was going on in the camera and were so pleasant. They just were straight shooters. We realize now that Wrong Way cajoled us into doing things that didnt even need to be done. I highly recommend Drain Medics.

  • Review 4 (2024-09-12 - Rating: 5)

    I recently had the pleasure of working with Drain Medics, and I couldnā€™t be more impressed with their service! They were incredibly professional, attentive, and made sure to address all of my needs with care and efficiency. I had significant plumbing issues that required them to dig a trench in an area where I had flagstone. The team carefully removed the flagstone without breaking any of it, which was a huge relief for me. Their attention to detail was exceptional. From the moment they arrived, it was clear they were dedicated to providing top-quality service, and they took the time to explain everything clearly. The team was courteous and respectful throughout the entire process, ensuring that everything was handled smoothly. I highly recommend Drain Medics for anyone in need of reliable and professional plumbing services!

  • Review 5 (2024-12-24 - Rating: 5)

    Austin and Robert were on time, answered all our questions, and offered solutions at a reasonable estimate. Their work was non intrusive, within the time frame they anticipated, and thorough.They ran into problems with root intrusion, so were not finished. Hopefully they can complete the work within the next month. We are very satisfied with what theyve done so far.Logan and Eddie returned to dig up our floor. The two worked incredibly hard in tough conditions, but after a few days got the the job done. The whole ordeal was expensive but our drains appear to be working fine again.We are very satisfied with the work from Drain Medics and would recommend them to anyone with serious drain issues.

  • Review 6 (2024-09-05 - Rating: 5)

    Before I found Drain Medics, I had reached out to six different companies for their input and quotes on a complete descale and coating job. Each company told me something different and had insanely high quotes. After going through so many different companies, my patience and confidence was wearing thin. I was about to settle for middle of the road. Thankfully I held out for one last stitch effort. I called Drain Medics and Austin promptly came out to assess the situation and provided a fair quote. My confidence was fully restored! I couldnt be more thrilled with my experience and the work that Drain Medics has done. The guys are incredibly personable, knowledgeable, talented, direct, and fair. The best customer service and quality Ive had with a service company in a long long time. Im so grateful. Thank you Austin, Robert, and Jack!

  • Review 7 (2024-09-13 - Rating: 5)

    Hire these guys! I would recommend this locally owned and operated company for any drain service you might need. It all began with a clogged shower drain, but little did we know we had some much bigger issues going on with our degrading cast iron pipes. After having multiple companies come out we are so grateful and relieved to have found Drain Medics. Robert and Austin are the real deal. They were honest with the severity of the project right from the get go and kept us in the loop every step of the way. They completed our big project for a fraction of the cost of other companies. Do yourself a favor and give them a call. The nicest guys doing honest work!

  • Review 8 (2023-12-24 - Rating: 5)

    First I would like to thank everyone that reviewed this company or my problem wouldnt be fixed now! They are the 2nd house call this year that actually diagnosed our disgusting smelly backup that leaked out of my washer drain, dishwasher and filled up my sink when I did laundry. Drain Medics is more than an average plumbing service. Austin and Robert are hardworking, intelligent, prompt and very careful with the demolition and cleanup! We have more extensive issues but we have time to deal with that at a later date. (The pile of black in my photo was all the smelly muck and decades of the previous owners eggshells and who knows what else from the drain?)

  • Review 9 (2023-09-27 - Rating: 5)

    I had an exceptional experience with Drain Medics plumbing service! They recently completed a sewer pipe lining job at my property, and I couldnt be happier with the results.Robert, Ernie, and Austin were an incredible team. They were punctual, professional, and displayed a high level of expertise throughout the project. They explained the entire process to me in detail, ensuring I understood what needed to be done.Not only did they complete the job efficiently, but they also left the work area clean and tidy, which I greatly appreciated. Their attention to detail and commitment to providing top-notch service truly sets Drain Medics apart.I highly recommend Drain Medics and specifically commend Robert, Ernie, and Austin for their outstanding work. Five stars without a doubt!

  • Review 10 (2024-07-30 - Rating: 5)

    I am 100% pleased with Drain Medics! They are professional, through with their diagnostics, explain repair process in an understandable manner, the clean up was amazing and their pricing it true to the job.But most of all they are honest and have high integrity. Thank you Austin and Robert !!!

  • Review 11 (2024-05-22 - Rating: 5)

    Drain Medics should be your first call to get it done right the first time at a fair price. Hassle-free, straightforward, excellent work quality, left it better than they found it. I tried others in the past, and it was stressful, but Drain Medics was a new experience in sewage line repair, so glad I called them.

  • Review 12 (2024-04-20 - Rating: 5)

    Working with Drain Medics was a fantastic experience (the exact opposite of my terrible experience with DrainMasters - steer clear of them!). Austin was super professional, and even though all the crews were busy, found time to come to the house same day and diagnose the problem. Seeing my nervousness about entering the weekend with dodgy drains, Austin was able to find a crew to come out on a Saturday to do the work for a very reasonable price. Austin and Jake showed up right on time Saturday morning and worked to get our system clear from end to end. I always felt like Austins number one priority was solving our problem which was such a relief. Could not recommend them more highly.

  • Review 13 (2024-12-29 - Rating: 5)

    Great company to work with . Needed a company to travel out of town and they kept schedule and great pricing . Highly recommend as a sub contractor and your next plumber .

  • Review 14 (2024-03-27 - Rating: 5)

    I am beyond thankful for Austin and his team for the quick, efficient and affordable work they delivered to my home. Austin arrived at my house 30min after calling his company requesting a second opinion. I am so glad I did! He was back in my home first thing the next morning and repaired my draining issue. I would recommend Drain Medics 100% if you are looking for professional, honest and trustworthy service.

  • Review 15 (2023-07-07 - Rating: 5)

    Austin, Robert, and Ernie are first class people and professionals!Our house had 50+ year old cast iron pipes that were almost entirely disintegrated causing significant issues throughout the house. Austin & Team clearly articulated the issues and walked us through each step of the fix. As first time homebuyers, the process was intimidating and foreign to us - we learned a lot through the process and felt incredibly supported.We sought out trenches pipe repair to avoid the invasiveness of jackhammering into our floor. Due to circumstances outside of their control, Drain Medics thoughtfully diagnosed how to access our pipes through the floor with very minimal disruption. It was a pleasure to have them in our house despite the situation, and upon finishing the job, our house is in much better shape than it was before.We would recommend Austin and Drain Medics to anyone experiencing any plumbing issues - have no doubt they will impress you as they have us!

  • Review 16 (2024-08-10 - Rating: 5)

    As a real estate professional, I highly recommend Drain Medics! Their customer service is high quality, their pricing is always excellentā€¦ but most importantly, they get the job done and they do it the right way.

  • Review 17 (2024-03-19 - Rating: 5)

    Working with the team at Drain Medics was a great experience and they provided exceptional service. This wasnā€™t a normal repair/install but the team (Austin, Robert, Ron, Ernie and Jack) handled it exceptionally well. Very happy to have gone with them on this. If you are looking for the most amazing team in Tucson call Drain Medics and let them know Josh sent you! Thank you fellas!

  • Review 18 (2024-03-17 - Rating: 5)

    Drain Medics has been a joy to work with and totally deserving of this 5 star review! Iā€™m not saying this lightly as my situation was a little stressful and included a tight time line. Robert, Ernie, Austin, Jack and Ron were polite, precise, and got the job done with ease. All while making a stressed out homeowner feel comfortable with everything they were doing. I canā€™t even tell that I had huge hole in my front yard this morning. All the landscaping was put back meticulously, and most important the issue was fixed.I would 100% recommend this company to anyone that is looking for reputable drain fixers/plumbers who are honest, patient, kind and competent in their profession and trade. I appreciate the teaching too. Thank you Drain Medics! True excellence!

  • Review 19 (2023-06-13 - Rating: 5)

    We had a seriously backed up kitchen sink, with dirty water coming up into the sinks. Drain Medics responded quickly and professionally to our situation. They went above and beyond when they came out on a Saturday, making sure that the job got done that day and done right!! First they had to snake the pipe of the sludge that built up in our plumbing (the photo is just some of the backup that came out of our pipes!!!). Then, Drain Medics used their hydro jet hose to clean the plumbing linesā€”ensuring that the pipes were completely clear and the water was draining. I would recommend them to anyone!

  • Review 20 (2024-03-20 - Rating: 5)

    Drain Medics were the best thing that happened to us. After purchasing a new home we discovered a very costly crumbling sewer pipe. Austin gave me the most affordable quote by far, was super informative and straight forward and had the work scheduled and completed quickly. He keeps you informed throughout the process and follows through on his promises. Highly, highly recommend.

  • Review 21 (2024-04-19 - Rating: 5)

    Austin was fantastic! I had a sewage backup in my bathroom from a clog šŸ¤® and was in an absolute PANIC. Called five other plumbing companies with no luck as my bathroom was flooding. Finally called Drain medics and Austin was at my house in 15 minutes ( luckily he was nearby, I definitely dont expect this as a norm!).He was calm, fixed the clog quickly to stop the water and hydrojetted my system to prevent the problem in the future. He also referred me to a great remidiation company to assess damage.Amazing customer service, thorough and great at informing me about what needed to happen. He was a complete professional :) Also an absolute life saver in preventing my house from becoming a disgusting mess šŸ˜­šŸ˜­šŸ˜­Highly, highly recommend Drain Medics and will use again if needed. Thank you again Austin!!!!!

  • Review 22 (2024-01-03 - Rating: 5)

    Five stars are not enough. Very efficient and thorough work by skilled plumbers.I met Austin first, who listened to me, assessed my problems and assured me that I would soon be taken care. Indeed my issues were cleared up that same day by wonderfully nice people. Their price was very reasonable especially for the quality of their work. I recommend this company without reservation to anyone in need of drain work.

  • Review 23 (2025-01-04 - Rating: 5)

    I enjoy working with this company. Quick response time, very professional and super friendly. We use them again and will recommend them to others.

  • Review 24 (2024-03-19 - Rating: 5)

    Drain Medics was fantastic. Austin helped diagnose and fix several issues we were having with our plumbing. His work was great quality and he showed that he cares about his customers. Thanks!

  • Review 25 (2024-02-29 - Rating: 5)

    Austin was great. He came to our house at 7 pm to unclog a drain successfully. He then scoped and flushed the line to make sure it was all good. He is very professional and is an extremely nice guy. I would highly recommend this company for any drain issues.

  • Review 26 (2023-09-14 - Rating: 5)

    Drain Medics is a wonderful business thatā€™s locally owned. Austin, one of the employees, was fantastic from day one. They have been were VERY responsive, informed the client and myself the steps they would take, and answered every question that we had! Robert, Ernie, and Austin were the ones doing the sewer sleeve, and they showed up on time and completed on time! Itā€™s been a wonderful experience and will DEFINITELY be recommending them to anyone that needs work on sewer and additional.

  • Review 27 (2024-05-24 - Rating: 5)

    Sent a message on Sunday as we were in need of a new water heater. Austin arrived on Monday, as scheduled and provided an estimate. We also requested additional work inside the home. The estimate included these items as well. Work was performed on Tuesday, as scheduled. Austin was absolutely awesome! Very professional and a pleasant person to deal with! I will be recommending him and his business to all my friends and relatives!11-2-23Called Austin again! Just in time, it seems! Austin squeezed us in as we urgently needed a pressure regulator valve installed. Austin showed up on time and finished the job in good time. He took before and after pics. As soon as the wrapping was removed from the outside faucet, it showed how rusted the pipe was and began leaking immediately! Luckily, Austin was on hand to repair! He did an excellent job and charged $100 LESS than our prior estimate from another company! THANK YOU AUSTIN! You and your company are awesome! Thank you for bringing me plenty of business cards so I can pass them around!5/24/2024Here we are again! Two of our drains were really backed up. As usual, Austin was on top of everything for us! Handled the job quickly and efficiently! You are truly awesome! A credit to the industry!

  • Review 28 (2023-02-03 - Rating: 5)

    I had a root intrusion into my plumbing that caused sewage to back up into my front yard. Drain Medics were able to respond within just a couple hours to clear the drain and diagnose the problem. Austin was upfront about the issue and cost. He explained the process in detail which allowed my wife and I to make a very informed decision regarding the repair. The next morning, Austin and Mark showed up precisely when he had said they would. They worked quickly and diligently. When the area that needed the repair was a bit bigger than anticipated, Austin made a second trip to get additional equipment needed. Austin and Mark both very much had a ā€œDo it Nice, not Twiceā€ attitude and were very meticulous in their process. The pipe was repaired and they left my front yard looking nicer than it did when they arrived. I couldnā€™t recommend them more to anyone who is seeking hard working honest plumbers from a family owned business.

  • Review 29 (2024-04-01 - Rating: 5)

    Austin is the best. He checked the drain and was able to solve my problem without a cleaning. Didnā€™t charge me. We consulted on some other issues in the house and they will have my business going forward. Honest and trustworthy which is rare today. Thanks again.

  • Review 30 (2023-07-28 - Rating: 5)

    Austin was very responsive and provided a professional assessment of my sewer issues, clearly laying out a course of action and providing a detailed quote. The work was performed unattended by me, since I was still shuttling back and forth between my properties. Austin provided photos of the in-process condition and also the finished project. The results were excellent and all work was performed in my absence. I can vouch for the professionalism and excellent work standard. I have no hesitation recommending Drain Medics for your sewer problems.

  • Review 31 (2024-07-09 - Rating: 5)

    All I have to say is that they are a life saver! Woke up before going to work and had the main sewer line backed up!! Called drain medics and they were out in the same day with an excellent competitive rate! After the job was completed...it doesnt even look like they have dug the ground up! Looks amazing! Thank you again!

  • Review 32 (2023-10-18 - Rating: 5)

    Austin and his team are professional and excellent plumbers. They completely relined a 60 year old sewer using a novel technique that was much more competitive that the other quotes we received. Austin was professional and explained what needed to be done.Since then, theyve also fixed the old plumbing for the washer that needed reworking. Would absolutely recommend Austin to anyone looking for a trustworthy plumbers!

  • Review 33 (2023-05-04 - Rating: 5)

    I had a problem with my main sewage line getting clogged from roots.After having a lot of issues with the big companies in town not being transparent along with not finding other cheaper solutions on how to fix the issues I gave these guys a call.Austin, who was the plumber I worked with directly. Took the time to come after hours to assess the issues and gave me the best advise he could think of to save me as much money as possible. The big companies will nickel and dime any chance they get where as Drain Medics show they really care about their reputation and value the customer above all else. I really hope I dont have to call them again but if I do Ill be using them in the future!

  • Review 34 (2023-11-29 - Rating: 5)

    Heavy rains always flood our patio. The problem is a clogged corrugated black plastic drain pipe. My attempts to snake the drain failed so I called Drain Medics. Austin responded quickly to my phone call and arrived on time to investigate. A video camera inspection revealed the blockage was at least 40 feet from the starting point. Austin also determined, surprisingly, that the drain pipe probably ran much more than 40 feet under flagstone before day-lighting. Austin was very candid about my options to clear the drain. Because the pipe is plastic, he couldnā€™t rule out the possibility that the pipe was collapsed or that his equipment might damage it. He was also concerned about the total length of the drain pipe. To his credit, Austin advised me against trying to clear the blockage. Instead he recommended a great solution to the problem even though it wasnā€™t something he could do. Austinā€™s honesty and integrity really impressed me. Iā€™d use Drain Medics in a heartbeat for any drain problem.

  • Review 35 (2023-12-20 - Rating: 5)

    The guys at Drain Medics are awesome! I own and operate Hot Hands Handyman Services, serving southern Arizona. When a job exceeds my abilities and expertiseā€¦These are the Trenchless Pipe repair experts that I call. Honest, hard working individuals; that produce excellent results. If you have plumbing or pipe issues, call them first.

  • Review 36 (2023-03-23 - Rating: 5)

    Austin was awesome. I had received several estimates for major plumbing repairs that were in the range of buying a car. Austin came, looked at the situation, assessed the locations involved in doing the repairs and gave me an estimate half of what the others were. Drain Medics arrived on the day and time they said they would be here. They did what they said they would, how they said they would and even did more than expected. They identified other issues and took care of it, because as Austin said ā€œitā€™s the right thing to do.ā€ They finished on time and cleaned up everything, leaving it looking better than it was when they arrived. Letā€™s not forget about Markland ( I hope I spelled it right) he was just as awesome as Austin. They both are the cleanest and most professional plumbers I have met and had the pleasure of hiring to work on my house. One day we had the whole company at our house and they all were fantastic. Drain Medics looks at the situation, takes the time to figure out the best way to correct it and does it. Definitely a company to hire if you need plumbing work done. These are guys that I would hire again if I need plumbers. Donā€™t hesitate to give them a call, you wonā€™t be disappointed.

  • Review 37 (2023-09-09 - Rating: 5)

    Recently purchased an older home, that we knew had some root issues which needed addressing. After some outlandish quotes from other companies, my wifeā€™s co-worker recommended Drain Medics, and weā€™re so glad she did!They not only beat the quote by a significant amount, but also uncovered a whole other clean out and pipe system that needed immediate attention. Both other companies missed this as did the company who did our inspection. While a full bathroom remodel wasnā€™t a welcome surprise, weā€™re so happy they found it and we could correct it before any more damage was done.The whole crew was professional and worked efficiently, and at a very reasonable price. VERY happy with the outcome.TL/DR: So happy we found Drain Medics! If you need any pipes lined or other work use these guys!

  • Review 38 (2023-10-28 - Rating: 5)

    A million out of five stars. Austin was in touch immediately and came out the same day to diagnose the issue, and Robert and Ernie spent a few days on what turned out to be a complex job. They were all friendly, incredibly competent, and extremely fair in their pricing. I wouldnt hesitate to contact them for any drain issues!

  • Review 39 (2024-01-24 - Rating: 5)

    We have never had a major drain problems before, but when they happen, knowing you are dealing with people who are fair, professional, and very well skilled is essential. The service we have received has been top-notch, and made a very, very terrible situation as good as it could be. Highly recommend using this company for any plumbing services you might need. So glad we found them when we did! Life savers!!!

  • Review 40 (2023-09-25 - Rating: 5)

    I recently had a sewer back up, requiring professional assistance drain medics responded within a very quick timeframe came out same day to get the drain flowing and then scheduled follow up to fix the issue permanently, so it wonā€™t happen again, and also help me with replacement of my main water valve shut off. They were responsive on time to their commitments, and their pricing was very reasonable. I did not feel like I was being taking advantage of because of a stinky situation. Highly recommend them for any of your plumbing needs

  • Review 41 (2023-01-23 - Rating: 5)

    As a home service Professional myself, I am very selective with who I chose to invite to do any repairs on my home. After checking out the great reviews and getting competitive estimates I chose to move forward with Austin and DrainMedics and was not disappointed. After permitting for our repair was done, which they take care of, Austin and his apprentice knocked out there complete repair in one day and we are very grateful for the excellent repair! Couldnt ask for better service. Ill happily recommend them in the future.

  • Review 42 (2023-10-09 - Rating: 5)

    Very pleased with the job executed with Austin of Drain Medics. Replaced plumbing from tub to stack and main drain line. Process went smoothly on schedule and priced according to estimate, No Surprises. Will use and recommend to any one looking for reliable plumbing. Steve White

  • Review 43 (2023-10-09 - Rating: 5)

    I called 6 different plumbers in Tucson, Drain Medics was the only one to answer. They fit me into their schedule same-day, and Austin was professional, fast, and thorough. Ive never been brand loyal to a plumber, but I am now.

  • Review 44 (2023-10-20 - Rating: 5)

    CALL THESE GUYS FIRST! #1. Austin is the Rain Man of drains. A drain savant, he sees what others canā€™t. #2. They beat the big companies by half. While others suggested I get a second mortgage to replace my broken cast iron pipes in my 1957 kitchen and encouraged work that didnā€™t need to be done, Drain Medics opened my kitchen floor, dug into my foundation chest deep, replaced the innards of three drains and put it all back together in three days. Bonus points for the extra work they did knowing it would help me in the long run. Quick, efficient, orderly and clean as heck, plus they loved my dog and she loved them back. They donā€™t build people like this anymore and I thank my lucky stars that people like this still exist in Tucson.

  • Review 45 (2023-01-28 - Rating: 5)

    We were referred to Drain Medics to diagnose a clogged drain in our shower. Austin was right on time for our scheduled appointment. He took the time to explain the reason for the clog (root grown through the pipe in a very inconvenient location under the foundation of the house, ouch!) and what all the repair would entail, making sure I knew exactly what to expect money and labor-wise. Though I wasnā€™t ready to go through with the intensive repair at the time, Austin did not want to leave us with a clogged drain and tub full of stagnant water. He cleared the pipe free of charge.When I do decide to go through with the pipe fix, I will definitely be going through Drain Medics!

  • Review 46 (2023-08-19 - Rating: 5)

    Austin, who is one of the business owners, arrived promptly to inspect my poorly flushing toilets. After augering them and finding little improvement, he investigated the issue thoroughly. Finding no obstructions from the drain to sewer line, he was able to conclude that hard water deposits had rendered my nearly 30-year-old toilets incapable of producing a consistent flush. I was impressed by his skill, professionalism, and courteous manner.

  • Review 47 (2023-01-11 - Rating: 5)

    Drain Medics came by the day after we put in for a service. Austin was quick to figure out the root cause of our issues, was straight up with the costs of our issue, and actually pointed us in the direction of another business that would be better suited for our needs. He also unclogged our drains free of charge. I will definitely be using them for all of my plumbing needs in the future and theyā€™ll be the first one I send my friends and family to when they run into issues.

  • Review 48 (2024-09-17 - Rating: 5)

    Very fast, service, honest, reliable, polite, and courteous would do business again my tenant had complained of Kitchen sink draining slow but when they came out, found 2 popsicle sticks in the drain Iā€™ll be sure to call them again.

  • Review 49 (2023-05-28 - Rating: 5)

    Arrived promptly on time, fitting us in on his day off, on a Saturday of a Memorial Day weekend! Sewer line water was backing up through our shower drain. Austin diagnosed the source of our problem and spent the better part of the day outside digging and replacing the old corroded parts (in 95Ā° heat). Everything works great now. Austin and Drain Medics are highly recommended by me and my wife. Service above and beyond our expectations.

  • Review 50 (2023-08-17 - Rating: 5)

    Austin from Drain Medics skillfully scoped my home sewer line for no charge, visually pointing out areas of root related concern for repair and/or monitoring. He was communicative about alternatives on how best to proceed agreeing to come out again next year for follow up evaluation... Bruce Ward

  • Review 51 (2024-06-20 - Rating: 5)

    Austin, thank you, thank you, thank you! Super helpful, friendly, knowledgeable person. Was very fast at diagnosing the problem. Didnā€™t get discouraged at all with the work. I will be using Drain Medics from here on out.

  • Review 52 (2023-10-10 - Rating: 5)

    I had my main sewer pipe clogged. I contacted Drain Medics. They were outstanding. Austin was punctional and professional.He punched a hole through a mass of tree roots that were blocking the sewer flow. The next day he came back and cut out all of the roots with a high presshure hose.Great work!In the future I will always contact Drain Medics for plumbing issues..

  • Review 53 (2023-01-24 - Rating: 5)

    My sewer drain lines were installed in the 1950s (when my home was built) and were in a failing state so I was referred to Drain Medics by a friend. I was hesitant at first because I had heard horror stories of traditional sewer line repairs being both time-consuming and costly. However, Drain Medics suggested using pipe lining as an alternative, which would save me both time and money.I was impressed with their knowledge and expertise in this area and decided to go ahead with the pipe lining method. The process was quick and efficient, and I was able to stay in my home during the repair. Robert, Ernie, Marklin and Austin were professional, friendly, and worked efficiently to complete the job in one day.The best part was that I was able to save a significant amount of money compared to traditional sewer line repairs. I couldnt be happier with the outcome and would highly recommend Drain Medics to anyone in need of sewer line repairs. They truly exceeded my expectations and I am grateful for the cost-saving solution they provided.

  • Review 54 (2023-10-01 - Rating: 5)

    While we were in the middle of a kitchen remodel, we found copper pipes underneath the foundation that fed both kitchen sinks and a bar sink. We had previously used Drain Medics to clean out grease in the lines so I wasnt sure if they could move water lines. I called Austin and he and Robert came out to look at the job. They ended up moving the drian lines and copper water lines to the edge of the foundation and building them up to be ready for the new framing. Once we frame, we will have them back out again to do the final plumbing for the sink and to move another set of copper lines and put water cutoff valves for a new sink. Austin and Robert were super helpful with the process and explained what they were doing and why it was important to add insulation to certain lines. I would hire them in a second and will give their info out to anyone who needs plumbing help, from rough to final to maintenance.

  • Review 55 (2022-12-02 - Rating: 5)

    Water softener pipes needed to be replaced. Because it took so long and one temporary fix did not work, Austin deducted $250 off. Austin was friendly and polite and kept me informed on everything. I recommend Drain Medics wholeheartedly !

  • Review 56 (2023-09-28 - Rating: 5)

    Austin is very responsive, professional, and courteous. If you desire 5 Star customer service call Drain Medics! This appointment was to determine and provide an estimate for a gurgling bathtub drain.

  • Review 57 (2022-03-25 - Rating: 5)

    Drain Medics provide professional, quality service at competitive rates. Before Drain Medics were referred to us, we had two other quotes for a big job we needed to complete. Drain Medics provided the best quote and great service! Austin and his team are dedicated to the work they do and getting the job done right. Thank you for servicing all our plumbing needs!

  • Review 58 (2023-05-03 - Rating: 5)

    Thoughtful, prompt, and friendly! The guys at Drain Medics were transparent about the job, their pricing and they got me on the schedule quickly. I feel a lot better about my vintage galvanized plumbing knowing theyre around to help. Dont get yourself tied up in a big high drama plumbing project without their input!

  • Review 59 (2024-01-17 - Rating: 5)

    Austin and his colleague were super helpful, completely professional. They diagnosed the problem (not what I thought it was) and fixed it in no time! I will always call Drain Medics in the future. Give them a raise!!

  • Review 60 (2023-01-09 - Rating: 5)

    I had a wonderful experience with Drain Medics. The prices where the best ever. The work was of highest quality and clean. They were professional, very knowledgeable and hard workers. Im going to recommend them to all my family and friends. Thank You Austin!

  • Review 61 (2022-03-31 - Rating: 5)

    Owning an older home has resulted in having numerous plumbing issues. Iā€™ve called Drain Medics and worked with Austin on a number of occasions to help with all sorts of issues. Heā€™s helped with small tasks like replacing faucets to much larger tasks like unclogging our sewer line. Austin always responds in a timely manner and has the best prices in town. He is up front and explains exactly what the problem is. I highly recommend Drain Medics for any plumbing needs.

  • Review 62 (2020-11-09 - Rating: 5)

    Austin was very informative, instructional, compassionate and down to earth when explaining and showing us how to/and helping us setup our project. He was exceptionally helpful and knowledgeable. He is our GO--TO, NO NONSENSE GUY. He is our professional that we will use for the present/future of our home. Austin is ethically/morally solid, and that is a fantastic trait to have!UPDATE: called Austin S. for another job to install a sewage line and he did a fantastic job! Thorough and cleaned up to perfection. Will be calling again for another job soon!

  • Review 63 (2024-08-16 - Rating: 5)

    These guys did a great job at a good price. Got me in fast and fixed up. Will be using them again in the future

  • Review 64 (2022-03-14 - Rating: 5)

    Austin & Austin are one heck of a team! I was impressed from the time we had our first phone conversation to the time when the job was complete. These guys went above and beyond and I couldnt be happier! Thank you Drain Medics for a job well done! HIGHLY RECOMMEND!!!!Services provided: Installed Outdoor Shower, Installed Water Conditioning System, Installed New Water Heater

  • Review 65 (2023-08-14 - Rating: 5)

    Austin showed up on time and was very honest about the work and the price. He was able to fix our leak in a couple of hours and even installed some trim we had sitting near the tub for free.

  • Review 66 (2021-08-26 - Rating: 5)

    Austin was amazing!Had a sewage main line under the house get clogged, and our toilet backed up through our tub. Trust me, you donā€™t want to experience that, hahaI called around to a couple companies that are national, and they said the earliest they could get to my house in 1-3 business days.I continued to look and found Drain Medics; I called Austin and he was to my house within 2-3 hours (he was on another job and got me on the schedule).As soon as he got to my house, we talked and walked around the house and I explained the symptoms, as well as showed him the back up.He then stuck the inspection tool down the clean out and found the clog in the main line. I do not own the house and he was in contact with my landlord and explained the situation to them.Even though he did not get the go ahead to complete the entire job (landlord is in contract with another company), he went ahead and helped clear the line so that my son, fiancĆ© and I could shower and not have any backups. The contracted company will come out and do their own assessment, but everything is running nice and smooth.Thank you again Austin, you truly are a rad dude. My family and I canā€™t thank you enough!Great communication through-out, very knowledgeable, and he truly wanted to help us.11/10 will always recommend!

  • Review 67 (2020-10-15 - Rating: 5)

    10/10 recommend, As a real-estate agent Austin makes my life easy!! I know if there are any issues or if I need any plumbing inspections I can refer to him. I myself have had him on many of my projects. Iā€™ve also had many clients use him and not one unhappy customer. If you are looking for a good honest plumber this is the one. Best pricing in town easily. Iā€™m constantly worried about the mess that will be left behind with any plumber, this is not the case when it comes to Essential plumbing. The cleanest and most hard working plumbing company Iā€™ve ever worked with. Give them a call big or small, you have my word you wonā€™t be disappointed.

  • Review 68 (2022-12-05 - Rating: 5)

    I really like how you can book appointments for this business: online makes it super easy. Austin was very friendly and professional. Any time we needed to make a call after our initial repair we were connected directly to Austin. Austin also checked in a few weeks afterwards to ensure the repair was working well. We would recommend this plumber.

  • Review 69 (2024-02-06 - Rating: 5)

    I arrived home to no hot water. Austin arrived within 24 hours. He got things going, plus he educated me on the water system. What a great guy! We couldnt be happier!

  • Review 70 (2020-09-29 - Rating: 5)

    I needed a plumber ASAP. Austin answered the phone right away and was at my home within the hour.My wall had to be cut for access, it was clean and precise. Essential Plumbing was efficient, and the cost was half of what I was going to pay at another plumbing business.I had gotten two quotes prior to contacting Essential Plumbing. They were $850 and $800.I was shocked. I decided to look on Craigslist one last time and saw that Essential Plumbing is Veteran owned.I am truly glad I gave them a chance. My invoice Was $350 and the work completed was stellar.

  • Review 71 (2023-01-14 - Rating: 5)

    I recently working with Drain Medics for the rehabilitation of my sewer drains using trenchless pipe lining. From start to finish, the team at Drain Medics was professional, knowledgeable, and efficient. The trenchless process was explained to me in detail and the team took the time to answer any questions I had. The work was completed quickly and with minimal disruption to my property. I have had no issues with my drains since the work was done and would highly recommend Drain Medics to anyone in need of sewer drain rehabilitation.

  • Review 72 (2024-05-03 - Rating: 5)

    Very timely response.Diagnosed my clogged drain issue.Found and cleared the blockage, the source of my backed up drain.I highly recommend Drain Medics for any of your plumbing issues.

  • Review 73 (2020-09-16 - Rating: 5)

    Austin, with Essential Plumbing, arrived on time, was professional and knowledgeable. He and his apprentice did multiple renovation projects around the house at a great price. You can tell essential plumbing takes pride in their work and keeps the work area clean and organized while working. 5-star company!

  • Review 74 (2022-11-18 - Rating: 5)

    I contacted Drain Medics because they had good reviews online. I was not disappointed because the service was excellent. My garbage disposal had been leaking, they quickly identified that it wasnā€™t fitted correctly and fixed it . I was only charged the diagnostic fee. I mentioned that I had an issue with some stoppers in a sink that were stuck, I assumed broken but in minutes they had sorted the issue for no additional charge. An honest company with friendly helpful plumbing technicians. I highly recommend Drain Medics.

  • Review 75 (2023-10-26 - Rating: 5)

    Austin replace our old toilet and cleared the pipe. He was professional and corteus. I recommend him without hesitation for plumbing needs.

  • Review 76 (2024-03-01 - Rating: 5)

    Austin was professional and friendly. He clearly told me my options and did not try to upsell me anything I didnt need. I would use his services again.

  • Review 77 (2024-04-05 - Rating: 5)

    Highly recommend, Drain medics! Very professional, personable, and affordable. Will definitely call them back for any of my plumbing needs!

  • Review 78 (2022-04-15 - Rating: 5)

    Austin was fantastic. To start he arrived on time after texting me a reminder 30 minutes before our scheduled appointment. He was able to quickly diagnose and remedy the two drains we called him for. He was very courteous, professional and personable. Highly recommended!

  • Review 79 (2022-02-28 - Rating: 5)

    Austin came out and did his thing..my landlord had someone else come out unprepared and with no knowledge of what he was doin..Austin was friendly,professional and knowledgeable. Man does his job well and it was very much appreciat even though his professional opinion was not adheeidered to he did a great job and was very understanding give that guy a promotion and a raise!!

  • Review 80 (2022-04-07 - Rating: 5)

    Austin and Drain Medics are the best! They took care of a large project for my employer and have since provided terrific custumer service on a couple small jobs. If you want fast and attentive service use Drain Medics for your plumbing needs.

  • Review 81 (2024-03-06 - Rating: 5)

    Very professional company.. Was totally upfront with everything that was going on with my system. Would highly recommend. And definitely would not hesitate to have him repair me plumbing system again.

  • Review 82 (2020-10-04 - Rating: 5)

    Austin responded within 10 minutes of me leaving a message, and was very professional. He replaced the broken cartridge in my faucet within 15 minutes and was 100% reasonable in price! Would totally recommend!

  • Review 83 (2020-10-14 - Rating: 5)

    We had a hot water leak in the wall/floor behind our vanity. Austin did a great job of finding it, digging it out, and when the pipe was too damaged to repair, he quickly rerouted the line to provide us with hot water by the end of the day. Grateful for his hard work and expertise.

  • Review 84 (2022-09-24 - Rating: 5)

    Austin came out on a Saturday! Thank you! Iā€™m a nurse and thankful for the quick response and mobile texting of when the company is on route, appointment booking, and he even ran to Home Depot for me to get the right gasket for my garbage disposal I appreciate the time and effort on the weekend especially!!! Highly recommend!

  • Review 85 (2022-03-31 - Rating: 5)

    Drain Medics was very efficient and fast responding to my problem. Austin was very knowledgeable and helpful. He showed up when he said he was going to and got the work done fast. I highly recommend!

  • Review 86 (2024-11-19 - Rating: 5)

    Great customer service and amazing response time. My business was flooding and I was unable to be there on site, they took care of it in a very professional manner. Will use them in the future.

  • Review 87 (2022-08-22 - Rating: 5)

    Austin at drain medics and the whole team were very professional and Hines about their work! Single handed the best plumbing company Iā€™ve worked with and Iā€™ve used a lot.

  • Review 88 (2022-04-05 - Rating: 5)

    We have had a couple other companies out and have not received any estimates.I saw Austins ad so decided to call.He came out that night and will be speaking to my property manager tomorrow to try to start a game plan. Very pleasant honest and and wling to show us everything and did not brush us off like the other companies because we are just the renters. If I owned my own house he is the one I would call for all my plumbing needs.

  • Review 89 (2020-09-14 - Rating: 5)

    Essential Plumbing has done an amazing job for all of our plumbing needs. They are professional, reasonable, and most importantly they are ethical. They go above and beyond for their customers and we appreciate their efforts. We highly recommend them to all of our friends and family.

  • Review 90 (2022-08-19 - Rating: 5)

    Excellent service. Its very hard to find companies that do area drain cleaning. Austin managed to come back and get the drainage system cleaned out later the same afternoon he came out to take a look. Friendly, knowledgeable, explained everything they found. Would absolutely use them again.

  • Review 91 (2020-09-16 - Rating: 5)

    Austin fixed an issue Ive had for 18+ years. No other plumber even suggested this fix. Im so happy to have this done! Hes also reliable, economically reasonable and communicates any delays.

  • Review 92 (2022-10-02 - Rating: 5)

    We recently used Drain Medics for a second time to fix an issue we were having with a shower drain. They were able to diagnose the problem, reline the pipe and repair the drain which had been leaking. It went from being a 50 year old drain to working like a brand new shower in a matter of days. So often, plumbing jobs are band aids. These guys get to the root of the problem and get it right.

  • Review 93 (2022-01-18 - Rating: 5)

    I had a great experience with Austin. Extremely knowledgeable. I would recommend Drain Medics to anyone! The work is high quality and the customer service is the best Ive seen.

  • Review 94 (2024-08-12 - Rating: 5)

    The tech arrived right on time, knew the work, had a camera and power snaking unit. Pulled apart stuff quickly and cleanly. Finished promptly. Ideal visit for a service plumber.

  • Review 95 (2024-02-08 - Rating: 5)

    Austin prenotified me showed up on time explained everything clearly and had the job done in minutes, pricing was also good ,,, highly recommended

  • Review 96 (2022-04-16 - Rating: 5)

    Austin was my technician he was Very responsive, on time, polite and extremely helpful with diagnosing the issue. He provided me with options to repair my issues and I will be using this company again in the future.

  • Review 97 (2024-07-15 - Rating: 5)

    Thanks to Austin and Jack I can do dishes and laundry again. They explained everything they were going to do thoroughly so there was no confusion their customer service was awesome. They were super fast did a great job and cleaned up well .I will definitely be calling them in the future.

  • Review 98 (2024-08-28 - Rating: 5)

    Austin did an awesome job. He was on time, pleasant, and efficient. Thank you!

  • Review 99 (2024-07-29 - Rating: 5)

    On time, did what they said, they would do. Job went as planned. I would recommend them again Fo Sho!

  • Review 100 (2022-12-02 - Rating: 5)

    Austin arrived on time, was professional, knowledgeable and made it easy for me to understand what was causing my plumbing issues.

  • Review 101 (2022-03-23 - Rating: 5)

    Austin came to the house and was just a nice guy understanding our frustration and getting to the job as quickly as he could. I definitely recommend this family. Thanks Austin!!

  • Review 102 (2023-08-30 - Rating: 5)

    Very friendly and professional service. They came next day and inspected the plumbing on my house, and didnt find much to speak of and didnt try to upsell anything. like I said very professional and friendly service

  • Review 103 (2024-02-16 - Rating: 5)

    They were great to work with! Friendly, generous and thoughtful. I will recommend to others for sure. Thanks!

  • Review 104 (2022-03-28 - Rating: 5)

    Weā€™re super grateful for Austin and his hard work. Our kitchen renovation wouldnā€™t have been possible without him and his hard work.

  • Review 105 (2022-09-01 - Rating: 5)

    Quick call back and expedited service. Austin & team are true professionals and extremely knowledgeable. I highly recommend this service and intend on using in the future if/when the need arises. Thank you!!

  • Review 106 (2023-10-05 - Rating: 5)

    Drain Medics are a professional organization with high quality people. Will definitely use them again.

  • Review 107 (2025-01-04 - Rating: 5)

    I could not be happier with the superior service. I had an urgent need to have my drain line inspectedand Drain Medic exceeded my expectations with their fast and reliable service. Whenever I need expert plumbing services I will definitely reach to Drain Medic.

  • Review 108 (2024-06-27 - Rating: 5)

    Office call was pleasent, work done very professional and nice people.Would use again

  • Review 109 (2023-08-30 - Rating: 5)

    Had water heater replaced and some little fixes done. Austin was super nice and helpful! Thanks!

  • Review 110 (2024-07-23 - Rating: 5)

    On time, courteous, very professional and informative.

  • Review 111 (2024-03-09 - Rating: 5)

    We called Drain Medics based on great yelp reviews and Austin did not disappoint. He provided a free estimate and came out the same day. He was courteous, knowledgeable, and happy to answer any questions we had. We were much happier with the Drain Medics service than with plumbers twice the price. Highly recommend!

  • Review 112 (2024-05-28 - Rating: 5)

    The whole team at Drain Medics are class acts in the plumbing industry. I searched high and low for a quality plumber: Google, Yelp, Reddit, FB... Of all these things, what caught my attention was the advertising on their well designed truck fleet. When they showed up, I was blown away by the professionalism and promptness to my request.My ever increasing slow drain issue was a bigger problem than I thought. Their industry tools and method of diagnosing the issue is methodical and transparent. Long story short, a concrete form stake was pounded through the center of my aging cast iron duct under my home footing during past renovations. Not good! Their scope showed the stake in detail like a 4K TV.The scoping procedure and ability to excavate and remove the concrete stake was AWESOME! They completed the necessary pipe liner to correct the cast iron (built in 1926) corrected the landscape to existing conditions (or better). Bigger job than I thought, and they came through in a timely manner to make things good as new.Great team and HIGHLY recommend through and through for any plumbing jobs. BIG or small. Keep it local, Folks!Thank You: Austin, Robert, Ernie, and Jack! Bravo!

  • Review 113 (2024-02-01 - Rating: 5)

    Just want to start by saying that Austin and Robert are the most professional most thorough and precise when it comes to identifying the plumbing issue and rapidly coming up with the correct solution. These guys @ Drain Medics are the Best and will tackle any job for you I can attest to that. They came out promptly and located sewer line at 6-7 feet deep and got down to business. Replaced section of pipe with two double sweep clean out. For future maintenance and thoroughly jetted line both upstream and down all the way to city tap. They paid very close attention to every detail and made it look not only easy but like there were never there. I love the chemistry between they have as crew and will definitely look forward to future projects. Honest and Hardworking guys will definitely recommend to anyone in the Tucson area. Hands Down The Best!! No Question.

  • Review 114 (2023-07-07 - Rating: 5)

    Austin and Robert were professional and easy to work with. Highly recommended!

  • Review 115 (2024-04-16 - Rating: 5)

    Called them about our kitchen sink blockage. They were here in 2 hrs. Did a very professional job

  • Review 116 (2023-08-22 - Rating: 5)

    Austin and Robert came one day and diagnosed our problem. Very good service. Highly recommend them!!

  • Review 117 (2023-10-21 - Rating: 5)

    Very professional and great quality of work. Would highly recommend! Thank you Austin!

  • Review 118 (2023-07-17 - Rating: 5)

    Honest, reliable and quick to respond. Nice to have a plumber that I can trust! Would recommend to anyone.

  • Review 119 (2024-02-24 - Rating: 5)

    It is rare that you get to work with plumbers that work with pure unadulterated integrity. Thiscompany, lets let you know what theyre doing. When theyre doing it, there is nothing hidden and and they work diligently and they work as if theyre working on their own home. As women we have been taken advantage of by many of these companies, these guys did not make us feel taken advantage of and in fact , they went above and beyond what their job description was. We are grateful for them , and we will be using them for all of our plumbing needs

  • Review 120 (2024-11-20 - Rating: 5)

    Second time Ive used them. They identify the actual problem and fix it. And you dont have to get someone else to come in and redo it, or redo it yourself. Its fixed and fixed right.

  • Review 121 (2024-05-26 - Rating: 5)

    Excellent service. Was straightforward job. Not upselling. Very reasonable price.

  • Review 122 (2024-02-24 - Rating: 5)

    Austin did a great job, on time and explained everything. Thanks, Gary.

  • Review 123 (2023-08-31 - Rating: 5)

    I canā€™t say enough good things about this company! Very professional, great product, very flexible with time schedule, economical. All good!

  • Review 124 (2022-03-29 - Rating: 5)

    Highly recommend! They are prompt and professional and absolutely keep their promises to get the job done right the first time!

  • Review 125 (2024-04-19 - Rating: 5)

    Had a slow-draining toilet and expected a partial blockage in the water pipe. I made an appointment on their website and Austin came out at the appointed time and examined the waste pipe with his digital camera ā€œseesnakeā€. Finding no blockage, he came in and flushed the problematic toilet. He quickly surmised that the problem wasnā€™t with the drain at all, but that the water jets under the bowl rim were partially clogged with calcium build-up from our hard water, causing the bowl to fill too slowly for a good flush. I asked him if I could descale them with a gel acid and he confirmed it, recommending that if that didnā€™t work I should consider replacing the toilet (which is many decades old). He charged me nothing for the visit and gave me a friendly goodbye. Drain Medics is what I would call a great American company. I highly recommend them.

  • Review 126 (2023-11-09 - Rating: 5)

    Austin- jetted our very old sewer line. He did a fantastic job, nice person, excellent work ethic, good price, and all around excellent company. When he pulled up, all of his equipment is spotless, which I feel is reflection of the quality work he does. I highly recommend Drain Medics. I also had him add us to a yearly cleaning. Great Job! Thanks Austin!

  • Review 127 (2022-03-29 - Rating: 5)

    Very professional and thorough. I would highly recommend them for any service. Austin was very knowledgeable and friendly.

  • Review 128 (2023-11-13 - Rating: 5)

    Austin and his company did an excellent job of solving our problem of sewer line back up. They diagnosed the problem and kept us informed every step of the way, including showing us with their cameras where the issues were and the best way to fix them. They also showed us their completed work with the camera. They were timely and worked with us to accommodate our schedule, even as unexpected issues arose. We recommend them highly.

  • Review 129 (2023-06-13 - Rating: 5)

    Drain Medics provided quick and thorough service when we had a blockage.

  • Review 130 (2023-09-20 - Rating: 5)

    Austin and Robert are that most professional and caring business people I have ever met. I was very nervous about lining my sewer pipes because there were so old, but they reassured me by showing me video of other homes that were in my same situation. They kept me informed and showed me video of the completed project and I have to say it was beautiful. I was so relieved and grateful to them for answering all my questions and repairing the haphazard connections. This business definitely has integrity and I highly recommend them!

  • Review 131 (2023-10-18 - Rating: 5)

    Austin was amazing. I contacted 5 different plumbers for quotes regarding a blockage causing my kitchen sink not to drain. Not only was Drain Medics one of the quickest to respond, but they were also the most affordable option. I needed someone to come the same day, and Austin made it happen. Austin arrived when expected and took only about 30 minutes to fix the bad blockage in the drain pipe. On top of that, Austin offered a credit toward future work that may be needed down the line. I would highly recommend Drain Medics for any plumbing needs.

  • Review 132 (2024-02-29 - Rating: 5)

    I would refer this plumbing company they are very knowledgeable and reasonable Thank you Drain Medics

  • Review 133 (2024-01-02 - Rating: 5)

    Both guys were very thorough and kept me informed throughout the work performed. The quality of the work is outstanding and I would certainly use them again, should the occasion arise.

  • Review 134 (2023-08-03 - Rating: 5)

    HIGHLY RECOMMEND! Austin and the whole crew were amazing to work with. Never once did I feel like I needed to look over their shoulder or feel like the work was not being done correctly. Everything turned out amazing and would recommend Drain Medics to anyone who is considering! Thank you to the whole Crew at Drain Medics!

  • Review 135 (2023-09-25 - Rating: 5)

    Austin was very professional and polite, great communication. came in had our toliet fixed quickly. I highly reccommend Drain Medics

  • Review 136 (2022-12-16 - Rating: 5)

    Ryan was fantastic. Great experience at a reasonable price.

  • Review 137 (2023-10-26 - Rating: 5)

    He was very detailed. He did a perfect job.

  • Review 138 (2023-10-10 - Rating: 5)

    Fast, efficient, on time, reasonably priced. Clean and tidy too. What else is there?

  • Review 139 (2023-01-19 - Rating: 5)

    I called Drain Medics for a second opinion on a persistent drainage issue. They did a fantastic job diagnosing and then repairing the problem. They were courteous, professional, and efficient. I would highly recommend them for any plumbing drainage issues.

  • Review 140 (2022-09-07 - Rating: 5)

    Austin was quick to respond to request to cut and cap two gas lines. Rates were very reasonable. Work was quick and well done. Highly recommend.

  • Review 141 (2024-03-28 - Rating: 5)

    Very professional , reliable and prompt service.

  • Review 142 (2022-09-19 - Rating: 5)

    They arrived on time, were courteous and professional and cleaned the area when they were done. They answered all of my questions and showed me the work when it was finished. I would definitely use them again.

  • Review 143 (2020-12-11 - Rating: 5)

    I have to say I was a bit scared to call a plumber in Tucson...omg..the cost. But I hit pay dirt when a friend called Austin for me. He came to the house and did exactly what I wanted him to do...no pushing...no giving me guilt about not being able to do what he thinks I should have done. He simply did what was asked all while answering all my questions. He was informative, patient and really nice. I know I will need things done in the future and it gives me great relief to know I will be able to call Austin Sanchez and he will be there...what a joy...and no I am not a relative of his. Just a very satisfied customer...Ruth

  • Review 144 (2020-09-24 - Rating: 5)

    Austin was very dedicated and professional. Made sure to complete the job with all the right parts and didnt cut corners. Made sure the job was clean and completed to the best standards.

  • Review 145 (2020-09-30 - Rating: 5)

    No matter the size of the job, Austin with ā€˜Essential Plumbingā€™ was willing and able. Quick to respond, provide detailed communication about the work necessitated followed by professional execution.

  • Review 146 (2023-01-22 - Rating: 5)

    Austin was responsive and very professional and fair

  • Review 147 (2023-01-06 - Rating: 5)

    Super fast and friendly. Great communication.

  • Review 148 (2023-08-11 - Rating: 5)

    Excellent customer service! Highly recommend!

  • Review 149 (2022-03-26 - Rating: 5)

    Great job Iā€™m very happy

  • Review 150 (2023-01-23 - Rating: 5)

    I recommend it very professional ..

  • Review 151 (2025-01-07 - Rating: 5)

    Austin provided quick, efficient, and professional service from start to finish. Communication was excellent and he has years of genuine experience and knowledge to add to that. Prices are more than fair and service is prompt. I cannot recommend them more. It was excellent!