Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Scottsdale, Arizona

Address: 7720 E Evans Rd Ste 104C, Scottsdale, AZ 85260, United States

Phone: +1 480-428-6335

Rating: 4.8

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-16 - Rating: 5)

    We had a clog in the main waste water line on a house we just moved into. Our typical go-to plumber was unavailable. Then the water softner started to cycle and we started flooding through a shower. The tubs started to fill up with stuff. We immediately called roto rooter and they were quick to respond. Grant and Austin were both outstanding, and considering it was late on a Sunday the price was fair. I definitely feel like I got value (the alternatives would have included a hotel stay as our toilets were all incapable of being used). Clog cleared without any upselling - we will use again (but hopefully not for a similar emergency)!

  • Review 2 (2024-10-25 - Rating: 5)

    I had the misfortune of having my garbage disposal breaking. I made an appointment online and was pleased to find appointments available that day. I scheduled for the same evening. Geoff shows up right on time and was wonderful! He was super helpful and really nice. He was informative and made the whole process very smooth . I highly recommend.

  • Review 3 (2024-10-05 - Rating: 5)

    Grant was amazing! Very professional and polite. Superb customer service! Grant quickly found problem did what he could do to leave us in a safe place until can be fully resolved. Grant provided clear explanation about issues and gave reassurance that things can be fixed with reliable and quality care. Thank you! 😊

  • Review 4 (2024-11-21 - Rating: 5)

    An absolutely quick response by this company. Grant cleared our drain without a problem. He was pleasant and professional. I would highly recommend this company. Grant was the epitome of an excellent employee. Thanks Grant.

  • Review 5 (2024-12-30 - Rating: 5)

    I had a plumbing emergency so I called and a plumber was sent an hour later! Grant was so helpful and nice. Definitely pleased with the service I received!

  • Review 6 (2024-11-05 - Rating: 5)

    Grant did an amazing job. He was very friendly, professional, and knowledgeable. Would definitely recommend and will use him again.

  • Review 7 (2024-12-10 - Rating: 5)

    Grant was very quick and efficient in solving the problem that I had of a backed up shower. He was pleasant and answered the questions I had very thoroughly. Then he cleaned up and left the lace spotless.

  • Review 8 (2024-11-03 - Rating: 5)

    Grant arrived promptly and with a pleasant, efficient and professional demeanor exuded competence and resolved our immediate issue; resulting in a comprehensive and long term repair of our problem. He’s an exemplary representative of your corporation.

  • Review 9 (2024-07-15 - Rating: 5)

    Cameron was extremely professional and very transparent. He thoughtfully considered the best option to correct our blockage and executed professionally. He was meticulously clean, polite and ultimately effective. I highly recommend Roto Rooter and Cameron in particular.

  • Review 10 (2024-08-09 - Rating: 5)

    Great service on a Sunday afternoon. $200.00 for a 20 minute plugged toilet. I was happy to get it resolved in a timely manner but I thought the price was a little excessive.

  • Review 11 (2024-07-20 - Rating: 5)

    You deserve the highest praise, from diagnostics to recommendations to installation of our new toilets. Everything was done properly, clean up as promised, and on time. Roman was terrific. Well done and thank you!

  • Review 12 (2024-10-22 - Rating: 5)

    Grant was on time, clean, and tidy. He explained the problem and how he would fix it in a way that was easy to understand. Grant was very friendly and kind, and he left the area cleaner than he found it! Thank you, Grant!

  • Review 13 (2024-11-23 - Rating: 4)

    Tech ran a little late of the service window but when he did arrive he was able to quickly solve the issue. Even used a drain camera to show me the most likely location of the clog that was cleared.

  • Review 14 (2024-11-11 - Rating: 5)

    Grant was very helpful and friendly. If needed again, will definitely call him.

  • Review 15 (2024-01-12 - Rating: 5)

    Preston was amazing! They came and fixed our issue with a sink drain clog. He tested it multiple times and made sure it was good. On his final test, it wasnt unclogged yet (about 25 feet of snaking), so he spent more time to ensure the proper job was complete. We were billed upfront so I know he wasnt milking the clock. I have a tight work schedule so they came out within 5 hours of calling. $400 to clear the sink but it came with a 6 month warranty and you are paying for a job to be done correctly.

  • Review 16 (2024-02-07 - Rating: 5)

    I received several quotes for a utility line break that needed urgent replacement and selected Roto Rooter.I was pleased with their rapid response and the line was repaired in a timely fashion. The quality work, cleanup and respect of property (landscape) was exceptional.All the workers were pleasant and explained every step.Very satisfied.

  • Review 17 (2023-09-09 - Rating: 5)

    First time customer, our techs name was Jose, excellent customer service. He was professional, nice and accessed our plumbing problems. He determined the issue quickly, let us know our options and didn’t pressure us to anything. He even asked how else he could be of assistance before leaving, took his time to explain everything. if available I would recommend ask for Jose !

  • Review 18 (2024-07-01 - Rating: 5)

    I use Root-Rooter for all of my needs. They have always been courteous, pleasant, and professional. Would never consider anyone else.

  • Review 19 (2023-09-02 - Rating: 5)

    We had a massive backup at my parents home this morning. Roto Rooter was out within an hour or so and fixed the issue. They were professional, personable and extremely helpful! Jose was such a pleasure! I highly recommend 👌

  • Review 20 (2024-08-11 - Rating: 5)

    Very fast to get to the job after initial call and the technician was very professional and provided detailed information on the job and was a very efficient worker

  • Review 21 (2023-05-28 - Rating: 5)

    I was initially disappointed and angry as my service was not on time. However, once technician Josh arrived, he explained the situation that he was temporarily arranged by dispatcher…..I was relaxed and pleasant with his professional service. He made the diagnosis quickly and worked tirelessly to check the drain lines. Well done! I will definitely to ask Josh to come to my home for future plumber service when I make schedule with Roto-Rotors next time.

  • Review 22 (2024-02-12 - Rating: 5)

    I am very impressed with my appointment to have my dishwasher looked at as it would not drain. The two gentlemen went through all plumbing lines, checked everything found out it was a motor issue. Cleaned everything up and charged us nothing kudos.

  • Review 23 (2021-05-22 - Rating: 5)

    Jack did an awesome job! First he was here on time and didnt charge a service fee ,figured out the problem up front and let me know and let me decide if I wanted to move forward. He even gave me options that would benefit me and was very honest. Im glad I decided to do service with him. I would definitely recommend him and this company. They do a great job and Im pleased with them and their service!!! :)

  • Review 24 (2023-09-09 - Rating: 5)

    First time customer and happy with the service received. Our techs name was Jose he showed up timely, introduced himself and was super professional, friendly and really took his time to access the issue with our garbage disposal. My 5 year old really took to him and chatted his ear off and he engaged her in conversation lol.He was able to identified the problem and helped guide us to the next steps. He wasn’t pushy or pressured us into doing business. He even asked if there were any other plumbing issues he could help us with before finishing up. He looked at our bathroom sink removed some hair build-up and we were all good.Thank you Jose for everything! I would highly recommend roto-rooter ask for Jose!

  • Review 25 (2023-02-27 - Rating: 5)

    Josh, the service tech, was very knowledgeable, kind and explained everything what he was about to do to get the clog out of my drain pipe! This was not his first rodeo as I could tell he was very dextrous and very competent. He finished in a short time and I was very very satisfied. He couldnt have been nicer and I really appreciate your companys work!

  • Review 26 (2023-02-23 - Rating: 5)

    Roto Rooter showed up within One hour of my call and fixed the back up issue I was having with my sink. They had to snake it multiple times and were polite and thorough. They checked multiple times to make sure the sink would drain properly and really made 100% sure I was satisfied. My technicians name was Junn and he’s a credit to the company!

  • Review 27 (2024-03-06 - Rating: 4)

    A recent Kitchen drain severely clogged up. I called Toto Rooter & then were at my home in less then two hours & this was on a Saturday. The young man was very competent & we were up & running in less then 2 hours.

  • Review 28 (2023-03-28 - Rating: 5)

    I called and within the hour got a tech out to help. Other companies charge an inspection fee just to show up but they only charged after we agreed on the service and price. Junn was the tech and he was great! I would definitely choose this company again.

  • Review 29 (2024-02-08 - Rating: 5)

    I was very impressed with the service that I received from your service member. Jonathan was very polite and helpful at explaining what I needed to know in reference to the water heater and the plumbing yearly maintenance. Thank so much!

  • Review 30 (2023-10-18 - Rating: 5)

    Very happy with the work that Tony and his assistant did. I called Roto Rooter at around 2pm and my Sind and toilet were fixed within a few hours. I highly recommend.

  • Review 31 (2023-04-01 - Rating: 5)

    Juun was very thorough and determined to finding the source of our problem. I never felt he was rushing the process. He was very kind and showed concern for our issue and wasn’t leaving until he repaired what he started. When we continued having backup he called in the field supervisor, Jeff. After scoping the pipes they found the “dreaded problem”. While our repair will be costly, I felt confident they exhausted all other options before recommending a pipe replacement. Both showed compassion and I felt both were being honest. When I stated that we’d be getting a second opinion, they encouraged it. That says so much about this company’s integrity. Roto Rooter starts the repair on Monday and we feel confident in their professionalism, skill and care of our home. They aren’t the cheapest, but we feel they are the very best company to tackle our issue. Thank you Juun and Jeff.

  • Review 32 (2022-12-23 - Rating: 5)

    Terry from Roto-Rooter was absolutely outstanding in every way. Arrived on time, was courteous & respectful of my home. Explained clearly & patiently everything he was doing. Answered my questions in a clear & concise manner. The pricing was very fair for the amount of work he did in removing & reinstalling my kitchen sink, faucet & garbage disposal. Terry is the ultimate professional. I highly recommend Roto-Rooter for the quality of their plumbers, the caliber of there experience in the plumbing industry & the value received for the price of their services.

  • Review 33 (2023-03-09 - Rating: 5)

    We had a drainage blockage overnight. Called Roto rooter , they showed up promptly as promised. Took maybe 30 minutes or so all fixed no blockage plus they cleaned out affected drains of hair , fast draining like a new . Reasonable amount to pay for quick efficient emergency service . Josh was professional and explained work accomplished and recommended services we need .Thank you

  • Review 34 (2023-08-31 - Rating: 5)

    Mason was very honest with us throughout the whole process, I feel the diagnosis and solution he gave us was very no-frills. I worry about the headache of upselling, but Mason alleviated those worries and was fantastic through and through. He set an amazing example for his trainee that also participated in the call.

  • Review 35 (2023-09-16 - Rating: 5)

    Jose Tizoc was very professional and was able to unclog our sink and stop the over flow from going into the dishwasher. I would recommend Jose to anyone. He did an outstanding job and over exceeded our expectations. Thank you Jose

  • Review 36 (2023-03-12 - Rating: 5)

    Called for toilet repair (leaking wax ring) not expecting same-day availability - but a plumber was available right away. Junn was polite, kind, efficient, explained everything he needed to do for the repair plus pricing, and told us how to keep things in good working order (we have old pipes and plumbing so needed the guidance). He was done with the work and on his way within an hour of arrival. Will definitely use them again for plumbing.

  • Review 37 (2023-08-30 - Rating: 5)

    Mason was very informative and helpful. He helped me understand what I was paying for and having a clear understanding of what the problem was on our issue for our call today. Will definitely recommend them again for anyone and for our future issues.

  • Review 38 (2022-10-21 - Rating: 5)

    Was able to schedule an appointment the next day to fix a clogged drain. Operator was very helpful and confirmed everything the next day. The person who came to fix my drain got the job done in under 90 minutes and even let me know of a discount the company was offering, which saved me a bit of cash. All in all, positive experience all around!

  • Review 39 (2024-02-16 - Rating: 5)

    Prompt arrival and rapid diagnosis with their camera. Very polite and I was kept informed. management came out to meet me as well and supervised their work.

  • Review 40 (2023-09-01 - Rating: 5)

    This is the second time I have used Roto Rooter in the past week (for different issue). The first guy who came to our home last time, Anthony, was THE best plumber. This time, another plumber from Roto Rooter came out- Rich. To my relief, Rich was also really skilled and took care of our issue quickly and effectively. One time getting someone good could have been luck but getting two talented professionals has made us decide to only use Roto Rooter from now on. We are throughly impressed! THANK YOU!

  • Review 41 (2020-09-14 - Rating: 5)

    We called Roto-Rooter and they sent us Mason he was so friendly, very honest and got us taken care of so fast I was very surprised with how quick the process was done! Thank you so much for taking care of us so fast, I really appreciate you! He made sure to educate us, answered every question we had! He made us feel very comfortable and confident in calling you guys!! If we have any issues in the future (hopefully we don’t) we know who to call! Thank you so, so much!!

  • Review 42 (2024-10-12 - Rating: 5)

    Was really well spoken, did the job quick and efficient, really well done service

  • Review 43 (2024-11-09 - Rating: 5)

    Fast and professional service. Grant was exceptional.

  • Review 44 (2020-10-04 - Rating: 5)

    The best experience ever had with the plumbing service. Mauricio came out and was kind and worked with me. Tommy came in the middle of the night to make sure we were OK. I will truly appreciate that. They were very fair and reasonable, and if you are even considering a plumbing service do not hesitate to call this group rotor rooter in Phoenix!

  • Review 45 (2023-03-12 - Rating: 5)

    A simple DIY attempt to replace my corroded outdoor spigot turned into a complete debacle without water all weekend. Another company quoted me an outrageous price claiming they needed to replace the entire outdoor system. I knew that was BS. I should have called Roto-Rooter in the first place. Our service representative,Junn, was upfront with the cost and knew exactly what was needed without tacking on unnecessary repairs. He gave me a tutorial during the repair, walking me through step-by-step. Personable, professional, and honest. Now, I can turn my water back on and finally take a shower! My family and neighbors thank you!

  • Review 46 (2020-06-05 - Rating: 5)

    I had clogged sinks, kitchen and bathroom. Valentine arrived within an hour of my call and was so good about explaining the process, the different options to fix it and even showed me how the pipes ran through the rooms in the house. He was very knowledgeable and thorough. The best part? The speed with which he responded because all plumbing problems happen on a Friday for some reason. Really nice guy, if I need to call again some day I hope they send him.

  • Review 47 (2020-10-01 - Rating: 5)

    Mason came out within an hour of my service call. Walked me through step by step what went wrong and what my total costs would be. Worked out a great price as I had a similar issue before. Mason was nice and professional and would definitely call him and the Roto Rooter team anytime.

  • Review 48 (2024-02-14 - Rating: 5)

    Called and in less than one hour I had a team come and check my water heater and it was fixed. Explained everything and very professional. Great customer service. Thank you

  • Review 49 (2023-03-19 - Rating: 5)

    Had an emergency and they sent Andrea out right away- saved the day!! Excellent service, Andrea was incredibly informative with her suggestions for service to avoid further issues. VERY sweet girl. Thank you so much for saving the day!!! Highly recommend! Thank you!!

  • Review 50 (2023-03-05 - Rating: 5)

    Toilet and tub backed up overnight. I called Roto Rooter and they were here first thing in the morning. Technician was helpful, friendly, knowledgeable, polite, and professional. I was very happy with the service.

  • Review 51 (2024-11-19 - Rating: 5)

    Grant was amazing. There is no one better!

  • Review 52 (2019-11-21 - Rating: 5)

    We used Roto Rooter and they were exceptional. From the dispatch to the guys that came out, they handled everything professionally. We had Dwane out today and Seth yesterday. They were quick and courteous, helpful and knowledgeable. This made us happy with our decision to use their service. Thanks guys!

  • Review 53 (2023-06-10 - Rating: 5)

    Our plumber Terance G. arrived at the promised time, determined which of our two projects he would tackle 1st.He took care of the shower faucet leak with a new cartridge, then proceeded to deal with a faucet install that had its difficulties due to corroded and rusty old connection lines. Terrance overcame the challenge and fixed what I probably would have taken forever to do myself, or probably just broke something.Terance G at Roto Rooter is a true asset his company.Keep up the good workMarty B

  • Review 54 (2020-09-11 - Rating: 5)

    Best service ever! Woke up to clogged toilet backing up into my sink, with the shower in another room not draining, AND we are on septic! Roto Rooter had someone out within an hour. That someone was Lorenzo. Lorenzo was the most polite, personable, knowledgeable, hardworking and determined young man I have encountered in a long time. The job turned out to be difficult and time consuming but Lorenzo was so professional! His work, communication and clean up left nothing to be desired. He is truly an asset to the company. Good job on hiring employees like Lorenzo!!! 5+ stars!

  • Review 55 (2021-09-10 - Rating: 5)

    I was very impressed with Roto-rooter, first time using them and will definitely call again I if run into any other issues. Our tech Mason was friendly, knowledgeable, and took the time to go over everything in detail. I wouldnt hesitate to recommend Roto-rooter to anyone that finds themselves in need of plumbing repair.

  • Review 56 (2021-01-28 - Rating: 5)

    Choosing Roto-Rooter was the best choice we could’ve made. This was our first experience ever with a sewer backup ... what a nightmare !! Jason, our service technician, was such a pleasure to work with. He explained and showed where the problem was, how he proposed to rectify the situation, and what we could do to help maintain our property sewer line. All was fixed in about 3 hours. Also, a thank you to the office staff for getting us a same day appointment ! This I know for sure ... we will always call Roto-Rooter for future plumbing needs.

  • Review 57 (2020-06-12 - Rating: 5)

    My technician was absolutely professional and courteous. He clearly explained all my options and provided an estimation on time of completion. He by far exceeded my expectations and finished the job well ahead of time. The job is above satisfaction! Valentine Hernandez did an exceptional job. Thank you!

  • Review 58 (2020-09-27 - Rating: 5)

    Tony was very personable. He helped me with all me needs and was very helpful with walking me through the process. He finished in a timely manner and made sure to clean up any debris. I would definitely recommend this company to a friend.

  • Review 59 (2024-09-19 - Rating: 5)

    Grant was very professional and efficient. He came out quickly which we really appreciated.Thank you so much Grant.

  • Review 60 (2020-09-23 - Rating: 5)

    Troy was a true professional and an absolute pleasure to work with. Worked quickly and thoroughly, and took time to answer questions and explain each step he needed to do. Plus my shower has stopped dripping. Roto is lucky to have him!

  • Review 61 (2020-06-07 - Rating: 5)

    We had hired another service that made the problem worse and then they said it would be a costly repair. So, we got a second opinion. The Technician that came out from Roto Rooter was extremely professional and nice. It turned out to be a problem that could be repaired by simple snaking. He fixed the problem right away! If we need plumbing services again, we will be using them again. Thank you!

  • Review 62 (2024-12-07 - Rating: 5)

    Grant was absolutely amazing and beyond helpful

  • Review 63 (2020-09-17 - Rating: 5)

    Mason came out on time to our appointment with mask gloves and tons of knowledge about our plumbing issue. He quickly cleared our blockage and even inspected his work with a camera. We will call back in the future for preventative maintenance.

  • Review 64 (2021-06-14 - Rating: 5)

    I was very impressed with Roto Rooter! We needed a quick response for our vacation rental and they fixed the problem promptly! James was so helpful, was an excellent communicator and easy to work with!

  • Review 65 (2020-10-05 - Rating: 5)

    Roto Rooter came out last minute when I had a kitchen sink drain clog late on a Sunday evening. They got everything fixed quickly and charged me a very fair price. Highly recommend.

  • Review 66 (2020-09-08 - Rating: 5)

    Called Roto-Rooter this morning and had a super friendly and knowledgeable technician (Randy) at my house fixing the issue within two hours. Quick, easy and painless. Plumbing issue resolved.

  • Review 67 (2020-09-15 - Rating: 5)

    We had Lorenzo scope the sewer line looking for any problems. He went above and behind with his customer service. I highly recommend Lorenzo for your plumbing job. He spent extra time delivering all the service we asked for.

  • Review 68 (2022-10-19 - Rating: 5)

    I thought Joshua was kind patient, great customer service, he worked out the coupons and Even hooked up the washer. By the way I figured out the washer works and turns on. Its working. We will always use roto rooter. Send coupons!

  • Review 69 (2020-09-28 - Rating: 5)

    I had Rotor-Rooter come out and unclog a drain. They were very responsive and quickly took care of the issue. They showed up within an hour and quoted me prices all along the way.

  • Review 70 (2023-09-01 - Rating: 5)

    Jose (1350) was amazing and professional. Arrived quickly and solved our problem so we can use our new fridge.

  • Review 71 (2021-12-11 - Rating: 5)

    I ended up having Hailey from Roto-Rooter come out and evaluate a leak that was in my shower. Previous company that came out tried to quote me $1,500 to fix the pipes. Hailey realized that it was just the caulking around my tub that was causing the leak. She ended up saving me so much money and time. Very professional, very nice and very honest. If I ever have an actual problem with my plumbing again I will definitely be calling Roto-Rooter out. This company earned my respect and trust.

  • Review 72 (2022-01-07 - Rating: 5)

    My wife had to call in an emergency for her parents house and the tech ( Robert) showed up within 30 minutes and was awesome. He got the main sewer pipe unclogged and was very professional. This was our first time using any type of service like that and I wouldn’t hesitate to call them again in the future.

  • Review 73 (2022-01-21 - Rating: 4)

    Appointment was delayed, but scheduler called to let me know, and called again when repair man was on the way. He asked about the problem and then inspected the drain. He explained what he needed to do and gave me an estimate. He worked quickly, was polite, and cleaned up before he left. 5 star for repair man. 4 star for cost.

  • Review 74 (2019-11-24 - Rating: 5)

    Steve was great. He fixed the problem promptly, explained everything thoroughly, and left the area cleaner than it was when he got here. We also appreciated the communication ahead of time to let us know when we could expect him to arrive, and the fact that he got here early was an extra bonus.

  • Review 75 (2023-12-22 - Rating: 5)

    Mason did an excellent job. Cleared line, other company said had to be dug up and repaired. Hats off to Mason.

  • Review 76 (2020-09-22 - Rating: 5)

    Mason was on-time and efficient. He fixed our master tub draining into our shower issue in no time!! Highly recommend this service, and if you can request Mason, do it!

  • Review 77 (2020-09-25 - Rating: 5)

    Valentine was great. Very informative and professional. No charge for his visit, which is a plus. He gets that people don’t have money to just throw around. Very appreciative of his visit.

  • Review 78 (2022-10-07 - Rating: 5)

    Agent was extremely knowledgeable and he had great people skills. The agent fixed the problem quick and gave me tips on how to never be put back in the same situation

  • Review 79 (2019-11-29 - Rating: 5)

    Seth came right out late on Thanksgiving and was extremely thorough to clean out the sewer line going into the home and then out to the street. He also stayed to answer several additional plumbing questions I had. I was very impressed with Seth and will definitely use them in the future for all my plumbing needs.

  • Review 80 (2022-02-06 - Rating: 4)

    Sewer backed up on Sunday. Called Roto-Rooter & they were here within several hours.Was told by the Roto-Rooter employee doing the work that INCLUDED with my service, my sewer would be scoped with a camera the NEXT day...a week later no one has shown up or called. 😞

  • Review 81 (2023-08-18 - Rating: 5)

    He was fast, efficient and super friendly. Even when it was last minute he was here within an hour. I’ll definitely use them again

  • Review 82 (2020-09-27 - Rating: 5)

    I had Lorenzo who was my service guy and he was very professional timely and resolved my issue quickly. This is a 5 star person and a 5 star company.Thanks to the professional Lorenzo at Roter Rooter

  • Review 83 (2023-10-07 - Rating: 5)

    ROMEN was great explained everything made it very easy good experience they got right on it within a couple hours of calling for an appointment

  • Review 84 (2022-01-08 - Rating: 5)

    Robert cleared our washer drain and was very knowledgeable and fully explained procedure. He wore a mask/gloves and was quite professional.

  • Review 85 (2023-10-24 - Rating: 5)

    Anthony was amazing!!! Didn’t just fix part of our problem but showed where it needed more help and who to call! Thank you again!!!

  • Review 86 (2020-10-03 - Rating: 5)

    Tech was very friendly and very fast. Had main drain clean and working in no time. Will use no other company but roto rooter. Excellent job

  • Review 87 (2024-02-08 - Rating: 5)

    Great service, great workers. Quick, efficient, friendly, clean. Would recommend and hire again if needed.

  • Review 88 (2020-09-24 - Rating: 5)

    Mason saved the day! Nice guy, great customer service and Next time we need Roter Rooter we will ask for Mason! He did a great job!👍

  • Review 89 (2021-12-19 - Rating: 5)

    We had an ongoing saga with our kitchen sink with a drain blockage 75 down the line. Douglas solved it in 45 minutes-- very courteous, professional, and effective.

  • Review 90 (2024-01-30 - Rating: 5)

    The guys were AWESOME! They did OUTSTANDING work!!! Would recommend Roto Rooter anytime!!

  • Review 91 (2020-09-17 - Rating: 5)

    Lorenzo was very friendly and professional. He explained this issue and promptly fixed. We would definitely work with him again.

  • Review 92 (2019-11-28 - Rating: 5)

    I was very impressed with the service today being that it is thanksgiving. Just wanted to thank plumber Seth for taking the time to explain the issue and ways to remedy this problem from reoccurring. Very knowledgeable and skilled plumber highly recommended him.

  • Review 93 (2022-10-11 - Rating: 4)

    Service was on time and plumber was awesome. Prices quoted over the phone was very misleading and incorrect. I asked specific questions and was told a price. Cost was close to 5x what I was told when they got here.

  • Review 94 (2023-02-17 - Rating: 5)

    Fast, knowledgable, friendly service. The technician came, assessed the situation, and had it resolved in under an hour. Thank you Junn thank you Roto-Rooter

  • Review 95 (2020-09-12 - Rating: 5)

    This was a follow-up service call. They repaired a leak that caused a smell in my home. They did a great job. Thank you Jason and Tommy. Nice work.

  • Review 96 (2023-04-25 - Rating: 5)

    Used a magnet to get a pair of clippers out of drain Mason was my hero that day. He needs a premonition and a raise in my opinion sincerely Robert Bancroft 🙏

  • Review 97 (2023-10-17 - Rating: 5)

    Anthony was so transparent. Such an amazing person. Jeff was amazing too. Thank you!

  • Review 98 (2021-02-07 - Rating: 5)

    We used Roto Rotters today to clear several floor drains at restaurants, tech Andrew did a great job, very professional and explain what he did to clear drains, I will recomend homeowners and commercial bussiness to trust Roto Rotters

  • Review 99 (2020-09-14 - Rating: 5)

    Valentine was extremely professional very knowledgeable courteous and was of great assistance I am looking forward to using Roto-Rooter again.

  • Review 100 (2020-06-04 - Rating: 5)

    Gage was my technician. He was prepared for current COVID safety requirements. Took care of the clogged bathroom sink in short time on a Sunday. Good company.

  • Review 101 (2020-09-16 - Rating: 5)

    Mason did a excellent job at explaining to us the options we had on our sewer repair, along with explaining different enzyme options to reduce buildup.

  • Review 102 (2020-10-02 - Rating: 5)

    Mason was out Tech. Solid guy. Very professional. Very informative. Made me feel well taken care of. Would recommend to anyone.

  • Review 103 (2023-03-31 - Rating: 5)

    My service tech Andrea was great! Showed up on time and had my toilet leak fixed very quickly!

  • Review 104 (2023-08-19 - Rating: 5)

    Mason and Diego researched our unusual issue and said, oops! Looks like the city might have allowed an inappropriate connection. Wow. Anyway right now draining well.

  • Review 105 (2020-06-10 - Rating: 5)

    The technician clearly explained the issues and potential options. The work was completed in a timely manner and the area cleaned. I would recommend them. Probably on the expensive side but the work is guaranteed, so ease of mind in case problems reoccur.

  • Review 106 (2019-11-10 - Rating: 5)

    Tech showed up in about 40 minutes after the call was placed. Took care of the issue and cleaned up after. I was satisfied that the problem was addressed properly and efficiently.

  • Review 107 (2020-09-15 - Rating: 5)

    Fast, efficient, professional. Steven was there within 1.5 hours and fixed the issue so the house could close. Circulator pump malfunctioning. He removed it.

  • Review 108 (2023-03-18 - Rating: 5)

    Really appreciate Andrea showing up so late to snake my mom’s kitchen sink. Very professional, efficient, and knowledgeable!

  • Review 109 (2023-03-10 - Rating: 5)

    Josh was very professional and very knowledgeable and was able to quickly remedy our sink clog problem.Thank you again!

  • Review 110 (2024-02-05 - Rating: 5)

    Plumbers went above and beyond to fix issue with my outdoor plumbing problems. Excellent service!

  • Review 111 (2020-09-15 - Rating: 5)

    Lorenzo was very professional. He scoped the line and got us answers about the sewer lines. Definately would call and use this service again.

  • Review 112 (2024-10-16 - Rating: 5)

    Great job and Grant was super!!!!

  • Review 113 (2020-09-20 - Rating: 5)

    Lorenzo was quick efficient and did a wonderdull job on very short notice. Will most definitely call if we ever need plumbing services again!

  • Review 114 (2020-09-16 - Rating: 5)

    As always, I’m very pleased with their service. Troy came out within 2 hours of my call and fixed everything to perfection.

  • Review 115 (2020-09-26 - Rating: 5)

    Ordered rotorooter drain maintenance gallon and tech was here on time (actually early) and explained new formula and method of use. Extremely pleased with service

  • Review 116 (2020-09-27 - Rating: 5)

    Lorenzo was amazing! So considerate of my family, he explained all of his services and was very professional

  • Review 117 (2023-09-26 - Rating: 5)

    Mason was awesome!Great experience to work with ROTO ROOTER!

  • Review 118 (2020-09-20 - Rating: 5)

    Lorenzo was extremely helpful and went above and beyond to get the drain unclogged. Very professional and would use them again in a heartbeat!

  • Review 119 (2023-06-11 - Rating: 5)

    Called in for repair. They showed up within 30 minutes and fixed all my issues. Definitely recommend

  • Review 120 (2020-06-16 - Rating: 4)

    Valentine Hernandez was excellent in explaining everything. He is a pleasant man who knows his craft well and knows how to relate well with people.

  • Review 121 (2023-12-04 - Rating: 4)

    They were quick to respond to our overflow problem and moved quickly to remedy the problems with the right equipment and manpower as needed.

  • Review 122 (2020-10-01 - Rating: 5)

    Incredibly efficient and great communication. Chap who came very lovely, helpful and polite. Definitely feel this is a great and trustworthy company

  • Review 123 (2020-09-16 - Rating: 5)

    Excellent service. Valentine and JR were very helpful and they did a very thorough job- much appreciated. Very professional!

  • Review 124 (2020-09-14 - Rating: 5)

    We’ve used Mason at our business for the last 6 years. He is always on time and very professional.

  • Review 125 (2024-11-16 - Rating: 5)

    Timely and efficient

  • Review 126 (2022-08-15 - Rating: 4)

    Very competent for resolving most of my plumbing issues over the years, but for any complex sewer issues, I recommend hiring a specialist

  • Review 127 (2023-11-04 - Rating: 4)

    SERVICE WAS GREAT THE PRICE OF $500 TO CLEAN A DRAIN WAS ASTRONOMICAL.

  • Review 128 (2020-09-15 - Rating: 5)

    Came out to our house late into the night to fix an issue. They were professional and fast. I will use them again in the future

  • Review 129 (2020-09-15 - Rating: 5)

    Our technician was very kind and knowledgeable! He was on time and professional! We appreciated his help! Thank you.

  • Review 130 (2020-09-16 - Rating: 5)

    My technician Troy was completely professional and friendly besides doing a quick and great job the repair.

  • Review 131 (2020-09-24 - Rating: 5)

    Valentine was very professional and got the job done quick and the quality of work shows.

  • Review 132 (2020-10-04 - Rating: 5)

    Mason was so professional and did great service. It has always been great to work with you company.

  • Review 133 (2023-07-24 - Rating: 5)

    The guys were great...prompt attentive and professional...excellent experience...and dont forget Luis!!!!

  • Review 134 (2020-10-02 - Rating: 5)

    Steve the technician that assisted me was so helpful and professional. Very kind and knowledgeable. Would totally ask for him again.

  • Review 135 (2023-08-22 - Rating: 5)

    James and Justin were both very professional and responsive. Very helpful!

  • Review 136 (2020-09-11 - Rating: 5)

    Wish I didn’t need their services, but Valentine and Chris were timely and totally professional.

  • Review 137 (2021-10-11 - Rating: 5)

    Keith did an amazing job. Professional and courteous. Highly recommend

  • Review 138 (2020-09-14 - Rating: 5)

    Lorenzo was very polite, proffesional, and courteous. Will ask for him by name from now on

  • Review 139 (2020-09-17 - Rating: 5)

    Valentine was great! He set the proper expectations right off the bat and went beyond expectations.

  • Review 140 (2023-06-19 - Rating: 5)

    I had a clog toilet and the tech fixed it with no issue. Thank you Roto-Rooter!

  • Review 141 (2021-02-05 - Rating: 5)

    Andre was an absolute pro! He explained everything he was doing, and why he was doing it, plus gave us pointers on how to prevent the problem in the future.

  • Review 142 (2020-06-05 - Rating: 5)

    Maurice was a great representative of your business. Will always recommend rotor rooter.

  • Review 143 (2023-11-04 - Rating: 5)

    The technician was awesome!! Fixed a major problem in 45 minutes!!

  • Review 144 (2020-09-28 - Rating: 5)

    I was very happy with the service. I was informe to d of the cost up front. Job done efficiently with very little mess.

  • Review 145 (2021-12-19 - Rating: 5)

    DOUGLAS WAS VERY PROFESSIONAL AND COURTEOUS. HE HELPED RESOLVE OUR PROBLEM IN A TIMELY FASHION. I WOULD DEFINITELY REQUEST HIM TO COME BACK OUT IF EVER NEEDED.

  • Review 146 (2023-08-31 - Rating: 5)

    Mason and Frank came out and found our root problem estimate and the works for the repair

  • Review 147 (2020-09-26 - Rating: 5)

    Lorenzo was very professional good attitude did good job very happy with his performance

  • Review 148 (2020-09-29 - Rating: 5)

    Mason was an amazing person. Very personal and amiable. Fixed the problem quickly.

  • Review 149 (2021-05-26 - Rating: 5)

    Very knowledgeable and competent to locate blockages in pipes, using a camera — and unclogging them.

  • Review 150 (2023-08-27 - Rating: 5)

    Jose T was our plumber and he was unbelievably excellent. I marked all the boxes.,Excellent quality and value. He was responsive and professional. He was diligent and worked hard to get the job done. When he completed his work, he cleaned the area better than he found it. You have an outstanding employee who is a great representative for your company. So much so that we will call Roto Rooter only for our plumbing issues….as long as we can have Jose as our professional. Thank you

  • Review 151 (2023-06-20 - Rating: 5)

    Mason is always great.. Very professional and courteous.

  • Review 152 (2023-08-24 - Rating: 5)

    Mason and Frank were AWESOME!! Thank you sooo much!!!

  • Review 153 (2020-09-25 - Rating: 5)

    Pleasant, kind, efficient, helpful, timely, a pleasant experience fir completion of a job that would’ve been difficult for me.

  • Review 154 (2020-09-26 - Rating: 5)

    My Repair people were wonderful and very pleasant. They took excellent service

  • Review 155 (2020-09-15 - Rating: 5)

    Mason was very knowledgeable and quick to respond. Would definitely recommend him.

  • Review 156 (2020-09-12 - Rating: 5)

    The gentlemen was very professional and pleasant to talk to he was very knowledgeable of the service he was providing.

  • Review 157 (2024-03-01 - Rating: 5)

    I appreciate the integrity of the technicians. My issue was loose screws and they did not charge me. I will always do business with this company.

  • Review 158 (2020-09-28 - Rating: 5)

    Very well done. Job was explained to me and done efficiently. I would recommend Lorenzo

  • Review 159 (2020-09-15 - Rating: 5)

    We received great service from Mason today on our drain work!

  • Review 160 (2023-03-17 - Rating: 5)

    The pipes main pipes were stuck. Something was there. The water was not going through and she did a good job and fix it. She put the sneak in there.

  • Review 161 (2020-09-16 - Rating: 5)

    Very professional and honest. Was able to clear the pipe without any major work.

  • Review 162 (2023-10-26 - Rating: 5)

    Had a leaking tub. WW2 era house.They arrived early, were able to assess and diagnose what other plumbers could not, and had it fixed for me in a short visit.Well definitely call again.

  • Review 163 (2020-10-01 - Rating: 5)

    Had stubborn toilet clog which I couldn’t clear and turned out to be roots. Andre came out Same day and cleared the clog on the spot

  • Review 164 (2020-09-19 - Rating: 5)

    Roto rooter was great today very professional fast service and reasonable prices

  • Review 165 (2022-01-14 - Rating: 5)

    Quick and efficient. Did a good job of estimating cost and hitting that number (no hidden costs).

  • Review 166 (2023-09-16 - Rating: 5)

    The young kid that came out was awesome he was new at his job but he was very determined to figure out how to fix the problem Even when he got something wasnt too sure instead of giving up he did what a young man caught his mentor and ask for suggestions of what he thinks the problem could be and how to fix it once he made a cup of calls he got it done with really quick something that we both would never figured out on her own so thank God theres some experience that he could call and did not have a hesitation to do I know a lot of people have eagle and pride so sometimes they do not do things like that reach out to other people for help but Im glad he was patient took his time and then use his resources to get the problem done I would definitely use this company in this young man again Great job five stars for sure!

  • Review 167 (2023-08-01 - Rating: 5)

    We had a floor drain clog at our shop and needed service right away. Roto-Rooter Showed up quickly and two nice gentlemen Luis and Joe went right to work. They ended up snaking the drain to remove the clog. Joe really worked that snake back and forth until that clog finally gave up and accepted it fate. The whole process was straight forward, and if we ever need them again there just a quick phone call away.

  • Review 168 (2023-05-01 - Rating: 5)

    Josh was fantastic. Found the issue and solved it quickly

  • Review 169 (2020-09-11 - Rating: 5)

    Valentine H provided great and fast service will highly recommend.

  • Review 170 (2023-05-10 - Rating: 5)

    Came within a couple hours and did a great job!

  • Review 171 (2023-02-18 - Rating: 5)

    Junn was professional and cleared the drain and took cate of the problem

  • Review 172 (2020-09-14 - Rating: 5)

    Mason was very helpful! I would use this business again for sure!

  • Review 173 (2020-09-26 - Rating: 5)

    Tech was very nice and helped alot highly recommend Mauricio was very helpful

  • Review 174 (2023-08-18 - Rating: 5)

    Mason and Diego came out and cleaned my laundry drain in our apartment. Diego was fast and efficient with the little machine and Mason directed all the traffic with the home owner and myself. We will call Roto Rooter if we ever have any problems again!

  • Review 175 (2023-09-10 - Rating: 5)

    José was our technician. He was well spoken. Took the time to let us know what was going on each step of the way. He wanted to make sure our problem was rectified. He cared. His manners were impeccable. Roto-Rooter is lucky to have him working for them. We would definitely ask for him in the future. Its not easy dealing with a large payout to get plumbing fixed, a lot of plumbers weve dealt with before are crass, rude, uncaring, look at you as the job. José was none of those things and looked at us as humans. Thanks so much.

  • Review 176 (2023-09-02 - Rating: 5)

    Diego did a thorough job, was professional, helpful and got the job done. Will recommend to neighbors, friends and family.

  • Review 177 (2023-06-12 - Rating: 5)

    Mason and Richie came out very quickly and gave me a very great deal on what I needed. Would highly recommend!

  • Review 178 (2023-06-30 - Rating: 5)

    Great job. Very clean and knowledgeable

  • Review 179 (2023-05-03 - Rating: 5)

    Josh was great, super knowledgeable. Knew exactly what to do and got the problem fixed super fast and cleaned up after himself. Highly recommend his services.

  • Review 180 (2020-10-03 - Rating: 5)

    Lorenzo Performed professional service and was very courteous thank you

  • Review 181 (2020-09-24 - Rating: 5)

    Great service by Mason from Roto-Rooter. Very informative.

  • Review 182 (2024-03-01 - Rating: 5)

    Came promptly and did the job.

  • Review 183 (2023-06-13 - Rating: 5)

    Mason and Richie were awsome !

  • Review 184 (2023-08-28 - Rating: 5)

    Mason and Frank cleared my sewer line and did a great job!! KUDOS!!

  • Review 185 (2020-09-15 - Rating: 5)

    It was very good and I really likes the customer service

  • Review 186 (2020-09-14 - Rating: 5)

    Mason was really professional! Got all fixed up!

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