Simple Service Plumbing, Heating & Air
Located in San antonio, Texas
Address: 11503 Jones Maltsberger Rd Suite 1139, San Antonio, TX 78216, United States
Phone: +1 210-953-7362
Rating: 4.9
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Gas installation service
- Gasfitter
- Hot water system supplier
- HVAC contractor
- Repair service
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-28 - Rating: 5)
AJ, Jeremy,and T2 really did an excellent job. They were very knowledgeable of their work. They were also very professional and personable. We were very glad that we called them for their service. -
Review 2 (2024-11-19 - Rating: 5)
Aj mares and his partner came to help with locating a leak in the house and they were more than helpful! They were so considered and patient and literally answered every single question! They provided the best service one could ask for! They were very informed and honestly went above and beyond! I recommend those two to anybody!They gave us some great prices and solved the problem to the solution quickly!I want to thank these again for being the best! We called and they showed up the same day! -
Review 3 (2024-11-23 - Rating: 5)
AJ, Jeremy and his partner did an excellent job in fixing our plumbing issues. They took time in explaining things to be done and the repair process was executed perfectly. They were knowledgeable and professional. I highly recommend their service. Excellent customer service and their receptionist was phenomenal! -
Review 4 (2025-01-04 - Rating: 5)
Aj is very kind and very respectful to his clients as well as their homes. He was great at explaining the urgency of the mandatory things as well as letting know the things that can wait for a bit. I would highly recommend him to family and friends. I will request him when I call to get to have more work done. -
Review 5 (2024-10-10 - Rating: 5)
I called needing a leak check done due to a high water bill and spoke to Ms Ansley who was very knowledgeable and able to send a tech out within a couple hours. Jeremy and Mike were the techs that came out and their professionalism and knowledge was exceptional. They explained everything perfectly and made sure that we were well informed of their findings and explained everything amazingly well. I cant say enough about their level of experience and concern for our needs. Their pricing was great and I highly recommend Simple Service for all your plumbing needs. -
Review 6 (2024-06-14 - Rating: 5)
I cant tell you enough positive things about Adrien and Simple Service. They truly made it a low stress process. We had a leaky drain pipe under the bathroom sink. He was able to come out within a couple hours and tightened up the hose for me. We really appreciated Adriens honesty and fairness in his recommendation and pricing and would therefore highly recommend him. Its refreshing to know there are honest people and companies. We own a couple rental properties in San Antonio and will definitely call him the next time we need service. Thank you again!! -
Review 7 (2024-10-11 - Rating: 5)
I was in dire need of help on a late Friday evening when my water heater began leaking. We called Simple Service, and they were AMAZING! Their customer service was exceptional, starting with the receptionist and ending with the plumbers, AJ and his brother T2. I cannot overstate how happy we were to have called them that night. They stayed late, completed the job, and had us up and running that night. Highly recommended for anyone seeking knowledgeable and professional service. They have a repeat customer here. -Steve Z. -
Review 8 (2024-11-14 - Rating: 5)
Excellent customer service from the time my phone call was answered until service was complete. My plumbing technician AJ was prompt, polite, personable and knowledgeable. He did not leave until the job was done to both of our standards and he explained everything he did and why. This is definitely my go-to plumbing service! -
Review 9 (2024-06-20 - Rating: 5)
Jerel, AJ, and Adrian were amazing, friendly, and knowledgeable. They were quick and responsive to install our smart water shut-off, whole house water filter, and softener. The completed job was very professional and functional. Highly recommend Simple Service Plumbing and this team for any of your needs. -
Review 10 (2024-10-01 - Rating: 5)
I had my service done today by AJ & Jeremy, they went above and beyond to explain what was wrong with my drains and how better maintenance them. They were very knowledgeable of their work. It was a pleasure having them in our home, they cleaned up after themselves when they were done even after telling them I didnāt mind doing it, they were so kind I would 100% recommend them to anyone needing plumbing work in the future! -
Review 11 (2024-09-01 - Rating: 5)
I absolutely cant say how wonderful this company and the staff are! Thanks to their expertise, Tristan and Jerel, were able to identify an issue with my water heater and get it replaced promptly with ease! Ainsley was phenomenal in ensuring that everything ran smoothly and was consistently checking in with me! I was so pleased with their service we used them for my moms house as well! Definitely my go to from here on out and I highly recommend them! -
Review 12 (2024-10-25 - Rating: 5)
Simple Service absolutely saved the day! Jerel and Tristan came out for same-day service, thoroughly explained their inspection, findings and plan of action. They provided me with options to best fit my budget, and got straight to work. They also had to tag team, having AJ and T2 come out later in the evening to complete the process, while ensuring it wouldnt be an inconvenience. The entire team was absolutely professional and so friendly, keeping me updated through the entire process. I cant thank yall enough!!! -
Review 13 (2024-09-07 - Rating: 5)
Jeremy came out to take a look at our whole house drain issue. He was professional, courteous and completely transparent. He investigated our situation thoroughly and gave us many options to consider. He resolved our issue within our budget and was able to provide us advice and recommendation for follow-up investigation. We were completely satisfied with our experience and would highly recommend. -
Review 14 (2024-11-14 - Rating: 5)
AJ went above and beyond! He provided the greatest service with a smile on his face. He helped us out with more than we asked to make sure that everything was taken care of! Best service weāve ever had. We feel very at ease after everything that he did for us! 100% recommend this company and AJ! -
Review 15 (2024-10-26 - Rating: 5)
Very happy with my service with Jeremy today! Future irrigation pipe broke while my son was mowing. They were able to squeeze me in and Jeremy took care of it pronto before I leave on vacation tomorrow! Very grateful! -
Review 16 (2024-08-23 - Rating: 5)
AJ at Simple Service was amazing! We thought all we needed was to get the shower faucets replaced, but it ended up being so much more. He was so kind and walked us through the process and stayed until all services were repaired and restored! So nice and got the job done to perfection! The dispatch staff was also so very kind and kept us informed! Thank you guys! -
Review 17 (2024-08-04 - Rating: 5)
Had a leak on a Sunday. AJ and Tristan came promptly during the time window we were given for service and completed the job in a timely manner. Did great work. Very professional and left no mess behind. 100% will be using them in the future and recommending them to neighbors should the need arise. -
Review 18 (2024-08-27 - Rating: 5)
Recently we had a 20+ year water heater start leaking, and quickly escalated to a water loss emergency. We noticed the leak on a Tuesday, by Sunday Simple Service replaced it. I was relieved and impressed to find a plumbing service open on Sundays. A. J. was our service technician, he was very knowledgeable and understood the financial burden families face in unexpectedly dire circumstances. He and the owners worked out an agreement giving us a new , reliable unit without having to finance. We are grateful, I earnestly want the rest of the San Antonio area to be aware of this company for all plumbing service and needs. -
Review 19 (2024-08-12 - Rating: 5)
If I could give this company & AJ, a 100, I would. They came by last minute to help Ms out when I was at my wits end. They tried their level best to locate my leak & when they couldnt, they left me in a much better position. He educated me on what I would need to do until the repair could happen. He turned off everything that could be causing the problem & all for a very fair price. I wont post the actual price, but lets just say it wasnt even $50.00 & again this is service on a SUNDAY last minute. THAT should speak volumes. Some of the more well known companies were talking well over $200.00, so do what you will with that.I wanted to send a BIG thank you!!! They helped me carry my water inside, didnt judge my extra messy home (long story) & I just cannot suggest them enough. 10/10 HIGHLY RECOMMEND. They gentlemen I dealt with were honest, VERY hard working & kind. I could not ask for a better experience in a terribly frustrating situation. -
Review 20 (2024-10-08 - Rating: 5)
I recently had the pleasure of getting my water pressure resolved by AJ Mares from Simple Service Plumbing, Heating & Air and I couldnāt be more satisfied. AJ was incredibly professional and knowledgeable about every aspect of the job. He explained everything in detail and made sure I understood the process before getting started. The work was done quickly, efficiently, and with great attention to detail.What really stood out was AJās commitment to providing exceptional customer service. He went above and beyond to ensure the job was done right and that I was happy with the results. If youāre looking for a reliable and honest plumbing service, I highly recommend Simple Service Plumbing Heating & Air and AJ Mares. You wonāt be disappointed! -
Review 21 (2024-10-30 - Rating: 5)
Iāve had bad experiences with those big names in townā¦so after reading some real reviews, I called Simple Service on a Wednesday evening desperate for hot water since our water heater seemed to not be working. AJ came the very next day and did a thorough diagnostic and even involved me in the process where I was curious. I was shown how our heating elements were not only unrecognizably corroded but had exploded inside the system and they were not able to be removed. Not only were we educated on the issue but also with the solutions provided. We were given detailed solutions with payment plans and warranty options.Because of the fabulous service and attention we were provided we were even open to discussing adding a water softener/conditioning system to our home. AJ became a friend in the 2 days we had him in our home and we are so glad we had a knowledgeable,honest and friendly repairman who didnāt pressure us or make us feel like we had only one option. When I look at reviews I try to find the ones that are honest and true and I hope if you need any help in your home you call the guys at Simple Service! Not even 24 hours later we have not only hot water, but better water with our softener/conditioning system.AJ also came by a few days later to help us assess our sink disposal that has been dead for months. He found the issue and rejuvenated it and itās back to working like new! Always a good day when you donāt need to buy a new appliance.Thankyou!!! -
Review 22 (2024-11-20 - Rating: 5)
I would recommend this company highly to everyone especially plumbers A.J went above beyond to meet my expectations and complete the job that I needed. He is very professional, kind, costumer friendly as well as completed everything quickly with decent price for quality work. Thank you very much A.J! -
Review 23 (2024-09-15 - Rating: 5)
Jerel and Tristan showed up on time, they were very professional and very knowledgeable, fixed my clogged toilet. I would definitely use Simple Service again and recommend them to families and friends. -
Review 24 (2024-09-04 - Rating: 5)
Prompt excellent service. It took two trips but I now have a working faucet that was previously installed incorrectly. Ill be using them from now on. Technician AJ Mares was thorough and explained the process from beginning to end, all while training an up and coming plumber, David Garcia. Thank you for providing excellent service. -
Review 25 (2024-08-21 - Rating: 5)
Great experience. Fair pricing, and a very talented and professional plumbing staff.Jeremy Schwartz, AJ Mares, Jerl Garza, and Tristen Mares all earned five-star ratings, as did Ansley Meyer, who coordinated their schedules and efforts. Sincerely recommend them the next time you need plumbing support. -
Review 26 (2024-01-09 - Rating: 5)
I was so pleased with Aj and Adrianās professionalism and work ethic they are both extremely knowledgeable. They did an amazing job and took their time to ensure that everything was working properly and even the sheet rock behind my water system looks great! I would highly recommend both of them. -
Review 27 (2024-08-02 - Rating: 5)
Glad I called Simple Service. AJ and Tristan were outstanding in their knowledge and their ability to determine the cause of the problem with my homes plumbing. They did their work quickly and efficiently. After they finished, AJ explained some the issues that I may have to address at some time in the future. Kudos to both of these hard working plumbers. I will certainly spread the word about Simple Service and their great staff. -
Review 28 (2024-09-04 - Rating: 5)
I had a great experience with this company. Jerel and Tristan came out and even though my issue was bigger, they referred me to a different kind of plumbing specialist and did not charge me the $49 service call. I was very impressed with this company. -
Review 29 (2024-10-25 - Rating: 5)
I called Simple Service Plumbing on last week, I work until after 5, they worked with my schedule, and Jerel Garza, showed up on time, and worked until after midnight to replace our water heater. This was my first time using Simple Service, and I was really pleased, with the whole team. -
Review 30 (2024-10-02 - Rating: 5)
Jerel and T2 came out late at night to check my issue and went over the options and gave me what appeared to be solid no fluff advice on my kitchen sink issues. They got me up and running with my sink/garbage disposal and pipes, so that I could rest easy knowing it was done right. No way I could have done this work myself and the finished product... I couldnt be happier -
Review 31 (2024-10-15 - Rating: 5)
We just bought a new house and needed to make sure everything was running in top shape. AJ from simple service provided exceptional service and gave us helpful tips for the future of our home. Highly recommend. -
Review 32 (2024-09-09 - Rating: 5)
I recently had an superb experience with this plumbing company, far exceeding any service Iāve ever encountered before. I contacted them after discovering a major water leak in my homeāthe third one since moving in just two years ago. Frustrated and upset, I was hesitant to seek help, especially given my past unsatisfactory experiences with other plumbers. Thankfully, my wife found this company online, boasting an impressive 5-star rating with 200+ reviews, and Iām grateful she did.AJ, who was my main point of contact, showed up on time, as promised, and from the moment he stepped into my home, he was honest, respectful, and confident. He took the time to explain that the leaks were due to faulty plumbing installed by my homeās construction company, a revelation that made me both angry and relieved to finally have answers. AJās professionalism shined through as he guided me step-by-step through the repair process, advising on how to handle the water damage, deal with my insurance company, and expedite necessary repairs.AJās commitment to his word was evident throughout. He didnāt just fix the plumbing issue; he turned a highly stressful situation around with his expert knowledge and reassuring presence. Though I hope never to need his services again due to the extent of the damage already done, I am incredibly satisfied with the work and service provided. I highly recommend AJ to anyone facing emergency plumbing issuesāif he were a business, I would invest in him without hesitation. He truly earned every word of this feedback, and I am thankful to have met a professional who genuinely cares about his work and his customers.Thank you very much for taking care of me (mentally), my home and most importantly, the needs of my family. -
Review 33 (2024-12-18 - Rating: 5)
Had a team out to the house within a couple hours. Quickly diagnosed and fixed the issue while providing recommendations for maintenance and servicing. Very professional and courteous customer service. -
Review 34 (2024-11-14 - Rating: 5)
I was given amazing service and professionalism from Jeremy! I would recommend them to anyone with any plumbing issues. They really care about their customers and it shows! Thank you again! -
Review 35 (2024-08-19 - Rating: 5)
After having bad smell coming from an unused shower, we called Simple to help. The guys were extremely helpful and explained that we need to use the shower or at least keep a level of water in the āPā trap. Without the water, sewer gas can find its way into the house. They made sure all drains were clear and gave us the education we needed to maintain our plumbing.Thank you for the fast response and excellent professional service. -
Review 36 (2024-07-04 - Rating: 5)
Simple Service just installed a water softener for us, and we couldnāt be happier. AJ and Jerel were prompt, professional, and respectful of our home. They took the time to explain the whole process, and their price was more affordable than the larger companies. They made the whole experience easy and stress-free. Definitely give them a call if you need plumbing services! -
Review 37 (2024-08-09 - Rating: 5)
Jerel was exceptional. Through with his work to identify the issue with my toilet. Gave me all the different type of options for diagnosis. Will be going back to him if need be. -
Review 38 (2024-08-07 - Rating: 5)
Jerel and Jeremy are extremely good and knowledgeable, explained everything to my understanding and answered my questions in laymans terms. I am impressed with their knowledge base. Very kind and professional. Definitely 5 star, really above in my opnion... -
Review 39 (2024-09-20 - Rating: 5)
I definitely highly recommend Simple Service Plumbing, Heating air.They are very polite individuals and knowledgeable on their services.I called in the morning with a pipe leak and showed up that morning. A very excellent company.Thank you all, most appreciated. -
Review 40 (2024-12-14 - Rating: 5)
Fantasic service, their price was very affordable for diagnostics and clearing a clog in the main line, their technician AJ was respectful, professional and very friendly. I highly recommend this business, and especially AJ. -
Review 41 (2024-08-29 - Rating: 5)
Jeremy was awesome helped us set up a new water softener after ours exploded Simple Service was very quick in responding and getting a new system installed for us will do repeat business in the future. -
Review 42 (2024-10-02 - Rating: 5)
AJ and Mike came out to assess the issue and provide recommendations on other issues that may arise. They provided detailed recommendations from their findings and pricing for each. I got the service I needed and the price was fair. Would recommendation them again in the future. -
Review 43 (2024-06-29 - Rating: 5)
Outstanding service from start to finish! We were in a real bind with my parents broken water heater, and AJ came to the rescue swiftly and professionally. He was patient with my parents and I and took the time to explain payment options ect.He diagnosed the issue quickly, explained the repair process clearly, and had our hot water running again in no time. His expertise and attention to detail were truly impressive. He was courteous and respectful throughout the entire service call.This was a stressful situation and AJ really went above and beyond with his communication and care. I cant recommend AJ and the Simple Service Plumbing crew highly enough for anyone needing plumbing repairs. We really appreciate the professionalism and great service, thank you! -
Review 44 (2024-11-24 - Rating: 5)
Excellent all around. Exceeded my expectations. AJ was professional and knowledgeable . Diagnosed my two problems and submitted a clear estimate for repairs. -
Review 45 (2024-07-29 - Rating: 5)
Both techs went over and above the job. Will call Simple Service Plumbing again in the future for sure! I have taped a card to my water heater as a reminder!Very recommended! -
Review 46 (2024-08-16 - Rating: 5)
Jeremy, was very attentive, professional and compassionate. He was able to fix my shower head for me. Making showering more comfortable for me. I 10/10 recommend using this company for any plumbing needs. -
Review 47 (2024-05-23 - Rating: 5)
We recently inquired about adding new gas connections for our new home. Simple Service quickly responded to the request. They sent AJ for an estimate and he gave us a detailed breakdown of the work needed and various options. I found AJ very responsive and highly professional. Once we approved the work, he was out next day on a Saturday to complete the work! I was impressed with his quality of work and willingness to answer all of our questions. This was a great experience for us. I plan to contact Simple Service for future work. -
Review 48 (2024-10-31 - Rating: 5)
Simple Service is working with me. I was unaware of how involved plumbing can be. The people who own this company are very caring people, who only want the best for their customers. -
Review 49 (2024-08-09 - Rating: 5)
Sprung a leak, (didnt notice it for a week or two until I started getting water pooling. Saws did send automated messages about water usage being higher than normal, but when you cant see anything... so +1 for their automated system installed!)Called up Simple Service at 9pm because I was not going to get sleep over the stress of needing to schedule an appt (versus waiting til 7am to make the calls all over, and they showed open til 10pm on Google, compared to 5pm like most others) and was given an appt spot next day. They came out that evening, dug up the spot, showed that the older regulator broke, (I did not even know I had a one there?), installed a new pressure regulator, shut off switch, and pressure meter on the output to show pressure going into the house. Why wouldnt our water companies push pressure that is good for the homes? Apparently ive been running on 120 for 6+ years and didnt know it, and it should of been 80 or less.Only major shock that tends to come from plumbing calls is price. If you want it done right vs seeing the same handyman over and over, then using a bigger company comes with that. The add-ons for this company, depending on what is charged, seem to have their perks. The company provides several options for a fix, and go over what that entails. The higher up the service plan, they provide their own services on top over the year and warranty lifespan. (Bi-annual checks and drainings, equipment check, etc).Sticker shock is definitely a thing, because it is hard to drop a lot of funds to fix a leak, especially in todays economy, where most are living paycheck to paycheck. They do have a financing plan option if that needs to be used. The program they use specializes in searching for home improvement loans that might work best for you. (Credit score factors into it.)Overall, the service was excellent. We worked through any issues (on my end the financing part was not showing up so I could authorize it) calmly and professionally, and I appreciated the constant back and forth updates to get the job done. At this current point, id probably use them again. (The plan I selected has certain perks that might be of benefit until they expire, if that makes sense.) The quality and attention to detail looked great. -
Review 50 (2024-10-18 - Rating: 5)
What a great company SS is. Jerel and T2 were awesome and very knowledgeable in what they do! I highly recommend Simple service for your plumbing needs!!! Victor Alvarado š¤ šš -
Review 51 (2024-09-03 - Rating: 5)
Jerel and Tristan both did an excellent and efficient job! Very professional. Explained everything. Definitely a top service. Lita B -
Review 52 (2024-06-28 - Rating: 5)
Ainsley, AJ, Adrien, and Jarrell are a dream team! We had a water heater issue for about a week and they went above and beyond to make sure we had everything we needed in a timely manner and an affordable price. The entire staff was a pleasure to work with and I highly recommend working with them!! -
Review 53 (2024-08-17 - Rating: 5)
Aj, Tristan and Jerel were extremely helpful every step of the way and let me know whenever a situation came up and kept it honest with me which i do appreciate. Prices were fair and the office staff always answered my calls and questions. -
Review 54 (2024-10-08 - Rating: 5)
Jerel T2 were very helpful getting my food disposal fixed. They had payment plans for in case you cant pay for the full amount up front. Very helpful, ty! -
Review 55 (2021-10-01 - Rating: 5)
I found Simple Service looking to fix a burst pipe. Tristan made the drive and was up front as soon as he got here. Excavation was required and price was set for that before we went any further. That price was fair and included in total cost once the actual problem was found. Quality is great. Prices up front. Repairs done on the same day. We found our plumber for life. Thank you Tristan and team!!!! -
Review 56 (2024-09-19 - Rating: 5)
AJ is great! Every time we have had an issue they have been super fast to respond and fix our leaks. highly recommend -
Review 57 (2024-05-18 - Rating: 5)
Had a serious issue with our water heater in the attic. Reached out to 3 different companies on Mothers Day. All 3 responded, but Simple Service answered me quickly and set up a visit.AJ showed up and did a thorough run through of the entire house and explained everything that he was doing. I appreciated his honesty and willingness to work with me.The installation was quick and efficient, AJ did a great job and made the experience worth the while. I highly recommended them if you are need of professional organization. -
Review 58 (2024-08-16 - Rating: 5)
Highly recommend this company for their customer service. Jeremy and AJ came to my house to assist on a leaky shower and were nothing but professionals. Would call again! -
Review 59 (2024-08-14 - Rating: 5)
Jerel was a top notch guy who was honest and knowledgeable. Sadly, the prices for very simpleJobs were absolutely obscene, which had no control over. I passed on using this company. -
Review 60 (2024-07-08 - Rating: 5)
Tristian and A.J. Came to our home and fixed the problem immediately. They found a way to provide the best service at a great price. As a small business owner, Iām always short on time. They made life a lot simpler. Thanks Simple Service for being professional, budget friendly and efficient. I canāt say enough about these guys. I recommend you give them a try. -
Review 61 (2024-06-28 - Rating: 5)
AJ and Adrian came to look at my toilet leaking. They did a full inspection of all of my plumbing and showed me things I had no idea needed attention. They were extremely kind and professional and showed sincere concerns where it was needed. Definitely will book them again when needed! -
Review 62 (2024-06-12 - Rating: 5)
AJ and Adrian were great, true professionals.We had received an estimate from another company and it was outrageous, charging us for test we didnt need. The guys identified the issue which was a leak in my main waterline and repaired it on the spot, saving me a few thousand $$$. If youre looking for a professional honest company you cant go wrong with Simple Service. -
Review 63 (2024-05-22 - Rating: 5)
We had 2 leaky facets and our water softening system was out. Adrian came with his helper Jeremy and did an excellent job. Adrian was really good at explaining what needed to be done and went over and beyond to do an excellent job. The guys worked late to get the job done efficiently and cleaned up after they completed the job. Iāve had other plumbers over and was never satisfied with their service. I have finally found a great team of plumbers with Simple Service and having Adrian as our plumber. -
Review 64 (2024-08-09 - Rating: 5)
Jerrel came today and installed my new hot water tank. He was very helpful by answering questions and gave friendly service. Thanks Jerrel! -
Review 65 (2024-05-01 - Rating: 5)
Great experience - highly recommendedContacted simple service for a quick inspection on my A/C unit, since summer is right around the corner. The inspection was quick but thorough. Jerel and Adrian put me at ease by saying my unit was staying put and even went out of their way to wrap my outdoor pipes for no additional charge. -
Review 66 (2024-08-07 - Rating: 5)
Tristian, the owner, came to my house and took care of my problem in a matter of minutes. He was very friendly and mentioned multiple times he was here to serve our family. Great company. Highly recommend. -
Review 67 (2024-04-12 - Rating: 5)
AJ and Justin were greatāprofessional, and easy to talk to. They did everything they could to make sure we were taken care of. Their primary concern was providing the best service they could and were not trying to upsell. Our kitchen sink was no longer draining properly, and the damage was much more extensive than we anticipated. AJ walked us through everything and showed exactly what was happening with the plumbing in our very old house and what was causing it. They offered different price points based on the extent of services and the option for financing as well. I highly recommend this wonderful team. -
Review 68 (2024-09-07 - Rating: 5)
Jerel and T2 were so professional and did a great job helping us with our plumbing needs. They worked a long day and stayed till it was completed. Thank you!!! -
Review 69 (2024-06-11 - Rating: 5)
These five stars are just for Ansleys professional and uplifting attitude. She is the reason I decided to go with Simple Service. Her customer service skills are impeccable. She assured me that a plumber would be out, that evening, and they were. Just wanted to give a positive feedback to the person who answers the phone . I think that is the hardest job dealing with upset customers and still remain professional. Great job Ansley. -
Review 70 (2024-10-31 - Rating: 5)
Aj & Jeremy were very respectful and helpful with their service today answered any and all questions we had as well as providing great feedback. -
Review 71 (2024-07-15 - Rating: 5)
After several failed diagnostic attempts by other plumbers and experiencing being taken advantage of Tristan and Jerrol came out and diagnosed and provided a solution in a fair patient informative manner. Thanks for the excellent service! -
Review 72 (2024-05-24 - Rating: 5)
Adrian and his friend Jarell really were a pleasure working with. They replaced a brand new water heater for me same day, changed out my PRV Valve, and reset my water pressure. Really reasonable pricing, quick to respond. Super happy and satisfied with my choice to go with Simple Service Plumbing! -
Review 73 (2024-09-04 - Rating: 5)
Received great service from Jeremy. It was a simple fix but I was happy to pay to be sure that it was done correctly. Highly recommend using Simple Service!!!! -
Review 74 (2023-11-22 - Rating: 5)
I reached out to Simple Service when I encountered some plumbing issues in my home and he was able to drive all the way from San Antonio to Austin to come check out the problem, give me an estimate & start the process of working to fix the issue. Once he did arrive and inspected the initial concern & it turned out to be a major issue to where we had to be placed in a hotel for a long period of time, Simple Service handled everything with the insurance and made a already hectic ordeal a lot more easy and hassle free for us. Simple Service was also able to work in a nice floor renovation on the WHOLE house & gave us more than we expected from something we originally thought was a āsmall leakā in our master bathroom. I definitely recommend working with Simple Service and his amazing team for all and any of your plumbing problems not only are they extremely professional but they explains every step along the way & handles everything for you. Our house looks amazing now and the issue was fixed in a timely manner. Couldnāt of worked with a better company. -
Review 75 (2024-08-28 - Rating: 5)
Jerome was great. Came out and help me with the water problem. Had water running down my garage and driveway. Done a great job -
Review 76 (2024-03-19 - Rating: 5)
Highly recommend Simple Service and Nicole! I had an emergency in my short term rental property and I had never used them before and Iām glad I called them. Nicole was so understanding and she was on it. She consistently kept me posted on what was happening and the technicians came very promptly. Nicole even called me the next day to see how everything was going. This is my new plumbing company here in San Antonio. -
Review 77 (2024-03-20 - Rating: 5)
AJ and Adrian were both professional and courteous. They explained all that needed to be done with my sewer line. and a clogged drain from the toilet and Shower. I found Simple Service online and I am glad I did. From the moment I called, Nicole was very helpful and thorough with sending AJ and Adrian. I felt that for the amount of work that needed to be done, they quoted me a fair and reasonable price.Will I use them again? Definitely! -
Review 78 (2024-02-22 - Rating: 5)
Thank you for helping solve my issue! I received notice of a leak in my system from public works. Lets just say I was not happy due to this house only being three years old. I made an appointment and your crew consisting of AJ, Adrian, and Jeremy arrived, diagnosed the problem and fixed the issue. These hardworking gentlemen worked late through the night and finished worked the next day. The digging alone must have been exhausting. They kept me informed in all of the worked that they were performing. They even discovered the reason for my low water pressure issues. Since their visit, everything works amazing well! I couldnt be more happy with their work. I am beyond elated. Thank you again. You have a new and loyal customer!Ernest -
Review 79 (2024-06-15 - Rating: 5)
Simple service was great in there service and response, A J Mares was my technician that came and did the work on my ac unit and he did an incredible job I recommend simple service and A J Mares to anyone needing work done with the ac unit and or plumbing issues. His co-workers did a great job as well. Thanks simple service for the great work. -
Review 80 (2024-10-15 - Rating: 5)
Jerel an T2 did a great job on unclogging my shower drain! I just wish the company gave some better prices. -
Review 81 (2024-08-16 - Rating: 5)
They were quick to respond, and were very friendly. Jeramy took the time to explain everything, and gave options for how to fix the problem. I would totally recommend these guys! -
Review 82 (2024-12-02 - Rating: 5)
AJ was professional, took care of my problem and explained everything so I could understand it. Will call them again when I need a plumber. -
Review 83 (2024-06-02 - Rating: 5)
We recently had our upstairs water heater die and our downstair unit was on its last legs. We called a couple different companies and felt that Simple Service was the best option. Not the cheapest, but they offered the best overall plan.AJ came out, looked everything over, and gave us the options. Two days later, he and Jeremy came out and got to work. Super friendly and very professional. It was a big job, there were two other plumbers who joined them on the second day, and it took two full days (one being Memorial Day) plus a few hours on a third to complete the job. Tristian, whos the General Manager, also came out twice to confirm the installation plan and to talk to us about some misconceptions we had with a tankless system. Altogether, they pulled out two tanks, installed a whole house tankless system, pulled out the drywall in the closet with the new system and installed a thermal barrier, put in a water emergency cutoff system and alarm, a CO2 alarm, and a motion-sensor light. He also replaced the roof vents and patched the drywall and installed a plumbing line access panel in the other closet.We liked them so much were buying their monthly maintenance plan. I would highly recommend Simple Service. They were outstanding! -
Review 84 (2024-04-10 - Rating: 5)
Simple service plumbing company is a professional and knowledgeable organization. AJ has assisted me on more than one occasion and has educated along the way. Lastly, everyone from Simply service has provided great quality work that my wife and I are truly grateful for. I would highly recommend to use them for anything plumbing related in your home. -
Review 85 (2024-10-23 - Rating: 5)
Very professional! Lmk about 5 options. Quality work and look forward to having your service again! 5 stars! -
Review 86 (2024-11-25 - Rating: 5)
Both AJ and Devon were 100% great and did an excellent, clean job. Very efficient -
Review 87 (2024-01-13 - Rating: 5)
Great family owned business with caring service technicians / plumbers to get the job done. Helpful in pipe freeze prep. Call for any issues. Great water. -
Review 88 (2024-07-06 - Rating: 5)
Tristan and Jerel were great. They provided excellent service and proved to be very knowledgeable. I greatly appreciate the work they did for a great price. Thanks! -
Review 89 (2024-03-08 - Rating: 5)
A.J. & Adrian were great. They were thoughtful - even to the point of offering me an arm when we wert talking on uneven ground (I forgot my cane) and put there kind of handle that is easy for our arthritic hands to use on the water heater (replacing the one that would be difficult to turn) so we could more easily drain it once a year. They paid great attention to detail and even brought us breakfast! Simple Service is a great company and I would highly recommend them; well certainly be using them again! -
Review 90 (2024-08-14 - Rating: 5)
These guys went well beyond the call of duty. AJ and Tristan were phenomenal. Iād recommend them 1000 times over -
Review 91 (2024-06-25 - Rating: 5)
Tristan, AJ, and Jarrell were extremely helpful with their service. They helped us solve our sewage smell issues. They answered all our questions and completed the repair in under 2 hours. -
Review 92 (2024-09-13 - Rating: 5)
Jerel and T2 gave great Customer service! We appreciate them and will call on them again when needed! Thank you! -
Review 93 (2024-01-23 - Rating: 5)
Simple Service is an excellent company that I would highly recommend. I was able to email the company with my issue and they promptly responded. AJ and his crew arrived on time and swiftly locate the leak. He thoroughly explained the work that needed to be done and how much it would cost. They completed the job in no time and even cleaned up their work area. It was overall a good experience. -
Review 94 (2024-09-17 - Rating: 5)
Aj and Jeremy have both been a pleasure to work with. We have several issues going on so looking forward to them continuing to help us resolve it all. -
Review 95 (2024-09-11 - Rating: 5)
Jerel + T2 were an incredible help with my sink leak and clog. Ansley at customer service also helped me tremendously! -
Review 96 (2024-03-11 - Rating: 5)
Called the Simple Service team today and the āJā team was called out to my house, Jerel, Justin, and Jeremy came. I was given a window of 3 to 6 pm, these guys were promptly here at 3 pm!!! They went through my whole house, sat and worked with me, and totally helped me out!!! I loved this team and everything they did for me. I canāt recommend these guys enough. The customer service is beyond compare, and I will definitely be asking for the J-team again!!!! -
Review 97 (2023-06-14 - Rating: 5)
They were fair with what they charged for my repair. The technician dispatched was friendly, professional and ready with options. Would recommend. Lost a star due to communication issues that caused a reschedule.Edit: The owner reached out. Very impressed that he took time from his day to address my concerns. I believe heās really sincere about a customerās experience and dedicated to doing quality work. After our conversation I felt confident enough to raise my 4 star rating to 5!! -
Review 98 (2024-03-17 - Rating: 5)
The dynamic duo that showed up to do the work were knowledgeable, efficient, and honest. Instead of just doing the job that was scheduled, they educated my family and I on things that would have become a problem in the near future. We agreed to have them take care of the things brought to our attention which meant they spent their weekend making sure my family and I were taken care of. Its no wonder they came highly recommended and have a 5 star, which I was skeptical about because no one is perfect BUT, this team was. They even swept the areas they were in even after I told them not to worry since it was pretty late and Im sure they wanted to get home to their families. They truly went above and beyond. Thank you Alfred and Adrian. Our home feels like a million bucks! -
Review 99 (2024-05-30 - Rating: 5)
My experience with this company was truly perfect. The entire process was smooth and to the point to get my plumbing needs attended to! The team was very passionate and eager to help me.Would definitely recommend simple service!! 10/10! -
Review 100 (2024-03-14 - Rating: 5)
I appreciate Simple Service so much. AJ and team did a fantastic job with replacing my water heater. Its a smooth process all around from the phone call, to the dispatch to the actual work getting done. The name says it all... they make everything simple. I appreciate AJ and your team! -
Review 101 (2024-01-16 - Rating: 5)
My experience with AJ was exceptional. He immediately took care of my issue with frozen pipes. I now have running water! A was very trustworthy, great personality and now I have great rapport with Simple Service with any of my plumbing issues. -
Review 102 (2024-01-29 - Rating: 5)
Simply amazing work AJ and his crew did amazing work. They went above and beyond any other ordinary services would provide. They arrived on time and left late until they finished the objective at hand. They werenāt satisfied until they made happy with the work they did. They even did extra work that was unnecessary with no cost. I wish i could put more stars on this page. I will definitely go to them first with any plumbing issue. -
Review 103 (2024-02-20 - Rating: 5)
Adrian came over to take a look at a persistent toilet leak. He & his trainee kept our house clean & were very nice. Adrian communicated with me very clearly about what the issue was & what he needed to do to solve it. The price quoted was above our budget, but we hope to hire Simple Service for any future plumbing needs. -
Review 104 (2024-03-14 - Rating: 5)
I recently had a plumbing issue and contacted Simple Service, who promptly scheduled a same-day appointment. I want to extend a special thank you to Jerel and Justin for their punctuality and professionalism. They not only respected my property but also took the time to thoroughly explain the issues and address my concerns, most importantly, they listened attentively. Jerel and Justins expertise made this the best plumbing experience Ive ever had, and I will specifically request their services for any future needs. Overall, Simple Service exceeded my expectations, and I highly recommend their services, especially with Jerel and Justin on the job. -
Review 105 (2024-02-29 - Rating: 5)
I highly recommend Simple Service. I had plumbing issues that had been made worse by another plumber. Tristan saw the problem right away and thoroughly explained the necessary repairs. He and AJ completed the repairs right away. I also got a tankless water heater and water softener system. Wonderful! Installation done beautifully and all work completed within a few days.Tristan and AJ were so professional and friendly. This was the very best installation and repairs service I have ever experienced. -
Review 106 (2024-10-17 - Rating: 5)
They were fast, provided multiple options, very respectful to my home. It was an all around wonderful experience. -
Review 107 (2023-11-30 - Rating: 5)
I had such a great experience with Tristan today! He fixed our toilet bowl water issue so quickly and efficiently! Iām so happy with how our issue was resolved given my very busy schedule! Technician was on time, friendly, and I would definitely bring him back for future projects! -
Review 108 (2024-11-26 - Rating: 5)
Aj, David, and Jeremy were very personable and got the job done very efficiently. -
Review 109 (2024-08-21 - Rating: 5)
Jeremy and Tristian were awesome! They went above and beyond and got it all right. I would always record them! -
Review 110 (2024-02-02 - Rating: 5)
AJ came out yesterday to take a look and explained everything thoroughly to us. They booked me the same day and very pleased with the service. Great customer service and he even wore foot coverings when walking inside. -
Review 111 (2023-10-02 - Rating: 5)
Called for clogged bathroom sinks, they wouldnt drain. From call to complete it was only a few hours!Very friendly, efficient, respectful, and fair pricing. Actually, the service needed today was way less than expected. THAT IS NICE FOR A CHANGE! THANK YOU!I did get a quote to have the drain basket and PVC replaced in the kitchen; the quote is fair and within the expected price range.I will recommend SIMPLE SERVICE to everyone I know and when I need plumbing work performed, now I know who to call.Thanks again!!! -
Review 112 (2024-11-16 - Rating: 5)
Jeremys was very informative and helpful very professional I learned a lot about the service given thank you Jeremy his honest -
Review 113 (2023-12-07 - Rating: 5)
Woke up yesterday to standing water in the master bath tub. Made the call to Simple Plumbing. AJ and Tristan arrived on time and both presented well. After a thorough evaluation of possible causes and locations they gave me options of what they suspected. I was presented with options and decided on what I was comfortable with. It turned out to be exactly what they had expected and the issue was resolved.I feel that Simple Plumbing, AJ and Tristan, did not take advantage of my predicament and treated me fairly and honestly. I will call them anytime I have an issue.Itās great to have found a company that is knowledgeable and honest with employees that represent the same values.Thank you. -
Review 114 (2024-02-28 - Rating: 5)
Great service all around from this company. My kitchen sink was leaking all over the place, I called three different companies none of them could do a same day service. Simple didnt even let me ask the question they said that sounds serious, we are going to squeeze you in , then they called me to tell me they were moving up the time table they had previously given me. So good news on good news. Later AJ and his team came, inspected, gave me options and explained the situation. I was very happy with both the solutions offered as well as the price points. They inspected every drain and faucet in the house btw which is also how I got rid of my dripping bathroom faucet haha. 5/5 You see 3 plumbing cowboys come into your house your in good hands (plumbing wise I have no idea beyond that lol). -
Review 115 (2023-12-07 - Rating: 5)
I just canāt say enough about Simple Plumbing. AJ looked at our issues and walked through the house to look for other causes or issues. He and Tristan explained what they thought was the problem and gave me options for the fix. Found the culprit and continued to check for other problems taking care of all. Gave us preventative ideas and what would need to be watched or updated for the future.Bottom line is I got great, knowledgeable, service at a very fair price. I will not hesitate to recommend them to close friends or use them in the future.Make the simple choice by calling Simple Plumbing first. -
Review 116 (2024-09-26 - Rating: 5)
AJ and T2 were so awesome! Super helpful and thorough in assessing our issues!! -
Review 117 (2024-02-18 - Rating: 5)
I had a leak up in my attic from a busted hot water pipe. Adrian came and looked at the situation late on a Friday and came up with a solution. Although it was a big job for it being that late in the day, so he returned on Monday with Jeremy and AJ to do the job.Adrian and Jeremy handled the situation with the leaky pipe professionally and effectively. They cut the drywall, removed the old pipe from attic, and installed new pipe and connections safely and securely. AJ made a trip to the hardware store for supplies to fix a leaky toilet I also had. AJ then put the drywall back up and sealed it securely.The job itself was extremely well done and I will definitely be using their services again if needed. But I must say, my favorite thing about the entire experience was that they allowed my two sons to watch them, from a safe distance of course, and their easy going manner was very welcoming.Thank you Simple Service for a great experience! -
Review 118 (2024-10-16 - Rating: 5)
Jeremy, jerel , and T2 went over and above superior service..took extra time explaining my needs ..my options..I am a very satisfied new customer!! -
Review 119 (2023-11-17 - Rating: 5)
Tristen and Aja, were phenomenal, professional, they explained to me, in details about the work were doing. I highly recommend them both. -
Review 120 (2023-10-05 - Rating: 5)
We recently had the pleasure of using Simple Service for a water pressure issue at our home. From the get-go, their team was prompt, professional, and thorough. They quickly diagnosed the problem and had guys come out the next day to fix the issue. After a couple of days, we noticed the water pressure wasnāt fully back to normal and they immediately returned to make some adjustments. Highly recommend Simple Service for all your plumbing needs! -
Review 121 (2024-01-16 - Rating: 5)
I was having a problem with my home heating system. I already had called a few other companies and all I would get was their answering service. I came across Simple Service and I gave them a call. By my surprise they answered. I spoke with a gentleman by the name of Tristan. He was more than willing to help and schedule an appointment for me the same day. I met with one of their technicians who conducted himself in a very kind and professional manner. If you have a problem with your heating system try calling for Simple Service, youll get more than what you demand. -
Review 122 (2023-08-02 - Rating: 5)
I came across Simple Service at the end of a foundation repair adventure and they were a God-send. These days it seems like good customer service and the customer experience are lost on most, it was refreshing to have people work on my home who it felt like they cared about me and my home and getting it back to where I wanted it, as much as I did. I needed an overwhelming amount of work done after my foundation repair, and after it was all said and done I couldnt be more pleased. Their communication and pricing was excellent. I never felt like I was being pressured into anything. They informed me on what was needing to go on and showed me why, as well as keeping me updated every step of the way. I really felt involved in the process in a way that made me greatly appreciate the tremendous work they did and how they did it. Its confident work thats backed by competent employees and it shows. No doubt this company is going places. Simple Service has a customer for life in me and I cant recommend them enough. -
Review 123 (2024-02-07 - Rating: 5)
We were led to Simple Service through prayer, and the entire experience has been a blessing. A.J.s work ethic and attention to detail are surpassed only by his kindness and genuine desire to help. The work was done expertly and with exraordinary levels of service, even coming out after normal business hours to make sure the job was done right and we were well tended to. Hiring them is the best decison you can make--thank you, Simple Service! -
Review 124 (2024-04-26 - Rating: 5)
Jarel and Jeremy did an excellent job diagnosing and repairing a leak above our garage that suddenly appeared. They went above and beyond to check everything in the house to make sure it was in good shape. Would definitely recommend and Iāll call again if I ever need a plumber. -
Review 125 (2025-01-04 - Rating: 5)
Literally the last good company in the world. I will be a lifetime customer. -
Review 126 (2024-06-22 - Rating: 5)
This is great company very responsive. From the lady who answered the call to Adrien the tech they were all great. Adrien Showed up on time diagnosed the issue and fixed the problem. -
Review 127 (2024-02-19 - Rating: 5)
AJ and his team took care of some pipe breaks I had after a foundation repair. They were informative, kept me updated through out the project, and the pricing was fair. I plan to use them as needed in the future. -
Review 128 (2024-01-03 - Rating: 5)
Adrian and AJ provided top tier customer service. They had to come back twice to ensure the job was done. The second day was the coldest and rainiest of the season and most of their work was complete outside. They remained positive and stayed until the job was done. They fixed the problem.Highly recommend! -
Review 129 (2024-06-21 - Rating: 5)
Adrian and jeramemy came at very fast response, showed up very professional and scopped out the job, figured out problem and got it fixed in a timely manner. Definatetly Will call them back for further work! -
Review 130 (2024-01-13 - Rating: 5)
AJ and his boss were amazing. We were in an impossible situation with our water heater. We were having issues with the financing options and they were able to pull through and help. They said the water heater could explode at any time because the hot and cold inlets are corroding. Especially with the freeze coming into town and weāre out in the country. I really appreciate everything theyāre willing to do to help my friend. They literally saved us from the house potentially flooding during the freeze. -
Review 131 (2024-10-05 - Rating: 5)
I was so impressed today when Jeremy came to our house the same day that we were having a plumbing emergency. He was very personable and professional. Jeremy was very knowledgeable and thorough. He inspected everything and gave his assessment and plan to solve the problem. We were already dealing with a family emergency and this could have mushroomed and been just too much to bear. We were so grateful to Jeremy. We will recommend Simple Services to our friends and family.Thank you so much! -
Review 132 (2023-08-09 - Rating: 5)
Tristian and Jerel were super helpful and did a great job! Not only was it very easy to set an appointment and get someone out here promptly, they were really nice guys and did honest work. They were able to come back the same day and complete the job after they came out to see our issue with our kitchen sink not draining.Thank you guys for being so kind and getting the job done! -
Review 133 (2023-11-27 - Rating: 5)
Our technician AJ was extremely professional. We were given a specific window of arrival to our home and he notified us 30 min prior and arrived on time. He took the time to listen to our concerns regarding our plumbing issues. Once he had enough data, he then did a complete assessment of each plumbing area and provided options for a resolution. We did proceed with option 1 and he also made a special trip in order to get just the right part to finalize the work needed for the master bath area.I have worked with many plumbing companies and technicians but AJ was extremely careful of how he laid out his work space as to not damage any of the existing tanks and kept everything clean while he worked.I would highly recommend not only Simple Service but ask for AJ. He will do what is right. -
Review 134 (2024-08-07 - Rating: 5)
Great experience from the first conversation to the job completion. Everyone made my family feel as if we were all that mattered. -
Review 135 (2023-05-13 - Rating: 5)
Simple Service was wonderful to work with. Our 1950s house needed complete new plumbing under the house and a new lateral to the main. Simple Service, with Tristan at the helm, provided expert services at a great price. They were communicative, understanding, and overall so helpful during one of the worst repairs you could go through. I highly recommend their services for any of your plumbing needs. -
Review 136 (2024-03-09 - Rating: 5)
Justin and Jerel aka the J team came out same day I called and did a phenomenal job with mounting my sink......I have nothing but high praise and wouldnt hesitate to recommend them to my friends. -
Review 137 (2024-02-04 - Rating: 5)
I had an emergency and could not have my water turned on from the main source or it would gush out from under our kitchen sink. I called Simple Service and their plumber, AJ was kind enough to squeeze me into his busy schedule. He was WONDERFUL! He knew immediately what the problem was and how to fix it. He was professional, friendly, extremely knowledgeable, and worked efficiently. He truly saved me and made sure everything was connected correctly before leaving. The peace of mind knowing it wont leak under the sink anymore is greatly appreciated. This company is one I will call in the future anytime I need a plumber.Adding to my previous review (Google wont allow a new one, only an edit): AJ worked his plumbing magic again a few days ago. Our main kitchen faucet was only working when the faucet was turned to the hot water side and AJ was able to troubleshoot the problem and restore the cold water side to functioning also. I truly appreciate his and the companys dedication to the timely repair. We are thrilled to have cold water again. Thank you, AJ! -
Review 138 (2024-09-24 - Rating: 5)
Jeramy was very polite, knowledgeable, and professional. The service call was comprehensive and very helpful! -
Review 139 (2024-04-05 - Rating: 5)
Team J and J were very professional; and new kitchen faucet install looks beautiful. Did such a great job that I scheduled a reverse osmosis system to be installed! Thank you -
Review 140 (2024-01-12 - Rating: 5)
Such a great experience with their service! Very willing to help and explain things. Stayed well into the night to ensure the job was finished. We had a water softener installed and a water heater flush -
Review 141 (2024-01-12 - Rating: 5)
Adrain, Aj, and Jeremy were courteous, professional and informative. Obviously very knowledgeable. Excellent customer service. Took their time explaining and answering my questions. Definitely a good experience. Will call them again for plumbing needs. -
Review 142 (2023-07-07 - Rating: 5)
The ground was bubbling water by the corner our home. I called Simple Service and they fit me on the same day! That was great news! When Tristan arrived, he found the problem, got the repair parts and went about fixing the cracked fitting where the water line connected at the foundation of the house! This was a huge relief as I was thinking about many expensive scenarios of what could have been wrong and how much it could have costed. I highly recommend Simple Service! Thanks, Brad -
Review 143 (2024-09-24 - Rating: 5)
Jerel and T2 did an awesome job and kept me informed all the way. -
Review 144 (2024-04-05 - Rating: 5)
Honest and upfront on what was wrong with our plumbing. They were able to give us our options of prices and let us decide. Answer all our questions and weāre able too fit our repairs in that day. I highly recommend to call these guys! -
Review 145 (2024-10-22 - Rating: 5)
The service was excellent, AJ and Justin were very friendly and professional! -
Review 146 (2024-08-18 - Rating: 5)
Jeremy was very professional,and very helpful. I would recommend him to any of my friends. -
Review 147 (2023-11-30 - Rating: 5)
AJ was out to look at a leaky faucet and fixed it quickly! Arrived on time and wore booties too. Definitely will call him again if anything else is needed. Great work! -
Review 148 (2024-03-20 - Rating: 5)
Adrian and aj really saved our butts, very reasonable and even fuxed a leaking line on the way to the job no charge. They spent extra time and attention to the job and cleaned up all the mess. They did right by us!!!! -
Review 149 (2023-10-31 - Rating: 5)
Tristian was extremely professional and was very diligent in understanding what the issue was so that the appropriate solution was done. I was so appreciative of his explanations on how the job was going to be done and what I needed to know about the equipment. Definitely using him again for any needs we have!!!! Thank you so much! -
Review 150 (2024-07-31 - Rating: 4)
Price is a little high but they do a great job and is very transparent with work done -
Review 151 (2023-11-07 - Rating: 5)
I cannot say this enough. The guys are incredible in every aspect from professionally repairing my fitness clubās sink and toilet to showing up on time and thoroughly explaining the services needed. They replaced both units with a clean finish and had it all fixed up in the time frame they gave us. -
Review 152 (2024-01-13 - Rating: 5)
AJ and his team were great!! Super fast and explained everything perfectly! Highly recommend them if you need any work done. -
Review 153 (2024-08-08 - Rating: 5)
Jerel was very knowledgable and was able to take care of all our plumbing issues. -
Review 154 (2024-07-26 - Rating: 5)
Great service with a quick response. Jerell and Jeremy were quick with my service call and were very informative. -
Review 155 (2024-08-15 - Rating: 5)
Great company! We just moved into town and Simple Service helped us get out plumbing done right away. Top notch customer service from the first phone call.AJ has been our plumber and he shows up looking sharp and professional. His workmanship and demeanor match as well!The whole company has been honest and helpful. They are not looking to rob or ānickel and dimeā you. We will continue to use them and we highly recommend to anyone who reads this. -
Review 156 (2024-04-05 - Rating: 5)
Jerel and Justin were able to determine that I had something stuck in my garbage disposal and removed it. They were both very respectful, and professional. Thank you -
Review 157 (2024-12-14 - Rating: 5)
Aj was amazing and explained everything in great detail and was so helpful with any questions we had! Service was amazing and came out same day we called! Could not have asked for a better company to help us with our problem, thank you guys so much!! -
Review 158 (2024-01-23 - Rating: 5)
Did a really great job , came in and heard my situation and gave me a few options and worked with me throughout the process and made everything work again. Peaceful and uplifting manner. Great people. -
Review 159 (2024-08-01 - Rating: 5)
I am happy with the work done. Everything looks great! Thank you so much. -
Review 160 (2022-08-04 - Rating: 5)
I was selling my house and the buyer wanted $4k off asking to repair the sewage line. I called Simple Service and spoke directly to Tristan. He was able to give me a price range/average cost for the repair over the phone, something that no one else I called could do. All the the other companies I called I talked to a receptionist and they could not give me a range prior to doing an inspection. Tristan was professional and knowledgeable, he also listened to my problem and provided expert advice. I highly recommend Simple Service Plumbing based on my interaction with their employees! -
Review 161 (2023-10-06 - Rating: 5)
Simple Service to the rescue. We had a low pressure issue. They came out assessed our problem and had a team here the next day to fix our issue. Great customer service and would highly recommend them for your plumbing needs. -
Review 162 (2023-11-21 - Rating: 5)
Absolutely professional service company that patiently walked me through the repair process. AJ was very informative and patiently answered all my questions and concerns. Top notch service company that will do the job right.Thanks Simple Service Plumbing. -
Review 163 (2021-09-17 - Rating: 5)
I had the water supply valve to a toilet replaced (preventive maintenance) before it leaked. The one the builder used was a cheap one. I discussed what I wanted done with the plumber and we agreed on a price. He had to go to three different places to get a good valve as both big box stores only had the āpush-onā type in stock. He was thorough, neat, professional, personable and did an excellent job. We are very pleased with the results and would recommend and use this service provider again in a heartbeat. -
Review 164 (2023-10-30 - Rating: 5)
Tristian Garza exceeded our expectations. He was timely on his arrival and extremely professional. We expected to have to spend a ton of money to get our issue resolved, but Tristian offered a more effective solution (that we had not thought about) that was a fraction of the cost we thought we would have to spend. Tristian will forever be our first call for future service needs! -
Review 165 (2024-08-09 - Rating: 5)
Excellent and very knowledgeable. Ask for Jerel. The whole team is Aplus -
Review 166 (2022-12-28 - Rating: 5)
We bought an older home and the seller installed Tankless Water Heaters, I have no experience with them and they (2) were not sending hot water. Just my luck. I called Simple service during the Freeze 12/23/22 and of course all plumbers were swamped with frozen and burst pipes. Tristan was able to squeeze me in, He diagnosed and fixed my Tankless Water Heaters and took the time to walk me though and educate me on them. The next day a friend returned home to her busted pipe, I recommended Simple Service and she was also pleased and happy with quality of work and price.Thanks Simple Service Team!! -
Review 167 (2021-10-07 - Rating: 5)
Tristan offers the best service of any worker Iāve ever had in my home. The quality of his workmanship is outstanding. But most of all, he was not only personable, he made me aware of each step of the process and made sure that I approved of his solution. I will definitely be using simple service plumbing from now on. -
Review 168 (2024-06-20 - Rating: 5)
AJ and Adrian were awesome! Honest guys, great conversation! Highly recommend!Kasey -
Review 169 (2022-12-30 - Rating: 5)
This was our 2nd experience with Simple Service Plumbing. We used their services before to replace a burst section of pipe when temps dropped below freezing. This time we had two ruptures that revealed more plumbing issues from old piping and required extensive repairs. Both times we called multiple plumbers to get our repair taken care of ASAP. Tristian from Simple Service was always the most responsive. He scheduled us on his calendar the following morning. During the process he thoroughly explained our repair options, his recommendations and answered all our questions. If you are looking quality plumbing service from a responsive team that communicates well I highly recommend Simple Service Plumbing. -
Review 170 (2024-10-21 - Rating: 5)
AJ was great and tried to accommodate me as much as possible ! -
Review 171 (2021-11-30 - Rating: 5)
Totally Professional - I was experiencing a blockage with my kitchen sink that was removed by Simple service Plumbing and drain. They were on time, on budget and extremely helpful. They went above and beyond for me. They saved me a lot money in the long run. I highly recommend them for all your plumbing needs!!!!!!! -
Review 172 (2024-08-07 - Rating: 5)
Tristian did an outstanding job on the water heater. Highly recommend this company -
Review 173 (2023-04-17 - Rating: 5)
We reached out to a couple of other plumbers in the area but everyone was booked out but Tristan was able to squeeze us in, quickly diagnose and fix our issue and to top it off at a great price. I highly recommend his company for any of your plumbing needs! -
Review 174 (2024-04-30 - Rating: 5)
From the moment I called for service Simple service was attentive, responsive, and the best customer experience Iāve had. I would recommend them wholeheartedly and Justin was awesome. -
Review 175 (2024-10-25 - Rating: 5)
Very professional! Great work! Worth the money. -
Review 176 (2024-09-15 - Rating: 5)
Jerel and T2 came out and did an awesome job. -
Review 177 (2022-08-26 - Rating: 5)
Heard a leak coming from inside my walls near the shower, called up simple service and spoke to the owner Tristian and was able to get it looked at ASAP. Him and his workers was super professional when coming Into the home .He was very helpful and explained a lot as to what was going on. They got the repair taken care of and was really happy with the work they did. -
Review 178 (2021-10-16 - Rating: 5)
We had a leak in our shower and we reached out to Tristian for help. Within 2 hours he was at our house fixing our issue at 11pm!! Not only did he arrive quickly, he was able to show us what was wrong and talk us through his process to ensure that we were taken care of and satisfied. He was also able to look at our other restroom and even looked at our water heater. He went beyond our expectations of professionalism and his service was amazing. We will continue to utilize his skills for any future issues/projects we have and highly recommend his service to all who seek it. A big thank you to him at such a late time of the day. -
Review 179 (2024-03-19 - Rating: 5)
Aj Mares, was very professional and explained everything in 100% detail. Highly recommend anyone ask for AJ Mares to help with any sort of plumbing issue and other items related! A++ -
Review 180 (2024-12-18 - Rating: 5)
Very nice and down to earth, he explained every thing in laymanās terms -
Review 181 (2021-09-18 - Rating: 5)
Tristan with Simple Service Plumbing was very professional. He took care of our issue expeditiously.We had a major leak on an exterior pipe on one of my rental units. They came out the same day fixed the pipe. I highly recommend Simple Service Plumbing for any of your plumbing issues. -
Review 182 (2024-08-10 - Rating: 5)
Jerel ans Jerry did amazing! Explained it all very well -
Review 183 (2022-05-23 - Rating: 5)
Tristan and his team were very professional and it appeared the did a good job on the plumbing. I felt confident they really knew what they were doing. Their customer service and cleanliness was 5 star. I would definitely hire them again. -
Review 184 (2023-10-03 - Rating: 5)
Simple Service Plumbing is always quick to respond to any concern I have. They know Im prone to panic! š Tristan and Alfred unclogged my bathroom sink quickly and efficiently as always. They are my go-to plumber service! ā¤ļøā¤ļø -
Review 185 (2023-09-30 - Rating: 5)
My sink was clogged and leaking. Tristin and Alfred came and took immediate action and had it fixed in under 10 minutes!! I appreciate them being so helpful and informative to all my questions!! Would always recommend them -
Review 186 (2024-08-16 - Rating: 5)
The guys at simple service were great, fast and efficient! Came to our home same day we called for a AC leak, which caused damage to our bedroom ceiling. They immediately worked on finding the source of the problem and started work on AC insulation repairs. Jerel was so nice and really seemed to go above and beyond on a professional and personal level. You could tell he wanted to make sure our home was taken care and we appreciated everything! -
Review 187 (2021-10-16 - Rating: 5)
Tristan came at 11pm at night and did a wonderful job of installing our faucet and fixing the leak. Very knowledgeable and professional. Would highly recommend. Do not hesitate to call!!!! -
Review 188 (2023-05-29 - Rating: 5)
Excellent service. Excellent communication. As a realtor it is very important for me to use licensed professionals who provide great work, timely communication, and great follow through. these guys get five stars on all three of these! Use these guys!!! -
Review 189 (2024-11-14 - Rating: 5)
I would recommend this plumbing company they provide excellent service!! -
Review 190 (2024-12-13 - Rating: 5)
Great work and communication! I am beyond pleased. -
Review 191 (2023-10-05 - Rating: 5)
As a single mom, they quickly fix my toilet. Very courteous and communication was great. I will definitely use them again in the future. -
Review 192 (2024-11-11 - Rating: 5)
Jerel, David , and AJ were very professional , respectful of my home. Very happy with their service! -
Review 193 (2024-07-02 - Rating: 4)
They came out to diagnose and fix a leak. Great company, but a bit salesy. -
Review 194 (2024-11-02 - Rating: 5)
Simple Service Plumping sent out AJ technician to look at my problem. He gave great service and is a professional too. -
Review 195 (2024-01-05 - Rating: 5)
The guys from Simple Service were extremely professional and got the job done extremely quickly and very affordable. I would highly recommend them.Mr. White.