San Antonio Air Service Experts

Located in San antonio, Texas

Address: 12100 Crownpoint Dr #160, San Antonio, TX 78233, United States

Phone: +1 210-525-8040

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-28 - Rating: 5)
We had the pleasure of (Oscar Ramos) from San Antonio Air coming to our home as the expert technician to fix our A/C system. He was very thorough and identified the problem quickly. I am so happy that we have an Advantage Plan with San Antonio Air, because it saved us a lot of money for this repair. Oscar was very professional, and he personally made sure everything with our A/C unit was working properly before departing. Oscar is a great asset to the San Antonio Air team, so... Thank You!

Review 2 (2024-09-26 - Rating: 5)
Juan, Joe, and Andrew came on Monday to install my new Air Conditioning system. They called ahead, txt ahead and were right on time at the beginning of the scheduled window. They were all very professional and answered any questions I had while explaining what was happening. They cleaned up after themselves and left my house in great condition. A friend recommended the company and I am SO GLAD she did. Also, the salesman, Christian, who came out on Sunday to assess was amazing as well. He and his technician Nicole were very thorough and professional, taking measurements and explaining what would happen. I am very please with the service I have received so far!

Review 3 (2024-10-11 - Rating: 5)
Carlos and Oscar installed my new system today and were great! They were efficient, courteous, and professional and did an excellent job, as did Mike and Chris. Everyone at SA Air Service Experts has been outstanding and very easy to work with. Would recommend them and in fact, I already have, with my mother-in-law and neighbor using them also. 🙂

Review 4 (2024-08-22 - Rating: 5)
Wow wow wow! We called on the hottest day of the year when our AC stopped working and they were able to get us on the schedule today. Oscar came by this evening and was so professional and helpful despite what must have been such a LONG DAY for him. He fixed us up and we joined their membership program. Customers for life now. Thank you San Antonio Air Service Experts.

Review 5 (2024-08-28 - Rating: 5)
We recently moved to San Antonio and have needed AC and plumbing repair work. Larry had to come out multiple times and stayed as long as needed to get the job done. He explained to me the issues and how he planned on repairing them, which as a homeowner, is so helpful in understanding how to care for my home going forward. And he was very professional at all times. Thanks San Antonio Air Services - our go to for AC and plumbing.

Review 6 (2024-10-12 - Rating: 5)
San Antonio Air Service technician Juan Elizondo is very knowledgeable and provided great customer service. He installed our heat pump unit in a very efficient and timely manner. We are very pleased with his work.

Review 7 (2024-11-07 - Rating: 5)
Working with SA Air Experts has been a truly terrific experience. We replaced a dated compressor and furnace with a state of the art variable speed system. While not appropriate for every climate profile, the very high heats of a San Antonio make it the right choice. SA Air Experts did an amazing job at removing the old equipment and installing our new system. The techs were clearly experts in their field, professionals in every sense of the word. The improvement in comfort level, silence of the unit and ease in programming its features are remarkable.

Review 8 (2024-08-03 - Rating: 5)
The guys did a great job repairing our AC. Checked the whole system from the attic to the outside unit, and found the simplest and most cost effective fix. All while answering my questions and being respectful of our home. Clean job, good guys.

Review 9 (2024-08-12 - Rating: 5)
The San Antonio Air Service team was very professional. They called before arriving to apprise me of their arrival time and came well prepared to perform routine maintenance on my AC system. I was very pleased with the task that they performed and the communication about potential future needs.

Review 10 (2024-08-24 - Rating: 5)
Chris and Mike were out techs and they were very professional and friendly. They explained the A/C diagnostic thoroughly and gave us options when it came to choosing what would work best for our home. Great service! 10/10

Review 11 (2024-07-14 - Rating: 5)
San Antonio Air Service Experts provided OUTSTANDING service on the installation of our new A/C unit. Every contact we had with staff, telephonic or in person, was professional, courteous and very attentive. We were very impressed with the attention to detail and the promptness of resolving and addressing any concerns that arose during our installation. It is very rare today to find a company where ALL of the employees deliver a high level service consistently to its customers.Having an A/C unit replaced during the summer is very stressful and we appreciate the hard work and service that Juan, Joe and Andy provided during the install, to include their dedication and focus in getting the job done in this extreme weather.Andrew and JJ were very efficient and timely in the follow up replacement of our unit. We are very thankful for their expertise and taking the time to thoroughly answer our questions.Additionally, Mark provided fantastic support with the logistics of scheduling the replacement of the unit. He was sincere and considerate of our special needs/requests for the date and times. Mariah was superb in always answering our calls and getting our messages to the appropriate personnel.The responding technical personnel Chris and Nicole were timely and responsive to our needs. We also appreciate Mike for his assistance with our install documentation.Most important of all, we appreciate Alex for keeping his word when we needed support by providing on-call technical assistance to our home after hours.We are very satisfied with our A/C install and the professionalism of the employees.

Review 12 (2024-04-22 - Rating: 5)
Nothing short of amazing. Had a great experience with Jose R! He was knowledgeable, passionate, and very respectable. From the moment I opened my door to the moment I closed my door, I was in awe of Jose’s knowledge and service. I may have had way too many questions for him but he never once looked tired of them. I look forward to working with Jose in the future! Keep up great work sir! The Garza Family.

Review 13 (2024-06-07 - Rating: 5)
Mike J. And Joe R were quick and responsive to fix our air conditioning. They came less than 24 hours after we needed them to and were extremely professional and cared about the work they did. They explained everything perfectly and left us in a much better place. Thank you for your excellent help and service!

Review 14 (2024-10-05 - Rating: 5)
Great company to deal with. Theyre very professional. Ive had two units installed with them, the latest by Joe and Juan who were great guys.

Review 15 (2024-11-10 - Rating: 5)
Nichole Gonzalez was excellent on time and very professional along with the other gentlemen they explain what was being done and made recommendations to keep my system running for many years to come.

Review 16 (2024-06-14 - Rating: 5)
Juan Carlos And Andy and Team Supervisor Paul and Mike were great! When I had a concern with the new Furnaces/Air Conditioners they made sure that my concerns were addressed! We have been with San Antonio Air Service Experts for over 20 years! And we wont have any other company, because they have always done things right! Juan Carlos and Andy did an Excellent Job on the Install, they were neat and cleaned up the work area and left us feeling confident that it was done right!r

Review 17 (2024-07-03 - Rating: 5)
My technician, Gavin Lopez, was very professional and knowledgeable. He was friendly and with a great attitude. He thoroughly checked my air condition and heating systems. Gavin explained everything in a way that I could understand. Excellent service!

Review 18 (2024-04-20 - Rating: 5)
Mike Jones, Andrew, & Diego definitely got it done today. They were here as promised on time prepared and ready to work. Started at 9:00am and completed by 2:00pm installing a whole new AC system, furnace, unit, and thermostat. My home is historic and attic access is extremely tight. However, Mike Jones was very efficient in finding an alternative to make things work. These gentleman were very professional and most importantly they cleaned up and left no mess behind. I would definitely recommend San Antonio Air, and continue to use them myself.

Review 19 (2024-05-28 - Rating: 5)
Mike J and Joe R. were exceptional! Upon arrival they were pleasant and listened to my concerns. I was please with their attitudes, personalities, professionalism and overall disposition. They presented themselves professionally, intelligently, and spoke with seasoned knowledge and expertise regarding my issues. This placed me at ease during the installation. I’m so grateful for the respect shown to me and my home. I received expert quality care and highly recommend these two gentlemen for your HVAC needs. Afterward the installation, I was given advice on how to get the best usage from my unit. Follow up is very important to me. I received a call from Mike J later asking about my system and its functionality. It really made my day. If you’re looking for someone to resolve HVAC issues and treat you with respect, decency and kindness, you’re in good hands with Mike J and Joe R.

Review 20 (2024-07-18 - Rating: 5)
Jose was amazing! The AC in a rental wasn’t cooling. I was completely embarrassed that it was simply a clogged filter; however, I live three hours from the property. Jose went above and beyond, acquired a new filter and installed it for me. Wow! Highly recommend!!

Review 21 (2024-07-17 - Rating: 5)
We have used these folks from the Time of install 7 years ago. Always prompt, friendly, and quality of work is excellent. Never disappointed. Today José was tasked with our service call and I couldn’t be happier. Thank you!!

Review 22 (2024-04-24 - Rating: 5)
Had San Antonio Air Service out for some routine spring maintenance and I was very satisfied. Was my first time calling them out but Chris Z. took care of me and was very knowledgeable, polite and also seemed well trained. Definitely recommend if you are in need of any kind of maintenance or service!

Review 23 (2024-03-22 - Rating: 5)
Mike and Nichole, from San Antonio air were so congenial and enjoyable individuals to talk to while they were working. Both were very knowledgeable of the units and answered questions concerning what they were doing. They always seem to be going out of their way to do something extra for me I just felt very much at ease, knowing that they were taking care of my AC unit and my heating unit. San Antonio air should be extremely lucky to have individuals like Mike, and Nichole, working for them. Out of a five stars I would give them six.

Review 24 (2024-07-13 - Rating: 5)
This company has always been great to us, Nichole was amazing she found the problem so fast and fixed it in no time. I get all my yearly services with them and they always go above and beyond the techs are so nice , you wont be disappointed using them

Review 25 (2024-09-05 - Rating: 5)
Nicole was great.She did a great job and was enjoyable to have in our home. We will request her again. Sandra Stone

Review 26 (2024-02-21 - Rating: 5)
Very positive experience with Service Air. Weve been customers since they installed our system. Always had favorable interactions with their service techs. Michael Yetman did a bi-annual inspection today. I found Michael friendly and knowledgeable about our system. He was efficient and willing to answer any question asked. Hope to see him again when the next inspection is due. Thanks Service Air.

Review 27 (2024-04-22 - Rating: 5)
First time using San Antonio air and my experience was amazing Chris z and Jose r were able to get my ac blowing cold again. They really helped me and my family find a home that fits all of our needs and their 24/7 service is just unbeatable compared to other apartment complexes me and my family have lived at prior to this year.

Review 28 (2024-04-11 - Rating: 5)
I had a great experience speaking with Mr. Isaac Lucio about servicing our unit. He was very respectful and knowledgeable and got the problem fixed right away. I will be referring his services to people I know in the future! San Antonio Air Service Experts is the only company I trust to get the job done right!

Review 29 (2024-07-08 - Rating: 5)
Your guys did a fantastic job today, they came in on time ready work. They even got me signed up for an upgrade with the humidity sensor for good quality air.

Review 30 (2024-02-07 - Rating: 5)
Nichole and Mike were very cordial and professional. They performed the routine maintenance on my home to prepare for summer, and they identified any problem areas quickly while letting me know what was good and what needed attention. I definitely recommend!

Review 31 (2024-11-18 - Rating: 4)
They did a great job. However, the dust appears to be the same. Hopefully, when the APOC-X is installed, progress in dust will decrease?????

Review 32 (2024-06-27 - Rating: 5)
Technicians Dave & Isaac gave our AC system a look see warranty inspection. Reported thumbs up findings, courteous & professional, good customer service. Thx Guys

Review 33 (2024-02-29 - Rating: 5)
We have been with San Antonio Air Service Experts 7 years and have always received excellent Customer Care Service. Their technicians are top notch. Ernest and Andy (Service Air Technicians) were wonderful .Both represented San Antonio Air Service in the best possible way. They were (1) courteous and respectful; (2) proactive by paying attention to our customer needs; (3) working on repairs in a timely manner; and (4) offering recommendations with helping us and explaining what work was going to be done and how it would benefit our home

Review 34 (2024-08-08 - Rating: 5)
Had a leak in the AC system. They came out next day and diagnosed the problem quickly. They made the repairs. Found the technician to be honest, knowledgeable, and professional.

Review 35 (2024-04-03 - Rating: 5)
Michael Jones and Joe r. This team treated or home as if it was there own. These men took extra care to help keep our little dog from not getting out the front door. Clean up and efficient with with there time. Were glad to have meet them.

Review 36 (2024-08-27 - Rating: 5)
We had our outdoor unit shut down in the middle of the night, and those living in San Antonio know that in August, this is a worst-case scenario. I called SA Air Service Experts first thing and we had a team at the house by 10am. They quickly found that the fan blade literally broke off (manufacture warranty) and the closest replacement part was in San Marcos. Oscar drove there and back and had the system running perfectly in very short order. Would highly recommend them. Their technicians are always punctual, knowledgeable, and very thorough.

Review 37 (2024-11-03 - Rating: 5)
Have been using San Antonio Air for 2 years. Great customer service and servicing of HVAC. Nicole did a comprehensive assessment and found the reason our HVAC was not working. She fixed it promptly. She was professional, experienced and efficient.

Review 38 (2024-04-22 - Rating: 5)
I had a great experience with San Antonio Air Service Experts. Chris Z and Jose R were very knowledgeable and willing to answer my many questions. I was extremely satisfied with my service and will definitely be recommending to all my friends and family.

Review 39 (2024-04-22 - Rating: 5)
Issac Lucio was my AC tech he did a great job. Issac is very professional and very knowledgeable. Issac answered all of our questions and provided great advice on our units. I highly recommend using San Antonio Air Service Experts and ask for Issac you will not be disappointed. A+++++ Service thanks SAASE!

Review 40 (2024-07-08 - Rating: 5)
These folks are great! They do it all: last week their A/C tech, Oscar, brought my system back to life. Today, Larry, from their plumbing side restored my sink to operational status. Both technicians are top of the line in professionalism, friendliness, and capability. I count on the San Antonio Service Experts for a lot, and I am always greatful for their services. Thank you!!

Review 41 (2024-06-11 - Rating: 5)
Our A/C went out on a Friday afternoon. The company said they would come the next morning. The team was here early Saturday morning. They quickly determined the problem and relaced the capacitor. They were very professional and knowledgeable.

Review 42 (2024-04-11 - Rating: 5)
I Called San Antonio Air Services and Chris Z came out to do my tune up. He did a great job and was very polite young man. Very happy with how everything was done.

Review 43 (2023-09-27 - Rating: 5)
Larry and Jose diagnosed my issue quickly and explained why the part was needed. Once it arrives it was installed in 30 minutes with pictures of the process and he showed me the part failure we thought it was initially. Fantastic service! Not just a/c experts folks, they do plumbing too!Edit to add troy came out for a/c service and I finally understand whats going on in my system. These guys are great.

Review 44 (2024-04-22 - Rating: 5)
They are lifesavers! Jose R and Chris Z were very attentive to detail and did such an amazing job with explaining everything and letting me know what I needed for my a/c! I recommend them to anyone who needs their A/C checked! Wonderful customer service!

Review 45 (2023-10-12 - Rating: 5)
We just had our bi-annual maintenance completed on our unit. Brady and Cameron explained thoroughly what they were doing and why it was being done. Both were very professional and yet very friendly, which is always a welcomed combination. They finished quickly and efficiently. As a bonus, they even brought our recycle can in from the road. Now that is really going above and beyond. Quite refreshing in today’s world. Thanks guys!

Review 46 (2024-04-22 - Rating: 5)
Happy Customer! , Jose R HVAC technician, very Attentive, with Outstanding quality customer service. He did a great job! And was able to finish the job very quickly. Definitely recommend him as your HVAC technician. Thank you Jose!

Review 47 (2023-07-25 - Rating: 5)
This company is too notch! Our ac went out in this devastating heat and Shaun and his team came right out, worked to get us a new system a day later. They don’t usually work on the weekend, but we’re kind enough to do it for us! They went above and beyond! Very generous, helpful, knowledgeable. If you need a reliable ac company this is the one to choose. Their customer service is fantastic!! Very happy with them and our new unit! Praise God for them!!

Review 48 (2023-04-06 - Rating: 5)
Shaun and Chris were amazing. So professional and courteous. They go above and beyond to help you out and I absolutely appreciated that so much. Give them a call, you wont be disappointed. I also want to thank Juan and Jose G. They did an awesome job with installation of the HVAC. These guys know what theyre doing. Very professional, respectful and kind. To Larry and Brady that installed the water heater, thank you so much for a job well done. I feel safe in my home now with top tier products installed by professionals.

Review 49 (2024-04-22 - Rating: 5)
Great service, Jose Rodriguez and Chris z where very professional and polite. They did an outstanding job and went out of there way to help me. Highly recommend them to anybody, great customer service as well! Thanks again

Review 50 (2023-03-08 - Rating: 5)
Shaun and Chris responded to my request to come and assessed my current system and give me a quote on a new system the same day…very promptly since my system was completely out. The technicians that installed the system, Paul Sr and Adan, were prompt and professional. They kept me informed of what they were doing every step of the way and cleaned up the when they were finished. Shaun setup the digital thermostat and system was running beautifully before they left. Using the Advantage Program made it possible for me to get this done sooner and I like that they will take care of any and all issues in the future at No cost to me.

Review 51 (2023-06-06 - Rating: 5)
These guys were great. Christian and Oscar came out this morning, did a great job troubleshooting and went over options. They patiently answered all of our questions and were friendly and very pleasant to work with. Within a couple of hours, Paul and Jose were here for the install. They were very courteous, friendly, professional and efficient. They got to work and had our new system up and running quickly in spite of a surprise rain shower. They cleaned everything up and didn’t leave any mess behind. They answered all of our questions and showed us how to use the new system. The new system seems to be awesome. It is quiet and works great! I highly recommend them!

Review 52 (2023-07-26 - Rating: 5)
Paul, Juan, and Joe did such a professional job of installing our new A/C! They were very kind snd explained their work. They even had to come back a second day to complete the job. Jose and Adan came to fully explain the S40 Smart Thermostat. These men definitely make the company shine-they are a step ahead of others in customer service!!! I cannot say enough and highly recommend them!!!

Review 53 (2024-03-01 - Rating: 5)
Our Home had to Lennox to stage ache key pumps installed in our home. Our team of workers were Mike Jones, Joe Rebolloso, Juan Carlos Elicondo, and Andy Perez. The men were professionals from the start! They informed of all the processes that were completed, neat, thorough, and made sure the units, and thermostats were functioning correctly. It was a challenging install with bad weather and they even had to remove the attic steps to fit the unit! I was very happy with the great job and they even vacuumed!

Review 54 (2024-05-16 - Rating: 5)
Our house has a lot of character and the a/c was no different. Mike Jones, Joe R. And J.J. made the new system work when the house tried real hard to prevent it. We are very happy with the system and look forward to cool times after a week without.

Review 55 (2024-05-09 - Rating: 5)
Great price for a Service check on my A/C unit. Christopher was timely and efficient. An honest review of my unit was much appreciated without trying to sell me on other products.

Review 56 (2023-01-21 - Rating: 5)
You can always count on their Fast and Professional crews! Had an emergency and was able to get a same day appointment. Mike and Jose that arrived were kind and professionals, they checked everything and got us fixed up quickly, with zero mess! Great communication, they explained all the information and allowed us to feel confident in their technical expertise. Our family truly appreciates their service! 10/10

Review 57 (2023-05-01 - Rating: 5)
Today Jose Garcia, Mike Herrera and Andrew stopped by to service our AC unit and what a service. All very friendly and knowledgeable, Jose gave us great recommendations and Mike checked our Water heater giving us an advice about what to expect in the next couple of months. I am very grateful for Andrew’s patience and his attention to detail sealing my AC unit. I recommend 100% San Antonio air and the awesome team that visited us today, definitely we want them to come back.

Review 58 (2023-11-17 - Rating: 5)
Happy Customer! Nichole, HVAC technician, was very approachable and professional. She answered all my questions and explained everything about the AC system she was concerned with. The most pleasant experience I’ve had with San Antonio Air Service Experts. She took her time and I could tell she was checking every little thing. This is service! 👏 Thanks Nichole!

Review 59 (2023-08-31 - Rating: 5)
San, Antonio Air provide excellent service. From the scheduling to the technicians arrival to the professionalism and the ability to diagnose the issue quickly. Edgar and Jose are two of the best technicians! Very professional and knowledgeable. Pleasure to work with! Gerry and Dorothy Brown

Review 60 (2023-10-26 - Rating: 5)
Unpredictable weather in San Antonio doesnt give you the luxury of going any period of time without an air conditioner. Brady and Adan arrived hours after calling for an appointment to diagnose and fix our system. They were kind, helpful, and respectful of me on top of their knowledge and ability to promptly and efficiently address our AC problems. HIGHLY recommend Brady and Adan with San Antonio Air!

Review 61 (2023-05-31 - Rating: 5)
I truly cannot recommend them enough! They went above & beyond what they needed to. We scheduled a tune up cause we felt our AC wasn’t working properly. Will & Edgar inspected every thing you could possibly think of to make sure they found the actual issue & any additional concerns. we asked to have our attic ductwork checked & they were more than happy to inspect it. The kept me informed throughout the process of what they were finding & recommendations. At the end we were emailed a full inspection report card - it included a good-bad rating on dozens of items, pictures & descriptions of concerns they found. They were super thorough & felt like I got way more than my moneys worth on info for how to help my system.

Review 62 (2023-11-21 - Rating: 5)
Adan and Zack were 5 stars! They came out for an annual servic. We had someone else tell us we needed a costly new piece and these guys saved the day and fixed everything as part of the warranty with no cost. They were kind and honest and a pleasure to have in our home. We will be sticking with this company!

Review 63 (2022-10-19 - Rating: 5)
Aaron arrived on time, was professional and courteous when he came to service my water heater. He explained things to me in a way I could understand and process. He answered all my questions clearly and provided suggestions for the future well-being of my system. Ive used San Antonio Air in the past, and their technicians always leave me with a positive impression. 10/10 would call San Antonio Air again. I highly recommend.

Review 64 (2023-06-22 - Rating: 5)
Adan and Andrew were very good and efficient in the installation of the new system. Their knowledge of 18 years experience was very reassuring for me as they did the installation. And a big thank you for Nick in getting it. They all were very good...from the lady who took my call to Adan and Andrew who installed it. Thank you so much!

Review 65 (2023-06-15 - Rating: 5)
Larry and his partner( great already forgot his name ) today did an excellent job installing our new water softener. They did a great job explaining everything on how it works and did the job very quickly and professionally. Would recommend them to do all your installation work if needed . Definitely will use them again.

Review 66 (2024-01-18 - Rating: 5)
Aden and Ty were so upbeat and sweet. These two men treated us like we were family and both were so well mannered. You have two hidden gems in these well put together men. God bless and hard work and honesty is the key to a successful business and life.

Review 67 (2023-07-11 - Rating: 5)
My experience with Edgar Loredo,my service technician, was exceptional. He was professional and knowledgeable. I highly recommend this company. Today April 27 2019 your company replaced my AC unit and I want to leave a new review. Hector,Will, Chris R, Mike Y were very exceptional in seeing that I received the best service possible. They were professional and pleasant to work with. Also on July 11,2023 Larry and Jose replaced my depleted water softener. They were professional, knowledgeable and personable. Felt like old friends to this senior lady.

Review 68 (2022-09-08 - Rating: 4)
The tech, Jose Martinez, was to arrive between 10am and noon. At 11am the office called to inform me that Jose was running a little late. He arrived at 11:45am, still within the promised window. A good start, and it got even better. Jose was neat, clean, articulate and respectful. A knowledgeable professional, Jose walked me through the process and answered my every question. Even though the weather was fair, Jose wore those little booties that protect floors. I was going to have just the AC system serviced, but I felt so comfortable with this company and with their technician that I agreed to have the furnace serviced too. All the work was done in great detail and we were made to feel like we were his most important appointment. I highly recommend this first class company and especially their top notch technician, Jose Martinez.

Review 69 (2024-04-22 - Rating: 5)
Had the pleasure of working with Chris Z. and Jose R.Both were very informative and patient with me and my lack of knowledge.. So nice to meet young adults with so much knowledge with a wealth of compassion for their job! Wonderful job !Thank youBen

Review 70 (2023-03-20 - Rating: 5)
We contacted the company as we had a leak in our kitchen under our sink and behind the wall. They scheduled our appointment very quickly. Larry A. and Brady arrived promptly on the scheduled day. Larry explained every step in the process. He and Brady were professional and polite. My husband and I were very pleased with the work done.

Review 71 (2023-09-08 - Rating: 5)
Our service technician Ezekiel S. arrived at the reserved time and called before arrival to confirm the address. He immediately started working and was able to conduct a service tune up with no issues. He took photos of potential issues and provided us a estimate quote for future work. San Antonio Air Service Experts are professionals and I will continue to do business with them.

Review 72 (2024-06-11 - Rating: 5)
Ty and David were both professional and knowledgeable about my two systems. They explained in detail each important aspect of the work that was done and made appropriate recommendations. I would recommend this company if peace of mind is what you are after in the service of any company. You can be assured that the work was done accurately!!!

Review 73 (2023-09-09 - Rating: 5)
Christopher was our technician and he worked so hard to fix our A/C over 2 days. It was problems and challenges one right after the other but he was patient and explained everything to us step by step. I’m so glad it’s over and it’s fixed but I felt confident and comfortable knowing that Christopher was there and going to get our A/C up and running.

Review 74 (2023-09-13 - Rating: 5)
This organization has outstanding technicians! The quality and knowledge they possess is second to none. They are always polite and they love to educate you on the equipment they are working on if you ask. I gained so much knowledge on preventive maintenance. Shout out to Zack for a job well done and to management for hiring quality people! Thanks

Review 75 (2023-03-13 - Rating: 5)
Paul Sr. And Omar were awesome! They installed a completely new a/c and furnace system in my home, quickly, efficiently and professionally. Both the inside and outside units are amazing and well worth the cost. We’ve used this company before for our water heater and we are always blown away by the job that they do. If you guys send techs and installers like Paul Sr and Omar to ever customer, there’s no wonder you’re the best folks in the biz! You’ve earned the title “Experts” in my eyes!! 12/10

Review 76 (2023-04-17 - Rating: 5)
Jose Garcia and Adam Came out to my house and fixed my AC unit, They did a great job fast, courteous, and with clean and obvious knowledge. They even happily explained a few things to me about my system then i did not know at all. Great couple of guys Great couple of technicians. While i hope i dont need any more repairs if i do this is the place i will be callingA+++++

Review 77 (2023-11-03 - Rating: 5)
I had a very bad experience before with this company. However they have redeemed themselves. The girl in the office was great at answering my questions and kind when speaking to me. Today Chris D. came out to help with my non working unit. He was knowledgeable and spoke to me in terms I could understand. He explained the process and even shared photos. Overall a great experience.Update 11/3/23Kameron came out to my home to do some winter maintenance on my unit. For as young as he is he was kind and professional. He explained what work had been completed as well as what I could be expecting for maintenance in the near future. He even said hi to my cat. Most people arent cat people so it meant a lot to me that he acknowledged my cat. This is my 2nd 5 star experience.....

Review 78 (2023-04-14 - Rating: 5)
We had the opportunity to work with SA Air experts over the past week. We had a new AC installed, water heater installed and leaking pipe fixed.Everything was done within a day or 2 of contacting the company, which was so impressive.Additionally, when our water heater was being installed Larry found a leak, was able to give me a quote and made it make to the house in 2 days to fix it. He and his assistant were friendly, knowledge and performed excellent work.The AC installation crew also went above and beyond by making a trip to Home Depot to replace an electric fuse to ensure that the AC was up and running the same day as the install.I could not recommend this company enough.

Review 79 (2023-06-21 - Rating: 5)
Jose & Paul did an excellent job installing my HVAC and furnace. They worked really diligently, even though it was super hot (Texas in June!) and got it done with time to spare. They also took the time to explain how to maintain the unit and showed me everything I needed to know. I recommend this company!

Review 80 (2022-02-15 - Rating: 5)
Always great customer service and they take great care of my system! I learn maybe 3 or 4 new things about my own system every time I get my biannual maintenance done. Edgar was the most recent and he was so wonderful!Edit: 1 year later I had the pleasure of having Edgar service my home again, and the quality is still the best I could ever ask for! Providing non-biased suggestions and tips on how to maintain my system to the best of my ability. Truly an awesome experience every time!

Review 81 (2024-02-03 - Rating: 5)
Andrew and Mike installed insulation and replaced parts in my central unit. They were very courteous, shared details, did the work, and cleaned up. they provided very professional service.

Review 82 (2024-04-23 - Rating: 5)
Chris and Luis showed up to conduct a spring service. They were attentive, professional, and thorough. They found an issue with a capacitor, and recommended replacement. I gave the go ahead, and without me asking, they called the office and verified the capacitor was under warranty and thus saved me almost $200. Top notch service, in my book.Today Mike Jones and Andrew came to install a new system as the old one needed replacement. Both Mike and Andrew were professional and thorough, and were able to work very well in my small attic. I was amazed how quickly they were able to get the old system out, install the new, and fix the issue with the plenum. We have been using San Antonio Air and Service Experts over 20 years, and will continue because of technicians like these.

Review 83 (2023-03-03 - Rating: 5)
Jose and Edgar did a really great job explaining the process and importance of having the job done right! They thoroughly examined the work that needed to be done and exceed my expectations as they provided accurate information. They definitely made me feel comfortable and I didn’t feel pressured or obligated to do anything. And that’s what I appreciate most. These guys know what they’re talking about, and I would recommend them to anyone needing top notch quality hvac systems any day!

Review 84 (2024-05-31 - Rating: 5)
LARRY Arriaga did a great job with his team of replacing my water heater and water pressure valve. They are my plumbers of choice from now on.

Review 85 (2024-10-29 - Rating: 5)
Wow! Chris, the ACE-certified service technician with San Antonio Air Service Experts that came out to repair my a/c system today was fantastic! He was friendly, kind, professional, brilliant smart, and I mean brilliant smart, and effective. Chris figured out the problem with my a/c (which a tech from a different a/c company was unable to do), repaired the problem, explained to me what needed repair and how he fixed it, and then patiently answered my questions about it. This is truly the best a/c service technician I have ever had. Thank you so much Chris!!

Review 86 (2022-08-27 - Rating: 5)
I have been a very long term customer and always get great service from regular maintenance to prompt emergency repairs. Never call another company SA Air office and technical staff cannot be beat. Today had my regular service and Johnathan was fabulous. Very knowledgeable did not rush and did an excellent job. I hope I get John as my technician again next time but if not every one who has been to our numerous homes over the years are unbeatable. They all truly embrace exceptional customer service and go above and beyond to ensure I am always satisfied. I have been on there Advantage Plan so I pay monthly for my twice per year service and they call me to remind me when service is due not like other companies who are never available unless you call and hound them. You will not be disappointed with SA Air Conditioning. Plus they are now adding plumbing, water softener and sprinkler repair services. One stop service, so pleased.

Review 87 (2023-05-22 - Rating: 5)
Mike and marques were professional and completed the job described05/22/24Mike and Marques did a great job. They were right on time, were polite and were very happy while working in that hot attic pumping insulation into my home. They were a pleasure to be around. I strongly recommend them for any job you may need from San Antonio Air.

Review 88 (2024-05-30 - Rating: 5)
Ty was so very helpful, professional and friendly. He did a thorough check of our system and made a few recommendations. We were very pleased with Ty. Thanks

Review 89 (2019-05-20 - Rating: 5)
We called San Antonio Air Conditioning Service around 7:30 in the morning because our A/C was not cooling and by 8:30 a service technician had arrived. Chris Moore was polite, helpful, and knowledgeable. He diagnosed the trouble that caused our A/C to stop cooling, he even got up in the attic to take a look at the lines. After discussing the necessary repairs (it was an old unit) we decided to purchase a new unit. Chris made a call to a comfort advisor and within 10 minutes Alex Hernandez arrived. He patiently went over all the different options with us, explaining each thoroughly. He was extremely knowledgeable and helped with all the necessary paperwork. Fortunately there was an available crew in the area and within an hour Chris Rodriguez, Mando, Matt, and Charlie arrived and immediately started with the installation. They worked diligently to get the indoor and outdoor units installed. By 6:00 p.m. they were finished and we had cool air once again. The service we received from San Antonio Air Conditioning was outstanding from start to finish. Each employee we dealt with was conscientious in doing their part to be sure we received excellent service. We will definitely recommend San Antonio Air Conditioning Service Experts to anyone looking for A/C services.

Review 90 (2023-06-16 - Rating: 5)
Repeat customer, always had great communication about arrival time, great service, and the job is done right for a good price. Edgar and Oscar came by today and fixed us up and showed us easy ways to maintain our system ourselves to avoid future problems and also found/used a coupon to save us money.

Review 91 (2022-11-01 - Rating: 5)
I just had my semi-annual maintenance completed for my air conditioner unit. My service tech, Edgar, was friendly and knowledgeable. He arrived on time, completed the inspection and cleaning in a timely manner, took the time to explain to me what the numbers meant when describing the efficiency of my unit, and gave me some very good maintenance tips to keep my unit running as efficiently as possible. I have always had good service from San Antonio Air and will continue to depend on them for my air conditioner needs mostly because of the quality of people they have providing their services.11/1/2022 I had Juan and Mike out today to perform services on my system and they were very pleasant, helpful and efficient. They completed the work and made sure the area was cleaned up before they left and made sure I did not have any further questions. I have always found the technicians for this company to be friendly and helpful.

Review 92 (2023-09-20 - Rating: 5)
Jose R and Chris were very knowledgeable and helpful! Showed me ways to maintain my unit on my own between servicing. Very professional, would definitely recommend them to anyone needing AC care!

Review 93 (2024-04-22 - Rating: 5)
I always have a great experience with Chris Z he seems to know what he’s talking about ver knowledgeable and always throwing out key suggestions and he always asks for a second opinion from his co worker Jose I think his name is and I highly appreciate it I will definitely but doing my business there for the near future

Review 94 (2017-06-11 - Rating: 5)
Wow! Highly recommend this company. When our 25 year old AC unit bit the dust, their service tech confirmed we needed a replacement unit. After the service tech gave us his evaluation we met with sales rep. Mike Y. who took lots of time to explain many options and recommendations. He visited with us a long time (after normal working hours) and answered all our questions. The prices were very reasonable and we felt very confident in our decision. After making our decision, they initiated financing and scheduled the install all within a 24 hour period. Super fast, super easy and we are super happy. The install crew was awesome! Ralph, Charlie and Will are very experienced, very professional and just great people to work with. Thank you so much Mike Y., Ralph, Charlie and Will!!!! We will never use anyone else

Review 95 (2023-04-18 - Rating: 5)
Mike and Marques did a fantastic job installing our new AC unit (inside and outside). They were timely, respectful and helpful in getting us used to our new system. I would highly recommend them for any future work.

Review 96 (2024-04-22 - Rating: 5)
Great customer service. Both technicians Jose R and Chris Z, were prompt, courteous and professional. Took the time to explain everything and answered all of our questions.

Review 97 (2023-05-12 - Rating: 5)
The repair was done quickly and professionally. Edgar, Oscar, Jose, and Leo were friendly, knowledgeable, and efficient. Ive used this company since 2017 and have always been pleased with the quality of their work.

Review 98 (2024-10-18 - Rating: 5)
I just had my fall maintenance checkup with Mr. Christopher Delaney. He is a great technician. He answered my questions professionally and signed me up for my maintenance schedule next year. I would recommend San Antonio Air Service Experts to all who ask.

Review 99 (2022-12-31 - Rating: 5)
Shaun & Zeke were very thorough. We really enjoyed working with SA Experts. Also Zeke is our service rep & explains everything during our routine maintenance. New HVAC being installed tomorrow. I may update!12-30-2022 SA Installer Mike Jones was very professional & thorough. Im a network engineer & take pride in my setups i.e. network art. Mike was the same. Impressed how he set my UV light inside the unit instead of drilling holes like a previous company. Also all wraps & lines were clean & straight. Showed my wife she said ,Man that looks good! Just as I could take the covers off my patch panels, we could literally leave our AC air handler door open! Good work from all.

Review 100 (2021-06-09 - Rating: 5)
Tyler and Mike were great to work with. I feel that they were very transparent throughout the whole process and got my AC back running pretty quickly. They did the job right the first time around. The service call charge was a little steep but that was probably because it was a holiday weekend, but they will take this off the work necessary if you go with them. Great experience!

Review 101 (2023-11-17 - Rating: 5)
Nichole was amazing. She was very professional and kind. She performed a service check on our A/C unit told us her findings and recommended services. 5 star

Review 102 (2023-01-25 - Rating: 5)
Michael came to give us an estimate to change our AC unit, he was knowledgeable, professional and polite, he took his time to answered all our questions. And concerns. We are very happy, It is very likely we will go forward with this company to install our new unit. I’ll post an update when this happens.

Review 103 (2020-01-13 - Rating: 5)
We had a wonderful experience in our service today from Edgar. He was so polite, extremely knowledgeable and skilled. He arrived on time and was very very thorough. He gave us complete explanations for all of our questions and he left a written form covering everything he had done. We were able to purchase all the parts we needed. The job was done correctly the first time instead of needing a repeat visit. We are grateful and very appreciative of the excellent and professional quality service we received today.

Review 104 (2022-08-24 - Rating: 5)
We had issues with our drip pan filling up and our float sensor shutting off the AC. We called to set up an appointment for a tech to come out and they were able to schedule us same day which is great in the Texas heat! Pablo was ver commutative with the estimated time he would arrive and was right on time. He was very professional and diagnosed the issue quickly. Pablo completed the maintenance within 30 minutes and we were good to go. Very efficient and no more issues! Will definitely be using San Antonio Air for any issues going forward.

Review 105 (2022-09-29 - Rating: 5)
Outstanding service! Edgar and Jose G. did a very thorough tuneup on my HVAC system and were extremely helpful in answering all my questions during the service visit. They were both very knowledgeable and professional in checking everything from top to bottom. In the process of doing the checks I was fortunate enough to have an issue discovered and then repaired on the spot. I highly recommend this company!

Review 106 (2023-03-15 - Rating: 5)
Excellent service, David and Ralph installed a new unit and retrofitted perfectly to a very old and inadequate space. They got it to work in no time and they are the most courteous and competent service people. Very happy!Update December 2021: Jesus Delgado installed out new communicating thermostat. Looks great . Very courteous and I am very happy with the serviceUpdate March 2023: Pablo and Mike did a detailed service of the system. It is a pleasure doing business with such professional and courteous people

Review 107 (2023-02-07 - Rating: 5)
Mike and Marquez were polite and efficient. They installed the parts that had been ordered. Didn’t waste any time. Mike noticed a problem and fixed it . Both men worked as a team and completed the installation of equipment. They removed excess packaging material. They had placed drop cloth on floor and removed it. I recommend Mike and Marquez as above average employees.

Review 108 (2022-04-09 - Rating: 5)
Paul Sr., Paul Jr., and Manuel were an amazing team. They completed the installation of our entire AC in a timely, neat, and friendly manner. We were impressed by how much work and problem solving they did in a short amount of time. They explained what they were doing, they were knowledgeable, and extremely courteous. If we ever had another related issue, we would definitely hire them again!

Review 109 (2021-04-15 - Rating: 5)
Customer service was amazing from the phone call to the knowledgeable, professional, on-time emergency after-hours technician, Edgar. It was a blessing that he answered my call after I had missed his call. Thank God he was able to come to our home and see what was the issue with our thermostat, found the problem and immediately fixed the clog. He was very nice, respectful and patient in explaining what the problem was. This is one of the best customer service I have ever experienced and it was such a blessing. Honestly, it’s rare to meet kind, helpful and experienced people like Edgar. I would give him 10 stars for his Above and Beyond customer service.

Review 110 (2022-06-04 - Rating: 5)
My story contains too much info and detail. Even though this’ll be a short version. San Antonio Air did a great job and went above and behind my expectations. Three people that stand out. Edgar, for definitely having to deal with me and constantly answer my phone calls. The techs that came out to my house, Paul SR and Matt. Great work provided by them. All around would definitely recommend to any and everyone I know.

Review 111 (2024-02-06 - Rating: 5)
Love San Antonio Air. We had Mike and Nichole come and inspect our unit for our routine maintenance. They were very nice and very thorough!

Review 112 (2022-12-22 - Rating: 5)
Nicole Gonzales and Michael Herrera are both efficient and professional on the job they do. Aside to that they are both polite, trustworthy and did an excellent job. Also I do appreciate very much they do use foot covers when they get inside the house to keep the house nice and at the same time. Michael and Nicole are both an excellent asset to your company.

Review 113 (2022-08-17 - Rating: 5)
Great, friendly, professional service experts. Called about 30 minutes before arriving and was prepared with shoe covers upon entering the house. He serviced the unit, giving us prices before doing any work. He also provided us with additional information about our unit, he was very efficient and explained how the unit operated. He also expedited the a plumping inspection so I didnt have to lift a finger. Jonathan is now our go to for our ac issues. I would definitely recommend to all my family and friends.

Review 114 (2024-01-16 - Rating: 5)
Nicole came out this morning to service my system. she was great! She explained the process In detail and fixed the issue quickly and efficiently. Thanks Nicole!

Review 115 (2023-05-18 - Rating: 5)
Incredible service at a great price! Andrew Castro was extremely helpful and professional. Everything was fixed in one day and was even repaired sooner than the scheduled visit! Thank you so much for helping us stay cool!

Review 116 (2023-09-08 - Rating: 5)
The service given by Edgar (tech) was excellent. He came and evaluated my a.c. system which was not giving heat. He immediately called his supervisor Mark and informed him that the a.c. was leaking Freon. Witin 2 hours the install crew Will and Hector Replaced the whole A frame . This was all done in the most professional and time sensitive manner. I applaud the whole crew for such an excellent job and best customer service. Thank you. Today September 8th 2023 we had the pleasure of meeting Nicole for our annual AC maintenance appointment. She was very thorough in her duties and also very pleasant to talk to about every detail concerning our AC. She noticed that our main breaker was notoperational.Thanks to her we were able to get it fixed immediately and avoid being roasted in this 107 degree heat. Thank you Nicole and San Antonio Air. We look forward to our continued excellent service.

Review 117 (2024-01-11 - Rating: 5)
Adam and Ty, Service Experts, were awesome. They did a thorough and professional job on servicing my unit.I highly recommend both technicians and the company.

Review 118 (2021-06-17 - Rating: 5)
Edgar has been out to our house twice and he has been SUPER helpful both times! Hes honest. He knows his stuff. He has the customers best interest at the forefront. We are thankful to have worked with him and plan to use him anytime we need service. Thank you Edgar!!

Review 119 (2023-02-20 - Rating: 5)
Jose G. And Mike were very professional and did not try to sell us anything we didn’t need. My husband and I appreciated the care and time they took to explain everything as well as other options available to us for our current situation. Great service and would recommend even for just a general inspection of your home.

Review 120 (2024-04-22 - Rating: 5)
I Required Service and Mr. Jose Rodriguez was Very Professional and Knowledgeable, Easy to talk to and helpful on Explaining so that I Myself have some insight knowledge, The Problem was fixed and would Recommend him and San Antonio Air Service Experts to others and for Future Services 10/10.

Review 121 (2023-03-08 - Rating: 5)
Chris and Mike were great. Both are very knowledgeable and explained everything. I really appreciated their help with getting my unit replaced.Mike Jones and Emilo did a great job of installing the new HBAC unit and I really appreciated that they were able to come a bit la8inthe day because I didnt get off work early. The system is working nice and cooling my house.

Review 122 (2023-02-01 - Rating: 5)
I am not the kind to write reviews but I had to write one for these guys. Edgar, Pablo and Jose R were professional and spectacular. They came in to listen to me describe the issue. Instead of checking what I describe as the issue they ended up checking the whole system to make sure that all the parts were in working order. The previous company just checked what they perceived what the issue was and just fixed that without checking anything else. Which is why I had to call “San Antonio Air”. Edgar talked me through what Pablo and Jose R were doing. Once they found what the issues were they proceeded to tell me my options at each issue. As Pablo was giving me the bad news, Edgar and I were telling Jose R of our zap stories which lightened that news. “Jose, remember if you get zapped, walk it off, the tingling will go away and the feeling will come back.” If these three guys are any indication of the professionalism and service of San Antonio Air, then I am in good hands.Thank you Edgar, Pablo and Jose R.

Review 123 (2023-07-12 - Rating: 5)
Nicole was our Service Expert for 2 units yesterday. She was very knowledgeable, efficient and professional. She thoroughly explained the working of the units and what to expect. Being raised in an (out of state) Cooling & Heating business, her passion was recognized. 10/10 recommendation for Nicole.

Review 124 (2017-10-02 - Rating: 5)
Larry and David were very professional. They were fun loving and seemed to enjoy what they do and did it well. Henry made sure that we were taken care of and our needs were met or exceeded. Edgar did our winter service and was very polite and helpful. Carlos came to diagnose a system issue on the weekend and was very knowledgeable and helpful. The dispatchers were very helpful with our after hours call. Edgar completed the repair the next business day with the same professionalism as before.

Review 125 (2020-08-28 - Rating: 5)
Edgar did an excellent job. Very professional, nice and knowledgeable. Would highly recommend him and refer to others. Great representative of the firm. Service plan also offers a great value. Customer service rep also was polite and called to confirm time. Very pleased with my overall experience.

Review 126 (2024-03-15 - Rating: 5)
Zachary Frantz was very insightful and very professional. Im vary happy how he cleaned and flushed the system and went beyond for me. Thank you Zachary!

Review 127 (2022-06-24 - Rating: 5)
San Antonio Air Service Experts was very professional on the phone, they came out the same day and made my repair at a very reasonable price. Oscar the service tech was extremely polite, informative and professional, my overall experience today was excellent! I will definitely use this company again.

Review 128 (2022-09-02 - Rating: 5)
I wanted to take a moment to share a recent experience I had with San Antonio Air Service Experts. I had a system installed a few years back and also purchased a 10 year parts, labor and maintenance plan. The Top of the Line Dave Lennox Signature Series system I purchased I am extremely pleased with. My home is kept comfortable, and my utility bills are very very low comparable to others that I have spoken to. I was due for my seasonal maintenance service and hadnt received any communication from San Antonio Air to schedule. I reached out to them and they scheduled the service for me on a Saturday, so that I could be home for the service between 12 and 2pm. I called them at 12:15pm to ensure I was on schedule and that I would be communicated with before the visit. The Technician never showed, and the office never communicated back to me. After 3pm I called the office and spoke to a representative that stated that no technician would arrive as scheduled, and that I needed to contact the office on Monday. The Office had a hold on my account, for not to service. This was later determined to be an error. However, this problem with the office caused an excessive delay at getting my unit serviced as scheduled.***The Companys Communication needs to improve.****The GM contacted me personally and apologized, and promptly got me back on the schedule. Edgar Loredo and Will Martinez both came to my home to handle the service, and ensure that I was completely taken care of. Both of these employees are extremely professional assets to your company. Your are very fortunate to have them on your team. Please ensure that both of them receive the praise and recognition I have extended in this review. Both deserve a Bonus of some form, and I hope that you see the value in them and can extend that gratitude towards them. Edgar is a truck enthusiast as is Will. They are both in the market for a new Tundra, therefore, Im sure this level of service can put them one step closer to there prize. Respectfully, Ken

Review 129 (2021-08-03 - Rating: 5)
San Antonio Air Service Experts came over and did an excellent job! Edgar was very knowledgeable and professional, he took a quick look and immediately knew what our problem was. He even gave us some very useful tips to make sure we are keeping our unit in good shape! Highly recommend giving them a call and asking for Edgar if possible.

Review 130 (2023-01-17 - Rating: 5)
When I called it was on New Years Eve. The first person that came out was Chris. He checked to see where the problem was. He took pictures of the entire heating system including ducts. The problem was the control panel on the furnace. He told me about the Advantage Program. The control panel was expensive but that the furnace was about 20 years old. I found out later that in the south like Texas and Arizona they last at least 10 years. So he contacted the sales rep Mike Yetman. He came out the SAME DAY. Went over my options and cost. He didnt know how soon with holidays he could get put in. He was able to get a better unit at a low price. Remember this in 12/31. The unit was installed on 1/3/23 by Adam, Juan Carlos and Emilio. They made a mess but differently cleaned everything up. The unit waS in my attic and had to be disassembled and new one assembled in the attic. Lots of work. GREAT JOB ALL AROUND.

Review 131 (2022-07-12 - Rating: 5)
Edgar was our technician and as always he’s professional, courteous, and very knowledgeable. He did an outstanding job and was able to explain the service we required. We will continue to do business with SA Air Service because we think they’re the best, thank you.

Review 132 (2022-06-17 - Rating: 5)
Edgar knew exactly what was wrong when he arrived and explained the entire issue including how the floats and condensate piping worked. He quickly took care of the problem. Since we had never set our thermostat up on our phones he took the time to help us do that and explain everything in a very helpful and step by step way. He was also a bit of a comedian which made him very accessible and helpful.

Review 133 (2021-06-26 - Rating: 5)
Edgar was happy and ready to help us, offered us good deals and was very knowledgeable of what he was doing with our AC, he managed to do the best and we were happy with the results. Along with his co-worker Sean, they were very nice and professional.

Review 134 (2023-09-08 - Rating: 5)
We purchased an HVAC unit from San Antonio Sir Service and use their continuing maintenance service. They have been extremely professional and perform excellent service. I am very pleased with their work. I will continue to be their customer.

Review 135 (2023-07-28 - Rating: 5)
I had a really really bad clogged drain. San Antonio air went out 2 experts, Larry and Jose. They were very professional and thorough with solving my issue. Thanks Jose R. and Larry A. You really helped kick out a worry free weekend.

Review 136 (2022-09-11 - Rating: 5)
We had some miscommunication issues with the office twice and had to wait some additional time when attempting to schedule inspection of our unit. While it was a little upsetting, these things can and do happen. The gentleman that arrived to perform the maintenance/repair of our system was Jonathan. He was nothing short of awesome. He was punctual (a little early, in fact, which was not a bad thing), knowledgeable, professional, courteous, and took the time to thoroughly explain and make suggestions based on his findings. We could not be happier with the service provided by Jonathan and, moving forward, will request him each and every time we need any maintenance or repairs performed on our AC/heating unit. In fact, he notified us that they now provide plumbing services, so were likely going to contact SA Air should plumbing needs arise.

Review 137 (2022-10-06 - Rating: 5)
Many thanks to everyone at San Antonio Air Service Experts (SAASE). From Christian, both techs named Jose, and Paul Jr. & Paul Sr. who installed our new system. They were on time, very nice, knowledgeable about their systems and services and answered all of our questions. Weve been with this company for over 25 years and our confidence was shaken in 2020, but the service today went a long way to change that perception. We hope to not see them for a while, except for the bi-yearly service, but if we do, we feel like we are with the right team.

Review 138 (2020-07-22 - Rating: 5)
Very happy with timely service and going above and beyond. Letty was great, she supported me throughout the process from product knowledge on new ac unit, to going with me to ensure I had an air conditioner in my home, setting it up and taking it down until they were able to come out!! The service tech (Guillermo and forgot other techs name) were also informative, answered my questions before during and after install. I have peace of mind in the quality and service I received from Letty along with the team that came to do the work!! Thank you to the whole team for doing it right the 1st time!!!! This was a major purchase but they made it a easy process!! Many thank yous!!!

Review 139 (2014-04-05 - Rating: 5)
I LOVE THIS COMPANY!When my home warranty company didnt answer my calls or online requests for assistance with my broken AC (still under warranty), I contacted their contractor who had installed it less than a year ago. After several emails and phone call attempts, the contractor informed me they would not come out without the home warranty company dispatching them, regardless of the fact I had purchased a service contract WITH THE CONTRACTOR.Desperate for air conditioning, I called Service Experts when I just couldnt wait around any longer. They were amazing! Mary in dispatch was friendly, courteous and FAST. Adrian came out to my home within 2 hours of my original call and diagnosed the problem. My coils, not yet a year old, were riddled with holes and all my coolant had leaked. He went above and beyond to keep my family comfoortable by 1) charging the system with enough coolant to keep us going until it could be fixed 2) scheduling an appointment immediately to fix the unit within days 3) Applying my service fee $49 to an annual service plan (which I knew would be well worth the $138) and 4) Examining my outdoor unit to make sure it was running properly. When he discovered it wasnt as compatible as it should be for the new indoor unit, he helped me schedule a free estimate for the next day to see what it would cost to replace and get the system running optimally.When John Richmond arrived with an estimate the next day, it was more of the friendly, personable, attentive service they had given me previously. He gave me a very reasonable estimate and even gave me a military discount!My home warranty company and their contractor finally came through, but Im so happy with the service I received from San Antonio Air that I plan to only do business with them from here on out. Im so glad I bought their service plan and will definitely be buying a new outdoor unit from them this fall. If you have AC/Heating needs in San Antonio, these are the people to call!

Review 140 (2023-05-22 - Rating: 5)
Nicole was punctual and very professional. She inspected my unit completely to make sure everything was in working order inside and out. The technician also listened to my concern about the unit and made sure to rectify the issue.

Review 141 (2021-03-17 - Rating: 5)
Great experience, even got us in early because they understood I was without AC. It was an easy fix but the tech was very knowledgeable and showed me how to program the thermostat. He checked everything else before leaving and even showed me one of the UV air disinfection bulb devices I inquired about. My service tech was Tyler - very knowledgeable and professional! Thank you- will use again and recommend on NextDoor!

Review 142 (2024-04-24 - Rating: 5)
I was really impressed with the level of service I received from Isaac L. I had a great experience and customer service with him. Definitely will recommend this company to others and ask for him!

Review 143 (2022-03-09 - Rating: 5)
Miguel left me the highest impression of integrity understanding our needs pleasant and extremely curious. He gave answers to Al my questions and left me with a felling of confidence in himself and YOUR company!!He as a keeper and an asset to your industry!He also made recommendations the will help our family to look into further work and possiblereplacement of air conditioning system. Miguel even set appointment for my wife and I to meet with Mike to go over needed replacement work in our ac unit! Thank you and Thank you! Looking forward to doing further business with you you staff and company! God Bless.

Review 144 (2024-01-17 - Rating: 5)
Nichole was excellent! She arrived early, was thorough and answered all of our questions. Happy she came by today!

Review 145 (2019-06-11 - Rating: 5)
Awesome company. From the after call service to the Technician. Edgar was awesome. I called company at 7:30pm for after hours and Edgar called by 8:30 saying he was on his way. Edgar was a true professional and very informative. You could tell he loved what he does and you can tell he is great at it. This was my first time using SA service experts, but because of Edgar I am going to sign up for their preventive service plan.

Review 146 (2023-12-22 - Rating: 5)
Had a complete new air/heat plus two damper zone system installed in my home by San Antonio Air. My experience with San Antonio Air stated with the sales consultant Mike Y. Mike was able to examine my current system, then make replacement recommendations to me. There was no hard sales push. Mike explained, in understandable terms, which system options were available, and all details concerning each systems performance specifications. Once I selected the system I desired, Mike provided me with a complete cost for my installation, not an estimate, but the final complete price, regardless of what if any additional unexpected work may need to be completed. During the installation, there were some additional work issues that needed to be completed, but as Mike had advised me, there was no change to the final bill. Final bill was exactly as stated in my contract (no hidden fees what so ever). Also the technicians that came to my house were fantastic. David, Larry, & Carlos were very knowledgeable and professional. First thing they did after introducing themselves to me, was to lay drop cloths from the front door all the way upstairs and to my attic, to keep the house as clean as possible during the installation. Work was completed efficiently and properly. All completed work was explained by the technicians, and they physically reviewed each major component of my new ac/heat/zone system with me. Additional clean up work was performed after work was completed, and they left the house clean. Great job David, Larry, & Carlos. Finally, the sales representative Mike did not just sell me a system and disappear. Mike was at my house several times during the two day installation, to ensure all work was being performed as promised, and to make sure I was completely satisfied. Thanks again Mike for all your assistance. I would highly recommend San Antonio Air to other individuals looking to have a older system replaced or an existing system repaired.Nicole and Adan serviced my A/C system today, 22 Dec 23. They were both fantasy, very knowledgeable and able to explain all details in easy to understand terms. Outstanding technicians.

Review 147 (2017-05-13 - Rating: 5)
Roland and Albert were sent to our house. Very knowledgeable and professional guys! Company was able to send someone out the next day! They showed up and were able to diagnose the problem and get us a solution very quickly. To be able to complete the work that same day they hauled it across town to get the parts needed. Roland did an incredible job fixing and explaining everything to me, did great work in fast time. Definitely would recommend.

Review 148 (2023-05-01 - Rating: 5)
Mike, Jose and Able were very professional and courteous. They thoroughly explained what they were doing and what improvements to consider to keep the unit running great! I’m glad that I have that service contract with San Antonio Air!

Review 149 (2022-12-23 - Rating: 5)
Mark, JJ, and Art did a great job! Finished the job a lot quicker than expected!Edit 2/21/20: Chris Escobedo came out for my yearly heating and air conditioning maintenance and did a great job. He was patient with me and broke down everything for me. Thank you Chris!12/20 Shaun Richardson was very helpful. Went over all of my options and fixed an issue with my thermostat. Also made me aware that the company would be able to help service my water softener and reverse osmosis system. He helped set up an appointment as well.

Review 150 (2021-02-11 - Rating: 5)
Our thermostat turned off in the middle of the night during a cold front and we called San Antonio Air Service Experts first thing in the morning. They assured us that we would be their first call. Edgar and Will showed up promptly and were extremely professional. It took them less than two hours to fix the issue and explained the whole process so that it was easy to understand. We are very satisfied with this service and definitely plan to keep using this company.

Review 151 (2021-03-08 - Rating: 5)
We have used San Antonio Air Conditioning for some time now and every interaction we have had with each technician has been superior! This last time, Edgar came out and really took his time to explain things and took care of the issue immediately. He is so thorough, friendly and professional. He deserves a raise! I will not use any other air conditioning company ever again. Please give them a call of you need heating and air conditioning service. You will not be disappointed!

Review 152 (2023-01-31 - Rating: 5)
Tyler came out to do our six month maintenance and was great. Our system was in good shape and he was able to answer our questions. We were interested in different systems and how they worked in different weather conditions and he was able to easily explain it to us.Update: Our system went out in the middle of the night during one of the recent arctic cold fronts. With a new baby we were nervous and needed some one to come out immediately. We called around 4am and they scheduled us with Jose G to arrive between 8-10am. He was quickly able to diagnose the problem and fix it, additionally he did some preventive work to make sure the system fuse wouldn’t go out again as quickly. Thank you for the excellent service!

Review 153 (2023-03-24 - Rating: 5)
Pablo was great attending to our repair. He explained exactly what the issue was, how he was going to fix it, and how it functions so that we understood everything start to finish. All while being extremely friendly and courteous.

Review 154 (2024-07-17 - Rating: 5)
Onceagain San Antonio Air comes thru with flying colors. I give Andrew and JJ positive 10.They were quick and fast, they actually worked good together. But best of all they were honest.

Review 155 (2022-12-19 - Rating: 5)
Installation crew especially Hector and Will were awesome. They were meticulous and tidy and very personable as well. They came early and stayed late to make sure the job was done. Mine was a 3 day job due to I had new unit, new ducts, insulation and some wallboard repairs and they arrived in the morning and worked every day past 5, on the last day they were here until 9:30pm but left everything in good working order. They cleaned up any mess and even took some bigger trash I had here. These guys are the absolute best representation of your company.

Review 156 (2022-09-23 - Rating: 5)
Jose Garcia & Christian Scona were extremely professional, explained all in detail and answered all of our questions. They did not rush through the job and made sure everything was working properly. I would recommend their services as they were very thorough while doing the maintenance.

Review 157 (2021-12-05 - Rating: 5)
We had an AC issue and as new home owners we rather have a professional inspect and assist with maintenance so we could learn for future issues. Edgar Loredo, who was our repairman, was super awsome to work with. He was responsive to our call and took the time to teach us how our AC drain line worked and why it started to clog. He was very professional and friendly. If ever using San Antonio Air service experts, ask for Edgar Loredo if you want work quality and a great experience.

Review 158 (2022-06-24 - Rating: 5)
Wonderful service! My AC broke and by the time I noticed it was 9 pm . Oscar the tech came around 10:30 pm as an emergency repair and fixed the problem fast. He was very knowledgeable, polite and ready to help as it was a very hot night.Really recommend this company . They do work after hours and take care of clients . Most companies have a call center 24 hours but no tech on call!

Review 159 (2021-06-12 - Rating: 5)
Excellent service! They had a technician (Edgar) come out late night when I was in a time sensitive situation. Very professional and courteous. Would highly recommend them, and I will be using them for all future maintenance and repairs. Great job San Antonio Air Service Experts! Thank you especially to Edgar for a quick repair while he was running on fumes.

Review 160 (2022-12-29 - Rating: 5)
Larry and his team promptly arrived to diagnose our water heater. They quickly found the problem and had a new water heater installed the next day! Larry was super helpful, kind, and informative. I would definitely recommend him to anyone needing help.

Review 161 (2023-06-06 - Rating: 5)
Paul Santana and Jose Garcia did a fantastic install job. Knowledgeable, professional and on time! Outstanding service from Christian and Oscar on the troubleshooting call as well.

Review 162 (2021-11-09 - Rating: 5)
Larry the plumber that works at this company is the most professional, most knowledgable, nicest man we have ever worked with. We just bought a new home and I have hired 4 different plumbers throughout the renovation process and he is hands down the best and has won and earned my business for life. Thank you Larry for your hard work and for helping us out so many times - especially when our floor was leaking!

Review 163 (2024-01-02 - Rating: 5)
Great experience with San Antonio Air! Their service was prompt, efficient, and the team was friendly. My annual service concerns were addressed with professionalism. Highly recommend their excellent service!

Review 164 (2018-08-09 - Rating: 5)
Edgar did an awesome job today. He was very professional and honest about what we needed to get done. Honestly, this is an amazing company where every single employee Ive been in contact with is doing an outstanding job! Even if its just a quick question over the phone! Keep up the good work guys and a big thank you to Edgar!!

Review 165 (2023-05-18 - Rating: 5)
Andrew Castro Was our Service Tech And I was very satisfied for his professionalism of Installing our Ac Unit and explained everything very well very professional and Was on time like he said and patiently answering any questions I had.. I recommend highly San Antonio HVAC Service Experts. Your Professional Tech Andrew Castro.

Review 166 (2023-09-27 - Rating: 5)
Nichole completed the semi annual (comes with a annual fee) HVAC tune up service today. She arrived within the time window and completed the service. Ive also had them install blow-in insulation last year and also did a blower wheel clean, and hard start kit install, among other things. Satisfied.A side note, Michael Yetman is their main sales guy who you will be in touch for expensive items such as new HVAC installs. Although I have not done much business with him, he was a reasonable guy to work with during the insulation install.

Review 167 (2023-12-29 - Rating: 5)
Jose R was very helpful during our 6 month checkup. He answered all of our questions and made sure our furnace is in good working order!

Review 168 (2024-04-22 - Rating: 5)
I would give Isaac Lucio a 6 out of 5 stars if I could! I heard he was also in the Marines or maybe it was the Navy… anyways, thank you for your service young man!!

Review 169 (2019-08-15 - Rating: 5)
Initial estimate by Alex was very prompt and based on our needs and requirements gave us two excellent systems to choose from.Dispatcher Rio kept us up to date with the installation crews ETA and was very helpful and pleasant.The installers, Hector and Jorge were totally professional, knowledgeable, and eager. Their skill and experience meant that they were able to complete the installation in one day

Review 170 (2022-06-24 - Rating: 5)
Matthew and Chris did an excellent job installing a new air supply into our newly renovated bathroom! On top of being detailed and getting the job done, they were courteous, and ensured the workspaces were cleaned up before they left. We are thrilled to have A/C in the room now, thanks to you and your team!

Review 171 (2016-04-06 - Rating: 5)
We have been using San Antonio A/C Service Experts for years and have never encountered a problem. They are always timely and professional. This time was no exception. Joe came out Monday and did a great job of discovering the problems with the system. It was getting age and time to replace. He took pictures and showed me all of the trouble parts and the cost of replacement. . It was the first time Joe had been here and I was very impressed. I decided on a new system , William and David came out this morning and did a wonderful job. The new unit is in and they explained all the new features. This company will continue to get my business, they have excellent, well trained and professional employees.

Review 172 (2021-03-07 - Rating: 5)
Our AC system was damaged by the rolling power outages. We contacted San Antonio Air Company due to the great reviews. Edgar Laredo the service tech came to assess the system. The next day, Mike Yetman, the sales consultantcame and showed us what the company had to offer. Both of these gentlemen are knowledgeable, skilled and very professional. We are very glad that we chose this company.

Review 173 (2023-06-28 - Rating: 5)
Larry & Jose came promptly & were very knowledgeable & explained everything along the way. They are plumbers for San Antonio Air who found & repaired a leak inside the ceiling from a condensate pipe. Their prompt service halted further damage. Thanks guys!!

Review 174 (2023-09-15 - Rating: 5)
Chris and Troy performed a tune up and they were able to answer so many of my questions where other ac specialist keep giving me the round around. I’m definitely in good hands with them. I completely recommend them.

Review 175 (2020-03-12 - Rating: 5)
Art & J J did an awesome job for us today. They worked the whole day without stopping. Very courteous and knowledgeable! Did a great job. also Mike did a great job explaining what was to be done and came through. Also Mark B. Came by and explained all the work that is to be completed next week. Overall we are quite satisfied!

Review 176 (2022-10-12 - Rating: 5)
Tech Pablo was very professional, courteous and helpful. He explained what he was going to tune up during his visit and brought to my attention any future repairs to possibly anticipate. I am satisfied with the cost and professionalism.Thank You

Review 177 (2017-04-14 - Rating: 5)
Carlos was the technician that came by today for my annual air condition maintenance. He was on time, courteous and explained everything to me as he worked. The work was completed timely. Excellent service was provided today!!!!This company has always been top notch-- from the office staff that answer the phone to the technicians that come out to service the unit.Update -- Carlos came out this week on 4/10/17 to make a repair. Again, I received excellent service. He was able to work around my work schedule and was timely making the repair. I had a problem with my system late Saturday night and received a call right away from Carlos. He came out early Sunday to check out the system and had to order the part. The part was under warranty . Returned on Monday and completed the work. Appreciate everything that was done!!! Great company !!!!

Review 178 (2022-12-23 - Rating: 5)
Chris was very professional. He kept me informed as he was trying to get the part for about 4 days! He told me I have the part & found out what was wrong with the heater. I like the fact that he kept me informed and then, after repairing it, he said guess what it’s under warranty so there’s no charge!I am so blessed by San Antonio and Service Experts, Especially Chris. & Mike Yetman!

Review 179 (2024-04-25 - Rating: 5)
Isaac lucio was an absolute God could have not asked for better help. A true man of faith. Lucio embodies the Corps values of honor, courage, and commitment.

Review 180 (2020-12-14 - Rating: 5)
The company overall was great but the cherry on top was Sally. She took great care of me like family. She told me about the process of installing a new AC unit and set the proper expectations and followed up. Very prompt and very professional. If not for Sally I would have gone to a competitor. She deserves are raise for sure. Mike also helped out and explained the different options with installing an AC unit. Thank you SALLY and MIKE.

Review 181 (2019-01-11 - Rating: 5)
Edgar L. was very polite and thorough during our maintenance inspection. We have really enjoyed our unit this year and look forward to enjoying it for years to come. The guys that did our install were really great, as well. San Antonio Air has done a wonderful job of keeping the Wydra’s as customers!

Review 182 (2019-08-02 - Rating: 5)
I had my a/c go out this week, from the time I called and Khalil had to come out on a Sunday night, I have received knowledgeable, courteous and professional service. Alex sold me my new unit and explained all the different options and rebates. But Chris and Matt, who performed the install, worked great as a team and got the job done efficiently. The install looks great and they brought everything up to code. They did a great job!!! Thank you!!

Review 183 (2023-02-28 - Rating: 5)
Feb 28 - I had a favorable encounter with Jose Garcia today during HVAC inspection. He explained every step of his inspection and provided reasons what and why they are looking for specific things during the inspection process. Jose is knowledgeable, prompt, on time, professional and personable tech. Thanks and he definitely provided a 5-Star service today and will certainly request him 6 months from now. Thanks Jose!/////////////////////////////Had my Fall check today, 12/21/22. Chris and Christian did an outstanding job! Both techs explained every step of the inspection and answered questions I had. Great people skill and well spoken. Techs are on time, polite, prompt, and knowledgeable. Christian performed a thorough visual inspection of my water heater and found no discrepancy. They left hard copy of their report. Extremely satisfied with the service rendered today by Chris and Christian. Thanks!!

Review 184 (2023-10-06 - Rating: 5)
Mike Jones work was great he was very professional and respectful. He met all our needs and made sure we was satisfied.

Review 185 (2022-04-16 - Rating: 5)
From the front office to the technician, their knowledge and ability to explain the work being done was impressive! Joe and Larry were a dynamic team. The work was flawless and I wouldn’t hesitate recommending their services. Great job guys! Thanks!

Review 186 (2021-03-12 - Rating: 5)
Alex is the epitome of a true professional. He is extremely knowledgeable and went above and beyond to make sure that I understood the issues that was going on with both of my AC units. Once he found the issues he discussed the way ahead with me and the he was able to dispatch a sales consultant ((Letty Mares)) to discuss options and pricing for new units. It was not a pressure situation but one filled with options and fair pricing. I will make my decision in the next couple of days after I do my cost analysis. Please acknowledge/reward both Alex and Letty because they are definitely the type of employees that you want at San Antonio Air. I also highly recommend San Antonio Air services to anyone that may need HVAC Services. As a veteran I’m extremely pleased to have them service our area. Call them now!! You will be just as pleased with their service as I am.

Review 187 (2023-02-04 - Rating: 5)
Shawn and Chris were very professional and tried to get me approved for the advantage ,program, but didnot get approved. Also, shut off ac unit due to smelling smoke for the safety for my family. Shawn says will find someone that can help get heating services back on that is affordable. Excellent customer service!!

Review 188 (2019-10-02 - Rating: 5)
SO GLAD I went with this company! My air went out while I was away on vacation. Sales consultant Mike came the same day I called and explained the different systems and pricing options in great detail. He was here until 8:00 in the evening and had a crew here to install the next morning. Installers Hector and Jorge did a fantastic job. Had the house cooling off much more quickly than I was expecting and left the inside and out exactly like they found it. Hector did a great job of explaining the operation of the systems, set up my new WiFi thermostat, and showed me how to adjust my vents for better air flow. AWESOME JOB!!!!

Review 189 (2023-02-17 - Rating: 5)
Nichole & Edgar are super friendly and got my maintenance completed in a timely manner. They came in with respect & left with me happy I signed on with continued service. Great job … ⭐️ ⭐️ ⭐️ ⭐️ ⭐️