Mr. Rooter Plumbing of San Antonio

Located in San antonio, Texas

Address: 10927 Wye Dr #106, San Antonio, TX 78217, United States

Phone: +1 844-751-4252

Rating: 4.7

Services

Identifies as women-owned
Online estimates
Wheelchair-accessible toilet
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-05 - Rating: 5)
Best experience. Everyone I encountered through my plumbing process with Mr. Rooter was just incredible. Aaron and Matt kept me informed through the entire process of the job till completed. Full transparency with all cost of the job. Highly recommend to have your work done with them. You won’t be disappointed.

Review 2 (2024-05-03 - Rating: 5)
Amazing experience. The knowledge and expertise with everyone involved was incredible. I was informed through the entire process of the job to be completed. Full transparency with all costs and time frame to complete the job. Once the job was complete, the follow up weeks after to ensure the job was done right was the cherry on top. Highly recommend to have your work done with them. You won’t be disappointed.

Review 3 (2019-02-06 - Rating: 5)
Called Mr. Rooter based on a referral from a colleague. I contacted them on Tuesday and they were able to schedule a consultation on Wednesday morning from 8AM-9AM for a quote. I received a text to confirm the appointment, a call when they were on the way, and a text with a photo of the plumber that would be on site. They arrived within the time frame provided. Peter Smith was polite and efficient. He assessed the work, created a quote for me, and was able to do the work same day! The install took a little over 2 hours, including the time it took them to go get additional parts for the install that I had not purchased with the water softer. Peter set the softer up, put in the salt I had purchased, took away all the trash, explained how the unit would work and informed me of a 90 install warranty. He captured before and after photos, and emailed the receipt and pictures as soon as the payment was taken on his iPad. I was very impressed with Peter and Mr. Rooter!

Review 4 (2024-08-08 - Rating: 5)
Great job. Very knowledgeable. Prompt service. Ive used them multiple times. I recommend this company for your plumbing needs

Review 5 (2024-02-13 - Rating: 5)
Wanted to share my families experience with Mr Rooters professional services, when we found my elderly moms house had plumbing issues your professionals were there right away and provided excellent service. Kudos to your service workers.

Review 6 (2024-01-15 - Rating: 5)
Such great service. Matthew Mulder was friendly and phenomenal. He made sure we were informed through out the entire experience and understood everything he was doing which made us comfortable with everything that was being done.

Review 7 (2022-11-18 - Rating: 5)
This company has gone above and beyond for me. I called Aaron and he was quick to come out to assess my needs. I had several issues that needed to be addressed and they did each one promptly and efficiently. Aaron and Matt changed my shower fixtures due to a leak, installed 2 new toilets, put in a water softener and installed a new dishwasher. Very reasonable pricing too! This company should be proud of their hard working employees!

Review 8 (2022-09-26 - Rating: 5)
I just had to take the time to recognize this awesome company! From the start of the job (setting the appointment) to finish Mr. Rooter is five stars all the way! The booking process was so fast. I called after normal business hours, but I was still able to get an appointment the following business day. They gave me a heads up of when they were arriving and the technician, Dan, arrived on time exactly as mentioned. Believe or not some OTHER companies have told me they were on the way and showed up over an hour later or not at all. And as far as the service review goes, Dan is definitely an integral part of what makes this company so great! He was very knowledgeable and professional when addressing my issue. He was also speedy and efficient. I appreciate the amazing service, Mr. Rooter!

Review 9 (2023-12-05 - Rating: 5)
Thanks to Roy and Manuel for coming out to look at my plumbing problem. They were knowledegable, professional and friendly. And thanks to Roger for working up an estimate over the phone with Roy. I appreciate all three of you. Respectfully - Mr. Miller

Review 10 (2023-01-07 - Rating: 5)
Dan Perkins of Mr. Rooter really helped our family. We are caring for an ill relative and the only toilet she could use in our home wasn’t working. We tried for over an Hour to fix it ourselves but got nowhere before we reached out for help. Despite being after hours, he showed up promptly with a professional and compassionate demeanor. He had us back in service promptly. We are grateful for the excellent service and highly recommend them for all your plumbing needs. Thanks Dan!

Review 11 (2023-09-11 - Rating: 5)
They came out early the next day to handle my problem and were good at letting me know the arrival time. Milo and Manuel came out and were friendly and great at answering all questions. Got the job done that day. RELIEF!

Review 12 (2021-09-12 - Rating: 5)
I had a clog in a main sewer line, I was expecting it to be around 300 dollars, I called a local competitor that was going to charge me 400 to unclog the main line and 400 to install a wax seal on a toilet. I called Mr rooter, not only did they arrive 30 min early on the scheduled appointment, but they charged me 300 to unclog the main sewer line and 200 for the wax seal. Now I know that many are very handy and can do the job your on your own, but sometimes you don’t want to deal with stuff like this. Yeah maybe there are other competitors that may charge a little less but I just want to make it clear that Mr Rooter was very polite, punctual, and straightforward with pricing. They were very easy to work with and I would recommend them to others and use the service again.

Review 13 (2023-05-21 - Rating: 5)
Technician was professional & worked really hard to clear drain to avoid any more expensive work being needed. Very careful about trying to clean up the mess created by the necessary work. I felt like me & my home were treated respectfully. Will definitely hire for more plumbing work in the future.

Review 14 (2021-03-24 - Rating: 5)
As a new home owner (3 years but still feel new) I am so happy that this was the company that came to my aid! Aaron was amazing. As a female home alone I am selective about who I want in my house and Aaron was professional, polite, and will be the plumber I work with moving forward. Mr. Rooters prices were reasonable and the service is definitely top notch!

Review 15 (2021-02-21 - Rating: 5)
Like many people after the Texas Winter Storm of 2021, we had busted copper lines. Mr. Rooter was many of the plumbers I called and actually returned my call. I cannot thing them enough for their dedication and service. They got me scheduled and their plumbers (Tony and Dan) were top notch. Their dispatch (Katie) was professional and got me the help I needed in amazing time. I cannot refer them enough for their amazing work and professionalism. They came and fixed my copper pipes and gave my family and I the water we needed to live. Moreover, they did it in the most expedient way. They even had to go meet other colleagues to gather the parts we needed to fix our leak because they did not have on their truck. They did and were utterly amazing!!!!!!! Use them again and again. They truly saved my familys lives. Water is that important and they gave us that capability back. Id give them a million stars if I could. Use them with confidence and know they will do you right, charge you fairly and bring you the desired result.

Review 16 (2022-05-12 - Rating: 5)
Mr. Rooter is a company I dont hesitate to call! Everytime I have needed them, they are always professional and seem to have the customers best interest at heart! Today, Armando came to my home to look at a couple issues going on. Armando gave honest feedback, advice, and was extremely kind! Thank you Armando and Mr. Rooter!

Review 17 (2020-02-06 - Rating: 5)
My husband and I wanted to commend Larry Harrison for his professional and friendly service. He was thorough and efficient and explained what he was doing and finding throughout the process. We’ve had another company come out, take our money and leave us hanging. Larry was a Godsend! Since we began with our plumbing issue over 2 weeks ago, this has been the greatest response and interaction with a plumbing company we’ve ever had and that includes initial contact with companies for bids.Mr. Rooter is reasonably priced and I recommend this company, and in particular Larry Harrison, to anyone who wants a professional, knowledgeable, timely, and courteous, plumber.

Review 18 (2020-05-10 - Rating: 5)
This was our second experience with Mr. Rooter and it was very good. They were able to get out same day when other plumbers couldn’t come (for an emergency) for 2-3 days. The technician (Carlos M.) was on time, knowledgeable, professional and very nice. Plumbing issue was resolved quickly.

Review 19 (2019-11-16 - Rating: 5)
Mr. Rooter has ALWAYS provided professional, efficient and cost saving services to me with handling issues at my property. Living a long distance away, Mr. Rooter has handled service calls and repairs via telephone, have constantly kept in contact and completed those repairs in a timely manner! I have always appreciated their friendly technicians. office staff and in general ALL of their services. Would highly recommend to anyone!

Review 20 (2019-09-30 - Rating: 5)
I was moving into a property and had old, corroded plumbing much that was overlooked or missed by the inspector. I called Mr Rooter and they sent Peter Smith to the property. He was prompt, professional and thorough. Peter noted things that werent code and connections that had sloppy repair. He explained everything to me and gave me approximate cost as he was working through it all. Equally important was the communication with the office (Amanda). She is polite and professional and always gave me a status update. Im particular about workmanship, professionalism and communication, and for those reasons I will continue calling on Mr Rooter for my plumbing needs. They are exceptional!

Review 21 (2019-06-06 - Rating: 5)
Great company! We needed a repair and they were there the next day. Plumber was great, even sweet to my kids! Everything was explained and laid out before any work was done, then the job was completed quickly! I would HIGHLY recommend Mr Rooter Plumbing to anyone in need of a plumber!

Review 22 (2019-09-29 - Rating: 5)
We are very happy with the professionalism and quality of work that we received. We had an emergency back up in our sewer pipes. They were here in about an hour. They also sent a picture of their technician with a text confirming that he was on the way. I love this extra effort that they take to keep us safe.He found and fixed the problem pretty Quickly. I was impressed with the camera system and the fact that we could see all the way down our pipes. Ronnie was very professional and informative. We will definitely use them again if we ever have a Plumbing issue.

Review 23 (2019-09-20 - Rating: 5)
Great service! Carlos and Matt were very helpful and found the issues with why our kitchen and master bath were backing up. A broken pipe unfortunately but were able to show us where the damage was and gave us an great price for getting repaired. Very reasonable prices for repair and amazing customer service!Will only use these guys from now on!

Review 24 (2023-03-24 - Rating: 5)
Andrew was great he told me it would cost me $422 to unblock our sewer line. He fed the snake in & within seconds had it taken care of I told him the reason it does this so he used the camera to see. He ended up charging us $125 & even went with my husband over to the Windy Meadows office to show them that they messed up when connecting house line to sewer line. Thank you Andrew

Review 25 (2020-04-01 - Rating: 4)
A time was scheduled for services but was not kept by the plumber, nor did I hear from anyone from the company until I made the effort to find out why the scheduled appointment was missed. I called and email numerous times with no return communication. I intended to go with a different plumbing service but was contacted by the Mr. Rooter plumber Larry, who expressed great concern for the poor discourteous experience, and stated he would do whatever it took to take care of the plumbing situation and render excellent service. I decided to give him a second chance and I’m glad I did! My home is an older home and Mr. Rooter came in, fixed the problem, with no damage to the mid-century bathroom! They even provided other benefits with no cost and the price of the repair was quite reasonable. I am so glad Larry talked me into it. Thank you Kaylee, Amanda, Roger, Nick and Larry for turning things around and proving that Mr. Rooter does care about courteous customer service.

Review 26 (2020-05-02 - Rating: 5)
Needed to replace a commode for my mother in law and from the beginning had great communication with Mr. Rooter. I explained my concerns about COVID19 and they explained their safety measures for customers and employees. On the day of the appointment, they reached out and notified me of when the plumber would be there along with a picture. Joe Hernandez showed up and was polite and knowledgeable. He was very professional and answered all of our questions. Cleaned up after the work was done and we are very happy with our experience.

Review 27 (2014-10-27 - Rating: 5)
They have helped me twice, once for plumbing issue at my home and once at my office. They have been great! At the office, the owner actually came in person after we still had an issue after a previous failed repair. He personally made sure that everything was fixed correctly and that we were 100% satisfied. I would highly recommend this plumbing co! Finally, a plumber that I TRUST completely.

Review 28 (2019-10-29 - Rating: 5)
I just wanted to give a shout out, and a heartfelt thank you, to Ronnie. Who was incredibly helpful.I called Mr Rooter at about noon on a Monday, and Ronnie was able to come assess my plumbing issue the same day.This was a situation where we were dealing with an underground pipe. I was concerned about price and Ronnie let me know that he would be happy to give me a competitive bid to take care of everything, but that ultimately if I was willing to dig to the point of repair myself, it would save considerable money. And that he could then come just repair the pipe for a very reasonable rate.Ronnie gave me his cell number and as I continued to dig, running into more questions and wanting to make sure I was doing things correctly, I texted him photos of my progress and he stayed in immediate contact with me throughout.In summary, he arrived on time, was friendly, knowledgeable, and helpful throughout the process.Ill call Mr Rooter again in the future, and request Ronnie!

Review 29 (2020-01-23 - Rating: 4)
I called Mr. Rooter Plumbing of San Antonio a few nights ago when my mother was experiencing plumbing problems with her home. Mr. Rooter quickly found an on-call emergency plumber who was immediately available to travel to my mothers and diagnose her plumbing issues at 11:30 pm. The plumber arrived shortly after midnight, and I was able to track their progress to my mothers using the handy tracking link sent by Mr. Rooters amazing dispatch team. The plumber was quick at correctly diagnosing the problem and efficient at resolving it. They were finished after no more that 45 minutes. I would have given five stars, but all of her belongings under the bathroom cabinet had been soiled with brown water after the plumber reassured her that no damage would be done and that she did not need to remove the belongings from under the cabinet.

Review 30 (2020-05-19 - Rating: 5)
I usually read reviews before I make my choice in anything. My wife called another company to come out and look at our sewer problem before I called Mr. Rooter. It was another known company but customer service wasnt there, no courtesy calls before arriving. They started off in the wrong foot .Then we called Mr. Rooter and they set us up with an appointment with a window time. On the day of we received a courtesy call that tech was on the way and they even send you a text and email with the techs name and picture of them , you can track his location with that also. Tech arrived Larry H. Has the best customer service , he was thorough and explained ever thing to us before hand and even during the process. I will foresure recommend Mr. Rooter along with Larry if I can . Keep up the good work Larry ....

Review 31 (2019-01-17 - Rating: 5)
At first the customer service guy wasnt being professional but the price they gave me was better than other quotes we received so we gave them a shot. Peter the plumber got to our house in 30 min. He was professional and willing to find the problem fast. He wasnt able to fix the problem because it was SAWS pipe that had collapsed but Peter definitely tried everything to fix it first and he even stayed late to finalize everything we needed for saws. I recommend their business!

Review 32 (2024-09-19 - Rating: 5)
Entire experience was wonderful. Aaron was super helpful & Matt did a fantastic job, going above and beyond. 10/10 recommend. Thank you!!

Review 33 (2019-10-04 - Rating: 5)
The measure of a company should not be measured in what happens when they deliver their service well, it should be measured in how they respond when then dont perform as they intend. My specific story with Mr. Rooter isnt nearly as important as my experience. I can tell you that Mr. Rooter of San Antonio didnt initially meet up to its own standards but then far exceeded expectations in making things right. From the technicians who visited my home, to the service manager who sought to understand my experience and making it right, to the post-appointment follow-up Mr. Rooter of San Antonio delivered on their motto that Mr. Rooter is the plumber you deserve. My highest recommendation to Mr. Rooter San Antonio!

Review 34 (2020-10-20 - Rating: 5)
The service technician was courteous and followed all safety protocols. When we agreed on the price for the service, the technician promptly started to work on my drain problems. It took several different technics to resolve the problem. I was very satisfied with the results. Great job!!

Review 35 (2020-09-30 - Rating: 4)
The workers were great as well as the service, but I was charged $500 for them to cut a hole In the wall and replace a pipe.... they dont even fix the hole. This is NOTHING against the employees. They were awesome but Id say the prices were high and they take advantage of people in need of quick repair. A total of maybe 30 minutes of work.

Review 36 (2023-04-06 - Rating: 5)
Andrew the plumbing professional that provided our service was great. Clean, courteous, friendly and a good communicator. Explained everything very well, didnt make me feel like an idiot.

Review 37 (2020-09-02 - Rating: 5)
Tony and Braeden came by today to replace our Pressure Reducing Valve (PRV). We had been dealing with low water pressure for years and didn’t realize how this part is needed not only to set the max pressure in the whole house but to also maintain that pressure whenever more than one water output is used within the house. What a difference! And the job was done quickly. The owners of this company are great people too. We highly recommend this company for plumbing and drain work.

Review 38 (2020-09-30 - Rating: 4)
They installed the flo by moen smart water shutoff in our house. They were about 20% more expensive than the other quotes I got but they had the most positive reviews and were knowledgeable about the service I was requesting so I went with them. They did a good job in a timely manner. I would use them for other services.

Review 39 (2019-07-09 - Rating: 5)
The office communicated with me the whole time. I knew when they were showing up and even was sent a picture of who would be doing the work. Everything was very well explained, photographed and documented. And they were able to fix my issue for a very reasonable price. I highly recommend this company.

Review 40 (2021-01-19 - Rating: 5)
Carlos and Dan were professional and performed the work quickly and efficiently. They cleaned up after they did the job, too. Very pleasant and personable workmen. The new ADA toilets and the leaking faucet are working great!

Review 41 (2021-09-23 - Rating: 5)
This was on a Saturday and they responded to my call very quickly which I thought was a slab leak. The technician that came was very receptive to my concerns and after putting on booties and wearing a mask (Covid 19) checked out the issue and found I only had a pipe that was in the wall under my sink that had sprung a leek and fixed it right away. Much to my relief no slab leak (water was spotted coming out of wall at foundation level outside) made my day. I would highly recommend this company and will definitely use them again. The owner actually called me and made sure all was ok and ask if I had any other concerns or issues. I thought that was very thoughtful for him on a week end to follow up. I give them 10 stars.

Review 42 (2020-03-17 - Rating: 5)
I could not be happier with the service I received after my hot water heater broke and had to be replaced! Joe was very professional and they got the job done in under 5 hours (and mine is up in the attic!). The staff that Ive talked to on the phone were also very helpful. I would recommend them to anybody.

Review 43 (2021-02-23 - Rating: 4)
I manage an Apartment Community. This was the only plumbing company in San Antonio that would come out to save us when we had 4 pipes bust during the snow storm and power outages. The team was very professional and friendly. I would highly recommend them. And will certainly not hesitate to use them again! Great job guys.

Review 44 (2020-12-09 - Rating: 5)
Mr Rooter really saved the day for us. Their plumber was able to diagnose the issue, and quickly run a new gas line and identify two leaks in one day. We were kept informed of what was being done, and of their progress, and there was a genuine desire to want to solve the problem, instead of just re-piping the entire home.

Review 45 (2019-12-12 - Rating: 5)
Mr. Rooter is a very great company and Carlos helps make it great. I can ask questions and he answers them with respect. He did a good job and if I have any more plumbing problems, I will call again. Thank you Carlos and Mr. Rooter!

Review 46 (2020-09-25 - Rating: 5)
Mr.Rooter of San Antonio installed a carbon filter water softener system in our new home and we couldn’t be more pleased with the product. The carbon filter ensures the water in our home is free of harmful chemicals and it tastes great too! The warranty on the system is awesome too! We are so pleased!

Review 47 (2021-10-26 - Rating: 5)
Owner came out and found a leak 2 other plumbers failed to find. It took all day of digging and shoveling before the leak was detected. Mr Rooter was determined to find and fix the leak. Never gave up and stayed late to finish.We will only use Mr Rooter form this point forward. Thank you for saving us money and water.

Review 48 (2017-11-09 - Rating: 5)
Had another plumber come out who couldn’t fix our leak. Called Mr Rooter, they came out the next morning, gave us a quote, scheduled the repair and completed the job the following day. Will use again for any plumbing needs!

Review 49 (2016-05-26 - Rating: 5)
Ive had some recent work done, and accommodations made for some errors on their logistics end. I can no longer complain about any customer service as it has proven to be consistent and beyond my expectations. Douglas Rivera was the field worker that was present for the task, and I will continue to ask for him in the future.

Review 50 (2021-08-10 - Rating: 5)
I would highly recommend Mr. Rooter Plumbing, I had a broken pipe in my yard and it was expertly taken care of with the plumbers taking extra care to not track mud in my home by using shoe covers and their Mr. Rooter door mat. I was so impressed with the service that I purchased the Advantage Plan which gave me an instant discount along with discounts in the future, preferential scheduling and a free annual water heater flush. Mr. Rooter was wonderful, which is not an easy thing to find these days!

Review 51 (2021-01-25 - Rating: 4)
Customer service was responsive, understanding and very helpful. Our plumber was professional, thorough, punctual and skilled. I would definitely use Mr. Rooter again.

Review 52 (2020-03-30 - Rating: 5)
Mr Rooter responded to my emergency and arrived before the time limit they quoted. Water Heater was broken and was flooding garage. They immediately stopped the water, got a new water heater and even helped getting the water out of the garage. They were very professional and did a great job. Thank you for helping an old lady. First on my list from now on.

Review 53 (2019-05-30 - Rating: 5)
This was the best plumbing experience of my life!. It happened at midnight,of course, but resolved very quickly. Carlos Medelliln , a JourneymanPlumber, arrived in a hugh red vehicle completely equipped for anydisaster. He cleared my clogged toilet but explained how toilets workand my 1989 model wasnt holding up to the job. The pea trap wastotally filled with paper. The new toilets have improved on this designfunction to allow better water flow. He was able to install a new toiletthe following morning at 8:30. Wow. Thats service. I highly recommendMr. Rooter Plumbing.

Review 54 (2021-04-05 - Rating: 5)
Aaron Saenz came out to repair a busted pipe and he was an absolute professional. He had great work ethic and super friendly. It was a good choice to have them come out here. Thank you so much y’all!

Review 55 (2021-09-15 - Rating: 5)
The knowledge, efficiency and professionalism of Reno and his team was well above and beyond expectations. They removed and replaced old sagging pipes and did it so efficiently that the invoice came in several hundred dollars below estimate.

Review 56 (2020-02-05 - Rating: 5)
Ask for Peter S. If possible, he was friendly and walked me through everything he planned on doing. Glad I now have a plumber I feel comfortable calling without worrying about paying an arm and a leg or worrying about the quality of work. He removed an old water softener that was leaking, showed up same day as I called.

Review 57 (2015-10-02 - Rating: 4)
Updated review: Jerry the owner was very attentive when a problem arised and made sure it was fixed. Mr.rooter plumbing was great.On a side note,I wouldnt recommend using the company they had come to fix my floor. It wasnt left as it was before the mistake was made and is uneven and incomplete.I was pleased with the service on the office side, but very dissatisfied on the actual service. Very sloppy job, the assistant smelled like smoke when he walked in the door. Id post pictures if I knew how. The job was left unfinished and incorrect.

Review 58 (2021-01-27 - Rating: 5)
The tech, Carlos, was curteous, professional, knowledgeable, followed Covid protocols and answered all my questions. The job was well done and our drain is clear. I am very happy and certainly recommend using this company.

Review 59 (2019-10-09 - Rating: 5)
Quick and painless on a late night call out! Mr. Peter Smith quickly identified the source of the problem, developed a common sense fix and identified several other issues of concern for future consideration, and gave a quote for them as well. I highly recommend this company, especially in an emergency!

Review 60 (2020-08-05 - Rating: 5)
Jerry Mulder and his team quickly and efficiently diagnosed the problem and avoided unnecessary steps that would’ve been nothing but a waste of time and money. Great service! Skilled workmanship. Highly recommend!

Review 61 (2015-12-24 - Rating: 4)
I have to admit I was a little apprehensive, because of the fact I had four previous plumbing Co. who either were too lazy to get to work or wrote me an outrageous quote. Mr. Rooter San Antonio came through though. I met four of their plumbers and all were great people, not only that but they fixed my issue as quickly as possible and did a good job. Management Jerry and Ryan were understanding and fair with pricing, a lot more than any other large plumbing would be (my opinion). All in all I will call Mr. Rooter San Antonio for any other issues I have; granted they do not go up on prices like other companies. I would also recommend them to anyone that ask me about a good plumber.P.S I hate roots!!!!

Review 62 (2021-05-07 - Rating: 5)
Wow! Had a backup problem on a commercial business. Mr. Rooter was able to clear the line, took pictures, and marked the spot with a green X. They said it was a SAWS problem. SAWS came out. The line in the street completely collapsed. They had to replace over 20 feet of pipes. Great work!

Review 63 (2020-06-03 - Rating: 5)
Fixed a plumbing emergency on Memorial Day. Plumbers were courteous and kept the area clean protecting my property from damage. Prices very reasonable. Would highly recommend.

Review 64 (2022-05-27 - Rating: 4)
They came right out to my grandfathers home the same day to fix a leaking pipe. Though they were expensive they provided great quality work, and Armando our plummer was great.

Review 65 (2016-10-14 - Rating: 5)
They were honest! They fixed the problem and recommended a long term solution other than spending several thousand dollars to fix a few hundred dollar problem. I would tell everyone these are the plumbers you want to know. Fast ,honest and reasonably priced. I will use them again,you should too!

Review 66 (2024-05-05 - Rating: 5)
Been using Aaron and crew for the past few months. Easy to work with and competent services.

Review 67 (2022-12-10 - Rating: 5)
Sergio was very prompt and professional. He found out leak in a very quick amount of time and helped gather info needed to get the repair done. A+ Service

Review 68 (2020-03-28 - Rating: 5)
The personal they sent were knowledgeable and very professional. When asked what was being done they explained every step being done and the reasoning behind it. No matter the saying “you learn something new everyday” these people proved that it’s true. Thank you once again for the service you provided and the bit of extra knowledge you left.RespectfullyMicheal

Review 69 (2020-04-03 - Rating: 5)
Very prompt. They mean what they say and claim in terms of professionalism and punctuality. They keep us well updated and ensure our peace of mind. Very helpful and understanding. God bless Mr Rooter and the staff abundantly!

Review 70 (2020-07-25 - Rating: 5)
These guys are straight to the point. They unclogged my sewer from the roof access which a lot of companies wont do because they dont go on roofs. Guy came over and literally minutes later was done. 100% best company out here that wont waste your time.

Review 71 (2023-01-15 - Rating: 5)
Milo, the technician, was extremely helpful, and did an excellent job and in a short amount of time. I am very happy with the service from this company.

Review 72 (2019-09-16 - Rating: 5)
Our technician Roy was knowledgable and helpful. He made sure we fully understood options, risks, and costs. Great job Roy and staff at Mr. Rooter!!

Review 73 (2019-10-18 - Rating: 5)
Peter and his coworker (did not get his name) came out and did a great job in fixing my plumbing issue. Highly recommend these guys!!!!! Other company tried to way over charge but these guys were honest!!!!!

Review 74 (2022-12-05 - Rating: 5)
The repair was not performed because it was on the Sprinkler side of the yard. The repairman was very honest and he turned off the sprinkler system at the curb. I will now call the Sprinkler Company for the repair.

Review 75 (2019-12-13 - Rating: 5)
The repairman showed up on time and offered more than one option to my problem. I chose the best one and he went about making the repair and everything was done in a timely and professional manner. I was very satisfied.

Review 76 (2019-07-02 - Rating: 5)
From calling to set up the appointment to the technician doing the work was about the easiest thing Ive done for my house. From now on any plumbing work we need done Mr. Rooter is our go to

Review 77 (2020-04-09 - Rating: 5)
We called for a clogged commode and the tech was there when promised and completed the work in a timely fashion. He left the work area clean. I will definitely use this firm again. It actually works better that it did before.

Review 78 (2021-02-11 - Rating: 5)
We have a major job to be started ASAP. Tony, the technician walked us through every step as he pushed the camera as far as he could into our plumbing line. A second truck was called, in order to clean out the gunk stopping the line. We have roots invading our restroom literally coming out of the base. When commode was removed we saw the roots that were growing out into the house. SO FAR THE MAJOR JOB HAS NOT BEEN STARTED, so we will revisit the survey when the job is completed.

Review 79 (2021-01-10 - Rating: 5)
Overall experience was the best service ever! Aaron, Technician assigned was on time and very professional. I highly recommend this company to family and friends.

Review 80 (2021-02-22 - Rating: 5)
We have been very pleased with the promptness and professionalism of the plumbers Mr. Rooter has sent to us, including once, in the middle of the night before Thanksgiving.

Review 81 (2020-06-03 - Rating: 5)
Mr. Rooter Plumbing came to the house quickly and solved our dripping hose bib quickly. Easy to scheduled. Very professional.

Review 82 (2020-11-13 - Rating: 5)
The tech was very fast and professional he did a great job in a timely manner he even helped fix a issue that wasnt on the on the order ...best service I would refer to every one

Review 83 (2020-09-04 - Rating: 5)
The technician was the best and very professional.He put in extra time and completed the job. So u get what u pay for with the techCarlos Medellin

Review 84 (2018-07-29 - Rating: 5)
Wonderful experience! Carlos was fantastic! On time, very friendly and knowledgeable! Was given a fair price for great quality work!

Review 85 (2021-05-26 - Rating: 5)
The customer serve was amazing, the gentleman doing the repairs was very down to earth and was not trying to over sell me on things not needed. he was very clear and transparent with me the entire time !!!!

Review 86 (2019-11-18 - Rating: 5)
Here were no surprise fees, you were there quickly, you outlined exactly what needed to be done without trying to add additional, unnecessary repairs and Tony was awesome!

Review 87 (2020-01-15 - Rating: 5)
Called late evening on Saturday and they showed up within 30 min. Responded online with all my questions. Unclogged the stoppage quickly.

Review 88 (2020-02-16 - Rating: 5)
The price was very good compared to other companies & one of the owners lives down the street from me. If you cant trust your neighbors, who can you trust?

Review 89 (2019-08-01 - Rating: 5)
Carlos is an amazing tech! He arrived at the agreed time and took his time explaining what needed to be completed.

Review 90 (2024-06-06 - Rating: 5)
Excellent work. Got it done fast and efficiently.

Review 91 (2019-12-12 - Rating: 5)
I have used them in the past, have recommended to a friend and recomended and used them again this time over a period of 30 years. I would use them again if need be. I do recommend to all.

Review 92 (2022-05-14 - Rating: 5)
Very professional and great attitude...took time to explain all procedures--how and why...perfect install!!

Review 93 (2022-12-19 - Rating: 5)
We called Sat afternoon and we had a repairman by that evening. He was super helpful and efficient and fixed our problem

Review 94 (2019-10-09 - Rating: 5)
Have done business with Jerry and crew for years. Great for both commercial and residential properties!! Highly recommended!

Review 95 (2019-09-24 - Rating: 5)
Great work. Quick, on time, and willing to do some extra calls to make sure we had all the requirements met.

Review 96 (2020-12-22 - Rating: 5)
Carlos was on time and have us an honest estimate! I recommend this company to anyone and everyone who is in need of help!!!!

Review 97 (2021-04-26 - Rating: 5)
Great work. Our technician was awesome. Couldn’t have had better service

Review 98 (2023-12-20 - Rating: 5)
Were very patient to determine the cause of a very complicated plumbing issue.

Review 99 (2020-07-03 - Rating: 5)
Overall great experience. Its a bit pricey but they make up for their professionalism and good response time.

Review 100 (2024-02-07 - Rating: 5)
Roy Taylor, came out and accessed my plumbing issues and promptly and efficiently corrected everything professionally. I would recommend him to anyone if you want it fixed correctly.

Review 101 (2021-01-12 - Rating: 5)
Very professional price was a bit higher than I wanted to pay but work was outstanding

Review 102 (2021-06-12 - Rating: 5)
Easy to do business with. Can do attitude. Professional. Excellent customer service. Experienced.

Review 103 (2023-12-03 - Rating: 5)
2am callout. 45 minute response time. Very professional.

Review 104 (2020-07-31 - Rating: 5)
Called at 1pm they were out to my house by 2:30 and done in 15 minutes great service!!!

Review 105 (2024-01-27 - Rating: 5)
Very professional team, knowledgeable and friendly. After having two other plumbing companies try to find our issue they came up a plan that made sense.

Review 106 (2023-08-25 - Rating: 5)
Fantastic service. So glad I called. Thank you!!!!

Review 107 (2023-10-01 - Rating: 5)
We were just looking for estimates and them to tell us what we needed to do on the water Softener. They told us it was broken and it either needed to be replace or repaired. I ask the guy Dave what he would do and he said just get a new one. Then he looked at our water heater thing and said it was not up to codes and it was 11 years old and could break at anytime. So we ask him what he would do and he said replace them both. They did an allsome job on both. Thank you Dave for everything and explaining everything to us.

Review 108 (2021-12-08 - Rating: 5)
The individual was on time; polite; gave estimate; fixed the faucet and when asked questions he knew the answer.Thanks..

Review 109 (2023-08-07 - Rating: 5)
Dan Perkins showed up to my house and was the bearer of good news and went the extra step to double check some plumbing I had done myself. He taught me as much as he could in the time that he was here and it was a pleasure to have him here. Thank you Mr. Rooter company for hiring solid guys like Dan.

Review 110 (2021-01-14 - Rating: 5)
Carlos is the best! Please give this man the money and recognition he deserves!

Review 111 (2021-04-09 - Rating: 5)
The Repair Tech was very professional and knowledgeable about his job.

Review 112 (2019-11-08 - Rating: 5)
Ronnie did a excellent job diagnosing and repairing defective flanges in our upstairs toilets

Review 113 (2024-03-21 - Rating: 5)
So far there professionalism is impeccable...

Review 114 (2017-03-23 - Rating: 5)
Great work, friendly, knowledgeable and very professional. I will use them again.

Review 115 (2022-03-11 - Rating: 5)
Excellent service with excellent representatives. I would highly recommend to all.

Review 116 (2020-11-13 - Rating: 5)
Show me, show me, show me how you do that trickThe one that makes me scream she saidThe one that makes me laugh she saidThrew her arms around my neckShow me how you do it and Ill promise youIll promise that Ill run away with you, Ill run away with you!!!!!

Review 117 (2023-01-28 - Rating: 4)
Roger the service was profession. Knew what he was doing. Though my problem was not fixed he reduced his service call fee to compensate for not rectifying the blockage in my sewer. He should be commended for his courtesy, professionalism and knowledge

Review 118 (2023-04-24 - Rating: 4)
Weekend requirement, fast, efficient and the cost was fair.

Review 119 (2019-10-23 - Rating: 5)
They do the excellent job specially ask for CORLOS MEDELLIN.

Review 120 (2022-12-10 - Rating: 5)
Installed water softener, great job, great service, thank you

Review 121 (2023-04-29 - Rating: 5)
Replaced faucet professionally. Top notch work by Milo, the technician.

Review 122 (2024-05-22 - Rating: 5)
Service man took care of problem

Review 123 (2022-09-07 - Rating: 5)
Very professional. Provided details on work to be performed and repair.

Review 124 (2021-01-21 - Rating: 4)
Excellent service, quick response, I thought a bit pricey

Review 125 (2023-09-24 - Rating: 5)
Roy did an excellent job!

Review 126 (2019-07-18 - Rating: 5)
We made a call to Mr Rooter in San Antonio and explained that it was for my 94 and 90year old in-laws. We were so so pleased with the promptness, competence, kindness and pricing of the job. Our technician was Carlos Medellin and he ranks as the number ONE best ever. He showed compassion, and we knew immediately that he was honest and knowledgeable. Our whole family is grateful and will definitely be repeat customers of Mr. Rooter and hopefully Carlos.

Review 127 (2020-03-19 - Rating: 5)
Fix an expensive needed repair with a affordable reasonable price quote. The original quote never changed from day one to final work day. The value we received left our family 100% satisfied. They stayed in contact with us both by phone and email. Everything was documented via email with photos and recommendations. Would highly recommend Mr. Rooter.

Review 128 (2022-01-08 - Rating: 5)
Professional and friendly service. Timely and well done.

Review 129 (2021-03-24 - Rating: 5)
Joshua came out to fix a leaking outdoor tap. He is TERRIFIC!!!! Being older, he was very patient with me, teaching me the correct way to turn off the outdoor tap. He is very professional and honest. I recommended any senior to request Joshua if possible. I cant thank him enough for the help.

Review 130 (2017-08-28 - Rating: 5)
I can honestly say hands down one of the best plumbing companies out there!!! Adam the service tech was honest and upfront about bigger issues we have. I have found our go to company for our plumbing issues. Thank you guys for a job well done.

Review 131 (2021-01-10 - Rating: 5)
Mr. Rooter was recommended by Ramjack after our foundation leveling. They gave an honest evaluation which showed no leaks. I knew I needed a new water heater and was impressed with Carlos who had provided the eval. So, I asked him to look at our water heater and also do an estimate for a pressure regulator. Carlos explained everything to me, was clearly very knowledgeable and showed me a few important non cost things. He came and completed the work within a day of my request, and our water system is improved greatly and at what i feel was a fair price.I have been looking for a plumber I could trust for several years and really feel that I have found that with Mr. Rooter.

Review 132 (2018-07-04 - Rating: 5)
Clogged plumbing turned into pipe replacement due to multiple cracks and/or breaks. Age of the house and improvements over time made for some interesting discoveries. But through it all Macro and others from Mr. Rooter didnt quit, found the issue and repaired it. Pricing was fair for the amount of work done, 5 stars for professionalism and dedication to quality customer service. Highly recommended for all your plumbing needs.

Review 133 (2017-06-07 - Rating: 5)
What an AMAZING experience with Mr. Rooter!!! I called them on Tuesday afternoon, and they were able to get someone out to my house by 9am the next morning (right on time with their estimated time of arrival) to give a FREE estimate! Once the gentleman, Adam, got to my house, he was very friendly, informative & helpful. He was able to assess the problem and give me an estimate within minutes. The best part of all, they were able to replace my hot water heater THAT DAY! An additional gentleman, Reno, arrived with the new water heater less than an hour later and they began working. I had hot water again within hours, which was a must, because I had renters coming in town that Friday. They were also able to give me an exceptional warranty that gave me peace of mind. The entire experience was truly first-class all the way. We all know it can be tough to find a company you can trust when it comes to household repairs/service, but I HIGHLY recommend Mr. Rooter to anyone looking for a prompt, honest & efficient plumbing company. Many thanks to Jerry Mulder & everyone involved.

Review 134 (2016-12-08 - Rating: 5)
We have used them several times before, they get the job done . Good, honest work. Pleasant technicians. Great management. Would highly recommend them. Douglas was attentive to our concerns thank you.-Jene and Priscilla Craft

Review 135 (2022-05-29 - Rating: 5)
It was time for me to replace a toilet in my guest bathroom that was installed by Sitterle in 2006. I had also used this firm to install a reverse osmosis (RO) system in May 2021. The filters for the RO system were good for one year and also needed to be replaced. The employees at Mr. Rooter went over and above to try to locate replacement filters for me! The work was completed quickly and very professionally by the technician (kudos to Mr. Armando Olivares!!).

Review 136 (2020-07-28 - Rating: 5)
Nick and Dan are one of the best techs out there. Had a big water leak in my front yard during after hours, Nick came out assess the problem and did his best to fix it. He returned the following day and Dan was with him. These two guys came back assess the problem and conquered it. They’ve exceeded all expectations as to what a tech for a plumbing company does. These guys are great at what they do and they did it with 0 complaints. Thank you Nick and Dan for fixing our big leak and for coming to our rescue. You two are the best and I would definitely recommend these two gentlemens to any person, company, and whoever is out there who is looking to get their plumbing issues fixed. Contact Nick & Dan, you won’t regret them. Thanks Nick & Dan and Rooter Plumbing!!:) Louis T

Review 137 (2020-10-24 - Rating: 5)
I went to a different company at first where they quoted me $899 to find the leak since it was between floors. I cried because I couldnt afford it. I decided to try one more time and found these guys. They were friendly from start to finish and found my leak in minutes and for a very reasonable price. Also my cat loved them so that was a bonus.

Review 138 (2019-09-26 - Rating: 5)
Fantastic repair of multiple plumbing issues. Tony was a fantastic plumber and worked efficiently and quietly. I highly recommend Mr.Rooter plumbing, they’ve got great talent working for them!

Review 139 (2020-08-04 - Rating: 5)
Roger and his team are great. Professional and to the point. It was a great relief that they were able to clear multiple clogs in my drain pipe in such a short time and such a reasonable price. Mr Rooter is my go to for all my plumbing needs.

Review 140 (2020-06-02 - Rating: 5)
Mr Rooter was highly recommended by Dave Ramsey and my daughter so didn’t think twice about calling them, very professional, courteous, knowledgeable and fast. Very satisfied with service and plumber I give them highest score and will recommend to my family and friends.

Review 141 (2018-05-04 - Rating: 5)
Service employee arrived as scheduled this morning to replace garbage disposal. Entered the house wearing shoe covering and proceeded to kitchen and installed new disposal in short order. Cleaned up all debris and checked everything to make sure it worked and no leaks. Good job.

Review 142 (2021-06-28 - Rating: 5)
Went on the website setup for a job estimate and within a few hours got a call back to get up a time later same day to have someone out to my house. Dan showed up on time took a look and within minutes know what the problem was and how to get it done. He got it done in no time and left no mess behind. He was professional the whole time. I will be using Mr. Rooter in the future and will recommend them to anyone needing their services.

Review 143 (2019-08-21 - Rating: 5)
They have always been there and Quick, when I need them, even when it turns out I do not. Highly recommend

Review 144 (2018-06-12 - Rating: 5)
Amazing service. Had a spicket burst on me. Water was gushing everywhere. Couldnt shut off the water to my entire house due to its age. Owner came and found a way to shut it off personally. Technician came and fixed the spicket free of charge since it was a cap job. Thoroughly impressed and would recommend the service to anybody. Top-notch quality service.

Review 145 (2017-01-07 - Rating: 5)
I have a VERY old septic system. The laterals were full of roots and not functional. Douglas, my Mr Rooter tech actually listened as I explained the problem. I wanted him to run the cable through my lateral line as far as it would go using an existing clean-out. Unfortunately, the clean-out cap was buried and had to be located (which took almost an hour).I was ready to give up but Douglas kept looking.He located the cap and ran the cable 60-feet.The laterals were cleared and I was finally able to inject chemical root killer. Now, my septic system is fully restored. Thank you, Mr Rooter!Very professional.They even gave me $25 off my bill because I had a coupon! yay

Review 146 (2019-11-22 - Rating: 5)
These guys are the epitome of a local, family-owned and operated business. Great service by knowledgeable techs. If you need a plumber Id use them in a heartbeat.

Review 147 (2020-07-20 - Rating: 5)
On-time very friendly very professional left the area very clean would definitely use them again.

Review 148 (2021-05-19 - Rating: 5)
Technician did a great job with the installation .

Review 149 (2018-07-17 - Rating: 5)
As everyone knows, it’s always hard to trust a service from a person who knows a trade and client that knows nothing, well I was blessed to have a plumber come to my house that was completely transparent. He was curteous, respectful, and very knowledgeable. He showed me everything he did and was going to do before even initiating the job. This guy will go far as long as this company allows him to. Ask for him by name. His name is Marc Salcido. Also a fellow military veteran. I knew once we made that connection, I was able to drop my guard. Thank you Mr. Rooter for hiring him, and Thank you Marc🇺🇸

Review 150 (2020-12-08 - Rating: 4)
Aaron was a great plumber. He was friendly, professional, knowledgeable and kind.

Review 151 (2019-07-22 - Rating: 5)
Hugely responsive and communicative so we were able to make decisions based on our needs.

Review 152 (2017-06-18 - Rating: 5)
The technician, BV, was very personable and professional. On time and quick

Review 153 (2021-04-11 - Rating: 5)
This man is someone you want to do business. Thanks for helping a stranger in need.

Review 154 (2018-04-22 - Rating: 5)
My experience with this company was very positive. Problems were solved in an expedient manner. Couldnt be happier!

Review 155 (2019-06-27 - Rating: 5)
Great service, fair price. Would definately recommend

Review 156 (2018-04-12 - Rating: 5)
No need to ever second guess who to choose for quality service!

Review 157 (2023-02-07 - Rating: 5)
Thank you Aaron for coming out and checking out the plumbing on the house

Review 158 (2017-07-06 - Rating: 5)
Well done job, was on time and the worker was very courteous.

Review 159 (2021-03-15 - Rating: 5)
Joshua did a great job! Many thanks.

Review 160 (2019-09-30 - Rating: 5)
Technician was genuinely invested in solving the problem. Thanks

Review 161 (2018-03-19 - Rating: 5)
Fast, quick service and good prices!!!

Review 162 (2020-10-26 - Rating: 5)
Brand new home. Plumbing contractor who guaranteed their work and made themselves available 24/7 was totally non-responsive. Thank you, Mr. Rooter.