Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in San antonio, Texas

Address: 3603 Metro Pkwy, San Antonio, TX 78247, United States

Phone: +1 210-658-1181

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-10-10 - Rating: 5)

    I am super duper happy to have the services of Brian! He is not only a outstanding technician but a real down-to-earth guy. He started the job determined and openly shared steps throughout the process. Although it took some time for final completion, Brian never wavered or faltered. For example, he went out his way to pick up our new water softener system because it was zero inventory [of the precise model] within the local warehouse. If he didnt make this genuine effort we would have been delayed a few more days of operating water. He went above and beyond and I cant help but to think how lucky any customer/employer would be to have him on their team. I admire his passion and out of this world work ethic. Please give Brian a pay raise!!!

  • Review 2 (2024-08-23 - Rating: 5)

    Brian did a great job installing my water softener. He was knowledgeable and answered all my concerns. He made sure to ask me before he would do any work to ensure it was to my liking. I didnā€™t feel at any time that he was trying to push additional services on me but rather giving me recommendations and informing me of potential issues. He doesnā€™t over talk much and listened very attentively. We ended up adding the Reverse osmosis drinking water after he finished his install on the water softener and he came back to install that the very next day in the morning! Thank you Brian and Roto!

  • Review 3 (2025-01-08 - Rating: 5)

    I had an excellent experience with Brian from Roto-Rooter. He was incredibly helpful, efficient, and professional throughout the entire process. He took the time to explain the issue, fixed it quickly, and even returned to ensure everything was working perfectly. Its clear he takes pride in his work and genuinely cares about his customers. Highly recommend his services

  • Review 4 (2024-10-14 - Rating: 5)

    Brian did an outstanding job and is a good conversationalist! Roto rooter responded to an emergency call in less than two hours to fix a bad job done by Goettl. Pics for comparison. He not only fixed the pipe but noticed a high water pressure and helped to get set right. Will 100% call again if issues arise!

  • Review 5 (2025-01-07 - Rating: 5)

    William was a great technician to deal with. Very personable and professional and did a very thorough job. I would not hesitate to recommend him to anyone! And thanks for the very quick response.

  • Review 6 (2024-11-09 - Rating: 5)

    Brian did outstanding work and went above and beyond to make sure all things were taken care of for my water softener and ro system! Matt was outstanding on all sales questions and gave me a great deal!

  • Review 7 (2024-12-26 - Rating: 5)

    My holiday season has been a nightmare.Brian came out first thing Monday morning and did everything he could to help with a leak to only find a bigger problem. He kept me up to date on things and with Christmas two days away I was kinda stuck. Had to go 3 days without water full time but we survived.Brian came back Thursday first thing with some help and both he and Jeff worked to fix the problem the most efficient way possible and not break open my foundation.I have Brian working on an estimate for another bit of work Im going to need done eventually.Im only requesting Brian or Jeff to come out and work at my home in the future. They did great.

  • Review 8 (2024-12-29 - Rating: 5)

    William has done a great job making sure my plumbing problem has been solved. He has been friendly and professional and courteous. I would definitely call again with any further issues!

  • Review 9 (2025-01-07 - Rating: 5)

    I had a toilet that was clogged badly. I tried to plunge, auger, and chemically unclog with no luck. Called Roto-rooter and William came out. He went over pricing and given the sharp increase in price from basic to advanced unclogging, advanced being to take the toilet off, we decided to try the auger first. William initially had no luck and the auger was noticeably difficult move once getting to the clog. William went the extra mile and kept at it, far longer than I would have, and managed to get the toilet unclogged. Not only was it unclogged but he went the extra mile to keep working on it, flush multiple times, and put toilet paper down to ensure the problem was actually corrected. Would recommend this service and especially William!

  • Review 10 (2024-04-05 - Rating: 5)

    We suffered 2 major leaks within 21 day period. Roto Rooter has been great at every stage of the repair. They also are serving as a help with my Insurance company. They sent the plumbers, the water damage mitigators, the demolition peopleā€¦in short, I would have needed all this help coordinating all the necessary ā€˜piecesā€™ of my Humpty Dumpty home & Iā€™m so glad I called them.We are still in the process of drying out the Sheetrock and the concrete under the wet floors (which were tested for asbestosā€”none foundā€”& removed accordingly). Now, itā€™s time to rebuild a few cabinets, replace the flooring and new drywall & paint. Itā€™s terrible to go through damage in 5 rooms of the house, but RotoRooter as my partner has been very helpful. Every person on their team so far has worked professionally and shown interest and care concerning our needs. I thank them all.

  • Review 11 (2025-01-03 - Rating: 5)

    Called rotor rooter for an issue with a clogged toilet, they came out very polite and courteous explained to them what was going on. They told us what they were going to do and next thing we know it, it was fixed excellent service and plumbing issues call rotor rooter

  • Review 12 (2024-11-12 - Rating: 5)

    We had Ashley get us hooked up with a new water softener and she was so helpful! The whole process was seamless and she was so easy to work with. Our family absolutely loves our new softener and have already gave her card out to other neighbors.

  • Review 13 (2024-11-25 - Rating: 5)

    William was very personable and hardworking. He did a good job and made sure that the issue was resolved.The company pricing was higher than I expected, but he was able to apply a discount to make it more reasonable.

  • Review 14 (2024-11-18 - Rating: 5)

    I recently had the pleasure of working with Roto-Rooter Plumbing and Water Cleanup, and I couldnt be more impressed with their service. From the moment I called, their team was responsive, professional, and understanding of my plumbing issues. William, in particular, went above and beyond in handling the situation. He was prompt, knowledgeable, and clearly an expert in his field. He took the time to thoroughly assess the problem, explain the solution, and even offered tips for preventing future issues.Not only did William fix the problem efficiently, but he also took care to ensure everything was clean and tidy once the job was done. Its rare to find such a high level of service these days, and I truly appreciate the professionalism Roto-Rooter and William demonstrated throughout the entire process. I highly recommend them for any plumbing or water cleanup needs!

  • Review 15 (2025-01-03 - Rating: 5)

    Jamal was very professional and thoughtful as he evaluated the problem, made a plan which he thoroghly explained and executed. Our problem was solved to our satisfaction. I would highly recommend this service.

  • Review 16 (2024-05-26 - Rating: 5)

    Had to call someone out to fix a water heater that we found to be leaking and overheating. Called Roto rooter as they were only ones opened on memorial day weekend. The response time was awesome 2 hours after I called Cori showed up and gave me my options for replacement. Cori was awesome gave us the price and was able to acquire the water heater and get it installed in under 3 hours. Super friendly and knowledgeable I would highly recommend them. Hec as for Cori if you get the chance. Super happy. Thank you for getting us back up do fast on a holiday weekend.

  • Review 17 (2024-07-03 - Rating: 5)

    Matt is so awesome! He got me sold at the tests he did on the water ! He was very professional, funny, informative and very knowledgeable:) Im in a rental house right now and will talk with the landlord about water softening, and when I get my very own place I will definitely pay to have it done bc of Matts tests and information! :)

  • Review 18 (2024-12-30 - Rating: 5)

    Jack and William solved everything I needed done, and provided exceptional customer service. 5/5. Would recommend these technical experts to grandmas all across the globe.

  • Review 19 (2024-09-03 - Rating: 4)

    We initially called Roto-Rooter Plumbing at 9:49 am. They said a plumber would be at our home before noon. At 1:40 pm we called back to see where the plumber was. Evidently the call center put the job on the wrong board, so no one was dispatched.Once the plumbers arrived. Brian and Jeff were able to clear up the pipe blockage and rectify the problem with our water softener. They kept us informed of the procedures and outcomes as they initiated them. They were professional and I would recommend using the plumbers again.

  • Review 20 (2024-12-09 - Rating: 5)

    We contacted Roto-Rooter with a backed up sink, on a weekend and they responded. They kept us informed of when they would arrive. The service was exceptional and we will call them again.Customer service is something that they do well.

  • Review 21 (2024-11-12 - Rating: 5)

    Ashley went out to my rental property in San Antonio where my tenants were having issues with water pressure. Ashley quickly identified the problem was with my water softener. After calling different companies and getting quotes for a new unit I went with Roto Rooter. They have the most affordable pricing and a great warranty. I recommend talking to Ashley with any hard water issues.

  • Review 22 (2024-12-03 - Rating: 5)

    Absolutely amazing service I appreciated their efficiency and customer service. They explained every step of the way and solved my issue. William Navarro is highly recommended will definitely be using him in the future.

  • Review 23 (2024-11-12 - Rating: 5)

    Such a great company. Our sales consultant Ashley was amazing. Took the time to go over what we actually needed and was so knowledgeable. We will tell everyone about them.

  • Review 24 (2024-10-22 - Rating: 5)

    But Gabriel came out was very pleasant very knowledgeable and I appreciate him Ive got to find. He fixed the problem in my kitchen sinks and we would never have been able to do it without his help. Roto-Rooter employees Rock!

  • Review 25 (2024-08-05 - Rating: 5)

    Zach our Technician was amazing!! He showed up on time , called us and explained thoroughly the issues & fixed them in a timely manner. He was so nice & professional. I will be using this company again for all our our rental properties & personal home too!! Thank YOU Zach! I highly recommend them & him!

  • Review 26 (2024-11-25 - Rating: 5)

    William was very informative and detailed through his process. His customer service was through the roof. He also made sure that communication was established between him and his coworker regarding what he was able to complete and what his coworker was needing to look for when they came to work next.

  • Review 27 (2024-12-20 - Rating: 5)

    Sergiu was great! He came on time and provided good advice on the issue I was having and was able to get my water draining again. I appreciated his honesty and respectfulness of my home as well

  • Review 28 (2024-08-30 - Rating: 5)

    These guys were amazing. They took care of business. Fast, knowledgeable. Did not expect all they did. Not only did they take care of the clog in my drain but they also had someone access the water damage in the house. These folks know how it is done and the best thing is they are reasonably priced. I Will definitely recommend them to anyone having plumbing issues.

  • Review 29 (2024-12-05 - Rating: 5)

    Very happy with everyone at Roto Rooter. They have all been so nice and helpful. Joshua tested and found hard water. He offered me a deal on water softeners with the water restoration.

  • Review 30 (2024-12-11 - Rating: 5)

    Service date, December 9, 2024, Plumber was Daniel, with Roto Rooter.The kitchen faucet was experiencing constant leaking.The plumber arrived promptly at the scheduled time and conducted a thorough inspection of the kitchen faucet. The issues identified included; Loose handles, worn-out cartridges.After showing me an estimated charge, he immediately went to work and replaced the faucet cartridges, both hot and cold. He insured all lines were flushed out, and tested the faucet to insure proper function and ensured no leaks were present both on top of the sink and under the sink.The Plumber demonstrated exceptional skill and knowledge, explaining each step of the process in a clear and concise manner. He was courteous and respectful, taking care to keep the work area clean and organized. His expertise ensured that the repair was completed efficiently and to a high standard.The plumber provided helpful maintenance tips, such as cleaning the aerator regularly and checking for wear.The service exceeded my expectations. Overall thanks to Daniels professionism, I highly recommend Roto Rooter for plumbing needs.

  • Review 31 (2024-09-11 - Rating: 5)

    Excellent service! Both Zachary and William were very professional and helpful. They took time to understand the issue (kitchen drain clogged with a belly in the pipe that causes it to recur every 6 years or so). They fixed the problem and were thorough. We had another plumber out the day prior that was clearly just trying to upsell us to a jet-clean that was not needed. Will only use Roto-Rooter going forward.

  • Review 32 (2024-12-10 - Rating: 5)

    THANKS A MILLION TO THE GUYS AT ROTO-ROOTER!! Joshua (sales guy) and Bryan (the plumber) really got our problem fixed fast! And now we have one of the BEST water filtration system that money can buy and for cheap! THANKS AGAIN!

  • Review 33 (2024-10-12 - Rating: 5)

    I had a great experience William was very professional and thorough walked me through the whole process and told me what the issue was. Iā€™m so happy!! I would definitely recommendā€¦ he saved the day! and great customer service.

  • Review 34 (2024-12-01 - Rating: 4)

    It took a while for them to show up, and I had to call them 3 times after setting a appointment time. There seemed to be confusion because they had me scheduled for the next day. However, on my last phone call they said someone was coming out. They called back 20 minutes later saying a different plumber was on the way. He finally showed up and did a great job.

  • Review 35 (2024-09-11 - Rating: 5)

    Brian and Jon came out to re-plumb the water main as well as install a new water heater. Their finished work was very clean and professional. They did well with kids and taught me things along the way any future projects I will definitely request their services again

  • Review 36 (2024-08-16 - Rating: 5)

    I had a water system/plumbing issue in my home. I called Roto-Rooter and they came the same day. Ashley and Frank were absolutely amazing from start to finish. Took the time to help me understand what was happening and resolved my issue. Definitely would recommend them for any plumbing issues.

  • Review 37 (2024-08-02 - Rating: 5)

    Roto-Rooter has been diligent, timely , knowledgeable, communicative in language I can understand. They have been patient with all my questions. They have offered flexible financing. They have worked on my behalf with my homeowners insurance.Iā€™d definitely recommend Roto-Rooter to my family & friends.

  • Review 38 (2023-12-01 - Rating: 5)

    Jesse did an amazing job explaining to me the process in which he began with on my property.Tree Roots, and undisolved wet wipes were in my lateral line. Technician fished out after running a jetline device into my 4ā€ PVC sewer line. Also discovered the lateral PVC was cracked at the elbow, and so now the work to excavate down to the crack area and rid the roots. More to followā€¦. Meanwhile, thus far- the contractors who dug the trench were all professional, neat with my property, and fast paced digging. Just an amazing job.Thanks John and Jesse for your explanation for what caused the issue and also getting the right folks to respect my property. You guys ROCK!Attached are before and after pics.

  • Review 39 (2024-11-14 - Rating: 5)

    My two commodes began leaking at the bottom onto the floor. I called Roto-Rooter and Jamall arrived very quickly. He worked diligently to clear my line and apologized for not being able to accomplish his task. Before he left, he appeared at my front door and said he didnt want to leave without acknowledging his departure. Jamall was polite and mannerly. Brad Truax was a huge help. He went above and beyond his duties to assist in the process of Proposals, excavation, and Inspections to get my service restored. He kept me apprised of the process and made a special trip to my house when I was unable to execute the DocuSign portion of the Proposal. I am very pleased with the work that Roto-Rooter and the Subcontractors provided for me.

  • Review 40 (2024-10-28 - Rating: 5)

    Fernando was great! Well mannered, polite and knowledgeable. He took his time to explain what he was doing and what the next steps would be regarding our service. Thanks again!

  • Review 41 (2024-12-07 - Rating: 5)

    William was excellent. Very knowledgeable. He was able to answer all our questions. He told me all he was doing as I watched him and did it in such a way that I understood it.

  • Review 42 (2024-09-17 - Rating: 5)

    William consistently delivers top-notch plumbing services, ensuring every job is done right the first time. His attention to detail, prompt response, and friendly demeanor make him the go-to plumber for many satisfied customers. Whether itā€™s a minor repair or a major installation, Williamā€™s expertise and dedication shine through, making him the best in the business.

  • Review 43 (2024-09-30 - Rating: 5)

    While the home warranty companyā€™s response was lacking, when we reached Roto Rooter (Jose and William), we were impressed by their consideration and empathy in addressing an urgent sewage problem. They were very helpful and informative! Keepers!

  • Review 44 (2024-08-08 - Rating: 5)

    Matt was a straight forward and honest when telling us what would we needed for the house. Brian showed up to install and took care of everything quickly and efficiently. Both were very personable and I will be recommending that duo to anyone else who needs a water softener.

  • Review 45 (2024-11-17 - Rating: 5)

    He was professional and as sweet as can be. This man deserves a raise for what he does. Especially on a Saturday. And especially on short notice.

  • Review 46 (2024-08-24 - Rating: 5)

    Ashley assisted me in a time of need. My water stopped working and she came out on her day off to assist my family and I. Right away she came and was able to quickly identify the issue while. She recommended a new water softener and provided the best way to get it installed because of financial difficulties. She wasnā€™t pushy in making the sale and offered solutions that ultimately provided our household with clean water a day later. Thank you for your help Ashley! Sheā€™s an asset and provides customer service that goes over and beyond!

  • Review 47 (2024-09-08 - Rating: 5)

    Cori and Amanda came out and assessed my wall! They were very helpful and gave me solutions to the noise I was hearing! I would definitely give them a call if another issue were to arise!

  • Review 48 (2024-09-29 - Rating: 5)

    Sergio our serviceman was so professional and knowledgeable and very patient with us. We were so happy with his performance and gave us so much peace of mind. We give him a 10 rating.

  • Review 49 (2024-11-26 - Rating: 5)

    Ashley with Roto Rooter came out quickly found out my old unit was not longer working. Fitted me for a new unit gave me a great price with amazing warranty. Call Roto Rooter for your new Softener.

  • Review 50 (2024-09-11 - Rating: 5)

    William and Zach did a great job clearing a clog in my kitchen sink. They were thorough and informative and made sure they did everything they could to ensure the sink was usable again. Would definitely recommend roto-rooter.

  • Review 51 (2024-11-29 - Rating: 5)

    Sergiu was our technician. He was very professional and polite. He explained everything in advance. He was able to resolve our issue and cleared the plug in our sewer line.

  • Review 52 (2024-12-21 - Rating: 5)

    Jamall was a tremendous help in dealing with a plumbing issue while we were preparing to receive guests for the holidays.He listened to my explanation of symptoms, was attentive, and quickly diagnosed and remedied the issue.

  • Review 53 (2024-10-06 - Rating: 5)

    My experience with Roto-Rooter was excellent. They were quick and efficient. William was thorough and helpful. I would recommend this companyā€™s service to anyone in need of excellent plumbing services.

  • Review 54 (2024-08-11 - Rating: 5)

    Ashley Meza was great at explaining the differences of having hard water and filtered. The test she did were a great visual to have to see that our current water softener was no longer providing the filtered water. Overall a great experience.

  • Review 55 (2024-12-21 - Rating: 5)

    Jamal was awesome! He was friendly and fixed my drain quickly. 10 out of 10 recommend him.

  • Review 56 (2024-10-15 - Rating: 5)

    Fernando was on-time, friendly, knowledgeable and resolved the issue promptly. I would highly recommended Roto-Rooter for your plumbing needs.

  • Review 57 (2024-07-11 - Rating: 5)

    We recommend Zach for any plumbing needs. We had a big clog in one of our main drain lines inside the home. He came quickly after our call and was very knowledgeable. We will be calling him again if we ever need him!

  • Review 58 (2024-12-26 - Rating: 5)

    Sergiu is the best. Came out on Christmas and really helped us out. So professional and kind and effective!

  • Review 59 (2024-10-22 - Rating: 5)

    William was quick and efficient with fixing our clogged shower drain. He was also very clean and educated me on the entire clearing process. Highly recommend.

  • Review 60 (2024-11-09 - Rating: 5)

    Great company! William was extremely helpful, arriving within a reasonable time & very communicative to everything that he was doing. Would recommend this company

  • Review 61 (2024-07-31 - Rating: 5)

    Roto-Rooter came to the rescue for a complex HVAC issue caused by my AC drain line. I booked using the online service, late at night, and was able to get appointment for first thing next morning.My technician, Zachary, was so thorough in explaining the issue to me and various causes/solutions. Zachary was a pleasure to be around and answered all my questions. I mentioned I also had a sink that was slow to drain, and he was able to take care of that at same time.Im very happy that I went with Roto-Rooter, and especially to have Zachary taking care of my home.

  • Review 62 (2024-11-13 - Rating: 5)

    William had to deal with one difficult drain job. He had to run about seventy feet of cable. He persisted for three hours until the drain was clear. Most guys would have given up after an hour. He is an asset to his company. Cheers

  • Review 63 (2024-08-03 - Rating: 5)

    We tried at least six companies to come out for an emergency at 1030pm on a weeknight and no one had anyone available. When it seemed futile- we called Roto and Daniel G came out and gave us excellent service. A really professional and experienced plumber.

  • Review 64 (2024-09-17 - Rating: 5)

    William was wonderful. He clearly explained the situation and the steps needed to solve the problem. By the time he was finished, we understood what was wrong and why. William cleaned up which was greatly appreciated. We are glad that we called Roto Rooter.

  • Review 65 (2024-08-10 - Rating: 5)

    Chris and Ben are very professional and work together as a team. They did an outstanding job repairing leaks in the copper piping and set up water restoration services. I am very pleased with the outstanding services provided.

  • Review 66 (2020-12-05 - Rating: 5)

    We had the pleasure of having Jose, Julio, Raul and George come out and work diligently on our outside plumbing for the past 4 days. They are very professional and took the time out to explain the process to us. They went above and beyond to ensure we understood what was taking place and addressed any questions we had. This was a tough job, they never gave up and they stayed late into the evening hours to complete the work. We greatly appreciate them, the hard work and the kindness they showed us. They gave me peace of mind that we made the right choice . Thank you Jose ,Julio ,Raul and George!

  • Review 67 (2024-11-29 - Rating: 5)

    Ira was fantastic! Within an hour of calling (Thanksgiving night, no less), he was onsite. Fair & efficient, excellent service. Highly recommend!

  • Review 68 (2024-12-21 - Rating: 5)

    This team was the best. Pricing was reasonable for being a weekend & less than 24 hours from my call. Up in plenty of time for guests.

  • Review 69 (2024-12-24 - Rating: 5)

    Super prompt and courteous service by William and Jack. They were quick to respond, answer all questions, and address my plumbing issues. Highly recommend.

  • Review 70 (2024-11-23 - Rating: 5)

    Sergiu was great and helped with our shower drain today. Same day service. Very professional. Highly recommend!

  • Review 71 (2024-12-22 - Rating: 5)

    William and Jack where super helpful and quick to address my home plumbing issue. Super professional and quick solve. Would recommend to everyone.

  • Review 72 (2024-10-03 - Rating: 5)

    The Roto- Rooter employee Zachary was fantastic! Very polite, very helpful and informative. Thank you so much for fixing our problem Zach!

  • Review 73 (2024-12-04 - Rating: 5)

    Joshua was great! He measured my water hardness and found I need a water softener. Excellent service!

  • Review 74 (2024-11-27 - Rating: 5)

    Amazing customer service, very professional! Plumber came in a timely manner and my issue was fixed the same day. Thank you!

  • Review 75 (2024-07-06 - Rating: 5)

    Sengiu was knowledgeable, fast and efficient in the work he provided. He made sure items that were being looked at and addressed were adequately explained and we had a good understanding what was causing our issues. I would recommend Roto-Rooter to anyone having plumbing concerns.

  • Review 76 (2024-12-13 - Rating: 5)

    Matthew Balderas was great to work with,No pressure sales approach, great consultation and presentation.Definitely recommending

  • Review 77 (2024-03-24 - Rating: 5)

    We had a really great experience with Roto-Rooter; Our neighbor recommended them. The gentleman that came out was Dustin. He installed our new toilet and was really helpful - he explained every thing. He proactively shared some things that saved us some immediate costly repairs. That to me shows me that a company or person is trustworthy. He went above and beyond for us in even helping us with a few other things around the house we had questions about. We are thankful for the excellent service - he went above and beyond.

  • Review 78 (2024-04-06 - Rating: 5)

    Joseph M. took care of the job in a timely and very informative manner! He explained everything that he was doing prior to doing so and made sure that we understood how everything worked before he left. No one likes having to call the plumber for repair and this was our first time dealing with a plumbing issue. Joseph made this process easy and painless! I would highly recommend him and this company to others!

  • Review 79 (2024-05-11 - Rating: 5)

    Im thrilled to report that the service was exceptional! The plumber was punctual, courteous, and extremely professional throughout the entire process. They efficiently cleared both toilets, ensuring everything was working perfectly before they left. Their attention to detail and dedication to providing high-quality service truly stood out. I highly recommend them to anyone in need of reliable and effective plumbing services!

  • Review 80 (2024-11-27 - Rating: 5)

    Great experience getting a water softener for new house. Matt was helpful explaining and selecting what unit fit my needs.

  • Review 81 (2024-10-12 - Rating: 5)

    I love Roto-Rooter! They made everything simple & quick, They were also really friendly and provided helpful information! Thank You William!!

  • Review 82 (2024-08-02 - Rating: 5)

    Brian did an outstanding job. He explained everything to us, was very clean, and extremely helpful. Amazing service and Brian was the best!!!

  • Review 83 (2025-01-04 - Rating: 5)

    Great customer service, trustworthy and makes sure the job is completed. Definitely would recommend

  • Review 84 (2024-09-20 - Rating: 5)

    Matt was very knowledgeable. He explained the process of adding a home water treatment system in a way that was easy to understand. Good job Matt!

  • Review 85 (2024-12-27 - Rating: 5)

    Response was very quick and efficient. The technician was knowledgeable and got to the problem very quickly.

  • Review 86 (2024-04-30 - Rating: 5)

    I had an amazing experience with the plumbing service provided technician I. Rodriguez today. He was professional, efficient, and knowledgeable. He quickly fixed the issue and went above and beyond to ensure everything was working perfectly. I highly recommend his services to anyone in need of plumbing assistance. Thank you, I. Rodriguez, for your excellent work!

  • Review 87 (2024-03-04 - Rating: 5)

    I recently had a plumbing problem at my residence that needed immediate attention and called Roto-Rooter. They arrived within 2 hours -exactly as promised. I was extremely impressed by their promptness, professionalism and technical ability to quickly address my problem. Zach Saenz even called later that day to follow up and make sure everything was operating properly. Outstanding service!!!

  • Review 88 (2024-05-28 - Rating: 5)

    Cori did a wonderful job with my kitchen sink. He worked quickly and efficiently and made sure to double check that the issue was fixed. He even sat with me and went over the price point and gave me some peace of mind with the quality of the work.

  • Review 89 (2024-08-17 - Rating: 5)

    Sergiu was very hard worker.He explained everything well and I was very happy and satisfied with all his work. Next time I need help I will ask for him by name.

  • Review 90 (2024-11-09 - Rating: 5)

    William worked fast and clean. He explained what he was doing. We are very satisfied with his work!

  • Review 91 (2024-09-22 - Rating: 5)

    Polite professional Iā€™m taking bones, clean, dressed in a uniform dressed in a uniform and very knowledgeable. Got the job done. Be sure to send him to me next time. Thomas F.

  • Review 92 (2024-07-24 - Rating: 5)

    Thomas was great service for helping get a quote for a water heater replacement. He was super informative, helpful if I could rate a 10/10 he would deserve a 10.

  • Review 93 (2024-10-03 - Rating: 5)

    Sergiu did a great job and went above and beyond his work. I would highly recommend this company to all of my family and friends.

  • Review 94 (2024-07-26 - Rating: 5)

    Zach was amazing. Went above and beyond to help us with our kitchen sink issue. Kind and respectful. Would def use RR again!

  • Review 95 (2024-04-10 - Rating: 5)

    We had a pipe bust in our home and I called Roto Rooter right away. They came out and immediately got to work on all the issues, Thanks to George šŸ™. Frank was my plumber and went above and beyond to communicate every step and he had the best customer service. Our water was restored and without any delay!! Thank you Frank, and all the following up is an added bonus.

  • Review 96 (2024-09-28 - Rating: 4)

    Timely response. Removed block in drain line. Showed view inside drain line indicating need for repair to sagging pipe. Provided cost sheet for this repair. Efficient and expensive.

  • Review 97 (2024-05-23 - Rating: 5)

    Zach was very professional, friendly and answered all my questions. Fixed the drain issue in quick order and checked other drains to ensure proper drainage throughout the house. I would highly recommend him and the company. Overall service team was very good as well.

  • Review 98 (2024-05-22 - Rating: 5)

    Weā€™ve used Roto Rooter for all of our plumbing needs on our commercial properties. Two things you can always expect from them: great pricing and reliability!Our technician today, Dustin (#3381) arrived on time and immediately got to work. Within less than 3 hours, all the parts that were needed were gathered and the repair was done. We couldnā€™t ask for a better company or better technician and look forward to continuing using Roto Rooter for all of plumbing needs!

  • Review 99 (2024-12-26 - Rating: 5)

    Showed up very promptly. The technician Ira was very informative and worked quickly to get us flowing again!

  • Review 100 (2024-03-28 - Rating: 5)

    Builder left behind static ball for testing.8yrs ago and now Iā€™m paying for them dropping the ball???Good thing for camerasā€¦Great job Roto-Rooter

  • Review 101 (2024-06-30 - Rating: 5)

    I would like to give praise to Ashley Meza for being so down to earth and knowledgeable regarding water softeners. She explained the process to me and made me feel at ease. She is truly a valuable employee and a great person to ask for when you are in need of a water softener or would just like to get a water quality test.

  • Review 102 (2024-07-16 - Rating: 5)

    Bryan is great he fixed the problem with in timely manner for budget price. Very helpful for service he also came back and double checked. I would recommend using Roto rooter and Bryan

  • Review 103 (2024-06-08 - Rating: 5)

    Bryan is the technician who helped us fix the leaking issue of the master bathroom shower! He diagnosed the leaking issue at the first visit. A part had to be ordered to replace the old one. The company initially shipped the wrong item and Bryan was on the top of it and made sure the right item would be shipped. Once he received the right part, he contacted me and fixed the issue on the same day! Very efficient and excellent services!

  • Review 104 (2024-11-17 - Rating: 5)

    Sink and dishwasher work great now! Same day service, will definitely recommend to all my friends!

  • Review 105 (2024-12-20 - Rating: 5)

    My service man Its was very professional and very thural and also kind. He did a great job.

  • Review 106 (2024-02-03 - Rating: 5)

    Great service from the initial call to paying the bill! The dispatcher was very calm and understanding of my emergency, and the plumber arrived within hours. He was very polite and explained everything, showing me the work he was doing along the way.

  • Review 107 (2024-01-03 - Rating: 5)

    Sergio was the technician that worked extremely hard to resolve my plumbing issue. He was patient and diligent. Not only did he resolve my plumbing issue, he made sure that his work area was immaculate after he completed the job. I can not rave enough about his professionalism. I definitely recommend Roto-Rooter to anyone who has issues their company can help resolve. Thanks again Sergio. You are the best!

  • Review 108 (2024-11-16 - Rating: 5)

    I recommend William Navarro to assist with yā€™allā€™s plumbing issues he is very friendly informative he explained everything and answered any questions I had he resolved my plumbing issues we are very satisfied thank you guys!

  • Review 109 (2024-07-26 - Rating: 5)

    Sergiu did a fast, AND thorough clean out of a clog from our AC drain that was routed thru an upstairs sink. Respectful of our home, he took care to clean up as if it were his home.

  • Review 110 (2024-04-29 - Rating: 5)

    Ivan was amazing, he worked uninterrupted to ensure our kitchen sink had an excellent flow of water.He was a great representative of the company and we will definitely use Ivanā€™s expertise and Roto Rooter for our plumbing needs.

  • Review 111 (2024-10-05 - Rating: 5)

    Great experience. They were very friendly and professional and explained everything well. Will definitely use them again.

  • Review 112 (2024-02-22 - Rating: 5)

    Jose with roto-rooter was called to our house at 7 pm. He stayed and worked until after 9 pm to fix our problem. I will admit, the problem could have probably been fixed the next day at a more reasonable hour but to me it was causing incredible stress (plumbing causing my washing machine to flood our utility room when used). Jose treated this whole process with such care and he is incredibly personable! He fixed the problem and our house is back in order. Seriously, great service, commitment and both my husband and I can wash our familyā€™s clothes in peace! Thanks Jose and RR!

  • Review 113 (2024-11-26 - Rating: 5)

    William was awesome! Very thorough and ensured warranty follow up accurate.

  • Review 114 (2024-12-30 - Rating: 5)

    I called Roto-Rooter for a day-of service and had a tech at my house within two hours. William and his trainee were helpful, professional, and went out of their way to make me feel in the loop & comfortable with the steps they were taking. Plumbing work isnt the cheapest thing in the world, but I felt the work was reasonably priced. Would absolutely use this service again!

  • Review 115 (2024-03-30 - Rating: 5)

    Sergio did an excellent job resolving our plumbing issues in a quick and timely manner. He helped us be able to go back to operations with the same day of the issue. I would recommend him for any plumbing needs!

  • Review 116 (2024-05-04 - Rating: 5)

    Wesley showed up on time was very professional answered all my questions and got the job done in about 35 minutes. He let me know everything that he saw and worked on. and worked with me on Price again very professional appreciate the service definitely recommend.

  • Review 117 (2024-08-24 - Rating: 5)

    Great service and explanation. 6 month warranty is awesome! Came out on Saturday with 2 hours notice.

  • Review 118 (2024-08-05 - Rating: 5)

    Matt and Cliff did an amazing job on both work/installation and a great deal! Will be a rotorooter customer for a long time!

  • Review 119 (2024-05-01 - Rating: 5)

    Purchasing a water softener with Matt was the best decision ever! Ive had my system for over 4 years now, and he still responds as quickly as the day I purchased! Clean water. Great service!

  • Review 120 (2024-04-26 - Rating: 5)

    Had to call for an emergency situation. They were able to come even though it was 7p. Joseph explained what he had to do and the cost. I accepted and he went to work. He was very courteous and professional. Joseph was able to resolve my situation and were we very satisfied. This is the 2nd time we have used them.

  • Review 121 (2024-10-04 - Rating: 5)

    Professional, quick same day service. Polite staff, easy online appointment scheduling. Will use them again.

  • Review 122 (2021-09-16 - Rating: 5)

    Installer (Joseph) was a great communicator and had our interests in mind. He clearly explained what he needed to do and did all that he said he would do in removing our old hot water heater and installing a new one. He was also professional, courteous, and followed all CDC guidelines relating to preventing the spread of Covid.

  • Review 123 (2024-04-14 - Rating: 5)

    Great service, skilled/ professional tradesmen (Tristan Jones 3835 & Freddy), very fair price point- thanks yā€™all!

  • Review 124 (2024-09-27 - Rating: 5)

    Zach was extremely professional and went above and beyond for us. Would highly recommend him to everyone!

  • Review 125 (2023-07-05 - Rating: 5)

    Today I had the pleasure of working with Raul who came out and fixed my toilet that was no longer attached to the piping and replace my garbage disposal. He was professional, quick and kind. The work he did was great and the pricing was just as good. I have already started recommending him to friends and family as it can be hard to find great service like he gave today. I would absolutely recommend roto-rooter and Raul specifically again.

  • Review 126 (2024-02-19 - Rating: 5)

    I had two separate incidents where poor workmanship (non-plumbing in nature) previously done in my house lead to water damage. Roto-Rooterā€™s response time to an initial abatement job was extremely timely, even more impressive given imminent freezing conditions. The second visit fixed a more-persist issue that could have been catastrophic if gone unchecked after some wall space was scheduled to be closed up. That was completed in less than a few hours after my call for service. I would recommend this crew to anyone needing expedited service, and will not hesitate to use them again, should the need arise.

  • Review 127 (2024-02-26 - Rating: 5)

    Daniel Gutierrez is an amazing plumber. He did a fantastic job and his customer service is amazing. If I have any additional issues or need future assistance I will definitely call back and request for this plumber to come back out.

  • Review 128 (2024-04-21 - Rating: 5)

    We are extremely pleased with our experience with Roto-Rooter. Prompt, professional service.Our technician Juan was obviously skilled at his job and worked nonstop until the problem was solved. He was very polite and explained the procedure as he was working. We would definitely call Roto-Rooter again.

  • Review 129 (2024-05-23 - Rating: 5)

    Wow!!! Cori went the extra mile to make sure the job was done to our satisfaction. He was patient with me in explaining what the alternatives were so that I could make a decision that was best. By far the best that I have had the opportunity to have in my house!!!

  • Review 130 (2024-03-22 - Rating: 5)

    We called and they came out within the hour, Efrain & John diagnosed and fixed our problem! Great communication, trusty workers and we got our plumbing issue fixed!We had a few other companies who provided a temporary fix and no real diagnosis on our issue. Iā€™m glad we know whatā€™s going on now and can continue working with Roto Rooter.

  • Review 131 (2024-09-21 - Rating: 5)

    Fast response. After he arrived, William diagnosed the problem and stayed with it until he was convinced things were clear. Couldnā€™t have been better. Thank you!

  • Review 132 (2024-04-06 - Rating: 5)

    They arrived very fast. Juan immediately started working on the plumbing. Mike immediately helped me to understand the financial procedures that will need to be addressed. They arranged for the floors to be cleaned tonight, and are arranging the follow-up work schedule.They were calm and professional. High 5!

  • Review 133 (2024-02-28 - Rating: 5)

    My technicians, first Sergioā€™s for my drain and then Jesse for my toilet, both did a fabulous job- professional, respectful of property, and thorough. They called with an accurate arrival time and were true to the scheduled window I was assigned. Jesse went above and beyond with a new toilet installation and accommodated my busy schedule for the appointment time.

  • Review 134 (2024-02-20 - Rating: 5)

    We are a commercial company. Roto Rooter came to are property very fast to help us out. Michael was the plumber who came out. Excellent costumer service by him. Kept me informed with the entire repair. Will definitely have them out again when needed.

  • Review 135 (2024-02-26 - Rating: 5)

    The technician, Zach and his assistant texted us ahead of time and let us know they were on the way. They arrived on time assess the situation gave us a quotation and got our permission before starting the work. Although a little bit, pricey, they did their work in a neat and professional manner, And we were glad to pay them for their service.

  • Review 136 (2024-05-10 - Rating: 5)

    For all you new homeowners and DIY enthusiasts (like me), theres always the issues you run into where you really should consider utilizing an expert. I can definitely say Roto-Rooter and their expert, Joseph, went above and beyond for me. Professional, timely, and Joseph was more than willing to answer my questions where I wanted to learn.A+ service, A+ quality. A+ expertise.

  • Review 137 (2024-05-31 - Rating: 5)

    Sergio was excellent. Late night call and we have a baby boy who was sleeping. Sergio did his best to be respectful of our apartment area and didnt produce any unnecessary noise.

  • Review 138 (2023-11-04 - Rating: 4)

    I needed clog clean out on a Friday evening because I care for my elderly mother. I was able to get someone out within 2 hours. They gave me prompt service even though they were training a new employee.I did not like the price I felt it was excessive and they tried to up charge me for extra services. Half of what I paid would have still been high for a simple clog removal.I do recommend this company for its prompt, fast, professional service.

  • Review 139 (2024-10-16 - Rating: 5)

    Fernando was great explaining and efficiently getting my troubles down the drain. I really appreciate I caught the special.

  • Review 140 (2024-03-21 - Rating: 5)

    JosƩ and Julio were were amazing. They came in and were very thorough the entire process. They assessed the problem and worked efficiently to resolve it. We appreciate their hard work and RotorRooter should be very proud to have these men represent the company.

  • Review 141 (2024-02-25 - Rating: 5)

    I had a pretty serious sewer backup that needed to be snaked out asap. So, reluctantly, I choose Roto-Rooter because they were the only ones who could come out last minute on a Saturday evening. I have to say they were prompt, knowledgeable, and worked really hard on it for a few hours. I was told upfront what the cost would be and didnt have to pay any more than that. Of course, they found some major issues that need to be repaired in the main sewer line for an outrageous amount of money but I didnt feel pressured to make a decision on the spot. Despite all the bad reviews, I did not have a bad experience and dont feel ripped off.

  • Review 142 (2024-04-23 - Rating: 5)

    Brian was amazing! He was super attentive and took his time making sure the problem was fixed right. Roto Rooter has a new customer thanks to Brianā€™s amazing work and great attitude! ā­ļø

  • Review 143 (2024-10-08 - Rating: 5)

    Zach customer service was great! Came in with a great attitude and completed the job with no issues.

  • Review 144 (2024-10-07 - Rating: 5)

    I have used Roto Rooter exclusively for years. Had a major drainage issue and had to call Roto Rooter after the septic company did their thing. William was great! Super professional, courteous, very thorough, explained everything -- I have 100% confidence in his work. I will never use anyone else! Thank you!

  • Review 145 (2023-12-03 - Rating: 5)

    Here at St. Andrews Church & School, we believe in excellence. And Mr. Mike Ferraros service was nothing less than excellent. We encountered a plumbing emergency, and Mr. Ferraro arrived much sooner than expected. To add, he was friendly, professional, insightful, and proficient. His visit was blessing to us!

  • Review 146 (2024-09-26 - Rating: 5)

    Very fast, fair and knowledgeable. I learned from him too. I felt he had my best interest in mind too

  • Review 147 (2024-03-11 - Rating: 5)

    We had a clog on the outside pipes. The issues occurred late on a Sunday night. We called Roto and they dispatch a Plumber, Jacob. Jacob was excellent and clearly explained everything. They were able to fix the issue within minutes. They also have a guy scheduled to check the pipes with a camera to inspect the outside pipes.

  • Review 148 (2024-10-29 - Rating: 5)

    Fernando was great, had the clog fixed in no time. Very helpful and very friendly!

  • Review 149 (2024-02-26 - Rating: 5)

    Roto-Rooter has found themselves exceptional employees in both Jacob Bratton and Ivan Rodriguez who took the time and energy to not only fix our planning issues but help me understand the problem themselves. Phenomenal customer service and friendly guys! Top notch quality for a great price (no lie). Thanks guys!

  • Review 150 (2024-03-01 - Rating: 5)

    SERJIU Was the most pleasant person. I enjoyed having him as my problem solver. He explained everything to me.He took extra steps to make sure our drain was running as well as it possibly could. Would highly recommend him.

  • Review 151 (2024-03-11 - Rating: 5)

    They were here within an hour after the call.Ephrain was knowledgeable and got right to work. He took time to explain what the problem could be and the cost of each scenario.The issue was taken care of in less than 30 minutes. Very happy

  • Review 152 (2024-01-11 - Rating: 5)

    Called for a main line repair and they were able to respond same day and nip the problem, before the freeze coming into town. Thomas was my plumber and he was a joy to speak with. Truly loves his job and kept me in the loop at all times. I would highly recommend ROTO and if possible ask for Thomas.

  • Review 153 (2024-04-01 - Rating: 5)

    Itā€™s was an awesome experience. Zach along with his trainee Hazel and supervisor Oliver were great at communicating what they were going to do. Their explanation was great and understandable for my wife and I. Highly recommended.

  • Review 154 (2024-07-10 - Rating: 5)

    Had an outdoor underground leak late on Friday 6/28 and were headed out of town Saturdayā€¦ Randall showed up and like a veteran detective diagnosed the issue and resolved within two hours!!! What a godsend! Thank you Roto-rooter and thank you Randall!!

  • Review 155 (2024-06-10 - Rating: 5)

    It was very tough to decide which Plumbing company to use, but the reason I use Roto-Rooter, is because Zach was very confident that he was going to be able to take care of the issue and he sure did. Choose this company for your plumbing issues!

  • Review 156 (2023-12-02 - Rating: 5)

    From the time I call, it was less than an hour and the plumber showed up. They were professional and listened to our concerns. They assessed our issue quickly and accurately, resolving our plumbing issue. I would highly recommend if anyone is needing plumbing work to reach out to Roto-Rooter San Antonio.

  • Review 157 (2024-02-22 - Rating: 5)

    The plumber that came out was prompt, polite, and showed me old parts and explained what he had to replace. He went to get parts and returned quickly and CLEANED UP HIS MESS B4 HE LEFT!! My toilet working great!! Great job John!!!

  • Review 158 (2023-12-16 - Rating: 5)

    After waiting all day for another company to come and service our emergency, we called Roto-Rooter and Jacob came within 2 hours from the initial call! He was able to find the problem and fix it in record time. Well it felt that way after waiting all day with no toilets!!!! He was professional, respectful, and knowledgeable and will definitely call him personally for any other plumbing needs.

  • Review 159 (2024-02-26 - Rating: 5)

    Jacob Bratton and Ivan Rodriguez are the most phenomenal team that Roto-Rooter has to offer! Theyā€™re knowledgeable of their trade and very friendly. When all hope seemed lost, they showed up and saved the day! Roto-Rooter is extremely lucky to have such valuable employees as these two. Definitely recommend this company and this team for anyone looking for plumbing needs!

  • Review 160 (2024-12-28 - Rating: 5)

    Fast, friendly and solved the problem! We would recommend William again!

  • Review 161 (2024-05-12 - Rating: 5)

    Sergio came out on a Saturday night around midnight and saved the day! Very courteous and professional. We are extremely grateful to him and the company. Thank you!!!

  • Review 162 (2023-11-29 - Rating: 5)

    Daniel G. Did a great job and he also pointed out and resolved some issues we werent aware of which needed to be resolved. He did an excellent job and installed 2 new toilets, new garbage disposal, and new water heater and got us up to code. He was prompt, professional and efficient. Give that man a raise šŸ™ŒThanks

  • Review 163 (2024-10-30 - Rating: 5)

    Matt did an outstanding job!! Recommend you request him if possible.

  • Review 164 (2024-12-19 - Rating: 5)

    Matthew Balderas is the MVP...Highly recommend!! Upfront, fair and affordable.

  • Review 165 (2024-07-08 - Rating: 5)

    Matt was great and a straight shooter! He didnā€™t suggest any unnecessary products. I highly recommend Matt for any plumbing needs.

  • Review 166 (2023-12-03 - Rating: 5)

    I had a plumbing emergency (sewage coming out from the water softener drain!) at 9 am on a Sunday and had it fixed by 1 pm that same day. It was pricey but great service and great problem solvers. Zach was great and the dispatch was great too

  • Review 167 (2024-12-26 - Rating: 5)

    Fast and convenient. Very professional. Would recommend.

  • Review 168 (2024-09-05 - Rating: 5)

    Zach and William are the best in the business! We highly recommend them. Thanks again for all your help.

  • Review 169 (2024-08-04 - Rating: 5)

    Excellent work and same day assistance and were at the house within an hour. Cleared out clogged line and inspected work with camera.

  • Review 170 (2023-08-20 - Rating: 5)

    Jacob from Roto-Rooter was prompt, professional and personable. He explained all of my available options and answered my questions thoroughly and clearly.After completing the job he took the time to clean the work areaā€¦doing a very nice hood of it.5 stars.I will be using this company and technician again if/when I have plumbing issues.

  • Review 171 (2024-05-11 - Rating: 5)

    Trayton delivered quick and professional service. Our toilet issue was solved and we cant thank him enough! Highly recommend using Roto-Rooter in San Antonio!

  • Review 172 (2024-05-10 - Rating: 5)

    David was very professional. Called to give an ETA and when he arrived. Took care of call right away. I recommend Roto-Rooter 100%.

  • Review 173 (2024-03-02 - Rating: 5)

    Roto-Rooter did an excellent job responding, diagnosing and ensuring that our leak and drainage problem was fixed. Thanks to Jacob and his assistant and Ashley who assisted me with my plumbing & water damage!

  • Review 174 (2024-01-02 - Rating: 5)

    By far the best experience for my drain issues. Let me start off by stating that last year in 2023 I experienced a horrible plumbing issue and wish that I had called roto rooter then. Flash forward to Jan 2024 and I have a backed-up drain, feeling lost, a friend suggested Jacob and roto rooter to me (she recently had a plumbing emergency and was blown away by his professionalism and knowledge). I called to make an appointment and Jacob was able to fit me in, accommodating my schedule. Was fast in addressing the issues and I will be calling again for my future needs (I shed too much and will have future needs).

  • Review 175 (2024-05-05 - Rating: 5)

    Thank you Brian for your outstanding expertise and professionalism. Brian evaluated the situation of my moms water heater configuration, which was in a very poor condition along with the water heater being 20yrs old. No corners cut over here! - Adrienne

  • Review 176 (2024-02-24 - Rating: 5)

    Roto-Rooter absolutely saved the day for my family! I had a really tough clog in a plumbing line and had an independent plumber just give up on it earlier in the day. I called Roto-Rooter mid-day desperately hoping to get some help and was absolutely blown away by the service and the outcome! They dispatched Sergiu to my house within the hour to help. Sergiu was thorough and explained the process and what he would do and try to remedy the issue. Sergiu and his supervisor, Julio, worked on this issue tirelessly to figure it out and were able to finally get the line cleared. I was so thoroughly impressed at how they approached this issue as a challenge and worked together (for quite some time) to problem solve until they were able to get it fixed. Both of these men went above and beyond to resolve the issue and answer all my questions along the way. If you need plumbing help, I would HIGHLY recommend Roto-Rooter. I am so thankful for their help and not giving up when the issue was challenging.

  • Review 177 (2023-09-29 - Rating: 4)

    Although a little pricey, Iā€™m generally happy with the service provided. A technician came out, presented a solution, and then began work. He worked until the problem was resolved. Once the issue was resolved, a second technician was dispatched to deploy a camera in the plumbing pipes to confirm the blockage was no longer present and provide assurance to us. The customer service of both technicians were great

  • Review 178 (2023-07-02 - Rating: 5)

    What an excellent experience with Truman! Excellent communication, fast, efficient and so friendly! Double bonus for him if you can! Nick was fabulous also! Great experience with all the members that helped with our exchange of softener and leak repairs! Highly recommend Roto Rooter and their staff!

  • Review 179 (2024-11-27 - Rating: 5)

    Awesome company! Worked with them twice now. Theyā€™re fast and reasonable, always go the extra to make things easier on me. Matt was super knowledgeable and helped me with my water! Thanks guys

  • Review 180 (2024-04-10 - Rating: 5)

    Johnny did a great job. Got here fast. Took care of the busted main water line in record time and in a professional manner. Hes a good guy! AAA+++

  • Review 181 (2023-08-12 - Rating: 5)

    Jacob was awesome! Very fast, professional and arrived early! Gabe me a great deal with a 6 month warranty. Explained things in an easy to understand manner. I will definitely request Jacob for any future needs.

  • Review 182 (2024-11-15 - Rating: 5)

    Ira did a an excellent job on fixing my plumbing issue. Thanks!

  • Review 183 (2024-04-05 - Rating: 4)

    The plumbers were friendly and kind I appreciated that. My house is on the older side so some things just werenā€™t up to code so they couldnā€™t touch which I get. Pretty pricey but I guess thatā€™s the norm for good plumbing.

  • Review 184 (2023-08-14 - Rating: 5)

    Daniel G was our plumbing technician that came out. What a great guy with tons of experience. Saved me today!! Daniel found the water leak quick in our kitchen sink, garbage disposal, took it apart, resealed it and put it back together the way it shouldā€™ve been doneā€¦ yep I shouldā€™ve called them first! Daniel really took his time and did it right. Nothing but a lot of respect for these Rotorooter guys. Good friendly, professional service.

  • Review 185 (2024-03-20 - Rating: 5)

    These guys were awesome! They arrived early, did a perfect job, and were friendly the whole time.I would recommend this service to all of my family and friends. 5 stars

  • Review 186 (2024-02-19 - Rating: 5)

    David did a quick job declogging our pipe and Ashley did a great job in assessing the moisture that the water back up did to our bathrooms. She also helped us with insurance process which made it easier to file a claim.

  • Review 187 (2024-10-07 - Rating: 5)

    My kitchen sink was clogged and my garage disposal wasnā€™t working. Zachary got right on it and got everything taken care of in a short amount of time.

  • Review 188 (2024-03-28 - Rating: 5)

    The plummers Zach Saenz and his assistant were knowledgeable, courteous and professional. They explained every thing they were doing and cleaned up after they completed the job. I would recommend them to my friends.

  • Review 189 (2024-03-03 - Rating: 5)

    Brian was very professional and came in told us the problem was and give us the estimate and finished the job in like 30 minutes. I will always call Brian from Roto Rotor again. He did an AWESOME job.Veronica Warnecke

  • Review 190 (2023-08-12 - Rating: 5)

    Thank you Jacob for taking care of us tonight. We had a clogged up drain and he got it fixed quickly. He was nice and professional even as late as it was. He also scheduled for someone to come check our pipes this weekend to make sure they arent damaged. Should the need arise we will definitely use them again.

  • Review 191 (2024-09-06 - Rating: 5)

    Extremely prompt, caring and professional. Very thankful for their help. Will definitely be a repeat customer

  • Review 192 (2023-05-23 - Rating: 5)

    Needed a plumber fast! I called John Wayne Plumbing first, itā€™s Tuesday and they didnā€™t have an opening until the next Tuesday! What????? I then called Roto-Rooter immediately. They were able to accommodate my immediate need for a plumber. Johnny arrived within 1.5 hour and fixed my problem within 45 minutes. Great customer service! Keith also came out to take a look for water damage, he too was very professional. Luckily we didnā€™t have water damage just some drying needed since I caught the leak quickly. Thank you so much to Johnny and Keith for being the professionals they are! Much appreciated! Thank you again.

  • Review 193 (2024-04-20 - Rating: 5)

    Darrell was great at taking care of our plumbing issues. He was easy to talk to and explain everything in detail. Thank you Roto-Rooter!!!

  • Review 194 (2024-04-29 - Rating: 5)

    Ivan was AWESOME! He quickly figured out what needed to be done on our 90 year old house, and now we have a working sink!! We really appreciate Ivanā€™s knowledge and expertise!!

  • Review 195 (2024-04-30 - Rating: 5)

    Very friendly Technicians. They were very informative about our pipe issue and explained in detail as the camera was used. They were also very knowledgeable and provided options for a fix.

  • Review 196 (2023-12-21 - Rating: 5)

    I am posting about ROTO ROOTER services and Darren the technician they sent out. They were great ! One call ahead and then Darren did the follow up. He showed up on time and then explaining to me what happened, fixed it. You can see that Darren genuinely wants to help also giving me some tips for keeping the drain clear. I would ask fo him again. Thanksā€¦ā€¦