Roto-Rooter Plumbing & Water Cleanup

Located in San antonio, Texas

Address: 1426 W Commerce St, San Antonio, TX 78207, United States

Phone: +1 210-822-8054

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-14 - Rating: 5)
The team from Roto Rooter was fantastic. Our first technician Daniel Gonzalez removed the toilet and augured the pipe making sure any blockage was cleared then replaced the toilet. Daniel’s professionalism and great personality made a horrible situation better to deal with. Then came Julio Aleman and his team to scope the pipes and do the repairs. Michael showed up to see if we needed water abatement and Ashley Meza to discuss a water softener. This wasn’t an emergency since we have a second bath, but they started the next day fixed two different pipe issues and a main water line leak. Overall, I would recommend the Roto Rooter team to anyone needing plumbing repairs.

Review 2 (2024-06-28 - Rating: 5)
Excellent quick response. I had a water leak from attic through 3nd floor to the dinning room. With in two hours lead was on screen. An hour after that the demo team was on sight. All were very professional and courteous.All demo and set up for dryout was done ad expected.

Review 3 (2024-12-30 - Rating: 5)
Mr Daniel Gutierrez was very professional. He explained what needed to be done to fix our leaking toilet and showed us the before and after so we could see the results. I was also impressed with the fast response time.

Review 4 (2024-12-13 - Rating: 5)
Absolutely unbeatable customer care and service. Darrell was prompt, patient, and very accommodating. Pricing is unmatched, very happy with their services, We will continue to use and highly recommend Roto-Rooter for any future plumbing needs.We can clearly see why they are the leaders in their profession.- sincerely,Granite Brothers

Review 5 (2024-10-31 - Rating: 5)
I was able to make an appointment fast and at a time convenient to me. The plumber, Daniel, arrived on time and took care of the problem quickly. He took the time to explain the situation and even gave me tips to prevent the problem in the future. Excellent service and staff - highly recommended.

Review 6 (2024-10-28 - Rating: 5)
This review is specifically for our most recent experience on October 25, as we have had some troubling experiences with roto-rooter in the past. However, on October 25, we had Julio and Dustin out for a leaking pipe call back and they were both incredibly kind and hardworking. I really trust them and appreciate their time.

Review 7 (2024-10-15 - Rating: 5)
Roto Rooter was able to have a tech come out two hours after i called with follow up phone calls and tex messages to keep me updated on the schedule. Daniel was competent and knew where to look based on the symptoms. The problem was sourced and fixed.

Review 8 (2024-08-10 - Rating: 5)
I highly recommend Roto-Rooter. They were responsive, professional, explained the problem, and priced fairly. When a secondary issue emerged labor was covered by the warranty. This is everything you need in a plumbing company. Kudos to the plumbers that did the work as this was dirty job that required crawling under the house into some unpleasant debris. I will certainly use them again! Thanks Roto-Rooter.

Review 9 (2024-10-16 - Rating: 5)
Great customer service. Called at 7:30am for a clogged line which was causing toilet and sink to back up. A technician came out by 10am same day and fixed the issue. Highly recommend their service.

Review 10 (2024-10-22 - Rating: 5)
Dustin with Roto-Rooter did an amazing job!!! He installed my new water heater in no time, he was extremely professional.

Review 11 (2024-05-13 - Rating: 5)
Called in an emergency for our main house drain clogged and backed up. The tech was at my house within 2 hours. Wesley was the technician. He made introductions and was very polite and detailed on what he was going to need to do. Was upfront with the charges and stayed true to the service price. This is the 3rd time dealing with Roto Rooter for different situations at our residence over 15 years of owning our home. Great job and quick response. Thank you

Review 12 (2024-08-14 - Rating: 5)
I hade a water leak outside by my kitchen and bathroom, Two Gentlemen from Roto-Rooter (Daniel and Jaff F) was sent out to fix this problem.From the very beginning I knew that this guys know what they were against.So, all I’m going to say is that both Gentleman were professional, friendly, kept me informed about what they were going to do, so I will recommend Roto-Rooter to anyone who needs a professional team.

Review 13 (2024-09-03 - Rating: 5)
Thank you Daniel for ensuring the job at my employer was taken care of! You listened to the back and forth I had received from another company - and you assured me you get us taken care of- even if it meant working on Labor Day. Thank you for your communication and hard work!

Review 14 (2024-09-07 - Rating: 5)
Service was quick and efficient. I do believe the cost was higher than it should have been. Paying $480 to unclog a sewer line in less than an hour, it seemed out of line to me.

Review 15 (2024-05-14 - Rating: 5)
I had the best experience! I have just purchased my home and was experiencing a plumbing issue. Corey came and helped me and my boyfriend understand the process as well as financing options. Luckily he was able to fix the plumbing issue that same day at the lowest expense to us. He was great to work with and kind. Thank you Corey!

Review 16 (2024-10-20 - Rating: 5)
Just had my water sewage done and Marcus, the Roto- Rooter worker, was nothing less than excellent. Very professional and cordial. Thank you Marcus!

Review 17 (2024-10-09 - Rating: 5)
The workers for Roto-router Plumbing & Water Co. were friendly, organized with their tooks and focused on the job to ensure it was done correctly. I would definitly continue to use them.

Review 18 (2024-02-16 - Rating: 5)
I had a slow drain and finally a full clog. I was home from work on a Friday and was not expecting anyone to show up. They made an appointment that day before 10 AM and showed up early. The technician was quick and thorough very clean and told me he was going to have a supervisor come back after him to verify. Later that day the supervisor showed up and ran a camera system and was able to even check my septic. Extremely quick, thorough and clean service. Definitely worth the money. I was also told that there is no extra charge for weekends if I had needed it.

Review 19 (2024-05-31 - Rating: 5)
I was able to schedule a free estimate and same day service within a few hrs! The technician, Marcus, provided great service. Very friendly and knowledgeable. 100% recommend!

Review 20 (2024-06-07 - Rating: 5)
Dustin Gutierrez (the plumber/technician) was great. Friendly, articulate and professional. Quickly diagnosed an underground leak that was seeping thousands of gallons a month (and hit my water bill hard) but was not seen anywhere on the property.Was able to repair same day within just a fewHours.First class company and employees that care.

Review 21 (2024-09-20 - Rating: 5)
We had Daniel Gutierrez come and fix our water issue and he was so amazing! Very nice man and had amazing service! So grateful!

Review 22 (2024-09-13 - Rating: 5)
Scheduling was easy, communication prior to arrival was great, and the technicians were fantastic. They were very friendly, and solved the problem quickly.

Review 23 (2024-05-15 - Rating: 5)
Had a wonderful experience with roto rooter today. I am truly thankful I called for their service.They are not only professional at what they do but also reliable and dependable. I called in the morning and Daniel arrived and provided me with a reasonable quote,the end result, exceeded my expectations.Great job!

Review 24 (2024-08-05 - Rating: 5)
Marcus took care of the problem. Tenant flushed about 200-300 wet wipes down in the toilet Over a period of time. He made sure they were all gone and everything was working proper. Thanks.Marcus

Review 25 (2024-07-19 - Rating: 5)
Dustin #3381 and his apprentice #9016 were very professional and answered all my questions. I’m very satisfied with the work that was done. I highly recommend them.

Review 26 (2024-07-12 - Rating: 5)
Called them on a Saturday for an emergency at Moxie Pest Control ! . They were very fast and nice . They have great customer service and I would totally hire them again if needed.

Review 27 (2024-07-29 - Rating: 5)
Daniel Gutierrez was my plumber. He was quick and efficient and very helpful. We appreciate his time and effort.

Review 28 (2024-01-28 - Rating: 4)
The plumber Tom did a great job solving my problem and explaining it to me clearly. He was personable and polite even when my dogs barked at him nonstop. My only complaint was the communication from the office about when help would arrive. When I first called I was told it was a 2 hour window for service to come but it ended up being 7 hours which was worrisome since I had leak. But once service arrived it was great.

Review 29 (2024-12-24 - Rating: 5)
They did a wonderful job and Daniel was especially helpful! Would highly recommend…

Review 30 (2024-05-30 - Rating: 5)
Cori was extremely helpful and knowledgeable. Was done in under 20min and still had time to teach me some basics regarding maintenance and troubleshooting. Would definitely recommend to others and use again.

Review 31 (2024-05-20 - Rating: 4)
Johnny Garcia was spot on in his diagnosis. He was timely, curtious, and knowledgeable. I repair our issue in a timely manner. However I thought it was bit pricey. Nevertheless, you pay for what you get. Definitely would recommend.

Review 32 (2024-03-20 - Rating: 5)
I recently had the pleasure of experiencing Roto Rooters exceptional communication skills and professionalism. From the moment I called to schedule an appointment, I was impressed by their clear and efficient communication. The specialist, Frank, was particularly outstanding. He was not only knowledgeable and skilled in his work, but he also communicated everything clearly and effectively, ensuring that my wife understood the process every step of the way. Franks professionalism and friendly demeanor made the experience stress-free and pleasant. I highly recommend Roto Rooter for their excellent communication and professionalism, and especially commend Frank for his exceptional service.

Review 33 (2024-10-09 - Rating: 5)
Went very well. Haven’t come across any issues besides the initial warmup time for the water to start up again. Very nice.

Review 34 (2024-08-23 - Rating: 5)
Marcus was very respectful and knowledgeable in what he was doing. Great customer service!

Review 35 (2024-01-27 - Rating: 5)
Jose was awesome. I had a clogged drain. I called in the evening after work and was able to get same day service. Jose was very kind and knowledgeable at his job. Thank you for your service to our country as well.

Review 36 (2024-05-16 - Rating: 5)
To my surprise when I came home, I saw a truck for Roto-Rooter. My first thought were oh my goodness what’s going on? As I get off my car, Dustin Gutierrez is getting out of his truck as well. He greeted me with a smile and explain to me what what’s going on? He took the time to explain to me step-by-step. What he was fixing. Of course, my anxiety level was coming down. He did an excellent job and fixing my toilet and will To call Roto-Rooter thank you Dustin with

Review 37 (2024-02-16 - Rating: 5)
Johnny Garcia was the best service technician!He explained the problem, gave an estimate, told me how long the project will take & his personal customer service skills were over the top in kindness & professionalism!He is a keeper! Thank you Roto Rooter…

Review 38 (2024-05-09 - Rating: 5)
Wesley and Tristan were amazing techs who demonstrated the utmost professionalism and dedication to getting the job done. Such friendly and positive attitudes, and overall outstanding customer service! Thank you so much!!!

Review 39 (2024-05-17 - Rating: 5)
My girlfriend and I had a bad leak in our bathroom upstairs and Roto-Rooter came to our aid. The service technician Daniel and field supervisor George were both very friendly and very knowledgeable on things as they both guided us through the process of what needed to be done to find and stop our leak problem and with the claim filing processes. Very happy with both Daniels and Georges service and with Roto-Rooter overall. Thank you both.

Review 40 (2024-06-11 - Rating: 5)
He was in and out within 2 hours made no messes from what i can see or tell and was extremley polite and helpful 🫵🏻 yall rock- also didn’t realize it till this morning a day after but our toilets seat was loose as a goose and he clearly tightened it back up 🙆🏻‍♂️ very much appreciated

Review 41 (2024-07-12 - Rating: 5)
Brian was very professional and nice and quick. This is the reason I keep coming back to you guys! He got the job done!

Review 42 (2024-03-23 - Rating: 5)
Frank and his team were quick, professional and did a phenomenal job at my parents house. Within 2 hours of my call they were here to do an assessment and finished the job that day. They left the house tidy and answered any question my mom had

Review 43 (2024-05-15 - Rating: 5)
Hazel did a great job. She was very professional and took care of our problem in a timely manner. Would recommend using her personally for any other plumbing issues with our house or a friend’s house.

Review 44 (2024-05-05 - Rating: 5)
Had a plumbing emergency, they came out at the designated time. He unclogged the drain and helped unclog my shower, explained everything he did, and what to expect next. The price for unclogging and camera to visualize the pipes was definitely cheaper than the other competitor I had a quote, that didn’t include the camera.

Review 45 (2024-07-25 - Rating: 5)
Daniel G. Did an amazing job finding the leak and stopping it. Very professional and kind. Highly recommend!

Review 46 (2024-05-20 - Rating: 5)
Just had Wesley Z. Come out to unclog our pipes. Due to a P trap under the house its was a very difficult job but he did a great job and really put in alot of work to get it cleared. We will be calling Roto Rooter for all out future plumbing needs!

Review 47 (2024-10-24 - Rating: 5)
Daniel Gutierrez took time to explain to me why my faucet was leaking, after repair checked to see that water pressure was correct.

Review 48 (2024-10-09 - Rating: 5)
They did a great job with everything. I had no problems with the heater

Review 49 (2023-12-30 - Rating: 5)
ROTO Rooter was great and got someone to our home within the hour after our call. They were a life saver. It was the night before Christmas Eve day and we had 18 people coming the next morning. The previous company that we had contacted had told us they would arrive between 8-9pm, but then at 9:15 called and said they couldn’t do the job. The tech, Sergiu, was very polite and informative….worked on our plugged kitchen and line also coming from the washing machine until 11pm. I highly recommend them.

Review 50 (2024-01-28 - Rating: 4)
Had sewer line cleared. They arrived later than stated over the phone, but the service was quick and the blockage was cleared effectively. A little pricy. But what isn’t these days? Technician was courteous and friendly. He explained what he was doing and discussed the problem with me clearly. Would use again and recommend.

Review 51 (2024-08-12 - Rating: 5)
On time!! . Easy to schedule service and friendly and they even reached to see if they could come earlier than scheduled!! Who does that Roto does!!

Review 52 (2024-05-28 - Rating: 5)
Fast and friendly service to replace my home’s pressure reducing valve system. Great price with a company that has been in business for as long as I can remember. Thank you Mr. Garcia!

Review 53 (2024-02-09 - Rating: 5)
Roto-Rooter plumbing is simply outstanding from their exceptional customer service, same day service (within an hour and half) and skilled technicians. Every aspect of my experience was top-tier. They resolved my plumbing issue, efficiently provided transparent pricing and even offered preventative tips. If you’re looking for a reliable and trustworthy, plumbing service look no further than Roto-Rooter I highly recommend and if I have any other problems, I will definitely go back to them.

Review 54 (2024-12-25 - Rating: 5)
Marcus was professional, knowledgeable, and efficient. Highly recommend

Review 55 (2024-11-18 - Rating: 5)
Daniel was very good and got the job done quickly.

Review 56 (2023-02-21 - Rating: 5)
Michael Angelo was awesome! He showed up on time, was friendly, and explained the repairs in a way that I could understand. He fixed some shoddy work that another company did beforehand. I loved being able to book same-day appointment online. I was very impressed and will definitely use you guys in the future!

Review 57 (2023-12-29 - Rating: 5)
First off loved the supervisor who stopped by first to check the status. He then sent his maintenance tech out. They had thermal scanning, which was great. They showed me the problems with transparency.

Review 58 (2024-02-25 - Rating: 5)
Technician was able to get my old water heater working without pressing me to buy a new one. Saved me a lot of money and was on time and quick with the repair. Will definitely use them in the future.

Review 59 (2023-11-27 - Rating: 4)
I had Roto-Rooter unclog a drain and perform a camera inspection.The Technician arrived on time and was friendly and competent. Drain was unclogged quickly. I did have some issues with inaccurate camera inspection results, but upon notifying Roto-Rooter management (John) he worked to make sure I was satisfied with the outcome.

Review 60 (2023-09-13 - Rating: 5)
Joseph was very profession and methodical in his efforts to identify our leak to a proficient level. He was able to fix the leak and cut lines for isolation testing within a single day and super understanding about our situation. When everything seems to be going wrong a no nonsense approach to resolving problems is very grounding. Great customer service is always appreciated and his was excellent.

Review 61 (2024-03-13 - Rating: 5)
Frank was very helpful, courteous and professional. He went out of his way to explain his work. Frank is an asset to Roto Rooter! Thank you for doing an excellent job!

Review 62 (2024-01-28 - Rating: 5)
Came quickly on time and fixed the problem (blocked pipe) couldn’t be happier with the service. I tried several other plumbers and they could let respond on time or simply didn’t bother to call me back. These guys were great

Review 63 (2024-02-23 - Rating: 5)
My technician Jacob was really professional, kind, and a pleasure to work with. He did a great job repairing my bathtub drain. I cant thank you enough!

Review 64 (2024-10-05 - Rating: 5)
Great service.....no issues thus far. Technician was professional and friendly

Review 65 (2023-10-20 - Rating: 5)
I had a fantastic experience with Johnny from Roto-Rooter Plumbing when he came to replace my sinks waste disposal. Johnnys expertise and professionalism were evident from the moment he arrived. He efficiently and skillfully handled the installation, ensuring everything was done correctly. What impressed me the most was his attention to detail and willingness to explain the process to me. He patiently answered all my questions and made sure I felt comfortable with the new waste disposal. Johnnys friendly and personable approach made the whole experience pleasant and stress-free. I highly recommend Johnny and Roto-Rooter Plumbing for their top-notch service and reliable expertise in plumbing.

Review 66 (2024-02-02 - Rating: 5)
Tom Coopers was very kind and knowledgeable and did a fantastic job as well as the price was perfect! Roto Rooter & Tom coopers Im so glad I called yall!! Now I have peace of mind! Thank you so much!!!

Review 67 (2023-08-25 - Rating: 5)
John quickly identified the source of our water heater leak and provided 5-star service all around. A true professional, John was on time, honest(!!) and enjoyable to work with. I hope his team values his character and the contribution he brings to team, because customer experience is always more important than making a sale.

Review 68 (2024-08-02 - Rating: 5)
They came to my house to fix a leak said they would provide quote for water damage never did

Review 69 (2024-01-23 - Rating: 5)
My service tech Darrell was very good and did a fantastic job. He was very informative every step of the way. Plus he showed me what was wrong and why.

Review 70 (2024-02-08 - Rating: 5)
Should’ve called them before calling the Beyer. They were professional and resolved the problem timely. My issue was quite severe and pricy, but I remained a satisfied customer. The plumber, Joseph, showed he is an expert in his field.

Review 71 (2023-10-13 - Rating: 5)
Jacob was thorough in clearing the sewer line, got it running well and made sure someone would follow up with a camera.Had them come back a few days later to also video the sewer line of our rent house. They found the problem in the line and it has been repaired. Thanks to Darrell and Oliver for their expertise.

Review 72 (2024-05-07 - Rating: 5)
I highly recommend Zach the service technician.I needed to have a few things checked before having a house inspection.Zach was professional ,courteous and explained everything well.I will definitely be recommending him to my neighbors,friends,and family.It is hard to find people these days who are good at their jobs and trustworthy.

Review 73 (2023-10-09 - Rating: 5)
Mr. Mike worked with me and helped set a price more affordable. The work was done quickly and both if the guys were very respectful and kind. Should I need further work they are my first choice.

Review 74 (2023-10-09 - Rating: 5)
Truman and Davender were the nicest most exceptional and professional guys to have on the job. Last call of the night and they came with a smile and a pep in their step. Request these guys in San Antonio. Otherwise, great standards of service all around! Thanks roto rooter !!!

Review 75 (2024-01-05 - Rating: 5)
Jesse did a wonderful job in resolving the issue with me and explaining the entire process. And Victor did a great job of further explaining what his observation. I’m grateful for the job that they both performed.

Review 76 (2024-03-12 - Rating: 5)
Frank is a wonderful guy. He was very polite and knowledgeable. I will definitely be using him for all my plumbing needs.

Review 77 (2024-05-20 - Rating: 5)
Wesley did a great job. He made sure that the toilets flushed down well. Did a great job. Will recommend.

Review 78 (2024-06-27 - Rating: 5)
Daniel was truly professional and felt that he knew what he was doing. Very happy with the work.

Review 79 (2024-03-01 - Rating: 5)
No one other company was available to help on a Sunday, these guys were available, showed up within 45 mins and had great customer service. They addressed the issue guided us to our next steps and are our new go to company.

Review 80 (2024-06-01 - Rating: 5)
They made sure no extra water threw my hails or mold cause of the leak ..they were taking the safety of my kids..David was the best man ever to make sure the people take care of my home ..and the other roto rooter people cleaned cleaned and fixed

Review 81 (2024-01-19 - Rating: 5)
Great communication, friendly staff all over. The tech was professional and explained every step of what he was doing and the issue. Cleaned up and we were happy with costs. Thank you.

Review 82 (2024-05-21 - Rating: 5)
Jacob did an outstanding job, thank you for all your hard work. The service I received exceeded my expectations.

Review 83 (2024-03-22 - Rating: 5)
Roto-Rooeter provided exceptional service from start to finish! Frank also provided great service, communicated throughout the entire process and was very timely. Highly recommended!!

Review 84 (2024-01-12 - Rating: 5)
I had a pipe burst underground from tree roots. I just wanted to let you know everything is good and want to give the tech you sent, 10 stars out of 5 for an outstanding rating for quality service. Thank you again and thats all I got to about that.🙂

Review 85 (2024-03-30 - Rating: 5)
Technician quickly diagnosed problem and promptly gave me repair options. He also gave me a military discount. I only use Roto Rooter for all my plumbing needs.

Review 86 (2024-05-15 - Rating: 5)
Awesome work with plumbers!!! Did m after hour call for an emergency and Jacob did exactly what I told him to do and BAHMMM everything is done and clear!!!! Thank you for a quick response and great service .

Review 87 (2023-10-08 - Rating: 5)
In a desperate situation with only one possibility of help responding Roto-Rooter came through at 7 pm on a Saturday, completing the work expertly and with the most pleasant disposition. Jeff M. is the best. Highly recommended!!

Review 88 (2024-05-18 - Rating: 5)
Jacob was great! Came out and fixed out drain line. Super nice guy! Definitely recommend!

Review 89 (2024-01-24 - Rating: 5)
Thomas work ethics are awesome. He is very knowledgeable, courteous and professional. He explains everything in detail which is very helpful to understand. Thank you very much.

Review 90 (2023-08-25 - Rating: 5)
We called and they sent somebody immediately, and when Jesse came he did a phenomenal job. He was very knowledgeable and nice. Definitely be using yawls business in the future!!

Review 91 (2024-07-17 - Rating: 5)
Daniel Gutierrez did a great job. Very happy with the service.

Review 92 (2022-12-30 - Rating: 5)
Mike was awesome! We were curious, so he explained everything to us. Super friendly and professional. I highly recommend. The day was a crazy day for plumbing emergencies, but Roto-Rooter still came out.

Review 93 (2024-05-03 - Rating: 5)
We had an emergency at 10 o’clock pm and Ephraim was here within 30 min of our call and was able to help us. We are so thankful!

Review 94 (2023-09-15 - Rating: 5)
Mike w/ Roto Rooter was excellent. He was informative, efficient, and offered an overall great experience. If issues occur again, Id gladly contact Roto Rooter again.

Review 95 (2021-06-19 - Rating: 4)
Marcos and his team were exceptional! They were super friendly, professional, and informative. They worked around my schedule and came to check on the progress daily. The only reason I gave 4 not 5 stars was because of the cost of the plumber. Several people told me that I paid several times the amount of what the bill should have been. Overall I’m satisfied with the service I received, however I wish I would have known that I was going to pay more than my monthly mortgage to repair my toilet.

Review 96 (2024-05-18 - Rating: 5)
Jacob was very professional and helped us resolved the clogged in the kitchen sink. We would call Roto-Rooter again.

Review 97 (2023-04-28 - Rating: 5)
After going with two previous plumbers who could not provide me a clear and concise answer to what the issue with my sewage line was, we decided to go with professionals. Insert Roto-Rooter, what amazing and professional service. They provided clear feedback and also sat through the insurance claim process. If I ever encounter a plumbing issue I will call them once again.

Review 98 (2023-02-03 - Rating: 5)
I had two plumbing issues within a one week period. The first issue was a leaky faucet in my bathroom and the second issue was a clogged up drain in my kitchen. Both technicians that came out were extremely proficient at their job and had a great attitude. I feel the fee for service was very fair and I’ll definitely call on them again.

Review 99 (2024-02-03 - Rating: 5)
Marcus helped us; they were extremely helpful, kind and worked promptly on our clogged toilet. Explain what they were doing to our toilet, when it wasnt the same exact problem as last time.

Review 100 (2023-06-10 - Rating: 5)
Joseph Fabela was my plumber and he was excellent. He was professional, knowledgeable,, and personable. He did a great job explaining what had happened and how he would fix it. He is a true asset to your company. Rita Stich

Review 101 (2024-05-08 - Rating: 5)
Zack is amazing! Informative, courteous and got the first issue fixed! Now waiting on the water extraction team.

Review 102 (2024-05-21 - Rating: 5)
Johnny was very thorough professional and he explained everything to me that he did when he was done. I think he deserves a raise. Bravo

Review 103 (2023-06-09 - Rating: 4)
Sergio was respectful and did the job thoroughly. My kitchen sink was clogged. He was neat and used a 90ft snake to remove it. He cleaned up everything afterwards.Rotorooter may ask you big price when they come in but you need to bargain. It costed me $250. I think still its too high for removing a clogg which was done in about 1 hr or so. I think others charge similar.

Review 104 (2024-09-20 - Rating: 5)
Daniel Gutierrez was very professional and fixed our hot water tank quickly. He told me he has been in the business for over 25 years and his experience was obvious. Thank you so much Daniel!

Review 105 (2023-10-22 - Rating: 5)
I can only speak on my experience with the plumber who came out to service our establishment and man Sergiu was honest, punctual, and made sure water was running smoothly through our pipes before he left. Hope all drain technicians through rooter are like him.

Review 106 (2021-08-22 - Rating: 5)
I called many plumbing companies from an issue that happened late at night. Roto Rooter was the only one I was able to actually speak to someone. They booked me as fast as they could. Brian Bell was the master plumber that came by and he resolved the issue very quickly. He was very knowledgeable and walked me through everything. Such a great company and I will refer them to anybody experiencing plumbing issues.

Review 107 (2024-02-06 - Rating: 5)
Prompt and great customer service. Explained everything well. We Kept the number.. will definitely call again if we have any issues.

Review 108 (2020-08-24 - Rating: 5)
Dustin Gutierrez, Tech#3381 was an excellent technician to assign for our needed service. He was very professional, informative, trustworthy, and followed all CDC guidelines. I felt comfortable and safe with him doing his work and felt from the beginning that he was going fix our problem, which he did and explained the process as he fixed our clogged drain. He must be a great asset to ROTO-ROOTER and I will highly recommend him and ROTO-ROOTER to anyone who needs quality plumbing services. Thank you Dustin and thank you ROTO-ROOTER!

Review 109 (2024-11-08 - Rating: 5)
Fixed a non-operating garbage disposal very quickly. very fiendly and professional. will use again

Review 110 (2024-03-14 - Rating: 5)
Very professional, informative, and quick. Frank was amazing. If we ever need work done again, I hope they send Frank.

Review 111 (2022-01-23 - Rating: 5)
Tech 150 George was truly awesome. I couldn’t have asked for a better technician to come out to service my issue. He immediately found the leak and provided an affordable and fair cost repair option. I would definitely use them again in the future.

Review 112 (2020-05-19 - Rating: 5)
Had great service today with David S. He arrived promptly and took care of the problem. I got to see the blockage via the scope camera and he was able to blow the pipe completely clear. Very knowledgeable and polite. He maintained all the recommended COVID-19 protections and distancing. Will definitely call again if needed in the future.

Review 113 (2022-12-08 - Rating: 5)
Joe and Jeremiah were professional friendly courteous and fast. Kept me informed all through the process. They are both a credit to the uniform they represent. I will ask for them if I need your services in the future

Review 114 (2021-11-28 - Rating: 5)
I needed a plumber to unclog the toilet in my bedroom. I was sick of using a plunger!! I Googled plumber and Rotorooter came up first. They sent a wonderful plumber, Dave S, out to me and he fixed the problem within 5 minutes. I also got 75 bucks off for donating canned food. Cant beat that! They were responsive to me the whole time, sending text messages and letting me know the status of his arrival. Great service, great price, will definitely use again and definitely recommend.

Review 115 (2021-08-30 - Rating: 5)
Amazing service!After requesting a service online, the response was very quick. I received a call back no later that 20 minutes and 30 minutes later David showed up to make the work needed. He was very courteous, professional and guided us thru the next steps, since we need to go thru the insurance company to complete the job.I totally recommend Roto-Rooter!

Review 116 (2021-09-08 - Rating: 5)
Needed to have commode replaced during Labor Day weekend. Other vendors did not even bother to have a message stating they were closed nor did we receive a callback from others. Joseph was dispatched and arrived within an hour. He was polite, explained the benefits and payoffs, and advised a repair would have sufficed but he complied with our request to replace. Joseph was very courteous, respectful and left no trace. He was cooperative, masked, and wore shoe covers as well.

Review 117 (2024-02-09 - Rating: 4)
Technician Tom was extremely professional and personable. He arrived early and our broken water spigot was repaired expertly and efficiently.

Review 118 (2021-06-07 - Rating: 5)
Joseph F. arrived early, was extremely professional and informed us each step of the way. Not only did he help us understanding what was happening behind the faucet scene he asked if we had any questions about it at every stage. He lead each phase of his work with an explanation on what would take place, scenarios that could be a challenge and asked if we had additional questions each time. He worked fast and diligently on two issues quickly solving them. Extremely knowledgeable and informative, thanks Roto-Rooter from a first time customer who hopes we wont have to call again, but if we do Joseph F. will be on our list of names we would request!

Review 119 (2020-08-20 - Rating: 5)
My name is Emma. Raphael was very knowledgeable about his work and went step by step in telling me what he was doing. His customer service was delightful and efficient. He came quickly out and worked quickly to solve my problem. I give him 5 stars. Thank you for having such a great employee!

Review 120 (2020-08-25 - Rating: 5)
I called ROTO Rooter for plumbing issues after calling a couple of other companies who claimed to be 24/7 and they were the only ones willing to come out. Dustin G. came out late in the evening on a Sunday to help me with my plumbing issue. Not only was he incredibly knowledgeable and efficient but was an absolute pleasure despite it being late on a Sunday. I cannot express how pleased I was with the service I received. I would recommend them without hesitation and specifically Dustin.

Review 121 (2021-10-17 - Rating: 5)
Joaquín was exceptional. Came over on-time and was able to diagnose the problem within minutes. Replacement was fast. He had excellent customer service and top notch professionalism. Will definitely use Roto-Rooter moving forward!

Review 122 (2021-09-21 - Rating: 5)
I have used Roto-Rooter in the past and have been very satisfied. Recently, I had a serious water leak and needed a plumber ASAP. A supervisor, Oliver, came within 30 minutes of my initial call. He was kind, polite, and confident they could fix my leak. Unfortunately, there were no technicians available until the next day so I decided to go with another company. Im writing this as a review of past services and the prompt response to my call this time. They will certainly be the company I continue to call when I need plumbing services again in the future.

Review 123 (2020-08-24 - Rating: 5)
Mr. George H. was awesome! He was super attentive during my explanation of the issue and offered to help in resolving the matter. He was continuously keeping me informed every single step of the way and was super courteous. He ensures to ask for permission and ensured he wore his PPE during the entire time. His experience is like non-other and has stringent knowledge of plumbing. I am grateful we decided to go with Rooter

Review 124 (2022-12-30 - Rating: 5)
The service was outstanding and greatly appreciate the prompt response as this was an urgent issue with my upstairs toilet that overflowed. They came same day and stayed until the job was complete. Did great work and will continue to utilize their service next time.

Review 125 (2021-06-26 - Rating: 5)
Brian was very helpful and friendly. Did a great job taking care of our issues. Took his time to explain everything and went out of his way to get info on other services and products we needed. Will do business with him again.

Review 126 (2020-12-09 - Rating: 5)
Jesse S. was absolutely perfect! Not only did he get here almost immediately, but he did a fabulous job of analyzing and eliminating my clog. I was incredibly pleased with his knowledgeable professionalism and his friendly, polite personality. Would absolutely recommend him and use him again! Thank you!

Review 127 (2022-11-18 - Rating: 5)
Cant speak highly enough of Roto-Rooter! We had multiple people from their team come out to the house to help with different things - everyone was SO kind and SO knowledgable. We wont call anyone else for plumping. Highly recommend!

Review 128 (2021-08-19 - Rating: 5)
Chris and Rudy came out today and right away showed me the the issue with my soft water system. They took the time to explain to me the system I have and the one that is required for the size of my home. I really did appreciate their honesty and I look forward to doing business with them again in the near future.

Review 129 (2021-01-27 - Rating: 4)
I had called Roto Rooter because our water was not draining properly and about to overflow. They came out during the window of time that was estimated and went over costs and the process. It took some time but Dustin Gutierrez and his teammate were able to get the issue solved and gave me tips on how to prevent and keep the pipes clean. It was a bit pricey but the 6 month warranty made it worth it.Thank you!

Review 130 (2024-03-23 - Rating: 5)
Frank did a fantastic job. Kept us updated through the repair process and was very professional.

Review 131 (2023-03-02 - Rating: 5)
Joseph was AWESOME!!! He was very quick to respond and solve my problem! Very friendly and knowledgeable. I will definitely be calling him back for any further plumbing needs.

Review 132 (2023-06-09 - Rating: 5)
Dishwasher was backing up in both sinks. Took 3 snake times to clear the pipes and fix it. The technician was informative and persistent! Grease was the cause. Bought from y’all some drain cleaning solution. Will use it monthly! Thanks

Review 133 (2021-04-22 - Rating: 5)
I own a car wash and i had 3 wash bays that constantly fill up with water. i would remove the drain to clean them but they had no trash, debris or mud to cause the clogging. i knew i needed professional help.right away a tech came out to my car wash. david was so helpful and within minutes was able to give me a quote. after doing the work, he let me know about their 30 day guarantee!first time for me to use roto rooter. i thought they would be super expensive but honestly i am super happy with my overall experience with them and their employee david!i am one happy customer.... now it is time for me to make some money with ALL OF MY WASH BAYS!!!

Review 134 (2024-06-13 - Rating: 5)
They are my go to company to call for any plumbing issues. They came out quick and did the needed services.

Review 135 (2023-11-27 - Rating: 5)
I am very satisfied with Roto Rooter service. They came same day that I called. They were all very friendly and explained everything.

Review 136 (2024-08-19 - Rating: 5)
Daniel Gutierrez was very friendly, professional and fast!

Review 137 (2024-05-03 - Rating: 5)
Very professional and understanding! Definitely knowledgeable on her craft! I would recommend to friends and family! Thank you!

Review 138 (2024-03-20 - Rating: 5)
Frank was a very Professional plumber with great knowledge and skill. I would highly recommend one hundred percent.

Review 139 (2022-02-24 - Rating: 5)
Work was performed at our house by Johnny Garcia yesterday. John changed out all of our shut off valves, installed facets and water lines. He was at out home the entire day. Johnny was very professional at all times. He was extremely courteous and friendly. He was very knowledgeable and shared some of that knowledge with me. I can see how that man is a asset to the company. You should give me a new Lincoln, he deserves it !!Michael LaCount

Review 140 (2021-10-19 - Rating: 5)
Fernando came out on a Saturday to install a water heater expansion tank and to replace a high pressure regulator valve. Fernando accurately diagnosed the plumbing issues and provided me with with my options and estimates. The labor cost was $500 less than other plumbing companies. Fernando took his time when performing the work and even went out of his way to instruct and explain the process. I would highly recommend Fernando and/or Roto-Rooter to anyone looking for a plumbing issue done right with a fair price. Thanks for a job well done!!

Review 141 (2020-12-25 - Rating: 5)
David was very professional and courteous throughout his visit. He is very knowledgeable as he explained in detail what he was doing. He kept his work area clean and organized. He was very thorough in checking his work when completed. The toilet is clear and drains are draining in the restroom now. Great service.

Review 142 (2022-03-15 - Rating: 5)
Our technician Brian came out to check our toilet problem and was very helpful throughout the entire process. Brian was incredibly knowledgeable and helpful. He was able to provide me with an appropriate response to all my questions and was able to fix the problem. Here is hoping i dont have any other plumbing concerns but in the future I will make sure to use them and ask for Brian.

Review 143 (2020-12-17 - Rating: 5)
David and Sal were wonderful! They arrived same-day in the scheduled window, they were very friendly, and they are extremely knowledgeable. More importantly, they shared what they were doing and why. They answered all of my questions and gave me tips for maintenance. They also explained what I can do to prevent the issue they were there to address. They both took all the Covid precautions and also let me know some of the other services Roto-Rooter offers. I am extremely pleased with the help they provided and would happily recommend them and Roto-Rooter.

Review 144 (2022-12-09 - Rating: 5)
We had a plumbing leak behind the wall in the kitchen sink area and it was repaired promptly and professionally, then they came in and did demolition in the whole kitchen area and part of the floor then installed fans for water restoration.They cleaned up everything they demolished and removed everything. And we are just waiting for them to come back and finish up everything they use to restore the damage.

Review 145 (2022-01-08 - Rating: 5)
Earnest, the technician/plumber was exceptionally knowledgeable with his ability to diagnose the problem with my water heater. Ultimately it’s going to need to be replaced and he may be doing that work next. Today, he diagnosed the problem and showed me where the drain lines were And educated me about some need for water restoration and showed me where. He patiently walked through everything I need to know with his great depth of expertise. Thank you Earnest!

Review 146 (2023-10-10 - Rating: 5)
Daniel G. Did a great job and handled everything professionally. I am very pleased with everything he handled for us. We are back in business.

Review 147 (2021-07-28 - Rating: 5)
Brian was the best professional person I’ve ever had out of any others in general who did any work service for me at my house. He fixed my plumbing problem within 2 minutes, Literally!!! He in my opinion is an asset to Roto Rooter.

Review 148 (2021-06-05 - Rating: 5)
Brian was amazing…he arrived early and was very professional and quick. He unclogged the toilet in less than 5 minutes. He even went the extra mile and adjusted my toilet flow to improve future flushing. Wow is all I can say!

Review 149 (2022-02-05 - Rating: 5)
Roto Rooter was prompt, efficient and fixed our leak. They set up for me the restorative team to come out and dry up the moisture in walls. I did not have to worry about anything . They did everything from beginning end. They will be my company for plumbing issues from now on. Thank you Dustin Gutierrez, Ashley Meza, Jeff Meares, and Robert from the restorative team. Incredibly professional and took very good care of their customer.Valerie McDermott

Review 150 (2021-01-03 - Rating: 5)
Thank you RotoRooter for sending Dustin #3381 and Sal #4149. They came on a cold night and explained to me fully what was causing my watermain blockage. They were fair and honest and made sure I understood the steps needed to repair. They also took COVID precautions, which made me very happy. I appreciate you both. Thanks for the excellent service 😀👍

Review 151 (2022-07-13 - Rating: 4)
Quite pricey but it sounded like our technician was trying to save us money. He did a great job and sent pics of his work as this was a rental. They came out quickly and soved problems quickly!

Review 152 (2021-06-26 - Rating: 5)
Brian was determined and never gave up on getting our drain cleaned out. Brian was friendly and very professional and the entire experience was the best. We will recommend Roto Rooter and will be calling them again if we have problems in the future. Thank you Brian!

Review 153 (2021-05-18 - Rating: 5)
Our main line had backed up causing us to lose the use of our washing machine, garbage disposal and dishwasher. Brian and David out of the New Braunfels office came within 30 minutes of our call to Roto Rooter and had the problem solved within an hour! They were kind, professional and got right to work! Our problem was fixed in no time. We couldn’t have asked for better service!

Review 154 (2020-10-03 - Rating: 5)
Mr. Ronnie was very polite, well mannered and very knowledgeable in his craft! He asked several questions as to best access our problem and had to do quite a bit of digging to find our problem. Once he saw it he made way to gain the parts needed and took care of it straight away! He cut away all limbs involved and repaired the pipe and made our household functional once again with running water. 👍🏼 Ernie from LewisSincerely,The Kelleys Go Air Force🇺🇸

Review 155 (2022-10-27 - Rating: 5)
I had a water line leak in my front yard. Joseph and Turner arrived on time and were very know knowledgeable and professional. They explained what was needed and why it was needed and they remained late in the evening until the leak was repaired.

Review 156 (2021-03-19 - Rating: 5)
My Backflow system was replaced due to the big freeze. Johnny, the plumber, was awesome! Professional & a technical expert. I’d definitely recommend him & this company for any plumbing problem & will continue to use them myself.

Review 157 (2020-10-07 - Rating: 5)
My experience with Roto Rooter was good but the plumber Brian made my experience exceptional. Brian went far above any expectations I had. He went out of his way to help me solve a nightmare plumbing issue I was having in the middle of a major remodel. I had already gone through several unreliable and sketchy plumbers and contractors before calling Roto Rooter and meeting Brian. He and his partner Rony were the first people I worked with in the remodeling process that genuinely cared and made sure all the work was done right! They followed up on their work and clearly took pride in what in what they do. I only wish I had found them sooner! I would have saved a lot of money and time!

Review 158 (2021-02-01 - Rating: 5)
Called Roto-Rooter for emergency water leak. Chris responded and did an excellent job letting me know where the leak was coming from and discussed pricing for repair. Repair was completed same day. Would recommend for others to use, if needed.

Review 159 (2024-01-25 - Rating: 5)
Great service. Fast response, fantastic technician and a terrific end result. I highly recommend Roto-Rooter

Review 160 (2022-03-18 - Rating: 5)
I needed an emergency plumber to come fix our shower on a Sunday and they were about to come the same day within a couple of hours. Very nice and professional and took care of my issue. Happy customer!

Review 161 (2022-01-22 - Rating: 5)
Recently purchased a house that had been flipped. The master bathtub always started with rust colored water. We were concerned it was a major issue, they came out and quickly identified it was just the nipple and had it resolved right away! Friendly service

Review 162 (2023-10-08 - Rating: 5)
Ben from Roto-Rooter came out on a Sunday and fixed our plumbing issue. Great company would definitely use them again.

Review 163 (2022-09-09 - Rating: 5)
Rotor Rooter’s professionalism is guiding me in handling the damage caused by a sink water leak. They advise d me in water damage cleanup, assisted me with insurance, and will be repairing all required to bring my home back to an optimal livable condition. Thank you

Review 164 (2020-12-22 - Rating: 5)
I would like to personally thank my technician. Mr. Hernandez for his excellent service and professionalism. Roto rooter dispatched a technician to my residence after business hours. Mr. Hernandez was able quickly identify the problem in the main sewer line and fixed it rather quickly. Mr. Hernandez answered all my questions and concerns. Roto rooter has definitely saved Christmas for my family gathering this year.Thank youChristopher Martinez

Review 165 (2024-03-10 - Rating: 5)
Frank was straight forward, did everything he said he was going to do and did it in timely manner. Very respectful.

Review 166 (2024-08-10 - Rating: 5)
The technician Dustin was very professional, knowledgeable and was able to fix my issue fairly quick. I am satisfied with their service.

Review 167 (2024-03-31 - Rating: 5)
Super friendly and professional. Came out ona moment’s notice on a late Saturday night to fix a pipe burst for us. Thanks guys.

Review 168 (2022-06-24 - Rating: 5)
The best! My apartment was filling with sewerage backup last Sunday. They were the only company willing to come put and take care of it for me.They had the issue fixed in 5 minutes

Review 169 (2024-05-11 - Rating: 5)
Jacob was incredibly helpful and dealt with our problem so quickly. 10/10 service!

Review 170 (2024-06-19 - Rating: 5)
Efrain did an awesome job here unclogging our plumbing system. Highly recommend 👌

Review 171 (2021-03-06 - Rating: 5)
David, the technician, arrived within the times specified with all necessary tools and equipment to find and correct my sewer drain obstruction. He was upfront with the costs involved, courteous and responsive to my questions and concerns. I highly recommend this company.

Review 172 (2020-12-09 - Rating: 5)
Jonathan was very informative and took time to check his work before leaving my house. Told me about their enzyme product to use once a month and I purchased it from him! Very pleasant young man.

Review 173 (2020-08-21 - Rating: 5)
The gentleman Was her efficient! Showed he had experience. Wore his mask during his work! Very pleased with his expertise. Went straight to the problem. Definitely call this business again. His supervisor should be very pleased they have workers as competent as him during Covid. His name was on his shirt. George Hinojosa. I hope I spelled his name correct. Great job!! Many Thanks.

Review 174 (2024-02-08 - Rating: 5)
We had great service. And I love the fact that they were able to show up the same day we called.

Review 175 (2020-08-17 - Rating: 5)
Jose Q came out to my moms house And fixed her plumbing issues. The whole time he was there he was very respectful and professional. He was very thorough with his work and most importantly he cleaned up after himself left behind no mess. Thank you Jose!

Review 176 (2022-01-03 - Rating: 5)
David S. and the other service technicians at Roto-Rooter have helped with any of our plumbing problems we have had at our house. They have been very thorough in explaining what is wrong and what needs to be done to fix the issue.

Review 177 (2024-02-02 - Rating: 5)
Daniel was very good about looking at all options and how to solve the issue at eight cheaper rate than what was identified earlier

Review 178 (2020-12-10 - Rating: 5)
Johnny Garcia was a professional. He walked through and assessed what was needed, explained the process and implications. He provided me with a reasonable quote and fixed our disposal and the leak from the main valve coming into the house. He upgraded the PVC piping to a more durable brass and silicone infrastructure. He was very cautious to be clean after digging up the front yard.

Review 179 (2020-08-24 - Rating: 5)
Dustin Gutierrez Tech # 3381 arrived on time. He was professional and courteous. Explained what he was going to do. We discussed as work progressed and when he completed the job. We enjoyed Dustin as our tech. He did a great job.

Review 180 (2020-12-25 - Rating: 5)
He was very professional and very quick to identify what the issue was as we explained the issue. As soon as he told us what it was he got to work by having to drain the main pipe to clear the clog. Took maybe 10 minutes. Very fast, friendly, and very reliable.