Radiant Plumbing & Air Conditioning - San Antonio
Located in San antonio, Texas
Address: 10927 Wye Dr #102, San Antonio, TX 78217, United States
Phone: +1 210-934-3761
Rating: 4.8
Services
- Small Business
- On-site services
- Online estimates
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-10 - Rating: 5)
Was about to move in the next morning when I broke off our water spout on the side of the house. We would have had to push back the move if we didn’t get water on. Joe got us taken care of. He was professional the whole way through. I could not have asked for a better plumber. Thank you Joe! -
Review 2 (2025-01-01 - Rating: 5)
Jordan was quick, on time & very good at trouble shooting the problem we had with our water heater. He was very courteous & professional. I would highly recommend Radiant Plumbing & A/C to anyone! Thanks again for solving my water heater problem with such short notice. -
Review 3 (2024-12-03 - Rating: 5)
Update on my original 1 Star post. The company called and honored the $83 coupon. Cudos to them but if you intend to use their coupon be aware of the unknown fact about what service the $83 coupon applies to. Nothing in the ad mentions anything about the fact it only applies to main line cleaning not the line that runs from your kitchen sink to the main line. Actual bid once the tech arrived was $289.00 to unclog my drain. I do want to complement the tech Angel as he was very courteous and explained everything that was going on. -
Review 4 (2024-11-08 - Rating: 5)
I was extremely please with the experience of the water heater flush. Radient Plumbing contacted me to see if they could actually come earlier and worked with me to find a time that worked best. Wayne and Damien were very friendly and knowledgeable when I explained problems with water softener. They gave me estimates with an explanation of each choice and did not pressure me at all. I highly recommend them on their professionalism throughout the whole experience. -
Review 5 (2024-11-06 - Rating: 5)
Jordan and Richard were very professional and patient. We had a jammed garage disposal and they came and got it working in no time. They were able to work around my toddler and it not bother them at all. I highly recommend Radiant and will be using them again -
Review 6 (2024-10-19 - Rating: 5)
Joseph was on time, did a great job replacing the emergency cut off valves under the kitchen sink at a reasonable price, once he looked at the faucet lines he noticed one was blocked. It was a manufacturer error, he didn’t try to hook everything back up & hide it. He showed me & cleaned everything up. Didn’t try to sell me anything I didn’t need, I appreciated that. Would 100% recommend them over any other plumbing & AC company. -
Review 7 (2024-11-23 - Rating: 4)
I really appreciated my technician Andrew Morgan. He took his time and carefully explained all that was going on with my unit. He fixed my heating problem and gave quality advice on preventive care and upkeep. Just in time for these chilly mornings! -
Review 8 (2024-11-04 - Rating: 5)
Very knowledgeable and with experienced plumbers. They were able to unclog my main and found cut PVC left over from construction causing the issue. They also videod the remainder of the plumbing to ensure no other issues were present. This was very insightful as I could assess how my plumbing was installed as a whole and where to watch for potential issues. -
Review 9 (2024-12-18 - Rating: 5)
Eric came to our home and did an awesome and thorough job. Got our cool air back on and did not hesitate with educating on how to get the most out of my System. Great job, buddy and thanks for doing such an awesome job! -
Review 10 (2024-12-28 - Rating: 5)
We had an excellent experience with Eric! Everything was very smooth and we enjoyed the friendly conversation and helpful tips about how to look out for our A/C! -
Review 11 (2024-09-07 - Rating: 5)
Kevin was fantastic - kind and knowledgeable. Radiant sent me a text of Kevins picture, so Id know who to expect and some information about him - this really was an incredible feature of customer service. As a single, smaller woman, it was a level of safety I really appreciated. -
Review 12 (2024-07-21 - Rating: 5)
I requested A/C service online at 3am this morning and Troy was at my door this afternoon with a smile!!! He came in and accessed the A/C system. He educated me on the condition of the unit and provided the best options for me. Troy is extremely professional, polite and knowledgeable!!! I feel confident in my decision to install a new unit with Radiant!!! -
Review 13 (2024-12-11 - Rating: 5)
I had a big leak and they came that day, assessed and found the problem and took care of it. The technician, Wayne, was so pleasant, kind and courteous. Very professional. I appreciate them so much!! -
Review 14 (2024-10-22 - Rating: 5)
I have used Radiant for all my AC and Plumbing Services for the past 4 years. The technicians are courteous and professional. Satisfied customer -
Review 15 (2024-12-12 - Rating: 4)
Tech Wayne Brown showed up on time. He is very knowledgeable and explained everything in details. Prices are not the cheapest, but not the highest too. Scheduling is fast . -
Review 16 (2024-07-08 - Rating: 5)
Jordan Valles was absolutely amazing, as a new homeowner experiencing my first plumbing issue, he walked us through the issue thoroughly, recommend and helped solve the issue quickly. Great experience over all, great communication before and after the appt. 10/10 for these guys -
Review 17 (2024-07-15 - Rating: 5)
I had a wonderful experience with Radiant! I am a new homeowner of 1 year and recently heard my water heater making some noise. I noticed Radiant had a special for Water Heater Flush and Check and thought PERFECT! They called to verify I was home within the window and two techs here within 20 minutes. I was so pleased with how informative and professional they both were and I appreciated that they offered me product and services that could benefit me but I DIDNT feel pressured AT ALL. I had a great experience and the WH has been nice and quiet. Thank you Radiant! -
Review 18 (2024-06-23 - Rating: 5)
Kevin Sanchez came by to fix my AC today and did an amazing job! He was quick, honest, friendly and professional. Though I needed to run out to Lowe’s to purchase a new thermostat, Kevin waited and knocked out the installation in no time! Highly recommend Radiant, and if you happen to call needing service, hopefully you are lucky enough to have Kevin on your service request! -
Review 19 (2024-07-01 - Rating: 4)
We call Radiant for our services whenever we need them. They have always been good to us. Our technician was Troy he was great but was tired when he arrived. He was the only tech on duty and when he left here which was b4 8pm he still had 3 more repairs to do. We appreciate everything he did but I wish there was someone to help him. -
Review 20 (2024-07-02 - Rating: 5)
Our technician, Troy was very knowledgeable and took the time to explain what the normal parameters should be and what our system was currently at, as well as helping us to understand why it was important to make the repair choices we did. This made us very comfortable throughout the process, and we are greatly appreciative for his professionalism. -
Review 21 (2024-07-07 - Rating: 5)
They came out on Monday and put in a new unit on Tuesday. The two men worked so hard all day and continued to finish it until it was finished that day. Troy wrote out everything that was wrong and explained everything in detail. Everyone was so polite. After they finished they cleaned everything up so nicely. This is a good company. -
Review 22 (2024-06-13 - Rating: 5)
Eric Willett, our service specialist from Radiant Plumbing and Air Conditioning was very professional in every way! He took the time to explain what repairs or service needed to be done and why. My husband and I were so impressed and will request him for our maintenance calls! Great job Eric! -
Review 23 (2024-06-14 - Rating: 5)
Troy with Radiant shared a ton of knowledge and walked through our repair very comprehensively! He was very approachable and answered all our questions. Best of all, our HVAC is on top shape thanks to him! Highly recommend! -
Review 24 (2024-10-04 - Rating: 5)
They were able to not only clear my drain, but identified the reason I have had to call a plumber annually for the same problem, a low spot and soft clog. Using the camera they confirmed it was clear and told me how to keep it from clogging in the future -
Review 25 (2024-07-22 - Rating: 5)
My experience was great, my technician Troy was the best. He provided excellent service and kept me informed throughout the whole inspection. I highly recommend Radiant and Troy if he is available!!! -
Review 26 (2024-07-25 - Rating: 5)
Jordan was excellent. He was courteous and professional. He explained what he was going to do and what the work would cost. I thoroughly recommend him and Radiant. -
Review 27 (2024-03-15 - Rating: 5)
Radiant Plumbing and Air Conditioning, is the example for other businesses to follow. From the quick, professional follow-up, same day service, and outstanding employee, Jason, I could not be more happy with the services I received. The whole team was thorough, competent, and reliable. Highly efficient, timely, and polite!Jason went above and beyond explaining everything to me; he genuinely understands the pressures of unexpected emergencies and made sure I was comfortable with every option provided to me. Once I decided what was appropriate for my budget in the moment, he was supportive, and accommodating. He got right to work, was respectful of my home, explaining equipment to me, and what exactly was going on. He is a kind, trustworthy, and consummate professional. The company is lucky to have him on the team! I will definitely request him again in the future with some things I need taken care of. -
Review 28 (2024-06-15 - Rating: 5)
Radiant immediately acted on our emergency situation, was thorough and EXTREMELY priced well. So grateful to have a new plumber. Jason is a 3rd generation plumber. He and Joey were an absolute JOY to have around to do the work!!! -
Review 29 (2024-06-18 - Rating: 5)
Radiant has a wonderful customer service department. Every time I called, someone responded and spoke very politely. Technician, Kevin, came on time, answered all our questions, and helped explain everything. He unclogged our primary drain and did it very quickly. Would definitely recommend Radiant Plumbing and Air Conditioning! -
Review 30 (2024-03-15 - Rating: 5)
Wayne and Joseph were excellent and patient when performing the repairs. They were very helpful, knowledgeable and very informative. They were very clean and very prompt when doing their job. They allowed us to make the best options that suited our needs. I am glad I decided to try out Radiant Plumbing and Air Conditioning. I will definitely use them for service on a regular basis and will highly recommend their services to anyone in need of home repairs. -
Review 31 (2024-10-14 - Rating: 5)
Eric is phenomenal as usual. He does an awesome job every time that’s why I always ask for him!!!! And will continue to ask for him!!!! Thank you - Pretangia Johnson -
Review 32 (2024-12-30 - Rating: 5)
He showed up when he was supposed to and was very professional and polite and solved the issue pretty quickly. -
Review 33 (2024-04-17 - Rating: 5)
We called Radiant Monday morning when 2 faucets got reduced flow over the weekend. They scheduled us for Wednesday am the same week. Called & texted to confirm, even sent a photo of our technician so we’d know who to expect. Technician arrived & 2 hrs later we were COMPLETELY happy with our new faucets. Jason & Joey were awesome, careful & very competent. They even adjusted our toilet floaters & quickly secured 2 loose faucet handles, just being helpful. Living in Wimberley can be a challenge to find service repair vendors so we’re very happy w Radiant and will use them again. PS love your commercials! -
Review 34 (2024-05-31 - Rating: 5)
I am extremely satisfied with Radiant. My a/c wasnt working one evening, after normal business hours of course. I went online at 12:30pm and was able to schedule a service call for the next day between 8:00am and 12:00pm. I received a text at 6:25am the next morning telling me that they had someone available to come between 8:00-9:00am! Kevin arrived at 7:45am and quickly had the issue identified and fixed in no time! With this crazy Texas weather, I was thankful to have everything fixed before it became unbearable inside. I highly recommend giving Radiant a chance next time youre in need! -
Review 35 (2024-08-21 - Rating: 5)
I have been using Schmidt Mechanical Group to service my AC system for the last eight years. I have always been impressed with their professionalism, especially with the technician Elias. He is extremely knowledgeable, courteous, and respectful. He completed the job without problems and when he left my floors were impeccable and left the system working beautifully. This company is awesome. I can honestly say that I totally trust this company for my AC needs. Three years ago they installed a new TRANE ac system. Great pricing and super equipment. Thank you for your wonderful service. Ms Huffman -
Review 36 (2024-11-21 - Rating: 5)
Google fiber being installed in my area and they broke our sewer line. Wayne my technician made all the information I needed to move forward extremely clear and helpful. -
Review 37 (2024-07-26 - Rating: 5)
We got same day service. Kelt and Elias were very nice and informative. They took the time to explain everything that we needed and why. I would definitely recommend Radiant. -
Review 38 (2024-12-19 - Rating: 5)
Excellent service, very professional and punctual. Lucas identified the problem and had it up and running in about 20 minutes. Installation crew for the new unit worked past 9 p.m. to complete the job. Update: Eric came out today. He diagnosed the problem and was very thorough. Excellent client communication skills as well! I appreciate the late service call when needed. -
Review 39 (2024-05-02 - Rating: 5)
Cannot express enough how happy we are with Eric the technician that came out. Extremely polite, efficient, informative, diagnosed the problem and how to fix it. Will be asking for him if we ever have to have a technician out again. He even came back after he with a suggestion I talked to him about. He called the next day (today) to see how things were going. Simply could not have been happier with the service. -
Review 40 (2024-06-10 - Rating: 5)
Eric W is an excellent employee with Radiant. He explained everything he was doing at the time. He’s very knowledgeable, friendly, kind, and patient. Radiant is a great company and I highly recommend them for your heating/air conditioning and plumbing. -
Review 41 (2024-06-06 - Rating: 5)
Eric Willett Came out promptly when my AC failed. He was extremely throughout with the system, covered everything he noticed that was an issue and fixed everything. Felt very comfortable with him doing the work, and will continue to use radiant for future repairs! -
Review 42 (2024-05-06 - Rating: 5)
I had used Radiant in the past so they had my information in their records. I was able to geta plumber the very next day (which was a Friday). Jason Repman and another young man came out and immediately set to work. In a relatively short amount of time, they had the drain cleared. They charged much less than the other company I called on another plumbing issue.I was able to take advantage of an online coupon and saved $69 on this call.Both men were respectful, courteous and very professional. I can highly recommend both of these technicians. I actually needed to reach out to Radiant again on Monday as my dish washer refused to drain. Jason came back and spent time trying to resolve the issue. I ended up having to call the manufacturer as it turned out to be a problem with the machine itself.That was only after Jason spent some time reviewing the manual, everything under the sink and under the dishwasher. He was the same, upbeat and professional. I am happy to recommend both Jason and Radiant as completely reliable and dependable.In fact, I will be cancelling the standing contract I have with another company and switching to Radiant as their prices are more reasonable and their Care Club includes more services for less money than I am paying now. What I also like is that this company can also do AC/Heating/Plumbing checkups for one monthly charge. -
Review 43 (2024-06-16 - Rating: 5)
Called on Friday, showed up on a Sunday. No after hours charge—which is great!! I had a plugged drain line, but Eric was able to show me all the other “issues” with my AC unit that I will be going through HW to repair. Eric explained everything and was had photos to support. You can tell he is passionate and educated about HVAC units. -
Review 44 (2024-11-21 - Rating: 4)
Very thorough service and assessment. They are proactive in identifying optimization potential for your system. -
Review 45 (2024-06-10 - Rating: 5)
Called in for a clogged drain on a Sunday night, unfortunately a pretty powerful electrical storm came the same night and blew out the elements on my 1 year old water heater. Wayne and another gentlemen showed up and they were able to address both issues at the same time. He was able to call and get the parts ordered and fix the drain expeditiously! Thank you! -
Review 46 (2024-06-05 - Rating: 5)
Jason is the best in his class as a plumber!!!!Now I can sit back and relax not worrying for any plumbing issues in the future!!!I did the right thing of calling Radiant plumbing company because your customer care Dan was very receptive on my problems while Rey assured me that a plumber was on his way today and you sent me Jason who I believed is the very best definition of an excellent plumber!Thanks for all the help! -
Review 47 (2024-06-14 - Rating: 5)
They were able to send a technician the day after I called. The technician was very knowledgeable, polite and fairly quickly found the problem with my AC. If he hadn’t found it I would have had a number of very expensive problems to resolve. I would recommend them to any and all. Thank you Radient!!! -
Review 48 (2024-12-04 - Rating: 5)
Great job..Jordan came in diagnosed the problem and fixed it! He explained what was wrong and gave me a fair price. -
Review 49 (2024-08-03 - Rating: 5)
Jason was a peaceful blessed man did very good helping me with the insurance company/mostly kept me calm with the mess I was in not getting a straight answer from my insurance company. Thanks Jason God bless you 🙏 -
Review 50 (2024-02-19 - Rating: 5)
Exceptional customer service from scheduling to even notifying me of the appointment, and the tech Wayne Brown was outstanding his knowledge and professionalism was exceedingly above and beyond , He took the time to get to know me and share how the water softener system worked and would be installed! It was like I’ve known him before just outstanding service! -
Review 51 (2024-03-08 - Rating: 5)
Every experience we have had with Radiant has always been pleasant, and our most recent service call was no exception. Jason and Joe did a great job, answered all our questions, and found the source of a bad leak we had really quickly. They were extremely professional and courteous, and we will definitely recommend Radiant to everyone we know based on the quality of the crew and the work they do. -
Review 52 (2024-06-15 - Rating: 5)
Eric and Kelt were outstanding. My AC of course went out in the middle of the night. Eric came promptly, first thing in the morning and fixed the problem. Kelt uncovered my seals in my ducts leaking causing air to go out. Thanks guys for a thorough view and solutions to solve it. My guys forever! -
Review 53 (2024-06-13 - Rating: 5)
Jason was wonderful and very efficient. Unclogged my shower promptly and cleaned up like he wasnt even there. This is the first time I used Radiant but wont be the last. Great jib Jason. -
Review 54 (2024-06-15 - Rating: 5)
Troy and Kelt came to the house today. AC went out in this Texas heat. Both of these guys are phenomenal. Troy took the time to explain every detail of what was wrong with our AC unit. He took pics so I could see what he was explaining. Learned a lot. Kelt took the time to explain some things about the AC unit as well and was very informative about things to look for in an AC unit for the size of our house. He also explained the financial piece to me. They are courteous, kind, professional, patient, knowledgable and passionate about what they do. I HIGHLY recommend this company Radiant (Plumbing and Air conditioning ). Thank you! -
Review 55 (2023-11-30 - Rating: 5)
Troy Barnett came out to help us with our AC unit. He was extremely professional and so helpful in not only helping us figure out the issue, but also went above and beyond in getting my app connected to our thermostat. (Something I haven’t been able to do myself for 2 years). Highly recommend this company and am excited to utilize them for continued maintenance on our unit. -
Review 56 (2024-09-03 - Rating: 5)
Thank You, Mr Wayne Brown , Joseph and Joey. Your respect for my property, your knowledge and professionalism definitely shows in your work. Thank You Gentlemen ✌️ -
Review 57 (2023-11-11 - Rating: 5)
Joseph and Jason were awesome! They were able to identify the faulty and worn out components quickly and efficiently. They did a thorough inspection on each bathroom and had the replacement parts on-hand to complete the repairs. I promptly received the paperwork necessary to document the work performed. This week I called them back with concerns about the leak potentially still present and their answering service staff were friendly and attentive in taking my call to make sure Jason/Joe were following up with us personally, asap. Thank you Radiant for your superb customer service and excellent tech’s training and professionalism!! -
Review 58 (2023-11-11 - Rating: 5)
Quick response and same day appointment. The technician, Jason Repman, was awesome! Super thorough and took the time to explain what the source of my water pressure problem was. Presented different options to maximize my budget. Extremely professional and respectful of my home. Will definitely recommend again. You rarely see excellent service like this anymore after the COVID crisis also killed customer service and has little recovered 2 yrs since. -
Review 59 (2024-07-10 - Rating: 5)
Switch to Radiant from another Local Company. Kevin is great and help me with a couple of items only partially related to my air conditioner. I highly recommend. -
Review 60 (2024-06-14 - Rating: 5)
Kevin came this morning and did a great job including sucking up all the leaves that had accumulated in our outside unit. He was very personable and knowledgeable. Thank you very much. Soren and Nancy Teilmann -
Review 61 (2018-11-27 - Rating: 5)
Had cooling problem last summer and thought ductwork needed upgrading. Turns out attic was severely lacking insulation. Jared did a great job of assessing the best solution. I got text messages that Albert and Alan would arrive around 9am. They made no mess, no noise and cleaned up after themselves with no critique needed. I am confident the home will be more comfortable this winer and next summer with the right solution. To finish the great story, they provided the paperwork to get a $445 rebate from CPS - what a great experience. Wish everyone took as good care in ensuring customer was satisfied. -
Review 62 (2024-09-26 - Rating: 5)
Very good customer service, Mr gracia is very friendly he did diagnostic on my AC and everything went well thank you -
Review 63 (2024-05-07 - Rating: 5)
Eric Willet came out, on time, and gave a good assessment of my issues. He did not try to upsell or speak above his knowledge. Both were much appreciated. On the way to getting my system were I need it to be. -
Review 64 (2024-01-11 - Rating: 5)
We scheduled an AC and Plumbing maintenance and both technicians Jason Repman and Eric Willett came by. I have nothing but great things to say about these gentleman for going above and beyond. They both educated me on my appliances and even recommended some upgrades within budget. Jason was also more than helpful with additional little things and questions my wife and I had. He didn’t have to help me with those additional things but he happily did! Kelt Bell then came by to finalize the financing and together all three of these gentlemen felt more like family by the end of our encounter and not just a business transaction. I would feel comfortable hiring them again and anytime to do maintenance on our home. Great company and great employees all around. Thank you -
Review 65 (2024-10-08 - Rating: 5)
Technicians were very professional and took the time time to explain the process of their work as they progressed to clear the plumbing issue! Thank you -
Review 66 (2024-08-05 - Rating: 5)
AC was not cooling our home, of course on a Sunday. Kevin Sanchez came out, earlier than expected and replace bad capacitor in less than 4 hours. -
Review 67 (2024-08-13 - Rating: 5)
The toilet started leaking this morning and Joseph McGow arrived by lunchtime and was extremely helpful and efficient. I am very grateful for the speed and the work that was done -
Review 68 (2023-12-06 - Rating: 5)
Alex was amazing!! He made me feel like i was talking to a friend while explaining the concerns he had for my unit. The photos he took really helped me understand exactly what was going on and i didn’t feel like he was trying to push any services on me while explaining what we can do to resolve the concerning issues that were foundUpdate: had maintenance with Jason and everyone in the company is so nice and informative!! His smile made my morning a lot betterUpdate again: Had maintenance with me Barnett and again. Such knowledgeable people helping me. Super appreciative -
Review 69 (2024-06-10 - Rating: 5)
José Carreon and Telt Bell were courteous, professional, and knowledgable. José had to make a late night call to our home, which was an hour away. They both talked about possible options, but let us decide. No pressure at all. Excellent company! I would highly recommend! -
Review 70 (2024-12-25 - Rating: 5)
Superb expert plumber I’m so very happy and thank u for your great customer service k -
Review 71 (2023-12-05 - Rating: 5)
Great service, since the moment I called the lady that set up my appointment was amazing, they updated me and they even sent me a picture of the specialist that was going to be at my house. Eric W.super professional he took the time to explain and show me what he was doing. I do believe he went above and beyond. I called other companies in the past never got this quality of service. Thank you! -
Review 72 (2023-10-17 - Rating: 5)
Jason was so professional and was very thorough. We had a leak in our main water line and Jason was able to repair it the same day. He even checked some of our other connections for good measure. He presented us with all of our options and definitely made us feel that Radiant was the right choice. Highly recommend. -
Review 73 (2024-05-09 - Rating: 5)
Jason and Joey went above and beyond to complete the job by the end of the day. Their positive attitude and dedication to the job at hand is refreshing. I’ll be requesting this team again if plumbing needs arise. I’m absolutely glad I called Radiant. -
Review 74 (2024-06-11 - Rating: 5)
Joe and Wade did an amazing job today. Quick, timely and fixed my leak without any hiccups. Give this guys 6 stars if I could. Appreciate you all for what you do!! -
Review 75 (2023-05-12 - Rating: 5)
Troy did a great job at fixing our problem. He was knowledgeable and professional. He installed a thermostat and serviced our AC unit that was clogged and leaking. Took about 2 hours. Cost about $400 and I still have 2 free visits this year to get my AC unit cleaned and evaluated. Its been 2 hours since he left and our AC and thermostat work like new. Would recommend 👌🏽 -
Review 76 (2024-07-10 - Rating: 5)
Technician was friendly and accomplished everything we neededThe unit is running fine and the price was reasonableDidn’t try to sell me a lot of stuff I didn’t want or needGreat job! -
Review 77 (2024-04-28 - Rating: 5)
Troy Barnett and Kelt Bell were absolutely exceptional in their services for my hvac system. Troy was extremely thorough explaining to me in detail all of the components of my system and a possible diagnosis and answered all of my questions with precision and accuracy. Kelt Bell made his commitment to my needs by climbing in my attic in hot conditions and explaining to me what was going on. We sat down and Kelt explained to me the proposal and recommendation for an hvac for my home. Kelt was very thorough and did not pressure me in any way. I feel very fortunate to have Radiant Plumbing and their crew service my needs and I would highly recommend them! -
Review 78 (2024-03-15 - Rating: 5)
Radiant was able to come see my malfunctioning AC the same day I called. Service technician Troy was friendly, thorough in examining the system and when searching for current and potential future problems, and patient with my questions and describing my repair options. -
Review 79 (2024-05-04 - Rating: 5)
This was my 3rd & best experience so far with this company. Jason & Joey were phenomenal. They walked me through every step and ensured I knew my options & everything that they did. I’m truly grateful for their kindness & expertise. Thank you again -
Review 80 (2023-10-18 - Rating: 5)
This would be the 3rd time having Radiant come by my home. Troy was thorough on both of his scheduled visits. Very informative when explaining the situation with my AC system. Very happy with the service provided by both HVAC & Plumbing crews. Highly recommend! -
Review 81 (2024-11-12 - Rating: 5)
Very prompt and willing to explain everything he was going to do. Very nice and pleasant to talk to. He was very knowledgeable about the issues we were having. He represented your company very well. We will definitely call your company again if the need arises. Thanks again for good service! -
Review 82 (2024-05-26 - Rating: 5)
Eric was extremely professional and friendly and arrived on scheduled time. He checked the system thoroughly and gave me recommendations. I would highly recommend Radiant services. -
Review 83 (2023-09-16 - Rating: 5)
Wayne with Radiant Plumbing provided excellent service for our water heater repair. He communicated the issues with our units so well, and quickly serviced them to get us back to hot water that same day. He is very experienced and it shows in his work. We will be return customers for sure! Thank you Wayne! -
Review 84 (2023-07-12 - Rating: 5)
We absolutely had a GREAT experience with Radiant. Wayne was professional, respectful, knowledgeable, and listen to our concerns. He always kept us informed throughout the process. Even after the job was finished Wayne took the time to explain and answered all my questions.Through the great Texas heat, Wayne and Ronnie continued to work and finished in one day.Job well done! 👍🏼 -
Review 85 (2024-09-23 - Rating: 5)
Eli and Chris we kind, informative, professional, and clean up afterwards ! Both did great job ! -
Review 86 (2023-10-26 - Rating: 5)
Jason and Joe were great. I have used this company before and love their service. They were quick and informative about my water softerner issues. This is a company that I know I will reach out to for all my plumbing needs in the future. Thank you guys! -
Review 87 (2024-01-26 - Rating: 5)
Jordan Valles went above and beyond to ensure our drains were clear. He is very knowledgeable and has great customer services skills. I highly recommend him for Alll your plumbing needs. -
Review 88 (2022-09-09 - Rating: 5)
I contacted Radiant for plumbing issues. It was my first time to use their service and boy am I glad they popped up on google. I had Jason come down to check what the problem was. He instantly knew what the issue is and got right into it, after explaining everything to me and being informative about the process. He was very professional, very nice and kind, and most importantly the most experienced professional I ever dealt with. He really knows his stuff and I highly recommend him. Will definitely be using the services of the company when needed.Also, I really loved the text with the pic of the person I should be expecting and the little fun facts about them. -
Review 89 (2023-02-13 - Rating: 5)
Alex was immaculate and very professional. He took his time to look through our unit indoor and outdoor and was very good at explaining what we’re the damages on our system and his concerns. He gave us repair options with a range of prices so we could pick what’s the best choice for us, this was a big plus because we are first time home buyers.If you ever need someone to go out and check your AC system or any other repair in your home, ALEX IS THE GUY!Thank you so much Alex and Radiant for helping us out through this process and explaining the damages with detail! -
Review 90 (2024-06-11 - Rating: 5)
Eric W. Best AC technician. Very knowledgeable and very professional. Highly recommend to customer needing an air conditioning system repair. -
Review 91 (2022-09-19 - Rating: 5)
I ended up opting for my home warranty to do the repair but it wasn’t because of Troy. He was VERY good at explaining the issues and advising me on the best course of action. I have no issues using this company or him in the future. They got me on the schedule same day and treated me as a priority. Great company, great employees -
Review 92 (2023-06-06 - Rating: 5)
I had an HVAC tuneup with Radiant. I hired them last year as well. Troy Barnett came over and met me. He was on time experienced, polite and professional. He was also honest with me and broke down my options in a way I could easily understand.I recommend Troy and Radiant and have also hired them to help with plumbing in the past. -
Review 93 (2022-08-05 - Rating: 5)
Troy was awesome! He fixed my AC and had us back and running quickly. He made sure I understood everything. Gave me the best options and explained everything to me. He was a pleasure to have in my home. He is also a fellow Vet which made the convo interesting and fluid. Thank you Troy! I really appreciate your service for both your time in service and fixing my AC. -
Review 94 (2024-02-28 - Rating: 5)
Jason helped with our toilet leak and replacement. He explained everything very well and detailed with photos since I was not there to have it explained in person. Great service, thanks! -
Review 95 (2024-06-29 - Rating: 5)
The tech, Jordan Valles was super helpful and very polite. My problem was solved quickly and he gave recommendation to help prevent it. -
Review 96 (2024-08-17 - Rating: 5)
Very pleased with service. I felt like they were experienced and were willing to do that little extra. Will use again. -
Review 97 (2023-01-06 - Rating: 5)
Jason did an outstanding job he was able to fix my leak quickly. He was very professional and kept everything clean while having to cut open my wall and roof to repair my pipe. I highly recommend Jason and if I need any work done in my house, I will be giving him a call. -
Review 98 (2023-04-28 - Rating: 5)
Troy was excellent! He was on time, explained everything he was doing and looking at in detail so that I could understand what the issue was. He gave me multi tiered options and recommendations for repairs and let me select the best for my budget with no pressure. He was also very kind and friendly. Thank you Troy! -
Review 99 (2023-11-27 - Rating: 4)
The technicians are extremely friendly and do good work. I would definitely use this company again. I do find there pricing a little on the expensive side, so if f your budget conscious I would get estimates from other companies also. -
Review 100 (2021-02-22 - Rating: 5)
Another great service call! Same day I called for service. Troy came out to service what I thought was my AC unit but turned out to be my thermostat. Changed it out and we are back in service again! This company has never disappointed me. I appreciate everything you all do! I will recommend your company always! Thank you for being a reliable, trustworthy company!Schmidt Mechanical is a wonderful company with exceptional customer service. That was the biggest reason I chose them to replace my whole house AC unit in March 2018. They had excellent service even before I bought from them and it only gets better as a customer. Thank you all! Eric did a great job yesterday explaining everything. -
Review 101 (2023-07-13 - Rating: 5)
The plumbers name was Jason , he was thorough, accurate and honest. These are the qualities you look for in a great mechanic. Every company should have at least twelve Jason’s , they would be all the better for it . So yes, ask for Jason and let him do the rest. I highly recommend Jason and radiant for all your plumbing needs. -
Review 102 (2023-10-31 - Rating: 5)
Jason came out after a text of what time he would arrive. He changed out parts on both toilets. One of em was a water waster as I guessed from my water bill. Very professional and courteous. I also like they are paperless 🌳Highly Recommend them -
Review 103 (2023-03-29 - Rating: 5)
I contracted with Radiant for water heater maintenance and leak detection services. David did an outstanding job; attentive, knowledgeable, professional, courteous. He truly understands customer service and value.I highly recommend them for quality service at an affordable price -
Review 104 (2021-12-18 - Rating: 5)
Ive been using Schmidt Mechanical for a year and they seem pretty competent and honest. Their annual maintenance plan is a pretty good deal, $79 for two check-ups. Jose did my last A/C maintenance. He found a burnt-out capacitor and gave me several options for replacing it without being pushy. I told him I was thinking about replacing the whole system, and he gave me some information about that, too. He was very neat, polite, and respectful.UPDATE: Schmidt Mechanical sent Jared out to survey my system and give me a presentation on replacement options. He gave me 6 options. His presentation was polished and thorough. He explained the different options and features in a way I could understand. I feel like he listened to me, was respectful, and was responsive to my subsequent emails. I got a 2nd quote from another company, but they gave me only 1 option, didnt listen to me, didnt give any sort of presentation, and took over a day to even get me the quote after I reminded them. Consequently, I chose Schmidt Mechanical to replace my system. Now well see how the install goes.UPDATE: The install went well. The technicians were neat & courteous and explained how to use the smart thermostat. Ive had no problems so far.UPDATE: The thermostat stopped working, so I called Schmidt on the Sunday before Labor Day, and James came out within 2 hours. He diagnosed the problem right away, corrected the problem, and was on his way a short time later, and I had A/C again.UPDATE: The thermostat stopped working again. Matthew came out within an hour and diagnosed the problem as a wiring short. However, after installing a new thermostat, there was still a problem, which took several hours to troubleshoot and fix, but he stuck with it until it was resolved. -
Review 105 (2022-06-07 - Rating: 5)
Mitchell was prompt, professional, and made sure all repair and replacement options were understood before he left. He’s the best.**Update**AC began not cooling one evening. Called around 7pm and they were there the next day at 9am. They were able to start installing the new unit the next morning — and they even loaned us a window unit for the bedroom so we could sleep in the house. Great people. Great company. Will use again. -
Review 106 (2023-03-25 - Rating: 5)
Henry did a wonderful job. I needed to have my HVAC serviced for the sale of my home (something I should have been doing regularly but didnt know). He arrived on time, serviced my HVAC, changed my filter for me, and even educated me on some things I wish I would have known when I purchased my home a few years ago. Once the work was completed, I received a detailed invoice and pictures. The price was also very reasonable considering the quotes I received from other companies. Ive since moved so I wont be able to use their service again. But I highly recommend them! Thank you to Henry for your work and professionalism! -
Review 107 (2023-01-13 - Rating: 5)
I noticed a leak under the kitchen sink on Thursday evening. and called the 24hr. service line. Spoke to a articulate and helpful person who scheduled us for the following day (requesting a morning call). Was contacted by Radiant Dispatch around 0800 the next day (Friday) and was informed a plumber could be at our place within an hour or so. Mr. Jason Repman showed up on time and with a great can-do and cheerful attitude. After examining the issue he exited to his vehicle to prepare a bid for repair. I braced myself for an incoming bid-missile. The bid was very fair and reasonable; relief! The work was efficient, extremely thorough and actually exceeded my expectations because Jason was noticeably careful to make sure any peripheral issues were addressed as well. Bottom line: When we need a plumber again, we will be calling Radiant and requesting Jason in particular. -
Review 108 (2024-03-14 - Rating: 5)
Extremely knowledgeable company. Their reps and techs have really done their homework as to a/c and plumbing. Im very impressed with the personableness of every one I have talked with. Highly recommend. They also don’t try to sell you service or equipment you don’t need. That is huge!!!! -
Review 109 (2022-02-11 - Rating: 5)
Troy was our tech and did an excellent job! He was very thorough and explained each step along the way. He had us up in running the same day, and we’re nice and warm tonight. We would highly recommend their HVAC services, and will also give them a shot at our plumbing business next time we have a need. -
Review 110 (2023-07-05 - Rating: 5)
We are so grateful for the quick response time and detailed service provided by Troy today. We called and he was here within a few hours to assess our AC issue. He thoroughly inspected the area of concern, and provided a very detailed and easy to understand explanation for repairs needed and options available. Thank you so much, Troy! -
Review 111 (2023-10-18 - Rating: 5)
Troy Barnett is very professional and took the time to educate us on the recommendations for our HVAC. I’ve been a customer for five years and Troy has provided the most thorough explanation on why a recommendation would benefit not only my system but my family, too.Thanks, Troy! -
Review 112 (2022-09-02 - Rating: 5)
Alex Rymers was so incredibly professional, kind, and attentive to detail with the inspection of our A/C system. He was so thorough with his evaluation and explanation of what was going on, showing me multiple pictures and a detailed breakdown of options to move forward. He presented the information in a way that made sure I was educated, but not pressured to move forward until I was ready and equipped with the best plan. I will definitely be contacting him again for future service! -
Review 113 (2023-03-03 - Rating: 5)
Troy has performed maintenance at our residence before and he is always so thorough, professional, knowledgeable, but most of all Troy takes the time to educate us on everything about our HVAC system. He is patient in explaining all the maintenance and what he recommends has always been the BEST advice. We request him to come back EVERY time. Always reliable and makes us happy to stay with Radiant. 5 years now! -
Review 114 (2024-11-30 - Rating: 5)
Wayne from Radiant plumbing - air conditioning was awesome; he was extremely professional, knowledgeable, friendly and courteous. Wayne explained what was going on as he worked on my Rinnai V65i tankless water heater - it wasn’t giving any hot water and prompting a code 10 error. He discovered and removed a wasps nest from inside the vent pipe outside of the house. Their price was very reasonable and he was done fast. They are now my service providers of choice for any future issues that I may encounter.I would also like to commend Serenity, she was the young lady that made the appointment for me last night, a true professional, sweet and patient with me - she made it all happen so effortlessly.I highly recommend Radiant.Wayne, THANK YOU!!! -
Review 115 (2023-02-04 - Rating: 5)
Wayne, Jake, Garrett and John are the personification of extreme customer service and professionalism. One does not see those qualities very much anymore. My water heater issue started as a simple restart. It then mushroomed into a factory defect and these gentlemen took it all in stride and delivered what they said they would with total professionalism and dedication to the customer, their assigned task, and their company. These men are wonderful. Thank you for hiring men with extraordinary qualities and standards. -
Review 116 (2024-05-30 - Rating: 5)
Eric willett did an excellent job very professional and patient. Loved that he took the time to explain in detail. -
Review 117 (2023-09-07 - Rating: 5)
Troy was really good and comprehensive. I felt like I was not only fixing my ac but he was taking the time to help me understand how it works as well. Great service! -
Review 118 (2023-11-07 - Rating: 5)
Radiant came out the same day I called and fixed my leak quickly. Jason and his colleague were very respectful, professional and friendly. We definitely can recommend Radiant -
Review 119 (2018-09-06 - Rating: 5)
This is our third experience with Schmidt in the last 6 years. They installed our new unit in 2012 and weve had no problems with it beyond expected maintenance. They have always been dependable and reliable, communicating well about arrival times and estimates so there were no surprises. The two technicians that have been to our house were both professional and knowledgeable and gave us good advice. I dont know if they are the least expensive service but I think you get what you pay for and the peace of mind that comes with their service is worth it. Its also nice that they are locally owned and operated. I highly recommend Schmidt. -
Review 120 (2024-08-11 - Rating: 5)
Our technician Joesph McGrow was vey friendly and had plenty of helpful information. -
Review 121 (2023-04-15 - Rating: 5)
John Akamine Came out we went over the work that needed to get done and added more work that I had not planned on due to age of home. Over all great experience super knowledgeable and friendly will be using them again. Very happy with the work and the price. Thank you John you made my weekend. -
Review 122 (2024-02-29 - Rating: 5)
John Akamine and his colleague were amazing and installed a new water softener seamlessly. They went above and beyond! Im extremely thankful and will continue to reach out to radiant. -
Review 123 (2020-08-27 - Rating: 5)
I called Schmidt Mechanical to get a second opinion on duct work repairs and Im glad I did. Jared came out and did am assessment on our house and offered several options to fix out issue with certain rooms being hotter than others. They were able to rework a few runs and seal all the others. We werent completely satisfied at first but Schmidt sent a technician out and he was able to resolve our concerns. Again this was a second opinion and they saved us over $8,000 and completed work another company said couldnt be done. They definitely earned a customer for life and I was very impressed with their knowledge, professionalism, understanding, price and willingness to continue to come out until the job was done to 100% satisfaction. You dont often find companies like this so definitely refreshing when you do and to know they are not out to charge you for things you dont need. -
Review 124 (2022-01-08 - Rating: 5)
Great company at great value. Their technician Troy was very professional while performing maintenance to my central heating unit. He covered and explained all the important items he was checking on, and did so in a very professional and clear manner. Totally recommend this company!This time Cesar C performed my heating unit’s winter check up and his service was outstanding. He is extremely professional and very knowledgeable. This is one of the reasons why I keep using Radiant and continue to recommend them!!! -
Review 125 (2023-07-25 - Rating: 5)
My technician Troy Barnett was incredible and helped fix my AC when it stopped working. He also educated me on the proper things to do should I have issues in the future. Highly recommend these guys to anyone! -
Review 126 (2022-02-10 - Rating: 5)
Excellent customer service! Troy was punctual, professional, and assessed our heating problem quickly. Our heater is working better than ever after Troy worked his magic and the repair fees were very fair. This was our first experience with Radiant and they are now our newGO TO guys!!! -
Review 127 (2023-07-05 - Rating: 5)
Had our AC unit stop working on the fourth of July, called and said we would get a call back sometime the next day. I informed them if they could be here asap due to the fact my elderly disabled grandmother lives with me , and they had our ac fixed first thing the next morning.Radiant is very professional and responsive.They really do have their customers best interests at heart. -
Review 128 (2023-01-16 - Rating: 5)
I contacted Radiant Plumbing because my home was no longer under warranty and I saw the great reviews online. My technician Gil Jones and Joseph McGow were very professional and provided great value. They provided several solutions for my plumbing issue that would help me save money. Furthermore, they factored in a quote where I was able to trench a new hole for them that would allow me to save even more. Plumbing issues can be expensive but I believe I was able to receive a quality solution at a great price. -
Review 129 (2019-01-24 - Rating: 5)
Our experiences with Schmidt Mechanical is shown in every star of the 5 star ratings. I would have clicked the maximum number whatever it was! Service was simply stellar. We had Heat Pump problems, Drain problems, and Hvac problems. We experienced the worst contractors over time and eventually got lucky getting Schmidt. Each service tech they sent fixed our problems, took the time to explain the situation and did the job quickly. The best thing I liked was learning how my house handled the different issues that I had. They took the time to listen to my questions while getting their job done expertly the first time. A wonderful company and with always cheerful, pleasant people when contact with them was necessary. Any A/C problems and well be back. -
Review 130 (2023-12-15 - Rating: 5)
I was very pleased with the technician Mario Guerro. He was very knowledgeable and efficient. I had a bad experience with one if the technician in the past. Thank you for the complementary check on my heater. -
Review 131 (2023-03-08 - Rating: 5)
I learned so much from Radiant Plumbing sending Gill out to my home today. He tested the hardness of my water and explained Texas water to me. I felt reassured that my showers werent leaking, but may need a new water heater. Please come down on your prices. These guys are great, so long as you can afford them. If you use them ask for Gill. Hes great! -
Review 132 (2021-03-17 - Rating: 5)
We needed a new air conditioning system because ours was over 15 years old. I decided to get several estimates from different companies here in San Antonio. Each company seemed to have outrageous prices and wanted to put me into something that was above what I needed. I decided to try one more company, Schmidt Mechanical. I went on their website early in the morning and filled out my information asking for someone to contact me. By the end of the same day, Jared was sitting at our table. I told him specifically what I wanted and what I did not want, since I had gained quite a bit of information from my interaction with other companies. We had a lot of fun sitting at the table and talking about many things, but when he put pen to paper, and gave us three choices of product, service, warranties, etc., we knew right away that Schmidt Mechanical was far superior to other companies in town. We sealed the deal and decided that the following Monday would be installation day. Keeping in mind, that would be one week from the day that we sat down and closed. The very next night, our old unit decided to call it quits and we still had six more nights to go until we get the new system. I called the after hours service line and they sent someone out by 10 o’clock that night, but unfortunately the unit couldn’t even carry electricity to be repaired. They didn’t even charge me for that service call. The next morning I called the company to ask if they had any suggestions on what we could do in the meantime. They put their heads together to come up with a solution. We were very thankful to Keith when he called to tell us they were able to rearrange schedules and carve out time in order to have our new AC unit installed two days later. Schmidt Mechanical - professional, honest, dependable, excellent customer service -- a company you will not regret doing business with. Thank you Team Schmidt! -
Review 133 (2021-12-22 - Rating: 5)
The technician, Alex Rymers, that came to do a preventive maintenance and service on our furnace was fantastic. He was very professional and thorough and made sure to explain all his findings with us. We had an older unit that we knew would need to be replaced and Alex caught the problems before they became huge failures. We worked with Graham Jaroski to get a new unit. He was excellent at explaining all the options, getting financing set up and even got us scheduled for the next day. The crew that did the install did a great job. I will continue to call them for all my heating and cooling needs. -
Review 134 (2019-12-05 - Rating: 5)
Amazing experience! The consultant they sent for sales Jared was extremely helpful and so so patient with us. We were being very thorough in our research for replacing our entire HVAC system. Jared kept checking in with us and answered any questions. Even a month later he was still responding to our texts. The installation was incredibly quick and the installers were very friendly and respectful. Would highly recommend using Schmidt for your heating and ac needs. -
Review 135 (2022-09-13 - Rating: 5)
Troy Barnett was a joy to work with! He genuinely cares about his clients and wants the best for them. I’m a young women and I always get nervous about doing stuff like this because many companies take advantage of my lack of knowledge and love to tack on the fees for stuff. This was not the case with Troy! He went the extra mile and taught me all about my AC and showed me where everything was located. With 22+ years of experience choose nobody other than Troy. He’s amazing! ❤️ -
Review 136 (2022-08-30 - Rating: 5)
Troy was really knowledgeable and very friendly! He explained what was wrong with my system in a way I could understand and gave me options and a clear timeline for what needed to be done. I appreciated not feeling pressured to spend a ton of money right then. They’ve definitely earned my business! -
Review 137 (2023-09-09 - Rating: 5)
Plumber was very professional at his job. We discussed the problem & exchanged views. He ran some tests to isolate the problem and verified my thoughts, then put in the fix. So far, I am very pleased with the results, Time will tell if the problem was fixed. -
Review 138 (2023-05-12 - Rating: 5)
Troy did an excellent job and was straight forward and honest. I had him walk me through what he was doing and was very informative and knowledgeable. I would recommend this company again because of him. -
Review 139 (2021-04-09 - Rating: 5)
We cannot thank Schmidt Mechanical enough for their professionalism and amazing work! Our AC went out and they were able to install a new one at great pricing within a few days. They were honest with pricing and advised what was the best unit for our home. Special thanks to Jared for taking care of us. The four technicians that visited our home were also great! -
Review 140 (2020-12-29 - Rating: 5)
Schmidt Mechanical serviced my air conditioner. It was blowing hot air. I called them today, and a service person came within an hour, which was much faster than I expected. He diagnosed the problem, fixed some wiring and replaced a blown capacitor, and got the AC blowing cool air again. He was professional, knowledgeable, polite, and wore a mask and shoe covers over his boots. I am a repeat customer of Schmidt, because they are honest and have always provided excellent customer service and skilled workmanship. I have an older AC, and their service plans for maintenance are great. As a platinum plan member, my service call fee of $59 was waived, and I simply paid for the repairs today. -
Review 141 (2023-07-12 - Rating: 5)
Edit: Wayne was awesome again at service as well.Wayne came by quickly. He was professional and friendly. The whole time, I was thinking this guy deserves a raise.Company has great service and great attitude towards their employees, and in turn their employees are awesome to us the consumer! -
Review 142 (2023-11-01 - Rating: 5)
When 3 other companies had come out and told me that my 6 year old unit was beyond repair Troy came out and within minutes told me all you need are a couple of ounces of Freon and here we are today the unit is still working like a champ. We went through this extremely hot 🥵 summer without a problem. -
Review 143 (2018-09-26 - Rating: 5)
This was my first time having them come over to fix my AC and it was a great experience. The company provides outstanding customer service and are very professional. I like the fact that I get a phone call approximately 30 minutes from the technician’s arrival time AND a text message with a picture of the tech along with their biography. It is such a unique experience and I love it. Our tech Jose Aranda was amazing too. We explained our situation and he identified the issue right away. Once he confirmed the issue he went out and got the part and had us fixed up in no time. This review doesn’t really do justice to the high level of knowledge, professionalism and courtesy we received from Jose and Schmidt Mechanical group. To sum it all up, I highly recommend their services and will continue to speak highly of them. -
Review 144 (2016-04-12 - Rating: 5)
Schmidt Mechanical did a fantastic job installing our AC system and making improvements to our duct work. Every team member weve come in contact with has been polite, knowledgeable and helpful. They have continued to be responsive and helpful after the sale & initial installation. I highly recommend them and look forward to having them as my AC Service providers from now on. -
Review 145 (2022-09-10 - Rating: 5)
Our AC stopped working and Anthony came out at 6p to look at our system. He checked out our unit, took pictures and video then explained our options. Given that it was after hours, he assured us he would look into the parts and give us an estimate first thing in the morning. He kept his word - called us first thing and explained all of our options. A few hours later we had AC again. Anthony did a fantastic job but more than that he was just a great person and very personable. Thankful for him and his skills to fix our unit. -
Review 146 (2022-03-22 - Rating: 5)
Troy Barnett came over and was able to fully check the system and also had a starter kit and surge protector installed upon our request since the unit was extremely loud when it was turning on and was chewing through capacitors. Also fully cleaned the drain line on top of the full system check and was thorough on explaining what to keep an eye on in order to keep the system running in top shape. We have been using Radiant (formerly Schmidt Mechanical) for the past 9 years now since our first home and have always been pleased with the service. -
Review 147 (2019-03-27 - Rating: 5)
What I liked about Schmidt Mechanical was all the pre and post communications that happened before the actual visit. I also received a text, with the technicians photograph, indicating that the tech was on the way and I could expect him within a certain amount of time. That is so very helpful and unlike other companies who keep you waiting like Time Warner...James Melton, the technician, was courteous and knowledgeable. I appreciated his 20 years of AC experience and his explanation of the work to be done as well as the benefits of the three levels of plans available. He told us that we could save money by going with the second level, the Gold Plan, and did not push the most expensive plan.We would like to request that James conduct our fall checkup as well. -
Review 148 (2023-12-19 - Rating: 5)
Wayne did a great job on my washer valves. Excellent communication and clean up. Also water heater and softener services went great! Thank you!!! -
Review 149 (2022-09-02 - Rating: 5)
Highly recommend Radiant and the Service Specialist Alex! He was both knowledgeable and professional. He not only diagnosed the issue quickly, but also pointed out some other things for me to keep my eye on, and was super patient and informative as well! Thank you for coming out so quickly and helping me make the right decision! Five stars all the way! -
Review 150 (2023-08-31 - Rating: 5)
Jason installed a tankless water heater for us. The job was done very neatly clean up was perfect and all in all it was a great job. Jason is very friendly and easy to work with. -
Review 151 (2020-03-25 - Rating: 5)
From the time we met Jared for the estimate until the 2 installers left, we had a completely professional experience with them. We had questions during the installation about the work being done and Jared was able to answer them to our satisfaction with a phone call. They were very kind, respectful, and responsive.I contacted 3 companies for estimates and the others did not follow up and one took days to reschedule the estimate and then didn’t even send it to us. Schmidt is what you should expect in customer service. We got an 18 SEER 5 ton Trane unit to replace our 20 year old system. We are super happy we found Schmidt Mechanical. -
Review 152 (2018-01-06 - Rating: 5)
Very satisfied with this company. Their ease of setting an appointment and the followup made by their office was exceptional and accurate. Jose came in and diagnosed the problem quickly and made recommendations for maintaining our system. The time that it took him to repair our heating system fit into our lunch break and he was very polite. I would definitely recommend Schmidt Mechanical Group, Inc to anyone. -
Review 153 (2018-07-26 - Rating: 5)
Our technician Eric Bana came out was was great. He was very informative and prompt. He fixed our AC, explained what the problem was. I appreciate how Schmidt Mechanical verifies your appointment and never leaves you guessing when there tech will arrive. Highly recommend this company. -
Review 154 (2022-03-06 - Rating: 4)
Great technicians all around! Troy is a wealth of knowledge! Experienced technicians who know how to diagnose the AC system in and out and, better yet, explain it in plain English too! Im glad I got their maintenance plan. Service contracts and repair services are a bit pricey though (its why I took off one star), but hey...you get what you pay for. With these guys you definitely get what you pay for.Had him work on my AC for the 2nd time. Gives it to me straight, the good, the bad and the ugly and always leaves me with options on which path to take. Now the prices are fairly high but you get what you pay for in this industry. -
Review 155 (2021-11-12 - Rating: 5)
After doing extensive research on AC companies and getting estimates for a new AC system from four different companies, Im glad I chose Schmidt Mechanical Group. Whereas most AC companies Ive dealt with have complicated / confusing pricing schemes and their representatives are more of a sales reps as opposed to honest advisers, Schmidt Mechanical Groups representative was very thorough, professional, responsive, and simplified things to ensure I understood each product and cost. He provided me estimates for five different options. My neighbors recommended this company through our FB page and Im glad I hired them as my AC replacement and service provider. I truly believe this company to value integrity and felt the representative was very honest. Their honesty, value, and quality of work (they back this up) is what sealed the deal for me. The independent reviews substantiate this as well. -
Review 156 (2020-08-04 - Rating: 5)
Schmidt Mechanical Group as a whole is amazing, Receptionist, Dispatch, Senior Mechanic and of course the Owners.I work from home now so having a working AC is pretty vital and every second its not, seems like an eternity.I have received quotes for quick fixes and for complete AC replacement in the past. I just knew this go around I was going to have to break down and purchase a new AC unit. The owner sent their Senior Mechanic, Troy, to assess the situation. I could not be more pleased with the service Troy provided. He was honest and thorough. I will need to replace my outside unit at some point but for now there is still some life left in my current, 20 year old unit. Troy replaced a few parts and before long, cold air was blowing. The Schmidts could have easily taken advantage of me and my desperation and sold me a new AC unit but instead they were honest and gave me options.I highly recommend Schmidt Mechanical! Ask for Troy! Honestly, everyone that works for The Schmidts will take great care of you!Forever your loyal customer!! -
Review 157 (2021-12-18 - Rating: 5)
Alex performed the winter service on my unit. This business along with Alex, are very professional and upfront about everything. To be transparent, this is the maintenance included with the purchase of a unit from them. I was informed about everything to include pictures as proof. I was told that my unit is 100% and very clean and again pictures to prove it. I was reccomended this business by a friend and glad he did. The initial purchase experience was also amazing. I had contacted 5 other businesses to get quotes about a new unit as my upstairs unit failed. 2 were outrageous quotes and I am technically still waiting on the other 3. On every instance of getting a quote, I waited about 1 week. Luckily my house has two units but still, un acceptable especially during the summer. I guess they all had so much business they did not care for mine. When I called this business not only did they come out the same day, I had the new unit installed with in 48 hrs. Oh and lets not forget the quote they gave me was the lowest of all. I can say enough good things about this business. Keep up the great work. -
Review 158 (2022-05-20 - Rating: 5)
Excellent service for an after hours call. Our technician Billy was very pleasant helpful and resolved the air conditioner issue quickly on a hot humid day. Extremely pleased with the company response and the technician.My latest tech was Alex, courteous, explained all the issues and didn’t try to pressure me to perform additional work. Excellent service and a quality person. -
Review 159 (2023-07-07 - Rating: 5)
Jason was very knowledgeable and was happy to answer questions I had, as a first time homebuyer, he was able to give me advice on how to maintain certain appliances and explain general mechanics behind them. I was please over all with the service provided. -
Review 160 (2020-06-16 - Rating: 5)
Had 3 different systems installed by them approx. 3 years ago for a total of approx $20k. I was quite happy with the install until the year later when they came for a maintenance call and started finding deficiencies in their own install. they wanted extra money to address those deficiencies. Now I am in the process of selling my home and an inspector has found a few items that need to be addressed and they will not even look at the report unless I schedule a $139.00 service call. Very poor customer service.. This company does not stand by their work and would not recommend.I am revising my review of this business from 1 to 5 stars. After my original review I was contacted by the companys service manager and he made sure that I was taken care off. I had a team of 3 technicians coming to my house to double check the system and make the necessary adjustments. I was very satisfied by their attention to details and professionalism. -
Review 161 (2024-09-08 - Rating: 5)
Technician was on time, very professional & friendly upon arrival. He was thorough & diligent in the conduct of his effort to diagnose the AC issue. And he was methodical & complete in preparing my bill. I’ve had Airtron for 9yrs & and called them Friday but they wouldn’t even come out until Monday. I called Radiant late morning Saturday & technician arrived mid-afternoon! I’m a happy Radiant customer now!! -
Review 162 (2017-10-30 - Rating: 5)
From the time I spoke to the main office, to the time Eric arrived, I felt that my problem could and would be solved in short order. I was made aware of the weekend pricing for a service call and anything that needed to be done. Since week days are hard to be at home I opted for the weekend time and rate. For me it was well worth it to get my AC back up and running.Eric arrived as scheduled. He was knowledgeable about our AC system and took care of our plugged outlet line. He spent time answering my questions and explaining the problem. He was very courteous and cleaned up the area when he finished. Highly recommend them for their customer service and professionalism. -
Review 163 (2024-02-12 - Rating: 5)
Although we were unfortunate to need a plumber we were delighted with the outcome because of Jason. He was engaging professional an very competent. It is very comforting to have someone like Jason you can count on -
Review 164 (2020-09-17 - Rating: 5)
First time home buyer and the AC finally gave us its first hiccup. It was a bit nerve racking but once I got in touch with Schmidt Mechanical my mind was at ease. They were very professional and fast acting. The technician was excellent and broke down what the issue was and made me feel comfortable doing business. I appreciate working with a straight forward company like this, definitely going to work with them in the future. -
Review 165 (2016-03-07 - Rating: 5)
Schmidt Mechanical Group came highly recommended to me by a neighbor, and it was an excellent recommendation. I received a call about an hour before arrival that the tech was on his way, and he arrived in an hour. Johnny G. was courteous, knowledgeable and very professional. He explained what he was going to do before he started, wore foot covers when he worked inside our home, and went over the results thoroughly when the work was completed. I was able to extend the coupon discount I received (half off) for an additional year of service.Great service! -
Review 166 (2022-07-28 - Rating: 5)
Troy was very knowledgeable and professional. I have 2 very old HVAC systems and he went thru each very carefully to find what maintenance could be done to extend the life of each unit until I begin a major remodel of the house and full system replacement within the next 18 months. While he did not perform any maintenance due to the coils being so old, he did give great advice of what to do and how to do it. He also did not try to up-sell me a new unit or new coils, but just let me know the possibilities of probable failure soon so I could perform possible maintenance and be prepared for when the units do fail. Troy is very kind and it was a pleasure having him in our home. -
Review 167 (2021-02-23 - Rating: 5)
The snow storm of the century killed my hvac. I filled out an online request on Sunday morning. Technician arrived by noon. He informed me of the problem with the unit and made recommendations. He contacted their system engineer and he came out Sunday evening, did a walk through to determine what was needed then presented me with 7 different options. Monday morning they sent a driver to Austin to pick up the new unit and had it installed by the time I got home from work!!! Amazing professional service! They obviously care about their customers and do a great job. Schmidt mechanical is an impressive group. Thanks to you all -
Review 168 (2021-09-10 - Rating: 5)
Troy responded immediately on a holiday weekend after receiving my call. He arrived at my house within 30 minutes and found the problem with my air conditioner in 10 minutes. He had everything needed to fix it with him and fixed it right away. He was very personable and professional. -
Review 169 (2018-06-28 - Rating: 5)
Very reasonable introductory Annual Plan with both an AC and Heating Unit Check-Up; also very good with maintaining contact and updating You with scheduled visits! Had my initial appointment changed due to high emergency call volume but they were able to accommodate a late visit request and Tech contacted with a detailed e-mail & text and even sent a pic of himself for security purposes!! First time using them but, all in all, so far so good--keep everyone updated should things change! 👍🏽 -
Review 170 (2022-07-20 - Rating: 5)
They fixed my air conditioner within 24 hours of calling them. Other companies would have left me waiting two weeks in 100 plus degrees. Problem was thoroughly diagnosed and the repair was done professionally. Troy is outstanding. Thank you so much!!!! -
Review 171 (2018-10-05 - Rating: 5)
Since I started using Schmidt all I have is outstanding service. My utility bill has gone down over a $100:00 per month. my last tech Richard did a wonderful job. Eric is very nice and explained everything that he has done. This company has been on time 100% of the time!Excellent companyRegardsR Schneider -
Review 172 (2014-04-30 - Rating: 5)
We (I & my wife) have hired this company to replace our old A/C system with a new Heating & Air Conditioning System, and we are very pleased and satisfied with all related jobs done by this company. Shawn Pickens, replacement specialist, was the total professional, very knowledgeable and educated on the product he represent. He was very personable, answered all our questions before and after installation. He took his time in making sure everything was perfect, called next couple days to check how is new unit is working, and if we have any new questions. He definitely is a great asset to this company. All support people were very friendly, respectful, neat, wore shoe covering everywhere they went. They were experienced, very well trained, and we were impressed with their punctuality and hard work. And they did an excellent job! Cleanup was great too. We would absolutely recommend this company to all our friends and to anyone. Great Job , good People, Reliable Company! Thanks Guys!!! -
Review 173 (2022-09-29 - Rating: 5)
Alex arrived at the appointed time. He was professional and very knowledgeable. He took his time and explained everything that was going wrong with our system. We appreciated him providing us with different cost efficient options, that worked best for us. We know who to call for any future A/C or heating issues. -
Review 174 (2023-07-25 - Rating: 5)
Troy, Ken, Humberto, and the gentlemen who helped them were all awesome. Had a broken AC unit midday, then by late afternoon the next day a whole new unit was installed. Great job all around! -
Review 175 (2023-05-13 - Rating: 5)
Our technician John was very professional and took the time to explain thoroughly everything he was doing. Our A/C is now working great. We also signed up for the yearly maintenance plan! -
Review 176 (2022-08-02 - Rating: 5)
Alex was very professional and completed a thorough review of my HVAC system. Although I would have preferred that the system be repaired it just needed too much work and Alex was terrific in providing me with all my options.Thank you Radiant for your overall superior service. -
Review 177 (2022-02-11 - Rating: 5)
Troy was a great representative of Radiant. He was informative and was able to clearly show me where the problems in my system were and the steps that were need to fix them. He was upfront where he would recommend I go for certain things I can do myself. I look forward to having them work on my home again. -
Review 178 (2024-01-05 - Rating: 5)
The tech was very honest , sincere and knew his chosen field. Gave many suggestions about our furnace and a/c. Would call him back if needed. Very professional. -
Review 179 (2024-10-11 - Rating: 5)
Very good service! Will recommend to anybody! Thank you! -
Review 180 (2017-08-19 - Rating: 5)
My wife and I returned from a five-day trip to find our air conditioner out in our main living areas. The cumulative effect of days without cooling and outside temperatures near 100 degrees was stifling. I contacted my home warranty company and they put us in touch with Schmidt Mechanical Group, an organization I had never heard of before. The following day, well ahead of the time our warranty folks had told us to expect a call, we heard from the dispatch folks at Schmidt. They scheduled us for the next afternoon, the earliest they could send a technician. Forty-five minutes before the appointment, we got a call from that technician, Eric, telling us he was on his way. He arrived on time, in a neat uniform, and ready to go to work immediately. He checked the inside thermostat and the outside cooling unit, determined the likely cause of failure, replaced the part, and then ran water from our hose over the overheated portion of the outside unit while giving my wife and me a brief recap of what he had done. Eric was on-time and on-course with restoring my familys comfort. After hearing air conditioning repair horror stories from others in the vicinity, I was delighted that Eric professionally completed the repair and made no attempt to upsell us on parts or a new unit. When the time comes when we do require a new unit, I will remember that. Bottom line, our experience with the Schmidt Mechanical Group was first rate from the time they made initial contact through the completion of the necessary repairs. Definitely a thumbs up. -
Review 181 (2023-03-16 - Rating: 5)
Thank you John for the professional and thorough work done today. It was an education, and I appreciate your depth of knowledge. All the best, Casey -
Review 182 (2016-05-15 - Rating: 5)
Best experience with an AC/Heating Company I have ever had. The scheduling department was so friendly and was able to squeeze an appointment in for me at the last minute. The technician arrived on time and I received a courtesy call before he arrived. I highly recommend Schmidt if you are looking for an honest and reliable company. -
Review 183 (2022-06-06 - Rating: 5)
My AC stopped cooling with 103F highs forecasted. Radiant got me a diagnostic appointment right away. Alex Rymers was very professional. He did a thorough check of our aged A/C system and did an excellent job explaining our options for repair and replacement. I would not hesitate to call them for any other issues we face as new homeowners. -
Review 184 (2020-01-15 - Rating: 5)
Thank you to Schmidt Mechanical Group for making the installation of our AC/ heater so easy and seamless. Your whole company from salesmen to the front office staff not to mention your technicians, have been so wonderful and friendly. They have been the epitome of professionalism throughout our whole experience. The whole staff has ben so reliable, and just a blessing to work with. Great job everyone. -
Review 185 (2020-05-19 - Rating: 5)
Good value for my money. Was fortunate to get an earlier time than my scheduled visit offer from them. Very knowledgeable technician and explained everything clearly. Performed my scheduled maintenance and offered suggestions for additional repairs which we went ahead and made. Additional repairs were priced at industry standard price which was more than fair and we got a discount due to having purchased the platinum package before hand for yearly maintenance. Definitely a good call and more than recommend.