Comfort-Air Engineering & Primo Plumbing

Located in San antonio, Texas

Address: 11411 Jones Maltsberger Rd, San Antonio, TX 78216, United States

Phone: +1 210-987-3185

Rating: 4.8

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Appointment required
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-18 - Rating: 5)
This was such an amazing experience. I just needed my cast iron sink replaced with new one. But when I used my washer this morning water was coming up in my tub. They were able to fix that first and then they had to install my sink. Steven Carmichael was professional, kept me informed of what was going on, competent, and did quality work. It was not easy had to cut the quartz countertop to get sink to fit. It is hard to find people who are professional, experts and do quality work. I am truly grateful and beyond happy! Highly recommend!!!

Review 2 (2024-11-22 - Rating: 5)
Comfort-air & Primo Plumbing is my go to company for all my AC & plumbing needs. Always timely and professional. I recently had a back flow valve installed in my home sprinkler system. Mitchell Brown was my technician for this project and he did an exceptional job! I was very happy with the work and the fix price for replacing this valve. Thanks to Mitchell and the entire team at Comfort-Air!

Review 3 (2024-12-04 - Rating: 5)
This is THE ONLY plumber you will EVER need!Weve trusted all our plumbing needs to Primo for almost 30 years.All the plumbers are real pros who come on time, have all the tools they need and complete any job with care. They treat me and my home with the utmost respect, working as quickly and neatly as possible. They take unexpected issues in stride should they arise. And always have the right fix for those issues. This makes a stressful plumbing problem easier to bear.Friendly and courteous its always a pleasure to see these heros coming to our rescue as theyve done MANY times over the years. Thanks Primo Plumbing and Comfort Air! Merry Christmas and God bless yall.

Review 4 (2024-12-23 - Rating: 5)
Im so thankful for Steve, his technicians, and Comfort Air as a whole! They came to my home, assessed my equipment, ensured they were all in good working condition, and Im taking advantage of their affordable care plan. I know Im in good hands. :) Cant beat that peace of mind.

Review 5 (2024-08-11 - Rating: 5)
Nate was amazing! He came out within an hour of my call for assistance on a Sunday morning. I replaced both units less than a year ago, and the company I used wasnt responding reliably and sent someone to fix the issue a week prior and assured me it was fixed, though it was not. There is a lot of repair work to do and the installation appears to have been flawed, but Nate and Comfort Air Engineering have been amazing! Helpful, responsive, professional, they have explained things at a level that I can understand, and I feel very relieved knowing that they will be helping me to get this issue resolved, while I work with my insurance company to address the property damage. I signed up for their Diamond Service Package and saved a lot of money with that.Very grateful. Recommend HIGHLY.

Review 6 (2024-12-08 - Rating: 5)
I had Comfort-Air install our new Daikin Fit system a couple of years ago. The system has been great and the only time they have needed to come out is for the semi-annual check ups. The technicians and people I speak to on the phone are always friendly and helpful. Definitely recommended!

Review 7 (2024-12-07 - Rating: 5)
Comfort Air provides excellent service and followup. Nathan has performed our service the last few times and is amazingly informed and efficient. Comfort Air is privately and locally owned. No new rate plans when a carrier gets bought out by a large corporation which happened to me with Airtron.

Review 8 (2024-11-25 - Rating: 5)
As we have come to expect, the service and work from Primo Plumbing was excellent. A complex problem involving a pipe re-route required careful preparation to avoid unnecessary damage and expense. Max and Gabriel worked carefully through a difficult architectural problem, minimized wall damage, and provided better water service after the repair than we had before. This company is our choice for plumbing and hvac.

Review 9 (2024-12-13 - Rating: 5)
Comfort Air - solid, reliable company. Highly recommend. We bought and moved into a new (to us) house in 2023, the year SA broke all those heat records. The house had 2 AC units. One died that year, of course. Had 3 companies come out to bid and they all came in well over $20k for a 4 ton unit and the salesmen were all exactly that - sales people. Engineer husband joins via phone to respond to the bs talking points and we learn that the salesmen don’t actually understand what they are selling or saying. A relative gives me a contact at Comfort Air, so I reach out. No BS, just straight facts about the system and a very reasonable price. As expected, they were booked out for a few weeks, but they sent a tech out to see if he could do anything to help keep our old system limping along. Once installed, the new system performed flawlessly. Fast forward to 2024 and the 2nd unit dies. I call Comfort Air and get a solid quote, no BS. I explained that we have an airflow problem with the upstairs, and heat collects at the top of the stairs. When they installed the new system, they ran ductwork to the hallway and now the upstairs airflow works and all the rooms are the same temperature. Their prices are more than fair, the techs they send out are professional, and they actually solve problems. It doesn’t get better than that.

Review 10 (2024-11-25 - Rating: 5)
I have used Primo Plumbing over the years multiple times. I have always found them to be fair and reliable. They don’t overcharge and are very efficient. Their staff is always friendly, knowledgeable and professional.

Review 11 (2025-01-04 - Rating: 5)
Very pleased with quick and excellent service. And price was reasonable. I’ll use them again when needed!

Review 12 (2024-11-18 - Rating: 5)
Nathan is a credit to your company. He is competent, courteous and gets the job done. I wouldn’t use anyone else.

Review 13 (2024-08-29 - Rating: 5)
Nate was so amazing explained step by step on all our concerns, very polite and respectful. How refreshing!! I would highly recommend this company to meet your needs. I Give Nate a A + Thanks for making our day!!

Review 14 (2024-11-14 - Rating: 5)
Sergio 568 was professional and cordial and quickly fixed the issue I had with my HVAC. Great person and great service!!

Review 15 (2024-11-20 - Rating: 5)
We have been customers of Comfort Air for 20 years. The technicians are knowledgeable and friendly.

Review 16 (2023-11-09 - Rating: 5)
We have been using Comfort for 12 years, both for service and a new installation. We have had some minor issues with the new installation but they are always quick to respond and take care of things. Nate is a great tech, he always fully explains what hes doing and what might need addressed. When I got my new unit they werent the cheapest but theses days finding someone you can trust is more important than the lowest price.Update.....two weeks later we went to my in-laws house and their system was down. They are near 90 years old and I was concerned about that. I called Comfort, who they had never used, explained the situation, and they went out of their way to get someone out in just a few hours. I dont remember the name of the woman who I talked to on the phone but she was so polite and helpful. To my delight when I opened the door it was Nate again! He found the problem and had them up and running soon after.This is why we have been Comfort Air customers for 12 years! Well done to all.

Review 17 (2024-06-07 - Rating: 5)
I want to thank Daniel Escarcego an AC Technician at Comfort Air and Primo Plumbing for the excellent job that he did in repairing my unit. He has an outstanding electronics skill set and is a true professional.

Review 18 (2024-06-01 - Rating: 5)
Found myself in need of an emergency AC repair at 4:30 on a Friday afternoon. Thanks to Confort Air, all was fine by 9pm! From customer service to Accounting to the technicians, these folks are the best!

Review 19 (2023-08-31 - Rating: 5)
Nate and Donte came to our house today to clean the fans in our AC units. They were extremely professional and very respectful. They did their work quickly and efficiently. Nate was very good at explaining everything that he was doing and showing me the before and after pictures. Both guys were very polite and worked hard to get the job done quickly. They are a great team, and a great reflection of Comfort Air. I would use them again.

Review 20 (2024-02-06 - Rating: 5)
Comfort-Air has been servicing my air conditioning/heating system for over a decade and has always done so with professionalism and expertise. The most recent work I had done on my system was performed by Steven, and the service was phenomenal! I know that when I call Comfort-Air I can trust that the job will be done right and with care.

Review 21 (2023-12-04 - Rating: 5)
Can’t speak highly enough about this company. They were prompt efficient and very reasonably priced. In fact they told us that we didn’t need to do some of the work that had been raised in a buyers inspection report. They would absolutely be my first call for any plumbing or AC work in the future.

Review 22 (2023-07-14 - Rating: 5)
Comfort Air is the best AC company! Not only did they come out within 2 days of my phone call they provided the best AC unit, and best customer service! Josh and the other technicians were very knowledgeable professional and very friendly! I highly recommend Comfort Air and their prices are hard to beat! Tom Freund was wonderful setting everything up! I was without AC for 2 weeks tried all the other AC companies and no one could help me, wish I would’ve called Comfort Air first, I will definitely use them forever!

Review 23 (2024-09-19 - Rating: 5)
Robert A. (He said he’s the little Robert) was efficient, professional, and very knowledgeable. We will be requesting him going forward if he is available.

Review 24 (2023-04-16 - Rating: 5)
Comfort Air was very responsive to an A/C repair issue for a house I was selling on behalf of a client. They quickly diagnosed the issue and recommended two options with differing price points. Once we approved the estimate, they were prompt in getting the part ordered and the work done within our narrow contract dates. I recommend Comfort Air without hesitation.

Review 25 (2024-02-22 - Rating: 5)
Ive been with Comfort Air for more than 10 years and I havent had a bad experience with them. Nathan (Nate) came for my latest checkup and I was very pleased with his professionalism and patience.

Review 26 (2025-01-04 - Rating: 5)
This company has done very good work in maintaining my HVAC equipment. They have also repaired problems with plumbing devices in my home. I recommend them very highly. One word of caution; they need a considerable lead time when making appointments for regular maintenance (2 or more months). This kind of lead time has not been required when something was broken or was out of service. Only for regularly necessary maintenance. Very good company.RW SymesSan Antonio, TX

Review 27 (2023-01-10 - Rating: 5)
This was our first time using Primo Plumbing but definitely won’t be our last. Making the appointment with dispatch was easy. They called to confirm the business day before. The tech, Mitchell, was on time, patient, thorough and knowledgeable. He found the leak (pool auto fill, again) and came up with a solid “bandaid” solution until we can get the pool company out for a repair. The final bill was a pleasant surprise and well worth it. All around, a very professional and efficient operation. I am a local Realtor and will start recommending Primo Plumbing to all of my clients. Thank you for a great experience!

Review 28 (2023-05-08 - Rating: 5)
Keith and Kareem were great! They showed up ready to tackle the issue we were having with some leaky drain pipes. Upon initial service call it was just the pipes but they identified the faucet, leaking as well. So they returned later to fix the faucet. While they were on site, one of our restrooms was having a flushing issue. I asked them if they could take a look at it and without hesitating, they agreed. I know they’re busy but they were able to fix that issue as well, on the spot. These guys are very professional, friendly and overall great! Will continue to use this company’s services as long as it’s Keith and Kareem coming out.

Review 29 (2024-01-02 - Rating: 5)
I had an immediate plumbing issue during the holidays when I had house guests and my water heater failed to produce hot water. I called Primo Plumbing and a technician arrived within 2 hours. The technician, Max Macias immediately diagnosed the problem and found a part locally. After replacing the part, the system still did not work and it was found to be a defective part. Unable to find a replacement, Max rerouted the water line to be serviced by another hot water heater that was operational. He reassured me that he would not leave my home without hot water. And he succeeded. My highest compliments go to Max and apprentice William for a job well done!!Pattye Byrom

Review 30 (2024-10-11 - Rating: 5)
Had a soggy spot in yard. Hired pool company as I thought it was pool. Nope, pool company said house pluming. Primo Pluming came and found leak, verified it was house (not pool) and fixed in minimum time/cost. Guess we know why they have been in business 39 years! Recommend!

Review 31 (2023-05-01 - Rating: 5)
Juan and Alex installed my new a/c. The guys did an amazing job to get the unit up and running as quickly as possible while keeping their working area clean. I am so pleased. They have positive and fun attitudes. It was a pleasure to have met these two. My sales person Daniel has been great as well, always there to answer my questions and assist as needed. Thank you.

Review 32 (2023-06-07 - Rating: 5)
Comfort Air & Primo Plumbing came highly recommended to me by a family member. Ive currently been a customer of another highly rated HVAC company but much to my dismay, their prices keep going up & their quality of service has not been up to par for what they charge. Comfort Air, on the other hand, is very reasonably-priced and the service was much better than I expected. My technician Nathan Delgado was above & beyond what I expected as well. He thoroughly inspected & cleaned my outdoor unit as well as the indoor unit. My previous HVAC company did not do all the things that seem to come standard wirh Comfort Air. He was extremely thorough, professional, knowledgeable & ready to answer any questions & offered both professional opinions & personal advice on certain issues. My only regret is that I did not find Comfort Air sooner.

Review 33 (2024-11-21 - Rating: 5)
Excellent service and Daikin is excellent equipment, very. Efficient

Review 34 (2022-12-09 - Rating: 5)
Primo plumbing is the only professional plumbing company I would trust our home to! They are dedicated, knowledgeable, and always professional! They did an outstanding job removing and replacing our hot water heater! And their prices are extremely reasonable! In addition, I will always request Keith Breen, Master Plumber, to be our go to guy! Hes the best!

Review 35 (2023-04-11 - Rating: 5)
Adam Schmidt gave me a prompt and reasonable quote for the replacement of my 2 water heaters. And the very next day, Max Macias showed up on time and completed the project within 4 hours. I am very impressed with their professionalism. They exceeded my expectations, and I will definitely use them again the futureWes

Review 36 (2021-12-19 - Rating: 5)
So it was Saturday, 4 hours before family was due for our early Christmas party, and I had a pretty serious plumbing issue. My usual plumber was out of town but his company recommended Primo, so I called, and got a quick response. The service technician (Mitchell) was professional, polite but best of all, very knowledgeable! He had the plumbing up and running and my Christmas party was only delayed for just under an hour. Big plus, the cost was reasonable.I highly recommend Primo!

Review 37 (2024-11-22 - Rating: 5)
Sebastian was pleasant, courteous and professional. He explained the maintenance process and was very thorough. In addition to changing filters that needed it, he recommended replacement dates for the filters that were still good. Exceptional job, as always from Comfort-Air.

Review 38 (2023-08-24 - Rating: 5)
A special shout out from Rojas Equipment to Comfort Air. Our unit stopped working, and our entire office was working thru the heat to make sure we hit our deadlines. Comfort Air went out of their way and sent someone that same day. Thanks for saving the day and making us a priority!

Review 39 (2024-01-08 - Rating: 5)
Always great service, tech are friendly and well trained. Did our annual winter check and found an issue from a previous installation of a Halo Air quality device. It had not been properly installed and had a vacuum hose loose. Nathan was vary thorough and professional. I will request him in the future, Waiting to here about a follow up to fix the problem. Systems working properly and no safety issues.

Review 40 (2020-10-23 - Rating: 5)
Our AC unit broke down and we were without AC for 3 days. Comfort Air not only identified the problem in less than 5 minutes (when a previous company quoted us $500+ to fix), but they also did a fantastic job replacing our unit with a brand new one! They found several problems with the prior repairs and fixed them without being asked to do so. They did a marvelous job, I highly recommend them for anyone in need of any assistance! Kudos!

Review 41 (2023-04-17 - Rating: 5)
Called in this morning for help on something that happened to my ac unit over the weekend (after hours). Wow, same day appointment and by a reputable professional! Thank you Nathan for taking the time to answer all of my questions and making me a certified HVAC specialist for the afternoon 😂! Will definitely recommend you and the team at Comfort air to my family, friends and clients.

Review 42 (2022-10-06 - Rating: 5)
I wish they gave me a coupon or something for my review like other service companies, but I feel compelled to write one anyway as this is the 3rd HVAC repair company I have tried in San Antonio and they were by far the best. I wont say the other companies names but I tried one of the biggest companies in SA the first time and a company run by one man the second time. The tech I called from the big company cussed in front of me, bad mouthed the home inspector, and charged me around $400 to replace a $20 part that ultimately needed to be replaced a few months later as they didnt diagnose the issue correctly. The guy that runs his own company wasnt friendly at all and when I asked him questions about what he was soldering/brazing he seemed offended and instead of answering my question told me that I was free to inspect his work after he was done (I was interested because I tried to do the repair myself and couldnt, so I wanted to see how the professionals did it). The techs from Comfort Air took the time to explain everything and they were friendly. They also got to my house very quickly. Oh, and the dispatcher was nice as well. After my first two experiences I was legitimately convinced that the HVAC repair industry was a total scam but you guys have restored my faith. Thank you!!!!

Review 43 (2018-07-22 - Rating: 5)
Best A/C and Plumbing company no doubt. My Dad did A/C service for 44 years, so I am pretty familiar with the profession. Dad is long retired, but Comfort Air is a good old fashioned, honest, and terrific company. My A/C went out on Saturday night at 6 pm. They had me back to the cool by 8 pm! Yes, on a Saturday! And Travis, the service tech was a very friendly, polite, and knowledgeable gentleman, just like everyone I have dealt with there. Thank you again Comfort Air.

Review 44 (2023-08-12 - Rating: 5)
My AC went out…and Comfort did an amazing job of installing a new unit! They worked hard, very courteous, quality work and professional…I would highly recommend them…got the work done fast and did a great job!

Review 45 (2023-02-23 - Rating: 5)
Very professional and prompt service. Nathan Delgado was the epitome of professionalism and clearly explained everything. His communication skills were top notch. Nathan’s level of professionalism gave me great confidence in the company. Prices were reasonable too!

Review 46 (2018-04-29 - Rating: 5)
These guys are awesome. The field techs are extremely professional, they dont try to up sell you either. I did have a issue at first with the tech needing to come back out and he said that he or someone else would be back out that next morning and no one showed up. I contacted the service manager and not only did he have people out there within a few hours he also came out apologized and made sure we were okay, stuck around with the crew until the job was done. Really?! Who does that anymore?? Comfort air does..These guys set the gold standard for customer service. There techs are also well trained, professional, personable, and efficient.

Review 47 (2022-12-15 - Rating: 5)
My entire family uses this company and I don’t know why I called other ac and plumbing companies. I felt the price was reasonable for the job being performed. Also they came out the same day I called to work on our ac. I will be using both primo and comfort air for a long long time.

Review 48 (2021-08-16 - Rating: 5)
Simply, the best. I am not a price shopper, I look for value over the long haul; after all these systems last 10 -15 years +. After shopping around, we stayed with Comfort-Air. Although we have been using them for years (decades?), it pays to be careful, especially with a complete system replacement. Comfort-Air did not disappoint. On time for both arrival and finish, no $urprise$ and unit is delivering what was promised and then some. What more could you ask for?

Review 49 (2021-08-28 - Rating: 5)
We used Comfort-Air last year when our air conditioner went out and they were able to get it back up and running without trying to sell us a new unit. We had them back out again this year for a different problem and was pleased to learn they could fix it for a reasonable price. I know that we will have to replace our main unit at some point. When we do, we will be calling Comfort-Air. They are responsive and professional with reasonable pricing.

Review 50 (2023-06-05 - Rating: 5)
I trust Comfort-Air with maintaining my home air-conditioning and heating system (heat pump) at peak performance. I have trusted Comfort-Air for many years (my unit is almost 17 years old). Comfort-Air has never disappointed me. I get a (1) Fall and (2) Spring check every year to ensure my system is ready for the colder and hotter weather seasons. I would highly recommend Comfort-Air to maintain and service your home HVAC system. Just had Comfort-Air Service Technician, Robert Alcorta, here to do my spring/summer 2023 cooling-system checkup. Robert was prompt, polite and professional. He answered all my questions and provided valuable information and insight into my air-conditioning system’s operation.I highly recommend Comfort-Air for your home cooling and heating

Review 51 (2023-02-21 - Rating: 5)
Mitch Brown and Gabriel did an outstanding job. Diligent, thorough, professional and caring. A hard combination to find in this day and time. Totally impressed with the communications from the office and all the work being done. Most of all I could continue to work and not worry or have to micro manage. Superior workmanship and fabulous company. Will certainly use them again.

Review 52 (2020-05-07 - Rating: 5)
We have used Comfort for years and are always pleased with their service. Twice now we have had to call them in to clean up an installation mess made by the company used by many builders in town. Their prices are always fair and reasonable and they fix the issue efficiently.

Review 53 (2023-12-14 - Rating: 5)
Steven Soto is though and skilled technician he doesn’t skip a step and communicates well with the client. Comfort Air always gets the job done right.

Review 54 (2018-06-12 - Rating: 5)
A job well done. I needed relief from the heat. A schedule for an AC replacement was quickly developed and was met exactly as planned. The installation team was friendly and courteous, obviously well trained and highly skilled. After they were gone the only evidence that they had been to my home was the cool comfort of the new system. Even with consideration given to the expense I can say it was a pleasant experience.

Review 55 (2024-11-14 - Rating: 5)
Comfort-Air Engineering has been servicing my HVAC system(s) for twenty plus years. As part of their annual service program they come out twice a year to perform a complete system check; in the spring for the air conditioner componet(s) and in fall for the heating system. Their service technicians are professional and provide a lot of insight in terms of how these systems are performing. Every few years their lead sales technician (Daniel Simpson) comes out to evaluate and review the on-going performance of these systems in terms of other potential needs. If you are looking for a professional provided of HVAC services with a long, consistent track record, I highly recommend Comfort-Air Engineering.

Review 56 (2017-07-12 - Rating: 5)
Friendly, Professional & Honest Service! We had to have our water heater replaced, and from my 1st contact with Tom, the RMP, through installation and even for my questions after, Primo Plumbing was spot on. They were able to come when I needed, and Keith & Simon were very thorough in their work. They even took time to explain everything to me that I asked about. They did the job in a reasonable amount of time, cleaned up the work area completely, and even offered to help me put some things back in place that was not necessary for them to do. I was charged the price that was quoted to me by Tom. I will definitely call them again for any needed plumbing work and highly recommend them.

Review 57 (2020-10-08 - Rating: 5)
Our water softener broke and flooded our water lines with salt. Keith and Zach got to our home quickly and cleared the lines while also explaining what was going on. We hired them to return and replace our water softener and they were quick and professional! This is a great company and these are some great guys! So glad that we found them, well be loyal customers!

Review 58 (2018-12-20 - Rating: 5)
I made the huge mistake of buying a new system from another company. In less than a month the new system stopped working. I called comfort air and a young and very efficient technician named Diego diagnosed the problem. The new unit was overloading and tripping the breaker. He was able to repair it immediately. Comfort Air is a little higher than most AC companies but they are worth it. The technicians are knowledgeable and efficient. I highly recommend them.

Review 59 (2023-12-26 - Rating: 5)
Nate has serviced the unit on two occasions and has always been polite and communicative regarding the service. The company is very proactive, helpful, and efficient.

Review 60 (2023-02-04 - Rating: 5)
Jeff Pierce arrived on schedule. He listened to my long-winded explanation patiently and then after asking where the unit was located, set to work. In short order, Jeff located the cause of the malfunction and made the necessary repairs.Upon completion of the work, Jeff explained his troubleshooting process and actions taken in a language I could understand.Before departing, Jeff explained the warranty status of the unit and any potential future charges that I may experience.

Review 61 (2020-08-19 - Rating: 5)
Ben did an excellent job of quickly diagnosing our plugged drain on AC and cleared it out. Even though it was 8:30 at night and on his third call he had a great attitude toward his work. Excellent representative of his company.

Review 62 (2023-06-05 - Rating: 5)
They dispatched Keith Breen, who was able to find and repair a non-persistent leak. I was very impressed with his knowledge and ability to find the leak, which was a loose air-conditioning drain pipe. Well be asking for Keith (and his associate) for future plumbing projects & repairs.

Review 63 (2023-07-30 - Rating: 5)
Maz Javazmi was very professional and courteous. We had allot of questions and he was able to answer all of them. Hopefully we will see him again in 6 months. Also thank you Anna for the sweet voice over the phone to make an appt and followup.

Review 64 (2021-05-07 - Rating: 5)
We have used Comfort Air & Primo Plumbing for 3 years and couldnt be happier. They always have knowledgeable technicians and perform work on our HVAC and Plumbing issues in a timely and affordable manner. I trust them completely.

Review 65 (2017-10-20 - Rating: 5)
Comfort-Air sent a very competent two-man team to handle our plumbing issue. They were professional and diligent. When they started to hit an issue late in the day, being short the parts needed to complete the job, the owner of the company showed up and personally ran out to get the parts needed. The job was done in 5 hours. A job other companies had pondered on for a month but made no progress.Top notch work by top notch people. Well worth the money.

Review 66 (2019-09-13 - Rating: 5)
One more great experience with this company. My issue was not easy to diagnose, but my tech spent the required time to figure it out. On top of his excellent technical skills, he was extremely courteous and friendly. Once he found the issue he made a sound recommendation and didnt push anything I didnt need.

Review 67 (2020-04-01 - Rating: 5)
Weve been customers for many years. The same technician, Robert, has twice provided service to us. We greatly most pleased with him. This young man is very professional, personable, caring, and thorough. He is always very pleasant and concerned with making sure we are aware of what he has done and that we are satisfied. Just a all round great young man. He represents your company very well.

Review 68 (2015-12-17 - Rating: 5)
I contacted Comfort Air Engineering, expecting a massive A/C repair bill. I was very pleased to hear all I needed was to have an A/C drain cleared and to clean some evaporator coils. This service technician was friendly and knew his stuff. I would only recommend this company if you want an honest diagnosis and thorough repair.A million thanks.

Review 69 (2020-07-10 - Rating: 5)
Wonderful in every way. Excellent service! The exact custom order toilet I asked for with zero defects. No installation problems and I am very picky. Low price! I plan to call Primo again for future work as needed.

Review 70 (2019-08-24 - Rating: 5)
Had the AC in my daughters house go out and Comfort showed up at 6:00pm on a Friday evening. Diego the technician stayed until it was perfect and he even did a little maintenance items on it while he was here. I know most young men would rather be somewhere else but he was kind and committed to getting the job done right. Thank you Comfort Air and Diego

Review 71 (2020-07-26 - Rating: 5)
Comfort Air Engineering did a great job installing my mini split AC system. Lots of communication...they were on time (a day early actually) and was a very clean installation. Very happy with the job!

Review 72 (2023-06-12 - Rating: 5)
Keith Breen and his crew came out to our property and installed our tankless water heater system! They did a good job and did the work as fast as possible!

Review 73 (2020-05-04 - Rating: 5)
I had a plumbing emergency on a Sunday night and Paul was amazing. He talked me through the service, and even took the time to clean up the bathroom like it never even happened. That is the first time a plumber has taken care of that, when I know it is going above and beyond. Thankful for all his hard work.

Review 74 (2022-03-08 - Rating: 5)
Saturday morning of the Memorial Day weekend we had a plumbing problem. The sewer line was clogged and water was backing up ... Nasty! I called Primo Plumbing and they had a plumber at my home in about 90 minutes. He put a long snake down the line and got rid of the clog. Sunday morning the same thing happened again. I called Primo Plumbing and a plumber was at the house within one hour. He used the snake again and this time cleared it well. We checked the sewer flow and it is draining well.The response on a weekend is one thing but to have that quick a response on a holiday weekend is superb.I commend them greatly.

Review 75 (2016-06-22 - Rating: 5)
We are in the process of adding on 1700 sf to our 6000 sf veterinary clinic and retained Comfort-Air Engineering to design our rather unique HVAC requirements as well as electric and plumbing. I met with the principal engineer and he was quite responsive to our unusual air conditioning needs and completed the adjustments needed in a timely manner. We have a very busy practice with a very compartmentalized building and many closed doors,very heavy hair and lint load, and large numbers of people in fairly small spaces with heavy heat load from time to time in certain areas. I feel like he addressed our unique needs in a very professional manner. I would recommend them highly.

Review 76 (2020-10-01 - Rating: 5)
These guys are awesome. Both technicians were safety masked, respectful of our home and throughly explained the tasks they were completing and when they would arrive and finish. They took extra time to go over our new HVAC unit and thermostat. Customer Service was unbelievable and we highly recommend.The Holdsworth

Review 77 (2021-06-03 - Rating: 5)
Primo sent out an apprentice named Marshall. I was impressed with his knowledge and ability to replace our broken pipe in the yard. He was willing to answer all my questions and he had it done in no time at all. Thank you Primo, you are my new plumbers forever :)

Review 78 (2024-01-21 - Rating: 5)
THESE GUYS HAVE SKILLS!!! Had a leak in my bathroom sink drain somewhere inside the wall which was in between some custom stucco work and very nice tile work in my shower. I was sure that I would either have to tear out a lot of the tile or ruin my stucco exterior wall, but these guys actually fixed the leak by sliding a compression sleeve into the wall without damaging ANY of the exterior stucco or my tile work ... I still cannot quite believe how they did this, but I am eternally grateful for their exceptional skill and care in fixing my leak - Mr. Carmichael performed more like a surgeon than a plumber - IF YOU HAVE ANY KIND OF PLUMBING ISSUES HIRE THESE GUYS, YOU WILL BE VERY HAPPY YOU DID!

Review 79 (2019-04-02 - Rating: 5)
Chris and Holly showed up and immediately found the hot water line that had the leak in it. They capped it off and restored hot water to part of the house. They were very quick and professional about the job and explained the entire process to me. Less than a week later they came back and finished running the reroute line in the attic. Would highly recommend!!!

Review 80 (2017-06-01 - Rating: 5)
HVAC work at Star Shuttle has been outstanding. Very good value, outstanding service & truly exceptional service when we encountered a weather related problem. I have been involved in various projects with Comfort-Air for more than 30 years. They have consistently performed very, very well.

Review 81 (2016-07-20 - Rating: 5)
Comfort Air replaced all my A/C units in September of 2014 and we had an issue in November of 2015 with a kinked drain line. It caused some damage to the unit. Even though the warranty was out because it was 1 year old Comfort Air stood behind the unit and fixed it at no charge to the Dealership. I would recommend this company to any Commercial or Residential customer in San Antonio.Bill BakerGM Volvo of San Antonio

Review 82 (2019-03-09 - Rating: 5)
Technician Diego did an excellent job, both with the care and craftsmanship of his work AND his courtesy in explaining everything he did. Weve been taking ALL of our HVAC work to Comfort Air for over 20 years now. Less than two yrs ago, that relationship also included the purchase/installation of a completely new Carrier Infinity system along with an upstairs HVAC system AND a ductless mini-split unit in a special room (3 units in total). Theres a reason why weve been so loyal: Comfort Air just takes care of its business they you want them to, with class and professionalism.

Review 83 (2019-10-16 - Rating: 5)
We have faithfully used ComfortAir for 30 years , and Primo Plumbing , too . They always treat us well . I like that they do what needs to be done ; but they never ever do extra , unneeded , things , that waste time and money . I truly believe that they strive to follow the golden rule . Thank you to Jesse and Daniel , especially , for helping us most recently . We love you guys !

Review 84 (2017-01-09 - Rating: 5)
GREAT company and people!!! These guys came out on a Saturday evening to replace our hot water Courteous, friendly and fast work....cleanest work space ive seen. You never know what you are going to get when you have an emergency and we were fortunate to have Primo come out and help us. They will be our go to plumbers from now on!

Review 85 (2018-06-27 - Rating: 5)
Settle in, this is going to be lengthy, but worth it. On a Saturday night our AC stopped blowing cold air and it hit 80 INSIDE the house by 330am. We changed the filters, collected our pupper and left for the day (about 1030a). We came back around 7p to an 86 degree, 1638sqft home. We are first time homeowners in our new home for just about a month. Our inspection went well, they only recommended a general service call for the unit. We hadnt gotten around to that yet and we won’t make that mistake again (Thanks to Comfort-Air... just hang on, Im getting there). We had called our Home Warranty people that Sunday morning but it soon became clear that we weren’t going to have a functioning AC unit until Wednesday. Needless to say we didn’t stay home that night. I had requested HVAC recommendations on Facebook and as they started flooding in, I started taking notes and took matters into my own hands. I called a few places, checked trip charges, fees, availability - the norm. I narrowed it down to Comfort Air and someone else. The someone else didn’t work out. When I had originally spoken to Sara at Comfort-Air, she was extremely helpful and EMPATHETIC (that was a nice change of pace). She explained all kind of things to me and ultimately, because of that, we chose Comfort-Air. When I called back and spoke to Amberlee, she was awesome as well!! She ran down what would happen, what to expect, how long it should take and what would happen if they needed a part. They both listened to what I was saying - ACTUALLY listened; I didn’t have to repeat info later. Both Ladies weren’t just helpful with our existing issue, we even signed up for their Maintenance Plan. It’s probably the best deal I have EVER heard of. For ONLY $195 A YEAR ( A YEAR!!!!!) they come out and do TWO service calls for general upkeep/maintenance (Spring maint/Fall maint). As we all know, proper maintenance of anything makes it last longer and work properly. If I can pay Amazon $120 a year for free shipping then this is a no brainer. This even includes two pounds of Freon per year (Per unit, I believe but you should ask Sara, Amberlee or Laurie). If you need a service call, this maintenance plan WAIVES their service fee!! ($90.00 as of 06/27/18) When the technician arrived to do the work, he was knowledgeable, respectful, worked with a sense of urgency but efficiently. He talked us through the whole thing in laymen’s terms. He wasnt in and out of the house 10 times checking one thing or another, making it HOTTER in the house. He did his evaluation of each component, determined the issue and resolved it. He even stuck around for another 15 minutes to MAKE SURE it was working properly. It was so nice to see a person take pride it what they are doing and represent their company so well, and under pretty hot working conditions (I did give him ice water while he was working and a snack for the road). Ultimately, call Comfort-Air. It was the best decision I could have made. HUGE HUGE HUGE thank you to our Serviceman Maziarj, and to the ladies in the office who put up with my panic. HAHA! Sara, Amberlee and Laurie.

Review 86 (2022-03-05 - Rating: 5)
Responded to our call same day. Able to come by 4 hours earlier that originally indicated. Technician was very knowledgeable, explained everything, showed me the problem, explained the pricing, and completed the work. I couldnt ask for anything more. Great job!

Review 87 (2020-07-27 - Rating: 5)
Technician was on time & informative! UV light was still good even though system stated “replace”. He suggested we keep the replacement bulb next to the unit for the next time it really needs to be changed! Happy with the service!

Review 88 (2016-09-12 - Rating: 5)
Roofers had punctured the coolant line right before Labor Day weekend. Called Comfort and they were able to squeeze me into their schedule so I would not have to go the holiday weekend with no cool air. Technician was very helpful and professional.

Review 89 (2016-09-12 - Rating: 5)
I have been very impressed with every aspect of Comfort Air.The installation went without a hitch and was done very cleanly taking care of our house.The service has been the best that I have ever had. They came when promised and got it right the first time.The entire Service Team is very polite and professional.I have them additionally servicing a unit they did not install.I cant see using anyone else .

Review 90 (2021-04-21 - Rating: 5)
We could not be happier with the service provided by Zach and Mitchel, with Primo Plumbing. They were professional, assessed the situation and fixed the plumbing problem that was creating a major leak in the backyard! We previously contacted another plumbing company (Elite Plumbing) and they said to contact a septic tank service. We contacted a septic tank service and they said contact a plumber! Happy to say Primo Plumbing solved the problem!

Review 91 (2020-06-24 - Rating: 5)
We have used Comfort Air - Primo Plumbing for years - very trustworthy company - have taken care of us and fixed our air conditioner when it went out in the middle of summer - didn’t try to sell us something we didn’t need. Had them install a tankless water heater in our attic - best decision- I highly recommend this company - I will continue to be a loyal customer

Review 92 (2021-05-28 - Rating: 5)
The tech that came out was much earlier than we were told but since it was to fix our AC, I was overjoyed. His name was William and he got it going again, explained what he was doing and answered our questions completely. He was great!

Review 93 (2020-10-21 - Rating: 5)
Used them twice within the last 30 days (initially replaced hot water heater). Techs were efficient, friendly, professional and extremely knowledgeable. They were on time and cleaned up the area afterwards...highly recommended!

Review 94 (2021-07-13 - Rating: 5)
Steve and Owen showed up on time at my mothers house to investigate a leak. They located it immediately and explained the entire process as they worked and fixed the problem. I’d especially like to thank both Steve and Owen for their smiles and humor! They’re a great team!

Review 95 (2020-01-06 - Rating: 5)
I live in an old condo which has numerous water shut-offs during the year. These shut-offs result in limestone residue in the pipes to break loose and clog the water pipes. Primo Plumbing specialist came and inspected my shower which barely had water pressure. The specialist examined the plumbing fixtures and determined that the whole shower assemble needed to be removed and cleaned out. This amounted to a lot of work from behind the shower wall. They removed the shower assemble and cleaned out the manifold and fixed my water flow issue. It is so pleasing to have water pressure again and to have a balanced hot/cold water flow. Thanks for taking the time to do the job correctly.

Review 96 (2018-11-13 - Rating: 5)
What I love about Comfort Air is that I always get a very thorough, pleasant, and trustworthy technician every time! All trough the years I have developed a good relationship with the techs from Comfort Air, currently with have Maz! He is great!

Review 97 (2020-07-31 - Rating: 5)
Our service provider since 1977 and our recent experience explains our customer loyalty. Daniel explained our central AC replacement options & provided a same day written proposal. His customer service is exemplary!

Review 98 (2020-09-23 - Rating: 5)
Have used Primo for HVAC Installation service and repair for over 40 years and have NEVER had any complaints for any reason. They are top notch in every way! I have used them in Three separate residences over those years!

Review 99 (2020-07-29 - Rating: 5)
Our circulating water pump quit working. The Primo Plumbing technician quickly diagnosed the problem, ordered the part, and installed the part. We now have rapid hot water again. We could not be happier with our experience with Primo Plumbing.

Review 100 (2022-02-28 - Rating: 5)
I cannot say enough about Comfort Air. Their technicians are knowledgeable and through with respect to the semi annual inspections.My only service call went exceptionally well.Jobs well done.

Review 101 (2016-04-27 - Rating: 5)
We on the maintenance plan and we get our units serviced two times a year. The technicians have always been extremely polite and very knowledgeable. I recommend Comfort Air to anybody that asks me to recommend a good company

Review 102 (2018-09-05 - Rating: 5)
Primo Plumbing was GREAT. I had company coming in and needed them to come to our home that day. Since i live in Boerne that is not always easy. Primo made it happen and fixed all my minor problems within an hour. I SO APPRECIATE all the work they did. They were courteous and kind. Thanks PRIMO

Review 103 (2021-08-07 - Rating: 5)
A wonderful experience. Expert service.came to fix/replace capacitor. Came within a few hours of my call. I will only use this company in the future. THE TECHNICIAN was professional and is an expert in hi field.

Review 104 (2019-03-12 - Rating: 5)
Chris and Doug arrived on time to install a new water heater. They were professional, courteous and efficient. They took the time to explain the new water heater and answered all my questions.

Review 105 (2019-10-09 - Rating: 4)
22 year old RUUD equipment with scroll compressor still runs strong. Technician was polite and courteous, diagnosed and replaced capacitor on the condensing unit out side added 1 pound of refrigerant. Unit is running great. Thanks

Review 106 (2020-01-10 - Rating: 5)
Great service - on time when scheduled - excellent technician resolved the issue, replaced some parts and was finished within 45 minutes. We have used them for ten years or more and will continue to use them. I highly recommend them

Review 107 (2017-07-18 - Rating: 5)
Keith and Josh did an excellent job for me. I have had reoccurring problem since I bought the house 15 years ago. They finally found the source of the problem and fixed it for good for a reasonable price. Thank you!!!

Review 108 (2016-01-05 - Rating: 5)
Have used Comfort Air since the late 60s for our personal residence. Have used them for our business for the past 4 years. They have always been prompt, professional and have consistently given great service. I highly recommend them.

Review 109 (2019-09-17 - Rating: 5)
Comfort Air and Primo Plumbing do excellent work! They are professionals who know what they’re doing. They won’t try to sell you a service you don’t need. They’re a company you can completely trust!

Review 110 (2018-10-27 - Rating: 5)
Chris Andrews and a helper (I hope she forgives me, I forgot her name) came to my house to install a pressure reducing valve (prv) and an expansion tank. They arrived and got right to work. They were courteous and kind and finished the job with expertise. The area they had to dig up was brutal and full of rocks, but they got it done. Thanks a million!

Review 111 (2023-04-06 - Rating: 5)
Professional with integrity. From the technicians to management, they provide me with the information needed to make the decisions necessary. Their service is superb. They are responsive and on time.

Review 112 (2019-05-08 - Rating: 5)
100% positive experience. I recommend Primo Plumbing to anyone that may need plumbing services now or in the future. I am a repeat customer for home and business repairs.

Review 113 (2021-04-02 - Rating: 5)
All of my dealings with Comfortair have been positive. Professional, responsive, polite and priced right. Highly recomended.

Review 114 (2016-09-18 - Rating: 5)
We have used Comfort-Air Engineering Inc for several years now. They have always been responsive, polite and efficient. Will continue to use them as long as we live in the area

Review 115 (2020-09-11 - Rating: 5)
Had them come out to reply back a connection for a vanity we had replaced in the powder room. Work was done and cleaned up in less than a half hour. Reasonable pricing.

Review 116 (2018-06-08 - Rating: 5)
This is the second time Ive had to call Comfort-Air. Both times they were so friendly and knowledgeable. There was no up-selling or hi-jinks. They will have my A/C business every time.

Review 117 (2024-12-14 - Rating: 5)
20 years of taking care of our home ; standard of excellence when troubleshooting

Review 118 (2022-01-13 - Rating: 5)
We are on the maintenance plan and get our units serviced twice each year. The technicians are polite and knowledgeable. We seem to get a quick response when service is needed and cant ask for more than that.Mike Berg

Review 119 (2017-03-20 - Rating: 5)
The professionalism of the Jeffrey and his crew was the best! Everyone knew their job and worked well as a team. Jeffrey desire to get the job done right went well beyond what I expected. He take pride in his work.

Review 120 (2018-12-12 - Rating: 5)
Wonderful service, honest, trustworthy and reliable! Patrick and his team have done two jobs for me- full AC new installs. Wouldn’t use anyone else.

Review 121 (2018-07-06 - Rating: 5)
I have been a customer of Comfort Air since 1993. They are the best in the industry. They give excellent service, prompt and friendly. I recommend them to my friends.

Review 122 (2017-02-21 - Rating: 5)
These guys are awesome. Very professional and courteous. They went above and beyond what was asked of them. I have several rent houses and they do all of my plumbing work.

Review 123 (2020-05-19 - Rating: 5)
Maz was an excellent and very thorough technician! We are very satisfied with his work and are grateful for his diligence in helping repair our AC unit!

Review 124 (2021-01-12 - Rating: 5)
Diagnosed, located and fixed a line leak with little to no disruption to us. Did a nice job and completed it as promised: on time and on budget. Well done.

Review 125 (2020-05-06 - Rating: 5)
Daniel came on time and really spent time tuning up my system and advising us on what we needed to do in the future. Excellent service and confident in the quality.

Review 126 (2018-08-27 - Rating: 5)
This is a great company! They are fair and trustworthy! They try to fix your system first... they dont just try to sell you a new unit.

Review 127 (2020-04-29 - Rating: 5)
I appreciate that I was able to explain everything and come to some conclusions with the insight given. I know I would use u guys again as the honesty and explanations were very helpful. I may need you guys soon so the experience was very helpful in making a choice in the future. Excellent and helpful knowledge makes a difference in choice.

Review 128 (2020-08-13 - Rating: 5)
Service tech communicated well and gave an honest assessment of AC problem. Courteous and respectful in our home. Highly recommend!

Review 129 (2019-10-23 - Rating: 5)
They were extremely punctual, have excellent customer service, and did quality work. Highly recommend them for your plumbing needs!

Review 130 (2018-11-08 - Rating: 5)
I was very pleased with the gentleman that came out this week. I believe his name was Ian (sp) - he was very thorough and spent a good amount of time making sure everything was in working order.

Review 131 (2020-11-11 - Rating: 5)
We have a service contract with Comfort Air, for our air/heating units. We have been very pleased with their services for the past 11 years!!

Review 132 (2020-10-17 - Rating: 5)
Replaced duct work for heating/AC. Did very complete job and balanced air flow so home temperature is constant throughout.

Review 133 (2023-09-18 - Rating: 5)
Fantastic Vendor! Honestly the most professional vendor we deal with! Great crew

Review 134 (2019-03-16 - Rating: 5)
Been calling on them for over 5 years! Always take their time which in turn becomes quality and trust with me! Thank you for your exceptional service!

Review 135 (2018-08-14 - Rating: 5)
Comfort Air responded quickly on a Sunday morning and got us up and running quickly. Thanks for their professional and courteous service!

Review 136 (2019-04-15 - Rating: 5)
Great company. Showed up on time. Fixed what needed to be fixed in a very professional manner. Would recommend and use again for sure!

Review 137 (2021-07-05 - Rating: 5)
We have used Comfort Air and Primo Plumbing for many years. Always great service.

Review 138 (2020-04-24 - Rating: 5)
It took awhile with many appraisals. Comfort Air was the only company to find the issue and resolve it. Would easily recommend them.

Review 139 (2017-01-12 - Rating: 5)
Ive been using Comfort Air for probably 15 years. They are always professional, & persistent in trouble-shooting/fixing problems.

Review 140 (2020-06-07 - Rating: 5)
My garbage disposal was acting up and nothing would drain. Primo to the rescue within 1 hour. Thank you so much. Sheila

Review 141 (2020-05-04 - Rating: 5)
Everyone we spoke to was very friendly and they would explaine exactly what we needed. I never felt like they were trying to sell us something we didnt need, which is what I was worried would happen.

Review 142 (2016-11-28 - Rating: 5)
Visits from technicians are always professional and thorough. I have been a customer for some twenty plus years and can highly recommend the company.

Review 143 (2022-01-25 - Rating: 5)
We have trusted Comfort-Air for many years and they continue to give honest, reliable service.

Review 144 (2018-03-10 - Rating: 5)
He did a great job, checked everything. Answered any questions we had. Thanks for keeping my A/C and Heater running great.

Review 145 (2021-12-29 - Rating: 5)
I have used this company on multiple residences for over 40 years and I wouldn’t use anyone else for installation, repair and maintenance of all things HVAC related!!

Review 146 (2020-07-27 - Rating: 5)
Ive used Comfort Air for years and have been very pleased with their service! Great family owed business!!

Review 147 (2021-01-13 - Rating: 5)
Representative was polite, knowledgeable and thorough. I bless them for their willing assistance. Everything is perfect.

Review 148 (2016-08-16 - Rating: 5)
I was very pleased with the quick response I received from Comfort Air. Completely satisfied with the service I received. Very professional, courteous and knowledgeable.

Review 149 (2024-12-04 - Rating: 5)
Always EXCELLENT SERVICE!

Review 150 (2020-11-12 - Rating: 5)
We used Comfort-Air. affiliated with Primo Plumbing. Air-conditioning and heating. Not plumbing.

Review 151 (2020-04-15 - Rating: 5)
Excellent service and quality work at a more than fair price. Absolutely would recommend them and use them again. Ed

Review 152 (2020-01-15 - Rating: 5)
My first experience with this company. Great service and professionalism. I would recommend them for sure. Thanks again Keith

Review 153 (2022-01-03 - Rating: 5)
Best ac & heating Co around. Never had a bad result from their people or products in 10 years with them.

Review 154 (2021-05-04 - Rating: 5)
Was sent to this location by accident, but the woman that assisted me when called was amazing and kind. (Found the place by the way it was the strip behind you guys.)

Review 155 (2019-03-18 - Rating: 4)
Had an emergency call out on the weekend, that stemmed from work they had performed that week. However; they were prompt and apologized for the error.

Review 156 (2022-07-01 - Rating: 5)
Guys I’m happy with this incredible service, The people that working there are exceptional and very professional. I recommend it.

Review 157 (2020-11-27 - Rating: 5)
Been in business since late 60s early 70s, still family owned by the same family! Worth the price.

Review 158 (2020-08-21 - Rating: 5)
I’ve been a satisfied customer for over 20 years. They are professional and always do good work.

Review 159 (2023-05-26 - Rating: 5)
Have you ever left a 5 star review for a company you ultimately didnt go with? I took bids on replacing a condenser from every Carrier operator in town. While I ultimately went with a company I had been with for years due to scheduling, Comfort-Air was the only other one that gave an honest price, professional service, and responsive feedback. You cant go wrong with them and I plan on giving their plumbing a go because of this great experience.

Review 160 (2023-11-08 - Rating: 5)
Nate came to our home to blow out our AC drain lines. He was professional and courteous as he walked/talked me through the process. Ill be sure to ask for him on our next call.

Review 161 (2019-02-09 - Rating: 5)
Comfort Air arrived quickly and got my heater working in a very short time.

Review 162 (2023-04-27 - Rating: 5)
The company looks very good, it looks like a family and very well, God bless you

Review 163 (2019-05-22 - Rating: 5)
This young man was very friendly and did his job professionally. Keep up the good work.

Review 164 (2020-07-30 - Rating: 5)
The technician was very thorough and answered all of my questions. I am very pleased with the service.

Review 165 (2020-05-13 - Rating: 5)
Loved the service, kind and very respectful havent had issues in the past 2 years

Review 166 (2019-11-11 - Rating: 5)
Daniel is always very professional, courteous and does a thorough job.

Review 167 (2018-07-21 - Rating: 5)
The two gentleman that came out were very professional and personable. Really appreciate them.

Review 168 (2015-03-30 - Rating: 4)
Have always had good service...very friendly technicians. They are prompt when you need service.

Review 169 (2020-07-04 - Rating: 5)
Good service. Took care of issues that I had in a timely manner.

Review 170 (2020-02-23 - Rating: 5)
Individuals were professional and respectful. They answered any questions that I had.

Review 171 (2019-12-03 - Rating: 5)
I am a long time customer of Comfort Aire. They are the BEST!

Review 172 (2017-07-06 - Rating: 5)
Had fall service/inspection today with Bill THE MARINE (Thank you for your service to our country) who was very knowledgeable of my Infinity System, friendly and professional. It was a pleasure to meet him & I will request him for future checks. Comfort Air installed & has serviced my system for 12 years now. I know I can trust them & they have always given great service. Thanks to all & a special thanks to Eric Randall who always makes sure everything is top notch and done right.What we all dread happened last night... My AC quit putting out cool air 😥! Inside the unit was blowing warm air. I checked the settings on the digital thermostat & temp was rising 🤔. The fan was not moving on the unit outside 😮. I shut the unit off & spent a hot July night waiting to call COMFORT-AIR ENGINEERING @ 8 AM. They installed my unit & have done my fall & spring checks & have made repairs when needed. I am on the GOLD PLAN, as my 2004 installed unit is likely to have issues at this stage of the game. I get discounted service calls & discount on repairs 😏! My 8 AM on the dot call was answered courteously & I explained my problem. I was told I would get a call back in a few minutes & that is exactly what happened & I was told a Tech would be headed my way 😀. BEN R. came & was very professional & offered his condolences 😓. He went right to work, diagnosed & fixed my problem (capacitor) & made sure everything else was okay. A second capacitor looked on its way to failing sooner rather than later & he replaced that, with my OK 👍. Everything was done in about 45 min & cool was coming out of my vents inside 😎!! PEOPLE WHO KNOW WHAT THEY ARE DOING and THE BEST SERVICE WHEN YOU NEED IT! THANK YOU COMFORT-AIR ENGINEERING INC!! Youve got a customer for life!!

Review 173 (2017-09-07 - Rating: 5)
Very courteous and thorough! I definitely recommend Comfort-Air.

Review 174 (2022-01-13 - Rating: 5)
The plumbers they sent over were awesome. Friendly, professional, VERY competent. They fixed multiple problems I was having, with kitchen sink, fridge water, bathroom sink, washer dryer...in speed time. Ill definitely be calling this company next time I have any issues.

Review 175 (2019-09-13 - Rating: 5)
Great technician who made sure everything was operating before he left.

Review 176 (2020-01-15 - Rating: 5)
Great quality 24 hour service at a fair price.

Review 177 (2018-03-26 - Rating: 5)
Great customer service, appointments are easy to schedule, and theyre always honest about how many people are ahead of us in the queue of appointments for the day, so we have a good idea of when to expect them. Daniel is our preferred technician and he does a great job communicating with us. I never feel like he rushes out of our appointment, he makes sure everything is done right! We love having the seasonal checkups on our units as it ensures that we wont have to worry all that much about issues in the summer or winter. Thanks Comfort Air!

Review 178 (2022-03-01 - Rating: 5)
The young man who came and serviced our heater was excellent. He was very thorough and communicated with us at every step. Will definitely be my go to guys.

Review 179 (2022-03-30 - Rating: 5)
The workers that provided this service were neat and careful about things we had requested because we have pets. They were early to work, they were busy the whole time and they knew what they were doing. Excellent job!

Review 180 (2019-04-24 - Rating: 5)
Travis did an excellent job with my HVAC.

Review 181 (2016-08-12 - Rating: 5)
Comfort services our business office and my resident units. Over the past couple months they have serviced both locations for me.Office: Response time is on point. Educated me on what was needed to be repaired and the price was very fair.Home: Quick turn around on my service call. Was out to my house the next day. Checked everything and then some on the system. A+++ Review on customer service and knowledge of my a/c issues. Made great recommendations for maintenance I can do on my own.

Review 182 (2019-12-09 - Rating: 5)
Did great work, fixed a major sprinkler system leak quickly. They also replaced a water filtration system in my home and installed an ice maker and I could not be happier with the results. Their staff was very friendly and professional. Tommy Moore was great to work with! Would definitely recommend them!

Review 183 (2018-05-17 - Rating: 5)
Wow! I can’t say enough good about this company! We’ve had a lot of AC repair people in and out of here, some that we thought were good. These guys blew everyone else away with their professionalism! We needed our whole unit replaced and the guys worked like dogs for 3 days straight, always keeping us informed, always being respectful, and supervisors coming each day to check on things. We will never call anyone else!!

Review 184 (2020-12-27 - Rating: 5)
Daniel introduced himself, wore a mask, and kept social distance. He explained the purpose of the heating system and its maintenance. Was efficient and courteous. Good job!

Review 185 (2019-06-16 - Rating: 5)
Fast and efficient. We have had them out quite a few times and they are always thorough and extremely helpful. Anytime we have to call the customer service over the phone is excellent!!

Review 186 (2020-09-23 - Rating: 5)
Daniel and his team re-worked my a/c in the guest bedroom so it is now on its own zone. The master and guest rooms were on the same zone causing temperature conflicts. After Comfort air came out and re-worked the ducts, we now are on separate zones and it works wonderfully!

Review 187 (2019-05-08 - Rating: 5)
After hours customer service rep was very courteous and quick. Technician was very competent and helpful. Also very considerate and courteous. Got right to the problem, very efficient.