Accurate Leak and Line - San Antonio

Located in San antonio, Texas

Address: 1100 Northwest Loop 410 Suite 700, San Antonio, TX 78213, United States

Phone: +1 210-405-3670

Rating: 4.9

Services

Online estimates
On-site services
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Comments

Review 1 (2024-11-22 - Rating: 5)
There aren’t enough positive expressions of words in my vocabulary to express what a fantastic job Accurate Leak and Line did while replacing our sewage line! From the time of first contact with Josh to completion, the entire process was seamless and completely stress-free. (Josh obtained the permit and arranged for the inspection which, when done, passed without a hitch). We live in a 100+ year old home and the cast iron pipes underneath the house and clay sewage line were the original (what was left of them). Josh’s team (Fernando, Mike, Hadden, Eric and others on the job) worked together like a finely oiled machine and all were very pleasant and respectful. Josh checked in daily and kept us apprised of the timing of each next step (A++ for communication throughout). Fernando went above and beyond when replacing the flange for the toilet as it needed to be re-positioned (not done correctly when originally installed) replacing a portion of the wood that was compromised from moisture, then carefully glued back the vinyl tile in that area. The excavation crew led by Gustavo worked steadily and efficiently, and despite needing to dig under concrete-like rocks and slate, they were meticulous in assuring that the dug-up dirt was well arranged on our lawn and covered with a plastic tarp during the time it took to finish the trench and lay the new pipe. At the time of job completion (from beginning to end it only took about 5 days), the excavation crew returned to remove the dirt and re-apply the gravel that was on our parking landing pad. Overall, we experienced excellent customer service, very little household disruption, no associated damage, total peace of mind throughout the whole process, and OUTSTANDING skill and expertise in getting the job done. For the amount of work effort required, we felt that the cost was very reasonable, especially for the high-quality result. Highly recommend without reservation!

Review 2 (2024-12-16 - Rating: 5)
They did an amazing job, and Josh Veach was outstanding! He was professional, thorough, and explained everything clearly. Josh pinpointed the issue quickly and provided a solution that saved us time and money. Highly recommend their services!

Review 3 (2024-11-20 - Rating: 5)
I have to say it takes a lot to shock me but Josh did just that by not charging me! We had a major main line replacement earlier this year and he was able to quickly determine it was more than likely with the new line as there were a bunch of ants at the PRV by the main shut off at the curb. I need to call my plumber who installed the line to repair. If it turns out it’s not that then we have a bigger problem and I will need expensive testing and repairs done. Fingers crossed it’s something simple with the new PEX line at a T only spots it can be.

Review 4 (2024-08-13 - Rating: 5)
For a major leak problem under the slab of my Moms house this company was the best service you could ask for. Nice people who know what they are doing! Also their estimate was by far the most affordable. They were completely professional in every aspect of the job with great attention to detail, and I have to say very kind also to my Mom who was a bit stressed by the whole problem. We had four other estimates from other companies and are glad we chose this one. Thank you!

Review 5 (2024-09-20 - Rating: 5)
Fantastic company, on time and communicated well. Josh was awesome, very knowledgeable and they took care of my crack drainpipe. I would recommend them to anyone looking for quality work done.

Review 6 (2024-06-19 - Rating: 5)
This company is great to work with. I will be recommending them to anyone that has plumbing issues. I was referred to them and I cannot say anything but great things about them. They came out in a timely manner & located the broken pipes. They then came out and tunneled under my home 35 and repaired the lines in a very timely manner. The crew were very polite and courteous. Josh was my point of contact and he was great to work with and good with communicating what was going on each day. Fabulous company to work with.

Review 7 (2024-11-20 - Rating: 5)
Company came immediately and Josh provided excellent service. Josh was very polite and explained everything as he provided the assessment. Would definitely use them again.

Review 8 (2024-11-19 - Rating: 5)
I was told by another company that I had a slab leak. I looked at the reviews for this company and called them. Josh was great finding all of my leaks that the other company missed. Great job!

Review 9 (2024-04-10 - Rating: 5)
Josh and his team are top notch. The communication, attention to detail, and efforts to leave the job site super clean set them apart from other contractors Ive worked with in Mason County. I would recommend them to anyone interest in getting the job done right the first time.

Review 10 (2024-11-01 - Rating: 5)
The guys came out and were highly professional. We didnt find a major leak but the team discovered the toilets maybe be issues.

Review 11 (2024-12-27 - Rating: 5)
The Plumbing Experts that visited my home were professional, extremely knowledgeable, timely, and great communicators. They arrived 10 min early, explained the leak detection process in great detail, and explained each test they performed during the leak detection process. They also taught me how to read the new electronic meter that was recently installed by the Water Company for the city meter. I could not be happier with this company and there group of detection specialist.

Review 12 (2025-01-03 - Rating: 5)
We recently ran into a situation with a water leak at our preschool. After I determined that the leak was outside of the building and not a toilet/faucet/etc, we called Accurate Leak and Line out. Their employees were some of the most professional, patient, and courteous that Ive worked with in quite a while. In our case, the leak ended up being difficult to pinpoint because of the depth of our water line, the material that it was laid in, and the thickness of our parking lot concrete. Eventually, the owner (who came out multiple times himself to diagnose) and I made the collective decision to replace our water line. This wasnt an easy decision to make, but it was the right one considering all of the circumstances. Replacement was a 4 day job because of the length of the line, and the Accurate Leak and Line team along with the excavation and trenching team that they brought in did a great job to ensure that the work area was safe and that there was minimal interruption to our customers. The work was timely and done correctly. I would absolutely recommend their services and will use them again if I run into a similar situation in a residential or commercial scenario.

Review 13 (2022-12-14 - Rating: 5)
I honestly dont write many Google reviews, but I cant say enough about the job that Patrick and the Accurate Leak and Line crew did for me and my family. Long story short, we had a 30 foot belly in our main line just under the house. This meant lots of digging. Not only was their estimate much cheaper than the other two I got, the work Patrick did on the back end to get things right with the new pipe and prevent having to do further digging toward the street was beyond clutch. Equal parts expertise and phenomenal customer service. If you have a similar job, make sure you get Patrick, and youll be in the best possible hands. Jacklyn back at the office was also super helpful. Their services cant come any more highly recommended.

Review 14 (2024-01-31 - Rating: 5)
Josh and team were open and honest with us from the start. We needed to have the sewer line repaired as it had separated and been invaded by a root mass as well as several other issues. They throughly mapped the sewer line and identified the issues while ensuring I was involved in the process. They quoted the expected scenario and identified a possible worst case scenario. I knew exactly what was going to be done and how. When the work was done, it was the expected scenario, not the worst case! The crew minimized the impact on our property. For example, not a single plant was disturbed in a vegetable garden less than three feet from the dig.I had two other quotes and none of them had the honesty and thoroughness that Josh and team provided. I would recommend their services.

Review 15 (2023-08-14 - Rating: 5)
I cant say enough good things about Accurate Leak and Line. First of all, they are a family owned business. Its a dirty job, but somebodys gotta do it. These guys specialize in old pipes. The house we closed on in San Antonio was built in 1976. The iron pipes were under a HUGE slab. It was worse case scenario, really. And a scary project, but it had to be done. We didnt feel it was wise to go with a company that did not specialize in old piping. Josh and his crew were fantastic. He had a crew that came to dig the tunnels. They laid tarps and hauled the dirt themselves. They were very tidy in the process. The iron pipes that were removed were corroded and perforated throughout. We were very happy that we were having them replaced. Josh had an engineer come to make sure they would not be compromising slab foundation of our house. When the work was done, city inspector came to inspect. Work passed inspection the first time and holes were filled. Just so anyone who reads this review is aware, Accurate Leak and Line did NOT repair the brick overlay at back pool deck. They informed us that we would responsible for repairing and fixing brick. This makes sense to me. These guys specialize in plumping, not deck repair. Josh and and his crew were very professional, responsive and it was a pleasure to work with them. If you have rotting iron pipes in the San Antonio area, call Josh! If you are in Austin or Dallas area, call one of his brothers! ;)

Review 16 (2019-10-28 - Rating: 5)
We were shocked when we had to replace 60-year-old cast-iron plumbing and got a bid for $56,000. Of course we got more bids. Accurate Leak & Line was not the cheapest, but very competitive @ $26,000. We went with them because Chad clearly knew his business. We have had bad experiences with contractors in the past that were going to save us money, and regretted our decisions. We were so glad we went with Accurate Leak & Line. They worked very quickly and efficiently. Considering the massive job they undertook, they kept things very neat and very safe. Excavated dirt piles were covered with tarps, pits safely covered, and the work-area clearly marked with hazard tape. Damage to landscaping was minimal. They had dug a 90-foot tunnel, removed & replaced pipes, refilled the tunnel, and had all plumbing working more efficiently than ever before in a weeks time. Highly recommended!

Review 17 (2018-08-13 - Rating: 5)
We had Accurate Leak and Line replace all of the drain lines under our slab. It was necessary because the old cast iron pipes had corroded to the point that the bottoms of the pipes were gone in some places. I solicited three bids. Accurate was the best and I felt they were honest based on initial meeting. The team was professional and courteous throughout the experience and took care to insure our lives were impacted as minimally as possible. Very happy with their work.

Review 18 (2025-01-04 - Rating: 5)
We are happy we chose Accurate Leak and Line to replace our cast iron sewer line. Excellent customer during and after the installation! Solid group of knowledgable plumbers.

Review 19 (2018-08-20 - Rating: 5)
Josh and his crews are great. I had 2 pipes, on 2 separate occasions leak in my slab. First Josh will come check it out then tell you the options, repair costs, and when they can come out to do the work. Both times they were able to do the repairs earlier than stated. They are a very honest crew the first repair was far easier than they thought so they lowered their cost. The second time I got my entire house replumbed. They were done in 2 days!!! I wouldnt hesitate at all to recommend them to family and friends!

Review 20 (2018-05-25 - Rating: 5)
I remodel houses and have hired Accurate many times for hydrostatic tests, camera tests, and plumbing line replacements. Josh is very helpful and honest, and they get the job done asap. They are the only plumbing line replacement company I call, because when I use them I know itll be done the right way and I wont have any issues later on.

Review 21 (2022-03-01 - Rating: 5)
I need my foundation check to see if there were any leaks as it also had to be stabilize once a house has been lifted there might be broken pipes due to the earth shifting.I searched for a leak detection company and prices as well and in life when you put money out you do get what you pay for. I found accurate leak detection out of Austin Texas. I spoke with Jackie and informed me of the pricing Jackies professionalism is above reproach excellent tone of voice no hestiontation she knows her job jovial I might add the technician I font remember his name he is expert at what he does pleasant professionalism is awesome he did not dirty my for he had worn shoe covering and he did not run thru any of the procedures he check everything very through and courteous this process does take tome to complete I believe this is after your foundation has been repaired I was given two opt and good news was no leaks upstairs I was a major break pictures were sent to me via email the process takes a week to ten days no more than 2wks depending on damage the technician did a awsome job in finding the leak he is a confident technician I felt just as confident allowing him to deal with task at hand. The breakout crew was exspeedant the clean up upon completion when the plumbers arrived at my house the did a fantastic job an once again pictures were sent to me upon the last step the backfill crew did a awesome job filling the hole and the masonry is awesome he took great care in replacing the cement so good isnt to hire here for future work I need. From start to finish I am above being pleased so please if any other damage occurred I will call Accurate Line and Leak will do my repairs They stand behind the name they have the integrity ,character and professionalism to not only do tasks at hand but there wont be any callbacks for flaws of any kind. I will for sure recommend Accurate Line and Leak. THE ENTIRE TEAM IS WHO THEY ARE ACCURATE! JACKIE THANK YOU FOR KEEPING ME INFORMED THROUGHOUT THE ENTIRE PROCESS THANK YOU ACCURATE LINE AND LEAK

Review 22 (2018-05-30 - Rating: 5)
Clayton and his team are awesome. We had busted cast iron pipes and they tunneled under the house to replace them. They did it in a timely matter and explained everything thoroughly. I highly recommend them.

Review 23 (2020-01-27 - Rating: 5)
Accurate Leak and Line employees were all very courteous. They responded quickly to my emails and calls, and explained the repairs needed thoroughly to help me decide the best course of action.

Review 24 (2019-09-17 - Rating: 5)
Clayton and team were very responsive did an excellent job. I appreciated that they were good at communicating about most aspects of the job timeline. I would definitely use them again.

Review 25 (2018-06-01 - Rating: 5)
Josh, Clayton and the rest of the Accurate Leak & Line constantly come through with fast responses and attention to detail. They have helped me personally and I refer them to many of my clients. They are my go-to guys!

Review 26 (2018-08-14 - Rating: 5)
Great Experience! Stuck to their quote and got the job done well and on time. One of the few good experiences I have had in Austin with the construction industry.

Review 27 (2018-05-28 - Rating: 5)
Clayton and his team did a great job. Fast and professional. They will be our go-to for any further plumbing issues/needs.

Review 28 (2018-05-29 - Rating: 5)
Performed a superb job of replacing my sewer line at a lower cost and easier method than what other contractors had proposed. Highly recommended!

Review 29 (2020-01-30 - Rating: 5)
Very professional and courteous. They went above and beyond to repair the cracked pipes under our house. I will definitely call them again!

Review 30 (2024-03-29 - Rating: 5)
I called accurate leak and line to get an estimate on repairing my sewer system which was split in the middle of my home. Josh came, verified the issue and explained my options in detail. He performed an isolation test and determined the break only affected part of the system and recommended approaching the issue in a way that made sense.I received a fair quote and the work was completed in a timely manner. I would recommend accurate leak and line for your plumbing needs.

Review 31 (2021-05-29 - Rating: 5)
Great job, on time and professional. Technician was knowledgeable and conveyed the information I needed to know in terms I would understand.

Review 32 (2022-11-17 - Rating: 5)
I had a great experience! Patrick and crew were fantastic. Here is the story. I got 4 bids for rerouting my sewer line. ALL (Patrick) was the most professional and with the companys reputation I expected them to give the highest bid. To my surprise they were the lowest by a few thousand dollars. Other bids were much more and told me 3 days work. Patrick and crew showed up on time and completed in 1 day. On site, they actually found a better way to accomplish the job which saved me almost $2000.00!. Cant recommend them more highly!

Review 33 (2020-03-04 - Rating: 5)
Accurate Leak and Line is unequivocally a class act! This is evident from the scheduling of the inspection to the investigation of the cause ofthe leak and ultimately the replacement of the pipes. Jacklyn, Clayton (1), Patrick, Clayton (2), Curtis, and Sam are not only knowledgeableand professional but more importantly prompt, respectful, and courteousin their demeanor, conversation, and work ethic.They explained the process in detail with a vocabulary that I could understand and calmly answered all my questions. When the project was complete, my yard was restored to its original condition. The integrity of the company is reflected in that the cost quoted was the final cost.My only regret is that Im limited to only 5 stars.

Review 34 (2019-10-29 - Rating: 5)
When we had a sewer line nightmare, Clayton and his team at Accurate leak and Line were prompt, professional and very reasonably priced as we drew upon various bids. The work was done quickly, skillfully and the team kept us in the loop and even added a future capped off drain line for a future toilet in case we added a second level! Thank you Accurate Leak and Line!

Review 35 (2019-12-05 - Rating: 5)
I am so thankful for Accurate Leak & Line! I am more than shocked to see even a single poor review for this company. My husband and I found ourselves in plumbing hell when we discovered we had a broken pipe under our slab. As a home owner for 40 years, this was the most stressful and anxiety provoking experience weve ever been through. Not only was it going to cost thousands of dollars but the work was going to be extensive and more than inconvenient. We decided we would get bids from three plumbing companies - this in itself was the beginning of our nightmare. We called our regular plumbing company that we have been customers of for over 20 years. Next we called the 2nd company referred to us by our insurance company. Long story short, both of these companies took us to the cleaners, and I dont mean for dry cleaning. I am filing a formal complaint with the State Board of Plumbers on both of these companies. We are out $1500 and they did nothing but make our situation worse. They both misdiagnosed the problem and one got their hydro-jet hose stuck in our pipe and then abandoned the job. Our insurance company was only covering a small portion of a job that was thousands of dollars, and of course they were not covering the screw-ups by the plumbers. We truly had been hosed. Neither company was willing to work with us to resolve the problems or refund any money we were out.The 3rd company was Accurate Leak and Line. This company saved us! Words cannot adequately express the respect and appreciation I have for them. They showed us so much compassion for what we had been through as well as saving us a great deal of money and time, and the team we worked with was awesome! They went above and beyond to ease our anxiety and to make this situation as painless as possible. I loved working with them and I am so thankful for finding them! Thank you Accurate Leak and Line!

Review 36 (2019-09-20 - Rating: 5)
Amazing service, fair price. These guys were amazing- went above and beyond!

Review 37 (2019-11-15 - Rating: 5)
Accurate Leak and Line responded quickly and was competitive in price. They are easy to communicate with and I will use them again.