Tonna Mechanical Heating, AC, Water Treatment, Plumbing & Duct Cleaning

Located in Rochester, Minnesota

Address: 1440 Industrial Dr NW, Rochester, MN 55901, United States

Phone: +1 507-264-4255

Rating: 4.8

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
[UPDATE] Is there a higher google rating than FIVE STARS? Mr. Aaron fixed our ALEGERGY and odor issues today. This Mans Magic Touch got our UV Disinfectant System working. Incredibly. BUT, this man went above and beyond when he glanced at our HUMIDIFYER PAD and found that it was old and stinky. MR. AARON HAD THE REPLACEMENT PART IN HIS MAGIC VAN AND HE SWAPED IT OUT IMMEDIATELY. For those of you who have whole house humidifyers, you know what Im talking about. If you dont have one, I HIGHLY SUGGEST YOU CALL TONNA AND HAVE ONE INSTALLED IMMEDIATELY. The higher your humidity in the Winter, the warmer the air will FEEL. The warmth was noticed within 15 minutes. What a difference.We also purchased (long ago), and I suggest you ask Tonna about these IMMEDIATELY, is the tiny ion box. Every living bacteria or virus or spore passing though our furnace fan system IS DESTROYED IMMEDIATELY.Now, at 16:42, our air is NOTICIBLY FRESH AND CLEAN!! Thank you, TONNA... and thank you MR. AARON!!!! [end of update].__________________All your water, plumbing, heating and HVAC needs in a one-stop shop.I could write a tragic Russian Novel about how these guys helped me when my furnace went out Two years ago. I have been a long-time customer of theirs. This place is locally owned and operated. The men are highly skilled and trained mechanics, some of whom are veterans. A man who worked on a submarine to keep it running silent and deep can be trusted to keep your silly furnace and AC running smooth so you ladies are warm and dry. The secretaries are AWESOME hardworking women who really know their stuff. Always helpful. By the way, they also clean and replace vents.

Review 2 (2025-01-07 - Rating: 5)
Kyle was very knowledgeable about our furnace system. He provided us with good information about maintaining our system. When he came back to complete the repair, the issue had resolved in its own. He was honest and ended up not doing the repair for this reason. We appreciated the honesty and information to keep our system running at its best.

Review 3 (2024-12-06 - Rating: 5)
Rob was excellent. He was very knowledgeable about our old furnace and unfortunately confirmed my suspicions of a bad secondary heat exchanger. Since the furnace is 24 years old replacing the heat exchanger doesnt make financial sense. Rob was very thorough and thoughtful when discussing our new furnace options. We will be purchasing a new Carrier high efficiency furnace and AC unit ASAP as it is December and getting cold outside.Jeff the installer did a fantastic job. He arrived on time and finished when he said he would. He was very polite and personable. He was very mindful of our home placing tarps over the carpet and wood floors and cleaned up well when he finished. Jeff mentioned and explained to me some of the differences from our old system. We are very satisfied with the furnace install. Our home is now warm again.

Review 4 (2024-10-07 - Rating: 5)
Personable, polite, professional, and thorough. Explained everything. Took off his shoes when entering the house (very thoughtful). Made certain I understood what he was going to do and asked if I had any questions before and after the dryer vents were cleaned. He even positively commented on the roof caps I recently had installed when my new roof was installed last week. Attentive to details. Would HIGHLY RECOMMEND Corey as your service technician through Tonna if you need dryer or house vents cleaned.

Review 5 (2024-10-24 - Rating: 5)
We needed a new furnace. Maggie in Sales was very informative and answered all our questions. She beat out all of the other companies we got quotes from, including our past furnace people. Sam, the technician installer, was awesome! Very professional and got the job done in a very timely manner (about 4 hrs). Totally cleaned everything up and except for the new furnace, could not even tell he had been here. I would recommend him to anyone! Thank you Sam, Maggie and Tonna!Donna and Rick

Review 6 (2024-11-26 - Rating: 5)
Bailey an Jared did a great job of replacing our old furnace with a new Carrier! They had several changes to do with ventilation due to new regulations and they did the changes very well after planning how to do them. What impressed me most was that before they did some major changes they asked me if I was ok with it, it was nice to be included.I would highly recommend Bailey and Jared.Also, Maggie did a great job of walking my wife and I through our options of which furnace to buy and what the rebates would be.Tonna should be proud of these employees!

Review 7 (2025-01-07 - Rating: 5)
Wyatt did an outstanding job for us. Took the time to perform all aspects of the duct cleaning project in a first rate manner. We enjoyed meeting Wyatt and would recommend him and TONNA to anyone. Thank you again.

Review 8 (2024-10-16 - Rating: 5)
We enjoyed the professional, informational, pleasant meeting with estimator Dan from Tonna Mechanical. We are very pleased with the experience, the reasonable price estimate, and the prompt scheduling for installation. Thank you Dan and Tonna!We had a great experience with the installation of our new water softener. It was nice that Justin arrived early. He was very personable, efficient, thorough, knowledgeable, and professional. We appreciate his expertise and excellent customer service. Highly recommend! Thank you Justin and Tonna Mechanical.We were also very impressed and pleased with the prompt, knowledgeable, thorough, efficient, and personable service we received from Trent. Excellent service and professional in every way, he has our highest recommendation. Thank you Trent and Tonna Mechanical for your exceptional customer care and service!

Review 9 (2024-12-04 - Rating: 5)
I recently purchased a furnace from Tonna. Dan came to my home to give me estimates on models that would fit my needs. He was very personable, knowledgeable, and a pleasure to do business with. The furnaces he presented were very reasonably priced. He helped me set up a payment plan that fit my budget. I will definitely do business with Tonna again.

Review 10 (2024-11-14 - Rating: 5)
Kaleb came by today for a Whole Home Plumbing System Check as part of the Comfort Club, and he did a great job. He was thorough, inspecting each part of the plumbing system and answering my questions. Kaleb also recommended a water softener, explaining some of the newer technology and how it’s become more efficient, and he mentioned a sale on them, which was helpful. His friendly and knowledgeable approach made the service straightforward and informative. Overall, a positive experience!

Review 11 (2024-11-17 - Rating: 5)
Skyler was professional, knowledgeable and friendly. I felt very comfortable with him in my home. He took the time to show me parts needing replacement and to explain with no pressure what I could expect if I didn’t replace parts. Thank you Skyler for your service

Review 12 (2024-12-15 - Rating: 5)
I am a very happy Comfort Club member. Technician Jack came out to do a regular plumbing system check at my house. Jack was on time, courteous, professional and recommended a drain product that I hadnt heard of and will increase the lifespan of my pipes. Very happy customer of Tonna Mechanical.

Review 13 (2025-01-05 - Rating: 5)
Ella was prompt (before 5 am on a Sunday), cheerful despite the hour and the cold (about 0 degrees), efficient and very knowledgeable. Excellent triage of our problem. Definitely one of the best tonna employees we have had out. And we have a few!

Review 14 (2024-11-08 - Rating: 5)
We had a great plumbing check recently with Kaleb! He did an excellent job talking with us about our concerns regarding our water softener. We have received several services with Tonna over the years and we are always pleased with the excellent service we receive.

Review 15 (2024-11-12 - Rating: 5)
Excellent service, competitive pricing, quick turnaround. Couldnt have asked for a better experience!My water heater broke on a Sunday, and I had someone out to inspect it by Tuesday of that week (non-emergency).After a quick inspection, they decided to replace it and had a new one up-and-running before noon of that same day.

Review 16 (2024-12-09 - Rating: 5)
Old water softener broke down and needed a new one, Tonna was able to inspect and provide a quote quickly as well as schedule the installation. During installation, technician was very helpful and informative and able to complete the process right away in the morning, super appreciative of this given our work schedules. Cost was also right where we expected it to based on our own research.

Review 17 (2025-01-07 - Rating: 5)
Had 20+ year old furnace and water softener replaced with newer more efficient models. The three person crew from Tonna had everything installed within a mater of hours, walked me through their operation, and left the job site in a clean condition.

Review 18 (2024-10-23 - Rating: 5)
Jamie was very professional, knowledgeable, caring, kind, considerate, hard worker who made sure the problem was solved. He also gave you assurances and the confidence that the problem will get fixed. When done he was thorough in cleaning up any mess he may have made. Very pleased and highly recommend and ask for Jamie.

Review 19 (2024-12-31 - Rating: 5)
We had a minor issue with one of our toilets. Jeremy arrived, discerned the best solution, and got it taken care of quickly and professionally. Very satisfied.

Review 20 (2024-12-28 - Rating: 5)
Jeremy was very thorough and professional and paid a lot of attention to details. I am very happy with his work! Jack was also outstanding .

Review 21 (2024-08-27 - Rating: 5)
Kyle is a diligent and detail oriented worker. Our furnace and AC were installed and the work area thoroughly cleaned up. Kyle was an excellent communicator and very informative. We are very impressed and will be recommending Tonna to all of our friends!Justin did a good job installing our water heater and water softener. He was a knowledgeable communicator and took extra care to explain everything to us.We are exceptionally pleased with the services completed by Tonna.

Review 22 (2024-11-20 - Rating: 5)
Kaleb and Kyle from Tonna completed my plumbing and HVAC annual maintenance inspection, respectively. They both did a great job of being thorough, identifying some inconspicuous issues that could become bigger issues in the near future with some key preventative maintenance recommendations. Really appreciate the extra time they spent to explaining the plumbing, furnace, and related to me which gives me a lot of confidence in Tonna and their employees!

Review 23 (2024-10-03 - Rating: 5)
Wyatt did an excellent job of cleaning behind and underneath my dryer even before he started on the vents. He discovered that the new vent on the roof had a screen across it that prevented air flow, and that caused the initial back up that led to all my other lint issues. Wyatt was polite, answered all my questions, and did a great job. I will definitely hire Tonna again to clean my dryer vent!

Review 24 (2024-12-23 - Rating: 5)
Sam Holets was very professional from start to finish! He introduced himself, explained what he installed and how everything worked. Tonna is fortunate to have Sam as an installer and I would highly recommend him!

Review 25 (2024-05-15 - Rating: 5)
Bailey was great! Arrived on time, worked tirelessly and professionally all day. Cleaned up, explained everything and tested the systems before leaving. Very polite and hard working young man. He is a credit to your team. 5 Stars!

Review 26 (2024-09-30 - Rating: 5)
Corey did an exceptional job cleaning my air ducts. He explained the process before he started, answered my questions, and was very clean and efficient. He cleaned up before leaving and offered me some tips for follow-up care. He was very friendly and made sure I was satisfied before leaving. I would highly recommend.

Review 27 (2024-12-05 - Rating: 5)
The technician was friendly and efficient. He diagnosed the problem quickly. He got the furnace running temporarily until the replacement part came in. He also gave us some helpful tips on how to do some maintenance on our furnace.

Review 28 (2024-11-18 - Rating: 5)
Called Tonna Mechanical today. Talked to Jen who kindly sent out Jeremy within about 2 hrs. He quickly found the source of the leak behind a wall that had caused a mold problem in a coat closet. I now need to address that problem. Tonna is such a great company to do business with. It starts right at the office call that I placed. I trust Tonna will always get the job done! I highly recommend them. Thank you!

Review 29 (2024-11-23 - Rating: 5)
We had a great Carrier Furnace / AC install experience today. Mr. Bailey Underwood was polite, knowledgeable and hard working. He also answered all of my technical and user questions. Thank you to Tonna, Bailey, his supporting team and the electricians. 5 stars for everyone.

Review 30 (2024-11-15 - Rating: 5)
Jeremy has been to our home before. He is professional, pleasant and knowledgeable. He presents himself in clean professional manner.We trust his work and the quotes he gives us. We requested him for follow up work.

Review 31 (2024-11-13 - Rating: 5)
Tonna to the rescue. It was late in the day and water was gushing out of a spigot. From the moment I called the office, they were calm and let me know they could help. The technician arrived right on time and knew just what to do. We did not have to go a whole night with the water shut off in our house. Thank you to the great customer service and excellent workmanship.

Review 32 (2024-11-12 - Rating: 5)
Another great experience with Tonna and their professionals. Water heater was terminally leaking on Sunday. Called and had Kaleb J. out in minimal time. He assessed the situation and informed us of the inevitable. Kaleb, with some help from Greg, were here on Monday to install our new water heater. On time. Personable. Friendly. Professional. Always kept us up to date on what was happening. Very pleased to have worked with these nice, young, dedicated individuals. Highly recommend.

Review 33 (2024-11-26 - Rating: 5)
Mike did an excellent job in resolving my furnace issue. He was very efficient, friendly, and knowledgeable of the problem. He was also thorough and was able to communicate to me what the problem was in an easy to understand words.

Review 34 (2024-12-14 - Rating: 5)
Kyle S. is very friendly, knowledgeable and was patient with all my questions. He explained each detail of how best to optimize my home settings and how to trouble shoot in an emergency situation. Thank you for a great experience - we feel fortunate to have such a caring team that takes the time to ensure we are comfortable and safe!

Review 35 (2024-11-07 - Rating: 5)
Sam was here one other time with another technician when I had a leak in my central air unit. Today, he was here for my furnace check. He is knowledgeable, professional, and very personable. Excellent customer service!

Review 36 (2024-12-16 - Rating: 5)
I have nothing but the highest praise with Tonna -always skillful, beyond competent , polite and prompt. Every professional has been generous with their time explaining - teaching me - how to take care of my home and avoid problems. Hunter, the plumber who came today, was so patient teaching me about how to make sure I know how diagnose situations, avoid complications, and prevent problems.

Review 37 (2024-11-08 - Rating: 5)
Justin was wonderful! We appreciated his calm manner and knowledge and expertise in putting in our new water heater. He was patient to answer all our questions. Very good experience. Thanks Justin!

Review 38 (2024-11-22 - Rating: 5)
11/22/24 Justin S. did a wonderful job on our water heater replacement. He was punctual, efficient, and polite.11/5/24 The new smart thermostat installed by Kyle B. and Emily went great. Awesome service as always.

Review 39 (2024-12-01 - Rating: 4)
I spent a significant amount of money on HVAC repairs this weekend, and while the team came out three times on one day to make temporary fixes, the system is still not fully resolved and will need further attention next week. On the positive side, the technicians were professional, knowledgeable, and pleasant throughout the process. However, my main issue was with communication with the 24/7 operator. I had several frustrating interactions with dispatch—some representatives were rude, cut me off while I was speaking, and repeatedly asked me to go over the same questions and answers multiple times, even though I had already provided the information. This made an already stressful situation even more challenging.

Review 40 (2024-12-20 - Rating: 5)
Mike F and Jeremiah were outstanding. They quickly identified the problem and got to fixing it. They explained things and were very kind and respectful. So appreciative of their work to get the heat restored.

Review 41 (2024-12-13 - Rating: 5)
There is a reason Tonna Mechanical is highly reviewed. The team that came to my home knows what customer service is and in every way demonstrated that from the moment they walked into my home to the time they left. They not only fixed my filter problem, which was complex, they took the extra time to insure I understood how to work with the new system. Big thanks to Mike F. and your colleague.

Review 42 (2024-10-23 - Rating: 5)
We found out we had an issue with our water softener when Tonna delivered our softener salt. We were able to get it serviced a couple of days later. Jeremy did a great job and everything is back to working 100%. Tonna did all of the original HVAC and plumbing when my house was built in 1998 and I have used them for all my HVAC and plumbing needs ever since. I’ve always been pleased with their company and employees.

Review 43 (2024-10-24 - Rating: 5)
Maggie did a fantastic job! She was very professional, knowledgeable and answered all of my questions. She is genuine, authentic and trustworthy. Thank you Maggie and Tonna for assisting us with our HVAC purchase.

Review 44 (2024-11-22 - Rating: 5)
Kyle & Jared were very professional while installing mini-split units in our home. They always kept us informed of the progress. They were on time and respectful to our home & property. Tonna is a great company to work with for HVAC needs.

Review 45 (2024-12-02 - Rating: 5)
Jeremy and his assistant were professional, easy to work with, and efficient. They repaired my kitchen faucet and its now working well. I appreciate that Tonna handles plumbing as well as HVAC.

Review 46 (2024-11-08 - Rating: 5)
I called Tonna to clean the ductwork in our home. Wyatt did an incredible job. He was very helpful in explaining everything to me and answering all the questions I had. The amount of dust collected in my ductwork was more than I would have ever expected. I would strongly encourage people to have this done on a routine basis, and would definitely recommend Tonna for the job.

Review 47 (2024-09-10 - Rating: 5)
Tonna did a great job explaining what needed to be fixed. They did it fast efficiently, and did it the same day. It’s nice to use a good, local, and reliable company. Ella Sexton was my technician and was very knowledgeable and professional.

Review 48 (2024-08-21 - Rating: 5)
Jeremy the plumbing technician was very pleasant and very knowledgeable about all the issues I needed addressed. I am very pleased with the service and will recommend them for all plumbing needs.The next day Justin and Jeremy installed the water heater while I was at work. They dealt with my elderly, curious, attention seeking dog. And did a wonderful job. Highly recommend

Review 49 (2024-11-07 - Rating: 5)
Tonna always has great support. Scheduling us easy, they have appts when I need them and their techs are always so helpful. This visit was with Brady, he was thorough, friendly and explained in terms I understood. He answered all my questions.

Review 50 (2024-12-04 - Rating: 5)
Kaleb arrived on time, introduced himself and got straight to work. Found the issue and fixed efficiently. He thoroughly explained the issue including showing me the defective part. Thanks for getting us back up and running!

Review 51 (2024-11-12 - Rating: 5)
Trent and Jack did a great job rerouting a water pipe that ran above our electrical box and installed a new outside water faucet/spicket! I highly recommend Tonna for their fast, professional, and reasonable service! Thank you!

Review 52 (2024-07-23 - Rating: 5)
Jeff and Jared replaced our water heater, furnace and A/C all in one day. The work went smoothly and the installation was completed with no issues. The team did a nice job preparing the area with throw rugs, runners, etc and clean up was thorough. Highly recommend Tonna and their professional team.

Review 53 (2024-08-17 - Rating: 5)
Great professional service! We have had our vents cleaned before by another company and this approach was so much more thorough and careful. Corey worked hard, showed us the results, explained the process, and we are glad we called Tonna! Ask for Corey!

Review 54 (2024-08-29 - Rating: 5)
Excellent services!! I purchased a sink from Costco and Jeremy from TM got it installed quickly and beautifully! Thank you!!

Review 55 (2023-11-29 - Rating: 5)
Added a heater with thermostat to our garage and they finished in record time. Service men were here before the time they had estimated. Wonderful. They installed and were Very neat and cleaned up beautifully. Very friendly guys. Shout out to Jacob and Sam for the great job you did today. Thanks guys and Tonna. I highly recommend their business. Great job!

Review 56 (2024-07-09 - Rating: 5)
Kaleb came in for a routine plumbing inspection and provided excellent service. He answered all of my questions and concerns on immediate issues and even provided insight on things to look out for in the future that weren’t even on my mind. He was friendly and easy to talk to and his visit today again reiterated to me that Tonna was the best choice I could have made for maintaining my home needs.Also a shout out to Trent for the excellent service a couple months back for replacing our broken kitchen faucet, and to Kyle for all of the information and help he provided during his A/C maintenance visit just a couple weeks ago.

Review 57 (2023-12-01 - Rating: 4)
Update:Since I had such a good experience using them for our furnace I decided to call them when we had a leak from our toilet. I did feel silly when I learned it was just the water supply line from the value to the toilet but it was a busy week and I didn’t even have a chance to look at the problem.I knew the price of the service call, but I didn’t realize that the service call didn’t cover any of the labor or parts. If I had realized that I wouldn’t have used Tonna for such a small item.The breakdown:Service call: $129Commode Supply (aka, the cost of the job): $92Total: $221Yeah, a big part of this is me not paying attention to the pricing model but I wouldn’t recommend Tonna for little things like plumbing repair. Find someone else or see if it something that really needs a plumber first.When I called to cancel my membership the customer service was wonderful, honestly a lot of this is on me for not understanding the pricing model.I was a member but since plumbing issues are rare and we replaced our furnace, it doesn’t make sense for us to pay $10 a month if it ties me to a company I won’t use because of the price.Just no one tell my dad about this experience, he would be so disappointed.—————-I recently had my furnace and AC replaced by Tonna. They were punctual, neat, and fast. I havent had the system long enough to review that but the service has been amazing.The best thing about them is how they handle communication. They send an estimate, invoice and any communication via email, which is great when you dislike the phone. We were able to set up an appointment via text message, it is great!The also sent us everything we need for the various rebates. All I had to do was a couple pieces of information and mail it out.

Review 58 (2024-12-18 - Rating: 5)
Brady is great! I was not home at the time of service, but he called me to explain the issue I was having with my furnace and made necessary adjustments. I shouldn’t have any further issues!

Review 59 (2024-09-25 - Rating: 5)
Contacted Tonna about a leaky water heater: they came out the next day and took care of it. Very happy with Tonnas top-rated unit, competitive prices and unrivaled services. Very friendly and informative technicians. 👍

Review 60 (2024-09-23 - Rating: 5)
Tonna Mechanical has always and will always be our first choice. Tonna has fantastic customer service and the service technicians have always been top notch.

Review 61 (2025-01-03 - Rating: 5)
All the men that has been here in the last months for a new sump pump new disposalAnd ducts blow out has been very kind. Explaining every think they are doing. I would recommend tonna anytime.

Review 62 (2024-08-02 - Rating: 5)
Gregg came and performed our annual plumbing check. He was outstanding! He picked up on a number of issues that had probably been evident for some time, but had been missed previously. He was extremely thorough, and even did one of the needed upgrades while he was here. I’ll be sure to ask for Gregg next time. Awesome service!

Review 63 (2024-07-24 - Rating: 5)
Trent w/Tonna was awesome - excellent customer service. He was very knowledgeable, kept us informed as he worked, and explained options with what he could do. Tonna has always been very reliable w/past service calls and continues to be our Go To vendor. Thank you.

Review 64 (2024-12-13 - Rating: 5)
Sam Salas was by far the most pleasant technician Ive ever had the pleasure of working with. Very knowledgeable and efficient. 10/10 would recommend everytime.

Review 65 (2024-09-04 - Rating: 5)
Maggie arrived on time for an appointment to discuss a water softener replacement. She provided info about 3 options and explained the advantages and prices of each. She was knowledgeable and professional throughout our interaction.

Review 66 (2024-09-26 - Rating: 5)
Our recent experience with Cory cleaning our ducts was verypositive. He is a hard, diligent worker, serious about his work butvery friendly. We are glad he came. Ron W

Review 67 (2024-10-03 - Rating: 5)
Tonna did a great job putting in a new furnace.They were right on time and completed the job in the time that was estimated. They also did a wonderful job cleaning up afterwards.Very professional and courteous.Would definitely recommend them.

Review 68 (2024-10-30 - Rating: 5)
I had a water heater installed by Justin Sexton on Monday October 28th.Justin did an extremely good job was very professional, explained things well and he was very personable so I felt comfortable with him.Thank you Justin

Review 69 (2024-10-06 - Rating: 5)
Jeremy did great job explaining the work he was going to perform regarding the annual plumbing system maintenance. He was professional and respectful. I was very pleased with his service.

Review 70 (2023-10-23 - Rating: 5)
Tonna installed an Carrier Infinity Furnace in our home today, replacing our 35 year old one. Our Tonna installer Jacob worked non stop, diligently until the installation was complete. Jacob answered all our questions, explained everything in detail perfectly and professionally. Dan worked worked with us all through the estimate and installation process, thank you Dan for all your patience. Tonna delivered again 5-Star Service from beginning to end. 🌟🌟🌟🌟🌟In addition to Tonna installing our new Carrier furnace, Tonna also cleaned all our HVAC ducts. Wyatt, the Tonna technician, was respectful and professional while cleaning our ducts. After he finished the duct work, he cleaned up any mess, as if he had never been there. We were very impressed and pleased with Wyatts work, thank you 🌟🌟🌟🌟🌟

Review 71 (2024-09-24 - Rating: 5)
I had 4 other companies come and give me an estimate. Hands down, Tonna for the win! Amazing experience with them. Knowledgeable, easy to work with. Polite, neat, clean. Will work with them in the future.

Review 72 (2023-10-24 - Rating: 5)
My garage furnace had a cracked heat exchanger and needed replacing. Kyle installed a new one yesterday and it is amazing! Excellent installation and it looks great! Had to have an electrician come to the house to finish wiring, and was completed the same day. Another amazing job by my friends at Tonna! Will continue using them for all my heating and cooling needs. Thank you Tonna and Kyle!

Review 73 (2024-09-05 - Rating: 5)
Tonna has been amazing both for routine maintenance and to address emergency issues. They are always professional, explain issues clearly, layout multiple options, and get the work done quickly! They are my first call always!!

Review 74 (2025-01-02 - Rating: 5)
Jayden was very thorough with his inspection. He was polite and explained his assessment and recommendations clearly.

Review 75 (2024-12-03 - Rating: 5)
Kaleb J has been great. First with a home plumbing system check and now again on installation of a new product. Fast install and overall great experience. Answered all questions and went over everything when finished.

Review 76 (2024-10-08 - Rating: 5)
We had a gas leak and Jayden spent the entire day thoroughly checking every joint in our old house. He found several more small leaks consulted with me about what I wanted to do and fixed them all. Couldnt be happier with his services.

Review 77 (2024-08-26 - Rating: 5)
Maggie was on time, professional, informative and friendly to talk to! She gave us different packages to choose from or we could have made our own customized package. We had 3 HVAC companies come and give us estimates today. All three were pretty close in price. Maggie is the reason Tonna got our business!

Review 78 (2024-10-04 - Rating: 5)
Extraordinary attention to detail and went with the extra effort to make sure our dryer vent was safely repositioned, (it was kinked), no negative attitude. Corey clearly wanted to ensure the job was done right.Tonna is on my calendar for next years dryer vent cleaning.

Review 79 (2024-12-07 - Rating: 5)
Mike spent a very long day to fix our boiler issues. He was helpful explaining what was needing to be done and helping answer my questions. I appreciate his service!

Review 80 (2024-12-12 - Rating: 5)
We are very grateful to Rob Moen for helping us with secure mounting of PlasmaAir purifier, correct thermostat settings and tons of useful information he provided.

Review 81 (2024-08-02 - Rating: 5)
Kyle with Tonna Mechanical came to my house for my annual air conditioner maintenance visit. It’s a part of Tonna’s comfort plus service agreement I have with them. Kyle answered all my questions, and informed me of the current condition of my air con system. He was honest and respectful of my home and did a great job. I am completely satisfied and appreciate the work he did today. I personally recommend Tonna Mechanical for any and all HVAC needs. Thank you Kyle!

Review 82 (2023-08-26 - Rating: 5)
Mr. Zimmerman is a very personable, professional, knowledgeable and right down good guy.We absolutely love his service. We have had him as a technician in the past, but we felt he deserves some extra recognition this round.Aaron really does go above and beyond for the call of duty. Tonna is very lucky to have a man like this on their team representing their company and services they offer.He is eger to help you find the best route to a quick and cost-effective solution.Thank you for the prompt response and new toy to play with.

Review 83 (2024-11-25 - Rating: 5)
I have been happy with Tonna Mechanicals service and today was no exception. It is nice to know our furnace is in good shape for the heating season.

Review 84 (2024-08-07 - Rating: 5)
Tonna Mechnical did an awesome job for my HVAC repair, they were quick and diagnosed the people another local company missed. Mike did an awesome job and explained to me what the issue was and didnt try to oversell the solution. I will continue to use them in the future.

Review 85 (2024-12-13 - Rating: 5)
Mike & his associate were very pleasant and quick to offer our options. We appreciate the fast service & recommendations. Warm & toasty again.

Review 86 (2024-11-22 - Rating: 5)
Trent was a really great guy and very knowledgeable. Fixed the issue with my water heater quickly and professionally. A+ thanks Trent and Tonna Mechanical!

Review 87 (2024-12-02 - Rating: 5)
Our technician installing new faucet did very nice job and he’s a very nice individual. Courteous sociable, and efficient.

Review 88 (2024-09-20 - Rating: 5)
Justin did a fantastic job replacing my water softener. He was on time, very friendly and professional. Great customer service from Tonna. Definitely recommend

Review 89 (2024-08-29 - Rating: 5)
I called Tonna on Wednesday when my ac went out In 80’ weather. Was out to my house the next morning. My tech was so kind personal and polite. I would recommend to anyone needing repair.

Review 90 (2024-08-08 - Rating: 5)
The service was the best, dryer working. He was quite and made sure I had no questions before he left. Well worth t money . Wyatt House was the best. The dryer vent from dryer to outside was completely plugged.😊

Review 91 (2023-01-12 - Rating: 5)
Brian was a pleasure to work with. He was extremely professional and was very thorough with his teaching on our newly installed water heater and water softener. He left the job site cleaner than when he arrived! He worked with me to make a few product size adjustments as well, saving some precious space in our utility room. Thank you Brian for the exceptional experience! In addition, thank you Clint for your professionalism during the initial quote! Highly recommend Tonna for their customer service and for their quality work!

Review 92 (2024-10-01 - Rating: 5)
Hunter was extremely helpful, very polite and knowledgeable. He gave me multiple options on what to do with my water heater.Forthright in all options. People like him are why I always go with Tonna.

Review 93 (2024-10-16 - Rating: 5)
Very professional, knowledgeable and explained things in a way I can understand. Made sure before he left that I knew how to check my furnace in the future and how to quickly troubleshoot. Highly recommend.

Review 94 (2024-08-28 - Rating: 5)
Kyle Strickland from Tonna MechanicalWas on time, explained everything needed to be done, and got my ac fixed within an hour.Turn around time from when I call was with in 6 hours.Great company to work with.

Review 95 (2024-12-10 - Rating: 5)
Arron, was extremely professional and thoroughly explained every thing that he had done and what we should do to make the humidity ln range. Over all we were extremely pleased with Arron and Tonna Mechanical service!

Review 96 (2024-11-15 - Rating: 5)
Outstanding experience! Wyatt did a fantastic job, very professional! Very pleased with the job! Our ducts look good as new!

Review 97 (2024-05-29 - Rating: 5)
From start to finish, Tonna Mechanical stood out against their competitors! Like most people, I was not happy to hear my AC needed to be replaced. Of course the timing couldn’t have been worse financially, so I really needed to do my homework. It had been 14 years since my AC and Furnace were replaced, so with high efficiency furnaces not having more than a 15 to 20 year lifespan, it made sense to think about replacing both things. So I did my due diligence and got bids from 3 companies including Tonna, and found out starting from the sales process working with Mason from Tonna to be the very informative, and they worked hard to earn our business. The price was very competitive and the installation was completed seamlessly by Jeff in one day. I couldn’t be happier with Tonna and their employees, and I wouldn’t hesitate to recommend them for your heating and cooling needs.

Review 98 (2024-12-09 - Rating: 5)
Mike was friendly and knowledgeable. He was on-time and I received a text msg that he was on his way both times he was out. He explained everything and showed me things as he was explaining them.

Review 99 (2024-11-12 - Rating: 5)
Corey was very accommodating with my schedule and did an excellent job cleaning my dryer ventilation from all the lint build up.I call Tonna Mechanical again.

Review 100 (2024-08-14 - Rating: 5)
Excellent service on boiler concern…from Emily responding well on the initial call to HVAC technician James B. diagnosing, verifying with the manufacturer’s tech support to confirm the likely problem, and timely replacement with a new part. Answered all questions, friendly, professional manner.

Review 101 (2024-09-04 - Rating: 5)
Hunter is the ultimate professional. He came in and rapidly diagnosed my plumbing issues. Hunter was able to repair both issues quickly and at a very reasonable cost. Tonna continues to be my go to for plumbing and HVAC.

Review 102 (2024-09-12 - Rating: 5)
Brady Lombard was able to get our AC Unit up and running in no time! Very nice and gave helpful tips to keep our HVAC running smoothly. Highly recommend!

Review 103 (2024-07-11 - Rating: 5)
I just love Tonna people. They are all so nice, and patient. Mike was great and gets 5 stars from me. While the original issue with my AC was an easy fix and not the AC unit at all, he went ahead with a check up of the unit. Turns out the capacitor was cracked and a bug got in it causing it to burn out. Mike was able to replace the capacitor right then, saving me from a potential loss of AC when the heat really cranks up next week.

Review 104 (2023-09-23 - Rating: 5)
I had a great experience with an AC and furnace replacement with Tonna. The installation was much quicker than I expected. The guys who did the work were friendly, efficient and very respectful of my home. Would 100% recommend.

Review 105 (2024-10-15 - Rating: 5)
Jaden was so pleasant and professional. And patient!He did a wonderful job and tidied up his work area really well. I would give him 5 stars and a 10 for sure .

Review 106 (2024-11-12 - Rating: 5)
Jayden listened carefully to my story and problem solved for the most reasonable way to fix my issues. I will continue to hire Tonna due to their awesome staff!! Thank you Jayden!!

Review 107 (2024-08-27 - Rating: 5)
I was very happy with Tyler. He really seemed to know what he was doing and gave me a good hints about the best way to handle changing the furnace filters on our heat pump.

Review 108 (2024-09-10 - Rating: 5)
I had a cartridge swap out that had got the best of me. Gregg H. saved the day..Great attitude, great service and even cleaned up after himself. Very happy with my experience.

Review 109 (2022-06-20 - Rating: 5)
In the late fall we replaced our furnace and AC unit. We have a two story home and were having trouble keeping things evenly cool in the hot summer and a furnace that was at end of life. Todays hot sun was the first test of the cooling. With a new dual zone thermostat our upstairs and downstairs were kept equally cool and the system was not taxed at all.The install was professionally done and quick (2 days). The furnace and ac unit were adequately sized for the home which has been much more comfortable. The team at Tonna provided side to side comparison of all options including cost, efficiency, and capabilities with the benefits of each.We couldnt be happier. Ask for @Mason

Review 110 (2024-11-22 - Rating: 5)
Tonna is the best—we trust them and have had great experiences with all of our technicians…especially Trent and Kaleb (plumbing) and Arron (HVAC).

Review 111 (2024-11-02 - Rating: 5)
Hunter provided the service I’ve come to expect from Tonna. He was polite, efficient and knew the job he was asked to do. Well done, Hunter!

Review 112 (2024-10-16 - Rating: 5)
Great experience! Our technician was very flexible and was able to give us the service we needed and explain everything he did!

Review 113 (2024-07-10 - Rating: 5)
Tonna was sending out coupons and I was checking my moms mail while she was out of town. So I looked at it and said id give them a call to get my ducts cleaned ( knowing a big name like Tonna, I wouldnt be able to pay that much.) To my surprise I got this Devon guy that answered the phone and told me about the coupon before even finding how much it was going to be.( a lot of times they wont give you this, if you dont have that information.) Long story short, the next day less than 24 hours, I had Corey coming to my house to do my duct work, at a more than reasonable price. When Corey opened up the duct work, he said,Wow, these are bad. I looked for myself and was thinking the price is going to go up. No whinning, no complaints, Corey dug into the job. ( he made them spotless , he earned his money doing it.) I was surprised at how hard he worked to clean them the right way, no short cuts, no nagging about his next scheduled cleaning. I am amazed by the work ethic, the professionalism, and the reasonable prices. Im going to call them whenever I have an issue or just for a service call. Thank you Devon, Corey, and Tonna for making my family breath better. I will tell friends, family, and everyone about your wonderful company.

Review 114 (2024-08-09 - Rating: 5)
Kyle was really helpful, skilled and a good communicator. He represents Tonna Mechanical very well. Is there is rating more than 5 Star I would gladly give him without thinking twice. Thank you, Kyle. It was a good experience having you around.

Review 115 (2024-10-08 - Rating: 5)
Brady came on a service call and was extremely helpful in answering questions, offered suggestions that felt genuine and the right fit for our family, not trying to make a sale, just gave advice I trusted in. He was respectful of our home and time.

Review 116 (2024-01-19 - Rating: 5)
Easy to work with. I have a very complicated heating system. (Boiler, hydro coil, indirect water heater, and in floor zone heat). They install a new water heater, 6 months later I had found out that the water heater would heat when the floor zones called for heat. They came back and fixed the issue under the install work at no charge.I appreciate the professionalism and dedication to do the job right.

Review 117 (2024-02-13 - Rating: 5)
I was very happy with the service provided. Jamie was very knowledgeable and let me watch the diagnostic process. Most importantly, he fixed my the problem with my heating, but he also made me feel comfortable and confident in what he was doing by explaining what he was doing. He seemed honest and trustworthy. He also gave me advice about my system unrelated to the problem and answered all of my questions. Scheduling also went smoothly, and I was so happy they had availability to come out quickly.

Review 118 (2024-11-14 - Rating: 5)
Kaleb provided friendly expert service. He assessed our current plumbing as well as specific issues we presented.

Review 119 (2024-05-13 - Rating: 5)
Purchase of new water softener went very smoothly. The visit from the sales team was informative and they provided my options. They were knowledgeable about the product, answered my questions & gave a quote. Installation was scheduled quickly and happened with no issues. Excellent workmanship and then he went over the operational aspects of the water softener with me. Very happy with the whole process

Review 120 (2024-08-31 - Rating: 5)
Wyatt was outstanding! He was thorough and did great work!Kyle came out to our house for maintenance checks and took the time and effort to explain and show me the basics of how my HVAC systems work!

Review 121 (2024-06-12 - Rating: 5)
Brian did a great job with the installation of our water softener and water heater. When he discovered that the new water heater had a defect from the factory, he informed me right away, and did the right thing by making sure we received an entirely new unit. It took a little extra time, but I appreciated the honesty in communication. He was able to answer all my questions about the new items, and went above and beyond to be protective of our floors during the process.

Review 122 (2024-11-07 - Rating: 5)
It was unfortunate to get the bad news of my furnace dying, but Mike explained everything, answered all of my questions, and was a true professional. Tonna has got a good one with him.

Review 123 (2024-12-16 - Rating: 5)
Service technicians were pleasant and professional. They checked our boiler and explained everything to me so I could understand everything that was done.

Review 124 (2024-05-24 - Rating: 5)
From this point forward, I will be calling no one but Tonna for all of my HVAC needs.Recently had my vents cleaned. The service was done quickly and professionally. Corey was fun to talk to, was professional, and did a great job! Pictures just came in and yikes did we need a clean. The after photos showed Coreys excellent work. He and my cats had a fun time together, too :)A day after our cleaning, we noticed the AC unit went out. We called for service and by the next day we had a technician come out. Robert was fantastic! Not only did he quickly figure out what was going on, he also gave me some tips and tricks on how to maintain my furnace, thermostat, and keep my AC unit running smoothly. Since the reason for the AC unit was related to the vent cleaning (not Coreys fault. The wiring broke off because it was tied on too tight) we did not have an extra charge for this service.Thank you so much, Corey and Robert! Its nice to know I have servicemen that I can trust with my new home.

Review 125 (2024-12-17 - Rating: 5)
Kyle from Tonna provided great maintenance and repair of our furnace. He was also very professional. Thank you Tonna!

Review 126 (2024-06-19 - Rating: 5)
Mason was polite and knowledgeable when giving us an estimate.Brian and his install partner provided great service and were polite, kind, and helpful with information and preventative maintenance tips.Weve always had good results with Tonna.

Review 127 (2024-10-03 - Rating: 5)
Corey did an excellent job of cleaning the ductwork. He explained everything well and completely answered all our questions. I highly recommend Tonna.

Review 128 (2024-05-02 - Rating: 5)
Brian and Cole did a fantastic job fixing some plumbing in our basement.They were on time, efficient and mindful of me working from home while they worked.They gave us a clear heads up when water would be shut off and explained the process well. They finished up quick and cleaned up after themselves.They clearly have a good team with good communication. The plan changed after they arrived but they made everything work and were able to call others on their team to pick up the supplies needed without a delay.Very glad we chose Tonna

Review 129 (2024-08-25 - Rating: 5)
Aaron is a great technician and was great communicating analysis, estimate and final work done. Very friendly and a hard worker. Thanks!

Review 130 (2024-03-06 - Rating: 5)
Brian did a phenomenal job!! I am so impressed! He was very informative. He explained things thoroughly and at a level that I was able to understand. Everything from the layout of the piping to the placement of the unit he meticulously thought it through before he started and had great suggestions for the efficiency of the unit as well as convenience. He did a beautiful job with installation as well. Everything looks clean and organized!

Review 131 (2024-07-08 - Rating: 5)
Kyle was so informative, thorough, and professional. He went above and beyond our expectations. Not only did Kyle solve our air conditioning problem quickly and effectively, but he helped us to better understand how to maintain it as well. Thank you so much for all of your help and guidance!!!

Review 132 (2024-06-26 - Rating: 5)
Very professional group. They showed up when they told you they would. Jeff and crew worked hard throughout the day to install the hvac unit and it looks great! They took the time to explain all the equipment and cleaned up after themselves.

Review 133 (2024-10-22 - Rating: 5)
I had a great experience with Tonna Mechanical. The technician who helped me, Kaleb, was very professional and knowledgeable. He fixed the water leak quickly, and answered all my questions.

Review 134 (2024-10-01 - Rating: 5)
Aaron’s service was outstanding. He expertly and patiently explained everything. He was extremely thorough and efficient. We highly recommend him and we’re soimpressed that we purchased a new furnace and maintenance plan.Then when Tom came for the details and purchase of the units, he, too, was exceptionally professional, patient, knowledgeable and efficient. We highly recommended both of them.Jamie & Rob and all the others have been outstanding! Excellent work! Highly recommend all of the service providers. Outstanding service!! Rob is exceptional! .Hunter from xed the issue quickly & efficiently. He was so knowledgeable & shared what I needed to know to prevent problems. Excellent service!! Highly recommend using Hunter for plumbing work.Arron was just here & he is outstanding. His patience and expertise is greatly appreciated!

Review 135 (2024-08-19 - Rating: 5)
Jeremy provided professional, courteous, and efficient service in replacing our old water softener. Gave overview on how new system works, and said to call if questions or issues arise ever.

Review 136 (2024-10-07 - Rating: 5)
Jamie and Layton did a complete inspection of my furnace. I feel confident going into winter there will be no surprises and my home will stay warm. Thank you!

Review 137 (2024-11-04 - Rating: 5)
I worked with both Maggie and Justin today who helped diagnose and replace our water heater in a single day. Both were polite and welcoming and worked around my work from home schedule.

Review 138 (2024-07-29 - Rating: 4)
Jeremy is a nice polite young man-first time- perhaps I should have asked about operating instructions-maybe that was not important-so far happy with me new hot water heater

Review 139 (2024-11-25 - Rating: 5)
Maggie was great to work with to get a replacement heating system.She explained the possible choices and answered our questions to our satisfaction.

Review 140 (2024-11-14 - Rating: 5)
Very fast and prompt service. Completed work quickly and did a great job. Fair and reasonable price!

Review 141 (2024-10-14 - Rating: 5)
Hunter was out to our house for the second time for scheduled maintenance. He got right to work and was done before I knew it. I would recommend Hunter and Tonna Mechanical 100%

Review 142 (2024-10-07 - Rating: 5)
Excellent service. Cory Dahl did a great job cleaning the dryer vent. I would recommend him for anyone needing vent cleaning.

Review 143 (2024-07-27 - Rating: 5)
Kyle did a great job installing our new mini split. He answered all my questions on the install. The job was completed quickly and everything was cleaned up afterwards.

Review 144 (2024-10-22 - Rating: 5)
Aaron did a complete inspection of our furnace and found a failing flame sensor, which he was able to replace on the spot and used our comfort care discount.

Review 145 (2024-08-28 - Rating: 5)
Tonna provides very timely service, they will arrive quickly when you need service.Rob is very patient，He explained the cause of the problem.My A/C is rather old.Maybe it will run for a while after repair. But I may decide to ask them to help me replace a new one.

Review 146 (2024-09-04 - Rating: 5)
Jeremy White did a plumbing repair in my townhouse today. His work ethics, honesty and integrity would make his mother Proud. He was extremely helpful in explaining the details & all it would encompass on a future project. Thank you so much, Jeremy, for your outstanding help!A shout out, too, for the wonderful work Ella Sexton did here yesterday in trouble-shooting & preventing issues with the A/C! She was thorough, & detailed oriented, explaining everything as she went along. Thank you, Ella!Thank you, too, Tonna!!! Your staff have consistently been excellent, professional, & caring!❤️❤️❤️

Review 147 (2024-11-25 - Rating: 5)
Justin was very thorough and efficient in replacing our water softener. Very friendly and professional!

Review 148 (2024-05-04 - Rating: 5)
Tonna was very easy to work with, very professional! Brian did an outstanding job! He was timely, tidy and very knowledgeable! He is easy to talk to and explained everything he was doing, step by step. Answered all of our questions and concerns. Job well done!

Review 149 (2024-09-06 - Rating: 5)
Ella was great to work with and got our furnace ready for the heating season plus made sure our air conditioning would be ready for next year. Thanks, Ella and Tonna.

Review 150 (2024-11-28 - Rating: 5)
After hours call on the Wed before Thanksgiving. Furnace stopped working. Skylar was timely, friendly and efficient.

Review 151 (2024-11-14 - Rating: 5)
Kaleb J. showed up on time for my plumbing checkup, did a great job of telling me what he was doing and also gave me tips to make things run smooth going forward.

Review 152 (2022-06-11 - Rating: 5)
Fast and courteous service. I always feel like the most important thing is that I am happy with the information and service provided. Tonna has the best crew who have helped me through everything from emergencies to yearly maintenance.This past week my kitchen faucet finally broke and Tonna was there to help me get a new one installed. The faucet was super old and so is the plumbing but they handled all the challenges like pros. My new faucet is so smooth...I should have replaced it a long time ago! Thanks, Tonna!!

Review 153 (2024-12-06 - Rating: 5)
Efficient, helpful, patient, flexible. I could go on. They have been out to my house countless times and I have never been disappointed.

Review 154 (2024-10-24 - Rating: 5)
Good communication. Technicians were great. Very satisfied with the garage heater they installed.

Review 155 (2024-06-25 - Rating: 5)
Fantastic job. Arrived early and finished the install in half the time we were quoted. Totally cleaned up before they left, you wouldn’t know they were even here. Very happy with the work.

Review 156 (2024-10-21 - Rating: 5)
Thank you for the prompt response to service the furnace. Aaron checked out the new system and set the thermostat right. The furnace is working fine.

Review 157 (2024-06-14 - Rating: 5)
Hunter and his assistant were awesome! He explained everything that he was going to do. Performed job in a timely manner. Very professional and courteous. I would highly recommend.

Review 158 (2023-09-26 - Rating: 5)
Exceeded expectations. Garage heater looks and runs great. I told them I could install the thermostat, but they did it anyway. Also made an extra effort to do the roof vent so it wasn’t an eyesore out a view window. Thanks guys!

Review 159 (2024-04-10 - Rating: 5)
Corey was prompt, professional, and knowledgeable. He explained everything he would be doing, provided updates during the process, and offered recommendations for future service. Outstanding experience! I wouldn’t hesitate to call Tonna again for service on my furnace. Highly recommended!

Review 160 (2024-11-20 - Rating: 5)
Jayden was very professional and helpful in resolving the problem. We noticed the error message low water pressure on the new boiler. We were very happy he was able to fix the problem.

Review 161 (2024-12-05 - Rating: 5)
Very professional and nice. Fixed our furnace the same day we called. Thank you Mike!!

Review 162 (2023-10-11 - Rating: 5)
We recently had Trent Martin to our home to check why our pilot lights were out on all our gas appliances. He was very polite and quickly was able to light our pilots after many unsuccessful attempts by us. He figured out the issue and we are now able to use our fireplace and other gas appliances.Highly reccomend Trent and Tonna.

Review 163 (2024-12-16 - Rating: 5)
All good. Very helpful. Spent time teaching me how to control the humidifier when home and on vacation

Review 164 (2024-09-26 - Rating: 5)
Will always use Tonna.Very knowledgeable and friendly technician. No matter what we need done or call them for they have done an excellent job for us.

Review 165 (2024-07-09 - Rating: 5)
Saved at least $700 with Tonna to replace our water softener compared to Culligan and Haley. Kyle and Maggie were super friendly and respectful.

Review 166 (2024-12-14 - Rating: 5)
Kyle was fantastic!! Very professional, to the point, and helpful. Look forward to working with Kyle again in the future!

Review 167 (2024-09-27 - Rating: 5)
I just wanted you to know that Jeff and Jeremy finished reworking the duct work and installing an additional damper for the upstairs zone and appear to have done a very good job. I also wanted to let you know I got the rebate package from you and Cindy and it was easy to just complete the forms and get them mailed. I appreciate the cooperation, excellent response to my concerns andgood work done. Well find out over the next few cold weeks if the overall system heats the home as expected but certainly the project has me very satisfied to this point.... (a week later the work was done....) Results: To add to our satisfaction I dont know if you know that Jeff and Jeremy did an excellent job of reworking the duct work significantly improving the structure flow in the furnace room and very significantly affecting the air flow on both levels. Then the downstairs thermostat failure issue occurred again later last Tuesday, after Jeff was finished (issues not related). I called and Emily came Wednesday to diagnose and she was able to reproduce the thermostat failure in the master control unit so she replaced it. Our heating and comfort experience since those fixes has been excellent. All rooms up and down stairs are comfortable and right on the temp set. Clearly the issues were addressed. We didnt realize we were living with a flawed system installation since 1998.Thanks and share this with your boss too so he/she/they know that responsiveness, cooperation, fairness and good work did not go unnoticed.

Review 168 (2024-12-20 - Rating: 5)
Sam S. was fabulous - very professional and took the time to answer my questions and educate me about my furnace. Thank you!

Review 169 (2024-12-06 - Rating: 5)
Very prompt response a respectable gentleman identify the problem quickly and remedied The issue. All went very smoothly as always with Tonna mechanical thank you

Review 170 (2024-08-28 - Rating: 5)
Technicians arrived on time and were very professional. Installation was supposed to take 8 hours and they were done in 5 hours. Excellent.

Review 171 (2024-12-16 - Rating: 5)
We are really pleased with Dan. He explained everything that would work best for heat in our garage.

Review 172 (2024-04-17 - Rating: 5)
Rob was very efficient and we discussed the settling of our air conditioner outdoors. I also love the new furnace filter he installed. I absolutely HATE dusting and my husband has some seasonal allergies. If this helps both of us we will really have to thank Rob again!

Review 173 (2024-06-18 - Rating: 5)
James was very nice, took the time to explain everything that was going on, give me numerous options as well as what he would advise I do, and got my air conditioner back up and running quick. I appreciate him teaching me about what was going on so I am more informed and understand better how these things work.

Review 174 (2024-11-12 - Rating: 5)
Hunter was professional, friendly and did a great job explaining what was needed. Highly recommend!

Review 175 (2024-08-14 - Rating: 5)
Tonna put in a new furnace, AC, and sump pump for our home. They were prompt, polite, and did great work. My musty basement smell is totally gone!

Review 176 (2024-09-24 - Rating: 5)
Wonderful customer service as always. Techs have the know how and sales are often ex-techs so they understand the job and equipment they are selling.

Review 177 (2024-07-22 - Rating: 5)
Our sump pump backed up during the last big storm and caused damage to our entire basement. Jeremy was awesome, super efficient, friendly and knowledgeable. Thank you!

Review 178 (2024-09-23 - Rating: 5)
Maggie was great. Very informative and professional. Very professional, informative and did a great job. Will use again. Installer’s Sam & J were as good as it gets. Very pleasant, professional and just nice people. Every step with Tonna has been fantastic!

Review 179 (2024-05-09 - Rating: 5)
I was very pleased with Watt and CoreyVery impress with how professional and super kind. Would recommend them. They treated our home like it was their own. With tons of care. We were very happy with their work.

Review 180 (2024-12-13 - Rating: 5)
I had a dripping furnace exhausts pipe that needed to be fixed. I submitted a request and Ella the service technician should up and resolved my problem!! She was fast, efficient and personable. I would highly recommend Tonna for future HVAC work!

Review 181 (2024-10-31 - Rating: 5)
Hunter fixed our leak problem immediately! I couldn’t ask for better service! I would recommend him to anyone!

Review 182 (2024-12-26 - Rating: 5)
Brady did a Great job of communicating everything he did for me to Easily understand. N Very Professional also.

Review 183 (2024-11-01 - Rating: 5)
Hunter provided excellent service. Definitely a positive reflection of the company’s impression of professionalism!

Review 184 (2024-08-06 - Rating: 5)
Aron was super respectful, showed me what he was going to do to the air exchange, did it, showed me how to maintain it, and answered all my questions.

Review 185 (2024-04-10 - Rating: 5)
Jamie is clearly very knowledgeable and enjoys his job -- a winning combination. Explained the physics of the machinery and made a few tweaks to improve its efficiency. A new employee, Ella, was working with him, and she fixed a problem with my Carrier app that the central help desk was unable to solve. Overall, excellent service.

Review 186 (2024-12-03 - Rating: 5)
Tonna has been our go-to company for plumbing, heating, and air conditioning needs for many years. Their folks are prompt, professional, and they do top-notch work. Most recently, Jory Johnson stopped by to do an annual furnace check. He was great. Among other things, he made some heating adjustments that should enhance furnace efficiency. I appreciate that Tonna service folks provide suggestions and estimates without any arm twisting or hard selling. We really trust them and would highly recommend Tonna to anyone in the market for their services.

Review 187 (2024-11-15 - Rating: 5)
I needed a new furnace. Tonna was quick, professional and personable! I won’t hesitate to call Tonna for future needs!

Review 188 (2024-07-23 - Rating: 5)
Mason was very nice and professional. He arrived on time and explained what needed to be done when they return to replace my water heater.

Review 189 (2024-04-17 - Rating: 5)
I am very pleased with the service and care provided by Jeremy. He helped me deal with a minor problem and a more serious problem. He did a beautiful install for my sink and fixed a leaky pipe that was a surprise in the day.

Review 190 (2024-12-26 - Rating: 5)
Kaleb was very good to work with! He was helpful with advise on getting a fixture, on short notice, and with what I had to do to prep for him to do the job. He was also very good at explaining what he was doing. He did a great job on the repair and calmed my anxiety by getting it all done before we started getting a houseful of company. Thank you Kaleb!

Review 191 (2024-07-25 - Rating: 5)
Professional, prompt, happy with the service. Wyatt performed duct cleaning after we had sanded our floors and did an excellent job.

Review 192 (2024-06-21 - Rating: 5)
Winter 2021...Mike quickly diagnosed the problem, and fixed the issue. He stayed and then trouble-shot a second cascading issue from the first one. He got us working again. Once they get replacement parts, someone will be back to replace the parts for the second issue. Mike is a true professional! Expert service! He explained everything extremely well. THANK YOU! Mike returned with the replacement parts and we are all A-OK!Dec 2023...Mike was here doing a routine check, when he found the same issues as before. The heat exchanger in our 15+ year old furnace was corroding and clogging up the water trap. He said they could replace the exchanger, but other things were also going bad. He did a carbon monoxide check to ensure we were safe (we were). In discussing options, we decided to get a quote on a new furnace.Mason showed and explained the options, and we went with his recommendation, because the choice was compatible with all the air filter, duct work zoning, and air conditioning things we have installed.Sam H was able to remove the old furnace and install the new furnace in about half a day. He did a great job. Super workmanship! He also updated the water heater flu to bring that up to code. He redid the J tube we had for the fresh air intake, making a sheet metal box for it. Excellent work.Thank you all so much!11 Gold Stars!June 2024Routine A/C check. Kyle found that all was well. We replaced the Aprilair humidifier pad. He replaced the air filter. Thank you! Excellent service!

Review 193 (2023-09-06 - Rating: 5)
Mike came out for a diagnostic evaluation. The news wasn’t easy but was clear and transparent. He answered questions completely and honestly. Then arranged for a same day estimate vi. Grateful to Mike and Tonna!Dan arrived on time for my estimate visit and did a heroic job assessing my need an and answering numerous questions. I was confident while considering my options and accepting my best solution for that day and the future in this home.Kyle was on site and ready the next morning. Old AC and furnace units came out; fresh air/exterior vent stuff was handled skillfully in this 1880s-original-with -additions home. Another expert arrived midday and by 3:30 all by was running smoothly with a thorough walk through and all.Great experience and so much less to question each season as I fire things up! Looking forward to seeing and living a more ‘efficient and effective’ experience!Thank you Tonna team!

Review 194 (2024-08-23 - Rating: 5)
Jason was very thorough & informative. Appreciated that he described different options as budgets are not one size fits all.