F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Located in Richmond, Virginia

Address: 5310 Markel Rd ste 300, Richmond, VA 23230, United States

Phone: +1 804-408-3866

Rating: 5

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Comments

Review 1 (2024-12-28 - Rating: 5)
I’ve had a very good experience working with electrician Jimmy Nguyen. He has done several jobs for me so far, and I plan to schedule more with him. Here’s a photo of the under-cabinet lights he installed for me. I’m really happy with how they look. He is both professional and personable and takes the time to explain things in detail. He also responds quickly to emails, which is much appreciated!

Review 2 (2024-12-17 - Rating: 5)
Daniel was Amazing, thorough, and well-versed and what could cause a fire which I didn’t even realize my Could’ve actually flamed up with an outlet that was not properly jointed. I’m terrified of that thank goodness it was fixed because it was a brown by the time I was done with it. This man was great And he was very personable as well. I really enjoyed him and his thorough and non-sales like techniques. He was more concerned about my safety.

Review 3 (2024-12-19 - Rating: 5)
Jimmy Nguyen was very professional but friendly. He did a great job explaining the electrical inspection process. He offered several recommendations once he was done, and made sure I understood and was comfortable with his recommendations.

Review 4 (2025-01-04 - Rating: 5)
I was nervous about sketchy wiring on an outdoor light fixture and luckily, I was able to get a same day appointment. Daniel came out, was great at explaining what happened and affirmed that I took the right steps in addressing the problem. He was super nice, professional, fast and took care to make sure the space was cleaned up afterwards. 10/10, thanks Daniel!

Review 5 (2024-12-19 - Rating: 5)
Jimmy Nguyen arrived put on his shoe covers and explained what he’d be doing to help resolve our problem. He was very professional extremely Thourough and was clear I understood what would be repaired if needed. He asked if I had any questions and if I was satisfied with his work which I was. I certainly would recommend jimmy and or FURR to take care of your home matters. Thanks greatly jimmy. Great job!

Review 6 (2024-12-27 - Rating: 5)
The Dispatch girls are amazing and were able to answer all of my questions. The technicians in every field Plumbing, Electrical and HVAC are very polite and professional. Made sure I knew what they were talking about and what they did. Thanks FH Furr!

Review 7 (2024-12-09 - Rating: 5)
One word to describe F.H.FURR company is absolutely AMAZING! On November 30, 2024 late in the evening I had pulled up to my driveway. And noticed that the dust to Dawn light was off on the back porch. Which was a little strange and out of the normal. Once I arrived inside my home. I walked into the foyer area and notice the thermometer was reading that there was a “wiring error” along with me noticing there wasn’t any heat within my home as well. To make a long story short.I started becoming frantic due to the frigid temperatures that we all have been experiencing in Richmond, Virginia during this week. From the beginning customer service was absolutely helpful,polite, courteous, and professional. Once I explain my situation, they had no issues with getting a technician out to me. Customer service let me know the technician name and his ETA. I had the privilege with meetingMr. Daniel Walker the technician. He was so courteous and very knowledgeable with explaining to me exactly what the issue was with my panel box. Which was a high potential risk of a fire hazard.I was worried to pieces not knowing where I was going to stay at or what I was going to do. My only family was my late husband and the rest of my family is in Bermuda. Mr. Nathan Sable, and Mr. Walker ease my mind with making me feel comfortable and at ease that they’ll can proceed with getting me back into a safe home as quickly as possible. See I was living out of my vehicle, and Mr. Sable could not go another day without knowing that I wasn’t in a safe warm place, which would be my home. I say all of this to say many people do not believe there are good companies that care about the public. Well I can definitely tell you for sure F.H. FURR does care for the safety of their customers,the mindset of their customers.To me that goes a long way. That shows loyalty to your customers and treating them as human beings.I will forever be grateful for these two men and their customer service team. I’m crying as I’m writing this review because you have no idea how good it felt to be reinsured that someone was there for me in my time of need. I thank you guys from the bottom of my heart. I know for a fact my husband put you guys in my path. For he always knew good people with genuine care for others. love you all much! Mrs. Gary. I

Review 8 (2025-01-03 - Rating: 5)
Kenny Trimmer came out to fix a confusing electrical issue I was having…and he didn’t give up until he figured it out. Both my wife and I were extremely pleased and impressed by the service Kenny and FH Furr provided…thank you

Review 9 (2025-01-06 - Rating: 5)
From my initial call for service to Jimmy’s explanation and plan for returning it was handled great. Highly recommend!

Review 10 (2024-12-27 - Rating: 5)
Very responsive, effective and personable. Will ask for Jimmy NGUYEN for our next electrical job.

Review 11 (2024-12-17 - Rating: 5)
Kenneth came out same day and fixed a complicated problem that could have ruined the holidays. He was extremely professional too.

Review 12 (2025-01-07 - Rating: 5)
Fixed it quickly. We have heat!

Review 13 (2024-12-19 - Rating: 5)
Good job!

Review 14 (2025-01-07 - Rating: 5)
Great job, and clean

Review 15 (2024-12-18 - Rating: 5)
Great job!

Review 16 (2025-01-12 - Rating: 5)
Professional, wuick to respond, and explained everything in an easy to understand manner

Review 17 (2025-01-12 - Rating: 5)
Jimmy N was wonderfully responsive.

Review 18 (2025-01-11 - Rating: 5)
I was very pleased with the electrical inspection by Joshua Kidd. He was very thorough and was able to install a Category 2 Residential Surge Protector below my panel box, on the spot. And although he did not have the outside trim around the SP with him, he said he would return to do this at a later date convenient to me. Very pleasant attitude and presence.

Review 19 (2025-01-10 - Rating: 5)
The electrician that came , Jimmy Nguyen, was great. He did a great install, solved a second problem for us, cleaned up after himself and was great to talk with as we worked through questions.