AquaDux Plumbing

Located in Richmond, Kentucky

Address: 167 Shady Oaks Dr, Richmond, KY 40475, United States

Phone: +1 859-369-1110

Rating: 4.8

Review 1 (2023-03-13 - Rating: 5)
Dylan and Matthew were incredibly empathetic to our emergency plumbing situation, as well as patient and informative. They made great efforts to remedy our issue as fast as they could on very short notice. When someone else was unable to complete a portion of the project we had, Dylan and the owner Ben came out and fixed it. We were blown away with the customer service given by the office staff Elvira, and the owner Ben. Shout out to Dylan for leading his team well, and easing a very hectic and stressful situation for us. Hoping we don’t need plumbing services anytime soon, but will certainly be calling AquaDux if we do.

Review 2 (2023-06-09 - Rating: 5)
Dylan and Matt came out and they hit every speed bump they could, when fixing our outdoor spigot and pipe. They were so professional and gracious and always kept a smile even through the frustrating experience. We were completely without water until they fixed it. They got it fixed and replaced and were great representatives for your company. My husband said they are going to be our go-to guys from now on!!! Thank you so much for everything!

Review 3 (2023-04-18 - Rating: 5)
Dylan came to our home today. Delighted to see a service company that shows up with a smile and in good spirits. He was fast, efficient, and knew what he was talking about with our repair. Would 100% do business with these guys again. Even from the start it was easy to get this project knocked out with them. Everyone was super friendly!

Review 4 (2023-04-19 - Rating: 5)
I called in the middle of the night and Elvira answered the phone and she was polite and patient with me. Then she sent a plumber to me and kept me updated the whole time. Dylan the plumber fixed the problem quickly. I appreciate AquaDux Plumbing so so very much.

Review 5 (2022-12-16 - Rating: 5)
I needed a hook up to the gas line for my house, and had been living without heat. After about 6 calls to other plumbers in the area, with no responses, Aquadux picked up immediately and set up an appointment. Big shout out to The phone team and Austin and crew, who did a phenomenal job, quick, and at a great price. Everyone was friendly and kind, and i’m so glad to have heat! I will definitely be using again quite soon for some additional projects. Thank you Aquadux team!

Review 6 (2023-03-13 - Rating: 5)
My water heater was needing to be replaced. These guys answered my call. Showed up on time the next day when they were scheduled to. Very friendly and professional. I am impressed with this company and would use them again.

Review 7 (2023-04-19 - Rating: 5)
We called AquaDux and got service same day for a stopped up drain. Our Tech, Dylan, was very personable and took precautions to keep everything clean. Highly appreciated the service.

Review 8 (2023-04-19 - Rating: 5)
Amazing company! At a very stressful time, they made it very easy. I have no idea about anything in plumbing but they gave me more than enough information and walked me through every possible thing. will be using this company for any more issues with plumbing

Review 9 (2023-09-13 - Rating: 5)
These are the only plumbers I deal with. They are now owned by Apex. I had Mike B. This time and he was very polite and professional and really took the job serious , hard worker!

Review 10 (2023-02-20 - Rating: 5)
I needed a toilet installation in my home. This company was very professional and completed the work on time. Their pricing was the best that I could find and their work exceeded my expectations.

Review 11 (2023-02-20 - Rating: 5)
I needed my water heater replaced and this company was very good, honest and their pricing was very fair. I definitely recommend them and will be using them for future plumbing needs.

Review 12 (2023-04-05 - Rating: 5)
This is the 2nd time we called Aquadux to fix something, both times they have been responsive and professional. This time we ended up not using them because the price they gave me I thought was too high to put the tub spout back on.

Review 13 (2023-04-30 - Rating: 5)
Very professional for a very tough job. My drain was a nightmare and took at least twice as long as usual but they got the job done and finished on a Sunday evening when they do not usually work. Thanks guys!

Review 14 (2023-02-18 - Rating: 5)
There is not enough good I can say. We had a disaster in December and they rode in like the calvary.This week I encountered a different issue and they fixed us right up again!!Can not thank this team enough!!

Review 15 (2023-04-24 - Rating: 5)
The plumber was very professional and knowledgeable I’m very happy with the services provided I highly recommend this company

Review 16 (2023-04-20 - Rating: 5)
Haven’t use them yet but they’re responsible people and they answer all my questions very well I would recommend them to my families and friends.

Review 17 (2022-12-30 - Rating: 5)
This company is amazing! They are reasonably priced and extremely professional. 10/10 recommend :)

Review 18 (2023-04-24 - Rating: 5)
Their service is stellar. They are professional, efficient and their work is immaculate. Will.continue to use their services.

Review 19 (2023-02-21 - Rating: 5)
Very professional and knowledgeable.They are my go to in anything plumbing.

Review 20 (2023-04-25 - Rating: 5)
Great service! Best service cost! Thanks Elvira for all your help.

Review 22 (2022-12-14 - Rating: 5)
They came at weird hours to repair my emergency situation. They explained everything.

Review 23 (2022-11-30 - Rating: 5)
Just want to shout this amazingcompany out. For friendly service andthe patience when we were behindpaying because of a card issue. Notonly were they the only people to comeout in general in our emergency withplumbing and me and my partners firsttime with it. within 2 hours they showedup. It was very affordable and they fixedplumbing that another guy did incorrectly .

Review 24 (2023-03-29 - Rating: 5)
We got up to a leaking water heater. They came out almost as soon as we called and had a new one delivered and installed within a matter of hours. Very friendly, polite and efficient. Highly recommend.

Review 25 (2023-04-04 - Rating: 5)
Collin was great. Friendly efficient and quick

Review 26 (2023-04-24 - Rating: 5)
Absolutely amazing quality service! I recommend 100% they were professional every step of the way.

Review 27 (2023-04-21 - Rating: 5)
I recommend the services 100%. Very satisfied with the work they did, their customer service was excellent.

Review 28 (2022-10-28 - Rating: 5)
They did great job, they worked with my schedule, the guys that came out knew what they were doing and treated me like a person not just another job or another dollar. If I have any thing in future I will give them a call, price was great all so