Close Comfort Plumbing Heating & Cooling LLC

Located in Reading, Pennsylvania

Address: 920 Douglass St, Reading, PA 19604, United States

Phone: +1 484-249-9298

Rating: 4.9

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-08-01 - Rating: 5)
Great work from Close Comfort. . Carlos, Johnny and their team did a great job. Very knowledgeable guys. They were professional, courteous and cleaned up everything before they left. They got our job done within a few hours at a great price. They will be doing all of our work in the future. Adding to this review, on August 1, 2023. Our AC system shut down and we called Johnny and Carlos back to diagnose the problem. They came the next day, diagnosed the issue ordered a part that was needed and we had our system up and running. This comps will put YOU first! They have been really great to work with. Thanks again Close Comfort!

Review 2 (2024-09-05 - Rating: 5)
The time had come to replace my 23 year old furnace and I chose Close Comfort to do the job. They had done some maintenance on my furnace in the past and I always had a good experience with them. Carlos and his team (Gary & Jerry) removed the old furnace and installed the new one in one day. They were all very professional, friendly and knowledgeable. After the new furnace was installed, they cleaned up their mess and Carlos ensured that the system was working properly before leaving. I would recommend these guys to anyone in need of their services.

Review 3 (2024-11-29 - Rating: 5)
They had availability on black Friday and Chris inadvertently helped me figure out that one of my breakers in my ancient load panel was actually bad. After he left I took a fluke clamp meter to the circuit and found that the 15A breaker was tripping at only around 5A. Chris was super friendly and didnt make me feel bad about my forgetting to check the load panel!

Review 4 (2024-08-07 - Rating: 5)
Our household has collaborated with Close Comfort during both the autumn and summer seasons for the installation and maintenance of air conditioning and heating systems. Carlos demonstrated exceptional dedication, providing detailed explanations and going above and beyond to ensure the tasks were executed flawlessly. We were able to have a heating unit installed within a single day. It would be difficult to find a more dependable individual or organization to entrust with our property. We wholeheartedly recommend their services for addressing any home-related concerns.

Review 5 (2023-10-11 - Rating: 5)
The company has a wonderful staff who helped us through a hot water heater issue. Very pleasant to talk to and answer any questions we have. I recognize this small business to everyone

Review 6 (2024-12-02 - Rating: 5)
Excellent service and skill. Very satisfied with the shower part replacement which they executed for me.

Review 7 (2024-06-20 - Rating: 5)
This is the second time we’ve hired Close Comfort. They are quick to respond, schedule and service our needs. They did the job right and saved us from a 90 degree heat wave.

Review 8 (2024-01-25 - Rating: 5)
Carlos showed up on time and was very knowledgeable. He and his crew replaced a radiator valve for me and installed an auto fill valve on my oil furnace. The bill was exactly the price we discussed too. Ill definitely call Close Comfort for all of my plumbing needs.

Review 9 (2023-08-25 - Rating: 5)
Shannon was a pleasure to work with and was upfront on pricing and procedure. She got me scheduled same day that I called. The two technicians that showed up (Ed & Ray) were both great. Courteous, respectful and on time. It’s hard to find a local outfit that’s reasonable on price and provide excellent service. I will be returning for future services. I highly recommend. Five Stars all the way!

Review 10 (2024-02-27 - Rating: 5)
Every time I have come to your company’s I get a quick turn around. You guys are honest and offer fair quotes to customers. I referred your company to another person who told me that you did great work for them and at a fair price. Matter of fact the person I referred to you told me that your quote came in a lot lower which why they chose your company. I told them that I would not refer them if they didn’t do right by me.

Review 11 (2022-02-10 - Rating: 5)
I was having issues with my forced air furnace, and of course it was one of the coldest nights of the winter so far. The first place I reached out to couldn’t fit me in for 5 days! I did some online research and found Close Comfort. I made an appointment online. The day before my appointment, I received a text to let me know when a tech would be coming. I appreciated the heads up so I could plan for their visit. Then I also received a text from the tech himself letting me know he was on his way. The tech was very knowledgeable and professional. He identified the issue and cleaned and inspected my furnace. Their fees are very reasonable and they are great with communication and making sure the customer is happy. I would recommend Close Comfort to anyone based on my positive experience with them.

Review 12 (2023-08-10 - Rating: 5)
Extremely satisfied with the service I have received from this company. They have done the impossible to make my heat and AC units work perfectly well and I couldnt be more thankful as I was also able to save some money. The team works really hard and are very knowledgeable and experienced. I strongly recommend.

Review 13 (2022-07-15 - Rating: 5)
I needed a new heater and Johnny came out and suggested a combi boiler. I really knew nothing about them so he took the time to explain what they were and why it was the best choice for me. After getting their estimate I called 2 other companies for estimates to see how they compared. Close comfort was the least expensive by far. They scheduled installation Within days. Came when they were supposed to and everybody on their crew were awesome as well. Work was compleated when they said and everything is all good. Thank you Close Comfort

Review 14 (2022-03-21 - Rating: 5)
Reliable, courteous and professional, are just a few of the words I could use to describe this business. We had a faucet leak issue in our home and needed under sink pipe repair, main water valve replacement and new faucet installation. Carlos and his assistant Gary did an amazingly awesome job! We are very satisfied with the work done, would definitely use their services again should the need arise and highly recommend them. Thanks so much, Close Comfort LLC!!

Review 15 (2024-12-30 - Rating: 5)
Fair pricing and outstanding service! Highly recommend.

Review 16 (2022-02-04 - Rating: 5)
The guys did a great job & I highly recommend them! My radiator was punctured by another company during a new flooring installation. Johnny came the next day & repaired the leak so we could turn our heat back on until we could work out the details with the flooring company. The guys were patient but on top of working with the other company to ensure the new unit would be handled. Once the flooring company finally got their act together the guys scheduled the appointment to install the new unit. They were on time & replaced the old unit in no time! They were so respectful of my time & our house. Their work was A1! Thank you for doing such a great job!

Review 17 (2023-06-17 - Rating: 5)
Love these folks! Prompt, professional, highly skilled, reasonable prices. In summary, a great value.

Review 18 (2023-11-21 - Rating: 5)
They are the best! I know I can count on Carlos to understand my situation and work with me. I trust him and his employees completely, I had to run to work and they finished the work and locked up my house! Great guys, a true trustworthy local company.

Review 19 (2022-03-15 - Rating: 5)
I had a heating unit emergency. Carlos came out on a Sunday-Super bowl. Sunday! Assessed the issue and was back with 2 of his men Ed and Johnny At 8:30 the next morning Very courteous. Very professional communication regarding the issue -was precise and clear and the pricing was fair and reasonable they kept the work space clean and contained and finished in an appropriate amount of time. Would highly recommend !!

Review 20 (2024-01-06 - Rating: 5)
Carlos answered my inquiry within a few minutes and helped solve our issues with our oil heater and hot water heater literally the next day right before a huge snow storm! These guys are the best!

Review 21 (2022-06-06 - Rating: 5)
I recently had Close Comfort install a new A/C system, water softener, and whole house humidifier. Their team was very professional and courteous, Johnny was very knowledgeable and has always been quick to respond to questions and repairs in the past. I highly recommend them.

Review 22 (2024-07-31 - Rating: 5)
Very professional, knowledgeable and courteous group of guys. Would use their services again!

Review 23 (2022-08-04 - Rating: 5)
During this heat wave I was able to get a technician out and the problem resolved in under 24 hours. Had a great response from this group. Very happy with the service. Disappointed in who installed it the first time not from Close Comfort.Thanks for making our house comfortable againSteven C

Review 24 (2024-02-11 - Rating: 5)
Quick and professional service! Plumbers gave a lot of great advice. I will definitely use them again and refer to my friends. Thanks guys!

Review 25 (2024-02-01 - Rating: 5)
Close Comfort replaced the heater igniter on my HVAC system. The guys were on time and professional. This is the second time I’ve used this company and they continue to be reliable. Highly recommend.

Review 26 (2021-11-10 - Rating: 5)
Close Comfort responded sooner and was able to accomodate my schedule sooner than anyone else we contacted. Carlos and his team are very professional and efficient. My heater is good to go now and I am very grateful.

Review 27 (2020-11-21 - Rating: 5)
This is in response to the 1 star comment left on this business. The person that left that comment was a realtor who sold a house to me and was not happy that they needed to fix plumbing of the house. They tried to fix the job with an unlicensed plumber who did not do a good job on the first fix of our faucet and leaky shut of valves. Carlos and his team were at our house all day and there tech said that he had “never seen such a messed up plumbing job in his 23 years, and whoever did the work had no idea what they were doing.” They needed to completely rearrange the faucet and make multiple trips to correct the issues. That’s the reason it cost so much. No reason to beware as stated below. Carlos and his team were awesome that day and also when they had to come back to fix more issues from these fly by night flippers. Be careful who you buy from but I would give my business to Close Comfort any day.

Review 28 (2021-11-17 - Rating: 5)
HIGHLY RECOMMEND ⭐️ I couldn’t thank these 2 individuals enough!!! They came in and solved my oil furnace issues after thoroughly inspecting and trying to find the proper solution. Not to mention, helping me figure out why we should not allow just anyone “yetty men” to come and service your furnace, I was played like a fool by a former HVAC tech and the new parts he installed weren’t so new. Because of them my kids and I will sleep in a warm home. Thank you 🙏

Review 29 (2021-05-03 - Rating: 5)
We had an issue that needed immediate attention. Close comfort responded quickly and was very punctual. The quality of service was outstanding. I highly recommend them if you have any plumbing issues!

Review 30 (2024-06-14 - Rating: 5)
Always fast, great, professional service. Carlos and his team are wonderful!

Review 31 (2024-06-22 - Rating: 5)
Great customer service. Reasonable price. Will use company again.

Review 32 (2022-03-18 - Rating: 5)
These guys are the real deal. Professional, efficient, and gets the job done right. The process was so smooth. I’ll be a returning customer.

Review 33 (2023-01-06 - Rating: 5)
The Guys were on time and ready to get the Job done and it was done right and the price was good for a 2 day job so thanks Guys for getting my hot water back up and running.

Review 34 (2023-10-01 - Rating: 5)
Stayed for an extra time to search for a problem that turned out to be in the thermostat beyond the boiler fix that he took care of. Extra helpful.

Review 35 (2024-04-05 - Rating: 5)
This company went out of their way to not only drive a longer distance, but do it in the rain, and clean up the mess that occurred not because of them, but because of the situation we were in. I did not expect all that they did. I cannot give enough praise for their hard work and dedication to NOT making a mess in my new home. No appliances had to be removed and they did it all without any messes made. Friendly, on time and very professional! Even offered to remove his shoes before entering, absolutely amazing!

Review 36 (2021-05-10 - Rating: 5)
Very satisfied with the work and professionalism of the gentlemen who came and repaired a problem i had with my boiler..would highly recommended..thumbs up

Review 37 (2023-09-15 - Rating: 5)
Close comfort is amazing locally owned business that has exceptional service

Review 38 (2022-10-18 - Rating: 5)
These guys know what they are doing and they are very reasonable in price. I highly recommend them!!

Review 39 (2023-10-02 - Rating: 5)
Very professional and helpful. Keep you informed throughout the process.

Review 40 (2024-03-25 - Rating: 5)
I have used Close Comfort Plumbing Heating & Cooling LLC many times and as recent as today; 6/1/2023; Thursday to replace our kitchen garbage disposal. They have installed and replaced our water heater and installed a utility sink with sump pump in our basement. Also service our heating and air conditing system. There Service; Price; Quality and Customer Service is second to none. I can only give them the highest rating of 5 stars; but in all actuality they deserve a 10 star rating. Carlos and his entire Staff and Company are all Great and talented individuals. Do not even waist your time looking for any other Company that does their Services. Close Comfort Plumbing Heating & Cooling LLC is the top of the industry in what they do. No competition out there at all compared to them. That is a fact!!!! I thank your Company for all you do and how wonderful you Service your Customers and how skilled and talented all your people are.

Review 41 (2020-07-16 - Rating: 5)
Awesome service and great rates, I strongly recommend for all your HVAC needs

Review 42 (2023-10-16 - Rating: 5)
Carlos and the guys did an excellent job installing a new toilet & a thermostat. They were professional & friendly and provided a knowledgeable and affordable service that I would definitely recommend.

Review 43 (2023-08-18 - Rating: 5)
The technicians found my problem and repaired it in a timely and professional manner

Review 44 (2023-07-28 - Rating: 5)
Very fine people and very responsible and kind. They Installed my central Ac/Heater system and replaced water heater and I love it. Also I save a lot of money because is energy saver. I just really like working with them.

Review 45 (2022-03-14 - Rating: 5)
Always pleasant, on time and very professional. Very knowledgeable at what he does.

Review 46 (2024-04-01 - Rating: 5)
Great work, quick, efficient and affordable.

Review 47 (2021-01-23 - Rating: 5)
Very kind professional and made sure furnace was repaired and made sure we had heat

Review 48 (2023-12-05 - Rating: 5)
Phenomenal client service with a touch of comfort!

Review 49 (2022-01-22 - Rating: 5)
Nice people! Great service! They help us replaced all the old water pipes. They are very knowledgeable, fair priced and outstanding craftsmanship. I would recommend them to anyone who needs plumbing work or Heating services.

Review 50 (2022-03-14 - Rating: 5)
They installed 2 sinks for me and fixed a leak in the floor. They were quick and extremely professional. I will definitely use them again and refer them anytime someone is in need of a plumber!

Review 51 (2022-04-29 - Rating: 5)
We had our sewer replaced with pvc pipes at least 10 ft from trap coming towards the house, Carlos and his crew were on time , they told you what was going on every step of the way and most importantly did a awesome job and the prize was also awesome compare to the other 3 estimates we got from other companies ,we would highly recommend!!!! And would use in the near future thank you !!