J Griffin Heating & Plumbing Inc

Photo of J Griffin Heating & Plumbing Inc

Located in North reading, Massachusetts

Address: 50 Main St, North Reading, MA 01864, United States

Phone: +1 781-520-1212

Rating: 5

Services

  • Identifies as women-owned
  • On-site services
  • Online estimates
  • Language assistance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-26 - Rating: 5)

    Josh Griffin and his team from J Griffin Heating & Plumbing arrived as planned. They successfully installed my new system on time. It will take a few days to verify. However, the water and heat are working. They removed the old system, installed the new boiler combo, tested the service, and cleaned up after themselves. I highly recommend J. Griffin Heating & Plumbing for all your plumbing needs. Plus, Kyle tested our water for us. He was very informative and respectful about our concerns.

  • Review 2 (2024-11-30 - Rating: 5)

    Had our heating system serviced after couple years since our other guy was no longer servicing systems. They were promoted to return my call and arrange a day. The service technician was on time very friendly, respectful of property and made sure everything was cleaned up when done. My original review was 4 stars but after speaking with the company and they quickly resolving what I brought their attention to they are now truly 5 stars.

  • Review 3 (2024-12-19 - Rating: 5)

    Service was excellent. They came on time. Took time and care to do the job properly.Clean up after completing the work. Explained how everything should work and provided instructions on how to reach them if necessary. Very pleased with the job and the workers. They worked like they were working in their own home’s.

  • Review 4 (2024-12-10 - Rating: 5)

    Response was immediate. They turned up on time. Explained our options. Got the job done without fuss and no mess. Jeff & Kiara were knowledgeable and polite. Great experience. Will definitely call again next time there is an issue.

  • Review 5 (2024-11-12 - Rating: 5)

    Very satisfied with the the service for my boiler. The men were very professional and talented. They worked as a team and left my house in perfect condition. Working with J Griffin Heating & Plumbing has been a wonderful, very organized and the tradesmen are highly skilled.

  • Review 6 (2024-11-19 - Rating: 5)

    Beautiful system! I love the way the system looks on the basement wall. I now have 3 zones and every room in the house is comfortable. The crew is wonderful, very considerate. No mess when they left which I great appreciate. I will definitely recommend the entire crew to my friends, neighbors, clients and customers!!Thank you!

  • Review 7 (2024-10-15 - Rating: 5)

    Jeff was great! We aren’t from NE so baseboard heaters and water pipes for a furnace are totally new to us. He walked through everything and did a thorough check. Feeling a lot better about using our heat for our first MA winter!

  • Review 8 (2024-10-17 - Rating: 5)

    Been using these guys 6 years. Second plumber I tried since I bought my house and the only ones since then. They used to be just the family - Jeff and his sons, and now there’s a few more plumbers. I trust any one of them. My town water corrodes my pipes so I’ve had enough work done to say that. They do great work and reasonable prices.

  • Review 9 (2024-12-24 - Rating: 5)

    Days before Christmas we needed to replace our furnace. Same day Jeff gave a competitive quote, explained rebates, and gave options. The new furnace was up and running two days before Christmas! Prompt, professional, polite. Cleaned up when finished.

  • Review 10 (2024-05-15 - Rating: 5)

    Nick and his assistant Kyara did a great job with the new shower valve and faucet replacement in my condo unit. They came very close to the opening of the arrival window and finished up in the time estimated to complete the project.They were both very courteous and knowledgeable about the work that needed to be done and were generous with their time answering any questions that I had about the project– before, during and after. I would definitely recommend them and J. Griffin again for any plumbing and heating work that might be needed in the future.

  • Review 11 (2024-11-20 - Rating: 5)

    J Griffin came out to look at my heat pump. They called to tell me they were on the way. Arrived promptly and thankfully it was a quick fix but they finished the job quickly! Heat up and working!

  • Review 12 (2024-10-16 - Rating: 5)

    Highly recommend these folks. Ive been using them for 3 years to maintain water heaters and furnaces. Friendly, knowledgeable, and - most importantly - incredibly honest. Ill be using J Griffin for all my plumbing and HVAC needs for a long time.

  • Review 13 (2024-11-21 - Rating: 5)

    J Griffin Heating & Plumbing did a great job fixing my shower. JT and Kyara were very professional and knowledgeable. They also cleaned up after themselves. I would definitely recommend them to anyone looking for a Plumber.

  • Review 14 (2024-12-04 - Rating: 5)

    Had a leaky filter late last night. Left a comment on the web contact us form and got a call once the office opened this morning and had a service tech(Kyle) here within 2 hrs. Problem solved. Great service and response time. Thanks to all.

  • Review 15 (2024-11-13 - Rating: 5)

    This is a very professional operation from office staff to plumbers. They responded promptly each time I reached out and were very friendly, knowledgeable and helpful. The quality of the work was excellent, and we were comfortable with the price for it. Thank you J Griffin!

  • Review 16 (2024-12-05 - Rating: 5)

    Great service and install. . Their tech Kyle was extremely knowledgable and honest about what options are available. Work done was in a clean and timely manner. Highly recommended.

  • Review 17 (2024-12-21 - Rating: 5)

    Griffin is our first call for heating and plumbing developments. John S and Kiara went above and beyond to find a solution for fitting our replacement faucets. I highly recommend them.

  • Review 18 (2024-08-29 - Rating: 5)

    Jeff and John fixed my leaking bathroom sink quickly. The water was running fine before they left, and then suddenly my cold water was barely running. I gave Jeff a call after he left and he came back and fixed the issue. He did not charge me extra when most places would have. If I ever have issues, I’ll definitely be calling these guys again.

  • Review 19 (2024-12-31 - Rating: 5)

    John was fantastic. I have been working with their company for ages, and I am always very happy with their service and customer service.

  • Review 20 (2024-08-22 - Rating: 5)

    Just had an excellent experience with J Griffin. Scheduling was easy as well as polite. On the days of my appointments for my new dishwasher uninstall/install, Jared and Kyara were prompt, polite, and efficient. I will 100% be reaching out to J Griffin next time I am in need of plumbing work done.

  • Review 21 (2024-08-12 - Rating: 5)

    Ive used J Griffin before and have always been happy with their friendly attitude from the time I called to getting the job done well. Excellent, courteous, and right on time.

  • Review 22 (2024-10-14 - Rating: 5)

    JC Griffin fit me into their service schedule for a No Heat call next morning as a non-customer. The techs reached manufacturer to review the boiler issue potential. Manufacturer was able to identify the potentials problem & I was able to get this fixed with their diagnosis.Thank You.

  • Review 23 (2024-11-27 - Rating: 4)

    The heat pump has worked well and is very efficent. The new thermostat is also very good. The heat has been comfortable and very quiet. My one concern is they removed some pavers and dug up a square patch to put the outdoor unit on a level surface. No one asked me about removing the pavers. I would have much preferred them to put a concrete slab over the pavers for levelling. I raised the issue of water running into the dug up area under the outdoor unit, leading to flooding and erosion of the pase of the outdoor unit. The guy agreed and filled the hole with sand. I responded that water would also erode the sand. So, they sent two people out to put hydraulic sand over the top of the existing sand. Maybe it will hold and maybe it wont. From now on, I think the installers should talk to the homeowners BEFORE installation decisions.

  • Review 24 (2024-09-09 - Rating: 5)

    Kyle and Conner were awesome - on time, knowledgeable, flexible and easy to work with. They did a super job on the task and made recommendations for referrals when needed. Will recommend them and hire again as needed.

  • Review 25 (2024-11-12 - Rating: 5)

    Just absolutely the best ever, hands down professional, courtesy,not enough adjectives to thank them..I know whatever work they do is in the most capable hands….so grateful to have them as our “go to always plumbing company.” Sincerely Ann& Chuck Venuti

  • Review 26 (2024-11-07 - Rating: 5)

    These guys went above and beyond! Our boiler cracked, and we had no hot water. I called and they sent Dave out the same day to assess and quote us, and they started the work the very next day. Not only that, they installed a temporary electric water heater so we could still have hot water while they replaced (and improved) our entire heating system. Jeff, Josh, and the crew were fast, professional, and precise with their installation. We couldn’t be happier.

  • Review 27 (2024-10-30 - Rating: 5)

    John and Kyala were great. Polite, professional, competent, willing to take the time to listen. Took care of our needs. All good.

  • Review 28 (2024-10-30 - Rating: 5)

    I made an appointment for Navien combi maintenance. The service folks appeared on time and, I think, did a very good job - he explained what he had done and how everything looked after taking the necessary readings.

  • Review 29 (2024-09-12 - Rating: 5)

    Jared and Kyara were awesome, short notice visit and they were super professional and proficient and knowledgeable. I appreciate their hard work and would recommend them to anyone!

  • Review 30 (2024-12-17 - Rating: 5)

    Very responsive and professional. Jeff S. And Conner did a great job. Highly recommend them

  • Review 31 (2024-10-23 - Rating: 5)

    They were polite and took care to be cautious with our home. They did a great job and we were very happy with the result.

  • Review 32 (2024-08-02 - Rating: 5)

    This is the second time in two months we have called Griffin Heating and Plumbing from North Reading for service. We had another leak, Kyle and Connor were here that day, and as before they analyzed the problem, ordered parts, made the repair and was finished within a few hours. Great service and job well done.

  • Review 33 (2024-07-10 - Rating: 5)

    I needed several jobs done at once - removing an old septic pipe, repairing a sump pump line, and installing a new water shutoff and filter system. Kyle and Connor arrived promptly, and all work was completed quickly and efficiently. I will definitely be using this company again!

  • Review 34 (2024-11-19 - Rating: 5)

    Kyle was early and waited for the plumbing inspector. He is a professional at what he does. I would highly recommend him for all your plumbing projects.

  • Review 35 (2024-04-23 - Rating: 5)

    Just had my shower valve replaced by Kyle and Connor from J. Griffin. It was a great experience, especially since the valve was ancient and I had some concerns that it would be a very difficult job. Turns out it was pretty straight forward with Kyle and Connor handling it without issue. They also happily found a crack in the shower head neck and replaced it before closing everything up. Excellent service!

  • Review 36 (2024-02-01 - Rating: 5)

    J Griffin Heating and Plumbing were excellent, they were on time, efficient and did excellent work. I highly recommend them and I’ll be calling them anytime I need any plumbing work done.

  • Review 37 (2024-11-02 - Rating: 5)

    So lucky I found J Griffin. Came out quickly. Found the problem immediately. Fixed my old furnace; got it up and running in no time. Thank you!

  • Review 38 (2024-12-03 - Rating: 5)

    Prompt and on time! Excellent service. Can always trust J Griffen Plumbing to service my home.

  • Review 39 (2024-10-31 - Rating: 5)

    One day service can’t be beat! We had no hot water made the call and they came right out diagnosed the problem replaced zone valve to boiler problem solved thanks to the crew of John and Kiara very pleased

  • Review 40 (2024-12-03 - Rating: 5)

    Since buying my house in 2017.j griffin heating and plumbing has done all my work requests. Exceptional at what they do!!!

  • Review 41 (2023-07-19 - Rating: 5)

    Amazing Customer service. 👏 Professional, friendly, and efficient. I had a confusing start, a cartridge was replaced then my hot water wasnt as hot as it was before...and they knew I had to then replace the actual valve to fix it. Being wary of someone trying to just get more money out of me I allowed them to replace the valve entirely which included my cutting a hole in my wall. It took about an hour for the replacement, and he was in and out. Done. I have my hot water back. Yay.

  • Review 42 (2021-05-19 - Rating: 5)

    Jeff and his sons were amazing with their install of a new tankless water heater. They accommodated a quick turn around to install since we had family coming that weekend. Additionally they are extremely knowledge and professional. In the end, their install looked like a work of art and has cut our time to hot water in half.

  • Review 43 (2024-09-24 - Rating: 5)

    Jared was great! He was punctual, respectful and knowledgeable. Will definitely use them again.

  • Review 44 (2024-06-12 - Rating: 5)

    Highly recommend using J Griffin! I had a leak underneath my sink, and they were able to come out and fix it the next day. Jared and Kyara arrived when they said they would, they were very professional, and most importantly they fixed the leak. I will certainly be using J Griffin again in the future!

  • Review 45 (2024-11-09 - Rating: 5)

    A big thank-you to Kyle and Kyara!! It’s nice to take a hot shower again! Have a great weekend. Chuck & Karen Sherzi

  • Review 46 (2024-03-26 - Rating: 5)

    Nick, Jeff, and Sam are amazing! I am always blown away by how kind everyone at J Griffin is. They are efficient, thorough, and very friendly. Nick even remembered our dogs names from a previous visit! Fantastic service that I would highly recommend.

  • Review 47 (2024-03-19 - Rating: 5)

    We are very pleased with the service we got from J. Griffin, Heating and Plumbing. We got text notifications that they were on their way, which was helpful. Kyle and his helper were prompt, curious, explained what they needed to do, and actually make a suggestion that was helpful. They were efficient workers and cleaned up after themselves. We would recommend this company to anyone.

  • Review 48 (2024-11-06 - Rating: 5)

    As usual, I am very satisfied with the services of Griffin plumbing. Ken came out to diagnose the problem he’s going to follow through and it’s great to have a plumbing service that you can rely on.

  • Review 49 (2024-04-30 - Rating: 5)

    Weve used J. Griffin Heating and Plumbing for two projects in our home. Most recently, Kyle and Connor swapped out our washing machine valve, the pipes that connect it to our hot and cold water lines, and the fittings to the washing machine as a precautionary measure. Their communication was excellent and they arrived when they said they would. Kyle and Connor were professional, respectful and took the time to explain what they did and allowed for any follow up questions. I highly recommend them!

  • Review 50 (2024-11-25 - Rating: 5)

    Kyle was very helpful and knowedgeable, professional courteous and prompt . I would reccomend them . Ray Leduc

  • Review 51 (2024-08-16 - Rating: 5)

    Jared and Kyara gave us prompt and professional service. Excellent technical expertise with a pleasant personal manner.

  • Review 52 (2024-02-16 - Rating: 5)

    JGriffin are the best, they helped me with a NAVIEN Combo unit, they removed a10 year old unit and installed a new unit, the price was awesome and a plus they have veterans discount. They came on a Saturday to install and reconfigure the NAVIEN unit. I have to say this company was the best one to choose from, they take a lot of pride on their work. I have to thank the whole team for a awesome job.

  • Review 53 (2024-08-23 - Rating: 5)

    Jeff Griffen came to evaluate my current 35 year gas heating system. Jeff has given me options and will be sending estimates to replace it.

  • Review 54 (2021-05-28 - Rating: 5)

    Honestly cannot say enough good things! Jeff and his team were communicative, professional, and efficient. They really went above and beyond from doing a more complicated install to ensure better aesthetics to coming out on a Friday night to follow-up on an issue.

  • Review 55 (2024-04-04 - Rating: 5)

    Kyle and Kyara worked like a real team.Completed our plumbing project timely and professionally. They were friendly, considerate, and answered any questions we had. We would definitely work with them again. Highly recommended.

  • Review 56 (2024-01-24 - Rating: 5)

    Excellent service and quality work. I cant speak highly enough of their plumbers, who were friendly and professional and walked me through all the issues we needed to deal with and then handled them efficiently; or the administrative staff, who were very helpful particularly when I had a couple emergency leaks. Very happy to have found J Griffin and to recommend them.

  • Review 57 (2022-08-18 - Rating: 5)

    JGriffin just recently completed an Oil to Gas conversion Boiler and Hotwater heater for me. It was a very well coordinated effort from start to finish. They take tremendous pride in the work they do and it shows in the quality of the installation. Their knowledge of the Mass Save program made the process very seamless for me. I look forward to working on future projects with them.

  • Review 58 (2024-11-27 - Rating: 5)

    This company was great! They got our heating problem solved quickly and professionally.

  • Review 59 (2024-03-01 - Rating: 5)

    Kyle was very professional and polite. He completed the drainage job that we had called him for to our full satisfaction. He then offered a solution to prevent further problems in the future. He presented facts, was not pushy, checked the cost. He earned our trust and we went ahead with the job .We feel we now have a new plumber and company to turn to.Likewise, the young woman apprentice was eager to learn and helpful to Kyle. She has a good future ahead of her.

  • Review 60 (2024-09-03 - Rating: 5)

    The team was punctual, professional, and very nice. They completed the work on time. Very happy with the outcome. Thanks

  • Review 61 (2024-01-16 - Rating: 5)

    Shane and Nick did a great job installing two new toilets after our house had unexpected water damage. They were fast, clean, and provided excellent and professional service. I highly recommend J Griffin services. They are reliable and reasonably priced.

  • Review 62 (2023-12-28 - Rating: 5)

    This company is great. Was having an issue with my Navien system and they came right away, knew what the problem was - and had the right parts on hand to fix it. So happy to have them on my side. Thank you J. Griffin! Fast, knowledgeable, and nice folks to work with all around. Highly recommend.

  • Review 63 (2024-03-13 - Rating: 5)

    Kyle, and his assistant Kyara replaced my garbage disposal today. They were quick, neat and thorough. The installation needed a little extra care because of other fixtures installed under the sink. But that was easy for them. Kyle showed me how to use a crank tool (that came with the new disposal) for manually moving a clogged rotor. I have used J. Griffin Heating & Plumbing in the past, and I will definitely call them again the next time I need help with the plumbing.

  • Review 64 (2024-12-12 - Rating: 5)

    Very pleased with J Griffen Heating &Plumbing. Came to house promptly to price out a few jobs. Kyle answered questions and explained what was involved. Had them service my heater, came on time, left no trace. Super nice and knowledgeable guys. I highly recommend this company!

  • Review 65 (2024-01-21 - Rating: 5)

    Jeff Griffin and his assistant Jeff were extremely professional and helpful in explaining the problem with my Burnham Alpine heating system. Jeff Griffin explained my best options and he ordered the parts and came back the next day and completed the job. Im very happy with their work. Theyre keepers. 👍

  • Review 66 (2024-12-13 - Rating: 5)

    Excellent service! Had my boiler and hot water tank replaced, and everything went smoothly from start to finish. The team was professional, efficient, and left no mess behind. Absolutely no complaints. I highly recommend!

  • Review 67 (2024-03-05 - Rating: 5)

    Used this company multiple times for both plumbing and HVAC issues. Theyre always prompt and super easy to work with. Reached out for urgent leak during bathroom remodel. They were flexible and able to fit me in within that day. Kyle and Kyara were very professional and offered great suggestions on how to fix the issue. Definitely contact this company for all your plumbing and HVAC needs!

  • Review 68 (2024-01-15 - Rating: 5)

    J. Griffin Plumbing truly embodies unparalleled excellence, displaying remarkable professionalism and efficiency in their work. I am beyond grateful for the exceptional results they delivered when installing my new stove and dishwasher, as well as fixing my bathroom sink and faucet. A special thanks to Josh, Jeremy and Nick for their invaluable assistance and outstanding support throughout the process.

  • Review 69 (2023-04-20 - Rating: 5)

    My wife and I had J Griffin Heating & Plumbing perform the plumbing work on a major kitchen and master bathroom renovation after purchasing our first home last year, having only rented up until that point and not having any experience hiring or working with contractors. It was obvious almost immediately that we made a great choice in choosing this company. Josh and Shane did great work first on our bathroom and then on the kitchen, and towards the end of the job Nick was also very polite and pleasant to work with. It is clear that the company values not only great plumbing work, but also great customer service. Everyone we had the pleasure of working with was very polite and easy to talk to, and would take the time to make sure we understood what they were doing and why and answer any questions we had. At one point we discovered that some pipes in a wall/ceiling were blocking the path we needed for our range hood vent so I asked Josh if it was possible move the pipes to make room. It was clearly going to be very close whether there would be enough room, but Josh and Shane came to the house and took the time to measure everything precisely, having to carefully stand on our brand new partially installed cabinets to do so. Only after they were absolutely positive that the pipes could be moved and there would be enough clearance for the vent duct did they give us a quote and commit to doing the work. Unfortunately we did not always have similar attention to detail in giving quotes with some of the other contractors we worked with and found that this leads to problems for both the customer and the contractor down the line. It was clear that this company values building relationships with their customers to ensure that they will be satisfied with the work and continue to use them for any future plumbing issues. We plan on having J Griffin Plumbing back for any plumbing or heating issues we encounter for as long as we live in the area.

  • Review 70 (2023-12-06 - Rating: 5)

    We worked with J. Griffin to switch from an oil to gas boiler and provide regular maintenance on the boiler. Their customer service and transparency is fantastic. They guided us through the process of getting MassSave rebates for the new boiler. They even helped us troubleshoot a heating issue on a Sunday over the phone. Highly recommend them in the Reading area!

  • Review 71 (2024-10-11 - Rating: 5)

    J Griffin is an oustanding company with outstanding professionals. Highly recommended!!!

  • Review 72 (2023-12-04 - Rating: 5)

    We had a problem with our furnace cutting out sporadically and the problem wasnt obvious. J Griffin came to our home multiple times trying to help us solve what was happening - and they did solve it! They werent going to leave us in a lurch. We felt confident they cared about helping our family, especially as the temps outside were starting to drop. Thank you J Griffin! Cannot recommend them highly enough, and have already referred them twice to friends and neighbors.

  • Review 73 (2023-07-19 - Rating: 5)

    We converted our house from oil to natural gas. I was very happy with all aspects of the work. Im not accustomed to plumbers with such excellent project management, but that was only the beginning. The work itself was completed on schedule and with a great care. My basement was left clean and tidy and while I hope I dont have any large plumbing expenses in the future, I know Ill call Jeff if I do.

  • Review 74 (2024-11-14 - Rating: 5)

    Showed up when expected. Was very knowledgeable and thorough. Superb at quick turn around on original phone call, and completed when promised.

  • Review 75 (2023-12-01 - Rating: 5)

    Absolutely excellent plumbing services, time and time again. Its so nice to have someone you can call and count on every time you have a plumbing need. I used to worry about plumbing problems until I met the Griffins. They always do the work right the first time, they show up when you need them and their prices are fair. What means the most to me though, is that theyre always honest with me. They evaluate the problem and give me honest and reasonable solutions without trying to upsell me on more than what I need. I went through so many plumbers for my various properties and Im just so grateful I found the Griffins. Theyre a Godsend. Look no further for plumbing/heating in the Boston area!

  • Review 76 (2022-11-01 - Rating: 5)

    What a great experience with J Griffin. Our heating system failed one day and they were able to successfully install a whole new system 2 days! Their work is unmatched and their office staff walked us through our rebates process in minutes. A well oiled machine from my beginning to end. Highly recommended!

  • Review 77 (2024-08-30 - Rating: 5)

    Very professional and completed the job quickly.Would highly recommend this company

  • Review 78 (2024-04-04 - Rating: 5)

    When I contacted Griffin there was a mis-communication between Griffin and myself about what I wanted and the service Griffin could provide. When Griffin determined that they could not help me they provided what information and service they were able in a very courteous and professional manor.

  • Review 79 (2024-03-25 - Rating: 5)

    Nick and Matt came to our home last week to do some installations in our bathroom. They were very prompt, professional and clean. We would highly recommend them. Barb and Jim A.

  • Review 80 (2024-08-12 - Rating: 5)

    I was very pleased with the visit, through and professional. Also took time to answer all my questions

  • Review 81 (2024-11-27 - Rating: 5)

    Josh and crew from J Griffin did a fantastic install. All the old equipment out and new system installed and up and running in 2 days. Amazing! Cant thank you enough.

  • Review 82 (2024-12-20 - Rating: 5)

    The techs did a great job installing our new dishwasher. Unfortunately for me the dishwasher is not working. I have a Hone Depot repairing it next week.

  • Review 83 (2022-08-19 - Rating: 5)

    I had a great experience with J Griffin. Their staff were all professional, responsive, and very helpful. We were scheduled to change my HVAC, and even though something came up with a shipment on the day of, J Griffin worked around the clock to make sure the job gets done on the scheduled date. I was so impressed by their commitment to their customers. Thank you J Griffin!

  • Review 84 (2025-01-07 - Rating: 5)

    They were on time, friendly, and very helpful.

  • Review 85 (2025-01-06 - Rating: 5)

    Jeff and his team did an amazing install of our ultra high-efficiency boiler and hot water tank. Whenever I have guests in the basement they always comment on how the installation looks like a work of art. The system works great and whenever we do have an occasional service or repair to the system, Jeff is EXTREMELY quick to respond. I would highly recommend J.Griffin Heating and Plumbing to anybody planning on installing a new heating system.

  • Review 86 (2023-09-16 - Rating: 5)

    Plumber did a great job installing a new faucet. He was over an hour late and nobody called us. The office should have let us know (if they knew). Otherwise excellent work and I would call again.

  • Review 87 (2024-03-15 - Rating: 5)

    Kyle and Kyara came to my house to fix issues I had in my bathroom. They were very polite and knowledgeable. Highly recommend using this company.

  • Review 88 (2022-12-16 - Rating: 5)

    The Griffin technician came as promised and resolved issues left by the previous service company. They registered my Navien system and have followed up with me to ensure it is working. Great customer service, which appears to be so rare these days. I recommended them to neighbors. A great local company.

  • Review 89 (2022-11-22 - Rating: 5)

    I havent been this impressed with a contractor meeting since I can remember. Jeremy was friendly, knowledgeable, confident, efficient, and undaunted (and almost intrigued) by trying to figure out a weird situation with our baseboard heating. He was honest in his assessment about what could be done (and told us that we actually can do it ourselves!). I was so impressed with his honesty and his manner, I just jumped on to do this review as soon as he left. Although he left without a job in hand this time, I will DEFINITELY call Jeremy and his company should we have any other heating needs in the future!

  • Review 90 (2023-06-05 - Rating: 5)

    Outstanding service with knowledgeable and skilled service technicians. Quality work at a fair price with outstanding customer service! They do everything with excellence and integrity! Without reservation, I recommend J Griffin for all of your plumbing and heating needs!

  • Review 91 (2024-08-05 - Rating: 5)

    Just had a new mini-split installed by J Griffin Heating & Plumbing Inc. Great experience from start to finish. Very knowledgeable and friendly staff.

  • Review 92 (2024-08-22 - Rating: 5)

    J Griffin comes out to do the annual maintenance on our Navien water heater. They do a thorough job, answer all questions that we have, and we consider them to be a reliable service provider. We highly recommend!!

  • Review 93 (2023-02-11 - Rating: 5)

    Jeff was fantastic! He showed up on time and took the time to walk through the house with me and attempt to diagnose our potential plumbing problem. He offered some great maintenance advice. We will certainly be using them for our future plumbing needs.

  • Review 94 (2022-08-12 - Rating: 5)

    Excellent job by two repair technicians who came out as a second opinion after another place told me my entire ac condenser and furnace needed to be replaced for over $20,000. J Griffin came out and replaced a $100 part and got everything working beautifully!I highly recommend them. It isnt easy finding honest, affordable repairmen. These guys are legit.

  • Review 95 (2024-11-14 - Rating: 5)

    I want to thank and highly recommend JOHN and KYARA from J Griffin Heating and Plumbing in North Reading, MA. At the service appointment they were prompt, courteous, knowledgeable, and happy to answer all my questions. I would never go anywhere else when I have heating and plumbing issues. They also did not try to up-sell me but rather tried the less expensive method first when fixing the heat. Thank you JOHN and KYARA for a job well-done!

  • Review 96 (2023-02-15 - Rating: 5)

    Have used J Griffin Heating and Plumbing since around 2015 or 2016. Great company. Responsive. Good work and good value. Have had issues they could not handle and they let me know and gave me a referral to a differnent plumbing company which I also appreciate. Would recommend. Had them install my tankless system and they do an annual maintenance on it. Good stuff.

  • Review 97 (2024-11-08 - Rating: 5)

    Top notch from start to finish. I highly recommend J Griffin.

  • Review 98 (2022-10-26 - Rating: 5)

    Excellent experience. The team fixed a steam radiator in one room and solved an issue with a water pump/baseboard in another section of our house. Very knowledgeable and nice guys, would definitely recommend anyone needing assistance with a plumber or heating system. Awesome to work with!

  • Review 99 (2023-06-01 - Rating: 5)

    We had a problem with our Navien combination boiler and Joshua from J Griffin came to the rescue. He was thorough, detailed and overall highly competent. This was not an easy problem to solve and we are extremely grateful to this highly skilled professional!!! We highly recommend J Griffin.

  • Review 100 (2023-03-12 - Rating: 5)

    Jeff came out and checked out our system (which had been replaced in Dec 22) and also installed 4 smart thermostats for us. He was awesome and I totally appreciated his review of our new system!

  • Review 101 (2023-05-17 - Rating: 5)

    Great rate for the work (1/2 another reputable provider). Work was started a few hours late due to previous jobs running over. Overall work time was within expectations and the work appears to be just what we requested, although the true test will only be known after next winter. Highly Recommend (so far)!

  • Review 102 (2024-10-07 - Rating: 5)

    Great service. Came out the day of. Highly recommended

  • Review 103 (2024-02-12 - Rating: 5)

    Griffins always come through and do a Great job 👏 Thank You

  • Review 104 (2021-02-13 - Rating: 5)

    Weve used J Griffin Heating & Plumbing a couple times now. Each time they have gone above and beyond to make sure my issues were resolved not only in a timely manner but with outstanding customer service. Im not heating expert but they explain the situation and our options in a simple, easy to digest manner that I felt like one. Ive used other companies in the past to address my heating system and J Griffins team is the most honest and trusted partner amongst them all. Highly highly recommend.

  • Review 105 (2024-09-30 - Rating: 5)

    Guys were polite, professional and pleasant to do business with. Thank you.

  • Review 106 (2024-10-23 - Rating: 5)

    Very professional, arriving on time and doing amazing work. We are using the same service for few years now. Highly recommended

  • Review 107 (2024-11-26 - Rating: 5)

    Very pleased with recent routine maintenance performed on our gas heating system by Griffin Heating and Plumbing. Extremely knowledgeable and neat.

  • Review 108 (2023-07-14 - Rating: 5)

    Ado and Shayne came to my condo on friday July 13th to diagnose why my a/c wasnt working. They were polite , professional and they definitely knew what they were doing. They got right to work diagnosing my A/C issue and solved the issue in record time. Took time to explain what the issue was and what the solution was. Even showed me how i could prevent the issue happening again in the future. I was highly satisfied and highly recommend them to anyone in need of the best heating and plumbing experts around.Dave Perry

  • Review 109 (2024-04-19 - Rating: 5)

    Prompt, informative, and flexible. Kyle and Shane were excellent. Very happy with the result, definitely recommend.

  • Review 110 (2023-11-02 - Rating: 5)

    Excellent from start to finish. appointment was confirmed day before. day of appointment got a text that they were enroute. Nick and Shane were great.

  • Review 111 (2023-07-31 - Rating: 5)

    Nick was on time and gave us a quick, clear assessment of the work. We look forward to working with him again and would recommend him to anyone looking for great service.

  • Review 112 (2023-04-05 - Rating: 5)

    I frantically called on a Saturday night when we realized our furnace had broken. A real person picked up and helped me troubleshoot for a quick fix and then scheduled for someone to come out and take a look and do maintence within a few days. Always professional, quick, and knowledgeable.

  • Review 113 (2022-12-09 - Rating: 5)

    Replaced kitchen sink and sprayer..Nick and John were both punctual, professional and answered any questions I had. Highly recommend Griffin Plumbing.. response time, communication and showed up on site to do a quote, not by sending pictures.Terrific office staf! Thank you!

  • Review 114 (2024-10-14 - Rating: 5)

    Josh and Shane answered all my questions, arrived on time and completed the service on my furnace.

  • Review 115 (2022-12-20 - Rating: 5)

    I found J Griffin Heating and Plumbing Inc as a certified installer/technician on the Navien site while dealing with a Navien boiler that wasnt heating my house...on a Sunday night in December! I made a dozen calls and left messages/spoke with answering services before calling J Griffin. I got the owner on the phone right away and he had someone out to the house within 30 minutes. They quickly identified and repaired the issue and the heat was back working properly in about 15 minutes. These guys REALLY know Navien systems which is important to know if you have one since a lot of plumbers wont touch them or (even worse) will work/install them without really knowing what they are doing. Highly recommended!

  • Review 116 (2023-04-04 - Rating: 5)

    My water heater inlet burst overnight. I called a few plumbers in the morning, all of which were booked out for a week. J Griffin was able to fit me in and arrived 4 hours later and did an excellent job replacing the fitting and saving me from having to replace the entire tank. Will be using them again in the future!

  • Review 117 (2020-10-23 - Rating: 5)

    I would recommend this company to any one who wants the best for there money. The job was scheduled for a certain date and it was finished exactly the time they said it would be done. from start to finish I was well informed what to expect and my questions were answered above and beyond my expectation. The work they did was done neatly and very professionally and when they were done they cleaned and swept making it look like they were never there. this is a top notch company with competitive prices. I gave them 5 stars because they deserve it

  • Review 118 (2023-08-04 - Rating: 5)

    Always have had complete confidence in the quality and response we have received from griffin heating and plumbing professional and personable. easy to schedule and prompt. the very best

  • Review 119 (2024-12-13 - Rating: 5)

    Best, use them 100%, no other company!!!

  • Review 120 (2024-09-26 - Rating: 5)

    Amazing service. Loved that they gave multiple levels for the repairs I requested. Very prompt response and precise analysis for requested and future conditions.

  • Review 121 (2024-10-06 - Rating: 5)

    Great job! Joshua and the crew were very respectful of the condo, making sure no dirt was tracked in. We were very impressed with them and would recommend J. Griffin for any HVAC work.

  • Review 122 (2021-02-08 - Rating: 5)

    We hired J Griffin to install a whole-house water filtration system on our townhouse. They were great to work with and did a wonderful job installing our filters. The installation put some extra stress on our old water heater and it started leaking slowly. They promptly repaired the heater leak, which will hold us over while we search for a new unit. We appreciate the great customer service, attention to detail, and high quality. Thank you!

  • Review 123 (2022-08-02 - Rating: 5)

    J Griffin Heating & Plumbing consistently provides excellent service! We moved and were relieved when we needed work in our new house that they were willing to go further out and assist us!Highly recommend.

  • Review 124 (2024-10-11 - Rating: 5)

    Excellent service - friendly and always return calls

  • Review 125 (2020-11-25 - Rating: 5)

    I could not recommend this company more! I live in Melrose and Jeff and his team installed a brand new boiler in our home. They did an incredible job. Like other reviewers say, if you want something done the right way, you should work with them. Beyond the original installation, whenever I have a concern or question (leaking radiator!) they come out immediately to help ensure everything is working properly.

  • Review 126 (2021-12-15 - Rating: 5)

    I could not be more satisfied with Jeff. Very knowledgeable and his work is impeccable. Jeff was able to work me into his schedule very expeditiously and it was much appreciated as he had to change out my Navien combo and installed a more efficient Navien unit.

  • Review 127 (2022-09-24 - Rating: 5)

    They are not greedy or pushy (atleast the person who attended - Jeremy N). We had a furnace and a/c which was not working occasionally for two weeks now and eventually furnace stopped working. We got a company from thumbtack who said the board and blower is gone without properly diagnosing it and pushed me by quoting control board + blower motor replacement an outrageous amount close to $3000 and pushing me for a 80% efficiency gas furnace(which will not give me any benefits from massSave). Since I was looking for more MassSave rebate options, Jeremy was one of the contractors here for giving me a quote for heat pump and he went ahead trouble shoot the board. He figured it was a simple wiring issue with ecobee and fixed the issue. We have heat back on at a time when we had one of the coldest day in Sept this year and we have newborn at home. So thankful to him (he didnt had to fix it in this visit itself) and he was very nice to deal with. If I get a comparably good quote from them, I will definitely go with them for heat pump + gas furnace combination.

  • Review 128 (2024-05-23 - Rating: 5)

    Absolutely fantastic not only Prompt but they arrived early and FIXED my problem

  • Review 129 (2024-01-25 - Rating: 5)

    Very confident team completed impressive state of the art high efficiency Navien gas boiler and stainless steel lifetime water tank in one day. Communication fluent from proposal to install day. Very nice skilled family operation.

  • Review 130 (2024-05-14 - Rating: 5)

    Jeff and his team executed our conversion from oil to propane seamlessly. They converted our old Burnham burner to a high efficiency Navien system. Jeff coordinated everything - from the removal of the old oil tank to securing the permits and inspections needed. Jeff and his team were considerate, caring and committed to getting the project done in a timely fashion so our family was not without heat or hot water. When Eastern Oil and Propane came to perform a safety check, Chuck, the technician, expressed his open admiration for a beautiful job. He complimented the copper piping and excellent craftsmanship!8/19/22 Update: Our house is wonderfully cool thanks to Jeremy and his team. Our central air system died three years ago and we have made it with many window air conditioners. Jeremy and his team pulled all of our old equipment, including a huge air handler, from our boiling hot attic. They replaced our condenser outside and handled all of the work with good humor, efficiency and grace. We can’t say enough about these guys!

  • Review 131 (2024-03-14 - Rating: 5)

    From when we got the quote, J Griffin was super professional and got the job done quickly! Nick showed up on time and was super polite and kept us informed through every step. We’ve already have a noticeable difference with our water!

  • Review 132 (2022-09-01 - Rating: 5)

    We called J Griffin to look our Navien water heaters after another certified Navien tech told us they would need to be replaced. J Griffin was honest and told us the work that needed to be done to get them in good working order. We will certainly be going back them for our annual servicing.

  • Review 133 (2024-01-29 - Rating: 5)

    We found Jeff to be professional, prompt, informative, and friendly. So far extremely pleased and expect this will continue through completion. Thank you.

  • Review 134 (2023-08-08 - Rating: 5)

    The crew did an excellent job! I would highly recommend them to anyone. Job was clean and no problems whatsoever.Ill use them again .Thank you.

  • Review 135 (2023-01-18 - Rating: 5)

    I had two outdoor spigots to replace and needed a heating pipe rerouted. They did the work quickly and correctly and cleaned up behind themselves. I will use them again! Very professional.

  • Review 136 (2023-02-08 - Rating: 5)

    Great job Nick and Shane!!! Scheduled us quickly and found the problem immediately. Very efficient and cleaned up like they were never here. I highly recommend.

  • Review 137 (2022-08-01 - Rating: 5)

    J.g.Griffin answered the phone! These days, that would be enough to get 4 stars, but they are also timely, efficient, professional, courteous, and clean.We had a basement sink installed, a second sump pump/ejector, under-sink ro filter, and Navien Tankless hot water system service. All of the work was done when promised and as quoted.Could not be happier with the work or the people doing it. We certainly won’t be calling anyone else in the future.

  • Review 138 (2024-11-15 - Rating: 5)

    Both Jeff and Kyle are very good at their work and knowledgeable about stuff

  • Review 139 (2024-08-09 - Rating: 5)

    Kyle came and quickly fixed my plumbing issue. He was professional and courteous. Im very happy that I chose J Griffin Heating and Plumbing.

  • Review 140 (2024-01-18 - Rating: 5)

    Nick, is awesome!need a company that is honest?This is the company!Love them, their work, professional,Someone I can always count on!Thank you!

  • Review 141 (2022-01-26 - Rating: 5)

    My house had a Navien tankless hot water heater when I moved in. Unfortunately it stopped working after only a few years. I had another company out and the technician clearly wasnt familiar with the product. I found Jeff listed on the navien website. It was night and day. He could tell right away what the issue was and worked directly with Navien. If you have a navien system or want one, I would go with Jeff.

  • Review 142 (2024-10-22 - Rating: 5)

    Great service as always. Always on time.

  • Review 143 (2024-08-26 - Rating: 5)

    Great job. Great Crew!! Highly Recommended !!!

  • Review 144 (2024-10-31 - Rating: 5)

    Arrived on time.Left area cleanAll OK

  • Review 145 (2022-03-20 - Rating: 5)

    Installed a Navien Combo unit for heat and hot water. It saved us 30-45% on natural gas: (The $550 bill goes to $330, The $70 bill goes to $40) We never worry about having enough hot water. The unit is wall mounted and it saves space. Thank you Griffins for steering me in the right direction! The Navien is even BETTER than you may expect. It’s still working great after 5 years!

  • Review 146 (2022-10-17 - Rating: 5)

    I am so happy we called them for service on our Navien system. To begin, they came out on a Sunday when we had no heat or hot water and got the system working again and explained what caused the problem. Poor design and installation of the system by the original installer. He pointed out key missing parts like the missing intake manifold.They replaced the mother board, fan and fixed the incorrect install of the venting.If you own a Navien system look no further. Best customer service, professional and a pleasure to do business with.

  • Review 147 (2023-05-04 - Rating: 5)

    Upgraded our heating system, works great and the work is real clean and neat. Well organized and responsive team. Highly recommend!

  • Review 148 (2024-03-23 - Rating: 5)

    Kyle and Kyara were great -- good natured, good job, and fair pricing.

  • Review 149 (2022-12-30 - Rating: 5)

    Jeff and his team are amazing! So easy to work with; thorough, timely, and helpful. Theyre my go-to plumbing company now!

  • Review 150 (2024-11-19 - Rating: 5)

    They were great. Came on time. Very polite and professional. My 2nd service call with them. They are definitely keepers!

  • Review 151 (2023-01-20 - Rating: 4)

    Good response to my call for help with a leaking shower faucet. Pleasant and very helpful staff. Had several problem areas and they worked on all of them. Will call them again for other needs.

  • Review 152 (2024-08-10 - Rating: 5)

    They were prompt, took care of the issues and we were very happy.

  • Review 153 (2023-07-17 - Rating: 5)

    Jeremy was great and took care of my tankless water heater maintenance in less than an hour. Highly recommended

  • Review 154 (2022-09-12 - Rating: 5)

    I’ve had them out a couple of times and couldn’t be happier! Very prompt, professional, and fairly priced. So happy I have a local plumber for life!

  • Review 155 (2024-09-25 - Rating: 5)

    Jeff was fantastic and knowledgeable. Diagnosed issue in 30 minutes where other companies could in 4 years.

  • Review 156 (2022-09-13 - Rating: 5)

    These guys saved us after our water heater broke. Amazing work and great service and team. Highly recommended!

  • Review 157 (2024-12-11 - Rating: 5)

    So thankful to Jeff for his efficient work !! Well done! I always feel confident that there’s nothing to worry about when we have any plumbing issues living in an older home!! Always satisfied & safe!!Thanks Jeff

  • Review 158 (2023-12-06 - Rating: 5)

    Explained everything to me and was very very informative about the process. Show me what to look for which indicates there is a problem. I have a new heating and plumbing service,

  • Review 159 (2024-11-26 - Rating: 5)

    Great job. Timely response

  • Review 160 (2021-09-18 - Rating: 5)

    Jeff came and helped me out with my plumbing issue with the gas line. He was very thorough with getting the issue fixed and making sure there were no gas leaks. Thank you for the help!

  • Review 161 (2024-11-18 - Rating: 5)

    Always do an excellent job!

  • Review 162 (2024-11-13 - Rating: 5)

    Great job and responsive service

  • Review 163 (2022-10-04 - Rating: 5)

    Very professional and informative. I would highly recommend their service. Nick and Rob are the best. Very friendly and explains well in detail about the problem. Again would recommend them 10 out of 10..

  • Review 164 (2022-12-27 - Rating: 5)

    Showed up on Christmas Day to get our heat & hot water working again in 25 degree weather, and provided cheerful and accurate diagnosis and repair.

  • Review 165 (2023-04-10 - Rating: 5)

    A fairly simple kitchen sink setup after a renovation but the guys were awesome! Were accommdating as we had other trades in at the same time.

  • Review 166 (2023-06-21 - Rating: 5)

    We have been happy doing business with this family owned business installingour new heating system. They are very responsive to our needs

  • Review 167 (2024-05-17 - Rating: 5)

    Truly, a great experience. Jeff came out promptly and took the time to help review various options/quotes. Kyle and Jared on the Plumbing Team were highly skilled/knowledgeable. Meg and Mark from the main office were excellent to deal with -polite, courteous, and communicated steady updates on project logistics and the work order status.

  • Review 168 (2024-03-09 - Rating: 5)

    Helped with my bathroom remodel. Great job. Very fast. Would use them again

  • Review 169 (2024-07-23 - Rating: 5)

    Repaired the inside tanks of two toilets. Replaced sink spray.Professional, polite, friendly.Would definitely recommend to friends and family.

  • Review 170 (2023-09-08 - Rating: 5)

    Installed a new range cooktop for me. Great, thorough service. 10/10 would recommend!

  • Review 171 (2024-01-11 - Rating: 5)

    Got the job done; came on time; sent notifications; very pleasant and courteous. Bravo!

  • Review 172 (2022-12-16 - Rating: 5)

    Nick was terrific. He was very knowledgable and worked fast, all while working around our kids and dog.

  • Review 173 (2022-12-23 - Rating: 5)

    An emergency (for me) boiler/heater leak running across my floor. It’s almost Christmas Eve eve and they came quickly and fixed the problem and helped with warranty “paperwork “

  • Review 174 (2020-11-08 - Rating: 4)

    The father-son team came out at 5:30 since they were at another job when I called and they mentioned that they couldnt do it earlier, moreover, I never heard them mentioned that its after hours for them so the charge would be impacted. It would be good if these conditions are specified upfront.

  • Review 175 (2024-04-17 - Rating: 5)

    Nick did the job very quickly and everything is working great!!

  • Review 176 (2024-06-27 - Rating: 5)

    Jeremy was great - he explained everything in detail and since he has been here, everything is working perfectly.Thank you, Jeremy!

  • Review 177 (2022-12-05 - Rating: 5)

    Jeff is the man. Total professional, fair price, expert service. Cant imagine using anyone else for mu heating work.

  • Review 178 (2021-11-19 - Rating: 5)

    First time Ive used them...class act and honest! Was honest and didnt try to sell anything but there honest opinion! Will definitely use again

  • Review 179 (2023-02-26 - Rating: 5)

    Came when expected. Completed the job in a timely manner and not a thing to clean up.Satisfied customer,will call again if I need a plumber !!!

  • Review 180 (2024-09-09 - Rating: 5)

    Punctual, entered and went right to work.

  • Review 181 (2024-11-08 - Rating: 5)

    Always do a great job

  • Review 182 (2022-07-27 - Rating: 5)

    Jeff, installed new Navien system and removed the old one. Fast and clean work. Five star service!

  • Review 183 (2025-01-02 - Rating: 5)

    Professional, courteous and efficient.

  • Review 184 (2024-03-08 - Rating: 5)

    Very professional company with great customer service. They solved all of our problems!

  • Review 185 (2022-10-03 - Rating: 5)

    Quick to respond. Courteous. Professional. Offered creative solution fit for the purpose. Would hire their services again.

  • Review 186 (2024-12-09 - Rating: 5)

    Quick, very knowledgeable & Polite.That all added up = a Happy Customer

  • Review 187 (2022-08-04 - Rating: 5)

    They do quality work and show up on time every time we’ve used them.

  • Review 188 (2024-02-15 - Rating: 5)

    The guys were prompt, very courteous, informative and helpful with a small unrelated problem!! Highly recommend

  • Review 189 (2023-11-10 - Rating: 5)

    Have used J Griffin many times. They are very reliable and efficient.

  • Review 190 (2023-10-03 - Rating: 5)

    Very reliable and accommodating. They show up when they say they will. They do a great job

  • Review 191 (2024-04-02 - Rating: 5)

    Kyle did an amazing job installing our new bath fixtures. Him and Kyara were very professional and cleaned up after they were done. I would recommend J Griffin Heating you won’t be disappointed.

  • Review 192 (2024-05-11 - Rating: 5)

    Weve used Griffin several times and have been pleased each time.

  • Review 193 (2024-04-05 - Rating: 5)

    Prompt, detailed explanation of what the problem was, offered options moving forward, reasonable.

  • Review 194 (2024-07-17 - Rating: 5)

    These guys are the best. Prompt, professional and answered any questions we had.

  • Review 195 (2024-10-19 - Rating: 5)

    Professional and friendly service

  • Review 196 (2024-11-25 - Rating: 5)

    Expert, friendly service.

  • Review 197 (2022-11-17 - Rating: 5)

    Best customer service and fair pricing in the North Reading area. Great people all around!

  • Review 198 (2023-04-04 - Rating: 5)

    Jeremy was awesome and very informative. They will be my plumbing service going forward

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