Roto-Rooter Plumbing & Water Cleanup

Located in Reading, Pennsylvania

Address: 11 N 5th St # 300, Reading, PA 19601, United States

Phone: +1 610-750-8313

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-04 - Rating: 5)
On New Year day. Our Septic system backed up I call our normal plumber and septic tank people. We were told because of the holiday and other emergencies they couldn’t get to us until following day. Which I understoodI called the local rotor rooter company at 8:30 am. I was surprised when a person answered the phone. I explained the situation and was told they will have a technician there at 10 am that morning.At 10 am they arrived, i forget the technician name. He was professional, friendly and good. He looked at and within 30 minutes he had it snaked out. He explained to us what caused it. Then told us that another technician was coming within half hour to put a camera in lines and see how the drains looked. Sure enough about 20 minutes Dennis, showed up with camera and showed the camera going thru pipes and into septic tank. He showed and marked a few areas which has some breaks. Which was awesome.I was very satisfied with the service call. I highly recommend Rotor Rooter. They were efficient, quick to responded and explained the charges before doing anything. Thanks to them we were able to enjoy our New Years Day.

Review 2 (2024-12-28 - Rating: 5)
The plumber was pleasant and professional. There was a leak from the kitchen sink and he gave me his recommendation for a pipe trap. He installed the new piece to the pipe and issue was resolved. I highly recommend Rotot Rooter because of great service.

Review 3 (2024-11-09 - Rating: 5)
Great service. My toilet tank cracked at 6am. I cleaned it up and went to work. Called at 10am. They gave me a 1pm appt and by 230 there was a brand new toilet installed. Very professional. Nice people and an affordable price. Would recommend to anyone.

Review 4 (2024-12-22 - Rating: 5)
Jacques, who came on time, was professional, friendly, and knowledgeable. He not only fixed our problem, he went the extra mile and replaced the old plumbing. He gets my highest recommendation. Plus, this was a weekend emergency call. I recommend Roto-Rooter for all your plumbing needs.

Review 5 (2024-12-26 - Rating: 5)
Exceptional service and response, especially for Christmas Day. The technician was very professional and well versed in his craft. Will definitely ask for by name when calling for preventative maintenance

Review 6 (2024-07-29 - Rating: 5)
We had a large clog deep in our pipes and Roto-Rooter was able to send someone out the same day. Steve and Edward were friendly and helpful. Steve explained the issues clearly. Edward stuck with the job - and it wasn’t easy! - until everything was clear and working well. Nice guys and great work. It was more expensive then I expected it to be, but it was a bigger issue then I first realized and it was nice to work with such nice people. I would call them again!

Review 7 (2024-12-29 - Rating: 4)
Chris was great and resolved things quickly. Just the pricing was a bit extreme. I understand it was an emergency on a holiday, but have some mercy

Review 8 (2024-09-13 - Rating: 5)
He was very attentive to our problem. Very professional and got the job done correctly. He was very helpful and also checked other area of the home we had issues with and offered us the best and cheapest option available. Having a plumbing issue can already be a big stress area but he came in and made sure we were satisfied with his work and made our big problem look like a little problem he was a pleasure to have working in our home.

Review 9 (2024-12-22 - Rating: 5)
Leo did a fabulous job! We are very satisfied with his work and also his excellent personality and friendly manner. Highly recommend him.

Review 10 (2024-10-12 - Rating: 5)
This was a great service by both Roto Rooter and their representative Jacques. Jacques showed up less than an hour after the call. He was both professional and personal. He explained everything and promptly took care of the blockage in our drain. Not that we expect to have another drain blockage but if we do, we know who to call.

Review 11 (2024-09-26 - Rating: 5)
Used Roto Rooter for the first time for an emergent drain clog. We have one bathroom and needed the shower drain cleared out as soon as possible. Jacques arrived within the hour and was very diligent in troubleshooting the problem. He was also very professional and nice. It was a little more expensive than anticipated, but appreciated the availability to get someone out in the same day. Overall, a positive experience and will be using again for any emergent plumbing needs.

Review 12 (2024-07-26 - Rating: 5)
Had Ben out this morning and he was awesome. This was actually Bens second visit to our home. He remembered the previous issue (and solution), and quickly helped us determine the issue this morning. Ben is friendly, professional, and provides an explanation of not only the problem but possible solutions. He is a hard worker and an asset to the company!

Review 13 (2024-11-18 - Rating: 5)
Best service EVER! I had a pipe leak late in the evening on a Saturday night, water was everywhere! Aidan from Roto-Rooter showed up ready to help. In no time the leak was gone, the water was gone and the pipes were repaired. I will get all my plumbing needs from Roto-Rooter from now on!!

Review 14 (2024-09-23 - Rating: 5)
Jacques was very helpful and courteous.My only issue was that I had to pay $1,552 for labor to replace my hot water heater that was under a manufacturers warranty. He was here for 5 hours. Are we really charging $300/hr for labor now?

Review 15 (2024-11-02 - Rating: 5)
Aiden saved our lives tonight. He showed up in less than an hour, ran a few tests and in under two hours got rid of the clog in both of our drains. Super professional and explained the problem and solution in terms I could understand. 10/10 he killed it!

Review 16 (2024-09-14 - Rating: 5)
10pm on my birthday sewage water started forcefully spewing into the basement and also started coming up the tub and sink drains! Someone was available to come out right away and the following day I had some major repair work done and the basement was completely sanitized. I saw 6 different employees during this time and everyone was polite and professional. I had no weird vibes from anyone (single female homeowner).Sam and Aiden who did the repairs (replacing a whole section of pipe and its connections) were really great. They worked quickly and were concientious about cleanliness. They even capped off a broken pipe in the front yard which I asked about after they were already there.Overall a really good experience. I was in search of a new plumber and I will definitely use these guys the next time I need work done.

Review 17 (2024-12-26 - Rating: 5)
Amazing service. Came out on Christmas Day and fixed our problem. Highly professional. Would recommend to anyone. Thank you.

Review 18 (2024-10-14 - Rating: 5)
Incredible service! The providers stayed for hours to remedy what seemed to be an unfixable plumbing problem at first and they were so kind and professional! One of the very best interactions with service providers that I’ve ever had. Thank you Brandon and Harry!!

Review 19 (2024-09-16 - Rating: 5)
Called 7am for a water leak issue, tech (2800) came out within 2 hours and fixed the issue. Great service, overall nice friendly guy. Will definitely call roto-rooter in future for any plumbing needs

Review 20 (2024-10-12 - Rating: 5)
We had the pleasure of Jacques expertise today! He was efficient and pleasant and immediately fix our plumber crisis! He is such a wonderful person to have in your home fixing problems . We were very grateful! Thank you Jacques!

Review 21 (2024-12-31 - Rating: 4)
Great tech only gave 4 stars because of price .. I was a little shocked over the cost … but over all no complaints with work and efficiency

Review 22 (2024-12-26 - Rating: 5)
The men who came to my home were very professional and helpful (successfully troubleshooting my problem). Could not be happier with the service.

Review 23 (2024-10-29 - Rating: 5)
Aidan was a lifesaver!! We had a serious sewer back up the night before we were having a party at our house, and Aidan showed up late at night and stuck it out till he found a fix. Truly could not appreciate his knowledge and dedication more. 10/10 highly recommend.

Review 24 (2024-09-20 - Rating: 5)
Aiden was our tech today. He did an incredible job, walking me through what had to be done. Our drain was cleared. He offered advice on how to maintain it and prevent future clogs. He is a true professional. We were very pleased w his work.

Review 25 (2024-12-28 - Rating: 5)
The technician-Lee came to our house within 2 hours after my call. Very professional, knowledgeable, and considerate!

Review 26 (2024-06-04 - Rating: 5)
We had an amazing experience with Roto-Rooter. They came within 2 hours of us calling and fixed several plumbing issues. They do so much more than just unclogging drains. Ben, the technician that came, was just awesome. I can’t speak highly enough about him. Not only was he incredibly proficient at his job, he had a great presence. From the person who took our call on the call line to the technician at the door, we had great customer service. It’s just rare to receive this level of customer care these days. I give my highest recommendation!!!

Review 27 (2024-12-26 - Rating: 5)
Elvin was a lifesaver this Christmas when our pipe burst!! We had no running water for 2 days because of the holiday but he was able to come on Christmas Day and fix it quickly.

Review 28 (2024-12-29 - Rating: 5)
Had a back up at one of my business, tech came right out and tried to the best of his ability to fix my issue. Unfortunately it was a bigger issue than we had anticipated.

Review 29 (2024-12-31 - Rating: 5)
Agon was very polite and professional. He fixed our toilet really quick and was very clean.

Review 30 (2024-07-22 - Rating: 4)
Kitchen sink drain was clogged. The technician Ben was great, personable and experienced. The job was done quickly. They deserve five stars for service. It’s just hard to swallow the pill of paying four to $500 to snake a drain, but they do the job right & fast. Maybe that’s the cost of doing business, and maybe they deserve 5 stars.

Review 31 (2024-09-13 - Rating: 5)
Jacques was amazing with his service. He helped unclog our sink and was so discreet and professional in our office. Thank you Jacques and roto rooter.

Review 32 (2024-09-18 - Rating: 5)
Serviceman Jeff was very prompt along with handling the issue in a timely manner. Thanks again and I would definitely tell my friends/family that Toto rooter was amazing.

Review 33 (2024-08-11 - Rating: 5)
Aidan was amazing! I highly recommend but call Aidan! He did not give up and continued to work hard until we had a solution! Thank you Aidan! Your professionalism and push to solve the problem was unmatched!

Review 34 (2025-01-02 - Rating: 5)
Jacques was very professional and fixed our issues problem very quickly. We highly recommend his services.

Review 35 (2024-09-27 - Rating: 5)
They were very professional and came quickly. They were understanding and went out of their way to help us . Especially the staff over the phone. If ever needed we will DEFINITELY use again!

Review 36 (2024-08-04 - Rating: 5)
Aiden was so amazing! He came out the same night as a huge storm late at night and helped us replace our sump pump and clear out an inch of water in our basement! If you have a problem ask for the G.O.A.T. Aiden!

Review 37 (2024-12-28 - Rating: 5)
The experience was great. While the report of what is going on was frightening, the guys explained what was happening so that I could understand.

Review 38 (2024-06-07 - Rating: 5)
Eddie was so knowledgeable and patient, and did a spectacular job uncovering and fixing the issue in my bathtub. He went above and beyond and made this a completely seamless experience. I will be requesting him for any future work and recommend him to everyone

Review 39 (2024-12-26 - Rating: 5)
They came on Christmas morning to clear up a clogged sewer trap. What else needs to be said?? Service rep was friendly, professional, efficient and neat.

Review 40 (2024-09-15 - Rating: 5)
Aiden did a great job! He handled it without any mess and knew what he was doing. Personable and I highly recommend him!

Review 41 (2025-01-02 - Rating: 4)
The gentlemen that provided the service were very professional, helpful and insightful. I will look for this company to help me in the future.

Review 42 (2024-07-24 - Rating: 5)
Aiden did an amazing job troubleshooting the issues causing the backup in our kitchen sink drain. He was very persistent and persevered until the issue was resolved

Review 43 (2024-09-19 - Rating: 5)
Great experience from first phone call to completion of project. Sam was patient with my questions and resolved all my concerns. We will be calling Sam for all our future plumbing needs!

Review 44 (2024-09-04 - Rating: 5)
Jacques, was right on time, listened to my issue and fixed my plumbing with no hassle. Left everything as he found it, and was extremely polite. Thank you soMuch, Jacques!

Review 45 (2024-07-25 - Rating: 4)
Called Roto Rooter to fix my clogged drain and faucet fixture in my bathroom. I’ve always used this company for plumbing problems. Always on time, always highly respectful entering my home and always charged a fair price.If I was a believer before yesterday’s service call, today I’m a brand ambassador. Plumber Sam went over and beyond our expectations.The faucet fixture couldn’t be fixed and needed a new one. It’s was close to 4 o’clock and we would have accepted him having to come back another day with a new fixture. Sam ran out and came back same day and had it installed before 5pm.Our clogged drain turned out to be no simple matter. But that guy stayed on it and cleared that drain so well we could hear the water drain down the pipe so well sounded like a slurp. Sam the plumber actually used a shop vac to suck up all the junk without having to charge us for the more expensive service of snaking the drain. And talk about service with a smile!Sam the plumber ask for him by name. That guy knows his job and likes this job. RARE nowadays.Highly recommend. Outstanding service, fair price.Only reason not 5 star rating- stop sending that water treatment sales guy to upsell softwater treatment services same time as my service call. It’s awkward say the least and the guy was dismissive of the lady of the house. Only wanted to share the details of hard water sediments and data points and geography of the presence of limestone in our area to the man of the house. Hmm. Maybe he thought I couldn’t keep up with the math or the big words he was using like, polyfluorinated alkyl substances (PFAS) or parts per billion. He didn’t even acknowledge me leaving my home! Bad upsell strategy.But Sam. He gets and deserves our 5 Star service rating.

Review 46 (2024-12-23 - Rating: 5)
The plumber showed up on time did a good job got me a discount and making an appointment with them was easy.

Review 47 (2024-07-25 - Rating: 5)
This review was written by my mom for service to my grandma’s toilet:Mark was on time, courteous, and very efficient in addressing the problem. I would definitely recommend him and request his services again. Thank you!

Review 48 (2024-09-11 - Rating: 5)
Jacques was great. So happy to be able to use the kitchen sinks. Your prices are absolutely outrageous. Ill never use you again

Review 49 (2024-12-08 - Rating: 5)
The technician arrived during the timeframe I was given. He was polite and explained what he was going to do. When he left the problem was solved.

Review 50 (2024-09-19 - Rating: 5)
Aiden came to our house today to unclog a bathroom drain and cleared things right up. He was very helpful and informative. 5 stars!

Review 51 (2024-05-03 - Rating: 5)
Harry was great. Clean (didn’t smell of weed or cigarettes like so many others), polite, professional and competent. Kept me involved and informed the entire time. Straightforward, honest, respectful, no sales tactics pressure. Simply laid out my situation and gave me options.Didn’t try to blow smoke up my hind end as many out east do. I highly recommend him to everyone.Thoroughly pleased with him especially considering how crooked people out east have been for us.

Review 52 (2024-07-29 - Rating: 5)
Ian who was our technician was very efficient and polite. We had to call for an emergency leak at my mothers house. The job was completed timely.

Review 53 (2025-01-02 - Rating: 5)
They came on New Year’s Day for a plumbing emergency. They did a great job!

Review 54 (2024-10-06 - Rating: 5)
Aidan was very helpful and solved the issue. He made suggestions to prevent issue from happening again. Interaction was professional and very quick.

Review 55 (2024-08-21 - Rating: 5)
From scheduling the appointment all the way through the technician diagnosing the problem, it was a very pleasurable experience. The technician was prompt, courteous, and quickly diagnosed the problem. I would use these guys again!

Review 56 (2024-05-07 - Rating: 5)
Our plumber Scott was amazingly thorough, friendly, communicative and a pleasure to work with! We were greatly appreciative of his work and happy to leave a review that was fitting for the work he had done and for how he helped aid in a situation like ours! Our representative Steve helped every step of the way and truly helped alleviate the strains of completing a claim and ensuring we understood the ins and outs of everything!

Review 57 (2024-12-23 - Rating: 5)
Ernesto did a wonderful job. He was knowledgeable, prompt, thorough and nice.

Review 58 (2024-05-03 - Rating: 5)
Great company. Had these guys reinstall new flushing units on all our office toilets. They were quick to order parts and install. Kenny is great to work with made sure everything was the way we wanted it done.

Review 59 (2024-09-18 - Rating: 5)
Jacques arrived very quickly and worked very hard to clear a clogged drain pipe. He got the pipe cleared and all this very late at night. Great job Jacques!

Review 60 (2024-12-23 - Rating: 5)
Great service. I had a plumbing issue on a Sunday the worker arrived within an hour. Saved my weekend 👍

Review 61 (2024-12-30 - Rating: 5)
Tony was very knowledgeable and had a great attitude. Would recommend.

Review 62 (2024-10-24 - Rating: 5)
Jacques was very professional, friendly and quick at resolving the problem. Excellent service. Will use again.

Review 63 (2024-04-22 - Rating: 5)
I contacted Roto Rooter after getting a new refrigerator and was having trouble hooking up the existing water line. They came out the same day around an hour or so after I called. Scott came and helped. He put booties on his shoes and checked our refrigerator. He got behind it and helped with the water line. He cleaned it up and reattached it. He was really nice and courteous. He was very friendly and helpful. We really appreciated his professionalism and he was done quickly. He is highly recommended and if we ever have another plumbing problem, I would absolutely call and request him again.

Review 64 (2024-08-16 - Rating: 5)
Aidan is a lifesaver. Thank you for your fast, friendly, professional service. Will make this my first call if/when I ever have an issue in the future.

Review 65 (2024-06-06 - Rating: 5)
Joshua was an amazing technician! He came in today not knowing what was going on and fixed the issues with no problem and reasonably price. Thank you for the amazing work you did today! I will be going to this company from now on.

Review 66 (2024-09-25 - Rating: 5)
We had a water leak where the water line comes into our house. Seven companies said they could not come today. Alex of Roto-Rooter came and fixed the problem.

Review 67 (2024-06-03 - Rating: 5)
These guys were excellent! Very professional. Told me they would be here at 8 and they were said they would be done at 3 and they were. They were great! They did a great job. I couldnt be happier. They are my new go to plumbers.

Review 68 (2024-02-12 - Rating: 5)
We had a bad situation about an hour before the Super Bowl. RR was able to send someone out in 30 minutes. Our plumber was outstanding. He was knowledgeable, efficient, and out of here in about an hour. He provided us with information that was useful and described how they will follow up later this week. Thank you for the professional service!

Review 69 (2024-12-26 - Rating: 5)
They were fast-efficient and friendly and great work thank you

Review 70 (2024-04-17 - Rating: 5)
I needed service to remove a hose stuck to a spigot, on a Sunday. Kenneth arrived on time and completed the job promptly. Unprompted, he took the time to give me guidance on steps to take to prolong the life of a water heater - which Roto Rooter had installed a few years earlier. He was very professional, and genuinely seemed to care. I would highly recommend him.

Review 71 (2024-07-23 - Rating: 5)
Harry was very prompt, professional and friendly. He asked questions to help identify what the problem was and, once the work was done, made sure that we were satisfied with the outcome.

Review 72 (2024-08-23 - Rating: 5)
Jacques and Steve were very helpful and provided great service. We are very happy with the quality of their work and their professionalism.

Review 73 (2024-07-27 - Rating: 5)
Quick, polite, still a bit expensive for a drain cleaning/snaking of a tub ($500) and it used to be good for 6 months now only 30 days but at least the service was good.

Review 74 (2024-07-25 - Rating: 5)
Harry was very polite and went over all the details when he reset my toilet. You need more guys like Harry working for your company. Thank you Harry!!

Review 75 (2024-03-23 - Rating: 5)
Had an issue with backed up sink drain. Did our own maintenance/ troubleshooting and had to escalate. Placed a call around 930 AM on a Saturday and job was done by 1130 AM. Josh did a great job. Explained what he was going to do, took and answered questions, checked his work, explained what to do for preventative maintenance. A+

Review 76 (2024-04-30 - Rating: 5)
Harry did a great. Very knowledgeable and professional. He worked very hard on the rusted connections under the bathroom sink. Harry then fix the clogged kitchen sink. I would highly recommend him to my friends.

Review 77 (2024-12-01 - Rating: 5)
Everthing was great everyone that came to my home was amazing I will recommend you to anyone I know who needs a plumbing service

Review 78 (2024-04-19 - Rating: 5)
So grateful for how this customer experience went!!! I needed a sump pump replaced in the crawl space of a 75 year old house. A challenging job in a difficult space that is hard to access. My plumber was professional, courteous and thorough. He got the new pump up and running, cleaned up an old drain pipe, explained the safest, and best actions and answered lots of questions with expertise, and no patronizing. When he came to the door smiling i was so relieved - things could have been much worse. I highly recommend Roto-rooter!!

Review 79 (2024-04-06 - Rating: 5)
Harry B. to the rescue!!!! I am so very THANKFUL for Harry. My plumbing problem started at 8am this morning. Everything we tried was a epic fail. I made the call to Roto-Rooter and with in 20 minutes Harry was here. He was AMAZING. Harry fixed my problem quickly.

Review 80 (2024-07-23 - Rating: 5)
Ease of scheduling an appointment online is a huge benefit when trying to juggle all of lifes commitments. Service was prompt and effective.

Review 81 (2024-03-09 - Rating: 5)
Needed to have my water shut off for my dishwasher/fridge today before getting both replaced. The turnaround time to have someone come out was quick and service was great. Kenny provided a detailed explanation of what he was doing and also gave some insight to share with the company that is coming out to replace my dishwasher and fridge. Thank you Kenny for excellent and quick customer service!

Review 82 (2024-02-04 - Rating: 5)
We just had a wonderful experience and couldn’t be happier. Ken came out for a quote, a good price with good financial options, and he literally came back like an hour later to do the job. He was efficient, perfectly pleasant, even had no trouble humoring our very curious 3 year old. I couldn’t recommend them enough.

Review 83 (2024-09-17 - Rating: 5)
Great service, great results. Would definitely recommend again. Return customer because of the excellent work Jacques has done for us.

Review 84 (2024-09-27 - Rating: 5)
AIDEN was very helpful. He explained things, answered questions, went above expectations.

Review 85 (2024-09-04 - Rating: 5)
The service was excellent and was totally professional and enjoyed what he was doing. Please give Jacques a high five.

Review 86 (2024-12-23 - Rating: 5)
Very professional and friendly. Fixed the problem quickly and efficiently. Would definitely use again.

Review 87 (2024-03-12 - Rating: 5)
We smelled no mold. We smelled the chemical to kill the the mold and germ. The three guys were great job. They cleaned up and drained to outside from basemen that we had flood from raining. Another guy installed new hot water tank and pump sump. I appreciate it. Communication was great feedback. We are safe.

Review 88 (2024-09-04 - Rating: 5)
Very quick and efficient work! Wonderful to work with and showed up with the proper tools to complete the job from start to finish.

Review 89 (2024-02-22 - Rating: 5)
Very satisfied with Roto-Rooter! They arrived in an hour and got right to work. Our tech Mike was pleasant, efficient and explained what he was doing. Will definitely call again if we need a plumber!

Review 90 (2023-12-21 - Rating: 5)
I called Roto-Rooter and I was connected to a live person and scheduled my appointment the same day. The plumber “Benjamin” promptly arrived at my house and was very professional and knowledgeable. He quickly unclogged my toilet and was very conscientious and making sure everything was cleaned up.Benjamin provided outstanding service and took a lot of pride in his work! I would definitely recommend him to anyone!

Review 91 (2024-08-24 - Rating: 5)
I never had a person be so diligent, and did a great job. Thank you to Jacques, he was very good

Review 92 (2024-01-27 - Rating: 5)
Harry and Mark helped me Soo much. I couldnt be home Friday so I was glad to hear they rescheduled for Saturday. They were really nice and cool people. They checked everything they could and snaked the pipes that were possible. The drain still has issues but it goes down now vs not at all before. Its a bigger job theyll have to come back for and jet from the roof. Thank you / building 9 in Whitehall.

Review 93 (2024-03-10 - Rating: 5)
The technician Scott that you sent out did a great job. He was very professional, polite and thorough. He explained what he was doing in a way I could understand. He respected my home and I would definitely use you guys again.

Review 94 (2024-03-12 - Rating: 5)
Pipe had a serious clog, but Jaques had a great attitude and did everything he could to clear it no matter how long it took. Arrived promptly, had a great and professional attitude and solved the issue. Highly recommend this service.

Review 95 (2024-04-23 - Rating: 5)
Called Roto-Rooter and they got here within 30 minutes. My garbage disposal fell apart and water was everywhere. I recommend this company for all your plumbing needs. Excellent customer service from Qun and Ahmed.

Review 96 (2024-04-28 - Rating: 5)
KENNETH #75-5020 was awesome and really helped us out with a drain clog in our weirdly plumbed old house! Very much appreciated them being able to come out on a Sunday afternoon at no extra charge. Thanks a bunch!

Review 97 (2024-12-28 - Rating: 5)
Nice fast - ez job but way overpriced

Review 98 (2024-04-13 - Rating: 5)
Arrived bright and early within the time frame I requested, listened attentively to the issue at hand and was able to fix the clog within 10-15 mins tops. They were able to add an enzyme to the pipes to make sure to eat anything that may be stuck within the walls without compromising the pipes themselves and now my pipes drain as intended so I can do my laundry, wash dishes and use the dishwasher as so far those three use the same pipe. Will definitely recommend again in the future.

Review 99 (2024-05-05 - Rating: 5)
Technically I shouldn’t even be doing this Survey because I “caused” the problem. But the people that came out to my grandmas house really helped. They had a great sense of humor, and I thought it was going to be a multi day situation. Fixed our toilet in literally 4-7 minutes. So I give this plumbing agency 5 Stars out of, well, 5:

Review 100 (2024-03-15 - Rating: 5)
I recently faced some difficulties with my main drain pipe, but fortunately, Roto-Rooter came to my rescue. Their representative, Mr. Josh, was quick to respond and efficiently cleared out the drain. I was impressed with Joshs expertise and knowledge of his work, as he not only resolved the issue but also suggested some preventive measures to avoid such clogs in the future..

Review 101 (2024-03-13 - Rating: 5)
Sam did awesome job. Our kitchen sink had clogging same day he came and solved issue quick. He is very friendly and highly recommended services.

Review 102 (2024-03-23 - Rating: 5)
My Tech, Harry, arrived on time for the scheduled appointment. He fixed our busted pipes with precision and care. We are now able to get back to normalcy. Thank you for your service!

Review 103 (2024-05-08 - Rating: 5)
Your staff were knowledgeable and caring. Answered all my questions clearly and explained what they were doing and why. Nice people! Nick was very courteous and professional. Good guy!

Review 104 (2024-03-23 - Rating: 5)
We live in a very nice apartment (The Reserve at Wyomissing) and we were having a problem with things backing up in the sink.The head maintenance technician here,Raquel, is excellent 😊❤️, but the issue was affecting two apartments and since it was difficult plumbing problem, she called Roto-Rooter to make sure that the problem could be fixed quickly for us.I dont know the Roto-Rooter technician who fixed it, but I just wanted to say he did fantastic job, and he was super friendly!Thank you to that very kind man and to Roto-Rooter for having such excellent technicians. 👍🏽👏🏽 We appreciate you very much!

Review 105 (2024-01-23 - Rating: 5)
Technician was very skilled, arrived quickly and was very effective in addressing my problem. He was respectful of me and my home. He even cleaned up before he left! I would absolutely recommend them to anyone!

Review 106 (2024-02-26 - Rating: 5)
We had a difficult bathroom sink clog, and were very pleased at the level of professionalism and courtesy from the RotoRooter team. Every step of the process went smoothly and Jacques, our technician, fixed the problem quickly. Highly recommended!

Review 107 (2024-03-02 - Rating: 5)
Jacques was great, very attentive and paid close attention to the details. He arrived promptly and had me all fixed up in no time. Cant recommend him enough. Life saver.

Review 108 (2023-12-16 - Rating: 5)
Had what I assumed was a clog in a particular part of the house, made a call out to Roto on a Saturday morning and they were able to come out extremely quickly. Worked with a gentleman named Ben who was fantastic at identifying the issue, explaining the cause and suggesting a solution. Was extremely happy with the service provided for the call out. I will update this post (if I can) once further work is done.

Review 109 (2024-03-09 - Rating: 5)
Your employee Kenny was very professional and respectful of me needs.He explained everything to me which was so helpful because I could understand what he was doing. He is a hard worker and made sure everything was working properly. He also cleaned everything up when he finished.

Review 110 (2024-05-02 - Rating: 5)
I had Jeff, Mark and Ken come out to work on a difficult main sewer clog on our home and they did a fantastic job. They walked us through the process step by step and answered all of the questions we had.

Review 111 (2024-03-21 - Rating: 5)
Super convenient! Technician came quickly and educated us during the process. This is our 3rd time using their service so we would definitely recommend them to others!

Review 112 (2024-05-06 - Rating: 5)
Michael with Roto-Rooter did a fantastic job today with our Main Sewer line issue. The job was done quick, clean and with a friendly attitude. Would definitely recommend!

Review 113 (2024-03-31 - Rating: 5)
Id be remiss if I didnt praise our recent representative Sean from Roto-Rooter.He was without a doubt the best plumber who exemplified, warmth, friendliness, cooperation and an immeasurable passion for his customers along with his top notch expertise in plumbing.He certainly bailed us out of a miserable and horrific day. Sean prevailed, as promised, and for that he will be long remembered!Thank you, Sean and Happy Easter!

Review 114 (2023-08-24 - Rating: 5)
We were extremely happy with Ken the tech who came to unclog our main drain. Ken was on time, very kind, polite and went over and above to solve our drain problem. We have very narrow basement stairs and carrying the heavy equipment downstairs seemed very difficult, but Ken was up for the task and amazingly even did it with a smile on his face! Would 100% recommend using this company’s services. Very impressed with the service we received. Thank you again Ken!

Review 115 (2024-05-07 - Rating: 5)
Great young men introduced to us as Kemy & Amed. Worked well together and explained all steps and outcome. Quick response from them both without rushing. We felt safe & in good hands with service men. Friendly and honest.

Review 116 (2025-01-04 - Rating: 5)
Great work, came out quick and resolved the issues

Review 117 (2025-01-04 - Rating: 5)
Jacques and Justin have been great! Came in to asses and fix everything very timely.

Review 118 (2024-01-30 - Rating: 5)
I recently had Harry come out and look at a dripping shower issue I had. He was able to successfully remove the handle that I was having trouble with. We’re very happy with his service and Roto Rooter. They’re always very good.

Review 119 (2024-07-29 - Rating: 5)
My repairs were done quickly & professionally. I would definitely recommend Roto Rooter to friends.

Review 120 (2024-08-27 - Rating: 5)
Sam was excellent. Really took the time to identify and correct the issue. Highly recommend

Review 121 (2024-03-23 - Rating: 5)
Exemplary service from a very charming and handsome young man. Arrived on time and was extremely knowledgeable. Would recommend Tim Von Duyke to anyone with any plumbing needs. Thanks again Tim!

Review 122 (2024-03-12 - Rating: 5)
We have been using Chris at Roto Rooter for more than 10 years. He is always prompt, efficient and knowledgeable. I always feel like Im being fairly charged and he never tries to upsell me. I highly recommend Roto Rooter and especially Chris!

Review 123 (2024-04-05 - Rating: 5)
Joshua did a phenomenal job during an emergency call. We had a clog that caused a backup and overflow. He diagnosed the issue quickly and was able to clear the clog all while explaining the process to me.

Review 124 (2025-01-06 - Rating: 5)
Water pipe burst on a weekend night. Aidan was very helpful.

Review 125 (2024-02-15 - Rating: 5)
I had difficulty finding any plumber to return my calls. Roto Rooter came out the next day! Jeff was thorough, professional, empathic and understanding! I have extreme work that will cost more than I was hoping and Jeff was a human not a salesman. This is the type of people I want to hire to do the work! Thank you!

Review 126 (2024-08-28 - Rating: 5)
Had Jacque and he was very polite , fast , and awesome. 5 stars!!

Review 127 (2024-05-06 - Rating: 5)
Nick came out at around 10:00pm and got the job done very quickly and efficiently. It was a huge help for me and saved my family a ton of problems. Would recommend to anyone!

Review 128 (2024-03-01 - Rating: 5)
We had a back up in our sewer line, and I decided to call Roto-Rooter. The woman I spoke with gave me a time frame of when I could expect a technician on site, and she told me that the technician would give me a call when he was on his way. As promised, I received a call when he was on his way, and he arrived within the expected timeframe. The technician was able to run the snake into the line and clear out whatever the debris was that was blocking the line. I had some follow up questions regarding the piping in our house, and the potential for this to happen again. Chuck (A manager with Roto-Rooter) gave me a call to answer any questions that I had. I appreciated Chuck making contact with me. All of the questions and concerns that I had have been resolved.

Review 129 (2024-04-15 - Rating: 5)
Sam was quick and thorough with the water pressure job at my home. He also educated me on what to do moving forward, very friendly and I will be calling him again 😊 Definitely on my recommendation list.

Review 130 (2024-03-15 - Rating: 5)
They came out and assessed the problem, and were friendly and professional. They opened the clog in the pipe, put everything back together and tested it to make sure it was resolved. I am very happy with the service they provided!

Review 131 (2024-12-25 - Rating: 5)
Arroved quickly to keep christmas merry despite a plumping emergency.

Review 132 (2024-12-23 - Rating: 5)
Prompt service, careful attention to detail, very respectful of our home.

Review 133 (2024-12-28 - Rating: 5)
Tony arrived promptly and worked tirelessly to clear our difficult clog.

Review 134 (2024-04-27 - Rating: 5)
Harry was on time for appointment window which helped tremendously because it is a Saturday. He was thorough & efficient. He diagnosed the problem & explained solution needed. Very conscientious.

Review 135 (2024-03-04 - Rating: 5)
Ben & Nick Are The Best Of The Best…..After Multiple Plumbers Came To Our Home To Fix Of Plumbing Issue With NO Success. Ben & Nick Took Their Time To Trouble Shoot The Issue And FIXED Our Issue In Less Than 45 Mins! Professional, Polite & Affordable!!! I Will DEFINITELY Call Them Again For All Of My Future Plumbing Needs!!!

Review 136 (2024-03-30 - Rating: 5)
Friday night, 6pm, my shower drain would bubble with lovely brown liquid everytime I flushed the toilet, and my laundry room sink would fill when the washing machine would run. In a panic, I saw that Roto Rooter had a 24hr emergency service and made the call. Ian came to my house a few hours later that same night. He cleared a clog in the trap in my septic tank as well as the clog in the laundry room sink. He was so patient, knowledgable, answered all of my questions and gave me recommendations for better maintenance of my system. I felt badly for having him come so late (he finished at 11pm), but he assured me that this was his scheduled shift, because emergencies happen and I wasnt taking him away from his Friday night plans. I was so thankful that someone was available to fix this problem so late on a Friday night. Ian was great, I will definitely use Roto Rooter again in a bind!

Review 137 (2024-03-20 - Rating: 5)
Quickly took our appointment, showed up within an hour as promised, solved the clogged drain pipe, offered lots of good advice and took care of a couple other minor things. They are not cheap, but when you need it done quickly and correctly with a 6-month guarantee, Roto-Rooter is a good option.

Review 138 (2024-09-24 - Rating: 5)
Jacques was absolutely amazing great customer service and was able to clear the problem with ease !

Review 139 (2024-04-08 - Rating: 5)
Tom, #4743 technician , was very informative and helpful in evaluating my drain issue.Very easy to talk to, gave me some alternate solutions.I recommend them highly.I will be back in the future.

Review 140 (2024-04-19 - Rating: 5)
Kitchen sinks was clogged and dishwasher was not draining. Called Roto Rooter on a Friday at 5:00 and they were there 25 minutes later. The gentleman who came out was very polite and efficient.

Review 141 (2025-01-03 - Rating: 5)
The technician was knowledgeable and quickly diagnosed the problem.

Review 142 (2024-04-11 - Rating: 5)
Great service! I thought they would need to completely replace my sink, but instead of wasting my time and money, they let me know all it needed was a new handle. Harry was wonderful!!

Review 143 (2024-02-16 - Rating: 5)
These guys are great! Came out same day and fixed our issue. The technician, Ian, was so friendly and super informative! I’m so grateful to him for fixing our issue! Many thanks!

Review 144 (2024-12-24 - Rating: 5)
Great emergency service , very professional service tech , highly recommend for any situation. Thanks again for your prompt response and expertise

Review 145 (2024-12-29 - Rating: 5)
The best technician they fix the problem right away i am very happy 😊 high recommend

Review 146 (2024-02-02 - Rating: 5)
Brandon was fantastic. Explained the issue, gave me options, did a great job getting our sump pump installed before a heavy rain would have flooded our crawl space. Totally recommended.

Review 147 (2024-02-15 - Rating: 5)
Kenny is a very nice young man. I am disabled and needed higher toilets. Kenny purchased the toilets, removed the old toilets and he set them in a neat pile for the trash. I appreciated his kindness so much. Thank you Kenny!

Review 148 (2024-02-08 - Rating: 5)
Fast service less than 30 minutes from call. Harry was very polite and explained everything. A little high priced but great service. Even ran camera down pipe to show it was clean.

Review 149 (2024-04-06 - Rating: 5)
Harry, saved the day. Harry was extremely quick in arriving. He was fast and efficient. Harry got the job done and now I can relax, without worrying about the toilet. Should have called sooner. Harry Thank You.

Review 150 (2024-05-31 - Rating: 5)
Tech was professional and knowledgeable. Explained what he was doing, what he found and our next steps. Was able to resolve issue on this trip.

Review 151 (2024-02-29 - Rating: 5)
I had a dude named Jacques as my plumber. Very nice young man. Worked very efficiently. I’ll actually use this company again if I have any other issues!

Review 152 (2024-09-17 - Rating: 5)
Jaques was very professional and did an amazing job. Thanks so much for helping us get back on track.

Review 153 (2024-04-21 - Rating: 5)
Needed repairs quickly, its Sunday. Roto-Rooter saved the day and upcoming work week. The two workmen were prompt and personable. Saved my evening and upcoming week. Thank you again.

Review 154 (2024-05-31 - Rating: 5)
The guys were on time, they knew their stuff, they took the time to answer all of our questions, explained exactly what they were doing and why, we’re extremely friendly, and did a fantastic job.What else could you possibly ask for?

Review 155 (2022-11-18 - Rating: 5)
Kyle was super professional, very friendly and a total stand-up guy! We had a serious problem with sewage backing into our shower and toilet, both overflowing and our maintenance at the apartment complex couldnt, or wouldnt handle this situation for over 48 hours. This gentleman came in and handled things perfectly, to a T and in a timely manner too. He did what our maintenance couldnt in less than an hour. This man deserves a raise. I would highly recommend him to anyone who needs a plumber or has a plumbing emergency. Kyle! Thank you so much for all your help, we really appreciate all your hard work! Keep up the outstanding performance.

Review 156 (2024-03-25 - Rating: 5)
Kenny was very professional and courteous. He took the time to listen and review the problems we were experiencing with our Sump Pump. ThankYou.

Review 157 (2023-02-11 - Rating: 5)
We requested same day service, and our technician was here within 2 hours, so extremely prompt. Kyle investigated the clog, outlined a course of action, provided an estimate, and then got to work. He answered and addressed all our questions and concerns, and checked his progress midway through by checking out the main line of pipes in the basement. He even answered questions about the possible half bathroom we may put in. He cleaned up afterwards and wore shoe covers, which was appreciated. Came with 6 month warranty. Overall very pleased with our service.

Review 158 (2023-06-17 - Rating: 5)
I’m hosting a birthday party at my house today and reached out to multiple companies on a Friday night for an early Saturday morning service. Roto Rooter immediately replied and set my service time from 8 to 10 AM on Saturday. The technician was here at 8 AM sharp and unclogged my bathroom sink drain immediately. He was respectful, kind, and quick!! Thank you so much!!

Review 159 (2024-03-18 - Rating: 5)
Quick response. The service tech was very knowledgeable and explained what was going on with our problem. He was very helpful, polite, and respectful.

Review 160 (2024-06-05 - Rating: 5)
The plumber Sam was very nice, very helpful. They ( Sam and asst.) did the job thoroughly and gave me helpful tips.

Review 161 (2024-03-23 - Rating: 5)
We called early morning hours after just moving into a new home. They came out within a few hours and in a jiffy and Jacques (the worker) was super personable and knowledgable.

Review 162 (2023-09-22 - Rating: 4)
Ian did great work trying to clear my drain. Professional, good manners, and did everything he could. Unfortunately the cement was just too far cured for him to get through it. Looks like its a new bathroom for me now.

Review 163 (2024-09-02 - Rating: 5)
Your service was very fast, professional and Jacques made the whole painful experience very easy to deal with. Thank you!!!!

Review 164 (2024-02-02 - Rating: 5)
Mike was efficient and professional. He resolved the drainage problem in my kitchen in record-breaking time. His knowledge and promptness are commendable.

Review 165 (2024-05-14 - Rating: 5)
Ben is a real one, authentic, excellent customer service and he knows his stuff. Roto-Rooter should be proud to have someone like Ben representing them.

Review 166 (2024-03-02 - Rating: 5)
We had a situation with with restrooms at our retail location which put us in a unfortunate position on a Saturday. Harry was out in a timely manner , very polite and professional.He explained what caused the issue and resolved it ! Highly recommend using Roto Rooter.

Review 167 (2024-03-27 - Rating: 5)
Roto Rooter has never let me down and is always on time. My tech tonight Sean was knowledgeable professional and very thorough and had me back in business in no time.

Review 168 (2024-12-30 - Rating: 5)
Technician (Jacque) was prompt to arrive and kept to time. Very knowledgeable about sewage and plumbing issues and recommended product to help with eliminating foul smell of sewage in the house after inspection.

Review 169 (2023-09-17 - Rating: 5)
Even prior to Ken arriving, the customer service reps kept me in the loop of the timetable and eta of arrival. Ken was friendly and professional. Was happy to explain the issue and answer my other questions about the house. Finished the work in a fast and most cost efficient manner

Review 170 (2024-04-15 - Rating: 5)
Great service. Very prompt and friendly! Sean was excellent at the initial cleanout and diagnosis and the Matt and his crew did great work fixing the problem.

Review 171 (2024-12-30 - Rating: 5)
Quick response. Excellent work. Quickly and efficiently.

Review 172 (2024-04-09 - Rating: 5)
Your technician was very determined to clear the obstruction. Most people would have given up long before this guy. He just kept trying and trying until he got it and by the time he finished he was covered in sewage. We lucked out and got the right company and technician to do this repair.

Review 173 (2024-02-22 - Rating: 5)
Nick and Justin were able to come out same evening within an hour and resolved a street line sewer clog that would have kept the family out of water and sewer services on a work and school night. Fair price and friendly.

Review 174 (2022-11-25 - Rating: 5)
Jeff was awesome! He got to us quickly and got right to work while remaining friendly and professional. After our sewage pipe had backed up and water was leaking everywhere, we were stressed (to say the least). But Jeff helped to put our mind at ease. He quickly diagnosed the issue and cleared the clog. It should be mentioned that this call was on Thanksgiving at dinner hour! A HUGE thank you to Jeff for taking time away from his family to help us!!

Review 175 (2024-03-20 - Rating: 5)
Very nice gentleman courteous and efficient. Got the job done as quick as possible. Im a very happy customer. Would recommend him to anyone else who may need help. Thank you.

Review 176 (2024-03-19 - Rating: 5)
Jacques was very professional and friendly. He explained my options without any sales pressure. Would highly recommend Roto-Rooter to anyone who asks!!

Review 177 (2024-01-28 - Rating: 5)
Ben explained what he was doing and gave tips on how to prevent plumbing issues in the future. They also warranty their work so I am a very satisfied customer.

Review 178 (2023-09-22 - Rating: 5)
I cracked a pipe installing a new faucet in our powder room. Discovered water dripping at a pretty good pace down in our basement out of the ceiling above (luckily it was the unfinished part). Of course it was a Saturday afternoon. Called Roto Rooter and the plumber was there in 45 minutes! He did have to take out some old copper pipe and replace with new but he got it done real quick. Was professional and answered all of my questions. Saved a stressful situation!! Would definitely call again if needed.

Review 179 (2023-11-06 - Rating: 5)
Second time using RotoRooter and they are fantastic. Nice employees, very experienced, great work, warranty always included. Definitely recommend them for any plumbing needs.

Review 180 (2024-03-24 - Rating: 5)
The service tech did highly professional job. After he completed the job, the area was cleaner than when he arrived. I would recommend this service tech to all my friends.