Valleys Best Plumbing, Heating, and Air

Photo of Valleys Best Plumbing, Heating, and Air

Located in Palm desert, California

Address: 74794 42nd Ave STE 10, Palm Desert, CA 92260, United States

Phone: +1 760-218-0574

Rating: 4.6

Services

  • Identifies as Latino-owned
  • Identifies as veteran-owned
  • On-site services
  • Repair services

Categories

  • Plumber
  • HVAC contractor

Photos

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Comments

  • Review 1 (2024-08-10 - Rating: 5)

    I called this company 2 times . Once on August 1st to fix a toilet , then again August 10 the replace a leaking outdoor spigget. Both time they were prompt and got the jobs done . Upfront with cost which I thought were reasonable.They have my moms confidence for any future repairs that may be needed.Nathan and his brother both very respectful honest workers.Thank you for your great service.Resident of Sun City Del Webb

  • Review 2 (2024-07-20 - Rating: 5)

    Wayne was great l. Very personable. Loved the dogs. Didn’t up sell me and was honest and real. Very happy with my experience.

  • Review 3 (2023-08-26 - Rating: 5)

    I called and Matt was here in less than one hour. Took care of our emergency plumbing need on a Saturday! Super nice guy, and very professional, highly recommend this company.

  • Review 4 (2024-05-03 - Rating: 5)

    Valleys Best notified me of their expected arrival and were on time. Wayne was very polite and professional. He inspected the entire a/c system which is now ready for our very hot desert summers. I will continue to use Valleys Best in the future.

  • Review 5 (2024-08-23 - Rating: 5)

    Very nice & incredibly helpful. Had to order a part but did it quickly & the issue was resolved !!! Thanks, Anthony !!!

  • Review 6 (2024-08-18 - Rating: 5)

    He was great. Identified the problem immediately and fixed it! My house is cooling now!! ❤️❤️❤️❤️

  • Review 7 (2024-06-26 - Rating: 5)

    Great experience. Friendly knowledgeable, and professional. Resolved my AC issue and explained everything to me in detail. Appreciated!

  • Review 8 (2023-11-29 - Rating: 5)

    Valleys Best Plumbing provided excellent service in a timely manner. Being new to this area, I wasn’t sure who to call for our kitchen plumbing issue. They came the very next day and the service tech, Nathan, was able to fix the problem quickly and offered advice for maintenance to avoid future problems. Price seemed reasonable. Would definitely recommend Valleys Best!

  • Review 9 (2023-08-13 - Rating: 5)

    The AC professional WAYNE was amazing! I called them on a Saturday evening when my AC stopped cooling; it was unbearable. They were prompt, knowledgeable and resolved my AC problem immediately. They were upfront and transparent about the price which was very reasonable. I will definitely use their services again! Thank you Mr. Wayne!

  • Review 10 (2024-04-25 - Rating: 5)

    Wonderful. Fast service. Wayne thank you!!We were told it would be an hour but they were here in less than 30 minutes. Other companies told us they could not come till the next day.Luckily it was an easy fix but it was great we did not have to go all night without air.We did canceled our other maintenance agreement with another company since they could not do emergency services and signed up with Valleys Best.Thanks

  • Review 11 (2023-11-07 - Rating: 5)

    I am a General Contractor and called to see how much and what the timeframe would be. The price was right on target, a really quick response and installed with in the week of call.Great customer service and Professional Pluming outfit!Thank youMikeBartram Construction

  • Review 12 (2024-02-20 - Rating: 5)

    Valleys Best is simply that... the BEST for new products & maintenance. You get honest info & they work hard to ensure youre getting the best deal. Our tech Matt was great & let us kmow about new laws that could impact us in the future. We were lucky to call them first & theyve never disappointed us.

  • Review 13 (2023-04-26 - Rating: 5)

    I made the appointment after The General Air Conditioning stood me up for my appointment the previous week only calling stating theyd be late after my appointment time. I then called BEST and they were very kind and efficient. Reggie came out and did a thorough job with my unit and cleaned up afterwards. Great Service and communicated with me about the process. Very pleased with the service 🙂

  • Review 14 (2024-06-28 - Rating: 4)

    Called for an AC inspection and arrived very quick.Did take some time to get my bill emailed.

  • Review 15 (2024-04-01 - Rating: 5)

    Nathan came out today. Very nice guy...explained the issue to me..much appreciated! Will deffinately use them again in the future! Thanks again!

  • Review 16 (2023-05-18 - Rating: 4)

    They were to add 7lbs of Freon but it’s still not chilling. Called them back to recheck their work.**UPDATE** They came back, same day, made a few adjustments. I was advised to let it run overnight and they would be back in the morning to reassess. Excellent customer service, excellent!!!

  • Review 17 (2024-05-08 - Rating: 5)

    Anthony has been to our home in the past and he treated us like a friend. Efficient and through. Please send us a copy of our invoice

  • Review 18 (2023-05-31 - Rating: 5)

    Valley Plumbing was a lifesaver! Our elderly parents had a backup that had something to do with their garbage disposal. Matt came out within 1-2 hours on Memorial Day, and he fixed what was wrong, giving us a way to proceed (get a new Garbage Disposer) on the following day. He communicated the kinds of disposals we could use, he gave us an honest upfront price, and he was able to communicate with my elderly parents in a positive and thoughtful way! We will use Valleys Best again and again for our parents plumbing needs. Awesome customer service and knowledge!

  • Review 19 (2024-06-05 - Rating: 5)

    Adam was very experienced and knowledgeable. A pleasure to work with. Highly recommended. Thank you

  • Review 20 (2024-06-16 - Rating: 5)

    Thank you Wayne for being so prompt and friendly and for making our fathers day cool today you guys are the best !!

  • Review 21 (2024-05-10 - Rating: 5)

    Nathan was awesome. Explained everything to me. He was prompt and friendly Very knowledgeable.

  • Review 22 (2023-08-12 - Rating: 5)

    Wayne was professional and courteous, and found the problem straight away. Where as I used a previous company and they worked on the wrong AC. I would definitely use this company again and ask for Wayne. Great job, Wayne.

  • Review 23 (2024-07-22 - Rating: 5)

    Ahhhh the house is cool again! Of course it happened during a holiday weekend but Valleys Best saved me today. Brandon answered the phone personally-no waiting for callback-and assured me someone would come today. Matt showed up on time, found the problem right away and was able to fix it. Nothing but the best from Valleys Best!

  • Review 24 (2023-09-02 - Rating: 5)

    I can’t recommend Valley’s Best Plumbing ,Heating ,and Air enough! I called on a Saturday during a heat wave and Matt, the General Manager, arrived within the hour. We decided to completely replace this old HVAC unit. Wayne was the technician assigned to the job and he was thorough and professional. During this installation, our 2nd HVAC unit died. Ron the owner was able to keep Wayne assigned to us to replace this 2nd unit right after the first. They are an amazing team and Wayne is the best HVAC technician we’ve ever done business with!

  • Review 25 (2023-12-02 - Rating: 5)

    Matt was very professional, he arrived promptly on time and did a great job repairing our plumbing. The price was very reasonable as well.

  • Review 26 (2024-05-10 - Rating: 5)

    Wayne is an awesome field tech! Very thorough and goes the extra mile.JBD… Indio, CA

  • Review 27 (2024-03-04 - Rating: 5)

    Excellent service thanks! Appreciate you took the time to find the problem without rushing around making us uncomfortable. Highly recommended👍

  • Review 28 (2024-01-29 - Rating: 5)

    Nathan was fabulous. Efficient. On time. Professional and did what he said he would. He should get a BIG raise.

  • Review 29 (2023-09-14 - Rating: 5)

    I needed them for an emergency they were on the ball in there. I appreciate that rather than five hours down the line while my water was running amok ha ha ha thank you so much though.

  • Review 30 (2024-02-07 - Rating: 4)

    Matt was professional knowledgeable and efficient. My only suggestion Would be to keep the customer better informed of timing via text or phone.

  • Review 31 (2023-11-13 - Rating: 5)

    Amazing service and very knowledgeable. Did everything that was needed in less then a hour. Will definitely be calling them again.

  • Review 32 (2024-03-10 - Rating: 5)

    Nathan was great…he was professional and courteous! He did an A+ job!

  • Review 33 (2024-09-09 - Rating: 5)

    Easy to talk about tech details in easy to understandable terms!

  • Review 34 (2024-04-18 - Rating: 5)

    Wayne was very professional and knowledgeable. I appreciate the good service.

  • Review 35 (2023-05-22 - Rating: 4)

    Evaporative cooler motor is burned out thousand dollars to replace it $89 for a service call Reggie was very professional and carefully inspected the system but I do think and $89 first time Service called is a bit excessive

  • Review 36 (2024-05-04 - Rating: 4)

    Showed up 1.5 hours passed their 2 hour window that they had. Reminded that dispatch should notify the customer by text if running behind.

  • Review 37 (2023-04-21 - Rating: 5)

    Guys were on time and delivered on products and services and stuck to the price quote even though there was some unexpected issues (not of there doing but by the previous installment) great job AND knowledgeable techs ,thanks guys.

  • Review 38 (2023-11-30 - Rating: 5)

    Nathan was Fantastic! Professional, friendly and very efficientThanks for the great service

  • Review 39 (2023-11-06 - Rating: 5)

    Wayne was a professional all the way. Took care of the problem right away. Valley is my company when it comes to AC and heating.Thank Wayne

  • Review 40 (2023-08-25 - Rating: 5)

    Wayne did a great job & spent the time to make sure everything was working correctly.

  • Review 41 (2023-11-24 - Rating: 5)

    Excellent tech, very polite and professional and knows his job very well…!! Very helpful…

  • Review 42 (2023-08-17 - Rating: 5)

    He was excellent! Would definitely hire him next time for plumbing or air conditioning!

  • Review 43 (2023-04-24 - Rating: 4)

    Wayne was conscientious and friendly. He took his time and answered all our questions.

  • Review 44 (2024-05-31 - Rating: 5)

    Thorough, professional and a pleasure to deal with. Fast and efficient.

  • Review 45 (2023-12-05 - Rating: 5)

    Luis was great: friendly and efficient and a nice guy.

  • Review 46 (2023-08-28 - Rating: 5)

    Nathan did an exceptional job for me and earned my business from here on.

  • Review 47 (2023-04-11 - Rating: 5)

    Problem was diagnosed as low freon. System was recharged with freon and a/c is blowing cold air once again.

  • Review 48 (2023-09-11 - Rating: 5)

    My tech wayne went above and beyond to get my unit up and running. Cant be more grateful.

  • Review 49 (2023-05-25 - Rating: 5)

    We had AC and furnace maintenance appointment with Reggie. Absolutely a five star appointment.

  • Review 50 (2024-05-22 - Rating: 5)

    Wayne was efficient & thorough. Thank you!

  • Review 51 (2024-04-09 - Rating: 5)

    Seemed very knowledgeable and offered maintenance and upgraded unit.

  • Review 52 (2023-08-24 - Rating: 5)

    Excellent job and professional service and supportive and kindness, very highly recommend...

  • Review 53 (2024-06-14 - Rating: 5)

    I just had Valley Best Plumbing & Heating’s Wayne complete our yearly A/C maintenance. I couldnt be happier with the experience. From start to finish, Wayne was a true professional, knowledgeable, and courteous…highly recommend!! JC

  • Review 54 (2024-04-18 - Rating: 5)

    Wayne did a thorough inspection of my very old air conditioner. I only needed to replace one piece, and he explained it thoroughly. Thanks!

  • Review 55 (2024-03-23 - Rating: 5)

    On time. Very polite and kind. We ended up needing a few parts which delayed us a bit. Overall tho great service

  • Review 56 (2024-04-29 - Rating: 5)

    Arrived and completed the agreed service. Friendly and reliable.

  • Review 57 (2023-12-02 - Rating: 5)

    Anthony was great! Efficient, knowledgeable and on time.

  • Review 58 (2023-03-29 - Rating: 5)

    Plumbing repair. Anthony was great. i will use this business again.

  • Review 59 (2023-06-10 - Rating: 4)

    Good service. I got a same day appointment.

  • Review 60 (2024-02-01 - Rating: 5)

    Nathan was on time, carefully listened to all my issues and concerns, gave an on the spot estimate and then proceeded to do the work efficiently and with great expertise. I will definitely be calling on Valleys Best Plumbing in the future.

  • Review 61 (2024-05-02 - Rating: 5)

    Wayne was fantastic ! Went above and beyond

  • Review 62 (2024-05-29 - Rating: 5)

    Friendly, polite and knows his trade.

  • Review 63 (2023-04-30 - Rating: 5)

    I was very surprised that our unit need feron. It is only going on 3 years old.

  • Review 64 (2023-09-07 - Rating: 5)

    Matt was very helpful and friendly would highly recommend

  • Review 65 (2023-11-16 - Rating: 5)

    Wayne was very thorough and professional.

  • Review 66 (2023-11-06 - Rating: 5)

    Arrived asap and extremely polite and knowledgeable.

  • Review 67 (2024-06-03 - Rating: 4)

    The plumber was expededicious & courteous.

  • Review 68 (2023-08-30 - Rating: 5)

    Matt was very nice and professional.

  • Review 69 (2024-05-14 - Rating: 5)

    He awesome and knowledgeable!

  • Review 70 (2024-01-27 - Rating: 5)

    On time, and job the job done super fast

  • Review 71 (2023-04-27 - Rating: 5)

    Very punctual, very knowledgeable and fast service!

  • Review 72 (2023-04-19 - Rating: 5)

    Discovered old faulty leaking dishwasher to disposer line and repaired it.

  • Review 73 (2023-10-24 - Rating: 5)

    Always on time, thorough, great service

  • Review 74 (2023-11-03 - Rating: 5)

    Luis was very professional and efficient

  • Review 75 (2023-04-15 - Rating: 5)

    Chris was very professional and very knowledgeable!

  • Review 76 (2023-04-12 - Rating: 5)

    It was an absolute pleasure doing business with them

  • Review 77 (2023-03-23 - Rating: 5)

    Very quick and efficient. Described the problem quickly.

  • Review 78 (2023-12-04 - Rating: 5)

    Quick service, good attitude.

  • Review 79 (2023-07-09 - Rating: 5)

    Very pleased with how everything was handled.

  • Review 80 (2023-11-01 - Rating: 5)

    Matt is a good guy.

  • Review 81 (2023-08-17 - Rating: 5)

    Got us cooling down quick 🙏

  • Review 82 (2023-04-28 - Rating: 5)

    Did a good job and professional

  • Review 83 (2023-06-15 - Rating: 5)

    Quick dishwasher repair

  • Review 84 (2023-11-29 - Rating: 5)

    Excellent service

  • Review 85 (2024-06-24 - Rating: 5)

    Knowledgeable.

  • Review 86 (2023-08-24 - Rating: 5)

    Great service

  • Review 87 (2023-06-20 - Rating: 5)

    Knowledgeable, on time, courteous

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