Mr. Rooter Plumbing of Palm Desert

Photo of Mr. Rooter Plumbing of Palm Desert

Located in Palm desert, California

Address: 75101 Sego Ln STE C, Palm Desert, CA 92211, United States

Phone: +1 760-350-4022

Rating: 4.6

Services

  • Online estimates
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-11-13 - Rating: 5)

    Bryan did an amazing job and was very informative during the process. I will definitely use them again.

  • Review 2 (2024-10-05 - Rating: 5)

    Staff member Joe was very knowledgeable and his customer service/details were impeccable!! Highly, highly recommend Mr. Rooter Plumbing. We hired them to “blow out” our yard drain lines to make sure they are flowing correctly and ready for the next rainstorm!! This is a licensed plumbing company that has the expertise and proper equipment.

  • Review 3 (2024-10-02 - Rating: 5)

    Great service. Technician was friendly, knowledgeable, and efficient. He fixed a problem I created and didnt make me feel like an idiot. Price was excellent, especially since the work was done on a Sunday. I highly recommend Mr. Rooter

  • Review 4 (2024-11-28 - Rating: 5)

    Mr Rooter’s tech was able to analyze my water heater issue, order and install the parts all in one day! Our family was extremely pleased!Simply excellent service.

  • Review 5 (2024-10-27 - Rating: 5)

    Joel was very professional and polite and got right down to the issue at hand. I was so very impressed with him. And I so appreciate the quick response. I will definitely call them again with my next Plumbing needs.

  • Review 6 (2024-10-29 - Rating: 5)

    Joe the plumber come to my house late Saturday and he did everything that he could do and told me that he will be back Sunday morning to fix the problem. Mr. Rooter they are very good company and Joe, is a great with the other 2 men. I wanted to thanks them very much. I will recommend Mr. Rooter to anybody. Thank for fixing my plumbing issues.

  • Review 7 (2024-08-07 - Rating: 5)

    Great people, professional and they were fast to answer our problems and repair them...Alejandro was great! He kept me Informed on scheduling and we were lucky to have Bryan Fernandez on the way! Bryan was polite, professional and did the job just like you would expect from a professional! Definitely if need be, they are the ones we would call and highly recommend!

  • Review 8 (2024-11-28 - Rating: 5)

    Joel arrived within the time frame, he was very knowledgeable and professional, he explained the problem in simple terms and fixed it very quickly, Thanks Joel. Will definitely be calling Mr Rooter from now on.

  • Review 9 (2024-07-18 - Rating: 5)

    Bryan was absolutely amazing at locating the issue right away. He went to get the parts needed and came right back to complete the back flow issue within the same hour. Diego was also easy to work with in setting up the appointment and even was able to get him here five hours earlier than expected. Great company to work with and would recommend to anyone needing plumbing service.

  • Review 10 (2024-11-12 - Rating: 5)

    Mr. Rooter is one of the best plumbing contractors that I have ever used, and I have a great deal of experience as the owner of residential properties, and as an investor in commercial properties. The technicians are knowledgeable, skilled, and solid communicators, and I felt that Mr. Rooter 100% had our best interests in mind. I recommend Mr. Rooter without reservation.

  • Review 11 (2024-07-09 - Rating: 5)

    We needed a hydro flush on our 30k sq feet commercial building. Mr Rooter had fair pricing, and much better expertise than a company we all know with a similar name. They did great work and promptly fix our issue. Highly recommend.

  • Review 12 (2024-07-11 - Rating: 5)

    My experience with Mr. Rooter was fantastic.Brian the technician was knowledgeable and helpful. When I called the office for help, Diego got the necessary information and before I knew it, help was on its way.We use them at our restaurants and they always provide top notch work at a fair price!Thanks to everyone at Mr. Rooter.

  • Review 13 (2024-12-23 - Rating: 5)

    Lane was awesome, showed up on time. Took him just a short time to confirm my issue and finished in no time at all. Highly recommend Mr. Rooter Plumbing of Palm Desert.

  • Review 14 (2024-08-28 - Rating: 5)

    Arrived quickly, very professional and made sure I was informed of everything that was wrong and needed repair. The repairs were done in a timely manner and he made sure to clean up afterwards. I will definitely use them again. My technician was awesome and knows his job well and didn’t try to upsell or charge me for unknown things. Honest and no BS, now that is rare these days. He was a Rockstar!

  • Review 15 (2024-12-27 - Rating: 5)

    I had a major issue with pipe blockage at a residence. Saul responded within one hour, identified the problem, and got to work!!! This was not an obstruction that the snake would be able to clear. Saul utilized a pressure technique which ultimately cleared the blockage. I was very happy with the quality of service, quick response , and customer service. I will definitely repeat!

  • Review 16 (2024-06-21 - Rating: 5)

    Mr Rooter was very professional and friendly from the receptionist to the technician. Very knowledgeable and explained the necessary steps! Very prompt as well called a little after 3 pm and tech was here by 4. Diego called to let me know when the tech would be arriving. Very impressed with this company. Very efficient 🤗

  • Review 17 (2024-11-09 - Rating: 5)

    Great service, quick, responsive, thorough, pleasant, and got our condo complex through a nasty broken sewer problem with assurance and confidence. I highly recommend Mr. Rooter!

  • Review 18 (2024-11-05 - Rating: 5)

    I love Mr. Rooter. Whenever I need help like when the pilot light went out, they came and took care of it for me. And they are very nice people.

  • Review 19 (2024-11-02 - Rating: 5)

    Lance was punctual, pleasant, and solved my plumbing problem in 15 minutes. I would highly recommend Lance and Mr. Rooter Plumbing to everyone!

  • Review 20 (2024-11-28 - Rating: 5)

    They came on very short notice and fixed everything right before the holiday. Very fair and reasonable price. We were so grateful!

  • Review 21 (2024-07-01 - Rating: 5)

    I had a problem with my sprinkler system leaking and left a message late at night online. The next day the contacted me the next day and arrived at my home. What an amazingly positive experience. Very professional, courteous, and thorough.

  • Review 22 (2024-05-17 - Rating: 5)

    Bryan was great! We had an issue on Friday and he was able to come out that evening to check on things. Got our water back on and gave a few options/recommendations for how to fix our issue. Also answered some questions for us about our new house while he was here. Very friendly and informative, thank you!

  • Review 23 (2024-06-29 - Rating: 5)

    Bryan was very informative and polite. He found the problem immediately, double checked to be certain and then offered the least expensive solution. He was very friendly and down to earth, seeing the problem from the customer’s perspective.

  • Review 24 (2024-11-17 - Rating: 5)

    Bryan was so helpful! And I really appreciate how well he cleaned up afterward.

  • Review 25 (2024-12-25 - Rating: 5)

    Great job guys Im very happy with you job.very professional.

  • Review 26 (2024-11-27 - Rating: 5)

    Always great! Especially appreciate Bryans helpfulness and expertise.

  • Review 27 (2024-01-23 - Rating: 5)

    Mr Rooter is the best. They were ready and available to locate and clean all my outside drains on short notice. Joel who responded to my home is very knowledgeable and took care of my needs. I would not hesitate to use Mr Rooter from Palm Desert again.

  • Review 28 (2024-12-05 - Rating: 5)

    Joel was a great tech. He did a great job

  • Review 29 (2024-05-29 - Rating: 5)

    Rapid response, showed up on time, knowledgeable, and gave a free estimate before starting work. The job was completed, and my technician was excellent.

  • Review 30 (2024-11-12 - Rating: 5)

    Great service. Grant is a legend in his own right.

  • Review 31 (2023-10-15 - Rating: 5)

    Had an emergency issue with the kitchen faucet. Called Mr. Rooter the said it would be an hour to 90. Minutes before a tech would be free. The tech arrived in 45 minutes later. Fixed the leak and was done in under an hour. Amazing service.

  • Review 32 (2024-06-18 - Rating: 5)

    Dave and Lance have come through for us several times - resolved the issue at a reasonable cost. They dont gouge in emergency situations.

  • Review 33 (2023-11-03 - Rating: 5)

    Best team. They did a great job, always response, fair, clean, respectfully workers, and always want to help you, always on time. Rates are fair with the quality of their job. You call, and you get right away an answer, no waiting time on the phone. Thanks again.

  • Review 34 (2024-06-25 - Rating: 5)

    Excellent service! The repair man was so punctual and nice. The best plumbing service I’ve ever had.

  • Review 35 (2024-11-19 - Rating: 5)

    My Mr. Rooter talked me through my problem and explained what to do. Fast and easy!

  • Review 36 (2024-09-27 - Rating: 5)

    The man that came to fix my toilet problem was very nice and he explained what was wrong with my toilet,he gets a Big A on his report card!!!!

  • Review 37 (2022-03-19 - Rating: 5)

    Mr. Rooter has the most qualified team for repairing water pipe leaks. Their team members are well trained professionals, considerate of work place cleanliness, good listeners and provide on time service. The price value for the work accomplished was fair. The response time was excellent! The men were friendly too!!!

  • Review 38 (2024-10-26 - Rating: 5)

    I needed some lines snaked and this was done efficiently and fairly quickly.

  • Review 39 (2021-08-05 - Rating: 5)

    Cant say enough great things about this company. We had a horrible back up on our sewer line and when I called, the nicest receptionist answered and was able to have someone come out that day. However plumber Joe was able to come out 2 hours earlier than the quoted time given! One of the nicest guys I have met in a while and went over everything he was going to do in detail . I had requested a scope service too, since I suspected our 1964 sewer line might have issues.Good news, was able to unclog the line but scope showed several issues in the line. Joe went over all the issues and gave us possible solutions with various cost estimates. He also showed us the scoped data in real time so we could also see what he was seeing. We decided to fix it the right way and have a sleeve inserted in the existing line underneath the home and to the city sewer line. With the sleeve they shoot in epoxy to seal and incase the line. They also installed a clean out so in the future will have easy access to the line.Amazing they were able to get all this done in two days and Joe ran the scope again after the epoxy dried and show us the end results again in real time. Best news we have a 20 year warranty on the line and they will also come out for the next 5 years for free if we have any issues. The price was fair and fell in the middle range of what other companies charge for similar work based on price per linear foot.Finally they did this work while it was 120 degrees and never complained about it. The entire crew was fantastic and very professional.You will have no regrets using Mr. Rooter.

  • Review 40 (2021-12-15 - Rating: 5)

    I have come to rely on Mr. Rooter given several water/plumbing issues Ive had this year. They think carefully when suggesting solutions, do quality work and are very professional and comfortable to work with. I appreciate the quality of their work and their timeliness. Ill definitely call them if and when any further problems arise.

  • Review 41 (2024-10-04 - Rating: 5)

    Lance came by, evaluated situation and did the repairs. Very professional.

  • Review 42 (2024-08-20 - Rating: 5)

    Came out to my house at last minute notice to fix seven clogged drains on a Saturday. Couldn’t believe it

  • Review 43 (2024-08-24 - Rating: 5)

    Very fast easy replacement of garbage disposal Will def work with this company for future plumbing needs

  • Review 44 (2023-06-22 - Rating: 5)

    For the last 9 years I been working wit Mr. Rooter in any plumbing emergencies we have and any major work that needs to be done at this apartment complex. I am always very happy starting with the main Boss, Katrina and all the technicians that had come over the years, they are always on time very respectful and responsible leaving the work like if it never happened work is done pretty clean I couldn’t change Mr. Rooter for any other plumbing company here is n the valley I highly recommend.

  • Review 45 (2024-06-04 - Rating: 5)

    I am VERY pleased with the quality of service. Saul and Diego were amazing.

  • Review 46 (2022-04-23 - Rating: 5)

    They honored their commitment, called back When they said they would, showed up and gave an honest an accurate estimate. Came back the next day and proceeded to do the work on time with no surprises on cost.In today’s market of businesses being understaffed and not being able to call back or even answer the phone this company exceeded our expectations and we are grateful that they were able to help us in our time of need. Thank you!

  • Review 47 (2024-11-07 - Rating: 5)

    Team was highly responsive and helpful. Thank you!

  • Review 48 (2019-09-01 - Rating: 5)

    Technician, Marcos, arrived promptly within the quoted time on a Sunday morning. He was friendly, professional and attentive. Repaired my leak outside quickly. Great service and highly recommended! Thank you!

  • Review 49 (2024-11-10 - Rating: 5)

    Great experience from initial phone call, on time, Bryan was friendly and knows his business. Price was reasonable.

  • Review 50 (2023-10-19 - Rating: 5)

    Lance was at our house within an hour of calling him. Arranged to come back the next day for further work and he was on time and efficient.

  • Review 51 (2024-09-24 - Rating: 5)

    Good communication with Mr rooter, tech arrived on time was very friendly and knowledgeable, fixed our problem that day, great service

  • Review 52 (2023-12-19 - Rating: 5)

    Our service tech was very prompt, kept the area neat and cleaned up after he was finished. Great service!

  • Review 53 (2016-05-21 - Rating: 5)

    Visiting the desert with friends and the hot water wasnt running. Contacted the home owner and a Mr. Rooter technician came out to the house within an hour. The technician was professional and friendly. We had hot water running within no time! David and Maria are awesome!

  • Review 54 (2023-11-17 - Rating: 5)

    Saul did an excellent job restoring the flow of water through our pipes. i highly recommend him.

  • Review 55 (2021-02-05 - Rating: 5)

    The crew was very professional and courteous. they went about their business in a very professional manner and completed the instillation of three new toilets in minimal time... I would definately use this service again if needed.

  • Review 56 (2022-07-07 - Rating: 5)

    Wonderful and assuring experience! A HUGE thank you to Saul! Not only was Saul professional his attention to detail with much care was comforting considering such concerning issues

  • Review 57 (2024-12-04 - Rating: 5)

    Very professional, good communication, and timely

  • Review 58 (2015-04-07 - Rating: 5)

    I have been using Mr. Rooter since I moved to the desert 5 years ago. Dave the General Manager is professional, knowledgeable and always makes sure I know what he is doing and what I will pay before he starts the work...no surprises! This is not always what you get with other plumbers, trust me! I recommend Mr. Rooter to anyone that has a plumbing issue -- from a leaky pipe to replacing my hot water heater...Dave and Mr. Rooter is the only plumber in the desert to use!

  • Review 59 (2023-12-26 - Rating: 5)

    Came out very quickly , Dragonized the job, Gave a quote. Did the job quickly and best of all left no mess.

  • Review 60 (2021-11-10 - Rating: 5)

    100% thumbs up. From Katrina (who answered the phone and scheduled the inspection and the work to be done) to the inspection to the work performed, Mr. Rooter was great. Would definitely use again.

  • Review 61 (2024-03-23 - Rating: 4)

    Bryan came out to replace a very leaky hot water faucet in shower very professional came back to adjust cool water faucet

  • Review 62 (2021-10-28 - Rating: 5)

    We own several commercial buildings with multiple tenants and have used Mr. Rooter a number of times. Always punctual, professional, efficient and reasonable.

  • Review 63 (2022-10-02 - Rating: 5)

    Lance and his team were very responsive and got a tough job of digging a six foot hole, install a new clean out, and cleaned out the tree roots that were causing a back up issue- and doing it on a very timely basis!

  • Review 64 (2022-12-09 - Rating: 5)

    Respond quickly, great customer service and communication.Saul was professional and friendly. Above and beyond!

  • Review 65 (2019-05-31 - Rating: 5)

    Great people, fixed our leak and even used a $50.00 off coupon on bill as we didnt have one. 24 hour service and arrive very quickly!!!

  • Review 66 (2022-09-15 - Rating: 5)

    Lance was friendly and knowledgeable. He was not afraid of hard, dirty work in the heat. Cleaned up mess also!!

  • Review 67 (2021-04-22 - Rating: 5)

    Great service, I run a hotel and we had a huge problem with a clogged main line and 4 rooms were down on a sold out weekend and Chris Fernandez and showed up on time and quickly found the problem with his associate and took care of it right away and saved the day -

  • Review 68 (2024-04-03 - Rating: 5)

    Great service.Nice and polite will definitely use again.

  • Review 69 (2024-01-05 - Rating: 5)

    Showed up on time and on short notice. Problem was solved the same day I called!

  • Review 70 (2019-12-01 - Rating: 5)

    They arrived on time. They stood by the quoted price even though the scope of work was greater. They did a great job ofckean up

  • Review 71 (2022-09-30 - Rating: 5)

    The serviceman that came to do the job did a very good job and gave advise on the situation. Very professional. thank you very m uch.

  • Review 72 (2024-03-05 - Rating: 5)

    Great company, on time, and they know what they’re doing.

  • Review 73 (2024-10-11 - Rating: 5)

    They were great

  • Review 74 (2023-09-20 - Rating: 5)

    Showed up on time and provided their professional services without any problems. DRF

  • Review 75 (2022-07-08 - Rating: 5)

    Lance and his crew were very professional and communicative through the whole process

  • Review 76 (2022-07-09 - Rating: 5)

    I regularly call on Mr. Rooter for waste line inspections. They do a great job.

  • Review 77 (2021-08-15 - Rating: 5)

    Mr Rooters team of experts really did a fabulous e job and went the extra mile in this one horse town.

  • Review 78 (2022-07-14 - Rating: 5)

    The service tech was there in one hour and worked diligently to clear a very stubborn clog in the line

  • Review 79 (2024-02-01 - Rating: 5)

    Joel and his team were fantastic

  • Review 80 (2017-08-02 - Rating: 5)

    On time, fast paced. Not too expensive. Great guy, excellent service. Very professional

  • Review 81 (2023-09-18 - Rating: 5)

    Timely response, knowledgeable, professional, fairly priced services, polite, clean up after service, responsive

  • Review 82 (2024-10-20 - Rating: 5)

    Excellent Service!

  • Review 83 (2023-01-10 - Rating: 5)

    Lance was great. I recently needed my drains replaced at my business and I was referred to Mr. Rooter Plumbing in Palm Desert. I was really impressed with their work. From the initial phone call, everyone was professional and answered all my questions. The plumbers were also professional and very friendly; they arrived on time and did an excellent job of replacing the drains. They cleaned up after and left everything in better condition than it was before. I would definitely recommend them to anyone looking to have plumbing work done in Palm Desert.

  • Review 84 (2017-07-29 - Rating: 5)

    I hired Mr. Rooter for a sewer scope, and everything was done to my satisfaction.

  • Review 85 (2022-08-24 - Rating: 5)

    I have used Mr Rooter Plumbing a couple of times, the latest was a large job to fix my sewer pipe which due to the age had tree roots inside the metal pipe which were causing it to continually back up. The job took 2 days last week and they did an amazing job. Lance and the rest of the crew had to work outside in 110 degrees digging a trench to get to the pipe and then shooting a liner inside the pipe. The customer service was fantastic and I highly recommend them. Thank you!

  • Review 86 (2022-12-20 - Rating: 5)

    The only plumber who actually responded in our time of need. They did a great job

  • Review 87 (2024-03-28 - Rating: 5)

    Great company to work with

  • Review 88 (2013-11-26 - Rating: 5)

    So far phenomenal customer service, Dan & Maria were great. Have diagnostic appoint. tomorrow, I anticipate more fantastic service. Thank you:)

  • Review 89 (2021-03-13 - Rating: 5)

    On time. Respectful, co.petitive pricing

  • Review 90 (2017-06-15 - Rating: 5)

    Prompt, courteous, professional. Very good work.

  • Review 91 (2017-09-13 - Rating: 5)

    Excellent service and very polite people

  • Review 92 (2020-08-27 - Rating: 4)

    Emergency. Mr. Rooter came out immediately.

  • Review 93 (2023-04-26 - Rating: 5)

    Tankless water heater installed.

  • Review 94 (2017-02-09 - Rating: 5)

    Good quick service Thanks

  • Review 95 (2023-02-24 - Rating: 5)

    Greg is awesome.

  • Review 96 (2022-10-07 - Rating: 5)

    Lance is awesome!

  • Review 97 (2023-06-07 - Rating: 5)

    Awesome work

  • Review 98 (2019-10-15 - Rating: 5)

    Solid.

  • Review 99 (2025-01-04 - Rating: 5)

    Dave, Lance and crew were awesome again. I seem to find the hardest plumbing jobs and they always take care of our issues fast and super professionally. Thanks guys!