MAC 5 Services Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts

Located in Orlando, Florida

Address: 5519 Commerce Dr, Orlando, FL 32839, United States

Phone: +1 407-250-8535

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
Trystan and Dill were very prompt, professional, and personable. I appreciate how accommodating they were to schedule a toilet install even though it was clear that the schedule is packed.Trystan even asked if we needed any other plumbing services so it could be less expensive in the long run.Again I appreciate this team’s professionalism and willingness to help me out as a customer.

Review 2 (2024-08-24 - Rating: 4)
Update: they sent a dry wall guy out the first time and he designed texture like an artist. Unfortunately it didnt go. However, within a week they sent Mike out who absolutely took the right approach and I am a happy customer! Thanks for making it right MAC5.Great service and knowledgeable tech spent several days and hours to do it right the first time .. well technically the second it was a call back but he definitely took his time to install the flange and fix the leak. Didnt caulk around toilet and the floor was covered with broken pieces of wood or it would have been 5/5. Solid 4.5

Review 3 (2024-09-11 - Rating: 5)
Super Mario is a highly experienced electrician who possess superior customer service skills! Mario explained to me what he was going to install and then he went over all of the benefits of the surge protector. Im was very impressed with his professional installation and hes a great asset to Mac 5.

Review 4 (2024-09-19 - Rating: 5)
7 year old water heater let go on Memorial day. MAC5 came out right away. Service rep Mike W. did a great job and a good price. Going to use MAC5 for all my future AC, plumbing and electrical service too. ac system cut out RyanBateman at Mac5 came out right away and evaluated are system contacted carrier to see if we had a warranty on iur old air hamdle. Gave us a qoute. Very pleased with Ryans knowledge and professionally. Mac5 replaced our old AC system with a new high efficiency one. Thanks Mac5. Christian Slater did a awesome job on our new ac system. Looks great. House is cooling fast. Very pleased

Review 5 (2024-11-20 - Rating: 5)
Mac 5 has been out to my newly purchased home a few times to help with water heater, plumbing, and electrical.Mark came out today to help with some plumbing fixes I needed. He was courteous, friendly, and did a thorough job. I like that the techs call ahead that they will arrive in 30-45 minutes, and Mark did just that. He was knowledgeable and did a very good job.

Review 6 (2024-12-03 - Rating: 5)
Tech Tony was on time (called prior to arrival) and veryknowledgeable and pleasant. He explained thecircumstances and why my water heater was doing what it was doing. After he left I had a better understanding of how a tankless water heater works. I wouldrecommend his services for yourplumbing needs.

Review 7 (2024-12-10 - Rating: 5)
Kenny Racik was at my 🏠 house all day yesterday, getting the job done. He had to climb 🪜 to get up in the attic like a snake. The breaker and electric wires were replaced. It was so hot 🔥90s. He wanted to not only please his customer, but represent his company as well. He had to work on the outside as well. After he was through, our electricity 🔌 and air condition unit was back on. Now we are cool 😎 like a cucumber 🥒. Fri May 17. 2024.Donald Larose, was very kind, courteous, informative, and very helpful. He came to perform a job, and he stayed focused. Thur, Dec 5. 2024.

Review 8 (2024-05-22 - Rating: 5)
I want to express my sincere gratitude to my wonderful tech Mario. I had a broken light fixture in my living room ceiling fan. Mario quickly diagnosed my problem and had my light working within minutes. Mario did a thorough examination of my light fixture and discovered there had been some preexisting issues from work I had done from 10 years ago. He gave me expert advice to change out my light and fan asap. I was extremely impressed by his professionalism and expertise. Mario is what makes Mac 5 so great Thank you for allowing me to give this review..

Review 9 (2024-03-13 - Rating: 5)
We hired Mac 5 back in January 2024 to do a total repipe of our IHB house that was built back in the 60s. The 2 guys that came out did an amazing job, from being personable, protecting my floors to the actual repipe job itself. Obviously, if you live in an older beachside house, we have very little attic space. These guys made a few cuts in my ceiling and fed the line through not to disrupt the insulation above and not making a mess. Very impressive. Well done guys! Job took about 2 days.Now, I did pay for their drywall service. This took a little longer than anticipated. We were a little frustrated since we wanted get back to normalcy, but at the end of the day they made it right. Thank you. Mac 5 did the right thing. Chris that came out to finish the drywall did a great job. Thank you.

Review 10 (2024-10-05 - Rating: 5)
Axel Lugo did a good job installing a second return vent to the HVAC. He addressed an issue I had questioned and made the necessary change to satisfy my concern.

Review 11 (2024-09-18 - Rating: 5)
I’ve used Mac 5 for several years now with all different issues and everything is always done great and in a timely manner. They’re very detailed when they come out to inspect the problem with what all can and should be done if you’re working on a budget. I currently have a problem with my toilet and piping and Mike let us know what was necessary to get done now and what could also be done to prevent issues down the road. He laid it all out for us with pricing and let us discuss what worked best and will be coming out tomorrow to get it all done.

Review 12 (2024-09-15 - Rating: 5)
I have been using MAC 5 for my AC tuneups and George has been my technician a few times now. Each time he was professional, courteous and very thorough with checking over my system. He remembered that I had an issue with humidity control and followed up with me to make sure everything was still working well. I trust he does a good job with inspecting and cleaning my equipment. Thanks George.

Review 13 (2024-09-25 - Rating: 5)
Wow! Immediate response from this team of professionals! An on-the-road service man, Kenny, was assigned & I was informed of his eta within a half hour. He arrived right on time and with curtesy, outlined the company format, then went systematically through the inspection and outlined my options along with the cost of each choice.He’ll return tomorrow morning to do the complete job. Amiable, direct and committed, everything you could want and expect from a service company and its employees, with a special thanks to Kenny.

Review 14 (2024-11-19 - Rating: 5)
Our Tech, Donald, was professional and courteous. He was thorough, and rather than push to up-sell unneeded work, he let us know work needing to be done. He observed and offered us some options for when we were ready to do that work. Excellent service. He was done in no time and worked clean.

Review 15 (2024-09-26 - Rating: 5)
Ryan was wonderful, professional yet friendly. He took care of my AC problem quickly and I am very satisfied. I have used MAC5 now for a little over two years and could not be more satisfied. Ryan is welcome to return any time he is available and I call. Thank you Ryan and thank you MAC5.

Review 16 (2024-11-14 - Rating: 5)
Paul did a very thorough assessment and was able to point out other plumbing issues we were not even aware of. Although we did not wind up having those services performed, he was very genuine and knowledgeable, polite, and focused on being clean while he moved throughout the home.

Review 17 (2024-08-30 - Rating: 5)
I had Mac 5 Services do an annual AC check on my system. I am on a fixed income and appreciated the low cost annual AC check up. The tech was great, very helpful in explaining where my system was and where it should be. After he finished the results were great and I was quite happy. I have used them for the last couple of years and plan to continue to use their excellent services.

Review 18 (2024-09-01 - Rating: 5)
Mario was extremely professional, knowledgeable, and considerate. He called to let me know when he would make it to my house. He explained in detail what the job would entail and why. He called the office while he was there to double check on any legal requirements pertaining to my job to ensure that he was giving me accurate information. I was pleasantly surprised by the cost compared to other quotes that I had received. Mario was very personable and I felt he represented the company well. I will be hiring them to take care of my electrical requirements.

Review 19 (2024-08-24 - Rating: 5)
Kenny Racik was an amazing technician. Kenny showed up on time and not only displayed a high level of knowledge and skill, he had a great working relationship with the power company and inspector.Unfortunately Kenny was tasked with completing a full service change out of the meter power box and weather head, along with combining two breaker panels into one new one. Never the less, Kenny worked a 12 hour day by himself to complete the task with little to know breaks.Kenny’s attitude was positive and his commitment to his job and the customer spoke volumes. Kenny displays the ability and knowledge to manage his own crew and should not be left in a position to be over worked due to lack of man power. With a full crew I’m sure that Kenny could have completed the job in half the time.Kenny is truly the backbone of the company and his hard work ethics and abilities have not gone unforeseen.

Review 20 (2024-10-07 - Rating: 5)
Had a consultation with Chuck and it went well. He had lots of information and was extremely helpful and upfront about my options. Also, he was super great to my dogs and they were happy for the pets. Definitely a great first impression from Mac 5!

Review 21 (2024-10-07 - Rating: 5)
Paul was amazing. He showed up on time and was very courteous and very professional. He examined the problem and immediately identified the issue and provided options for fixing the issues. I highly recommend him and his company.

Review 22 (2024-09-11 - Rating: 5)
I had a great experience with Mac 5. I received several text notifications of arrival time, and they arrived on schedule. Chuck was very professional, listened to my concerns and once we agreed on the work needing to be done, everything went perfect. The pipe from my raw sewage to the city sewage was clogged. Chuck cleared it and made sure everything was working perfectly. Thank you Mac 5!

Review 23 (2024-09-13 - Rating: 5)
Jonathan was super friendly and really quick and getting our estimate. Explained different packages and what they offered, Very easy to understand and he is bilingual so that really helped. We are pleased with the services

Review 24 (2024-11-19 - Rating: 5)
Chris was thoughtful during his examination of the work we wanted done. He gave us his estimates and emailed us as well. Altogether a pleasant experience.

Review 25 (2024-12-27 - Rating: 5)
Donald Larose came as the electrician and I was pleased by how friendly, professional, courteous and respectful he was. He was knowledgeable and explained things well.

Review 26 (2024-09-05 - Rating: 5)
Technician Victor did an outstanding job servicing my A/C. He was extremely knowledgeable, courteous, and efficient. He explained everything he was doing and the reasoning behind his effort. Ive used many A/C technicians in the past and Victor was right up there as one of the best technicians out there.This is the first time I used Mac-5 and they provided top notch service. I would highly recommend them to anyone looking for A/C maintenance and repair.

Review 27 (2024-12-03 - Rating: 5)
Wonderful service. Very knowledgeable and able to explain all steps to be taken to update and repair ac. He was patient in explaining the work needed. His use of pictures and demonstrations was very helpful. I would rate him as more than 5 stars or excellent. Very pleased with service.

Review 28 (2024-08-21 - Rating: 5)
I highly recommend this company. Paul was outstanding!!! He went on our roof and in our attic and took pictures to assure us our dryer vents were clean and functioning properly. We had an exceptional experience and will be using them in the future!

Review 29 (2024-08-31 - Rating: 5)
Joseph Wunder was our technician for repairing our water heater. He was extremely thorough, knowledgeable, and solved the issue with ease. He diagnosed the problem and knew exactly what was going on. He is a man of his word and is extremely trustworthy. Appreciate his work and diligence. Amazing experience

Review 30 (2024-08-13 - Rating: 5)
I had Mike come out to my house for some plumbing issues. He did a very thorough inspection and pointed out all the things that may not be up to code or our corroding. He not only addressed the issue that I had originally called about for but pointed out a minor leak that I hadn’t noticed next to my water heater. He presented me with my options. He wasn’t pushy at all and overall very friendly.

Review 31 (2024-09-18 - Rating: 5)
When I called to schedule an appointment, the dispatcher said that a technician will reach out. I had no timeline. Within five minutes I received a call from paul saying that he will be there in one hour and 10 minutes. He was spot on and diagnosed the problem really fast and, everything worked within the hour. He was very polite and professional and I would definitely call this company again.

Review 32 (2024-12-04 - Rating: 5)
Ameer was so helpful and nice! Very efficient and honest with the quote and the pricing, and took the time to explain everything that needed to be done before i agreed, which was awesome and transparent.

Review 33 (2024-09-09 - Rating: 5)
If you need electrical work, call Mac5I called as a last resort to check a circuit issue. Carlos called to let me know he was on his way. Carlos is an extremely nice young man who listened to me describe what I had done to troubleshoot the issue. He then thoroughly checked the circuit and found the issue. He then finished the ceiling fan install quickly. Very satisfied with the work and price.

Review 34 (2024-08-13 - Rating: 5)
Our ac started blowing hot air, and in this heat we have been sweating. I called Mac5 and was able to get a technician out same day to evaluate our issue. It turns out that we will need a whole new unit, but George was very kind and friendly through the consultation. He checked out our current system and he knew right away what the problems were. George is very knowledgeable in his craft and answered all of my questions throughly and helped talk me through my options for solutions. He is very patient and did made sure I was well informed to make the best decision for my home and my family. George helped us schedule our installation and left his card for me to call for any additional questions or assistance.

Review 35 (2024-09-23 - Rating: 5)
Josh was professional and polite. Explained everything so I would understand my upkeep. Gave me further pointers on improving my system and household. Would recommend his work.

Review 36 (2024-09-21 - Rating: 5)
Walter was an amazing technician to work with. He was prompt, courteous, and did a great job installing our hot water heater. We were on a tight schedule, and he insured the install was prompt and correct.

Review 37 (2024-12-21 - Rating: 5)
Dwayne Randolph came out to do a service call on our a/c unit today and he was very friendly, knowledgeable, and pleasure to deal with! I would highly recommend Mac5 Service if you need help with electric, hvac or plumbing!

Review 38 (2024-09-24 - Rating: 5)
Rolando came to my house for the first time to troubleshoot an issue with my AC that Ive been having for a couple months. He had the trouble localized, isolated and fixed in less than an hour and Im 100% confident that the problem will not return. Great work, Rolando! Much appreciated!

Review 39 (2024-09-21 - Rating: 5)
Called MAC 5 for a blocked toilet. So, so happy with Chucks performance and personality. He cleared the blockage and got my toilet back up and running. Very friendly, professional and told me about their annual plumbing program which will save me money. Will use MAC 5 all the time and thoroughly recommend them.

Review 40 (2024-09-05 - Rating: 5)
Robert did a fantastic job! We had a clogged drain, he looked at the situation and knew exactly what to do. Very neat and precise. Would highly recommend Robert again!

Review 41 (2024-10-04 - Rating: 5)
Very satisfied with MAC 5 Services. Mike Wright is very professional and I honestly feel that he has provided us with the best solution to our house needs. Will definitely use MAC 5 for any AC, plumbing, or major electrical work. Thank you for the quality services that you provide; definitely a peace of mind.

Review 42 (2024-09-11 - Rating: 5)
Excellent services with friendly technicians. We had a main line break near the meter due to tree roots. They had a team out quickly and made all the necessary repairs to get the water back on and running again.

Review 43 (2024-09-17 - Rating: 5)
Ryan Bateman quickly arrived and fixed our AC problem the same day. There were many roadblocks in his way for getting the job done but he did everything in his power to do so in order to make sure we were comfortable for the weekend. He not only solved the problem but also diagnosed the root cause. Can’t recommend MAC5 and Ryan more.

Review 44 (2024-08-21 - Rating: 5)
Joseph did an amazing job. He truly went above and beyond to find the source of the leak. He was honest and transparent about what the actual issue was, did not try to upsell us or add more services and charged us exactly what we were quotes. I HIGHLY recommend this company.

Review 45 (2024-09-16 - Rating: 5)
Carlos was amazing. He was so knowledgable with every question I asked. He installed my ceiling fans, smoke detectors, new outside lights, and added an outlet to my lanai! All of this done on the same day I called for an appointment! I will defiantly use MAC 5 Services again!

Review 46 (2024-09-12 - Rating: 5)
Stepheon was.very knowledgeable and professional. He came in and did the work in a timely manner. I would recommend his service to anyone. You would not go wrongUsing MAC 5 Services.

Review 47 (2024-11-27 - Rating: 5)
Company arrived when promised. The service tech was Carlos Beltan who was very efficent and knowledgeable pertaining to the electrical system of my home. He provided me information pertaining to the electrical system, and the appropriate repairs needed and additional information to protect my home from electrical surges. Would most likely use this company again.

Review 48 (2024-12-05 - Rating: 5)
Trystan was very professional and courteous. He was clear about what needed to be done and was able to complete the job efficiently. Would definitely recommend

Review 49 (2024-08-30 - Rating: 5)
Mario did excellent work and explained our electrical problem in a very concise and easily understandable way. He was very attentive and listened to our concerns and took care of all of them. We will be requesting him on future projects.

Review 50 (2024-10-09 - Rating: 5)
Technician Mike was extremely polite and friendly. Explained in detail what needed to be done, And how it would be done. Other than the fact that he would not accept aluminum cans as down payment, lol, Very happy with our interaction.

Review 51 (2024-10-03 - Rating: 5)
Mario at Mac 5 Services was excellent in repairing our electrical damage at our primary residence. I called the service and got a visit the same day, which was a huge plus for me. Mario walked me through everything in detail and was helpful in answering all my questions.

Review 52 (2024-09-03 - Rating: 5)
Very kind, helpful and informative. Arrived quickly and was able to schedule a new system the following day. Mine was going to cost too much to repair and since the system was old, would probably need a new one soon anyway. Trying to find a temporary fix with a portable to get me through the day. It’s miserably hot in Florida.

Review 53 (2024-12-13 - Rating: 5)
Mac5 (Joshua for Electricity, Ryan for AC and Walther for Plumbing) did an inspection at our house today. Heads off, these guys were all very very thorough. We used to have an annual maintenance contract with a different company, but after seeing how these guys did the inspection, we decided to switch to Mac5….negative: their estimates are much higher.

Review 54 (2024-09-23 - Rating: 5)
Joshua did a fantastic job on helping us with our issues. I look forward to working with him in the near future. He comes highly recommended.

Review 55 (2024-09-26 - Rating: 5)
Called Mac 5 Services for a plumbing leak in our bathroom. Technician, Kenny, was amazing. He checked everything for us and repaired the leak. He was very knowledgeable and professional. Thank you for all your hard work.

Review 56 (2024-10-05 - Rating: 5)
These guys were awesome. A lot of companies seem to take their time getting the ball rolling. These guys got my quote got me scheduled and fixed us up within a week. Absolutely incredible

Review 57 (2024-11-11 - Rating: 5)
Excellent and timely service! Calling in was easy and quickly spoke to someone to schedule a service. Technician came out on the same day and was detailed and friendly, explained what was happening. Recommend this company to anyone!

Review 58 (2024-09-25 - Rating: 5)
Another great experience with Mac 5 services! George conducted a thorough inspection of my AC unit and explained possible service choices. While I did choose an elective service, George also explained that we could wait and see if the cleaning solved the problem. Thank you George!

Review 59 (2024-09-23 - Rating: 5)
Jeff was very pleasant and professional. Knows his company policies & procedures very well. Excellent explanation of what he was inspecting in my home.

Review 60 (2024-08-27 - Rating: 5)
I made an appointment with Mac 5For a plumbing emergency this morning.Joseph was the Plummer I opened the door to meet...He assessment of my problem was honest and professional.It was a pleasure to work with him.i will definitely call for him if I need a Plummer in the future! 5 🌟 stars forsure. I highly recommend this company.

Review 61 (2024-10-01 - Rating: 4)
Mac 5 has been wonderful. I moved here in June 2023. AC went out and they installed on July fourth. A holiday mind you. Theyve stayed in touch. Would highly recommend.

Review 62 (2024-09-17 - Rating: 5)
Excellent service! Technicians were knowledgable, professional, and did an excellent job cleaning my AC vents, Dryer cent and clean AC coils. I highly recommend them. They have gained a return customer.

Review 63 (2024-09-25 - Rating: 4)
MAC 5 recently fixed my A/C unit. They were fairly expensive, but all of these bigger shops are. I paid a premium for someone with the bandwidth to do it quickly, rather than waiting for my usual guy who was unavailable for several days. MAC 5’s tech tried to sell me a new unit, which I thought was excessive for what we were doing, but was not pushy about it. I would call them again if I was in a pinch.

Review 64 (2024-08-27 - Rating: 5)
Tyler called and stated they were on the way. Due to Tylers great work, we passed inspection on the first try. He took measurements for the final steps to get everything tied up and finished. We are glad he handled this situation with proficiency and professionalism.

Review 65 (2024-10-01 - Rating: 5)
I have had them come out to do two jobs and each technician/plumber did really good work. Both weee polite, socialized, and asked questions if they were unsure and explained what was need to complete the job. Would recommend the company.

Review 66 (2024-09-09 - Rating: 5)
Tyler Receives 5 stars !⭐️Tyler : During electrical consult : demonstrated professionalism, knowledge base , effective transparent communication. Tyler showed patience and kindness with the customer’s questions and assisted an understanding of the electrical process regarding the repair . Treated homeowner with respect !In addition : The homeowner’s family also had a discussion with the electrical manager / Jason.Jason was generous and kind with his time . The candid discussion resulted in an increased understanding ( source : conflict in a home inspection for potential repair) , Jason Delivered Customer Satisfaction /SUPPORT 🌟 ,awareness and understanding for the potential repair and process to advocate for the homeowner .Jason receives a 5 star 🌟 advocating for the customer !

Review 67 (2024-08-29 - Rating: 5)
My HVAC machine was up and running within hours of placing my call. The communication on arrival was spot on. He thoroughly explained what went wrong and told us what to do next time to avoid our issue again. Very great service!

Review 68 (2024-08-23 - Rating: 5)
Kenny got here on time. Came in and got right to work. Did a great job, didnt take to long. Left everything nice and neat and all working fine. Thanks Kenny for coming and taking care of us.

Review 69 (2024-09-23 - Rating: 5)
Our experience with this company was excellent customer service and excellent work performed this is the second time weve used them and we use them in the future thank you Patrick for your expert advice on all of our construction needs. Update today Lane was out technician that did our electrical panel and was very professional and did an expert job. We will call and ask for Lane in the future if needed. Thank you Lane.

Review 70 (2024-08-22 - Rating: 5)
Larry Daugherty did a great job explaining the maintenance activities that he would complete and then getting right to work. He was friendly and communicated the status throughout the process. Great service!

Review 71 (2024-09-09 - Rating: 5)
Walter was wonderful. Very thorough and while checking out my repipe in the attic he noticed a hole in my AC ductwork. I knew my electric bills were higher than my neighbors. I have a new AC and all high energy appliances so my bills should be lower. My current AC company that does my maintenance assured me ductwork was fine but they have never been in attic.

Review 72 (2024-09-07 - Rating: 5)
Carlos arrived within 25 minutes of my phone call on a Saturday. He not only found the problem and solve for what I called about but went above and beyond. He found additional issues waiting to become problems and fixed those too, at my request. He showed me the issues and explained everything to me. I give Carlos 6 stars! THANK YOU!

Review 73 (2024-08-23 - Rating: 5)
Doug Burr was very professional and provided honest feedback when to gain knowledge on adding a 240 plug or an extra breaker to our electric panel. I do not have a lot of knowledge and he could have sold me anything, but he took the time to explain and suggested I do my research when it came to Deciding to use FPL as my electric vehicle power source or puting a 240 V or level two charger in with outside electricians. He did not push me into anything and I look forward to doing business with him/MAC 5 Electric in the future. Highly thinking of using the membership plan as they offer Electrician and plumbing, A/C maintenance throughout the year for just under $200. One stop shop.

Review 74 (2024-07-07 - Rating: 5)
We had our AC go out around 5 pm today. I called around and MAC was the only one that said they could have someone out today. Angel was here around 7:45 and done around 8:45. He was very professional and knowledgeable. He also didn’t mind answering a few questions I had about our unit. Hopefully our AC is good now, but I know if something comes up in the future who our first call will be!

Review 75 (2024-08-28 - Rating: 5)
Mac 5 was very quick to come out, assess the issue, and fix it. All same day and with minimal interruption. The tech was kind, knowledgeable, and efficient. Thanks so much!

Review 76 (2024-08-17 - Rating: 5)
Chuck and Ken were able to diagnose my water leak immediately, no need for an expensive leak detection. My water bill on my 1960’s home had drastically increased and the water meter was showing 1000 gallons / day! I was impressed by their knowledge of what was happening underneath my foundation.

Review 77 (2024-08-18 - Rating: 5)
Ryan did a great job. He is a true professional 👏. Ryan deserves 5 STARS 10+ PLUS RATING. IT WAS A REAL TREAT WORKING WITH RYAN. THANK YOU SO MUCH WE ARE SUPER PLEASED WITH THE JOB YOU DID. THE BUILDING INSPEC THAT DID THE INFECTION SAID PERFECT 👌 👍

Review 78 (2024-11-23 - Rating: 5)
Juan at Mac5 Services was amazing, honest, thorough, and an incredible HERO to all Americans. LOVE THIS GUY. There are very few qualified people left in our country. JUAN came out and fixed our AC unit. I had issues with the other AC companies - especially here in Orlando - lousy pool service, lousy lawn care, lousy car mechanics, lousy cement repair, lousy churches, lousy government workers - BUT JUAN CAME THROUGH5/5 stars!

Review 79 (2024-08-13 - Rating: 5)
Mike, who was a plumber Technician was an absolute joy to work with. He thoroughly inspected my entire plumbing system and provided a very detailed quote. I couldnt have been happier with the service.

Review 80 (2024-08-23 - Rating: 5)
We asked Mac 5 to send a technician to tell us the cost of replacing a toilet in the guest bathroom . We just found out that we BOTH had COVID! So before I let him come in, I explained the situation and he said “No problem. I’ll just go out to my truck and grab a mask.” Terell was very cheerful and kind and explained the two proposals he had to offer and before he left he emailed the proposals to me. He was very kind, efficient, and fully explained both options clearly. If Terell is representative of the service technicians that Mac 5 sends into a customer’s home to provide services, we are sold! Thank you for your kind considerations, Terell

Review 81 (2024-09-05 - Rating: 5)
Mike and Josh were very professional and got my new tankless system in fast. I really appreciate their expertise. Will highly recommend.

Review 82 (2024-09-10 - Rating: 5)
We called MAC 5 for an electrical issue. From the first phone call i knew this was the company I wanted to give my business to. When Patrick arrived he was courteous and knowledgable without coming off as a salesman. He didnt use my lack of electrical knowledge against me to increase my bill. He offered me options and what he felt were the main issues to attend to. I would highly reccommend this company to anyone who asks.

Review 83 (2024-09-03 - Rating: 5)
September 2024, I had electrical problem in my bathroom. Tyler came out, identified the problem (bad switch and broken ground), which he fixed. He verified everything was functioning properly before leaving. I always get excellent service from MAC5.Today, Phil from Mac5 installed my new toilet to my complete satisfaction.Update on plumbing. Lauren just repaired the drywall in my dining room, utility room, and under 2 sinks that had to be cut when the new pipes were installed. She did an impressive job. I am definitely satisfied.I hired Mac5 to scope my cast iron sewer pipes and then to replace the sewer line running from my house under the patio and to install a clean-out. Scott and Cameron were sent out to do the work. Although they got a late start due to an apparent miscommunication, they completed the laying of the pipe and the clean-out within 1 day. A few days later, the city inspector approved the work, and now Robert is here to do the cleanup. I was impressed by Scotts competence and work ethic.

Review 84 (2024-08-14 - Rating: 5)
Mr Doug Burr called me 25 minutes prior to his arrival. He presented himself very professionally. He did an outstanding job replacing a damaged power transformer. He tested the system and made sure that the circuit was functioning properly. He explained a lot about the services the company offers and they truly value customers and feedback. I recommend contacting them for all home repairs needs. Thank you so much!

Review 85 (2024-08-15 - Rating: 5)
Ryan was great.!! Good and honest information so we will for sure get our next HVAC system from Mac 5.! Great service work too.!!We always appreciate down-to-earth, honesty and sincerity and Ryan had all of that.Thanks again, Mac 5 and Ryan.!!Tom Johnson and Yvette WiniaIndialantic Florida.

Review 86 (2024-09-04 - Rating: 5)
I had multiple projects. Stephen did an excellent job in keeping them within my budget! he conducted himself very professionally and courteously.

Review 87 (2024-08-26 - Rating: 5)
Carlos was very professional and personable. He spent ample time explaining the repiping procedure. I will recommend his service to all.

Review 88 (2024-08-26 - Rating: 5)
Kyle was very professional and informative. He explained everything very clearly and made sure we felt positive about our decision; therefore we Went with a new air conditioning system.

Review 89 (2024-09-12 - Rating: 5)
Doug was fantastic and very informative! Going to have Mac 5 look preventative maintenance on my plumbing and AC as well. Fantastic rep for the company!

Review 90 (2024-09-19 - Rating: 5)
I love Mac-5. The technician Kenny came over, looked at all my issues, explained my options and answered my questions completely. 100% recommend them!

Review 91 (2024-09-03 - Rating: 5)
Mario was very friendly and on time..Very knowledgeable,was able to answer all our questions. He gave us recommendations. I would refer Mac 5 Services to anyone in need of professional electrical service.

Review 92 (2024-05-16 - Rating: 5)
Doug is very knowledgeable & professional. He diagnosed & fix it electrical problems right away And explained everything to us. Doug also took a thorough look throughout our house & offered suggestions with no pressure.Doug is also a genuinely good guy & we highly recommend him!

Review 93 (2024-09-04 - Rating: 5)
Kyle of Mac 5 plumbing provided excellent service as he installed new fixtures. He did steller work and also was personable and prompt. Thank you, Kyle

Review 94 (2024-09-10 - Rating: 5)
Greg did a great job. He was very efficient and did a great job as all Mac 5 people do. He was kind and kept everything clean. I would recommend Mac 5 to anyone

Review 95 (2024-11-20 - Rating: 5)
Mac5 is very reliable and show up .. that’s a big deal in Florida. The service tech was fantastic, nolagable and courteous !

Review 96 (2024-07-15 - Rating: 5)
Patrick O. came out to provide me a fee quotes for some work I am getting ready to have done. He was very knowledgeable, made suse I understood everything that was required, and I feel he really wanted to make sure I was only getting things I needed. He a bright young man who conducts himself like a very experienced professional.

Review 97 (2024-10-06 - Rating: 5)
Mac 5 has helped me on different levels of there experience. PLUMBING & HVAC mainly for me. This tech is a electrician.Very informative and professional. Great experienceKate Kirby deserves a bonus. Its hard to make a living with gas prices so high.Keep up the good work Carlos.Gabriel came out on a rainy day and helped tremendously. Quick diagnosis and on with the day

Review 98 (2024-11-20 - Rating: 5)
Great experience! Chris helped me solve my electrical issues. He was very friendly and knowledgeable!

Review 99 (2024-09-06 - Rating: 5)
Jeremy is a very hard worker and organized worker . He pays attention to the homeowners and cares about what they are going through. We would recommend highly him

Review 100 (2024-10-09 - Rating: 5)
Gabriel did a FANTASTIC job! Coming After (Regular Work) Hours, and staying until the job was completed and done perfectly! Polite, Thorough, Efficient, Knowledgeable, Skilled, Friendly, Kind, Hard-Working, Diligent!Yes, give him a BONUS! 😊 ...AND a RAISE! 😁

Review 101 (2024-06-06 - Rating: 5)
Hi-Five to Mac 5 Services—Juan Garcia, Bo Johnson, and Anthony Lohr provided exceptional services and resolved our urgent duct repair within 48 hours! Juan came and gave us a quote. He covered his shoes to walk into our house, testing every vent to determine where the issue was. He climbed into the attic and took pictures so we could see the issue. He gave us a detailed report. The next day, a Repair Tech came to complete the repair. However, he could not complete the job as the attic space was too tight. He contacted the office, and they scheduled our repair to be completed the next day. Bo and Anthony came and repaired the duct without issue. Everyone who answered the phone was extremely nice and made us feel like their only neighbor.

Review 102 (2024-09-03 - Rating: 5)
Robert was efficient, very knowledgeable and offered quality, cost effective recommendations for my plumbing issues. Excellent communication and quick responsiveness too!

Review 103 (2024-09-04 - Rating: 5)
Great service and a pleasure to work with. Had questions and everything was answered. Didnt try to talk me into spending more money. I had 2 options and whatever i picked they were good with. This is tge 3rd time ive used this company and ive never had s complaint.

Review 104 (2024-08-14 - Rating: 5)
Excellent service by Doug! Explained options and why the current manual switch over did not meet current Florida code without substantial modifications. Will definately be using them again in the future.

Review 105 (2024-08-30 - Rating: 5)
Robert Bailey did an estimate for a large upcoming project. He explained the proposed work and answered lots of questions. He was very knowledgeable, answered my concerns and gave me a good understanding of what the project consists of, the scheduling and the required permits.

Review 106 (2024-09-04 - Rating: 5)
Sheldon was very thorough in assessing our unit. I feel confident in knowing what needs to be done in the future and I appreciate the way he explained it to me so I would understand.

Review 107 (2024-09-21 - Rating: 5)
Doug was awesome. Even called me back and explained things because he arrived when I wasnt home. Great attitude and service.

Review 108 (2024-05-22 - Rating: 5)
By far one of the greatest electric companies Ive worked with, let me tell you something the technician that came to my house. Doug, absolutely phenomenal. five stars is not enough. bottom line if theres a better technician. Ive never met him. the best? met him today and his name is Doug. did the job efficient? safe 100%? well stick with this company moving forward because of Doug and the lady in the office. extremely helpful. 100% recommended. tell them... send Doug to my house!!!! Thank you so much!

Review 109 (2024-08-14 - Rating: 5)
Juan Pimentel was amazing. He completely cleaned out my vent and put a hooked up a new electrostatic filter. It looked brand new.

Review 110 (2024-09-16 - Rating: 5)
Tyler did my yearly tune up, very professional and courteous of the property! After finding a few things he was able to swap out a GFI box for me that hasnt had power for a while. Highly recommend MAC 5, and the technicians Ive dealt with to date!

Review 111 (2024-09-27 - Rating: 5)
Bryce has serviced our home electrical systems on several occasions. He is always pleasent, knowledgeable and a pleasure to work with. Thank you MAC5

Review 112 (2024-09-25 - Rating: 5)
Outstanding service, prompt response, and went above and beyond to answer any questions I had. I will definitely be referring Doug and MAC 5 to my family, friends, and colleagues.

Review 113 (2024-09-16 - Rating: 5)
Joshua was able to assess and diagnose my water heater issues in just a few minutes. Excellent service and Semper Fi!

Review 114 (2024-08-31 - Rating: 5)
Nice guy, professional, knows his business. He explained everything in detail and made recommendations. Water pump was running continuously, he came within a couple hours and stayed after hours to complete the job, problem fixed and minimal loss of water availability, still working fine the following day

Review 115 (2024-08-17 - Rating: 5)
Walter came to our house at the end of the day on a Friday night after we called for help because our young son flushed an unknown object down the toilet. Walter was professional and helpful in explaining options to try and remedy our bad situation.After almostb3 hours of using an auger inside and taking toilet outside to auger upside down he got out the object. A giant shell had been flushed. Walter smiled the whole way even though he was having a challenging experience.Glad we called Mac5. We will use again.

Review 116 (2024-09-09 - Rating: 5)
Carlos was very professional and prompt. He did a thorough job at our property. I would highly recommend his service.

Review 117 (2024-10-01 - Rating: 5)
Walter was very nice and professional, he provided excellent service and told me exactly what he had to fix and fixed the problem, I will utilize this company again and request Walter.

Review 118 (2024-09-09 - Rating: 5)
Kenny was great. I was in a time crunch and he came out quickly diagnosed the problem. Answered questions I had gave me a solution. Definitely recommend.

Review 119 (2024-09-23 - Rating: 5)
Mike came out and replaced our water heater the same day. He was very knowledgeable and did a fantastic job, would highly recommend their services!

Review 120 (2024-09-04 - Rating: 5)
Ryan was very thorough personable in his work. He also took the time to answer any questions I had. I learned a few things as well.

Review 121 (2024-09-11 - Rating: 5)
Mac 5 has always done great work and their technicians have always been very respectful and knowledgeable. Theyre also very open about prices so theres no shock when you get the bill.

Review 122 (2024-09-13 - Rating: 5)
The electrician that came to my house, Mario, was very professional and knowledgeable. Will definitely call this company again for all our appliance needs.

Review 123 (2024-08-21 - Rating: 5)
Tyler is so professional, kind and patient. He was very knowledgeable, helpful, and his work was impeccable. We will be requesting Tyler’s services again soon!

Review 124 (2024-03-04 - Rating: 5)
MAC 5 had a technician, Aaron, dispatched to my home in less than 2 hours when I called them about a water heater that had failed. They quoted me a fair price for a new water heater, parts and labor. They were able to perform the work the same day and their technician who performed the installation, Stephen, was very knowledgeable and did a great job. My home has copper piping so I was concerned about the additional work needed to solder the copper but they handled it well. Time will tell how everything holds up but I am satisfied with the job they did. Thanks MAC 5!

Review 125 (2024-12-16 - Rating: 5)
Donald was extremely knowledgeable and diagnosed my electrical issue quickly. I Highly recommend him.

Review 126 (2024-08-28 - Rating: 5)
Jeremy has been very professional and knowledgeable both times he came to my home to take care of issues. Hes very timely and polite.

Review 127 (2024-02-26 - Rating: 5)
Mac 5 Services are amazing! Alex and his crew came out today for a service I didnt even know I had. I had a minor repair done last year and they signed me up for a free maintenance and inspection plan. Today they came out and inspected my plumbing, my hvac, and my electrical. They presented a list of options from all inclusive to the bare necessities. I would recommend them to any homeowner. The upside of having all three services provided by one company makes for ease of use. They were thorough, professional, knowledgeable, and the prices are fair. I will be pulling the trigger on some work on all three of my systems shortly. If I could give 10 stars I would!

Review 128 (2024-09-14 - Rating: 5)
Rollo was amazing! He was courteous, respectful, educated the field, & very thorough. Needs a bonus for his hard work! Thanks

Review 129 (2024-09-10 - Rating: 5)
Kenny was fantastic! He showed up on time, was very personable, and solved the problem in about 10 minutes. A good man to have around.

Review 130 (2024-09-16 - Rating: 5)
Mario is a very knowledgeable and experienced technician..I will have more electrical work in the future and I will be requesting Mario to do the work...I will wait a month or more for him to be the tech working on my house...

Review 131 (2024-11-27 - Rating: 5)
Called Mac 5 for an emergency plumbing blockage. They sent Trystan out and he did a great job fixing our blocked bathroom.

Review 132 (2024-03-01 - Rating: 5)
I called Mac5 today. A real person answered, I was not required to leave a message, and expect a call back. They set up an appointment for the same day! My reasonable service call fee was put toward the repair. Tom, the plumber, called to let me know when he was going to arrive. Tom was prompt, knowledgeable, and quick on the job. The estimate was reasonable, far more reasonable than my now previous company of American. Tom had the parts on the truck and got right to it. He double checked his worked, asked if I had any questions. I honestly didnt because he explained everything so well and was wonderful all the way around! Thank you Tom, and thank you Mac5! I highly recommend them.⭐️⭐️⭐️⭐️⭐️

Review 133 (2024-06-03 - Rating: 5)
Julian was really nice, he came and found the problem easily, very polite and professional he checked the machines outside looking for potencial problems, the whole process of selling extra service was smooth and without pressure. As a customer I feel good because Mac 5 do not training the techs to lie and add pressure to the customer buy extra services. I’ll be always reach Mac 5 for my needs. Thanks Julian

Review 134 (2024-11-25 - Rating: 5)
Tyrstan Edwards came to our house he was so nice and know what he talking about we give him 5 stars

Review 135 (2024-05-25 - Rating: 5)
Walter Knight did a great job getting my water softener working again. He came out on a Saturday and Holiday weekend. His demeanor is pleasant and professional. Also he is full of energy and strong which comes in handy for heavy lifting and making sure connections are tight. He is NOT lazy and effectively completes every step in his process. Thank you Walter for coming out Saturday/Holiday weekend and repairing my softener.

Review 136 (2024-08-31 - Rating: 5)
This was Kyle’s second trip to our home from Mac5 and did a nice job tuning up our 8 year old AC unit for a very reasonable price. Mac5 is our go to company for HVAC and Plumbing, thank you Kyle!

Review 137 (2024-03-15 - Rating: 5)
Doug arrived at the earliest end of our scheduled appointment. He is very knowledgeable, courteous and professional. I would say that if all his fellow staff are of the same caliber then you definitely want to consider giving Mac 5 a call for electrical, air and plumbing concerns.Bryce and Logan came this morning putting in new in ground electrical wiring, new surge protected meter and replaced our whole fuse panel (25 years old). Both techs were hard working professionals. Keeping us updated on their progress. They worked for more than 8 hours ensuring all our needs were met and our home is now more efficient and safe. Mac5, quality in all areas.

Review 138 (2024-08-29 - Rating: 5)
Kenny did an excellent job. He was professional and courteous. I will have Mac5 back in the future.

Review 139 (2024-05-30 - Rating: 5)
Christopher was fantastic. He showed up on time, listened to my issue with the disposal (time crunch inspection did not approve without this fix for selling home). He fixed it, ( others had failed to fix correctly). So polite and personalable. He made my day. ThanksChristopher I really appreciate all your excellent work.

Review 140 (2024-09-17 - Rating: 5)
Carlos my electrician was extremely pleasant, knowledgeable ,easy to understand, honest and quick to help with my issue. Would definitely use this service again

Review 141 (2024-03-25 - Rating: 5)
We had to replace the dryer vents, and Alan Jimenez was our service guy and he and his helper did a great job and what was even better cleaned up after themselves which made it so much more pleasant.We also had to replace our electrical panel as well as our air-conditioning system and Adrienne was the service tech who performed the job. He was very pleasant and explained everything he was doing and he loves dogs, so he got along really well with my little dog.He never left a mess and that was great service

Review 142 (2024-11-23 - Rating: 5)
Technician was super nice and very knowledgeable. Was a lot cheaper than expected to fix my pool light.

Review 143 (2024-03-26 - Rating: 5)
Robert is very professional while being very friendly! He talked me through everything! He has sold me on the job and once again Im very satisfied with Robert and MAC 5... The company that has taken care of all my home repairs from plumbing, electrical and a/c services.Joseph was the actual plumber that installed all new lines throughout my home. He was a delight to have in my home as well as his co-worker Kory. Joseph is a perfectionist through and through. He goes above and beyond to achieve perfection and treated my home with the care he would put into his own home. Hard working, knowledgeable, professional and one of the kindest people Ive had the pleasure of meeting. Kory was also exceptional. I cant say enough great things about the company, the office staff and the professionals making the repairs. Ive used MAC5 for years and will continue to do so. The employees truly do feel like friends and neighbors. As always, Im a very pleased customer!

Review 144 (2024-08-17 - Rating: 5)
My dad can be a bit of a grump but he said, i really like this company. That guy knew what he was talking about. If dad likes them, you will too

Review 145 (2024-03-20 - Rating: 5)
Patrick was very through in assessing the job and explaining all aspects of the work and costs. I was very pleased with his professionalism and willingness to ensure I knew exactly what was required. I would definitely recommend Patrick and MAC. Thank youI would like to add Gavin and all of the MAC team. I am 77 in April and have never been more satisfied with the service as I am with this team. I have recommended them to my neighbors and friends.

Review 146 (2024-08-30 - Rating: 5)
Tyler Davis from MAC 5 Services performed the quarterly electrical inspection of my home, and I couldnt be more impressed with his service. He provided top-tier professionalism, ensuring every detail was inspected thoroughly. Tyler took the time to explain what he was doing and why, which not only gave me peace of mind but also educated me on ways to maintain efficiency in my home. His recommendations were clear and actionable, and I truly appreciated his dedication to keeping everything running smoothly. Highly recommend Tyler and MAC 5 Services!

Review 147 (2024-08-26 - Rating: 5)
Tech was very knowledgeable and professional. Did the work thoroughly and quickly and arrived within the expected window of time.

Review 148 (2024-08-31 - Rating: 5)
Punctual, professional, knowledgable, efficient. Will be utilizing this company again. Cleaned my dryer vent line and tune-up of my AC system. Dont try to do it yourself. Call MAC5.

Review 149 (2024-06-01 - Rating: 5)
Have always had great service from Mac5 and Julian kept it going today. Thank you for helping us with our AC issues. Loved the text message updates also, really convenient

Review 150 (2024-08-26 - Rating: 5)
Professional and timely service! Although I cannot afford the changes I need to make in my house Right this minute, I deeply appreciate the professional way in which some of my questions were answered And an estimate of the costs.

Review 151 (2024-03-26 - Rating: 5)
Tyler did an excellent job! He did the work that needed to be done and did not take advantage of us. He fixed our A/C problems, visited us MULTIPLE times to get the job done. Did a great job drywalling even though that was not his primary responsibility/skill, reduced the humidity in our home, brought our outdoor AC unit back into code by making sure it was strapped to the concrete slab, sprayed corrosion control on the unit to increase the lifespan of the unit, increased the air intake of our unit to ensure it was properly sized for the capacity of our HVAC unit (increasing its efficiency and effectiveness), installed a high end UV purification system to ensure we got better and cleaner air in our home. This is a big deal for me and my family and we are very grateful. He is kind and professional. We will be using Mac5 in the future and will definitely request Tyler to perform the work if he is available. Thank you!!

Review 152 (2024-10-01 - Rating: 5)
George with Mac5 was very professional and extremely knowledgeable. No pushy sales crap, just real service technician work. Thank you George!

Review 153 (2024-09-03 - Rating: 5)
Doug from MAC5 was thorough explained the longevity of certain repairs and repaired the receptacle we needed fixed.

Review 154 (2024-12-03 - Rating: 5)
Justin was amazing and understood our electrical needs and solved them.Ive already referred them out to others today

Review 155 (2024-03-29 - Rating: 4)
Carlos was an awesome technician. He installed my EV charger and came back a second time to troubleshoot some issues. Long story short I believe my issue is a bad Tesla charger instead of the outlet he installed. However I had some issues with scheduling as I was originally quoted a 12pm-5pm window and they never showed so I had to reschedule for the following day. Not sure what the issue was, but otherwise Carlos was an awesome technician and would be very very happy if I needed his service in the future. Carlos gets 5⭐️ the scheduling team at Mac5 gets 3⭐️ so my review evens out to 4⭐️ overall.

Review 156 (2024-05-18 - Rating: 5)
Zach was very courteous and professional. He did a great job installing a natural gas valve and explained other services Mac 5 offers. He spoke very highly of the owner which says a lot about Mac5!

Review 157 (2024-05-25 - Rating: 5)
Walter provided a thorough explanation of what needed to be done in a language that I could understand and my options for fixing the problem along with cost options. Did an excellent job completing the work all on a Saturday no less. Would definitely recommend him and MAC 5 services.

Review 158 (2024-08-21 - Rating: 5)
K. Kirby was thorough in accessing the situation. The problem was diagnosed to be my exercise equipment which I suspected but was hoping for another diagnosis. Thanks Kirby!

Review 159 (2024-08-22 - Rating: 5)
Bryce and crew worked diligently to repair our outdated electric system . They were polite professional and worked their butts off. Very happy with the outcome.

Review 160 (2024-02-20 - Rating: 5)
When we decided to relocate our hot tub to our back porch, the need for rewiring arose. Upon contacting Mac5, they promptly responded and sent Mario out the same day. From the moment he stepped onto our property, his professionalism and expertise was unmistakable. He assessed the situation, outlined the necessary steps, and commenced work with efficiency.Mario arrived fully equipped with all the necessary tools and materials, sparing us any unnecessary delays or inconvenience. Throughout the entire process, he exhibited remarkable skill and meticulous attention to detail, ensuring that the rewiring was executed safely and in compliance with regulations. Mario patiently addressed all of our inquiries and generously shared valuable tips for maintaining our hot tub in optimal condition.Moreover, his warm and accommodating demeanor, coupled with his willingness to go above and beyond, transformed what could have been a stressful experience into a truly enjoyable one. Its evident that Mac5 takes great pride in their work and genuinely prioritizes customer satisfaction.Thanks to Mario’s expertise, our hot tub now functions flawlessly, allowing us to indulge in soothing soaks without any concerns. We wholeheartedly recommend their services to anyone in need of electrical expertise, and we certainly plan on reaching out to them for any future needs. True five-star professionals indeed!

Review 161 (2024-10-05 - Rating: 5)
Great communication. Answered all my questions, very polite & friendly. Everything is better than before with the new timer installation.

Review 162 (2024-06-03 - Rating: 5)
Called Mac 5 Services and explained my situation. Was told the next available technician would be on his way after he completed the job he was on and would give me a call when 30 minutes out. Doug gave me a call and told me when would arrive and was right on time. When Doug walked in the condo, he was already assessing the situation and was explaining to me each step that he was evaluating. my electricity was out in half of the condo and the other half was working. Doug then went around all the outlets to check voltage and quickly identified the problem that was shorting out the front half of the condo and restored power. This is an old condo in Cape Canaveral Florida and is at least 40 years old. The existing electrical panel is a complete rats nest. Based on Doug’s expertise and knowledge I knew that I had called the right company to replace my electrical panel.

Review 163 (2024-09-09 - Rating: 5)
Robert was very knowledgeable and kept it 💯 with me. No pressures of trying to sell me anything address my issue with in simple terms!

Review 164 (2024-03-18 - Rating: 5)
We had Adrian perform several electrical upgrades in our house. He was very thorough in explaining every aspect of the work. The jobs were completed in a timely manner and he cleaned up at each location. He then demonstrated the functionality of the changes and answered all of our questions. Excellent service! We plan to have additional work at a later date and will absolutely ask for Adrian again.

Review 165 (2024-07-08 - Rating: 5)
Replaced my HVAC unit and water heater through mac5.Would highly recommend. Great pricing and knowledgeable staff from manager Danny to service technicians Juan, Tom, Beau, and Anthony.

Review 166 (2024-06-02 - Rating: 5)
Exceeded my expectations !!!Woke up Saturday morning to a leaking water heater and called MAC 5 services. To my surprise they were able to have someone come by mid-day Saturday to assess my situation and provide an estimate to replace the hot water heater. Chuck Summerson was professional , very knowledgeable and polite. He actually went to pick up all parts necessary for the replacement and dropped them off at my house. He scheduled the Plummer ( Zach ) to come by Saturday afternoon to install the new water. I found Zach to be very experienced and he takes great deal of pride in his work. He is a perfectionist and spent 3 hours installing the new water heater on Saturday evening.Long story short , found the leaking water heater Saturday morning and MAC 5 had a new one installed by Saturday evening.Highly recommend MAC 5.

Review 167 (2024-09-28 - Rating: 5)
Mario was friendly and knowledgeable.. He explained everything and then gave us several options from which to choose.

Review 168 (2024-09-06 - Rating: 5)
Zachary was on time and very courteous. He did a though inspection of my Ac and provided me with several options to take of some of the issues he found.

Review 169 (2024-09-07 - Rating: 5)
Very professional and timely. The technician made me feel very confident about his ability and the thoroughness of his company.

Review 170 (2024-09-05 - Rating: 5)
Technicians were cordial and very professional. They answered all my questions and got my unit working again. Thank you.

Review 171 (2024-03-19 - Rating: 5)
We called Mac 5 due to a hot spot on our floor. They came quickly to diagnose the issue. We chose to repipe our house since we have old copper currently. They are coming tomorrow to begin installation. So far I am very pleased with this company. Chuck was extremely professional and highly informative. Would definitely recommend.

Review 172 (2024-08-23 - Rating: 5)
Very nice and professional I’m very happy with the job. Great guys. Thank you so much, Chrissy.

Review 173 (2024-02-19 - Rating: 5)
Doug was very Polite, Professional and Friendly. He explained Our options and helped Us make the smartest choice. He called before showing up and cleaned up after himself too. I have & will continue to recommend Mac 5 to Friends/Family. And will be Using this service again in the future. Thank you for Doing such a Great Job and Being so Helpful.

Review 174 (2024-03-13 - Rating: 5)
I’m very satisfied with the service from my technician, George. It is evident that he is knowledgeable and cares about his job. He thoroughly explained everything to me and based off his recommendations we chose to replace a capacitor, which should extend the life and functionality of my system. We will continue to use Mac5 services in the future.

Review 175 (2024-10-03 - Rating: 5)
Chuck confirmed what I needed, firmed a offer, put the team together and started the job on the same day. Cant tell you how much I appreciate that.

Review 176 (2024-05-16 - Rating: 5)
Robert Bailey from Mac 5 was an excellent service technician. He was able to fix my problem in a matter of minutes, and was able to give me information about the problem my home is having. Thank you Robert for your attention to detail!

Review 177 (2024-09-04 - Rating: 5)
Chuck did a great job identifying the problem. Another tech is coming tomorrow to fix it!! Great job Chuck!! 5 stars!!

Review 178 (2024-12-14 - Rating: 5)
Great service, interactive, dedicated to finish the job to our satisfaction. Highly recommended!

Review 179 (2024-09-19 - Rating: 5)
Very happy with Ryan. Fixed my problem. Identified some others and helped me understand a little more how the AC works

Review 180 (2024-08-14 - Rating: 5)
Came on time and did quality work. Highly recommend Mac5 for all your plumbing needs.

Review 181 (2024-09-10 - Rating: 5)
Kyle was super helpful both times hes been out. Very professional and straight forward.

Review 182 (2024-03-12 - Rating: 5)
Ryan was very nice and knowledgeable! He solved our problem efficiently. Would definitely recommend him.Part 2: Had Ryan out again for some new (unrelated to previous) AC issue. Still very knowledgeable and efficient. Was happy to have him again, though Im hoping my AC will behave for a while now.

Review 183 (2024-05-20 - Rating: 5)
We were very pleased with the service Charles provided. He was courteous and personable and explained everything so we understood it. He explained our financing options so we could choose the one right for us. We will recommend Mac 5 to others

Review 184 (2024-05-30 - Rating: 5)
Mario from Mac5 gave us excellent service. He diagnosed our electrical issue, showed us our options and completed the work quickly and efficiently. Highly recommended.

Review 185 (2024-09-04 - Rating: 5)
Mario is a gentleman, polite and professional. Excellent knowledge in his field and 5 star quality!

Review 186 (2024-03-15 - Rating: 5)
My A/C was not working. I called Mac-5 at 0730 hours and told them I was going out of town for the weekend. Ryan Bateman and Walter came by within an hour of the cal and were both very professional. Diagnosis was fast and the fix was quick, the discount for being veteran was nice too. Highly Recommended! Also a big shout out to Jason Sosa, who manages the Electric Department.

Review 187 (2024-05-28 - Rating: 5)
Julian did great work. While he talked me through many options I had access to, I didn’t feel like he was pressuring me as a form of UpSelling. He did however make sure to emphasize the importance of certain aspects of the job.

Review 188 (2024-08-14 - Rating: 5)
Technician was prompt and very polite. He quickly diagnosed the issue and went above and beyond to make sure the issue was resolved.