Westbrook Service Corporation

Located in Orlando, Florida

Address: 1411 S Orange Blossom Trl, Orlando, FL 32805, United States

Phone: +1 407-841-3310

Rating: 4.3

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Wow wow wow!!! Shane Nicholas really went above and beyond and took amazing care of me. Easy to communicate with and on point all around! I would highly recommend this company to anyone!

Review 2 (2023-06-17 - Rating: 5)
Outstanding company with top notch plumbing, and electric technicians. They value their employees so it is apparent in their great work and positive attitude towards customers. Ive heard it from so many of their technicians I have seen it myself over the years.

Review 3 (2021-01-12 - Rating: 5)
I am beyond please with their services. I live in a fairly new apartment, but never would I have never thought Id be dealing with a new faulty water heater. After 3 months of not having consistent hot water and the apartment complexs maintenance crew not being able to fix the problem, I had enough and management contacted Westbrook. Lester and his assistant were very attentive, professional and detailed. He followed up to make sure that everything was OK. I am beyond pleased with their prompt, professional and diligent work.

Review 4 (2014-12-21 - Rating: 5)
I have just recently purchased a new Air Conditioner from Westbrook. My father owned an AC and Refrigeration Business, and this was the first time I was making such a big purchase since he had passed away. We had used some local companies for minor repairs and estimates, but I had not been impressed or confident with their knowledge or workmanship. From the moment Tom and Carlos knocked on my door (and they were actually early), I felt we had picked the right company. When the job was finished they took the time to show me all the new and modern details of my Air Conditioner. Tom patiently made sure I understood everything and answered my many questions. The outside unit was installed better than the original had been. Everything had been picked up and cleaned up. Westbrook adjusted the bill because a new box did not need to built like the rep had thought. I would not have known to question that. Our experience was made better by how professional and respectful Tom and Carlos were to us and to our house. After the job was completed, Westbrook took care of all the paperwork for rebates, registering, and inspection.Needless to say, my experience with this company has been good, and I have signed up for the maintenance plan with Westbrook. I would and I have recommended this company to my friends.

Review 5 (2018-03-02 - Rating: 5)
I was very pleased with the work Barry performed. He explained everything clearly as to what he was going to do, cleaned up the debris, and when I asked him to provide an estimate for re-plumbing the house due to having copper pipes he completed a very comprehensive assessment and explained everything thoroughly. What I also appreciated is that his prior job was running over, he said he would call and update me which he did...

Review 6 (2018-06-15 - Rating: 5)
We could not be happier with the work done by this company. We had plumbing and AC jobs completed, which also included electrical work and drywall - everyone we worked with was knowledgeable and professional. This company is committed to excellence and will not leave a job until it is achieved. We live in a 93 yr old historic home, so surprises are common and even simple jobs are not always easy! Their work is exceptional and we will not hesitate to use them in the future!

Review 7 (2017-05-19 - Rating: 5)
Jason of Westbrook quickly assessed the problem I had with a detached PVC drain line for my AC, and was able to correct the situation in an efficient manner without incurring unnecessary repair costs. He is very knowledgeable about all aspects of his trade and took the time to explain everything to me in terms of the overall condition of my AC system. He is very professional, competent, and I highly recommend him!

Review 8 (2014-07-18 - Rating: 5)
This team was amazing to work with! We had an issue with our old A/C unit where it was blowing out air but the air wasnt cooled. We contacted this company and they sent someone out (on a Saturday!). The tech filled our Freon since it was low and checked out the unit. It was determined that since our A/C unit was old, it was probably time to get a new unit. Once we determined we needed the new unit- a rep came out to the home to look at our old one and talk about how the new one would function/look. The new unit was installed with a day or 2 of determining we wanted to purchase a new unit.The techs that came out to install the new unit were very profession, knowledgeable and kind! Even though it was pushing 90 degrees that day- they worked quickly and had our new unit installed in no time. They also fixed some issues with ventilation and such from an improper install from our previous unit. They truly did a great job and went above and beyond fixing the issues from the previous unit. They explained everything and were very thorough. With the installation of our new A/C unit/handler, we have saved approximately $100 per month on our electric bills!!This is a great company and everyone was great to work with. We will for sure use this group should we have any future A/C needs. We would recommend the Westbrook team to anyone!!

Review 9 (2018-05-30 - Rating: 5)
Jean A. was friendly and professional. He quickly diagnosed the problem with my AC unit and was honest about what he found. He explained in terms I could understand what he did to resolve the issue without pressuring me to replace an expensive part that may or may not be an underlying issue. This left me in charge to decide if it should be replaced now or in the future if the problem resurfaces. As with most things in life, you get what you pay for and Westbrooks service today was very much worth the money.

Review 10 (2018-01-10 - Rating: 5)
Westbrook solved the issue with my heat pump. I was particularly impressed with the professionalism of the field technicians. Angel was responsible, efficient and effective. He provided great communication so I understood what to expect. The office staff was also very courteous. The price charged was reasonable for all the work performed.

Review 11 (2019-06-03 - Rating: 5)
My association with Westbrook Service Corporation spans over 10 years. As a comfort club member I receive a routine tune-up and maintenance of my a/c unit twice a year. I have met several technicians over the years and each one has been punctual, polite, knowledgeable and professional. It has always been a pleasure, and my equipment has been running very efficiently. I highly recommend this company for air conditioning and I would assume they do a superb job with plumbing and electrical also.Update 2019Was informed by Westbrook that they no longer do residential a/c service, only commercial business.

Review 12 (2018-04-16 - Rating: 5)
My techs were the best. Very professional, courteous, knowledgeable of their trade. You need more guys like Angel and Eric. Would def call and ask for them if i ever have a problem with my AC again. Great job guys.

Review 13 (2018-07-23 - Rating: 5)
Clint did my semi-annual HVAC maintenance. He was super professional and very informative. Followed up with a phone call after to offer some valuable tips on maintenance. Has been dealing with Westbrook for a number of year and has never been disappointed with their service ever. Great company.

Review 14 (2018-04-07 - Rating: 5)
Today I had both a repair and maintenance issue addressed. Our technician Ramsys was exceptional. He explained what our problems were clearly and concisely as he made the repairs and he provided feedback on the daily operation of our systems. He understands both technology and customer service.Share click to collapse contentsMy previous visit... Westbrook has always provided excellent service. I have been a customer for many years. Todays service (which was complicated) was finished earlier than estimated and Jean was neat and clean and communicated their status along the way. Overall another great experience.

Review 15 (2015-03-26 - Rating: 5)
Edwin is a great and personable sales person for Westbrook. He listened to what we wanted in an air conditioner and worked with our schedule to get the unit as quickly as possible. We were so impressed with our first purchase that we got another unit for our upstairs area of the house. Thank you for assisting us with what can be a very confusing experience when making a significant financial commitment.

Review 16 (2017-05-13 - Rating: 5)
Mike was very professional. From the time he arrived to give me an estimate to when the job was completed. The estimate was correct, the job was completed on time, he was always on time. The job that was done looks very nice. The job site was left cleaner than when the project was started. I will definitely use Mike and Westbrook again.

Review 17 (2018-07-10 - Rating: 5)
I received timely and excellent service for my kitchen plumbing repair work! My work was done by Charles who had the knowledge, skill and perseverance to do the job. I am very grateful that he was thorough and completed the work that was needed. Thank you Charles and Westbrook!

Review 18 (2018-02-16 - Rating: 5)
After getting several quotes for a HVAC unit, I decided to go with Westbrook because they offered the best price and had good reviews. That was the best decision I ever made. The technicians Dale Reeves and Eric Dominguez did an amazing job and made sure everything was working properly and that I was satisfied with the service they provided. I am not a paid spokesperson. I am a real customer and I am telling whoever is reading this review, you will not be disappointed if you chose Westbrook.

Review 19 (2018-05-11 - Rating: 5)
Our service tech Terrence was great and has serviced our house in the past. We had two appointments yesterday - one last visit at our old house and initial visit at our new home. Both systems checked thoroughly and efficiently. Wouldnt mind having Terrence as our go-to tech for all future maintenance checks.

Review 20 (2018-02-08 - Rating: 5)
Barry was able to successfully get our hot water working to our complete satisfaction. We had been unhappy with the tankless hot water system since we bought the house 2 years ago. He changed the system and now it works perfectly. THANK YOU!!!!

Review 21 (2018-02-12 - Rating: 5)
As always a professional job. I’ve been using Westbrook for years and while they may be a little more expensive than other companies, I always have reliable, courteous and professional people show up. I’ve used them for A/C, electric and plumbing and have always had a good experience.

Review 22 (2018-05-08 - Rating: 5)
The representative quickly diagnosed the problem (bad fan motor), called the office to check for the warranty information (covered), installed the new motor (from his truck), and tested the system for cooling. He also did the annual maintenance check which was scheduled for the following week. No complaints. Good service call.

Review 23 (2016-07-28 - Rating: 5)
Chad did a great job of assessing the issues with my AC unit and recommending options for replacement in the future. He explained how unreasonably high my electric bill was due to the inefficiencies of my AC unit. I look forward to having Westbrook back out to do the full replacement soon.

Review 24 (2019-08-27 - Rating: 5)
TECO came to my house and told me there was a gas line break in my area and they would have to turn my system off for a few hours. Later that day they came back to turn system back on and said they “found” a small leak and I should outside company to fix it. I called Westbrook and set up an appointment to repair problem.David(Westbrook) came at scheduled time and checked system and found only a fitting needed to be secured. After a call to his office they stated their would no charge. Professional and honest, that is how Westbrook Services treated me.Thank you!!

Review 25 (2014-07-09 - Rating: 5)
I needed some electrical work and ac work to fix some inspection findings before I sold my house. I called Westbrook because Ive used them before and I knew they we good. Rich showed up at 7:30 for the ac work in the hot attic and got it done quickly and professionally. Then Steve showed up for the electrical work. He got the 9 items fixed quickly and even needed to rewire my Jacuzzi tub as the wiring was messed up. I was then scared for the bill Id get for all this work and two separate technicians. Instead, the bill was very fair. Westbrook is the way to go if you want work done by a fair and honest company! Both technicians were great guys that worked hard and got the job done quickly.

Review 26 (2018-01-26 - Rating: 4)
The service tech, Angel, was superb and did a great job. He was very courteous and keep us informed throughout the service.We did experience scheduling issues. Our appointment was not scheduled as coordinated so i had to call and set up for a time later un the day.This is the second time this has happened.Ben R Mixon

Review 27 (2015-04-24 - Rating: 5)
Westbrook bailed us out when our air conditioner quit on us. The tech arrived within the window that was promised to us and was very polite and courteous. He promptly diagnosed the problem, communicated the issue to us and, with our approval, had our unit repaired and operational once again.This was the third time that we had used Westbrook, previously for another A/C repair and a tankless water heater install. All three experiences have been great. We would highly recommend Westbrook!

Review 28 (2018-02-14 - Rating: 4)
Tech was knowledgeable and professional. Detected the issue quickly with the utility companies equipment and repaired it. The gas utility company didnt even try to repair or test their own equipment when we called them to report smelling gas. They just sent someone and shut off the gas to our home and as it turned out it was their own equipment that was the problem costing us unnecessary expense of hundreds of dollars. Good marks to Westbrook very poor marks to Teco Peoples Gas.

Review 29 (2018-09-06 - Rating: 5)
Had an HVAC problem over the Labor Day weekend. Westbrook responsively dispatched Gene to our home where he immediately identified and spot welded a leaking evaporator coil, and placed a new coil on order. The service and demeanor were outstanding!! Thank you!

Review 30 (2018-01-19 - Rating: 5)
Wanted to extend our heartfelt thanks to our Service Tech - Terrance. We are long time Westbrook Comfort Club customers and our a/c heater suddenly stopped working last night. Brrrr... Customer Service was able to schedule us quickly for a service call. Terrance arrived right on time, quickly identified the problem, resolved our issue and got the house nice and toasty in no time!! Terrance double checked to make sure that all of our systems were working properly and we also had a great conversation along the way. Thanks again to everyone at Westbrook for all of their assistance. Much appreciated!!

Review 31 (2018-03-04 - Rating: 5)
Westbrook has the best customer service I have experienced. Mike performed the work on our house and I couldnt be happier. He was well informed, honest, and fast. I will definitely use Westbrook (and preferably Mike) again!

Review 32 (2016-01-19 - Rating: 5)
Matt and Jonathan were very professional and polite. They both went above and beyond just a service call. I had to have my TXV? Valve replaced so my heat would function and it turned out to be a very complex repair. Jonathan even repaired a wall anchor for my thermostat, I will be using Westbrook from here on out.

Review 33 (2017-08-07 - Rating: 5)
I had called and left messages yesterday (sunday) on 5 different electricians / businesses that claim to have 24hr service or emergency repairs on weekends. I must say, this is the ONLY company that answered the phone and had an actual technician call me back within 30 minutes. Although, i didnt use the company because i later found out my HOA covered the actual damage, i will def keep them in mind for any future repair work. Now that its Monday and after the fact, a couple othershave called me or emailed but too Late now! Thank you for answering and the quick response and for providing good advice via the phone!

Review 34 (2017-03-12 - Rating: 5)
Technician Jose was great. He had patience with me always asking questions and got us up and running around 11 pm at night. Great service after hours.

Review 35 (2018-05-15 - Rating: 4)
I called Westbrook to schedule my bi-annual A/C checkup. Nothing was wrong with my A/C unit but I wanted the checkup before I went on vacation. The service rep (Clint Alexander) was very personable and knowledgeable. He explained something to me that was different than any other rep had told me in the past. I was extremely pleased with Clint.

Review 36 (2018-01-25 - Rating: 5)
Terrence was professional in his work. He was thorough, and completed his work in a timely manner. He took pictures of the blower and coils to show me that they were clean and in good working order. I would recommend Terrence and Westbrook Service Corp for heating and air conditioning work.

Review 37 (2017-04-07 - Rating: 4)
We had a couple problems with our system, and David Garcia, our tech, took responsibility, diagnosed the problems, and was able to get everything running and operating efficiently. He was persistent, professional, and had a calming personality, which is good to have when the air conditioning is not working . David and Westbrook went out of their way to satisfy our concerns. We have 4 systems that Westbrook has taken care of for several years, one residence and 3 commercial. We recommend Westbrook.

Review 38 (2018-05-10 - Rating: 5)
I have been using Westbrook for my HVAC maintenance going on 7 to 8 years now. I find everyone in the company to be very helpful, professional and most of all honest. My background in engineering and management always leads to critical analysis and I find when dealing with Westbrook staff my impressions are validated every time.

Review 39 (2017-07-26 - Rating: 5)
Westbrook has always proven to be extremely professional. They show up, on time, with a smile. Today Marvin navigated a small plumbing mess I had, in addition to the more routine work previously scheduled. He couldnt have been nicer and more reassuring. He completed the work and left the place as clean or cleaner than he found it. I use their A/C services as well.

Review 40 (2018-03-07 - Rating: 5)
Did maintenance work on AC. and was given a time btw 10 to 2. The technician called 20 minutes before he arrived. And worked on an AC was very nice and professional. Thankful for the service and ease of job.

Review 41 (2015-01-31 - Rating: 4)
Josh and Jay came out to install a tank less Rinnai water heater at my residence. The two were extremely knowledgeable and were friendly, courteous, and explained what the process was. Awesome job!

Review 42 (2015-03-31 - Rating: 5)
Had a plumbing emergency with a house full of guests. Westbrook responded quickly and replaced a failed sump pump within a few hours. Knowledgeable plumber sent to our home knew what he was doing, was fast and pleasant.

Review 43 (2015-06-09 - Rating: 5)
We needed our outside AC unit relocated. A rep came out quickly and provided us with an estimate the next day. Within a week we had the work scheduled and completed. The techs were detail oriented and made sure that all my questions were answered. Very competitive pricing!

Review 44 (2015-04-17 - Rating: 5)
Mr. Miguel and Chris came out today to replace a gas water heater and to fix the vent tube that had gotten disconnected by our roofer. Both Mr. Miguel and Chris took the time to explain to me what the problem was up in the attic and the best way to fix it. They also noticed a tear in the a/c duct and fixed that as well. Both Chris and Mr. Miguel were professional and courteous to me and worked hard in this Florida heat. I will be using them again to put an electric water heater in another home. I would highly recommend Westbrook Plumbing!

Review 45 (2017-09-18 - Rating: 5)
We needed to have our plumbing lines repaired after a tree uprooted and broke our water lines. Westbrook did a fantastic job making sure our water service was restored. We are so pleased with the service we received.

Review 46 (2018-04-06 - Rating: 5)
The Westbrook man spent over two hours working on our 12-year-old air-conditioner, which I was afraid would be unfixable. He fixed it, and he never got grumpy about going up and downstairs and into the attic and out in the yard about 30 times. This was same-day service--I only called that day at noon because the a/cs performance was on and off, and I wasnt sure it was broken. He diagnosed the problems quickly, and took care of both. And we slept in the cool that night.

Review 47 (2016-07-26 - Rating: 5)
Westbrook technician, Terrance, was the epitome of professionalism as he serviced my AC unit. He was unfailingly polite and informative when I asked a few questions to understand the process better. I wouldnt hesitate to give Westbrook and Terrance 5 star ratings for their performance.

Review 48 (2018-03-30 - Rating: 4)
I called Westbrook HVAC services to replace the company I had doing my HVAC services because my neighbor highly recommended Westbrook, especially their Comfort Assurance Club. I look forward to reliable service from Westbrook, and if all your techs are as good as Jean Acosta, then I expect a long relationship with Westbrook!

Review 49 (2018-02-16 - Rating: 5)
Westbrook dispatched (very pleasant office to speak with) a Tech the same day. Their Tech, Chad provided a quick diagnosis, yet thorough servicing and repair (part replacement) of our A/C. His advice and expertise were appreciated - Thanks!

Review 50 (2015-02-19 - Rating: 5)
Remodeled our kitchen requiring plumbing and the addition of gas into the home for kitchen appliances as well as new tankless-gas hot water heater and a gas clothes dryer. Jay (First name Waylon) Jones was more than we could have asked for. We had an electrician, countertop-installer, as well as a cabinet contractor for the project and by far Jay was the most professional and knowledgeable. He needs a promotion and raise.

Review 51 (2015-04-07 - Rating: 5)
Our family was grateful to have the opportunity to come across a company like Westbrook plumbing. Our water heater went out in the middle of the night and we did not know who to call. My father recommended to call TECO the gas company.To our surprise they have a program that you can get a water heater for $9.99 a month. We did not have money to purchase a water heater and installation which adds to close to $1000 ,we we are so happy to get the installation with Westbrook Michael Ciampa the technician was incredibly helpful he was efficient ,very knowledgeable,and prompt. Thank you very much for your service we will recommend you to all our friends. God bless

Review 52 (2018-03-22 - Rating: 5)
It was a very positive experience. The technician, Ramsys Rodriguez was not only able to find the source of our problem, but in a very efficient way solve it. He was pleasant, respectful and very professional.

Review 53 (2018-02-16 - Rating: 5)
Angel arrived on time, was such a gentleman, explaining what he was checking, potential problems and solutions and in general did an excellent job. It was a pleasure to have such a kind, efficient representative of Westbrook in our home.

Review 54 (2018-08-19 - Rating: 5)
Jason is on top for knowledge, experience and honesty. He was very pleasant, courteous and took care of our AC problem expeditiously. We will request Jason the next time we have an issue.

Review 55 (2018-02-24 - Rating: 4)
Jason - professional, friendly, and explained everything he was going to do and then did it. Great company with terrific employees. If I need A/C or electric or plumbing help they are who I call from now on. Thank you JASON

Review 56 (2018-03-05 - Rating: 5)
We have used Westbrook for many service calls for our orlando property management company. We found their service to be good and for a licensed contractor their prices are reasonable and acceptable. They have an emergency service for after hours calls which is very useful.

Review 57 (2014-11-21 - Rating: 5)
I recently acquired your tech. Lester Webre to relocate an existing water fountain in one of my company buildings. To perform this task he was required to penetrate a block wall and extend the plumbing to the existing system, a task that I thought was impossible. Lester performed the work in record time including remounting the existing fountain at its new location. When all was completed you could not tell the unit wasnt in its original location. Excellent work Lester!!

Review 58 (2017-04-18 - Rating: 5)
Had a leaking disposal and Charles Plemmons did a great job. Found an additional problem that I was unaware of and spent extra time to ensure job done correctly. Will definitely use again!

Review 59 (2017-12-22 - Rating: 5)
I couldnt be any more impressed. Matthew was professional and courteous. No upsale pressure and got our AC back quick and made sure we were maintaining the system correctly ... without upsale pressure. Thank you Matthew!

Review 60 (2018-07-02 - Rating: 5)
Angel and Ramses were both very polite. They explained what was needed. Work was done in a timely manner. They cleaned up afterwards. I’m very happy their work.

Review 61 (2016-04-15 - Rating: 5)
David was incredibly thorough, and taught me a lot about my HVAC in the hour he was at my townhome today. I will be calling Westbrook again for other services, and Ill be asking for Mr. Garcia Del Valle next time my HVAC needs attention.

Review 62 (2015-05-19 - Rating: 5)
When we called westbrook services about our underground leak, the office assigned a tech to come out the same day. Ralph V. Arroved and was so professional and extremly friendly. He diagnosed our problem and advised us to also speak with the city regarding our sewer line blockage. With his help we will also be able get reimbursement from the city for the work done by westbrook.Ralph did a wonderful repair of our sewerline on our side of the property. Westbrook is so lucky to have ralph on their team and we will recommend westbrook toball our friends and family.

Review 63 (2018-02-02 - Rating: 5)
Jason was very professional and thorough, and I would gladly have him back to service our units again. Westbrook is a great company for HVAC needs.

Review 64 (2017-03-06 - Rating: 5)
Jason performed the routine semi-annual maintenance. He also replaced the worn out exterior flex tubing. Jason was extermely courteous and friendly. He wanted ensure that he addressed.any specificissues and.concetns during his visit.

Review 65 (2017-05-12 - Rating: 5)
My service person was punctual, professional and polite. The job was done throughly and my questions were answered completely. I am very pleased and would freely recommend Jose and Westbrook

Review 66 (2018-02-14 - Rating: 5)
Arrived On Time - Polite and explained in simple terms resolution to our problem - Excellent Service Skills and talent! Price was reasonable also! THANK YOU

Review 67 (2017-03-30 - Rating: 5)
I am very happy with the service! Matt is a polite and smart mechanic. I have a maintenance contract and will renew it again.

Review 68 (2017-05-10 - Rating: 5)
Our service man was cordial and efficient, arriving promptly and wasting no time, especially nice since it was 9:00 p.m. Having a service contract made the cost very reasonable.

Review 69 (2018-03-10 - Rating: 5)
Matt is a very knowledgeable and professional technician. He has been to my house twice over the last two years and I’ve always received excellent service.

Review 70 (2017-04-28 - Rating: 5)
Our technician was very professional and expertly explained everything to us. He was very clear about the issues and how to fix them. We highly recommend Westbrook.

Review 71 (2018-02-13 - Rating: 5)
Matt was incredibly helpful. Fixed a leaking coil and didnt try to up-sell in anyway. Will definitely be using westbrook in the future for AC problems. 5/5.

Review 72 (2018-01-11 - Rating: 5)
Had problem with new tank-less water heater. Called and received prompt courteous and professional service. Would, and have, recommend them highly.

Review 73 (2018-03-09 - Rating: 5)
This worker went above and beyond what he had to do to make us happy. We are so thankful! Courteous and efficient and friendly. Thanks a million!!

Review 74 (2020-02-05 - Rating: 5)
Needed Immediate service and Westbrook did not blink an Eye and helped us get our project completed. The staff at Westbrook is friendly and Knowledgeable.

Review 75 (2018-03-22 - Rating: 5)
My service person was knowledgeable, kept me informed throughout the process and asked me what I wanted to make sure I got what I needed. I enjoy this level of service and recommend to anyone who needs help.

Review 76 (2018-02-28 - Rating: 5)
Chad was very professional, helpful, and polite. He got our AC fixed, and answered all our questions.

Review 77 (2017-03-30 - Rating: 5)
Matt was very proffesional and courteous. I was having regular maintenace done and he conducted everything in a timely knowledgeable manner answering any questions I had.

Review 78 (2018-01-02 - Rating: 5)
Matt was on time, efficient, excellent service - also gave tips on what to keep look out for in future. Thanks, so glad we have found Westbrook!

Review 79 (2018-04-17 - Rating: 4)
Great service. Picked up right away that I was due for free service due to recent installation.Friendly, courteous , professional, and helpful!

Review 80 (2018-07-20 - Rating: 5)
Your team member REGINO was absolutely awesome - I would highly recommend your service. Please relay to Reigino how I greatly appreciate him, truly professionally and kind!!Thank you, 🙏🏻 thank you!!

Review 81 (2018-02-26 - Rating: 5)
Matt is a skilled professional; very efficient. Also, he was willing to answer all my questions in a way that I can understand.

Review 82 (2017-05-01 - Rating: 5)
Electricians Michael Stevens and Carl Craig were excellent. Work done quickly, cleaned up afterward and for a reasonable price

Review 83 (2018-02-27 - Rating: 5)
Ramsys was extremely friendly and helpful. He was prompt and he fixed my problem. I would use Westbrook again.

Review 84 (2017-04-20 - Rating: 5)
He did a fabulous job. Very good manners too! Thank you!

Review 85 (2018-08-03 - Rating: 5)
Prompt and worked very hard to insure we had water ,job was done in a neat and professional manner,I will use them again

Review 86 (2018-06-29 - Rating: 5)
Jason was very personable and patiently explained what he had done clearly and completely. It was a good experience.

Review 87 (2015-05-21 - Rating: 5)
Fantastic service provided by Chris Woodward! Very much appreciated his professionalism and of course FIXING the electrical problem!

Review 88 (2017-05-21 - Rating: 5)
Jose came out on a Sunday and fixed our air conditioner. Super fast at reasonable prices!

Review 89 (2018-04-04 - Rating: 5)
Ive used Westbrook for years and always received great service. Ive never had an issue with parts or service.

Review 90 (2018-02-27 - Rating: 5)
Prompt response on the phone, serviceman arrived when promised, diagnosed the problem quickly and provided a solution.

Review 91 (2017-04-04 - Rating: 5)
As always, its great to be a long time member of the comfort club with excellent customer service and service. Thanks Jason and Katie!

Review 92 (2018-03-13 - Rating: 5)
Kevin has always been super helpful when I needed commercial plumbing services.

Review 93 (2018-02-28 - Rating: 5)
Very pleased with the service - professional, good communication, arrived within specified time frame.

Review 94 (2018-01-22 - Rating: 5)
Knowledgeable , explained every detail and procedure envolved and why it malfunctioned! Just all around great tech !

Review 95 (2018-02-01 - Rating: 5)
Installation team exceeded expectations. Exceptional technical knowledge and excellent work ethic and practice.

Review 96 (2018-01-12 - Rating: 5)
Prompt and friendlyWould have liked to have a more substantial discount considering the multiple years I have been a client.

Review 97 (2017-08-09 - Rating: 5)
Very knowledgeable, professional & efficient. Will definitely request Mike for future requests. Thank you!

Review 98 (2018-01-04 - Rating: 5)
Supervisor came out to make sure everything got taken care of. Great customer service.

Review 99 (2018-03-06 - Rating: 5)
Dale was awesome. Very professional and diligent about his work.

Review 100 (2020-02-12 - Rating: 5)
Westbrook value their employees as much as their customers. One word to describe westbrook is Family

Review 101 (2021-12-06 - Rating: 5)
The best service in Orlando clean and professional work done fast and beautiful

Review 102 (2016-04-09 - Rating: 5)
Prompt and fairly priced. good doing business with them.

Review 103 (2017-08-16 - Rating: 5)
Great job after a couple of hick ups.Would highly recommend

Review 104 (2017-07-29 - Rating: 5)
Great Checkups performed on our two systems by Jason.

Review 105 (2020-12-05 - Rating: 5)
Wonderful people wonderful service quality work fair pricing

Review 106 (2018-06-21 - Rating: 5)
Great people, quick answer, great service. Never had any bad experience.

Review 107 (2017-05-02 - Rating: 5)
Excellent service, attitude and workmanship. Expensive but worth it.

Review 108 (2017-03-09 - Rating: 5)
Service technician arrived on time and performed and outstaning job, a true professional

Review 109 (2022-04-25 - Rating: 5)
Shane and Amy were a breeze to work with. They gained a lifetime client in me when they assisted with an emergency repair at my medical office building in Orlando. Great folks!

Review 110 (2018-02-08 - Rating: 5)
Barry the plumbing tech was very polite and professional. He repaired my main water line leak in my yard leaving the area as if nothing had happened. Their air conditioning, electricians and plumbers are the best.

Review 111 (2018-05-12 - Rating: 5)
Westbrook always sends a qualified service person and charge what they quote to you.

Review 112 (2018-02-08 - Rating: 5)
Great service and arrived as stated. I like Thomas, he explained a lot about our heating / air conditioning that I didnt know. Thank you Westbrook.

Review 113 (2014-12-03 - Rating: 5)
Wanted to have a fire pit installed on our pool deck. We had 3 estimates....The first was the lowest, the second from Westbrook was in the middle, and the third was double the lowest estimate we received. We decided to go with Westbrook since they were priced in the middle and mostly because of how impressed we were with our estimator Jacks vision for the pit design. I made Jack promise to be the crew leader on the job, and with that condition, the job would go to Westbrook. Well now the job is complete and I am very happy we went with Westbrook. Jack and Jason from the plumbing division did amazing work on a very complex job. Their design for the gas flow, of 180,000 btus that needed to travel 125 feet, was flawless When the Orange County inspector came out he was VERY impressed with the quality of the gas line design and completion. The gas system passed with flying colors! It was a pleasure having Jack and Jason on property. As such we will now be doing more business with Westbrook. Thank you from a very happy first time customer.

Review 114 (2015-03-13 - Rating: 5)
Ive lived in Florida for over 24 years, and I can honestly say using Westbrook was the BEST decision I ever made as it related to my plumbing and gas repairs. Their professional, honest staff exceeded my expectations as they tirelessly trouble-shooted my issues. Their impeccable follow-up, timeliness, attention to detail and most importantly, fair pricing, is why I highly recommend using them today! I would trust Westbrook for all your service needs. This customer gives Westbrook a 5-Star Rating.

Review 115 (2016-05-12 - Rating: 5)
Above and beyond my expectationsThe service tech Jose V. came out only to install a WiFi thermostat and i mentioned to him that my AC was taking a little longer that normal to reach the set temperature. i was expecting an answer like you have to call them, but Jose told me he would check the pressures and realize it was a little low on refrigerant so he added it and notice that the pressures were not right come to find out a valve in the brand new unit was defective so he had them ordered it and came back and replaced it. Great work, so far so good.

Review 116 (2017-06-26 - Rating: 5)
Mike was awesome! Super kind and took the time to explain things to me. Went above and beyond.

Review 117 (2017-05-19 - Rating: 5)
Mike was great to work with. He came when expected and promptly fixed both of my issues!

Review 118 (2018-01-09 - Rating: 5)
Matt arrived at the appointed time and quickly diagnosed the problem. He replaced the defective component quickly and efficiently. Thank you.

Review 119 (2015-06-12 - Rating: 5)
Great company, Great Techs and fair prices. You never feel ripped off by this company. They isolate the problem and get your unit back up and running.

Review 120 (2017-10-25 - Rating: 5)
Very professional, job very well done

Review 121 (2019-08-03 - Rating: 5)
It has been nothing but great people with great ideas. They made me feel so comfortable from day one. My background is extensive and with dealing with each and everyone of the Westbrook teammates, I never felt out of place or uncomfortable. Westbrook is definently building a different culture, on of which many talk about but never apply. Its going to be my honor and privilege to uphold all of Westbrooks, visions, missions, values and continuous growth. Thanks for the opertunity!!!!

Review 122 (2015-06-11 - Rating: 5)
They came when they said they would and the service technician Barry was wonderful. He answered all of my questions was polite and worked quickly.

Review 123 (2018-02-17 - Rating: 5)
Westbrook has experienced technicians and quick efficient service done right the first time

Review 124 (2017-08-22 - Rating: 5)
Excellent serviceHe spent the time to answer all my questions.

Review 125 (2017-03-29 - Rating: 4)
Jose Valles did a good job repairing my A/C unit.

Review 126 (2017-03-24 - Rating: 4)
Great service information before and after service was completed.The service tect Jasons was knowledge of his craft.Thanks he got the unit up and running.Great Job will recommend Westbrook anytime.

Review 127 (2018-03-08 - Rating: 5)
On time and did great work.

Review 128 (2018-02-21 - Rating: 5)
Thank you for the help. Jean was very knowledgeable!

Review 129 (2017-03-07 - Rating: 5)
Jose Valles came to my home to preform the semi annual service on my air conditioner. While here he discovered that the blower on my less than two year old Lennix system was no longer working. Since I had taken the day off in order to be home, he went and drove almost an hour to pick up the part, and then drove an hour back so that I would not have to take another day off. He had excellent attention to detail and was sharing best practices for me for monthly care of my unit. He did a fantastic job and I will most certainly request him in six months!

Review 130 (2018-09-01 - Rating: 5)
As long time members of Westbooks Comfort Club we have found this local company to be professional, responsive, and competitively priced for all our electrical, plumbing, gas and HVAC needs. The most recent event was the installation of a tankless hot water system to replace one installed by another plumbing company years ago (which we later found out was not an adequate size system for our home size). The Westbrook technician, Mr. Jay Jones, a Westbrook star employee, provided professional, honest, and a plain language assessment of what our home requirements are and which tankless system was best suited to meet those needs. He patiently answered every question regardless of how trivial. He consistently demonstrated that he would not be satisfied until we were satisfied! Westbrook and technicians like Mr. Jones are the reasons we will continue to be loyal customers of Westbrook.UPDATE: Another Project, August 2018.We contracted Westbrook to do a major re-plumbing project throughout our home due to the fact the house was built in 1993 using Polybutylene piping, the standard for homes in Florida built between 1975 and 1995. This type of piping deteriorates over the years and pin hole leaks start occurring. We decided to be proactive and remedy this problem. Westbrook has always beens our go to company for all types of repairs. We discussed the scope of work and Mr. Jay Jones (Westbrook Field Supv.) provided an estimate. . .which included drywall repairs, less painting. Plus, Westbrook includes a 10 year warranty, double the standard industry warranty. The two plumbers dispatched to our house (and Mr. Jones) were Barry & Gino. Excellent customer oriented professionals, respectful of our home in minimizing the work impact and associated dust, etc.. Very proactive in making recommendations during the 3 1/2 day project that would help preclude future problems. These gentlemen from start to finish were the best!!! The follow-up dry wall work was performed by a sub-contractor Westbrook employs to do the finish dry wall repairs. Mr. McGrady & his associate Donald were again respectful of the impact their work would have on our home and minimized dust, etc. The finished dry wall repairs throughout the house were masterful. (FYI, painting is up to the homeowner to add to the sub-contracting work. . .we elected to do it ourselves.) Make no mistake, re-plumbing a house is invasive and inconvenient, and costly, however, the alternative is not an option; it needed to be done. Homeowners faced with this Polybutylene problem would do well to contact Westbrook. . .they are the best out there. Barry Dodson, Orlando, FL