R Acres Plumbing Co, LLC

Located in Naples, Florida

Address: 5701 Houchin St Suite 1, Naples, FL 34109, United States

Phone: +1 239-598-0800

Rating: 4.8

Services

Cash only
Credit cards
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-03-20 - Rating: 5)
Amazing customer service from Lori - she treated me like family and I am forever grateful for her kindness to me and my family at such a difficult time. Justin, the technician was also super efficient and helpful. In and out within an hour and got my toilet working again properly! God bless ❤️🙏🏼

Review 2 (2019-01-23 - Rating: 5)
Had to call for an emergency on a Sunday. Answering service was prompt and polite. Jesse made contact quickly and was at my house in no time. Found the issue and took care of it. Came back a few days later to replace the broken flange and install a new toilet. He worked very clean, left no mess and did a great job. I found a plumber service for life! Thank you Jesse and Acres Plumbing!

Review 3 (2018-10-07 - Rating: 5)
Very responsive and professional emergency service. We had a pipe break on our well system late Friday night. By Saturday morning, it had become a gusher. Unfortunately the break appeared to be under a concrete slab, and it was not obvious what the damage was. I started calling well system companies I had used in the past or recommended by family. The first two I actually spoke to (you know the weekend drill, leave a message with the answering service and wait for a call back) said they did not have the equipment to break the concrete and were not sure if they could fix my problem because of the concrete slab. Really? Working my way through the yellow pages I called several more (only one other one besides R Acres ever called back). I saw the ad for R Acres and I remembered that the Acres family had been in business in the area for a long time. Although well systems were not featured in the ad, I took a chance they could help me and called. I left a message and within what seemed like only minutes, Alan from R Acres returned my call. I explained my problem to him, he said he had a chipping hammer on the truck and he had already put my address in his GPS and could be here in 30 minutes. He was. In roughly an hour, he had cut a 1x2 working hole in my concrete, found the broken pipe, gone to the shop to get parts, and returned & fixed the problem. Seriously, think about that. I was totally impressed by how much was accomplished in such a short time. Considering what the hourly rate for a plumber is, that is a really big deal. I had to wait for the glue to dry before I could restart my system and by then Alan was already off to the next emergency call. But Alan even called me back a couple hours after he left to make sure everything had started up ok and was dry. R Acres is now number one in my contacts list and I will be confident to recommend them to anyone who asks.

Review 4 (2023-11-17 - Rating: 5)
One of the best experiences I have had with a contractor in Southwest Florida from the first phone call until the job was completed. They Rock!

Review 5 (2018-11-04 - Rating: 5)
I called R Acres Plumbing at 6:30 on a Sunday morning. They showed up and had my problem fixed by 8:00 am. Mark was very courteous and knowledgeable.I’d give them 6 stars if it were an option.

Review 6 (2018-04-26 - Rating: 5)
Great service! Dispatcher worked around my schedule and sent Jim the same day. He was very courteous and had my water heater replaced in less time than quoted.

Review 7 (2019-06-29 - Rating: 5)
Very impressed by the speed of the service. We had an emergency with one of our pipes in the bathroom, and they came in 30 minutes on Saturday morning and fixed it less than in 30 minutes. The price is ok too. Will use this service again.

Review 8 (2024-01-15 - Rating: 5)
Erick your technician was great. Clean, Efficient and very nice. Again R Acres is 5 Stars

Review 9 (2018-11-08 - Rating: 5)
I am a building contractor and have had Acres plumbing for some time now.They are service, service,service. I depend on them to show up on time and are very tidy. My home owners, when present, love them.I would recommend them to everyone.

Review 10 (2018-05-15 - Rating: 5)
I want to thank you all for your help yesterday with our hot water heater and plumbing issues. Lori and the service crew she sent out were amazing they were able to replace the hot water heater and get all of the other plumbing issues taken care of in record time thank you so much!

Review 11 (2022-07-15 - Rating: 5)
A legendary plumbing company that has a solid reputation when it comes to exceptional craftsmanship. From residential to commercial and service they stand behind their work.

Review 12 (2019-07-23 - Rating: 5)
Jesse from Acres came out after hours and solved a difficult back up problem - professional, curteous and spotless clean up. Highly recommend Acres plumbing!

Review 13 (2018-04-04 - Rating: 5)
Excellent Company, very professional , completed my job for 1/4 of the price quoted by Mr. Rooter.. highly recommend R. Acres Plumbing Co.