Pro-Tec Plumbing & Air
Located in Naples, Florida
Address: 3900 Arnold Ave, Naples, FL 34104, United States
Phone: +1 239-261-1000
Rating: 4.8
Services
- On-site services
- Repair services
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
Just a quick note regarding our service today. Our technician, Jaime V. could not have been more professional, polite and helpful. He was simply great. We appreciate the service and will definitely use Pro-Tec Plumbing next time we have an issue. Thank you Jaime! -
Review 2 (2024-07-26 - Rating: 5)
When it comes to the company, let me start by saying that Brady the plumber and Soni, who represents the company, are absolutely fantastic. I had the unfortunate experience of dealing with a plumbing crisis in my home, but Brady and Soni were there to save the day. They not only fixed the issue promptly but also went above and beyond to ensure that my home was taken care of during the entire process. Their expertise and attention to detail were evident in every step, and I felt relieved knowing that my home was in capable hands. I cant thank them enough for their exceptional service and genuine care during a stressful time. Thank God for good plumbers, now I can fix the drywall this crazy leak caused. -
Review 3 (2024-11-27 - Rating: 5)
Above and beyond are the two words that best describe the service we received from Pro-Tec Plumbing & Air. We had a possible leaking problem and needed some help in checking it out. I called Pro-Tex at 7:30 am and they were able to work us into their tight schedule the same day! They performed a detailed inspection and found no leaks! We were so pleased with their service we signed a service contract with them. They are very professional and I highly recommend them to anyone looking for plumbing services. -
Review 4 (2024-12-17 - Rating: 5)
I recommend Pro-Tec Plumbing & Air for hot water tank maintenance and or replacement. I had to get a new hot water heater and Brady Lee Wright made the process painless and was extremely professional and communicated with me throughout the new replacement installation. I appreciated the phone call before the service call to let me know he was on the way. Then he also provided 3 options for a replacement and took the time to explain each option and gave an honest opinion on what he would do in my situation. I was also super impressed he was able to come back the very next day to do the installation. He did a great job with keeping the area clean during the removal and installation, which is such a small detail but means a lot to someone like me who is a neat freak! I can’t forget to mention that when I first called to schedule an appointment Shania was also very pleasant and professional. Thanks Brady and Shania! You get 5 stars from me! I will definitely recommend you to my family, friends, and coworkers in the area if they ever need your services. -
Review 5 (2024-10-21 - Rating: 5)
I recently had a plumbing service call with Pro-Tec Plumbing & Air, and I couldnt be happier with the service! From the moment Jordan arrived, he was professional, courteous, and extremely knowledgeable. He clearly explained the issue with my hose bib, and upon my request, he took the time to check an additional one located in the back of my home.Jordan worked efficiently, and it was evident he takes pride in his work. Not only did he fix the problem, but he also cleaned up afterward, leaving everything spotless. I really appreciated the transparency throughout the entire process.If you’re looking for a reliable and skilled plumber, I highly recommend Pro-Tec Plumbing & Air. I’ll definitely be calling them for any future needs! -
Review 6 (2024-06-27 - Rating: 5)
With two air conditioners down, they were able to come promptly diagnose and fix the system for me. Louis was my technician, and he explained everything very well and also cleaned up after himself!I highly recommend for your plumbing and HVAC needs! -
Review 7 (2024-03-20 - Rating: 5)
I just had an AC maintenance after recently purchasing an Annual HVAC maintenance agreement. While doing the maintenance, the technician, Tyler, advised me of few things that he found and clearly explained what it all meant. After listening to Tyler and choosing to move forward, he was able to complete it all. I also like the fact that he took photos of everything (attached before& after photos of the coils). Tyler provided excellent service! -
Review 8 (2024-08-31 - Rating: 5)
Louis was the technician who came out and looked over my AC system and provided me with a quote for replacement. He was friendly, explained everything and made me feel very confident that this was the company I wanted to go with. Then I had the pleasure of talking to Jen who answered my questions about financing and went above and beyond to talk to another member of their team Jake. Thank you all for making this a great experience. Look forward to the installation. -
Review 9 (2024-11-14 - Rating: 5)
Workmanship a five star rating as well as knowledge of what to do quick efficient replaced another air-conditioning heating company to use this one because can use them previously for something else and the company that I was using was absolutely ripping me off price and everything else. The technician was great Pleasant would use them again even switching my maintenance from J&D to Protech. -
Review 10 (2024-10-20 - Rating: 5)
This company is very responsive and friendly. The two technicians who diagnosed and then replaced our water heater (10+) years old had us up and running quickly. They are polite, neat on the job site, and know their business extremely well. Would highly recommend. -
Review 11 (2024-09-06 - Rating: 5)
These guys really came through for me..my hot water heater had started leaking & needed to be replaced. Kris came out the same day & gave me several options. Brianna in scheduling went the extra mile to make it possible for installation the next day, since I had no hot water & the leaking could increase. My installer/plumber, Rod, arrived early & was professional, knowledgeable, & courteous throughout the process, & cleaned up after making sure everything was operational. All in all, a great company with caring people..many thanks! -
Review 12 (2024-12-04 - Rating: 5)
Jeff was on time. Called ahead to let us know he was on his way. Knew what he was talking about. Was able to get our water heater up and running. Prices are a little high but professional service. -
Review 13 (2024-11-02 - Rating: 5)
Adele was excellent. He installed my AC and showed me exactly what that entailed. He also showed me pictures of everything.He was very polite and very knowledgeable about my installation.He is a very good representative forProtect! -
Review 14 (2024-12-03 - Rating: 5)
Steve worked thru all the issues that came up thru the process of changing are instant hot water heater to make sure we had hot water before he left. They are polite , professional and make sure they are the only plumbing and ac company you will ever call. Keep up the great work guys you are building relationships!!!!!!! Thanks Tim O Marco Island. -
Review 15 (2024-09-20 - Rating: 5)
Top notch plumbing company!!No pressure in trying to sell you something that you dont need.Very strait forward with the explanation of everything including the cost, installation process, etc.Jordan and Lee were very professional and polite. Give these guys a raise!!I dont normally leave reviews, but these guys deserve the recognition.If your needing any plumbing issues resolved fast, this is the company to call!Thanks again for a job well done! -
Review 16 (2024-11-02 - Rating: 5)
Jacob B. from Pro-Tech plumbing replaced our water heater. He was wonderful. He was thorough in explaining the problem and presenting the options for fixing it. He was very professional. I will definitely call Pro Tech and ask for Jacob the next time I have a plumbing problem. -
Review 17 (2024-08-23 - Rating: 5)
We were happy with the service we received from Kristian and the team at Pro-Tec when our AC went out. Kristian was very thorough and communication was prompt which we really appreciated since we live in another state and had to manage the process by phone. He fixed the problem, explained the solution, and shared how to keep it from happening again. I would recommend Pro-Tec to friends and family. -
Review 18 (2024-11-05 - Rating: 5)
Lee arrived on time, was very friendly and thorough. He made sure all the work he was doing was done correctly and everything was in working order. Lee explained to me all the work that was done, took photos and made sure everything was cleaned up. Very happy with this service. -
Review 19 (2024-10-15 - Rating: 5)
Johny has helped me twice and is very polite and knowledgable. He takes care in the process to make sure the job is done right. Great tech! Also had the Halo system installed and Lee worked very hard to install that. We had one sink cartridge plug up and Pro Tec took care of that on a return trip at no charge. Like a company that takes responsibility and care for their clients. -
Review 20 (2024-11-11 - Rating: 5)
Had a maintenance call with Stephen D. Very professional and courteous. Offered great advice and completed a very tidy job. Definitely a 5 star review! -
Review 21 (2024-08-23 - Rating: 5)
Kristian was so kind and professional! He made me feel very comfortable, showing me photos of the areas that need attention and thoroughly explaining what he was doing. I appreciate that so much. He arrived on time and did a great job for a great price. I will be using this company from now on! Thank you!!!🌟🌟🌟🌟🌟 -
Review 22 (2024-11-23 - Rating: 5)
The tech (Adel) who came to our house after hours was exceptional. He was courteous, knowledgeable and efficient in repairing our air conditioning unit on very short notice. Thank you, Adel! -
Review 23 (2024-09-29 - Rating: 5)
Jordan H was absolutely great!! Company responded in a timely manner. Thanks Pro-Tec for a great experience. We highly recommend. Replaced hot water heater, prices are fair. -
Review 24 (2024-10-27 - Rating: 5)
Pro Tec/Jamie did a fine job for me installing a water filtration system, new shutoff and bib valve for our pool. Jamie was on time, competent and careful. I would certainly recommend a Pro Tec and Jamie. -
Review 25 (2024-12-31 - Rating: 5)
Jeffrey was polite and professional. He offered us three options so we could decide what worked with our budget. -
Review 26 (2024-08-26 - Rating: 5)
Alex R. The service technician from Pro Tech was knowledgeable, professional, and a gentleman. His service was thorough and honest. I would highly recommend this company for your plumbing and HVAC needs. -
Review 27 (2024-09-10 - Rating: 5)
Martin came out to my office today and was very friendly and explained everything that needed to be done. I am very happy with the service we were provided and the efficiency of the explanation of the scope of work that needs to be done by email right away. Highly recommend them -
Review 28 (2024-09-25 - Rating: 5)
Johny P came out to my house to give me an estimate/quote on what it would cost me to replumb my home and to put in a new hot water heater. He walked me through everything and took the time to answer questions when I didn’t quite understand a “plumbing term.” He was awesome. I have signed a contract and now look forward to Pro-Tec coming to my home to get this work completed. -
Review 29 (2024-11-01 - Rating: 5)
As a regional retailer of major appliances with a volume in excess of $80 million, operating our own appliance repair service division, I feel compelled to acknowledge Pro-Tec Plumbing for their consistent and exceptional response to plumbing issues weve dispatched to them. From the corporate office staff, to the automated texts updating on arrival times, to the high quality performance of the technicians whove been dispatched to our customers homes - the entire Pro-Tec team works as a cohesive unit. Response times are incredibly fast, and while good work is never cheap, we always feel that Pro-Tec has delivered exceptional service at a very fair price.While I wish I had records listing each of the technicians that weve had on our jobs, I do want to call out Lee for his recent work for us on Marco Island, and Dillion for his September work in Naples.I strongly recommend this company for all plumbing needs. -
Review 30 (2024-08-17 - Rating: 5)
We have relied on Pro-Tec Plumbing for a variety of jobs, large scale and small. We call on Pro-Tec exclusively for our personal and company properties. Always available, quick to respond, and quality work in every case. Today, we enjoyed a great service experience from their field technician, Dillon G. He provided a fast diagnosis and resolution to our issue, and even offered advice on preventative maintenance going forward. We highly recommend Pro-Tec without hesitation! -
Review 31 (2024-10-30 - Rating: 5)
I have tried “ other” Plumbing Companies over the 8 years that we have lived here in Naples, and all are very incompetent or just salesmen ringing up the total.I called Pro-Tec when our Tankless Hotwater heater stopped working, and that afternoon Jordan arrived.He explained, in detail, why it wasn’t working and WHY it needed to be replaced ( which 2 other Companies that same day that came out before him just “ wanted to ring the register “ and talk about other things besides the Tankless Water Heater and how it needed to be replaced or repaired.Because Jordan took time to explain , we bought that New Tankless water heater from him, a new water filtering system, he just changed out our PVC main water line from the street to the house with a new Copper line and new ball valves….We probably have spent over 7k with Pro-Tec in the last week… WHY ? , because of Jordan’s approach ( NOT High Pressure Sales) and his Professional attention to DETAIL in his work.Jordan is a Great Asset for Pro-Tec, and we are lucky he was our Tech over the last week.We made the right decision to hire Pro-Tec for all our Plumbing Needs.David H. -
Review 32 (2024-07-15 - Rating: 4)
Theyre not the cheapest, but theyre responsive and reliable. Ive had them do work twice, and they do great work. Kenny expertly repaired a leaking copper pipe in the ceiling. Rod was methodical and steadfast in overcoming years of hidden corrosion that fused our old faucets in place. The new faucets look great!Update: Not everything was done correctly the first time, but they came back and fixed it. -
Review 33 (2024-08-09 - Rating: 5)
I recently ordered a water heater flush and Brady arrived ahead of schedule todo the job.He was professional, courteous, and left the work area spotless. Brady explained what he was doing and was very knowledgeableI would definitely recommend him to my friends and family. -
Review 34 (2024-12-19 - Rating: 5)
Jordan is a fantastic plumber and an amazing veteran! This plumber is outstanding! He is knowledgeable, highly skilled and his work is top notch! This plumber is the finest plumber in Florida, I highly recommend him. He is a 5 star plumber and an amazing soldier who served us all! -
Review 35 (2024-10-26 - Rating: 5)
Javier Carballea of Pro Tec Plumbing & Air rescued us from a potentially catastrophic flood from a water heater that was over flowing. Their service was exceptional, timely and very reasonably priced. Bravo ProTec and Javier! -
Review 36 (2024-08-13 - Rating: 5)
Johny is a fabulous technician,very knowledgeable and a good person overall! He explained every step of the process in detail and was honest about the scope of the work. Hes also very considerate in cleaning up after completing a messy job. -
Review 37 (2024-12-18 - Rating: 5)
Brady was great to deal with. I can recommend him and Pro-tech. Very professional and kept me informed. -
Review 38 (2024-11-03 - Rating: 5)
Lee M did a great job installing a new toilet in our condo. Would recommend Pro-Tec to anyone needing plumbing work for sure. -
Review 39 (2024-09-29 - Rating: 5)
Our tech Brady was great. He was very informative on more than the water pressure issue we were having. Highly recommend! -
Review 40 (2024-10-15 - Rating: 5)
I was very satisfied with the service that Jordan H performed. He was very professional and explained everything in an easy manner to understand. I would highly recommend Jordan to anyone. -
Review 41 (2024-12-06 - Rating: 5)
Xavier C installed my new hot water heater in my Naples, Fl condo, quickly and without any issues. He was easy to work with. -
Review 42 (2024-08-21 - Rating: 5)
The team at Pro-tec are very good at what they do. We have had probelms with our AC in our offices for the past 2 years, while others have given us a temporary fix with no explaination of the problem, they were able to figure out the source and give us recommendations for a permanent fix. Thank you Luis and Jake! -
Review 43 (2024-08-19 - Rating: 5)
Gavin and Tyler did an excellent job, and we very were satisfied with their work. Its always reassuring when professionals are both communicative and skilled! -
Review 44 (2024-11-25 - Rating: 5)
Very professional finished job in a timely fashion. Left work area Very clean. I recommend to anyone.Again job well done to the whole team -
Review 45 (2024-08-20 - Rating: 5)
Johny was here today installing a water booster, and could not have been nicer, more polite and skilled! I’m always very impressed with the plumbers who come over. They are all great consistently! -
Review 46 (2024-01-17 - Rating: 5)
No hesitation in recommending Pro-Tec for my plumbing needs. They did the plumbing for my condo renovations through my general contractor. Then, after hurricane Ian, they did repairs for my restoration. When we needed our main shut off valves and hot water heater replaced, I knew exactly who I was going to call. Pro-Tec has done top notch work for us each and every time. Their technicians have all been extremely communicative and thorough, respectful and technically competent. Just what you want in a plumber. (We had a not-so-great experience with another local plumbing company, so I dont give these compliments lightly.) Kenny P and Mark are true professionals. I was given options, and as a woman I was never talked down to. Smart, because I have been a landlord for many decades and know my way around tools and maintenance. They did not know this and it didnt matter. I get the feeling that all customers are treated with the utmost professionalism. Their prices are fair and reasonable, which for Naples, says a lot. Im glad to have Pro-Tec in my contact list! -
Review 47 (2024-09-30 - Rating: 5)
Jordan H. of Pro-Tec Plumbing was hard-working, knowledgeable and took care with my home when installing a new toilet & water heater. Im very happy with the service. -
Review 48 (2024-06-30 - Rating: 5)
They were so thorough and so quiet when they were here. Extremely polite and cleaned up behind themselves. Curly and Ozzy were awesome. So respectful and kind. I would highly recommend pro-tec plumbing to anyone. So happy now!! -
Review 49 (2024-06-22 - Rating: 5)
The overall service from pro Tech was excellent from the customer service rep to Johnny P who contacted us to let us know he was in his way. We couldn’t have received better or more thorough service! Johnny listened to our issues, evaluated the situation and then once fixed reviewed everything with us! I do want to mention that our issue was with a brand new water heater that had been installed by another plumber. It was not working and Johnny came in and adjusted it as well as explained how this particular water heater worked. Thank you Johnny! -
Review 50 (2024-08-10 - Rating: 5)
I have been using Pro-Tec for many years. They have always done a good job. Dillon was just over last week and he was very helpful and professional. I would highly recommend them. -
Review 51 (2024-12-24 - Rating: 5)
I had the pleasure of having Isreal and Adel come to my home for an air conditioning issue both gentlemen responded quickly and worked together with there team to get my system up and running ,my wife and I have hectic sechules between work and holidays thought it would take weeks for the air to be fixedAdel looked over the system and confirmed Isreals diagnostic had the part on the truck and got us running within an hourThank you -
Review 52 (2024-10-17 - Rating: 5)
Johnny was wonderful! He explained the problem, fixed it and was kind and professional. Would definitely recommend and will call them again if and when needed! -
Review 53 (2024-07-07 - Rating: 5)
Pro Tecs experts Roderick and Johnny were great technicians when it came to replacing my gas water heater. They are true professionals and went above and beyond to offer me the best service. They gave me the best advice on what kind of water heater to replace without selling me. They offered me the best product, value, and customer service money can buy. I highly recommend Pro Tec. -
Review 54 (2024-11-12 - Rating: 5)
The absolute best plumbing service provider I could have ever asked for. In my experience as general contractor, I can reliably say these guys have it together. The plumbing pros!!! -
Review 55 (2024-08-09 - Rating: 5)
Dennis was awesome! Showed up quickly and got the job done fast and gave me tips on preventing the problem from happening again. Would definitely recommend! -
Review 56 (2024-06-29 - Rating: 5)
After attempting to get service from another company, I contacted Pro-Tech who was able to come to my commercial location the next day to look at a malfunctioning split unit air conditioner. Tyler was on time, professional and gave several options for addressing the problem. Was happy with the service call. -
Review 57 (2024-06-06 - Rating: 5)
Brady came to give us the estimate to replace two toilets. He explained the process thoroughly, answered questions and was very professional. Chris carefully laid paper runners to protect our carpets during the project. He was very neat and is a hard worker. We highly recommend him and ProTec, they exceeded our expectations.J.P. -
Review 58 (2024-12-27 - Rating: 5)
Dennis was great. Prompt professional service with best technology. Great experience. -
Review 59 (2024-07-04 - Rating: 5)
Johny did an excellent job replacing our water heater and circulation pump. This was our first encounter with Pro-Tec and Johny was great. Definately a 5. Courteous, knowledgeable, and through. -
Review 60 (2024-10-01 - Rating: 5)
Jeff was very professional and efficient. The job itself was complicated, but he was able to sort the problem out and fix it. He also cleaned up after himself. -
Review 61 (2024-09-24 - Rating: 5)
Jordan was the tech and gave us an estimate on changing fixtures. He was very thorough with explaining procedure. Very professional! -
Review 62 (2024-07-05 - Rating: 5)
We had our hot water heater repaired by Mark and Jamie. They were teriffic; very responsive and great communicators. In todays world, it was great to see customer exemplified at this level. -
Review 63 (2024-07-20 - Rating: 4)
Roderick came Right to Our Rescue! He not only Battled Shoulder Deep Bubbling Raging Water but He Stood his Ground thru Hurricane Force Rain and a Fireworks Display of Lightening!!! He Fought it All and Delivered—the Pipe was Repaired and our Community which had to be without water for hours Sang Songs of Thanks, Especially Us. There was One Karen in the bunch, but there Always Is!! Thank You Roderick - You are THE BEST -
Review 64 (2024-12-25 - Rating: 5)
Very quick response time, excellent work, solved our clogged kitchen drain problem that was complicating our holiday with guests. Thanks Pro-Tec. & Dennis in particular. -
Review 65 (2023-12-18 - Rating: 5)
We had a leak under one of our condo units on a Friday night. Soni at Pro-Tec was able to put a team together for us that had the issue resolved by 10 PM. The 2 young men that made the repair were a great team with their knowledge, skill, and attitude. -
Review 66 (2024-09-24 - Rating: 5)
Patrick installed a backflow valve on my irrigation system. He did a great job and very professional. Everything works great thank you Patrick. -
Review 67 (2024-01-23 - Rating: 5)
Amazing…. Kenny, Eddie and Lester exceeded our expectations…. Installed four Kohler Smart toilets including the Numi 2.0. We were dazzled by the toilet, but the experience was further enhanced by the professional team at Pro-Tec. Thank you -
Review 68 (2024-11-05 - Rating: 5)
Tyler F. was fantastic. He did very thorough and professional work in servicing our air conditioning systems. Great professional. In addition, Brady was fantastic- excellent plumbing professional. -
Review 69 (2024-07-26 - Rating: 5)
Worked with Alex to find new water filtration system which was installed by Billy. He and his apprentice were on time, did a quality installation, and explained the system. Have used Pro tech for many years -
Review 70 (2024-07-26 - Rating: 5)
Jarrell came out to install a complicated kohler statement shower system! He was extremely knowledgeable and professional! Great at his job! -
Review 71 (2024-03-19 - Rating: 5)
Jordan installed a new water heater for me yesterday and he was amazing. Extremely professional, customer focused and very detailed and meticulous. His personality was professional but fun and after having a flood in the house, I needed someone positive and funny. I would highly recommend Jordan for any plumbing work needed… I have worked with many vendors over the years and Jordan was by far one of the best! Thank you Jordan!I also called Jen the Customer Service Manager to inform her of the awesome job Jordan did at my home. Jen was so nice too! Owner should be proud of this team as they exceeded my expectations! -
Review 72 (2024-06-22 - Rating: 5)
Thanks Chad and Roderick for once again making our experience with Pro-Tec a perfect 5 star event. You have taken care of our plumbing work for a number of years and have always been responsive to our needs. Definitely our go to plumbing company. -
Review 73 (2024-04-27 - Rating: 5)
Martin came out to check a warranty problem with my new AC that Pro Tech installed last July. Staff was responsive, got a tech out to me quick and Martin (the tech) did an amazing job. Explained everything and made sure all was up and running properly. Very thorough. Highly recommend. -
Review 74 (2024-12-31 - Rating: 5)
Jamie did an excellent job changing out a failed garbage disposal. He was professional, friendly and courteous during the entire process. I highly recommend him and Pro-Tec. -
Review 75 (2024-05-01 - Rating: 5)
Jay did an amazing job. He cleared the kitchen drain in no time and installed the new garbage disposal. He also helped my decide on a service plan to help me in the future. I am really happy I called them. Jay is the Best!!! -
Review 76 (2024-09-15 - Rating: 5)
Tyler F was so helpful and efficient. Our AC gave out in the middle of rhe weekend and needed it fixed right away.Thank youUPDATE SEPTEMBER 2024. We had several issues with our old AC system and Kristian came out initially and got it up and running, unfortunately it died again overnight. Kristian was a great advocate to help us get this taken care of. We are now replacing the whole unit not because of anything except its age. Kristian also brought an issue to our attention about the hot water system they replaced earlier this year and went out of his way to get the issue fixed at no cost to us. We requested that he be the one that does our new ac unit installed.Bottom line protec has always had our back and came out every single time very quickly and they communicate so well and I feel their pricing is inline with the norm. They are our go to for hvac and plumbing issuesHighly recommend -
Review 77 (2025-01-04 - Rating: 5)
Jeff was fantastic. Very quick and knowledgeable. Thanks for the prompt service. -
Review 78 (2024-07-20 - Rating: 5)
We recently had the pleasure of working with Jarell S. Of Pro-Tec Plumbing & Air. He was very knowledgeable, professional, and timely. We’re happy with his work. -
Review 79 (2024-02-26 - Rating: 5)
Kristian came out to complete an annual check of our Air Conditioning system. Very polite and professional gentlemen who I enjoyed chatting with. This is our fourth interaction with ProTec and we have been very impressed with all of the people we have dealt with. Previous work included water heater replacement (past service life at 17 years), A/C not cooling due to low refrigerant and upgrade to shower faucets (replaced individual hot cold with a single mixing valve). Great workmanship on all four jobs, prompt response by the main office each time and great customer service all around. Why can’t more companies be like them? Thanks! -
Review 80 (2024-07-15 - Rating: 5)
My hot water heater was leaking on Friday on Monday they were here to replace it. On time great service no problems. Highly recommend. -
Review 81 (2024-03-25 - Rating: 5)
Matt and Tyler did a great job with the 3” copper enlargement of our main water line. Even with a fitting missing they switched to a PVC elbow and stayed late to complete the job. -
Review 82 (2024-01-24 - Rating: 5)
I had an issue with my AC and heating unit. Called Pro -Tech very late in the day and they arrived promptly the next morning. Tyler and Lewis diagnosed the issue, went over everything with me….giving me a few options. I was up and running within a couple of hours. Very satisfied. Tyler took the time to explain everything. We set up a PM plan as well. Highly recommend. Kerry -
Review 83 (2024-01-28 - Rating: 5)
Unfortunately we’ve had to have Pro Tec out three times for various reasons while at our condo in Ft Myers. These guys are ALWAYS responsive. Our last visit from them was with Eddie to install a new water heater. Eddie did a great job while busting my chops and joking the whole time. Great personality. Highly recommend this company and their stellar employees. -
Review 84 (2024-11-20 - Rating: 5)
2nd time with Brady, same result —was excellent technician, efficient, intelligent, friendly and trustworthy. Great experience, -
Review 85 (2024-11-25 - Rating: 5)
Excellent experience. Johnny replaced my water heater.He was friendly and professional. -
Review 86 (2024-06-20 - Rating: 5)
Everything tech sent on the job has been knowledgeable, conscientious and polite. My results from to service calls from two different plumbing issues have been excellent. I would not use any other company for my plumbing needs. -
Review 87 (2024-07-22 - Rating: 5)
Great teams: Plumbers & Air. Great work. Accurate. Clean. Reliable solutions. And their Full Package service is a winner for any homeowners. -
Review 88 (2024-08-11 - Rating: 5)
The 2 techs that came to Barrington terrace naples fl , they where very professional they installed a booster pump for the dishwasher to heat the water up to 140 degrees .per the health inspector .they where very neat cleaned up there mess when they where done very good job .thanks tony -
Review 89 (2024-12-24 - Rating: 5)
Excellent service, on time, explained and showed me what needed to be done.Polite, friendly, and professional.Thank you! -
Review 90 (2023-03-20 - Rating: 5)
Had a great experience with Brandon who worked on our Jacuzzi bathtub. Diagnosed the issues and designed a plan to resolve the issue saving us $$$.Great guy with a great attitude and knowledge. -
Review 91 (2024-08-20 - Rating: 5)
I am proud with this company ProTech and Im also proud of Dennis every time he comes he figures out the problem and he takes care of it immediately always has a great attitude and real professional kudos to you Dennis keep up the good work -
Review 92 (2024-02-15 - Rating: 5)
Eddie is an outstanding plumbing specialist. He finished a rough rebuild with ease and grace. He is courteous, knowledgeable and experienced. Also shout out to Jen in customer service, any problem and she is your solver. Goes over an above to get it right for you. Outstanding to all. -
Review 93 (2024-02-27 - Rating: 5)
Alex came and preformed our annual tankless water heater maintenance on 2/22/24 and checked all of the plumbing fixtures in our home; did an excellent and thorough job. He answered all of our questions and for the price its well worth the peace of mind. I highly recommend Alex and Pro Tec.Also, Billy D just installed a new Halo whole home water system (02/27/24) that was recommended by Alex on his visit. Billy D did excellent work, explained everything and was very personable. We cant wait to start saving money with this new system. -
Review 94 (2024-10-15 - Rating: 5)
Brady performed our service today. 5star. Excellent experience. -
Review 95 (2024-05-25 - Rating: 5)
Very professional company. Technician that came to my home was very knowledgeable and explained suggestions Very clearly. Made me feel comfortable with choosing this company to look after my air-conditioning and plumbing needs. Will recommend them to my friends. -
Review 96 (2024-02-17 - Rating: 5)
I use Pro-Tech with both my home and my profession as a CAM. Never disappoints always honest and professional. Highly recommend! Kristian and Jordan were both so helpful, knowledgeable and professional with great customer service skills! Thank you. -
Review 97 (2024-09-26 - Rating: 5)
Brady was fantastic. He gave us rough news but we trust him completely -
Review 98 (2024-02-06 - Rating: 5)
Great customer service. Rod and Mark were very conscientious and tidy. Wore booties over their shoes and put a mat down to repair plumbing under the sink. They showed me what was happening and how it could be rectified. Quoted everything with no pressure to “fix” everything all at once. They had the parts needed and stayed well after normal business hours to get the job done right. They also gave my dog lots of attention she was craving as she always does with new people. I would highly recommend Pro-Tec. -
Review 99 (2024-09-12 - Rating: 5)
ProTech scheduled service withinone day and Johny arrived early! He replaced my defunct disposal quickly and professionally made are it was running quietly and efficiently. Once again happy to be a ProTech customer. -
Review 100 (2024-02-20 - Rating: 5)
We had a shower head leak as well as a second bath with a leak behind the water shut off plate. Rod H was our technician and he was very knowledgeable and guided me through both situations which included saving me a new fixture for the one bath by using the second bath shower head since to repair that problem it came with its own shower head included. He was terrific, knowledgeable and very pleasant to work with. -
Review 101 (2024-02-19 - Rating: 5)
I was having a problem with my AC.Kristian arrived exactly on time. He took the time to explain to me what was happening, how I could prevent certain problems in the future and took the time to explain the simple controls on the system without making me feel stupid.I would definitely recommend and Pro-Tec will be servicing my AC and plumbing in the future.I recommend Kristian-a knowledgeable and courteous young man. -
Review 102 (2024-02-27 - Rating: 5)
Received an estimate on a water heater replacement from Kenny P. He was professional, courteous and efficient. He clearly explained my options and got my new water heater scheduled for installation within three business days. The whole process was less than 20 minutes. -
Review 103 (2024-01-12 - Rating: 4)
Our Tech, Kenny P, was 5 star! He went out of his way to show us the problem and explain what he was doing.I did think the prices were pretty high. Also thought the review could have been available quicker to complete after hitting the website.We would definitely ask for Kenny P if we called Pro-Tech again. -
Review 104 (2024-04-29 - Rating: 5)
Professionalism Creativity Determination Courtesy Kindness Patience - wow ! Do not hesitate - use this company, ProTec, for your A/C repair needs. Tech Louis P came first to clear my clogged drainage pipe and to perform maintenance- He clearly communicated and showed me pictures he had taken of the work needed - before he left not only did he take care of my A/C, but he also alerted me that he noticed my neighbors A/C unit was frozen. That was good heads up communication, and much appreciated by my neighbor ! Christian was dispatched to follow Louis, because an hour after Louis left, unfortunately the drainage pipe was again filled with water. Christian was there in less than an hour after I made a panicked phone call to the office, and he STAYED for 5 hours! He refused to leave until the issue was resolved! Unfortunately despite Louis vacuuming out the water and treating my drainage pipe, it turned out the Central drain pipe in my building was clogged and could not be found on the property - But Christian never gave up - He became MacGyver! He invented and built a mini pvc pipe system in my utility closet to slow the rate of speed that the water coming out of my system flowed into the central drain. Allowing that slower flow to trickle into the central drain did the trick ! I am incredibly grateful to him. When you spend 5 hrs with someone you really get a feel for the person he is and for the company he works for - And I can wholeheartedly recommend Pro-Tec. Thank you again to Christian. -
Review 105 (2023-12-29 - Rating: 5)
I called Pro-Tec this morning with a non-functioning garbage disposal. (After spending an hour on hold with another plumbing company through my home warranty program who could send someone in a week!). My call was answered immediately and by 2 pm Rod arrived. He repaired the disposal quickly and efficiently and explained how I could avoid the same situation again in the future. I could not have been happier with the service and my stress level went down by 30 points. -
Review 106 (2024-02-13 - Rating: 5)
The customer service manager Chad was able to resolve what could have escalated into a very unpleasant situation for everyone. He has restored my faith in Pro-Tec Plumbing as being the best in the area.Billy the service technician just came out and did an excellent job completing the project. He is a role model for how a plumbing professional should know his craft, conduct himself, and interact with his customers. -
Review 107 (2024-09-06 - Rating: 5)
Brady was very helpful and knowledgeable in his craft. Would recommend him for work. -
Review 108 (2024-01-10 - Rating: 5)
My condensation drip pan was not draining. I had to constantly drain it because it was shutting down the air conditioner system. I called and had an appointment the next day. Taylor showed up on time and ready to go. He knew what he was doing and got the problem resolved. He fully explained the issues causes and my options.It was a pleasure dealing with him.Pro Tech is now my A/C company going forward. -
Review 109 (2024-10-21 - Rating: 5)
Brady was courteous and explained everything, regarding an estimate. Thank you -
Review 110 (2024-04-27 - Rating: 5)
Brady and Mark did an outstanding job. They completed the job on their initial visit. They answered all my questions. I am more than satisfied with the work they did for us. -
Review 111 (2024-04-08 - Rating: 5)
Roderick from pro-Tec was very courteous and thorough. He took his time inspecting all of the plumbing in our condominium. He gave us a detailed list of things that should be changed to make the fixtures working the most efficiently. -
Review 112 (2024-06-14 - Rating: 5)
Lewis was honest, knowledgeable, kind and the best AC person I’ve ever met, and I’ve been in FL for 35 years! Highly recommend -
Review 113 (2024-08-06 - Rating: 5)
Tech showed up on time and performed a thorough inspection of the plumbing connections. I then received a proposal for suggested repairs. -
Review 114 (2024-03-04 - Rating: 5)
We hired Pro Tec Plumbing when we discovered a leak in a wall.. after further research we decided to re pipe the whole house, a daunting task. The team worked hard for a week and were courteous, hard working and so polite! They felt like family for the week and were responsive to any concerns, and kept us informed of the progress. I would gladly hire them again! A huge shout out to the team of Gavin, Ossie, Curley and Zach! -
Review 115 (2024-05-17 - Rating: 5)
Alex from Protech Plumbing installed my garbage disposal this morning. He was on time, Very courteous and knowledgeable. I would highly recommend Protech Plumbing for all your needs, especially Alex. -
Review 116 (2024-12-23 - Rating: 5)
Brady did a nice job and he was polite and informative. -
Review 117 (2023-05-19 - Rating: 5)
Our original A/C system installed by the builder totally failed in early May after just 6 years. We were referred to Pro-Tec by a neighbor and their recommendation quickly proved to be the right choice. Jonathan Frame was on site within 3 hours as our Service Advisor. He conducted a thorough evaluation of the issues and then had a colleague on site within 1.5 hours to validate his assessment. He called me multiple times over the next few days to layout the plan to order what was needed and resolve our problem. Jon and his team were responsive, prompt and reliable. Their proposal was very reasonable in cost, and within days our new system was installed and running smoothly.I would enthusiastically recommend this firm to anyone in need of a new service provider or a whole new system. Five Stars for Service and Expertise.Anthony A.Naples FL.May 2023 -
Review 118 (2024-10-28 - Rating: 5)
Brady Lee is Very professional, knowledgeable and friendly. This visit was even better than the last. Very satisfied. -
Review 119 (2024-10-29 - Rating: 5)
Lee was very helpful, answered all of my questions, and repaired both toilets in a timely manner. -
Review 120 (2024-01-18 - Rating: 5)
We did an extensive remodeling project two years ago with a great contractor who preferred working with Pro-Tec Plumbing. I was so impressed with every plumber they sent for our work.Today I filled out a contact request from the Pro Tec website and I received a call back within 15 minutes. Cory Collins came out two hours later to measure the space for new guest room toilets and answer a few other plumbing questions. I could tell Cory really knew what he was talking about. It is so reassuring to work with a company that employs experts in their field and also respect the time of their clients. I highly recommend Pro-Tec to everyone.Susan SmileyBonita Bay -
Review 121 (2023-10-26 - Rating: 5)
Dennis and Jay were absolutely focused on making sure that our system was functioning perfectly. They did everything that was necessary but they didn’t try to sell me anything I didn’t need. They suggested that we get a new toilet for one of the bathrooms. When I told them that we had one, they immediately installed it. I am absolutely thrilled with their work and I am pleased to recommend them most highly. -
Review 122 (2024-10-24 - Rating: 5)
Great company has always worked with us to check out problems and estimates for repairs. Highly recommend! -
Review 123 (2024-12-27 - Rating: 5)
Brady Lee was great. Very professional and efficient. Excellent job. Thank you, Patty and Tom -
Review 124 (2024-02-05 - Rating: 5)
Eddie did a great job installing my water heater and even problem solved an electrical problem I was having with the circuit it was on. Eddie has a positive and energetic personality and will definitely call on him for any future needs! -
Review 125 (2024-08-19 - Rating: 5)
Billy was in and out in less than 30 minutes for this minor repairThank You for your great service -
Review 126 (2024-09-05 - Rating: 5)
It was time for our HVAC Maintenence, BUT one of our units decided to have issues. I called to set up a Service Call and to have Maintenence performed while here. Martin S. was on time, curteous, thurough, very informative and supplied a timely quote. Certainly an asset to the company. Thank you Martin.We always use Pro-Tec...love them and always give them as a referral to anyone in need of HVAC and Plumbing need -
Review 127 (2023-07-24 - Rating: 5)
We had a late night out door leak and ProTec arrived first thing the next morning as we requested so we did not have to suffer with our water shut off for long. Rod H, was professional with excellent communication and fixed the underground broken pipe quickly. The company provided text communication with a picture and name which was very helpful. -
Review 128 (2024-09-15 - Rating: 5)
I needed the AC system checked on a home I was selling. Martin was my tech. He was on time, very professional and took the time to answer my questions. Would highly recommend. Kerry -
Review 129 (2023-12-22 - Rating: 5)
Alex came to inspect a water leak issue that we had to follow up on. Our downstairs neighbor had a leak every time we did laundry. He inspected everything and was very thorough and explained everything in detail. The leak wasn’t on our end and he even inspected my neighbors unit, but recommended to get leak heroes to do a proper test. He even followed up afterwards. Highly recommend. -
Review 130 (2023-06-07 - Rating: 5)
I was extremely impressed with this company. Easy to schedule appt. They called and sent emails to confirm and update arrival time. Brandon called and told me when he would be here and he was on time. He kept taking off his shoes when he came in even though I told him he didn’t have to. He installed a new Toto with washlet toilet, took the old toilet and all packing materials and cleaned up the area. I also had him install a stationary tub in my laundry room. Same excellent service. Will use them again and would strongly recommend them. -
Review 131 (2024-09-06 - Rating: 5)
Tech Tyler F. was a very skilled tradesman,spoke clearly and intelligently, explainedissues in understandable language, andexhibited honesty and friendliness.What more could you ask for ? Pro-Tecobviously made a wise decision in hiringthis young man. -
Review 132 (2024-01-25 - Rating: 5)
Gavin did a fantastic job explaining what he was doing to fix the water shutoff valves that needed replacing. He was very professional and courteous. I would definitely recommend him. -
Review 133 (2024-03-03 - Rating: 5)
Kenny was so awesome ! I have lived in 11 homes and have had many service providers for things like AC and plumbing issues but have never had an experience like this one !! Kenny was kind, beyond knowledgeable, courteous and extremely professional. I will be recommending him and his team for sure !!! Thank you Kenny !! -
Review 134 (2023-09-20 - Rating: 5)
Had issues with possible gas buildup due to unused fixtures. Brady W. came in and gave us options. Brady was thorough and very professional. I recommend Pro-Tec, and if youre in Naples ask for Brady W. hes honest and very professional. Would recommend this company to anyone. -
Review 135 (2024-03-16 - Rating: 5)
Pro Tec dinner very good job of installing a new water heater in my condo. They were fast and friendly and did a thorough professional job. -
Review 136 (2024-01-07 - Rating: 5)
Kenny did a great job for us. We have a Navian hot water heater that kept throwing an error code. He could find nothing wrong with it but we would still get an error code. He discovered that it was the gas regulator that was bad. Mystery solved. We would highly recommend! No more error codes! -
Review 137 (2024-10-16 - Rating: 5)
Great experience! The office staff was very professional, polite and accommodating with my hectic schedule. Keian our technician was prompt, courteous and very knowledgeable. He was able to get us up and running in no time. I highly recommend Pro-Tec for both Plumbing and AC needs!! -
Review 138 (2024-11-05 - Rating: 5)
Haven’t gotten the work done yet, but Jacob was awesome explaining everything to me about the installation and the equipment that would be installed and gave me some really great options for my new water heater. Very easy to Work with. Definitely choosing them for my installation! Thanks, Jacob. -
Review 139 (2023-04-19 - Rating: 5)
Jordan arrived right on time and got our garbage disposal cleared out and working within 10 minutes! He was very friendly, professional and quick! We loved working with Pro-Tec and will be referring others to you! :) -
Review 140 (2024-12-27 - Rating: 5)
Ozzie was fabulous!!!! We will be calling on you next time! -
Review 141 (2024-03-27 - Rating: 5)
Mark and associate did a professional job and were easy to talk to with clear explanations. -
Review 142 (2022-11-26 - Rating: 4)
We had a backed up drain. Jordan did very good finding it and he went through three different spots to clear it.The only thing I would recommend is that clean up would be a little more detailed.I will definitely use this company again.Jordan was very knowledgeable, friendly, professional all around seems like a nice guy. He did a great job! -
Review 143 (2022-05-17 - Rating: 5)
Had a wonderful experience with Protech Plumbing. Our installer Toni R was very knowledgeable and experienced! He did an amazing job! Toni came in on time and had all the equipment on hand. He completed the entire water heater installation in a few hours. Very much would recommend Toni R. We are very pleased by his work. Neal and Nelli -
Review 144 (2024-12-19 - Rating: 5)
Adel was very professional and informative. Very pleased with the service! -
Review 145 (2023-12-27 - Rating: 5)
Yesterday I had an emergency plumbing issue at a seasonal home. I called Pro-Tec at 10:47am and the issue was addressed and repaired by 1pm the same day. From the initial call to the arrival of Brandon the technician at the house, determining the issue and performing the repairs. Pro-Tec set the right expectations for me regarding pricing, the technician arrival time and the billing process. Thank you Brandon and Pro-Tec for a job well done! -
Review 146 (2024-03-22 - Rating: 5)
We used Pro-Tec to handle a full re-piping job on a condo in Pelican Bay, Naples, Fl. The condo was built with the degrading plastic tubing, and all the units need re-piping.. I believe Pro-Tec handled all of the units in the development.It was a very positive experience! Cory, as well as the staff at Pro-Tec were all very accommodating and we on time and did the job in record time. A QUALITY JOB FROM BEGING TO END! -
Review 147 (2024-07-15 - Rating: 5)
Johnny was my technician. He was amazing and got my Halo system up in no time. We now have great water from all faucets! -
Review 148 (2024-01-29 - Rating: 5)
Pro-Tec is very professional, they show up on the day that they are scheduled, the technicians know what they are doing, explain things as they go along and it all makes a very good experience.I was introduced to Pro-Tec at a vendor after hours, otherwise I I would have never found them. That experience was equally valuable.ErvDove Hollow -
Review 149 (2023-12-26 - Rating: 5)
Martin for HVAC is extremely friendly, attentive and professional. It was a pleasure to have you in our home. 12/26 Tyler came out today to complete our HVAC balancing and was fantastic! Top notch work and extremely professional, respectful of our home and courteous. Pro-Tec Plumbing & Air is the best in Southwest Florida. Thank you Pro-Tec for taking great care of us. -
Review 150 (2024-06-18 - Rating: 5)
Dennis, the tech, was professional, friendly, and on time. He helped us determine what our next move will be and a rough cost of the remediation to our problem.ThanksBrian 11:30 am 6/18/24 -
Review 151 (2023-07-03 - Rating: 5)
Rod H.was a wonderful technician! He was very polite,courteous,and tenacious. The job ended up being more than he anticipated - however he never stopped until the job was finished.once again , we would be very happy to recommend Pro-Tec Plumbing and Rod. Ruth Anne & Ralph Papa -
Review 152 (2022-06-16 - Rating: 5)
I have used Protech twice. The first time was to install a garbage disposal and I was pleasantly surprised by how professional efficient and reasonably priced they were. So when my toilet was leaking I called them again and got the same great service. Rod came out, was on time, let me know ahead of time and gave me great advice. He got the toilet installed right away and did it all at a very good price. I highly recommend this company. -
Review 153 (2023-02-01 - Rating: 5)
Our plumber( BillyD) was excellent,on time and very efficient. We would use him again.!Pricing was high for what was done but that wasnt our plumbers faultHe installed our dishwasher, hooked up our kitchen sink to a plumbing pipe which needed repair and installed new garbage disposal. -
Review 154 (2023-04-05 - Rating: 5)
Just installed 3 new Kohler units, the technician’s name was Red, Red was extremely knowledgeable. He made certain that every aspect of the installation turned out perfect, Red was very clean and took care not to make any mess or damage our brand new carpet and floors (which my wife was most worried about) . He worked the entire time he was here, non-stop and his attention to every detail was absolutely remarkable.If you want the best, request Red !! -
Review 155 (2023-07-28 - Rating: 5)
I truly appreciate a company that does exactly what they say they are going to do.Pro Tec responded to an emergency late at night, diagnosed my issue, and then delivered on their solution exactly as promised.We signed up for their Platinum service and will do as much business as we can with them in the future. -
Review 156 (2023-04-14 - Rating: 5)
I can’t say enough about the excellent service I had today from Jordan H. from Pro-Tec. He did everything in a very professional and quality manner. Pro-Tec was very responsive in their quote and their automated proposal acceptance process was very easy. Every cost was explained in great detail. They are a great plumbing and HVAC provider. Thanks, again Jordan! -
Review 157 (2024-05-08 - Rating: 5)
Martin S. Installed a hot water heater for us last week. He did a great job under difficult circumstances. Really nice young man as well! -
Review 158 (2022-08-10 - Rating: 5)
Great front desk service (by phone) with prompt scheduling. Courteous and competent plumbers who do first rate work. Thankfully we haven’t had to use them often but after six years some of our faucets started to leak. Who knew what was inside?? Plus we use Pro-Tec for annual water heater inspection required by our building. Replaced out of warranty water heater. Much improved now. -
Review 159 (2024-09-14 - Rating: 5)
Kristian was very knowledgeable and fixed my AC. -
Review 160 (2022-01-05 - Rating: 5)
Pro-tec installed our hot water heater and recirculating pump 4 years ago. We were having trouble with the temperature and they came out and diagnosed and repaired quickly. Brian was excellent. We were very happy with his work. -
Review 161 (2024-01-18 - Rating: 5)
A+ is understatement. Two words: TREE ROOTS. Soon after moving into new home, we experienced a plumbing surprise that turned out to be Mother Nature invading our systems. Called ProTec - they came out w/o delay, and literally dug IN....onsite crews were committed to resolving our situation. Solid guys. Careful about HOA and clean-up. After some hard work and expertise - were all clear. These guys are the BEST. Will keep their contact info handy here - you should too! -
Review 162 (2023-11-03 - Rating: 5)
Pro-Tec Plumbing dispatched ALEX to my (Naples) home to remove and replace two leaky faucets. Alex did a fine job, at a reasonable price. Alex was Polite, Professional, Prompt, Patient, Courteous, Cordial, Clean Cut, Respectful, Articulate, and Intelligent. Alex certainly possessed the Knowledge, Skills, and Ability to perform a top quality job at a respectable, reasonable price. Ive been a customer of Pro-Tec Plumbing since 2021. I highly recommend them. Thomas D. Penberthy -
Review 163 (2023-01-12 - Rating: 5)
This company was a lifesaver after a bathtub faucet failed and couldnt be turned off. Without a bathtub shut-off valve, the house water supply had to be shut down; leaving us in a pickle! Brandon came within hours of my call, pleasant, efficient --and fixed not one but both faucets-- in 30 minutes. Reliable service can be hard to find. This company was responsive and fast, unlike the other local companies we contacted! -
Review 164 (2023-02-14 - Rating: 5)
We have used ProTec twice. Scott and Dennis have been our techs. Both were very professional, kind, & straightforward. They don’t leave until they make sure they have gone through everything they fixed or replaced. Pro Tec is easy to schedule an appointment with online and they text confirmations, send a text when your tech is on their way, & text a picture of who your tech is so you know exactly who is coming to the door. Highly Recommended! -
Review 165 (2022-10-08 - Rating: 5)
Billy was the technician that installed my new Navien gas hot water heater. 5⭐️‘s job well done -
Review 166 (2022-12-29 - Rating: 5)
Johny was amazing. He is on time, very professional, was able to diagnose the problem and fix the water pressure in all of our facets right away. He also fixed our linking toilet too. I would highly recommend him. -
Review 167 (2024-05-13 - Rating: 5)
I was very pleased with Jordan as my tech. He got in the trenches , did the work and left me with a smile on my my face . Hope he comes back next time -
Review 168 (2023-05-24 - Rating: 5)
Brady did an outstanding job. Gitting the old water heater old was not easy but he kept his cool and worked through it. He kept the work area clean and neat. Very happy with the whole process. -
Review 169 (2024-02-15 - Rating: 5)
Just installed a tankless water heater. The service was timely, answered all my questions, cleaned up very neatly. The technicians were very knowledgeable, polite. Very satisfied on this first day of service -
Review 170 (2024-06-25 - Rating: 5)
Dennis was amazing took care of our situation very knowledgeable and thorough excellent in his field -
Review 171 (2022-06-14 - Rating: 5)
We woke up this morning to our water heater leaking down our driveway! First company we called could not fit us in for over a week! Pro- Tec said not a problem they would be here before three and they were here, much earlier than that! The two man crew did a great job and we are extremely happy with work and the crew! Thank you, Pro-Tec! We will recommend you and will use you again! -
Review 172 (2023-02-02 - Rating: 5)
Excellent Team of Protec Professionals - Matt, Red, and Jose. They worked tirelessly and in concert to repair our main water/sewer line. They took time all through the process to explain and help us (the homeowners) understand what and how they were doing to satisfactorily complete I the project. Very professional, and thorough.Thank You! Highly recommend!Peter & Barbara Arrighi -
Review 173 (2022-11-17 - Rating: 5)
Pro-Tek was recommended by a friend. I called them & was greeted warmly by Shelby. I told her what the problem was, she checked with dispatch & told me they could have a plumber at my house between 12-2. It was 11 when I called. The plumber called at 11:30 & said he would be there in 30 minutes which he was. He diagnosed the problem (bad back flow preventer), told me the price, left to pick the part up & was back at my house within 30 minutes. 30 minutes later the problem was resolved. Professional, courtesy& very nice. I would highly recommend Pro-Tek & Brandon & Shelby. -
Review 174 (2024-03-13 - Rating: 5)
Zachary did a great job on fixing my bathroom plumbing issue. Was very professional, personal and informative. Very happy with results -
Review 175 (2023-09-27 - Rating: 5)
Brady replaced our bathroom faucets.He was extremely polite and professional.We are very pleased with the results.We would definitely recommend PRO-REC. -
Review 176 (2023-03-10 - Rating: 5)
Jordan H was very efficient and skilled. He did the whole installation job on his first visit. We will recommend Pro/Tec to anyone! Lyn & ET WilliamsJr -
Review 177 (2024-08-23 - Rating: 5)
Jordan was great, he recommended services that saved us money and expedited replacement of our water heater, I continue to be impressed with this company and its staff