Roto-Rooter Plumbing & Drain Service
Located in Myrtle beach, South Carolina
Address: 3350 Phillis Blvd Unit 104, Myrtle Beach, SC 29577, United States
Phone: +1 843-508-0744
Rating: 4.8
Services
- Identifies as women-owned
- On-site services
- Language assistance
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-08 - Rating: 5)
I had a great experience with everyone today. I called and within 1 hour Mr. Tony was at my house. He was super nice, very professional and worked very hard to make sure my drainage issues were fixed before he left. I have always felt like I got good service from the folks @ Royo Rooter. This is why I continue to useEric W and Tony G came back to my house today to redo my drain lines and install a new toilet. They did a very good job of keeping me informed of the work they were doing. Both of these guys was very knowledgeable and professional in all that they did. They were able to complete the job and saved me a great deal of money as well. I am very happy with the service I have received from them and all the staff and would definitely recommend them to anyone who needs plumbing services. Again a big thank you to Eric and Tony for everything, you guys are awesome 👏 -
Review 2 (2024-12-30 - Rating: 5)
I can’t say enough good things about this company. They were able to send somebody out the same day based on a yelp inquiry, and the young gentleman they sent out , Jack, was very personable and very capable and installed A new garbage disposal Quickly and efficiently plus he left the area, neat and tidy. I definitely would be using this company again. -
Review 3 (2025-01-01 - Rating: 5)
Paul Majerowski was prompt polite and professional. He arrived quickly during my emergency with plumbing on new years eve. And stayed until everything was back to running order into the new year. I recommend him and the company highly -
Review 4 (2024-12-30 - Rating: 5)
Our tech Glenwood was amazing. He was dedicated to finding the issue and getting done. Very professional and informative as he explained what was going on. Im definitely a satisfied and grateful customer. -
Review 5 (2024-11-29 - Rating: 5)
Jack and team were amazing! Very nice, respectful, and knowledgeable young men. We had water leaking from our kitchen ceiling in multiple spots. They arrived quickly, diligently worked to find the source of the leak and repaired the pipe. I will definitely use Devin Plumbing again in the future. -
Review 6 (2024-11-04 - Rating: 4)
Update:Jordan, the Branch Manager turned this situation around for me by reversing this unauthorized charge.I would consider using them again.BEWAREthey told me they provide a FREE estimate and told me I had to secure an appointment with a credit card in case I decided to have any work done.I explicitly asked, “so you won’t charge anything to my card unless I authorize it, right?” And she said that was correct.Jordan came to my home and didnt find any issues to repair.At the end of the day, there was a $232.25 charge to my account.I am LIVID! This is a total scam.I feel taken advantage of and lied to.Now I have to spend time disputing the charge. -
Review 7 (2024-11-03 - Rating: 5)
Jordan was very courteous, and professional. Took care of our problem in very timely manner. Highly recommend Roto-Rooter over ARS. Roto-Rooter was a bit cheaper and had the tools on the truck to do the job. -
Review 8 (2024-12-20 - Rating: 5)
Glenwood Johnson came to our home and gave us comfort immediately assuring us that he is the king of hot water emergency when water is flowing on floors. He was true to his word and had replacement installed in no time. 5 stars -
Review 9 (2024-11-03 - Rating: 5)
Showed up Saturday night at 10:45 and worked to get issue resolved. Very friendly and understanding. Good work ethics!! Will use again if necessary. -
Review 10 (2024-07-25 - Rating: 4)
The process and communications were great. You did as promised. Tony.was 5 star material. He.was.neat personable, efficient and knowledgeable. The only negative was the price. We thought $252.00 for 30 minutes of work was very steep. -
Review 11 (2024-12-10 - Rating: 5)
Glenwood resolved my clogged bathroom sink quickly. Price was fair, and he was professional with his work. Just a very nice guy. -
Review 12 (2024-07-02 - Rating: 5)
From the first phone call into the center. Everyone was absolutely wonderful and respectful and understood what I needed. Paul was training Jonah and both of them came and they were fantastic. Work was done in no time at all and I’m very, very happy with them. I will definitely use your service again if necessary, shout out to the call center, to Paul, and to Jonah!!! -
Review 13 (2024-10-29 - Rating: 5)
Mr Glenwood was a pleasure to work with. Very professional and very knowledgeable. Was very concerned on solving my problem. Would call on him should the need occurs. -
Review 14 (2024-10-10 - Rating: 5)
I called Roto-Rooter because I had a leak at my backflow preventer. Turns out the pipe going to the preventer was leaking, but also the preventer was cracked. The guys at Roto-Rooter were quick to respond and provided me with a quote upon assessing the damage. I didnt shop around for cheaper quotes, I just wanted it fixed right and in a timely manner. I did have some water pressure issues whilst running the sprinklers which did cause me some anxiety, but after running the water for a while things were back to normal. I would suggest that the technicians tell the customer that water pressure may change temporarily and not to be alarmed as I was. Other than that minor temporary issue, I am completely happy with the job performed and would certainly use them again. -
Review 15 (2024-08-19 - Rating: 5)
This has been a great experience from the start, from making the appointment for the tech to come to my house to determine what needs to be done.To the great young man, Chris, who trouble shooted and determined the problem and the fix. Both representatives were great, polite, helpful and knowledgeable. Cant wait to have my New Rinnai tankless water heater installed. Got 18 years of great use out of the old one. I highly recommend both companies. God bless. Shalom. -
Review 16 (2024-08-10 - Rating: 5)
I am very happy with the service received from Roto Rooter today. I had a clogged drain and water backing up from the laundry and the bathrooms. Jason was very prompt, kind, and professional. He was very efficient, found the problem and corrected it in no time. He also did not leave a mess behind. I would definitely use Roto-Rooter again. -
Review 17 (2024-11-28 - Rating: 5)
I am so satisfied with the manner and professional service I got with Jack. He went over and above in fixing my toilet. So happy it’s working again. -
Review 18 (2024-07-30 - Rating: 5)
Jordan was very professional and did an outstanding job. I recently was in New York and my wife had to call plumber (ARS) in Myrtle Beach. ARS wanted $800 to fix the leak. My best guess is because she was woman alone. Jordan fixed the leak in 20 minutes and only charged standard service call rate. Nice to find a reliable company and excellent employee. Well done. I will let you make the decision who to call if you need a plumber in Myrtle Beach. -
Review 19 (2024-07-30 - Rating: 5)
Called this morning. They were at my house within an hour. Eric did a great job! Very professional. Great guy. Highly recommend. -
Review 20 (2024-07-22 - Rating: 5)
Glenwood Johnson was awesome! He located the problem and took care of it as fast as he could. He was very informative and knowledgeable about what had to be done. He was pleasant and helpful. Wonderful service. -
Review 21 (2024-07-24 - Rating: 5)
Everyone I worked with at Roto Rooter was very professional and attentive. Paul did an excellent job and made sure everything was done to my satisfaction. I would highly recommend them. -
Review 22 (2024-06-13 - Rating: 5)
Had an emergency, called and they arrived within 45 minutes. Professional and courteous service. Fair pricing.We have used them several times and always pleased with their work. -
Review 23 (2024-11-17 - Rating: 5)
Tony was the best and he was very professional. If I had any other plumbing needs, I would definitely give them the call first -
Review 24 (2024-08-05 - Rating: 5)
Eric was our Service EXPERT and explained everything. He answered all our questions without hesitation. Eric made recommendations to avoid the problem going forward. Polite, knowledgeable and friendly! -
Review 25 (2024-10-22 - Rating: 5)
Paul was a pleasure to have in my home. He was knowledgeable quick and friendly. -
Review 26 (2024-10-07 - Rating: 5)
Tony worked tirelessly on my clog under my house that prevented me from being able to flush. So thankful for his patience and persistence. Thank you for saving the day! -
Review 27 (2024-05-13 - Rating: 5)
Jordan was fantastic! He was prompt, professional and kind. On Saturday I had a new washing machine installed (another vendor) and while installing the new unit the tech accidentally damaged the pipes causing a slow but very problematic leak. I called Roto-Rooter of MB to get an estimate and repair. Start to finish everything was smooth and professional. Jordan diagnosed the issue and after explaining what needed to be done, he gave me a fair estimate to repair the damaged plumbing. When he finished he again showed me what he had done and answered a few questions I had. Great experience. Thank you Jordan! -
Review 28 (2024-07-17 - Rating: 5)
Excellent experience! The plumber came quickly from Myrtle Beach to Georgetown, diagnosed the problem and cleared the drain right on time. Will definitely call Roto-Rooter again! -
Review 29 (2024-06-07 - Rating: 5)
Paul was great! He worked quickly and communicated extremely well. He made sure everything was to my standard before leaving and gave fair pricing. -
Review 30 (2024-07-31 - Rating: 5)
Had a problem w our plumbing. I called the office and a technician came to my house within an hour and a half. He solved our problem and patiently explained everything to me. I’m very satisfied with his visit. -
Review 31 (2024-09-10 - Rating: 5)
This team was extremely good at their job ! They performed with knowledge and kept me informed as they went . Cleaned up after finishing . I would recommend them very highly..... -
Review 32 (2024-07-25 - Rating: 5)
Tony was very professional, courteous and s super guy. Thanks for sending him to perform outstanding service on my home -
Review 33 (2024-07-23 - Rating: 5)
It was quick, prompt and did his job professionally! We will be using your services if we ever need them in the future! Thank you for all you do! -
Review 34 (2024-08-05 - Rating: 4)
I love Roto Rooter in Myrtle Beach! They are very accommodating and I get an appointment in a day ot two. They have installed filtered water, toilets, and a hot water heater for us. The technicians are professional and knowledgeable. They tell you when the technician is about to arrive and Tonya in the awesome is very helpful. -
Review 35 (2024-04-27 - Rating: 5)
Super job today by DaMark C. Very professional, diagnosed the toilet leak, identified the issues and provided quotes for multiple possible issues if they were needed. Cleaned up after like he was never here!😁 Reasonable prices even with an added after hours fee for weekend call. Highly recommend, will use again. Thank you! -
Review 36 (2024-10-11 - Rating: 5)
Great experience with Glenwood. Very prompt and courteous. Recommend Roto-Rooter. -
Review 37 (2024-03-22 - Rating: 5)
Great experience with this company! Very friendly and helpful from the start and they even made it out the same day to fix my kitchen sink. Glenwood was amazing and friendly as well, he explained everything that was wrong so there was no surprises. He did a great job! I will be using this company for all my future plumbing issues. -
Review 38 (2024-03-27 - Rating: 5)
They came the same afternoon that I contacted them. The customer service rep was professional and very helpful. Glenwood Johnson came out and wouldnt leave until he solved the issue, which ended up being complicated. I was happy with his understanding of the problem, his professionalism, and his kind attitude. Id definitely call them again. -
Review 39 (2024-06-07 - Rating: 5)
I can not say enough good things about Glenwood Johnson who was our service tech. He came in and explained what he’d have to do, got it finished and cleaned the area. I’d definitely use him again. -
Review 40 (2024-03-27 - Rating: 5)
I recently had the pleasure of working with Mr. Glenwood Johnson from Roto-Rooter, and I couldnt be more impressed with the service he provided. From the moment he arrived, Mr. Johnson was incredibly polite and professional, making sure to explain the process every step of the way.Not only did Mr. Johnson fix the issue we were having with our plumbing, but he also took the time to provide us with valuable tips on how to prevent similar problems in the future. His expertise and dedication to his craft were truly impressive, and I would highly recommend him to anyone in need of plumbing services.Overall, my experience with Mr. Glenwood Johnson and Roto-Rooter was outstanding, and I will definitely be using their services again in the future. Thank you, Mr. Johnson, for your exceptional service! -
Review 41 (2024-03-01 - Rating: 5)
Zack did an excellent job in addressing my issue. He took time to go get an additional part to complete the work. He was friendly and very thorough and cleaned the work area before he departed. I highly recommend him! -
Review 42 (2024-05-15 - Rating: 5)
My showers and toilets were backing up and over flowing. After much research, i found out that my sewer line was clogged, more than likely due to my yard being resodded. I called Roto-Rooter as I like to keep my business local and they arrived very quickly and on time. Jordan was very professional and knowledgeable. He gave me easy layman descriptions on what he was doing and why. Easily explained the painless process and the task was completed in a very timely manner. I would recommend to anyone that has sewer needs to call them and use them. Price was VERY reasonable! I hope I dont ever have to call someone again, but if I do, it will be Roto-Rooter. -
Review 43 (2020-01-27 - Rating: 5)
Amazing service and attention to detail. Needed emergency help on a Sunday and was getting nowhere with another service company to whom I was referred. I called Roto Rooter and got a LIVE person on the other end who was polite, friendly and professional. This was followed up by email & phone with an onsite visit within an hour of my call. The technician was amazing, very knowledgeable, able to assess the situation and offer a solution without overselling. We had a new water heater installed in less than 24 hours. I highly recommend this group! -
Review 44 (2025-01-01 - Rating: 5)
The most professional plumbing service I ever had in my 76 years on this earth. -
Review 45 (2024-03-22 - Rating: 5)
Chuck was very professional and thorough. He disconnected the water in our kitchen sink and removed the garbage disposal (we are renovating our kitchen), and he installed a new commode in our guest bathroom. He was courteous and cleaned up any mess he made. I would definitely recommend Chuck and Roto-Rooter (formerly Devlin Plumbing) services!! -
Review 46 (2024-03-18 - Rating: 5)
Damark was PHENOMENAL!! Best service man ever!He put on shoe covers before entering my home. Much appreciated.He looked at my problem, gave an estimate and was done all within 15 minutes. Amazing.He’s professional, knowledgeable and knew exactly how to repair my issues.I spent the weekend trying to fix it myself and he was able to fix it almost immediately.Best part, he cleaned up the area of my repair. Left everything clean.Roto Rooter is very lucky to have such an asset in Demark. That hardworking, honest man deserves a raise and a promotion.Sincerely,Lori -
Review 47 (2024-08-12 - Rating: 5)
Very polite , personable and efficient. We would definitely recommend him and your services again. -
Review 48 (2024-08-17 - Rating: 5)
Quick service in an emergency situation. Paul was professional and knew how to troubleshoot and fix our issue quickly… -
Review 49 (2024-01-05 - Rating: 5)
Tony was great! He fixed our issue quickly and explained everything in a very easy to understand way. I have used roto rooter several times, each one was a great experience. They are my go to. -
Review 50 (2024-07-22 - Rating: 5)
The technician was very polite and worked efficiently to fix the problem. He took the time to show me his work and he left things as they were -
Review 51 (2024-12-28 - Rating: 5)
Very responsive and very knowledgeable and respectful staff. Appreciate the time and effort put in by Chris today, it was a pleasure to have him, he was very respectful and explained everything patiently. -
Review 52 (2024-08-02 - Rating: 5)
Very professional and knowledgeable plumber took time to explain and give suggestions for the future to make my plumbing more efficient did a fast and clean job -
Review 53 (2024-04-07 - Rating: 5)
All I can say is thank you. The man was polite and friendly. Fast and knowledgeable. Bit pricey but it was a last minute. A bit of an emergency so I can’t get upset. All in all very good company. -
Review 54 (2024-03-06 - Rating: 5)
If I could give Zack Shelton, 100 stars, I would give him 100 stars. Outstanding technician. Very knowledgeable, explained everything to where we understood it and finish the job perfectly. If we ever have to use Roto-Rooter again, we will certainly be asking for Zack. He is amazing.! -
Review 55 (2024-12-05 - Rating: 5)
Jack and Wayne inspected drain issue and offered a less expensive solution. Would recommend! -
Review 56 (2024-09-12 - Rating: 5)
Jack was knowledgable, professional and efficient. He was clear and precise. Terrific service! -
Review 57 (2023-12-20 - Rating: 5)
Damarck was an absolute professional. He put me at ease ensuring he would fix the issues and guarantee no leaks. He worked quickly to reduce any labor costs and went the extra mile! I appreciate his kindness. Will definitely be calling him again to replace other fittings and installs. Thank you! -
Review 58 (2024-08-31 - Rating: 5)
Paul Majerowski did an excellent job trouble shooting the leak in my rental while i was out of state. -
Review 59 (2025-01-02 - Rating: 5)
They were there in within a couple of hours from my first call. The job was done very professionally and the technician was very courteous. -
Review 60 (2023-04-20 - Rating: 5)
Fast, professional service from Chuck at Roto-Rooter! Price was very reasonable as opposed to other companies. Highly recommend! -
Review 61 (2023-08-31 - Rating: 5)
Jeff was the technician that was dispatched for our appointment. He was on time and was very professional and knowledgeable. Also, the option of being able to request an appointment online was super easy and convenient. Communication regarding the appointment was timely and professional. All around a great experience. Thanks Roto Rooter! -
Review 62 (2024-01-07 - Rating: 5)
Zach was on time and very professional. Also very easy to trust. He also took the time to explain what he was doing and answered a lot of questions. Great guy. Highly recommend. -
Review 63 (2024-02-19 - Rating: 5)
Like to share this with the company and to the public....I had Zach, come out to my home on saturday morning . It was the weekend And I thought he was very, very intelligent. And knew what he was talking abou in his job , also helped me to understand a lot about the system. That was Very professional in his job and very kind . I think you should really hang on to that gentleman. Thank you Zack -
Review 64 (2024-07-15 - Rating: 5)
Paul did excellent work and stayed till the job was done! Very professional and courteous! -
Review 65 (2024-06-17 - Rating: 5)
Jordan was very much aware of the situation and was able to make the right decision to take care of the problem with a successful solution. Keep me updated along the way. -
Review 66 (2024-12-25 - Rating: 5)
The company immediately helped fix our problem xmas morning our technician was prompt courteous and knowledgeablehelped get us back up in running and for a house call xmas morning the cost was fair and reasonable -
Review 67 (2023-04-08 - Rating: 5)
Chuck is wonderful! I would call him and his team anytime day or night. Very professional and knowledgeable and gets the job done. I own a property management company in Myrtle Beach and this company is the only one that called me back and it was Saturday evening before Easter and his price was very reasonable. I would give him 10 stars if I could. -
Review 68 (2024-01-17 - Rating: 5)
Zack called first before coming and then showed up in a timely fashion He was thorough with his analysis of my problems, gave options, explained the options and gave costs of all three options. After we gave him our ok, He went to his truck and brought in all parts necessary to complete the job, finished all repairs in slightly in the estimated time and at the quoted cost. Then cleaned up the work area.He is the antithesis of professionalism -
Review 69 (2024-01-11 - Rating: 5)
This was my first time using Roto-Rooter. Our tech, Tony arrived swiftly for our emergency service call. He was kind and empathetic. He methodically diagnosed the problem and went right to work fixing the clog. Most importantly, perhaps, he educated us that Flushable Wipes ARE NOT FLUSHABLE! -
Review 70 (2024-05-01 - Rating: 5)
Absolute stunning performance from Caleb Griffin. Dude is able to harness a flow state Ive never seen. Its the thing you dream about as a boy. I let him take a dip in the cheese pit for his effort. -
Review 71 (2024-11-06 - Rating: 5)
Eric was professional and solved our issue quickly and efficiently! -
Review 72 (2023-09-10 - Rating: 5)
Glenwood was polite, informative and super nice. He did a awesome job of taking care of our issue we had. Highly recommend him and Roto Rooter -
Review 73 (2023-11-06 - Rating: 5)
Chuck did a great job and was very friendly and responsive. I appreciate his attention to detail and working to make my families experience a great one. Thank you, Chuck and Roto-Rotor!! -
Review 74 (2024-12-12 - Rating: 5)
He was very professional and knowledgeable. We feel much better after a recent bad experience with a different company. A plan is in the works to replace our older system. -
Review 75 (2024-07-30 - Rating: 5)
Paul was very friendly and knowledgeable about the work to be performed. An asset to the company. -
Review 76 (2022-11-22 - Rating: 5)
Austin Perry has a new fan! We had a somewhat emergent situation and Austin arrived for an evening service call calm, cool, and collected. At no time did he make it seem like it was a bother to be at work after 5 PM. He was very professional, demonstrated good problem-solving skills and when the problem was worse than expected he had a plan in place to continue the next day. We had water far sooner than we expected and at a fair price. Based on this experience we would not hesitate to use Roto Rooter again or recommend them. -
Review 77 (2023-06-09 - Rating: 5)
90 minutes after calling, John arrived. All drain issues resolved within an hour.I liked that there was no service call charge as it was within regular business hours. Very reasonable bill.Color me very satisfied! -
Review 78 (2023-10-26 - Rating: 5)
Great job! Fast, efficient and wonderful. worked us in. Technician stayed until all was working. he did a great job! Office staff very friendly and accommodating. would highly recommend -
Review 79 (2024-06-12 - Rating: 5)
Jordan and Jack were prompt arriving and very patient and thoughtful while they did my messy job. Thank you for assisting me with my plumbing emergency! -
Review 80 (2023-03-28 - Rating: 5)
Jason Foley was a very pleasant young man and got the job done, taking time to explain what was needed. I hope all of your team are as attentive as he was. We highly recommend Roto-rooter for any of your plumbing needs.Thank you Jason!!! -
Review 81 (2023-09-02 - Rating: 5)
The lady who answered the phone was very nice and said as soon as Chuck got done with call he was on she would call back to let me know he was on the way.Chuck was very nice, looked at problem and took care of clogged drain very quickly. He even sprayed down the shower where the water backed up into. -
Review 82 (2024-05-06 - Rating: 5)
Happy with their great service. This is the second time I have called on Rotor Rooter and they saved the day both times. Great customer service and work. -
Review 83 (2023-09-21 - Rating: 5)
Glenwood Johnson was absolutely amazing. He was professional, respectful, kind, just all around an amazing worker. I would recommend him to anyone for their plumbing jobs!! -
Review 84 (2023-08-06 - Rating: 5)
We had issues with our French drain. We got a quote from roto rooter, and a team of 2 came with a high pressure hose that same day. It was a mess, they worked hard for over 2 hours and fixed us up. Ask for Jared Reese by name, hes very competent and professional. -
Review 85 (2024-09-13 - Rating: 5)
Chris did a great job explaining what the problem was and what he was going to do to fix it. -
Review 86 (2024-03-20 - Rating: 5)
I had an after hours plumbing emergency. Once the technician arrived, the problem was quickly diagnosed, and a repair was issued. Afterwards, the technician cleaned up the area before leaving. Would recommend. -
Review 87 (2024-05-17 - Rating: 5)
My technician, Tony Giammusso, was very professional and respectful of my home. He worked diligently until the problem was resolved. -
Review 88 (2023-05-31 - Rating: 5)
John and Jeff were on time and repaired the water line leak promptly. They diagnosed the water heater problem through a process of elimination and determined the problem. They did not have the 30amp fuses with them, but explained in detail what to purchase. Excellent service! I recommend Roto-Rooter of Myrtle Beach for your plumbing needs. -
Review 89 (2022-12-21 - Rating: 5)
My overall experience with this Rotor Rooter office & service has been excellent. The service tech, Josh was very professional & provided the install efficiently & well done! Thank you for the timely response to get my issue resolved! -
Review 90 (2022-07-19 - Rating: 5)
Kyle was fast to come help as sewage was backing up into the house. He was very professional and assessed the situation before offering a quote. He was able to fix the situation and get things put back together quickly. I wouldn’t hesitate to call them again! Great job, Kyle!! -
Review 91 (2023-06-06 - Rating: 5)
Michael was proffessional, he fixed my toilet and shower. He was amazing and went out of his way to make sure everything was fixed and working properly. I would highly reccomend Michael and Roto router to anyone looking for any plumbing needs.They have earned my buisness for as long as I live in this area. Thank you Michael and Roto Router. -
Review 92 (2025-01-03 - Rating: 5)
Paul, Mike and Eric were very professional. -
Review 93 (2020-04-25 - Rating: 5)
Josh P was our service pro. He arrived on time presented in clean and professional manner. After my husband explained the problem with the plumbing in our kitchen sink and had it resolved with in 5 minutes!!!! Josh was extremely knowledgeable and personable. He is an excellent representative for your company! Please let him know how much we appreciated his expertise! -
Review 94 (2023-09-08 - Rating: 5)
They came out quickly to repair an outdoor copper water line. They did a very professional job. We will definitely use Roto-Rooter again! -
Review 95 (2024-01-05 - Rating: 5)
Always trust Roto-Rooter. Very professional and courteous. Our last visit by Jared Reese was wonderful. Thank you Roto-rooter! -
Review 96 (2023-01-30 - Rating: 5)
William did an awesome job. Very professional and personable. Explained the problem and what he do to fix it. This is the second plumbing repair this company has done for me. I will be calling them next time again. -
Review 97 (2021-08-24 - Rating: 5)
Called today & they were able to fit me into the schedule right away. The lady who answered the phone was very friendly and helpful. Dispatch Called with Austins expected arrival and text his photo, so I knew who to expect. Very grateful for the prompt service and he was able to fix the issue. -
Review 98 (2023-05-17 - Rating: 5)
We live in an older house and have had to call Roto Rooter many times. Chuck is the one who has come out almost every time. He is always on time, gets the job done and is very honest. Thank you!!! -
Review 99 (2020-05-23 - Rating: 5)
Call in and dispatch was quick and efficient. Josh arrived as scheduled and did a great job on what I’m sure was routine for him but I could not have done myself. A bit pricey but it was a holiday weekend. Will call again if needed! -
Review 100 (2024-07-08 - Rating: 5)
Chris was polite, professional and worked diligently to repair all problems he found. Very personal. -
Review 101 (2023-08-26 - Rating: 5)
Quick response - able to come to my house in an hour of calling! Resolved my plumbing issue. I’ve been using other plumbing companies in the past. Roto-Rooter is the best of the Grand Strand. -
Review 102 (2021-06-16 - Rating: 5)
Travis was GREAT! Explained our issues..gave us options..and went right to work. Super friendly. Very knowledgeable about the area homes. Reasonable prices. He did a fantastic job! -
Review 103 (2021-10-28 - Rating: 5)
I needed my French drain cleaned out. Russ arrived promptly and he explained what they would do. Came back 2 hours later with 2 more technicians to do the job. I asked them to please not move a blade out of place in my neighbors yard when performing clean out as I would have to hear about it and they were great about it. Highly recommend! -
Review 104 (2023-05-18 - Rating: 5)
John was very punctual, courteous and explained everything that needed to be done. New faucet he installed works perfectly. Will definitely call again for any future plumbing needs. -
Review 105 (2022-07-27 - Rating: 5)
This was my second time using Roto-Rooter. The first time was May 2022 for a toilet repair. They were the only company I could get an answer from someone after calling over 7 businesses. When my garbage disposal started leaking, I did knew which company I was calling. The technician didnt come during the time I was told; however, when I called to inquire about it, I received information. The technician (Ellis) arrived, checked out the issue, & gave me the price for the repair. The repair was pricey for me, but it had to get done. When the technician was done, he also asked me about another issue that I did not mention to him. He showed me the possible issue. I would use this company again. -
Review 106 (2024-04-25 - Rating: 5)
Emergency replacement of hot water tank was fast and efficient. Plumbers were great.Highly recommend this service. -
Review 107 (2022-02-28 - Rating: 4)
My initial phone call was answered by Pam who was polite and efficient. She took all my details and promptly put me in touch with a technician who wasted no time in getting to the residence.Kyle, the technician, went straight to work and kept me informed throughout the day as to what steps he was taking to unclog the drain. When his efforts were unsuccessful he called in another tech to assist with different equipment. While the drain is not yet clear, I am so far satisfied with the quality of work and professionalism of this company. -
Review 108 (2019-09-10 - Rating: 5)
Chris was awesome. I had 2 other plumbing companies come out before he did and could not get it unclogged. He was there less than 30 minutes and had the job done. I will never use another company for this plumbing problems again. He made my day as we have been with out sink in kitchen for almost a week. Highly recommend -
Review 109 (2021-02-24 - Rating: 5)
From the first call through the completion of service Roto Rooter team did a great job with our challenging sewer issue. The Tech Russ was prompt courteous and highly professional. Scope off work was thoroughly explained and pricing was fair. We would use their services again. -
Review 110 (2023-10-25 - Rating: 5)
Zack was very good at his job he worked hard to solve the problem. He didnt stop til he got the job done. He told us the problem and showed us. Thank you Zack -
Review 111 (2023-07-21 - Rating: 5)
There was a lot wrong with what we had him come out to assist with & even in this heat he didn’t complain once , said the job usually takes 20 minutes & he was here for almost 2 hours. We really appreciate him! -
Review 112 (2018-05-12 - Rating: 5)
Josh was polite and friendly. He explained everything he was doing, step by step. I placed my service call approx. 5 p.m. was asked when i would like my drain fixed i said morning was fine. They called in the morning to let me know someone was on their way. I would call again if needed. -
Review 113 (2021-10-13 - Rating: 5)
Travis was quick and professional. We needed after hours service for a clogged main line which was very pricey but when you need something fixed at midnight you sometimes dont have any other options but we was sent travis. He came within 20 minutes of calling. He called ahead before his arrival. He put everything right back the way it was when he arrived and fixed the problem. Quick and simple and the only 24hr listed service that actually answered 24hrs. -
Review 114 (2018-12-07 - Rating: 5)
Josh was a excellent professional he informed us of all he was doing and our problem with our drains. I would highly recommend Roto-Rooter and especially to ask for Josh P. He is an asset to your Company and I am sure you know that already. Thank you for sending us “The Best”. -
Review 115 (2022-12-21 - Rating: 5)
We had a hot water heater that broke 2 days before Thanksgiving. We called them up, they came when they said they would and gave us an estimate on the spot. We agreed and 1 hour latter we had hor water. They were professional, knowledgeable and courteous. We could not ask fir more. We would give them 10 out of 10 -
Review 116 (2022-04-10 - Rating: 5)
We had a clog drain. Since we had a home maintance coverage they send someone to check it out. When he left it was worst than before, hence us calling Roto-Rooter. Austin arrived within an hour and proceed to correct and fix the problem. Job well done!! -
Review 117 (2019-12-06 - Rating: 5)
We had a situation that needed immediate attention and Josh P. was awesome. He came to our home late and got to the root of the problem. He didn’t make us feel rushed in making a decision and he was awesome! I would recommend him to any of my clients, being a real estate agent! -
Review 118 (2019-04-10 - Rating: 5)
Russ was extremely professional in investigating and solving my toilet / piping issue. He allowed me to watch and ask questions, showing and explaining his methods and the whys! He located a clean-out underground outside I didnt even know existed. I also appreciated the e-mail notice, with picture of my service person. Have used at work and now at home - definitely recommend! -
Review 119 (2019-05-11 - Rating: 5)
Josh was awesome! He repaired the defective plumbing that had been installed less than a month before by another company. He came after hours and was done within 30 mins. Josh was kind, knowledgeable and extremely professional. My new plumber in MB is Josh and Roto Rooter. Well done! -
Review 120 (2024-03-28 - Rating: 5)
Eric walker was great he explained everything & when he found problem he explained & told us what he had to correct problem. Cleaned up very well after job completed. -
Review 121 (2024-11-23 - Rating: 5)
Very timely, professional and got the job fone -
Review 122 (2020-04-26 - Rating: 5)
Russ was fantastic, he answered every question I had and did a quick and efficient job. I will definitely be requesting him for my plumbing needs in the future. When I called they were able to get someone to my house the very same day. -
Review 123 (2019-07-10 - Rating: 5)
I must say, they were quick to give me an appointment on such a short notice. The staff is wonderful. I would like to thank Pete, Chuck and Josh for coming out and installing my garage sink. I would highly recommend and will continue to use them. Thank you again. -
Review 124 (2024-05-16 - Rating: 5)
Glenwood was awesome. He identified the problem and was able to solve the issue with the sewer line. -
Review 125 (2022-09-14 - Rating: 5)
I can’t thank ROTOR ROOTER enough for sending out, TRAVIS RABON, to my rescue last night on Tuesday, September 13th, 2022. When I made the call at 7:52 PM to one local company obviously they didn’t want the business, and Less than 2 miles from my home! Then I got on the phone and spoke to the call center of Rotor Rooter at 8:37 PM and the young lady was so nice to oblige to send someone out. I can’t thank him enough coming all the way from Surfside, TRAVIS, arrived at 9:31 PM introduced himself, saw the problem fixed it and assured us what we needed to do and then made sure the problem was working before he left at 9:48 PM. I couldn’t have asked for a better service, efficiency, professionalism and most of all concern for coming and leaving his home to take care of someone else in their time of need. Thank you Roto-Rooter for people like Travis and for your company for a job well done. I know who to call from now on. GOD BLESS YOU ALL😘✝️ -
Review 126 (2023-11-16 - Rating: 5)
Glenwood Johnson was awesome and fixed our problem immediately! Was here within 30 min of us calling. Great fast service! Thank you -
Review 127 (2023-01-09 - Rating: 4)
They were very responsive and called ahead as they indicated they would. Gave me plenty of options for the repair. The only thing I can say is that the price was a bit high for some gasket replacements and three bolts, $266. But overall if was a good experience -
Review 128 (2022-03-16 - Rating: 5)
This is the third time using this company in the last few months (different problems and residences). Austin, the plumber, has been consistently awesome. The office personnel are always courteous and helpful. Definitely recommend this service! -
Review 129 (2024-03-27 - Rating: 5)
Very polite and professional. Clean and quick installation. A bit pricey but worth it. Very pleased with Eric. -
Review 130 (2024-08-21 - Rating: 5)
Mr. Chuck was great. Very personal and finished job in a timely matter. Thanks for the great work. -
Review 131 (2023-01-20 - Rating: 5)
Chuck Freburger did an awesome job on my rinnai hot water heater and upstairs shower faucet. I thought the price overall was very fair for the work. The office is ez to work with. They are punctual and arrived in the time window. Thx again -
Review 132 (2021-11-04 - Rating: 5)
Our toilet was clogged and no matter what we tried, we couldnt fix it. We are expecting out of state company to stay with us for a few days, so it was imperative it got fixed today. Roto Rooter got us on the schedule early this A.M. Austin took care of it promptly and courteously. If I ever need services again, I wouldnt hesitate to call them. -
Review 133 (2020-10-15 - Rating: 5)
I want to start off saying thank you to the call taker Toya for coordinating everything patiently and professionally! She promised to have someone out early and made it happen! I want to thank the technician Travis for going the extra mile to get what I needed to replace my old pressure valves under my kitchen sink after I had made two trips to the hardware store just to end up having the wrong fittings again. He explained to me the difference in the threading even though it stated that the measurements said the same and told me two locations of hardware stores that were closer to me than where I was going all before when I felt like doing DIY projects. I will definitely use you guys again! Thanks for everything! -
Review 134 (2022-12-23 - Rating: 5)
Ellis was exactly on time, very professional yet friendly. He diagnosed the problem, went to work, fixed my disposal and toilet. His attitude and services were top notch! -
Review 135 (2024-04-10 - Rating: 5)
Chuck did an excellent job of installing the sink and disposal and made sure all water connections were working properly. -
Review 136 (2023-09-14 - Rating: 4)
Zach was great, very personable, knowledgeable and professional. I was just a little surprised how expensive it was to snake a drain, but Im not familiar with the current rates. -
Review 137 (2021-07-08 - Rating: 5)
He came and replaced our pipes very efficiently, even though it started raining, he was quick and got done . We received pictures of the work he did under our home by emails. He even had to cut a large root that was interfering with our drains. Id recommend. Rotor Rooter to everyone. -
Review 138 (2024-06-10 - Rating: 5)
Mr. Tony is was very nice professional. He got right to work and found the problem. -
Review 139 (2021-07-07 - Rating: 5)
Michael was soooo nice and very straightforward and professional without being mean , I will definitely use roto rooter again just because of him . He came early and fixed the problem within an hour , it also started to rain and he still continued to work . Aw man I love a professional company , they will definitely get all my business in the future . -
Review 140 (2020-04-10 - Rating: 5)
Josh was quick to respond. He knew his job well. Diagnosed the problem, which happen to be on the countys side of sewerage problem and helped me get it remedied. Josh was polite and professional.I would highly recommend him and Roto-Rooter Plumbing. -
Review 141 (2023-10-12 - Rating: 5)
Our serviceman, Glenwood, was excellent. He worked until the clog was completely cleared. I would highly recommend him. -
Review 142 (2023-10-03 - Rating: 5)
Jared was knowledgeable and clean. He got right to the problem and solved it without any excess work. I will gladly call again for that kind of service. -
Review 143 (2020-05-12 - Rating: 5)
First of all, I was able to get a plumber (service pro)to come to my house within an hour of calling. Rabon T. was professional, knowledgeable, and willing to help. Got me all set up with my new fridge water connection and got my old fridge moved too. I was very satisfied. Great Job! -
Review 144 (2023-11-21 - Rating: 5)
Chuck Freburger was awesome. Identified the problem quickly and repair. Provide information to alleviate future problems. Good job! -
Review 145 (2020-04-09 - Rating: 5)
Chuck came out promptly on a Saturday morning when I experienced a problem with my sewer pump!!! He installed a temporary pump to take care of the problem and returned the next week for a permanent fix. I was very impressed with his work and will use Roto Rooter again as needed. Thank you Chuck!!! -
Review 146 (2022-04-08 - Rating: 5)
Because my previously used plumber was unresponsive, I called Roto-Rooter. Very courteous and professional. The plumber arrived within the timeframe given and was quick to assess and resolve the very minor issue. Kyle ensured that he found the problem and was able to resolve it quickly. I will use Myrtle Beach Roto-Rooter for my future plumbing needs. -
Review 147 (2021-03-26 - Rating: 5)
I have used Roto-Rooter in Myrtle Beach three times now and every time their employees are extremely friendly and accommodating. On top of that the service they provide is a good quality and the prices are fair. At this point I wouldnt call another place... -
Review 148 (2024-01-30 - Rating: 5)
The guy tgat came out was awesome he worked on my kitchen sink clog until he got it cleared.the gentleman that did it was Damark he was great -
Review 149 (2023-06-04 - Rating: 5)
The technician Michael did a very good job unclogging our drain line. He responded quickly, and explained everything that he was going to do very well. -
Review 150 (2017-08-16 - Rating: 5)
Great experience from initial call to completion, sent help within an hour, Travis was friendly and honest - explained what he needed to do and why, was thorough in making sure issue resolved before he packed and left, very professional, plan on using for another project and would recommend him and company. -
Review 151 (2017-08-04 - Rating: 5)
We are so incredibly pleased with Roto Rooter for sending their tech Russ, he was extremely noligable and considerate. He fixed our problem and did an amazing job cleaning up. We would call Russ back if we ever need his expertise again. -
Review 152 (2022-11-19 - Rating: 5)
Ellis Smith has the utmost patience! He is an outstanding man! My dilemma took hours upon hours and he never gave up. He fixed it. We were both exhausted. He deserves a huge Christmas bonus!!!! -
Review 153 (2020-06-23 - Rating: 5)
We had a sudden onset of a drain flow issue throughout our home on Monday night. Called Roto-Rooter on Tuesday morning and because of the severity, they came out the same day, within an hour. Russ and Josh fixed our problem quickly!! They were professional and courteous! We could not be more pleased with this company and the A+ employees they have. Thank you Russ and Josh and thank you, Roto-Rooter!! We will always highly recommend you.The Napiers **satisfied customers -
Review 154 (2024-04-02 - Rating: 5)
Great service! All around; from calling in my problem and speaking to Pam, and having Michael come out to fix my problems! Both employees very courteous, polite and very professional! Would not hesitate to call again in a heartbeat thank you 😊 -
Review 155 (2022-10-27 - Rating: 5)
Cleared two kitchen drains, fixed disposal, cleared standing water from dishwasher and cleaned bathroom drain. Travis was prompt, courteous, efficient and explained everything he was doing. Excellent service. -
Review 156 (2017-10-11 - Rating: 5)
I called Rotor Rooter in the morning and they said they could send a technician same day. I told them I would be home at noon and Travis was at my house at 12:10. He was very polite and professional. He worked deligently to clear my clogged pipe. I will definitely use them again. -
Review 157 (2018-05-23 - Rating: 5)
Very pleased with Josh P. Very knowledgeable and took care of our clogged kitchen drain in short order. Price was reasonable. Josh was personable and offered an explanation for everything he did. -
Review 158 (2021-11-30 - Rating: 5)
Russ was very informative and courteous. He was professional and went the extra mile to be sure we were happy. Id highly recommend Roto-Rooter Myrtle Beach to anyone. -
Review 159 (2022-07-14 - Rating: 5)
Roto-Rooter is the best! We live in a rental home & have no choice on the plumber. 2 plumbers (not Roto-Rooter) came & never fixed the problem. Finally Chuck Freburger with Roto-Rooter came by & diagnosed correctly & quickly fixed the problem. No reason to ever use anyone else!! -
Review 160 (2022-07-19 - Rating: 5)
Clog occurred in the AM, my usual plumber did not have equipment to do a deep clean out….suggested RotoRooter. Made appt. Online for next day. Recvd confirmation of appt and time frame. Technician showed as scheduled. Took care of issue within the hour, cleaned up and was on his way. -
Review 161 (2023-01-09 - Rating: 5)
The technician was very courteous and professional. The leaking pipes under my sink were replaced the same day I called for service. I will definitely use again. -
Review 162 (2020-09-18 - Rating: 5)
Plumber was excellent, knew he needed assistance, called for back up and they worked together for several hours to repair old issues, they were terrific! I would have the same plumbers back, or at any other of my houses. You bet! Mt. Chuck and his helper were great! -
Review 163 (2019-03-19 - Rating: 5)
My experience with Roto Rooter and Russ in particular was a real pleasure. He as prompt, friendly, courteous and knowledgeable. He explained the problem and had it fixed in short order. I would highly recommend Roto Rooter and Russ for anyone in need of plumbing repairs. -
Review 164 (2022-12-28 - Rating: 5)
William quickly diagnosed the problem and had the needed part on his truck. He was super nice and helped me mop up and put stuff under the water heater in case of future issues. -
Review 165 (2018-08-23 - Rating: 5)
Russ couldnt have been more helpful..very pleasant and explained everything to me and was here in less than 1/2 hour . Would definitely call this company again and would more than likely ask for Russ if he was available. Thanks Roto Rooter!! -
Review 166 (2022-05-06 - Rating: 5)
I called Roto-Rooter for an animal rescue emergency while I was on vacation in South Carolina, and all I can say is wow, I am amazed and blown away by the exceptional service.I called Roto-Rooter emergency service line at 6:30pm on a Thursday for a baby kitten stuck in a sewer drain. I was told that one of their on-call plumbers in the area would call me for additional details and to determine if they could assist with this emergency. A half hour later I received a cal from Travis at Roto-Rooter: Travis was professional, timely and honest about the situation. I told him I’m on vacation and was riding my bike earlier in the day when I heard a “meow” from a sewer drain- I already sought the help of local Fire Department who came out earlier in the day to rescue the kitten but unfortunately were unsuccessful in their attempt. I explained that the kitten did not belong to me, but I would not stop trying until it was out of the drain and safe. Travis told me he would notify his on-call partner, Michael, pickup some supplies from the office and they’d be there as soon as possible- they were on site at the emergency location within an hour, arriving in the dark of night at 9:00pm.I met Travis and Michael at the sewer drain location at 9pm and explained the kitten did not belong to me and due to me being on vacation, was unable to take the kitten home if we did successfully rescue it. They opened the sewer cover which lead to a 4-foot deep manhole with 6+ inches of water at the bottom, and a pipeline that ran the width of the street which the kitten was inside of. The kitten was meowing constantly and immediately came to the opening 4ft down upon opening the sewer drain. Michael ran to the van to get some gloves, leaned down into the dark and wet sewer drain, and successfully scooped up the soaking wet kitten. The kitten looked to be about 3-5 weeks old and most likely would not have survived another night in that sewer drain.I explained to Travis and Michael that unfortunately I could not take the kitten into my home as I was long ways from home (I am from Boston, MA and this rescue was in South Carolina), but I’d bring it to a safe place. To my surprise and without hesitation, Travis assured me that since he lived in the area, he and Michael would see that the kitty made it out of that at area, far from sewer drains and to a safe place.I cannot thank Michael and Travis enough. They saved an innocent kitten life and absolutely made my vacation. THANK YOU ROTO-ROOTER!! -
Review 167 (2022-01-20 - Rating: 5)
Had a plumbing emergency at 11:00 at night. Travis arrived within 45 minutes and quickly and efficiently fixed our issue. Thank you so much Roto Rooter! -
Review 168 (2021-01-28 - Rating: 5)
Service was efficient and effective. Technician was knowledgeable and cordial. He accomplished needed repairs with dispatch in a professional manner. He was organized and kept the job site tidy. Very pleased with the promptness and quality of the work. -
Review 169 (2022-07-19 - Rating: 5)
I called in the morning and the technician, Michael, was there by mid morning! Michael quickly diagnosed the problem and had it fixed in no time. He did an excellent job! -
Review 170 (2024-08-12 - Rating: 5)
Called and they came out on a Sunday evening after multiple 24/7 companies called and not even an answer or call back. Issue was bigger than expected and they arrived at 8 am Monday morning to tackle the job. Had to remove a concrete walkway to get to the busted pipe from the clean out to the city main. Dug it up, fixed the pipe, poured concrete and created the walkway and did all this in a days work!!! Glenwood, Paul, Jack and field manager thanks again ! -
Review 171 (2021-11-13 - Rating: 5)
Travis communicated well and was very thorough with his explanations. He was professional and courteous. I would recommend him for service to anyone! -
Review 172 (2024-07-07 - Rating: 5)
Eric was polite, organized, neat and professional.Thanks -
Review 173 (2018-05-08 - Rating: 5)
Really outstanding service! I traveled 2975 miles to fix up my Myrtle Beach home for sale. Irrigation system not working. Russ came out the very next day and replaced the valve. Still not working. Turned out that landscape workers had severed control wires. I ran new wires and tested. SURE ENOUGH it works again! Russ saved me countless hours of work and anxiety! -
Review 174 (2024-02-04 - Rating: 5)
I was scheduled with Glenwood Johnson. He was extremely helpful and nice. Professionalism through and through. -
Review 175 (2018-07-25 - Rating: 5)
Josh did a great job. He was in and out without any issues, he was effeicent and he also taught me about my hot water heater, what to look for and what to do if it leaks. Great job Josh appreciate it -
Review 176 (2021-12-31 - Rating: 5)
Clog between septic tank and home turned into a much larger problem. Found out pipe was crushed. Michael was terrific and went the extra mile in getting us back to normal. Great job. -
Review 177 (2024-11-18 - Rating: 5)
Very professional. Problem was identified and resolved quickly. -
Review 178 (2023-09-05 - Rating: 5)
John and Zach were very professional, friendly and worked from the time they arrived until they left. I will request them for my services going forward -
Review 179 (2024-02-04 - Rating: 5)
Damark saved the day. Very professional, worked quickly and diligently, while friendly and courteousService. -
Review 180 (2022-10-24 - Rating: 5)
Ellis was very professional and courteous and prompt. Freed up clogged washer drain quickly. $270 for a 15 min snake job is excessive however -
Review 181 (2023-06-14 - Rating: 5)
The rep, Michael DeHaven was very professional and knowledgeable of the problem and resolved the issue and was willing completed the task very quickly. Would highly recommend this company. -
Review 182 (2020-10-20 - Rating: 5)
Mr. Weeks was very thorough when looking at the garbage disposal for issues. He made sure both sides of the sink were draining properly after repairing the disposal. While here, he also took a look at a toilet that had been making noises with each flush. The toilet didnt make any noises when he flushed it, of course, but when it starts acting up again I will give Roto-Rooter a call. -
Review 183 (2021-10-25 - Rating: 5)
Michael was professional and knowledgeable. He explained all the things that I have no idea about. Thank you also for people calling before and after the job was done. Extremely grateful! -
Review 184 (2018-04-13 - Rating: 5)
Had a tub with clogged drain and broken off plunger/stopper inside the walls of the tub. Garry let me know up front that the job could take 2 hours due to the way my condos plumbing was constructed. He got everything fixed in less than an hour! Will definitely call Roto again for any future problems! -
Review 185 (2019-04-03 - Rating: 5)
Russ was most efficient and it didnt take long for him to make a diagnosis. He made the repairs in a timely manner. I would definitely call Roto-Rooter again. -
Review 186 (2024-10-08 - Rating: 5)
He was very polite, answered all my questions and knowledgeable. -
Review 187 (2023-10-26 - Rating: 5)
Chuck came to our house and fixed our problem. He was very professional and kept me informed about everything he did -
Review 188 (2023-01-13 - Rating: 5)
It was a pleasure doing business with William. He clearly explained every step of the installation process and answered all of our questions. A very knowledgeable man. -
Review 189 (2018-10-31 - Rating: 5)
Roto-Rooter sent a plumber within an hour of our calling. Gary R did an excellent job. He was thorough and very professional -
Review 190 (2019-05-16 - Rating: 5)
Called Roto-Rooter for commercial toilet issue. Travis arrived in a timely fashion and resolved our problems in a matter of minutes. Very personable, yet professional. Highly recommend!