Mr Drains Plumbing & Water Clean Up

Located in Madison, Alabama

Address: 381 Gillespie Rd, Madison, AL 35758, United States

Phone: +1 256-541-8116

Rating: 4.9

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Comments

Review 1 (2024-12-28 - Rating: 5)
Mr. Drains plumbing was a great company a great company to me. They quoted me a fair price to fix my plumbing issue. John and Jesus worked on problem until it was fixed which took some time. Then I had another plumbing issue which was easily than the first. Thinking that I would be told that they couldn’t do it or quote me a price that they didn’t want the job. Hear was another fair price and the job was done. They were a God send I had my plumbing fixed. John also mentioned how AFS did a great job on my crawlspace and he didn’t see how it looked before. I never heard a company compliment another. That’s cool.They worked on a Friday after 12 if that helps anyone. I started tell people about Mr. Drains plumbing company and how they fixed my plumbing and restored hope to me.

Review 2 (2024-12-17 - Rating: 5)
Cannot say enough good things about the responsiveness of Mr Drains Plumbing. Very knowledgeable and thorough. Jesus and Armondo are top notch. The office coordinator was very professional and courteous. Highly recommend! Would hire them again without any hesitation.

Review 3 (2024-10-19 - Rating: 5)
Armando and Jesus promptly responded to my residence within 20 -30 minutes after contacting the company to attend to a clogged drain. They were polite and professional throughout service provided on the drain and offered valuable advice to prevent recurrence.* The Takeaway for me was the way these Professionals attended to the issue with care as if it was their own. They tested the drain at least 3 times or more to ensure it functioned properly and asked if I had any questions to assess my satisfaction.* I would not hesitate to contact Mr. Drains if ever required in the future. If you have a drain issue or looking for optimum service, speed, thoroughness, and fair price for services rendered, I Highly Recommend giving Mr. Drains an opportunity.

Review 4 (2024-11-28 - Rating: 4)
$1218 was steep for a main line check and tank pump (only reason for 4 stars). But for the day before Thanksgiving, taking on a call that I put into Septic Pros at 7 that these guys completed at 11:45pm, it’s hard to be too picky. Armando and Jesus were diligent and upfront. No complaining about the weather and arduous about their task. And I mean ZERO complaints. Considered having them over the next day for dinner! Great folks and very respectful. Did try Aardvark but they took this week until next Wednesday off. Family is important which I get. But I’m glad we got Jesus and Armando who gave spot on recommendations and handled the work with professionalism

Review 5 (2024-11-12 - Rating: 5)
John and his team were extremely professional and worked very timely to get all my much needed projects completed. There was no mess left and all done exceptionally well. I highly recommend them and will be using them again. Very polite and friendly and trustworthy.

Review 6 (2024-07-22 - Rating: 5)
Mr Drains was fabulous. They answered the phone promptly and set up an appointment the same day. They were punctual and very polite. John Sandoval and his crew did a great job. They were very considerate of my house and removed their shoes every time they entered the house. Within a couple of hours, they completed the job and cleaned up. Im a big DIYer and very picky. The work was beautiful and I couldnt have done any better myself. The price John quoted was the price I paid with no extra fees or charges added. After the emergency job turned out so nice, I called them back a week later and had all of my fixtures in the two bathrooms replaced so that they would match the first one they replaced. Everything about this plumbing company is first rate and I would recommend them to everyone.

Review 7 (2024-11-27 - Rating: 5)
Mr. Drains plumbing was able to get a septic tech out to me within a few days. It’s an older and larger system so it was a little more involved and pricier than I expected, but they were quick and professional and I have confidence that my septic system was cleaned effectively.

Review 8 (2024-11-05 - Rating: 5)
Armando and Jesus very courteous and professional. They showed up and completed the work in a timely manner. Price was what it was but affordable given same day service. I will likely use this company again.

Review 9 (2024-10-06 - Rating: 5)
My septic pump died late saturday. all the other 24/7 companies said i would have to wait til monday. John and Armando had no problem coming out a Sunday. They arrive before the service window time. They both showed me what was wrong and explained how everything worked and how they were going to fix it. Once they fix everything, they showed me that everything was working like it should. Definitely going to give them a call with any of my plumbing problems. 100% recommend.

Review 10 (2024-10-15 - Rating: 5)
Mr Drains followed through on what they said. Armando and Jesus were punctual, courteous, and professional. They explained what they would do and provided a cost estimate prior to starting the work. Our problem was a clog btwn the house and the road. Camera was used to show me the clog. After clearing the clog, camera was used again to show me a clean, clear drain all the way to the city sewer line. Within two hours after arrival, sewer drain was running free.

Review 11 (2024-12-08 - Rating: 5)
Armando and Jesus came out late on a Sunday afternoon to clear a severe blockage in our sewer line. Our house does not have a cleanout and they had to climb our very steep roof in the rain. They got the line cleared and even went as far as to clean the tub and the shiwer from where it had backed up. Very friendly and very professional! Thank you!

Review 12 (2024-01-29 - Rating: 5)
Chris, John and Jesus were awesome!This was our first time having to have our septic system cleaned, and they were so great. They came out, gave us an initial estimate, and were able to do the work the same day.They let us ask questions, and they were super kind answering. This was our first time dealing with this kind of tank. We were able to ask them about future work we might have to get done. I would happily recommend them to anyone.

Review 13 (2024-01-22 - Rating: 5)
Chris was awesome! He arrived fast, was very professional, friendly and knowledgeable. He spotted the problem within minutes and let me know that my septic issue was covered by the sewage provider which saved me a bunch of money! I am so grateful for his honesty and highly recommended using Mr. Drains plumbing. And ask for Chris if hes available. Hes a top-notch guy.

Review 14 (2024-04-11 - Rating: 5)
Mr Drains is my go-to business for any plumbing issue! They came to my rescue this past January when Madison/Huntsville had that frozen week of chaos! I had pipes burst twice at my home. My regular plumber said theyd be there the next day...but they never showed and didnt call/text/email. So, Im done with them!! I found Mr Drains and they showed up early the next morning and repaired my issue!! Then, when I had another pipe burst a few days later, they showed up in 30 minutes with no notice and repaired the second burst pipe. They are top-notch, very professional, explained everything, and are very responsive. They are my Plumber of choice and I give them two enthusiastic and very satisfied thumbs up!! Thanks Mr Drains!! :)

Review 15 (2024-12-28 - Rating: 5)
Great customer service! With it being Christmas Eve, they were able to still get technicians out in a quick manner to help us. Armando and Jesus were personable and handle the issue at hand quickly and efficiently. I highly recommend them👍.

Review 16 (2024-06-07 - Rating: 5)
All around amazing service. They came out same day and fixed not only a leaking intake to the house but a busted cast iron sewage line out of the house same day, all before dinner. They were professional and sweet as can be.

Review 17 (2024-02-12 - Rating: 5)
Chris with Mr Drains was right on time. He was very professional yet friendly,and knowledgeable about my drain issue. He kept the workplace clean while he was working and cleaned up when he was done. I chose Mr Drains because of their good reviews online, and I am happy to add mine to that list! I will definitely call them again for my plumbing needs.

Review 18 (2024-02-28 - Rating: 5)
Chris, has great customer service skills. He came right in , listened to the problem and explained what needed to be done once I approved the cost. He got it done quickly. Id use this service again as well as recommend him to others. This was at 8:45 pm.

Review 19 (2024-07-02 - Rating: 5)
Big thank you to John, Jesus and Armando. They were quick to respond to our call and were able to give us a quote and complete the repair immediately.

Review 20 (2024-01-18 - Rating: 5)
Exceptional service! I called because I had no hot water (frozen pipe in the winter storm), and John and Jesus showed up in under an hour. They were very professional and explained everything in a way I could understand. Would highly recommend! I plan to use them for all my maintenance and emergency plumbing needs going forward!

Review 21 (2024-02-09 - Rating: 5)
I will definitely be using pros septic for any of my septic/plumbing needs. Chris is the man. Hard worker and got my septic tank very clean. I would recommend Chris and pros septic anytime. Thank you for everything!!

Review 22 (2024-11-11 - Rating: 5)
Jesus and Armando were great to work with. Informative and fast.

Review 23 (2024-02-08 - Rating: 5)
Chris was very kind but professional. He took care of our problems correctly but tumely manner at the same time. We really appreciate him and his company for good work.

Review 24 (2024-12-29 - Rating: 5)
Excellent work. Prompt. And reasonable price. They replaced a collapsed 60 year old washer drain line in one afternoon, from call to completed job.

Review 25 (2024-01-15 - Rating: 5)
HUGE thank you to Septic Pros, specifically Chris, John, and Jesus!! These guys pumped our tank today in 22 degree weather, so our lines would not be overflowing anymore- God bless them. They went above and beyond and came quickly and communicated efficiently. Very friendly. We are so grateful 🙏

Review 26 (2024-03-20 - Rating: 5)
Great job that Chris, John and Jesus did in cleaning our septic tank. First time getting our tank cleaned and they had to dig deep to get to it. Very professional and friendly.

Review 27 (2024-01-25 - Rating: 5)
Chris has been the most professional and thoughtful person we couldve had come by Oakwood and assist. Weve followed him since he was at roto rooter and hes always done a phenomenal job!

Review 28 (2023-11-19 - Rating: 5)
Our septic tank backed up on a Saturday right before Thanksgiving when the whole family was going to be in the house. Chris and John responded quickly and did a great job. I would highly recommend them.

Review 29 (2023-12-13 - Rating: 5)
All three representatives of Mr. Drains Plumbing were extremely professional, helpful and respectful during their entire visit. I really appreciated their detailed servicing and explanation. I highly recommend Mr Drains for your septic servicing!

Review 30 (2023-09-28 - Rating: 5)
Michael Harrison is a national treasure. He should be protected at all costs. Had a clogged pipe start flooding our house the night before a big trip and he was there with a plan within 10 minutes. He had it fixed AND cleaned up within an hour. 100000/10 recommend.

Review 31 (2024-12-21 - Rating: 5)
Truly 24/7 service. On a Friday night around midnight our sewer line decided to back up and our toilets could not be used. Not only were they the only service that could respond that night, they were prompt and professional. Pricing was fair for after hours and I would not hesitate to use them again!

Review 32 (2023-05-27 - Rating: 5)
Arrived in 30 minutes after my call was received. He and his assistant quickly diagnosed the problem of roots growing through our drain line. I asked if it could fixed today, and was told, absolutely. The job was completed perfectly, in a very short time. I very happy with the service!

Review 33 (2023-02-25 - Rating: 5)
I cant say enough good about John and his crew! Great work, fast, professional, and truly good people! I absolutely recommend!! We will only use this company for any plumbing issues. We bought a money pit in Toney, so these guys will be here a lot. Incredible service!! 24 hours!

Review 34 (2023-12-21 - Rating: 5)
Had a leak at the meter and the crew that came out immediately tackled the issue, not only with the water leak but with the extensive amount of roots within the yard. Not only did they work endlessly but they stayed probably longer than needed to get water back up and running the same day. Can’t say anything negative about these guys. It’s very much appreciated!

Review 35 (2023-09-01 - Rating: 5)
Everything a plumbing company should be! Fast response & Michael Harrison is polite, helpful, friendly & honest, with quality work done at the quoted price. I’ve used other area companies but when I need any other work done, MR Drains Plumbing & Water Cleanup will get that call.

Review 36 (2024-03-03 - Rating: 5)
Chris was awesome. called multiple companies and he was the only guy to find our issue. he cameras our line and found our issue. super nice and friendly thank you chris

Review 37 (2024-01-24 - Rating: 5)
Chris and Jesus came out 7pm to pump out my septic. Very easy process and I appreciate the professionalism. Definitely would recommend to others

Review 38 (2024-02-23 - Rating: 5)
Chris and Jesus were very professional and knowledgeable explaining how to maintain my water main clear after inspecting my pipes. Great service!

Review 39 (2023-04-19 - Rating: 5)
John was the best. He promptly arrived to the job after hours and identified the problem, briefed me with a game plan and got it all done on time and with the highest quality. Fixed my water line leak and repaired the toilet as well. Highly recommend. 10/10

Review 40 (2024-02-28 - Rating: 5)
Chris, came and took care of our plumbing problem tonight. Good customer service. I’d recommend him to as well as use this service again.

Review 41 (2024-01-20 - Rating: 5)
Chris did a fantastic job helping us understand and correct our problem in extremely cold weather. Cant say enough good words about the job he and his coworkers did for us.

Review 42 (2024-01-09 - Rating: 5)
Chris and his partner showed up when scheduled. Explained what they would be doing in a way anyone can understand. Very friendly guy. Great to do business with

Review 43 (2023-04-01 - Rating: 5)
I’ll save you some time. Stop scrolling and hire Mr. Drains! You will not find anyone more professional than John Sandoval. I’ve used his services twice now and I can’t say enough good things. He came and fixed both problems the same day I called. John is a problem solver and will do whatever it takes to get the job done right. He is also very personable and gives a fair price!

Review 44 (2023-02-06 - Rating: 5)
Over the weekend our sewer line failed and nothing would drain. We called and John, the owner, came over on a Sunday morning to inspect and give us an estimate. His price was reasonable and was able to start and finish on that Monday. Would highly recommend to anyone that needs plumbing services

Review 45 (2023-11-14 - Rating: 5)
Chris did and excellent job, came out late at night and took time to explain my septic system to me and tips to keep it healthy. very good service

Review 46 (2022-10-16 - Rating: 5)
Ive used other plumbing companies in the area and decided to give these guys a try. I do not regret my decision. People complaining about pricing are clearly unaware of the inflation that impacts *everyone*. They arrived just a couple hours after my initial call and had my mainline cleared quickly. No mess either! Highly recommend. Shoutout to Mr. Sandoval and Mr. Harrison.

Review 47 (2024-03-02 - Rating: 5)
Excellent work. Came to my campground on the weekend and located and repaired a leak in my RV. Very professional and polite. Would recommend these guys

Review 48 (2022-09-15 - Rating: 5)
We were having some issues with our drains so we turned to good ol Google for help finding a plumbing company. Mr. Drains is Google guaranteed, so we called them first. From start to finish, it was a pleasant experience. Mike H. ,John S., and technician Arnoldo came out, fixed our issue, and were great to work with. They are professionals who know their business and I highly recommend them!

Review 49 (2023-12-14 - Rating: 5)
Chris is awesome!! Very efficient, hard working, and reliable. Definitely recommend to all in need of plumbing services.

Review 50 (2024-11-28 - Rating: 5)
The plumber arrived on time on Thanksgiving. Did an amazing job ! Unclogged and working in no time!

Review 51 (2022-09-01 - Rating: 5)
THESE GUYS ARE AMAZING!! I can not say enough good things about this business! We needed an emergency plumber late last night and John arrived asap - thorough, friendly, HONEST and professional. They have our business for life!

Review 52 (2023-02-08 - Rating: 5)
John was able to come and provide a complete gas water heater repair and was extremely professional, also went out of his way to teach me a few things to maintain the water heater, I would definitely recommend John for any future plumbing work.

Review 53 (2022-10-11 - Rating: 5)
Even though we did not use their service, they did recommend someone for the issue we had. The company is a family owned, and the plummer and support staff were absolutely great! If we have plumming issues in the future, I would use their service in a heartbeat (figure of speech).

Review 54 (2024-04-02 - Rating: 5)
These guys done a really great job with the grinder pump and septic tank. I would recommend this company to anyone that needs their services....

Review 55 (2024-02-22 - Rating: 5)
Chris and Jesus’ were the technicians that cleared a sewer line at my house today. Both of these guys rock..! Very polite and helpful.

Review 56 (2023-11-19 - Rating: 5)
John & his co worker were great! They did their job in a respectful & professional manner! I highly recommend!!!

Review 57 (2022-12-02 - Rating: 5)
I was referred by a friend . Water company reached out regarding a possible water leak in the house. It sounded a bit terrifying I should say. So I called Mr. Drains-plumbing and immediately got a response by a sweet lady on the other side. Took care of the call almost immediately and sent someone right away. His name was Jhon, gave me his card as soon as I open the door. I explained the issue and he was very professional. Took a look/ walk around the whole house, checked the bathrooms and found the issue. Immediately offer to solve the problem and voila!!! Problem solved. Thank you so very much Jhon I will surely recommend this company and services to anyone that needs some help with plumbing.

Review 58 (2024-10-30 - Rating: 5)
Prompt, professional, and friendly - 5 stars all around!

Review 59 (2024-01-31 - Rating: 5)
Chris was amazing. Got my clogged sewer pipe fixed in no time and he is a super nice guy.

Review 60 (2023-11-16 - Rating: 5)
Choose Mr Drains for your plumbing needs. They are fast, efficient, and nothing hidden from you. They do it all with excellent work and no problems.

Review 61 (2024-07-17 - Rating: 5)
Great communication, came out next day and completed work quickly.

Review 62 (2024-09-26 - Rating: 5)
Took care of the problem quickly. And even gave me a military discount. I will definitely call them if necessary in the future.

Review 63 (2024-03-20 - Rating: 5)
Chris did an outstanding job! Very knowledgeable and personable! Would highly recommend!

Review 64 (2024-03-22 - Rating: 5)
Chris was great! Very professional! Got us fixed quickly!!

Review 65 (2024-11-20 - Rating: 5)
Excellent job and very, very professional and gave me some maintenance tips.....So Glad I chose your company .....They saved the day👍💯

Review 66 (2023-05-15 - Rating: 5)
John replaced my water pressure valve after I noticed reduced pressure. He worked me in the same day that I called and was very professional and a pleasure to deal with. Thanks

Review 67 (2024-03-03 - Rating: 5)
Chris came out to find and fix my issue, and cleaned up after himself! Would definitely recommend!!!

Review 68 (2023-11-17 - Rating: 5)
Chris and John did amazing on my water heater install. They also pumped my septic tanks.

Review 69 (2023-11-13 - Rating: 5)
Chris and John were very friendly and did an excellent job with the septic tank.

Review 70 (2024-02-29 - Rating: 5)
Driver and dispatch personnel where great to work with. They were very professional and worked with our schedule.

Review 71 (2022-04-13 - Rating: 5)
The technician, john that came out to help us was on time and very helpful with what we needed done. I recommend him to everyone! Also, very reasonable prices!

Review 72 (2024-01-01 - Rating: 5)
Chris was awesome!! 10/10 recommend using these guys! Such a great experience!

Review 73 (2024-01-27 - Rating: 5)
Chris was great, timely, knowledgeable and handled everything. Would recommend to anyone.

Review 74 (2024-06-07 - Rating: 5)
Fast, honest, and incredibly helpful. Will definitely recommend and use again

Review 75 (2023-12-07 - Rating: 5)
Awesome service and super responsive. They were here in less than two hours after I got in touch with them.

Review 76 (2024-03-03 - Rating: 5)
Chris arrived quickly, communicated clearly, and left the work area tidy. Much appreciated.

Review 77 (2024-03-26 - Rating: 5)
Chris was absolutely amazing!! Keep up the good work!

Review 78 (2023-05-22 - Rating: 5)
Excellent service as far as informing me of the arrival, an explanation of my problem, how my issue would be resolved, taking care of my front lawn, and a final follow through view of what work was done.Thank you!

Review 79 (2023-12-06 - Rating: 5)
Chris did a great job and really helped understand the septic system.

Review 80 (2023-12-08 - Rating: 5)
Smelliest $900 I’ve ever spent. Chris and Jesus were prompt, friendly and professional.

Review 81 (2023-12-19 - Rating: 5)
Chris was awesome! He cleaned the clog out of the bathtub drain quickly!

Review 82 (2024-01-05 - Rating: 5)
Chris was awesome and took care of the problem very fast. Great guy!!!

Review 83 (2023-12-05 - Rating: 5)
Chris was nice .and to come out and just look at it without pay is really nice two thumbs up

Review 84 (2023-11-14 - Rating: 5)
Very courageous and transparent. Up front costs.Chris was great and knowledgeable.

Review 85 (2023-11-13 - Rating: 5)
Chris and John were Very professional and amazing to work with.

Review 86 (2024-02-24 - Rating: 5)
The guys were very knowledgeable and expediently solved my lavatory issues!

Review 87 (2024-01-06 - Rating: 5)
Had a clogged kitchen sink drain and Chris handled it quickly and was very friendly. Thanks again!

Review 88 (2024-02-20 - Rating: 5)
Chris and Jesus are great! On time, professional and courteous!

Review 89 (2023-11-26 - Rating: 5)
I appreciate the great quality work and top notch customer service… Thanks again Chris Davis…

Review 90 (2023-11-19 - Rating: 5)
Love the company and customer service! Great people and did the job very well!

Review 91 (2024-06-07 - Rating: 5)
Had a leak that we noticed and called Mr Drains. John and Jesus came out that afternoon diagnosed both the leak and and unknown sewer issue and took care of both same day for us. Will definitely use again.

Review 92 (2024-01-31 - Rating: 5)
They were fast, friendly, an efficient! They did an awesome job!

Review 93 (2024-01-30 - Rating: 5)
Chris and Jesus did good work and even put up with my stupid questions. Thank you Heike

Review 94 (2023-12-05 - Rating: 5)
Chris did a wonderful job! Quick, helpful, and efficient!

Review 95 (2024-03-20 - Rating: 5)
Courteous crew, provides insights to keep our system running and answered all our questions

Review 96 (2023-12-05 - Rating: 5)
John and team did a great job! Highly recommend!

Review 97 (2024-02-09 - Rating: 5)
Chris was awesome and very professional!

Review 98 (2024-01-12 - Rating: 5)
Chris and Jesus came out a little while ago and repaired my kitchen sink. So respectful and even took their shoes off due to rain. Very polite and professional! I would highly recommend them!

Review 99 (2024-02-13 - Rating: 5)
Chris was extremely helpful, polite, and worked quickly to resolve our septic issue. I would definitely use this service again and ask for Chris as our technician.

Review 100 (2024-03-03 - Rating: 5)
They came out the same day to fix our water leak! Very professional as well as friendly. We will definitely call them again in the future for any plumbing issues!

Review 101 (2024-01-30 - Rating: 5)
Chris Davis and the team did an amazing job! He was courteous, professional, and thorough. I highly recommend this company!

Review 102 (2023-11-22 - Rating: 5)
Chris and John did great at pumping the septic!!!

Review 103 (2023-11-15 - Rating: 5)
We are repeat customers with Mr. Drains. John and his assistant, Chris were very professional and efficient. They did a very good job and we will be calling Mr. Drains for all of our plumbing needs in the future.

Review 104 (2023-11-22 - Rating: 5)
Chris did great pumping my septic

Review 105 (2023-12-14 - Rating: 5)
Chris was quick, accurate and fair. Thank you

Review 106 (2024-12-09 - Rating: 5)
Great Professionals

Review 107 (2024-01-13 - Rating: 5)
Chris and Jesus were awesome!!! Very professional and friendly!!! Highly recommend to everyone

Review 108 (2023-11-19 - Rating: 5)
Amazing job from Mr. Chris Davis getting us all cleaned up! Great work

Review 109 (2023-10-10 - Rating: 5)
Same day service. Very knowledgeable about what he was repairing. Great customer service.

Review 110 (2023-01-18 - Rating: 5)
John, Mike, and the crew were great! We had an emergency, they came out, camerad the system, gave us a temporary repair, and identified the root cause. Monday morning they were here, repaired the first problem, and identified another! The second wasnt on our property, so They called the City (above and beyond to do that for us!), to have them inspect. City refused to fix, because it wasnt a problem with the main. 2 Days, 2 BIG Jobs, and were good to go! Not only did they do the repairs, but they left the job site clean and in working order! The whole way, John explained what was happening, what the solution(s) would be, and the cost and time it would take. Highly recommend!

Review 111 (2023-11-15 - Rating: 5)
Loved having Chris at Mazda toyota. Very professional and timely.

Review 112 (2023-11-27 - Rating: 5)
Great service provided, great communication skills, and they did amazing with the services they performed!

Review 113 (2023-11-11 - Rating: 5)
Hands down the best plumbing company in Huntsville. And affordable!!

Review 114 (2023-12-28 - Rating: 5)
Chris was very friendly and really knew his stuff! If needed again I will definitely request Chris and use Mr Drains.

Review 115 (2023-11-13 - Rating: 5)
Great company. Very transparent and affordable.

Review 116 (2023-08-22 - Rating: 5)
We would highly recommend Mr. Drains! Theyre always on time, friendly, and knowledgeable about our plumbing issue.