Monona Plumbing and Fire Protection

Photo of Monona Plumbing and Fire Protection

Located in Madison, Wisconsin

Address: 3126 Watford Way, Madison, WI 53713, United States

Phone: +1 608-273-4556

Rating: 4.6

Services

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Categories

  • Plumber
  • Fire protection service

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Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    We used Monona Plumbing and Fire Protection to have a brand new gas Water Heater installed in our home. Everyone I spoke to on the phone before having it installed was very kind and helpful on the phone. Our old one was over 25 years old. Logan Knuteson came to install it, and he did a fantastic job of installation. I would highly recommend them to anyone, and I will definitely use them again.

  • Review 2 (2024-10-09 - Rating: 5)

    Service man Rob was quick and clean. Thought we had a blocked sewer line but Rob found it was much simpler.MPFP helped me out 3 yrs ago. I recommend them to fix it right the first time. Thanks again, Rob!

  • Review 3 (2024-07-01 - Rating: 5)

    I recently used Monona Plumbing for the first time - the garbage disposal was leaking and when I called my usual plumber I was told they couldnt come out for 4 days and required a credit card to make the appointment! Monona Plumbing was so much easier to work with - had a plumber out within hours, who was capable and very pleasant. Will definitely use them again in the future.

  • Review 4 (2024-02-11 - Rating: 5)

    Professional work from initial bid to completion of job I was very satisfied. no issues the tankless water heater install and initial testing was well done. Second time weve used Monona Plumbing both times have been a positive experience

  • Review 5 (2021-02-24 - Rating: 5)

    I looked into a couple other plumbers during a recent upgrade for my kitchen (faucet, disposal, filter, dishwasher, and plumbing for new sink). I very much appreciated the friendly, professional service from MPFP. From getting an estimate to the final installation, they were always responsive and knowledgable. The installer went above and beyond in getting a proper fit for my dishwasher under a new countertop, which would have cost me hours and $$ to have done otherwise. Thank you so much to the team at MPFP. I have already, and will continue, to recommend you to others, and will certainly be back for any future plumbing needs.

  • Review 6 (2024-08-14 - Rating: 5)

    Todd was out today to do some repairs. Efficient, friendly, and a joy to have in our home. Keep up the great work MP&FP!

  • Review 7 (2024-01-18 - Rating: 5)

    They were very courteous and professional on the phone. Were able to get someone out right away and got my new water heater installed and running quickly. Pricing was very fair compared to other places I had called. Very nice technician, also.

  • Review 8 (2024-12-16 - Rating: 5)

    Top notch customer service! Detail oriented Service Technician. Quality work! We highly recommend!

  • Review 9 (2024-04-16 - Rating: 5)

    Monona Plumbing provided the emergency care we needed when a leak occurred while we were out of town. They were there within a half hour of our call and helped our house sitter with setting up a remediation company.

  • Review 10 (2024-04-11 - Rating: 5)

    Todd with plumbing was great. He took care of the issue but also did a really nice job educating about the problem and providing a lot of recommendations of dos and donts around plumbing. He was very happy to share his wealth of knowledge.

  • Review 11 (2023-06-27 - Rating: 5)

    Great work on our fridge line! Ended up having a ton of questions as new homeowners on the plumbing in the house and they were very gracious and informative with the their time. They have their stuff squared away and will definitely go back for future plumbing work.

  • Review 12 (2023-06-10 - Rating: 5)

    All the stars for Brian, and wish I could give more. He explained what he was doing and why very clearly, and did beautiful work that looks much better than it did before. As a new homeowner, it’s nerve-wracking to have unexpected repairs, but he was incredibly reassuring, and absolutely went above and beyond in his work, and to help me feel safe. He explained what I did and didn’t need, and refused to upsell me for unnecessary repairs that I originally thought I needed. He didn’t mind that I watched him work, and was incredibly patient with my many questions. Highly recommend requesting him if you’re able to, he’s fantastic.

  • Review 13 (2022-07-27 - Rating: 5)

    Thank God for Todd!Plumbing issues are always a surprise; and for us - always at the least opportune time. Fortunately we have people like Monona Plumbing to service our area, and more specifically, Todd! His level of professionalism and expertise has been phenomenal. Whether or not its a Holiday, rain, or shine, Ive always had amazing experiences when dealing with Todd at Monona Plumbing. Thank you for your service and the amount of value you provide!

  • Review 14 (2023-11-07 - Rating: 5)

    Nora was very friendly and communicated well. Jeff W., Terry, and Brian were very courteous, efficient and professional. They got me in ASAP and did a quality job. Price came in under what was quoted. I was very satisfied!

  • Review 15 (2024-10-31 - Rating: 5)

    Randy and his crew at Monona Plumbing did a fantastic job with our whole house remodel. Randy was professional, kind and communicated very well. We vetted a lot of plumbers and are happy we choose Monona Plumbing. Monona Plumbing is our top choice for any future plumbing needs. Thank you Randy and Monona Plumbing!M&M

  • Review 16 (2023-11-10 - Rating: 5)

    Company installed a new 75-gal water heater two days after I first called. Technician was prompt, polite and professional - also a perfectionist which was great from our standpoint.

  • Review 17 (2023-06-23 - Rating: 5)

    Todd the repairman showed up and spent a few hours in direct sunlight on this 90+ degree day, and worked continuously until he got the blockage taken care of. Very professional and extremely knowledgeable about how to get my line clean. Ill definitely call them back if I need further assistance.

  • Review 18 (2022-03-25 - Rating: 5)

    I had a very positive experience with Monona Plumbing & Fire Protection for a major plumbing project. Specifically, the sewer line under my basement floor had deteriorated and cracked. This kind of repair is always expensive/unwelcome, but Monona Plumbing was good to work with. They made scheduling the quote and then the work itself easy. They responded quickly to messages, showed up when they said they would, and answered all of my questions to my satisfaction. They were able to route new piping to avoid damaging an existing shower, simplified and improved the piping they replaced, and the estimate they gave me was accurate to the final bill. Hopefully my house will take it easy for a bit with the surprise projects, but when future plumbing projects inevitably come up, Monona Plumbing will be my first call.

  • Review 19 (2022-08-16 - Rating: 5)

    Monona plumbing went above and beyond for us. As new home owners we found that we had a multi step project ahead of us to update our older home. During this we had other contractors that were a nightmare to get scheduled and even get responses from. Monona plumber was just the opposite they were were timely with quotes and scheduling and when we had to put them on hold to get other work done they followed back up with us to see how things were going. This was so helpful because juggling a multi faceted project can be a full time job by itself. Also their technicians were great both timestimes. They were respectful o my cats making sure doors got closed and especially when using chemicals that could harm a curious cat. They took the time to answer all my questions and treated me and my home with respect. They pricing and billing practices are incredibly fair. Overall I would recommend them to anyone looking for a plumber. They made this part of our project so low stress, I can not thank them enough.

  • Review 20 (2023-09-07 - Rating: 5)

    Monona Plumbing has done work for me on a couple of different occasions. Most recently a water heater replacement. Good quality work and excellent technicians every time.

  • Review 21 (2024-03-22 - Rating: 5)

    Monona Plumbing helped me in determining the toilet I needed, given the age and size of my bathroom. The installer was prompt and professional given the constraints at hand. I will call Monona Plumbing again, for my next project.

  • Review 22 (2022-02-05 - Rating: 5)

    Chuck showed up on time as promised, was very friendly and personable, and was in and out in no time, installing my Wi-Fi safety shutoff valve in under an hour. As far as the business is concerned — of all I contacted, Monona was the most responsive, the most in depth, and fairly significantly the best value, and they asked about mask preferences ahead of time (which were adhered to!), which is not something I have experienced with other contractors. I would happily contact Rick again for an estimate or have Chuck do work for me. Well done.

  • Review 23 (2023-08-10 - Rating: 5)

    Handled two problems in one site visit. Called on a Sunday evening (Non-emergency), Monona PFP called back by 8:30am and had plumber working on problem by 12:30pm that day. Very professional, flexible and finished these two items efficiently and to our satisfaction.

  • Review 24 (2024-01-31 - Rating: 5)

    They came after the holidays and installed a new in-house water faucet that was leaking. They were friendly and courteous. They worked fast and the price is right.

  • Review 25 (2021-08-27 - Rating: 5)

    My 88 year old mother had toilet and shower issues- the toilets wouldnt flush and shower wouldnt drain. She was very upset as 88 year olds tend to get. I called Monona plumbing and they were at her condo within 2 hours and took care of everything. The toilets are working and my mother has calmed down. Dave and Mike responded to moms condo and called me to let me know when they would arrive and then updated me when the job was done. I am very impressed with the service, quality of the work and fantastic responsiveness. I would highly recommend Monona plumbing- i am extremely satisfied that I called them- Really terrific work.

  • Review 26 (2023-02-07 - Rating: 5)

    Terry was very competent, friendly, instructive, and efficient. Great communication. Needed all sink and toilet turn-off valves and piping replaced due to hard water corrosion. Not bothered by me watching and asking questions. Great service and team!

  • Review 27 (2022-03-19 - Rating: 5)

    Everyone that we dealt with was very friendly and helpful. The technician Luke did a great job replacing our well pressure tank and explaining everything to us. He also repaired a leaking pipe. The technician who diagnosed the problem was also very good. We would definitely recommend this company.

  • Review 28 (2017-03-22 - Rating: 5)

    We had a broken water heater. The technician came out to our house within hours. We talked about tankless vs. tank heaters. He seemed very knowledgeable and helpful with letting us know what would be needed for each type. We ended up going a little different way and buying a heater online. They were available for installation. They were great!!! Had an appointment time the following day, were on time, efficient and did a wonderful job. They had helpful inform to share and were not pushy. We will be back for any plumbing needs!

  • Review 29 (2021-02-07 - Rating: 5)

    We have now used Monona Plumbing twice, once in a plumbing-emergency (broken shower pipe) situation and once to install a new sink and faucet which included completely redoing the previous drain setup. We were extremely impressed with both experiences with the professionalism and quality of their work, and we would certainly use them again.

  • Review 30 (2022-04-05 - Rating: 5)

    Very professional and friendly. Excellent communication with us on the entire project. Other companies we called did not even call us back giving us an estimate and MPFP of Monroe called us right away and got the work done fast. They helped us create a basement bathroom.

  • Review 31 (2023-07-03 - Rating: 5)

    I called them on a Friday morning needing a new direct vent water heater in a rental, and they were able to get it installed that same afternoon so the tenants didnt have to go all weekend without hot water. Will most certainly be using them for future needs.

  • Review 32 (2023-07-19 - Rating: 5)

    Thank you Jim C for choosing to come check out our main water valve leak in our basement. I was in fear of a basement filled with water. Of course this happened when my husband was gone out of town fishing. MPF didnt have any openings until the following week. In over hearing my problem he came and fixed our leak immediately. He was professional, responsive and explained why it leaked and what fixed it. My thanks to MPF and Jim for your help.

  • Review 33 (2013-06-09 - Rating: 5)

    Very professional, quality work. Would use them again.I needed a water softener swapped out and some other work in our bathroom for a small remodel we did. A guy came out to quote it the next day and the price was fair. During the project, the plumber ran into an issue where he needed some extra parts. I appreciated the fact that he had them on hand in his truck, and didnt charge me for them. They came in right at their quote, even with the extra work. Very professional professional.

  • Review 34 (2017-02-15 - Rating: 5)

    The folks at Monona Plumbing are responsive, knowledgeable and friendly. They have helped replace a toilet and a water softener for us and both experiences were problem free. We really appreciated their professionalism. Highly recommended!

  • Review 35 (2020-02-16 - Rating: 5)

    Yesterday morning we had a pipe burst and flood our basement with water. Luke was extremely responsive to our emergency call and had our leak identified and fixed inside an hour. He was a pleasure to work with and I would recommend his services and Monona Plumbing without reservation.

  • Review 36 (2024-09-28 - Rating: 5)

    I work for a hotel in Madison. We have 3 commercial water heaters, 2 of which went down late at night. Travis was the tech that responded and was simply amazing. I could not speak higher of this guy. Ive since added this company to my emergency contacts and will be my first call in the future.

  • Review 37 (2019-10-27 - Rating: 5)

    Multiple times weve called Monona Plumbing this year under different types of circumstances. Every single time theyve showed up quickly, were very professional, and completed the jobs perfectly. Wish all service providers were like them. I recommend Monona Plumbing 100%.

  • Review 38 (2022-07-15 - Rating: 5)

    We just started using Monana Plumbing since our old plumber went out of business. We have been very happy with our services. They are prompt and professional every time we have used them.

  • Review 39 (2022-03-19 - Rating: 5)

    Our water heater was leaking, Oasen Plumming said they couldnt make it out soon enough so the recommended we contact Monona PFP. I called Monona PFP, they came out that day and replaced the water heater at a fair price. I even gave them the wrong garage code number, so they had to come out a second time, after they got ahold of me and I gave them the correct garage code number (ooops 😳). Despite my mistake, the were kind, gracious and still made it work. Technician was finishing up when I got home from work, explained everything, very nice and professional. I had a great experiance with Monona FPF and will be using them in the future. Thanks Monona PFP!!!

  • Review 40 (2021-09-04 - Rating: 5)

    I was awakened on a Friday at 6 AM by the security alarm and the site was determined to be the basement laundry room. The alarm was triggered by collapse of a good portion of the ceiling along with a light fixture due to water damage. I assumed it was a pipe but there was no obvious source that I could see. Monona plumbing was the fourth plumber that I called after 7 AM and were able to respond before noon. The prior three were not be able to respond until the following Monday. Monona removed a few more feet of drywall to reach a pipe with a crack in it and repaired it. I am very thankful to them for their responsiveness.

  • Review 41 (2021-08-24 - Rating: 5)

    20+ year-old water heater died. Called Monona Plumbing at about 9 am. Austin arrived as promised around 3 pm. New water heater was installed and working before 6 pm. Very professional, clean job. I was billed for the price that had been quoted in advance.

  • Review 42 (2020-06-04 - Rating: 5)

    They were able to fix a plumbing problem that we have had for years (that another firm screwed up on and wouldnt fix). Arrived on time, completed work quickly and charged a fair price. We will be using them again!

  • Review 43 (2016-12-06 - Rating: 5)

    Monona Plumbing & Fire was quick, affordable and very easy to work with. Todd did a great job explaining everything to me. He was very thorough and fixed everything in a very timely manner. I highly recommend using them.

  • Review 44 (2016-09-29 - Rating: 5)

    VERY POSITIVE EXPERIENCE! They showed up right now time and called to verify someone would be home. I even had two people call to verify they were on the way so I knew they were on it to get someone to help us. Luke was GREAT! He spent time figuring out our problem and walked me through what he found. He was even nice enough to show me where our main water shut off valve is. As a homeowner everyone should know where that is and he was nice enough to make me aware. He even made a follow up call to make sure things were still on the up and up and the leak was fixed. Highly recommend! Thank you!!!

  • Review 45 (2021-07-07 - Rating: 5)

    Had a toilet leak and Monona Plumbing was prompt in replying to my call and scheduling a day to get it fixed. Chuck was great to work with as he was both skilled and willing to answer questions!

  • Review 46 (2020-05-08 - Rating: 5)

    Weve worked with Monona Plumbing and Fire for a bathroom remodel and an issue with an outdoor gas line. All of our interactions with Monona PFP have been excellent. Highly recommend in all aspects, especially the prompt, thorough service.

  • Review 47 (2020-05-19 - Rating: 5)

    Monona Plumbing came to fix poor drainage in two of our sinks.Matt was very efficient and did an excellent job in explaining his process. He also informed me what should or shouldnt go into a garbage disposal. Stay away from egg shells and coffee grounds!

  • Review 48 (2018-10-22 - Rating: 5)

    Called Ed and Derek to help us finish an apartment building in the area. They were able to get a couple guys out to help us knock it out to keep us on schedule. Mick went above and beyond to knock out the list, staying through the evening to get it done. I wish all plumbers were as accommodating! Thanks for the great job guys! Can’t wait to do more work with you in the future!

  • Review 49 (2020-09-25 - Rating: 5)

    We have been using Monona Plumbing for years. Their customer service is excellent and their quality of work is superb! If you need plumbing work, call them. Also, their cost is reasonable!!!!

  • Review 50 (2020-01-03 - Rating: 5)

    Derek and his plumbing team were VERY responsive, followed through with the work and got the job done inside of one business week!! Thank you so much for us being able to rely on you (for our rental properties). You guys rock!! Nick D

  • Review 51 (2016-08-06 - Rating: 5)

    My experience with Monona Plumbing was excellent! They were courteous, professional, and clean, and their work was neat. I was very impressed, and will be contacting them in the future.

  • Review 52 (2021-01-09 - Rating: 5)

    They were quick and professional! Were glad we went with them. They fixed some poor pipe installation under our sink and added an air gap and its all working great!

  • Review 53 (2020-07-30 - Rating: 5)

    Call yesterday with no hot water:- Aleshia was courtious and professional- Service Tech, Jim, with an hour and hot water shortly there after.- Replacement part was ordered yesterday, arrived today, Service Tech just left with new part installed and hot water at our finger tips.I will go nowhere else for my plumbing needs.Thank you.

  • Review 54 (2017-11-13 - Rating: 5)

    Todd Vesely stopped by to unplug a very clogged sink. He was thorough and wanted to be sure he had cleared everything out. He also had suggestions for helping to prevent future blockage. He was also polite, respectful and somewhat of a stand up comic . Today whether in business or in personal exchanges with businesses you do not always receive the customer service you would expect. So it is all the more refreshing and appreciated when someone demonstrates best practice & does so with pride & efficiency. Thank you, Todd! Best, Sharyl

  • Review 55 (2017-06-21 - Rating: 5)

    Ive used Monona Plumbing a few times and not once have had a bad experience. They were able to get someone out quickly, the techs were amazing, and the prices were reasonable. I refuse to use anyone else

  • Review 56 (2019-10-18 - Rating: 5)

    Plugged kitchen drain in third floor condo. Service man arrived within a couple hours. He was very courteous and promptly had the plugged line free. He also replace an aging garbage disposer that was rusting through.

  • Review 57 (2017-01-28 - Rating: 5)

    They were able to come very quickly and early in the morning, which was important to me. The gentleman who showed up was kind, knowledgable, and efficient. He made sure that I was 100% satisfied and even stayed an extra 5 or so minutes to answer questions I had about future work. I would hire him, specifically, again in a heart beat!!

  • Review 58 (2018-11-20 - Rating: 5)

    Monona Plumbing was very responsive when we had an issue with both a leaky toilet, as well as a need to replace a kitchen faucet. They were on time and reasonably priced.

  • Review 59 (2020-07-26 - Rating: 5)

    Great customer service all around, from the first phone call to our tech making sure the dogs didnt get loose and just generally awesome! Cant say enough, new water heater works great.

  • Review 60 (2018-11-14 - Rating: 5)

    Monona Plumbing put in a battery backup sump pump and new PVC outlet pipe. Work was done well and in a timely manner. Price was competitive with other plumbing companies.

  • Review 61 (2020-05-11 - Rating: 5)

    Recently, my tank hot water heater was broken, and I bought a new one, and a technician came on time and quickly installed it. Excellent job and reasonable price! Thank you!

  • Review 62 (2020-06-13 - Rating: 5)

    We have used them several times, and they have provided outstanding service, and done their work quickly and professionally. They are the top of my list whenever I have plumbing issues.

  • Review 63 (2021-11-17 - Rating: 5)

    Was impressed with overall service, responsiveness and how quickly everything was resolved with no hot water. Eric out of the Monroe office got the job done fast and gave updates which is greatly appreciated!

  • Review 64 (2023-03-21 - Rating: 5)

    Terry replaced 2 bathroom faucets within an hour and provided great education on their maintenance! Very pleased.

  • Review 65 (2018-08-27 - Rating: 5)

    I am very impressed and thankful for the wonderful work they did for us! The reps were very fast, knowledgeable, friendly, professional and honest. Thank you so much for helping us when we needed you! I highly recommend this company!

  • Review 66 (2018-05-11 - Rating: 5)

    Hot water heater was blowing fuses a lot. Technician went above and beyond to find out what was causing it. Turned out to be an electrical issue. I appreciated his honesty and trying to help diagnose the issue.

  • Review 67 (2020-04-15 - Rating: 5)

    Steve came over to diagnose and fix the water heater in my apartment. He did so quickly, and even helped fix an issue with my toilet. Great tech and company

  • Review 68 (2024-02-20 - Rating: 5)

    We’ve called on Monona twice (which actually says it all) and find them to be responsive and skilled.

  • Review 69 (2018-08-19 - Rating: 5)

    Monona Plumbing & Fire Protection are the absolute best. I would never call anyone else. They really know what they are doing, so friendly and knowledgeable.

  • Review 70 (2023-08-14 - Rating: 4)

    First plumber did not have the correct supplies with her. Another plumber had to come the next day and do the required work.

  • Review 71 (2023-01-02 - Rating: 4)

    We use them at work all the time. They are always prompt to show up and friendly and knowledgeable about repairs they need to do. Very pleased with them.

  • Review 72 (2021-06-10 - Rating: 5)

    Rodney was prompt, courteous, professional. Best repair person I have ever used! Everything done and explained. He was a gem!

  • Review 73 (2022-01-27 - Rating: 5)

    Fixed our plugged toilet and installed a hand held shower head the same day I called. Efficient and gave us tips on preventing future problems.

  • Review 74 (2017-07-09 - Rating: 5)

    Prompt. Efficient. Very helpful in pointing out a change I could make to improve my water softener. No hard sell. Professional.

  • Review 75 (2023-02-04 - Rating: 5)

    They are great at being prompt and getting things done efficiently. They also maintain a friendly attitude the whole time! Thanks!

  • Review 76 (2023-03-14 - Rating: 4)

    Terry E. was very professional, kind and informative about the shower issue we had. Great customer service.

  • Review 77 (2016-09-08 - Rating: 5)

    Im happy with the work that I had done from Monona Plumbing, I will recommend them to my friends and family : )

  • Review 78 (2021-08-14 - Rating: 5)

    Check out leak in dishwasher. Technician very through, explained things well. Confident he found the problem.

  • Review 79 (2021-10-24 - Rating: 5)

    Evan was awesome! Was here late on a Saturday night and fixed our problem. Will definitely be using them in the future!

  • Review 80 (2018-08-22 - Rating: 5)

    Monona has been proven to be committed to attention to detail under the scope of budget. They are honest people working under an honest scope of work

  • Review 81 (2023-05-09 - Rating: 5)

    Been using these guys for many years... Still the best plumbers around!

  • Review 82 (2019-11-21 - Rating: 5)

    Ive been using these guys for years and theyre the first people I call when water is leaking all over the place. Reasonably priced

  • Review 83 (2023-08-31 - Rating: 5)

    Our kitchen sink drain backed up, of course early Saturday morning, so we waited until early Monday morning to call to get an appointment. They came and cleaned it all out by midday. Great response time, professional, pleasant ... pretty much everything one could ask for. This is the first service job I have had Monona do, but they worked on two remodeling projects for us - our kitchen and then our bathroom. They did good work then so I expected them to do equally well this time. They did not disappoint.

  • Review 84 (2023-10-28 - Rating: 5)

    Wonderful staff. Prompt, professional & did a great job

  • Review 85 (2023-02-06 - Rating: 5)

    Quick response, very professional and cleaned everything, offered professional advice, and very reasonable pricing.

  • Review 86 (2020-11-24 - Rating: 5)

    Very responsive and timely, professional service providers.We recommend to anyone looking for work to be done.

  • Review 87 (2018-11-28 - Rating: 5)

    Every time I need them for a client, they do an amazing job and they have top notch customer care. Never disappointed.

  • Review 88 (2021-01-07 - Rating: 5)

    Got us in on short notice (here less than two hours after calling), very professional, problems solved. Thanks MPFP!

  • Review 89 (2023-02-17 - Rating: 5)

    Terry was stellar. He answered some of my basic questions, and he was communicative about what to expect. He worked quickly with his colleague and made the whole Process easy and efficient. I’m super grateful.

  • Review 90 (2023-02-03 - Rating: 5)

    Every experience has been, although situational, unpleasant, filled with some sort of joy that eases the stress just enough. Taylor, in particular is especially good at just taking the how may I help approach. Will always recommend. Thanks everyone thats a part of this spectacular company.

  • Review 91 (2019-05-31 - Rating: 5)

    I was extremely impressed with how responsive and thorough their whole team is. Thank you for all of your hard work!!!

  • Review 92 (2020-02-14 - Rating: 5)

    I’ve only had positive experiences with everyone from this company... would highly recommend!

  • Review 93 (2023-03-31 - Rating: 5)

    Monona Plumbing and Fire Protection has provided excellent service on two occasions. Replacing the water heater was a bit of a challenge but Terry E was efficient, professional and kind during the entire process.

  • Review 94 (2022-12-07 - Rating: 5)

    Terry was great. Really patient with all my questions. really helpful. Very professional and very nice. Great work! Thanks

  • Review 95 (2022-12-12 - Rating: 5)

    Monona Plumbing answered our call for a plugged sewer lateral on a Sunday morning. Travis was very professional and explained everything he was doing and also suggested why we might be having the problem.He recommended that we have an inspection if the problem persisted.Andrew came out a few days later after our call for an inspection of our sewer line. Andrew showed me our sewer line as he was running his camera through and explained what was going on and he also took photos of project to show management.After talking to Preston in the office, project manager Jeff called and made the appointment to meet me and get depths and mark the location for excavating and replacing a portion of our sewer lateral. It’s not a pleasant thought that we have to remove some driveway and dig up some of our lawn.After these two men left our hone and property you couldn’t even tell that trey had been here.

  • Review 96 (2023-11-09 - Rating: 5)

    Always great and very quick.

  • Review 97 (2022-03-31 - Rating: 5)

    Your plumber Rodney is amazing! Ive been working with him on a few of our plumbing projects and he has been amazing to work with. Hes super responsive, friendly, professional, and always does an incredible job. We will continue to always request Rodney as he really sets the bar high!

  • Review 98 (2022-04-10 - Rating: 5)

    Very responsive and professional. Luke was fantastic! He stayed until the job was done. We are so happy to have hot water back in our kitchen sink. Thank you. Well be using your services again.

  • Review 99 (2022-09-02 - Rating: 5)

    Above and beyond. Very timely and professional. Would definitely use again

  • Review 100 (2020-05-07 - Rating: 5)

    I was very impressed by how honest and helpful they were! Instead of doing something to just charge money, they told me what the problem was and how to really fix it! He took the time to explain how to make sure I dont have a problem in the future and then set it up so they will automatically check in with me. They were very helpful!!!

  • Review 101 (2017-08-07 - Rating: 5)

    Evan did an awesome job with the repairs we needed.

  • Review 102 (2018-05-07 - Rating: 5)

    There was no hot water this morning, so Matt and Seth came out and were able to install a hot water heater the same day. Impressive! They provided very friendly and competent service. We have used this company for plumbing services for years and will continue to do so.

  • Review 103 (2019-03-22 - Rating: 5)

    Fast. Helpful and knowledgeable. Definitely will use them again!

  • Review 104 (2020-03-23 - Rating: 5)

    Ive called them twice in the last 12 months. I couldnt be happier with them.

  • Review 105 (2019-08-10 - Rating: 5)

    Fast and timely service with courteous technicians! Luke was sent to fix our leaking toilet, and was very nice about letting me watch over his shoulder, since I was curious about what was wrong. He pointed out the various parts he was replacing and why, tidied up after he was done, and then after that, assisted us in identifying the main shutoff valve (which wasnt where we expected) and helped us diagnose and fix a separate problem with our water heater! We have only recently moved into this house so all of this was super helpful!

  • Review 106 (2018-05-01 - Rating: 5)

    I had called around and other plumbers like the one in Arlington would not see me till the end on the week.Monona Plumbing sent Todd out to my place on the same day that I called. My system was backing up into the basement. Todd was patient, kind, and helpful. He also gave recommendations. Todd was very professional.Thank You

  • Review 107 (2021-06-28 - Rating: 5)

    I was really impressed with the quality of service I received from MPFP. Soon after moving into a new (old ,updated) house, we experienced a serious leak in the basement. I called MPFP, and they came out that same day to check it out. The next day a technician , Jim, came and found the origin of the leak coming from the upstairs bathroom. He was very knowledgeable, professional and efficient while repairing the leak. He also reconnected a newly installed refrigerator hook up for the water and ice maker that had been installed incorrectly by the crew that delivered the appliance weeks before. We had been waiting for them to come back to remedy the situation, but they never showed up! He took great care moving the refrigerator back so as to not scratch the wood floors (already scratched by the crew that delivered the refrigerator in the first place!) I cant say enough good things about the service we received. We are considering installing a water softener in the near future, and we will definitely go through Monona Plumbing and Fire Protection! Thank you for your quality service!

  • Review 108 (2020-11-14 - Rating: 5)

    When our sump pump died at 11pm on Sunday Monona Plumbing and Fire Protection were able to respond quickly. They were upfront about the surge charge for overnight Sunday work. I appreciated their transparency and we used them despite the additional cost, MPFP probably saved us an extra inch of water damage. Later we needed a gas line installed. MPFP gave a reasonable estimate and completed the work on time and on budget.

  • Review 109 (2020-02-24 - Rating: 5)

    I have a leakage problem in the basement and the company sent a gentlemen by the name of Mike to fix the problem. He was very prompt and when looking at the leak he found that the problem was with the toilet in the first floor apartment. He removed the toilet and fixed the problem and replaced all the necessary plumbing issues that arose. Make sure that there was not leakage before he left and cleaned up the area. He was very thorough, friendship, helpful and explained what he was doing at all times and answered any questions I had. I found him to be a very good technician and very knowledge. I would recommend him for any plumbing work that needs to be done.

  • Review 110 (2020-03-26 - Rating: 5)

    I have worked with Monona Plumbing for many years for both home and business plumbing projects. They have been able to solve issues others have not. Both myself and my tenants have been treated with professional and care. Highly recommend!

  • Review 111 (2017-05-21 - Rating: 5)

    Well I called these guys on a Saturday night and they paged Cody, who was on another job nearby. From calling and having Cody show up was about 15 minutes. It was amazing how fast he came on a Saturday night. I had a great experience. A+++

  • Review 112 (2017-08-06 - Rating: 5)

    So, its a Saturday, and my kitchen sink decided to bring water from the depths back to me without it even running. No good. Well, we waited until after 8pm to call a plumber thinking itd have to wait until Monday anyways. NOT SO! Monona plumbing was super easy to get a hold of, and they were here within the hour as their guy wasnt too far away. The plumber seemed knowledgeable, and he had it fixed quickly WITHOUT WAKING MY SLEEPING 1yo. Huge bonus. Will definitely call in the future.

  • Review 113 (2016-09-15 - Rating: 5)

    Excellent, fast service! Todd Vesely came out within an hour from my call and fixed the problem right away. He was kind and courteous and took the time to educate me about the plumbing in our house. Weve used Monona plumbing quite a few times and couldnt be happier with their expertise and customer service. Thank you!

  • Review 114 (2018-08-27 - Rating: 5)

    After our epic flood Monona Plumbing & Fire Protection service came out to replace our drowned water heater and clean out our drain. Superb service from their front desk to their technicians. Highly recommend their services.

  • Review 115 (2019-02-13 - Rating: 5)

    Had a frozen pipe in the basement, which started leaking and flooded the floor. Called Monona Plumbing, service was excellent. I am very grateful for all the help we received.

  • Review 116 (2016-09-14 - Rating: 5)

    “Monona Plumbing & Fire Protection is a professional company. Same day service and they were kind and on time. Luke did a great job!! He is awesome!! I am really happy with the results and recommend this company to others.”

  • Review 117 (2021-02-11 - Rating: 5)

    Had clogged toilet. Came over within an hour of my call inspite of it not being an emergency!! Fixed problem and made some suggestions. Great service!!!

  • Review 118 (2017-05-11 - Rating: 5)

    Great service. We only had a minor issue, and cost wasnt bad either. Would recommend to others!!

  • Review 119 (2023-06-03 - Rating: 5)

    Super professional and very competitive!

  • Review 120 (2017-12-07 - Rating: 5)

    Very good experience. Todd was very knowledgeable, neat and tidy, informational and pleasant to work with.

  • Review 121 (2016-09-14 - Rating: 5)

    Good friendly service. Work was done with quality and on time.

  • Review 122 (2016-09-08 - Rating: 5)

    They were prompt with their responsiveness, incredibly courteous and seemed to care about my home

  • Review 123 (2017-03-03 - Rating: 5)

    Very satisfied with the service. Thank you so much.

  • Review 124 (2016-09-19 - Rating: 5)

    Best plumbers in the county. Great service.

  • Review 125 (2022-10-06 - Rating: 5)

    Outstanding job installing new toilet!!

  • Review 126 (2018-06-24 - Rating: 5)

    Prompt, effective, and efficient service for a weekend emergency call. Would use again.

  • Review 127 (2020-10-03 - Rating: 5)

    Great service, professional and affortable prices.

  • Review 128 (2020-12-17 - Rating: 5)

    Excellent service both commercial and residential.

  • Review 129 (2021-11-18 - Rating: 5)

    Super place if they dont have it you dont need it

  • Review 130 (2022-06-05 - Rating: 5)

    Great guys! Quick and friendly!

  • Review 131 (2021-03-07 - Rating: 5)

    Plumber was friendly, prompt, and knowledgeable!

  • Review 132 (2018-05-16 - Rating: 5)

    Great quality and professionalism all around!

  • Review 133 (2017-04-28 - Rating: 5)

    Very courteous friendly and prompt!

  • Review 134 (2021-11-06 - Rating: 5)

    Quick service

  • Review 135 (2017-12-07 - Rating: 5)

    Great customers and great personal to work with

  • Review 136 (2020-10-28 - Rating: 5)

    Nice people and great work

  • Review 137 (2018-11-12 - Rating: 5)

    Great costumer service!

  • Review 138 (2016-09-19 - Rating: 5)

    Great

  • Review 139 (2021-12-03 - Rating: 5)

    Good and professional

  • Review 140 (2021-10-27 - Rating: 5)

    A1 service

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