Metro Plumbing and Drain Cleaning

Located in Madison, Wisconsin

Address: 5802 Manufacturers Dr, Madison, WI 53704, United States

Phone: +1 608-906-7400

Rating: 5

Services

Repair services
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Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-16 - Rating: 5)
I highly recommend Metro Plumbing! We recently did a remodel to install a tub with a unique and challenging drain system. Derek knew exactly how to get it installed properly. He was quick and everything is working perfect. Derek showed up on time and was very pleasant to work with. We will definitely be calling them for any future plumbing needs. Thanks Derek!

Review 2 (2024-10-15 - Rating: 5)
I cannot recommend the team at Metro Plumbing & Drain Cleaning enough. Derek, Luke, and Austin are always on top of their game, and often are Johnny on the spot when I call. Their communication, professionalism, and attention to detail will be a great value to any customer who chooses to use this company.

Review 3 (2024-11-05 - Rating: 5)
I had another company come to supposedly unclog my drain several times and I felt like they were rushing, not listening to me, and they wouldn’t use a camera so I decided to call Metro. I called on a Monday but couldn’t get in until Friday, but then was super happy when they called me Tuesday morning and could come right away. Austin came out and he unclogged everything. He showed me everything on the camera and explained all the problem areas, etc. He didn’t rush at all and I felt like he really listened to me and cared what I thought. I was also super impressed that he cleaned up after himself. The other company always left a huge mess. I can’t recommend Metro enough. I will be calling them from now on for any plumbing work I need done. I wish I had called them sooner!

Review 4 (2024-09-27 - Rating: 5)
Excellent work from the Metro Plumbing team! I had a basement water backup, called in the morning and they were there in the afternoon. Luke ran a camera in the pipe to get a complete understanding of the problem and cleared all the tree roots that were blocking the pipe. Fast and Professional Service

Review 5 (2024-09-13 - Rating: 5)
I have worked with many plumbers and Metro PDC puts them all to shame. They are so professional, great at listening and helping diagnose the situation. No project is to big or small. Definitely use them. Especially if it is an important job.

Review 6 (2024-08-09 - Rating: 5)
I sent over an online request for a disposal replacement (LOVE this feature) I had a quote within an hour and they were available to install it the next day! Austin arrived on time and had the replacement in and tested in under an hour. This is how service should be! Luke could you please explain this to the internet service companies!!!!!

Review 7 (2024-07-19 - Rating: 5)
Austin came to our house to repair our garbage disposal and unclog some drains. Excellent customer service and fair pricing. I highly recommend Metro Plumbing.

Review 8 (2024-06-13 - Rating: 5)
Top notch organization. Had water coming up from the sewer drain in my basement and they were out fast and fixed my problem even though my outdoor clean out pipes were not normal. They were able to figure it out and fixed the problem. I will definitely call them again in the future for my plumbing needs.

Review 9 (2024-05-07 - Rating: 5)
Luke was extremely helpful, efficient and professional. He explained everything he did in detail, fixed the problem I was having with my plumbing and fixed an issue he saw that he anticipated giving me problems down the road. Fast turnaround after contracting for help, and very reasonable pricing. Highly recommend!

Review 10 (2024-02-15 - Rating: 5)
My recent experience with Metro Plumbing and Drain Cleaning was excellent. We encountered an unexpected issue with our water heater and needed a replacement. Upon contacting Metro, they were able to accommodate us on the same day, which we greatly appreciated!Overall, the entire experience with Metro was seamless and stress-free. Their dedication to customer satisfaction and commitment to quality service truly set them apart. We are incredibly thankful for their prompt assistance and would highly recommend them to anyone in need of plumbing services!

Review 11 (2024-05-28 - Rating: 5)
We had a clog in our basement drain (the main drain pipe) over the Memorial Day weekend. I called on Monday (Memorial Day) to see if they were open/working. Call was answered (on 3rd ring), and was advised they could come if it was an emergency - though weekend rates (double time) would apply. This was not an emergency, so - scheduled appointment for the following day. They called 15 minutes before arriving, to confirm someone would be home to accommodate the service call. Work was performed very quickly and professionally. Price was fair and problem was fixed! Would definitely be my first call the next time we need service - 10/10 would recommend!

Review 12 (2023-12-01 - Rating: 5)
We needed assistance with plumbing during a floor remodel project, and Derek and Luke did a great job helping us! The quality of work was great and performed efficiently. Moreover, the communication/customer service was excellent. Overall, I highly recommend Metro Plumbing and will hire them again for any future plumbing needs.

Review 13 (2024-07-24 - Rating: 5)
Metro Plumbing did a great job on my water heater replacement and another repair. Highly recommend them!

Review 14 (2024-02-15 - Rating: 5)
Derrick and team are great! Had an issue with garbage disposal, was able to easily message and get a time setup. Derrick arrived and had things back up and running in no time. Very friendly and explained all that was being done. Highly recommend!

Review 15 (2023-10-25 - Rating: 5)
Had a great experience with Luke. Called him late in the day on Monday and he was able to squeeze me in first thing on Tuesday morning. Fixed a clogged kitchen drain/augured out the clogged pipe and installed a new garbage disposal in just over an hour. Friendly, professional, and fairly priced. Would happily work with them again for future plumbing needs.

Review 16 (2023-10-01 - Rating: 5)
Luke is wonderful! Very knowledgeable, professional, and always on time! Metro P&DC uses quality piping and fixtures, and offer professional advice and how-to’s that are very helpful when they leave. An example would be, he showed me where the shut off valve for my outdoor faucets are. Now, I am prepared for the change in seasons and can shut them off seasonally or if there’s ever a leak!

Review 17 (2023-07-12 - Rating: 5)
We had an issue with slow shower and sink drains, and gave Metro a call. Derek was there when he said he would be, was very professional to work with. He also took the time to ask if there were another issues and took the time to look the rest of our plumbing over. I’ll definitely be using them again for my future plumbing needs, and would recommend for anyone in the Madison area!

Review 18 (2024-10-08 - Rating: 5)
Austin is THE MAN!! He was friendly, professional, courteous, and thorough! He saved the day!

Review 19 (2024-04-30 - Rating: 5)
Super experience! Had 2 toilets replaced in 90 minutes. Very professional and clean. Good price, nice people. Will use again. Highly recommend.

Review 20 (2023-09-06 - Rating: 5)
Best plumber experience ever! Responded immediately, came the next day - called when he was on his way - reasonably priced! Cant say enough about Luke! What a great name to have in your phone!

Review 21 (2023-10-13 - Rating: 5)
Derrek was wonderful! He came out quickly and fixed our issue in record time! I can’t recommend them enough! He was very professional and fast and gave us the solution we needed!

Review 22 (2024-01-29 - Rating: 5)
Derek and the guys are super helpful and courteous . They diagnosed and fixed a pressure tank issue I was having in no time. It was like they weren’t even there. Definitely worth a call anytime.

Review 23 (2023-08-19 - Rating: 5)
During a heavy rainstorm our main sump pump failed. We contacted Luke and he came out the next day. He was on time and completed the job efficiently. We will be calling Metro for any future plumbing needs!

Review 24 (2023-07-02 - Rating: 5)
Luke from Metro Plumbing helped fix a pin hole leak from old copper pipes in our house. He not only repaired the issue but, inspected my current plumbing for causes of what happened.He noticed my softener pressure was not set accurately incedently and adjusted it correctly.Unfortunately upon inspection also noticed the type 2 anaconda plumbing that I have and is prone to leaks.Thanks Luke!

Review 25 (2023-10-13 - Rating: 5)
Derrek arrived quickly and was professional, polite, and got the problems fixed fast. We’ll be using him every time from now on! Highly recommend.

Review 26 (2023-09-20 - Rating: 5)
Great service.Called when coming and were on Time. Very professional and did a excellent job. Had a drain problem and was fixed very quickly. Would definitely use them again.

Review 27 (2023-09-07 - Rating: 5)
The work was completed in a very timely and professional manner. Very well pleased with the results. I will use them again for any future plumbing issues. I have. Very nice gentleman.

Review 28 (2024-07-22 - Rating: 5)
Great guys, very professional and right on time and on budget. Highly recommend!

Review 29 (2023-11-02 - Rating: 5)
Easy to schedule, showed up as planned, trustworthy, and overall completed the job with care and expertise. Would absolutely hire them again and recommend to others!

Review 30 (2024-07-22 - Rating: 5)
Reliable and trust worthy company. We highly recommend!

Review 31 (2023-07-12 - Rating: 5)
Derek came in and saved our project from being delayed further, we were able to take the project to new levels with professionalism and steadfastness

Review 32 (2023-11-30 - Rating: 5)
Outstanding same day service, at a fair price.

Review 33 (2023-09-08 - Rating: 5)
Great service with tons of knowledge! Had a faucet replaced, and a couple a drains cleared. Would recommend to anyone.

Review 34 (2023-09-07 - Rating: 5)
I was very impressed with the quality of the work and they were very responsive.Definatley would reccomend for all your plumbing needs.

Review 35 (2023-12-14 - Rating: 5)
Came quick on a Saturday, charged a fair price and did the job well. No complaints

Review 36 (2023-08-14 - Rating: 5)
Metro was out within two hours to replace my sump pump. Lifesavers. Can’t recommend enough!

Review 37 (2023-11-18 - Rating: 5)
Luke one of the owners came through for us on a Friday night, showed up the next morning at 7am to replace a water heater.

Review 38 (2023-09-07 - Rating: 5)
Used multiple times. Always on time, friendly, knowledgeable, and very affordable. Would recommend them to everyone.

Review 39 (2023-12-31 - Rating: 5)
Amazing people who really care about the work they do. Even took time to explain what was wrong

Review 40 (2023-09-07 - Rating: 5)
Great team and very responsive. Reasonably priced as well.

Review 41 (2023-10-06 - Rating: 5)
Derek and his team were exceptional! We had a water softener installed and two faucets replaced. They use quality materials, are efficient, professional and friendly! We’re very pleased with their work and will call Metro Plumbing and Drain Cleaning for future plumbing needs.Thank you, Derek, Luke and Austin!!