Ross Plumbing

Photo of Ross Plumbing

Located in Leesburg, Florida

Address: 930 Thomas Ave # 1, Leesburg, FL 34748, United States

Phone: +1 352-728-6053

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Repair service

Photos

Comments

  • Review 1 (2024-09-28 - Rating: 5)

    Great experience starting with my first call to Ross to get an estimate. Totally appreciated Jim taking the time to prepare an estimate over the phone. Nice to have an expectation setting up front - cause no one likes surprises. I received an exact appointment time, not a range of a few hours. Very helpful & excellent.My good experience continued when Marcus came to do the job. He arrived a bit early, again not used to this nicety. He was professional and offered a high caliber solution that matched my estimate. He made sure everything worked after he was done installing the pressure regulator and made sure we were satisfied before leaving. This is the best experience Iā€™ve had with plumbers since living in The Villages. Highly recommend Ross Plumbing!

  • Review 2 (2024-12-30 - Rating: 5)

    Called Ross plumbing to get advice on solving a long-term problem of scaling, slime and rust stains in the old and new toilets and slime and sulphur-like smells in the faucets despite having a whole-house water-filtration system. Ross sent a plumber with 30 years experience in the field who proved to be an expert in such water system issues. The solution is a new water-softener, at a reasonable price! I was thrilled to learn that I would not have to replace my supply lines!In the meantime while awaiting the permanent solution of the water-softener installation, the Ross plumber recommended a commercial product, CLR, which I had on hand but had not used, to get rid of most of the stains and slime. He took the time to show me how to use it. It worked much better than any other product I had tried! I appreciated the tip and interim solution! Thank you, Ross Plumbing!

  • Review 3 (2025-01-07 - Rating: 5)

    What an awesome job! Needed a water heater installed, Marcus was great. Early, polite, friendly, answered my questions and the job was done in no time. Definitely will use them for all my plumbing issues.

  • Review 4 (2024-12-23 - Rating: 5)

    Again! A big shout out to Ross Plumbing! Just replaced my toilet. I made the appointment they showed up two hours early got it done less than I was expecting financially, and Harold the tech was awesome. I love these guys ā€¦..honest , Respectful, responsible, At a reasonable price!!!!

  • Review 5 (2024-11-11 - Rating: 5)

    Our Hot Water Heater took an unexpected trip to water heater heaven! After spending 3 days trying to find the best solution, I looked up the water heater that I wanted to have and found Ross Plumbing! Can I say from speaking to Jim and them to Marcus coming to install and haul away the dead one, my experience was way, way more than I expected. Jim answered all my questions, prepared a quote and set up an appointment. Marcus called the day of and asked if he could come early! Come earlyā€¦. Imagine that!!! My Dad was a Journeyman Pipefitter/Plumber so I know what a great job looks like. My Dad would have shaken Marcusā€™ hand for the excellent work!! From beginning to end I was so impressed. Ross Plumbingā€¦ā€¦remember their names and call them if you need a plumber!

  • Review 6 (2024-09-30 - Rating: 5)

    Anotoly and Daniel from Ross Plumbing were the best of the best. They came in to fix our guest room toilet after we had new floors put in. They were, complete gentleman, efficient and worked well together to get the job completed as quickly as possible - absolutely no piddling to make sure they could charge us more. The final price was a relief and very fair. (I just want to say that we had another company in to do pretty much the exact same job several months ago and that company botched the whole job for - no lie - about 5 times the price of Ross and it was never right after that company left!) I also want to give a shout out to Jim, Ross Plumbings service manager, for being kind and a good listener. I will always call Ross Plumbing from this point on for all our Plumbing needs and recommend them to friends.

  • Review 7 (2024-12-18 - Rating: 5)

    I wanted to upgrade my toilet to the newer chair height, elongated style. My first thought was to Ross Plumbing because of their support for HTBC. Jim gave me a reasonable estimate over the phone. Marcus came on the appointed day and time, switched it out, and finished by adjusting the flush and cleaning what little mess he made as well as cleaning the brand new toilet. Good job Ross Plumbing and Marcus. Thank you.

  • Review 8 (2024-10-08 - Rating: 5)

    We had Ross Plumbing replace our hot water heater. The replacement hot water heater is an AO Smith ProLine Commercial Grade and we are very happy with the quality of the unit. The water is hotter and seems to deliver to the faucet faster. Anatol and Daniel did a great job with the installation. They were on time, answered any questions we had and tested the unit to ensure everything worked properly. They also installed a new expansion tank and used brass fittings so it was more stable. We felt the total price was reasonable. We had a great experience with Ross Plumbing and highly recommend them.

  • Review 9 (2024-11-23 - Rating: 5)

    We had a bad water leak. Ross was able to get two service people to come to help me very quickly. Anatoly and Daniel were great. They stayed with the job until it was finished after hours on Friday night. The repair was more involved than expected, but they figured it out and made it happen. Im so grateful! Thanks guys.

  • Review 10 (2024-06-11 - Rating: 5)

    We needed a new recirculating gas heater. The original installer no longer services or installs gas heaters for my home that is already plumbed for recirculating. Besides a really great/fair price (instead of the normal ā€œVillagerā€ price): the Ross team changed out all the plumbing valves and hookups instead of using the existing 7 year old ones. They are the only plumbing company authorized to service all 3 major mfg.ā€™s I called Ross and the were really attentive and nice and asked the detailed questions that someone who knows what they are doing would ask. Called on Wednesday and my new ā€œinsta hotā€ heater was ready to use after a 1 1/2 hour install on Friday morning and it has been working even better than the original did. Thanks!

  • Review 11 (2024-08-29 - Rating: 5)

    We are new customers and recently used Ross Plumbing to change out our homes main water valve. From our initial phone inquiry to the installation, everything was handled top notch. Marcus, our technician, and his assistant Danny, were prompt, extremely capable and did a great job. We would definitely recommend Ross Plumbing to our friends and neighbors. Thank you. Jeff Rothman

  • Review 12 (2024-11-15 - Rating: 5)

    I placed a call about 2 oā€™clock and talked to the office manager. We had a water leak in the front yard and the water company came and shut our water off and told us we needed a plumber. I couldnā€™t ask for better service! Anatoli arrived about an hour later and spent two hours, digging to try and find the pipe that had broke. Great service, friendly people and we will definitely be customers again. Thank you guys so much.

  • Review 13 (2024-10-04 - Rating: 5)

    I called and had an estimate for the repairs. They came at the appointed time the work was completed at the cost of the estimate. Was friendly and professional. I would use them anytime I needed a plumber. Was so happy that when they did the estimate they didnā€™t try to oversell work that really didnā€™t need to be done. Great company

  • Review 14 (2024-11-19 - Rating: 5)

    The Tech (Harold) from Ross Plumbing was on time, knowledgable, found the problem with my garage disposal and repaired it quickly. Also instructed me on what to do if it happens again. Great job.

  • Review 15 (2024-11-26 - Rating: 5)

    Our neighbor is a renter and elderly. Both toilets were clogged and the drains in the tub and shower had sewage coming up them. Fortunately, Marcus was able to come right away and snake the main drain and all is well! Marcus was very kind and professional. We will definitely use them again!

  • Review 16 (2024-11-02 - Rating: 5)

    I am a repeat customer of Ross Plumbing. Knowledgeable and efficient I will use their services again Thank-you Butch OBrienRoss just installed a new faucet and new plumbing under my new sink. They did a great job. I will call them again Thanks

  • Review 17 (2024-09-12 - Rating: 5)

    Great service! They came out quickly. The gentleman scheduling was wonderful. He updated me on their arrival time. The technicians were professional, knowledgeable and friendly. I would recommend Ross Plumbing.

  • Review 18 (2024-11-21 - Rating: 5)

    Oh happy day when Marcus from Ross Plumbing arrived! Our plumbing issue was a bad smell without a known cause. Marcus figured it out (when other plumbers remedies had failed), went the extra mile to investigate under the house (most unpleasant) and actually Fixed It (for a reasonable charge). Thank you!

  • Review 19 (2024-09-05 - Rating: 5)

    We were very satisfied with Ross Plumbings quick response time for our clogged drain. Harold was persistent and found our clean-out drain. Then unclogged a big blockage and all at a reasonable price. We will definitely recommend Ross Plumbing.

  • Review 20 (2024-12-03 - Rating: 5)

    They arrived within the window of thine they gave me. Installed my new water heater and cartridge in my bathroom faucet. Also took a look at a couple other things I might have them do. It cost about half of the ā€œworst caseā€ scenario that I was quoted. I will definitely be using them again for all my plumbing work.

  • Review 21 (2024-08-06 - Rating: 5)

    Had Ross come out to fix a leak with my shower. After having another company come out the day prior and try and up charge me. The previous company wanted to replace all fittings and components of shower and faucet. Even try and state they had to replace the hardware. Needless to say I knew better and it was just a simple leak around a fitting. Issue was the access was tricky and I didnā€™t want to hassle with it. Anatoly came out after speaking with Ross and diagnosed the issue. Confirmed it was just the fitting and threads were worn causing the leak. He fixed the leak and even checked all the other components of the shower making sure everything was tight and sealed. Took a little over an hour and was all done. Anatoly did great work was super knowledgeable and polite. I will definitely use Ross again if ever needed. They saved me time and money.

  • Review 22 (2024-08-01 - Rating: 5)

    I have been using Ross plumbing for years, excellent company and very reliable. Today Anatoli came to repair my faucet, and he did an amazing job & was super helpful explaining what he was doing and showing a novice SAHM what to do in case of water emergency. I am always so thankful for the wonderful service I have received from Ross plumbing!!

  • Review 23 (2024-07-11 - Rating: 5)

    I rarely come across a company, that takes care of its customers, like Ross Plumbing. I had a disaster at 11pm July 3rd. The plumber (sorry I forgot his name) quickly drove to my home and immediately recognized the problem. He took his time to repair the problem because he wanted it done to perfection. He meticulously cleaned the work area up. I was worried about the cost of the emergency call and repair. But, the bill was way below what I was fearing. I have future plumping needs in the future and I will ONLY call this company. Thank you so much!!!

  • Review 24 (2024-04-04 - Rating: 5)

    First I want to thank Jim in service for his help during my hot water problems, and eventually my leak underneath pavers at my house. Jim takes the time to answer all your questions and emails, which is much appreciated . He sent out Jonathan who quickly located the leak under some pavers and discovered that the original plumber, also from leesburg, did not bother to glue in the hot waterline to the Casita at the t joint. I have also found ross plumbingā€™s prices to be extremely fair, considering another company on 441 With the color blue, charged me twice the price that ross plumbing did to repair a toilet issue I had. I only post remarks for excellent service, and ross plumbing deserved this one.

  • Review 25 (2024-04-23 - Rating: 5)

    Was having issues with my hot water heater. While not an emergency, Ross Plumbing had someone at my door at 8:00 the next morning. Brad, our service technician was amazing. He took the time to explain what he needed to do to properly diagnose the problem, and made sure I understood everything before he began anything. Called me back out to my garage once he had properly diagnosed the problem, took the time to thoroughly explain everything in language I could understand, and gave me a couple different options along with the pros and cons of each. There was absolutely NO pressure to buy anything, nor any pushiness. Once I decided which path I wanted to go, he took the time to write everything up on my billing invoice, including the cost of the other options should I need to go in that direction at a later date.Throughout the whole process Brad was very professional, exuded honesty and integrity, and made the whole experience as painless as he could. I could not recommend a company or individual more highly! Thank you, Brad and Ross Plumbing!

  • Review 26 (2024-04-12 - Rating: 5)

    We hired Ross Plumbing to connect gas to our Generac generator and the performed incredibly. The pricing was good and the service was excellent. Their technicians were courteous, professional and informative. We will not hesitate to use them again.

  • Review 27 (2024-09-27 - Rating: 5)

    Called late Wednesday spoke to Jim and Dan sent over pictures to help communicate and by 9:30 had a man here to fix the problem, very good company to work with highly recommend Ross Plumbing.

  • Review 28 (2024-08-08 - Rating: 5)

    Very satisfied with Ross Plumbing. The crew was on time and very professional. In about 15 minutes they knew what the problem was and had it solved very quickly. Pricing was very reasonable.

  • Review 29 (2024-03-05 - Rating: 5)

    I had my hot water heater replaced by Ross Plumbing last week and am totally happy with using them. Marcus did the install and I can say that he did a great job. He was professional, courteous and knew what he was doing. Iā€™m happy to recommend them for any plumbing needs.

  • Review 30 (2024-07-26 - Rating: 5)

    Great experience using Ross Plumbing. On time, professional, and courteous. Our technicians Marcus and Daniel were great. I would highly recommend this company.

  • Review 31 (2024-02-11 - Rating: 5)

    We called Ross Plumbing to fix the toilet in our guest bathroom. Marcus and Harold came out and had the job done in about 30 to 40 minutes. They cleaned everything up and explained what they did. The charge was very reasonable. This was the second time we used this company. Very pleased with both visits. You can trust them to get the job done.

  • Review 32 (2024-07-05 - Rating: 5)

    Ross Plumbing installed a quick disconnect fitting on my natural gas line for BBQ, generator, portable heaters, etc. They were very professional, completed the work quickly, and did a very nice quality hook up. I will definitely use them again!

  • Review 33 (2024-09-25 - Rating: 5)

    The guys who showed up to install waterline were knowledgeable and professional. Will definitely call Ross Plumbing for my Plumbing needs.

  • Review 34 (2024-11-26 - Rating: 5)

    What a wonderful company from Jim on the phone to Mark who did the installation of our new water heater! Thank you so much

  • Review 35 (2024-01-20 - Rating: 5)

    Weā€™re new to the area. A friend recommended Ross Plumbing, and weā€™re happy we took her suggestion. Marcus showed up on time, and was professional and friendly. He identified the problem quickly, explained how he could correct it, and got the job done right away.Iā€™m sorry I didnā€™t get the other gentlemanā€™s name, but I highly recommend this team. If we need plumbing services again, weā€™ll definitely call Ross. Great job!

  • Review 36 (2024-08-15 - Rating: 5)

    Excellent service which was quickly rendered. Service technicians were pleasant and very knowledgeable. Explained features of item installed. I will always use this company

  • Review 37 (2024-05-08 - Rating: 5)

    Ross Plumbing was a life saver for us!! They were prompt, courteous, reliable and very reasonably priced. From speaking with Jim over the phone to the plumber, Anatoly, who came to our house, they were great troubleshooters and fixed our leaky piping problem quickly!! Highly, highly recommend Ross Plumbing!!

  • Review 38 (2024-08-16 - Rating: 5)

    Second time I used Ross and their plumber, Marcus. He was on time, and did a great job. Iā€™m very satisfied. Thanks

  • Review 39 (2024-08-12 - Rating: 5)

    Wonderful! Marcus was early, fast and answered all my questions. Price was great, all around experience was 1st rate. Highly recommend!

  • Review 40 (2024-11-26 - Rating: 5)

    Prompt at getting an estimate and completing the work!! Would highly recommend this company, Dan took the time explaining how the process would work. Thanks.

  • Review 41 (2024-04-20 - Rating: 5)

    Our home in The Villages has two bathrooms. 0ne toilet began to run water intermittently as if the tank was leaking into the bowl. We also noted disintegration of the rubber inner parts and the tank always seemed slow to fill. We called Ross Plumbing. Jonathan at Ross listened carefully and answered our questions about Rossā€™s operating practices and costs. We agreed to have Ross technicians come out to do the repairs. Twenty four hours later, two representatives called, arriving earlier than scheduled, located the house master water cut off valve, and within 40 minutes had repaired the toilet, replaced the toilet water cut-off valve and cleaned up. We were impressed with both the skill and speed of the staff, and with the final billā€¦.which was quite reasonable. We will return to Ross for our future needs.

  • Review 42 (2024-05-10 - Rating: 5)

    As always, Ross Plumbing did an excellent job They came on time, communicated with me about the problem with my water heater, and completed the job in a timely manner for a fair price. Excellent in every way!!! Bravo!!!

  • Review 43 (2024-02-04 - Rating: 5)

    I would recommend Ross Plumbing to anyone. They respond quickly, do amazing work and never charge a fortune. I discovered a broken pipe in my yard on a Sunday and they responded immediately and did not charge extra for coming during off hours This is the 3rd time Ive used them. They are the best!

  • Review 44 (2024-05-15 - Rating: 5)

    Had a busted water line. Came on time, quickly figured out where and fixed. Also tweaked a kitchen faucet to increase flow. Marcus who did the work was great. Price was better than reasonable! Will use again if needed. Great experience.

  • Review 45 (2022-02-09 - Rating: 5)

    This morning Cynthia came and repaired my hot water heater. She replaced the elements and thermostats. I was very impressed with her smile, professional knowledge and the speed with which she accomplished the work. I highly recommend Ross Plumbing and Cynthia, if she is available.

  • Review 46 (2024-10-18 - Rating: 5)

    Marcus provided great service repairing a leaking bathtub faucet. I appreciated his patience and knowledge answering my questions.

  • Review 47 (2023-09-21 - Rating: 5)

    Weve had great luck with Ross Plumbing, last time with Cynthia, and this time with Marcus. Our kitchen sink had been partly clogged for a long time, and with extremely funky piping, and Marcus cleaned out 40 plus feet of greasy gunk from our pipe, made our piping look professional, and was really great about cleaning up after he was done. He was efficient and thorough, just what one hopes for in a plumber. Many thanks!

  • Review 48 (2024-03-13 - Rating: 5)

    Ross Plumbing moved the connections for a washing machine from a bathroom to the garage. Marcus and Harold did a great job with excellent work and a very neat and professional job. It exceeded my expectations and in a timely manner.

  • Review 49 (2023-06-13 - Rating: 5)

    Weā€™ve had three successful plumbing jobs done by Ross Plumbing. Cindy arrived on time and removed our old dishwasher then installed the new one and made it look great. Her knowledge and personality was wonderful. Did a great job!

  • Review 50 (2023-10-05 - Rating: 5)

    Cynthia from Ross Plumbing did an excellent job. She came out quickly to fix an after hours emergency leak. This company charges normal rates even for after hours service calls. No upcharge. Very quick, efficient, and courteous. Iā€™ll definitely be using this company again for my future plumbing needs.

  • Review 51 (2024-03-18 - Rating: 5)

    I was very impressed with the level of professionalism. Jim responded back to me right away with answers to my questions. He kept me informed on the technicians ETA and the technician was quick and knowledgeable. I would highly recommend Ross Plumbing.

  • Review 52 (2024-06-19 - Rating: 5)

    We have a tankless hot water system that needed to be replaced. Marcus & partner showed up on time, ordered a new system & installed it the next day! Marcus is very knowledgeable on these systems.

  • Review 53 (2023-08-15 - Rating: 5)

    I think Mr. Ross made my appointment for faucet replacement and was pleased we had used his services before. Marcus showed up early and did an outstanding job and was very professional. Every employer should have a Marcus! Highly recommend this company!

  • Review 54 (2023-12-22 - Rating: 5)

    We had Marcus and Harold replace our hot water heater in our home and they are excellent workers! They get the job done before you know it! We are so impressed with them!!! Just 2 days before Christmas too Wow what a wonderful Christmas gift!Thank you Marcus & Harold Merry Christmas šŸŽ„

  • Review 55 (2023-11-21 - Rating: 5)

    I called to have someone come out as soon as possible regarding a leaky pipe.They sent someone out within 2 hrs. The plumber that came did a great job. He was knowledgeable & friendly. He worked quickly and cleaned up when he finished.

  • Review 56 (2024-01-26 - Rating: 5)

    Update: Itā€™s been 4 years since Ross Plumbing replaced the hot water heater at my home and since that time Iā€™ve used their services for many plumbing projects around my home and on my property. They are always friendly, reliable and reasonably priced. Truly a great company to deal with.Original Review: I bought a home that needed a new hot water heater. Being new to the area I had no idea who to call. I researched plumbing companies and found Ross Plumbing had great reviews both on Google and BBB. From the moment I contacted them they were courteous and accommodating. They quoted me a price when I made contact with them and that was the price I paid when the job was done - no unexpected costs. They gave me a fast appointment. Bill arrived on time and did a great job installing the hot water heater. He was professional, courteous, worked fast and cleaned up after the job was done. I was very happy with Ross Plumbing and have already recommended their company to friends and family.

  • Review 57 (2023-08-01 - Rating: 5)

    Ross plumbing is excellent! I have used them many times all with great results. I was out of town on vacation when my back flow meter starting leaking I called Ross and they came out that day to repair and install a new meter. So thankful to have such wonderful service from these professionals. I highly recommend this business.

  • Review 58 (2023-06-16 - Rating: 5)

    We had a great experience using Ross Plumbing. Daniel was very helpful in scheduling the work and Cynthia, who actually did the work in the house, was very efficient, responsive and explained everything to me.We were so impressed we scheduled other plumbing work with Ross.

  • Review 59 (2023-06-28 - Rating: 5)

    We called Ross Plumbing because we had a water leak. After doing research on different plumbers near our home , we selected Ross because of the positive reviews that we found. Ross responded quickly, arrived on time, and fixed our leak.Cynthia had come to evaluate and repair the leaks. The leak was repaired well. However, we had another leak that is under the house. When our house was built, copper pipes were used and these pipes need to be replaced.Cynthia from Ross was able to explain the different choices we could make to repair our water problems. I appreciated the time that she took to explain alternatives and show us how the water lines could be replaced.We will have Ross replace the water lines because we know we can trust their work.

  • Review 60 (2024-01-23 - Rating: 5)

    Had appt for this morning at 8 a.m. for installation of new hot water heater. Marcus and Harold arrived early; most welcome surprise. Both were extremely knowledgeable and curteous. All work was completed in a little over an hour. Would highly recommend this company.

  • Review 61 (2023-08-31 - Rating: 5)

    Cynthia was friendly and knowledgeable She listened to my concerns and promptly problem solved my plumbing needs. I have more to be examined. We are taking necessary moves to replace a 1997 water heater. Also bathroom sink faucets which were painted over before I moved into this dwelling. I found Ross Plumbing on one of the tables at Wolfys where I work. Cynthia was met there previously attending to Wolfys plumbing needs. I feel at peace knowing this company will address my needs fairly and economically. Thanks Ross Plumbing!

  • Review 62 (2023-01-17 - Rating: 5)

    I called on a Sunday after we heard water running in a wall in our closet and the carpet was wet. Cynthia, the Ross Plumbing Technician came out right away. She pinpointed the leak, cut the drywall out and repaired the leak. She was very professional, very knowledgeable, very neat and very friendly. I highly recommend Ross Plumbingā€¦especially Cynthia, she came out on a Sunday, no questions asked. The price was fair. We were very impressed.

  • Review 63 (2024-10-30 - Rating: 5)

    Ross Plumbing sent a young man out, late on a Friday afternoon, when we called needing help with a leaking pipe. This young man was able to quickly assess the problem and devise the most appropriate solution to fix the pipe with the least amount of damage to our house. The pipe was leaking from the master bathroom toilet. He decided that going through the exterior of the house would cause less repair than going through the inside drywall. He did a beautiful job in removing the siding from the exterior. He was then able to get into where the pipe was and see the leak. He did a wonderful job. The next day we had someone come and fix the area that had to be torn out to get to the pipe. The siding he removed so carefully went back up and you would never know what happened. Such a professional job. I would definitely recommend Ross Plumbing. They are who I will call from now on!

  • Review 64 (2023-09-21 - Rating: 5)

    Cynthia was our assiged technician to do new install on our new tankless water heater. Very prominent and on time for her scheduled hours even going 2 hours over her daily schedule. Found her to be very knowledgeable in her field and willing to explain to us any questions or concerns we had. We would highly recommend for any further plumbing issues at home in the future or any new or existing customers.

  • Review 65 (2023-10-23 - Rating: 5)

    Great job at a reasonable price. Cynthia was knowledgeable, professional, and friendly, a credit to her profession and Ross Plumbing

  • Review 66 (2023-05-16 - Rating: 5)

    Contacted David. Explained my situation with a leaky pipe which I could not find. He sent out Cynthia. She found the leak and repaired it. I asked about upgrading my shower head and also my kitchen sink. She advised my wife and myself on what would be good options. She did a great job. She left no mess. My wife and I are very happy with the results. Thanks to Ross Plumbing for great service.RegardsTed(The Villages)

  • Review 67 (2023-07-17 - Rating: 5)

    The people that work are wonderful. That were very quick to respond. Jim the Service Manger was very kind, pleasant and went out of his way to be very helpful. Cynthia the service tech was very professional and good at her job. She was pleasant and friendly. I very highly recommend this business. I plan to use them in the future.

  • Review 68 (2023-06-02 - Rating: 5)

    Our water heater broke over memorial day weekend and we reached out to Ross plumbing. They were very professional, Cynthia was fantastic. She came out discovered that our water heater from 2002 needed to be replaced due to it leaking from the bottom. She had come out on Sunday to look at everything. They were closed memorial day, but she was proactive and called me back Tuesday morning. I ignored the phone call not knowing it was her calling, so she even texted me letting me know she got me on the schedule for that day in the afternoon which was a huge relief. Overall, very professional and a great company. I would highly recommend Ross Plumbing to anyone needing a plumbing company, water heater repair, or water heater installation. P.s. My water heater is in the attic which is very unusual but they handled it well with a team of 3 installing the new water heater up there and pulling the old water down. Thanks guys!

  • Review 69 (2024-10-17 - Rating: 5)

    Marcus and Daniel arrived at the time agreed upon and were in and out in less than an hour. All repairs were made to my satisfaction. Friendly service at competitive prices.

  • Review 70 (2023-09-05 - Rating: 5)

    Marcus was GREAT! From the first call to the installation of our hot water heater, it painless and they kept us informed throughout the process. Cleaned up after installation, so there wasnt anything to do but enjoy the hot water.

  • Review 71 (2024-10-05 - Rating: 5)

    On time. Polite and kind. Very neat. Rate was very reasonable. Highly recommend!

  • Review 72 (2022-07-25 - Rating: 5)

    Cynthia and Manny were fantastic! Very knowledgeable, friendly and quick! Called for an appointment and they were out the same day in less than 30 minutes! Fixed our drain issue quickly and cheaply. Ross Plumbing will be our plumbers from here on out! Highly recommend.

  • Review 73 (2022-11-29 - Rating: 5)

    The service person was: On time. Polite. Knowledgable. Professional. Provided an excellent value for our money. The job cost about half as much as the Frank Gay Plumbing Service in Lady Lake quoted us. We actually paid the Frank Gay rep $39.00 to come and give us an estimate on a new hot water tank (they wont give an estimate without the $39.00 fee) When he arrived, he told us that the whole house could use re-plumbing because the copper pipes are old, and that they would throw in the hot water tank if we agreed to have the entire house re-plumbed. I recognized a used car salesman when I saw one and told him that we did not want an estimate on re-plumbing the entire house. Only then did he came up with a price for the hot water tank only, and it was almost double what Ross Plumbing did the job for. I highly recommend Ross Plumbing.

  • Review 74 (2023-06-02 - Rating: 5)

    Called them and they instantly squeezed me in. I had both of my toilets clogged and Jonathan and Jim took very good care of me. Jonathan was very fast, efficient and friendly. Very hard working. Also very affordable and cheaper than everywhere else I tried. So thankful to them and their company. I will recommend them to anyone and everyone.

  • Review 75 (2023-04-04 - Rating: 5)

    Super friendly and professional from scheduling a visit to final installation. The technician walked us through her installation plan and educated us on our future maintenance requirements. She was efficient and left the workspace clean and tidy. We could not be happier and confident in the service she provided. Thank you, ROSS plumbing, overall, for your service. Top rate.

  • Review 76 (2023-03-28 - Rating: 5)

    I am so impressed with the service I received when a pipe connection on my well pump broke in the evening and water was spraying out at high pressure. I called after hours, and the technician came out to look at it, in the dark, by flashlight. He did not have the material he needed to fix it, but he was able to provide a temporary fix by placing a plug to stop the pouring water, and then returned first thing the next morning with the necessary parts to repair the pump pipes. Reasonable rates and exceptional service. Strongly recommend.

  • Review 77 (2024-01-18 - Rating: 5)

    Iā€™ve used Ross Plumbing 3 times now. Today Marcus replaced elements in the water heater and was polite, knowledgeable, and professional. I will continue to use their services.

  • Review 78 (2024-04-29 - Rating: 5)

    Brad S. is the service tech who replaced our 20 year old water heater. Very processional job, explained everything he was doing during the installation and left the site clean and neat.

  • Review 79 (2024-03-18 - Rating: 5)

    Outstanding service and integrity is what we received from Ross Plumbing! The technician had the knowledge and job interest that we were so pleased to receive.

  • Review 80 (2023-07-18 - Rating: 5)

    We had a very bad oder in this older but newly purchased manufactured home. A plumber from another company came out but couldnt find any problem. I called Ross Plumbing and Cynthia came that same morning! She found the problem -a disconnected pipe where the washer hookup was located allowing sewer gas to be released. She capped it and that was the end of the oder. It all took about 30 minutes and they charged me very little. Needless to say, Ross will be my go-to plumbing company.

  • Review 81 (2023-11-08 - Rating: 5)

    We had a busted hot water pipe and the water was out of control. When we called, it was so nice to actually get a person instead of a recording. Marcus was at our house in less than 30 mins. He was very professional and solved our problem immediately. This was our first time using Ross and will not be the last.Mike and Joni

  • Review 82 (2021-11-05 - Rating: 5)

    Our neighbor had used Ross Plumbing and highly recommended them when we had a plumbing issue. Cynthia was our technician, she was extremely professional and knowledgeable and explained every thing in detail to us about our problem. She had to snake and use the camera and reinstall pipework while being very respectful of our home and leaving it just the way she found it. We were very pleased with our experience with Ross Plumbing and Cynthia is truly an asset to the company.

  • Review 83 (2021-04-02 - Rating: 5)

    I must agree with the other reviews that experienced exceptional service from Ross Plumbing. I needed a new disposal, I tried another vendor first but they never replied. Then I called Ross and problem solved, I felt like we were working together. Appointment time met, professional technician, quality product, quality install, A+ for all. I have other projects lined up and with Ross I know theyll be successful.

  • Review 84 (2023-02-03 - Rating: 5)

    I want thank Ross Plumbing and especially Cynthia for the great service I received for my clogged line. She was very effective in explaining to me the problem and made suggestions to manage the issue in the future. Should I need your services in the future I will definitely use this company again and will recommend you to my friends. Merilee

  • Review 85 (2024-02-12 - Rating: 5)

    Ross was able to schedule my water heater replacement quickly. The techs were fast, polite, and did a great job.

  • Review 86 (2021-09-12 - Rating: 5)

    I called Ross Plumbing to service our garbage disposal. Trey the service technician called prior to the appointment to say he was on his way which i thought was very thoughtful. He showed up on time, was very well mannered and very professional. I knew nothing about garbage disposals. He evaluated the problem and explained to me that it had froze. He took the time to show me the reset button and what to do if it happened again. I was so appreciative for his honesty. I thought I was going to need a new one. I will definitely be calling Ross Plumbing again for any of our plumbing issues. Trey was a pleasure to meet and I feel a great representative for the company!

  • Review 87 (2022-12-12 - Rating: 5)

    Cynthia was excellent. She quickly figured out the problem with our faucets that the previous plumber could not. She was on time, personable, and professional. Ross Plumbing will be our first call the next time we have a plumbing issue. Thank you!

  • Review 88 (2024-03-09 - Rating: 5)

    We had other companies come out here and work on the problem and they did not fix it and they overcharged us. Marcus came out and did the job very polite very professional and done a great job. He explained to us what was going on and what had to be done.

  • Review 89 (2023-05-16 - Rating: 5)

    Marcus did an excellent job. Arrived promptly, was courteous and very professional. I will definitely not hesitate to call Ross Plumbing for any needs in the future! Thanks Marcus

  • Review 90 (2023-02-14 - Rating: 5)

    Cynthia showed up right on time and diagnosed the reason we had no water in our house system. She replaced the check valve and replaced the pipes around it. Sheā€™s very friendly and knowledgeable and was a pleasure to do business with. Pricing was fair and reasonable. I would definitely recommend this plumbing company.

  • Review 91 (2022-07-26 - Rating: 5)

    Ross responded to my call for service, when other companies would not even return a phone call. The technicians were courteous and knowledgeable. They replaced a faulty PVC coupling on the line from my water softner into the house whenI didnā€™t have any idea on how they would be able to do that. Much thanks to Jessie and Harold for a job well done. Having used plumbers on at least 4 other occasions since in Leesburg since 2003, I consider them, and Ross Plumbing to be the best. From a very satisfied customer H Muse

  • Review 92 (2021-02-16 - Rating: 5)

    We have used Ross Plumbing for a long time but I have to tell you we had the best experience with one of their plumbers Trey. He came out for a simple clogged sink but ended up saving us so much money by doing a little more digging to find out why our sink had been clogging for so long. EXCELLENT job! Very thorough, friendly and Ross is affordable. Would recommend him to anyone and will request him again in the future.

  • Review 93 (2023-10-03 - Rating: 5)

    Marcus was knowledgeable, thorough in fixing our valve issues in the front yard. I appreciate his efforts. We will definitely call on Marcus, Ross Plumbing for any of our plumbing problems.

  • Review 94 (2021-04-10 - Rating: 5)

    Bill from Ross Plumbing did a great job. He promptly returned my call on a Saturday morning. I had a busted pipe spraying water. He arrived on-time and repaired my pipe, for a very reasonable price. Very professional and courteous!

  • Review 95 (2023-11-30 - Rating: 5)

    Ross Plumbing is professional and reliable. They are honest. They came in got the job done and left the area clean. We highly recommend Ross Plumbing.

  • Review 96 (2024-11-20 - Rating: 5)

    Ross Plumbing is absolutely the best around. We had an ongoing issue. We had our house custom built almost ten years ago. We had to rip out the carpet and cut out a large piece of the wall only to find out when the house was built; the original plumbing contractor (Charlieā€™s Plumbing) didnā€™t do their job. How this wasnā€™t caught during the inspection process I donā€™t know. But Ross Plumbing found it and fixed it right. Iā€™m completely satisfied with the quality work that was done. They fixed our issue and replaced a toilet. I will never have to worry again. And I was shocked with the cost. It was so affordable, it only costed $114.00. I would recommend Ross Plumbing to everyone. They can do anything. Going forward I will only use Ross Plumbing in Leesburg. This is the picture of what Ross Plumbing Removed out of my wall (bath tub over flow drain) and how it was when they left. Thanks again to the skilled men at Ross Plumbing you have a customer for life.

  • Review 97 (2024-07-12 - Rating: 5)

    Great experience. Was there just before the agreed time & checked all areas for leaks, etc. Good communication. Mark was great!!

  • Review 98 (2023-10-31 - Rating: 5)

    The guys quickly assessed the issue as the main sewer line and had ot working in no time. Very courteous and professional! Price was excellent. Would recommend to everyone who has plumbing issues or needs a plumber.

  • Review 99 (2023-05-30 - Rating: 5)

    Used them today to repair my hot water tank. Marcus was very professional and did a great job, his helper also very nice. Was early and the price was very good. would highly recommend them to anyone. Great job and service. Thank you

  • Review 100 (2021-04-21 - Rating: 5)

    This is the second time we needed a plumber we were lucky enough to have Bill both times. He is personable, extremely knowledgeable, and has a great and calming demeanor. It had been raining for a few days right before he arrived and he made a point to go back to his truck to get booties for his work boots over his concern for my off white carpet (previous owners choice), so kind of him to think about it. He fixed our leak quickly and efficiently. Dont hesitate to call them for your plumbing needs. We strongly recommend Bill. Thanks for the great job.

  • Review 101 (2023-09-06 - Rating: 5)

    Called because I was needing my drains unclogged. Cynthia was there within an hour and took care of my problem! It took a bit longer than Iā€™d hoped but it was very clogged, so I guess thatā€™s to be expected. Will be using them again if needed and will tell all my peeps good things!

  • Review 102 (2024-10-17 - Rating: 5)

    Marcus replaced a toilet which had been installed in my house when it was built in 2000. He was friendly, efficient, and knowledgeable. At my request, he also evaluated other potential plumbing problems. I would highly recommend the company.

  • Review 103 (2023-08-03 - Rating: 5)

    Extremely satisfied with the install of my new faucet. From setting the appointment to the completion. Marcus the tech, was professional and answered questions I had. I will definitely hire the company again. Thank you.

  • Review 104 (2022-12-17 - Rating: 5)

    We got up one morning to a flooded garage only to find out that we had corroded water pipes in our 50 year old houseā€¦ We needed a re-pipe. Ross had always done all of our other plumbing work at this house so we called them, but we also called two other companies to give us estimates Not only was Rossā€™ estimate way less than the others. They sent the greatest person to do the work. Her name is Cynthia ā€¦she and her high school student apprentice got our house re-piped and even though they werenā€™t finished at the end of their workday on Friday they kept at it until they completed the job. We couldnā€™t asked for more courteous or professional people.

  • Review 105 (2021-04-13 - Rating: 5)

    We called Ross plumbing to install a Toilet bowl we purchased. They were chosen because a neighbor had a minor gas line leak and they responded promptly and fixed issue. Trey ( young plumber) called the morning of appointment to tell us when he would arrive to install our Toilet and was right on time. He was very courteous and professional. When finished installing he made sure he cleaned up after he was done! Awesome job by Trey!

  • Review 106 (2023-10-31 - Rating: 5)

    Cynthia did a great job de-scaling and flushing our tankless water heater. She was very knowledgeable about the water in our area and provided appropriate advice. very good experience.

  • Review 107 (2023-05-27 - Rating: 5)

    Had a very bad leak in the garage. Cynthia, my plumbing Technician came out, late at night to look at it. She was very professional, helpful, and referred me to the appropriate people to find a slab leak detection service, so that she would know exactly where the leak was, in the slab. She also helped with the City water representative, that initially couldnā€™t get the water to shut off. He did get that remedied, so that the leak detection people can come out and tell Cynthia where to dig. Itā€™s going to take a lot of coordination from several different entities, but I was at a loss, until Cynthia helped to get the right people involved. Iā€™m well pleased, and hope to have everyone coordinate a wonderful end to this issue.

  • Review 108 (2024-02-21 - Rating: 5)

    Woohoo! Ross always responds quickly. Their team members are courteous and knowledgeable. They are good about fixing a problem without adding surrounding repairs (or upgrades).

  • Review 109 (2021-09-20 - Rating: 5)

    Ross Plumbing is great to do business with; communicating promptly and even gave us an estimate over the phone. Bill installed 2 toilets for us. His work is excellent, finishing the job with precision and minimal mess. As new Florida residents we plan on using Ross for all our plumbing needs going forward.

  • Review 110 (2023-01-14 - Rating: 5)

    I thought I could smell a gas leak in the laundry area. I called and Cynthia answered right away on a Saturday afternoon. She said she could be here in 30 minutes and was. She tested and found the leak at the connection the dryer installer from Lowes made. It was finger tight only. After tightening she tested again and problem solved. Thanks for such great service on the weekend at a reasonable price. Would recommend.

  • Review 111 (2021-04-13 - Rating: 5)

    Ross Plumbings tech Bill showed up exactly on time, and quickly located and repaired our leak. He also diagnosed another problem that I pointed out to him at another location on the property. He told me what would be needed and weve scheduled another appointment to address that problem as well. Linda and I are very pleased with the service this firm provided and the prices quoted in advance were what we paid and they were more than fair. Thanks Ross, and thanks Bill! Linda and Tom Lewis

  • Review 112 (2021-02-26 - Rating: 5)

    Today I had a service technician, Trey, from Ross Plumbing in my home to replace a 30 year old water heater. Trey called before arrival, which was nice. He was also extremely knowledgeable, professional, and polite. This is exactly what you would want from any service technician entering your home. I would recommend anyone using Ross Plumbing to ask for Trey. He may be young, but it is obvious he knows what he is doing and takes pride in his work.

  • Review 113 (2023-09-19 - Rating: 5)

    Marcus was professional and easy to work with. He was quick, quiet and cleaned up after his work was done. I would recommend Ross Plumbing.

  • Review 114 (2023-10-11 - Rating: 5)

    After several visits from various plumbers with no resolution and lots of money spent, Cynthia came in, found the problem and gave us a quality, cost effective fix in no time. They are my go to Plumbers from now on.

  • Review 115 (2024-12-02 - Rating: 5)

    Arrived promptly, work well done and neat. Answered my questions

  • Review 116 (2024-02-26 - Rating: 5)

    I had a clogged kitchen sink, so I called Ross Plumbing. I live in a older house that my parents had built in the fiftys . My parents used Ross Plumbing for many years, since my Mom was the owners second grade teacher at Skeen Elementary! So they gave me appointment for the very next day and sent Trey over. He was very personable and thought it would be a quick fix by replacing the 65 year old pipes! But it took much longer, as it was very hard to get the pipes disconnected! He had to call office for Reinforcement..... owners son came out right away (as we live less than a mile from office) It took two to finally disconnect. Then Trey finished the job very efficiently! Couldnā€™t have been a more pleasant situation!July 7,2022 - I had a running toilet, in my home built in the 1950s, and I called Ross Plumbing. They had a cancelation, so they were able to to send Jessie and Harold right out! Making an old lady happy1 They replaced the guts in the old toilet after spending some time trying to find the water cut-off to my house! They were very personable and knowledgeable! Thanks.

  • Review 117 (2019-02-26 - Rating: 5)

    One of the finest and most efficient plumbing companys Ive ever seen. We had 2 separate incidents that were taken care of quickly and fantastic pricing. We had Larry and Bill, both excellent and met Frank at our neighbors home we had referred Ross to for service. Truly an amazing company.

  • Review 118 (2021-04-27 - Rating: 5)

    Had an 8:00am appointment and the tech arrived right on time. His name is Bill and I was VERY impressed with his knowledge, skill, and demeanor. He was professional, personable, and extremely competent. If and when the need arises to have a plumber here again I would ask for Bill by name. Thank you Ross Plumbing & Bill - keep up the good work.

  • Review 119 (2021-03-08 - Rating: 5)

    We had Trey come to our home to install a toilet and repair another. He was a very professional, and very personable young man. He did a fabulous job on our toilets. The toilet he repaired works better that it ever has. We will certainly call Ross Plumbing for all our plumbing needs

  • Review 120 (2021-03-15 - Rating: 5)

    We had Bill come to our home to install a whole-home water filtration and softener system. He was on time, meticulous and took the time to get the install perfect. Would highly recommend Ross Plumbing and would eagerly use them again for my plumbing needs.

  • Review 121 (2020-05-06 - Rating: 5)

    Ive used Ross Plumbing twice in the last year. Frank came for the first service call. He fixed my slow running tub drain and gave me tips on how to keep it from clogging. He also installed new faucets in the kitchen and bath. Larry came for the second call. He replaced worn out plumbing parts. Both servicemen were punctual, knowledgeable, and professional. I will definitely use Ross Plumbing again.

  • Review 122 (2023-06-02 - Rating: 5)

    Weve been using Ross Plumbing for years and service has always been great. Cynthia the plumber got our drips and obstructions all fixed up for us. Thanks Cynthia!

  • Review 123 (2024-03-01 - Rating: 5)

    On time, professional and exceptionally fair pricing. Marcus was knowlegeable, helpful and courteous. Will be calling them again for the next project!

  • Review 124 (2020-11-09 - Rating: 5)

    I had a great experience with Ross. They were very professional and knew exactly what they were doing. They came on time(a little early in fact) and got right to work. They even did an extra job replacing a faucet while they were here that I had not scheduled. Ross will be MY Plumber going forward. i recommend them highly!!

  • Review 125 (2020-01-09 - Rating: 5)

    Frank Foden was professional, came quickly, and so nice! Not only did he diagnose and fix our plumbing problem quickly at a very reasonable price, I described a problem my parents were having in NY. Their plumber had been back 3 times, and still could not fix it. Frank knew immediately what the problem was from my description, and I was able to tell their plumber what to do. Ill definitely be calling Ross Plumbing again and have already recommended them to friends who need a great plumber!I just had Larry fix a leak and put in a new kitchen faucet. He was quick, professional, and knowledgeable too!

  • Review 126 (2020-07-16 - Rating: 5)

    Without a doubt, Larry and Irving, who took care of my leak, were the most efficient , pleasant, and helpful men I have had do any kind of work in my house in the 25 years I have lived here. I will never consider calling any other plumbers. I was so pleased, I am going to have them replace my kitchen faucet.... a job I would normally have done by friends or family, but I feel certain that these guys will do an excellent job and be pleasant company while in my kitchen. Obviously I highly recommend them to everyone.

  • Review 127 (2019-07-07 - Rating: 5)

    Larry Hawkins for Ross Plumbing made a service call to my home recently. He was very competent and professional and arrived early! He had my problem addressed and corrected quickly. I will not hesitate to call again.

  • Review 128 (2023-10-03 - Rating: 5)

    In the past Cynthia installed a new garbage disposal. Recently, Marcus installed a new shower head and fixed the leak in the kitchen faucet. Both were professional, on time and got the job done. Will call Ross Plumbing again in the future.

  • Review 129 (2021-09-07 - Rating: 5)

    Cynthia with Ross Plumbing came to our home to Toilet Re-Set after we had some tile repair. She was one of the most Professional people my wife had ever had into our home. She remove her boots as we have carpet, she Re-Set the Toilet, cleaned up to a Brilliant Clean and was gone in approximately one hour. Thank you Ross Plumbing for having Cynthia on you crew of dedicated employees as this is NOT the first time we used Ross Plumbing and it will NOT be the last!.

  • Review 130 (2020-03-28 - Rating: 5)

    Ross Plumbing did a good job to install new bathtub, new faucet, and remove old bathtub, for our house . Fast response, and professional service, i did call other but they did not come. I really appreciate what they did. Joan is a very smart lady, knowing all details.

  • Review 131 (2023-07-13 - Rating: 5)

    I love Ross Plumbing. I always get exceptional service, and this time was no different. Above and beyond service. We did have a delay on the time but I understand things happen.

  • Review 132 (2019-01-07 - Rating: 5)

    We are super happy with Ross Plumbing. They have fixed a variety of issues for us and always done a great job, and with professionalism. From a busted disposal pipe to slow toilets to installing a new faucet to replacing old outside spigots to fixing a leaky showerhead, and other issues, they have always fixed whatever we have needed. We will contact Ross plumbing again with our next plumbing issue.

  • Review 133 (2023-09-02 - Rating: 5)

    On time, fast repairs on bath tub shower controls, replace faucet on kitchen sink. Extremely polite, professional service. Never have I seen such a great person as Cynthia.

  • Review 134 (2024-09-16 - Rating: 5)

    Marcus arrived on time; he was professional & explained everything to me about the gas line to my range. He wanted to make sure I was safe and that if I had any questions or concerns, I could contact him. I would use Ross again. Great plumbing service.

  • Review 135 (2022-10-10 - Rating: 5)

    Awesome service and Cynthia was Great! I had water coming thru my inside vents, i had hot water and no cold water and 3 separate leaks under the home. Cynthia rocked all that out!! This gal is very personable and friendly. Highly recommended!! And the bill was very reasonable to boot.

  • Review 136 (2021-05-25 - Rating: 5)

    I cant tell you how much we appreciated the service provided by Bill from Ross Plumbing yesterday!! Our main supply line broke and our call to Ross was handled quickly, completely and at a more than fair price given the emergency situation we had. This is the way service should be handled in this day and age!! They will forever be our go to for plumbing concerns!!

  • Review 137 (2024-03-20 - Rating: 5)

    I would highly recommend Ross Plumbing . From the start, Daniel and his crew were true craftsmen, they started and finished the project on schedule.

  • Review 138 (2022-02-17 - Rating: 5)

    I hired Ross Plumbing to replace my old water heater with a new AO Smith 40 gal. water heater. The plumber TREY was on time, very knowledgeable, professional and answered all of my questions. TREY did an excellent job.

  • Review 139 (2019-07-10 - Rating: 5)

    Ross plumbing was very responsive to our need for a plumber. A supervisor called shortly after our initial call so he could assess our problem and send the right man for the job. Frank arrived on time and ready to take on a monumental task to solve our problem. He provided an accurate estimate for the job and completed the job ahead of schedule. We could not spend the day at home for this huge outside job Frank was taking on. Frank called us with updates clearly explaining his findings and offering solutions. When we returned home we were so pleasantly surprised at the condition of the work area Frank spent the day in. He had to remove a large slab of our cement walkway, dig up our yard and garden bed. Aside from the missing slab you would not have known he did all he did. There was no mound of dirt in the yard or garden, there was no dust from the cement on the house, there were no muddy foot prints on the remaining walkway or driveway. We could not be more satisfied with Frank and our experience with Ross Plumbing. We highly recommend Ross Plumbing and Frank.

  • Review 140 (2023-03-31 - Rating: 5)

    Cynthia was very professional, courteous,and friendly . She took care of the problem, and explained what she did, in very simple terms .We have used Ross Plumbing in the past and Ross will be or plumber of choice in the future!

  • Review 141 (2021-05-13 - Rating: 5)

    I would highly recommend Ross Plumbing. Our Technician, TREY, worked above and beyond our expectations! Trey is a dedicated employee, and an asset to your company. Also, thank you Ross Plumbing for responding to our needs in such a timely fashion.

  • Review 142 (2020-05-20 - Rating: 5)

    Larry the service man that came was extremely good at what he does. Very neat and respectful. Some people in my community recommended Dunstan Plumbing but the warranty company I have sent ROSS and they will be the service I use in the future and recommend highly to others.

  • Review 143 (2024-08-08 - Rating: 5)

    We had a great experience with the technician from Ross Plumbing. The guy was very professional, efficient and ensured we were completely satisfied with his work. He replaced our kitchen faucet, and did an amazing job. We will definitely use Ross Plumbing in the future!

  • Review 144 (2021-10-25 - Rating: 5)

    Was connected to Ross through a home insurance company (Old Republic Home Protection, apparently The Villages uses ORHP a lot). Joanne from the Ross office called me within 20 minutes following my call with ORHP on a Thursday ! She arranged for an appointment, for Monday, understanding that would leave us hot water over the weekend. She said that if any plumber got freed-up on Friday and could slip another job in, she would let me know. Well, Friday at 12:30, she called and told me Bill was available, yea!Bill arrived and did a very professional and neat job, explaining what he was going to do right up front. He is clearly and experienced plumber. A couple of hours later, we had hot water.Never needed a plumber in this area before, but now I have found my plumber!! Will not call anyone else. Highly recommend Ross Plumbing.

  • Review 145 (2021-05-18 - Rating: 5)

    Ross Plumbing worked with me on remodeling my 40 yr. old kitchen. Their technician, Trey, did a terrific job not only on the plumbing part of the job but made sure that all of the new lines and piping were tucked away neatly in my new cabinets. My thanks to Trey for being so conscientious and to Ross Plumbing for always being there when I need them.

  • Review 146 (2021-07-03 - Rating: 5)

    A month ago a main water line was leaking a bit and handyman was called to check and fix it. We were told that it was fixed but even though the house was not occupied for few weeks it started to leak again. A technician from Ross Plumbing named Trey came in today, identified that the worked done earlier didnt fix the problem but actually aggravated the damage to handle and pipes and reason for increase in daily leakage. He had to get inside crawl spaces under the house to cut and replaced the main water line that was damaged. In summary, he did an outstanding job, explained every step he would take and the reason for doing it and was very patient when we asked additional questions ... so for young man demonstrated remarkable maturity and professionalism when dealing with older fellows. We wont hesitate to call Trey or Ross Plumbing if we ever have a plumbing problem again.

  • Review 147 (2021-03-20 - Rating: 5)

    Michael was great. He was able to answer all of my questions about my water softener system. He was very professional and polite. He gave me product information, maintenance information and estimated costs for services in the future. I will be happy to have him return as needed.

  • Review 148 (2020-11-15 - Rating: 5)

    Larry came to the rescue on Friday the 13th and late in the evening. We called several places for emergency service for a water leak and Ross promptly said they would come by. That was a good thing for us since Larry was professional and courteous, quickly finding the source of the leak and resolving the issue. I highly recommend Ross Plumbing and thank you to Larry for excellent service.

  • Review 149 (2024-09-10 - Rating: 5)

    Your service people were Excellent! I canā€™t stress that enoughā€¦ They were kind and went over and above ā€¦.. I would highly recommend your services!Thank you againā€¦.

  • Review 150 (2017-02-03 - Rating: 5)

    On Feb 2nd 2017 a Ross plumbing repair person came to our house to repair a loose water pipe in the shower wall. The gentleman was knowledgeable, courteous and efficient. My wife and I are so impressed with the work ethic by both the repair person [ Bill ] and the Project manager [ Daniel ] who assisted us, that we encourage anyone who needs plumbing assistance in their geographic territory to contact and employ them.Thanks - Nick [ A most satisfied customer ]

  • Review 151 (2023-04-11 - Rating: 5)

    Wonderful jobs done by Cynthia from Ross Plumbing as she fixed the several problems we had, carefully and expertly and if we need plumbing services again we will definitely call them. Comforting to find a company to rely on!

  • Review 152 (2021-05-21 - Rating: 5)

    Trey with Ross Plumbing did a great job replacing the elements in my very old water heater. Every aspect of the service was very professional. I have a few other plumbing projects in the future and will definitely be calling Ross.

  • Review 153 (2020-04-01 - Rating: 5)

    I was extremely satisfied with the quick response of my initial call; the quality of the work (once completed); very happy with the value of service as well as Larrys professionalism and his punctuality! I will definitely be recommending Ross Plumbing to my friends and neighbors!

  • Review 154 (2023-04-19 - Rating: 5)

    Cynthia arrived on time and went right to work. She was very personable and knowledgeable about my problem, she had it fixed in no time.I will definitely be recommending this company, 5 stars

  • Review 155 (2024-02-14 - Rating: 5)

    Excellent service from first call to work done. Definitely my ā€œgo toā€ plumber for any future needs and will recommend them to my neighbors. Thank you!

  • Review 156 (2020-07-16 - Rating: 5)

    On 7/7/20, I called three different plumbers to fix a main line leak in our front yard. Not only was Ross Plumbing the least expensive ($90 to come out and do 1 hour of labor; others wanted $50 just to come out and give an estimate), but could come out by 8 am the next morning. At 7:45 the next morning, Larry was there, and within an hour had dug down to the offending plumbing pipe, repaired the leaking PVC with new PVC pipe and couplings, and was done within the hour. Total cost; $94.50 - we were quite pleased. Water bill savings in the next two months should pay for the bill. Thanks Ross Plumbing!

  • Review 157 (2022-04-01 - Rating: 5)

    Ross Plumbing technician showed up a few minutes ahead of schedule which is always a good thing. Late is not good ): I showed him the leak in the yard. He got his shovel and began to dig, cutting roots of the old oak tree that broke the pipe connection. He work hard, and did a good job making the 1 inch pipe connections fit perfectly. Turned on the water - no leaks - fast efficient and reasonable. Thank you Larry and Ross plumbing. And thank you God for showing me the leak, by bringing the water to the surface, which saved me $300, by cancelling the leak detection people who were so booked they had to put me on hold for six days. Yeah for Ross Plumbing. Bobby G. Deason Sr

  • Review 158 (2021-04-25 - Rating: 5)

    Placed a call to Ross plumbing on a Sunday morning, toilets werent flushing. Larry arrived in about 30 minutes, diagnosed the problem and unclogged the sewer drains. Very professional. Would not hesitate to call them again for any future plumbing issues.

  • Review 159 (2023-09-29 - Rating: 5)

    Marcus & his team did a great job solving our issues with the bath & shower. Highly recommend them for other plumbing needs we might have. Thanks all

  • Review 160 (2024-09-12 - Rating: 5)

    Called and made an advance appointment for routine maintenence on our tankless water heater. It was super easy to set up our appointment and the man that answered the phone was pleasant.Like clockwork, a month later, the tech Marcus , and his assistant, showed up just as scheduled. They were efficient and super nice. I would definitely use Ross Plumbing again.

  • Review 161 (2024-10-04 - Rating: 5)

    Plumber arrived on time, was careful and respectful of the property, finished his work efficiently. We always get high quality products and good work from Ross Plumbing, at a fair price.

  • Review 162 (2021-02-24 - Rating: 5)

    We have used Ross Plumbing for all of our plumbing issues. We just recently had a leak under our tub. Trey was very knowledgeable and punctual. I would definitely recommend Ross plumbing for all plumbing needs.

  • Review 163 (2023-03-26 - Rating: 5)

    This is second time weve used Ross Plumbing. They are very professional, on time and get everything cleaned up. Super nice and most importantly, fixed the problem 1st time, both times. Will use again for any future needs.

  • Review 164 (2021-04-19 - Rating: 5)

    We had two toilets replaced today by Trey. He called to let us know he was running early and arrived 10 min prior to our scheduled appointment. He professionally installed the two toilets and fully explained what he was doing. He is a credit to your business.

  • Review 165 (2021-04-02 - Rating: 5)

    Larry came to remove the plumbing and sinks in the kitchen to ready it for a countertop installation. He was great! He comes back again to reinstall the new faucets-- well be glad to see him. He loved our American Staffordshire dog so much! Great guy, great service.

  • Review 166 (2024-04-25 - Rating: 5)

    Needed valve replaced on washing machine. Brad was courteous, informative & all around professional. Highly recommended

  • Review 167 (2021-03-05 - Rating: 5)

    Trey was just great. He texted when he would arrive, repaired faucets in the bathroom as well as the controls on the shower, replaced flush valves on two toilets and did so in an efficient and courteous manner. When we need a plumber in the future we will call and ask for him!

  • Review 168 (2017-05-23 - Rating: 5)

    What a pleasure to do business with. Our technician, Bill, was friendly and professional. I asked if I could watch while he was replacing both of my sink disposals because I am a fanatic about home repair and wanted to learn just how the disposals were either repaired or replaced. He had no problem and invited me to watch. I asked questions and he was more than happy to explain everything to me. His kind and friendly demeanor made me feel like I was talking to my brother. He was also very careful to be neat and not leave a mess during the process. If I ever need their services again, I will surely ask for him. Thank you, Bill, for making a stressfully day for me go smoothly.

  • Review 169 (2024-09-27 - Rating: 5)

    We had a major plumbing issue in our yard and we had called another place I wonā€™t mention names but they quoted us over $1400 with no guarantee that it would not be more ! I thought that sounded way to much so I called Ross and they came out and had the job done in an hour for less than $300!! Needless to say give these guys a call ! I highly recommend them ! Thank you for your professionalism and saving me from sharks ! Bless you !

  • Review 170 (2019-04-09 - Rating: 5)

    I had Bill as my Plumber. He showed up when they said he would, and he got right to it. He was very professional and courteous. I will not hesitate to call them back, or refer them to Friends and Family. Thank you Ross Plumbing!

  • Review 171 (2023-09-08 - Rating: 5)

    Excellent service. I called to set up appointment. The scheduler was informative and helpful. They showed, even earlier than planne up on date arranged. The cost was very reasonable for the great service given.

  • Review 172 (2023-09-15 - Rating: 5)

    The service Technician Marcus showed up promptly to repair the issue I was having my shower. He was very clear & precise on what needed to be done and had it repaired very quickly!Thank you!

  • Review 173 (2021-05-12 - Rating: 5)

    Trey was our technician and came to our home on time, wearing a mask and ready to get to work. He was professional, polite and performed the installation of our new toilet with the utmost care! Perfect job and efficient! Thank you Trey! (David Carnaroli) Would definitely use them again!!!

  • Review 174 (2021-03-16 - Rating: 5)

    Would highly recommend Ross Plumbing for your plumbing needs. Had a water leak under house in crawl space and technician Trey did a outstanding job. Very professional and courteous.

  • Review 175 (2024-08-08 - Rating: 5)

    Job was done at the same time as the estimate. And at a fair price that was less than the estimate. Technician was extremely thorough. Will use Ross again.

  • Review 176 (2024-06-23 - Rating: 5)

    Two jobs done very well!!! Will use again and again. Both Cynthia AND Marcus took care of us. Fixed problem in a jiffy!

  • Review 177 (2021-09-27 - Rating: 5)

    DONT PUT OLD SOUP DOWN THE TOILET!,,, Dummy me.... My husband worked trying to unclog it for 3 hours. Trey with Ross Plumbing came out and had the job done in about 90 mins. Nice guy, Thanks again Trey!

  • Review 178 (2022-09-16 - Rating: 5)

    Cynthia was the tech. She was on time installed the water heater by herself. She did an excellent job.Very personable and answered all questions. I would give her 5 stars.

  • Review 179 (2021-10-12 - Rating: 5)

    My service was great.Trey was very polite and courteous he was running alittle late so he kept me updated on his arrival. I will use Ross plumbing again when the need arises. Kudos

  • Review 180 (2023-12-22 - Rating: 5)

    This company provided over the expected service with a difficult situation. Marcus was the best. Kind and understanding. 5 stars.

  • Review 181 (2019-10-19 - Rating: 5)

    Thank you Larry for coming to our house and fixing a minor problem that I thought was going to be a huge deal. You were so nice, polite and expeditious. We will definitely be calling Ross Plumbing again for our plumbing needs.

  • Review 182 (2024-04-22 - Rating: 5)

    Over the years we have used several Plumbing Companies both in Chicago Illinois, and in the Leesburg Florida area. By far this Company has better service, better response to inquiries, better professionalism and courtesy with both receptionist and service technicians. I urge anyone who wants these values in a service Company to give this firm a call. You will be pleased that you did !!

  • Review 183 (2022-04-30 - Rating: 5)

    Trey showed up on time found the problem and fixed it in a timely manner. Trey is a very nice young man that is very polite and personable. I will make sure that I ask for him if I ever need a plumber again.

  • Review 184 (2020-04-08 - Rating: 5)

    I had a sulfur type odor was coming just from my recirculating system to our master bathroom. Your serviceman checked out the valve and said everything was working as expected. He then suggested draining the water heater and pouring a gallon of bleach in the water heater. After refilling the heater we ran the solution into each line and let it sit for 3 hours. Water no longer has smell and tastes better as well. Expensive because of being time consuming, but a job well done.

  • Review 185 (2022-10-13 - Rating: 5)

    I would definitely recommend Ross Plumbing to anyone who needs a plumber. Bill was courteous and professional and did a wonderful job! The price was very reasonable.

  • Review 186 (2021-03-21 - Rating: 5)

    Firstly, iā€™d like to apologize for my very delayed review...i had misplaced the business card given to me, and i fortunately, after muchsearching, i just found it.Trey come out to fix a toilet clog/etc on the 14th i believe...he was very professionally knowledgeable, personable...gave greatadvice and was patiently thorough.i highly recommend RossPlumbing for any kind of plumbing services!sincerely,Barrie

  • Review 187 (2019-10-29 - Rating: 5)

    I needed something fixed immediately as I had to turn off all the water to my house. Larry came out earlier than promised and fixed my problem quickly.I will definitely call Ross Plumbing next time I need a plumber.

  • Review 188 (2021-03-21 - Rating: 5)

    Trey came out late Saturday night and half the day Sunday to get our family right and make sure we had a working bathroom again. Was super honest and explained the process the whole time, what he was doing and why. Would use them again and specifically Trey

  • Review 189 (2020-10-19 - Rating: 5)

    I phoned them and they answered immediately. Listened to my needs, got a tech on the phone to answer my questions and the suggestions they made to me were not for the most expensive solution but for the proper quality solution at a fair price. Not like another Leesburg business. They arrived on schedule,did the job, cleaned up and left and all was perfect. Thank you for a great experience.

  • Review 190 (2019-03-26 - Rating: 5)

    These guys are terrific! They have done work for me in the past, but today was the best. I called them at 10:00 AM about a leaking main line and by 11:30 the job was complete at a very minimal cost. They are the only plumbers I would consider.

  • Review 191 (2019-09-10 - Rating: 5)

    My favorite Leesburg plumbers. I had a seriously hard to find leak. Their rep found it, diagnosed the problem, gave me an affordable fix, and even helped with a leaky faucet while he was there. Quick, reasonably priced, knowledgeable, helpful, and professional. Thanks.

  • Review 192 (2023-09-13 - Rating: 5)

    Showed up on time. Did an excellent job and the price was very fair. This is my new plumbing company for anything I need regarding plumbing.

  • Review 193 (2024-04-03 - Rating: 5)

    Excellent service on a Sunday afternoon. We appreciate the timely arrival and check done to our pump.