Priority 1 Plumbing and Drain Services

Photo of Priority 1 Plumbing and Drain Services

Located in Leesburg, Virginia

Address: 722 E Market Street, VM13 Suite 102, Leesburg, VA 20176

Phone: +1 703-777-7940

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-03 - Rating: 5)

    If you’re looking for a plumbing superhero, look no further than Priority 1 Plumbing and Drain Service! I had a cracked hot water heater that decided to burst at the worst possible time. I called them in a panic, and to my relief, they had a last minute opening that day.From the moment the technician arrived, I knew I was in good hands. They were professional, friendly, and ready to tackle the problem head-on. Not only did they replace my hot water heater, but they also upgraded the shut-off valves to ensure everything is working perfectly now.What really stood out was their attention to detail and commitment to quality. They took the time to explain what they were doing and why, which put my mind at ease. And they left the place cleaner than they found it!If you ever find yourself in a plumbing crisis, don’t hesitate to call Priority 1. They truly live up to their name, and I can’t recommend them enough! Hot showers are back on the menu, and I feel confident in my hot water heater for the years to come. Thanks, Priority 1!

  • Review 2 (2024-10-25 - Rating: 5)

    Excellent service! I was able to get an appointment with Priority 1 Plumbing and Drain Services fast. They sent Michael Ayoub who was on time, assessed the issues, gave an accurate estimate and quickly fixed the problem. Mike is knowledgeable, organized and very efficient. He paid special attention to keeping the work area clean. Fair pricing. Very satisfied and strongly recommend.

  • Review 3 (2024-09-06 - Rating: 5)

    Best plumbing service with great communication, on time and just the most friendliest people I’ve ever met with a quick service call that was needed for my home. Mike and Cam were the absolute best with explaining what was wrong with my issue and they took care of it with alternative options in the future. Along with that, did a preventive check on my other things I had questions about with just informative knowledge. HANDS DOWN THE BEST people to call for any repairs.

  • Review 4 (2024-08-16 - Rating: 5)

    Mike did an outstanding job. He was on time and kept me informed throughout the installation of the water heater. He was great to chat with during the installation. I will definitely call Priority 1 Plumbing in the future if I need a plumber. Thanks again!

  • Review 5 (2024-08-01 - Rating: 5)

    We reached out to Priority One Plumbing to have 3 valves replaced under our kitchen sink. Mike did a great job. He arrived on time, completed the work quickly and professionally, and left the work area clean. It’s always a pleasure working with Mike and Priority One!

  • Review 6 (2024-08-19 - Rating: 5)

    Priority One (and Mike was our guy) came out for a same day service emergency on a Saturday and followed up to complete several other projects. The issue was fixed efficiently and correctly the first time. Mike was prompt, considerate, and knowledgeable. We would highly recommend them for all things plumbing!

  • Review 7 (2024-09-11 - Rating: 5)

    I could not be happier working with Paul. Fast, knowledgeable and professional. Paul was on site within an hour (on a Sunday) and had my major plumbing issue fixed within 24 hours, including major excavation, repairs and working with the town/county on permits and inspections. Paul was able to quickly and accurately diagnose my issue and had everything back and working faster than I could have imagined.

  • Review 8 (2024-07-09 - Rating: 5)

    We had a water emergency - our shower could not stop running. Priority 1 Plumbing was there within a half hour. The plumber was easygoing and friendly, and he fixed the shower within minutes. Plus the price was completely reasonable. We were so impressed!

  • Review 9 (2024-08-04 - Rating: 5)

    I had four tasks for Priority 1 to do, and their plumber, Mike Ayoub, was expert and efficient in dealing with all the problems. The first, a leaking hose bib cutoff valve that was leaking when turned on, was as I suspected, very simple, and he explained the appropriate technique for tightening the valves nut: I learned something and with not charge, which is the best deal one can imagine! The repair of the leaking toilet flange gasket turned out, as I feared, to reveal a longstanding problem from the very slow leak. I wish Id called a plumber for that years ago. For that, he was able to repair the source of the leak, stabilizing the problem for now. A water heater flush turned out to be straightforward. In general, Mike was very professional and personable, explained each thing he did, and was efficient in his workmanship. So, my lesson was that, though I tend to be too busy, I should call the plumber sooner. The prices for the services were fair.

  • Review 10 (2024-08-16 - Rating: 5)

    Michael Ayoub came to unclog our kitchen sink and was highly professional - arriving at the beginning of the scheduled window and providing me a description of what the problem could be and the possible solutions with pricing. We ended up needing to snake about 20 feet of pipe before clearing the blockage.Snaking services were cheaper than other quotes I got by $50-$100

  • Review 11 (2024-12-19 - Rating: 5)

    Two thumbs up to Mike A. with Priority 1 Plumbing. I needed plumbing related to a washer fixed, and he did it right away. Thanks for putting customers front and center.

  • Review 12 (2024-08-10 - Rating: 5)

    Mike came out the same day, turned out to be issues with my HVAC. He did a little adjusting with the pipes. So far it looks like it is fixed. Thanks again for your prompt service.

  • Review 13 (2024-01-11 - Rating: 5)

    My water line coming into my home suddenly burst and began flooding my basement. I had the good fortune of engaging the services of Priority 1 Plumbing and Drain Services. Paul, the owner and who has 35 years of experience, personally responded to my residence in less than an hour. He assessed the situation, advised what needed to be done and in less than 24 hours, I had a new pipe and my water back up and running. His team, many who have worked with the company for years, worked as a well-oiled machine. In addition, Paul is extremely personable and customer service oriented, a real rarity in today’s business world. If I ever have a plumbing or water issue again, my first call will be to Priority 1 Plumbing and Drain Services. You win with Paul and his team – count on it. I recommend them unequivocally!

  • Review 14 (2024-06-27 - Rating: 5)

    Very professional and quick service! They’ve been to our house 3 times. Once to replace the water pressure regulator. Once to fixed a very difficult clogged drain. Once to install a new shower fixture set.

  • Review 15 (2023-09-14 - Rating: 5)

    This company is top notch. Prices are very reasonable and the tech we had in our home was professional, courteous, and really knew his stuff. The repair work was excellent and saved us the expense of replacement. (Other companies had tried, charged an arm and a leg, and still failed at completely fixing the problem). Easy and reliable from the first call to the excellent service. I highly recommend Priority 1 Plumbing and Drain Services. They are the best- hands down.

  • Review 16 (2023-11-07 - Rating: 5)

    I recently needed to replace an entire waterline that ran from the water meter at the end of my driveway, all the way into my home.P1P came highly recommended as the company to take on the task and I am very pleased with the result! They were incredibly efficient at installing the new pipe, as well as took the time to thoroughly answer all of my questions along the way. Also, once the work was completed, they ensured that the job site was cleaned of any debris. Lastly, they offered a very competitive price, as compared to other quotes I received - I will absolutely be using P1P again for any of my plumbing needs.

  • Review 17 (2023-09-02 - Rating: 5)

    Priority 1 Plumbing is excellent. They are fast, efficient and responsive. Michael A has done a few jobs for us and he’s always professional and his work is excellent. I highly rate and would recommend. They have become our go to plumbers.

  • Review 18 (2023-07-22 - Rating: 5)

    First time working with Priority 1 Plumbing, and I have to say that it has been an excellent experience! Michael attended to my service call with outstanding attentiveness, professionalism, and efficiency. I had multiple questions about my water heater, and he provided me with invaluable tips and information that helped me better understand it.I highly recommend Priority 1 Plumbing for the great care and regard that will be given to your plumbing needs. Thanks so much Priority 1 Plumbing!...I look forward to continue working with you.

  • Review 19 (2024-04-29 - Rating: 5)

    Excellent service! My kitchen faucet lines had a connector leak. Cam and Mike arrived in the time slot specified, they called ahead, they didnt make a mess, they put in a whole new system, because, as we had found out from the hardware store, the connector isnt available anymore. Thank you !

  • Review 20 (2024-01-26 - Rating: 5)

    Honesty.......not a word you get to use very often anymore. But, I can say that Paul from Priority 1 told me that he DID NOT need to jet out my drain. He stated that the cost wasnt going to buy me anything. The pipes are old cast iron. If we dont put anything strange down there, we should be good. So I highly recommend this company to anyone needing help from an honest company.

  • Review 21 (2022-11-21 - Rating: 5)

    These guys are great. I’ve used them three times since moving into our house. The first time we called, the issue ended up not being plumbing related, nonetheless they gave us some good advice and didn’t charge us anything. Since then, we had Priority 1 replace our main water shutoff valve and our water heater. Both times they offered a competitive price, were quick and professional, and did an excellent job. Highly recommend.

  • Review 22 (2023-01-11 - Rating: 5)

    We had a great experience with Paul at Priority 1 plumbing. We received multiple quotes from all over and decided that Paul was going to be the best fit and most reasonable for the work that needed to be done. We had a full sewer line repaired, the workers came and immediately got to work, we were back up and running by the afternoon. The workers were all very friendly and cleaned up after their installation just as it was when they came. Im looking forward to using Priority 1 plumbing going forward for any plumbing needs!! Thanks again!

  • Review 23 (2023-11-28 - Rating: 5)

    I had a major main sewer line drainage problem this past weekend. It was completely backed-up. Paul, from Priority 1 Plumbing came out to my house and assessed the situation quickly. Paul provided some great advice to me before I started down the path of digging up my yard to fix the drain problem. THAT is a perfect example of calling a company who knows the business and has years of experience. Priority 1s advice saved me $8-$10K. They earned my trust and respect and will be the first ones I call for any future plumbing work.

  • Review 24 (2023-03-25 - Rating: 5)

    First time home owner, needed a second opinion and quote after getting a plumbing inspection done from another company. Was able to text or call to schedule a plumber to visit the next day - the receptionist was pleasant and kind. The plumber Miguel came and inspected my water heater. He reassured me that nothing is in dire need of repair or replacement and answered a ton of my questions. He was professional, knowledgeable, and trustworthy. He provided estimates of things that could be done down the road and the rates are way more affordable than the other company. No pressure to buy or do anything. Can’t say enough how appreciative I am for todays visit. I have peace of mind and save money for other expenses. I’m 1000% going with Priority 1 from now on.

  • Review 25 (2022-10-10 - Rating: 5)

    So happy to find Priority 1 Plumbing! Can’t say enough nice things about my experience with this company. Miguel, the plumber that came out to replace my sewage ejector pump check valve was amazing! He was prompt, professional, and knowledgeable and took time to explain everything he was doing. While he was there I asked him questions about my water filtration system and he explained everything in a manner that I could understand. While the company is a local small business they offer 24/7 emergency service and the prices are very reasonable. Would highly recommend!

  • Review 26 (2024-12-17 - Rating: 5)

    Our technician was very knowledgeable and pinpointed the problem quickly. We will definitely use them again.

  • Review 27 (2023-01-14 - Rating: 5)

    I can’t recommend Paul and Priority 1 Plumbing enough! He has been a lifesaver for us. Unfortunately, we found out that our entire cast iron sewer line needed to be replaced, which has the potential to be a nightmare. Paul and his team were very knowledgeable, professional, and efficient. Paul thoroughly explained the condition of our line and kept me updated regarding every detail along the way. He was incredibly responsive, helpful, and genuinely kind.They completed the job very quickly and came in at a very reasonable price considering the scale of the job being done! I’m so thankful to have finally found our go-to plumber for all of our future needs. I’m referring him to everyone I know.

  • Review 28 (2023-07-03 - Rating: 5)

    We have called Priority 1 Plumbing twice (both weekends)and each time the service we received was incredible. So helpful and kind and they were able to fit us in almost immediately to solve the issues. Our technicians for both visits were both very knowledgeable, friendly and efficient.

  • Review 29 (2023-02-07 - Rating: 5)

    I was referred to Priority 1 Plumbing by a friend. The project was small. Despite that, Paul fit us into their schedule very quickly. The morning they were to arrive, our well pump failed. This was completely coincidental and suddenly we had an urgent and much larger project for Priority 1. By the next day, a Saturday, Matt and his team had the new well pump installed. This business provides very prompt and professional service and lived up to their name by prioritizing our needs way beyond our expectations. Highly recommended!

  • Review 30 (2024-09-28 - Rating: 5)

    Extremely professional, friendly, and fixed our plumbing problem right away! Only using their services from now on.

  • Review 31 (2023-06-07 - Rating: 5)

    Love Priority 1 Plumbing! They have helped us with many plumbing issues. Today it was repairing a leaking hose bib. Miguel was professional, kind and efficient letting me know up front the cost of the repair after evaluating, and updating me when something different was required. Highly recommend!

  • Review 32 (2023-02-09 - Rating: 5)

    Paul was great! I had a broken service water line to my house. He was quick to come out to give me a quote and the next day he got it fixed! He was thorough in his work and followed up with me after the job was done. I would definitely recommend him and will use him for all future plumbing needs.

  • Review 33 (2021-07-07 - Rating: 5)

    I have never written a google review before but was so impressed with Priority 1 Plumbing and the plumber Paul. We were lucky to find his company on the weekend when our expansion tank on our hot water heater began to leak. Paul saved us and was able to fit us in on his schedule that morning. He did not over charge us for the service and was very upfront and honest with his repairs. He discovered that the previous company put in the wrong expansion tank for our hot water heater but was able to fix it on the spot. Another big name company wanted to charge us a 275.00 service fee that would be an addition to the repair. Paul was able to fix our tank in less than an hour and was less than the service fee of the other company. It is so nice to find reliable, skilled, honest professionals these days.

  • Review 34 (2023-01-05 - Rating: 5)

    This company is awesome! After a burst pipe flooded the house, Miguel came out - twice - to find and repair the problem. On his first trip, he spent about a half-hour looking for the source of the broken pipe, but there was so much waterlogged stuff in the garage that he couldnt even set up a ladder. No charge - said to just call back after clearing the area. When I did, Miguel was there within the hour. He promptly found and replaced the burst PVC pipe, waited 25 minutes for the pipe glue to set, and tested the repair under pressure. Not a drop!I highly recommend Priority 1. Theyre timely and friendly, with fair pricing. Forget those big-name plumbing companies that advertise on TV - these are the people you want to call!

  • Review 35 (2023-06-08 - Rating: 5)

    I posted a before and after pic. Michael Ayoub did an amazing job and I recommend him and the company 100%. Efficient and fast with explaining everything. Thank you!!

  • Review 36 (2023-09-05 - Rating: 5)

    Strongly recommend - we called Priority 1 Plumbing and Drainage Services for an emergency situation with a pressure regulator failure. Paul assessed the situation over the phone and walked us through what needed to be done. Miguel who was in the area quickly came to the house. Miguel knew exactly how to fix the problem and was finished by the time Paul arrived! Thank you both very much!

  • Review 37 (2021-12-05 - Rating: 5)

    These guys were THE BEST! My husband and I had a clogged main pipe on a Saturday evening. I called Priority 1 Plumbing and they answered the phone on a Saturday night and scheduled a repair service for us the very next morning on Sunday first thing in the morning! Paul and Mike our technicians were friendly, on time, and very knowledgeable. Their service was quick and competitively priced! I would absolutely use them again and recommend them to anyone that wants a good honest plumbing company!

  • Review 38 (2024-09-08 - Rating: 5)

    Mike was very thorough and very helpful. He explained options on which way to go. Very helpful and very nice. Highly recommend this company and Mike.

  • Review 39 (2023-07-27 - Rating: 5)

    Miguels work was neat, quick, and worked with minimal disruption to our household. He also made a few suggestions to improve future use of our repaired plumbing. He also hauled away up our old toilet and the packaging from the new one. We appreciate his thorough and efficient service!

  • Review 40 (2024-11-03 - Rating: 5)

    Great experience at every level. Responsive, prompt and efficient! Addressed and resolved my issue same day!!

  • Review 41 (2019-01-14 - Rating: 5)

    Several weeks ago, I had to deal with a collapsed sewer lateral in our recently purchased home. Paul at Priority 1 Plumbing was recommended by another plumber because Priority 1 is better equipped to handle that scope of work. Within minutes of calling, Paul scheduled a site visit. Additionally, he recommended double checking with Fairfax County to ascertain if the previous work done on the lateral was on record with the county--prior to buying the house, we understood the sewer line was replaced within the last 5 years. Responsive and concerned, Paul made us feel like our issue was also his priority. Within a couple days of our initial call, Paul had his crew to the house, and repair work started quickly. Unfortunately, two uncontrollable factors affected the progress: the wet weather, and discovering the previous replacement was not completed to code. Despite the setbacks, Pauls team continued their work daily, and even around the holidays to complete the repairs. Throughout the process, Paul and his team updated us on their progress, issues, and timeline. Once the lateral was repaired, the Priority 1 team scoped the lateral and provided us the video. Additionally, Paul followed up with us after a the job was complete to ensure we had no additional issues. Without any reservations, I highly recommend Priority 1 Plumbing. With any of our future issues, Priority 1 will be the first call.

  • Review 42 (2023-10-31 - Rating: 5)

    First time using Priority 1 from a referral. Miguel found our leak & came up with a solution to get our water back on. He kept us abreast of cost during visit & reasonable. Will use them again & highly recommend.

  • Review 43 (2021-02-17 - Rating: 5)

    Had a small emergency from a leak from our kitchen faucet valve. Priority 1 Plumbing arrived on time and fixed the problem in 15 minutes, and even helped solve another issue we had. They were very professional and nice to work with - both in setting up the appointment and during the work. A very pleasant and quality experience. We will definitely use them again the next time we need a plumber.

  • Review 44 (2022-05-25 - Rating: 5)

    Priority 1 Plumbing was incredibly helpful and responsive to our sewer backup. They came out the same day (on a Sunday!) to help us with our issue. Paul provided reasons / recommendations for the issue and fix. He also assisted in describing the issue to our town. Will only use Priority 1 plumbing going forward - this has been a great experience (despite the sewer issue!) Huge thank you to Priority 1!

  • Review 45 (2020-10-20 - Rating: 5)

    I have contacted Priority 1 Plumbing for two separate leaks, one of them being a late night emergency. I have been extremely pleased with the responsiveness, professionalism, and quality of work. I have 2 master plumbers in my direct family (living in a different state) and had them review the repairs and both affirm that the work product is top notch and done properly. Paul and Matt have been courteous and helpful in diagnosing and explaining the situation. I will continue to contact them for any future plumbing issues.

  • Review 46 (2022-09-13 - Rating: 5)

    Really glad I found Priority 1. Our hot water heater died and it wasnt an easy solution due to a very small area for a replacement.They were able to find a replacement and install it with no in less than 36 hours of my call on a SUNDAY. There was great communication as well as professionalism by all parties I spoke with and met. Will be using them again for my plumbing needs.

  • Review 47 (2021-01-28 - Rating: 5)

    Support small businesses!Great company and great work.I’ll start by saying we were left with a mess from the previous home owner. I’ve had to completely gut the master bathroom and found out the plumbing was not to code. I am renovating the bathroom on my own to save money. Priority 1 was recommended to me through a friends boss of another small business. After receiving two other quotes (twice as much of what I expected for a basic “rough in”), Paul came out and gave me a quote that was much more reasonable for the work that needed to be done.When his people came out to do the work they were respectful and got right to work. They made sure they knew where I wanted each fixture. The main guy even offered a suggestion about the setup of the shower placement by. He spent time with me as I considered a few different options and ultimately moved the plumbing to a position we had wanted but weren’t sure was a possibility because of how our old house is set up. He also offered suggestions on how to finish certain items that I will be doing myself.Long story short, GREAT company, GREAT people. Without question, next time I need a plumber, I’ll skip everyone else and go straight to Priority 1 Plumbing. Thank you!

  • Review 48 (2019-12-22 - Rating: 5)

    We just moved to Virginia, in our new home less than a week, when an exterior pipe burst and we discovered that the shut off values were inoperative. Relying upon on-line reviews, we called Paul at Priority 1. Those great reviews were definitely on-target! Paul came late on a cold Friday night to secure the problem and returned Saturday with the needed parts to repair the issue --- and for a quite fair and reasonable price. His office staff stayed in close communication with us throughout the process. Paul and Priority 1 are now on our speed dial for any future plumbing work.

  • Review 49 (2022-11-21 - Rating: 5)

    I had a pinhole leak behind the drywall over the weekend and had to shut off the water to the house. Started calling to leave messages for Monday and they actually answered when I called on Sunday and had Miguel come out first thing Monday morning. Amazing speed and professional service. Miguel had some great advice as well to help this from happening again. Other places I called still have not returned a call and meanwhile everything was working again by 9:30 am. I will be using them again if needed in the future

  • Review 50 (2018-11-14 - Rating: 5)

    Priority 1 Plumbing came out for a last minute call and did a great job. I am new to the area and they were recommended by a friend. Paul, the owner, is knowledgeable and patient. He explains everything he is going to do and there are no last minute surprises. I would definitely call on them again!

  • Review 51 (2023-09-20 - Rating: 5)

    I had a faulty sump pump on the eve of a very heavy rain so I called priority one and they were able to accommodate me on a saturday. Michael A. did an outstanding job, and the entire experience was flawless from beginning to end. Highly recommend this company!!

  • Review 52 (2022-08-19 - Rating: 5)

    Paul and his team at Priority One Plumbing provided excellent service and at a fair price. I will no longer need to call 3 plumbers, they are my go to moving forward. Thanks to the entire team!

  • Review 53 (2020-01-18 - Rating: 5)

    Not enough words to express how wonderful superior service! Extraordinary responsiveness. We walked downstairs to a water disaster our water heater reserve had a hole in was leaking everywhere. My home warranty wasn’t any help so I called priority one and they were so nice and quick about responding after hours. It was my 2 year old daughters birthday and we were going to cancel her party the next day because of it but priority one prevented that. Paul was wonderful and got the job done in 10 mins incredible. Thank you so much I am now a loyal customer.

  • Review 54 (2022-10-14 - Rating: 5)

    We have had Mike from Priority 1 come out to our house for two different issues in the last month and he has been so awesome! He responded quickly, has been incredibly professional and knowledgable and explained things in a way that we could understand. We really appreciate the service from both Mike and Priority 1 and would 100% recommend him to anyone!

  • Review 55 (2023-03-30 - Rating: 5)

    Priority 1 Plumbing, 100% lived up to their name! We made the call and were being serviced the next day! When we needed more work done, SAME THING! NEXT DAY! Very professional, great customer service and most of all incredibly reliable!

  • Review 56 (2019-07-29 - Rating: 5)

    I found Priority One Plumbing from Angies List and I highly recommend this company! They responded to my request immediately and came out the next day. Paul was kind and helpful and efficient. Price was extremely reasonable for the work complete. If you need a plumber, you cant go wrong with Priority One!!!!

  • Review 57 (2019-01-19 - Rating: 5)

    My water heater was 18 years old and my family could barely get through two showers before the hot water ran out. Priority 1 worked with me to review options and provided expert advise on my new water heater. The installation was quick, easy and at a great price. I trust Paul 110% and would use him again and again! Love Priority 1!

  • Review 58 (2022-06-14 - Rating: 5)

    Paul and team did a great job, stayed on the phone with me, coached me on how to shut off, gas, power and water as my hot water tank was flooding the basement. Arrived the next morning and with in a two hours tank replaced old one gone and hot water restored. Great work thanks for being so fast an on point with all the repairs.

  • Review 59 (2021-05-10 - Rating: 5)

    I highly recommend Priority 1 plumbing. Paul was very professional and provided excellent service at a time of emergency. We had to call 4 other emergency plumbing companies before we called Priority 1 and none of them took time to listen and give advise to address emergency. We got immediate help over the phone and then personally. We had avoided many costly repairs with his timely intervention and solutions

  • Review 60 (2020-01-12 - Rating: 5)

    We had a sewer backup problem, and Priority One Plumbing was very responsive in diagnosing our issue, recommending a solution, and correcting the issue. They are highly knowledgeable and skilled, and very trustworthy; they executed the work on time and on budget, while working around our availability. We highly recommend them!

  • Review 61 (2021-07-20 - Rating: 5)

    These guys really saved my bacon. Had a leak in my water heater and learned it needed to be replaced. Not only were they able to get me an appointment for the next day, but also Paul came over the day before and fixed some things up so that it would stop leaking in the meantime and I still had water. Everyone involved was kind, polite, fast, and professional. Its always nice to work with a company small enough that they remember who you are between phone calls as well. Would definitely recommend them to anyone as they went above and beyond to help me out when I needed it.

  • Review 62 (2019-03-22 - Rating: 5)

    Very impressed with the exceptional customer service at Priority One Plumbing! Paul was very knowledgeable, efficient and helpful in diagnosing our sump pump issue. He evaluated and provided a solution the same day I called to schedule an appointment, a rare thing to happen in our geographic region.

  • Review 63 (2019-03-24 - Rating: 5)

    My husband and I really messed our plumbing up trying to remodel our bathroom. I immediately began searching for plumbing help, as we only have ONE bathroom in our house. Priority 1 reached out to me immediately after I put my information on HomeAdvisor and Angies List. Paul was in our bathroom within the hour! He was amazing! Not only did he fix the problems immediately, quickly, and efficiently; He was kind, personable, offered very helpful advice, and even gave us a few needed items for our bathroom remodel. Paul went above and beyond to fix the disaster in our bathroom that we had created. I recommend Priority 1 on their quality of work, immediate response, timelines, and customer service. The entire experience was perfect! I will be keeping Pauls card for ALL future plumbing needs.

  • Review 64 (2020-12-06 - Rating: 5)

    I have used Priority 1 multiple times. Most recently Luis fixed my faucet in my soaker tub. They are responsive and dependable. Their prices are competitive and the are are professional and honest. A pleasure to work with. I would recommended them and will continue to call on them for my future repairs.

  • Review 65 (2023-04-12 - Rating: 5)

    Miguel was friendly, timely, and helpful with our emergency shutoff valve issue. He also offered advice on other issues while at our home. We will definitely use them again!

  • Review 66 (2019-03-31 - Rating: 5)

    Look no further if you are in need of an outstanding plumber! Nothing like opening your water bill to see it 5 times higher than it’s usual amount to know something is definitely wrong! I called another company that recommended Priority 1 because they have the equipment to get the job done efficiently and with the least amount of disruption to you and your life. Paul was at the house within an hour of my first call and diagnosed the problem immediately. He walked me through each step, patiently explaining all the things that were required to get the job done and then he and his crew started the job on a Saturday....wonderful service from the first encounter and without question I would highly recommend Priority 1 for any and all plumbing needs! Paul and his crew Are first rate! Thank you for OUTSTANDING customer service and 1st rate plumbing services! You guys ROCK!

  • Review 67 (2023-07-08 - Rating: 5)

    Paul , helped me far beyond his capacity on a Saturday. I had another Plummer that lied to me and left me hanging . Paul came to my rescue with total professionalism. I would recommend his business to anyone !!! Thank you Paul for your welcome and professionalism . I’m very much grateful. 5 star business

  • Review 68 (2020-09-04 - Rating: 5)

    Im very happy to have found this company. Weve used them twice and they did a great job both times. Matt spend time explaining our water treatment system that came with our house and repaired the issues quickly. I liked that they didnt try to sell other services or contracts. By far, one of the most professional and nicest company that Ive worked with.

  • Review 69 (2021-11-22 - Rating: 5)

    Sprung a leak on my water connection to the washing-machine while trying to connect new hoses. I called Priority1 (on a Saturday) and they were there within 1 1/2 hours. They diagnosed the problem (cracked PVC pipe) and promptly repaired it - all with friendly service and at a very reasonable price. Will use this company again -- and would highly recommend.

  • Review 70 (2019-06-24 - Rating: 5)

    We had a main water line break under our foundation. Paul was wonderfully responsive and was able to come and give a quote within an hour. He and his crew were able to fully resolve the issue the following day. The work done was exceptional with minimal disruption in my home or yard. Paul and his team were very professional, polite and efficient. I would highly recommend Priority One.

  • Review 71 (2018-11-12 - Rating: 5)

    I just moved to the western Loudoun County area and contracted Priority One Plumbing to handle the extensive plumbing issues in my “fixer-upper”. The owner, Paul, is extremely responsive and his knowledge of the industry is fantastic. I trust all of his recommendations, have had no disappointments and have been very happy with his work!!

  • Review 72 (2019-10-02 - Rating: 5)

    Matt was very helpful from start to finish on the installation of a water softener for my home. He took his time explaining everything from costs to operation of the water softener. He even took the time to check some water pressure issues i was having, with out adding any additional costs! I would highly recommend Priority 1 Plumbing.

  • Review 73 (2018-11-12 - Rating: 5)

    We had an emergency Sunday night and Paul with Priority One Plumbing was here first thing Monday morning! He was helpful, got the issue resolved quickly and the price was very reasonable. Highly recommend Priority One Plumbing!

  • Review 74 (2024-09-07 - Rating: 5)

    Michael was on time, professional and thorough. I was happy with his service.

  • Review 75 (2018-11-14 - Rating: 5)

    I called Priority pluming over the weekend because my water heater was leaking. Paul came out with no hesitation and replaced it for me the same day! He was very professional and his prices was very reasonable. I would definitely recommend Priority plumbing to others!

  • Review 76 (2021-08-28 - Rating: 5)

    Had a leak from our outside water meter to our house, so we had to have a new water line installed to our house. Paul and his team came out and troubleshot the problem and provided a fair quote for the work to be done. Paul (the owner) personally developed a plan to install the new line in a way that would do minimal damage to our yard and landscaping. His plan leveraged their directional bore (ditchwitch) vs. digging a trench to install the new water. His team was on time, very professional, and did the work exactly as he described. Everything came out perfect and couldnt be happier with the result. Paul communicated throughout the process and was extremely trustworthy.

  • Review 77 (2020-01-12 - Rating: 5)

    Paul and priority 1 were quick to respond, very thorough, and identified some serious issues that our home inspector had missed before it was too late/we were subjected to bigger problems. He has been easy to work with, very professional, and provided great service. I would highly recommend priority 1 for any plumbing issues.

  • Review 78 (2020-10-14 - Rating: 5)

    Priority One Plumbing responded to our emergency quickly and took over a massively botched sewer line repair with an unsafe work site.The day they arrived, it became clear that the sewer line had been damaged and closed. They still had the line back in operation in two days.The workmen were impressively capable. They displayed dedication to their and the neighbors’ safety.Priority One did a great job quickly while responding to us, their customers, and keeping their word.

  • Review 79 (2020-08-12 - Rating: 5)

    True professionalism. Beyond being knowledgeable, fair, and quality of the work performed, the overall interaction is what sets this company apart. At no point did I feel like I was just another transaction or the target of someone looking to upsell to make their numbers. I’ve had Priority One Plumbing and Drain Services address a sewer line that was not graded properly and replace my water heater. In both cases they provided the upfront cost estimate and, in both cases, did not surprise me with any gotchas. They were punctual, respectful of my home and time, and made sure to clean up afterwards. My definite go-to now for plumbing.

  • Review 80 (2021-07-22 - Rating: 5)

    We had a stack blockage that turned into an emergency, which required me to shut off the water to our home. Paul from Priority 1 re-arranged his schedule in order to help fix our problem as soon as possible. He was friendly, knowledgable, and quickly completed the required repairs. I would highly recommend using this company.

  • Review 81 (2021-01-14 - Rating: 5)

    The folks at Priority 1 came in a timely fashion to check on an outdoor spigot which was malfunctioning. The person with whom I spoke initially was courteous and professional, calling me back as she said she would when scheduling the technicians arrival. Paul came on time and was very helpful. I would absolutely use this plumbing company again for any repairs needed. I very much appreciated their help with a stressful situation.

  • Review 82 (2022-07-31 - Rating: 5)

    I had Priorty 1 come to our Salon Company to install our new shampoo units. They were on time and did a great job. They also followed up several times to make sure everything was working well. Thanks again!

  • Review 83 (2020-12-16 - Rating: 5)

    We lost water due to a contractor error. Priority 1 Plumbing was the first company of all I called to come at a specified time. They were professional and worked hard to find the issue was a burnt out well pump. They worked quickly to replace and restored our water. They worked with us to communicate the issue with the contractor and in the end, the contractor is reimbursing us for the error....all thanks to Priority 1s willingness go above and beyond. Priority 1 will be the first company we will call for any plumbing issue.

  • Review 84 (2024-11-14 - Rating: 5)

    We’ve had a lot of plumbing issues and priority1 has always been extremely helpful and quick to getting things fixed or updated! They’re the first number I call for any issues - fast, professional, and the repairs last! I absolutely recommend them!

  • Review 85 (2021-03-30 - Rating: 5)

    Never had a more comfortable experience with a contractor; on time, responsive, an excellent install, and a fair price. No hard up-sell! Cleaned the space after the work (important during Covid) and was on to the next call within two hours. Our thanks to Matt Groves for a great job.

  • Review 86 (2021-06-14 - Rating: 5)

    Tech Matt and Rob were excellent. Called Priority 1 on Friday 11 am due to flooded basement. They came out around 2pm same day and immediately started to get the water out. Once they got going they evaluated the situation. Had to wait to dry over the weekend and they came back Monday and installed a new sump pump. Everything ran smoothly (bees slowed us down but we put them in submission). Thanks again to Priority 1 and quality the service from Matt and Rob.

  • Review 87 (2019-07-12 - Rating: 5)

    Great experience! Priority One has helped us with a couple issues in a rental property and our home. They are very responsive, knowledgeable and so nice to work with. Pricing was reasonable, and we will definitely continue to use them in the future.

  • Review 88 (2019-12-21 - Rating: 5)

    Priority One Plumbing helped permanently resolve my water line leak. I worked with Paul who was courteous and really helped me understand the issue and the options to repair that were in my best interest. Very trustworthy and highly recommended!

  • Review 89 (2022-08-16 - Rating: 5)

    Called for a free estimate on a new water heater. Mike was able to come out the next morning and install one for a great price. He was very professional. Would recommend to a friend.

  • Review 90 (2021-12-05 - Rating: 5)

    Priority 1 was great - we called about our problem saturday night and they showed up sunday morning on time and with a 15 minute ETA call beforehand. Paul was first on the scene, he found the issue in under an hour and had it fixed under two. Him and Mike (who showed up a little afterwards with a special piece of equipment to fix our problem) were friendly, professional, and efficient. The price for this major fix was also much more reasonable than we expected; we will definitely use them in the future!

  • Review 91 (2022-02-06 - Rating: 5)

    Hot water heater blew late on a Sunday night, I called them and spoke to the office and their plumber on call, Paul. They had a plumber out at 10am the following day to replace the heater and help clean the water that had leaked. Excellent, efficient and friendly service!

  • Review 92 (2020-01-17 - Rating: 5)

    Referred by a friend who has done a lot of business with Priority One. Very good experience. Needed work done quickly. Paul showed up early, no service has ever done that before, and performed work as quoted, but actually did extra, same quote. Impression: honest and high quality materials and work. Office was efficient and quick. Will definitely use again.

  • Review 93 (2020-08-07 - Rating: 5)

    Paul and his partner Matt are both professionals who are reliable, timely an efficient. We were completely satisfied with their work and integrity. We highly recommend Priority1 Plumming to anyone.

  • Review 94 (2018-12-27 - Rating: 5)

    Amazing experience!! We had a leak in the basement. Paul showed up with his crew, repaired the issue, just in time for 2 more inches of rain the following day. Would not take payment for a couple of days, until he was satisfied the problem had been fixed. Honest, friendly, experienced and a great warranty.

  • Review 95 (2023-06-05 - Rating: 5)

    Service was great. Our assigned technician, M.Martinez, was very knowledgeable and repaired a problem I was having in my basement sewage system. He explained everything thoroughly and had a great attitude.Great experience.

  • Review 96 (2024-12-30 - Rating: 5)

    Priority 1 Plumbing is reliable, responsive and highly professional. Michael Ayoub, the plumber was informative and highly skilled. The work was performed to my satisfaction.

  • Review 97 (2021-03-14 - Rating: 5)

    Priority 1 repaired a broken drain for us and i could not be more pleased with their service. They are extremely responsive, courteous, and of course do terrific work. They are now our preferred plumber and I highly recommend them.

  • Review 98 (2021-04-20 - Rating: 5)

    Matt and Robert delivered the product and service in a timely manner. They installed our water treatment system, drained the heater and changed the heater expander. We will call them again for any plumbing services in the future. Christina is also very responsive in our email. Thank you so much.

  • Review 99 (2019-02-13 - Rating: 5)

    Priority One puts the customer first! We noticed water spots in our ceiling from an upstairs bathroom and needed to get the issue resolved fast. Paul came out within 24 hours of first contact and did a great job diagnosing and remediating the issue. Thank you Priority One!

  • Review 100 (2019-12-20 - Rating: 5)

    We are Loudoun County realtors and we have been so impressed with Priority One Plumbing. They were recommended to us by our home inspector and have not disapointed. So responsive, honest, skillful and willing to help in a pinch...invaluable in the work we do!Homes by French & Company

  • Review 101 (2024-09-07 - Rating: 5)

    Priority 1 does a great job. Mike is fantastic and always resolves any issue we have quickly. Hes extremely helpful and their prices are fair.

  • Review 102 (2021-12-24 - Rating: 5)

    My main water line broke and these guys saved our butts. They were fast and professional. They were knowledgeable and responsive over the phone and happy to come out and answer a few questions through the weekend. They also made sure we had water during the repairs as well. They did an excellent job.

  • Review 103 (2019-01-15 - Rating: 5)

    Mr. Paul Parmeter is a very understanding, reasonable, caring, empathetic, genuine, professional Plumber. He goes above and beyond and you will not find anyone better or at a better rate. Awesome service and very knowledgeable. I would highly recommend him and this company if you are looking for a quality plumber.

  • Review 104 (2020-01-01 - Rating: 5)

    Having your hot water heater break in the wintertime is no fun at all. Paul and Christine with Priority 1 helped me quickly turn around a warranty repair on my hot water heater - even going so far as to drive to Maryland to pick up the new tank. Thanks for the great service and for going the extra mile!

  • Review 105 (2021-12-03 - Rating: 5)

    I woke up to a flooded basement. In a panic, I called priority 1 at 7am. Paul was in my house inspecting it by 7:30am and had commercial fans and a new water heater to get installed by 9am. Paul is always professional, courteous, and informative. Priority 1 is the only plumber I’ll use in Leesburg, highly recommend!

  • Review 106 (2024-08-09 - Rating: 5)

    I cant say enough of what a lifesaver Paul was for me. In the recent rainstorm my house probably got 6+ inches of rain and my 7 year old builder grade Sump Pump was running non stop. I noticed it died around 12:30 AM. The water was probably 1-2 inches from the top of my collection basin and was about to flood due to the water table being so high underground.I called and got ahold of Paul and he came out to take care of it when he wasnt the person on call for the evening. He was at my house very quick and was able to install a new Sump Pump before I had a disaster on my hands.I am VERY thankful of the service he provided and HIGHLY recommend him to anyone in need.

  • Review 107 (2024-11-23 - Rating: 5)

    Very professional and prompt service. They’ve been our go-to plumbers

  • Review 108 (2024-09-19 - Rating: 5)

    Mike was great, professional and very helpful. He was able to quickly assess our issue and had it repaired before noon same day. Well be requesting Mike in the future.

  • Review 109 (2022-10-04 - Rating: 5)

    Paul and his team at Priority 1 Plumbing have done a couple of jobs for me this year and I highly recommend. He and his company are my go-to for any and all plumbing needs.

  • Review 110 (2023-08-15 - Rating: 5)

    Christine was great to answer the many questions I had and get me scheduled sooner rather than later. Thanks to Paul and the crew he sent, the problem was identified and resolved without breaking the bank.

  • Review 111 (2021-02-17 - Rating: 5)

    This is a quality plumbing business, and its clear the owners are heavily involved in this outfit. The guys who show up are on time, efficient and clean up after themselves. Good communication. Ive used them twice and will use them again when needed. Good work for a fair price.

  • Review 112 (2024-10-24 - Rating: 5)

    Amazing service each time I use them. Highly recommended!

  • Review 113 (2024-12-05 - Rating: 5)

    Fast,professional and reasonable pricing 👍🏻

  • Review 114 (2023-01-18 - Rating: 5)

    Miguel was extremely knowledgeable and friendly. Even though he helped us avoid some costly work today, we will be using Priority1 next time we need plumbing work done.

  • Review 115 (2023-11-07 - Rating: 5)

    Miguel was a tremendous help, extremely knowledgeable and kind, went above and beyond in terms of exceeding my expectations, and was very transparent and professional. Highly recommend this great company!

  • Review 116 (2019-03-29 - Rating: 5)

    AWESOME! Absolutely Wonderful Service! Priority One Plumbing is my go-to for all plumbing-related services at my new house in Lovettsville! Paul is professional, polite, and competent. Thanks, Paul!

  • Review 117 (2024-09-17 - Rating: 5)

    Michael Ayoub did an excellent job installing my new kitchen faucet. Highly recommended!

  • Review 118 (2020-07-29 - Rating: 5)

    Paul and his crew were outstanding. They replaced my water main and the work was flawless. I will be using them for all my plumbing needs and have already recommended them to others.

  • Review 119 (2020-05-21 - Rating: 5)

    Couldnt be happier. Our water heater was fritzing out, the warranty just expired, and the manufacturer believed that expensive replacement parts were the only solution. Priority One took the time to troubleshoot, and find a simple (and cost effective) solution.

  • Review 120 (2021-11-09 - Rating: 5)

    They did a great job repairing our water line from our well. Paul even came up with a solution that ended up costing far less than the original estimate. Highly recommend.

  • Review 121 (2022-05-02 - Rating: 5)

    The company is excellent and came out in very short time to fix water leak with a humidifier saddle valve as well as shower issues. In addition, they fixed a small leak with an outside water spigot. Excellent service.

  • Review 122 (2018-11-14 - Rating: 5)

    Paul has the experience and knowledge to address all your plumbing problems and concerns. And he will not just fix and leave, he will tell you exactly the problem how it was resolved and how to avoid or be aware of it happening again. He is not just a name on a truck, hes driving the truck.

  • Review 123 (2023-06-24 - Rating: 5)

    Hit all the key points. Was responsive to scheduling appointment, communicative about when he would arrive, quick to diagnose and give an estimate, and then quick to fix the problem while sticking to his estimate. All in all a very positive experience.

  • Review 124 (2024-09-24 - Rating: 5)

    Did a great job and both guys were very personable.

  • Review 125 (2020-01-12 - Rating: 5)

    Had a water leak Paul came out New Years Eve to fix. He was only plumber that responded to me in an emergency will continue to use him. Great service and reasonable rates

  • Review 126 (2022-12-12 - Rating: 5)

    Michael from Priority 1 came out. Second time hes been to my place. He is really good at what he does, and doesnt charge too much. I mean, thats the best review lol.

  • Review 127 (2024-08-02 - Rating: 5)

    Have used them (and referred them) a few times. Easy and responsive scheduling process and Mike has been honest and great each time we’ve used them (disposal, shower, toilet work)

  • Review 128 (2022-06-01 - Rating: 5)

    Prompt, friendly and responsive service. Highly recommend and will continue to use Priority One Plumbing for our future plumbing services.

  • Review 129 (2024-12-09 - Rating: 5)

    Came on time and fixed the problem right away. Highly recommend.

  • Review 130 (2019-12-22 - Rating: 5)

    Hello folks, Yes Priority 1 Plumbing is the BEST. call if you need any kind of plumbing help. They work with the customer, and are extremely knowledgeable. I am grateful for their help!

  • Review 131 (2023-03-03 - Rating: 5)

    Excellent and efficient work! I had a clogged toilet, and it was cleared within 10 minutes. Great price, too! Highly recommended!

  • Review 132 (2019-07-02 - Rating: 5)

    There is something to be said about someone who not only is very knowledgeable on the subject, but it also willing to share that knowledge to help the customer better understand the needs and gravity of an issue. Priority One supplies that in a friendly & humble manor! I will be using them for all my commercial as well as personal needs.

  • Review 133 (2023-07-04 - Rating: 5)

    Quick, efficient and friendly response. They were able to come out to clear a blocked drain and get us back to normal quickly. Highly recommend.

  • Review 134 (2022-12-02 - Rating: 5)

    Mike did a fantastic job and at a very reasonable price. I’ve been nothing but impressed by his work, timeliness, and professionalism.

  • Review 135 (2024-08-03 - Rating: 5)

    Fixed, what a perfect employee you have there, told me exactly what he was doing, fixed it and now I can take a hot shower

  • Review 136 (2024-04-17 - Rating: 5)

    Great to work with. Very polite. Communicates well. Comes on time. Gets the job done!

  • Review 137 (2022-06-04 - Rating: 5)

    Performed a smoke test to find smell in bathroom. Found out the builder didn’t run the vent stack thru the roof…open pipe was covered by insulation for the past 16 years. I’ve had many people out over the years with no success Priority found it in 10 minutes. Thanks!!!

  • Review 138 (2022-10-05 - Rating: 5)

    Arrived in about 12 hours (overnight) response. Excellent service. Provided options relating pros and cons. Send Mike again when needed.

  • Review 139 (2024-04-26 - Rating: 5)

    Highly recommend Paul and his crew. My husband called about the issues we were having with clogs and overflows. Paul came out and looked at everything, made recommendations for necessary fixes. Mike showed up on time, was very courteous and dedicated to getting the job done. Prices were very fair. We have definitely found our go-to plumber.

  • Review 140 (2024-10-25 - Rating: 5)

    Paul solved two plumbing issues for me recently, and I was very happy with the work he did. He was very responsive throughout the process and did an excellent job. I would recommend Priority 1 for any plumbing or gas fitting work.2024 Update - we called Priority One to fix a bathroom sink drain stoppage. Mike came out and solved the problem quickly. Great job, and highly recommend!

  • Review 141 (2022-08-23 - Rating: 5)

    They were on time and very profesional. Re-installed the gas stove top when other companies could not do it.Highly recommend Priorty.

  • Review 142 (2024-02-22 - Rating: 5)

    Paul and his entire team at Priority 1 are top notch! This is the 2nd time we have had service done by his company and team and both were major jobs. Paul worked with our insurance company to provide the written estimates they required, and they did a great job installing a brand new PVC drain pipe (under our concrete slab) as well as installing all new plumbing in our 70 year old home. Paul is an honest owner and communicated with us throughout the entire process. Thank you to Paul and his entire Priority 1 Team! Highly recommend!

  • Review 143 (2019-10-30 - Rating: 5)

    They came out the same day I called and was able to hook up my gas stove on the spot. Reasonable prices and great customer service. Thanks again!

  • Review 144 (2020-12-05 - Rating: 5)

    They resolved our issue and did a fabulous job!I would definitely recommend them for their quality service and professionalism!Thank you!A very happy customer!

  • Review 145 (2019-07-27 - Rating: 5)

    I have a moen cartridge broke and stuck .called priority plumbing .Mat came to rescue he not only helped fixing it also gives us few tips that could be helpful in future .very professional and friendly ..thanks mat

  • Review 146 (2024-03-26 - Rating: 5)

    We called Paul on a Sat morning and he came right out and assessed and fixed our sewer backup problem. Unfortunately we had a crack in our line and roots were growing in. 5 days later it was clogged again, and Paul came out and re-assessed it and cleared it without recharging me. It was clear an expensive repair was needed, but he volunteered critical information that the Town of Leesburg will fix a cracked sewer line if the crack is at or past the 2nd clean out drain in the front yard. He called the Town Water folks and they came out and confirmed they could fix it. I was SO grateful for Pauls service and knowledge that saved me thousands of dollars.

  • Review 147 (2023-02-16 - Rating: 5)

    Fabtastic experience! I highly recommend Priority 1 Plumbing. Ask for Miguel!

  • Review 148 (2021-02-18 - Rating: 5)

    Same day call, service, and hot water! HIGHLY recommend going with Priority 1 for your plumbing needs!

  • Review 149 (2023-10-03 - Rating: 5)

    We were very pleased with Priority One Plumbing and Drain. Miguel was on schedule, assessed the situation and gave a reasonable estimate. He finished quickly and did a very professional job. We will definitely call Priority One in the future. Thank you!

  • Review 150 (2019-05-20 - Rating: 5)

    Paul is very knowledgeable and honest with pricing. Fast, efficient and superb service. Highly recommend!

  • Review 151 (2023-11-28 - Rating: 5)

    Priority One always goes far and beyond. Excellent customer services and the best plumber in town. They installed a new faucet and it looks amazing.

  • Review 152 (2020-10-22 - Rating: 5)

    Matt is awesome! This is an honest and excellent company and they are quick to respond. Highly recommend.

  • Review 153 (2023-04-17 - Rating: 5)

    Friendly, fair, and excellent quality service for shower faucet replacement

  • Review 154 (2023-06-30 - Rating: 5)

    I am so grateful for Mike and Miguel! They have come out to my office several times to diagnose and solve both minor and major issues. They are so responsive, very quick and tidy on the job and very pleasant to work with. I cant recommend them enough!

  • Review 155 (2022-10-26 - Rating: 5)

    First off, I called at least 5 other places asking about estimates, unlike many other companies Priority 1 offers FREE estimates. Second off, they worked with my schedule and kept me updated on any changes. The receptionist was helpful each time and was able to answer my questions immediately. Third off, the plumber Mike was absolutely great. He did me a solid and let my family ask him question after question. I will ask for him again the next time I need a plumber. Do yourself a favor, call them and see for yourself.

  • Review 156 (2022-04-26 - Rating: 5)

    I was referred to Priority 1 by another business and Im glad I was. Paul quickly gave me a quote via text and a tech was at my house in about an hour. The tech was friendly, professional, and was done quickly. They also had the best rates out of all the places I called. That combined with the quick and friendly service earns 5 stars from me! I recommend Priority 1 for any plumbing issues you may have.

  • Review 157 (2023-05-25 - Rating: 5)

    Good communications throughout. Fast, efficient and accurate service. Highly recommend!

  • Review 158 (2024-08-14 - Rating: 5)

    On time and solved our issue

  • Review 159 (2018-11-15 - Rating: 5)

    Cant say enough about these guys. Professional, thorough and nice guys too! Highly recommend!

  • Review 160 (2021-01-07 - Rating: 5)

    Within couple of weeks after moving to our new home we had an issue with hot water and that too was on Friday evening (Jan 1st). What a way to start new year :).Tried calling many plumbing services and left voice messages on all the numbers I called. However, I was lucky to get hold of Christine from Priority 1 plumbing. She was prompt in answering my questions and suggested me to replace the water heater as it was 24 years old. She asked me to send the photos to Paul who is the main plumber. He responded back by calling me after seeing my photos and informed that instead of spending money to repair a 24 year old water heater, replacing the unit was a best option. He promised me that he will do it on weekend without extra charges and kept his words finishing the job on Sunday morning.He was right on time as committed and started the work. Matt joined Paul and finished the work neatly. They are very professional / knowledgeable and precise in their work.They stand and follow on their tag line Your satisfaction is our number one priority.Thanks Christine, Paul and Matt for fixing our hot water issue and after installation follow ups.I would definitely recommend Priority 1 plumbing to others. Great people, great service.

  • Review 161 (2023-07-19 - Rating: 5)

    Such a great and reliable business!! They are priced fairly and extremely responsive!

  • Review 162 (2023-08-03 - Rating: 5)

    Second time I have used them. Their service is top notch.

  • Review 163 (2022-01-26 - Rating: 5)

    We had a pipe burst in the middle of the night. I called and received a call back immediately. They were very professional. I was told the technician would call me first thing in the morning to give me an arrival time. Received a call at 8:00am and the technician arrived at 8:20. He was great, found and repaired the pipe as well as replace our main shut off valve that was not fully functional in an hour and a half. The technician was very knowledgeable and customer service oriented. He didn’t even mind our corgi who was very interested in the repair. Cost was very reasonable. I am very impressed and will definitely recommend Priority plumbing! Will be using their services for all future plumbing needs.

  • Review 164 (2024-10-14 - Rating: 5)

    Professional, personable, efficient.

  • Review 165 (2022-01-20 - Rating: 5)

    The water heater at my place of business rusted out completely. My boss tasked me with finding someone to replace the water heater. The first couple of companies wanted a very high dollar amount to install a new water heater so I turned to Angies list (now known as Angis). Priority 1 Plumbing and Drain Services answered my call right away and it was a very pleasant experience from the beginning. The service technician was professional and knowledgeable. He came within 2 days and did the install. When he left there was no evidence that he was even there - except that we now have hot water again. The install was complete and did not go over the estimate that was given before the work was started. A very efficient and pleasant experience. I would recommend this company to anyone looking for plumbing services either for a residential or commercial property.

  • Review 166 (2022-08-10 - Rating: 5)

    I have used Priority 1 Plumbing several times and they are great to deal with. They have handled everything from a drain issue to a hot water heater replacement. Paul is great to work with, extremely friendly, responsive and provides great value at a reasonable cost.

  • Review 167 (2023-05-08 - Rating: 5)

    Priority 1Plumbing not only did a great job fixing the leak I had, they also fixed the poor pipe job a different plumber did under my sink that caused it to back up all the time. I definitely recommend them!

  • Review 168 (2022-07-01 - Rating: 5)

    I’ve called priority 1 for all my plumbing needs! Mike is always a pleasure to be around and is incredibly professional - really knows his stuff! He’s repaired a leak under my sink, replaced my hot water heater, and has replaced my garbage disposal, so - no shortage of times have I had great experiences with priority 1!

  • Review 169 (2022-12-08 - Rating: 5)

    Amazing service and amazing people. Miguel was awesome! Highly recommended

  • Review 170 (2022-12-11 - Rating: 5)

    This place was great! Miguel Martinez was very skilled and got the work done fast and was very nice as well.

  • Review 171 (2022-10-22 - Rating: 5)

    Matt does great work! Hes professional and cordial and explains everything that needs to be done ahead of time - no surprises.

  • Review 172 (2022-07-12 - Rating: 5)

    Matt and his assistant replaced my well pump. They were very professional and did an outstanding job. I emailed Priority One late on a Sunday night because I didnt have water. I received an answer much to my surprise. They offered to come out Monday morning before 9 am. I couldnt believe it.They completed the job before 3 pm. It included pulling out the ould pump and installed a new one. They cleaned up the work site. I cant say enough. I give them 10 stars.

  • Review 173 (2022-08-10 - Rating: 5)

    Removed a 22 yr old broken kitchen faucet and installed a new one. Had to cut out the old one and modify hot/cold end stops to attach different sized hose connections of new faucet. Took Luis 25 minutes. He told me price upfront and did not try to up-sale me with other plumbing upgrades I did not need/request. He did not have right-sized shut-off valve for the broken one to the dishwasher. He will need to come back to complete that task.

  • Review 174 (2019-01-19 - Rating: 5)

    Absolutely the best customer service!!!! I discovered a leak in my house on Christmas Day. Call them the next day, and they came out to evaluate the damages on the same day! I had new pipes installed outside my house to redirect the water from all the rain. The service was fast and efficient. Hes a great source for other contractors too!

  • Review 175 (2022-06-14 - Rating: 5)

    Thanks Paul and Wes for showing up on Sunday to fix our drain that another plumber was unable to. I highly recommend you to anyone needing expertise, timely communication and FOLLOWUP!Well done sirs, you are now my new plumber.

  • Review 176 (2022-02-24 - Rating: 5)

    Have used them twice now and Mike was great for both calls! Easy to setup with their office folks and Mike was very nice and knowledgeable. Would definitely recommend!

  • Review 177 (2020-04-28 - Rating: 5)

    I’ve used Priority 1 on commercialjobs large to small more than a few times. Paul and his team are responsive and always professional. They absolutely never cut corners and the service always carries through the completion of the project.Today was my second time using him for my personal residence. Same exact experience. We have a new born in the house, a young daughter and an overly friendly dog. He and his team were absolutely respectful of our home and did an excellent job limiting any contact with any parts of the home that weren’t absolutely necessary as well as abiding by all CDC recommendations and guidelines for social distancing and zero contact. Can’t recommend these guys highly enough. No hack jobs here.

  • Review 178 (2021-03-16 - Rating: 5)

    Updating my review from 1 to 5 stars purely because of Paul. His knowledge, proficiency, and professionalism sings true to the companys values. He was very quick in fixing the issue and incredibly polite and patient. Make sure to schedule your repair or work with him and you wont be disappointed.

  • Review 179 (2018-11-14 - Rating: 5)

    They did a great job! Paul, the owner of the company, came out to do the work himself and he was very kind and knowledgeable. He did a wonderful job, solved all of my problems, and the cost was very affordable. I highly recommend this company!

  • Review 180 (2019-10-11 - Rating: 5)

    We had some tricky drainage issues whose resolution had been elusive to other folks. Matt at Priority One fixed the problems through skill, persistence and ingenuity. We appreciate his work very much! It was a pleasure working with him and with Paul and Christine who provided extra support.Great work all around!

  • Review 181 (2021-09-15 - Rating: 5)

    We had a builder grade sump pump replaced with a newer model. The guys came when they said they would come, it was very easy to make an appointment, they were knowledgeable about their product and cleaned up when they left. Very happy with their service.

  • Review 182 (2019-01-25 - Rating: 5)

    Reliable vendors can be tough to come by - as a Realtor and homeowner it is critical to have your go to folks for opinions/repairs. Priority One was referred to us about a month ago and since then weve collaborated with them several times to complete jobs. We have been impressed with both Pauls expertise as well as the back-end operations/billing/scheduling side of things which are of equal importance. They are always courteous about other people time! Thank you Priority One.

  • Review 183 (2023-01-09 - Rating: 5)

    Did a great job explaining the issue and offering the best options

  • Review 184 (2019-07-23 - Rating: 5)

    I had a gas leak in two areas in my basement, one from the furnace and the other one from the hot water tank. The gas company came over and shut the gas off and located the locations of the leak. i was very concerned about this leak and was looking for someone who knew EXACTLY what he/she was doing because there was no room for guesstimation or error. Priority 1 contacted me because I had filled out the information on Angies list. When Paul arrived he had a very pleasant, warm and contagious personality. He assured me that he would assess and fix the problems where the Gas Company had detected the leaks. Once he looked at the connections, he pointed to me where the problems were and he got to work and sealed the leaks and replaced a pipe on the outside. I called the Gas Company and they retested the pressure and the leaks and they did not detect any leaks after Paul sealed the replaced and replaced a pipe. I called Paul to let him know the work past the final inspection and I was a little relived. I say little relived because I had a bad experience as a child with gas and it terrifies me of the thought the we had a leak. BUT Paul did an exception job and his price was reasonable and I would highly recommend him. Thanks PAUL!

  • Review 185 (2018-12-02 - Rating: 5)

    Paul came out to take a look at all three toilets in my home first thing on a Sunday morning. We still had the original construction grade toilets and I just couldnt keep up with changing out flappers and constantly unplugging toilets. Paul recommended reliable Toto toilets at a very reasonable price, everything included. He came back the same morning and had all three installed, cleaned up the work area and was out the door by 3pm. Its been a few weeks and my family is VERY happy with work. Great guy, smart, quality contractor, reasonable prices and very fast.

  • Review 186 (2019-12-02 - Rating: 5)

    Very good service and decent price for the job. Other plumbers wanted to charge more just for giving an estimate. Service was punctual and very helpful. I will definitely use again in the future.

  • Review 187 (2021-08-25 - Rating: 5)

    Others *say* they are open 24 hrs - THESE folks Answer the Call!!!Talked me through a very WET emergency - after *MIDNIGHT* no less - Plus next day their scheduling service was polite, responsive, and set my expectations accurately - solved my problem less than 24 hours after I made my first call. Couldn’t be more pleased. Highly recommended!

  • Review 188 (2022-06-06 - Rating: 5)

    Experienced technicians. Efficient. Good service.

  • Review 189 (2020-01-02 - Rating: 5)

    We came home to a 3 day flood in our basement due to a busted water heater. I called Priority One at 7:30PM and Paul had us back up and running with hot water the next day. Permit, water heater, and brought us completely up to code. Everybody needs a guy for this and a guy for that... Paul is forever my anything plumbing guy!

  • Review 190 (2020-03-03 - Rating: 5)

    Paul really cares! Great plumping company, highly recommend!

  • Review 191 (2019-05-08 - Rating: 5)

    I have been having water quality issues so I called Priority One Plumbing and they came out to test my water the same day I called. They are very professional. Based on the water test results, a system was recommended for us. The equipment was installed the next day with a very reasonable price and our water has never been so good. I would definitely recommend Priority One Plumbing to everyone!

  • Review 192 (2023-05-30 - Rating: 5)

    Great communication and service. On time and hassle free.

  • Review 193 (2019-02-12 - Rating: 5)

    They do great work. The plumber had to come to my house 3 different times at no additional cost.

  • Review 194 (2020-09-02 - Rating: 5)

    Paul and his team are responsive, professional, and provide clients with high quality work at a great price. I sincerely appreciate how quickly they got work completed for me; which kept me on schedule with my bathroom renovation.

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