WNY Plumbing
Located in Lancaster, New York
Address: 4425 Walden Ave, Lancaster, NY 14086, United States
Phone: +1 716-683-5455
Rating: 4.9
Services
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Drainage service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-14 - Rating: 5)
Had an issue with sump pump crock filled to the top, running and pumping not a drop. Mike came out and diagnosed the problem quickly; also provided info on how to avoid the issue in the future and even showed how to maintain my tankless water heater. Great guy and very knowledgeable. Highly recommend! -
Review 2 (2024-10-26 - Rating: 5)
Called around to get quotes to replace hot water tank that sprung a leak. Talked with Mike (owner) and he explained the problem with the creation of acidic moisture dripping back onto hot water tank from exhaust vent gases & condensation, from the vent that no longer has the furnace connected. This moisture rusts the hot water tank on the outside causing a top tank pin hole over a number of years. This exactly where the leak was from. The top of the tank, exhaust column. We have a high efficiency furnace where it no longer heats up the main exhaust vent and the traditional gravity hot water tank does not cycle enough to burn off collected moisture on the main exhaust vent system. This explained the moisture that would run down the original vent. We had a power vented hot water tank installed by his employee Tyler. He was very knowledgeable and performed quality workmanship making the service connections. He also took care in transporting the new and old tanks up/ down the basement. Also made sure the site was well cleaned during and after his work. The final cost was less than the phone quotation. I would call them again. -
Review 3 (2024-11-19 - Rating: 5)
Pat was super helpful and knowledgeable. He addressed all of my questions and concerns. WNY Plumbing got me an appointment in just a few days! I’m fully satisfied! -
Review 4 (2024-12-16 - Rating: 5)
Tyler did an excellent job replacing my sump pump. He was very knowledgeable, efficient, and ensured the job was done right. I appreciate his professionalism and expertise. Highly recommend! -
Review 5 (2024-11-21 - Rating: 5)
Pat at WNY Plumbing did a great job with replacing our new submersible pump. We have used them for all our plumbing needs over the years and they never disappoint. We called them late morning and they were here mid afternoon, now we are all set. Thank you! -
Review 6 (2024-08-30 - Rating: 5)
Mike came to our newly built home to check out the water pressure. He took the time to check the outside faucets as well as the inside explaining everything along the way. He showed us our options with a booster along with the sump backup option. He was knowledgeable and friendly and easy to talk with which was very much appreciated as I am not well versed in plumbing. -
Review 7 (2024-08-13 - Rating: 5)
First time customer and very pleased! WNY Plumbing will be my go to moving forward for any plumbing needs. Fast response time and most importantly reasonable prices! Pat, our service tech, is very personable and did great work. -
Review 8 (2024-11-15 - Rating: 5)
Excellent service and experience. Tyler from WNY plumbing came out and ran a gas line for us. He was professional, punctual and knowledgeable. I highly recommend WNY plumbing. -
Review 9 (2024-09-25 - Rating: 5)
Outstanding service from initial estimate to job completion. Mike was great !His knowledgeable and personable demeanor put me at ease immediately.WNY plumbing is and will be my “go to” for ALL future projects and/or issues.Thank you sir !! -
Review 10 (2024-12-09 - Rating: 5)
Tyler at WNY plumbing is friendly and very competent and helpful. I have used WNY plumbing for 5 years and no matter the job it is done well. Excellent company to work with -
Review 11 (2024-12-03 - Rating: 5)
Pat has been very knowledgeable and helpful in answering all my questions. He did an excellent job working on our lines. I highly recommend him and WNY plumbing for all your needs. -
Review 12 (2024-09-19 - Rating: 5)
Mike was very knowledgeable and installed my grandmother’s new water heater very quickly, she is very appreciative. We always go through WNY plumbing and never have any problems! -
Review 13 (2024-11-16 - Rating: 5)
Came to do a routine tankless water heater inspection. The plumber/technician was in and out within an hour and very friendly! Easy to schedule and get a quick appointment. -
Review 14 (2024-11-25 - Rating: 5)
Tyler did a great job installing a backup sump pump. Arrived on time and cleaned up the area after testing. -
Review 15 (2024-02-02 - Rating: 5)
WNY Plumbing was awesome. Mike initially took my call, was helpful so I booked the project. Mike also did the install and was efficient, friendly, and very reasonably priced. Will definitely be using them again for future projects! -
Review 16 (2024-12-11 - Rating: 5)
Everything went well, no problems, technician very, friendly and helpful with future maintenance suggestions to keep my hot water tank working well. -
Review 17 (2024-11-25 - Rating: 5)
Mike is very professional, on time, & knowledgeable. Highly recommend him & WNY Plumbing. -
Review 18 (2024-11-20 - Rating: 5)
Pat K. did a wonderful plumbing job for me. Fixed multiple problems. Excellent service. -
Review 19 (2024-11-19 - Rating: 5)
Great service man great pricing and great professionalism and stand behind their product 200% and they were unselfishly help me out I believe the gentleman that helped me his name was Don or Dan in the office that picked up the phone so thank you -
Review 20 (2024-03-12 - Rating: 5)
Excellent and very kind service!I moved to this town from Brooklyn about a year a go. I used to live in a condominium apartment. Now I live in a house and suddenly there is no hot water, I didn’t know what to do. I called Western New York Plumbing and Mike came quickly, after solving the problem, Mike explained why there is no hot water and he showed me what to do next time. I was so thankful. -
Review 21 (2024-04-24 - Rating: 5)
Mike was so helpful & fully knew his job. He even advised me on other plumbing issues. He was early for the appointment and made sure the job was complete and to my satisfaction. Thank you WNY Plumbing -
Review 22 (2024-11-22 - Rating: 5)
Very nice man. And very helpful explain everything he did. Great company. -
Review 23 (2023-12-15 - Rating: 5)
Excellent service by Mike from WNY Plumbing. We had a leak in the ceiling below a bathroom. He worked hard to detect the leak and to minimize invasion into our walls and cabinets. Eventually it was a pipe issue in a wall. He consulted with me at every step of the process. He also provided some tips on cleaning up the mold that resulted from the leak and other affordable contractors for the wall repair. He expertly handled replacing the piping as well. -
Review 24 (2024-11-27 - Rating: 5)
Tyler was great today and did a terrific job! -
Review 25 (2021-04-08 - Rating: 5)
We needed to have a new sink installed. Mike was prompt, professional and patient throughout the entire process. We are extremely pleased with the service we received and love the finished look of our new sink. -
Review 26 (2024-10-08 - Rating: 5)
Top notch service.Removal and install of sump pump went smoothly.Highly recommend! -
Review 27 (2024-06-21 - Rating: 5)
The spout on my tub came off, it was repaired quickly and I’ve had no issues since. I will definitely use WNY Plumbing next time I have a plumbing issue. -
Review 28 (2024-03-14 - Rating: 5)
Wonderful service. Worked hard to find the issue and gave me very good advice to avoid any problems in the future. Didn’t realize that my kolher faucets were under warranty. He found the part number and phone number to kohler so I would get the parts under thier lifetime warranty. Did not for one minute feel like I was being sold on anything. Just honest and very nice to work with. Will definitely use them again for my next plumbing issue. -
Review 29 (2024-10-07 - Rating: 5)
These guys were very professional and quick to help at our restaurant. Amazing team -
Review 30 (2024-12-03 - Rating: 5)
Pat was awesome and very informative. Very reasonably priced too. -
Review 31 (2020-09-15 - Rating: 5)
I have been a customer for 5 years. WNY Plumbing did all the plumbing for my new house. They did great work. This is the only plumbing company that I call and I just want Mike for service. Mike is professional, talented, and explains things so I understand how to avoid future problems. He is outstanding. The best service person that I have ever had period. Call WNY Plumbing and ask for Mike for outstanding service. -
Review 32 (2022-01-07 - Rating: 5)
We have been using WNY Plumbing since building our home in 2012 and have had nothing but excellence from their services. Mike is beyond helpful, professional and kind. We also appreciate how respectful and clean Mike leaves things when doing repairs. He always explains the issues and shows me, to help us maintain things. It sounds crazy but we look forward to seeing him from time to time to catch up whenever we need a repair.We highly recommend WNY Plumbing. For us, Mike is the best around and we are grateful. Thank you so much for taking care of our home.Respectfully,Jill Kulczyk -
Review 33 (2024-03-05 - Rating: 5)
This company is great! I had an associate named Mike. Super friendly and professional. Very prompt as well. He has excellent communication as well. They go above and beyond. Would not use anyone else. Thank you western NY plumbing! -
Review 34 (2022-06-27 - Rating: 5)
Excellent service. Mike and Tyler installed a part for my water heater. While installing the part, Mike noticed a slight air leak on the air intake which he fixed. They both have a great sense of humor and answered all of our questions. I would highly recommend WNY plumbing. -
Review 35 (2023-08-16 - Rating: 5)
I contacted Western new York plumbing, I needed my toilet sealed, and had a water back up sump pump put in. I had the pleasure of dealing with Patrick. He was very friendly courteous and did meticulous work. Thank you western New York plumbing! -
Review 36 (2021-11-12 - Rating: 5)
WNY Plumbing was incredibly helpful and responsive. I talked with Nancy on the phone—extremely professional and kind. She was very attentive and referred me to Mike right away. He was at my house within 25 minutes and addressed the issue quickly. Mikes is also very professional and kind—and knowledgeable. Thank you WNY Plumbing! -
Review 37 (2021-09-15 - Rating: 5)
Mike from WNY Plumbing was great. He called to let us know he was on his way and was right on time for our scheduled appointments. He was cordial, pleasant and very knowledgeable. We couldn’t have asked for a better experience and will recommend WNY Plumbing in the future.Paul -
Review 38 (2021-12-19 - Rating: 5)
We have used WNY Plumbing for all of our plumbing needs for more than 15 years and we are extremely pleased with the service provided. Their technicians, specifically Mike and Taylor are excellent: highly professional, very knowledgeable and efficient. They leave your home in pristine condition after every service. We would not go anywhere else but WNY Plumbing and recommend them highly and without reservation. -
Review 39 (2021-12-21 - Rating: 5)
Taylor Powers, licensed journeyman plumber was excellent. He made sure the job was done right before he left. Excellent customer service. I would definitely call WNY Plumbing again if I had an issue. Thank you Taylor for a job well done. -
Review 40 (2023-02-02 - Rating: 5)
Mike came out to quote several things in our home. He was on time and calls when he is on his way. During service today Mike worked efficiently, neatly and was within the quoted time window. We will definitely itely keep using WNY Plumbing. -
Review 41 (2021-09-17 - Rating: 5)
Used WNY Plumbing 2 times this summer (2021). Both times they were able to schedule visits within a week. Mike expertly installed our bidet seat, new toilet and a second hot water tank in no time with no mess.Cant say enough good things about Plumber Mike: knowledgeable, experienced, pleasant and professional start the list.Calling them again now. -
Review 42 (2021-10-19 - Rating: 5)
Good value in my mind, the unit I needed would have been roughly half the price they quoted, leaving the rest for supplies and labor. Highly doubt I could have done the job myself any faster, cheaper, or easier.Outside of that, this was as smooth a process as could be. I called for an quote, within two days I had the number, and within two business days of that I had a new water heater. No fuss, no delays, no surprises.All in all, I got a nice new water heater, installed correctly/professionally, without having to do more than make a couple calls. Whats not to like? -
Review 43 (2021-05-26 - Rating: 5)
We have used WNY Plumbing a couple of times and every time they are wonderful! Quick response, on time, constant communication and confirmation of appointment, professional and an overall pleasure to work with. They address the issue and correct immediately. Highly recommend them for any family and friends!! Will continue to use them for any needs we may have. -
Review 44 (2022-01-11 - Rating: 5)
Super pleasant staff on the phone . Plumber called first to let me know hed be there within 1/2 hour. Fixed the issue with no mess, no fuss. Even asked if there were any other issues I needed fixed while he was on premises. Reasonable cost and very professional. Highly recommend. -
Review 45 (2024-11-22 - Rating: 5)
Mike is an excellent plumber!! Always fixes the issues!! -
Review 46 (2023-01-30 - Rating: 5)
WNY Plumbing installed the water services in my house and has stood behind them every step of the way. Not many problems - but when we’ve had them, they are there to make it right. Will absolutely continue with loop WNY Plumbing into the future. -
Review 47 (2024-01-11 - Rating: 5)
WNY Plumbing provides prompt, exceptional service. Tyler was awesome on his recent service call. -
Review 48 (2021-08-16 - Rating: 5)
Very responsive service team as usual!Service Rep Mike was very punctual and on time as scheduled.Called ahead of time, was very polite, professional and explained what and why in his service visit. Would highly recommend this company as have used them many times over the years! Thank you Barrett! -
Review 49 (2024-06-28 - Rating: 5)
Mike was great, very knowledgeable. He identified the problem, fixed it, tested it, and explained everything to me. -
Review 50 (2021-03-22 - Rating: 5)
I have a new house I purchased from Natale Builders in Nov20, and WNY was contracted for the entire plumbing. I called WNY, when I took an extended soak in my second floor tub, and the morning after noticed some water seepage in the first floor dining room ceiling. Mike was amazing from the start. He was on time and extremely courteous. He diagnosed the source of leak, which was a loose overflow cap/gasket in the second floor tub which was causing some seepage in the first floor ceiling along the seams. He sealed it with a silicone sealant, and mentioned writing a report to cover the ceiling repairs...i will comment on that part once its done. But, coming back to Mikes service, its refreshing to see that excellent customer service still exists. (He even gave me some helpful advice about my water softener :)Thanks Mike and WNY!Anu -
Review 51 (2021-03-18 - Rating: 5)
We have used WNY plumbing multiple times. Last time was for a new hot water tank, this time was for a water line repair, faucet and toilet installation. It was quick and easy to set up an appointment, the service tech was on time, neat and very professional. I would highly recommend using them for your plumbing needs. -
Review 52 (2022-02-09 - Rating: 5)
Our experience with WNY plumbing has been nothing but excellent. Always on-time and call when theyre on their way. Professional in every way and they do excellent work. I will choose them every time I have an issue. Highly recommend -
Review 53 (2021-06-22 - Rating: 5)
WNY responds and repairs quickly. Mike is great. He does take the time to answer any questions. A house built in 2006 just old enough that we need to have proper maintenance…Total confidence in Mike and WNY Plumbing. -
Review 54 (2021-10-29 - Rating: 5)
Ricky from WNY is the BEST. Some water came from our storm pipe line. We called several companies to come and take a look. Most of these companies have very high google review, such as 5.0, 4.9, etc. One of them gave us a 4k quota and told us we need a new bubbler system; another one gave us a 2k quota and told us one pipe needs to be replaced after sending snake and camera down to the pipe. Ricky came several days ago and told us it is just because the pipe is blocked and he successfully drained it within one hour - saving us lots of money. He is very professional!! Definitely choose WNY when there is a pluming issue next time. -
Review 55 (2020-09-24 - Rating: 5)
I was told by my washing machine delivery man that I needed new shut off valves. I called WNY plumbing because they had done work for my mother and she was happy with them, when my service guy Kyle showed up he told me I didn’t need new shut off valves just a little tightening and didn’t even charge me a service fee. I definitely recommend if only for their honesty WNY Plumbing!!! -
Review 56 (2022-10-25 - Rating: 5)
Called AM, visited PM, diagnosed problem which i already knew. (heat exchanger water supply inside unit burst in a 12 year old tankless system). They replaced next day. Mike and Tyler were efficient and did good work removing and reinstalling new unit. -
Review 57 (2022-10-13 - Rating: 5)
Quick, courteous,efficient,knowledgeable,reasonable prices. Just loved Mike, he was extremely friendly and would highly recommend this company to anyone in need of plumbing work and will use again if needed. -
Review 58 (2017-02-03 - Rating: 5)
WNY Plumbing did our basement bathroom plumbing when finishing our basement. They did quality work and were very professional. Their installation was neat and they cleaned up after their job was finished. I would highly recommend WNY Plumbing to anyone in need of a reliable, quality plumber! -
Review 59 (2024-06-28 - Rating: 5)
Amazing customer service and quality plumbing technicians that are extremely knowledgeable and professional. -
Review 60 (2017-07-24 - Rating: 5)
We needed a plumber to repair problems with our plumbing system.I called Dan at WNY Plumbing and he scheduled Brad to our job. Brad was prompt and extremely professional, completing the work to our satisfaction. I would not hesitate in calling on WNY Plumbing again if necessary. -
Review 61 (2017-02-03 - Rating: 5)
WNY Plumbing is one of the best in the Business. I am Chairman of the Lake View Fire District and use them exclusively for any problems we have in either one of our 2 District Buildings. They have taken care of Tank-less water heater installation, outside drain tile problems, indoor trench drains running slowly in our truck room... the list goes on and on. They respond quickly to our emergency calls and our requests for quotes for any work needed out side of emergencies.I would strongly suggest that anyone in the greater Buffalo area use this Company for all of your home and commercial needs, we are more than satisfied with the overall performance of WNY Plumbing, and will continue to use them whenever needed. You will not be disappointed! -
Review 62 (2020-10-22 - Rating: 5)
Kyle was on time. Explained everything he had to do. Replaced 2 toilets, kitchen sink and faucet, made it fit the space, installed two new bathroom sinks and faucets, installed a new sump pump and back up system in under 6 hours. Removed all the old stuff and all the packing. Took me thru for a walk thru and made sure I was satisfied. The only thing is the new toilets are a bit too high. But overall everything was great. I’ll use WNY plumbers again if I need them. -
Review 63 (2015-05-14 - Rating: 5)
I have been a customer of this company for several years. In all my dealing with them, I have found them to be extremely pleasant. They always take time to explain things and the best thing is they arrive for their appointments on time. The work is performed in a professional manner. All service people are polite and knowledgeable and their prices are fair and reasonable. They stand behind their products and their service. All in all - a terrific company to deal with. -
Review 64 (2022-09-27 - Rating: 5)
Had them install a water purifier, water softener and back up sump pump.Great job. Very friendly and explained everything well. Very pleased and cleaned up so well we couldnt tell that they were there. -
Review 65 (2022-12-05 - Rating: 5)
WNY plumbing was punctual, professional and provided quality service. I have used this service several times and highly recommend them. You will not be disappointed! -
Review 66 (2021-03-02 - Rating: 5)
Barrett and Dan Greene are very professional and strive to achieve impeccable service and fixtures to their customers. I’m a very satisfied customer. Please support this local family business. They send the competition down the drain !!!:))Kind regardsBob Desiderio -
Review 67 (2024-01-24 - Rating: 5)
Great company! My clients have always been happy with the work done ! Will continue to refer them. -
Review 68 (2017-02-09 - Rating: 5)
Discovered a leaking pipe in my basement over the weekend. Called and spoke with Dan at WNY plumbing. Dan had a guy out to my house within an hour of the call. Did a professional job at a very reasonable price. A very classy organization that has been around a long time. Keep up the great work!!!! -
Review 69 (2024-06-04 - Rating: 5)
Very responsive, reasonable pricing. Professional service. Would recommend! -
Review 70 (2024-04-12 - Rating: 5)
Mike did an excellent job, knowagble professional and tidy. Best plumber award -
Review 71 (2022-02-14 - Rating: 5)
Mike was phenomenal, very pleasant, great customer service, answered all my questions with recommendations. Would highly recommend for any of your plumbing needs -
Review 72 (2021-09-10 - Rating: 5)
Mike was very prompt and VERY knowledgeable about fixing our Steamist system!Thank you so much for getting our shower heads going again!Jeff & Joanne -
Review 73 (2024-01-31 - Rating: 5)
WNY plumbing is a great company!! They have come to my rescue many times and never disappoint! -
Review 74 (2020-02-11 - Rating: 5)
We had some minor plumbing issues with our new house that needed attention. Taylor was here this morning and did a great job of quickly fixing these things that have been bothering us for a year now. Work was greatly appreciated. -
Review 75 (2024-11-22 - Rating: 5)
Excellent service- highly recommend -
Review 76 (2022-12-27 - Rating: 5)
Mike and Dan were amazing at WNY plumbing…complete professionalism from start to stop, amazing response time, excellent service…Thank You -
Review 77 (2021-01-27 - Rating: 5)
Came right out after I called. Our tech, Taylor, was professional, friendly, and didn’t mind our dogs! Great service - would highly recommend! -
Review 78 (2022-04-27 - Rating: 5)
Mike knows what he is doing and there are never any issues, Wny did the original install on our house when it was built in 2008 and have serviced ever since with no problems or concerns -
Review 79 (2023-03-04 - Rating: 5)
Patrick was extremely professional, expert, careful, knowledgeable, respectful of our home. Rare in this day and age. -
Review 80 (2022-08-03 - Rating: 5)
Consistently reliable. Mike did this call does careful work. Always polite and dependable. -
Review 81 (2021-01-13 - Rating: 5)
Great contractor, very professional, very clean, and always arrive on time. I highly recommend them. Mike was great. -
Review 82 (2022-04-25 - Rating: 5)
Hands down the best ! Mike is our guy , never leaves us disappointed and makes sure he figures out the problem before he leaves . Strongly recommend -
Review 83 (2020-11-07 - Rating: 5)
Thank you Mike for your hard work! I know running my gas line was definitely more complicated than it looked. Than you for your perseverance! -
Review 84 (2023-07-24 - Rating: 5)
Mike was very professional and did a great job with everything I asked. -
Review 85 (2022-08-25 - Rating: 5)
They responded fast and I think did a very good job to make sure our toilet will last. Thank you -
Review 86 (2022-05-10 - Rating: 5)
110% great customer service. They made sure the issue was fully resolved and not patched together. -
Review 87 (2019-04-09 - Rating: 5)
Took care of my issue very quickly! Price was reasonable and staff was nice definitely recommend to anyone in the local area -
Review 88 (2024-08-24 - Rating: 5)
Great knowledge - Great work -
Review 89 (2022-11-29 - Rating: 5)
Thank you for a job well done! Pat was great!! -
Review 90 (2020-09-16 - Rating: 5)
Mike was great. Very professional and provided great service. Highly recommend -
Review 91 (2022-12-13 - Rating: 5)
WNY Plumbing was the contractor used by our home builder a few years ago. WNY Plumbing has continued to provide excellent customer service since then. Most recently, Mike installed hot water outdoor faucets to my home and neighbor’s home. We added them for the resurfacing our pond for the kids to play hockey on through the winter. Mike has done a few other installs for us and been very accommodating with great interactions. Mike also takes the time to answer any questions and ensures that you have a full understanding of services provided along with the associated costs. After installation was completed, I have asked Mike and the WNY Plumbing to send a proposal for roughing plumbing for a full basement bathroom. After the years of quality service and the continuity of mostly dealing with Mike, we are confident that they will do a fantastic job with the new bathroom. -
Review 92 (2024-02-16 - Rating: 5)
Fast and friendly. Great price -
Review 93 (2021-04-13 - Rating: 5)
The technician was on time, polite, and fixed the issue in less than 1/2 hour. -
Review 94 (2016-11-25 - Rating: 5)
Amazing job! Extremely professional. Will be using only them in the future. Highly recommended. -
Review 95 (2023-01-18 - Rating: 5)
Mike professionally repaired our drain line leak while minimizing required removal of sheet rock. Mike is courteous, professional and neat technician skilled in his trade and a good representative for WNY plumbing. Highly recommend -
Review 96 (2021-02-09 - Rating: 5)
Sump Pump Overflow repaired and fixed with two [2] New Sump pumps; Thank you.Brian -
Review 97 (2022-09-29 - Rating: 5)
Excellent response and professionalism with an item under warranty from a new build. -
Review 98 (2022-11-03 - Rating: 5)
We own a new built Marrano patio home we have been experiencing low flow coming out of our master bathroom shower. Yesterday WNY Plumbing sent Mike M. to see what the cause was. After carefully removing the fixture and checking various possibilities he found that this fixture had a restriction in the valve assembly. Well after he fixed the restriction our shower now works the way the show room shower worked with force another words great. Mike is professional a true journeyman he didnt just try to talk his way out of fixing the problem he fixed it for that we are very grateful and would recommend him and WNY Plumbing to all of our friends. -
Review 99 (2022-10-06 - Rating: 5)
On time, very professional, and a good value. The plumber explained everything well and cleaned up taking all scrap with him. Highly recommended. -
Review 100 (2022-05-19 - Rating: 5)
Theyre a lot like Holmes in homes they believe in doing it right the first time. -
Review 101 (2022-05-28 - Rating: 5)
Mike was our technician. He was very professional and knowledgeable. He cared about leaving the kitchen area clean. Very happy with our new product. Will use WNY Plumbing again when necessary. Happy customer -
Review 102 (2021-01-28 - Rating: 5)
We’ve used WNY Plumbing since we moved here in 2006. Over the years they’ve installed a water heater, replaced a sink, repaired a sink, and fixed our toilets a time or two. Their service person has been on time or was courteous enough to let me know if they were running late. The repairs have always been thorough. As a small business owner myself I can say that they check all the boxes regarding good service, reasonable pricing and customer service. -
Review 103 (2022-06-11 - Rating: 5)
Pat was very professional, courteous and on time. He did a good job! Very pleased with the look and quality of the new toilet. Thank You!! -
Review 104 (2020-09-02 - Rating: 5)
We have used WNY Plumbing and are quite satisfied with their service and prices. Mike, our service tech, is very thorough and completed the job to our satisfaction. He called to tell us when he was on his way, very aware of the covid requirements, treated us with respect, and willing to answer all of our questions. I would highly recommend WNY Plumbing. -
Review 105 (2021-04-29 - Rating: 5)
Did a quick and professional job replacing sump pump. -
Review 106 (2022-07-05 - Rating: 5)
Excellent service!! Mike is very professional, very knowledgeable! Had ease in scheduling the appointment!! Definitely recommend! -
Review 107 (2024-01-10 - Rating: 5)
Always dependable, always excellent work. -
Review 108 (2020-08-26 - Rating: 5)
They were asked to replace a tub and it’s surround. Plumber arrived on time, ready to roll. They coordinated additional help and parts arrived in time. This was a well choreographed operation. Very professional, very competent, very considerate -
Review 109 (2021-11-23 - Rating: 5)
Plumber (Ricky) installed a walk-in bathtub and a gas hookup for a dryer. He was prompt, professional, and did excellent work. Highly recommend. -
Review 110 (2021-01-18 - Rating: 5)
Sump pump replacement. Great service, on-time, worked neatly and cleanly, explained everything. Dan was great for setting up appointments and Mike was great at the actual service. Super happy!!! Thank you WNY Plumbing! -
Review 111 (2020-02-12 - Rating: 5)
Best customer, quality and price in the area! Installed our backup sump pump on our new build. Mike installed and was very knowledgeable and helpful with any questions we haveWNY Plumbing will be our go to for service -
Review 112 (2022-09-14 - Rating: 5)
Excellent workmanship. Could not be happier with the installation. -
Review 113 (2019-04-18 - Rating: 5)
Im very happy with the overall service we received earlier this week. I had a clog in the kitchen sink. They gave me pricing over the phone and were up front about expectations. Within a few hours, we received a call saying they were going to be there soon. Upon arrival, they were friendly, assessed the situation and got right to work. Brad gave some feedback and left the area clean when he was finished. They would be the first call I make if I needed a plumber in the future. -
Review 114 (2020-09-29 - Rating: 5)
The staff at WNY Plumbing is unmatched. They are professional, experienced, and trustworthy. 10/10 would recommend!! -
Review 115 (2021-03-16 - Rating: 5)
Excellent company & staff. Would highly recommend. -
Review 116 (2021-10-06 - Rating: 5)
Professional and courteous. I would definitely recommend 😀 -
Review 117 (2021-11-19 - Rating: 5)
Service technician, Mike, was professional, courteous, and informative. -
Review 118 (2022-07-25 - Rating: 5)
Very professional. Explained everything well. -
Review 119 (2024-04-16 - Rating: 5)
Awesome service ! -
Review 120 (2020-09-08 - Rating: 5)
A+ service, highly recommend! -
Review 121 (2021-03-06 - Rating: 5)
Mike was very professional. -
Review 122 (2022-05-04 - Rating: 5)
Excellent service and advice! -
Review 123 (2025-01-09 - Rating: 5)
Pat was here within an hour of my call. Very efficient, friendly, and a pleasure to work with. I would recommend Western New York Plumbing to anyone - it was a great experience. -
Review 124 (2025-01-09 - Rating: 5)
Great customer service. Got here in a timely manor from when we called. Led this work area neat and clean. Friendly, overall great service.