Lancaster Plumbing & Drain

Located in Lancaster, Ohio

Address: 117 W Main St Suite 207F, Lancaster, OH 43130, United States

Phone: +1 740-520-2939

Rating: 4.7

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Comments

Review 1 (2024-08-19 - Rating: 5)
Eddie came out today for our complimentary AC clean and inspect. He was on time and so personable. He was so informative and showed us some problems and repaired them, and saved us from future problems!! He did great work, so happy with everyone who has come out from Five Star!

Review 2 (2024-09-10 - Rating: 5)
Working with company and technician was great! Robbie was extremely knowledgeable and explained things clearly and, most importantly fixed our issue!

Review 3 (2024-09-23 - Rating: 5)
Robbie was very knowledgeable and helpful. He went the extra mile to flush out my water heater , saving a technician a future trip, when he was actually here for my water softener.

Review 4 (2024-06-03 - Rating: 5)
I want to say that I couldnt have had better service from anyone! Rodney Harshbarger was the perfect example of getting what we all ask for. He was respectful, polite, upbeat attitude, he wanted to be sure he had done all he could for me and I truly admire and appreciate him! Thank you Rodney! And Garrett who answered my first call this morning was the same. This is why you get repeat business!!!Thanks, Lana Carney...

Review 5 (2023-11-29 - Rating: 5)
I used Lancaster Plumbing and Drain for the radiant floor issue in our master bath. The GFCI switch was bad. Evan replaced it and installed a new switch as well for the floor. Evan kept me informed every step of the way. The radiant floor is once again working. I will use Lancaster Plumbing and Drain again In the future.

Review 6 (2023-07-12 - Rating: 5)
They were efficient and professional. The work was actually praised by the gas company.

Review 7 (2024-05-27 - Rating: 5)
I had several issues that required immediate attention. A representative ( Gus) came out and provided an estimation and explained everything in detail, very patient and helpful. He had 2 technicians / plumbers come out the next day that installed a new kitchen sink, replaced the leaking pipes, removed the broken, smelly garbage disposal, installed a new hot water tank and a water softner system to prevent the rusty well water sediments from destroying the tank / plumbing, and repaired the backflow of the sump pump. Abrey (spelling ?) and Richard did a great job installing everything and removing the old stuff, Abrey explained everything and patiently answered all my questions. The manager, George, immediately called me when I was not happy with the new faucet style and quickly found one that I liked. Great company, everyone was professional, friendly, and knowledgeable. I would not hesitate to use them in the future.

Review 8 (2024-04-28 - Rating: 5)
Service was prompt and technicians were very good at educating you on options and potential benefits and consequences for each. No high pressure tactics used, no misleading comments or promises, a refreshing experience when compared to competitors.

Review 9 (2024-06-24 - Rating: 4)
Everything g was great but tech left and I am not sure what is happening. Are we getting the water fixed so we can turn it back on.

Review 10 (2023-08-22 - Rating: 4)
First time using Lancaster Plumbing and Drain. I had my garbage disposal replaced. The repairmen notified me when they were on their way and were at my house on time. They were very professional and knowledgeable. Disposal was replaced and is working well. I gave the company a 4 star because of the cost. I was not given a quote before work was done (probably my fault that I did not ask for one) and was shocked at the cost. Research suggested the cost for replacing a garbage disposal between $250-$600. My final bill was $759 which included a service call. It would have been nice to have been offered the senior discount that the company offers.

Review 11 (2024-11-18 - Rating: 5)
Loved my techs! Super knowledgeable + quick + compassionate too. I’d hire them again 🎉

Review 12 (2024-09-13 - Rating: 5)
Used here for my gmas shower drain that was extremely clogged, James fid an amazing job!

Review 13 (2024-06-04 - Rating: 5)
What shocked when the plumber showed up w a different name on his truck and shirt. Robbie was very professional and located the problem and was able to fix it quickly.

Review 14 (2022-10-10 - Rating: 4)
Lucas and Chaz were polite and professional. The repair was completed in less than an hour. My only reason for four star review is that I didn’t receive an itemized bill, just repair- $225. And I was hoping maybe $150. -$200. Lucas did give me a 10% senior/ veteran discount but this is still a lot of money for the minimal amount time and materials involved. We are on limited income. Oh, and Lucas said he “thought” the warranty on this repair is one year. No firm warranty was stated. I’ll see if I have them back for other work.

Review 15 (2023-07-27 - Rating: 5)
It was actually a great experience the guys knocked the job out fast and were friendly and explained everything in detail and were very professional. I will be calling them for any future issues they are a great company and I’m glad I was able to do business with them.price was also very affordable.

Review 16 (2024-09-05 - Rating: 5)
Robbie was very informative, considerate, and quick!

Review 17 (2023-11-27 - Rating: 5)
Great service. Excellent response time. Very fair pricing. I couldn’t be more satisfied. Highly recommend!!

Review 18 (2022-12-11 - Rating: 5)
Our drains lines were clogged. The 2 gentleman that came here were awesome, very curtis,Curtis, professional. It was a great experience having them here to help us in our time of need. Thank you so much and well be using your company again.

Review 19 (2023-01-04 - Rating: 5)
Had multiple frozen pipes! Called on Monday and they were out on Tuesday on time. Jacob was friendly, considerate of our things. Explained and showed each break. Definitely will have them back if need be.

Review 20 (2023-02-05 - Rating: 5)
Had a great experience with Jacob! He was very nice and efficient. We will definitely use them again!

Review 21 (2024-07-29 - Rating: 5)
If needed I will not hesitate to use this company in the future. Excellent and fast service and the tech very good

Review 22 (2024-10-02 - Rating: 5)
Excellent work. Fixed the issue with water heater and the shower

Review 23 (2024-09-24 - Rating: 5)
Great job, will definitely use again!

Review 24 (2023-01-28 - Rating: 5)
Had trouble with their equipment, but were very professional and got the job done right! Would definitely recommend!

Review 25 (2023-01-01 - Rating: 5)
Guy was beyond nice that helped us get our water back up and going. Soon plan on using them again to have all of our plumbing redone

Review 26 (2023-10-02 - Rating: 4)
The worker did a good job. He took care of the clogged drain fast and with no issues.

Review 27 (2024-09-02 - Rating: 5)
It was great service.

Review 28 (2023-07-06 - Rating: 5)
Workers were professional, informative and not condescending. Very willing to educate.

Review 29 (2023-11-08 - Rating: 5)
George is awesome. He made it happen same day!

Review 30 (2022-12-15 - Rating: 5)
Really dont know what to say, they were professional, quick, courteous.

Review 31 (2024-03-26 - Rating: 5)
On time explained the problem. Would recommend

Review 32 (2022-12-09 - Rating: 5)
The 2 gentlemen that came were the nicest and did a fantastic job!!!

Review 33 (2023-10-25 - Rating: 5)
Prompt service and quick repairs for a reasonable price!

Review 34 (2022-12-27 - Rating: 5)
The tech they sent was personable, efficient, and knowledgeable.

Review 35 (2023-07-06 - Rating: 5)
Came out fast. On time and very professional.

Review 36 (2024-02-02 - Rating: 5)
Shae was friendly and knowledgeable! Definitely recommend him for service

Review 37 (2022-09-23 - Rating: 5)
The came out quickly and provided quality service!

Review 38 (2023-11-23 - Rating: 5)
Shay did excellent work. A master at his craft. Most impressive.

Review 39 (2023-09-20 - Rating: 5)
Very happy with everything they have done. Needed a pressure gage and bib on the washer and was pleased with how professional the he was.

Review 40 (2022-12-13 - Rating: 5)
They never gave up till they located and repaired the problem.

Review 41 (2022-12-16 - Rating: 5)
Roto rooter told me they did winterization then cancelled me after I drove an hour to my cabin telling me they actually don’t do winterizing services. I called Lancaster Plumbing and they came out that day!!! Very surprised at the effort to help me out and the guys were patient and kind!